2011 Annual Report by IAAE Canada

2011 Annual Report

Airport Systems Planning Course Graduates

www.iaaecanada.org

Since 1994, the International Association of Airport Executives Canada (IAAE Canada) has assisted countless airport personnel across the country in their professional development and training. IAAE Canada provides learning and career enhancing opportunities through: -training courses both classroom & online -conferences -accreditation programs -career listings -webinars -networking events Our professional development programs address the challenges of managing small, medium and large airports in Canada. Our primary goal is to assist airport professionals in fulfilling their responsibilities to the airports and communities they serve, by personal development and training.

Contents 1

O uR C hAiR

O uR 2012 B uSineSS P lAn

Y eAR

P eRfORMAnCe

O uR B OARd

f inAnCiAl h iGhliGhtS

R etiRinG M eMBeRS - B OARd

A udit C OMMittee

n ew M eMBeRS - B OARd

A udited f inAnCiAl S tAteMentS

e xeCutive C OORdinAtOR ’ S R ePORt

M eMBeRShiP & C OMMuniCAtiOnS C OMMittee

iAAe C AnAdA C hAPteRS

C ORPORAte C OMMittee

A CCReditAtiOn A CAdeMY

t RAininG C OMMittee

n ew A.A.e

A CCReditAtiOn C OMMittee

n ew C.M.’ S

B OARd

P ROfeSSiOnAl d evelOPMent C OuRSeS

G OveRnAnCe & n OMinAtinG C OMMittee

M eMBeRShiP M AP

5 th A nnuAl f.O.A.M. u PdAte

n ew M eMBeRS

O nline t RAininG l AunCh

O uR S tRAteGY

O uR C ORPORAte M eMBeRS

R eview Of

d iReCtORS

Proudly affiliated with:

e xAMineRS

toronto Pearson international Airport

team eagle-Greater Sudbury Airport

edmonton international Airport

Our Chair I have come to fully appreciate during my tenure as Chair that IAAE Canada is very fortunate to have the support of a dedicated and growing membership of airport professionals, corporate members and stakeholders from all regions of the country. Your membership and commitment enabled IAAE Canada to record yet another year of growth and development on our continued journey to becoming the premier organization for the professional development of Canadian airports personnel. Our leading achievement for 2011 was the release to market of IAAE Canada’s first online training modules. These modules, seven of which are currently available through the web site, will be expanded over time to become a library of introductory training for the airport industry. We see a need for broad-based industry knowledge not only in the present but even more so in the years to come as the Boomers, with their accumulated knowledge and skills, leave the industry to be replaced by new talent who may not necessarily have a specific or detailed grounding in aviation. As part of our 2012 program, we intend to introduce additional modules on equipment operations, airside and terminal operations and general airport management. Charlottetown was an exceptional host for the 2011 Facility, Operations & Airport Managers Conference. Once again, we exceeded the previous year’s high in attendance and program variety. Attendees told us it was the excellent subject matter and quality speakers that attracted them the most, in addition to the scenic venue. We are hoping for an equal or better level of success in Victoria in 2012. In conjunction with our colleagues in AAAE and IAAE, we are also organizing an international conference in Montreal from August 19-22 on the evolution of the airport and air carrier industries. Coupled with the conference will be a session of the highly acclaimed M.I.T. Airport Systems Planning Course. All three of these events represent valuable opportunities for professional learning and industry networking and we would highly recommend that you consider attending. Because of your valued support, our membership numbers passed through the 300 mark in 2011 - an all time high - and continue to grow. We undertook a member’s satisfaction survey to determine how we can improve and received highly useful feedback from the membership. In addition, we launched the Voice of the Member program as another vehicle for keeping a pulse on the needs of the members. We have already acted on some of the results by exploring new initiatives such as member webinars and have factored others into our 2012 plans, about which you will learn more in these pages. We can all be certain that our industry will continue to face change and challenges, be it new regulations, changes in the business environment or new skill requirements. IAAE Canada is committed to helping you meet these challenges by continuing to responsibly invest members’ equity in new classroom and online training, certification and accreditation programs, conferences and other networking opportunities and innovative methods for professional development. You can preview our full complement of member services on our website iaaecanada.org, which we would encourage you to peruse on a regular basis. Our focus remains locked on delivering value to our members. As I have noted in other instances, IAAE Canada has attained its present level of success in large part because of the efforts of those members who have volunteered their time and passion to serve on the Board of Directors and the various Standing Committees. During 2011, Steve Burchi, A.A.E. and Steve Maybury, A.A.E. both retired from the Board and were succeeded by Chris Wood, A.A.E. and Mike Seabrook, A.A.E. I would like to thank Steve and Steve for their committed service to the Association and at the same time welcome Chris and Mike as our new Board members. We also welcomed back Eric Tolton, A.A.E. to the Board as the upcoming Corporate Representative. The future vitality of our Association is dependent upon members continuing to volunteer for Board and Committee positions. We would urge you to consider doing so for the benefit of IAAE Canada and for your personal development, as well. On a personal note, I will be concluding my three-year term as the Chair of IAAE Canada at the 2012 Annual General Meeting in Victoria. It has been my personal and professional honour to have had the opportunity to serve as Chair. My gratitude goes out to all of you for your support and camaraderie and to the Greater Toronto Airports Authority for encouraging and enabling my involvement. We have the envious advantage of working in a dynamic, exciting industry filled with all sorts of exceptional people. Cuyler Green, A.A.E. will be your new Chair and will be bringing fresh leadership and new ideas to the role. I know that you will give the same great support and encouragement to Cuyler as given to me. Thank you for helping to make 2011 another successful year for IAAE Canada! Bill Newman, A.A.E. , Chair, IAAE Canada 1

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Year in Review Over the course of the past year, IAAE Canada continued to develop and introduce new products and services for its membership and to realize further successes in its ongoing programs and activities. New initiatives to deliver added value to our members… • Online training courses: A total of 7 online training courses were launched on a range of airport-related topics, offering a cost effective alternative for meeting our members’ training needs. • Member webinars: Work was initiated on the design of webinars exclusively for IAAE Canada members on topical airport issues delivered by subject matter experts. Plans call for the launch of the first webinar in the early part of 2012. • School of Airport Management: Action was initiated to apply to governmental authorities for the designation of IAAE Canada as a private career college which will provide added opportunities for the delivery of training and professional development programs. • Voice of the Member: To ensure that we are both anticipating and responding to member needs, a set of feedback mechanisms was developed to regularly measure member satisfaction, systematically assess reactions to training courses, conferences and other events and gauge member preferences for new products and services. • Social Media: We heightened our presence on Facebook and Linked-in as an added means of communicating with current and potential members. • Marketing Committee: A new Marketing Committee was established under the leadership of Mike Seabrook, A.A.E. to bring a sharper focus to the marketing of IAAE Canada’s portfolio of training and professional development products and propose new products and services to meet member needs. • Canada/U.S./Europe Conference: Planning work was undertaken to hold an international conference, co-sponsored by IAAE Canada, AAAE and IAAE, on the evolution of the airport and air carrier industries in Montreal in August 2012. Ongoing programs and activities to serve our members… • Membership: A total of 29 net new members joined IAAE Canada increasing overall membership to a new high of 312 by year’s end and exceeding our annual target of 25 net new members. • Training courses: 22 of the 25 scheduled training courses were completed through which a total of 325 airport personnel across the country were provided with training in various aspects of airport operations and management. • Online training: Subscriptions to IAAE Canada’s initial offering of online training courses continued to build gradually over the course of the year. • Accreditation Academy; An Accreditation Academy was held in Toronto in June from which 21 members achieved Certified Member status, surpassing our target of 12 for the year.

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Board of directors Chair Bill Newman A.A.E. Director Strategic Management Greater Toronto Airports Authority Vice Chair

Board Member

Cuyler Green A.A.E.

Ed Schmidtke A.A.E.

Director of Operations

Manager Commercial

Prince George

Services

Airport Authority

Thunder Bay International Airport

Board Member

Cameron Nicolson A.A.E.

Kevin Lacey A.A.E.

Director of Safety

Senior Manager Field Services

Calgary Airport

Greater Toronto

Authority

Airports Authority

Board Member

Sam Samaddar A.A.E.

Bryan Gordon A.A.E.

Airport Director

Consultant, Airfield

Kelowna International

Maintenance

Airport Authority

Board Member Paul Ritchi A.A.E. Senior Manager Strategic Programme Development Greater Toronto Airports Authority

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Board of directors Board Member Gerry Bruno A.A.E. Group Chief Excecutive Officer InterVISTAS Consulting Inc.

Board Member Wil MacMillan A.A.E. General Manager Airside Operations Greater Toronto Airports Authority

Corporate Representative Paul Cudmore General Manager/Chief

Board Member Chris Wood A.A.E.

Operations Officer Team Eagle

Airport General Manager Region of Waterloo International Airport

Corporate Representative Eric Tolton A.A.E. National Business

Board Member

Development Manager

Mike Seabrook A.A.E.

Black & McDonald Ltd.

Chief Executive Officer London International Airport

Board Member Jeff Huntus A.A.E. Airport Manager Medicine Hat Regional Airport

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Retiring Members of the Board of directors in 2011 The IAAE Canada would like to extend a thank you to our retiring Board of Directors Members. Their contributions to IAAE Canada were invaluable. We wish them continued success in the future.

Steve Burchi A.A.e Vice President Operations & Corporate Services Regina Airport Authority Served 2000 - 2011

Steve Maybury A.A.e. Chief Executive Officer Southport Aerospace Centre Inc. Served 2008 - 2011

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new Members to the Board of directors in 2011

Chris landed at the Region of Waterloo International Airport over two years ago in September of 2009 as the Airport’s General Manager. Previously employed by the Greater Toronto Airports Authority (GTAA) at Toronto Pearson Airport, Chris held increasingly responsible positions in Operations, Strategic Planning, Facility Activation and Consulting Services. Chris spent time working at various airports in Canada, abroad at airports in Dubai, London England, and in New York City. Chris’s love of aviation began at the Airport he now manages where he spent a summer working as a ramp attendant, cleaning smashed bugs on windshields and making sure the Cessna fleet all had the required amount of gas. He also learned to fly that summer as well. A 1997 graduate of the Aviation Management program at Georgian College, Chris went on to obtain his Bachelor of Science degree in Aviation Management from Embry Riddle Aeronautical University. In 2007, Chris was selected from a group of 40,000 alumni and awarded the Georgian College Board of Governors’ “Distinguished Alumni Award.” Chris is an Accredited Airport Executive, holds a private pilot’s license and is an active member of Georgian College’s Aviation Management Advisory Committee, as well as the Board of Directors of the International Association of Airport Executives Canada. Chris lives in Ayr, Ontario with his wife Kathy and 2 children Matthew (5) and Sarah (3).

Mike Seabrook A.A.E. brings twenty one years of air transportation experience and a combination of senior management, business development, operations, customer service and airport expertise to IAAE Canada. Mr. Seabrook was born and raised in London, has strong academic fundamentals including an Honours BA from University of Western Ontario and MBA from the Ivey School of Management and is currently President and CEO of the London International Airport. Mike is a licensed pilot and the proud owner of a home built RV 8 aircraft and still resides in London with his wife and three children.

