1 SERVICE GUIDE
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EMPLOYMENT SERVICES PAM safeguards the welfare of its members at work. Your nearest expert at work is the shop steward, who represent all members of PAM at a workplace. If there is no shop steward at your workplace, please contact the PAM regional office or call our employment advisory services at 030 100 620. You can also find answers for your employment concerns at www.pam.fi.
Collective agreement
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Terms and conditions applicable to employment, for example, wages, working hours, sick pay and holiday pay, have been settled in collective agreements. The agreed terms and conditions are the minimum requirements which the employer must comply with and apply to all his employees. For instance, salaries must not fall below the agreed minimum wage. You may order a copy of the collective agreement applicable to your field of employment at pam.fi.
LEGAL SERVICES PAM ensures that collective agreements and employment and work-related laws are observed. From time to time, members might face unclear issues, or there might be problems in the workplace. If these disputes cannot be resolved by consulting the shop steward or the regional office, then members may obtain legal assistance from the union. Eligibility for legal services is decided case by case. When a decision to provide legal services has been made, the union covers lawyers’ fees at no charge to members, and also assumes full responsibility for the opposing party’s litigation costs. In order to receive legal assistance, an individual must have been a union member for at least 6 months prior to the dispute. Around 200 disputes are settled annually with legal assistance.
Mobile membership card It is now possible to download your membership card on your mobile phone. The mobile membership card is environmentally friendly and you can always have it with you. The card provides you with an easy access to PAM’s contact information and various services (such as PAM news). Are you interested? Order now: www.pam.fi/card
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TRAINING SERVICES Member training PAM offers a wide range of training opportunities which provide you with information, advice and security in various work-related situations. Member training clarifies your rights in the workplace and improves your performance and teamwork skills. Training is available free of charge for all members. Your own trade union branch also offers various events and training. Join us!
Shop steward training This training describes the tasks of the shop steward, provides information on the steward’s responsibilities, and expands your understanding of trade union activities and labour market policies. The training opportunities range from basic training sessions to long-term training programs.
Vocational training
Work community development
PAM provides encouragement and guidance for professional training. For example, we offer vocational training in supervisor and leadership skills. We are also offering a course on the basics of the Finnish language. And don’t forget the training provided by WEA Workers’ Educational Association of Finland. Each year, you can receive support to take part in two courses held by WEA and approved by PAM.
PAM sells development services to companies, including training tailored to the needs of the work community, work supervision and consulting. The objective of these services is to develop the workplace as a whole, increase cooperation between employees and the employer and to highlight the issues important to each individual workplace. Key goals include the improvement of cooperation skills within the work unit, the practical improvement of work methods and the resolution of problem situations.
Trade union work training
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As a member, you belong to your local trade union branch. By volunteering in your trade union branch, for example, as a secretary, education officer or youth officer, you can broaden your skills. We offer introductory training sessions for new recruits in your local area covering the tasks of your trade union branch. After this introduction, you may continue your studies and deepen your knowledge by studying under the guidance of the Kiljava Institute.
For more information, - go to www.pam.fi - visit your regional office - call 030 100 600
5 Photo: Annika Rauhala
Young PAM
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STUDENT MEMBERS What does student membership mean? Student membership is free of charge, and it is valid until you finish your studies. As a student member, you are entitled to nearly the same member benefits as regular members.
What if I graduate and start working? When you are a student member in PAM and you find work after your studies, fill in the form to join PAM online (www.pam.fi). You can also dial the service number of PAM. This way you will make sure that you become a regular member without losing your member benefits in the process.
What if I work in addition to studying? If you start working in addition to studying, it’s recommended to exchange your student membership to regular membership in PAM. This way you will pay a membership fee of 1.5% on your gross income and you also become a member of the unemployment fund. The membership fee provides you with a better security in your employment and, when required, you are also entitled to legal aid. In addition, with an adequate number of working hours, you accrue time towards your entitlement to unemployment benefit while you are still a student. Keep up to date by following the Facebook pages for PAM, the PAM magazine and PAM web pages. In addition, your own trade union branch offers various events and training for young people, so follow announcements in the Pam Magazine and the newsletters of your trade union branch.
