BUSINESS HOSPITALITY COOKERY CONTACT CENTRE RETAIL CONSTRUCTION
CAREERS
Real skills for today’s professions
Contents Welcome to NZMA - page 02 NZMA’s Commitment - page 03 New Zealand - One of the Safest Places to Live in the World - page 03 Choose Your Career - page 05 Study Hospitality at NZMA - page 07 Hospitality Career Path - page 09 Study Cookery at NZMA - page 11 Cookery Career Path - page 13 Sylvia Park - page 15 Academic Entry Requirements - page 19 Enrolment Information - page 19 Did You Know? - page 21 NZMA Careers - page 23
1 NZMA - REAL SKILLS FOR TODAY’S PROFESSIONS
Welcome to NZMA NZMA was founded in 1985 and is 100% New Zealand-owned. We are funded by the New Zealand Government, with approximately 2000 domestic students and 400 international students across our five campuses. NZMA Auckland Central and NZMA Panmure are our most international campuses, and have become home away from home for students not just from around New Zealand, but from all over the globe.
café and a cocktail training bar. Our tutors all come directly from the hospitality industry, so they can arm you with the latest skills and knowledge to succeed in today’s hospitality workplace.
NZMA’s popular cookery programmes are delivered from our Panmure Campus in East Auckland, which has two large commercial kitchens, a bar, and a restaurant and barista training room as well as a computer lab. Its warm, friendly atmosphere, topnotch facilities and highly skilled tutors make NZMA Panmure the ideal study destination for those looking to launch their careers as chefs.
At NZMA we are proud to offer everything that international students need – from language support when you start, right through to employment support when you graduate. We know that every student is ultimately looking for a great job. NZMA’s dedicated employment service, NZMA Careers, will help you with employment when you arrive in New Zealand, to assist you with your cost of living. They will also develop a career plan with you, so that when you graduate from NZMA you’ll be well placed to gain an excellent job - the start of your new career.
Our internationally-recognised Level 5 and 6 Diplomas in Hospitality Management are offered at NZMA Auckland Central, located in the heart of the CBD. Like Panmure, this campus boasts top-of-the-line facilities, including a stunning roof-top student-run
We look forward to welcoming you to NZMA.
Tim and Rosanne Joint CEOs REAL SKILLS FOR TODAY’S PROFESSIONS - NZMA 2
NZMA’s Commitment Our Quality Commitment
A Supportive Learning Environment
Quality learning is a priority for NZMA. We demonstrate this through:
Our student support team helps from the very start of your journey
• An academic board chaired by Dr Alastair McCormick, who at the University of Auckland was Dean of the Business School for 14 years and then became Deputy ViceChancellor and Acting Vice Chancellor of the university • A four year audit cycle, the highest acknowledgement of quality, awarded by the New Zealand Qualifications Authority (NZQA), a government agency that assesses educational quality
with any questions. We have small class sizes and our tutors have a lot of industry experience. They make sure you graduate with real skills to help you succeed in today’s competitive workplace. Our learning facilities are top quality. We also provide our hospitality management students with a student-run cafe (a great meeting place for all students) and a professional bar for training purposes. We support any student’s additional English language needs through our dedicated Literacy, Language and Numeracy Advisors.
• Approved pathways from NZMA’s diplomas to New Zealand and international universities. • Total fee protection for all international students, in line with Government regulation
Code New Zealand Management Academies has agreed to observe and be bound by the Code of Practice for the Pastoral Care of International Students published by the Minister of Education. Copies of the Code are available to download from the New Zealand Ministry of Education website at minedu.govt.NZ/EducationSectorsInternationalEducation
New Zealand - One Of The Safest Places To Live In The World Global Peace index 2013 rated New Zealand 3rd safest country in the world New Zealand is a beautiful country and home to a multicultural
To find out more about Auckland visit
population of 4.4 million people.
aucklandnz.com
Located in the upper North Island, with a population of 1.4 million, Auckland is the country’s largest city and has a great hospitality culture with sophisticated bars, cafes and restaurants. It is also the largest centre of business in New Zealand. Auckland is rated globally as one of the top five cities for its quality of living (Mercer 2011). Enjoying a mild climate and stunning scenery, Auckland is home to a host of easily accessible beaches, forests and rivers.