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executive Coordinator

I wish I could have used last year’s report and just changed the dates but alas, the pace seems to pick up here at headquarters and Michelle and I are always reassessing our priorities due to the Board’s constant efforts to take IAAE Canada higher. Please don’t think I’m complaining, it’s just that, as promised we launched our On-line training, although we expected to have more done by then we started with five courses and we have added another two. It is going slower than planned but then we are relying heavily on volunteers. Taking that into account, we are very grateful for having this many available. This has been a big step for us and the Board has some even bigger plans regarding training for the next few years, so stay tuned…perhaps to our E-Report that goes out each week to more than 1500 subscribers. Over the year we saw more retirements and a lot more new members which while increasing the work load also makes us very happy. Our classroom training continues to be in demand, for instance in 2011 we trained 325 people in 22 courses. While writing this we are (early 2012) we are introducing new courses… More work. (love it) Not to mention webinars, oh sorry I said not to mention webinars and I did. Yes we are organising webinars with some industry professionals to give our members some added service for their membership dollar. It’s not all work though, they let us go home once in a while, or off to a conference at one of the provincial associations, and especially our own Facility, Operations & Airport Managers (FOAM) conference This year, 2012, will be in Victoria, but we all still remember Charlottetown from last year, the lobster dinner, the great speakers, and amazing trade show, the lobster dinner, some exciting weather, great golf course and oh yes, the lobster. Our AGM was once again held at FOAM and Chris Wood AAE and Mike Seabrooke AAE replaced Steve Burchi AAE and Steve Maybury AAE who completed their respective terms. We invite all to join in on our AGM’s, we work hard not to make them stuffy and boring while still completing all the statutory requirements. Throughout this, the 2011 Annual Report, you will find references to the things I have mentioned here and in more detail, so let me leave you to enjoy reading this edition and especially because, in house we are calling it our family album, enjoy the pictures. Tom Coupland Executive Coordinator IAAE Canada

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Kelowna international Airport

Prince George Airport

Calgary international Airport

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iAAe Canada Chapters

IAAE Canada encourages the formation of local chapters in those locations where there is a critical mass of members to support one. Local chapters serve to strengthen the relationships amongst members, promote networking and information sharing and provide an avenue for professional development and mentoring. To date, IAAE Canada chapters have been established at Toronto Pearson International Airport, Georgian College in Barrie, Ontario and at the University of Western Ontario located in London, Ontario.

Toronto Pearson The members of the Toronto Pearson chapter meet on a bimonthly basis. Typically, the meetings consist of a discussion of the latest Association news from across the country followed by a review of trends and occurrences affecting the aviation industry as a whole. Members are brought up to date on air carrier activities and strategies, airport developments and trends in the larger business environment. Each meeting members are also treated to a feature presentation or a site visit delivered by a fellow member or an invited guest. Presentation topics have ranged from leadership, energy management, and stormwater management to air cargo and eco-business parks, all with the purpose of expanding membersâ&#x20AC;&#x2122; knowledge and range of thinking about the industry in an atmosphere of collegial discussion and knowledge sharing.

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Georgian College The Georgian College Chapter, which came into existence in early 2008, is comprised of students enrolled in the Aviation Management program and is an extension of the Canadian Aviation Students Organization (CASO). Wil MacMillan, A.A.E. a graduate of the Georgian program advised the students on the formation of the new chapter and continues to serve as the mentor & liaison with IAAE Canada. This chapter held meetings throughout the year that included presentations by industry speakers that provided the student membership insight into the many potential employment streams and more importantly gave them the opportunity to network with airport professionals. Student members also attended some of the Toronto Pearson Chapter meetings thus broadening their opportunities to learn and network with Airport Professionals. As well, an airside tour of Toronto Pearson International Airport was organized for the students. IAAE Canada welcomed the appointment of Philip Van Manen C.M.as a professor in the Aviation Management Program. In addtion to his academic responsibilities, Philip is serving as the Faculty Advisor for the Student Chapter.

The University of Western Ontario The student chapter at the University of Western Ontario (UWO) was again well supported by its chapter members in 2011. The Commercial Aviation Management (CAM) Council continues to develop, support and promote the benefits of the IAAE Canada Student Chapter to its membership which has resulted in overall growth of student members at UWO. Led by Council Presidents Grant Thorner at the beginning of the year and Robin Jacuzzi in the fall, IAAE Canada would like to thank the CAM Council for its ongoing efforts to grow the Student Chapter in London. IAAE Canada would also like to recognize fourth year CAM Council Representative Johnathan Sawicki for his support and dedication to growing the Student Chapter.

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hamilton international Airport

Red lake Airport

toronto Pearson international Airport

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A.A.E. The Mark of an Airport Professional

The “Accredited Airport Executive”(A.A.E.) is an internationally recognized designation and a comprehensive professional development program designed to cover all aspects of airport management. It consists of three phases: • A Written Exam • A Research Paper • An Interview IAAE Canada offers its premier and industry recognized Accreditation Academy annually. The Academy is open to Affiliate and Associate Members of IAAE Canada. The objective of the Academy is to provide a comprehensive overview of the IAAE Canada body of knowledge to prepare the candidates to write the Certified Member exam. Upon completion of the Accreditation Academy and a successful passing grade of the onsite Certified Member exam, the member will be recognized as a Certified Member and may use the professional designation of C.M. after their name. Independent study and online Certified Member testing are also available. A mentor is provided to assist with the next two phases in achieving A.A.E. designation. A Management Paper is written and submitted for approval. Three examiners must agree the paper meets the measures of professionalism and format as listed in the IAAE Canada Management Paper Guidebook. The interview is the final step toward acheiving an A.A.E. designation. The format and process of the interview, along with the interview questions, are found in the IAAE Canada Interview Panel Members Guide (available only to Board of Examiner Members). Guidelines for the candidates are in the IAAE Canada Candidates Guide to the Final Interview. Upon completion of the program, the member will be recognized as an Accredited Airport Executive and may use the designation A.A.E. after their name.

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2011 Accredited Airport executives

James hall A.A.e receives his plaque from Sam Samaddar A.A.e.

Accreditation Paper: Expanding an Airportâ&#x20AC;&#x2122;s Commercial Operating Window: A Case Study - YLW James has worked in air transportation management in various positions for approximately 15 years. He has been with the Kelowna International Airport since 2000, first as a Duty Manager, and now as the Operations Manager. Prior to YLW, James worked with Skyservice Airlines in Toronto, and US Airways Express in Washington DC. James began his airport-specific training at Georgian College where he earned a diploma in Airport Operations, and over the course of this period also completed co-op work placements at the Regina International Airport, and at Transport Canada Headquarters in Ottawa. After graduating from Georgian College, he then moved on to complete his Bachelor of Science degree at Embry-Riddle Aeronautical University, where he graduated in 2006. James welcomed the opportunity to further his knowledge base with an industry recognized program such as the IAAE Canada Accreditation, and is now very proud to display his professional designation.

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team eagle - Montreal

Calgary international Airport

Georgian College Aviation Management Students

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new Certified Members

warren Askew C.M.

luis demestre C.M.

Superintendent, Resouce Allocation Greater Toronto Airports Authority

Coordinator, Baggage Handling Systems Greater Toronto Airports Authority

Allison Barrett C.M.

darryl dowd C.M.

Manager, Air Quality & Meteorology Greater Toronto Airports Authority

Manager, Strategic Planning Greater Toronto Airports Authority

lyla Barrett C.M.

terra Glabb C.M.

Manager, Consulting Services Greater Toronto Airports Authority

Director of Business Development Greater Sudbury Airport

noel Burke C.M.

Kevin hepburn C.M.

Manager, Quality Services Greater Toronto Airports Authority

Supervisor, Safety & Security Greater Toronto Airports Authority

James Catney C.M.

Raewyn Jackson C.M.

Operational Communications Chief Greater Toronto Airports Authority

Shift Leader Greater Toronto Airports Authority

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new Certified Members

Maxx Kochar C.M.

Paul Schenk C.M.

Manager, Business Improvement Services Greater Toronto Airports Authority

Manager, Apron Maintenance Greater Toronto Airports Authority

Patrick Prades C.M.

Raymond Springer C.M.

Manager, Operations â&#x20AC;&#x201C; Airside/Groundside Greater Toronto Airports Authority

Manager, Consulting Services Greater Toronto Airports Authority

Garry Price C.M.

RJ Steenstra C.M.

Manager, Capital Restoration Facilities Greater Toronto Airports Authority

Chief Executive Officer Red Deer Airport Authority

Stephan Rouleau C.M.

Ben webber C.M.

Manager Operations, Terminals Greater Toronto Airports Authority

Assistant Director, Programs and Standards

Abu Bakar Sanneh C.M.

Aron winterstein C.M.

Operations Coordinator Medicine Hat Regional Airport

Airport Zone Supervisor Ministry of Transportation for Ontario

GNWT - Airports Division

dean wright C.M. Manager, Apron Operations Greater Toronto Airports Authority

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Calgary international Airport

hamilton international Airport

Charlottetown Airport

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Professional development Courses IAAE Canada in-class training courses are the industry standard. Covering many of the necessary and relevant facets of airport training, our courses are designed to ensure you get the right training for your airport. Available at your airport anytime of year, just contact us and we’ll coordinate the courses you need. Our current in-class courses include: •Airfield Lighting Maintenance Training •Airport 101: The Beginners Course •Airport Wildlife Control •Basic Airport Safety & Operations School •Advanced Airport Safety & Operations School •Human Factors for SMS •Leadership / Management Workshop •Safety Management Systems (Practicals) (SMS) •Aerodrome Standards and Recommended Practices: A Practical Perspective - TP312 •Winter Aircraft Movement Surface Condition Reporting and Friction Measurement

As an alternative to our classroom courses, IAAE Canada has launched our Airport 101 online courses. These courses offer users a foundation level of understanding on a number of airport-related topics and can be accessed online from anywhere in the world with an internet connection; that means a small airport with one or two staff can take some quality airport training day or night, any day of the week. Our current online courses available are: •Airports 101: Free Course Showcase •Airports 101: Aircraft De-icing •Airports 101: Airport Security •Airports 101: Documentation •Airports 101: Introduction to Canadian Airport Operations •Airports 101: Financial Operations •Airports 101: Ground Services Equipment

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Our Membership note: Map does not include members outside Canada.

northwest territories (11) Inuvik (YEV) Yellowknife (YZF) Fort Smith Hay River

2 7 1 1

nunavut (9)

Iqaluit Cambridge Bay Pond Inlet Rankin Inlet

2 1 1 5

Quebec (5) Corporate Other

3 2

newfoundland (5) Deer Lake 1 St. Johnâ&#x20AC;&#x2122;s 3 Other 1

Prince edward island (2) Charlottetown 1 Other 1

British Columbia (45)

Abbotsford Boundary Bay Campbell River Castlegar Comox Dawson Creek Fairmont Fort St. John Kamloops Kelowna Nanaimo NW Regional Penticton Prince George Prince Rupert Sandspit Smithers Terrace-Kitimat Vancouver Vernon Victoria Corporate Other

1 1 1 1 1 1 1 2 1 8 1 2 1 2 1 1 1 1 3 2 2 4 6

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Alberta (36)

Calgary Camrose DND Edmonton Fort MacMurray High Level Leismer Medicine Hat Peace River Pincher Creek Red Deer ) U of Calgary Wetaskiwin Wood Buffalo Corporate Other

11 1 1 2 1 1 1 2 2 1 1 1 1 1 7 2

Saskatchewan (10) Regina Saskatoon ( Swift Current Other

4 4 1 1

Manitoba (13)

Southport 2 St. Andrews 1 Winnipeg 2 GNWT 1 Corporate 3 Other 4

nova Scotia (6)

new Brunswick (4)

Ontario (161)

Brockville Dryden Hamilton London Moosonee Muskoka Niagara North Bay Oshawa Ottawa Peterborough Red Lake Sault Ste. Marie Sioux Lookout Sudbury Stratford Tillsonburg ) Timmins Toronto City Centre Toronto Pearson Thunder Bay Waterloo Corporate Students

1 1 3 2 1 1 1 1 1 2 1 1 1 1 2 1 1 1 1 56 1 5 29 18 28

Fredericton Moncton Saint John Corporate

Halifax 4 Yarmouth 1 Other 1

1 1 1 1

National Total: 307 Members: 238 Corporate:47 Students:22 International Total:10

Prince George Airport

hatch Mott Macdonald

Charlottetown Airport

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new Members The Board of Directors would like to recognize those who joined IAAE Canada in 2011 as Affiliate Members.

ian Adkins

danny Juricic

Garry Price C.M.

