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The Sienna Minivan. Daddy Like. Search Sienna on Facebook and YouTube
Options shown.YouTube and the YouTube logo are trademarks of Google Inc. Facebook is a registered trademark of Facebook, Inc. *The backup camera does not provide a comprehensive view of the rear area of the vehicle.You should also look around outside your vehicle and use your mirrors to confirm rearward clearance. Cold weather will limit effectiveness and view may become cloudy. ©2010 Toyota Motor Sales, U.S.A., Inc.
toyota.com/sienna
Our Notes:
In this Issue DEPARTMENTS Notes from the Publishers . . . . . . . . . . . . . . . . . . . . . . . . . 2 Chairman’s Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 TACC Board of Directors & Staff . . . . . . . . . . . . . . . . . . . . 4 Chamber Exec’s Message . . . . . . . . . . . . . . . . . . . . . . . . . . 5
SOUTH BAY LEADERS Cherie Davis, Miyako Hybrid Hotel . . . . . . . . . . . . . . . . . . . 6 Mike Molina, Los Angeles International Airport . . . . . . . . 7 Steve Wolowicz, Zdonek & Wolowicz . . . . . . . . . . . . . . . .8 Drs. Tei Fu and Oi-Lin Chen, Sunrider International . . . . . . .9 Steve Hixson, Northrup Grumman Aerospace Systems . . . . 10 Ray Frew, Green Hills Memorial . . . . . . . . . . . . . . . . . . . . . 11 Michael Hunn, Providence Health & Services . . . . . . . . 12 Engin Arik, Luminit LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Craig Leach, Torrance Memorial Medical Center . . . . . . . . 14 Jan Boyd, Kaiser Permanente . . . . . . . . . . . . . . . . . . . . . 16 Heather Johnston, Discover Torrance . . . . . . . . . . . . . . . . 17 Dan Vogelzang, M Advisory Group . . . . . . . . . . . . . . . . . 18
FROM THE CIT Y OF TORRANCE From the Office of Torrance Mayor Frank Scotto . . . . . 20-21
FROM THE TORRANCE CENTENNIAL COMMITTEE Torrance is Turning 100 . . . . . . . . . . . . . . . . . . . . . . . 22-23
FROM TORRANCE UNIFIED SCHOOL DISTRICT From the Office of Dr. George Mannon . . . . . . . . . . . . . 24
FROM LOS ANGELES COUNTY From the Office of Supervisor Don Knabe . . . . . . . . . . .25
Cheers! Here’s to a new year! We look to a 2011 full of promise, determination, and great strategies. Who better to inspire us than these featured leaders? We have sought to bring you stories and insights from a good mix of individuals, Sue Moylan and Pat Sandt, in big, small, and non-profit Green Ink Marketing organizations. Most of their stories contain wisdom received from experiences, other mentors, and from their immediate community. We are all part of that community of business leaders and we believe we share the common goal to be instrumental to each other and to the success of the Torrance area, so that business can prosper. This month’s cover reflects the observation that a business is in some ways similar to an orchestra. It takes many different talents, styles, and forms of training to create a successful orchestra; as with a business. There are first-chairs, and fifth-chairs. There is a time for “pianissimo” (very soft), “presto” (fast), and “Ma non troppo” (but not too much). And of course, there must be a guide or leader (conductor). It takes all these contributions to create beautiful work. To a very healthy and successful 2011! P.S. Our April issue will focus on Green practices. Be Part of It! Contribute, advertise, and be seen! —Sue Moylan and Pat Sandt
RIBBON CUTTINGS/CELEBRATIONS Torrance Businesses Celebrate . . . . . . . . . . . . . . . . . . . .26
CHAMBER EVENTS Business Leadership in Troubled Times . . . . . . . . . . . . .26 TACC and Japan Business Assoc. “Great Mixer” . . . . . . 28 Good Morning Torrance . . . . . . . . . . . . . . . . . . . . . . . . . .29 City of Torrance/TACC Career Fair . . . . . . . . . . . . . . . . . .29
UPCOMING EVENTS . . . . . . . . . . . . . . . . . . . . . .30 TACC FOUNDATION HIGHLIGHTS Adopt-A-School . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
NEWS BRIEFS Madrona Middle School Partnered with Ball Corp. . . . . .32 PTN Raises Money for Kids . . . . . . . . . . . . . . . . . . . . . . . . .32 North High Japanese Club . . . . . . . . . . . . . . . . . . . . . . . .32 Providence Little Company of Mary Sellabration Gala . . . .33 Help Needed: Writing History . . . . . . . . . . . . . . . . . . . . .33 20th Annual Sunday by the Sea . . . . . . . . . . . . . . . . . . .34 Torrance-South Bay YMCA Golf Tournament . . . . . . . . .34 Laker Luke Walton Celebrates with PTN Board . . . . . . .34 Honda Volunteers at Coastal Cleanup Day . . . . . . . . . . .35
CHAMBER BENEFITS We Have Compliance Products! . . . . . . . . . . . . . . . . . . . .36
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Torrance Magazine wishes to honor the memory of California Senator Jenny Oropeza and Economist Jack Kyser, both good friends and contributors of Torrance Magazine.
UPCOMING DEADLINES April 2011 Issue: Green Efforts and Business Article/Advertising Space Reservation: February 18, 2011 Distribution Date: April 4, 2011
CONTACT US: Advertising: See www.torrance-magazine.com or Contact AdSales@Torrance Magazine.com or 310.317.0841 Articles:Pat Sandt, at Submittals@Torrance-Magazine.com or 310.373.2880 General Information/Marketing Services: Sue Moylan, at info@GreenInkMarketing.com or 310.539.2235 TACC Contact: info@TorranceChamber.com or 310.540.5858 The Torrance Magazine focuses on business stories, events, and who’s who profiles that are of interest to Torrance Chamber of Commerce members and others doing business in the South Bay area. The editorial is positive, information-packed, exclusive news: a diverse mix of feature stories on Torrance and South Bay movers and shakers, businesses, events, local industries, government and business economic development strategies and outlooks.
CHAIRMAN’S
MESSAGE
Business Motivated. Community Focused. Happy New Year! As we embark on a new year, the Torrance Area Chamber of Commerce will continue to work toward reaching new heights while maintaining our relevance and our connections with those that have forged our success to date.
On February 17, 2011, our 14th Annual Black History Celebration will provide a unique forum for networking and the cultivation of relationships.
As we look at our business leaders from the past who I have personally worked with, like Ray Frew, Cliff Johnson, Philip de Souza and Jerry Say, they all recognized the challenges facing Torrance, the South Bay Community, and beyond. These leaders set in motion changes within the chamber to not only effectively manage and cope with those challenges, but outlined extensive actions and openly communicated with the business community to encourage direct involvement. These leaders challenged the Chamber and the business community to capitalize on the opportunities inherent in expanding diversity and in developing innovative ways to work with our City and its leaders. Cutting edge programs, events and activities are now in place to do just that…
In February, we will be having the Chinese New Year Celebration and the second Career Fair with the City of Torrance.
On January 11, 2011, Good Morning Torrance Breakfast with Laker legend and NBA Hall-of-Famer Jerry West will be our guest speaker.
MARK WARONEK 2010-2011 TACC Chairman of the Board
In March, we will be hosting the annual Business Expo and Taste of Torrance event at the Torrance Marriott Hotel. It is programs and events like these along with our partnering and governmental activities which are designed to educate and highlight the importance and business value for our membership. Please continue to take part on what the chamber has to offer and I look forward to seeing you at these upcoming events! I want us all to be “Business Motivated. Community Focused.”
Thank You! TORRANCE MAGAZINE thanks its 2010 contributors for the many informative articles and advertisements submitted. Together we were able to successfully deliver a quarterly magazine that provides value, information and opportunities to the South Bay business community.
Let's continue to grow in 2011! TORRANCE MAGAZINE & Green Ink Marketing info@Torrance-Magazine.com www.Torrance-Magazine.com
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TACC Board of Directors and Staff 2010-2011
Executive Board of Directors Chairman of the Board Mark Waronek Ek & Ek
Michael Goguen Edward Jones Investments Michael Herrera Boys and Girls Clubs of the South Bay
Chairman Elect Tara O’Brien Kaiser Permanente
Robert Katherman Water Replenishment District of Southern California
President and CEO Donna Duperron Torrance Area Chamber of Commerce
Alex Kim Field Deputy, Governor Schwarzeneggeer
Immediate Past Chair Dan Keeton Torrance Community Church of the Nazarene Vice Chair Finances Carlos Seraphim Citibank FSB
Rebekah Kim Field Deputy, Congresswoman Jane Harman Craig Leach Torrance Memorial Medical Center Marcella Low Southern California Gas Co.
Vice Chair Government Affairs Charles Gale Jr. Metropolitan Water District of So. Cal.
Dr. George Mannon TUSD Superintendent of Schools Mike Molina Los Angeles World Airports
Vice Chair of Internal Operations Jerry Say LandPoint Corporation
Sue Moylan Crest Marketing, Inc.
Vice Chair of Membership Aaron Aalcides Malaga Bank
Steven Napolitano Field Deputy, Supervisor Don Knabe
Vice Chair Education Foundation Sherry Kramer Continental Development
Max Ocansey Exxon Mobil Corporation Melissa Ramoso Field Deputy, Assemblymember Ted Lieu
Vice Chair of Diversity Programs Liz Seong The Real Estate Group Vice Chair of Community Affairs Linda Amato Doubletree Hotel Torrance/South Bay Vice Chair of Programs Heidi Cunningham Kelly Services
Pam Ryan Torrance Marriott Andrea Sala California State University Dominguez Hills Pat Sandt Green Ink Marketing
General Counsel Karl Schmidt Parker, Milliken, Clark, O’Hara & Samuelian
Dan Thomas TelePacific Communications / PhonBiz.com Richard Tsao New Century Properties & Investments
2010-2011
Board of Directors
Tracy Underwood Toyota Motor Sales USA, Inc.
Joe Ahn Northrup Grumman Aerospace Systems
Sharon Weissman Field Deputy, Senator Jenny Oropeza
Karin Baker American Honda Motor Company, Inc.
TACC Staff
Scott Easterday Outback Steakhouse
Donna Duperron President and CEO
Deborah Fehn Providence Little Company of Mary
Koko Kurakake Administrative Assistant
Judy Gibson Strategic Technology Sources
Kelly Hernandez Membership Manager
Mary Giordano Assistant City Manager, City of Torrance
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About Torrance Magazine Torrance (ISSN #0194-5491) Published by the Torrance Area Chamber of Commerce with Green Ink Marketing. Torrance Area Chamber of Commerce 3400 Torrance Blvd., Ste 100, Torrance, CA 90503. (310) 540-5858; Green Ink Marketing, Sue Moylan and Pat Sandt, Mailing Address (No Deliveries Accepted): 2785 Pacific Coast Hwy, Ste. 312 Torrance, CA 90505 310.539.2235. Subscription rates: $20.00 per year. E-mail: Info@GreenInkMarketing.com Send address changes to: Torrance Area Chamber of Commerce c/o Torrance Magazine 3400 Torrance Blvd, Suite 100 Torrance, CA 90503 Tel: 310.540.5858 All rights reserved. Trademark. ARTICLES: Torrance Magazine is published quarterly and mailed to TACC members and distributed to selected businesses in the community. The publishers welcome written queries regarding articles for possible publications. Articles are subject to editing and are included on an “as space permits basis” at the discretion of the Publisher, Editors and Editorial Board. ITEMS: Material and photos for inclusion must be received 30 days in advance of the quarterly publication date. Reproduction, in whole or in part without written permission, is prohibited. Photos and articles not returned. DISCLAIMER: All reasonable efforts have been made to ensure the accuracy of the information contained in Torrance Magazine. The publisher accepts no responsibility for damage arising directly or as a consequence of the use or publication of inaccurate or missing information. The opinions expressed by contributors are their own, and are not necessarily shared by Torrance Magazine, its staff, TACC, Board of Directors, management or advertisers. Editorial content is intended as general information, and not as specific legal or financial advice; for such, readers are advised to consult professionals in the appropriate field. The Torrance Area Chamber of Commerce and Green Ink Marketing assume no liability resulting from the advertising contained in the publication. Printed on FSC Certified Paper with Soy-Based Inks.
