ODA Journal: Nov/Dec 2015

November/December 2015 | Vol. 106, No. 6

CE in the Ozarks page 13

Features

34 Child Abuse in the Dental Setting 36 Changes to the PMP www.okda.org

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Dedicated to

Wealth Enhancement...

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Toll Free: (800)264-5815 Office: (405)751-8600 Fax: (405)751-8898 3129 NW 63rd St. Oklahoma City, OK 73116 www.wilshire-pennington.com

journal | November/December 2015

Oklahoma Dental Association

ODA JOURNAL STAFF

EDITOR Randy White, DDS, editor@okda.org

November/December 2015 | Vol. 106, No. 6

ASSOCIATE EDITOR Frank J. Miranda, DDS EDITORIAL BOARD MEMBERS M. Edmund Braly, DDS Somer Heim, DDS

EDITORIAL 04 From the Oklahoma Dental Foundation

CE in the Ozarks

ASSOCIATION

EXECUTIVE DIRECTOR F. Lynn Means DIRECTOR OF COMMUNICATIONS & EDUCATION Tina Evans COMMUNICATIONS MANAGER Chelsea Canada

OFFICERS 2015-2016

PRESIDENT Lindsay Smith, DDS, president@okda.org PRESIDENT-ELECT M. Edmund Braly, DDS, presidentelect@okda.org

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VICE PRESIDENT Juan Lopez, DDS, vicepresident@okda.org SECRETARY/TREASURER Daniel Wilguess, DDS, treasurer@okda.org SPEAKER OF THE HOUSE Krista Jones, DDS, speaker@okda.org IMMEDIATE PAST PRESIDENT Matthew Cohlmia, DDS, pastpresident@okda.org

ADMINISTRATIVE STAFF EXECUTIVE DIRECTOR F. Lynn Means

DIRECTOR OF GOVERNANCE & FINANCE Shelly Frantz DIRECTOR OF MEMBERSHIP & IT Jerrell Welch

A weekend filled with family, fun and continuing education.

OKLAHOMA DENTAL FOUNDATION

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24 An Opportunity to Serve

Child Abuse in the Dental Setting

LEGISLATIVE LOOP

DIRECTOR OF COMMUNICATIONS & EDUCATION Tina Evans COMMUNICATIONS MANAGER Chelsea Canada OPERATIONS MANAGER Britney Morris

0 5 Calendar of Events 0 6 ODA Rewards Partners 08 Welcome New Members & In Memoriam 10 2016 Membership Dues Renewal 11 2015 OK Relief and Disaster Grant Program Donors 1 2 2015 Pride Contributors 1 3 CE in the Ozarks 1 4 2015 Smile Contributors 1 5 New Dentist Parties & ODA Mentorship Program 1 6 ODA Member Benefit Corner 1 8 ODA Rewards Partners Column 1 9 Information from the ADA 2 0 2016 ODA Annual Meeting CE Preview 2 2 Call for 2016 ODA Award Nominations 2 3 Enhancing Tobacco Cessation Services

Stay connected with the ODA!

2 6 The Prescription for Improving Oklahoma’s Health 27 OK Capitol Club & 2015 DENPAC Contributions 2 8 2015 DENPAC Members 2 9 Dentist Day at the Capitol

MEMBERSHIP SERVICES MANAGER Kylie Ethridge SPECIAL PROJECTS MANAGER Tori Dennis THE OKLAHOMA DENTAL ASSOCIATION JOURNAL (ISSN 0164-9442) is published bimonthly by the Oklahoma Dental Association, 317 NE 13th Street, Oklahoma City, OK 73104, (405) 848-8873. Annual subscription rate of $39 for ODA members is included in their annual membership dues. Rates for nonmembers are $51. Single copy rate is $14, payable in advance. Periodical postage paid at Oklahoma City, OK AND additional mailing offices. POSTMASTER: Send address changes to OKLAHOMA DENTAL ASSOCIATION JOURNAL, 317 NE 13th Street, Oklahoma City, OK 73104. Opinions and statements expressed in the OKLAHOMA DENTAL ASSOCIATION JOURNAL are those of the author and are not necessarily those of the Oklahoma Dental Association. Neither the Editors nor the Oklahoma Dental Association are in any way responsible for the articles or views published in the OKLAHOMA DENTAL ASSOCIATION JOURNAL.

www.okda.org Do you receive the ODA Member e-newsletter? If not, send your e-mail address to jwelch@okda.org and stay informed!

ADVERTISERS Thank you to these businesses who advertise in the ODA Journal

Inside Front Cover Wilshire Pennington Inside Back Cover Valliance Bank Back Cover Dental Practice Support

3000ig AFTCO Burkhart Dental Supply Delta Dental of Oklahoma Dental Credentialing Specialists, Inc. Dental Systems, Inc. Endodontic Associates Green Dental Laboratories Paragon Dental Practice Transitions Warschaw Learning Institute

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Member Spotlight: Dr. David Wong

SPOTLIGHT 30 ODA Member: Dr. David Wong 31 ODA Cares: Edmond Ministries of Jesus 32 ADCF Appoints New Board Member

FEATURES 34 Child Abuse in the Dental Setting 36 Recent Changes to the OK PMP 38 An Exceptional Patient Experience

CLASSIFIEDS

4 0 ODA Classified Listings

www.okda.org

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GUEST EDITORIAL FROM THE ODF EXECUTIVE DIRECTOR John Wilguess ODF Executive Director

From the Oklahoma Dental Foundation the heart of the dental community – charitable care.

Through the past few years, your Oklahoma Dental Foundation has been engaged in a very direct effort to address “access-to-care” problems in the state. We know, from myriad reports, that this is an issue affecting thousands of our neighbors throughout the state.

As we have come to learn, “access-tocare” means different things to different people. For some, it defines a situation when there is no dentist available within a reasonable geographic area. For others, the problem stems from the cost of acquiring treatment in a state that ranks 44th in the nation for the number of households (approximately 543,000 Oklahomans) living in poverty. Still more find that lack of education is a barrier keeping them from accessing available dental care. It has been astounding to see children living in areas where SoonerCare providers are available but who do not receive consistent (or any) treatment, with a major reason being that caregivers do not understand the important role of good oral health in the lives of their charges.

While this is not an exhaustive list of reasons for “access-to-care” issues, it certainly shines a light on some of the contributing factors. Interestingly, the response from Oklahoma dentistry has been one of immense generosity. The drive to help overcome these barriers to care is one which comes straight from

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journal | November/December 2015

MobileSmiles Oklahoma and Oklahoma Mission of Mercy (OkMOM) are laserfocused on providing direct dental care to as many of those in need as possible, regardless of circumstances. This impulse to help, to make lives better, is one we need to continue to develop and support through our charitable contributions and volunteer actions. It is through these avenues that we come into contact with people who are unlikely ever to see a dentist (at least until there is some major associated health crisis).

Yet, there is another side of our charitable nature that the ODF is thinking about, working on, and trying to find solutions for. Our desire to help those in dental need comes from the expectation that the charitable work we do will provide assistance to those we help to better themselves. None of us wants to find ourselves in situations (whether it be in your dental office, at OkMOM, in a charitable clinic, or on board MobileSmiles) where we are promoting irresponsible lifestyles or creating dependency on the good will of those providing charitable care. We come away from those situations feeling used and more on-guard the next time we are asked to provide care. We want to see those we help use our gift to make an effort to become self-reliant. When that doesn’t happen, our inclination to help is sorely tested.

The ODF is engaged with a number of local and state organizations to work on the recognition that poverty programs and the methods we use to reach out to those in need are in a place where systemic change is necessary. We are

“Oklahoma dentists continue to be a solution to the thousands of fellow Oklahomans who need help.

Now it is time for us to move into another phase in which we work towards realizing self-reliance on the heels of the generosity you pour out.” working to better understand the issues that anchor into poverty those we are spending tremendous resources to help.

There are more sources of help, care and concern within the non-profit and church communities of Oklahoma than in any amount of money the state can direct to help solve these problems.

The desire of Oklahoma dentists -- who got behind the idea of charitable care and diverse delivery methods years ago -- was far ahead of the curve in trying to bring change to Oklahoma. Now, we hope to help advance your foresight in charitable care in such a way that we are providing long-term help that lifts our patients, and our state, into a better life situation.

If you would like to know more about the partnerships we are forming and how we are positioning the ODF as a partner in helping to build bridges out of poverty, please contact me at 405.241.1299 or jwilguess@okdf.org. If you would like to help us more fully accomplish our mission, we would appreciate your charitable contribution as well at www.okdf.org.

CALENDAR OF EVENTS Visit ODA’s online calendar at OKDA.ORG to view more meetings and events.

NOVEMBER 3 TCDS Meeting 5:30 pm - 8:00 pm TiAmo’s Restaurant Tulsa NOVEMBER 4-10 ADA Annual Session & ADA New Dentist Conference Washington, D.C. NOVEMBER 18 Pizza & Politics 12:00 pm OUCOD NOVEMBER 20 OkMOM Steering Committee 8:30 am - 9:30 am ODA

TCDS All Day CE 8:00 am - 5:00 pm Crowne Plaza - Tulsa Southern Hills ODA Annual Meeting Planning Committee 10:00 am - 12:00 pm ODA ODF Board of Trustees 1:00 pm - 3:00 pm ODA NOVEMBER 26-27 ODA Closed

DECEMBER 23-25 ODA Closed

JANUARY 1 ODA Closed JANUARY 8 ODA Annual Meeting Planning Committee 10:00 am - 12:00 pm ODA Council on Dental Education & Public Information 1:00 pm - 3:00 pm ODA Council on Membership & Membership Services 3:00 pm - 4:30 pm ODA

JANUARY 15 Council on Nominations 9:00 am - 10:00 am ODA Council on Governmental Affairs 10:00 am - 12:00 pm ODA JANUARY 21 Rural Dentistry Panel 6:00 pm - 8:00 pm ODA JANUARY 29 TCDS All Day CE 8:00 am - 4:00 pm Tulsa Renaissance Hotel

ODA Cocktails & Convo Happy Hour 4:00 pm - 6:00 pm ODA

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WE'RE THIRSTY! oda Cocktails & Convo

friday, january 8, 2016 4-6pm @ the oda building - okc beer, wine & snacks will be provided!

TO a N od s!

E r P O ll be a em m

www.okda.org

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Discounts on HealthCheck services (405) 242-1200 www.advancedbodyscan.com

Receive e-claims for only .25 cents (866) eclaims (325-2467) www.1866eclaims.com

Save up to 10% on products and logo applications (800) 990-5407 www.landsend.com/business

Special pricing for waste pickup (870) 427-6017 www.medicalwasteservices.org

Flat-fee affordable collections system (800) 711-0023 www.americanprofit.net Discounts on home & office filtration services (956) 631-5440 www.betterwatersolution.com Discounts on gloves and masks (877) 484-6149 www.dentalassociationgloves.com

Receive 85-97% of the current market price (800) 741-3174 www.easyrefine.com

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Special pricing and a three-year rate guarantee (918) 809-5471 www.heartlandpaymentsystems.com

Discount of $125 off enrollment (800) 683-2501 www.iaplus.com

journal | November/December 2015

HIPPA/HITECH Training Licensing & Privacy Officer License Discount (469) 342-8300 ext.507 www.SmartTrainingLLC.com

Free Container with recycling with SolmeteX Hg5速 amalgam separator purchase (800) 216-5505 www.solmetex.com

Discounted office supply program www.okda.ctcshares.com Discounts on Shipping Services (800) 636-2377 www.savewithups.com/ada 25% discount on a new website (888)433-1747 www.prosites.com/oda

Name brand uniforms at a great price www.okda.org/rewards-program

Discounts on Digital Video Services & On-Hold Messaging (800) 460-4653 www.works24.com

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New ODA Members Joined August 11 - October 10, 2015 Please join the ODA in welcoming our new members into Oklahoma’s community of organized dentistry.

Lloyd Kenneth Noble Jr

Central

Tapan Koticha

Oklahoma County

David Lee Miller

Central

Michael J McKinney

Oklahoma County

Jason Chang

Central

Brandon Schultz

Oklahoma County

Kayla Muszynski

Central

Brian Patten

Tulsa County

Kyle Downum

Northern

Mark Gaches

Tulsa County

Tracey German

Oklahoma County

Angie Nauman

Tulsa County

Melanie Villalobos

Oklahoma County

David Jump

Tulsa County

The ODA extends our deepest sympathy to our colleagues and friends who passed in 2015.

We say farewell.

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Samuel Max Barrett

2/19/2015

Northwest District Dental Society

Robert Lyle Bartheld

6/15/2015

Eastern District Dental Society

Jon Becker

1/1/2015

Oklahoma County Dental Society

Lawrence T Brewer

1/1/2015

Southwest District Dental Society

Frank Bernard Cox

9/19/2015

Oklahoma County Dental Society

Stephen Taylor Foreman

7/29/2015

Eastern District Dental Society

William R Hiatt

2/5/2015

Northern District Dental Society

David W Koontz

5/7/2015

Oklahoma County Dental Society

Kenneth E Miller

1/1/2015

Oklahoma County Dental Society

Kyle R Moore

1/1/2015

Oklahoma County Dental Society

George R Safley

2/19/2015

Central District Dental Society

Herbert T Shillingburg

7/12/2015

Oklahoma County Dental Society

Rhame Paul Wood

3/3/2015

Northern District Dental Society

Joe Linn Wright

7/10/2015

Oklahoma County Dental Society

journal | November/December 2015

Go Green.

Green Save Green.

Green

(with electronic funds transfer and e-claims) Managing time and money is key to running your successful dental practice. So g o green and save even more green by utilizing Electr onic Claims and Dir ect Deposit.

Delta Dental of Oklahoma’s online system, PEARL, offers FREE and FAST REAL-TIME claims processing!

• Know your patient’s financial responsibility BEFORE they leave your office.

• Eliminate the need to bill your patients.

• Receive claim payments via Direct Deposit - saving time and money!

To learn more, please contact our Provider Relations team at: 800-522-0188, Ext. 137 (Toll Free) -or405-607-2137 (OKC Metro) -or- Email us at: PR@DeltaDentalOK.org.

Our digital revolution continues... join us today! www.okda.org

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WHERE DO MY DUES DONATIONS GO?

