The 10 Most Inspiring Faces Of Business Industry 2021 by Swiftnlift Business Magazine

MAY 2021

www.swiftnlift.com Most Influential Business Leaders in 2021

Hygiene and Environmental Health Cleanliness and sanitation Cleanliness equipments and their uses

Larry Kichatay Founding Member

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should be there for the real this season of being the publication administrator, as well as since I had a comment that may help us out in a beautiful way. The feedback we’ve received from readers and organisations affiliated with our distribution have revived my faith. I owe you a huge debt of gratitude for your tireless efforts on behalf of my gathering. The survival of a corporate visionary is inconvenient, and we are frequently forced to take a detour. If you enjoy it, starting a business from the ground up will need everything you have, including your soul, blood, and sweat. There will never be enough ability in terms of industry and execution. While you may have your own set of skills, as a businessperson, you need always be aware of your surroundings. Even though the print release is still being distributed, the main storey has included an amazing character who Larry Kichatay Founding Member Green Air Care. Green Air Care Group Inc. is a Chicago land heating and cooling service provider. The company has been in business since 2011. In the past five years, they have been one of the fastest-growing Carrier product dealers in the Midwest. SwiftNLift magazine is not simply a print or advanced distribution at this point; everything we do is educated by its long-standing character, approach, and quality. Despite this, we continue to publish the print version with the same zeal as before.

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C O N 10

Green Air Care Larry Kichatay Founding Member

ARTICLES 22

Hygiene And Environmental Health

Cleanliness And Sanitation

Cleanliness - Equipments And Their Uses

T E N T S 16

Openvpn

Abbvie

Idology, Inc. Provides Real

The Reflexis Cloud

Cloudera

Ichor Systems

Collabera Inc

Entrust

KMC Controls

Most Influential Business Leaders in 2021

Green Air Care Larry Kichatay Founding Member

Vision. Green Air Care Group Inc. is a Chicago land heating and cooling service provider. The company has been in business since 2011. In the past five years, we have been one of the fastest-growing Carrier product dealers in the Midwest. Our visions are to continue to grow our local brand and market share in the area by taking great care of all our customers. Mission Our mission is to make HVAC decision making for customers easy to understand and trust our guidance to deliver the best-suited option in terms of value and investment.

What were the impediments you faced at the time of inception? We had to learn the fundamentals from the beginning when founding the business, unlike many well-established HVAC firms in the region that are the second or third generation in the industry. Our Technicians were topnotch installers, but the procedures, terminology, back-end office, ads, and elow are the highlights of the conversation between suppliers had to be built from the ground Swiftnlift Business Magazine and Green Air Care. up. This has enabled us to incorporate best practices from The company was founded by Eduard Babayev other sectors into HVAC, enabling us to create new and and Larry Kichatay in the year 2011. We are glad to share creative ways of doing things. We moved more machines this exclusive interview with all the readers. in three years than businesses that had been doing this for over 30 years. Tell us about your company.

What services do you provide to the customers? Residential HVAC replacements accounted for the majority of our jobs, but we also completed several commercial rooftop unit projects each year. We also have a large air vent cleaning department, which performs over 800 duct cleaning jobs every month. For major partnerships, we also include HVAC maintenance, industrial trash chute cleaning, and dryer vent cleaning.

What qualities make you stand different from others who are already in this field? Unlike several other HVAC companies in the region, our mission is to assist our customers in making informed decisions based on our professional knowledge. Our goal is to provide systems that provide our customers with the most benefit in terms of energy efficiency, air quality, and comfort, as well as financial rationale. We collaborate closely with local utility providers, allowing us to provide our consumers with immediate energy-efficient rebates. They won't have to fill out any extra forms or wait weeks for their rebates this way. We also take the opportunity to register our customers' equipment with the vendor to extend the warranty period. We take this job off their hands and most people forget or refuse to do it. It's the little

items that count, and they go a long way with clients. We've also devised methods to assist consumers who are unable to obtain loans due to a lack of or low credit background. We recognise that people face challenges in their life and have devised methods to assist consumers in obtaining financing, helping them to stay warm through the cold Chicago winters. It's a gamble we're willing to take, but it's our way of helping those in search of a warm place to call home.

How do you stay updated on the recent trends in the industry? The HVAC market, like any other, is constantly evolving with new developments and upgrades. To keep up with developments and trends, our staffs attend business conferences and educational sessions regularly. This gives us a good idea of where the market is going, as well as a chance to network with other HVAC dealers around the world. Most people are usually willing to share what works with them. Overall, these enhancements contribute to a great user experience for all.

Why is home air quality a priority issue? Since most of us spend two-thirds of our lives at home, indoor air quality is critical. It is preferable to have air filtered by an air filter than to have the lungs

terms of energy usage, service rebates, and finding the right fit. In the end, the customer must make the decision; our role is to provide the right choices and include all the details necessary for the customer to make an informed decision based on reality and their specific needs.

How do you evaluate your success? Performance is a subjective term; what one person considers to be good can be a low point for another. Success, in my opinion, is a moving target. What will ensure sustained progress is setting well-defined targets and then renewing them as you meet them. When this process ends, the excitement fades, and the conclusions become less reliable. External recognitions are a perfect barometer for determining how well the business is performing.

What are you looking for when hiring people? do all of the cleanings. In addition, we still recommend that you install an induct UV Light device in your home. This causes the ultra-violet light to disinfect the air passing in, making the house free of viruses and germs. It's also important to have a humidifier and dehumidifier installed in your home, since everything in the house requires humidity, particularly in the winter. Insufficient humidity can cause cracks in hardwood floors, a dry nose, and general discomfort.

How do you decide what system customer needs? We take into account a variety of variables. To begin, we'll need to perform a proper load measurement to determine what system is required for the house, as well as the heating and cooling requirements for its size. Then we collaborate with the customer's budget to determine which systems can have the most benefit in

We don't like to make the recruiting process so complicated. A successful resume simply ensures that an individual is invited in for an interview. We are only searching for people who are excited to work, learn, and change, regardless of their qualifications or expertise. Before extending a bid, we usually request a week trial duration. This helps both the prospect and the organisation to validate the prospect's skill set and overall fit. Even if things don't work out, it's always preferable to shake hands and move on.

How do you keep your subordinates motivated? Tell me about your approach to leading a diverse team. We don't have subordinates; instead, we collaborate with co-workers. Titles also discourage teamwork, which is sorely required in the workplace. We want to think about everybody as being on an equal footing.