CHAMBER EXEC’S MESSAGE The theme of this issue of Torrance Magazine is leadership. We are fortunate in Torrance to have many extraordinary leaders who touch our lives daily. A good leader in any field must have a finger on the pulse of the community and the Torrance Area Chamber of Commerce has leaders who strategically plan events and activities that acknowledge those who make a difference. Heartfelt appreciation is extended to Torrance Area Chamber Vice Chair of the Foundation, Sherry Kramer with Continental Development Corporation for organizing four recent Adopt-ASchool ceremonies that brought together businesses and Torrance Unified School District schools. Each partnership is an investment in the educational and professional futures of our students. These businesses and companies are a gateway to entrepreneurship and career development opportunities for our students and provides them with essential resources for their growth towards fulfilling careers. As we enter 2011, the Chamber has several upcoming events to recognize individuals in our community. The Black History Celebration, scheduled for February 17th, will recognize and honor the outstanding African Americans. Past Chairman of the Torrance Area Chamber of Commerce, Clifton L. Johnson is the chair for this 14th annual event.
The State of the City is a presentation by the Mayor of Torrance on how the City is progressing and what it is doing to make improvements for the betterment of the community. At the presentation, individuals will be honored as the Citizen of the Year. Last year’s recipients were Art Callen and Harvey Horwitz. The State of Education recognizes educators who lead the way for our students to progress to a better life and our chamber business partners who support our schools.
DONNA DUPERRON President and CEO Torrance Area Chamber of Commerce
Additionally, chamber leaders have begun planning a “new” event for the new year, Block Party 2011. This is a street fair scheduled for May 1, 2010. Located in the historic Old Torrance area; entertainment, arts and crafts vendors, food vendors, and activities for children will be featured. As organized by the Chamber and its many volunteers, this promises to be a festive occasion. We have 31 exceptional individuals as members of our Chamber’s Board of Directors under the leadership of Chairman Mark Waronek. We realize that we have a responsibility to our business membership and to the community with which we are fortunate to work. We will continue to represent your interests in the New Year.
A good leader in any field must have a finger on the pulse of the community and the Torrance Area Chamber of Commerce has leaders who strategically plan events and activities that acknowledge those who make a difference. To maximize your exposure in the community, or, to request more information, call the Chamber at (310)540-5858. We will personally meet with you to create a customized plan to help your business train for success. We want you to succeed and we are able to provide the tools to help you do just that!
CO N TAC T I N F O R M AT I O N Ambassadors Mentoring new chamber members Theresa Stanberry stanberrylaundry@yahoo.com
GAP Government Affairs Policy Group Charles Gale Jr. - cgalej@mwdh2o.com
Green Torrance Committee Pat Sandt - Pat@GreenInkMarketing.com
HR Professionals Human Resources Professionals of Torrance Heidi Cunningham cunniha@kellyservices.com
Networking at Noon Our most popular networking lunches TACC - info@torrancechamber.com
PROFS Professional Round Table of Financial Services Jeff Wolfe - jwolfe4000@yahoo.com
Tech Pros Technology Professionals of Torrance Dan Thomas - danthomas@telepacific.com
Young Professionals For the young entrepreneur getting started Josh Thomas Joshua.thomas@homeinstead.com or Eric Takaki - eric@pelican-signs.com
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On the Front Line… BY CHERIE DAVIS There are millions of books, articles, teachers, and consultants all pertaining to leadership. They expound on mandatory leadership traits- integrity, honesty, knowledge and much more. These are all true and definitely some of the cornerstones of leadership. I have read and attended many of these courses as well as taught leadership throughout my career, but my greatest lessons in leadership did not come from a book or classroom. Allow me to illustrate. As a young US Army officer candidate, our unit was following another candidate, who was in charge. That night, after 20 miles of marching, through the dark and in the rain, carrying a rucksack and weapon, completely covered in camouflage paint and mud, we had finally reached our destination. We set up our tents and began digging our fighting positions, when the leader realized he had set up at the wrong coordinates! I went to the Tactical Officer, complaining loudly. The TAC
Officer calmly said, “I am glad this happened to you Davis, because I bet you will never make this mistake leading your troops.” He was right, I never did. Lesson: learning what not to do can be as valuable as learning what to do.
all but one officer, in the new Gortex. I could not be in my warm jacket while my platoon was not. Was that a good leadership decision? I thought so, but continuing to serve under that Commander, my life became miserable.
My greatest lessons in leadership did not come from a book or classroom. Leaders have to make hard choices and they often pay a heavy price for their choices. Again as a young Lieutenant, when Gortex field jackets first came out, our Company Commander told the officers that they could wear the warm new jackets, but not to issue them to the troops because they will lose them. The next morning we stood in formation, 4 platoons, a Lieutenant in front of each, the Company Executive Officer and the Commander. There were soldiers standing in the cold in their old jackets, and
That is an extremely minor sacrifice compared to those leaders who are imprisoned or killed for their leadership. Leadership is not always paved by successes. A famous political leader once ran for high government offices and lost 6 times, two of his businesses failed and he had a nervous breakdown. Who would follow him, you ask? We did, it was Abraham Lincoln. Vision is crucial to leadership. Most of my best role models were not limited by what they saw, but driven by what they thought could be. “Some men see things as they are and ask why. Others dream things that never were and ask why not”. Originally written by George Bernard Shaw, but made famous in a speech by Robert Kennedy. There is too little time or space to cover leadership adequately. I am a leader, but I am still a work in progress. I know that I will never know or be as much as I aspire to be. I am grateful for people who have stood as a role model for leadership and hope that I can pay that debt by my own positive influence in our world. CHERIE DAVIS, came to Torrance to open the new Miyako Hybrid Hotel, by Kintetsu Enterprises Company of America. Her career spans 29 years in the hotel industry, which includes the opening of 7 hotels. A US Army veteran, Cherie participates in the Torrance Cultural Arts Foundation, the Torrance Chamber, Discover Torrance, Pediatric Therapy Network, Rotary, and Cottonwood Christian Center. Ms. Davis is also a keynote speaker and moderator on various topics from eco-friendly business operations, medical tourism, leadership and motivation.
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LAX Is Getting A New Face-lift BY MIKE MOLINA I often tell others that I have the best job in the world. To work at Los Angeles International Airport, especially at this time of unprecedented modernization, is beyond compare. Officially, I’m the Deputy Executive Director of External Affairs for Los Angeles World Airports, a department of the City of Los Angeles that owns and operates LAX, Ontario Airport, Van Nuys Airport and oversees about 17,000 acres in Palmdale for future airport purposes. Practically, that means I get paid for talking to people – elected officials, community folks, airlines, the media, other City departments – anyone who will listen. Talking in public comes easy for me. While talking led me to serve many detentions in elementary school, the art of public speaking has taken me through an incredible and diverse career which has now landed me at an airport.
futuristic terminals bound together by a horseshoe road and the Theme Building serving as its centerpiece, LAX was the pride of the City. In 1984, the airport was renovated in time for the arrival of millions of passengers visiting Los Angeles for the Olympic Games. A new international terminal, named for Mayor Tom Bradley, was constructed and an
receive face-lifts of their own, all to provide a better passenger experience. Some improvements will be flashy and quite noticeable, others will be less obvious but just as important. For example, we’re replacing all the elevators and escalators at LAX – 235 of them – some installed as far back as 1961. Please be patient. These projects will take a few years (and close to $7 billion) to complete. You’ll encounter a bit more “pardon our dust” signs for a while, but I’m confident the results will be well worth the temporary inconvenience. It’s a great project to be a part of, and I’m happy to speak about it anytime. Los Angeles International Airport (LAX) is the primary airport serving Los Angeles, California, the secondmost populated metropolitan area of the United States. For more information, visit www.lawa.org
Today, the stars have aligned and the City is back on track to renovate and modernize our airport. I’ve worked for the City of Los Angeles for ten years. Previous to my arrival at LAX in 2008, I had served as Councilwoman Janice Hahn’s Chief of Staff since 2001. Before that I worked for former Councilman Rudy Svorinich, Jr. In each role, I have embraced the call to public service as a noble profession. It is a privilege to serve others and to make their quality of life a little better. It’s also an honor to be entrusted with the responsibility of being part of a team which is transforming this historic and legendary airport. What we’re doing is restoring LAX to its former glory. In the 1960’s this airport was the envy of major cities around the world. With its sleek system of
upper/lower roadway system facilitated a smooth traffic flow. Since 1984, however, LAX has experienced more than two decades of decline to its facilities. What was once the rival of the international airport system languished under several failed attempts for a Master Plan. Today, the stars have aligned and the City is back on track to renovate and modernize our airport. It’s an exciting plan. The Tom Bradley International Terminal will be completely renovated with new concourses to accommodate the new generation of aircraft fleet, and a huge center space for fantastic food/beverage and shopping opportunities. Our other terminals will TO R R A N C E M A G A Z I N E
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Sticking to the Original Principles BY STEVE WOLOWICZ Zdonek and Wolowicz was formed when I joined Hank Zdonek. Hank began his career with Arthur Young, and I had been with Peat Marwick STEVE WOLOWICZ Mitchell in Los Founding Partner, Angeles. Although Zdonek & Wolowicz we had both started in the audit side of public accounting as general practitioners, we preferred focusing on small and medium businesses. While our personal styles were different, Hank and I shared a common belief in high-quality work, a family-type environment, and community involvement. We believed then, as we do now, that clients require high-quality reports, pro-
cedures, and advice, but just as much, we are centered on our clients’ needs to understand the contents and results of the work. We believed that our work was only productive if it was timely, accurate, and understood by the intended readers. Although Hank retired over ten years ago, those same values remain with our current partners. Meet Our Partners: Patricia “Trish” Harik, head of our Tax Department, is a PV native and second generation CPA. She is an active equestrian and participates in her son's baseball activities. Sergio Minassi, is Armenian, Iranian, and Greek by marriage. As a Rotarian, he's devoted to the CSUDH Business School Dean's Advisory Committee. Alexis Jensen, is Chinese by heritage and Chilean by birth. She sits on many community boards. The oldest of
We believed that our work was only productive if it was timely, accurate, and understood by the intended readers. her three children is currently serving in the middle-east. Scott Coale, started his career with Hank. He's a PV native, and is seen participating in his sons' athletics. While my community activities have lessened, I keep active on the RPV City Council and enjoy my grandchildren. (Steve is also a past TACC Chairman). The strength of accounting firms today lie in sticking to core principles while adapting to changing times. The ever increasing pressures on the modern accounting firm come from a growing number of sources, including the Federal Government (Congress, the SEC, the FDIC, IRS and other agencies charged with regulatory reporting), State, and foreign regulatory agencies. Also, the well-publicized audit-related shortcomings and increasing number of regulatory entities, produce new technical and procedural rules on a daily basis. The demand for more auditors and increased amounts of work placed increasing pressures on our industry, calling for new processes and technology investments. As we look at the future in the industry, we value obtaining a good education, being adaptable to a lifetime of stimulating challenges, and the need to adhere to the ever growing professional standards. Zdonek & Wolowicz is one of the largest privately owned accounting firms in the South Bay community. We pride ourselves on the power of our team and variety of services we offer, including individual tax returns, a personal financial plans, or complicated audits.