3 NZMA - REAL SKILLS FOR TODAY’S PROFESSIONS
To find out more about New Zealand visit
newzealand.com
REAL SKILLS FOR TODAY’S PROFESSIONS - NZMA 4
Diploma in Applied Hospitality Management Level 6 (2 years in total)
Diploma in Hospitality Management Level 5
LEVEL FOUR
(1 year in total)
National Certificate in Hospitality
LEVEL THREE
LEVEL FIVE
LEVEL SIX
Choose Your Career
NZMA Certificate in Hospitality and Employment Skills
Level 4 (25 weeks)
Level 3 (20 weeks)
HOSPITALITY 5 NZMA - REAL SKILLS FOR TODAY’S PROFESSIONS
Take advantage of the NZMA Careers team and let us help you get a great job. Continue your studies at our Auckland Central Campus with our Level 5 and 6 programmes, then choose from one of our many partner universities in NZ or overseas.
Diploma in Professional Cookery Level 5 (2 years in total)
National Certificate in Hospitality (Cookery) Level 4 (1 year in total)
National Certificate in Hospitality (Basic Cookery) Level 3 (20 weeks)
COOKERY REAL SKILLS FOR TODAY’S PROFESSIONS - NZMA 6
Hospitality Programmes of Study (All qualifications are NZQA accredited)
Diploma in Hospitality Management (Level 5) One year in total
Diploma in Hospitality Management (Level 6 ) 2 years in total
Graduates of the Level 5 Diploma in Hospitality Management will:
After completing the Diploma in Hospitality Management
• Gain an internationally-recognised vocational qualification
(Level 5), graduates may choose to undertake one year of
to enter employment within the hospitality sector, or related
additional study to complete the Diploma in Applied Hospitality
areas such as business management or leisure and tourism
Management (Level 6). In addition to the outcomes of the Level
management
5 diploma, graduates with this qualification will:
• Develop higher-level skills in a hospitality management
• Have a qualification, which allows flexibility of study to meet local, or specialist needs
context, including investigatory and research skills focusing on management issues within the context of hospitality
• Have knowledge, understanding and skills in a specialised field within hospitality management
• Develop a range of skills, techniques and attributes essential for successful performance in working life within the
• Have specialist higher-level skills in a business and
hospitality industry • Extensive practical training for use in a variety of hospitality
hospitality management context • Have an internationally-recognised vocationally specific
arenas including customer service, bar, barista, restaurant
qualification to enter employment in hospitality or progress to
service, and rooms division
higher education such as a full-time degree in hospitality or a related area
• Training in research methodologies to support your tertiary studies in NZ
• Have first-hand experience of industry with a relevant organisation with a 600 hour full-time paid internship and a focus on the application and further development of the learner’s knowledge and skills •
Have an advanced Level 6 qualification that recognises consistent achievement at Merit or above
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Hyein Kim Diploma in Hospitality Management Level 6
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HOSPITALITY CAREER PATH
ASSISTANT RESTAURANT MANAGER
SHIFT MANAGER
SUPERVISOR FAST FOOD ASSISTANT/CREW
ASSISTANT CAFE MANAGER
BARISTA CAFE ASSISTANT SUPERVISOR WAITER FOOD RUNNER
DUTY MANAGER / MAITRE D’
BARBACK / GLASSIE
BARTENDER ASSISTANT BAR MANAGER
CUSTOMER SERVICE REPRESENTATIVE
DOMESTIC FLIGHT ATTENDANT
GUEST SERVICE REPRESENTATIVE RECEPTIONIST EVENTS COORDINATOR PORTER TEAM LEADER CONCIERGE
LAUNDRY ATTENDANT
CHIEF CONCIERGE
HOTEL DUTY MANAGER
ROOMS ATTENDANT
ASSISTANT HOUSEKEEPER SUPERVISOR HOUSEKEEPER 9 NZMA - REAL SKILLS FOR TODAY’S PROFESSIONS