This enables employees to communicate openly and honestly. We often invite new hires to tell us what irritates them or what updates, upgrades, or new procedures they would like to see to enhance our business. We can't do anything if we don't hear about it. We want to promote an atmosphere where ideas are accepted, acknowledged, and rewarded because good ideas don't always make it into the world.

Details of the company:

What are your greatest accomplishments?

• Founding Members: Eduard Babayev and Larry Kichatay

When Green Air Care changed its attention to heating and cooling five years ago, we saw dramatic year-over-year development. We were named to the Inc.5000 list of the fastest-growing private companies in the United States just this year. For the third year in a row, our company has won a Carrier President's Award, a distinction bestowed upon only the top 5% of Carrier dealers in North America. The most important achievement is the group of people we have been fortunate to recruit and bring together because there will be little success without a strong team.

Tell us about your upcoming projects? We have a several major commercial ventures in the works, including one of Chicago's oldest Sears buildings.

• Year of Founding: 2011 • Funding Information: selffunded

• Office Locations: 1584 Barclay Blvd, Buffalo Grove IL 60089 • Company Strength: Residential Heating & Cooling Services • Website: www.greenaircare.com

Most Influential Business Leaders in 2021

Openvpn Connecting Your World About the company With over 50 million downloads since its introduction, OpenVPN, our award-winning open source VPN protocol, has established itself as a defacto standard in the open source networking field. OpenVPN Inc is a provider of secure and scalable communication services for the next generation. We’ve combined a number of cutting-edge networking and software technologies to create virtual network software that delivers secure, dependable, and scalable communication services, not only meeting the needs of the traditional virtual private network (VPN) market, but also anticipating future demands such as SDN (Software Defined Network), remote access to private networks, and tunnelling to public networks.

Francis Dinha Co-Founder & CEO 16

OpenVPN is the creator of the open source Virtual Private Network (OpenVPN) software and a provider of multi-platform OpenVPN applications for Windows, MAC, Linux, Android, and iOS, as well as end-to-end OpenVPN Server on Cloud, OpenVPN Server as a Virtual Appliance, OpenVPN Server as Software Packages, and OpenVPN as a Service (Private Tunnel), addressing market demands for VPN services. Not only the economy, but our society as a whole,

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has been shaped by innovative entrepreneurs. They’ve established a completely new business ecosystem, one that dares to go where no one else has gone before. They embroider roads for others to follow, using devotion, inspiration, and hard work.

allows our staff to be more creative, which is critical for coming up with new ideas. We don’t believe in hierarchies at OpenVPN. We believe in working together to solve difficulties and talking openly with one another.”

Our multi-tenant cloud service is powered by a high-performance mesh core network that spans numerous nations and provides several regional connection points throughout the world. New regions are added to our managed service on a regular basis, giving us global coverage.

About the Co-founder & CEO

OpenVPN Inc.’s co-founder and CEO is Francis Dinha. In Sweden, he received his Master of Science in Computer Engineering. With a job offer from Erickson, he relocated to Dallas after graduation. He created his first company, Packetstream, in 1998, after working in technology for several decades. What is OpenVPN Cloud? Dinha and James Yonan co-founded OpenVPN In the form of a “Private Network in the Cloud,” a few years later. Since its debut, the open source a managed service that allows safe networking software has been downloaded by more than 50 between private networks and remote users over million people all around the world. His primary responsibilities as CEO include assisting with the Internet. product roadmaps, strategic planning, market Without the capital and operational hours required positioning, business development, and growth to manage, scale, and host VPN servers, worldwide strategies. safe access with constant protection against cyber threats and speedy full-mesh connectivity to onpremise or IaaS Cloud private networks is now Source & reference: VPN software available.

The Future at OpenVPN Access Server, OpenVPN’s initial project, was an enterprise variant of the open source VPN software. More than 10,000 company customers have installed the Access Server software, and many of them continue to use it to secure their remote access or private cloud. Despite the success of Access Server with businesses, Dinha recognises that the sector still faces a major challenge: cloud security. OpenVPN has big plans for the future in order to meet this market demand. While the corporation will not reveal what their brilliant team is working on, expect something that will revolutionise the way people do business. OpenVPN is powered by a dedicated team of people who are inspired by the company’s mission. Giving employees autonomy is one of the company’s core beliefs, and it has been a key component in its success. “The freedom that comes with this level of flexibility

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Abbvie A Highly Focused Research-Driven Our Core Values

Innovation in the pharmaceutical industry can boost the output of an economy by reducing lost productivity due AbbVie’s identity is created by the work we perform, which to disease and sickness. includes developing innovative medicines, investing in our pipeline, and giving back to help communities become healthier and more vibrant. Most importantly, our shared The firm concentrates on discovering, developing ideas that have evolved naturally since AbbVie’s inception and delivering drugs in therapeutic areas where it have created our identity. has proven expertise and can make an impact. This Our mission is significant, and our path is well-defined. includes: We are committed to making a significant difference in ■ Immunology people’s lives through the new medications and solutions ■ Oncology we develop together. This is fueled by our human compassion, commitment to innovation and inclusivity, ■ Neuroscience community service, and unwavering integrity at the ■ Virology core of what we do. Our company culture is dedicated ■ General Medicine to operating with integrity, supporting diversity and inclusion, supporting our community, fostering AbbVie was created in 2013, but it has a long history. innovation, and changing people’s lives. Our values are Though they have a common past and excellent the bedrock of our organisation. They bring us together, possibilities for future success, the company split apart from Abbott in 2013. guide our decisions, and motivate us. Our employees around the world value varied backgrounds and opinions and treat everyone with dignity and respect, Features allowing us to all achieve our full potential. We take pride The name of the company indicates its ties to both the in doing our share to serve and support our communities past and the future. AbbVie created a new type of business while also protecting the environment, leaving a lasting when it became its own corporation: a biopharmaceutical impression on the healthcare industry and beyond. company. The corporation combines a pharmaceutical What we do isn’t easy, but we keep going because the business’s stability, worldwide scale, resources, and results inspire hope and change lives every day. Getting commercial capabilities with a biotech’s focus and culture. patients to better satisfy with their prescribed drug The company employs 29,000 people worldwide, therapy and encouraging the development of new drugs including scientists, researchers, communicators, can balance or even lower, overall health care spending. 18

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Most Influential Business Leaders in 2021