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Sunrider International: Committed to Leadership Dr. Tei-Fu Chen embodies the “American Dream” of building a successful business through diligence and hard work, despite being born to humble circumstances in a foreign region. As a sickly boy, Dr. Chen ate and learned about herbs from his paternal grandfather to improve his health. He continued studying herbs and graduated with a degree in Pharmacy from Kaohsiung Medical College in Taiwan. During college, he married Dr. Oi-Lin Chen, a licensed medical doctor, and they immigrated to the United States. Tei-Fu sometimes worked three jobs to make barely enough money. In 1982, after doing research and development for another company, he seized the opportunity to buy that company and start Sunrider in Utah. He started making one signature product, Sunbreeze® Oil, from his basement.
Tei-Fu and Oi-Lin instill brand loyalty by inviting their IBOs and customers to tour their World Headquarters, located in Torrance, and their manufacturing plants every year. Tei-Fu and Oi-Lin also closely work with their IBOs to understand their concerns. They travel extensively to extend a personal touch, but also use technology such as webinars and conference calls to maintain a constant flow of communication.
Drs. Tei Fu and Oi-Lin Chen
is larger in size than the Los Angeles Coliseum. Sunrider currently owns over 2 million square feet of manufacturing space in eight facilities around the world. In addition to product excellence, TeiFu and Oi-Lin also strive to provide a rewarding business opportunity to their independent business owners (“IBOs”) who sell Sunrider® products. Since Sunrider is a product-driven business,
The Chens are dedicated to making their products in the South Bay although many companies have moved operations and manufacturing overseas. During this uncertain economy, Sunrider’s business has been both profitable and stable because of the Chens’ leadership. Sunrider International has helped people around the world achieve success and financial independence with business opportunities. For more information, visit Sunrider.com
When the company moved to California in 1987, Dr. Oi-Lin Chen closed her medical practice and joined Sunrider as president. Together, she and Tei-Fu turned Sunrider International into a multi-million dollar company. Sunrider® products now encompass over 400 beauty and wellness products sold in over 42 countries. Tei-Fu and Oi-Lin share the enormous responsibilities in leading a global company: Tei-Fu is the “big picture” visionary while Oi-Lin handles the day-to-day operations. Tei-Fu and Oi-Lin are also very involved in the research, development, and manufacturing of Sunrider® products. Their goals are to provide high quality, plant-based products and a generous business opportunity. To accomplish their first goal, Tei-Fu and Oi-Lin decided to self-manufacture nearly all Sunrider® products, investing hundreds of millions of dollars in pharmaceutical-grade machinery and state-ofthe-art facilities. In 2007, they moved their main manufacturing plant to the Los Angeles Harbor Gateway complex, which TO R R A N C E M A G A Z I N E
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From Food Service to Aerospace, Steve Hixson Takes on Every Challenge Steve Hixson, a Torrance resident, has come a long way from his humble roots in Boston. The vice president of Advanced Concepts, Space and Directed Energy Systems for Northrop Grumman Aerospace Systems, worked as a restaurant cook during high school, and later with the University of Rochester's food services department to help pay for his schooling there. “I had to learn, in that situation, not only the art of leadership but the art of delegation of responsibility, which is critical,” Hixson says. As the manager for student meals in college, Hixson had responsibility for everyone who contributed to meal service. So in a way, food service and aerospace
aren’t that different after all. “Well, the leadership skills and challenges— basically motivating people to get a job done — are not that different,” Hixson says. “Time spans are different, the educational levels are different, but the fundamental blocking and tackling of what it means to be a leader is actually pretty similar.”
became subproject manager for the Optical Resonator Assembly. Though transitioning to a management role was tough for Hixson at first, he had past experiences to draw on that would help him adjust. In his younger days, Hixson was a senior patrol leader in the Boy Scouts. “That was a leadership laborato-
One of the things that excites me about coming to work every day is doing something different. When Hixson graduated college, though he had offers from three different companies in the area, he chose TRW because of its focus on lasers (Northrop Grumman acquired TRW in 2002). Hixson’s first job was as a member of the technical staff working on a groundbased demonstration of a space-based, high-energy laser. Three years into his career, Hixson
ry where I could make mistakes, and the consequences were limited,” he says. After six years on the job in California, Hixson relocated with his family to Danbury, Conn. He managed mirror fabrication on the AXAF program, now known as the Chandra X-ray Observatory. Hixson and his team had a difficult task. “We essentially had to get these mirrors that had never been made before, to the accuracy that had never been accomplished before, done in two and a half years,” he says. “It was 24/7, three shifts a day, seven days a week.” Later, Hixson took an assignment for Tactical High Energy Laser. Living in a little apartment in Las Cruces, N.M., Hixson worked at the High Energy Laser Test Facility at White Sands Missile Range. He and the team were under a cost cap. “We didn’t have to get it done so that it looked pretty,” Hixson says. “We had to get it done so we could achieve an objective…and that was to shoot down an artillery rocket in flight.” Despite the challenges that new jobs presented, Hixson never remained in a comfort zone. He continually seeks out the unfamiliar. “One of the things that excites me about coming to work every day is doing something different,” Hixson says. “I have always counseled employees to seek out positions that are radically different from what they’ve done before.” For more information on Northrop Grumman Aerospace Systems, visit northropgrumman.com
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Inspiration, Hard Work, Leadership BY RAY FREW Green Hills Memorial Park sits on the side of the Palos Verdes Peninsula overlooking the mountains and the harbor, serving families of the South Bay since 1948. Since coming together in 1989, its three-person Board of Directors, John Resich, Dennis Lane, and Ray Frew, has led the park, conceiving and implementing new paradigms for developing burial property, creating efficiencies in operations, and in serving an increasingly diverse population. Recently, the Park was described by the Cemetery Bureau of the Department of Consumer Affairs, as an “exemplary model of a cemetery in the State of California.” Ray Frew, the President and CEO of Green Hills Memorial Park, has a long history of leadership and volunteerism. As a CPA, he was the principal in his own accounting firm in Torrance for more than 25 years. Ray notes that he has been blessed with a few simple virtues and skills. “The only real claims I make is that the Good Lord gave me the sensitivity to be inspired by others; that has motivated me to try to be half as good as they were. Perhaps, most importantly, I believe I have the ability to pick really good people who can join me in whatever current effort is underway.” Ray believes that a good leader always has an eye out for a good prospect, even one that might eventually take his/her place. He cites Merrietta Fong, CPA, the Principal at Rosenberg Pearson Fong and Frew. “When Merrietta came to ask about leasing space in my offices to start her own firm, I told her I had a better idea. I was readying to transition full time into Green Hills Memorial Park and I persuaded her to take over my practice and take care of my family of clients. That was not something I would have asked just anyone to do.” With a self-deprecating laugh and an obvious amount of pride, he notes that Merrietta graciously still calls him “Partner” but that she has grown the practice that still bears his name to a level he had not envisioned for himself.
“I am the second oldest and oldest boy in a family with seven children. My father assigned me the bigger task of clearing the dinner table and washing the dishes. My older sister got the easier task of doing the drying. When I complained, my father said it was because I did the best job, and that if I relaxed that, I would then do it ‘until I got it right!’ I believe understanding that a ‘good job’ was both a necessity and goal, started back then.”
Recently, the Park was described as an exemplary model of a cemetery in the State of California.
RAY FREW is a Past President of Del Amo Rotary and the Torrance Area Chamber of Commerce and credits both of those organizations and their excellent people for jump starting his community volunteerism. He has served as the Chair for Providence Little Company of Mary Community Health Foundation and the Chair of the Torrance-South Bay YMCA. In recent years, he served as the President of the International Cemetery Cremation and Funeral Association, which has over 8,000 members. Among numerous recognitions, Ray has been the recipient of the J. Walker Owens Award, the George Whittlesey Award and the Torrance Citizen of the Year Award. He is the only person to date to have received all three.
For information on the park, visit www.GreenHillsMemorial.com call (800) 506-4155.
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GHMP For tours or arrangements, call (800) 506-4155, or visit www.GreenHillsMemorial.com TO R R A N C E M A G A Z I N E
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Elements of Leadership BY MICHAEL HUNN
Senior VP and CEO of Providence Health & Services, California Region
RELATIONSHIPS ARE KEY I have always had a fundamental belief that anything you set out to do always starts with a relationship. You must build trust relationships with the people you work with; whether it’s in your immediate work environment, in your community, in your city, or in your chamber of commerce. We all must work together to achieve common goals. INSPIRATION AND INFLUENCE The role of a leader is to inspire and influence people - to draw them together and get them to collaborate and achieve common goals. This means engaging with people. In my work it’s physicians and for you it may be a homeowners association, local residents, city council, community/business leaders or industry leaders at the state and national level. I believe that all of that should be done in the context of trusting relationships that begin with getting to know each other – I recommend coming to community and chamber events. Each of us can inspire others to come along. Each of us can influence others to achieve success. TRUST AND COLLABORATION The success I’ve had in being able to manage, direct and guide the health and well-being of the community (by way of hospital or outpatient services in collaboration with our physicians) has all been achieved because of the relationships that I’ve been able to build, in trust and collaboration, with the people with whom I’ve had the privilege of working. In my 19 years as a hospital chief executive/president (the last five at Providence Little Company of Mary Medical Center Torrance) and now in my new role as senior vice president for Providence in Southern California, trust and collaboration have been critical success factors in all that I’ve been able to accomplish on the teams I’ve worked with – most notably with our excellent physicians.
BUILDING A CITY OF SUCCESS When I reflect on the fine city of Torrance, Mayor Scotto, City Council, City Planning and all of the Departments and Services, and the work we’ve been able to accomplish providing great healthcare (and access to healthcare) to the community (including the charitable work we’ve done to bring healthcare to members of the community who couldn’t otherwise afford it) what I’m most happy about is that because we’ve been able to work so well together, every project or program we’ve undertaken has had the great blessing of being successful. BEING PRESENT, VISIBLE AND ENGAGED When I’m asked how to pull people together around a common cause to create a successful outcome, I think it starts with being present and being visible. It’s hard to have a relationship if you aren’t engaged. I think engagement is critical in being able to get things done. You have to be engaged with the chamber, with the community, with the city, with the homeowners associations, and it takes a lot of shoe leather! It takes a lot of time getting to know people and letting them get to know you, ultimately bringing forth your ideas and getting them to support you in that work. So you have to build relationships, inspire people with collaboration, and be visible and present. HAPPINESS Lastly, I really believe you have to be happy in your work. If you’re not happy in the work that you’re doing, people around you will feel it. But if you enjoy what you do, and you really bring your full passion to it, the likelihood of success, in my opinion, is virtually absolute. Leadership isn’t easy, but I thoroughly enjoy what I do and wish you the same. For more information on the work being performed at Providence Little Company of Mary, visit www.Providence.org/Torrance
Trust and collaboration have been critical success factors in all that I’ve been able to accomplish on the teams I’ve worked with — most notably with our excellent physicians. 12
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Advice for Entrepreneurs BY ENGIN ARIK, PhD
Is there a cookie-cutter recipe for entrepreneurial success? Not necessarily, but there are practices that corporate leaders can utilize that can increase their effectiveness. A business needs to offer products and/or services that customers are willing to pay for. However, that alone is not sufficient for the business to survive and prosper. Patent Offices and University Technology Transfer Offices are full of patent-protected ideas waiting for entrepreneurs to turn them into profitable businesses. Yet, many of those great ideas will continue to collect dust, and end up in oblivion.
for the company, and to conduct themselves in accordance with this constitution in order to inspire the rest of the team. A rigid management style could be a recipe for failure. A seasoned manager understands that team members are human beings first, with differing levels of knowledge and experience. Hence, a “different strokes for different folks” approach may be wise. A Senior VP with many years of experience may only need encouragement and resources to succeed, while a less experienced employee may require some degree of handholding or micro-management.