Vernon Regional Airport Joined September 2011

GTAA Joined October 2011

GTAA Joined March 2011

Sam Arrigo

Jeff MacMillan

James Rice

GTAA Joined May 2011

Halifax InternationalAirport Joined May 2011

Vernon Regional Airport Joined September 2011

Allison Barrett C.M.

Glenn Mahon

Stephan Rouleau C.M.

GTAA Joined March 2011

St.John’s International Airport Authority Joined November 2011

GTAA Joined February 2011

Rrahman Mala

GTAA Joined February 2011

lyla Barrett C.M. GTAA Joined March 2011

Rob Blackburn Smithers Regional Airport Joined January 2011

noel Burke C.M. GTAA Joined March 2011

Ben hancharuk Sioux Lookout Municipal Airport Joined April 2011

Alec hanna GNWT- Airports Division Joined May 2011

Sandra hantziagelis GTAA Joined December 2011

Kevin hepburn C.M. GTAA Joined March 2011

david hill Yarmouth International Airport Joined December 2011

Greg irvine GNWT-Airports Divsion Joined May 2011

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Pristina International Airport Joined February 2011

Ahmed Malik Dubai International Airport Joined March 2011

wiz Mohammed GNWT-Airports Divsion Joined July 2011

Paula Mugford GTAA Joined May 2011

Alvin nason Fredericton International Airport Authority Joined March 2011

len O’Connor Niagara District Airport Joined September 2011

lars Olsson GTAA Joined April 2011

Patrick Prades C.M. GTAA Joined March 2011

Paul Schenk C.M.

Craig Skonberg St.Andrews Airport Inc.

lyle Soetaert Boundary Bay Airport Joined September 2011

Raymond Springer C.M. GTAA Joined March 2011

RJ Steenstra C.M. Red Deer Airport Authority Joined March 2011

Paul thompson GTAA Joined May 2011

Bernd wehmeyer Suncor Energy Inc. Joined July 2011

Adrian wijeyewickrema GTAA Joined March 2011

dean wright C.M. GTAA Joined February 2011

new Members The Board of Directors would like to acknowledge those members who retired from airport management and became Alumni Members in 2011.

eric tolton A.A.e. Director of Operations Greater Toronto Airports Authority Retired March 2011

We would also like to welcome the Students and Associate Members who joined in 2011.

harry Packham Federal Security Agency Joined March 2011

daniel Collins-Galts

Sarah George

Georgi Kovachev

Georgian College Joined February 2011

Georgian College Joined September 2011

Georgian College Joined February 2011

eric degbor Georgian College Joined February 2011

Ahmed Kamel hassan Georgian College Joined March 2011

Robby Spitzer Utah Valley University Joined October 2011

hassan Khan Georgian College Joined September 2011

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Red lake Municipal Airport

Charlottetown Airport Authority

team eagle ltd

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Our Strategy IAAE Canada’s initial Strategic Plan covered the five year timeframe from 2007 through 2011. With the vision of becoming Canada’s premier organization for the professional development of airport management, the Plan focused on the development and marketing of programs and services, the growth of membership and the provision of organizational resources to drive further development and growth. Five year’s hence, IAAE Canada has substantially achieved the Plan’s original objectives. Meeting in October of 2011, the Board of Directors cast its attention ahead to the coming five year timeframe and a revitalized strategy for IAAE Canada. The Board recognized that the pace of change in the business environment continues unabated. Airports are becoming increasingly competitive and pressured to both increase revenues and decrease costs, while maintaining service levels. The onset of the Boomer exodus from the industry, combined with the requirement for new skill sets to operate airports as businesses, has created a need not only for talent recruitment but also for training and professional development. While Transport Canada has retrenched to the role of regulator and overseer, it nevertheless has been looking to the industry to take the leadership in designing and delivering training to airport and aviation personnel. But IAAE Canada is not alone in this regard as other industry organizations are moving to address training and professional development needs, meaning that IAAE Canada must actively compete by delivering products and services which are of value and relevance to the needs of the industry. Viewing these changes in the business environment as context, a strategic direction has been mapped out for the 2012 to 2016 timeframe. The strategy is framed around the following principal elements: • IAAE Canada will continue to base its business model on individual membership and to focus its attention on the needs of the individual member; • The Association’s core business will remain training and professional development for airport personnel; • By setting the standard for quality and value and building relationships, IAAE Canada will be recognized at all levels as the premier provider of airport training and professional development services to the Canadian industry; • New course and professional development offerings employing innovative technology and learning approaches will be brought to market to meet the evolving needs of airports generally and members in particular; • The organization’s capacity to deliver and sustainability for the long term will be reinforced through the further enhancement of administrative and program development capabilities and the deepening of Board skills and diversity. IAAE Canada will continue to progress towards its vision of being the country’s most widely known and regarded organization for the training and professional development of those involved in the airport business. The strategy will be realized through the execution of annual business plans addressing the priorities noted above.

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Our 2012 Business Plan Despite persistent weaknesses in the European and U.S. economies and moves by the federal and provincial levels of government to reign in deficits through expenditure reductions, the Canadian economy is expected to experience continued growth in 2012, albeit at a more modest rate. Similarly, activity levels at Canadian airports are forecasted to increase but still at rates lower than those recorded prior to the recent recession. Anticipating that renewed growth will drive training and professional development needs, IAAE Canada has formulated a business plan premised on a full program of activities for 2012 for the benefit of members and the industry at large. IAAE Canada plans to achieve the following over the course of the year: • Deliver a minimum of 14 classroom training courses in various locations across the country, including new courses such as airport navigation aids; • Introduce new online training courses on topics of importance to members, e.g., equipment operations, and aggressively market its portfolio of online offerings; • Launch member only webinars as a new value-added feature for IAAE Canada members with the initial one focusing on deicing operations; • Sponsor, once again, a session of the prestigious Airport Systems Planning, Design & Management Course, a premium professional development opportunity for members and others • Conduct an accreditation academy with the aim of graduating a minimum of 12 new Certified Members; • Progress a minimum of 4 candidates to the completion of their Accredited Airport Executive designations; • Organize and successfully complete two major conferences: the Facility, Operations & Airport Managers Conference in Victoria in June and the IAAE Canada/AAAE/IAAE international conference on “The Evolution of the Airport & Air Carrier Industry” in Montreal in August; • Provide the latest in industry news and developments to members through continued improvements to the weekly Airports e-Report, the semi-annual IAAE Canada Airports Magazine, member e-mailings and the social media (Linked-in and Facebook); • Pursue designation by governmental authorities as a private career college which will provide IAAE Canada with additional options for delivering its training and professional development services and added benefits to participants; • Promote the many benefits of IAAE Canada membership with the aim of further increasing Association membership by 30 individual members and 10 corporate members; By successfully executing on this business plan, we will be able to bring continued value and benefit to our members and to accumulate the requisite financial resources to reinvest in new and improved products and services.

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toronto Pearson international Airport

iAAe Canada GtAA Chapter

Georgian College Aviation Management Students

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Performance 2011 Target

2011 Actual

2010 Actual

$50,000

$18,294

$43, 831

11%

120

90%

83%

90%

325

289

Financial Objective: Ensure positive cash flow Total revenues over expenses (audited results) Membership Objective: Increase overall membership Total increase in membership Total membership attrition rate Internal Business Process Objective: Provide value-added member services. Total conference attendees Total job postings Learning & Growth Objective: Develop and implement high quality training courses Total scheduled vs. completed courses Total course attendees Total accreditations completed Total certified members completed Total new accreditation candidates

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financial highlights Figure 3

Figure 4

Current Assets

Capital Assets

Figure 5

Figure 6

Current Liabilities

Year End Membersâ&#x20AC;&#x2122; Equity

Figure 7

Figure 8

Revenue Totals

Total Expenses

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Region of waterloo international Airport

edmonton international Airport

toronto Pearson international Airport 29

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Audit Committee

The IAAE Canada Audit committee is pleased to present to the membership our 2011 audited financial statements. The committee has regularly reviewed the financial records of IAAE Canada throughout 2011 and the audit firm of Joel Feldman has confirmed that the statements are correct and have been recorded using generally accepted accounting principles. The Audit committee will be recommending that the membership re-appoint Joel Feldman to audit IAAE Canadaâ&#x20AC;&#x2122;s financial records for 2012 during our 2011 Annual General Meeting to be held in Victoria, British Columbia on June 4-6, 2012. Respectfully Submitted, Cuyler Green A.A.E. Chair, Audit Committee

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Audited financial Statements

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Audited financial Statements • Auditor’s Report • Balance Sheet • Statement of Operations and Members’ equity • Statement of Cash flows • notes to the financial Statements

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Red lake Municipal Airport

Saskatoon John G. diefenbaker international Airport

Region of waterloo international Airport

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Membership & Communications Committee Going into 2011, the Membership & Communications Committee established a set of goals focused not only on increasing IAAE Canada membership but also enhancing the value of membership to current members. This Committee’s efforts were directed to achieving a net year-over-year increase in membership by adding a minimum of 25 new members and limiting member attrition to 5% of 2010 membership. We are happy to report that we exceeded our new member goal by 40%, increasing our membership by 64 new members. A new and exciting initiative for 2011 was our Voice of the Member program. This new program ensures that member needs and preferences guide the design of new products and services such as training courses, conferences and professional development activities and the postimplementation assessment of same to determine if those needs and preferences have been met. Our first execution of this program was a Membership Satisfaction Survey sent to the membership in August 2011. The results indicated to us that over half of our members joined IAAE Canada to network with other industry members. With that in mind, we began to develop plans to meet that demand. We have geared our weekly e-Report to include more member specific announcements and have invited the membership to use the weekly e-Report to interact with others by submitting their own comments, quotes, notices and humour. We will continue to apply this program to all IAAE Canada activities and events with the aim of increasing our members’ satisfaction. We have also redesigned the theme of our Annual Report this year. Through pictorial display, we are celebrating the community spirit and activities of our member airports. The photos throughout this report have all been proudly submitted by our member airports, to illustrate their participation within their communities and exemplify their endeavour toward constant improvement of those relationships. The IAAE Canada Airport Magazine has released its 5th Edition in Spring 2011. A free publication, containing feature articles on a wide range of aviation-related topics, it is intended to complement the weekly e-Report and the web site and provide members with an added source of current industry information. Through the creative energies of Michelle Cretzman and Maxx Kochar, we raised our profile in the rapidly growing social media space. Greater use was made of Facebook and Linked-in to promote IAAE Canada events and publications and to offer an additional avenue for member networking. Tom Coupland personally promoted IAAE Canada membership through his participation in the annual conferences of several provincial aviation associations. Wil MacMillan, A.A.E. and Jeff Barrow, A.A.E. continued to work with student representatives at Georgian College and the University of Western Ontario respectively to build student membership and solidify the IAAE Canada student chapters at each school. Looking ahead to 2012, the Membership & Communications Committee intends to launch new initiatives to promote IAAE Canada membership and to enhance the membership experience by: • Growing IAAE Canada membership by 30 individual members and 10 corporate members; • Creating one new student chapter at a college or university; • Fully implementing the Voice of the Member; • Developing new member products and services, e.g., member only webinars; and • Continuing to expand IAAE Canada’s presence in the social media; The successes of 2011 and the plans for the coming year are due to the continuing creativity and energies of the following members who have generously offered their time and talents in the service of IAAE Canada: Jeff Barrow A.A.E. – Toronto Pearson Wil MacMillan A.A.E. – Toronto Pearson Iouri Moutine A.A.E. – Toronto Pearson Tim Nevins A.A.E. – Toronto Pearson