Rick Gonzalez Chairman & CEO manufacturing professionals, and regulatory experts. The ■ AbbVie chronicle organisation devised novel solutions to today’s health Science Rocks! The Plastic Eating Enzyme that Could problems, ranging from life-threatening illnesses to Save our Environment chronic illnesses. Over the next two years, other scientific groups have tried Working at AbbVie is more than a job for the AbbVie team to understand the way the protein worked. Just recently, because it allows them to help people all over the world one of these scientific groups used a high-resolution live better lives. When the stakes are as high as a patient’s X-ray to identify individual amino acids responsible health, the finest ideas must rise to the top, regardless of for digesting PET and degrading the plastic. He then where they come from. adjusted the amino acids to speed up the degradation The company’s products are approved in individual from a month to a few days. countries for specific uses and the information provided is governed by local regulations. Product availability, The Chairman name and indicated use may vary by country. Rick Gonzalez is the Chairman of the Board and ■ Products rendered Chief Executive Officer of AbbVie, a worldwide ■ AndroGel (testosterone gel) biopharmaceutical firm with over 29,000 employees ■ BIAXIN Filmtab (clarithromycin) and a presence in over 175 countries. Mr. Gonzalez ■ BIAXIN XL Filmtab (clarithromycin extended-release was a 30-year Abbott employee prior to AbbVies’ departure from Abbott. He led the global pharmaceutical tablets) business, including commercial operations, research ■ BIAXIN Granules (clarithromycin) and development, and production, as Executive Vice ■ CREON (pancrelipase) President, Pharmaceutical Products Group. Prior to a ■ Depakote (divalproex sodium) tablets temporary retirement, he also served as President and ■ Depakote ER (divalproex sodium extended-release Chief Operating Officer. tablets) ■ Depakote Sprinkle Capsules (divalproex sodium Source: AbbVie delayed-Â release capsules) MAY 2021

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Most Influential Business Leaders in 2021

Idology, Inc. Provides Real Time Technology Solutions About the company In the field of digital identity verification and authentication, IDology is the industry leader. IDology has been providing unique identification solutions and fraud protection tools for enterprises operating in the digital space since 2003. The real-time consortium network of the IDology platform monitors and stops fraudulent behaviour while also increasing revenue, lowering costs, and meeting compliance laws for businesses in a variety of industries. Identify verification has become a must-have for any business today, especially as the number of identity thefts and frauds has risen dramatically. Identity verification is also an important anti-fraud safeguard. IDology is the place to go if you’re seeking for real-time and on-demand identity verification and fraud protection solutions. IDology, which was founded in 2003, takes a solutionoriented approach to identity verification and fraud prevention. IDology provides a wide range of services, including monitoring, fraud prevention, income generation, cost reduction, and compliance. When it comes to providing efficient operations, the organisation is unrivalled. It finally aids in the acquisition of new customers and the enhancement of the entire customer experience.

John Dancu

Innovation at IDology

President And CEO

IDology is a business-to-business identity verification and

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age verification company situated in Atlanta, Georgia. In order to detect and prevent fraud, the IDology platform goes much beyond conventional identity verification. IDology’s products are all built with client security in mind. Its core staff has worked in a variety of technology organisations as well as other industries such as security, telecommunications, finance, and retail.

with the purpose of providing creative solutions and developing strong personal relationships. It approaches all it does with an entrepreneurial mindset. Most importantly, the company structure allows anybody, regardless of their function or level of experience, to carry out a brilliant concept.

IDology is now used by some of the world’s most wellknown brands to undertake seamless identity and age verification of its clients. ExpectID Email, for example, aids in the prevention of further fraud by providing enhanced fraud tools and predictive analytics that check the legitimacy of an email in real time. ExpectID Scan and Verify are also used to support manual document review processes.

people, technology, and resources to work to enhance communities locally and globally. “Our goal is to foster a caring culture and assist our employees in giving back in meaningful ways,” John says.

The wonderful thing about IDology is that its success and ExpectID, the company’s exclusive solution, has been industry reputation speak for themselves. The company’s released by the core team. ExpectID is a patent-pending founding stones contain the idea of being a customertechnology that gives quick and accurate real-time centric organisation, which is carried out throughout findings. John enthusiastically states, “ExpectID Global the business processes. Intriguingly, IDology is seen as signifies the international extension of our identity both an innovator and a collaborator in the business, verification and fraud protection software.” ExpectID having brought together thinking leaders to combat the Age is the industry leader in electronic age verification growing fraud scenario. technology and has been endorsed as a premium IDology is not only a customer-centric company, solution by Wine America and the Specialty Wine but it also incorporates philanthropy into its basic Retailers Association. business model. This includes putting Ideology’s

IDology has been named one of Atlanta’s Best & Brightest Companies to Work For every year since 2014, including 2014, 2015, 2016, and 2017. In today’s economic climate, the award recognises organisations that have clearly He continues, “IDology has designed an on-demand demonstrated exceptional human resource practises technology platform that allows users to control the and represent high standards. entire proofing process and provides the freedom to make configuration changes that are distributed automatically.” “Customers can remain ahead of the About The CEO fraud environment while maintaining compliance Since 2005, John Dancu has been the President and without having to rely on internal IT staff or IDology’s CEO of IDology. IDology has evolved into a prominent customer service.” provider of identity verification and fraud prevention solutions in the financial services, merchant processing, ■ The IDology Difference payments, retail, healthcare, and other areas over this ■ Rules-Based Technology You Control time. IDology is known for its cutting-edge innovation ■ Easy Implementation in the identity arena, and it provides unrivalled service and domain expertise to its customers, which include ■ Flexible Configuration a number of Fortune 500 businesses, under John’s ■ Amazing Customer Service leadership. John is a serial entrepreneur who has led ■ Collaborative Fraud Network companies such as Synchrologic (mobile enterprise infrastructure software), NetZip, and others (consumer compression and downloading technology).

IDology Impact

“IDology is a customer-driven company, and we earn our success every day by assisting our customers in Source: IDology expanding their businesses,” adds the CEO. IDology provides subject expertise and help to its customers MAY 2021

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Hygiene and Environmental Health In every corner of the globe, startup ecosystems are forming. Everywhere you look, there are ambitious founders and innovative startup teams looking for novel ways to establish a perfect product-market fit and tackle the world’s challenges.

Let’s explore what goes into making one, what its most important resources are, what conditions affect its development and lastly, how to start growing one of your own!

Innovative ideas, on the other hand, can only be put into action inside a system that is designed to support them. Entrepreneurs require a welcoming environment in which to create businesses that will have a long-term influence not only on the local economy but also on society as a whole. But, first and foremost, what is a startup ecosystem? There are numerous examples, ranging from self-contained efforts like Station F in Paris to city blocks like Silicon Roundabout in London and 22@ in Barcelona.