A snapshot of the 2015 Oklahoma Relief and Disaster Grant Program’s grant funding

May 2015 Storms Disaster Grants

In the early weeks of May 2015, Oklahoma was hit by a strong sequence of storms that brought tornadoes, hail, flooding and, subsequently, damage to many homes and businesses. To date, the RDGP has awarded a total of $13,738 to dental professionals in the state to help alleviate the financial burden that comes with repairs from storms like these.

2015 RDGP Funding

OK Health Professionals Program (OHPP) The OHPP is a third-party program supported by the RDGP. The program offers rehabilitation and treatment services to medical professionals struggling with addiction or chemical dependency.

Annual Amount Donated: $7,800 Recipient 1 Recipient 2 Recipient 3 OHPP

Disaster Grant Recipient 2 Profession: Dentist Damage: Wind and hail caused multiple broken windows, fence destroyed and chipped exterior paint Location: Home Grant Amount Awarded: $6,000

Disaster Grant Recipient 1 Profession: Dentist

Disaster Grant Recipient 3 Profession: Dental Hygienist Damage: Interior of home completely flooded Location: Home

So, what can you DO now?

Damage: Phone system destroyed from strong winds and flooding Location: Practice Grant Amount Awarded: $1,738

Grant Amount Awarded: $6,000

Oklahoma weather is unpredictable 365 days a year which means the RDGP is in constant need of financial support. In 2015 the RDGP Trust received $13,298 in donations from dues-paying members. Please consider making a donation to the Relief Fund for the 2016 year by checking the RDGP box on your dues statement.

2016 Membership Dues Renewal It’s right around the corner!

The 2016 membership renewal kicks off at the end of November. Make sure you renew by January 1, 2016 to maintain all of the great benefits your membership provides. Our strength in Washington, D.C., at our State Capitol, and in your community is reliant on our united dental front, so renew for 2016 and help us continue the fight! We even offer convenient installment plans to help fit your budget.

NO ODA Dues Increase for 5 th Consecu tive Year!

Please don’t hesitate - renew right away and keep the profession of dentistry strong!

Convenient Installment Payment Plans You don’t have to pay your 2016 ODA/ADA/Component (tripartite) dues all at once.

Your ODA understands that it may not be convenient to remit your membership dues in one payment. We are excited to provide you with the opportunity to pay your 2016 membership in monthly installments! You have the option of renewing in a way that is convenient for you.* To take advantage of an ODA dues installment plan, please contact Jerrell Welch, ODA Director of Membership & IT, at jwelch@okda.org or 405.848.8873. *Please note that there is a nominal $6.00 installment fee for each payment.

10 journal | November/December 2015

A Gift that Helps Your Colleagues

Thank you to the ODA Members who donated in 2015 to the Oklahoma Relief and Disaster Grant Program Dr Robert G Adair

Dr Russell Coatney

Dr Michael C Hansen

Dr Gene M Koop

Dr Justin R Parks

Dr B Dan Storm

Dr Jeffrey Ahlert

Dr Brian D Coerver

Dr Leslie B Hardy Jr

Dr Jay L Kruska

Dr Kenneth D Parks

Dr Steven D Strange

Dr Errol J Allison

Dr Logan W Coffee

Dr Aaron S Harman

Dr Michael J Kubelka

Dr John Phillips III

Dr Jackson L Sullivan

Dr Jim Ambrose

Dr Aaron T Cohenour

Dr Joe M Harris

Dr Amy Croom Kuker

Dr Robert L Phillips

Dr Marc L Susman

Dr Mark Argo

Dr Adam G Cohlmia

Dr Bailey W Harrison

Dr Jarrod D Lack

Dr C Edwin Polk

Dr Joe F Swink Jr

Dr Michael Ariana

Dr Matthew Cohlmia

Dr Donald W Haskins

Dr Robert M Lamb

Dr Alvin R Posey

Dr Nathaniel W Talley

Dr Jamie M Ariana

Dr Ray Cohlmia Sr

Dr Richard Haught

Dr Larry J Lavelett

Dr Steven E Powell

Dr Jim O Taylor

Dr Bonnie L Arnould

Dr Margaret A Coker

Dr Darrell R Hazle

Dr Kevin L Layton

Dr P Justin Power

Dr Forrest L Arnould

Dr Leon A Conkling

Dr Owen B Hearne

Dr Kyle R Leisher

Dr Dana B Price

Dr Christopher K Templeton IV

Dr Douglas Auld

Dr Debbie A Corwin

Dr Robin D Henderson

Dr Grady L Lembke

Dr Dustin S Ragan

Dr Lauren K Avery

Dr James O Corwin

Dr Blake R Henry

Dr Heng L Lim

Dr G K Rains Jr

Dr Jeffrey D Baggett

Dr J Russell Danner

Dr Christina G Henry

Dr Dustin C Lively

Dr Rhett Rains

Dr Lillian F Barnes

Dr Darrell W Daugherty

Dr John B Henry

Dr Roman M Lobodiak

Dr Darryl D Reed

Dr Jeannie M Bath

Dr Susan R Davis

Dr Jeffrey Hermen

Dr Eric Loper

Dr Karen A Reed

Dr Justin Beasley

Dr David E Deason

Dr James Herndon

Dr Gary G Lott

Dr William G Reeves

Dr Brandon E Beaver

Dr Steven M Deaton

Dr Marilyn J Hiebert

Dr Lori M Lovette

Dr David R Reiter

Dr William E Beeson

Dr Kathy L DeHart

Dr Jeffrey C Hill

Dr Pamela G Low

Dr Jimmy J Richardson

Dr Kari Bender

Dr Robert M Dew

Dr Megan M Hill

Dr James B Lowe

Dr L Doug Riggs

Dr David J Birdwell

Dr Brian E Drew

Dr Myron S Hilton

Dr Jeff Lunday

Dr H Grant Ritchey

Dr William C Blubaugh

Dr Neill Dubberstein

Dr Richard R Hollander

Dr Steve O Lusk

Dr Ryan S Roberts

Dr Fred B Blythe

Dr Kevin C Duffy

Dr Matt Holloman

Dr R R Lyle Jr

Dr Erin K Roberts-Svob

Dr Beth Bohanon

Dr Patrick J Dukes

Dr Richard S Homsey

Dr David L Maddox

Dr Thomas M Rogers

Dr Curtis J Bowman

Dr Nha T Duong

Dr Richard S Homsey III

Dr David O Marks

Dr Miranda Ruleford

Dr Ryan L Brackett

Dr Clinton W Emerson

Dr Mathew D Hookom

Dr Kippy G Martin

Dr Terry J Schreiner

Dr M Edmund Braly

Dr Michael P Fauks

Dr Clifford B Hooper

Dr Mark E Massaro

Dr Mickey Sehorn

Dr Gary Lee Breece

Dr Jay P Fitzgerald

Dr James D Hooper

Dr Christopher R Mastin

Dr Drake Sellmeyer

Dr C Todd Bridges

Dr John M Folks

Dr Brad Hoopes

Dr Stephen Mayer

Dr G M Sellmeyer

Dr George I Bridges

Dr Steven Fooshee

Dr Eric Hopkins

Dr Jandra Mayer-Ward

Dr Jeff Shadid

Dr George Bridges III

Dr Sarah M Fox

Dr Glen C Hornbuckle

Dr Paul A Shadid

Dr Jeffrey G Broermann

Dr Richard M Freeman

Dr Michael Hosier

Dr Eugene W McCormick

Dr Greg Shanbour

Dr Robert P Webb III

Dr Perry L Brooks

Dr Cathy Fuchs

Dr Robert V Hughes

Dr Hugh McDougall

Dr Nathan K Brown

Dr Danny Fuchs

Dr Nicholas S Hunter

Dr LaTonya SheltonMiller

Dr Robert H Wells

Dr Janna C McIntosh

Dr Wavel L Wells

Dr Robert B Bryan II

Dr Kenneth W Garner

Dr Larry F James

Dr Daniel S McNair

Dr Mark D Shirley

Dr Stephanie K Wendt

Dr Craig E Buntemeyer

Dr Chad Garrison

Dr Roger E Janitz

Dr Glenn A Mead

Dr S Clayton Sigmon

Dr Jay L White

Dr Bonnie L Burton

Dr Tracy A Gasbarra

Dr Donald T Johnson

Dr Joseph M Meador

Dr David A Simon

Dr Robin E White

Dr George C Bussman

Dr Bill Gladd

Dr Eugenia M Johnson

Dr Mark Mettry

Dr Floyd Simon Jr

Dr W S White

Dr Alan W Cady

Dr Stephen O Glenn

Dr Clint B Miner

Dr Gary H Smith

Dr Susan Whiteneck

Dr Sarah J Campbell

Dr Alvaro F Gonzalez

Dr Katherine Lawrence Johnson

Dr Robert L Miracle

Dr Gregg A Smith

Dr Kent H Wyatt

Dr Danny Cannon

Dr Mark W Goodman

Dr Mohammad Karami

Dr Andrea Montgomery

Dr Jimmy D Smith

Dr William B Wynn III

Dr Patricia Cannon

Dr James Gore

Dr Dale Kasting

Dr Lindsay Smith

Dr William B Wynn IV

Dr Wuse H Cara

Dr Sandra A Grace

Dr Patrick R Montgomery

Dr William T Yadon

Dr Scott M Carel

Dr Ronald L Graves

Dr Robert Moore

Dr Lori T Smith Dr Mark D Smith

Dr Kendra H Yandell

Dr John A Carletti

Dr Matthew Gray

Dr Terry R Smith

Dr James G Young

Dr Mary K Casey-Kelly

Dr Evangeline V Greer

Dr Conrad C Casler Jr

Dr Jerry L Greer

Dr Corey J Chambers

Dr Steven W Gregg

Dr Euna K Chang

Dr John E Groves

Dr Brian G Chastain

Dr Robert A Gruenberg

Dr Stephen A Chastain

Dr James W Hackler

Dr Bobby D Cheatham

Dr Jacob D Hager

Dr James L Clark

Dr Kent C Hall

Dr Matthew Keim Dr Charles R Keithline Dr Chanda A Kennemer Dr Michael J Kierl Dr Michael A Kincaid Dr Michael K Kirk Dr DeNae M Kirkpatrick Dr Melinda S Knight Dr William M Kohs Dr Theodore N Kondos Dr Jennifer M Koonce

Dr Robert B Morford III Dr Jack T Morrison Dr Don R Morton Dr James N Murtaugh Dr Gary D Nabors Jr Dr Monica M Neely Dr Jeffrey R Nelson Dr James S Nicholson Jr Dr Jana K Oister

Dr John P Theobald Dr Diana H Thien Dr John A Thomas Dr Paul E Thomas Dr Roy L Thornbrough Dr Kara C Tims Dr Dean O Todd Dr James S Torchia Dr Vic H Trammell Sr Dr Byron N Tucker Dr Charles R Tucker Dr Paula Vanbuskirk Dr Jonah R Vandiver Dr Randall E Venk Dr Nathan C Villines Dr S M Vincent Dr Michael J Wallace Dr Christopher K Ward Dr Brett R Warn Dr Joe F Warriner

Dr Geoffrey D Sparks Dr James A Sparks Dr Julie Speights Dr Chad D Spiva Dr Robert C Steele Dr J Michael Steffen Dr James G Steyer Jr Dr Braden H Stoltenberg

You can donate yearround to RDGP at okda.org/programs.

www.okda.org

11

Thank You to the 2015 Pride Contributors

Pride is a voluntary section of membership that shows how much you care about the future of organized dentistry. Your “Pride” membership dues go directly to offset some of the costs of lobbying at the State Capitol. It is imperative that we continue to maintain a positive and powerful presence at the Capitol and your $25 ODA Pride membership continues to make that possible.

