PHYSICAL PLANT 2014 -15 ANNUAL REPORT HATTIESBURG CAMPUS
Enhancing • Building • Serving
PHYSICAL PLANT 118 College Drive #5058 Hattiesburg, MS 39406-0001 WORK CONTROL CENTER Phone: 601.266.4414 Fax: 601.266.4444 Email: physicalplant@usm.edu www.usm.edu/physical-plant Facebook: USM Physical Plant Twitter: @USMPhysPlant Instagram: USM Physical Plant
CORE VALUES
SERVICE
We are dedicated to satisfying our customers by providing quality service. We believe in selfless giving, putting the greater good ahead of personal needs. Motivated by the desire to deliver excellence, we will continue to meet the needs of faculty, staff and students, while maintaining and improving university facilities.
RESPONSIBILITY
We are accountable for our actions. We recognize the immense responsibility we have as individual employees and as a department to be consistent and exemplary in our performance, and to hold each other accountable when expectations are not met.
RESPECT
We listen carefully and act with courtesy and kindness. We respect ourselves and show respect to others, regardless of background, status or walk of life.
INTEGRITY
We act with honesty and integrity, not compromising the truth. We believe in earning the respect and trust of others by providing professional and reliable service.
TEAMWORK
We believe that teamwork provides greater results. We believe in working together, with our campus customers and with fellow employees to support the mission of The University of Southern Mississippi and goals of the Physical Plant.
STEWARDSHIP
We are caretakers of the physical environment of the university. The duties we perform and service we provide will reflect our acceptance of the trust bestowed upon us as stewards of the physical environment of the university.
MISSION STATEMENT
The mission of the Physical Plant department is to construct, enhance and maintain the physical environment of The University of Southern Mississippi in a manner that is conducive to the education, research, service and safety of our community. 1
BY THE NUMBERS 2012-13
2013-14
2014-15
TOTAL WORK REQUESTS
8,637
9,120
9,334
ACCEPTED WORK REQUESTS
8,195
8,647
8,846
REJECTED WORK REQUESTS
442
473
488
PREVENTATIVE MAINTENANCE ASSIGNMENTS
6,571
6,197
5,874
TOTAL NON-PM WORK ORDERS
9,834
9,799
9,799
$64
MILLION
IN MAJOR CAPITAL IMPROVEMENTS 2
PROVIDING SUPPORT FOR 315 60 42 34 13 17
Acre Campus Student Community Support Facilities Academic and Administration Buildings Residential Facilities Athletics Facilities Physical Plant Facilities
CUSTOMER SATISFACTION SURVEY RESULTS Level of satisfaction with the courtesy and professionalism of Physical Plant staff
70
Fall 2013
60
Spring 2014
50
Fall 2014
40
Spring 2015
30 20 10 0
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
N/A
Level of satisfaction with the response time for Physical Plant work request 50 40 30 20 10 0
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
N/A
Level of satisfaction with overall quality of work performed by Physical Plant 60 50 40 30 20 10 0
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
N/A
For a complete list of results, visit www.usm.edu/physical-plant. 3
MAJOR ACCOMPLISHMENTS • • • • • • • • • • • • • • • • • • • • • •
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Completed all projects associated with the 2013 tornado Completed repairs to the Lucas Administration Building fountain Completed construction of Century Park South Near completion of the construction of Scianna Hall Installed irrigation and improved drainage system of soccer field Construction of Liberal Arts Parking Lot on N. 31st Avenue Inspected and maintained all security, fire alarm and sprinkler systems across campus Ensured compliance with all safety and ADA regulations for all facilities Installed new flooring in the atrium of the Payne Center Plaster repair and stage replacement in Bennett Auditorium Upgraded boiler system of the George Hurst Building Replaced water heaters of Wilbur and McCarty Halls Replaced boiler system of Forrest County Hall Implemented phase one of the underground utility survey and GIS mapping Remodeled the garage in the Peck House Upgraded mechanical system of Walker Science Building Painted and repaired five restrooms in Southern Hall Remodeled house for use by the Office of Sustainability Remodeled room for the testing center in McCain Library Repainted the floor, ceiling and walls of the President’s Home Constructed offices in the reception room at the Athletic Center Repainted multiple labs in the Polymer Science Research Center
