The Official Partner of the Cleaning Show
S EPTEM BER 2021
PLUS: • Industry news • People • Contracts • Products
Pressure Washers, Graffiti Removal & Street Cleaning Pressure washers have come a long way from traditional cold water pressure jets, with increased pressure and hot water capabilities now available for the highest quality cleans. These and other products are ideally suited to treating unwanted graffiti and other street cleaning tasks.
The APPG: having a voice and a champion
The Cleaning Show 2021
Jim Melvin, senior warden elect of the WCEC, shares insights on the WCEC’s involvement in the All Party Parliamentary Group (APPG) for the cleaning industry, and his aspirations for the future.
Showcasing the latest advances in cleaning practices and technologies – and to celebrate the critical role the sector continues to play in managing COVID-19 - The Cleaning Show returns to ExCeL, London from 2-4 November 2021.
>>> page 16
>>> page 24
>>> page 18
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BCC Seminars Networking Events
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EDITOR’S LETTER C&M
Lessons learned during the pandemic: the Cleaning Show Conference
Showcasing the latest advances in cleaning practices and technologies – and to celebrate the critical role the sector continues to play in managing COVID-19 - the Cleaning Show returns to ExCeL, London from 2-4 November 2021.
staff continues into the new normal. In this presentation, Jamie will explore how the cleaning industry as a multi-faceted sector can work in cohesion to promote the importance of the essential services that it provides to keep people safe.
In addition to exhibits from the industry’s leading brands, as well as other on-floor attractions, the Cleaning Show conference makes an eagerly awaited return. It will provide a platform for attendees to learn and discuss the latest developments, and the critical next steps for an industry on the frontline of public health and safety.
Elsewhere, Sebastian Bachelier, programme manager and project lead for recognised service providers at The Living Wage Foundation, and Charlie Mowat, founder and CEO of The Clean Space, will come together to discuss how cleaning has shifted from an invisible workforce to one of key workers, and why the Real Living Wage matters now more than ever. With a record number of organisations publicly signing up to the Living Wage Foundation and with a growth in demand for frontline workers in cleaning, catering and security, they will provide food for thought on why now is the perfect time to champion the Real Living Wage in employee contracts.
Enhancements in cleaning practices have not been limited to personnel and public perception during the pandemic - technological and process developments have also moved ahead at pace. The Cleaning Show 2021 Conference programme will provide a forum to present and discuss all these developments, and consider the critical next steps for an industry that has placed itself on the frontline of public health and safety delivery. In addition to the carefully curated programme, the Cleaning & Support Services Association (CSSA) will be hosting afternoon presentations and panel discussions within the conference theatre looking at topics including sustainability, smart building technologies and COVID-secure workplaces. Industry experts will come together to discuss a range of varied topics including how autonomous cleaning can support and enhance current cleaning practices, the importance of training and the role of apprenticeships, sustainability and more. Highlights include Jamie Wright, managing director of Incentive QAS Ltd, who will delve into the critical role of the cleaning industry post-pandemic. He’ll address the importance of focusing on public safety as we emerge from the COVID-19 pandemic, and why an emphasis on the importance of frontline
Demonstrating the growing importance of the cleaning and hygiene sectors to public safety, a dedicated session exploring the critical role of the new All-Party Parliamentary Group (AAPG) will also take place. Further details of the Cleaning Show Conference, and the Cleaning Show itself, can be found on Page 26 of this issue – and at www.cleaningshow.co.uk, where free registration is also available. I wish you a clean, tidy and healthy month ahead.
Neil Nixon, Editor Cleaning & Maintenance Magazine
@cleaningmag
WWW.CLEANINGMAG.COM
Cleaning&Maintenance
SEPTEMBER 2021 3
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CONTENTS C&M
24 Special Report: The Cleaning Show 2021. Showcasing the latest advances in cleaning practices and technologies – and to celebrate the critical role the sector continues to play in managing COVID-19 - The Cleaning Show returns to ExCeL, London from 2-4 November 2021.
SEPTEMBER 2021
06 11 12 16 27
Industry News. In the news this month… WCEC gains Privy Council approval to grant Chartered Practitioner status, NHS awarded George Cross, Green cleaning company celebrates double award win. People. Personnel news and new appointments from across the cleaning and FM sectors. Contracts. We take a look at all the latest contracts awarded across the industry. Special Report: The APPG - having a voice and a champion. Jim Melvin, senior warden elect of the WCEC, shares insights on the WCEC’s involvement in the All Party Parliamentary Group (APPG) for the cleaning industry, and his aspirations for the future. Special Report: Collaboration in ‘culture of hygiene’ research. Pure Offices is partnering with anti-bacterial wipes manufacturer, Uniwipe, on an exclusive research project to examine the ‘culture of hygiene’ in offices in the post-pandemic era.
28
Special Report: The responsibility of freedom. Dave Wheadon, CEO of the NCCA, shares his thoughts on maintaining professionalism and delivering exemplary customer service now that there are significant relaxations in COVID rules.
30
New Products. An overview of some of the new products available on the market this month.
03 Editor’s Comment
13 BICSc Comment
A look at the cleaning sector this month.
The new normal: It’s life Jim but not as we know it. Stan Atkins, reports.
WWW.CLEANINGMAG.COM
18
Feature: Pressure Washers, Graffiti Removal & Street Cleaning. Pressure washers have come a long way from traditional cold water pressure jets, with increased pressure and hot water capabilities now available for the highest quality cleans. These and other products are ideally suited to treating unwanted graffiti and other street cleaning tasks.
14 BCC Comment Act now to make the world fit for future generations. Allison OgdenNewton OBE, CEO, Keep Britain Tidy, reports.
15 A job worth doing – a contractor’s blog. Lee Andrews reports.
SEPTEMBER 2021 5
C&M INDUSTRY NEWS
WCEC gains Privy Council approval to grant Chartered Practitioner status
NHS awarded George Cross
THE Worshipful Company of Environmental
THE National Health Service has been awarded
Cleaners (WCEC) has announced that it
the George Cross by the Queen for its services
has received its long-awaited Chartered
and response to the pandemic. It is the third
Practitioner’s status, and permission to
time a group has been given the medal, which
establish a register of chartered members
is the highest award bestowed for non-
- open to the entire sector. It has received
operational gallantry or gallantry not in the
a Grant of Royal Approval allowing it to
presence of an enemy.
confer the award of ‘Chartered Practitioner in Environmental Cleaning’ to members and establish a register thereof. The WCEC education committee has worked tirelessly for a prolonged period to achieve this new chartered status. John Shonfeld, Master of the WCEC, said: “Our sector’s invaluable contribution during the COVID-19 pandemic
to all of us to keep our industry standards high
is widely recognised, and it is so richly
and that means formally acknowledging the
deserved. We, therefore, continue to build
professionals who contribute throughout our
upon our recognition for the specific benefit
broad sector.”
of individuals who make up the whole. It’s up
WWW.WC-EC.COM
Green cleaning company celebrates double award win GREEN cleaning company Bio-D is celebrating
want our team to feel valued and motivated.
after claiming award wins in two different parts
This recognition means a lot as it is based
award recognises all NHS staff past and present,
of the business. In addition to being awarded
on direct employee feedback, including the
across all disciplines and all four nations.
the title of ‘manufacturer of the year’ (under £25
extent to which employees trust team leaders,
Collectively, over more than seven decades,
million) at this year’s Insider Made in Yorkshire
the respect with which people are treated,
you have supported the people of our country
Awards, Bio-D has also been announced as one
the fairness of workplace decisions, and how
with courage, compassion and dedication,
of the UK’s ‘best small workplaces for women’
much camaraderie there is among the team.
demonstrating the highest standards of public
in this year’s Best Workplaces list, published by
The Made in Yorkshire Award win was well
service. You have our enduring thanks and
Great Place to Work UK.
deserved by the Bio-D team, especially after
heartfelt appreciation.”
Lloyd Atkin, managing director at Bio-D,
the past year when production pressures
The Queen, in a hand written note, said: “This
Northwick Park and Ealing hospitals, which
said: “We are absolutely delighted to have
increased in line with demand. I am extremely
were among the worst hit in London, extended
been recognised both for our manufacturing
proud of the team for going above and beyond
their gratitude to all its support staff including
excellence, and for creating a great workplace
in their roles, which I believe is reflected
people like rapid response cleaner Shilpa
for women. At Bio-D, we don’t just want to do
perfectly with the award win.”
Kotian and Purna Ghale.
good through our business activity, we also
WWW.BIOD.CO.UK
WWW.LNWH.NHS.UK
GBAC STAR ‘registered technology’ and ‘registered programmes’ launched IN an effort to help facilities around the world make it easier to vet the
“With so many options on the market today, it can be overwhelming for
appropriate cleaning, disinfection and infection prevention essentials, the
decision makers to select the best equipment, chemicals or programmes,”
Global Biorisk Advisory Council (GBAC), a division of ISSA, has launched GBAC
said GBAC executive director, Patricia Olinger. “With GBAC STAR
STAR registered technology and registered programmes. The offering allows
Registered, it’s clear which solutions and programmes have been vetted
manufacturers and other companies to have their cleaning, infectious disease
by experts and meet a higher level of cleanliness and safety. This allows
prevention or similar type technology or programme designated as GBAC
managers to better equip and train professionals so they can more easily
STAR registered. This provides added assurance for facility managers and
and effectively uphold public health.”
service providers who are dedicated to cleaning for health.