ENGIN ARIK, PhD is the President and CEO of Luminit, LLC, a Torrance-based technology company, which is the premier global provider of patented light shaping diffusers and ENGIN ARIK, PhD optical solutions; President and CEO Luminit LLC we are committed to customer satisfaction and employee growth. Our vision is to be a world class, market driven provider of innovative light management solutions for the display, lighting, biomedical, and machine vision industries.
Products or services must be timely, neither premature nor too late. The company offering these products/services needs financing, a visionary leader, and a great team, with managerial, technical, and fiscal skills. Products or services must be timely, neither premature nor too late. The company offering these products/services needs financing, a visionary leader, and a great team, with managerial, technical, and fiscal skills. I will focus on a few critical concepts regarding internal management practices. It is crucial for the CEO to surround himself with people that bring a diversity of thinking that will spark debate and innovation. Without it, the business may quickly stagnate. Yet, how do you create a strong corporate culture when your key people think differently? It is important for the leadership to agree on the basics of human interaction, considering principles such as integrity, fairness, and honesty. Just as the basic laws of physics will always apply whether or not one is aware of them, the basic laws of human interaction will always apply in company internal dynamics. It is necessary for the core team to establish a “constitution”
An experienced manager will practice this same adaptive management style when dealing with a single employee, a sort of “different strokes for the same folks” approach. Most often, a subordinate will require coaching in one job function, but only occasional direction in another. The manager must assess the level of involvement needed and adapt his management style accordingly. I am wary of managers that talk about believing in full-delegation or micro-management without first judging the subordinates’ maturity and expertise in the task at hand. At Luminit, we continually aspire to more effective management practices to achieve ever-improving results and workforce satisfaction. Some of the concepts mentioned in this article are discussed in numerous books, my favorite being Stephen Covey’s “7 Habits of Highly Effective People”.
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Building a Hospital That’s “By and For” the Community it Serves BY COLLEEN FARRELL In addition, for nearly 60 years the Torrance Memorial Medical Center Volunteer Auxiliary, now 800 strong, has provided compassionate services to patients and visitors.
Since beginning work at Torrance Memorial Medical Center 27 years ago, Craig Leach has striven to implement not only his vision for a firstclass community hospital, but that of the community, physicians and hospital staff. When appointed president and chief executive officer on January 1, 2006, Leach maintained the philosophy that guided predecessor George Graham through three prosperous decades.
“He (Leach) knows everybody’s name, which makes a tremendous difference. You don’t feel like a number. You feel like a person who’s appreciated,” said Miriam Brody, Auxiliary member since 1969. CRAIG LEACH, President and CEO of Torrance Memorial Medical Center, talks with staff regarding the Center’s values.
“Graham created an environment that’s physician friendly, fiscally conservative and stable, and built a phenomenal staff devoted to serving the patient population,” said Leach. “We continually ask, ‘How can we improve the quality of care we deliver?’ This challenge always makes the job fun and interesting.”
According to Leach, forums for physicians, nurses, staff and patients generate constant improvements. Through Shared Decision Making Councils, staff members from each department meet monthly to discuss challenges and solutions. At Quarterly Open Forums, staff at all levels share news, ask questions and express concerns.
Along with his top personal value “respect for others,” Leach strives to uphold the organization’s five core values: 1) service (to patients and visitors); 2) excellence (in high quality care); 3) community (being a good corporate citizen); 4) stability (doing what’s best long term for the organization and the community); and 5) knowledge (the latest in care and technology).
“It’s a way for staff to engage about topics otherwise uncomfortable to express,” Leach said. “It’s about creating a healthy environment of transparency.”
“Our responsibility extends beyond patient care, so we make a big effort through health and wellness education,” Leach said. In 2009, Torrance Memorial provided nearly $40 million in programs and services to the community that included substantial charity care, the subsidy of governmentfunded health programs and low-cost and no-cost programs and services the medical center provides to promote the health of the community. Annually 30,000 people attend Torrance Memorial Medical’s Center’s Health Education programs.
“You really get a sense it’s personal and he really cares about employees and the future of Torrance Memorial Medical Center,” Ecklund said.
Take advantage of every opportunity and get involved in as many facets of an organization as you can. Reach out and get plugged in.
Under Leach’s leadership the hospital is poised to meet the needs of its growing community with the construction of a new seven-story, 390,000-SF patient care structure scheduled for completion in 2015.
Carol Ecklund, director of Medical/Surgery Services, looks forward to annual mandatory two-hour Vision Sessions where Leach and other directors share hospital plans directly with all employees.
Leach grew up in the South Bay and attended St. Lawrence Martyr School in Redondo Beach and Bishop Montgomery High School in Torrance. He earned a Bachelor of Science in accounting at Loyola Marymount University in 1977. Leach served as an administrative controller for Centinela Hospital in Inglewood, Calif., before joining Torrance Memorial in 1984 as a financial director.
His advice to future leaders is succinct and insightful. “Don’t be afraid of hard work,” he said. “Take advantage of every opportunity and get involved in as many facets of an organization as you can. Reach out and get plugged in.” For further information, visit TorranceMemorial.org.
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Where are we going to find our next CEOs and entrepreneurs? Try third-grade. At ExxonMobil, we believe that math and science are critical tools for success in today’s high-tech world. This is why our programs partner with and support the efforts of the Torrance Unified School District. For instance, through our Pegasus Awards program, we have contributed more than $1 million towards supporting innovative projects in Torrance classrooms. This year, the program will fund more than 29 science, technology, engineering and math proposals from 49 Torrance teachers. Congratulations to our winners. Your efforts are critical to creating our next generation of innovators, CEOs and entrepreneurs. torrancerefinery.com
Teachers Anne Schwing and Katherine Hudgens-Dang accepting their Pegasus Award from Refinery Manager, Max Ocansey.
Pegasus Winners Karen Matsunaga, Helen Villongco, Allen Chin, Cheryl Thom, and principal Barbara Marks from Anza Elementary school.
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Compassion and Leadership BY TARA O’BRIEN From an early age, Jan Boyd, RN, senior vice president and executive director of Kaiser Permanente South Bay Medical Center, felt a calling to care for others. JAN BOYD, RN Kaiser Permanente
“I remember as far back as four years old I was drawing lipstick ‘boo boos’ on my dogs and then bandaging them up,” she recalls.
Wilwaukee, Wisconsin, as well as her masters of nursing degree from Northern Illinois University. She spent many years as a front line nurse and nurse manager in a variety of hospital units. Boyd notes: “When I came to work at Kaiser Permanente in 1991, I knew that I had found my ‘home’. I was really attracted to Kaiser Permanente’s model of health care, where patients have a health care team working together to help them live long and thrive.”
That compassion for her childhood pets evolved into a passion for nursing when, at 14 years old, Boyd became a candy striper volunteer at LaGrange Community Hospital (now Seventh Day Adventist Hospital) in LaGrange, Illinois.
Despite having served Kaiser Permanente for nearly 20 years in a variety of management and leadership positions, Boyd continues to find inspiration and excitement in her work as the leader for South Bay Medical Center’s health plan and hospital.
Boyd earned her bachelors of nursing degree from Marquette University in
She explains, “My job is never boring, and it’s incredibly rewarding; even
In response to the tragic gang-related shooting death of 14yr old Cheryl Green, several groups answered the call for more programs for low-income youth in the Torrance Gateway area. In 2009, the community youth center at 1435 Del Amo Blvd. (corner of Del Amo & Denker) opened its doors.
Community organizations banded together to provide services to youth and the community: The Los Angeles City Neighborhood Council South donated $19,000 to the Boys & Girls Club for a computer lab and to support nationally proven programs that help youth gain opportunities to learn, work independently, complete projects, plan a future, and feel positive about their accomplishments. ExxonMobil contributed access to volunteers, RIMCO donated the land secured by Councilwoman Hahn, LAPD Harbor Division donated a module to refurbish for the center, as the Los Angeles Fire Department, Cornerstone Construction Company (Vic & Linda Braden),
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Chad Mayer from Sharefest, Mary Ann Cypers (the driving force behind the Harbor Gateway South Neighborhood Council), Councilwoman Janice Hahn’s office, and the LA County Human Services Dept. provided the guidance and spirit. “They are all saints, truly amazing people;” said Executive Director Mike Herrera. “Through their efforts the kids and the community will have opportunities for a better future”.
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MIKE HERRERA Executive Director 1220 West 256th Street Harbor City, CA 90710 (310) 534-0056 www.southbayclubs.org
though I’m no longer serving patients directly on the front line, I get to see how our patients are supported in staying healthy when they’re well and getting healthy when they’re not well. It’s a great time for South Bay Medical Center.” In late 2011 Kaiser Permanente South Bay will break ground on a four-story, 272,000 square foot hospital building that will replace the oldest parts of South Bay’s hospital. The new hospital building, featuring spacious and private patient rooms, is expected to open late 2014/early 2015. Under Boyd’s leadership, the hospital continues to be a leader in providing
Only 65 hospitals in the country earned the Top Hospital Award. quality health care services to the South Bay, Harbor and Long Beach communities. In December, the hospital was named one of the top hospitals in the nation by the Leapfrog Group, a coalition of public and private purchasers of employee health coverage that aims to improve health care safety, quality and affordability among America’s hospitals. Only 65 hospitals in the country earned the Top Hospital Award. “I’m so proud to be a part of an amazing staff of physicians, nurses, health professionals and others who work so hard every day for our patients,” she notes. “There’s something special about South Bay.” Kaiser Permanente South Bay Medical Center is based in Harbor City, with medical offices is Torrance, Gardena, Long Beach, Lomita and Carson.
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Discover Torrance: Forming a Vision for Torrance BY HEATHER JOHNSTON Being successful in leading a team or an organization isn’t always about the most education or experience. Often, the qualities that make leaders successful are skills we can all learn. Successful leaders have the ability to get teams to commit to a company’s vision and keep everyone focused on achieving that vision. A great leader works with employees and stakeholders to create a vision for the company and a detailed action plan to get there. By asking employees and stakeholders to participate in the planning process, they are more likely to have commitment to that vision and are more apt to work toward achieving it. In order for Discover Torrance Visitors Bureau to be successful, we have to create a clear vision for Torrance tourism, work with our community partners, and focus on the steps necessary to achieve our goals. Recently, a series of focus groups with community leaders, hotel partners and City of Torrance employees was completed with the purpose of gathering information to form a vision for Discover Torrance. Once our vision is formed, an action plan will be created to prioritize daily tasks and maintain focus on areas that will achieve the best results.
and eliminate distractions that aren’t contributing to reaching the finish line. Good communication is key. Be open to feedback and make coarse corrections as needed. For Discover Torrance, maintaining focus will be a necessity to ensure we use our limited resources wisely to reach our vision. Open communication will help to evaluate the process and make adjustments where necessary. What does the success of Discover Torrance mean to the Torrance community? Currently, Torrance hotels, through the Transient Occupancy Tax (TOT) paid by guests staying at local hotels, provide almost $7 million dollars to the City of Torrance’s operating budget. TOT is one of the top contributors to the overall budget. By increasing overnight hotel stays in Torrance, that TOT revenue will go back to the City to help pay for com-
munity services. Increased visitors to Torrance also means more money spent in the community, an increase in sales tax revenue and helping local businesses provide jobs to our HEATHER JOHNSTON Executive Director of residents. And Discover Torrance that’s a vision we Visitors Bureau all can support. Heather Johnston is the Executive Director for the newly formed Discover Torrance. She comes with over a decade of destination marketing and sales experience. Her career includes working for companies such as Mammoth Mountain Ski Area, Mammoth Lakes Visitors Bureau, the Irvine Company, Disneyland Resort, and most recently running her own marketing and design company.