Dr Robert G Adair

Dr Kent Cohenour

Dr Bruce Hall

Dr Michael J Kubelka

Dr Monica M Neely

Dr Robert C Steele

Dr Jeffrey Ahlert

Dr Adam G Cohlmia

Dr Kent C Hall

Dr Amy Croom Kuker

Dr Jeffrey R Nelson

Dr J Michael Steffen

Dr Jim Ambrose

Dr Matthew Cohlmia

Dr Michael C Hansen

Dr Jarrod D Lack

Dr Rodney Nelson

Dr James G Steyer Jr

Dr Roger S Andrews

Dr Ray Cohlmia Sr

Dr Leslie B Hardy Jr

Dr Robert M Lamb

Dr James S Nicholson Jr

Dr Braden H Stoltenberg

Dr Michael Ariana

Dr Margaret A Coker

Dr Aaron S Harman

Dr Larry J Lavelett

Dr Jana K Oister

Dr B Dan Storm

Dr Bonnie L Arnould

Dr Leon A Conkling

Dr Joe M Harris

Dr Kevin L Layton

Dr Justin R Parks

Dr Carla F Sullivan

Dr Forrest L Arnould

Dr Debbie A Corwin

Dr Bailey W Harrison

Dr Jean H Lee

Dr John Phillips III

Dr Jackson L Sullivan

Dr Douglas Auld

Dr James O Corwin

Dr Mark A Harwood

Dr Kyle R Leisher

Dr Robert L Phillips

Dr Marc L Susman

Dr Jeffrey D Baggett

Dr Lester L Cowden III

Dr Richard Haught

Dr Grady L Lembke

Dr Steven E Powell

Dr Joe F Swink Jr

Dr Thomas K Ball

Dr Adrienne L Cox

Dr Darrell R Hazle

Dr Dennis A Leseberg

Dr P Justin Power

Dr Nathaniel W Talley

Dr Jeannie M Bath

Dr J Russell Danner

Dr Owen B Hearne

Dr Marti L Levinson

Dr Dana B Price

Dr Jim O Taylor

Dr Robert E Baumann

Dr Darrell W Daugherty

Dr Gary S Henderson

Dr Heng L Lim

Dr Dustin S Ragan

Dr Justin Beasley

Dr Susan R Davis

Dr Robin D Henderson

Dr Dustin C Lively

Dr Gary Rahill

Dr Christopher K Templeton IV

Dr Brandon E Beaver

Dr David E Deason

Dr Blake R Henry

Dr Roman M Lobodiak

Dr G K Rains Jr

Dr William E Beeson

Dr Steven M Deaton

Dr Christina G Henry

Dr Eric Loper

Dr Rhett Rains

Dr Kari Bender

Dr Robert M Dew

Dr John B Henry

Dr Juan R Lopez

Dr Kevin Ray

Dr David J Birdwell

Dr Michael L Dial

Dr Jeffrey Hermen

Dr Gary G Lott

Dr Darryl D Reed

Dr William C Blubaugh

Dr Albert E Drake Jr

Dr James Herndon

Dr Lori M Lovette

Dr Karen A Reed

Dr Fred B Blythe

Dr Brian E Drew

Dr William G Hiatt

Dr James B Lowe

Dr William G Reeves

Dr Beth Bohanon

Dr Neill Dubberstein

Dr Marilyn J Hiebert

Dr Jeff Lunday

Dr David R Reiter

Dr Curtis J Bowman

Dr Kevin C Duffy

Dr Jeffrey C Hill

Dr R R Lyle Jr

Dr Jimmy J Richardson

Dr Ryan L Brackett

Dr Nha T Duong

Dr Richard R Hollander

Dr James A MacRobert

Dr L Doug Riggs

Dr M Edmund Braly

Dr Clinton W Emerson

Dr Matt Holloman

Dr David O Marks

Dr H Grant Ritchey

Dr Gary Lee Breece

Dr Michael P Fauks

Dr Richard S Homsey

Dr Kippy G Martin

Dr Ryan S Roberts

Dr C Todd Bridges

Dr Jay P Fitzgerald

Dr Richard S Homsey III

Dr Stephen R Martin

Dr Erin K Roberts-Svob

Dr George I Bridges

Dr John M Folks

Dr Mathew D Hookom

Dr Mark E Massaro

Dr Miranda Ruleford

Dr George Bridges III

Dr Steven Fooshee

Dr James D Hooper

Dr Christopher R Mastin

Dr Andrea B Scoville

Dr Jeffrey G Broermann

Dr Sarah M Fox

Dr Brad Hoopes

Dr Stephen Mayer

Dr Mickey Sehorn

Dr Nathan K Brown

Dr Elbert A Franklin

Dr Eric Hopkins

Dr Jandra Mayer-Ward

Dr James A Sellers Jr

Dr Robert B Bryan II

Dr Richard M Freeman

Dr Michael Hosier

Dr Charles D McAllister

Dr Drake Sellmeyer

Dr Craig E Buntemeyer

Dr Emily M Frye

Dr Nicholas S Hunter

Dr G M Sellmeyer

Dr William B Burchard

Dr Cathy Fuchs

Dr Larry F James

Dr Eugene W McCormick

Dr Bonnie L Burton

Dr Danny Fuchs

Dr Roger E Janitz

Dr Hugh McDougall

Dr Greg Shanbour

Dr W S Waugh

Dr George C Bussman

Dr Gary D Gardner

Dr Donald T Johnson

Dr Alan W Cady

Dr Kenneth W Garner

Dr Eugenia M Johnson

Dr LaTonya SheltonMiller

Dr Robert P Webb III

Dr Daniel S McNair

Dr William R Weber

Dr Danny Cannon

Dr Chad Garrison

Dr Mark D Shirley

Dr Robert H Wells

Dr Patricia Cannon

Dr Tracy A Gasbarra

Dr Katherine Lawrence Johnson

Dr Zachary McNickle Dr Mark Mettry

Dr S Clayton Sigmon

Dr Stephanie K Wendt

Dr Wuse H Cara

Dr Bill Gladd

Dr Richard K Jungers

Dr Marlo Miller

Dr David A Simon

Dr Jay L White

Dr Scott M Carel

Dr Stephen O Glenn

Dr Mohammad Karami

Dr Clint B Miner

Dr Floyd Simon Jr

Dr Robin E White

Dr Mary K Casey-Kelly

Dr Alvaro F Gonzalez

Dr Dale Kasting

Dr Robert L Miracle

Dr Gary H Smith

Dr W S White

Dr Conrad C Casler Jr

Dr Mark W Goodman

Dr Matthew Keim

Dr Andrea Montgomery

Dr Jimmy D Smith

Dr Susan Whiteneck

Dr Corey J Chambers

Dr James Gore

Dr Charles R Keithline

Dr Lindsay Smith

Dr John C Wood

Dr Euna K Chang

Dr Sandra A Grace

Dr Patrick R Montgomery

Dr Patrick A Woods

Dr Stephen A Chastain

Dr Ronald L Graves

Dr Robert Moore

Dr Lori T Smith Dr Mark D Smith

Dr Kent H Wyatt

Dr Bobby D Cheatham

Dr Matthew Gray

Dr Terry R Smith

Dr William B Wynn IV

Dr James L Clark

Dr Steven W Gregg

Dr Brooke R Snowden

Dr William T Yadon

Dr Russell Coatney

Dr John E Groves

Dr Geoffrey D Sparks

Dr Kendra H Yandell

Dr Logan W Coffee

Dr James W Hackler

Dr James A Sparks

Dr James G Young

Dr Aaron T Cohenour

Dr Jacob D Hager

12 journal | November/December 2015

Dr Chanda A Kennemer Dr Michael J Kierl Dr Michael K Kirk Dr DeNae M Kirkpatrick Dr Melinda S Knight Dr Jennifer M Koonce Dr Gene M Koop Dr Jay L Kruska

Dr Janna C McIntosh

Dr Dennis P Morehart Dr Robert B Morford III Dr Jack T Morrison Dr Don R Morton Dr James N Murtaugh Dr Gary D Nabors Jr

Dr Paul A Shadid

Dr Julie Speights Dr Chad D Spiva

Dr John P Theobald Dr Diana H Thien Dr John A Thomas Dr Paul E Thomas Dr Roy L Thornbrough Dr Kara C Tims Dr Dean O Todd Dr James S Torchia Dr Vic H Trammell Sr Dr Byron N Tucker Dr Paula Vanbuskirk Dr Jonah R Vandiver Dr Randall E Venk Dr Nathan C Villines Dr Jayson Voto Dr Kyle M Vroome Dr Michael J Wallace Dr Christopher K Ward Dr Brett R Warn

CE in the Ozarks at Big Cedar Lodge August 21-23, 2015

The first ODA trip to Big Cedar Lodge near Branson, MO. yielded 27 dental professionals who registered for the CE courses.

Attendees enjoyed Saturday’s course presented by Dr. M. Edmund Braly on drug-related necrosis of the jaws and Medicaid audits. Dr. Robert Herman presented Sunday morning on the importance of early orthodontic evaluation and planning.

The weekend schedule provided a lot of free time for families to enjoy all of the amenities that Big Cedar Lodge has to offer such as golfing, swimming and other water activities, a first-class spa, horseback riding and hiking, and so much more.

Dr. Edmund Braly wore a suit and tie for his Saturday presentation. So, a new ODA tradition was started at the ODA’s first CE weekend trip - cutting the tie of the speaker who dresses too formal. To see the video of Dr. Lindsay Smith, ODA President, cut Dr. Braly’s tie, visit the ODA’s Facebook page.

www.okda.org

13

Thank You to the 2015 Smile Contributors

Smile is a voluntary section of membership that helps the ODA shine a light on the importance of dentistry and all of the great things dentists are doing throughout Oklahoma. Your $25 Smile Section membership enables the ODA’s communications team to promote a positive oral health message to Oklahoma citizens around the state through multiple public relations tools.

Dr Robert G Adair

Dr Matthew Cohlmia

Dr James W Hackler

Dr Jay L Kruska

Dr Justin R Parks

Dr B Dan Storm

Dr Jeffrey Ahlert

Dr Ray Cohlmia Sr

Dr Jacob D Hager

Dr Michael J Kubelka

Dr John Phillips III

Dr Steven D Strange

Dr Jim Ambrose

Dr Margaret A Coker

Dr Kent C Hall

Dr Amy Croom Kuker

Dr Robert L Phillips

Dr Jackson L Sullivan

Dr Mark Argo

Dr Leon A Conkling

Dr Michael C Hansen

Dr Jarrod D Lack

Dr Steven E Powell

Dr Marc L Susman

Dr Michael Ariana

Dr Debbie A Corwin

Dr Leslie B Hardy Jr

Dr Robert M Lamb

Dr P Justin Power

Dr Joe F Swink Jr

Dr Bonnie L Arnould

Dr James O Corwin

Dr Aaron S Harman

Dr Larry J Lavelett

Dr Dana B Price

Dr Nathaniel W Talley

Dr Forrest L Arnould

Dr Lester L Cowden III

Dr Joe M Harris

Dr Kevin L Layton

Dr Dustin S Ragan

Dr Jim O Taylor

Dr Douglas Auld

Dr J Russell Danner

Dr Bailey W Harrison

Dr Kyle R Leisher

Dr Gary Rahill

Dr Jeffrey D Baggett

Dr Darrell W Daugherty

Dr Mark A Harwood

Dr Grady L Lembke

Dr G K Rains Jr

Dr Christopher K Templeton IV

Dr Jeannie M Bath

Dr Susan R Davis

Dr Richard Haught

Dr Dennis A Leseberg

Dr Rhett Rains

Dr Robert E Baumann

Dr David E Deason

Dr Darrell R Hazle

Dr Heng L Lim

Dr Kevin Ray

Dr Justin Beasley

Dr Steven M Deaton

Dr Owen B Hearne

Dr Dustin C Lively

Dr Darryl D Reed

Dr Brandon E Beaver

Dr Kathy L DeHart

Dr Gary S Henderson

Dr Roman M Lobodiak

Dr Karen A Reed

Dr William E Beeson

Dr Robert M Dew

Dr Robin D Henderson

Dr Eric Loper

Dr William G Reeves

Dr Kari Bender

Dr Michael L Dial

Dr Blake R Henry

Dr Juan R Lopez

Dr David R Reiter

Dr Tamara Berg

Dr Bryce Dorrough

Dr Christina G Henry

Dr Gary G Lott

Dr Scott G Renfrow

Dr David J Birdwell

Dr Albert E Drake Jr

Dr John B Henry

Dr Lori M Lovette

Dr Jimmy J Richardson

Dr William C Blubaugh

Dr Brian E Drew

Dr Jeffrey Hermen

Dr James B Lowe

Dr L Doug Riggs

Dr Fred B Blythe

Dr Neill Dubberstein

Dr James Herndon

Dr Jeff Lunday

Dr H Grant Ritchey

Dr Beth Bohanon

Dr Kevin C Duffy

Dr Marilyn J Hiebert

Dr R R Lyle Jr

Dr Ryan S Roberts

Dr Curtis J Bowman

Dr Patrick J Dukes

Dr Jeffrey C Hill

Dr James A MacRobert

Dr Erin K Roberts-Svob

Dr Ryan L Brackett

Dr Nha T Duong

Dr Myron S Hilton

Dr David O Marks

Dr Miranda Ruleford

Dr M Edmund Braly

Dr Clinton W Emerson

Dr Richard R Hollander

Dr Kippy G Martin

Dr Andrea B Scoville

Dr Gary Lee Breece

Dr Joseph P Fallin Jr

Dr Matt Holloman

Dr Mark E Massaro

Dr Mickey Sehorn

Dr C Todd Bridges

Dr Michael P Fauks

Dr Richard S Homsey

Dr Christopher R Mastin

Dr James A Sellers Jr

Dr George I Bridges

Dr Keifer L Fisher

Dr Richard S Homsey III

Dr Stephen Mayer

Dr Drake Sellmeyer

Dr George Bridges III

Dr Jay P Fitzgerald

Dr Mathew D Hookom

Dr Jandra Mayer-Ward

Dr G M Sellmeyer

Dr Jeffrey G Broermann

Dr John M Folks

Dr James D Hooper

Dr Paul A Shadid

Dr Nathan K Brown

Dr Steven Fooshee

Dr Brad Hoopes

Dr Eugene W McCormick

Dr Greg Shanbour

Dr Robert P Webb III

Dr Robert B Bryan II

Dr Sarah M Fox

Dr Eric Hopkins

Dr Hugh McDougall

Dr Craig E Buntemeyer

Dr Elbert A Franklin

Dr Glen C Hornbuckle

Dr LaTonya SheltonMiller

Dr William R Weber

Dr Janna C McIntosh

Dr Robert H Wells

Dr Bonnie L Burton

Dr Richard M Freeman

Dr Michael Hosier

Dr Claud H McKee

Dr Mark D Shirley

Dr Stephanie K Wendt

Dr George C Bussman

Dr Emily M Frye

Dr Nicholas S Hunter

Dr Daniel S McNair

Dr S Clayton Sigmon

Dr Jay L White

Dr Alan W Cady

Dr Cathy Fuchs

Dr Larry F James

Dr Glenn A Mead

Dr David A Simon

Dr Robin E White

Dr Danny Cannon

Dr Danny Fuchs

Dr Roger E Janitz

Dr Mark Mettry

Dr Floyd Simon Jr

Dr Susan Whiteneck

Dr Patricia Cannon

Dr Gary D Gardner

Dr Donald T Johnson

Dr Marlo Miller

Dr Gary H Smith

Dr Mark E Wilson

Dr Wuse H Cara

Dr Kenneth W Garner

Dr Eugenia M Johnson

Dr Robert L Miracle

Dr Jimmy D Smith

Dr Jana S Winfree

Dr Scott M Carel

Dr Chad Garrison

Dr Lindsay Smith

Dr John C Wood

Dr Mary K Casey-Kelly

Dr Tracy A Gasbarra

Dr Katherine Lawrence Johnson

Dr Andrea Montgomery

Dr Lori T Smith

Dr Patrick A Woods

Dr Conrad C Casler Jr

Dr Bill Gladd

Dr Patrick R Montgomery

Dr Kent H Wyatt

Dr Corey J Chambers

Dr Stephen O Glenn

Dr Dennis P Morehart

Dr Mark D Smith Dr Terry R Smith

Dr William B Wynn IV

Dr Euna K Chang

Dr Alvaro F Gonzalez

Dr Brooke R Snowden

Dr William T Yadon

Dr Bobby D Cheatham

Dr Mark W Goodman

Dr Geoffrey D Sparks

Dr Kendra H Yandell

Dr James L Clark

Dr James Gore

Dr James A Sparks

Dr James G Young

Dr Russell Coatney

Dr Sandra A Grace

Dr Logan W Coffee

Dr Ronald L Graves

Dr Aaron T Cohenour

Dr Matthew Gray

Dr Kent Cohenour

Dr Steven W Gregg

Dr Adam G Cohlmia

Dr John E Groves

14 journal | November/December 2015

Dr Mohammad Karami Dr Dale Kasting Dr Matthew Keim Dr Charles R Keithline Dr Chanda A Kennemer Dr Michael J Kierl Dr Michael K Kirk Dr DeNae M Kirkpatrick Dr Melinda S Knight Dr Jennifer M Koonce Dr Gene M Koop

Dr Robert B Morford III Dr Jack T Morrison Dr Don R Morton Dr James N Murtaugh Dr Gary D Nabors Jr Dr Monica M Neely Dr Jeffrey R Nelson Dr James S Nicholson Jr Dr Jana K Oister

Dr Julie Speights Dr Chad D Spiva Dr Robert C Steele Dr J Michael Steffen Dr James G Steyer Jr Dr Braden H Stoltenberg

Dr John P Theobald Dr Diana H Thien Dr John A Thomas Dr Paul E Thomas Dr Roy L Thornbrough Dr Kara C Tims Dr Dean O Todd Dr James S Torchia Dr Vic H Trammell Sr Dr Byron N Tucker Dr Paula Vanbuskirk Dr Jonah R Vandiver Dr Randall E Venk Dr Nathan C Villines Dr Jayson Voto Dr Michael J Wallace Dr Christopher K Ward Dr Brett R Warn Dr W S Waugh

New Dentist Parties

On September 10, Tulsa County Dental Society members gathered at the home of Drs. Ben and Eugenia Johnson for the annual Tulsa County New Dentist Party to celebrate the Component’s newest members. Members get together every year in welcoming the newest dentists to their local society with drinks, dinner and camaraderie.