Scott MacNeil – Toronto Pearson Maxx Kochar C.M.– Toronto Pearson Paul Cudmore – Team Eagle Kelvin Williamson – LNT Solutions

Tom Coupland – Hamilton Michelle Cretzman – Hamilton

My personal appreciation is extended to each of these individuals for making 2011 a successful and rewarding year. Respectfully submitted, Bill Newman, A.A.E. Chair, Membership & Communications Committee. 2011 AnnuAl RePORt

Corporate Committee IAAE Canada provides a valuable forum for the sharing of information between corporate members and the airport industry across Canada. Through information provided by the IAAE Canada weekly newsletter, the semi-annual IAAE Canada magazine, special updates and an annual conference, corporate members have the ability to recognize and assist the airports’ requirements for equipment, services and management support. Corporate members are actively involved in providing training to airport staff through IAAE Canada sponsored courses .In 2011, a total of 22 training courses was provided by a variety of individuals and corporate organizations. The corporate members of IAAE Canada support the organization’s focus on training and development. The 2011 Facility, Operations & Airport Manager’s Conference (now known as "FOAM") held in Charlottetown in June 2011, provided an important opportunity for corporate members to mingle with airport operators under one venue. Sponsorship opportunities continue to be an economical and effective method of sharing their services and products. In addition, IAAE Canada recognizes the need to include industry as an active participant in the conference as presenters, and foster the interaction between corporate members and airports during all conference activities. It was at the Charlottetown Conference that IAAE Canada solicited corporate members interested in working with the Board of Directors in the Corporate Representative position, as the current Corporate Representative’s three year term comes to an end in June 2012. With so many qualified and experienced individuals coming forward to express their interest in this position, the Board decided to form a Corporate Committee to utilize the skills and talents of Eric Tolton, Greg Richardson, Elvio Pecchia and Kelvin Williamson. Since its inception in July 2011, the Corporate Committee is contributing to provide greater focus on IAAE Canada’s Corporate Members and the value that IAAE Canada can create. In 2011, the corporate membership increased by 8% to 47 members. The Board recognizes the importance of corporate membership and the need to increase participation across all segments of industry. In this regard, several initiatives are being undertaken by the Corporate Committee: 1.Improvements to the IAAE Canada website with up to date information on upcoming conferences, increased visibility and free advertising for members, a forum section to share ideas and information, and improved links to the corporate member websites. 2.Increased recruitment of corporate members through airport member contacts, industry conferences and assistance from the corporate representative. 3.Preparation of a corporate membership package outlining the many benefits of being a member. 4.Continued support & preparation for the IAAE Canada Magazine, which has increased IAAE Canada visibility and value to our stakeholders and customers (Now in its 3rd full year of production) 5.Support for the 2012 FOAM Conference to be held in Victoria in June 2012 6.Support for the upcoming IAAE / AAAE Montreal August 2012 International Conference: The Evolution of the Airport and Air Carrier Industry to be held in Montreal in August 2012 7.Support the ongoing development of IAAE training material and content In closing, I want to thank IAAE Canada for the opportunity to work with a dedicated and talented group on the Board of Directors over the past three years and wish IAAE Canada all the best in the future. Respectfully, Paul Cudmore IAAE Canada Corporate Representative 39

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training Committee 2011 was a year of ideas and technology for the IAAE Canada Training Committee. The first big idea developed in late 2010 when the Board decided to develop an online training platform with courses designed to supplement our classroom-based courses. The on-line courses were targeted at frontline staff, management staff that are new to the airport industry, and even to Airport Board Members or City Councillors that govern an airport. IAAE Canada launched the first Airport 101 Online Courses at the FOAM Conference in Charlottetown PEI last spring and has been adding a new Airport 101 module to our course offerings every six weeks or so. In 2012 we will be adding more Airport 101 On-line Courses to our Catalogue, as well as a new series of airport courses, and perhaps some general workplace courses. Our second big idea was to deliver the right training to the right people at the right time, and in 2011 we recognized that we were missing training products that deliver advanced training to our highly experienced members. Based on the success of our Airport Systems Planning Course in 2010 we are bringing this course back in Montreal in the summer of 2012. I encourage you to look at the course summary and the credentials of the instructors, and challenge you to say there is nothing new to learn in this course. We are also developing some advanced airport courses that deal with Canadian issues. For those people that cannot make it to a classroom course we have plans to get training to them as well, but more on that later in 2012. During 2011 IAAE Canada put on 22 courses in 16 cities including our Accreditation Academy which was held in Toronto. We held courses in all regions of Canada including three courses in the Territories. Halifax Airport had a strong turn-out by hosting three courses in 2011. Whitehorse and Quebec City each hosted two courses in 2011. It is interesting that these three airports are among the best in Canada when it comes to airport service quality awards. Coincidence? Perhaps a well trained workforce helps support a quality airport. IAAE Canada will continue to provide our course schedule to you in the weekly e-Report. If you would like to host a course please contact Tom Coupland, our Executive Coordinator. If you cannot host a course, consider the added value of networking by sending your staff away to take a course with other airport professionals. I look forward to another year of working with the dedicated members of the Training Committee. This team works very hard to bring quality airport training to the Canadian airport community. We look forward to continuing to offer old favourites like WAMSCR, adding new initiatives like our on-line training program, and developing new courses to challenge our experienced members. Members Cameron Nicolson A.A.E. Chair Bryan Gordon, A.A.E. Kevin Lacey, A.A.E. Ed Schmidtke, A.A.E. Michael Seabrook, A.A.E. Paul Ritchi, A.A.E. Maxx Kochar, C.M. Tom Coupland Michelle Cretzman Respectfully submitted, Cameron Nicolson, A.A.E. Chair, Training Committee 2011 AnnuAl RePORt

hamilton international Airport

Calgary international Airport

Kelowna internatioanl Airport

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Accreditation Committee The year 2011 saw one member achieve the coveted and industry recognized Mark of an Airport Professional. Please join me in congratulating James Hall A.A.E., Airport Operations Manager, Kelowna Airport on his achievement. An additional 21 members took the first step in realizing accreditation by achieving their Certified Member status(CM). Their names can be found in the New C.M.â&#x20AC;&#x2122;s section of this report. The Accreditation Committeeâ&#x20AC;&#x2122;s ongoing responsibility is to ensure that the IAAE Canada Accreditation Program maintains the high professional standards that have been developed to date. Of equal importance the committee is mandated to continuously seek enhancements to the program in the ever evolving world of aviation. The airport industry has high expectations and requires knowledgeable professionals to manage airports. The Accreditation Committee will ensure that newly accredited members have the required knowledge to meet these high expectations. The Accreditation Committee provides a mentorship program to guide all CM candidates giving ongoing guidance to each candidate throughout the three year accreditation process. The Board of Examiners, which includes a majority of the Mentors, helps to maintain the high standards by approving management paper topics and outlines, the final review of management papers and conducting oral exam interviews. The Accreditation Committee understands the difficulty in meeting demanding workloads while also striving to achieve your accreditation; however, the Committee & Mentors will do their best to ensure each member is set up for success to achieve this valuable milestone within the time frame of the program. If I can be of any assistance to anyone thinking about beginning the journey to become an accredited member, please do not hesitate to contact me through the IAAE Canada website. Respectfully Submitted, Chris Wood, A.A.E. Chair, IAAE Canada Accreditation Committee/Board of Examiners IAAE Canada Accreditation Committee: Chris Wood A.A.E. Wil MacMillan, A.A.E. Cuyler Green, A.A.E. Mike Karsseboom A.A.E. Tom Coupland, Executive Coordinator

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the Board of examiners As a member of IAAE Canada board of examiners, it is our role to mentor candidates in achieving the credential of Accredited Airport Executive (A.A.E.) - “The Mark of an Airport Professional”. The board of examiners are dedicated to assist individuals who undertake completion of a university level thesis management paper, and proceed to the final interview. Understand that your examiner wants you to do well. Having been through the process, I know it can be perceived as a rather long and daunting task for those just embarking. Accreditation is an extra level of achievement beyond school, licenses, and professional designations. Candidates should be applauded for voluntarily embarking on the program, above and beyond their day-to-day job duties and home life. An examiner remembers how intimidating it can be to develop a topic that will resonate with colleagues, spend weekends writing and rewriting a paper, and then be faced with a panel of judges! As an examiner, I glean as much out of the process as the candidate. The experience exposes mentors to management paper topics that colleagues at other airports and/or in different fields of operation, are passionate about. Candidates typically propose hot topics involving leading edge technologies, new management techniques, etc. Mentors are exposed to the latest airport thinking across Canada, that we wouldn’t necessarily encounter in our own area of expertise. I also appreciate that the process also permits mentors across Canada to contribute remotely, and still feel part of the organization, although distance limitations may not permit us to necessarily be there in person. Being an examiner ultimately means expanding one’s own training and knowledge, while assisting a candidate with his/her own airport specific education. Sheila McGuigan A.A.E. Manager, Professional Services, Facilities Engineering MMM Group

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the Board of examiners Over 40 years of working on airports in Canada, more than 26 of those as an Airport Manager, I believe the inception of IAAE Canada was one of the most significant events in my career. An association of airport professionals in Canada helped to validate the diverse skills, knowledge and abilities that are the hallmarks of those of us who manage airports. IAAE Canada spread that validation across the country and included managers at airports of all sizes, complexities and activities. Presently, as one of the members of the Board of Examiners, I share the responsibility of ensuring the integrity of our accreditation process. IAAE Canada, as a self-regulating organization, establishes and maintains our own standards. Airport owners across the country seek qualified, experienced airport managers to operate, maintain and develop their airports. Routinely, they show a preference for accredited IAAE Canada members in their recruitment processes. The Board of Examiners is instrumental in ensuring that only candidates who meet IAAE Canada’s high standards are accredited, and can use the letters ‘AAE’ behind their name. So, the opportunity to participate on the Board of Examiners for IAAE Canada is an honour, even an obligation, to ensure the integrity and reputation of the ‘AAE’ designation remains high. It is not only a chance to ensure the integrity of our accreditation requirements, but also to encourage aspirants to achieve that professional standard. The Board of Examiners is a group of individual experienced, dedicated and accredited airport professionals; we are responsible for challenging the knowledge, experience and ability of the candidates to ensure they have earned the privilege of accreditation. The Board of Examiners play a critical role in the accreditation process, as candidates go through training, examinations, the successful completion of a management paper and the interview process. The Board of Examiners’ role is not only to help grow our airport professional ranks across the country, but to ensure we maintain the high standards that were established for IAAE Canada from the start. This organization of airport professionals should continue to grow, but our high standards should always be maintained. Participating on the IAAE Canada Board of Examiners is a key role in ensuring the “AAE” designation is truly the mark of an airport professional. Shawn Sutherland A.A.E. Manager – Airports EBA, A Tetra Tech Company

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Governance & nominating Committee

Chair Ed Schmidtke AAE Members Jeff Huntus AAE Paul Ritchi AAE The Governance and Nominating Committee is responsible to the Board of Directors to oversee succession planning for the Board, to identify qualified candidates for nomination to the Board of Directors, and to review corporate governance principles. The Board of Directors was pleased to table a strong slate of candidates for vacancies on the Board in 2011, and welcome the additions of Chris Wood and Mike Seabrook. We welcome their commitment to excellence and extensive industry knowledge. The Committee has presented revisions of the Corporation’s by-laws with a view to provide an update that reflects current best practices in goverance. In 2012, the chairmanship will rotate to Paul Ritchi. Paul’s extensive experience on volunteer boards provides IAAE-Canada with exceptional expertise. In 2012, the Committee plans to deliver an updated Director’s Manual. The 2012 Committee is currently short resources and will be soliciting interest from others. If you are interested in serving on the Board, please contact any member of the Governance and Nominating Committee. Respectfully submitted, Ed Schmidtke, A.A.E.