RESTAURANT MANAGER
AREA MANAGER
CAFE MANAGER
FOOD AND BEVERAGE MANAGER OPERATIONS MANAGER
BAR MANAGER
INTERNATIONAL FLIGHT ATTENDANT
IN-FLIGHT SERVICE MANAGER
FRONT OFFICE MANAGER EVENTS MANAGER REVENUE MANAGER
OWNER/ CEO EXECUTIVE ASSISTANT MANAGER
FRONT OFFICE MANAGER GENERAL HOTEL MANAGER EXECUTIVE HOUSEKEEPER
REAL SKILLS FOR TODAY’S PROFESSIONS - NZMA 10
Study Cookery at NZMA (All qualifications are NZQA accredited)
National Certificate in Hospitality (Basic Cookery) (Level 3) 20 weeks in total
National Certificate in Hospitality (Cookery) (Level 4) One year in total
This 20 week programme is only offered at NZMA’s
This 1 year programme is only offered at NZMA’s
Panmure Campus.
Panmure Campus.
What will I learn?
What will I learn?
Graduates of the Level 3 Certificate in Hospitality (Basic Cookery)
After completing the Level 3 Certificate in Hospitality (Basic
will develop the basic practical and theoretical skills required by
Cookery), graduates may choose to undertake 6 months of
commercial chefs. These skills include:
additional study to complete the Level 4 National Certificate in
• Food safety management
Hospitality (Cookery).
• The preparation of basic dishes at an operational level
Graduates of the Level 4 National Certificate in Hospitality
This programme is designed for students who have limited pre-existing commercial cookery knowledge.
Course content includes: • Hospitality Service, including:
Restaurant service / Customer service / Problem solving / Hospitality practices / Communication skills
• Cookery Fundamentals
restaurant/kitchen. This course builds upon the fundamental skills developed in Level 3. This includes the preparation of non-routine and complex dishes.
Course content includes: • Prepping and cooking dishes in a commercial kitchen • Food safety • Service sector cookery
Kitchen safety / Equipment operation / Sharpening and maintenance of knives / Preparation and cooking of basic stocks, sauces and soups / Theory and
What qualifications will I gain?
practical techniques related to the methods of
National Certificate in Hospitality (Cookery) Level 4
cookery, and food safety • Restaurant Cookery
(Cookery) will have the skills needed to work in a commercial
Techniques and principles associated with methods of cookery / Skills in the restaurant saucier, larder and pastry sections
What qualifications will I gain? National Certificate in Hospitality (Basic Cookery) Level 3 NCEA Level 1 NCEA Level 2
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Dorothy Kuno National Certificate in Hospitality (Basic Cookery) Level 4
Diploma in Professional Cookery (Level 5) Two years in total This 2 year programme is only offered at NZMA’s Panmure Campus. The first year of this programme consists of the National Certificate in Hospitality (Basic Cookery) Level 3 and the National Certificate in Hospitality (Cookery) Level 4.
What will I learn? Students will build on the knowledge and techniques developed in the first year, and gain the expertise required for progression as a chef in the hospitality industry. This programme produces graduates who are proficient in advanced cookery skills as well as allied administrative and kitchen management skills. As part of their course, students are required to apply all the skills they have developed to plan and implement a live dinner service.
Course content includes: • Menu development • The application of management skills in the development of products and services • Research and evaluation of current innovations • Development of practical application and management principles of food and beverage service • Understanding and experiencing the principles and concepts of food production management Students choose to major in either Patisserie or Gastronomy.
