PAYMENT REFUNDS
EMPLOYER OR THIRD PARTY SPONSOR
To receive a refund of tuition or related charges, students must first drop a course or all courses by notifying the Welcome and Advising Center in person or by written notice. Class drop requests cannot be processed by phone. Be sure to include your student ID number and the classes you wish to drop. A refund after the deadline may be approved for extenuating circumstances such as a death in the family, accident or illness. Submit a billing appeal form to the Cashier’s office including documentation to support your request.
You may authorize a third-party (an employer, government agency, etc.) to make payments on your behalf online at www.sfcc.edu/cashiers and follow the instructions at the bottom of the webpage. A purchase order or letter of intent from the employer should be submitted to the Accounts Receivable Office and received before tuition payment deadlines. Students may purchase books if indicated on the purchase order or letter of intent. Books will be available two weeks before classes begin through the third week of classes. Mail to SFCC Accounts Receivable Office, 6401 Richards Ave., Santa Fe, NM 87508-4887. For information call 505428-1582.
Refunds for courses paid online will be credited to the same credit/debit card used to make the payment. For all forms of payment (credit/debit card, cash or check) done in person or on the phone, a refund check will be mailed to the address on record. New online services offer an e-refund. Get it deposited automatically into your bank account by creating an e-refund profile on JACK. Eligible refunds for amounts paid by a third party will be refunded to that party. Allow three to four weeks for processing. If you are receiving financial aid and drop a class after it has started, you will be required to repay federal funds. Check with the Financial Aid Office. Note: If you registered for both summer and fall and have credits in the summer term, those credits will be applied to any outstanding charges for the fall term. Students are refunded tuition and charges according to the following schedule, based upon the date that the student’s notice is received in the Welcome and Advising Center.
Length of Course
When SFCC receives the student’s withdrawal form
For full-‐semester Through the third Friday of the semester courses (16 weeks) After the third Friday of the semester For courses Through the third week of classes 10 to 15 weeks After the third week of classes For courses Through the second week of classes six to nine weeks After the second week of classes For courses Through the second day of class one to five weeks After the second day of c lass For courses less If classes have begun than one week Note: Class weeks begin on Saturdays and end on Fridays.
Percent of refund received 100 No refund 100 No refund 100 No refund 100 No refund No refund
RETURNED CHECK OR RETURNED ELECTRONIC PAYMENTS Any checks or electronic payments that are returned will result in a $20 fee that will be assessed to your account. After two returned items, you will no longer be able to make check or electronic payments. For information about your account, call 505-428-1211.
AVOID DELINQUENT ACCOUNTS A delinquent account will cause denial of privileges and services offered by the college and its affiliates, including but not limited to the New Mexico Educational Assistance Foundation. They also will be subject in the future to the withholding of: • Registration • Readmission • Transcripts • Deferred payment plan participation • Child care services • Disability services (tutoring, ADA assistance, etc.) • Locker rentals and • Other services offered by the college All account balances, including graduation fees, must be paid in full before students are allowed to graduate.
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