On September 17, Oklahoma County Dental Society held its own New Dentist Party at the home of Dr. Edward Harroz III, OCDS President. New dentists got to mingle, catch up and meet OCDS Board Members. These events serve as one of many opportunities for members to network with colleagues in their area.

For information on how to become more involved in your local dental society, please contact Kylie Ethridge, Membership Services Manager, at 405.848.8873 or kethridge@okda.org.

“We make a living by what we get, we make a life by what we give.”

- Winston Churchill

ODA Mentorship Program

Many ODA members are finding this to be true while participating in this year’s ODA Mentorship Program.

The ODA kicked off the 2015 Mentorship Program with a Meet & Greet on September 11 with hors d’oeuvres, drinks and conversation.

Many mentees and mentors met for the first time and will continue to communicate through email, phone and in-person conversations, sharing their wisdom and experiences with the next generation of organized dentistry.

The program was started in 2014 to help connect third-year dental students with established ODA members for advice on

specializing, minimizing student debt, opening a practice, and much more. Each relationship differs; some are meeting once a month for lunch, others are opting for weekly phone calls. For more information about the Mentorship Program and how to get involved, contact Kylie Ethridge, Membership Services Manager, at 405.848.8873 or kethridge@okda.org.

www.okda.org

15

ODA MEMBER BENEFIT CORNER Why is a membership with the ODA/ADA so valuable?

The ODA/ADA supports all members at the national, state and local levels. From helping you manage your practice more efficiently and advocating on your behalf to offering you tools and resources that help you find the answers for which you’re looking, we’re there every step of the way.

Insurance Resources Looking for insurance for yourself, your family or your practice? Member group insurance plans offer term life, universal life, disability, overhead expense, supplemental health care coverage, professional liability, cyber liability, employment practices liability, and group excess. Securing the right insurance for you and your family can be challenging.

Fortunately, you have options!

ODA Member Insurance Plans are available exclusively to ODA members and are administered by Alexander & Strunk, Inc., (a member of 3000 Insurance Group), the ODAendorsed insurance brokers. Sponsored group plans include Life Insurance, Disability Income Protection and Business Overhead Expense, underwritten by New York Life Insurance Company, as well as, Professional Liability, Cyber Liability,

16 journal | November/December 2015

Employment Practices Liability and Group Excess (umbrella).

In addition to the sponsored plans, they have an ODA Member-only team to answer questions, assist with claims and provide advice specifically for dentists. With the start of the individual open enrollment period on November 1, you can also access the ODA Health Insurance Exchange to quote, compare and apply for individual health insurance. Assistance with group health plans is also available. Visit 3000ig.com or call 800.530.4863 to speak with a licensed insurance professional.

ADA Members Insurance Plans are available exclusively to ADA members. The ADA-sponsored group insurance plans include Life Insurance (Term Life and Term Plus Universal Life), Disability Income Protection, Office Overhead Expense and MedCASH. To learn more about the ADA Member Insurance Resources, visit ada.org/healthinsurance.

THE CONVENIENCE OF ONLINE SHOPPING THE CONFIDENCE OF LOCAL AGENTS

THE 3000 INSURANCE GROUP 3000 INSURANCE GROUP

2016 PRIVATE HEALTH EXCHANGE Open Enrollment begins November 1st and runs through January 31st.

Register and start shopping

3000iG.com

Speak with a licensed benefits counselor at

405.521.1600

ANSWERS. ACCESS. ACCOUNTABILITY.

Start your application today or call our office for questions or consultation.

405.521.1600 | info@3000ig.com | 3000iG.com

www.okda.org

17

ODA PARTNER COLUMN

This column is about ODA Rewards Partners’ products and services.

These are endorsed companies of the ODA that save ODA members money while keeping dues lower by providing royalties to the ODA.

When people need treatment now, they also need options now.

The CareCredit credit card is a payment option that lets your patients choose the care that’s best for them and helps them get started now—without delay.*

800-300-3046 carecredit.com

* Subject to credit approval.

NDDentalAsso.HalfPage.81315.indd 1

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ODA members save up to 36%* on UPS® shipping services

The Oklahoma Dental Association is proud to bring you valuable discounts on the products and services you need. Make the most out of your membership and take advantage of competitive rates available on UPS shipping services. Whether you need your documents or packages to arrive the next day or are looking for an affordable shipping option, UPS understands the importance of speed, reliability, and cost.

To save on your UPS shipments, simply:

Call: 1-800-MEMBERS (1-800-636-2377) M-F, 8 a.m. - 6 p.m. EST Visit: savewithups.com/ada

Oklahoma Dental Association

*See savewithups.com/ada for specific services and discounts. All discounts apply to the effective UPS Standard List Rates at the time of shipment and shall be applied on a weekly basis, unless otherwise specified.

UPS, the UPS brandmark and the color brown are trademarks of United Parcel Service of America, Inc. and are used with the permission of the owner. All rights reserved.

18 journal | November/December 2015

Helpful Information from the ADA

Your ThirdParty Payer Contract: Most Favored Nation Clauses The ADA often hears from members reporting that a third-party payer with whom they participate is requesting a sizable refund. The reason – the payer found that the doctor did not give the same discounts to the payer’s beneficiaries that he/she gave to other patients (some without a dental benefit plan).

Can the payer ask for such a refund?

How can payers access information on discounts provided to non-subscribers in a practice? Such situations are triggered by a very frequently used clause in the contract between a dentist and a thirdparty payer. It’s called a “Favored Nation Clause.”

ADA Announces Exclusive Student Loan Refinancing Offer with DRB

Through this clause, the dentist agrees not to charge higher fees to the patients covered under this plan than he/she would to other patients. An accompanying clause also stipulates that the dentist agrees to utilization reviews/ audits by the payer and further agrees to provide de-identified information on charges to other patients in the practice.

Together, these clauses allow the payer to conduct audits, seek payment records for patients not covered by the payer, compare charges, and recoup monies from the practice.

The ADA has been made aware of situations when this clause has been triggered, and substantial refunds demanded, even in cases where the dentist offered a discount or “special” to attract new patients to the practice.

This can also be a problem when dentists participate in multiple plans. For example, if a fee specified for a particular procedure under one plan exceeds the fee the dentist would charge a patient from another plan, the dentist is contractually bound to charge the first patient the lower fee.

service provides a clear, plain-language explanation of contract terms and helps dentists make independent, informed decisions on participation with dental benefit plans. This is free to members who request the service through their state dental society. Please visit ADA. org for more information on Contract Analysis Service.

The ADA also offers a brief tutorial on compliance audits that can be accessed by visiting http://success.ada.org/en/ practice/dental-benefits/dental-benefitvideo-series/dental-benefit-video-series.

It’s all about the contracts!

Before you sign any participating provider agreement, the ADA recommends that you consult with your own attorney and consider utilizing the ADA’s contract analysis service. The

Student debt is a serious concern for many ADA member dentists so the ADA sought out a way to help members manage their debt, resulting in an exclusive deal with DRB (Darien Rowayton Bank), an industry leader in debt consolidation. The ADA’s exclusive endorsement allows ADA member dentists the opportunity to save tens of thousands of dollars, on average, by

refinancing existing federal and private undergraduate and graduate school loans at a lower interest rate. Qualifying members can refinance existing federal and private undergraduate and graduate school loans at a rate 0.25% lower than DRB’s already low rates. This opportunity is available only to members of the ADA. Learn more at student.drbank.com/ADA.

www.okda.org

19

琀栀攀 猀瀀椀爀椀琀 漀昀 ㈀ ㄀㘀 伀䐀䄀 䄀渀渀甀愀氀 䴀攀攀琀椀渀最 ⸀ 䄀瀀爀椀氀 ㄀㐀ⴀ㄀㘀Ⰰ ㈀ ㄀㘀 Here is a preview of two of the nationally-known speakers coming to the 2016 ODA Annual Meeting in Oklahoma City. Learn more about these speakers’ sessions and all things Annual Meeting at www.okda.org/annual-meeting.

! n o i s s e S g n i n e Op

Bruce Christopher, Psychologist and Humorist Are We Having Fun Yet? Friday, April 15, 2016 8:15 AM - 9:00 AM (1 Hour of CE) Recommended for all meeting attendees

As practices attempt to achieve their goals, no barriers are greater than attitude, selfesteem and team enthusiasm. This humorous session will help your practice to leap from procrastinations and crash through comfort zones. Your team will learn how to make fears disappear, work together, move forward and have fun doing it!

The Psychology of Success: Secrets Only the Superstars Know!

Friday, April 15, 2016 2:00 PM - 5:00 PM (3 Hours of CE) Recommended for dentists, staff and guests What do the superstars of success know that the rest of us do not? In this fast-paced seminar, your group will learn the six essential key ingredients to the science behind success. You will learn how your E.Q. is more important than your I.Q. and how your attitude is more important than your latitude. Extremely funny and interactive.

John West, DDS, MSD

Making Endodontics the Most Predictable and Most Profitable Part of Your Day: Learning the Skills of Leading Edge Endo Saturday, April 16, 2016 9:00 AM - 12:00 PM & 2:00 PM - 5:00 PM (6 Hours of CE) Recommended for dentists, assistants and staff How confident are you that you and your patients will have positive and productive endodontic experiences in your office? Do you have a plan for endodontic success?

Are you fully benefiting from new endodontic technologies that put you in control of endodontic access, glide path, cleaning, shaping and easy 3D obturation mechanics? Spend this highly popular day with John and he will teach you the skills to change your and your patient’s endodontic experience forever.

Visit okda.org/annual-meeting 20 journal | November/December 2015

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21

2016 ODA Awards

Do you have a colleague that should be recognized for his/her contributions in dentistry or someone who has gone above and beyond the call of duty with his/her charitable and community work? Help the ODA recognize those members who are making a significant impact in dentistry in the state and around the world. All awardees will be honored during the 2016 ODA Annual Meeting President’s Dinner.

Award Categories

DISTINGUISHED DENTIST SERVICE AWARD

ROBERT K WYNNE PUBLIC INFORMATION AWARD

The dentist selected as having made the greatest contribution to the advancement of dentistry in Oklahoma.

A member dentist who has worked to advance the knowledge of dentistry and dental health through public education and public relations efforts.

(formally known as Dentist of the Year)

YOUNG DENTIST OF THE YEAR A new member dentist who exhibits an active interest in organized dentistry and has enhanced the image of the dental profession. Eligible candidates for this nomination will have been in practice 10 years or less.

DAN E BRANNIN PROFESSIONALISM AWARD

THOMAS JEFFERSON CITIZENSHIP AWARD

RICHARD T OLIVER LEGISLATIVE AWARD

A member dentist who has made significant contributions to community service and philanthropic works in the area of dentistry.

A member dentist who has given outstanding effort and leadership in the Oklahoma legislative process on behalf of the Oklahoma Dental Association.

The member dentist selected as having made significant contributions to the advancement of the principles and practice of ethics and professionalism in dentistry.

Visit okda.org/members-only to download the Nomination Form.

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22 journal | November/December 2015

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ODA Partners with OSDH to Enhance Tobacco Cessation Services

The Center for the Advancement of Wellness is a division within the Oklahoma State Department of Health (OSDH) committed to obesity reduction and tobacco use prevention through outcome-driven technical assistance via training, information and consultation.

The Tobacco Use Prevention Department provides technical assistance and consultation services specific to evidencebased practices related to tobacco control programs. The Center for Disease Control and Prevention (CDC) Quitline Enhancement Grant has been awarded to

the State of Oklahoma, and has provided the Center the opportunity to enhance tobacco cessation services throughout the State. This funding also provides the opportunity to develop partnerships with established organizations having direct access to individuals that use tobacco products.

The Oklahoma Dental Association (ODA) and the Center have entered into a collaborative partnership through which the ODA and the Center will provide training, consultation and ongoing technical assistance regarding tobacco

cessation services to ODA members. The partnership will ensure increased access and reach among current tobacco users by providing opportunities for ODA members to attend trainings and receive technical assistance specific to tobacco cessation interventions. The information presented will be founded on evidencebased practices as outlined in Treating Tobacco Use and Dependence Clinical Practice Guideline, 20081. Trainings will be provided for the following evidencebased practices: The Oklahoma Tobacco Helpline, Motivational Interviewing (MI), pharmacotherapy, the 5 A’s or 2 A’s and 1 R (full or abbreviated intervention strategies, respectively), systems change and policy development. In addition to trainings, the partnership will work with dental providers to incorporate health systems changes to integrate interventions into routine care.