What is a startup ecosystem?

Startups don’t exist in a vacuum and can’t exist in one. They are born into a certain setting as components of a much larger entity - a network, a system. Entrepreneurs are surrounded by a network of people, organisations, and other startups who help them succeed. This is what a startup ecosystem is all about. Interdependence is the crucial word here. An ecosystem’s members are intertwined in a mutually MAY 2021

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beneficial connection, and one cannot function or live relations, the ecosystem’s maturity, the extent of without the others. government incentives, and the level of startup Members of a startup ecosystem collaborate to nurture ecosystem management (including branding) can all innovation in their local community – whether influence the amount of entrepreneurial activity that that community is a city, a region, or a collection of an ecosystem can support. buildings – and to create and expand new enterprises In the midst of a worldwide financial crisis, it’s difficult using the pool of resources available to them. to expect startups to thrive. You wouldn’t expect them Now, let’s take a closer look at what makes up a startup to grow during a national economic downturn, either. ecosystem.

The size of the market is also important. Being able to target customers in a vast prospective market, such as China or the United States, is considerably different from being able to target clients in a small geographic What makes up a startup ecosystem? area. Scaling startups in smaller or less powerful Of course, there is no recipe for exactly what should countries requires strong international commercial go into the pot when building a startup ecosystem. relationships. However, there are a few key ingredients that each local ecosystem needs in order to thrive. ■ Startups ■ Colleges, universities programmes

and

other

■ Funding providers ■ Incubators and accelerators ■ Coworking spaces

Maturity and risk

education Ecosystems in their early stages encounter different obstacles than those in their later stages. Big exits free up cash and talent in established ecosystems. This is what is required to launch new businesses and provide investors a cause to take additional risks.

■ Agencies, consultants and freelancers ■ Service providers ■ Advisory organisations and mentors ■ Events ■ Media and blogs ■ Corporations ■ Supportive Government agencies ■ Research organisations

Oversight and preferential treatment Ecosystems that receive less government support will struggle, whereas ecosystems that receive adequate state incentives will prosper. The way a startup environment is handled and branded on a global basis can make all the difference. Source: Science Direct

■ Talent It’s not as simple as combining all of the essential ingredients to create a healthy startup ecosystem. Brilliant entrepreneurs, risk-taking investors, and well-run events are crucial, but they are not sufficient. Each ecosystem’s evolution is influenced by a variety of external and internal influences.

The economy The available market (in other words, access to customers), the region’s international business MAY 2021

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The Reflexis Cloud Based Real Time Store Operations Platform Introduction The Reflex Real-Time Store Operations Platform, which is cloud-based, helps retailers simplify store operations, boost field manager visibility, and optimise corporate processes. Reflex’s store execution (task management, store auditing, real-time execution), labour operations (workforce management, employee self-service, time and attendance), mobility, and analytics solutions allow retailers to unleash the power of store associates, providing them with more opportunities for customer engagement and a more consistent brand experience. Reflex has assisted over 250 of the world’s greatest retailers in improving store-level performance and generating verifiable business value and considerable ROI since 2001.

from customers. Labor budgets are generally unchanged, forcing merchants to do more work with fewer employees.

Retail in Real-Time Reflex is Real-Time Task Manager simplifies corporateto-store communications and enables stores to respond to system- and IoT-generated alerts with best-practice actions, allowing retailers to gain a competitive advantage from their physical locations. Real-Time Task Manager is a smooth approach for merchants to simplify work for their stores. • Connect to a Wide Range of Solutions: Integrate Reflex’s Real-Time Task Manager with third-party platforms like POS, supply chain, HR, merchandising, and more.

Reflexis is your helping hand

• Create a Single Place for All Tasks: Real-Time Task Manager automates the delivery of tasks generated by Retail is facing its most significant transformation ever. the company, the field, the system, and the Internet of Customers want a seamless experience that includes Things. It allows store managers to monitor anything mobile-friendly websites, omni-channel services, that potentially affect customer service in one place, experiential retail design, and other cutting-edge allowing them to respond using best-practices. technologies. E-commerce is on the upswing, with the ease of merchants like Amazon threatening to eat into • Prioritize Tasks: Filter and optimise system- and IoT-generated tasks so that only the most important traditional merchants’ profits even more. ones are provided to store managers and employees, At the same time, retailers are overrun with antiquated ensuring that they are performing work with the best communication tools like email, phone calls, and threepossible return on investment. ring binders. Store managers must manage store operations using dozens of fragmented, store-facing outdated technologies, keeping them off the sales floor and away

Budgeting, Forecasting, and Scheduling MAY 2021

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Most Influential Business Leaders in 2021

Prashanth Palakurthi Co-Founder & CEO Your Store Managers should never have to look at your labour scheduling solution. Instead of requiring Store Managers to create and change timetables, your system should present them with a schedule that is optimised. Your scheduling system should learn from your stores, understand your associates’ lives, and adjust to optimise your store schedules so that Store Managers don’t have to make any changes. If Susan, from the deli, has to drop her kid off at football practise every Saturday afternoon, your workforce management software should account for this when creating schedules.

They were able to raise revenue by 80 basis points and improve customer service scores by 500 basis points by implementing these solutions, as well as better relate labour spend to customer traffic. “Reflex is has helped more than 250 of the world’s retailers improve store-level execution” • American Eagle Wins Top Innovators Award for Enhancing Store Operations with Reflex is Task Manager.

• Barry Esposito from Belk makes the RIS News Pacesetters 2017 list for using Reflex is solutions to Now that you have heard company’s vision, see the improve profitability and customer experience. results: Schedule generation times at McDonald’s UK were reduced • Reflex is Customer; Luxottica wins Award for Using Innovative Technology to Deliver a Powerful Customer from 8 hours per week per store to 1 hour per store per Experience. week, saving 420,000 hours. In addition, the Quick Serve Restaurant chain saw a 0.4 percent decrease in labour as a percentage of sales, saving nearly $5.2 million yearly. Belk: Belk realised that establishing a centralised workforce management solution was vital to successfully managing retail labour, enhancing associate and shopper engagement, and offering a superior quality of work-life for employees as its workforce grew.

About the CEO Reflex is Systems’ CEO and founder is Prashanth Palakurthi. He created the company in 2001, and he and his co-founders pioneered the category of Retail Execution Management systems, which allow businesses to streamline retail operations and implement labour operations and customer interaction initiatives consistently.

