gamingtechnology
Player Comforts
Casinos must play to all five senses when crafting the ideal gaming experience. For our spring issue, CGB turned its spotlight on some of the newest and most innovative products contributing to player comfort...
Accro Furniture Industries A high priority for every casino is to provide an exceptional experience for their guests. Comfortable seating makes patrons want to stay and play, increa sin g t heir t ime on the casino f loor and encouraging repeat visits. L ow er denom i n at ion slot machines can result in longer playing time, emphasizing the need for patron comfor t considerations in chair specifications. Gaming chairs should ensure comfort for the guest, provide functional design for the facility, and feature reliable quality for long-term performance. Features such as correct seat height and back pitch are critical elements of player friendly seating. Accro Furniture I ndust r ies ha s been m a nu f a c t u r i n g met a l furniture in Canada for public areas since 1946 and specifically for the demanding, 24/7 gaming and slot seating environment for the past two decades. Its chairs have been proven through continuous use on busy gaming floors throughout Canada. 22 | Spring 2013
Its chairs are deliberately designed to ensure a safe and comfortable gaming experience, incorporating such features as contour molded seat cushions and backrest lumbar support. Accro’s Comfort-Flex back contributes to a luxurious experience for patrons of all sizes and Easy-Slide floor glides allow the chairs to be moved with minimal effort. A variety of options allow casino operators to customize Accro's chairs to suit their particular requirements. Strategically located convenience handles are offered for easy re-positioning of the chairs and facility logos or marketing messages can be embroidered on chair backs. Gaming enterprises rely on the seating supplied for their busy environments to perform well at all times, and chairs manufactured by Accro feature dependable durability that inspires confidence with both the owners and their patrons. For more information, visit www.furniturewest.ca. DVHA Hospitality Furniture Hospitality seating is a key component of the overall casino experience. In casino restaurants and bars, current trends call for more comfortable dining chairs that also serve as lounge seating, allowing for greater flexibility in a seating plan and its intended functions. DVHA.ca specializes in manufacturing custom furniture in wood and metal for bars and restaurants in casinos across Canada. Durability, performance, and longevity are paramount for the casino operator due to the high stress the furniture is subjected to through day-to-day casino operations. In addition, the visual appeal and comfort of the furniture is important to the satisfaction of the customer. DVHA’s Gilda is a perfect example of a product that meets the demand for a balance between aesthetics, comfort, functionality, and longevity. Gilda is featured in Niagara Fallsview Casino Resort’s 365 Lounge. This product is 100% Canadian made at the DVHA factory in Ontario. DVHA manufactures custom products in order to meet the specific