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Student membership is completely free-of-charge. However, if you work in addition to studying, it is recommended that you exchange your student membership for regular membership. In that way, you can accrue the required time to gain unemployment benefit in case of unemployment.
How do I become a regular member? You can become a regular member online:
www.pam.fi/join
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PUBLICATIONS PAM magazine is published 15 times a year. It includes articles about PAM members, people and their workplaces, daily living, and special events. The magazine keeps readers up to date on current workrelated matters. Every union member receives the magazine to their home address. PAMplus is a special magazine aimed at shop stewards and health and safety representatives at work places. It contains in-depth coverage of issues concerning members’ interests and organisational matters.
INTERNATIONAL PAM The international activity of trade union movements is an essential part of our work to safeguard our members’ interests. PAM is active in different sectors in Nordic, European and worldwide organisations.
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Several branches of PAM trade unions engage in international activity, which offers possibilities to safeguard workers’ interests worldwide, as well as a vantage point to understand the work practices and cultures of different nations. As a PAM member, you can participate in solidarity events and get information on current global events, various campaigns, fair trade and workplace conditions in developing countries.
The PAM intranet portal provides a versatile and modern service access for all PAM members. At pam.fi you will find the latest news and important employment-related matters, such as collective agreements, wage information, and practical advice related to your employment. By logging in you can ac- cess, among other things, chat rooms and bulletin boards and order specially priced member products. It is also easy to become a member online. In the intranet, you can take care of your affairs electronically. For example, using the intranet, you can enrol in courses, inform us of any fee exemptions, update your contact and employment information, and manage your unemployment benefits.
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PAM’S HOLIDAY LOCATIONS More information, photos on holiday destinations and cabin prices are found online at www.pam.fi. Some trade union branches also have their own cabins. Keep up to date by following announcements in the Pam Magazine or contact your own union branch.
Holiday Club Katinkulta
Petäys Resort Petäys Resort is a recreation area offering a variety of indoor and outdoor sports, either for individuals or with an instructor. There’s plenty to do all day long as side activities to meetings and to uplift both mind and body You’ll feel right at home on the Cape of Good Mood! Members and trade union branches receive a 30 % discount on accommodation. The discount is granted on the valid accommodation price as well as special offers. For more information, tel: 03 673 301, info@ petaysresort.fi, www.petaysresort.fi.
Punkaharju timeshares have been renovated and refurbished in spring 2013! Members of PAM can use timeshares at Punkaharju all year round. These comfortable and high-quality cottages are terraced or semidetached houses.
Luxurious Holiday Club timeshare condos are available for members at a discounted price, which is hundreds of euros less than the normal rate. PAM owns Holiday Club timeshares in Katinkulta, Saariselkä, Kuusamo, Salla, Himos, Saimaa, Tahko and Tampere.
Holiday Club Kuusamontähti
The timeshare condos are high quality, pleasant and relaxing destinations for your leisure time and holidays. You can book a condo for the weekend, the weekdays or an entire week. For more information and reservations, please visit the PAM web site.
Kiviniemi holiday village
In addition to the holiday destinations owned by PAM, you can have an affordable holiday in all Holiday Club destinations in Finland (excluding Levi) through the RCI Holiday organisation. You can choose from 26 Holiday Club destinations, i.a. Ruka, Pyhä and Airisto.
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Kiviniemi holiday village You can enjoy a cottage holiday at the Kiviniemi Holiday Village, located a 15 minute drive from Ounasvaara near Rovaniemi. Cottages are available mainly between May and September. Wilderness cabins in Ivalo If you enjoy Lapland, you can rent 4-person cabins by the shores of Nanguvuono at Lake Inari, situated 20 kilometres away from Ivalo. The cabins are in good condition and are suitable for winter use. Karhuranta cabins The two cabins at Karhuranta are for summer use. You can rent the cabins from early June until the autumn leaves change.
More information and reservations on PAM’s web pages.
Punkaharju timeshares
Petäys Resort
Wilderness cabins in Ivalo
For more information, visit www.pam.fi. Reservations: Tel: 03 673 301 or info@petaysresort.fi.