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Commissionaires

Prince George Airport

Kincardine Municipal Airport

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5th Annual facility,Operations & Airport Managers Conference They say the first five years are the hardest, well, we made it and in style. We were pleasantly surprised to have surpassed once again the numbers of our previous conferences. This suggests that we are doing something right that we aim to keep. 2011â&#x20AC;&#x2122;s conference was held in Charlottetown, PEI. It was a first for many of the delegates to venture to the friendly Island, and the locals treated us royally and kept up their reputation. We even got a write-up in the local newspaper. The Charlottetown Airport did itself proud as it helped us organize and host the event. The Lobster feast certainly seemed to be a hit even though it was a rather chilly evening. Of course the talks were the main reason the delegates came and feedback tells us that each year, we continue to have a good mix of topics that are interesting and informative and as topical and timely as possible, given that we plan a year ahead. A further tribute is our Sponsors who each year help us by participating. They included for the second time, as Gold Sponsor, Vanderlande Industries Ltd., Silver Sponsors Black & McDonald, EBA Engineering Consultants Ltd., & Tradewind Scientific Ltd. all of whom have sponsored all five FOAM conferences and Bronze Sponsors ADB Airfield Solutions, Commissionaires, Gibbings Consulting Ltd, LNT Solutions, Team Eagle & Hatch Mott MacDonald. We also wish to thank our other sponsors Pryde Schropp McComb, Charlottetown Airport, Black & McDonald (Maritimes) & Fort McMurray Airport. Some of these sponsors have been IAAE Canada members for many years and without such sponsors we could not put on a conference like this. We owe them a big thank you and hopefully you include such on your list of vendors to talk to when you are in a buying mood. In 2012 we go west to Victoria, BC so why not plan to join us Jun 4th to 6th, 2012.

Tom Coupland Executive Coordinator

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welcome to the 5th Annual facility, Operations & Airport Managers Conference Charlottetown, Pe May 29 - June 1, 2011

Proudly Coordinated by iAAe Canada

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Online training launch Training is an important part of any industry, and even more so for the constantly evolving Canadian Aviation Industry. Training needs in the Canadian Aviation Industry are both extensive and specific in respect to the many facets of operating our airports. IAAE Canada has a well-established and highly popular catalogue of in-class training. We’ve trained approximately 1500 people at our in-class training over the last six years. With all of the great responses we’ve received and the many returning customers, it’s a tradition we will continue to build on. However, after some invaluable feedback from our members on their changing training needs, IAAE Canada began to look at ways to meet these new requirements and provide a different type of training. In 2011, we launched our Airports 101 Online Training Modules. These online courses offer users a fundamental level of understanding on a number of topics and can be accessed from anywhere in the world, at any time, with an internet connection. Designed to give users an essential level of knowledge on all aspects of airport operations, they are a benefit to any airport employee. These courses are useful for small and large airports and can be used as a primary training for all airport employees or as a complement to current in-house training. In the last year, we’ve added: Aircraft De-icing, Airport Security, Documentation, Introduction to Canadian Airport Operations, Financial Operations and Ground Services Equipment and are releasing new modules approximately every 6 – 8 weeks. Through 2012, we hope to have 15-20 Airport 101 courses ranging from bird and wildlife control to airport marketing. We invite you to try one out for free in The Airports 101: Course Showcase, which is an online sample course offered to familiarize users with the course format and arrangement and is available on our website. Cameron Nicolson A.A.E. Chair, Training Committee

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Kelowna international Airport

Calgary Airport white hat volunteers

toronto Pearson international Airport

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Our Corporate Members The International Association of Airport Executives Canada is greatly appreciative of the continuing support and participation of our Corporate Members. Their involvement in Board and Committee activities and their generous sponsorship of training courses and various events are key to IAAE Canadaâ&#x20AC;&#x2122;s success. Our Corporate Members: ADB-Airfield Solutions AECOM Airport Technologies Inc Allied Service of Canada ULC Arup ASP Security Services Associated Engineering ATS Technology Systems Inc Black & McDonald Ltd. Canadian Base Operators Chauntry Clariant (Canada) Inc Commissionaires Compass Group Crouse-Hinds Airport Lighting Cryotech Deicing Technology Dan-Mark Runway Grooving Ltd Design Dialog Dufferin Construction Company EBA, A Tetra Tech Company Executive Flight Centre Fuel Services Ltd Falcon Environmental Services Fortbrand Services Inc Genivar Georgian College

Gibbings Consulting Ltd Grass Roots Environmental/Energy Solutions Hatch Mott MacDonald Ltd Hi-Lite Canada ULC J.A. Larue Inc Liberty Airport Systems Inc Liftow Limited LNT Solutions LPS AVIA Consulting Marquise Group MMM Group NavStar Aviation Inc Nelson River Construction Inc NORR Limited, Architects Engineers Planners Safegate Airport Systems Inc SecurityPoint Media SMP Engineering SNC Lavalin Inc Stantec Consulting Ltd Team Eagle TOaL Systems Inc Tradewind Scientific Ltd VanDerLande Industries Canada

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ADB Airfield Solutions is the world’s leading airfield technology company in the ICAO and FAA markets providing advanced, integrated and sustainable solutions for visual guidance. For more than 60 years, ADB has offered an innovative portfolio and expertise that sets standards in safety, performance and quality. ADB manufactures and markets airfield lighting computer systems, switchgear regulator systems, guidance signs, and energyefficient airfield lighting products, including solar solutions. In addition to supplying FAA- and ICAO-approved airfield lighting products and systems, ADB also provides designbuild capability, assisting its airport partners to smoothly and cost effectively implement the latest technology for their airfield system control and monitoring needs. What • • • • •

We Do Airfield lighting system control and monitoring Runway incursion prevention systems Runway lighting and power systems LED technology leader for airfield lighting Integrated solar LED products for airfield lighting

Products We Offer We offer the most comprehensive product range compliant to world standards. Our full line of airfield lighting and control technology, includes: • • • • • • • • •

Control and Monitoring Equipment Power Equipment In-Pavement Lighting Elevated Lighting Guidance Signs Approach Lighting Mounting Systems Wind Cones and Obstruction Lights Airport Cable, Connectors & Tools

Training & Service ADB offers 24/7 technical support and preventive maintenance and service programs provide airports with timely emergency support or scheduled maintenance visits. Airfield lighting maintenance seminars give customers handson training on lighting products as well as classroom training. ADB Airfield Solutions produces best-in-class products, solutions and services that improve safety, reduce operating costs and improve operational efficiencies. Our approach delivers uncompromising levels of quality and is supported by unparalleled levels of customer service. For more information, please contact: Nancy Majoulian, National Sales Manager, Canada Tel: (905) 331-6887 Email: nancy.majoulian@adb-air.com www.adb-airfield.com 53 iAAe CAnAdA

Through on-going partnerships with airport clients across the globe, AECOM has developed world class skills and a deep understanding of airport operations. With more than 4,000 talented professionals in Canada, we offer our clients a full spectrum of integrated services, nationwide expertise, and access to the technical resources of more than 43,000 employees worldwide. AECOM has completed hundreds of airport and aviation projects in Canada. From large international facilities to the smallest local airports, we have the required expertise to complete all airport development, expansion and maintenance projects. Recent Canadian projects include: Vancouver International Airport – Since 1997, AECOM has assisted with the management of the airport’s annual capital works program. Through this partnership, we have provided planning, design and project management on more than 150 groundside and airside projects. Calgary International Airport – AECOM is providing program management services on the new $500 million Runway Development Program, which includes an expanded airfield, new air traffic control tower, groundside roadways and new airside maintenance and fire hall facilities. We are also Program Management Consultant on the $1.5 billion International Facilities Project, the airport’s largest terminal expansion to date. Expected completion of both projects is 2015. Edmonton International Airport – AECOM was part of a team to design and oversee the groundside construction on this major airport expansion. Beyond roadways and structures, it involved the construction of a parking toll area and the relocation of the existing toll building. In Saskatchewan, AECOM provides expansion, assessment, rehabilitation and many other airport services to Saskatoon/John G. Diefenbaker International Airport, Regina International Airport, LaRonge Airport, Cigar Lake Airport and other aviation clients across the province. Winnipeg James Armstrong Richardson International Airport – AECOM is prime consultant for the 2009 Groundside Project on roads, parking, bridges and utilities for the new terminal building. We were also a major sub-consultant on the 2006 Airside Redevelopment and provided planning, design, tendering and construction administration on the new Central De-Icing Facility. Toronto Pearson International Airport – Lead engineer in a joint venture responsible for groundside infrastructure on the $4.4 billion Terminal Development Project. This included more than 75 km of roads, parking for 12,600 vehicles and over 50 bridges. AECOM was also lead consultant on the Automated People Mover System, a three-station system with dual elevated guideway to provide transit between terminals, parking facilities and an inter-terminal connection. Ottawa Macdonald-Cartier International Airport – AECOM was design consultant on the 2006 Phase 2 Expansion in Ottawa. This 13-gate expansion included gate planning, apron design, airside roads, groundside parking, utilities and blast walls. Montreal – Pierre Elliott Trudeau International Airport – Tecsult, an AECOM company, was part of a consortium providing project and construction management on the $630 million airport expansion completed in 2005. The project involved expanding the terminal, redeveloping existing buildings, extensive runway and apron renovations and construction of a thermal power station. For more information, contact: Tom Knight at 905.206.8106, tom.knight@aecom.com or visit www.aecom.com

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Airport Technologies Inc. was incorporated in the Province of Manitoba on August 28, 2000. We are in our eleventh year of operation and are a wholly owned Canadian Company. Our strength as a Company comes as a direct result of over 50 years collective experience on the part of the Company principles in the airport operations and maintenance business. Our manufacturing plant is located at Southport Aerospace Centre near Portage la Prairie, Manitoba. We are located just 3 kilometers from the Trans-Canada Number 1 Highway, and are fully accessible to commercial transportation. The Company was originally formed to RE-LIFE airport specialized equipment i.e. Self propelled Snow Blowers and High Speed Runway Sweepers. We have grown our product niche to include new manufacturing of a purpose built High-Speed Airport Plow Vehicle and purpose built High Capacity Airport Snow Blower. In addition we also manufacture new Plow Blades for both highway maintenance and airport applications For more information, please contact: Barry Smith, President Tel: (204) 428-5588 Email: sales@atifirst.com www.atifirst.com