Photo by Southern Miss Image Center
• • • • • • • • • • • • • • • • • • • • • • • • •
Remodeled and created classrooms in McLemore Hall Demolished and leveled multiple outlying properties Installed a kiosk for UPD in the Hillcrest Hall parking lot Upgraded sidewalks of West Memorial Drive and the Centennial Gateway Created ADA-accessible entrance to the George Hurst Building Constructed a new sidewalk from Hillcrest Hall to W. Fourth Street Cleaned campus grounds and facilities after every athletic event Cleaned campus grounds after the Mardi Gras parade Cleaned basements of College Hall and Southern Hall after flooding Set up staging and chairs and cleaned Reed Green Coliseum before and after Commencement ceremonies Cleaned Reed Green Coliseum after city/county graduation ceremonies and all other events Installed irrigation, sod and landscaping around Scianna Hall Designed and installed irrigation system and landscaping for Liberal Arts Parking Lot on N. 31st Avenue Sprayed weeds and fertilized over six acres of Bermuda turf Planted 32 trees across campus Enhanced planting around the Centennial Gateway Performed extensive pruning, mostly live oaks, for lighting, safety and pedestrian clearance Installed irrigation and new plantings around the campus power substation Maintained and reset field at Pete Taylor Park during Conference USA tournament Completed installation of residential fire sprinkler systems Upgrade of Polymer Science HVAC system Construction of new weight room at Pete Taylor Park Joseph Greene Hall elevator repair Union Complex elevator repair Renovation of east end of Bond Hall
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Restored to the Top! On February 10, 2013, an EF4 tornado crossed the Southern Miss campus, leaving behind a path of destruction and devastation that would instantly add more than 18 projects to the already manpower-taxed Physical Plant team. The process of restoring the front porch of the Hattiesburg campus would not be easy. The tornado’s destructive path traveled east on Hardy Street, striking Elam Arms, the Jazz Lab, Mannoni Performing Arts Center and Marsh Hall. After crossing the Rose Garden and destroying more than 75 mature trees, it damaged the front half of one of the University’s five original buildings, the Ogletree House.
More than $20 MILLION
IN REPAIRS COMPLETE
The restoration process was methodical and, in the end, allowed for enhancements in addition to more than $20 million in repairs sure to benefit students, faculty, staff and all who visit Southern Miss for generations to come.
18 Major Projects Complete 1. Mannoni Performing Arts Center Repairs
10. Honor House Roof Repairs
2. Marsh Hall Repairs
11. M.M. Roberts Stadium Turf Replacement
3. Southern Hall Roof and Building Repairs
12. M.M. Roberts Stadium Scoreboard Replacement
4. McLemore Hall Roof and Building Repairs
13. Hardy Street Fence and Landscape Repairs
5. College Hall Roof Repairs
14. Jazz Lab Demolition
6. Ogletree Alumni House Restoration
15. Elam Arms Demolition
7. Kennard-Washington Roof and Interior Repairs
16. Information Kiosk Repairs
8. Front Campus Landscape Restoration and Enhancement 17. George Hurst Building Repairs 9. Human Performance and Recreation Roof Repairs
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18. Hattiesburg Hall Roof Repair
“More than $10 million in savings since 2009” TORNADO REPAIRS COMPLETE
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Office of Sustainability Continues to Make an Impact
The Office of Sustainability is a division of the Physical Plant that strives to develop and implement ideas and programs that influence awareness and concern for sustainable efforts, while reducing the university’s carbon footprint. Here’s a look at some of the accomplishments that are making a difference for future generations of Golden Eagles.