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OTHER HOLIDAY BENEFITS Spa Hotel Levitunturi PAM members receive a 30 % discount off their share of the room rate at Hotel Levitunturi. The discount applies to the current price as well as special offers. This discount is personal only and does not apply to family members or other people staying in the room. The discount does not include services which are not normally included in the price of the room. By presenting your membership card at check-in, the discount is validated. Enquiries and reservations: Hotel Levitunturi, www.hotellilevitunturi.fi or tel: 016 646 301.
Santa’s Hotel Tunturi (Saariselkä) A discount of 25% from the list price of appartments. Discount is valid all year round and is for hotel rooms only. Discounts apply also for one-week stays (min. 7 days). When making your reservation, please give the promotional code: ’PAM’. For more information, visit www.tunturihotelli. fi or Sales tel: 016 681 501.
Spa Hotel Kuntoranta Spa Hotel Kuntoranta is a favourite destination for PAM members. PAM members automatically become regular customers and also receive other benefits. For more information, please visit www.kuntoranta.fi.
Hotel Keurusselkä
Työväen Retkeilyliitto
For more information
The camping association for workers, Työväen Retkeilyliitto, and Friends of Nature International provide lodges for members of SAK trade unions at a reasonable price. Työväen Retkeilyliitto also organises guided tours. For more information, tel: 045 1369 744 (tue, wed, thu) or tyovaenretkeilyliitto@gmail.com and www.tyovaenretkeilyliitto.com.
on holidays, visit
www.pam.fi
1askel welfare period As a PAM member, you can apply for a 1askel welfare period, which replaces the Fitness holidays arranged earlier. 1askel welfare periods are arranged in groups outside the home, and they contribute to the welfare of workers and their families. Welfare periods are offered both for working adults as for families with children in over 20 destinations around Finland. Apply for the 1askel welfare period at www.pht.fi.
Summer camps for children PAM and Lasten Kesä ry, which is a nationwide child welfare organisation, offer refreshing summer camps for the children of PAM members. The camps are financed with the grants awarded by Finland’s Slot Machine Association RAY. PAM supports the summer camps of members’ children by paying a part of the price for the camp. More information on the camps and dates at the Lasten Kesä ry web pages www.lastenkesa.fi.
Hotel Keurusselkä offers lodging to PAM members at discounted member prices. Just mention that you are a PAM member upon reserving a room or present your membership card at check-in. For more information, please visit www.keurusselka.com, tel: 014 75 100.
Restel Hotel Group
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You are entitled to special hotel room pricing by mentioning that you are a PAM member.
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LIVING VVO Apartments
More information on member benefits
www.pam.fi
As a member of PAM, you can apply to rent an apartment from VVO, purchase a housing lease or shared-ownership housing, or purchase a property outright. VVO owns around 38,000 apartments in more than 50 different municipalities. Rental application forms can be submitted online or delivered to your nearest VVO-kotikeskus home centre. Your housing application is valid for 3 months. State the following information in your application: ’I am a PAM member’. For more information, log on to or visit your VVO-kotikeskus home centre.
www.pam.fi/join Call 030 100 600
PAM Rental Apartments Members can apply for apartments which may be vacant from Tiistiläntörmä 5, which is situated in Matinkylä, Espoo. For more information, phone 020 774 002.
Finnish Tenants PAM members can join Finnish Tenants (Vuokralaiset VKL ry) for a member fee of €5/year (€4.50/year for unemployed, student and retired members). The Finnish Tenants membership includes benefits such as renting advice, free lawyer consultations, member magazine, and courses at special member prices. For more information: www.vuokralaiset.fi.
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Form to join PAM
I´m already a member and I want the membership fee to be deducted form my wages. Identity number
Street address
Postal code and district
Type of card { } MOBILE CARD
{ } PLASTIC CARD
Mobile
Occupation title (not your degree)
Mother tongue
{ } FINNISH { } SWEDISH
{ } OTHER, WHAT?