While working towards a company’s vision, task and duties need to be evaluated to ensure they are helping to reach the company’s ultimate goals. If not, evaluate the best use of a team’s time
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Leadership as an Impact-Maker BY DAN VOGELZANG CATALYST FOR CHANGE Early in my life, I had dreamt of being an impact-maker. Starting from my time in sports to my college years at USC, DAN VOGELZANG I have always found M Advisory Group myself out front in leadership roles, helping provide vision and direction for my peers. My professional career started with rapid financial success but with limited opportunities to exercise my leadership skills.
I didn't know it then but what I yearned for was the opportunity to share knowledge, contribute to the growth of an organization, and make a difference in my community. That desire was answered in 1995 when Don Mehlig, founder of M Advisory Group asked me to join the firm. At M Advisory, I gradually developed an expertise in helping business owners design and implement effective compensation plans to recruit and retain key talent for their firms. I also became an expert in putting together retirement and succession plans to ensure the
It is my wish to encourage young leaders to have enthusiasm and passion for what they do and what they believe in, first and foremost.
&RUSRUDWH %HQHÀWV Executive Benefits Succession Planning Employee Benefits Retirement Plan Services 401(k)/403(b)/457 plans
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Serving as Compass for Leaders & Entrepreneurs for nearly 50 years Services provided through Cal-Surance Benefit Plans, Inc., California Insurance License #0319876 Registered Representative offering securities and Investment Advisory services through M Holdings Securities, Inc., a registered Broker/Dealer and Investment Advisor, Member FINRA/SIPC. M Advisory Group is independently owned and operated
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longevity and success of privately owned and closely held corporations. Through this work with successful business owners and entrepreneurs, I learned many of the values and habits that have been my guiding principles. GUIDING PRINCIPLES Several of these principles— taking risk, surrounding myself with talented people, and being a catalyst for changehave played out significantly in my career. A key forum for my leadership training has been through the M Financial Group - a consortium of 120 other like-minded firms around the country-of which M Advisory Group is a member. Through my study group and discussion forums, we share our best practices and the desire to bring the best solutions/advice to our clients. My participation in M Financial Group has also given me the passion to share these best practices and to build up other team members. With that I became a principal (shareholder) of the M Financial Group in 2000, and later President and co-owner of M Advisory Group in 2006. COMMUNITY CONTRIBUTOR Another key principle that guides my life is the need to be a community contributor. Our firm, M Advisory Group, has been a TACC member for over 35 years and from 2000-2006, I was an active Executive Board member with the Torrance Area Chamber of Commerce. My community involvement increased rapidly when I participated in the Leadership Torrance Class of 2003. As a result, I co-founded the Leadership Torrance Alumni Association, served on the Torrance Chamber Foundation, and was a founding 'governor' of the TACC's Political Action Committee. Currently, I serve as board member on Providence Little Company of Mary Hospital's Foundation and as Board Development Co-Chair at the Torrance YMCA. Continued on page 19
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The Y: Transforming Today’s Youth into Tomorrow’s Leaders All kids have great potential. At the Y, we help them set and achieve their personal and educational goals. They gain confidence as they recognize the Y as a place where they belong and can feel comfortable exploring new interests and passions. Through leadership and academic enrichment programs such as mentoring, youth government and college preparation, we make sure that every child has an opportunity to envision a positive future, and to take an active role in strengthening the community. One of the ways we build leaders is through Youth & Government, a statewide youth education program involving more than 2,000 high school students in a 9-month, hands-on experience. Teen delegates write bills, select governmental positions to role play, attend statewide training conferences and run for various elected offices. The program reaches its peak in Sacramento at the State Capitol over President’s Day weekend. There, real government steps aside and the teen delegates take over, using the historic halls, chambers and offices of our State Capitol, Supreme Court and Governor’s Office. Sabrina Rodriguez, a teen delegate, is a true leader in the making, “Youth and Government has impacted my life through the relationships I have formed, the knowledge I have acquired and the strong leadership abilities that I have attained through my hard work. It has inspired me to pursue a career in government one day and has made me a stronger person. I have met some of the most important people in my life and learned so many valuable lessons due to the program and I am forever grateful to the wonderful people who made this program possible.� Together, by nurturing the potential of our youth, improving the health and well-being of our community, and modeling social responsibility, we are ensuring a brighter future for all. To give, join or volunteer with the Y, please visit www.ymcala.org/tsb
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Leadership as an Impact-Maker Continued from page 18 Serving our clients and contributing to our community are not just my personal guiding principles. They are also the values and principles embraced by all team members at M Advisory Group. It is our vision to build and grow the firm, to be a positive influence in our community and to be a ‘change agent’ for our clients. As such, we value philanthropy and encourage our associates to take active parts in the community. M ADVISORY ASSOCIATES For example, Don Mehlig, my business partner and our founder/ chairman, a long time advocate for cancer treatment, is an active contributor to the Wellness Community and WatchfulWarrior website for prostate cancer. Dennis Branconier and Anne Trinh, other impact makers in our firm and the community as well, have board
positions on the South Bay Legal Consortium and Lomita-Torrance Rotary, respectively. Anne is also a founding member of the Torrance Women Business Leader Forum. It is my wish to encourage young leaders to have enthusiasm and passion for what they do and what they believe in, first and foremost. These are key ingredients in making a difference in the lives of clients well as well as in the community. Also, taking risk, having a strong desire to learn and to serve is paramount for growth and success. Lastly, surrounding one’s self with bright, talented people to share the vision of ‘what is possible’, is essential to be an impact-maker in life. For more information on M Advisory Group, visit madvisory.com
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FROM THE CIT Y OF TORRANCE
From the Office of Torrance Mayor Frank Scotto BY GESUINA PARAS Looking back at the start of his business, Frank Scotto commented good-naturedly, “I think the April Fool’s joke was on my wife Cindy, with all the work that she didn’t realize came with starting our business.” The business is Frank Scotto Towing located in Torrance. Sitting comfortably in City Hall in his checkered blue shirt, black pants, with an easy smile, Frank Scotto was the picture of a business owner in an industry where the suits one sees are typically on motorists stranded by blown tires, or dead batteries, relieved to see the arrival of a Frank Scotto Towing truck. As he began recounting his personal journey, he reveals the professionalism, intelligence and compassion that have guided the City of Torrance over the past 4 years. Frank Scotto, owner of a successful towing business is also Frank Scotto, mayor of Torrance, a stable, safe and secure city comprised of over 149,000 residents. Frank Scotto was a born in Riverside, grew up in San Pedro, and lived in Torrance for over 50 years. He graduated from El Camino College, and attended Long Beach State University. His matriculation there was interrupted in 1969 when he was called to serve in the Army during the Vietnam War, wherein part of his duties was to move troops where they were needed throughout the world. He was honorably discharged with the rank of E-5 in 1971. In hindsight, one can say that perhaps, it was always Scotto’s destiny to be involved in helping transport people to their destinations. On April 1, 1974, with a single service station, he and wife Cindy started Frank Scotto Towing, colloquially known as “Scotto Towing”. Presently, the company offers a full range of services, operating 50 towing trucks. The Scottos also own Chevron gas/mini market stations and California Western Towing Equipment, which manufactures tow trucks. Like many successful leaders and entrepreneurs, Frank Scotto is driven by identifying a need. His path toward starting a business comes from his ability to see the opportunities surrounding the needs of others, and his success comes from continually finding ways to address those needs. “By working for seven years in the Chevron gas station, I realized that we were doing a lot of towing service …” So contrary to most people who fall into the business, Frank Scotto intentionally went to school for Automotive Engineering and later for Business to enter the towing business. Based on his broader knowledge of the towing industry, he set his goal – to bring professionalism to the towing industry, which had a rather untidy image in the 1970s. Today, he can safely put a check mark next to that goal.
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His successful business leadership through the years, and his added dimension in recent years as leader of Torrance, considered the heart of the South Bay, has shaped him into someone others can learn from, especially by those looking to make a difference in the business sector or in their own community. The question to be answered is, how does someone like Frank Scotto do it? It takes determination: Frank Scotto never stops seeking ways to operate more efficiently, keeping a stable core as he responds to the ebb and flow of a fast-changing environment. It takes constant learning: He has an insatiable appetite for information on factors that may impact his business, staying attuned to socio-economic events, business trends, and legislative actions. It takes attention to details: He realizes how even the smallest of things can make a big difference. Today, it’s standard to expect tow truck drivers in clean uniforms and to have proper customer service skills; in the 1970s when Scotto implemented such concepts, these details were revolutionary. It takes incessant drive to be part of creating solutions: Frank Scotto served as president of the Los Angeles County Chapter of the Tow Truck Association, later serving in the statewide chapter to shape legislation that assist businesses in the industry. Presently, he is a member of numerous other associations in the community. It takes openness, resourcefulness and creativity: As a dealer of Chevron gas, he benefits from Chevron’s high quality training on customer service. He takes what’s applicable and finds ways to implement them. Most of all, for Scotto, it takes compassion: With a concerned look, he notes the impacts this downturned economy has had on his employees; like many employers, Scotto has had to limit pay increases the past few years. He shares, “My vision for the business is to become profitable enough to be able to provide a good working environment for my employees, to enhance employee benefits.” In a fast changing world, staying relevant is a constant challenge for leaders; Frank Scotto named three key things that have helped him: technology, training and vigilance. For Scotto, implementing new technology brings about efficiency, which then leads to the freedom to pursue better ways of doing business, and new business opportunities. He shares the example of being one of the first in the industry to use Mobile Data Terminals (MDTs) in towing trucks, which
FROM THE CIT Y OF TORRANCE
Mayor Scotto’s goal for the next year isn’t a single ambitious project; rather, it’s to put the City on a path that enriches the community’s quality of life one step at a time, understanding that it does take time for change to occur. acts like a communications and navigation unit. Since then, similar technology has been implemented in police patrol cars. This is just an example of Scotto’s progressive mindset. Besides the customer service training he provides staff, Scotto shares that by offering a broad range of services to customers, his staff has the opportunity and motivation to develop well-rounded skills set; “They have the chance to work with all these equipment, and hone their skills through proper training.” His emphasis on proper training is rooted in his vigilance. Scotto emphasizes that “especially in these times, you have to realize that customers have choices. You can’t take the customer for granted. With every phone call, we have to make them [the customers] feel that they made the right choice…We strive to do that every day; it’s hard, but every day it’s doable.” Frank Scotto speaks easily, confidently, and eagerly about his business not only because of his wealth of experience and knowledge, nor simply because it’s part of his family life with wife Cindy and son Tony working in the business as well. He is dedicated to his business because it is at the core of his personal mission; admitting even to himself how corny it might sound, he sincerely shares, “someday, I’d like to be at a point where my wife Cindy and I are able to give enough financially in support of the programs in the community.” For Scotto, a thriving business is clearly but the means to an end, “It’s through my business that I am able to give much time and energy back to the community.” As mayor, Frank Scotto isn’t much different from Frank Scotto the business owner, except perhaps donning a suit for Council meetings and official City functions. His start in local politics arose from seeing a need, identifying the opportunity surrounding the need, and the desire to be part of addressing it. So in 2000, he ran and won a seat on the City Council, and in 2006, he earned the mayoral seat. He is presently serving his second term as mayor. When he speaks about Scotto Towing, he exudes confidence. In contrast, when speaking about being mayor, humility shines from a man who, after five years in office, still speaks with amazement, “I am still in awe of this position I am in…that members of the community have given me their trust to run the City and shape its future for eight years.” The same vigilance he espouses when dealing with his business customers
is the same vigilance he applies in his role as mayor, “It’s a great responsibility and I don’t take it lightly.” As mayor, Frank Scotto’s leadership style is marked by the same key values that mark his business style – determination, openness, and compassion. His business background also comes through in his leadership. He is as much of a contributor when meeting with staff on a myriad of issues, bringing his breadth of knowledge and experience to discussions. Asked about his vision for the City, he states, “first of all, one must be fiscally sound to have real vision, so my vision in these years is for Torrance to have the resources for projects we haven’t been able to do due to the economy, to continue to keep Torrance safe, and do more for our youth and seniors.” As a community leader, however, he expresses the toughest challenge lies in understanding the needs of the community – not a surprising answer when one realizes the diversity of the Torrance community and its constantly changing needs. Like a true leader, he doesn’t shy away from this challenge. Instead, he emphasizes the importance of truly listening and being compassionate to others even as tough decisions have to be made. Exhibiting the flexibility of a leader grounded in present economic realities, Mayor Scotto’s goal for the next year isn’t a single ambitious project; rather, it’s to put the City on a path that enriches the community’s quality of life one step at a time, understanding that it does take time for change to occur. He cites recent accomplishments such as the branch library renovations, development of the Seaside Heroes Park, and the Del Amo Boulevard Project as examples. As a leader, whether in business or in the community, Frank Scotto states that ultimately, ”If you don’t realize that you’re there to help the people you’re leading, then you’re missing the point…so be responsible, really listen, and be a team player.” As staff members arrive, the mayor gets back down to business. As discussions begin, he stops them, pulls out a business card from his pocket, and turns to the back. He’s jotted down ideas stemming from conversations with residents. In good humor he remarks, “yes, I have to write them down so I don’t forget.” And without missing a beat, without missing any points, as a business owner, and mayor, Frank Scotto continues to lead.