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Allied Aviation Services, Inc. including its subsidiary and affiliated companies (Allied Aviation) is the largest American domestically owned provider of fueling services to the commercial aviation industry. Allied Aviation is an independently owned and operated company whose core business is providing fueling services for the commercial aviation industry at some of the largest airports in the United States, Canada, The Caribbean, and Latin America. In Canada, the Allied Aviation family of companies includes CAFAS and Airconsol. In addition, the Allied Affiliates owns and operates pipelines, tank farms, and other business activities. Allied Aviation currently is the designated into-plane service provider and/or fuel storage facility operator at 24 major airports. Allied Aviation manages the receipt, storage and operation of airport distribution systems that throughput in excess of 6 billion gallons of Jet-A fuel each year. In addition, Allied Aviation fuels approximately 1.8 million commercial flights per year. Allied Aviation is now a "three-time" Silver Nozzle Award Winner for Fueling Excellence presented by The National Petroleum Management Association for our operations at John F. Kennedy International Airport (JFK), George Bush Intercontinental Airport (IAH) and Newark Liberty International Airport (EWR). Our corporate culture is summed up in our mission statement. Contact: Jules Molinari Jules.Molinari@AlliedAviation.com www.alliedaviation.com

2011 AnnuAl RePORt 56

Arup is a global firm of planners, designers, engineers and business consultants. Our aviation planning expertise is focused in our growing Toronto office which is able to draw upon the resources of over 10,000 staff in more than 90 offices in 37 countries, Arup’s aviation business is one of the most successful in North America and the world. We have been involved in airport development work for more than 50 years. During this period we have worked on a wide range of projects at more than 100 airports with over $30 billion in constructed projects. We have worked at many of the major Canadian airports including recent projects at Toronto, Montreal, Vancouver, Calgary, Ottawa, Winnipeg, Quebec City, St. John’s and Hamilton. Internationally, 2008 alone marked the opening of six major terminals in which Arup played a leading role, including JetBlue’s Terminal 5 at JFK, Beijing Terminal 3, London-Heathrow’s Terminal 5, RaleighDurham Terminal 2, Dubai Terminal 3 and the new Rajiv Gandhi International Airport, Hyderabad, India. Arup’s core skills for aviation encompass: · Aviation systems analyses and simulations · Airport Master Plans · Airside planning and boarding bridge procurement · Terminal planning and capacity/demand analyses · Landside planning · Control Towers, Cargo Terminals, Aircraft Maintenance Bases · Design and project management · Civil engineering · Environmental assessment and sustainability · Structural, mechanical, electrical, plumbing engineering · Fire / life safety · IT and communications · Security · Acoustic and lighting design · Controls and commissioning · Operational readiness · Wayfinding We provide the highest quality professional service in all aspects of our aviation practice, consistently and cost effectively. For more information, please contact: Ralph Orr, Associate Principal, 416-515-0915, ralph.orr@arup.com www.arup.com

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A.S.P. Incorporated offers an extensive range of protection services for everyday and special needs with different levels of Security and Supervisory personnel designed to meet your specific security requirements. In consultation with our clients we select an efficient yet cost-effective security program designed to meet all of their requirements: • Needs assessment survey • Audits • High threat level protection • Electronic countermeasures & surveillance • Corporate security analysis and executive briefings • Protection resources • Traditional Security Guards, Upgraded Security Guards, Emergency Protection, Patrols and Inspections, Special Event personnel • Corporate Security - analysis and consulting, electronic and physical surveillance and counter-surveillance, investigation and security screening, executive and staff seminars, crisis management & support, risk analysis • Access Control Systems • CCTV Systems • Alarms • Cameras & Housings For more information, please contact: Dean Lovric, Chief Executive Officer Tel: (905) 333-4242 Email: dean.lovric@security-asp.com

www.security-asp.com

2011 AnnuAl RePORt 58

Associated Engineering has provided consulting engineering services for over 60 years. With over 800 staff in 20 offices, we specialize in the water, transportation, infrastructure, environmental, buildings, energy, and asset management sectors. Our engineering services range from planning and feasibility studies to detailed design, construction, training, and operational assistance. We have participated in world-class projects in Canada and around the world, for both public and private sector clients. Recognized as an industry leader, we have received local, national, and international awards for engineering services. Associated Engineering has provided a wide range of planning, engineering, and project management services for aviation clients including the following: Planning and feasibility studies Pavement assessments Runways, taxiways and aprons Airside pavement rehabilitation Airfield electrical Groundside roads and parking facilities Cargo and hangar facilities

Land development Aircraft de-icing and glycol containment systems Environmental containment and treatment facilities Environmental assessments Stormwater management and utilities

Currently, Associated Engineering is the prime consultant for the design and construction of the parallel runway at the Calgary International Airport. Associated Engineering has served a full range of airport clients, including airport authorities, regional/local airports, northern infrastructure, and industrial airstrips. For more information, please contact Dave Anderson, P.Eng., Senior Transportation Engineer Tel: (780) 451-7666 ext. 3214 Email: andersond@ae.ca www.ae.ca

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ATS Services Limited is pleased to announce the recent opening of a branch office in Ottawa, Ontario. The Ottawa office, located at 151 Slater Street is responsible for operations in southern Canada. ATS' Headquarters is located at Yellowknife, NWT. ATS was established in the Northwest Territories in 1998 with the goal of providing quality management, operation and training of aviation communications and weather services for private operators, airport authorities, development corporations and government agencies. With operations from Victoria International to St. John's International, Sachs Harbour, NWT to Nanisivik NU, ATS is truly a coast-to-coast operation. ATS' experience, expertise and focus is primarily on aviation communications and weather observing services, with a full range of related services in the following areas: • Management and Operations • Management of aviation communications and weather observing operations • Contract air traffic service operations • Aircraft and vehicle tracking service • Personnel Placement and Resources • Consulting For more information, please contact: Corporate Office for ATS Services Limited

Tel: (613) 232-1020

E-mail: yow@atsnwt.com

www.atsnwt.com

2011 AnnuAl RePORt 60

Black & McDonald Limited is an Integrated, multi-trade contractor providing electrical, mechanical, utility and maintenance services to government, industrial, commercial and institutional markets. From emergency service calls to multi-million dollar construction and operations contracts, Black & McDonald is committed to implementing innovative solutions to our clients' complex technical requirements. Projects • Electrical, mechanical and instrumentation • Computer environment services • HVAC and energy management retrofits • Millwrighting and rigging • Data communications • Design-build, construction and management Facilities Management & Operations • Computerized Maintenance Management Systems (CMMS) • Material, equipment and sub-contract management • Freedom to focus on core business Service • Planned preventive maintenance programs • 24-hour emergency response • Mechanical, HVAC and instrumentation. • Infrared and vibration analysis Airport Experience • Airside, groundside, navigation aids, landing aids and specialty projects • Facility construction, maintenance & operation; preventitive & emergency services • Runway construction and repair • Roadway and tunnel construction • De-icing facilities and taxiways • Operating & maintaining more than 20M ft2 of space in North American aviation facilities Utilities • 24-hour emergency response • Overhead line and power distribution • Underground cabling, duct systems • Airfield, navigation lighting and landing aids • Sub-station design and construction For more information, please contact: Ken Steele, National Business Development Email: kasteele@blackandmacdonald.com

Tel: (416) 298-9977

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Canadian Base Operators: - provides airfield operation and maintenance services for the Shell Aircraft aerodrome at the Albian Sands Energy project near Fort McKay AB. and Josephburg near Edmonton AB. CBO provides daily terminal services for multiple flights, facility maintenance and repair as well as seasonal services. Services Include: Aircraft handling and de-icing service Terminal services for arriving and departing passengers Year round runway maintenance including snow and ice removal. For further information, please contact: John Semple, Aiport Manager Tel: 705-446-9019 Email: info@canadianbaseoperators.com www.canadianbaseoperators.com

2011 AnnuAl RePORt 62

World leading supplier of airport parking on-line pre-booking systems, Chauntry has deployed solution for more airports, more car parks and processes more car park pre-bookings than any other software provider worldwide. Our products and services help Airports protect and grow your non-aviation revenues. We have been established for nearly 20 years and we offer unequalled experience and knowledge of the challenges and opportunities in the Airport parking industry Our flexible Parkspace booking system lets customers book parking, airport lounges, hotel rooms, foreign exchange, airport transfers, fast track security or travel insurance – on the web or by telephone. The Chauntry web booking process makes the customer’s journey as smooth and simple as possible. It reassures the customer and encourages him to make a booking and to return and book again on a future occasion. The booking process integrates seamlessly into look and feel of the client web-site. Its ease of use means customers can complete their transaction speedily and the customer self management facility (manage my booking) adds confidence. It enables changes to be made to the booking at a later stage if required. Supporting yield-management, distributed pricing and ledger-based accounting, our web-based applications are easy to use and easy to manage. They can be run from in-house servers, or from our secure hosting centre, giving freedom to choose how Chauntry will integrate with your business. We work in partnership with the leading suppliers of car park barrier equipment, payment processing, handheld terminals and POS systems, and we invest in research and development, to ensure that clients are always getting the most from whatever equipment is chosen. We’re proud of our clients, and what we help them to achieve. In the last 12 months, over €260m was handled through our customers’ Chauntry systems. We’d love you to talk to Heathrow Airport (BAA), Bristol Airport, Copenhagen Airport, Dublin Airport, Amsterdam Schiphol Airport, Stockholm Arlanda Airport (Swedavia), Auckland Airport or any of our customers about what they think of us – we’re confident you’ll hear something good, and we’re confident that we can help your revenues grow. In September 2010, Edmonton International Airport became our first Canadian client for its jetSet brand and are pleased that our solution is already delivering benefits to Edmonton. Please talk to Brett Bain, Manager, Parking & Ground Transportation at Edmonton Airport. He confirms “It was very exciting moving forward with Chauntry to bring the service to North America. This is completely new, not just for this airport but it is a first for Canada. It was important that we launch a very user- friendly, completely reliable service that protects our client data. With Chauntry’s support we were delighted to see reservations rolling in our first day of operation”. Our unrivalled expertise and focus in car park pre-booking and operational management services, and our understanding of the business and technical requirements driving airport car parking together deliver the solutions to help protect and grow non-aviation revenues for any Airport. For additional information please contact: John London - Business Development Manager 63 iAAe CAnAdA

Tel: +44(0)1628 778900 www.chauntry.com

Email: john.london@chauntry.com

Clariant – is a world leader in creation and manufacture of high performance, high quality specialty chemicals. Clariant has more than 17,000 employees and annual sales in excess of CDN $8 billion. Clariant’s businesses are run under 10 divisions. Within the I&CS division, resides Engineering & Aviation which is responsible for the manufacturing and marketing of Runway & Aircraft Deicers: Safewing® PG based Type I, III and IV aircraft de/anti-icing fluids Safeway® environmentally safe and effective de-/anti-icers in solid and liquid form for runways, aprons, and taxiways Safewing® MP III 2031 ECO “One-Step” fluid De-ices like Type I & provides hold-over protection like a Type IV fluid Safeway®SF and Safeway®KF have been awarded the ECO LOGO

For further information, please contact: Jacqueline Teres, Marketing Manager Jacqueline.teres@clariant.com