Postal language
{ } FINNISH { } SWEDISH
{ } ENGLISH
Trade union branch no (PAM fills in, if necessary)
Official name of employer company
Business ID
I own or my family members living in the same household own partly or in total the enterprise I work for. Name of workplace, if different from the official name
{ } YES
{ } NO
Start date of employment
Workplace address
Postal code and district
Name of previous trade union and unemployment fund, start and end date of membership
{ } I hereby authorise the union to terminate my membership in the previous union/fund and, in connection of changing trade unions, to deliver my membership information to the new union/fund
Date and signature
{ } EMPLOYER DEDUCTS THE MEMBERSHIP FEE FROM MY WAGES
Date of joining
{ } I WILL PAY THE MEMBERSHIP FEE MYSELF Name and membership number / identity number of the member I was recruited by
{ } My address may not be distributed for direct marketing purposes.
You become the member of Service Union United PAM and the Unemployment Fund of PAM by filling in the form to join. At the same time, you authorise the Unemployment Fund to withdraw the Union and the Unemployment Fund fees from the taxable benefit eventually paid to you. Your membership starts from the date in which your written membership application is received by the Union and the Unemployment Fund; however, the first valid membership day is the one starting from which the fees have been paid. You must have a paid employment on the day in which you join PAM and the Unemployment Fund. Just to remind you: the 1.5% membership is deductible from your taxable income.
Family name and forenames
Welcome to PAM, New Member! Your membership card and other material are sent to you within one month. Fold, close and send – we pay for the postage!
INSURANCE If As a PAM member, you receive loyal customers’ discounts on your insurance payments. As a member of the union, you also get Ryhmäsampo Primus life and accident insurance for yourself and your family at a greatly reduced price, up to 50% off the equivalent regular price. For more information, please visit www.henkivakuutuskuntoon.fi. When participating in PAM tasks or events, you are insured under PAM’s policy with If group insurance. The policy number is 88-000 763 6910. For more information about the member benefits, check www.if.fi/pam or call +358 (0)10 919 19 19.
Turva
Vastaanottaja maksaa postimaksun
Postage paid by recipient
Palvelualojen ammattiliitto PAM ry Keskustoimisto 5002716 00003 VASTAUSLÄHETYS
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PAM members can get a permanent optional 9% discount on home, car and life insurance from the Turva insurance company. In addition, customer-owners receive a 5% discount from the first month of their insurance premium onwards, if they take out home or motor vehicle insurance with Turva. After being a customer-owner for five years, the discount percentage rises to 7 per cent, and after 10 years, to 10 per cent. For more information, please contact Turva Customer Service at tel: 010 195 110, asiakaspalvelu@turva.fi or visit www.turva.fi.
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S AND BENEFITS OTHER DISCOUNT
Discounts on magazines and newspapers Members are entitled to discounts on subscriptions to following magazines and newspapers: KU/Viikkolehti, Demokraatti, Keski-Suomen Viikko, Viikko Pohjois-Karjala, Uusi Aika, Kansan Tahto, Satakunnan Työ and Ny Tid. You can receive the discount by stating that you are a PAM member when you subscribe. You can also ask your trade union branch about their own magazine discounts.
More information on member benefits
www.pam.fi
Uni-passport
Liquid fuels A PAM membership card entitles you to a discount of 2.1 cents/litre on valid retail prices when you purchase petrol and diesel at Neste Oil service stations and Neste Oil unmanned stations. This benefit does not apply to Neste Oil Express stations. You can obtain this membership benefit when paying with cash or most common debit and credit cards. One exception is the Diners card, which does not entitle you to benefits. Benefits can only be obtained using one card at a time. For further information on the Neste Oil network, please visit www.neste.fi.
IT training TSL, The Workers’ Education Association of Finland, grants considerable discounts on various IT courses for PAM members. They offer courses relating to, e.g., work life, personal interests, multiculturalism, communications, and society.
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Are you heading out to work abroad? If you would also like to access trade unions elsewhere in the world, it’s worth getting a Uni passport, which you are entitled to as a member of PAM.
The PAM boutique sells hooded jackets, T-shirts, toiletry bags, mobil phone covers, pens, rucksacks, Globe Hope bags, sweets etc. You can find the boutique at www.innoflame.fi/store/pam/
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s Membership is
ues
rvice sector can s in the private se the unemployer ag an m d an s oyee and All salaried empl p in Service Union United PAM hi rs be em m r fo apply ment fund. employ only trepreneurs who en d an s al on si unemployment ofes Self-employed pr apply to join the union (not the ployment Fund so al em themselves can ended that they also join the Un m m co re is It . ). ed nd oy fu pl s and the Self-Em for Entrepreneur
When does my membership begin?