In the final semester, students are required to complete a research project based on a full-time 600 hour internship. What qualifications will I gain? Diploma in Professional Cookery Level 5
REAL SKILLS FOR TODAY’S PROFESSIONS - NZMA 12
HOT CHEF
CATERING COMPANY
COMMIS / TRAINEE CHEF
COLD CHEF
PASTRY CHEF SPECIALIST CATERING COMPANY
PORTER
CATERING ASSISTANT
LARGE - MEDIUM HOTEL / OPERATION
HOT COMMIS CHEF
KITCHEN HAND
PREP CHEF
SMALL HOTEL / OPERATION
HOT DEMI CHEF
COLD DEMI CHEF COLD COMMIS CHEF
CAFE COMMIS CHEF
PASTRY COMMIS CHEF
KITCHEN HAND
DEMI CHEF
CHEF
13 NZMA - REAL SKILLS FOR TODAY’S PROFESSIONS
COOKERY CAREER PATH
SOUS CHEF
HOTLINE CHEF
COMMIS CHEF
HOT SENIOR CHEF DE PARTIE
EXECUTIVE / HEAD CHEF CHEF DE PARTIE
HOT JUNIOR SOUS CHEF
SOUS CHEF
COLD SENIOR CHEF DE PARTIE
HOT CHEF DE PARTIE
HEAD CHEF
EXECUTIVE CHEF COLD CHEF DE PARTIE
COLD JUNIOR SOUS CHEF
PASTRY HEAD CHEF
PASTRY SOUS CHEF PASTRY CHEF DE PARTIE
HEAD CHEF
PASTRY DEMI CHEF
CHEF DE PARTIE
OWNER/ CEO
SOUS CHEF
HEAD CHEF
REAL SKILLS FOR TODAY’S PROFESSIONS - NZMA 14
NZMA Sylvia Park Campus
15 NZMA - REAL SKILLS FOR TODAY’S PROFESSIONS
REAL SKILLS FOR TODAY’S PROFESSIONS - NZMA 16
Sylvia Park Campus
AUCKLAND CBD
Those who love being in the heart of the action will love studying at NZMA’s spectacular new Sylvia Park Campus. The purpose-built facility is a perfect example of why NZMA remains one of New Zealand’s leading training providers. Built in Auckland’s most thriving hub, and fully equipped with top-of-the-line facilities, NZMA Sylvia Park is the ultimate tertiary campus.
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range of hospitality training facilities including a spacious bar, café, restaurant and barista stations. A number of computer
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Boasting brand new commercial training kitchens for cookery students, our Sylvia Park Campus also houses an impressive
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classrooms and a large cyber suite for students’ enjoyment
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NZMA Sylvia Park offers all the benefits of a central Auckland
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location – and more. Just 20 minutes by train from the CBD, it is a public transport hub. Our campus is located a short stroll from the train station, and better still it’s on the doorstep of New Zealand’s
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biggest shopping complex. It’s little wonder everyone wants to study here! NZMA Sylvia Park provides the optimum learning environment to ensure students graduate with the skills they need to succeed in
Sylvia Park Campus
today’s professions.
56-60 Carbine Road Mt Wellington
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Auckland 1060 sylviapark@nzma.ac.nz
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Academic Entry Requirements General
Applicants over 20 years of age
Students must be 17 years of age and above.
For applicants over 20 years of age the academic entry criteria above may be waived, provided that the applicant can demonstrate life and/or work experience showing that they could enter the programme with a reasonable chance of success.
Level 5 and 6 Diplomas in Hospitality Management and Level 5 Cookery 1. Entry from NCEA. Preference will be given to students with NCEA Level 2 or higher, OR 2a. Hospitality - Successful completion of a Level 4 or higher qualification taught by a New Zealand TEO.
English Language Requirements Students who do not have English as a first language will need to meet the English requirements for the programme they are applying for. Please visit nzma.ac.nz for more information.
2b. Cookery - Successful completion of a relevant Level 2 or higher qualification taught by a New Zealand TEO.
International Students Academic entry requirements for international students are equivalent to the New Zealand requirements.