This collaboration will provide opportunities and enhanced methods to help improve the health and well-being of patients by intervening with those who use tobacco and by making evidencebased tobacco dependence treatment the standard of care.

1. Fiore MC, Jaen CR, Baker TB, et al.

Treating Tobacco Use and Dependence: 2008 Update. Clinical Practice Guideline.

Rockville, MD: U.S. Department of Human Services. Public Health Service. May 2008

2015 Champions of Health Since 2004, the Champions of Health has been recognizing outstanding Oklahoma organizations and individuals who are making a positive impact on the health of our state through innovative programs. These programs are doing good work, and many are creating opportunities that can be replicated in other communities to change the health of even more Oklahomans.

The ODA has been a proud partner of this event since 2011. This year, the ODA was thrilled that two Oklahoma dental programs were honored. Eastern Oklahoma Donated Dental Services, Inc. was named this year’s “Champion of Senior Health” and Dentists for the Disabled and Elderly in Need of Treatment (D-Dent) was honored as the 2015 “Community Health Champion.”

To learn more about the Champions of Health program and its beneficiary, Oklahoma Caring Foundation, visit championsofhealth.org.

www.okda.org

23

OKLAHOMA DENTAL FOUNDATION

An Opportunity to Serve

By Christopher Goelz, DS4, OU College of Dentistry I will remember that there is art to dentistry as well as science, and that warmth, sympathy and understanding may outweigh the surgeon’s knife or the chemist’s drug.

Christopher Goelz, DS4, during the 2015 Stand Down event held at the Homeless Alliance in downtown Oklahoma City, with dental assistant Megan Wilkinson.

(from the Hippocratic Oath for Dentistry) As a senior (finally!), I can say with confidence that dental school has been a rewarding (albeit taxing) experience that can demand so much of its students that we can easily forget the noble aspirations that brought us to this profession. Last year, as I paced the hall outside of the preclinic lab, a teacher approached me and asked whether or not I still loved dentistry. Tragically, my answer at that moment was, “I think so.”

Fortunately for me, I stayed the course and have since found many of the fulfilling moments I looked forward to when I first began my journey as a dental student. Among the best of these defining experiences has been the Sooner Stand Down event held at the Homeless Alliance in downtown Oklahoma City.

While work at the school is slow and methodical, filled with double-checks and triple-checks, my time with our beloved veterans was a fast-paced flurry of introductions, diagnoses, treatments, and goodbyes. The staff on the MobileSmiles Unit was fantastic, working quickly to prepare the chair for the next patient as fellow doctor-to-be Alison Seamans (DS4) and I documented our work. By the time the day was done, we had treated many men and women for whom I have the utmost love and respect.

I knew that these servants of our country and vanguards of our freedoms were special people and it was my honor to serve them in return. One man in particular turned to me and thanked me with a quavering voice and tear-rimmed eyes. He was a man in his late 50s who had broken off an upper central incisor 24 journal | November/December 2015

before entering the military in his early 20s. I had just handed him a mirror so he could see the straight, whole tooth we had built for him. I found myself thanking him in return. It was a quiet, beautiful moment, one that I will carry with me for a long time to come.

Indeed, I will remember the Sooner Stand Down as a watershed moment in my career and in my life as a servant to others. It was this desire to serve that led me to, and through, the rigors and stresses of dental school. I referred to this need to help and heal during my admissions interview, and it was upon this foundation that I rested when hard times beat me down. The Stand Down event gave me the opportunity to see fruit borne of the labors of dental education, and it is more than incentive enough to carry me through both good times and bad.

By the end of the day almost 300 veterans had received medical and dental care, food, clothing, shelter, and other services in an event that can only be described as our attempt to show adequate gratitude for the much greater service these veterans rendered without thought of

“ I knew that these servants of our country and vanguards of our freedoms were special people and it was my honor to serve them in return.”

- Christopher Goelz

reward or recognition. To be able to perform this service for our veterans was a humbling and fulfilling experience; the feeling I left with is why I started this journey in dentistry and I hope to carry this feeling as I move forward.

Christopher Goelz is a senior at the OU College of Dentistry. Native to Purcell, Christopher has lived in Texas, Mexico, Idaho, and Utah, but Oklahoma is his home. He is married to Lacey Goelz and they are the parents of four energetic boys: Coleman (8), Dominic (6), Romney (3), and Tank (he’s a dog). They live in Moore and Christopher is currently trying to decide whether to be a General Practitioner or specialize in Pediatric Dentistry.

2016

www.okdf.org/course-info Check out our Course Info page for applications, schedules, requirements, and answers to many of your expanded duty course questions. 

Oklahoma City dates will be online by early November; Tulsa dates by January 1.

RADIATION SAFETY  CORONAL POLISHING & TOPICAL FLUORIDE APPLICATION   SEALANT APPLICATION   NITROUS OXIDE (for Assistants & Hygienists)   LOCAL ANESTHESIA   INFECTION CONTROL  



Help MobileSmiles Oklahoma Change a Life MobileSmiles has site partners all across the state of Oklahoma, each serving their own unique population. Whether you have a heart for veterans, children, women in transition or people in recovery, there is a site partner that needs YOU to help change lives.

Ready to volunteer?

Visit MobileSmilesOK.org for a statewide list of opportunities!

A partnership program of

www.okda.org

25

LEGISLATIVE LOOP Legislative Session Overview & Political Update

The Prescription for Improving Oklahoma’s Health

By Senator AJ Griffin, District 20 Oklahoma has so much going for it. We’re ranked in the top five states for best economic climate. We’re one of the top two states for workforce development. For the third year in a row, we’ve exceeded our state goal to produce more college and CareerTech graduates.

These achievements ultimately will create more jobs and a better quality of life for Oklahomans. Such successes are the result of long-term planning, a commitment to achievable goals, and exploring new models for accomplishing those goals, including public and private partnerships.

We need to apply those same approaches to improve our state’s health. Our high rates of obesity, diabetes, cancer, heart disease and other illnesses shorten lives, devastate families and drain billions from our economy.

An ounce of prevention is indeed worth a pound of cure, but with limited resources, we must seek innovative solutions to expand access to preventative health care and more efficient delivery systems. It’s certainly doable. The recent expansion of Insure Oklahoma - a program partially funded through our state’s tobacco tax - is helping more of Oklahoma’s businesses offer insurance coverage to employees.

A partnership between OSU’s Center for Health Sciences and Mercy Health will sustain the Center’s mission to train physicians and care for the medically underserved in northeastern Oklahoma.

I want to make more of these initiatives a priority in the 2016 legislative session.

Improving the health of Oklahoma is critical to our overall efforts to help this state, our communities, and our citizens fulfill their greatest potential.

Sen. Griffin, R-Guthrie, is the Vice Chair of the Senate Appropriations Subcommittee on Health and Human Services.

Let Your Voice Be Heard In 2014 alone, over 6,000 dentists from across the country contacted their legislators and voiced their opinion on critical dental legislation. This year we need your help speak with One Voice United help and urge Congress to Repeal the Medical Device Tax.

Join ADA Engage

The American Dental Association needs your help to advocate for policy change in Washington, DC. Engage will allow you to stay informed on legislation that will affect the practice of dentistry and the oral health of the American public.

Visit ADA.org/engage to Sign Up and Take Action Today!

26 journal | November/December 2015

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CAPITOL CLUB

WE DON’T FUNDRAISE. WE FRIENDRAISE! THANK YOU TO THESE 2015 DENPAC CAPITOL CLUB MEMBERS! Dr Douglas Auld Dr Michael J Auld Dr Tamara Berg Dr M Edmund Braly Dr C Todd Bridges Dr William Carter Jr Dr Matthew Cohlmia Dr Raymond A Cohlmia Dr Susan R Davis Dr David E Deason

Dr Brian E Drew Dr Timothy R Fagan Dr Michael J Gliddon Dr Shannon L Griffin Dr Mark Hanstein Dr Edward Harroz III Dr Richard Haught Dr Robert J Herman Dr Brad Hoopes Dr Krista M Jones

Dr Mark T Kelly Dr Mitchell W Kramer Dr Robert M Lamb Dr Juan Lopez Dr Jeff Lunday Dr Stephen Mayer Dr Jandra Mayer-Ward Dr Glenn A Mead Dr James N Murtaugh Dr Lisa A Nowlin

Dr Raymond Plant Dr Karen A Reed Dr Kyle L Serfoss Dr Lindsay Smith Dr Kara C Tims Dr James S Torchia Dr W Scott Waugh Dr Daniel J Wilguess Dr C Rieger Wood III

DENPAC gives dentists a voice in the public policy arena on behalf of your practice, patients and profession, and is our most powerful resource to make a difference at the State Capitol. DENPAC (Oklahoma Dental Political Action Committee) is the bipartisan voice of hundreds of Oklahoma dentists who care deeply about the oral health of their patients and protecting their profession. Our mission is to educate dentists about the importance of political action and to help elect candidates for state offices who are supportive of issues important to dentistry. By supporting DENPAC, the profession of dentistry remains strong and its principles uncompromised.

To become a DENPAC member, annual dues are $170, $50 of which are your annual ADPAC (American Dental Political Action Committee) dues. Capitol Club is an additional $300 annually. For more information, please contact Lynn Means, ODA Executive Director, at lmeans@okda.org or call 405.848.8873.

2015 Campaign Contributions SENATE

HOUSE OF REPRESENTATIVES

John Feary $1000

Kevin Calvey $1000

Lewis Moore $500

AJ Griffin $1000

Chip Carter $1000

Casey Murdock $500

David Holt $1000

Josh Cockroft $500

James Scooter Park $250

Clark Jolley $4000

Jeff Coody $250

John Pfeiffer $500

Kyle Loveless $1000

Travis Dunlap $250

Eric Proctor $500

Bryce Marlatt $1000

Jason Dunnington $500

Sean Roberts $500

Mark Moores $500

John Enns $500

Mike Sanders $1000

Dan Newberry $1000

Scott Inman $1000

Shane Stone $500

Mike Schulz $1000

James Leewright $250

Chuck Strohm $500

Wayne Shaw $500

Mark Paul Lepak $250

Johnny Tadlock $500

Joseph Silk $500

Ben Loring $500

Kevin Wallace $250

Greg Treat $1000

John Michael Montgomery $250

George Young $500

www.okda.org

27

THANK YOU 2015 DENPAC Members!

Dr Robert G Adair Dr Jeffrey Ahlert Dr Jim Ambrose Dr Mark Argo Dr Michael Ariana Dr Jamie M Ariana Dr Glenn A Ashmore Dr Randy Atkinson Dr Douglas Auld Dr Michael J Auld Dr Lauren K Avery Dr Jeffrey D Baggett Dr James A Baker Dr Robert L Bartheld Dr Robert E Baumann Dr Justin Beasley Dr William L Beasley Dr Brandon E Beaver Dr William E Beeson Dr Kari Bender Dr Tamara Berg Dr David J Birdwell Dr Fred B Blythe Ms Ruth Blythe Dr Beth Bohanon Dr Curtis J Bowman Dr Ryan L Brackett Dr M Edmund Braly Dr Gary Lee Breece Dr C Todd Bridges Dr George I Bridges Dr George Bridges III Dr Jeffrey G Broermann Dr Nathan K Brown Dr Steven K Brown Dr Richard L Brown Jr Dr Robert B Bryan II Dr Blake M Bullard Dr Adam L Bulleigh Dr William B Burchard Dr Bonnie L Burton Dr George C Bussman Dr Patricia Cannon Dr Wuse H Cara Dr Scott M Carel Dr Steven R Carson Dr William Carter Jr Dr Mary K Casey-Kelly Dr Conrad C Casler Jr Dr Corey J Chambers Dr Euna K Chang Dr Stephen A Chastain Dr Bobby D Cheatham Dr James L Clark Dr Russell Coatney Dr Logan W Coffee Dr Aaron T Cohenour

Dr Adam G Cohlmia Dr Matthew Cohlmia Dr Ray Cohlmia Sr Dr Raymond A Cohlmia Dr Margaret A Coker Dr Leon A Conkling Dr Debbie A Corwin Dr James O Corwin Dr Lester L Cowden III Dr Audrey L Crawford Dr Stanley E Crawford Dr J Russell Danner Dr Darrell W Daugherty Dr Susan R Davis Dr David E Deason Dr Steven M Deaton Dr Thai-An Doan Dr Brent S Dobson Dr Myrna Domoney Dr Albert E Drake Jr Dr Brian E Drew Dr Craig S Dudley Dr Kevin C Duffy Dr Nha T Duong Dr K G Elassal Dr Clinton W Emerson Dr Heath H Evans Dr Christopher P Fagan Dr Timothy R Fagan Dr Bryan S Fields Dr Jay P Fitzgerald Dr John M Folks Dr Sarah M Fox Dr Richard M Freeman Dr Emily M Frye Dr Cathy Fuchs Dr Danny Fuchs Dr Donna A Galier Dr Kenneth W Garner Dr John A Garrett Dr Chad Garrison Dr Tracy A Gasbarra Dr Bill Gladd Dr Stephen O Glenn Dr Michael J Gliddon Dr Alvaro F Gonzalez Dr Mark W Goodman Dr Sandra A Grace Dr Ronald L Graves Dr Matthew Gray Dr Evangeline V Greer Dr Jerry L Greer Dr Steven W Gregg Dr Shannon L Griffin Dr John E Groves Dr Robert A Gruenberg