Belk used Reflex is Workforce Manager (budgeting, forecasting, and scheduling) as well as Reflex is Advanced Source: Reflex Analytics and Reporting to achieve these objectives. MAY 2021

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Most Influential Business Leaders in 2021

Cloudera Delivers The Modern Platform For Machine Learning And Analytics Optimized For The Cloud About the company The use of Big Data is becoming a crucial way for leading companies to outperform their peers. In most industries, established competitors and new entrants alike will leverage data-driven strategies to innovate, compete, and capture value. In healthcare, data pioneers are analyzing the health outcomes of pharmaceuticals when they were widely prescribed, and discovering benefits and risks that were not evident during necessarily more limited clinical trials. Other early adopters of Big Data are using data from sensors embedded in products from children’s toys to industrial goods to determine how these products are actually used in the real world. Such knowledge then informs the creation of new service offerings and the design of future products. Cloudera was established in 2008 by top tech companies in Silicon Valley, including Google, Yahoo!, Oracle (Mike Olson), and Facebook (Jeff Hammer bacher). Cloudera founders believe that open source, open standards, and open markets are best. This belief is crucial to the firm’s values.

Tom Reilly

Doug Cutting, co-creator of Hadoop joined the company in 2009 as Chief Architect and remains to be in the same post. At present, the company has over 1,600 employees and established offices in 24 countries with its headquarters in Palo Alto, California.

CEO 26

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Cloudera’s CSR activities

new customer insights, better products and services, and decreased risk. Cloudera includes operational database — powered by open source technologies such as Apache HBase, Apache Kudu, and Apache Spark™ — delivers a secure, low-latency, high-concurrency experience that can extract the real-time insights you need from big data.

Cloudera has provided more than 4,000 employee hours and cooperated with more than 20 non-profit organisations around the world since its start. Many nonprofits seek to be data-driven, but lack the resources to put these programmes in place and manage them. Cloudera Cares is dedicated to assisting not-for-profits in bridging these gaps, both in terms of data and people. Cloudera ■ Cloudera Data Science & Engineering: Cloudera Data Science enables you to gain better access to Apache Cares teamed with DataKind in 2014 to help non-profits Hadoop data using familiar and performant tools, drive their own data strategies and advanced analytics, as well as addressing all facets of current predictive machine learning, and artificial intelligence deployments. analytics. Advanced data engineering, exploratory Thorn, who built its Spotlight tool on Cloudera software, data science, and machine learning can all be done at maintained the data-driven theme with Cloudera Cares. scale using Cloudera. Through the usage of Spotlight, 6,000+ sexual trafficking victims were identified in 2016, with 2,000+ being children, according to Thorn’s Impact Report. In 2016, Furnished industry solutions the collaboration between Cloudera Cares and Thorn was expanded to include Cloudera’s Enterprise Data Hub and Regulatory compliance: From Dodd-Frank, CCAR, and BCBS239 to Know Your Customer (KYC) and OATS, professional services hours. enforce and scale compliance with an ever-changing collection of laws. An business data hub is the most effective approach for keeping detailed audit trails and Philanthropy making all of your data accessible for analysis. Cloudera Cares has collaborated with DataKind and The Leukemia & Lymphoma Society since its debut in early Proactive Quality Assurance: It costs 100 times more 2014. (LLS). Cloudera’s offices will host events in support to fix a problem during maintenance than it does in of local charities in addition to their collaborations with pre-production. With a corporate data hub, you can these organisations. Cloudera Cares also gives back to the cut development time in half while also responding community by organising and funding hackathons that to performance issues in real time and removing faults before they are manufactured. support the Data-For-Good initiative.

Products rendered

About the CEO

Tom has a 30-year track record in the corporate software industry. He was vice president and general manager of enterprise security at HP before joining Cloudera. Prior to joining HP, Tom was the CEO of ArcSight, an enterprise security firm that HP bought in 2010. Tom was the driving force behind Arc Sight’s successful IPO and subsequent sale to HP. Tom served as CEO of Trigo Technologies, a master data management (MDM) software startup, before joining Arc Sight as vice president of business information services for IBM. Tom now serves on the boards of Jive ■ Cloudera Operational DB: Relational or NoSQL, Software, Ombud, ThreatStream, and Cloudera, all of structured or unstructured, Operational DB delivers which are privately held companies. insights at the speed of business. Data is the reason of business being successful. Supplied with the right data at the right time, decision makers across industries can Source: Cloudera guide their organizations toward improved efficiency, ■ Cloudera Analytic DB: Business intelligence and analytics are still acting as lifeblood of business. But many enterprises are stuck in a pattern of simply trying to keep up with the status quo, in lieu of shifting for the future. Cloudera’s modern analytic database, powered by Apache Impala, is the sole solution that brings highperformance SQL analytics to big data. Power your business with the platform that can meet the needs of today, and evolve to meet those of tomorrow.

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Ichor Systems

Production And Support In Order To Focus Their Resources On Process And Technology Development. Ichor Systems is a dependable vendor that provides mechanical contracting services to its clients. This later grew by offering more and more capabilities to supply customers with more complete solutions, such as weldments, gas panel assembly, and chemical modules. It began expanding its manufacturing base into Malaysia and Singapore in the early 2000s to serve its customers’ growing global presence. By the late 2000s, the company had began to service the worldwide LED industry and had grown its reach in North America once more.

a larger income stream and optimise operations while providing more and more capability to help our clients succeed. We’ve had a lot of success providing our knowledge (increasing penetration across all platforms), developing organically and through acquisitions (37 percent CAGR), and enhancing our processes (reducing OPEX 13.2 percent to 10.2 percent from 2014-2016).

What was your initial product release?

Our first offering was mechanical engineering design services to assist customers with improving gas flow into We are one of the few fluid systems providers to the semiconductor process equipment reaction chambers. semiconductor industry’s leading process capital equipment suppliers. What is the market position of your company? We are a top provider, and our name is well How are you distinctive from your known among our clients as the leading engineering and competitors? design provider of fluid delivery systems. We offer engineering services that distinguish us from the competition and enable us to add additional value What is your company’s vision statement to the fluid systems we produce. We provide excellent engineering design services and unrivalled operational and modus operandi? expertise to ensure our customers’ success. Through excellent engineering design and manufacture, it is our objective to provide fluid delivery expertise across all important areas of semiconductor manufacturing. We Do you have any products ready for release? don’t have a formal vision statement yet, but it’s our plan Yes. We’re always exploring for new ways to improve to keep growing organically and inorganically to build function and cut costs by incorporating cutting-edge

What is the current market scenario?