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What if I change into another union from PAM? If you start working in a sector not covered by PAM, you should contact your new union first and agree with them on the start date of your membership. You should thereafter authorise your new union to inform PAM about the change of union. This way you can ensure that your transfer to a new union and unemployment fund takes place without interruption in membership.
Is my right to unemployment security interrupted if I change my union? There are no interruptions in your unemployment security, if you change your union and unemployment fund so that your membership in your previous union and fund is valid until the date of transfer. It’s important to make sure that the start of your membership in the new unemployment fund takes place within 30 days, so that there is no interruption in your membership.
You become a PAM member on the date you send your web application or when you’re written application form arrives at the union and the unemployment fund. At the very earliest, you become a member on the date your membership fee is paid. Instructions on joining, the form to join PAM and the rules of the unemployment fund can be found at www. pam.fi.
How much do I pay for my membership?
What if I exchange my membership to PAM from another union/fund?
How do I pay my membership fee?
If you start working in a sector covered by PAM and you are a member of another union, fill in the information on your previous union and unemployment fun in the form to join PAM. Also indicate the item on the form where you authorise PAM to change the transfer of union on your behalf. In this case, you do not have to contact your previous union yourself. If you have terminated your membership in your previous union, you should join PAM and the unemployment fund within 30 days, so that your membership is not interrupted. According to the law on unemployment funds, an individual may not be a member of two unemployment funds simultaneously.
The membership fees for the union and the unemployment fund are deducted from all taxable earnings, benefits and bonuses paid by your employer. The membership fees are also deducted from part-time work and work done while receiving agreed benefits from the unemployment fund. The unemployment fund deducts the membership fees from your benefits paid.
The member services, interest representation as well as other activities of the union are covered by membership fees. The Representative Assembly of PAM decides on the amount of membership fees annually. The entire membership fee is tax deductible, and the union notifies the tax authorities about the membership fees you have paid on your behalf.
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How do I pay my membership fee? The easiest way of paying your membership fee is to authorise your employer to withhold it from your salary. If you do so, mark “Employer collection” in your registration form. PAM will send a letter of attorney to your employer. The membership fee collection agreement between you and your employer only concerns one employer at a time. If you have more than one employer, fill in a separate collection agreement for each. If you change your job, remember to inform PAM of this, and to authorise PAM to send a letter of attorney to your new employer. The easiest way to do it is to fill the form at www.pam.fi. Remember to check your payslip that your membership fees are deducted from your wages (“ jäsenmaksu” or “ay-maksu” in Finnish). If your employment is interrupted but you start working for the same employer later on, remember to check that the membership fee is still deducted from your wages. If you wish to pay the membership fee yourself, the unemployment fund will send you the payment information, and reference lists for paying the membership fees are sent annually. The reference number is different for each monthly fee. Using the correct reference is important to ensuring that all payments are registered with your membership data. The reference number provides the union with your information and the period of time the fee covers. Calculate the membership fee amount with the following formula: the valid membership fee rate multiplied by your gross salary divided by 100 (e.g. year 2014: 1,5 x gross salary / 100). Your gross salary stands for you earnings before tax. The easiest way to pay your membership fees is to log into the PAM electronic web service at www.pam.fi.
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w w w.pam.f i/ e a s y f e e EASY MEMBERSHIP FEES
Let your employer take care of your membership fees for you Make your everyday easier. Switch to direct collection of membership fees. When you authorise your employer to collect the membership fees directly from your wages, you only need to check from your payslip that the membership fees are deducted. It’s easy to switch to direct collection of membership fees: go to www.pam.fi/easyfee. Once you have informed PAM about starting direct collection, we will contact your employer and the collection of membership fees starts automatically.
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What if there’s an interruption in my earnings?
And what about retirement?