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F RO M T H E TO R R A N C E C E N TE N N I A L CO M M I T TE E
Torrance is Turning 100 BY KRISTIN JANE MATSUDA The City of Torrance is turning 100 . . . in 2012! To prepare, on September 1, 2009, the Torrance City Council appointed 29 community members to the Torrance Centennial Planning Committee. The committee - comprised of volunteers from businesses, organizations and interests that are as diverse as Torrance itself - has met monthly since November 2009 for the singular purpose of planning a celebration befitting such a major milestone, which will span the city’s centennial year and create memories to last a lifetime. One of the committee’s first achievements was to select a logo to represent the theme of the centennial. Pat Sandt of Green Ink Marketing, also a Centennial Committee Member, designed “Looking Back & Moving Forward” to symbolize recognition of the past and enthusiasm for the future. The logo colors, blue and green, are symbolic of the City’s tradition and its future. The logo is consistent with the committee’s mission statement “to educate, commemorate, and celebrate the 100 years of Torrance.” Recently, Torrance officials were asked what excites them most about the upcoming centennial celebration. Mayor Frank Scotto is looking forward to a celebration that is inclusive, reaching out to the entire Torrance community. “I’m excited for members of our community to have the opportunity to participate in the different events celebrating the City of Torrance’s Centennial. The year-long celebration will give everyone – families, youth, adults, and seniors – a taste of our City’s rich history. This special year, with these fun events, will bring our residents even closer together to strengthen our ties as one community. I look forward to everyone’s participation in this celebration!”
City Manager LeRoy Jackson recognizes the centennial as a unique opportunity for simultaneous reflection and celebration, of both the old and the new. “Almost a hundred years ago Mr. Torrance had an idea, acquired property, developed plans and prepared for a groundbreaking – We now prepare to celebrate the 100th anniversary of that groundbreaking of this City of Torrance. Our City’s Strategic Plan speaks of Torrance as a premier City ‘thriving in a global community while building on the past…’ Mileposts of that past are opportunities to reflect and share the memories of a community, to bring out the photo books and scrapbooks which have recorded the people, places and events of our past. It is also an opportunity to celebrate in the present as we approach the City’s centennial. Through these celebrations we will rediscover much but also participate in new events which should be filled with fun, education and pride of all that Torrance has become.” And Dr. Laurie Love, Chair of the Centennial Committee, thinks there is a lot for this cozy community to celebrate in a big way. “Torrance has many elements and features that make us proud. Family, education, opportunity, safety, and equality are values that are held close to the hearts of its citizens. We are fortunate to live in a City that has the charm of a small town and the advantages of a larger one. We know one another, we enjoy one another, and we celebrate one another.” Although the official “birthdate” of the City of Torrance is October 24, 1912, (the date of its foundation by Jared Sidney Torrance), the Centennial Planning Committee is building a year-long calendar of events commencing with a kick-off celebration in Fall 2011 and culminating with a Harvest Festival in October 2012.
Torrance has many elements and features that make us proud. Family, education, opportunity, safety, and equality are values that are held close to the hearts of its citizens.
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F RO M T H E TO R R A N C E C E N TE N N I A L CO M M I T TE E
We are fortunate to live in a City that has the charm of a small town and the advantages of a larger one. We know one another, we enjoy one another, and we celebrate one another. One of the challenges for the committee has been trying to schedule events during these troubling economic times, when the city’s budget has been slashed repeatedly over the last year and there remains a general mood of uncertainty with any spending. The committee is trying to get creative about fundraising and event planning, hoping to bring some low-cost or no-cost events to a Torrance community who may still be feeling the economic pinch in 2012. With their recent financial contributions, generous donors like Providence Little Company of Mary and Torrance Memorial Medical Center gave the Centennial Planning Committee some much-needed support, enabling the Committee to coordinate some special events that will be announced in the year ahead. Donna Duperron, President and CEO of the Torrance Chamber of Commerce, who also serves on Centennial Planning’s Executive Committee, is enthusiastic about planning for the Centennial. “The Torrance Centennial is an exciting time for our community to celebrate our rich legacy and to engage in the myriad of activities to come together, to learn and to appreciate Torrance’s magnificent heritage.”
Coming Soon— A Torrance Centennial website set to launch in January 2011. And be sure to look for a calendar of events for everyone’s enjoyment!
COUNCIL M EMBERS
Sub-Committees
Gene Barnett Tom Brewer Susan Rhilinger
Marketing Finance Events
COMMI TTEE M EMBER S Hubert Chan Melanie Dreike Donna Duperron Judith C. Gibson Keri Gilbert Dee Hardison Debbie Hays Sue Herbers Barbara Heughins Mary K. Hoffman Kathryn Joiner Tehmina (Tammy) Khan Daniel Lee Don Lee Dr. Laurie Love Kristin Jane Matsuda Gail S. Morgan Frances Mullan Terri Nishimura Janet H. Payne Michelle Polcari R.T. “Tom” Rische Pat Sandt Cindy Scotto Dr. John Stecker Marifrances Trivelli Stephanie Yee
PR Events PR, Chair Fundraising Events, Chair Centennial Vice Chair Events PR Events Marketing Marketing PR PR Fundraising Centennial Chair PR Finance, Chair Fundraising Marketing Events Events Events Marketing, Chair Fundraising Fundraising, Chair Events Finance
CITY S TA FF L IAI SONS Eleanor Barthe-Jones Fran Fulton Gesuina Paras
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From the Office of Dr. George Mannon Torrance Unified School District (TUSD) is very unique and lucky because we enjoy unwavering support from our business community, in particular the Torrance Area Chamber of Commerce. In November and December, we had the opportunity to celebrate four new partnerships through the Adopt-A-School program. Anza, Carr, DR. GEORGE MANNON Seaside Elementary Schools, along with Torrance Unified School District Superintendent Shery High were all matched with business partners. We are so happy to welcome Pelican Products, Mulligan Family Fun Center, the DoubleTree Hotel, and Strategic Technology Sources into our family. In these challenging economic times, these businesses are stepping in and providing resources to our students that would not otherwise be available to them. Pelican Products brings their manufacturing expertise to the students at Anza, giving them the tools to make their own flashlights. Mulligan Family Fun Center will reward students with fun mini-golf and help support their annual jog-a-thon. The DoubleTree Hotel will be hosting the students from Seaside
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at the hotel, sharing with them the various opportunities available in the hospitality industry. Strategic Technology Sources brings a variety of vocational and professional opportunities to the students at Shery High so they can start to think about their career options. Each partnership is an investment in the educational and professional futures of our students. These businesses and companies are a gateway to entrepreneurship and career development opportunities for our students and provides them with essential resources for their growth towards fulfilling careers. I would like to especially thank Mark Waronek for always keeping community at the forefront of his priorities, Donna Duperron who consistently finds creative and innovative ways to support our students, and Sherry Kramer, who as Vice Chair of the Foundation is committed to improving the educational experiences of our students. Through Sherryâ&#x20AC;&#x2122;s leadership, I am confident, that the remaining four TUSD schools will soon be celebrating their very own partnerships. To stay updated on events at TUSD, visit TUSD.org
FROM LOS ANGELES COUNT Y
From the Office of Supervisor Don Knabe While there are many books that have been written about leadership, the truth is that there is no formula for being an effective leader. In fact, if you have to tell someone you are a leader, you probably aren’t. Leaders inspire, motivate, make difficult – sometimes unpopular – decisions, encourage, guide transformation and, at their best, entice us into action, getting us to do the very thing we thought impossible. Throughout California’s history, we have been blessed with strong, courageous leaders from whom we can all learn. Former Governor George Deukmejian is one example and someone who has been an inspiration to me. A very balanced leader – tough, but fair – his integrity was unquestioned. Governor Deukmejian was willing to compromise, except on himself and his core values. He never sacrificed his family for political gain, a quality equally important to me. Former Governor and President Ronald Reagan was also one of California’s greatest leaders. While history cites countless examples of President Reagan’s fortitude, his guiding philosophy was actually quite simple. He once said, “I know in my heart that man is good. That what is right will always eventually triumph. And there’s purpose and worth to each and every life.” LEADERS LISTEN Respecting all people, regardless of their station in life, will drive success. While leaders are often seen giving speeches or hosting press conferences, real leadership starts and ends with listening. A leader must be visible – you can’t lead from behind closed doors. From seeing problems firsthand to negotiating policy direction, a leader does not find solutions by talking the loudest. One of my heroes, Winston Churchill said, “Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen.” LEADERS LEARN The event that taught me the most about leadership, and forever impacted my life, was the Cerritos Air Crash in 1986, when two aircraft collided in mid-air, killing all 67 aboard both aircraft and 15 people on the ground. At the time, I was the Mayor of Cerritos and had never faced a crisis near this
proportion. There was no handbook or guide for me to turn to. But the leadership qualities I admire most were desperately needed by the community. In any crisis situation, a leader must be under control, tough enough to make difficult decisions, while compassionately serving the needs of those impacted. This event was a learning experience for me and reinforced my belief that leadership is not a destination, it’s a journey. GET INVOLVED! My political life was not planned, but evolved based on my active participation in family, church, Little League and charitable organizations. I encourage you to get involved in your community, support your children and neighbors, and improve the quality of life in your community. Perhaps it is an elected position, such as City Council or school board, or volunteering for a city commission or local nonprofit. Now, when the demands on our service organizations are most needed is when they are struggling the most and need your time and energy. And I promise you, the rewards at any level of leadership are immeasurable. Good luck on your journey!