WWW.GBAC.ORG/REGISTERED
6 SEPTEMBER 2021
WWW.CLEANINGMAG.COM
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C&M INDUSTRY NEWS
Break the chain of infection: CHSA webinar on 22 September THE coronavirus pandemic has changed
research, development and engineering
routes, or indirectly via surfaces touched by
the view of cleaning and hygiene forever.
director for SC Johnson Professional.
others or infected foods and food surfaces.
Understanding how to break the chain of
Dr. Hines and Professor Bloomfield were
We want to help people break this chain by
infection has never been more important.
amongst the team of experts who developed
spreading the word about the key moments
The Cleaning & Hygiene Suppliers Association’s
the white paper ‘8 moments of targeted
and providing practical information on how
(CHSA) webinar - ‘8 moments of targeted
hygiene’. In the paper they identify the eight key
best to approach them.”
hygiene’ - will help contract cleaners and
moments of high risk for spreading infection in
Date: Wednesday 22 September 2021.
facilities managers break the chain. The
workplaces and public facilities.
Time: 1.00pm.
speakers are Professor Sally Bloomfield,
Lorcan Mekitarian, chair of the CHSA, will
Duration: 90 minutes.
chair of the Scientific Advisory Board of the
introduce the webinar. He said: “Infections,
Location: Zoom.
International Scientific Forum on Home
including COVID-19, are mostly spread by
Further details are available from:
Hygiene (IFH), and Dr. John Hines, global
people interacting directly by touch or airborne
WWW.CHSA.CO.UK
Essity invests €11 million in enhanced recycling facilities TORK manufacturer Essity has stepped up its
“This €11 million initiative brings a new
contribution to a circular society by investing
dimension to recycling and circularity,” said Eric
€11 million in enhanced recycling facilities at
Kleinpeter, commercial director professional
one of its French factories. The move will allow
hygiene France at Essity. “It will allow us to
Essity to increase its beverage carton recycling
substantially increase the amount of recycled
capacity by up to 24,000 tons per year. And
beverage cartons used to manufacture our
thanks to a new process, the plant will now be
professional hygiene products. And by investing
able to recover and recycle up to 98% of the
in technologies that reduce environmental
fibre contained in each drinks carton.
impact, we at Tork are offering solutions that meet our customers’ own sustainable
More than 63% of the beverage cartons in France are processed at Essity’s factory in
also recycles paper fibres from documents,
development goals.”
Hondouville, northern France. The facility
magazines and newspapers.
WWW.TORK.CO.UK
Over 60 companies achieve CIMS certification ISSA has announced that more than 60 companies
of CIMS-certified organisations,” said ISSA
management best practices: quality systems;
have achieved ISSA Cleaning Industry Management
executive director, John Barrett. “It has
service delivery; human resources; health,
Standard (CIMS) certification in 2021. Designed
never been more important for businesses
safety and environmental stewardship;
to help organisations improve the quality and
to showcase their commitment to facility
and management commitment. It requires
efficiency of their business and cleaning operations,
cleanliness, and these firms that have
a cleaning company or in-house cleaning
CIMS outlines the primary characteristics of a
achieved CIMS certification understand that
department to meet 100% of the mandatory
successful cleaning organisation.
to the fullest.”
elements and 60% of the recommended
“We’re excited to welcome both new and renewing companies to our growing list
Designed to assist cleaning organisations
elements, per section.
of all sizes, CIMS applies five core elements of
WWW.ISSA.COM/CIMS
RCP launches Love Recycling Heroes RCP has launched Love Recycling Heroes, a new
status. From these heroes, an independent
development and expansion of Love
initiative that celebrates the heroes of commercial
sustainability panel will select 50 for the
Recycling is something that’s very important
recycling across Europe, part of the continuing
paper (3rd), metal (2nd) and glass (1st)
to what we do. We’ve always embraced
expansion of the Love Recycling programme. The
awards representing the best that European
long-life, durable products as a way to
Heroes initiative allows businesses to nominate
commercial recycling has to offer. Announced
create cost-effective sustainability for our
the individuals within their organisation that
during Recycle Week in September 2021, they
customers and now we can give businesses
create commercial recycling success. Nominations
will comprise 45 paper heroes, three metal
the chance to recognise those within their
can be submitted via www.loverecycling.com.
heroes and two glass heroes.
organisations that are leading the way to a
Everyone that is nominated will receive a digital certificate that confirms their heroic 8 SEPTEMBER 2021
Paul Jakeway, head of marketing - EMEA at RCP, said: “At RCP, the continuing
better planet for us all.” WWW.LOVERECYCLING.COM WWW.CLEANINGMAG.COM
INDUSTRY NEWS
C&M
Ecocleen rebrands as Ecoserv Group ECOCLEEN has changed its name to Ecoserv Group, the rebrand reflecting the company’s decision to evolve its business
the business, representing our
to a multi-service FM provider,
ambition as one of the fastest-
offering customers a wider range of
growing companies within the
services including mechanical and
FM sector.”
electrical, waste management and specialist cleaning. “Ecoserv Group has been a
The rebrand coincides with Ecoserv Group strengthening its commitment to sustainability,
growth company for a number
working closely with customers to
of years, but it has been during
offer new services to support their
the last 15 months that has truly
ecological journey. In addition,
demonstrated its commitment
the business has established a
to expanding the size, scope and
strategic plan to achieve Net Zero
profitability of the business,”
by 2030, taking steps to measure
said Jean-Henri Beukes, CEO at
its carbon footprint and commit to
Ecoserv Group. “We have taken
reduction targets. It is continuously
significant strides throughout the
exploring the benefits of providing
pandemic to double our turnover
low impact services to customers,
by proactively targeting organic
including the use of environmental
growth and acquisitions. The
cleaning products and recycling.
rebrand is a pivotal milestone for
WWW.ECOSERV.GROUP
ABM expands UK healthcare market WHILE COVID-19 grounded
Free London NHS Foundation
planes all over the world, creating
Trust, has not only protected jobs
challenges for airlines, airports
in the short term, but has also
and their suppliers, ABM has
created an opportunity for future
established new opportunities
growth within healthcare.
in the healthcare market. As a
Dave Cauvin, commercial
specialist in staffing solutions
director at ABM Aviation, said: “It
and customer experience, ABM
has been an honour to support
successfully redeployed hundreds
the Royal Free London NHS
of team members from the aviation
Foundation Trust at such a crucial
segment into the NHS to support
time in our history. The success of
COVID-19 related activity.
the partnership has been down to
The move, underpinned by
the transferable skills and talent
outstanding work for the Royal
for service demonstrated by our team members.” Jeremy Sharp, director of
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facilities at the Royal Free London NHS Foundation Trust, said: “ABM has not only been able to provide the agility and technical skills
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needed, but also the necessary empathy and understanding which the environment requires.” WWW.ABM.CO.UK WWW.CLEANINGMAG.COM
SEPTEMBER 2021 9
C&M INDUSTRY NEWS
SWC sets carbon neutral standard SPECIALIST Window Cleaning Ltd (SWC) has
of the greenhouse gas emissions produced from
said: “This is a fantastic achievement, SWC
become a carbon neutral window cleaning
the company’s day to day activities. Over the last
has been committed to continually looking at
company – it believes it is the first national
two years, SWC has been reducing its emissions as
solutions that reduce our impact on the planet
window cleaning company in the UK to achieve
much as possible through a variety of sustainable
and the CarbonNeutral company certification
this. In addition, it has achieved CarbonNeutral
initiatives, such as renewing vehicles within its
is a big step forward. Achieving this certification
company certification in accordance with The
fleet with fully electric models when leases expire,
provides transparent, third-party assurance to
CarbonNeutral Protocol.
eliminating the use of single-use plastic from
our clients, that with SWC their window cleaning
operations, providing new sustainability training
requirements will have lower impact on the
is working with the leading experts on carbon
for all staff, and a commitment to employing local
environment and will assist them in achieving
neutrality and climate finance, Natural Capital
people wherever possible.
their own carbon reduction targets too.”
To achieve CarbonNeutral certification, SWC
Partners. SWC had an independent assessment
Chris Thomas, commercial director at SWC,
WWW.SWCLIMITED.COM
Investing in a training partnership HAVING experienced a period of growth
and employees. The company identified that
and change, Indepth Managed Services has
in order to meet these key objectives it would
partnered with Momentus to deliver its training
require the development and creation of a new
and development vision, in line with its
training ethos to provide first class training
business strategy.
and development to all staff, across the whole
In March this year, as part of its virtual team day,
of the business. Indepth sought an external
Indepth delivered the outline of its roadmap for
partner to work with it over a 12-month period -
the year, with each area of the business focusing
Momentus fitted the brief.
on its own KPIs. The roadmap demonstrated aims
Momentus will be taking Indepth employees
and objectives along with Indepth’s ambitious
on a training and development journey,
sales target for the financial year ahead.
From left: Sandra Fazackerley, co-director of Momentus; James Perryman, founder and codirector of Momentus; and Suzanne Richardson, managing director of Indepth Managed Services.
focussing on improving the induction process,
personal development and career aspirations.