Tel:514-726-4427

Email:

www.clariant.com

2011 AnnuAl RePORt 64

Commissionaires is Canada's premier security provider, offering a unique combination of integrity, experience and innovation. We have protected people and property for public and private sector clients from coast to coast for 85 years. In particular, we provide security services to more than 25 Canadian airports. We are a solid Canadian company more than 19,000 people strong; a well-trained diverse team, of primarily former military and police, of all age groups. With the highest industry retention rate, our workforce has the stability and experience to anticipate and resolve problems before they occur and we strive to develop collaborative long-term client relationships. The effectiveness of our experience is multiplied by the fact we are both CGSB 133.1-99 and ISO 9001:2008 qualified plus we incorporate processes adhering to those standards in every part of our business from service delivery, to training, to customer satisfaction. Our strength is rooted in our security guarding services, where we emphasize prevention and defusing conflict. We also provide a complete range of related professional services and solutions which involve state of the art technologies in identification, training, and communications. The Security Services we deliver are designed, implemented, and managed using locale-centric, regional operational management but with a national footprint. This regional operational management approach results in faster response times for any changes in the local security situation. For further information, please contact: Greg Richardson, Business Manager Tel: 613-688-0713 Email: grichardson@commissionaires.ca www.comissionaires.ca

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The Hurley Group provides customized facility solutions to a multitude of international airport terminals, airline operations and priority passenger services throughout North America. Our offering assists over 65 million passengers per year during the course of their travel. Hurley’s aviation management staff is industry veterans to Airport operations. Abreast and educationally equipped with today’s standards to maintain properties of this complexity, our employees are at arm’s reach to assist in the achievement of the highest possible level of your customer service. Hurley offers Environmental and Green Cleaning solutions including experience directly with LEED certified air terminal buildings. Those properties aspiring to earn LEED certification can draw on Hurley’s experience, education and initiative to assist in attaining this desired designation. In addition to our contract cleaning services Hurley provides security programs to customers requiring a more intense and thorough surveillance of their properties along with domestic and international waste management and diversion. Hurley’s operations are also ISO 9001 and ISO 14001 certified. Founded in 1956, Hurley has evolved into a leading provider of facility cleaning and ancillary services. In addition to our impressive aviation portfolio, Hurley maintains 200 million square feet of commercial, education, retail, industrial, luxury multi level residential and specialty markets. In February 2010 Compass Group Canada announced the acquisition of Hurley Group. Compass is a world leading food and support Services Company with robust management disciplines and global reach, operating in over 50 countries. The grouping of the two powerhouses, Compass and Hurley provides the clients with unparallel ability to form customized service bundles, gathering each client’s lines of service operations into a uniquely tailored, wholly integrated performance unit. The Hurley Group invites you to contact us to learn more about our innovative, proprietary programs designed specifically for airport environments, always customized just for your needs. For more information, please contact: Scott Halcrow, Sales Manager Tel: 905-568-4636 www.hurley-group.com

Email: Sales@hurleycorp.com

www.compass-canada.com 2011 ANNUAL REPORT 66

An innovative leader in airport lighting, Cooper Crouse-Hinds expects excellence when responding to the demands of the industry - light by light, airport by airport - all across the world. Corporate info Crouse-Hinds became a specialized division of Cooper Industries in 1981. At that time Crouse Hinds developed and marketed comprehensive control and monitoring systems for airfield Visual Navigation Aids (VNA). In 1990 CrouseHinds expanded its product line and established the name Crouse-Hinds Airport Lighting Products. Competing in a Global Industry Constant innovation. A proactive customer service record. Superior quality and workmanship. All of these strengths have allowed Crouse-Hinds Airfield Lighting Products to become a leader in an industry where nothing less than top-flight is acceptable. Today, we operate a global business from our corporate base in Windsor, Connecticut. Product development and applications engineering are performed in house. The majority of our products are manufactured, assembled and shipped from our Connecticut headquarters. Known for superior durability and reliability in an industry thatâ&#x20AC;&#x2122;s governed by exacting specification codes, Crouse-Hinds products are designed to conform to, or exceed, standards. Innovative Systems for the New Millennium Crouse-Hinds continually develops and expands product lines to meet ever more stringent benchmarks for safety, reliability, performance and longevity. Each product contains new technologies representing a major investment of time, talent and capital toward a new era in airfield lighting. Our industry faces unprecedented customer demands and competition, spurred by a succession of technological breakthroughs. Our new products respond not only to the changing demands of our customers, but also to the global shift toward computerized control and monitoring of lighting systems. With an eye to the future, Cooper Crouse-Hinds illuminates the way.

For more information, please contact: Ken Corbett, Canadian Sales Manager, Office: 905-501-3086 Cell: 647-229-1914 Email: Ken.Corbett@cooperindustries.com www.chalp.com

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Cryotech Deicing Technology is a division of General Atomics International Services Corporation, a San Diego-based company that specialized in energy-related research and product development. In 1992 General Atomics purchased the deicing business of Chevron Chemicals Company. Included in the acquisition was the production facility at Fort Madison, Iowa, plus all patents, processes, and rights developed by Chevron. The business was renamed Cryotech Deicing Technology, the root word “cryo” meaning cold. A world leader in acetate technology, Cryotech manufactures and markets environmentally compatible acetatebased highway commercial, and airport runway deicers. Acetates are considered safe for the environment because they readily biodegrade and exhibit low toxicity to vegetation and aquatic life. Acetates have low corrosion rates, and are ideal for application on reinforced concrete structures such as bridges and parking garages. Acetates also have a residual effect, working longer than common deicers. In 1998 Cryotech’s Ft. Madison, Iowa plant received ISO 9002 Certification for its quality process systems. ISO is an internationally recognized quality model. It provides assurance to customers that the products they receive are produced and shipped under rigorous international quality standards. Cryotech is the first manufacturer in North America in its industry to receive this recognition, reaffirming its position as an industry leader in acetate-based deicers. 1999 Cryotech formed an agreement with Kilfrost Ltd. in Europe to manufacture and distribute Kilfrost Type I and Type IV Aircraft deicers throughout North America. The fluids are propylene glycol-based, offering superior environmental and holdover performance. For more information, please contact: Gary Gleichman, Account Manager Tel: (319) 372-6012 or (800) 346-7237 Email: deicers@cryotech.com www.cryotech.com

2011 AnnuAl RePORt 68

Serving Canada and the Caribbean, our experienced team can accommodate all of your grooving needs.Our company has been in the pavement maintenance industry for 25 years now and we understand the needs and tight deadlines that general contractors and airport operators are under to complete airside work with the least amount of disruption to both air traffic and ground side operations. For further information, please contact: Ian Kjargaard, CEO

Tel: (250) 385-1145

Email: dan-mark@shaw.ca

www.runway-grooving.ca

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September 15th, 2010 marked a new era for a group of leading Canadian design firms as they adopted the name DIALOG for their recent merger. DIALOG has a track record of award-winning collaborative design excellence. Founded by the merged firms of Cohos Evamy + Hotson Bakker Boniface Haden + Mole White Associates + Office for Urbanism, DIALOG is committed to the practice of sustainable design with a focus on the success of clients and communities. Working from studios in Calgary, Edmonton, Toronto and Vancouver, DIALOG credits its strength to its outstanding multidisciplinary team who deliver excellence and a collaborative approach to the provision of architectural, engineering, interior design, planning and urban design services. Building connections Design in transportation is about connections - between neighbourhoods, communities, cities, municipalities, countries. The experience is as important as the function. Airports are more than just a clearinghouse for airplanes, people and cargo - they are the gateway to a region. An airport should be a welcoming and worry-free experience for passengers, and a reflection of the culture of the community. Since the early 1990s, airports have also been businesses that must generate revenue, so layouts have to be strategic, reflecting the buying patterns of passengers and airport personnel. In addition, as airports expand and technology changes, airport design must accommodate the rapidly changing fleets of many different carriers. We handle this through modularity, which makes airports, control towers and other transportation buildings effective today, and flexible enough to meet future needs. Our Areas of Practice DIALOG is a fully integrated multidisciplinary practice which includes architecture, programming, urban planning and design, interior design, graphic design and 3D modeling, and structural, mechanical and electrical engineering. We provide our services in many sectors including airports and transportation, retail, commercial, public markets, arts and culture, education, health care, science and technology, government, and energy related work. We have been successful in winning outstanding, ambitious commissions and developing longlasting collaborative relationships with our clients. Size of the Firm DIALOG credits its strength to its outstanding multidisciplinary team of over 500 talented individuals, located in studios in Calgary, Edmonton, Toronto and Vancouver. Our team is supported by state-of-the-art IT resources which allow seamless communication and flow of information across our studio network. For more information, please contact: Robert Adamson, Partner Tel:403.245.5501 Email: radamson@designdialog.ca www.designdialog.ca

2011 AnnuAl RePORt 70

You may already be familiar with Dufferin Construction Company as one of the constructors of the Highway 407 or may have seen us along Highway 401 over the years. Founded in 1912, Dufferin Construction is part of the St. Lawrence Cement Group, the largest cement producer in eastern Canada. Dufferin is a leader in its own right - Canada's biggest concrete paving company and one of Canada's largest heavy civil engineering contractors. That kind of size means strength. The strength to offer a full range of diversified services to complement Dufferin's heavy construction capabilities including strong financial backing and significant purchasing power leverage in materials availability and pricing. Whether it's a new product or service, a more efficient way to solve a problem, or an innovative approach to a customer need, Dufferin Construction offers the strength, scope and commitment to deliver on time and on budget. For more information, please contact: Eddie Marin, District Manager Tel: (866) 322-2003

eddy.marin@holcim.com

www.dufferinconstruction.com

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EBA Engineering Consultants Ltd. EBA Engineering Consultants Ltd. (EBA) offers a broad range of engineering and consulting services to clients in both domestic and foreign markets. Our dedicated and professionals Airports Practice staff of engineers, planners, and technologists provide our clients with unparalleled airport consulting services. Services Offered * Airport Engineering * Airport Zoning * Environmental Auditing * Environmental Management Systems * Environmental Impact Assessments * Aviation Forecasting * Business Plans * Development and Feasibility Studies * Economic Development Strategies * Location Studies and Site Assessments * Marketing Plans * Land Use Bylaws * Master Planning * Noise Studies * Operation Plans and Manuals * Strategic Plans * Pavement Condition Assessments * SERVING AIRPORTS FROM COAST TO COAST For more information, please contact: Richard Kohler Tel: (403) 203-3355

Email: rkohler@eba.ca www.eba.ca

2011 AnnuAl RePORt 72

Executive Flight Centre has been setting standards in aviation fuel and service for forty years. Headquartered in Calgary, EFC has operations in both Alberta and British Columbia to offer a diverse range of aviation services to meet the needs of airport users. Building on our experience in Aviation Fuel Sales and service Executive Flight Centre now offers expertise and services in the areas of Airport Management and Aviation Real Estate Development across Western Canada. Fuel Services Bulk Fuel Fuel Drums Remote Fueling Into-Plane Refueling Aviation Truck Rentals

Airport Management Passenger & Terminal Services Ground & Passenger Handling Aircraft De-icing Full Service FBOâ&#x20AC;&#x2122;s Airport Management

Real Estate Development Project Management & Administration Facility Design Hangar / Terminal Development Office Space & Hangar Leasing

Executive Flight Centreâ&#x20AC;&#x2122;s services are available 24 hours a day, 365 days a year to provide an excellent quality of service to all customers in the aviation industry. For more information about our services please contact: Wayne Smook, VP Airport Services Phone: (403) 291-2825 Email: wsmook@executiveflightcentre.com www.executiveflightcentre.com Looking for a great place to work? Please forward your resume to our recruiting department at careers@executiveflightcentre.com