Leaders inspire, motivate, make difficult – sometimes unpopular – decisions, encourage, guide transformation and, at their best, entice us into action, getting us to do the very thing we thought impossible.
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R I B B O N C U T T I N G S / C E LE B R AT I O N S Flipswap Grand Opening 21250 Hawthorne Blvd., Suite 800 Torrance CA 90503 Toll-free: 877.235.4748 Phone: 310.294.5400 www.flipswap.com Hours: Monday – Friday 9am-6pm, PST
The Bathroom Store 1 Year Anniversary 2140 W. 190th Street Torrance CA 90504 (310)787-2400 (310)787-2401 Fax www.tbsca.com Hours: Monday – Saturday, 8:30am-5pm, Closed Sun
Torrance Hospital IPA’s Urgent Care Center Grand Opening 22411 Hawthorne Blvd. Torrance, CA 90505 (310) 921-7100 www.thipa.com Hours: Monday – Friday 7am-9pm, Sat and Sun 9am-7pm For details and to schedule a ribbon cutting, grand opening or ground breaking ceremony, please contact Kelly Hernandez at 310-792-3808 at the Chamber no later than one month prior to the event and provide two preferred dates.
CHAMBER
EVENTS
Business Leadership in Troubled Times
Max Ocansey, Plant Manager at Exxon Mobil Corporation, leads breakout session
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On November 17th, TACC, in association with the Leadership Torrance Alumni Association (LTAA) presented the 2nd Annual Leadership Symposium. The event was sponsored by Exxon Mobil Corporation and M Advisory group, together with Green Ink Marketing, Torrance Marriott, Kelly Services, The Business Compass, and Party Posies Floral. The event included a panel from Discover Torrance which featured Cherie Davis (Miyako Hybrid Hotel), Pam Ryan (Torrance Marriott), Donna Duperron (TACC) and Fran Fulton (Torrance Economic Development) and was moderated by LTAA President Lynn Cardarelli (Mutual of Omaha). Breakout session presenters included Aaron Aalcides (Malaga Bank), Max Ocansey (ExxonMobil), and Doug Quakenbush (The Business Compass). The keynote address was presented by Jack Kyser.
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Are you a â&#x20AC;&#x153;Greenâ&#x20AC;? company? Is your organization working on environmentallyfriendly projects? Are you employing special practices? We want to hear from you!
The April issue of Torrance Magazine is GREEN. Contact us at AdSales@TorranceMagazine.com submittals@TorranceMagazine.com or 310.539.2235
Show your leadership. Be part of it! TO R R A N C E M A G A Z I N E
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CHAMBER
EVENTS
Torrance Area Chamber of Commerce and Japan Business Association Partner in “Great Mixer” On Wednesday, November 17th, the “Great Mixer” was presented by the Torrance Area Chamber of Commerce and the Japan Business Association. The event was held at the newly-opened Toyota USA Automobile Museum. A few hundred guests attended a funfilled evening of cross-cultural activities.
Executive Director of “Discover Torrance”. A highlight of the evening was the Sake Barrel Opening Ceremony. “Breaking the barrel” were: the Honorable Frank Scotto, City of Torrance Mayor; the Honorable Junichi Ihara, Consul General of Japan; the Honorable Tom Brewer, City of Torrance Councilman; Mr. Mark Waronek, A welcome presentation was Chairman of the Board of Torrance given by Mr. Michael Rouse, ViceArea Chamber of Commerce; President of the Public Relations Enjoying the mixer are Dr. Matt Horvath, Principal North Mr. Yuichi Okura, President of the Torrance High School; Hidenobu Suda, Principal Kashiwa, Department for Toyota Motor Japan Municipal High School; Cherie Davis, General Manager Japan Business Association; Sales U.S.A., Inc. Ms. Cherie Ms. Pam Ryan, President of the Miyako Hybrid Hotel; Mayor Frank Scotto; Michael Rouse, Davis, General Manager of the Torrance Business Improvement Vice President Public Relations Toyota Motor Sales, USA. new Miyako Hybrid Hotel, was District; Mr. Shugeru Kimura, Chief Torrance Area Chamber of Commerce; and Mistress of Ceremonies. Executive Director of JETRO; Mr. Yuichi Okura, President of the Japan Mr. Hidenao Takizawa, Executive The Honorable Frank Scotto, City of Business Association welcomed guests Director of JNTO; and Ms. Tara O’Brien, Torrance Mayor; the Honorable Junichi to the event. Keynote speakers were Ms. Chair Elect of the Torrance Area Chamber Ihara, Consul General of Japan; Mr. Mark Pam Ryan, Chairperson of “Discover of Commerce. Waronek, Chairman of the Board of the Torrance”, and Ms. Heather Johnston, The major sponsors for the evening were Toyota Motor Sales USA, Inc. and Providence Little Company of Mary Medical Center, both prominent companies in the Torrance area. Information was distributed at tables manned by the City of Torrance Police Department, Torrance Memorial Medical Center, Torrance Unified School District, Providence Little Company of Mary Medical Center, the Torrance Cultural Arts Foundation, Japan Foundation, JNTO (Japan National Tourism Organization), JETRO (Japan External Trade Organization), and JANM (Japanese American National Museum). Guest enjoyed Japanese food provided by Gonpachi Restaurant and American food provided by the Outback Steakhouse. Sake tastings served by Ozeki Sake USA, Hakutsuru Sake USA, and Kirin Brewery of America delighted the guests. Entertainment was provided by the “Three of Us” band, a trio of Japanese performers who played Beatles-type Continued on page 29
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CHAMBER
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“Great Mixer” Continued from page 28 music and sounds from the 60’s. Heartfelt appreciation is extended to the Nisei Week Queen and her court and to the students from the North High School Japanese Club for their assistance. Recognition is given to the following businesses who supported the event: Delta Airlines, Miyako Hotel Tokyo, Toyota Motor Sales, U.S.A., Pacific Guardian Life Insurance, JANM, Miyako Hotel Los Angeles, Torrance Marriott Hotel, Outback Steakhouse, Doubletree Hotel Torrance/South Bay; Torrance Cultural Arts Foundation, Miyako Hybrid Hotel Torrance, Gonpachi Restaurant, Maruhide Marine Products, Yaegaki Corporation of USA, Hometech, Autobacks, JTB, Arjay Telecom, and ANA Trading Corporation.
Good Morning Torrance Dr. Mildred Garcia, President of California State University Dominguez Hills, was the keynote speaker at a recent breakfast hosted by the Chamber’s Foundation (Dr. Garcia is third from the left).
City of Torrance/TACC Career Fair On Thursday, November 4th, close to 700 career seekers attended the first Torrance/South Bay Career Fair at the Torrance Cultural Arts Center hosted by the City of Torrance, Torrance Area Chamber of Commerce, and the Pacific Gateway Workforce Investment Network and other partners. At the Career Fair, the steady stream of career seekers took advantage of the opportunity to meet with over 50 participating businesses, mostly Torrance-based companies with open positions.
Participating businesses included Hi-Shear Technology, Torrance Marriott Hotel, Doubletree Hotel, Phenomenex, Pelican Products, Torrance Transit, Gerber Ambulance, and Canon Business Solutions among others. Workshops were given on topics such as Resume Writing, Interviewing, Introduction to Linked-In and Social Media tools, and Online Resources. Participants also met with organizations offering professional development resources.
Welcoming guests to the Caree Fair are (far left) Kathy Parsons and Bryan Rogers from the Pacific Gateway Workforce Investment Network; Gesuina Paras, City of Torrance; Councilman Cliff Numark; Fran Fulton, City of Torrance; Mark Waronek, Chairman of the Board Torrance Area Chamber of Commerce and Rebekah Kim, Congresswoman Jane Harman’s office. TO R R A N C E M A G A Z I N E
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UPCOMING
EVENTS
Torrance Area Chamber of Commerce 2011 CALENDAR OF UPCOMING EVENTS JANUARY
FEBRUARY
On Tuesday, January 11th, ‘Good Morning Torrance’ breakfast with key note speaker and
Thursday, February 17th ~ BLACK HISTORY CELEBRATION at the Torrance Marriott
basketball Hall of Famer, Jerry West, Executive Director of Northern Trust Open, and, former player for the L.A. Lakers. Registration is at 7:30am. The breakfast and program will begin at 8:00am. The location will be at the Doubletree Hotel, 21333 Hawthorne Blvd., Torrance, CA 90503. The cost for members is $20/person and for non-members $35/person. Reservations will be taken by telephone (310) 540-5858. Mr. West is considered one of the best basketball players of all time and is a Laker legend, having been named to 14 All-Star teams and having won an NBA championship in 1972. He played for the team from 1960 to 1974. He helped build the Showtime Lakers of the 1980s as the team’s general manager and also oversaw the team during the 2000-2002 run of three NBA titles with Kobe Bryant and Shaquille O’Neal, whom he traded for and signed, respectively.
Vendor Walkway: 10:30am Lunch and Program: 12:00 noon
~ 2nd City of Torrance/Torrance Area Chamber of Commerce Career Fair (date to be announced)
MARCH Thursday, March 24th ~ Business and Green Torrance Expo at the Torrance Marriott
For the Northern Trust Open, Los Angeles’ premier professional golf event, Mr. West is working to raise the profile and charitable impact of one of the most storied events on the PGA Tour schedule. He is helping to build out the tournament’s “L.A. Legends Club”, a group of Los Angeles-area leaders who will serve as ambassadors, helping to educate the community about the Northern Trust Open and all that it has done, and will do, for Los Angeles. Through public appearances and speaking engagements, his ultimate goal is to raise the profile of the Northern Trust Open in order to greater impact its charitable beneficiary, the Los Angeles Junior Chamber of Commerce (LAJCC) Charity Foundation. The 2010 Northern Trust Open was a huge success and generated $1.48 million for local Los Angeles charities.
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For more information visit us on the web www.torrancechamber.com
JERRY WEST Director of Northern Trust Open
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3400 Torrance Blvd., Suite 100 Torrance, CA 90503 (310) 540-5858
TACC FOUNDAT ION HIGHLIGHTS
Mayor Frank Scotto presented certifcates of recognition to all businesses who participate in the Adopt-A-School program at the December 7th City Council meeting.
Pelican Products adopted Anza Elementary School
Strategic Technology Sources represented by Judy Gibson (center) adopted Shery High School
For more information about the TACC Foundationâ&#x20AC;&#x2122;s Adopt-A-School program, please contact TACC at (310) 540-5858. Doubletree Hotel adopted Seaside Elementary School TO R R A N C E M A G A Z I N E
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NEWS
BRIEFS
Madrona Middle School Partnered with Ball Corporation’s Aluminum Can Mfg. Plant for their 2010 Can Drive culminating on November 15th, America Recycles Day The sixth, seventh, and eight grade students at Madrona brought in 1,155 pounds of aluminum cans to recycle. Ball Corporation not only collected, weighed, bailed, and cashed in the cans for the students, but they pledged to match anything the students brought in. On December 16, 2010, Ball Corporation presented a check to Madrona Middle School in the amount of $4,273.50 for their efforts. Madrona & Ball’s next commitment is to recycle cans together from now ’til Earth Day April 2011. Competing with schools across the nation in the Great American Can RoundUp School Challenge. (Above LtR): Ron Richardson, PrincipalMadrona Middle School, Mary Beth Wulpern-6th grade teacher, Jason Kurtenbach-Assistant Principal, Mark Story-Plant Manager, Rachel TobinHuman Resources Manager (Shown Left): Ms. Mary Beth Wulpern’s 6th grade class at Madrona Middle School, Mary Beth Wulpern, Rachel Tobin, Ron Richardson, Mark Story
www.cancentral.com/roundup
PTN RAISES MONEY FOR KIDS
Pediatric Therapy Network is a good friend to the Chamber and the community. On October 17th, 700 community members attended Tammie Kanda of Toyota with Chef the Halloween Bowl Shafer of the Depot which raises much needed funds to support therapy and programs for children with special needs, ranging from Autism to Cerebral Palsy and other developmental delays. Sponsors included Toyota Motor Sales, Providence Little Company of Mary Medical Center, Los Angeles Lakers, Chevron, and Wells Fargo.