With a firm focus on continual growth,
team and individual development, building
This will all lead to making learning an ongoing
Indepth also wants to improve and maintain
courses and certification around role specific
experience throughout the business.
high levels of support and service to its clients
requirements and supporting everyone’s
WWW.INDEPTH-CLEANING.CO.UK
B&M celebrates 10 years of carbon neutrality B&M Waste Services is marking its 10th
Plus status in 2020 – another first for the sector
anniversary as a carbon neutral organisation,
in the UK and streaks ahead of the government’s
beginning its ‘net zero carbon’ journey in
own net zero carbon by 2050 pledge.
2011. It was 10 years ago, and long before any
Moving forward, B&M is committed to further
Westgrove Group secures £6 million funding
legislation was introduced, that the family-
reducing its own emissions intensity and
WESTGROVE Group has secured funding
owned and managed company anticipated
advocates its successful low carbon business
of £6 million from Independent Growth
and embraced the growing movement in the
model to its clients. Its ‘Simple Swaps Audit’
Finance (IGF) to provide working capital
UK to make businesses more environmentally
initiative continues to help companies it works
and support the growth of the business.
friendly. It embarked on a programme, working
with to not only recycle or reuse their waste but
Westgrove Group has grown steadily since
with Carbon Footprint Ltd, to assess the carbon
to make simple swaps and purchasing changes
its formation in 1998, and provides security,
footprint of its business, starting with measuring
to minimise waste output and reduce their
cleaning, maintenance, customer service,
its existing carbon impact and creating a
carbon footprint.
and operational support across some of
formal ‘carbon management plan’ to move the business towards carbon neutrality. In 2011, B&M Waste Services was awarded a
Amber Greenhalgh, B&M director, said: “We
the UK’s largest regional shopping centres,
see ourselves as innovators in our field and we
mixed-use destinations, corporate offices,
continually strive to find new ways to reduce our
business parks, and airports.
carbon neutrality accreditation for the first time.
carbon footprint, notably in our transport and
It was the first waste management business
electrification operations and improving our
business to hone its offering, grow and
to achieve this accolade and its confidential
processing facilities. We have a keen interest in
strengthen its customer base, and target
waste arm, B&M Secure Shredding followed in
adopting new technology and we possess a strong
more sectors including hospitality. A
its footsteps, achieving carbon neutrality status
desire to continue to educate our clients and to
recruitment drive is also under way to aid
in 2019. Both the waste services and secure
attain supply chain sustainability in the future.”
the business’s growth.
shredding businesses achieved Carbon Neutral
WWW.BANDMWASTE.COM
WWW.WESTGROVE.CO.UK
10 SEPTEMBER 2021
The funding secured will enable the
WWW.CLEANINGMAG.COM
PEOPLE
C&M
MCS announces management appointment MCS Cleaning and Maintenance has appointed
such as window cleaning, high level cleaning,
Tim Pawley as its new industrial manager.
carpet cleaning, and floor cleaning services. Tim
Pawley joined the team in June, bringing with
Blacknell, managing director, said: “It’s really
him over 25 years cleaning experience in the
fantastic to have Tim join us, he brings experience
Industrial and food manufacturing sector,
and industry knowledge that is extremely hard
having previously worked for 15 years at Hands
to find. With experience in both the industrial
Cleaners in Leicestershire.
cleaning and food manufacturing sectors, and a
Pawley will be responsible for growing industrial and commercial cleaning services
shared passion for delivering quality services, he is a perfect addition to the team.”
WWW.MCSCLEAN.CO.UK
Airdri appoints head of business development AIRDRI has
is investing further in its sales and marketing
Airdri Group at a pivotal time as we expand
welcomed Joe
division to achieve exponential growth across
into new markets and solidify our reputation as
Pearce to its
the rest of 2021.
an innovative force in the global hand drying
senior team as
Pearce has been brought on board to lead
industry. Our business is growing at pace, and we
head of business
the company’s sales team, to identify and
know that in order to continue the upward curve
development.
develop new areas of growth and improve
we must continually invest in the right personnel.
The company laid
profitability within existing revenue streams.
We have appointed Joe, who has a wealth of
down ambitious
Prior roles have included national account
leadership and sales development across various
expansion plans
manager at Mattel, sales and training partner at
different sectors in UK and European markets, to
at the beginning of
Dyson and sales director at Annabel Karmel.
push forward our business development strategy
the year, and after a strong first quarter
Steve Whittall, group research and development director, said: “Joe joins the
nationwide and internationally.” WWW.AIRDRI.COM
Problem solved At Prochem, we supply innovative, effective cleaning solutions and equipment for carpets, upholstery and floors to professional users. We also provide comprehensive, industry recognised training for new entrants to the industry and experienced contractors alike. So whatever products, equipment, skills and knowledge you need, get in touch with us and we’ll solve your problem.
020 8974 1515
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sales@prochem.co.uk
www.prochem.co.uk
SEPTEMBER 2021 11
C&M CONTRACTS
Hako equipment drives cleaning standards EARLIER this year, Briggs Equipment
key factor in Power Towers’ decision to invest
completed the delivery of three new Hako
in these in products.
machines to Power Towers’ Leicester hub.
Jonathan Dawson, Power Towers, said:
The new fleet features machines from the
“We’re delighted with the positive impact that
Sweepmaster and Scrubmaster product
the Hako equipment has on our operations. We
ranges in ride-on and pedestrian operated
worked collaboratively with Briggs throughout
configurations. The facility is a brand new
the entire selection process to find a solution
100,000 sq ft space that plays a key role in the
that truly met all our requirements. The
design and manufacturing of Power Towers’
straightforward operation and full support
low-level access solutions.
provided by Briggs, meant we were able to hit
To help maintain a high level of cleanliness
the ground running as soon as the equipment
in working environments and more generally
was delivered and integrate the machines into
throughout the warehouse, Power Towers
our working environment. We’ve been really
worked collaboratively with Briggs Equipment
impressed by the cleaning results delivered by
to identify a suitable and effective industrial
the Hako machines, and their long charge life
cleaning solution. Strong performance
means we’re able to cover large areas without
and ease of use is synonymous with Hako
worrying about downtime or delays.”
products, and this winning combination was a
WWW.BRIGGSEQUIPMENT.CO.UK
Essity signs partnership to help prevent spread of HAIs TORK, Essity’s professional hygiene brand,
The new ECD programme will improve best
Thomas Bergin, marketing director,
has partnered with the Infection Prevention
practices and prevent healthcare associated
healthcare at Essity Professional Hygiene
Society (IPS) and global service provider,
infections throughout the patient’s journey. It
said: “Tork is proud to partner with IPS and
Sodexo to launch an environment, cleaning and
also seeks to educate the infection prevention
co-sponsor Sodexo for this important new
decontamination (ECD) programme to support
control community at a time when it is
educational pillar. The programme will offer the
infection prevention practitioners as they tackle
essential. The programme will involve several
Infection prevention community a platform to
the spread of infections in healthcare settings.
highly respected infection prevention and
collaborate, share and learn advanced skills in
microbiology experts.
environment, cleaning and decontamination -
The programme will include a free to attend
including support for effective surface cleaning
conference on 23 November, which will feature
and hand hygiene. As part of the global hygiene
expert industry speakers and result in a series
and health company Essity, we are passionate
of ongoing workgroups. Throughout the year,
about helping reduce healthcare associated
there will be a series of meetings held to
infection to achieve positive patient outcomes
further develop the programme both in the
through training, continual innovation and
UK and overseas, with the potential to involve
correct product systems to create efficiencies in
international societies to extend the reach of
patient care and patient well-being.”
the initiative.
WWW.TORK.CO.UK
SWC secures London contract GREAT Portland Estates plc has awarded
of classic and state of the art modern buildings.
capable of offering a service that will cater for
Specialist Window Cleaning (SWC) with a 3-year
Some of the notable buildings within the
all of our buildings.”
window cleaning contract for their portfolio of
portfolio are 200 Grays Inn Road, brand new
WWW.SWCLIMITED.COM
over 40 properties across London.
Hanover Square and The Hickman.