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Most Influential Business Leaders in 2021

Thomas M. Rohrs Executive Chairman & Director technology into the design of new and potential gas and liquid delivery systems.

What do you feel are the reasons behind?

Where do you see you and your company a couple of years from now?

Popularity of your product: We realise that our customers Our vision is to continue to expand through organic and value the high-quality manufacturing and design inorganic growth, so the market should expect to see a engineering services we deliver. larger revenue Ichor continuing to lean itself down and As an organisation, you have consistently grown: We’ve optimizing its operations while adding more and more evolved with the market and adapted to the changing capability. needs of our clients. The single most essential component in our ability to go alongside them and manoeuvre through semiconductor demand cycles has been our degree of About the CEO collaboration. Thomas M. Rohrs has served as Executive Chairman and director of Ichor since February 2012 and as Chief Executive Officer since September 2014. Prior to serving What are the factors/elements that make at Ichor, Mr. Rohrs served as Chief Executive Officer your company ‘One Of The Best Tech and Chairman of Skyline Solar from 2010 to 2012 and Electroglas from 2006 to 2009. Mr. Rohrs also served as Companies’? Senior Vice President of Global Operations and a member ■ We are a key player in the semiconductor supply chain. of the Executive Committee for Applied Materials ■ We know how to deliver those solutions to our from 1997 to 2002 and as Vice President of Worldwide customers. Operations for Silicon Graphics from 1992 to 1997 ■ We have a talented global workforce that is loyal to helping our customers be successful. Source: Ichor Systems ■ We have a forward-thinking executive team that encourages and supports our employees to deliver the best we have to offer. MAY 2021

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Cleanliness and Sanitation

ll of these are compelling reasons to seek a Creativity, marketing, public relations and career in event management. However, everyone more who fantasizes about starting their own event planning company must take a few crucial measures It would also be helpful to obtain professional certification in the industry, including CMP designation before ever approaching clients. or involvement in MPI.

Gain Event Planning Skills and Experience The experience that the planner delivers to his or her clients will determine the long-term success of an event planning business. That is to say, if you want to establish an event planning firm, you should first understand what an event planner is and make sure you have the following skills: ■ Verbal and written communications ■ Organization and time management ■ Negotiation and budget management

Determine Your Event Planning Market/ Forte Assume you’ve been working in corporate meetings for five years and are now ready to start your own company. The first thing to recognise is that your abilities lie in the business world. Many planners make the mistake of claiming that they can arrange every type of event, including corporate meetings, weddings, fundraising galas, and more. Stop. While you may feel compelled to offer a wide range of services, your readiness is based on your cumulative MAY 2021

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prior experiences. You may eventually be able to Establish an Event Planning Fee Structure handle a wide range of events, but you must first With services in mind, it’s important to determine grasp the differences between corporate, association, your fee structure. Many independent and small event nonprofit, and social events. Determine your target planning firms should be conscious of the various ways to market as a result. cover their expenses and make a reasonable profit. After all, this will help keep you in business five years from now. Most event planners charge based on the following:

Develop a Business Plan

Because you decided on your market, you may be thinking this is a good time to share the news about what you can offer to the world. Not so fast. Starting your own business isn’t as glamorous as such fantasies. Like everything else, starting an event planning business requires a business plan.

Obtain Business Insurance

■ Flat fee ■ Percentage of expenses ■ Hourly rate ■ Percentage of expenses plus hourly rate ■ Commissionable rate

Secure Funding for Your Business

Business insurance is mandatory. Event planning businesses should secure general liability and other forms of insurance to protect the business owner’s interests. Several forms of insurance exist, so it’s best to speak with an insurance advisor to learn all of the requirements.

Although this shouldn’t be step 9 in most circumstances, it’s critical to be motivated by the job that your new firm will bring so that you don’t become disheartened when faced with the facts. And each business owner will choose a different method for obtaining and obtaining Whether you plan on starting a home-based business such revenue. or if you will have a small office elsewhere, ask Most businesses require an operational budget, and it will questions about these forms of insurance (but not be critical to have access to a steady cash flow while the limited to) as follows: company is being established. While it is feasible to start a business on a shoestring budget, it is still necessary to ■ General liability have enough cash to start your firm and cover any living ■ Product liability expenses while you wait to become profitable. ■ Home-based insurance ■ Worker’s compensation ■ Criminal insurance ■ Health and other benefits

Define Your Event Planning Services They are really valuable friends and resources. However, this is also a good opportunity to dig a little deeper and consider what kind of event planning services you’ll provide.

Focus on Business Development and Marketing for Your Event Business Now that you have your business model in place, a good grasp of your services, and an idea of how you’ll charge for them, it’s time to start creating crucial business and marketing documents. So, now you’re ready to pick the perfect name for your company and go to work on your business development strategy. You’ll also need to design business cards, stationery, a website, sales materials, proposals, and client contracts, among other things.

Will you provide your customer with full-service planning and execution for venues, food, production, speakers, presents, transportation, hotel, and other services? Will you focus on one component of the Source: Join for water planning process? What about event communications and other communications services? MAY 2021

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Most Influential Business Leaders in 2021

Collabera Inc

We Create A Dynamic Environment Of Growth, Advancement And Learning About the Company Collabera’s company and reputation were founded on providing engineering solutions and talent development to our clients. We are now partners with the world’s most forward-thinking enterprises, developing, constructing, operating, and automating the technology that drives their operations, thanks to that experience. Our AIdriven, Cloud-based technology and talent platforms enable us to offer every solution with speed, scale, quality, and flexibility. And, while we’ve broadened our services to match the changing demands of our software engineering clients, we haven’t forgotten where we originated from: we’re still dedicated to developing the tech workforce of today and tomorrow through our best-in-class training and enablement services. To put it another way, we’re fueled by technology and backed by talent. It is our humancentric approach that distinguishes us. It also serves as a reminder that the most essential thing we can establish is relationships. So, whether you’re seeking for creative technological talent solutions or possibilities to collaborate with today’s most tech-forward enterprises, team up with us and let us help you take your business or career to the next level.