28 journal | November/December 2015

Dr James W Hackler Dr Jacob D Hager Dr Ronald L Hammond Dr Michael C Hansen Dr Mark Hanstein Dr Leslie B Hardy Jr Dr Aaron S Harman Dr Joe M Harris Dr Bailey W Harrison Dr Edward Harroz III Dr Donald W Haskins Dr Richard Haught Dr Owen B Hearne Dr. Somer R. Heim Dr V Matthew Heim Dr Gary S Henderson Dr Robin D Henderson Dr John B Henry Dr Richard G Henry Dr Blake R Henry Dr Robert J Herman Dr Jeffrey Hermen Dr James Herndon Dr Marilyn J Hiebert Dr Jimmy D Highfill Dr Jeffrey C Hill Dr Randi M Hobbs Dr Richard R Hollander Dr Richard S Homsey Dr Richard S Homsey III Dr Mathew D Hookom Dr Clifford B Hooper Dr James D Hooper Dr Brad Hoopes Dr Eric Hopkins Dr Jeffrey A Housley Dr Scott T Hubbard Dr Robert V Hughes Dr Nicholas S Hunter Dr Carroll T Hutchens Dr Larry F James Dr Roger E Janitz Dr Katherine Lawrence Johnson Dr Donald T Johnson Dr Eugenia M Johnson Dr Krista M Jones Dr Mohammad Karami Dr Dale Kasting Dr Matthew Keim Dr Mark T Kelly Dr Michael J Kierl Dr T Philip Kierl III Dr Michael K Kirk Dr Melinda S Knight Dr Jennifer M Koonce Dr Gene M Koop

Dr Mitchell W Kramer Dr Jay L Kruska Dr Michael J Kubelka Dr Amy Croom Kuker Dr Jarrod D Lack Dr Joseph Lai Dr Robert M Lamb Dr Ashley N Lanman Dr Larry J Lavelett Dr Kevin L Layton Dr Jean H Lee Dr Grady L Lembke Dr Dennis A Leseberg Dr Christopher M Leslie Dr Marti L Levinson Dr Shannon M Lewis Dr Heng L Lim Dr Dustin C Lively Dr Robert J Livingston Dr Roman M Lobodiak Dr Eric Loper Dr Juan R Lopez Dr Gary G Lott Dr Lori M Lovette Dr James B Lowe Dr Jeff Lunday Dr Steve O Lusk Dr R R Lyle Jr Dr David L Maddox Dr Kippy G Martin Dr Christopher R Mastin Dr Stephen Mayer Dr Jandra Mayer-Ward Dr Eugene W McCormick Dr Hugh McDougall Dr Janna C McIntosh Dr Daniel S McNair Dr Glenn A Mead Dr Daniel H Messer Dr Mark Mettry Dr Richard L Miller Dr Robert L Miracle Dr Andrea Montgomery Dr Patrick R Montgomery Dr Dennis P Morehart Dr Robert B Morford III Dr Jack T Morrison Dr James N Murtaugh Dr Gary D Nabors Jr Dr Jeffrey R Nelson Dr Rodney Nelson Dr James S Nicholson Jr Dr Lisa A Nowlin Dr Jana K Oister Dr Alan Owen Dr Justin R Parks

Dr Bennett J Parks Dr Kenneth D Parks Dr Robert L Phillips Dr John Phillips III Dr Garrett E Phipps Dr Raymond Plant Dr Steven E Powell Dr Phillip Powell Dr Dana B Price Dr Dustin S Ragan Dr Gary Rahill Dr Darryl D Reed Dr Karen A Reed Dr William G Reeves Dr David R Reiter Dr Jimmy J Richardson Dr H Grant Ritchey Dr Ryan S Roberts Dr Erin K Roberts-Svob Dr Thomas M Rogers Dr Brant Rouse Dr Miranda Ruleford Dr Robert D Schick Dr Terry J Schreiner Dr Andrea B Scoville Dr Drake Sellmeyer Dr G M Sellmeyer Dr Kyle L Serfoss Dr Jeff Shadid Dr Paul A Shadid Dr Greg Shanbour Dr John J Sheets Dr LaTonya SheltonMiller Dr Mark D Shirley Dr S Clayton Sigmon Dr David A Simon Dr Floyd Simon Jr Dr Mark D Smith Dr Jimmy D Smith Dr Larry G Smith Dr Curtis Smith Dr Lindsay Smith Dr Brooke R Snowden Dr Geoffrey D Sparks Dr James A Sparks Dr Chad D Spiva Dr Rachel L Standlee Dr J Michael Steffen Dr James G Steyer Jr Dr Daniel W Stipe Dr Kimberly H Stokes Dr Braden H Stoltenberg Dr B Dan Storm Dr Patrick P Stover Dr James M Strand Dr Jackson L Sullivan

Dr Carla F Sullivan Dr Marc L Susman Dr Joe F Swink Jr Dr Nathaniel W Talley Dr Jim O Taylor Dr Christopher K Templeton IV Dr John P Theobald Dr Diana H Thien Dr John A Thomas Dr Paul E Thomas Dr Roy L Thornbrough Dr Kara C Tims Dr Dean O Todd Dr James S Torchia Dr Vic H Trammell Sr Dr Steve H Truong Dr Charles R Tucker Dr Byron N Tucker Dr Corbyn L Van Brunt Dr JayCee S Van Horn Dr Paula Vanbuskirk Dr Jonah R Vandiver Dr Nathan C Villines Dr Jayson Voto Dr Michael J Wallace Dr Christopher K Ward Dr Katie L Warlick Dr Brett R Warn Dr Phillip Washington III Dr W S Waugh Dr Robert P Webb III Dr Robert H Wells Dr Stephanie K Wendt Dr Robin E White Dr W S White Dr Quint Whitefield Dr Susan Whiteneck Dr Daniel J Wilguess Dr Vincent R Willcox Dr Thomas H Williams Dr Mark E Wilson Dr Ronald L Winder Dr John C Wood Dr Paul Wood Dr C Rieger Wood III Dr Patrick A Woods Dr Kent H Wyatt Dr William B Wynn IV Dr William T Yadon Dr Kendra H Yandell Dr Stephen K Young Dr James G Young

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CAPITOL CLUB Names in Blue are 2015 OKCapitol Club Members

Mark your calendar for Dentist Day at the Capitol March 1, 2016 RSVP at www.okda.org!

YOU be the voice of YOUR legislative district!

Wear your white coat and support your profession!

www.okda.org

29

SPOTLIGHTS

ODA Member

David Wong, Tulsa, OK Every Wednesday, Dr. David Wong wears a pink shirt and gloves in his Tulsa office to raise awareness of the honorable fight against cancer.

After his mother (and hero), Betty, passed away in 2013 after a long and exhausting battle with breast cancer, Wong realized that watching her fight with courage and a positive attitude was an inspiration. With a philosophy that gratitude is the best attitude, he decided to apply that inspiration to his career.

individuals who have given me my life and career.”

Wong chose dentistry due to his admiration of the dentist/patient relationship, and the opportunity to truly make a significant change in someone’s life. His team would describe him as a good listener, someone who makes time for others, and who goes the extra mile to ensure that people have what they need to succeed.

A 2000 graduate of the OU College of Dentistry, Wong then attended the Wong is not only a periodontist but University of Missouri-Kansas City also an educator and public speaker.

School of Dentistry for his graduate Each year, he teaches continuing periodontics training. He has been a education courses that raise money member of the ODA for 12 years. He for cancer awareness. His favorite and currently serves as the Chair of the most rewarding charity is the Pierce ODA Council on Dental Education Phillips Charity, which supports and Public Information. “For me, the pediatric cancer research. It is named ODA has provided an opportunity in honor of a close friend’s son. to meet new friends and colleagues “Philanthropy is a vital part of my and to reconnect with old ones,” said dental practice and my life,” said Wong. “The discounts and things are Wong. “I believe I owe it to myself and nice, but at the end of the day, I believe others to use my talents to give back that the organization is important for to the profession of dentistry and the me to stay in the loop and keep my pulse on the challenges and opportunities for Every Wednesday at Dr. Wong’s office is Breast Cancer dentists in Oklahoma.”

Awareness Day. Pink shirts and gloves are encouraged!

It is no surprise that if Wong had chosen another profession he would have been a philanthropist: “According to Merriam-Webster, a philanthropist is ‘a person who gives money and time to help make life better for other people’. Who wouldn’t want to do that?”

30 journal | November/December 2015

Wong and his wife, Jennifer, have been married for 15 years and have three children, Maddie (11), Landon (9), and Laila (7). “Life is full of defining moments, but I would have to say that the moment I became a father was the ultimate defining moment,” said Wong.

“All of a sudden you have this little life depending on you, and you have the responsibility for their safety and wellbeing. There are all these emotions: Love, fear, joy, happiness, and more fear. Boy, that was when life got real!”

To learn more about Pierce Phillips Charity, please visit www.piercephillipscharity.org.

To learn more about Pierce Phillips Charity, please visit www.piercephillipscharity.org.

ODA Cares:

Edmond Ministries of Jesus Dental Clinic Dr. Kathy DeHart volunteers her time at the Edmond Ministries of Jesus with Sarah Martin, a volunteer dental assistant.

Patients at the Edmond Ministries of Jesus clinic experience a unique approach to their care. The integrated medical and dental clinic does not do a normal triage, but rather focuses on a guided self-evaluation of spiritual, emotional, relational and physical health. This reflects the clinic’s mission of bringing healing to the person in spirit, soul and body, in accordance with the passage in Luke 4:18-19. This type of healing is imbued in the Ministries’ medical/dental clinic, counseling center, recovery program, social services and caring support groups. The Ministries of Jesus, as a whole, blesses many lives – averaging 4,800 hours of one-on-one professional counseling, and helping hundreds of people find relief for their hurts, habits and hang-ups from various forms of addiction. The clinic has several thousand active medical charts of the patients it serves.

The dental portion of the clinic provides onsite dental care as well as referral to offsite dentists for specific procedures.

In its provision of routine cleanings, oral

hygiene education, restorative dentistry, oral surgery and dentures, the clinic recognizes that dentistry is an integral part of a patient’s overall care, especially for the co-morbidities of diabetes and heart disease. The goal is to treat all dental needs identified at the patient’s initial screening visit as well as to provide ongoing preventative care.

Christ with my patients. One gentleman that I know through the clinic also participated in the addiction portion called Celebrate Recovery. He was able to get off meth, get his teeth fixed, and find a job. His life was forever changed.

We all need help sometimes and Ministries of Jesus allows for people to receive that help.”

Ministries of Jesus was founded in 2001 and the dental clinic was established in 2009. The clinic is made up primarily of volunteers with many of the dentists and hygienists donating their time and services on a monthly basis. The clinic provides five volunteer dentists for general treatment and offsite dentists are available for procedures such as root canals and complete and partial dentures.

Patients truly make Ministries of Jesus their medical and dental home. The dentists make patients feel like they are cared for and part of a private clinic. They get to know the patients on a personal and spiritual level while providing care for them.

“Working at Ministries of Jesus gives me the pleasure of working with healthcare professionals to accomplish for others what I never could do alone,” said Kathy DeHart, DDS. “It is a joy to share not only the gift of dentistry, but the love of

The clinic is always in need of volunteers. If you are interested in giving your time or making a donation to the Edmond Ministries of Jesus clinic, visit www.moj.com or call 405.340.7400.

www.okda.org

31

ADCF Appoints John Gladden to Foundation Board of Directors John Gladden, president and CEO of Delta Dental of Oklahoma and chairman of the Delta Dental of Oklahoma Oral Health Foundation has been appointed to the America’s Dentists Care Foundation Board of Directors.

The America’s Dentists Care Foundation/ Missions of Mercy (A-MOM) was founded in 2008 as a not-for-profit corporation to address the need for quality equipment and its availability for Mission of Mercy events that benefit the less fortunate by providing them free dental care. Today, there are 28 state events under the A-MOM umbrella, from Alaska to Florida and to date, Mission of Mercy events nationwide have touched more than 196,000 patients, and provided nearly $120 million in free dental treatment.

“John will be a valuable addition to the America’s Dentists Care Foundation Board of Directors,” said Bill Blasing, executive director of ADCF. “Our board is a group of people with a shared heart for the Missions of Mercy around America and the work that ADCF does to contribute to those efforts.”

Gladden attended his first Mission of Mercy event as a guest in 2008.

“I was invited to travel Pictured left to right: Dr. Rieger Wood, Priscilla Berryhill, Patient #1, Dr. Matthew Cohlmia and to Manhattan, Kansas John Gladden at OkMOM 2015 in Tulsa. to experience their Mission of Mercy event,” Gladden said.

“The CEO at Delta Dental of Kansas had been giving me glowing reviews of the events they’d been supporting for several years. That’s all it took for me to realize that we needed to be ‘all in’ to make it a reality in Oklahoma. The event would need lots of volunteer dentists and laypeople, lots of helping A-MOM eliminate its debt for organization and lots of money.” the initial 100 operatories they had purchased.

Working with the Oklahoma Dental Association and the Oklahoma Dental “It’s no secret to anyone that knows Foundation on the logistics of bringing John just how passionate he is about a Mission of Mercy event to Oklahoma, Missions of Mercy and supporting them, Gladden concurrently lobbied DDOK’s both personally and professionally,” said Oral Health Foundation board to Blasing. “His energy, experience and heart establish much-needed funding to are something that we’re all excited about underwrite the event. With $150,000 having on our team as our organization secured annually from the Foundation ventures into the future.”

Board to underwrite future OkMOM To learn more visit: www.adcfmom.org. events, Gladden then set his sights on

Support your practice.

Earn more points.

Enjoy the rewards.

Call 888-327-2265 ext. 94231 | Visit usbank.com/ADA94231 32 journal | November/December 2015

GIvE

OkMOM

time skill talent heart compassion kindness humility empathy grace spirit consideration goodness aid sympathy tolerance assistance comfort benevolence insight service experience integrity love affection sentiment understanding soul humanity capacity decency favor joy blessing confidence capability strength knowledge support fellowship labor advocacy attention care relief salvation treatment charity advice virtue help resources cooperation guidance medicine cure hope concern mastery recognition teaching fortitude homage recommendation pride cheer encouragement amity counsel repair remedy offering welfare attention interest honor spirit selflessness conscience warmth tenderness gentleness regard empathy character excellence generosity morality respect intelligence affection change.

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register tO vOlunteer!

Visit www.okmom.org and sign up to volunteer Tell all of your friends, family, co-workers about OkMOM Encourage them to sign up to volunteer & experience OkMOM together

OklahOma MissiOn Of Mercy February 5-6, 2016 COx COnventiOn Center DOwntOwn Oklahoma City

Can't vOlunteer this year?

D nate!

OkMOM is currently accepting in-kind and cash donations!

Please consider contributing by visiting www.okmom.org!