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Michael Rouse and Mark Waronek (center) join Tracy Underwood (far lower left) and Tammie Kanda (far upper left) join in welcoming students from the North High School Japanese Club. North High School is the Adopt-A-School partner of Toyota Motor Sales USA.
NEWS
BRIEFS
Providence Little Company of Mary Sellabration Gala Honors Sisters' Legacy with Record Proceeds Providence Little Company of Mary Foundation's Sellabration Gala presented by American Honda Motor Co., Inc. generated a record $690,000 for Providence LCM charitable care and community outreach programs on November 6, 2010. More than 500 guests joined in celebrating the 50th anniversary of the Little Company of Mary Sisters' healing presence in Southern California. An astounding $2.5 million in fundraising commitments, pledges and expectancies was announced during the elegant evening at the downtown Los Angeles Millennium Biltmore Hotel Crystal Ballroom. Foundation trustees Paula Del Vicario and Shelley Joyce served as co-chairs for the successful event. In addition to American Honda Motor Co., Inc. as presenting sponsor, the Centofante Family was a diamond sponsor. Platinum sponsors included Advanced Imaging of the South Bay, Inc.; Affiliated Pathologists Medical Group; DASCO; Emergency Specialist Physicians Medical Associates, Inc.;
The Jacqueline Glass Family; Jim and Joanne Hunter; The Jankovich Company; Chuck and Betsy Miller; Ralphs; The Scharffenberger Family and Toyota Motor Sales, U.S.A., Inc. Sellabration Gala proceeds benefit Providence Little Company of Mary charitable care and community outreach programs, including the Collaborative for Alternatives to Violence & Abuse, Creating Opportunities for Physical Activity, Edmond R. and Virginia G. Doak Center for Palliative Care, Partners for Healthy Kids mobile pediatric van, Vasek Polak Health Clinic in Hawthorne and the Women and Children's Clinic in Wilmington. These programs support the mission of the Sisters to serve the poor and vulnerable through compassionate service. For information about partnering with Providence Little Company of Mary Foundation, please contact Steven Wallace, vice president of development at 310-303-5340 or visit www.plcmfoundation.org.
HELP N EEDED: Writing H istory Names on the Veterans Memorial Wall at Torrance Blvd. and Maple Ave., honor our 145 Torrance military service personnel who died in military engagements beginning with World War I. In many instances, there is scant record of those too-short lived lives. The Torrance Historical Society Board has embarked upon a project to put a Face on each of these Names, and it aspires to research and place in the Museum archives the story of each of these heroes. The task is great; the help of volunteer researchers can make this happen. We need additional hands and eyes to make this a reality by the 1912 City Centennial. The project becomes a rewarding, often poignant, small-world experience. Help us gather and preserve their stories â&#x20AC;&#x201C; contact the Museum: (310) 328-5392 or Museum@TorranceHistoricalSociety.org
Sellabration Gala
1. Sr. Terrence Landini, L.C.M.; Steve Morikawa of Presenting Sponsor American Honda Motor Co., Inc., and Mary Morikawa 2. Sellabration Gala Co-Chairs and Foundation Trustees Shelley Joyce and Paula Del Vicario 3. Back row from left: Sr. Renee Cunningham, L.C.M.; Sr. Kathleen McIntyre, L.C.M.; Sr. Sharon Ann Walsh, L.C.M., and Sr. Jean Stickney, L.C.M.Front row from left: Sr. Carol Pacini, L.C.M.; Sr. Terrence Landini, L.C.M.; Sr. Gloria Harper, L.C.M., and Sr. Adrian Davis, L.C.M.
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NEWS
BRIEFS
20th Annual Sunday by the Sea Raises Over $200,000 for Providence TrinityCare Hospice Foundation Friends old and new recently celein-home healthcare delivery for both brated 20 years of Sunday by the Sea adults and children. We’re incredibly in Palos Verdes Estates at the elegant fortunate to have a staff with expertseaside estate of Carolyn and Julian ise that is recognized across the Elliott. The annual wine and food nation and we’re grateful to the many gala raised over $200,000 to support people who continue to support this the programs and services of important work.” Jacky Glass, event Providence TrinityCare Hospice and founder and current Community its pediatric palliative care and Ambassador for Providence hospice program, TrinityKids Care. TrinityCare Hospice added, “Our Sharon, Barbara, Chris, Terry and Tiffany Over 60 premiere restaurants and vision, created 20 years ago is truly wineries from around Southern California tempted guests becoming a reality.” with delicious morsels and fabulous libations. Over 800 Providence TrinityCare Hospice is one of the oldest guests sampled fabulous food and wine, bid on silent and live and largest not for profit hospices in Southern California, auction items and had the opportunity to win a week long providing comfort and care to adults and children with lifeHawaiian get-a-away. limiting illnesses. Proceeds from this event directly benefit At the event Barbara Roberts, Executive Director, the programs of Providence TrinityCare Hospice such as: Providence TrinityCare Hospice Foundation gave guests a Patient Care Assistance, TrinityKids Care (the only dedicated glimpse into the organization’s future. “We were delighted to pediatric program for infants and children in the region) use this occasion to share the wonderful news with our supNecessities of Life, In-Patient Hospice Suites, and The porters that we recently received the largest gift in our organiGathering Place (a community bereavement center). zation’s history, $2.5 million, from the trust of the late M. For more information, please call: 310.257.3535. Donations Douglas. We’ll use his gift to create a center of excellence in may also be made online at www.trinitycarehospice.org palliative care, which is taking a growing role in the arena of
19th Annual Golf Tournament Monday, May 2, 2011 Shotgun Start 1 pm Helping to give worthy children the life-changing experience of summer resident camp in the beautiful San Bernardino Mountains, the TorranceSouth Bay YMCA Annual Golf Tournament is held every spring at Los Verdes Golf Club in Rancho Palos Verdes. Come out and enjoy a round of golf at this remarkable course with all proceeds benefitting Y campers.
Laker forward and Pediatric Therapy Network’s spokesperson, Luke Walton, celebrates the holidays with PTN’s board members and special guests at a party hosted by Lucille’s Smokehouse BBQ in Torrance. This is the eighth year that Lucille’s has sponsored this party and over 40 guests enjoyed their famous appetizers including the spinach and cheese dip and BBQ sauteed shrimp. Luke noted that the year started with PTN being highlighted on the American Honda’s Rose float, the awarding of ARRA funding to develop a new Early Head Start program serving families living in poverty in the South Bay, and the completion of a new pediatric physical therapy rehabilitative clinic. In return, we all wished Luke and his teammates a three-peat championship next year!
Do it FORE THE KIDS! Please reserve your spots with a sponsorship by contacting JC Bass at jcbass@ymcala.org or (213) 639-7630 today!
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TACC and PTN Community Advisory Board members celebrate PTN’s success with Laker Luke Walton
NEWS
BRIEFS
Honda Volunteers Help at Milestone Coastal Cleanup Day More than 14,000 volunteers came out for the 26th Annual Coastal Cleanup Day (CCD) in Los Angeles County, removing a record 150 tons of trash from regional watersheds. Among them were more than 70 members of the Honda Community Action Team (HCAT) who, along with more than 500 other volunteers from the City of Torrance, cleared debris from Torrance Beach. More than 120 lbs of trash and recyclables were collected from this site. Among the Honda volunteers was associate Dale Ogami of Honda R&D, an avid diver, participated in the underwater cleanup at the Santa Monica Pier. Honda Volunteers (above) and Donna Duperron, TACC President and CEO (left), along with Mark Waronek, TACC Chairman of the Board, and Heidi Cunningham, Board Member assisted with the cleanup.
Coastal Cleanup Day organizers realized a major milestone this year. Among all the state-wide volunteers was the Coastal Cleanup Day program's 1 millionth volunteer since the programs start in 1985. Heal the Bay's CCD campaigns have captured a cumulative 1.57 million pounds of trash since 1990. Cigarette butts and Styrofoam fragments remain the most frequently found items at cleanups. The most unusual items found this year was a goatskin hide and mummified cat (Tujunga Wash), and submerged off the Redondo Pier was a gas-burning stove. Heal the Bay organizes Coastal Cleanup Day in Los Angeles County in partnership with the California Coastal Commission and the Los Angeles County Department of Public Works. The day has been recognized by the Guinness
Book of World Records as the world's biggest 24-hour volunteer event. According to the Coastal Commission, past Coastal Cleanup Day data tell us that most (between 60-80 percent) of the debris on our beaches and shorelines comes from inland sources, traveling through storm drains or creeks out to the beaches and ocean. Rain - or even something as simple as hosing down a sidewalk can wash cigarette butts, bits of Styrofoam pesticides, and oil into the storm drains and out to the ocean.
“American Honda is proud to partner with the City of Torrance, California Coastal Commission, and Heal the Bay to support this worthwhile event,” said Sonya Vicerra of Corporate Community Relations. “This is a great way for our community to come together, learn how to take care of our fragile marine environment, clean the beach, and show support. This is Honda's tenth year supporting this event and our volunteers really love it.”
This is a great way for our community to come together, learn how to take care of our fragile marine environment, clean the beach, and show support. TO R R A N C E M A G A Z I N E
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CHAMBER
BENEFITS
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2011 California and Federal Employment Poster...................$_____ All 16 required notices on one non-laminated poster @ $26.40 Business Name __________________________________________ *Non-laminated poster w/Poster Protect @ $40.70 _____ English _____ Spanish Contact Person ___________________________________________ Address_________________________________________________ _______________________________________________________ Telephone _______________________________________________
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_____2011 HR Handbook for California Employers @ $44.00 ..................................................................$______
To purchase compliance products:
_____2011 California Labor Law Digest @ $176.00 .............$______
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_____2011 Employee Handbook Software @ $110.00 .........$______ _____ English _____ Spanish
2. Payment is required in advance. We accept cash, checks, American Express, Discover, MasterCard, & Visa: Card Number: _________________________________ Expiration Date _______________ 3. Order can be mailed, delivered in person, or emailed to: Torrance Area Chamber of Commerce / Attn. Koko 3400 Torrance Blvd. Suite 100 Torrance, CA 90503 koko@torrancechamber.com
_____Take Charge: Protecting Customers’ Credit Card Data @ $27.50 ..................................................................$______ _____Exporting Guide for California Businesses @ $44.00 ..................................................................$______ Please note: 1. No refunds will be given. 2. Your order must be picked up at the Chamber, it will not be mailed to you. 3. For information, please call 310-540-5858.
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*What is “Poster Protect” Service: We will automatically replace your poster if any mandatory changes occur during the calendar year. Poster Protect must be purchased when posters are purchased.
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You voted us South Bay’s Best...
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Hereâ&#x20AC;&#x2122;s our January 2011 issue. For comments and submittals, contact submittals@Torrance-Magazine.com or call 310.373.2880 For advertising opportunities, contact AdSales@Torrance-Magazine.com or call 310.317.0841 For TACC information and Calendars Visit www.TorranceChamber.com or call 310.540.5858
Our April 2011 theme is:
Green Efforts and Business!