The 3-year contract is one of the largest
Rebecca Bradley, head of property services
stand-alone window cleaning contracts in
at Great Portland Estates plc, said: “We were
the country. The dedicated SWC team will be
delighted to award SWC with this prestigious
demonstrating the wide variety of specialist
contract. We have a clear strategic focus on
window cleaning techniques including cradle
London with a varied portfolio of properties.
systems, BMUs, rope access, and traditional
SWC’s investment in their people, innovative
water fed pole systems in order to provide
cleaning methods and health and safety
outstanding window cleaning across the variety
approach, showed us that they are more than
12 SEPTEMBER 2021
WWW.CLEANINGMAG.COM
BICSc C&M
The new normal: It’s life Jim but not as we know it AS we return to what will
I also note that in London I
revelation in this report is that in the winter, staff
become the new normal, I have
could not even order drinks from
should wear extra layers, such as hoodies, so that
noticed several developments
the bar. I had to open the QR code
windows can be kept open.
that indicate social change
from the table and make the order
has developed, even during
on my phone, something that I
cleaning operation being undertaken in full view
lockdown. The element that
accomplished. However, my bank
of building occupants, especially touchpoints, is
separates good cleaning
sent me a one-time passcode to
reinforced by the report. In evidentiary hearings
operatives/cleaning companies
my landline in Cambridge - no
‘we will still treat the surfaces, primarily because
attention to detail there!
it is visually reassuring for our colleagues, which is
from excellent cleaning
As I mentioned a couple of articles ago, the
I have also been reading with interest the report
a huge aspect of this. If a cleaner is being seen to
Recently, I was in a restaurant with my wife, and I
commissioned by Sir Patrick Vallance from the Royal
clean high touchpoints on a regular basis that is
could not attract the waiter’s attention, a bit like the
Academy of Engineering and The Chartered Institute
way more reassuring than us telling people that we
tombstone in a graveyard with an inscription to a
of Building Services Engineers (CIBSE). I remember
have increased our air supply rate to 16 litres per
head waiter, ‘God finally caught his eye’. I have always
using a quote from a book published in 1994 which
second, because that means nothing to the average
used what I believe to be the international language
stated something along the lines of ‘mankind, having
office occupant’.
for ‘fetch my bill’ - waving an imaginary pen in the
failed to control his external environment, will devote
air. I must, however, state that this did not work for a
more energies to controlling the built environment’.
do with cleaning. What we are talking about here is
colleague of mine when we ate in a pub in Essex. This
In the report for Sir Patrick Vallance the Royal
social change and public conception so is this the
operatives/cleaning companies is attention to detail.
I am sometimes asked what my articles have to
international sign language did not bring him a bill
Academy of Engineering suggests that in the summer,
time when the cleaning of the built environment
for lunch, but instead a children’s colouring book and
employees returning to the office should be allowed
should move to daytime cleaning for all the reasons
some crayons. So, in my own case, reflecting on the
to wear shorts and t-shirts so that windows can be
previously stated? This movement started some years
fact that cash is almost a forgotten currency, I moved
opened to improve ventilation, which reminds me
ago but has yet to gain critical mass and I believe
my four fingers up and down as though I was inputting
of an internal email I once saw from an Australian
what is written here makes this a game changer.
my pin number. This immediately caught the attention
company that read ‘we have VIP visitors tomorrow,
of a waitress who said: ‘I like your mini piano!’
dress code - no flip-flops’. The other stunning
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For further information, please visit the BICSc virtual training suite at: WWW.BICS.ORG.UK
SEPTEMBER 2021 13
C&M BCC COLUMN
Act now to make the world fit for future generations Allison Ogden-Newton OBE, chief executive of Keep Britain Tidy, reports. post-consumption waste. This
IT is no exaggeration to say that the world has
year or so. As life returns to
changed beyond all recognition in the past
normal it is imperative that we
18 months. Keep Britain Tidy has been on
not only regain ground - we
should have two significant
hand to chart some of the changes, both good
must do better. If we are to
benefits - encourage
and bad, map the growing challenge to the
tackle the pollution caused
innovation to reduce
environment on our doorstep and campaign
by litter, we need action from
for the improvements that our evidence-based
government now.
must change and that change
the amount of polluting packaging, and create the funding needed to tackle
This is why Keep Britain Tidy
approach leads us to conclude will reverse
littering behaviours at a national
has campaigned for and will continue
climate and community harm.
to be at the forefront of calls for the changes
level for the long term.
out of the fact that millions of people were
that we know will make a difference. A
But any EPR scheme should not just look
confined to their local area is that more of us
comprehensive, ‘all-in’ deposit return scheme
at packaging. The most littered item, by
are valuing and caring about our parks and
(DRS) for plastic, glass and aluminium drinks
number, is the cigarette butt, with millions of
green spaces, recognising them as lockdown
containers of all sizes will, we know, have a
them tossed on the ground every day. This
lifelines. Keep Britain Tidy’s research carried
significant impact on litter as well as massively
is why Keep Britain Tidy will continue to put
out this year shows that more than 90% of
increasing recycling. 75% of litter by volume
pressure on government to ensure that the
people think their parks and green spaces
is made up of drinks cans and bottles, so
tobacco manufacturers pick up their share of
are important to their community and 95%
creating value for these containers will see
the bill for dealing with smoking-related litter
agree that they need to be protected. At the
them disappear off our streets and become
as part of EPR.
same time, we have seen our litter-picking
an essential resource that will be captured
community grow, with the number of people
for recycling. We know this works. Countries
DRS and a comprehensive EPR scheme are
identifying themselves as Litter Heroes more
that have a comprehensive ‘all-in’ DRS see up
the two crucial policy changes that we need
than doubling to almost 5000. Our volunteers
to 95% of cans and bottles recycled - in this
to see if we are to do better when it comes
also clocked up a million miles of litter-picking
country it is currently around 50%.
to creating a cleaner environment. Our
Perhaps the most positive change to come
for this year’s Great British Spring Clean.
We believe that a well-designed ‘all-in’
We also need an extended producer
challenge, as a leading environmental charity,
While this is great news, these things
responsibility (EPR) scheme sooner rather
is to do our part to ensure lessons are learnt,
alone will not solve a problem that costs
than later. Currently those who create the
that we help everyone clean up their act and
the best part of £1 billion a year to clean up
packaging that results in so much waste,
together we act to make the world fit for future
and damages the environment even more
causes environmental devastation and costs
generations.
than it costs communities. We have all seen
local authorities so much to deal with, both
images of litter-strewn parks and beaches
through kerbside collections and street
British Cleaning Council. The views of Council
that have, sadly, been a feature of the past
cleaning, bear none of the cost for cleaning up
members are their own.
Keep Britain Tidy is a member of the
The Professional Independent Registered Trade Association for
Window Cleaning Membership offers numerous quality benefits IOSH Accredited Safety Training Safety Accredited Member (SAM) Procurement Scheme Secure online store at: https://www.windowcleaning.org.uk/ Federation of Window Cleaners Tel: 0161 432 8754 - Email: info@f-w-c.co.uk – Web: www.f-w-c.co.uk
14 SEPTEMBER 2021
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A JOB WORTH DOING - A CONTRACTOR’S BLOG C&M
Sustainability - it’s addictive Lee Andrews, CEO of DOC Cleaning, reports. THERE’S quite a buzz here around the DOC office. It is
17 categories, some of which present a major opportunity
the interests of the
just over two years since we gained The Planet Mark
for cleaning to take the lead.
various stakeholders
certification. Our metrics have been rolling in thick
In particular, I am talking about social value creation,
in business. As a support
and fast and we are understanding more clearly what
one of the metrics by which DOC is now measured as
service, it is incumbent on us, as
else we must do to further strengthen our position as a
part of The Planet Mark’s ongoing certification. Amongst
contractors, to align our thinking and practice with that of
socially responsible, carbon neutral business. To lend
other things, this measures the amount of procurement
our clients. This means understanding their sustainability
weight to our efforts, we have just created our first senior
we arrange through local SMEs and the amount of
objectives at the same time as we develop our own.
sustainability post in the company with the title ‘head of
direct local employment we create. As you may have
Cynics would say this could easily become a tick box
corporate responsibility and sustainability’ - an extra-long
read in my blog last month, I support the employment
exercise and a debate that will collapse if it becomes
digital business card is being designed as I speak. I jest,
of front-line staff who live locally to their place of work.
apparent that sustainability comes at a financial cost.
of course, but we have very high hopes for this role, part
Even when staff are paid the Real Living Wage, it is still
I don’t agree. There is growing evidence to show that
of whose job description is to develop our ‘environment,
frustrating that they spend so much of their earnings on
sustainable practices of employment, procurement,
social and governance strategy’, a vital part of our
travel – an ongoing issue in London. As a matter of fact,
energy use, and product selection can improve cleaning
campaign to show clients that we are ‘investable’ as a
a development I am following closely in this area is the
productivity and enhance service delivery, leading to
cleaning and facilities partner.
emergence of new style recruitment agencies who focus,
longer contracts and more rewarding relationships.
I am genuinely excited that our sustainability journey is gathering real momentum. 15 or so years ago, cleaning
using clearly defined ‘localness’ criteria, on matching local people with local jobs in London.