Hiten Patel Chairman 32

Culture at the company We’ve worked hard at Collabera to create a welcoming MAY 2021

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workplace for our employees. We’re motivated to work because we know our consultants come to us searching for dream jobs, and our clients stay with us because we always have a pool of incredibly bright people on hand. We’re at the crossroads of hopes, goals, problem-solving, and growth, and we take that duty seriously. Our cultural values assist us in carrying out our duty with integrity. In a nutshell, they’re our daily gut check.

that became its foundation. Attracting the right talent to grow the business was a challenge – 20 years later its management team is still strong and together.

Collabera’s First Priority Is Its Employees Our people are our most valuable asset. They’re involved and aware that their ideas and opinions are valued—this is big! Our staff are the driving force behind our ability to develop; they come up with incredible new ideas every day. We promote a sense of ownership and pride in our employees’ daily work when we listen to them, empower them, and allow them to work independently. Our commitment to our employees’ growth and development has never been stronger than it is now: in the last three years, we’ve doubled the size of our learning and development team. We want our employees to thrive, so when we’re considering expanding, we start with them.

Hiring the right person for the right job is a tricky affair, and most of the time the process goes wrong due to weak recruitment strategies. This is where a corporate staffing agency comes into play. Scanning through resumes, verifying qualifications, screening candidates, and finally short-listing a few prospective ones can be a tedious process. A corporate staffing agency helps you to reduce the workload, and offers many other benefits like reducing overall labor time and cost of hiring, minimizing bad hires, improving productivity, and offers you the ability to cast a wider reach. The organisation aspires to become a major global leader in the professional services business in the future years. With so much emphasis on innovation and automation Features right now, I’m excited to see Collabera become one of Finding a job is a difficult, time-consuming, and our industry’s most technologically connected firms. As sometimes unproductive process; similarly, finding for me, I’m excited to train the next generation of leaders enthusiastic, inspired employees capable of putting a who will emerge from our pool of incredibly talented vision into reality is a difficult, time-consuming, and employees. sometimes useless endeavour. When asked, “How’s the job search going?” the most typical response is, “How’s The Backbone of the company the job search going?” Typically, a long, loud grunt. Collabera extends a hand to make the search a pleasant Hiten Patel earned a bachelor’s degree in engineering from and supportive experience. A voyage that will not make Stevens Institute of Technology in New Jersey. Hiten left IBM after several years working for some of the world’s you groan, and one that you will never travel alone. most prestigious organisations when the opportunity The company’s helpful employee network assists in the to purchase Collabera arose. He borrowed money from placement of brilliant experts at innovative organisations friends and family and promised to pay it back at a very throughout the world, offering ongoing assistance for high interest rate, giving him the drive and ambition to both the client and the consultant throughout the project’s see Collabera succeed. duration. The company’s goal is to be responsive, disciplined, and passionate about everything it does. Collabera’s corporate Source: Collabera culture is what makes it, and it’s that culture that will carry the company forward to becoming the leading provider of the top talent in the IT services industry. Another initial struggle Collabera faced was to scale up its business. After beginning with just one key client, it was difficult to gain a lot of traction in the industry. But, Collabera never gave up and put in the time and energy to ensure it delivered the best-in-business client experience MAY 2021

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Entrust

Datacard Provides Trusted Identities For Secure Transactions In Today's Digital World About the company

employees and provides them with the necessary resources to fulfil their goals while also empowering them to reach their professional goals.

Entrust Data Card was founded 50 years ago to address an issue in the payment industry: how to quickly customise a payment card or credential to match market demand. 2. Ownership- Because it is a privately held firm, it has an owner that believes in the company’s long-term growth Payment cards were still relatively new at the time, and and is ready to reinvest profits into developing future high-speed customization was required. This market offers. concern was noticed by the founders of Entrust Data Card. We’ve developed secure links all around the world, 3. Global reach—serving over 150 countries from 34 locations across the world—provides a fantastic including into space. With our card printing and issuing opportunity to break into a variety of markets. technology, we’ve made it possible to make secure debit and credit card purchases. With our border control Diverse customers and markets, as well as a diverse solutions, you may travel internationally safely. With our product line, are among the company’s strengths. SSL technologies, we’ve created safe online experiences. The organisation contributes to the worldwide IT platform With our authentication products, we’ve also protected and society at large by actively participating in a variety networks and devices. of standard groups, such as the Certificate Authority Entrust Datacard, as a merged firm, was able to bring a (CA) Browser Forum. The Cloud Security Alliance, the combined solution to the government market that allowed Industrial Internet Consortium, the Document Security for the secure issuing of a physical passport with a chip Alliance, the VMWare Mobile Security Alliance, the containing the citizen’s digital identity. This chip contains Secure Technology Alliance, the PCI Security Standards all of the information found on a physical passport, as Council, and the FIDO (Fast IDentity Online) Alliance well as background information utilised by the worldwide are just a few of the organisations to which the company community to verify an individual’s identification. belongs. This integrated solution gives residents an identification that is unique to them as individuals, allowing them to travel freely across borders. For the Internet of Things, About the CEO Entrust Datacard also provides authentication, connected Anudeep Parhar joined Entrust Datacard in 2016 to spearhead the company’s rapid shift to the cloud across systems, and secure gateways. the board. His vision and leadership are critical to According to the firm, its five success factors are: improving the company’s digital security posture and 1. People- Above all, the organisation believes in its modernising the company’s technological operations for 34

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Most Influential Business Leaders in 2021

Anudeep Parhar CIO colleagues and customers. Mr. Parhar came to the firm from Bloom Health, where he was the chief technology officer. He formerly worked at Digital River, Blue Cross and Blue Shield of Minnesota, and Thomson Reuters West in executive IT and technology roles. He holds a master’s degree in computer science from the University

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of Minnesota, Moorhead, and a bachelor’s degree in computer science and engineering from India’s Gulbarga University. Source: Entrust

Most Influential Business Leaders in 2021

KMC Controls

Manufacturer Of Building Automation Solutions For System Integrators, System Distributors, And OEM Partners About the company KMC Controls has been a leading American manufacturer of open, secure, and scalable building automation and technology solutions for more than 50 years. In a nutshell, we’re creating geniuses! We collaborate with leading technology companies to develop cutting-edge technologies that assist customers enhance operational efficiency, reduce energy consumption, increase comfort, and improve safety. We distribute these solutions to a global network of system integrators and distributors from our headquarters in northern Indiana. In reality, our products are in charge of buildings of all sizes and types all over the world, including North America’s most environmentally friendly office complex. We stay on top of technical advancements by actively participating in industry-wide technology initiatives and partnerships. Mission: We will deliver Responsive and Supportive People with Innovative and Intuitive Solutions. Vision: KMC Controls will provide building automation and technology solutions that are both creative and simple to use. Our dedication to our customers, inventiveness, and devoted, passionate personnel will make us stand apart.