BOOk a rOOM with OkMOM! Courtyard by Marriott 2 W Reno Ave OKC, OK 73102 1-888-236-2427 Code: ODAR $104 per night within WALKING DISTANCE TO THE CONvENTION CENTEr!

www.okda.org

33

ODA FEATURE

Child Abuse in the Dental Setting

By Kristin J. Woods, BS and Ryan Brown, MD When one considers who is most likely to note child abuse, dentists are probably not high on the list. Yet, given the many ways such maltreatment can be manifested, dentists can serve a critical role in the assessment and reporting of child abuse cases. The following article provides some insight into the broad spectrum of child abuse: its epidemiology and various types, how it may present in the dental office, and what you should do if you suspect that abuse has occurred.

The Problem Before we can talk about abuse, we must first define it. The federal government’s Child Abuse Prevention and Treatment Act (CAPTA) defines child maltreatment as, at a minimum, “any recent act or failure to act on the part of a parent or caretaker which results in death, serious physical or emotional harm, sexual abuse or exploitation; or an act or failure to act which presents an imminent risk of serious harm.”1 In 2013, more than 3.5 million calls (involving over 6.4 million children) were placed to child protection services in the United States. After investigation, nearly 750,000 children were considered abused. In Oklahoma, there were 11,575 victims of child abuse in 2013.2

34 journal | November/December 2015

Types of Abuse To better understand child abuse statistics, it is important to consider the various types of abuse that can be manifested. In 2013, neglect was found in 79.5% of abuse cases nationally; other forms of abuse noted were physical (18.0%), sexual (9.0%), and psychological (8.7%). In Oklahoma, these figures were: neglect (68.2%); physical abuse (36.8%); sexual abuse - (5.5%); and psychological maltreatment (23.5%).2 The fact that the sum of Oklahoma’s abuse statistics exceeds 100% means that some children are exposed to multiple forms of abuse at the same time.

As noted, neglect is the number one form of abuse. The same is true for dental neglect, which is defined by the American Academy of Pediatric Dentistry as “the willful failure of the parent or guardian to seek and follow through with treatment necessary to ensure a level of oral health essential for adequate function and freedom from pain and infection.”3 Dentists and their staff must differentiate between a caregiver’s lack of knowledge or awareness of the need for a child’s dental care and someone who has been previously given recommendations about a

child’s dental care needs, but failed to act. It is also prudent to consider a family’s ability to access recommended dental care resources. The availability of dental care, combined with the decision by the caregiver not to seek that care, should be considered grounds for a report of dental neglect to child protective services.

It is important to consider manifestations of dental neglect during assessment of the oral cavity.4 Neglect exists on a continuum with multiple forms (early childhood caries, rampant caries, dental abscesses, facial cellulitis, gingivitis and periodontal disease and other conditions) possibly being present simultaneously.

Physical abuse is what the general public envisions when child maltreatment is discussed. Physical abuse should be considered as a possible etiology in children with any type to trauma to the body. In the dental office, injuries to and affecting the lips, gingiva, tongue, palate, and teeth may be indications of physical abuse and should raise concern.5-7 Non-accidental oral injuries are usually due to blunt force trauma, but penetrating injuries inflicted with objects and thermal or chemical burns are also seen. Oral injury can

be easily missed by the general medical practitioner, unless he/she carefully inspects all perioral and intraoral areas, as well as the pharynx.3-4 Injuries to the head, face, and neck are common in children subjected to physical abuse; some studies report that nearly 50% of all physical abuse involves those regions.3-6 Facial bruising, particularly of the cheeks, ears, and sides of the face, should raise concern of possible physical abuse.7-8 Careful evaluation of the reported mechanism of injury and developmental assessment of the child can help in the determination of the plausibility of accidental injury as an explanation for the findings.

Bruising or laceration of the lips is the most common abusive injury to the mouth.5 Mucosal lacerations, dental trauma, tongue injury, and gingival lesions can also serve as reminders of past physical abuse. Injuries observed in abused children showed 59% with facial injuries, but only 11% had recorded intraoral injuries, even though facial injury involving cheeks, nose, or lips overlying the mouth is common.4 Frequency distribution of mouth injuries include the lips (54%), oral mucosa (15%), teeth (12%), gingiva (12%), and tongue (7%).4 Dentists should be observant for manifestations of sexually transmitted infections in the oral cavity. As an example, palatal petechiae have been documented in forced fellatio. However, negative findings in a sexual abuse case do not necessarily mean that sexual abuse did not occur. Past history is of utmost importance. If child sexual abuse/ assault is a concern, it should be reported to the child abuse hotline and all efforts made for a forensic interview and exam.

Reporting Child Abuse and Neglect In Oklahoma, Child Protective Services (through the Oklahoma Department of Human Services) is charged with identification, treatment and prevention of child maltreatment. CPS relies on individuals and institutions reporting possible abuse and neglect to accomplish this goal. Since anyone can report potential abuse, there are many different types of sources from which CPS can receive a report. A source is defined as the person or persons who notified a CPS

agency of alleged child maltreatment.

Sources are grouped as professional, non-professional and unclassified.

Professional sources (including medical professionals such as dentists) encounter the child as part of their occupation and account for 61.6% of all reports. Nonprofessional sources are individuals who do not have an occupation-based relationship with the child; they include neighbors, friends, or relatives.

Unclassified sources include anonymous tips of unknown origin.2 State laws vary regarding reporting possible child abuse or neglect, but nearly every state (including Oklahoma) has a law mandating that certain professionals (medical, educational, law enforcement, etc.) and institutions (schools, hospitals, etc.) inform a CPS agency of suspected child abuse and neglect.1 Oklahoma further holds all individuals legally responsible to report suspected child abuse/neglect to a CPS agency.9 Further, Oklahoma law provides immunity for reporters of child maltreatment so that any person who in good faith and exercising due care reports suspected child abuse or neglect will have immunity from any liability that may be incurred from either the initial report or participation in the investigative process.9 To report suspected child abuse, the DHS Abuse and Neglect Hotline (1-800-522-3511) can be accessed 24 hours a day, seven days a week. Individual state statutes regarding reporting instances of suspected child abuse may be reviewed at https://www.childwelfare.gov/topics/ systemwide/laws-policies/state.

There are several online training programs to assist one’s learning and education about child maltreatment in the dental setting. Two such resources are: [1] https://www.theonlinelearningcenter. com/ (Go to the dental professionals section P.A.N.D.A - Prevent Abuse and Neglect through Dental Awareness.)

[2] http://www.dentalcare.com (Search under topics for child abuse.)

Ms. Woods is currently a fourth-year medical student at the University of Oklahoma College of Medicine in Oklahoma City, Oklahoma. She is

planning a career in emergency medicine.

She received her BS degree from Oklahoma State University in Mechanical Engineering.

Dr. Brown is a Clinical Associate Professor in the University of Oklahoma College of Medicine Department of Pediatrics. He is board-certified in child abuse pediatrics.

References 1. The CAPTA Reauthorization Act of 2010, 42 U.S.C. §5106a (2010) 2. U.S. Department of Health and Human Services, Administration for Children and Families, Administration on Children, Youth and Families, Children’s Bureau. (2013).

Child Maltreatment 2013. Available from http://www.acf.hhs.gov/sites/default/files/cb/ cm2013.pdf 3. Kellogg N, American Academy of Pediatrics Committee on Child Abuse and Neglect. Oral and dental aspects of child abuse and neglect. Pediatrics.

2005;116(6):1565–1568 4. Naidoo S. A profile of the oro-facial injuries in child physical abuse at a children’s hospital. Child Abuse & Neglect.

2000;24(4):521-534 5. Maguire S, Hunter B, Hunter L, et al.

Diagnosing abuse: a systematic review of torn frenum and other intraoral injuries. Archives of Diseases in Children. 2007;92:1113-1117 6. Christian CW, Mouden LD. Maxillofacial, neck, and dental manifestations of child abuse. In: Reece RM, Christian CW, eds. Child Abuse Medical Diagnosis & Management. 3rd edition. American Academy of Pediatrics; 2009:189-209 7. Maguire S, Mann MK, Sibert J, Kemp A. Are there patterns of bruising in childhood which are diagnostic of or suggestive of abuse? A systematic review. Archives of Disease in Childhood. 2005;90(2):182-186 8. Maguire S. Which injuries may indicate child abuse? Archives of Disease in Childhood Education & Practice.

2010;95(6):170-177 9. Child Welfare Information Gateway.

(2014). Mandatory reporters of child abuse and neglect. Washington, DC: U.S. Department of Health and Human Services, Children’s Bureau

www.okda.org

35

ODA FEATURE

What the Recent Changes to the Oklahoma Prescription Monitoring Program Mean to Oklahoma Dentists

By M. Edmund Braly, DDS, ODA President-elect The most recent legislative session brought about several changes to the laws which govern the practice of dentistry in Oklahoma. Most ODA members are aware of the changes to the Dental Practice Act, as there was considerable and valuable grassroots input into that process over the last two years. However, another law was also passed which will have a huge impact on dental practices beginning November 1, 2015. During the last session, a bill modifying the Oklahoma Anti-Drug Diversion Act and its Prescription Monitoring Program (PMP) was passed after considerable debate involving all interested parties including, but not limited to, the ODA, the Governor’s Office, the Oklahoma Bureau of Narcotics and Dangerous Drugs (OBNDD), law enforcement departments, mental health advocates, the various professional boards listed below (a. through i.) and many other parties.

Most dentists are aware of the previously voluntary Prescription Reporting Program (PRP) program and the associated website. The website is a repository of information about all prescriptions filled in Oklahoma, and required information about filled prescriptions to be forwarded to the OBNDDC in a computer format within five minutes of delivering the prescription to a patient or, for mail order pharmacies, within 24 hours of mailing the prescription to the patient.

Access to the data in the OBNDD website had been limited mostly to prescribing providers, and accessing the information in the OBNDD website was voluntary. The Passage of the national

36 journal | November/December 2015

Affordable Care Act had far-reaching consequences, including this most recent change to the Oklahoma law concerning PRP rules. This article will summarize the details of these changes.

It is incumbent upon any dentist who prescribes controlled substances to take care to follow the new rules, as failure to follow them could result in the loss of a license to practice.

First, the new law modifies the previously voluntary program in eight ways: 1. It expands access to repository information to more people, specifically, national, state, county, and municipal law enforcement (“peace officers” and investigative agents of OSBNDDC), multicounty grand juries, additional office staff of prescribers, the Oklahoma Health Department, representatives of the Prescription Monitoring Programs in other states, and the following Oklahoma Boards:

a. Board of Podiatric Medical Examiners b. Board of Dentistry c. State Board of Pharmacy d. State Board of Medical Licensure and Supervision e. State Board of Osteopathic Examiners f. State Board of Veterinary Medical Examiners g. Oklahoma Health Care Authority h. Department of Mental Health and Substance Abuse Services i. Board of Examiners in Optometry j. Board of Nursing k. Office of the Chief Medical Examiner l. State Board of Health 2. It permits prescribers’ access to certain information on the website for certain purposes, namely, to be aware of the patient’s prescription

history for dangerous drugs.

3. It requires registrants (prescribers) or staff to access and review website data prior to prescribing certain drugs.

4. It requires prescribers to note in the patient’s record that the website data had been accessed prior to writing certain prescriptions.

5. It provides exceptions to these rules, specifically for those prescriptions written for Hospice and Nursing Home patients.

6. It directs enforcement of this law to certain state agencies.

7. It requires the Director of the OBNDDC to provide a monthly list of agencies listed above (in a. through j.) of “the top twenty prescribers of controlled dangerous substances within their respective areas of jurisdiction.”

8. It provides an effective date, specifically, Nov. 1, 2015, and to be enforced until at least Oct. 31, 2020, i.e., for the next five years.

How will this new law affect our dental practices? Let’s review the above eight provisions: First, the data “repository” is a website that contains information on all prescriptions written for controlled dangerous substances in Oklahoma. It is designed to reduce prescription fraud, prescription drug abuse and “doctor shopping.” All dentists will be required to check the website data on a patient prior to writing any prescription for Opioids (including the synthetics), Benzodiazepines and/or Soma. The dentist must check the website prior to writing for the specified medications on every new patient and on every patient of record, for whom the website has not been checked within the last 180 days.

Of note is the list of reasons a dentist could lose the ability to access the website and the license to practice. They include but are not limited to: 1. having falsified an application to OBNDD;

2. having been found guilty, pled guilty, or pled nolo contendere to a misdemeanor relating to any substance defined in this law as a controlled dangerous substance or to any felony under the laws of any state or the United States; 3. having one’s federal registration retired, suspended or revoked; 4. having failed to maintain effective controls against the diversion of controlled dangerous substances to unauthorized persons or entities; 5. having prescribed or administered a controlled dangerous substance from schedules other than those specified in the dentist’s state or federal registration; 6. having a restriction, suspension, revocation, limitation, condition, or probation placed on the dentist’s professional license or certificate or practice as a result of a proceeding pursuant to the general statutes; 7. having abused, within the past five years, or excessively used drugs or controlled dangerous substances; 8. having prescribed, sold, administered, or ordered any controlled substance for an immediate family member, himself or herself (shall not apply to a medical emergency when no other doctor is available to respond to the emergency); 9. having possessed, used, prescribed, dispensed or administered drugs or controlled dangerous substances for other than legitimate medical purposes or for purposes outside the normal course of his or her professional practice; 10. h aving been “under the influence of alcohol or another intoxicating substance…to such degree…as to be impaired during the performance of his or her job”; and/or 11. h aving violated any federal law relating to any controlled substances.

Dentists have long been well aware of most of the requirements above, but should pay careful attention to #8, prescribing for family members.

It is probably not lost on the reader that each month, the Board of Dentistry will receive a list of the “top 20” dental prescribers of dangerous and controlled substances. Should the OBNDDC determine that a dentist is prescribing outside the limitations of his or her license, the Board of Dentistry will be notified in writing. This notification shall serve as a complaint to initiate an investigation by the Board of Dentistry, which shall have exclusive jurisdiction to take action against a dentist for this violation.