It is up to the cleaning industry to show that it can lead the way in the promotion of sustainable business. A positive attitude can only reinforce the perception,
was one of many industries looking for ways to protect the
Of course, we are not the only cleaning contractor
environment, introducing eco-friendly cleaning products
working to a sustainability agenda. Neither are we alone,
nurtured over the last, turbulent 18 months, that
and recycling programmes. 10 years ago, carbon footprint
I’m sure, in noticing that clients are placing far more
cleaning is an industry which should be taken seriously
reduction entered the vocabulary, although few people
emphasis on this in their supplier questionnaires and
and which is integral to the country’s economic long-
had any idea how to measure it. Now, sustainability has
RFIs. The pandemic has refocused minds on ‘growing
term success.
expanded to include (according to the UN) no fewer than
back greener’ and achieving a better balance between
WWW.DOCCLEANING.COM
Outdoor cleaning products from Robert Scott. As catering reopens for business, we have handpicked a selection of products to help keep outdoor spaces clean. All neatly packaged in a new six-page leaflet. Visit our website for your free download. That’s serious cleaning know-how from Robert Scott.
robert-scott.co.uk
WWW.CLEANINGMAG.COM
SEPTEMBER 2021 15
C&M
SPECIAL REPORT
Having a voice and a champion - the APPG for the cleaning industry Jim Melvin, senior warden elect of the Worshipful Company of Environmental Cleaners (WCEC), shares insights on the WCEC’s involvement in the All Party Parliamentary Group (APPG) for the cleaning industry, and his aspirations for the future of the industry. WITH approximately 1.6 million staff in the cleaning industry, we should exert more constructive influence on our future, especially as we generate £54 billion per year for the UK economy. Industry members asked what could be achieved if all the professional associations collaborated, so that the industry could be represented properly? As a result, the idea of APPG for the cleaning and hygiene industry was seeded. Subsequently, after the infrastructure of the APPG was set up, the WCEC was the first cleaning and hygiene body to be approached from a collaboration perspective. Start as we mean to continue In 2020 the WCEC’s Master, Clerk, Paul Thrupp and myself had a meeting with the BCC about key industry topics of interest for the new APPG, such as training, the apprenticeship levy, and the WCEC chartered practitioners register. We, along with other associations such as the CSSA, were looking for new ways to create a ‘cradle to grave’ culture within the industry creating a viable and measurable professional infrastructure with real career development prospects. The WCEC was fully supportive of this approach, along with all industry
Act’s stance on cleaning skills, and much more.
agree on sustainable solutions. All of these
associations. The collaboration had begun.
It will only work where we involve stakeholders
aspirations will be tough to meet for individual
in every aspect of our industry, present our
clients, especially as cashflow will have been
held in April 2021, with 55 parliamentarians
proposals to the APPG for review, and lobby
affected in the last year, with the onus on
in attendance, along with 70 senior cleaning
ministers and civil servants to our cause.
determining how to increase confidence and
The first meeting of the industry’s APPG was
safety, while facilitating productivity.
industry professionals. The APPG has been considered a great success to date with
Immediate issues for action
significantly more to progress on the horizon.
As we move forward in collaboration with the
such issues can be constructively discussed,
Challenges notwithstanding, the fact that
The undoubted and long overdue recognition
APPG, there are many topics under consideration.
with a view to resolution and progress is hugely
of the cleaning industry’s immense contribution
There is a great focus on confidence and safety in
satisfying. If associations, like the WCEC,
during the pandemic is a springboard that must
working in the COVID-19 world. For example, how
continue to add their voice to the dialogue,
lead to improvements in our industry. Although
the industry and government can collaborate to
then between the expertise and experience of
the cleaning industry APPG is one of the largest
reassure employees that their workstations are
collective membership, we will advance.
of its ilk, with robust representation, it only
safe and clean. This also includes managing their
works if momentum and staying power are
safety expectations - have employers examined
reviewed and resolved. In the meantime, we
maintained on progressing key issues.
what hygiene truly means when it comes to
will listen to our members and colleagues as
making employees feel COVID-secure at work?
their experience will assist greatly in change
There are ongoing discussions on a variety of topics, such as sustainability, the apprenticeship levy, changes to the Immigration 16 SEPTEMBER 2021
There has to be clarity on future plans, what products and innovations to use, and how we
I look forward to the first issues being
for the better. WWW.WC-EC.COM WWW.CLEANINGMAG.COM
Cleaners have everything they need to keep a workplace safe
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For more information visit vycel.com
C&M
PRESSURE WASHERS, GRAFFITI REMOVAL & STREET CLEANING
Working well under pressure Daniel Took, head of professional product marketing at Kärcher UK, discusses some of the latest innovations in pressure washers.
PRESSURE washers have come a long way from
the cold water does not soften the dirt in the
ideal for those looking for one machine that can
the traditional cold water pressure jets, with
same way as hot, instead pressure alone is
offer dual benefits.
increased pressure and hot water capabilities
relied upon to blast it off. This can be ideal for
now available for the highest quality cleans.
a wide range of uses, but with new advances in
ECO mode pressure washers
Knowing the difference and the latest
hot water pressure washers, facility managers
New technological advances have led to the
technological advances will help to ensure that
would be best served by one machine that can
development of ECO modes on pressure
the right machine is used for the right job.
deliver both.
washers to help protect the environment. The
Hot water vs cold water
Mobile pressure washers
12/18-4S, work to deliver greater efficiency
Hot water pressure washers are ideal for
For those on the move, requiring a solution
and to reduce the amount of energy and water
cleaning a wide range of different surfaces,
without the limiting factors of fixed power and
that is used. Once set into the ECO mode, the
both indoors and out. Using hot water as
water sources, mobile trailers such as Kärcher’s
machine operates automatically in the most
opposed to cold water is particularly effective
HDS 13/35 are ideal. The mobile units are easily
economical temperature range, helping to
for the removal of oil and grease from different
manoeuvrable, allowing cleaning operatives
save on running costs and reduce the impact
surfaces. The heat works with the delivery of
and facility managers to maintain an efficient
on the environment.
high pressure to soften and loosen dirt particles,
cleaning speed.
ECO modes, such as that on Karcher’s HDS
Looking to the future, new advances to improve performance, manoeuvrability and
allowing them to come away from the surface
The trailer units contain their own water
with greater ease. In turn, this helps to reduce
source and heating components which allows
lessen the environmental impact are core
the amount of cleaning time and the amount of
users to focus on the job at hand rather than
innovations in the ever-evolving world of
water used.
shifting to find a new water source. This does not
pressure washing. Continued advances in hot
affect the performance or the amount of pressure
water pressure washers will make them an easy
pressure to remove dirt. However, unlike hot
the machines can deliver, with pressures of 350
choice for facility managers looking for one
water machines, they often also use a detergent
bar available. Mobile pressure washers offer both
machine to do a range of jobs.
for the most effective results. This is because
hot and cold water capabilities, making them
WWW.KARCHER.CO.UK
Cold water pressure washers rely on high
18 SEPTEMBER 2021
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PRESSURE WASHERS, GRAFFITI REMOVAL & STREET CLEANING
C&M
Nilfisk launches Core Pressure Washer range NILFISK has introduced a new range to the UK market - the Nilfisk Core Pressure Washers. Recognised for its simple, clean and Scandinavian design combined with a black frame and blue body, the Nilfisk Core 140 and 140 IH pressure washers have been awarded a 2021 German Design Award and a 2021 Red Dot Design Award. Ian Davies, consumer sales manager at Nilfisk, said: “The new Core Pressure Washers have been designed with the consumer in mind, and truly encompass Nilfisk’s commitment to creating high-quality tools that are built to last. Taking influence from our Scandinavian heritage with its award-winning simplistic design, the multi-purpose and powerful machines offer plenty of opportunities for our trading partners, and we are confident that the collection will be a fantastic success. It’s cleaning, made simple.” WWW.NILFISK.COM
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SEPTEMBER 2021 19
C&M
PRESSURE WASHERS, GRAFFITI REMOVAL & STREET CLEANING
One stop shop for municipal cleaning machines TRAFALGAR Cleaning Equipment supplies public services up and down the UK with municipal machines that fit individual requirements for specific solutions. Trafalgar offers a range of street cleaning product solutions that range from mobile steam cleaners, hot pressure washer trailers, vanmounted gum and graffiti removal equipment, pedestrian sweepers and pickers, and road sweepers…plus much more. Whether you are a local council authority, football stadium, hospital, facilities provider, or an industry company requiring municipal solutions for large cleaning requirements, then Trafalgar Cleaning Equipment could have exactly what you’re looking for. WWW.TRAFALGARCLEANINGEQUIPMENT.CO.UK
Effective removal of unsightly graffiti Daniel Took, head of professional product marketing at Kärcher UK, discusses how hot water pressure washers can tackle unwanted graffiti. LOVE it or hate it, graffiti is increasingly an
all. Drying times are also reduced so that the
street cleaning teams who need to deal with
issue for many municipal bodies looking to
next steps can get underway more quickly.
large surface areas. The built-in water tanks
keep towns and cities clean. Thankfully, new
Water flow is an important factor when
and heaters mean that a fixed water or energy
advances in hot water pressure washers allow
it comes to selecting which high-pressure
source is not required to deliver first-class
for the efficient and effective removal of graffiti,
machine to use, as it is crucial for impact
pressure output.
helping to keep surfaces fresh.
pressure which aids the removal of the
The high pressure that can be delivered from professional pressure washers makes them a
When cleaning graffiti from exterior walls
dislodged dirt. Mobile pressure washers, such as
or pavements, spray must be delivered from
Karcher’s HDS 12/18-4s, are ideal for supporting
the pressure washer at the correct angle –
cost-effective solution in tackling graffiti. Easily
usually 25°. With attachments available for
attainable for most facility managers and
most pressure washers to help cleaning teams
municipal bodies, they offer high performance
maintain the correct angle, this ensures that
for a range of solutions. For graffiti removal they
the pressure connects with the surface in the
are particularly adept as the high pressure water
right place, helping to soften and remove the
hitting the surface helps to blast off any unwanted
graffiti effectively.
paint, returning building exteriors, fences, signs, and pavements to their former state.