• Provided special move-in recycling for freshman and upperclassman move-in days, which included areas of focus at Century Park North, Century Park South and the Quad • Provided game day recycling for all home football games, which included tailgate recycling, in-stadium recycling collection bins, collection of all cardboard from concession stands, and post-game recycling by custodial services team during during Sunday morning cleanup • Introduced a campus-wide sustainability pledge, EcoPromise • Partnered with the City of Hattiesburg and SGA to improve bus service to the community and Southern Miss • Recycling Special Events: SGA Student Appreciation Day and SGA Elections Collection • Partnered with Center for Community and Civic Engagement to collect canned goods during No Impact Week for “Let’s SAAC Hunger” • Created a monthly Swap Table event, a program that received such good feedback that it was expanded to the first Wednesday and Thursday of every month • Reported to the ACUPCC, a required bi-annual progress report that helps access and track progress toward the goals outlined in the Climate Action Plan • Worked in collaboration with Goodwill Industries to expand and improve the move-out donation campaign “Don’t Trash, Donate.” The name of the program was changed to “Moveout Madness.” Donation tables were set up in every residence hall lobby, and a donation truck was on campus two days during finals week, collecting more than 5,000 pounds for Goodwill, and more than 400 pounds of food to Edwards Street Fellowship. • During the RecycleMania 2015 national competition, Southern Miss recycled 101,950 pounds of materials in 8 weeks, the equivalent of reducing greenhouse gas emissions by 143 metric tons of CO2 equivalent or taking 28 vehicles off the road. • Implemented the third annual Recyclethon competition. In 4 weeks, 17 teams brought in 13,986 pounds of material. • Hosted the fourth season of the Southern Miss Farmers’ Market at new location, Shoemaker Square • Implemented a successful Earth Week celebration. Events included a healthy nature walk, earth poetry open mic night, an Earth Fair, a Reuse Fair and a field trip to Fulmer’s Farmstead. • Provided three $400 scholarships to students to attend Project Serve: Canada • Diverted a total of 444,434 pounds of materials away from the landfill and into the recycling stream • Purchased containers and created a self-hauling recycling program • Implemented a successful bike program for all three semesters
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SGA Joins Physical Plant to Keep Campus Beautiful By: S.K. Beasley
The Physical Plant and the Student Government Association partnered together to launch the USM Can Initiative, an anti-litter campaign that promotes personal responsibility to help keep the campus beautiful. With more than 17,000 students, faculty and staff traversing university grounds, a significant amount of Physical Plant man hours are devoted to picking up litter each day. “Twice per day our custodial team conducts a trash sweep around the building in which they are working, and our grounds team does what we call a “paper run” to pick up any litter before they begin working on our landscape,” said associate vice president for facilities management and planning, Dr. Chris Crenshaw. “That’s a lot of wasted labor, and we could really use the help of everyone that loves Southern Miss to help keep it beautiful.” The campaign encourages everyone to take the pledge to do their part in three simple ways: • If you see trash, pick it up. • Throw trash in the proper receptacle. • Encourage others to be litter-free. Posters were distributed in various high-traffic areas, and both SGA and the Physical Plant also communicated campaign goals via tabeling and social media platforms. Participants were encouraged to post pictures throwing away trash every Thursday for a chance to win a free USM Can T-shirt, using the hashtags #ThrowitAwayThursday and #PickitUpUSM. “It’s not about everyone going out every day and having to pick up trash,” said Jeffrey George, SGA President. “But it’s the daily effort that we make to do the little things that will help keep Southern Miss beautiful. The only cure for litter is you.”
Southern Miss Reaches Energy Consumption Reduction Goal The Mississippi Board of Trustees of State Institutions of Higher Learning (IHL) has mandated that all universities reduce energy consumption by 30 percent by the end of fiscal year 2016. The Southern Miss Hattiesburg campus not only met that goal in June of 2015 but exceeded it to 31%. These efforts to reach this goal resulted in changes that produced more than $13 million in energy savings since 2009. “Our HVAC setback program during the summers and holidays has greatly impacted the energy savings we’ve been able to achieve,” said Dr. Chris Crenshaw, associate vice president for facilities planning management. “We appreciate the support and extra efforts of all our campus customers in helping us reduce consumption and meet the IHL-mandated goal.” In addition to the setbacks, efforts have also been made to upgrade and install more energy-efficient lighting and mechanical equipment. The program developed by our Energy Management Team also includes the monitoring of energy usage of boilers, chiller and HVAC systems across campus, as well as working with customers to reduce HVAC usage when facilities are not in use.