Richard Newberry Ceo 36

Ken Kreuter created the company in 1969. It has now been automating and controlling building systems for nearly 50 years, assisting facilities in achieving higher levels of energy efficiency and indoor environmental MAY 2021

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quality. It operates with the goal of providing cuttingedge, user-friendly automation and technology solutions. “We will be known for our customer-centricity, ingenuity, and hardworking, enthusiastic staff. The first area of expertise for KMC Control was pneumatic HVAC. Over time, the company evolved into an industry visionary, identifying gaps in the market and creating and implementing innovative technologies to solve them.

Redefining Automation Building KMC, as a firm that produces automation, has a lot to give the environment and the rest of the world. For example, KMC Commander, the company’s coveted IoT and Automation platform, began as a vision to bring together building systems from many networks, protocols, and locations in a single, web-based mobile platform. KMC teamed together with Intel and Dell to promote IoT and show that teamwork is the only way to succeed when it comes to this new connected notion. KMC Controls is devoted to its customers and clients, and it is always assessing their needs and developing new products or updating existing ones. It does not believe, for example, that KMC Commander will ever be a complete solution. This implies that it will continue to evolve and add new features.

the future holds for KMC, and we can’t wait to share all of this success with our clients and partners,” says the CEO. KMC Controls’ Internet of Things (IoT) solution for building automation, KMC Commander, continues this attitude of innovation and market awareness under his leadership.

About the CEO KMC Controls’ CEO and Strategic Advisor to the Board of Directors is Richard Newberry. He is a pioneer in the fields of energy management, Internet of Things, and building automation. Since 2014, Newberry, who was formerly President of KMC, has managed the company’s corporate development, new product creation, and competitive strategy. Newberry brings more than 30 years of executive and general management experience in the energy, oil and gas, technology manufacturing, and building automation sectors to fostering innovation and developing strategic collaborations with industry-leading technology organisations. He is presently leading KMC’s work with Silicon Valley tech behemoths in the development of a ground-breaking solution for integrating building automation systems to the Internet of Things. Newberry graduated from the University of Indianapolis with bachelor’s degrees in economics and accounting and a master’s degree in business administration from DePaul University.

Newberry explains, “Another example of our ongoing innovation and consumer awareness is the KMD Translator, a device that translates our pre-BACnet proprietary protocol, KMDigital, into BACnet.” This was established in response to customer demand, and it now Source: KMC Controls allows users to update their KMDigital devices, as well as join the IoT with the addition of KMC Commander. This allows clients to gain benefits without having to replace their entire system. KMC is currently developing IoT microservices for the energy and educational sectors.

Future Ventures KMC anticipates significant development in a variety of channels during the next few years. Its most recent and well-known channel has been the OT channel of Systems Integrators and OEM clients, with a specialisation on HVAC systems. “We are ecstatic about what

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Cleanliness - Equipments And Their Uses

In the last few years, the event planning sector has because the events you’re planning are pleasant exploded. It generates a healthy return on investment occasions, owning an event management company may be an optimistic and enjoyable experience. All of and is a low-risk venture. People nowadays place a higher value on quality of these factors combine to make event planning a great life. They like to make the most of every opportunity. business to start. They become physically and emotionally invested in their events, and as a result, they actively seek out competent event planners to arrange specific events such as birthday parties, weddings, goodbye parties, anniversaries, and so on. Product launches, team development events, sales meetings, and end-of-year celebrations are all examples of corporate events. An event planner has a long range of business event planning options (as well as non-profit fundraisers) to choose from. Additionally, 38

Birthday parties, weddings, graduations, anniversaries, christenings, and bar mitzvahs are just a few kinds of events you might handle. In fact, an unique event could be required for almost any occasion.

It is usually advisable to research the market and competition before entering any sector. Understanding your competitors and customers will provide you a competitive advantage in this market. It is extremely useful in making critical decisions such as fee structure, client taste, and preferences, all of which MAY 2021

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online event management courses has proliferated. It’s In addition to private events, there are also corporate easy enough to do a Google search to find the best one events such as product launches, team building for you. events, sales meetings, or end-of-year events. The Efficiency: One of the most significant advantages list of corporate event planning opportunities (as of event management is the ability to use available well as non-profit fundraisers) available to an event software to automate many of the essential duties. planner is extensive, which means there is a long list Today’s market has a plethora of fantastic software of opportunities for someone who recognizes what products that can assist you in organising and running your business effectively. makes this business sector well-suited for startups. have a significant impact on business success.

Almost Unlimited Income Potential:

Build a Substantial Asset: An event management operation, especially one with repeat corporate clients, is a valuable asset that you can sell or pass on to a family member.

The types of events mentioned above are the tip of the iceberg. The potential client roster available to you is Dynamic Industry: People become involved physically huge. In terms of potential, you are only limited by and emotionally in their events and actively seek out your imagination. good event planners. The end result is a rewarding Low Business Start-up Cost: The event management career where you’re engaged and interacting with concept is difficult to beat among the many start-up people. business ideas. You won’t require an office, and you’ll Fun: Running an event management business can be able to hire contract workers as needed. You also be an upbeat and fun experience because the events don’t need to keep any form of inventory, unlike you’re orchestrating are happy occasions. many other firms. If you want to start your own event management company, you may do so for very little To summarise, the event planning industry is a good startup opportunity due to its low risk element, high money. return on investment, and high market demand. So, if Minimal Risk: Because you don’t need to invest you’re thinking about getting into the event planning in many of the fixed costs (i.e., office space and industry, the methods listed above will help you learn equipment) associated with other business start-ups, about the requirements for getting started. your downside risk is kept to the absolute minimum. Positive Cash flow: As a business owner, you have the freedom to choose the payment options to offer Source: Clean Business Boss, Wikipedia your customers. In event management, however, it is fairly customary to pay 50% in advance and the rest in full before the event. You won’t have the cash flow problems that many new firms do because you won’t have to wait 30-90 days for payment. Also, because you’re paid in instalments before you finish, you don’t have to chase after money as some business owners do. Repeat Business: Clients that return time and time again are the golden grail of every firm. It’s considerably easier to do repeat business with existing customers than it is to constantly seek out new ones. If you do a good job, corporations will always offer you repeat business, and if you do a good job, private individuals will likely suggest you to their friends and relatives. Accessibility: Because event management has grown in popularity as a business start-up, the availability of MAY 2021

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