Alongside this, maintaining the correct spray distance can go a long way in supporting efficient
The growing trend towards hot water
cleaning. The pressure will be delivered at up to
pressure washers makes use of the higher
350 bar, so it is important to hold the spray at the
temperature, helping to soften the dirt and
right distance to deliver the best results.
making lighter graffiti easier to remove. By
With graffiti becoming a prominent issue,
softening the dirt, hot water machines can
hot water pressure washers offer a highly
reduce cleaning time by up to 40%, whilst
efficient and cost-effective solution to this
requiring less cleaning agent to achieve the
ever-growing challenge.
same high level of clean - sometimes none at
WWW.KARCHER.CO.UK
20 SEPTEMBER 2021
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PRESSURE WASHERS, GRAFFITI REMOVAL & STREET CLEANING
C&M
Getting you out of a sticky situation WHILE cleaning has never been
The i-remove’s heated lance helps
more important, the team at i-team
dissolve gum and sticky residue from
UK believes effective cleaning is
surfaces at a rapid rate using the
more than just the removal of soil.
high sugar levels in the solution to
It is determined to ensure that
break it down. Once broken down,
the health and safety of cleaning
operatives simply utilise the brush to
operatives is paramount, whilst
reveal the clean surface beneath. It
making the job easier, simpler, more
also comes with different brush heads
efficient, and making employees
to accommodate different surface
happy in the process.
materials, taking into consideration fragility and whether it is an indoor or
The manoeuvrability of the i-remove
outdoor setting.
empowers the cleaning operative to
The i-remove range comprises a large
clean a variety of surfaces and stains, leaving streets and business premises
and mini version. The mini weighs only
looking as good as new. The i-remove
7.5kg to make easier work for any user
family makes the removal of gum, glue,
needing to move around to multiple
paint, and much more easier and faster,
areas whereas the capacity of the larger
while the pH neutral biodegradable
i-remove - with a 2.5 litre tank - means
formula ensures a smart choice for
you can work for longer. Both machines
the environment. Being made from
are suitable for cleaning up areas that
98% beetroot is the secret formula to
are likely to have a lot of chewing gum,
supporting i-team’s drive towards eco-
graffiti or stains.
friendly solutions.
WWW.ITEAMUK.COM
TOOLS Line
Features include: Actively looking for UK Dealers
x2
360°
5L /7L
2100 m2/h
~ 1,15 h
Contact us today to find out more!
02392 630 276 sales@hooperservices.co.uk
For crowded spaces, one hand is enough. WWW.CLEANINGMAG.COM
SEPTEMBER 2021 21
C&M
PRESSURE WASHERS, GRAFFITI REMOVAL & STREET CLEANING
Getting to grips with graffiti THE Taski Sprint Spitfire from Diversey is a
from surfaces using water alone. The specially
powerful, ready-to-use heavy duty cleaner that is
designed white polymeric foam cleaning pad is
ideal for removing graffiti and other stains from
soft, gentle and flexible which means it can be
most alkaline resistant hard surfaces. Its powerful
used on many surfaces safely without the risk
formulation is based on a mix of detergents and
of scouring or scratching. The Taski Wipeout Sponge is especially
solvents that quickly and efficiently removes mineral and vegetable oils. It is also particularly
suitable for cleaning surfaces such as plastics
efficient for removing stains such as ink, marker,
and ceramics where strong chemicals, abrasive
pencil, lipstick, black heel marks, smoke films,
materials or scouring powders could cause
greasy food, and other tenacious marks.
damage. Potential applications include
For light soiling, Taski Sprint Spitfire is
removal of minor graffiti on buses and trains,
sprayed onto a cloth or sponge and applied
clearing accidental permanent marker from
to the stained surface. It can be left for a short
whiteboards, and cleaning stubborn spots from
while and agitated if required before the
ceramic cooker hobs. No sprays or cleaners are necessary because
affected area is simply wiped clean. For tougher
the pad is simply rinsed under a tap, squeezed
stains the product is sprayed directly onto the stained area, scrubbed to speed up the cleaning
formulation is freshly fragranced to create a
to remove excess moisture and then rubbed
process and allowed to act before wiping clean.
pleasant odour which means it is suitable for
gently over the mark to remove the stain quickly
public areas and enclosed spaces.
and easily. Rinsing with clean water regenerates
Taski Sprint Spitfire is supplied ready to use in 750ml spray bottles for convenience.
When graffiti is present on sensitive surfaces
the pad which can be used again and again
It is easy to apply, does not require rinsing,
the Taski Wipeout Sponge from Diversey
until the white foam has worn away. It can then
except on stainless steel surfaces, and dries
offers a chemical free cleaning option. This
be disposed of safely.
quickly without leaving streaks or traces. The
innovative spot cleaning pad removes stains
WWW.DIVERSEY.CO.UK
‘First of its kind’ dry ice blaster launched KÄRCHER has announced the arrival of the
sublimation is prevented. It also requires very
patented IB 10/8 L2P Dry Ice Blaster, believed
little compressed air during operation, making
to be the world’s first dry ice blaster with
dry ice blasting attractive and economical for
integrated dry ice production directly from
many target groups and applications.
liquid carbon dioxide (CO2). This technological
Combining a strong cleaning performance
development of producing dry ice within the
with maximum protection of surfaces, the dry
which has made us the world market leaders in
machine means operators can use the cleaning
ice method can thoroughly clean multiple
cleaning technology, but it’s the family-owned
performance of dry ice blasting spontaneously
materials including metals, plastics, woods,
company at our roots that allows us to deliver
at any time and without long preparation.
glass, or textiles, reaching into the tightest
not only outstanding products to our clients,
This function makes it suitable for short-term
corners. This innovative cleaning practice
but personalised service too. The Dry Ice Blaster
machine and vehicle maintenance which was
leaves no residues, such as spray or excess
IB 10/8 L2P ensures effective cleaning in shorter
not previously a reality due to the usual time-
water, which can leave unwanted streaks. Dry
periods and with fewer resources than before.”
consuming dry ice logistics, which are avoided
ice dissolves and returns to the atmosphere
with the IB 10/8 L2P.
as CO2 resulting in an immaculate finish.
manager at Air Liquide, added: “We are proud
No additional chemicals or spray agents are
to have partnered with Kärcher in order to
UK including its subsidiary, Energas, to provide
required for operation of the IB 10/8 L2P as
contribute to the delivery of such an industry-
the carbon dioxide liquid offtake cylinders
it uses only converted liquid CO2, making for
changing product. It is our aim to deliver
which work with a patented compressor unit
environmentally friendly cleaning.
innovative gas solutions and technologies to
Kärcher has partnered with Air Liquide in the
within the device to produce the dry ice pellets
Daniel Took, head of professional product
Samantha Hughes, marketing offer design
reduce environmental impact whilst improving
for an unlimited time. This unique method
marketing at Kärcher, said: “Our dry ice cleaner
efficiency and Kärcher’s new Dry Ice Blaster
eliminates the need for storage in refrigerated
is part of a technical revolution. Kärcher is
does just that.”
containers and any loss of dry ice through
renowned for developing innovative solutions,
WWW.KARCHER.CO.UK
22 SEPTEMBER 2021
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Need to achieve a next level clean? Vileda Professional is proud to support the cleaning industry in the fight against the ongoing pandemic. In every product and system we develop, we always strive to provide the highest level of cleaning performance and hygiene benefits. We know this could not be accomplished without the extra-ordinary efforts of our customers and their cleaning operators. We take this occasion to recognise and thank them for helping to prevent the spread of Sars-Cov-19. As pioneers in the development and launch of microfibers, we are continuously pushing the limits of this technology. The result is the outstanding mechanical cleaning performance of our textiles, validated scientifically by independent test institutes. We believe the higher the levels of hygiene we can help you maintain, will help you achieve your very own ‘next level clean’.
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C&M
THE CLEANING SHOW 2021
The Cleaning Show returns to celebrate sector’s critical role… and look to the future THE global pandemic has seen cleaning and
Numatic, ICE, Karcher UK, MITIE, Nilfisk, and
hygiene practices become top priorities for
Killis. Attendees will have the opportunity
business owners and the public alike. Helping
to test and source new products from these
showcase the latest advances in cleaning
exhibitors, along with companies joining the
practices and technologies – and to celebrate
event for the first time, including Apex Supplies,
the critical role the sector continues to play in
Team Software and Wepa Professional.
managing COVID-19 - The Cleaning Show returns
With new and recently launched innovations on display, attendees can find the solutions
clients in manufacturing, transport and retail,
to help them meet the increasing demands
providing essential services and deploying
Council and Quartz Business Media – publisher
for heightened cleanliness and sanitation in a
industry leading technology to create safe and
of Cleaning & Maintenance magazine, the
post-pandemic future. For example, ICE, the
effective workspaces.
official media partner of the event. This year,
UK’s largest independent provider of cleaning
the event is set to attract more than 7000
equipment, will be on hand to showcase its
show is Wepa Professional which will showcase
senior cleaning professionals from across the
wide range of future friendly cleaning solutions.
its new Satino disinfection range. Offering
contract cleaning, FM, healthcare, hospitality,
Among its newly launched products, ICE will
premium solutions for hand hygiene in public
retail, and public services sectors - making it
show its new UV Bot - the latest in its cobotics
spaces, Satino by WEPA disinfection stands
the UK’s largest and most important event in
range designed to advance autonomous
offer touch-free sensor control, combined with
the cleaning and hygiene sectors. And, as the
cleaning through innovation. It enables the
quick installation and uncomplicated handling.