Enrolment Information How to Enrol/Application Process 1. Complete the International Student Enrolment Form correctly. Make sure the student applying signs the enrolment form. If the student is under 18 years of age, then the enrolment form must be signed by a parent or legal guardian 2. Collect the supporting documentation as listed on the enrolment form including: a) Evidence of identity, date of birth and nationality (i.e. copy of passport) (b) Evidence of English language level or completion of placement test (c) Evidence of high school qualifications 3. Email the International Student Enrolment Form and supporting documentation to your relevant Market Manager or info@nzma.ac.nz 4. Successful applicants will receive a conditional offer of place and invoice 5. You need to pay the invoice directly to NZMA 6. You will receive an email with the official offer of place and receipt when we receive your payment and all necessary documents
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CHECKLIST ✓ Application form written correctly ✓ Application signed by student ✓ Passport copy attached with application ✓ High school qualification copy attached ✓ Evidence of English level
Quintin Waite NZMA Certificate in Hospitality and Employment Skills Level 3
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Did You Know?
In addition to various NZ accreditations, NZMA is also accredited by various International bodies, including the Institute of Hospitality and City and Guilds NZMA students are guaranteed a graduate work search visa upon successful completion of our two year diplomas NZMA students can apply for their student visas and graduate work search visas through our “e-visa facility” at NZMA NZMA gives you an all-inclusive cost, no add-ons, no hidden charges NZMA has a great reputation for “caring” for students - you’re not just a number! NZMA students will establish an individual learning plan with their tutor during the first week
At NZMA it is not just classroom-based study - we also organise field trips, industry visits and sports days every year
In the past two years, NZMA has had international students representing 29 nationalities, including: African, Australian, British/Irish, Cambodian, Chinese, Cook Island Maori, Dutch, Fijian, Filipino, German, Indian, Italian, Japanese, Korean, Latin American, Middle Eastern, New Zealand Maori, Niuean, NZ European/Pakeha, Other, Asian, European, Pacific Island, Southeast Asian, Samoan, Sri Lankan, Tokelauan, Tongan, Vietnamese NZMA cares about what their students have to say: a. Student council meetings are held regularly b. Anonymous on-line evaluations held in Week 9 of every term NZMA participates in the NZ Culinary Fare - Regional and National - competitions each year. These events give Hospitality and Cookery students the opportunity to be recognised / rewarded for their talent and skills learned as an NZMA student
NZMA offers our Hospitality students extra qualifications at no extra cost - e.g. Food Safety and LCQ (Bar Managers Qualification)
NZMA has an on-site café and training bars NZMA has regular guest speakers from relevant industries on study-related topics
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for realistic workplace training and industry functions that provide students with the opportunity to network with employers
At NZMA we have a dedicated careers advisory service called NZMA Careers which is free for full time NZMA diploma students NZMA Careers offers FREE CV
NZMA is a New Zealand Government-
writing workshops, interview
funded Tertiary Education Provider,
skills and other employment
providing Hospitality, Business and Trades
support activities
training to approximately 2000 New Zealand students each year, as well as to several hundred International students from all around the world
NZMA is proud of our harmonious blend of international students and domestic students all studying together under one roof
FREE UNIFORMS – At NZMA Free Uniforms are provided for you just have to pay a very small fee tailoring if required
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NZMA Careers Who are they? At NZMA we know that every student is ultimately looking for a great job. That’s why we have our own dedicated employment service, NZMA Careers. Their role is to support NZMA students from the moment they start with us, until long after they finish. The Careers team is comprised of highly-experienced employment consultants, careers advisors, and counsellors. They all know the job market inside and out, and they’re there to help you every step of the way, making sure that you leave NZMA as work-ready as you can possibly be.
What will NZMA Careers do for you while you study?
Will they still help after you finish studying?