If you start working full-time, you are on parental leave, performing your military service or you are receiving sick pay or unemployment benefit from The Social Insurance Institution of Finland (Kela), you are freed from paying your membership fees. It is your obligation to inform PAM when you are on leave from work. This is crucially important, because members who have not paid their membership fees for over 3 months without an acceptable reason can be expelled from the union and the unemployment fund. You can inform PAM about the exemption from paying your membership fees through the electronic member service at www.pam.fi.
Upon retiring from work, inform the union. Please state whether you want to continue your PAM membership as a pensioner and receive the Pam magazine and your membership card in the future. Membership is free of charge for pensioners. Pensioner members are entitled to most of our membership benefits and discounts.
What if I change jobs, profession or contact information? If you change your employer, workplace or occupation or you receive a new e-mail address or telephone number, update your personal information at the electronic member service (www.pam.fi). The union sends mail targeted to your occupation, as well as text messages especially during collective agreement negotiations, so keeping your contact information and details of your workplace and occupation up to date helps the union to represent your interests and you will also stay posted. The union updates details of its members’ addresses using the Finnish Post Office’s address services, except for residents of the Åland Islands. You are not required to inform the union separately unless your address is blacklisted.
What if I start working abroad? if you work abroad, it’s recommended that you join the trade union and the unemployment fund in the country you work in. Before you move abroad, contact the union or unemployment fund.
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What if I work after retiring? If you work after retiring and would continue as a regular member, you can do so. According to the Unemployment Insurance Act, you can be a member of the Unemployment Fund until your 68th birthday. As a regular member, you must pay a membership fee based on all of your earnings (1.5% in 2013). To be entitled to unemployment benefit, a person over 65 must be laid off full-time and all other unemployment security terms must be fulfilled.
How do I leave the union and the unemployment fund? You have to notify the union in writing about terminating your membership. You can send your notification to jasenrekisteri@pam.fi. Please state the reason for leaving the PAM and the date of terminating your membership. If your employer has deducted the membership fees from your wages, remember to notify your payroll administrator about the termination of your membership. Remember to check your pay slip that the membership fee is no longer deducted from your wages. When you change into another sector, we recommended you to join the union that represents your sector and your membership is not interrupted.
REMEMBER: www.pam.fi
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ENTREPRENEURIAL MEMBERS Self-employed professionals and entrepreneurs Self-employed professionals and entrepreneurs can join PAM (not the unemployment fund) as entrepreneurial members of Service Union United PAM. Self-employed professionals and entrepreneurs pay membership fees that are based on the pension insurance premium on their earned income. However, self-employed professionals and entrepreneurs cannot join Service Union United PAM’s unemployment fund. When you start as an entrepreneur, it is recommended to join the Unemployment Fund for Entrepreneurs and the Self-Employed.
What if I’m a PAM member and I start as an entrepreneur or I start working in a family business? If you start your own company, please notify the union immediately, irrespective of whether or not you are working in a PAM sector in addition to it. The union recommends transferring to the Unemployment Fund for Entrepreneurs and Self-Employed, when you start your entrepreneurial activities. An entrepreneur can be a member of the union and unemployment fund for a maximum of 18 months post-cover. For this period of time, you will pay a membership fee that is defined according to your income in your previous work. If your entrepreneurial activities continue after this post-cover, your membership of PAM and the unemployment fund will cease. If you so wish, you can continue as a member of PAM (though not the unemployment fund), but you have to notify the union about it separately.
30 per cent of the company (in terms of voting rights). Furthermore, a person will be recognised as an entrepreneur if he/she is employed in a managerial position in a limited company and either alone or together with family members owns at least half of the company or has at least half the voting rights or otherwise comparable command of the company. Family members who work in a limited liability partnership in a company are also considered to be entrepreneurs. The same rules apply to family members of the person who holds the company name. ‘Officer position’ stands for managing director, board member or other equivalent position, and ‘family member’ stands for spouse or partner and relatives who live in the same household and are in direct line of ascent or descent of the entrepreneur. If you own shares in your employer’s company as outlined above, you will generally be considered an entrepreneur when it comes to unemployment security. Therefore, you are not necessarily entitled to the same allowance as those in salaried work. For more information on the unemployment security of entrepreneurs and their family members, please contact the Unemployment Fund for Entrepreneurs and the SelfEmployed, tel: 0800 90 888 or www.ayt.fi.