first event in the sector to take place since the
operator to add disinfectant and set tasks
Ideal for medium and high-frequency use, the
UK’s national lockdown was lifted, attendees
before the self-driving UV Bot begins its work.
range is ideal for a wide range of applications
will be able to connect, learn and discover new
It is complete with 3D obstacle avoidance and
in hotels, offices, production facilities, medical
products, services and suppliers at a critical
360° UV-C and ultrasonic dry mist disinfection.
practices, retail and more.
to ExCeL, London from 2-4 November 2021. The show is organised by the British Cleaning
time as businesses across the UK prioritise
One of the largest specialist cleaning
Among the first-time exhibitors joining the
New to the 2021 event, attendees can
cleaning protocols to ensure returning staff and
providers in the UK, MITIE Cleaning Services
also find out more about floorcare without
customers remain safe.
will demonstrate the importance of clean, safe
compromise using Timberline Cleaning
environments for maintaining the productivity
Equipment, available exclusively in the UK
Preventative cleaning in a
and wellbeing of customers and employees.
through Apex Supplies. While TEAM Software
post-pandemic future
The award-winning company works across a
will highlight its leading software for security,
More than 60 leading cleaning suppliers
wide range of sectors including government and
cleaning and FM companies, designed to help
are already confirmed to exhibit, including
defence, healthcare and education, technical
manage the workforce and back office systems.
returning exhibitors such as Evans Vanodine,
services, business services, and private sector Lessons learned during the pandemic – the Cleaning Show Conference Reflecting on lessons learned during the global pandemic and celebrating the hard work and achievements of cleaning professionals across the UK, the Cleaning Show conference makes an eagerly awaited return. It will provide a platform for attendees to learn and discuss the latest developments, and the critical next steps for an industry on the frontline of public health and safety. Neil Nixon, conference director and editor of C&M, said: “Enhancements in cleaning practices have not been limited to personnel and public perception during the pandemic - technological and process developments have also moved ahead at pace. The Cleaning
24 SEPTEMBER 2021
WWW.CLEANINGMAG.COM
THE CLEANING SHOW 2021
C&M
Show 2021 Conference programme will provide a forum to present and discuss all these developments, and consider the critical next steps for an industry that has placed itself on the frontline of public health and safety delivery. In addition to the carefully curated programme, the Cleaning & Support Services Association (CSSA) will be hosting afternoon presentations and panel discussions within the conference theatre looking at topics including sustainability, smart building technologies and COVID-secure workplaces.” Industry experts will come together to discuss a range of varied topics including how autonomous cleaning can support and enhance current cleaning practices, the importance of training and the role of apprenticeships, sustainability and more. Highlights include Jamie Wright, managing director of Incentive QAS Ltd, who will delve into the critical role of the cleaning industry
faceted sector can work in cohesion to promote
key workers, and why the Real Living Wage
the importance of the essential services that it
matters now more than ever. With a record
provides to keep people safe.
number of organisations publicly signing
Elsewhere, Sebastian Bachelier,
up to the Living Wage Foundation and with
post-pandemic. He’ll address the importance of
programme manager and project lead for
a growth in demand for frontline workers
focusing on public safety as we emerge from the
recognised service providers at The Living
in cleaning, catering and security, they will
COVID-19 pandemic, and why an emphasis on
Wage Foundation, and Charlie Mowat,
provide food for thought on why now is the
the importance of frontline staff continues into
founder and CEO of The Clean Space, will
perfect time to champion the Real Living
the new normal. In this presentation, Jamie will
come together to discuss how cleaning has
Wage in employee contracts.
explore how the cleaning industry as a multi-
shifted from an invisible workforce to one of
Continued on Page 26.
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SEPTEMBER 2021 25
C&M
THE CLEANING SHOW 2021
Continued from Page 25.
how to spot them’. As demand for cleaning and
Jim Melvin, chairman, British Cleaning
hygiene products, including hand sanitisers,
Council, said: “This past year has more than
the cleaning and hygiene sectors to public
gloves, soft tissue, and aprons, soared during
demonstrated the importance of the cleaning
safety, a dedicated session exploring the critical
the pandemic, unscrupulous traders were
and hygiene industry, which reacted and helped
role of the new All-Party Parliamentary Group
quick to make the most of the opportunity.
significantly and professionally in safeguarding
(AAPG) will also take place. Inaugurated earlier
They created businesses overnight, claiming
and protecting the public in order to ensure
this year and sponsored by the British Cleaning
expertise, knowledge and product excellence.
that the UK’s commercial and public spaces
Council, the group is one of the biggest and
The challenge for buyers is to differentiate
are safe. Continuing to spearhead innovation,
most credible APPGs to be established with a
between the unscrupulous but apparently
the industry has quickly adapted to all of the
large number of MPs and three members of the
credible companies and those trading ethically.
emerging challenges, and we are truly excited
House of Lords already members. It will ensure
In this presentation, Lorcan will use examples
to return to the ExCeL, London as the first
policymakers are aware of the vital work carried
of unscrupulous behaviour to help buyers
physical event for the sector to demonstrate our
out by cleaning operatives, offering support and
understand the challenges and learn the
collective collaboration in continuing to drive
promoting the importance of the industry to the
questions they need to ask to make sure they
the industry forward at such a critical time.”
wellbeing of people, health and safety, and the
get products that are fit for purpose.
Demonstrating the growing importance of
Stuart Dacre, event director, the Cleaning Show, added: “As the UK goes back to work, we
protection of the environment. Demonstrating excellence – the CSSA
are delighted to connect the industry face-to-
the conference is environmental sustainability.
Innovation Showcase
face once again to network, learn and discover
As one of the biggest challenges facing
New for 2021, the Cleaning & Support Services
the UK’s largest and most important event
businesses in the cleaning industry, attendees
Association will be hosting its 2021 CSSA
in the cleaning and hygiene sector. We are
can join James Lee, council member of the
Innovation Showcase in a dedicated pavilion
delighted to announce the first details of our
Cleaning & Hygiene Suppliers Association
at the event to highlight and celebrate the
best-in-class educational programme which
(CHSA), as he examines the association’s
industry’s most innovative cleaning products,
is set to welcome some of the biggest names
roadmap for sustainability, developed in
services and initiatives. Businesses and
in the industry to discuss the most pertinent
response to member feedback. The session will
organisations operating throughout the
topics facing cleaning professionals today.
take a look at the research, before outlining the
industry can enter their innovations via the
Plus, there are many more sessions, speakers
roadmap including its five key pillars: product,
CSSA website. Prior to the Cleaning Show, the
and exciting show features to announce in the
packaging, transportation, social value and
CSSA will hold an Innovator’s Pitch with a panel
coming months. It really will be an event that no
ethics, and corporate environmental impact.
of leading industry experts who will review and
cleaning professional can miss.”
Another big issue that will be explored during
Other highlights of the conference
interview all entrants and select those to be
Registration for the Cleaning Show 2021 is
programme include Lorcan Mekitarian, chair
exhibited at the Innovation Showcase itself. Visit
now open. To register today and find further
of the CHSA, delivering a session titled ‘Buyer
www.cssa-uk.co.uk for further information on
information on this year’s programme, please visit:
beware: the rise of unscrupulous traders …and
submitting an entry.
WWW.CLEANINGSHOW.CO.UK
26 SEPTEMBER 2021
WWW.CLEANINGMAG.COM
SPECIAL REPORT
C&M
Collaboration in ‘culture of hygiene’ research AS thousands of UK workers begin to return to the
fundamental change in people’s standards and
office environment there remains some anxiety
expectations for hygiene. We are hearing first-
from employers and employees alike about how
hand from our office sales team that employees
we continue to live with COVID-19 and the crucial
are keen to return to an office environment
role hygiene must play in the workplace
in both full time and hybrid capacities - but there is understandably still some nervousness
Pure Offices is partnering with anti-bacterial wipes manufacturer, Uniwipe, on an exclusive
around the virus. Desks are high-touch surfaces
research project to examine the ‘culture of
as are keypads, keyboards etc. They require
hygiene’ in offices in the post-pandemic era.
wiping down regularly with products that are
The research will look to explore theories that
designed to destroy viruses including SARSCov-2 and have at least a 60 second kill rate on
empowering individuals around the cleanliness of their own workspace could ultimately provide improved reassurance and boost productivity. Pure Offices owns and manages space in 21
Katie Whell, operations director at Pure Offices, said: “Throughout the COVID-19 pandemic we have ensured we follow the
viruses and a 30 second kill rate on bacteria to be most effective.” The ‘culture of hygiene’ research project aims
office locations across the UK providing flexible
government guidance and provide a safe
to discover if, by giving employees autonomy
office spaces for start-ups to global corporates
working environment for our customers.
and control of their own workspace cleanliness
alike. The research trial will initially run for three
Through this trial, we’re pleased to be able
- with accessible and easy-to-use cleaning
months in the Cheadle, Nottingham and Leeds
to offer another means of protection for our
products such as antibacterial wipes - this will
locations. The results and findings from the
customers and look forward to finding out
encourage workers back and as a consequence
project will be rolled out across Pure Offices
about the results of the research.”
boost productivity.
regional sites as well as being made available to Uniwipe’s office clients and distributors in the UK.