From the moment you start with NZMA, the Careers team will be
down to knowing the right people. NZMA Careers know all the
helping to make you work-ready. They’ll help you with planning
right people. They have partnerships with some of New Zealand’s
your career, they’ll make sure your CV and cover letters are
best employers such as SkyCity, The Hilton, Heritage Hotels, Eden
getting you noticed by employers, and they’ll teach you vital
Park, The Langham, Bravo Hospitality and Stamford Plaza. These
interview techniques and job-finding strategies. They regularly
employers often come to NZMA Careers as their first port of call
host workshops and seminars, as well as functions where you can
when looking to recruit new staff. This means you’ll always be a
meet employers.
step ahead of other job seekers wanting these great roles.
Absolutely. NZMA Careers will work hard to help you secure an excellent job. Everybody knows that landing your dream job comes
You don’t have to wait until after you finish studying to start working
Is there a cost to use the services of NZMA Careers? No. The Careers team provide their services for FREE to all NZMA students and graduates. They’re a vital part of the NZMA experience that no student misses out on.
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either. NZMA Careers can help you to find a part-time job while you complete your course. The combination of an NZMA qualification plus industry experience will help you to launch your career when you graduate.
Dorothy Kuno National Certificate in Hospitality (Cookery) Level 4
REAL SKILLS FOR TODAY’S PROFESSIONS - NZMA 24
NZMA Careers Success Stories “I’m working as a kitchen hand at Prego, which is a very well-known restaurant in Ponsonby. I saw the job advertised on SEEK and NZMA Careers helped me with my CV. Apparently 180 people applied for the role – and I got it! I think they liked the fact that I was studying cookery, and also I had a bit of kitchen experience behind me.” Yang Ding (Eric) Kitchen Hand, Prego Diploma in Professional Cookery Level 5
“During my studies NZMA Careers helped me get a job at Eden Park Catering. They helped me with my CV, recommended me to the employer and gave me lots of tips before my interview. That was really helpful! I don’t think I would have been able to get that job without their support and guidance. They helped me take the first step of my career! “I graduated from NZMA at the end of 2012 and now I am working as a Conference Supervisor for Ilume Coaching. NZMA Careers helped me to find this job too, by assisting me with my CV again and helping me apply for the role. I think the services of NZMA Careers are very valuable – they really prepare you to be a good candidate for employment opportunities.” Nathalia Pereira Conference Supervisor, Ilume Coaching Diploma in Hospitality Management Level 5
What Our Employers Have To Say “Our continued relationship with NZMA stands testament to the quality and standard of hospitality students engaged each year. This replicates into the directive of all the trainers, tutors and employment relations team that keep their finger on the pulse of industry trends and demands. Eden Park Catering proudly count NZMA as part of the greater team and attribute much of our success as a leading catering and hospitality provider to their influence on the business.” Josh Coll, Staffing Manager, Eden Park Catering
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“Another successful year as far as Vital Hospitality is concerned when dealing with NZMA. The organization is professional, the staff extremely supportive and the general quality of the students has an edge over other hospitality schools in Auckland” Caroline Kraayvange, Owner, Vital Hospitality
Yang Ding (Eric) Diploma in Professional Cookery Level 5
Nathalia Pereira Diploma in Hospitality Management Level 5
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Real skills for today’s professions
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PO Box 6172 Wellesley Street 80 Anzac Avenue Auckland 1010
Auckland South Campus PO Box 22655 12-16 Gordon Road Otahuhu Auckland 1062
aucklandcentral@nzma.ac.nz
aucklandsouth@nzma.ac.nz
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Panmure Campus PO Box 6172 Wellesley Street 104 Queens Road, Panmure Auckland 1072
Waikato Campus PO Box 19126 Level 2, Tower Building Centre Place (off Ward Street) Hamilton 3204
panmure@nzma.ac.nz
hamilton@nzma.ac.nz
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To find out in-depth information about our campus locations, course details, entry requirements, costs and how to enrol to study at NZMA, please contact:
nzma.ac.nz /studynzma
Para mas información en espa ol visita nzma.ac.nz
更多中文信息 请访问 nzma.ac.nz
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Sylvia Park Campus 56-60 Carbine Road Mt Wellington Auckland 1060 sylviapark@nzma.ac.nz
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