The Haven Family Care Homes

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The Haven Family Care homes were designed to provide an amazing real estate investment by converting single property homes into senior care facilities. Business Type: Senior Care Franchise Year Founded: 2009 Franchise Fee: $15,000 Initial Investment: $75,000 to $375,000 Liquid Capital: $75,000 Support and Training: Yes Home Based: Yes Financing Available: 3rd Party Number of Operating Units: 6

The Haven Family Care Homes The Haven’s vision is to provide people, families and loved ones, with the option to live in comfort, with the best possible care and in an environment that allows for intimate, personalized care in a professionally managed senior facility. Located in upscale, safe neighborhoods, our homes provide an exclusive elder care community with a personal feel in an intimate homelike setting. Every resident is like our own family member and is treated with care, dignity, and compassion. -24-hour personalized care & supervision -Medication administration & management -Visiting hair dresser -Private and semiprivate rooms -Social, leisure, recreational, & educational activities -Fire sprinkler and alarm system -Alarm system on exit doors -Cable TV in all residents rooms -Telephone available for resident’s use


-Housekeeping services for all residents -We serve three nutritious meals per day & two snacks

The Haven Family Care Homes, LLC is dedicated to being the premier provider of Personalized Senior Care Homes in the Senior Care industry. The global launch of The Haven is the culmination of nearly a decade of proven success within the senior care industry and represents a proven business model backed by a leadership team that has an established track record of replicating the business model in different markets. The Haven achieves significant business results in comparison to the rest of the senior care industry. Seniors and families who are tasked with caring for an aging family member are faced with the decision of where to place their loved one. Today, the majority has chosen In-Home Senior care as the primary option, due to the significant negative perception for larger nursing facilities. With The Haven, there is another option for families and seniors – by offering a smaller, intimate setting for clients, the family and the client are assured that there is significant attention on their well-being, care, and overall emotional status. The Haven offers the client a converted residential home, which holds between 4-10 residents. With two staff


members on site, the level of attention, care, and time spent with each client is significant. Additionally, the family does not need to worry about the upkeep of a home or having caregivers come and go from their property. The Haven offers security, attentiveness, relationship-driven client care, and most of all, a commitment to the well being of the senior. Now, through the franchise offering, The Haven Family Care Homes provides new opportunities in the senior care industry with business partners selected to franchise with us.


The management and founders of The Haven bring a background in the nursing field in addition to having developed businesses outside of the industry. These skill sets and operating experience bring value to the organization and the franchise system. It is this centralized focus on care in a unique and client-centric business model for the client that differentiates The Haven from other Senior Home care agencies. Founders Esther and Douglas Cromwell opened their first family care home in 2005 and expanded to three by 2007. Douglas is a Registered Nurse and graduated from North Carolina Central University in 2008 with a BSN. He also has a certificate in Culinary Arts from Indiana University of Pennsylvania Academy of Culinary Arts in 1995. Esther has her Masters of Social Work as well as Bachelors degrees in Business Administration and Accounting. Mr. Terry Hubbard owned five businesses starting in 1984 including a full service automotive service business. He created another automotive service company in 1994, and built processes and procedures to sell the business in 2012. This was the largest distributor of a proprietary software package for independent automotive service. Through joint partnership with Esther and Douglas Cromwell, The Haven at Weaver Crossing, LLC was established in April 2013 and opened for residents in June 2013. Reasons to choose The Haven franchise include: -Reasonable Cost -Extremely proficient level of client service -Service Focused Organization -Everything Revolves Around Caring for the Client -Operating System Which Allows for Better Management -Aggressive and Consistent Networking -Substantial Staff and Team -Business Development Model proven with four operating homes


Site Location and Assistance The Haven management team will assist franchisees with site selection. Five full days of on the job training will also be provided for the franchisee and one other member. Training at the New Facility There will be two visits to each franchisee’s location. One occurs during the implementation process. Site approval is required after the initial deposit is made and during interviews with Contractors to begin the conversion process of a Haven location. The second visit from the management team will take place during the on-site training period. On-site training typically takes place when the franchisee commences operations of their The Haven franchise model. An experienced trainer from The Haven Family Care Homes, LLC will provide on-site training for a period of three days to assist the franchisee in the commencement of operations. Ongoing Support The Franchisor will provide ongoing training and support in many areas critical to the success of the franchisee’s business, including franchise operations and client service techniques, recruiting, scheduling guidelines, and administrative procedures.

For further information, contact Franchise Consultant Taylor Speer-Sims at 615.603.6374 or email at taylorspeersims@yahoo.com.



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