When can an entrepreneur not join PAM?
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A person is recognised as an entrepreneur, if they are obliged to take out insurance under either the Self-Employed Persons’ Pension Act (YEL) or the Farmers’ Pensions Act (MYEL). Also considered as an entrepreneur is a person who is subject to another statutory pension act, and who is an officer of a company, and who personally owns at least 15 per cent or who jointly with family members or whose family members own at least
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Regional Offices
THE UNEMPLOYMENT FUND OF PAM The unemployment fund provides unemployment benefits in the form of benefit payments for the duration of unemployment for members who satisfy the relevant conditions. Unemployment benefits are also paid during employment promotion measures as defined by Kela (www.kela.fi). You can obtain an application form from the Employment and Economic Development Office or from the regional office of your union. Instructions on how to fill in the form correctly are included, together with the necessary documents from your union. You can send the form electronically through the web service of the unemployment fund. In addition, you can seek advice by phoning the unemployment fund service number, tel: 020 690 211. The unemployment fund of PAM can be contacted from Monday to Friday at 9:00-16:00. A member who becomes unemployed for the first time will receive a letter from the unemployment fund with instructions for application.
Turku Yliopistonkatu 33 G, 4th floor 20100 Turku turku@pam.fi
Jyväskylä* Kalevankatu 4, 2nd floor 40100 Jyväskylä jyvaskyla@pam.fi
Vaasa Pitkäkatu 38 C 65100 Vaasa vaasa@pam.fi
Kouvola* Urheilijankuja 6 45100 Kouvola kouvola@pam.fi Kuopio Ajurinkatu 29 70110 Kuopio kuopio@pam.fi Lahti Rautatienkatu 21 B, 3rd floor 15110 Lahti lahti@pam.fi
The unemployment fund will also pay rotational compensation to members on rotational leave.
Oulu Uusikatu 22 90100 Oulu oulu@pam.fi
All benefits are paid according to law. The unemployment fund regularly announces matters related to payment of benefits in the PAM magazine and on the internet. You can also find information about benefits on the website of the Federation of Unemployment Funds in Finland www.tyj.fi.
Pori* Isolinnankatu 24, 3rd floor 28100 Pori pori@pam.fi
You can obtain more information about payments of benefits from the unemployment fund, regional offices of the union, the employment agency or online at www.pam.fi/tyttomyyskassa. You can also find the fund’s online service at the same address. The unemployment fund mailing address is Palvelualojen työttömyyskassa PL 93, 00531 Helsinki.
Rovaniemi* Rovakatu 8 96100 Rovaniemi rovaniemi@pam.fi
19.3.14
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Helsinki-Uusimaa Siltasaarenkatu 6, 4th floor PL 54, 00531 Helsinki helsinki-uusimaa@pam.fi
Tampere Aleksis Kiven k. 18 B, 3rd floor 33210 Tampere tampere@pam.fi
Main Office Paasivuorenkatu 4–6 A PL 54, 00531 Helsinki pam@pam.fi Open Mon–Fri 9:00–16:00 *Open Mon–Fri 9:00–12:00 and 13:00–16:00 Offices with limited opening hours Hämeenlinna Turuntie 9 as. 2, 13130 Hämeenlinna Open: Tue, Fri 9:00–14:00 tampere@pam.fi Joensuu Kauppakatu 17 B, 3rd floor 80100 Joensuu Open: Mon 9:00–12:00 and 13:00–16:00 Kajaani Kauppakatu 22 B, 2nd floor 87100 Kajaani Open: Wed 10:00–15:00 Kokkola Kauppatori 2, 2nd floor 67100 Kokkola Open: Mon 9:00–12:00 and 13:00–16:00
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facebook.com/pamliitto Membership services 030 100 600
All matters related to joining PAM, membership in PAM, membership fees and member benefits.
Employment advice for members 030 100 620
All matters related to wages, working times, holidays and dismissals.
Unemployment Security 020 690 211 All matters related to unemployment and unemployment benefit.
32 Switchboard 020 774 002 www.pam.fi