Edward Rabey, managing director of Uniwipe, said: “The pandemic created a
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C&M
SPECIAL REPORT
The responsibility of freedom Dave Wheadon, CEO of the National Carpet Cleaners Association, shares his thoughts on maintaining professionalism and delivering exemplary customer service now that there are significant relaxations in COVID rules. THE pandemic has been a long, hard road for all of us, especially for business. However, as restrictions have lifted, there is increasing positivity as the vaccination programme progresses and we emerge out of our enforced ‘hibernation’. There’s no doubt that we have been waiting patiently to socialise and open up our businesses fully without the prior constraints. However, I believe that for a great many of us, the natural instinct is still to err on the side of caution as we learn to live with COVID-19. I happen to think there’s nothing wrong with being careful. The pandemic has been an unknown quantity for all of us because, not since the great Spanish flu epidemic in the early 20th century, have humans faced a situation like this. In terms of cleaning businesses, they will be required to balance safety, customer service and effectiveness. While the government may have relaxed the rules, it does not mean that we all have to jump in feet first. Hygiene must remain a priority when it comes to managing COVID-19 in our personal and professional lives. The effects of strict cleaning regimes have made such
stipulate to our members at the NCCA, and it
creating distance between yourself and others
a positive health and safety impact during
is no less relevant.
– these are practices that will be part of our decision-making process for a while.
the crisis and continue to do so. We cannot ignore that contribution to our recovery.
Weighing up risk Customers may say that it isn’t necessary for
Working mindfully
Consideration and common sense
service providers to wear a mask on the job. I
I would support mindfulness among cleaning
A significant part of customer service means
think any technician must make that decision
industry professionals at every moment that
ensuring that the end user is comfortable
while considering the location, how many
they are delivering services to the public, as
with the service delivered. If that means
people there are around them, time spent
to whether they feel that their actions are safe
having a company policy that requires
on site, and even adequate ventilation. After
for themselves, and their clients. Even though
operatives to wear masks, then that is not
assessing these elements, they may feel it safe
restrictions have been removed, it should
such a bad thing. If you consider how many
enough to remove their masks, or conversely,
not mean that we absolve ourselves of all
jobs in a day a cleaning crew or technician
feel compelled to wear them.
responsibility to follow sound safety and hygiene
may have, it entails visiting different
Exercising caution should not be frowned
practices while managing COVID-19 in our lives.
premises and interacting with various
upon, neither should common sense. It’s
The virus hasn’t gone anywhere, it lives among
people. Therefore, keeping mask-wearing
wonderful that we have had full relaxation of
us and continues to infect us. Until it reaches a
on the radar makes common sense. As does
the rules, but I do believe that assessing our
low enough level to be of negligible risk in our
scrupulous cleaning of equipment between
immediate environment at any given time
society as a whole, I really consider caution to be
each job – technicians cannot be lax on
helps us decide what course of action to take.
a professional asset in these challenging times.
hygiene practice. This is something we
Whether that means putting on a mask, or
WWW.NCCA.CO.UK
28 SEPTEMBER 2021
WWW.CLEANINGMAG.COM
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C&M
PRODUCT NEWS THE Vycel electrostatic sprayer, a sanitising treatment that the manufacturer claims will provide sanitisation
Sanitising just got sophisticated
in just five minutes, has recently been launched. With the hospitality, beauty and retail industries under pressure to recoup lost profits, the need for fast, seamless sanitisation has never been greater. The Vycel electrostatic sprayer utilises the latest technology to provide a quick, safe and cost effective way of protecting customers and staff from the
infections spread by viruses and bacteria - and ultimately protect businesses with the potential to thrive once again from looming health and financial threats. The unit creates a fine mist that simultaneously disinfects surfaces and cleans the air it passes through. Lightweight, compact and battery powered, the Vycel sprayer delivers 1.6 billion particles of sanitising solution every minute and the builtin high-performance pump can project mist up to 2 metres across a room. “With these industries contributing billions to the economy annually, it’s critical we help support operators that have been hit hard by the pandemic,” said Ken Park, CEO of Vycer. “Protecting clients and staff from viruses has never been more important to protect the safe and efficient operation of businesses. We are proud to have developed the latest in technology, enabling venues to completely sanitise their premises for less than £3 per day using Vycel’s sophisticated technology.” WWW.VYCEL.COM
HYDRO Systems has introduced DMx, a smart, durable and safe warewash dispenser that enhances food safety compliance in commercial kitchens and restaurants. Featuring secure data transmission via Hydro Connect, a cloud-based Internet of Things platform, DMx prevents unauthorised users from accessing the dispenser and provides valuable operational data to help the facility run more efficiently. “At a time when cleanliness is more important than ever, foodservice establishments are looking for ways to enhance consumer confidence and visibility into their own operations,” said John Goetz, global product manager, Hydro Systems. “The DMx ensures food safety compliance with
Food safety enhanced with DMx warewash dispenser
temperature sensing capabilities inside the wash tank and rinse lines, as well as enhanced real-time reporting through Hydro Connect. This technology is the future in smart dosing and food safety for all types and sizes of kitchens.” With Hydro Connect, DMx reduces the need for site visits and provides increased visibility of data on productivity, chemical usage and costs. It also features maintenance alarms to gently remind staff when it’s time to de-lime the dish machine, change the tank water or change a squeeze tube. This prevents damage to dish machinery, avoids rewashes and reduces the chance of unclean dishes reaching customers. WWW.HYDROSYSTEMSEUROPE.COM
30 SEPTEMBER 2021
WWW.CLEANINGMAG.COM
PRODUCT NEWS
C&M
STERILLO has welcomed
Hygiene innovator welcomes school purifier trial
the government’s recent announcement to trial air purifiers utilising UV light in schools to combat COVID-19. The trials,
EDITOR
which aim to curb the
Neil Nixon neilnixon@quartzltd.com 07957 713316
spread of coronavirus in classrooms, are taking place
in 30 schools across Yorkshire. One of the purifiers being tested features UV light, the same bug-busting technology that is found in the Sterillo DUO hand dryer and Sterillo UNO air purifier. Steve Levy, managing director of Sterillo, said: “UV light has been proven to kill harmful bacteria and viruses in the air, leaving a more sterile and sanitised airspace for those around. It is fantastic to see the government recognising the benefits of air purification, especially given COVID-19 transmission is predominately airborne. The classroom poses numerous challenges when it comes to hygiene, with children working and playing in close contact. However, we have every confidence that the technology will step up to the challenge and ensure a safe environment for both pupils and teachers. We know that UV light has the potential to be a game-changing solution, not just for schools but other settings too. These trials will showcase what this technology can achieve and provide much-needed reassurance about hygiene, as people return to normality post-lockdown.” WWW.HANDYDRYERS.CO.UK/STERILLO
SALES DIRECTOR
Stuart Dacre stuartdacre@quartzltd.com 01737 855041 BUSINESS DEVELOPMENT MANAGER
Michelle Andrews michelleandrews@quartzltd.com 01737 855086 PRODUCTION MANAGER
Carol Baird carolbaird@quartzltd.com 01923 437619 MANAGING DIRECTOR
Tony Crinion CEO
AS part of its corporate
Steve Diprose
social and
CO-CHAIRMAN
environmental responsibilities (CSER) Hillbrush, manufacturer of brushes and
Hillbrush improves on its CSER
Paul Michael DIGITAL MEMBERSHIP ENQUIRIES
Elizabeth Barford elizabethbarford@quartzltd.com 01737 855028
specialist cleaning tools, has replaced the coco fibre used in several of its traditional brushes with a new fibre material made from recycled plastic bottles. The new polyester PET monofilament, sourced from Beira in Sri Lanka, is made from bottles, many of which are washed up on the beach, which are separated from their polypropylene caps, then the plastic cut up into small granules. Much of these plastic granules go for extrusion for premium brand trainer production, while the rest is extruded into brush monofilaments. As well as the environmental benefits, Hillbrush claims that the wear properties of the PET monofilament are better than its coco counterpart, not only making it more durable, but retaining its brush sweeping characteristics too. WWW.HILLBRUSH.COM CERTIFICATION shows that Purell
Purell products achieve ‘Cradle to Cradle Certified’ status
PUBLISHED BY
Quartz Business Media Quartz House 20 Clarendon Road Redhill, Surrey RH1 1QX 01737 855086 www.cleaningmag.com
products are not only safe and effective, but also good for the environment. Skin health and surface hygiene expert, Gojo Industries-Europe, has announced that several of its hand sanitiser and soap formulas recently achieved certification through the Cradle to Cradle Certified Products Programme - an advanced standard for safe,
circular and responsible materials and products. Since April, over 350 global products connected to Purell hand sanitiser and Purell brand Healthy Soap with Clean Release technology achieved Cradle to Cradle Certified gold with a platinum level material health rating, the highest material health rating possible. WWW.GOJO.COM
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ISSN: 1473 723X Online ISSN: 2755-5011 © Quartz Business Media, 2021 All rights reserved. No part of this publication may be reproduced in any form or by any means, without prior permission of the copyright owner.
SEPTEMBER 2021 31
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