There is a silver lining: A dentist “shall not be liable to any person for any claim of damages as a result of accessing or failing to access the information in the central repository and no lawsuit may be predicated thereon.” Transgressions will be dealt with by the Board of Dentistry, but not by a civil suit. As per the original law, no provider or staff members may access information about a person not under their care, and they may not make information about their patients known to others. The new law does require that the dentist “note in the patient record” that the PMP website was accessed prior to writing the affected prescriptions. It also allows the dentist to let the patient know that the information is known to the dentist, but it does not require this. Also, the dentist may include the information printed from the website in the patient’s record, but is not required to. The law makes no recommendations about what the dentist should do with the information gleaned from the website. It only requires that the dentist note in the record that the information has been seen. The website, of course, records each query, and who accessed the website.

The law also allows that information will be pulled from the website any time there is a fatal and/or nonfatal overdose of prescription drugs. This information will be reported to the OBNDDC by the medical examiner. The OBNDDC will Continued on page 39 www.okda.org

37

ODA FEATURE

Care Enough to Provide an Exceptional Patient Experience

By Debra Engelhardt-Nash In dentistry, “care” is a verb, not a noun.

We care about our patients and care about people. And the way we care directly impacts the patient’s experience which, in turn, directly impacts case acceptance and patient retention. Providing exceptional care is a process of purposeful actions that require thought, effort, engagement by the entire dental team, and ongoing monitoring and evaluation.

In a thriving and busy practice, there never seems to be enough time in the day.

Unfortunately, this busy-ness may cause the team to focus on getting things done instead of oncaring for patients. If our tone and communications with patients seem rushed and distracted, they may feel unimportant to the practice. Take a breath and then a few minutes to purposefully communicate with patients, especially during the following touch points: 1. The telephone introduction. Over the phone, patients have no idea what your day has been like or if you are busy or not. They cannot see your body language or the seven things sitting on your desk waiting to be done. So, if you are distracted and focused on getting off the phone to attend to something else, they may interpret your words and tone negatively. It only takes a few moments to be warm and welcoming before you get down to the business of gathering insurance information and scheduling appointments.

2. The in-practice greeting. When patients comes into the practice, 38 journal | November/December 2015

they should be greeted by name with an attitude that projects an understanding that they have choices and the team appreciates that they have chosen your office.

3. The patient/doctor introduction.

Take the time to respectfully introduce new patients to the doctor. “Mrs. Jones, I’d like to introduce you to Dr. Smith. As I mentioned, Dr. Smith has been doing amazing dentistry for more than 15 years. Dr. Smith, this is our new patient, Mrs. Jones. Mrs. Jones was referred to our practice by her friend, and our long-time patient, Mrs. Brown.”

4. The treatment and financial conversation. Patients should always be introduced to ideal dentistry. They may choose to phase their treatment, but they need to know you care for their oral health and want what’s best for them. Patients should also be introduced to all payment options if they have an out-of-pocket expense.

If you accept financing through a credit card like CareCredit, let them know and then let them choose what’s best for them.

5. The post-appointment follow-up call. A personal follow-up telephone call to the patient is a great way to demonstrate how much your team cares. Many practices routinely call the patient after a hygiene or restorative appointment. But the best opportunity to make an impact on the patient relationship is by calling after the new patient examination and consultation. A new patient may have questions or concerns and when the office calls to provide additional information or just to let the patient know they are available, that patient’s expectations are exceeded.

Caring Requires Consistency I recently walked into the gift shop of a high-end hotel to buy a bottle of water.

After waiting at the cash register for a few moments, I walked to the back of the shop to find someone to ring me up. What I found was the hotel employee ranting to herself about how much she disliked her

job. Was she having a bad moment? Yes. But her words and attitude significantly and negatively impacted my perception of the hotel and my overall satisfaction.

A patient’s experience in a dental practice can be impacted similarly if their interaction with just one team member is negative. Caring is a team effort.

People tend to pick up and absorb the emotions around them. When your team is consistently warm, engaging, excited and appreciative, patients will tend to be the same. When one team member is having a “bad day,” they can easily “infect” other team members and patients as well. So be diligent in caring enough to help each other have positive interactions with patients. You’ll be surprised how infectious good moods can be, too.

Debra Engelhardt-Nash is the co-founder of The Nash Institute for Dental Learning and is a practice management expert. She is a management consultant, seminar leader and a frequent contributor to dental literature. A member of the Academy of Dental Practice Administration, Ms. Nash is a founding member and served two terms as President of the Academy of Dental Management Consultants.

She serves on the board of the American Dental Assistants Association Foundation and is a recipient of the American Dental Assistants Association Journal Award in 1993 and 2000, recognized as one of the top 25 women in dentistry in 2014 by Dental Product Reports, and the 2015 recipient of the Gordon Christensen award. She has been included in Leaders in Dental Consulting and Leaders in Dentistry with Dentistry Today every year since 2008.

Disclaimer: This content is subject to change without notice and offered for informational use only. You are urged to consult with your individual business, financial, legal, tax and/or other advisors with respect to any information presented. Synchrony Financial and any of its affiliates, including CareCredit, (collectively, “Synchrony”) makes no representations or warranties regarding this content and accept no liability for any loss or harm arising from the use of the information provided. Your receipt of this material constitutes your acceptance of these terms and conditions.

Changes to PMP continued from page 37 keep statistical data, pertaining to the classification of medical practitioners who prescribed or authorized the controlled dangerous substances.

One final note: “The OBNDDC shall provide adequate means and procedures allowing access to central repository information for registrants lacking direct computer access.” That process is not currently known to this author. For those dentists who do not have internet access in their offices, it is important that they contact the OBNDDC and learn this process. One suspects the non-internet process will involve a fax machine.

The Bottom Line •

A dentist who is not already familiar with the PMP website should become so as soon as possible.

•

The dentist may register to access data, and/or may assign certain administrative or clinical staff to also be registered to access the website (each employee will have their own registration number).

•

The law goes into effect November 1, 2015.

•

The medications involved are Opioids (including synthetics), Benzodiazepines, and Soma (a central acting muscle relaxant that affects barbiturate receptor sites).

•

No patient should receive a prescription for any of these medications unless the dentist has checked the data on that patient from the PMP website within the last 180 days.

•

The Board of Dentistry has jurisdiction for violations of this law.

Resources OBNDDC HelpDesk: pmphelpdesk@obn.state.ok.us (1-877-6272674)

To access the PMP System visit, ok.gov/obndd/Prescription_ Monitoring_Program/

www.ok.gov/obndd Left column: select Prescription Monitoring Program; then next page, “to access PMP system” : select PMP Login

Renewal Notice for Oklahoma Licenses and Permits All Oklahoma dental licenses and permits officially expire after December 31, 2015 and will no longer be valid after this date. Renewal fees will double beginning January 1, 2016.

There are two ways to renew: 1. Visit www.ok.gov/dentistry and renew online with a credit card. The login process will be the same as recording your continuing education hours.

2. Visit www.ok.gov/dentistry to download a PDF application and return it to the Board of Dentistry with your renewal fee.

Instructions to renew can be found on the homepage of the Oklahoma Board of Dentistry’s website, www.ok.gov/dentistry.

www.okda.org

39

CLASSIFIEDS Looking to fill an open position in your office, need to sell dental equipment or a practice? Check out the latest listings below and visit okda.org/classifieds for additional listings.

JOB OPENINGS

OFFICE FOR SALE /LEASE

We are looking for a qualified, confident dentist to partner with us to open a new office in Ponca City, OK. No buy-in necessary and incredible earning potential. Average income for FT general practitioners in our rural areas are $350k+. Competence in surgery is a must and implants experience is preferred but not necessary. Pays the greater of 150k base OR 25% of production. Offices take off quickly do to staff training, exceptional marketing, and quality WOM. Digital X-rays, charts, and implant systems already in place. Large 5000 sq ft building. Contact 918.473.2233 or heath@oksupportgroup.com.

Holdenville...Practice for sale. Retiring dentist. $300,000 gross / 20 hr. week. 1500 sq. ft., 3 operatories. $130,000.

Text/call 405.221.3522.

Dentist needed for children friendly office in Tahlequah, Oklahoma. 55% child/45% adult. Part/Full Time Associate with option to buy in. Quality Dentistry with importance being place on patient comfort and care. We have a family driven practice with long term employees. Applicants personal goals should include being able to provide excellent patient management and clinical skill and strive to be a credit to the dental profession. Position may be ideal for recent graduates eager to learn both the business and clinical skills in a successful practice. Send Resume to: familydentistrytahlequah@yahoo.com.

General Dentist - We are a High Volume dental practice corporate that is seeking an energetic and friendly dentist to work with 1st Family Dental Team as a Full/Part time at our Tulsa, OK location. Our experienced and dedicated front desk staff will make sure daily to fill out the schedule with new and recall patients.

You also have the support of our earnest and knowledgeable dental assistants. Compensation based on experience. To apply online, visit 1stfamilydental.com/employment/.

Associate Dentist Position Available in Busy Family Practice, Northeast Oklahoma Area, 40 minutes from Grand Lake. 40 percent paid on collections; 1-­‐2 days/week; A-­‐DEC cont. delivery. Elec. HP; All Dig. office. Associate must have exceptional customer service skills and have ability to provide care to Medicaid clientele. Please submit resume to dentistryresume@yahoo.com or call 918­‐915-0715 for more information.

40 journal | November/December 2015

7300 South Western. Established dental office for rent. Excellent area with high traffic.

Utilities are free. Completely remodeled with a reasonable rent. Four operatories, lab, private and business office, record room. Easy access from all areas of town. Will rent with or without equipment. Dr. Buddy Shadid 405.833.4684 or 405.843.1709.

Tulsa Suburb - 7 ops (4 restorative, 3 hygiene).

Equipment in great shape. Digital x-rays/ computers in 2013. This practice has collected 900K over the last three years and each year has been better than the last. Almost zero advertising. Practice located in Medical Dental complex on main thoroughfare. Oral Surgeon and denture lab are located on either side of practice. Priced to sell - Call 918-693-8229.

Mixed FFS/PPO, established general dentistry practice with very limited area competition available for immediate purchase. Community of 10,000+ near a large city. Located in singlestory, free-standing professional building with 4 operatories fully equipped. Real estate available for purchase. Over $700K collections. Call Lewis Health Profession Services at (972) 4371180 or e-mail Info@lewishealth.com.

OFFICE FOR SALE /LEASE “NEW” PRACTICE FOR SALE: BIXBY. Collecting $507,300 in 4 day week. 4 ops. Beautiful office recently redecorated in outstanding location. Dentrix and computerised throughout, Digital X-ray throughout, Intra-oral cameras, much more. Dr. moving. Call Max or Jack at PROFESSIONAL PRACTICE ASSOCIATES at (405) 359-8784. FINANCING AVAILABLE. “NEW” TULSA: 6 OPS, DIGITAL AND Dentrix. Collecting more than $900K in 4 to 4 ½ day week with general dentistry.

Located on busy street near Interstate. in attractive leased facility. Abundant parking Dr. retiring but may work for buyer on limited basis if desired. Call Max or Jack at PROFESSIONAL PRACTICE ASSOCIATES at (405) 359-8784. FINANCING AVAILABLE PRACTICE FOR SALE: TULSA. Grossing $569,000 in three and a half day work week. 6 operatories including 3 for hygiene.

General dentistry practice. Owner retiring.

Huge potential for growth in this area.

Extremely favorable dentist to patient ratio in this community. Call Max or Jack at PROFESSIONAL PRACTICE ASSOCIATES at (405) 359-8784. FINANCING AVAILABLE THE OFFICES LISTED ABOVE MAY BE SEEN AT www.ppa-brokers.com or call Max at PROFESSIONAL PRACTICE ASSOCIATES at (405) 359-8784.

Place a Classified Ad ODA Members Receive FREE Online ODA Journal $40 Submitting a classified ad is easy with our online form. Find the submission form and more information at okda.org/classifieds.

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41

Get Involved with the ODA Are you interested in becoming active in YOUR ODA? Board of Trustees or House of Delegates? What about your local dental society?

Below are the many ways that you can get more involved in organized dentistry in Oklahoma. To learn about each Committee, visit www.okda.org/members-only/committees or contact the ODA at 800.876.8890 for more information about volunteering.

Annual Meeting Planning Committee Board of Trustees Component (District) Office Continuing Education Advisory Committee DENPAC Board House of Delegates

Investments Committee ODA Rewards Partners Committee OHCA and DHS Committee Oklahoma Mission of Mercy (OkMOM) Planning Committee

Call for Nominations The ODA Council on Nominations and Elections is now accepting nominations for ODA leadership positions and Council/Committee members. To learn about each Council, visit www.okda.org/members-only/council or contact the ODA at 800.876.8890 for more information about volunteering.

Nominations may be submitted to Council Chair, Dr. Edmund Braly, your component dental society’s president‐elect, or the ODA office, no later than January 14, 2016. Self nominations are accepted. The ODA Council on Nominations and Elections will meet on January 15, 2016, at 9:00 AM.

NOMINEE: NOMINEE’S DISTRICT: YOUR NAME:

Office q Vice President q ADA Delegate q ADA Alternate Delegate

Council q Budget and Finance q Bylaws, Policies & Ethics q Dental Care q Dental Education and Public Information q Governmental Affairs q Membership and Membership Services

42 journal | November/December 2015

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43

Coming Soon!

OSHA TRAINING by Dental Practice Support Dental Practice Support will soon offer OSHA training to dental offices all across Oklahoma. This CE-approved training can be conducted at your office at your convenience. Titled “How to Create a Culture of Safety” you’ll learn about exposure control, hygiene, barrier protection, hazard abatement and much more!

WHY OSHA TRAINING? BECAUSE SAFETY DOESN’T HAPPEN BY ACCIDENT!

Dental practices must be especially mindful because of the unique hazards of the profession. Hazards like:

• Syringes and sharp instruments • Exposure to infectious diseases • Regulated medical waste

• Hazardous chemicals • Blood-borne pathogens • Electrical hazards

Delta Dental is one of the most trusted names in the dental industry and that’s why we started Dental Practice Support. Our HIPAA Training is earning rave reviews and we’ll bring that same level of expertise to your practice. Look for details soon!

Deb Rathbun, Provider Training Specialist Dental Practice Support

Call: 405-607-2111 Email: DRathbun@DeltaDentalOK.org 44 journal | November/December 2015 Visit: DentalPracticeSupport.com