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PROJECTS IN PROGRESS
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• Lucas Administration Building repairs
• Bolton Hall renovations
• Asbury Hall
• Building ID signage installation
• Pride Field to Scianna Hall pedestrian pathway
• Starbucks HVAC upgrade
• Pride Field band director’s tower, fence and turf project
• Rock climbing wall at the Payne Center
• Phase II of infrastructure survey and GIS mapping
• Thad Cochran Center Theatre
• Kennard-Washington Hall HVAC upgrade
• Payne Center elevator repairs
CHALLENGES AND HURDLES While our Physical Plant accomplishments are varied and far-reaching, we continue to have many challenges as we work toward our goals for the coming years. • • • • • • • • •
Insufficient financial resources to address aging infrastructure issues Continued need for human capital – currently down over 60 employees compared to peer institutions Continued need for legislative funding for capital projects, repairs and renovations Aging building inventory – 69% of buildings are 25 years or older. Escalating deferred maintenance costs Appropriate space allocation and continued need for storage facilities Need for larger and updated Physical Plant facility Increase in litter and trash and decrease in personal responsibility Staying up to date with changing technology and equipment
GOALS AND OPPORTUNITIES In spite of the challenges, we will continue to serve with excellence and strive to meet the needs of all faculty, staff and students. We look forward to achieving the following goals as we abide by our mission of constructing, enhancing and maintaining the physical environment of The University of Southern Mississippi: • • • • • • • • • • • • • •
Continued education of faculty, staff and students on importance of being litter-free and other sustainable efforts Continued implementation of updated university master plan Implementation of a bike and pedestrian plan Completion of Asbury Hall, new home of College of Nursing Renovation of Southern Hall Renovation of Joseph Greene Hall Renovation of Bolton Hall Repair of Lucas Administration Building foundation and exterior Acquisition of vacant and rental properties bordering the Hattiesburg campus Development of a more defined infrastructure replacement and priority list Enhancement of campus landscape to compete for the top 10 most beautiful campuses Continued improvement of energy savings and sustainable efforts Continued effort and improvement on customer response and quality workmanship Improve operations with the understanding that what we do impacts student recruitment and retention
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YEAR-END AWARDS 2014-15
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Employee of the Year
Campus Star Award
Caleb Smith
Helen Hooker
Anchor Award
Teamwork Award
Michelle Shinall
Jasmyne Fuller
Responsibility Award
Stewardship Award
Anna Purvis
Kenneth Ray Barnes
Respect Award
Random Acts of Kindness Award
Kari Moore
Butch Rogers
Integrity Award
Service Award
Otis Johnson
Adrian Rouse
EMPLOYEES OF THE MONTH • • • • • • • • • • • •
Helen Hooker, July 2014 Kevin Ford, August 2014 Scottie Bolton, September 2014 Leslee Davenport, October 2014 Ratonia Shaw, November 2014 Myree Jackson, December 2014 Mike Byrd, January 2015 Caleb Smith, February 2015 Kymario Cannon, March 2015 Anna Purvis, April 2015 Danny Robertson, May 2015 Rusty Russell, June 2015
10 Years of Service Kim Brown
15 Years of Service Mike Strickland Geary Burton William Bodie
20 Years of Service Byron Ellis Joyce Garrigan Ratonia Shaw
25 Years of Service Ronnie Williamson Tommy Dye
35 Years of Service James Draughn
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Photo by Jerry Santos
The Physical Plant would like to thank our campus community for your continued support, patience and understanding as we continue to enhance the experience for each of you, build facilities that will support future research, and serve the needs of all who call Southern Miss home.
AA/EOE/ADAI