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Falcon Environmental Services employs more than 40 full-time wildlife control officers and biologists throughout Canada and the United States and its clientele includes Canadian and US military bases, landfill sites, major international airports as well as large industries. Wildlife management and control consists of creating and implementation of wildlife control programs, control strategies, meeting SMS and ISO14001 audit requirements and targets, environmental impact studies development of scientific protocols, plans and specifications. For further information, please contact: Rob Shevalier Vice President, Wildlife Control Division Falcon Environmental Services (416)-606-0401 rob@falcon.bz www.falcon.bz

2011 AnnuAl RePORt 74

A specialized company to the aviation industry: Fortbrand Services, Inc. MEETING YOUR GSE NEEDS IS WHAT WE DO Fortbrand Services has been serving the aviation industry for more than two decades, providing high performance ground equipment (GSE) to meet the needs of airlines, airport operators and aviation service companies. We deliver a comprehensive range of GSE solutions from a single source - making it fast, easy and cost effective for our customers to work with one supplier for all their GSE requirements. COMPLETE GSE SERVICES, ALL FROM ONE SUPPLIER The vast GSE fleet that Fortbrand Services offers includes virtually all the equipment in use at airports, from air starters, de-icing trucks, tow tractors, runway snow removal vehicles, baggage carts, boarding bridges, passenger stairs, to belt loaders and all other types of GSE. To best address individual budgets and fleet demands, our equipment is available both new and used. Fortbrand Services works closely with each customer on an individual basis, tailoring a program that is uniquely suited to the customer's own GSE requirements. The Vammas PSB 5500H is todayâ&#x20AC;&#x2122;s state of the art in airport snow clearance technology. Manufactured to the highest standards of quality and reliability by Finland-based Patria Vammas, the PSB 5500H is distributed and supported in North America by Fortbrand Services, an industry leader in airport ground support equipment. The superbly engineered PSB 5500H takes multitasking to a new level by combining the efficiency of a snowplow, sweeper and jet blower â&#x20AC;&#x201C; all in one unit. With its unmatched versatility, the PSB 5500H offers substantial savings in capital and labour resources for airport operators by dramatically reducing the need for large fleets of single function vehicles. It adds up to major cost savings and enhanced performance for both airports and airlines, helping to avoid lengthy snow-related downtime that can significantly impact the bottom line. Patria Vammas products also include the PSB 4500 line of plow, broom, jet blowers, runway friction measuring equipment and the unique PS 3500 edge light plow. Fortbrand Services offers leasing and financing for all airport snow removal and maintenance equipment, as well as all types of aircraft ground support equipment. Fore more information, please contact: Alan J. Stearn, Executive Vice President

Tel: (516) 576-3200 www.fortbrand.com

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Email: astearn@fortbrand.com

GENIVAR Inc.’s Aviation Division (formerly Pryde Schropp McComb, Inc.), is a Canadian Airport Consulting group serving the specialized needs of private and public airports throughout North America and abroad. Providing a full spectrum of airport engineering, planning and software solutions, GENIVAR's talented team of professionals are highly skilled and have a thorough knowledge of the airport environment, including a full appreciation of airport safety, security, and operational requirements. GENIVAR Inc. has approximately 4,500 managers, professionals, technicians, and technologists and support staff across Canada and abroad. For over 20 years GENIVAR’s Aviation Division have provided airport consulting services to clientele in Canada, the Caribbean, Mediterranean, Middle East and Africa including: • Project and Construction Management • Airside Facilities Planning, Design and Construction • Landside Facilities Planning, Design and Construction • Runway Extension Assessments, Planning, Design, and Construction • Condition Reporting/Infrastructure Assessments • EDS Deployment Functional Planning, Design, and Project Management • Short, Medium and Long-Term Capital Planning • Due Diligence Studies/Site Audits • Airport Operational Studies and Strategic Planning •Airport Development/Master/Land Use Planning • Feasibility Studies and Cost/Benefit Analyses • Airport Simulations • Environmental Assessments • Noise Exposure Forecasting and Airport Vicinity Planning • Safety Management System (SMS) Consulting / Quality Assurance Audits • Risk Assessments/Safety Cases • Airport Management • Airport GIS Solutions-AvGIS • Airport Billing Solutions-ALFA • Architectural Design Services for Terminal Buildings and Support Facilities • Heliport Design GENIVAR’s senior management team is also made up of qualified pilots, which provide the firm with a unique understanding of the needs of our airport clientele, along with the perspective of aircraft operators and airfield operational challenges. GENIVAR continues to provide a high level of service to our existing and new airport customers throughout Canada and internationally.

311 Goderich Street PO Box 1600 Port Elgin, ON N0H 2C0 Tel: 519-389-4343 Fax: 519-389-4728

Royal Executive Centre 30 Duke Street West, Suite 1020 Kitchener, ON N2H 3W5 Tel: 519-571-3255 Fax: 519-571-3255

301 – 14th Street, Northwest Suite 420 Calgary, AB T2N 2A1 Tel: 403-270-9777 Fax: 403-270-0133

1300 Yonge Street Suite 801 Toronto, ON M4T 1X3 Tel: 647-789-3550 Fax: 647-789-3560

2197 Riverside Drive Suite 300 Ottawa, ON K1H 7X3 Tel: 613-749-9685 Fax: 613-749-7918

For more information, please contact: Bernhard Schropp, Director, Aviation Email: bernhard.schropp@genivar.com www.genivar.com

2011 AnnuAl RePORt 76

Founded in 1986, the Canadian Aviation Institute (CAvI) at Georgian College is a national centre of aviation management training and education. Our over 90% Graduate Placement rate is one of the highest success rates of any college in Ontario, and we are the second largest co-op college in Canada. Graduates of CAvI work in a variety of aviation fields including: Airline and Airport Management, Aviation Operations, Airport Planning and Air Traffic Control. Commercial Pilots, Flight Dispatch, Flight Service Specialists and many other aviation-related occupations have benefited from this additional enhancement to their chosen career field. Located in Barrie, Ontario, our 3-year Aviation Management co-op diploma program has graduated over 700 students since its inception. Aviation-specific courses provide students with a solid understanding of the aviation industry. Management courses provide students with an understanding of management practices and procedures designed to prepare students for future promotional opportunities. Program Highlights: • 3-year post-secondary diploma program • Mandatory cooperative work experience • 96% co-op placement rate • 2 years of academic training and 1 year of co-op work experience before students graduate • Aviation specific management courses • Graduates of our program can proceed directly to obtain a Bachelor of Science Degree from Embry Riddle Aeronautical University or a Masters Degree in Aviation Management from Griffith University or a Masters Degree in Transportation Policy from Loughborough University with approximately one year of further study • World class qualified faculty • Customized corporate training and consulting services Employer Benefits from our Co-op semesters: • An excellent source of motivated productive workers who have chosen the aviation industry as their career path and are eager to make a contribution • Students are available all year round during peak business periods, for special projects, vacation relief, or parental leave replacements • Our students have fundamental knowledge and aviation-related job skills; they bring fresh ideas and new technical knowledge to the workplace • Co-op provides an opportunity to observe student performance prior to making a permanent job offer. This lowers recruitment and training costs A strong Advisory Committee Feedback from the Canadian aviation industry helps to keep our program relevant and assists in the development of a highly trained work force. Committee members are able to take an active role in making a positive impact on business education for the aviation industry. Watch your career take flight with the Aviation Management program! For more information, please contact:

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Georgian College Canadian Aviation Institute 1 Georgian Drive Barrie, ON L4M 3X6 Tel: (705) 728-1968 Email: aviation@georgianc.on.ca

Gibbings Consulting Ltd. is an engineering consulting firm based in Edmonton that specializes in all facets of Airport Electrical System Planning, Development, and Design. Our personnel have completed airport projects across Canada and Worldwide, at both large international and smaller regional/local airports. We are experienced in the planning, design, construction management, and commissioning/certification of various airport electrical systems, including the following: Airfield Electrical: • Approach Lighting Systems - SSALR, ODALs, ICAO Systems • Inset Lighting – Runway Centreline, Runway Touch-Down-Zone (TDZ), Taxiway Centreline, Stop-Bar • Runway, Taxiway, Apron Edge Lighting Systems • Runway Guard Lights (Wig-Wags) • Approach Slope Indicator Systems – PAPI • Airfield Signage – Illuminated, Fibre-optic • Illuminated Wind Direction Indicators • Apron Floodlighting • Field Electrical Centres (FEC) • Airfield Back-up Power Supply • Airfield Lighting Control Systems & ARCAL • Aerodrome Beacons • Obstruction Lighting • Power & Communication Feeds to Various Nav Aids (Localizer, Glide Path, DME, AWOS / Weather Monitoring Equipment, Receiver, VOR, etc.) • Other airfield electrical systems Groundside Electrical: • Parking Lot & Roadway Lighting systems • Electrical Power Distribution systems • New Electrical Utility Service Installations • Communications Infrastructure In addition, we are experienced in the following: • ACAP Application development for Electrical Projects • Electrical Facility Condition Assessments & Capital Planning • Preparation of Plan of Construction Operations (PCO) • Facility Record Drawing Surveys and Record Document Updates For further information, please contact Rob Gibbings: Tel: (780) 988-9313 Email: info@gibbingsconsulting.com www.gibbingsconsulting.com 2011 AnnuAl RePORt 78

Grass Roots Aviation Environmental Products Inc. (GR) is a certified Green company that supplies environmentally friendly aviation products and services. The company has been under development since 2008, and incorporated March 31, 2011. Its founder Craig Collins has been in the aviation business since 1984 with his career focus on aircraft deicing and associated environmental issues. The company has project and process management experience at many of the world’s largest and busiest airports. GR supplies products and services that save energy, reduce environmental impact and avoid aviation accidents. Services 1. Government Energy and Environmental grant/incentive applications 2. Turnkey Glycol Collection, Storage, Transportation and Treatment systems 3. On site consultation for handling and collection of used de-icing fluid 4. On site training of airport staff in managing and collecting aircraft de-icing fluid Products 1. GRASS ROOTS POSTER SERIES© 2. DO-IT-YOURSELF AIRPORT MANAGERS GLYCOL COLLECTION MANAGEMENT PLAN© 3. LIGHTING SYSTEMS 4. MODUTANK 5. HEATING SYSTEMS For more information, please contact: Craig Collins, President Phone: 780.441.3273 Email: spentaircraftdeicing@yahoo.com www.grenviropro.com

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Hatch Mott MacDonald - Aviation Capability & Experience Hatch Mott MacDonald (HMM) is a leading consulting engineering firm in North America with worldwide experience in aviation infrastructure and related systems. HMM offers technical expertise in all aspects of airport development encompassing passenger and cargo terminals, airside infrastructure such as aprons, taxiways, runways, airfield lighting and landside infrastructure. HMM also specializes in aircraft maintenance facilities, aviation fueling systems, de-icing pads, airport tunnels, air defense projects and Integrated Airport Systems and Technologies for passenger boarding bridges and aircraft ramp services. Complementing our core aviation expertise is our capability in intermodal transportation, facilities management and airport baggage commissioning and security. In addition, HMM provides a full range of multi-disciplinary services including planning and engineering design of airport services and facilities, assessment of land use, economic and environmental impact associated with aviation and airport developments, and management and control of airport construction. Over the past 10 years, HMM has played a major role on airport development projects worth in excess of $20 billion. Some of these projects were at Toronto Pearson, Calgary, Vancouver, St. Johnâ&#x20AC;&#x2122;s, Abbotsford, Charlottetown, Moncton, JFK New York, Washington Dulles, Phoenix, Sacramento, Jackson, Pensacola, Puerto Rico, Cancun, London Heathrow, Hong Kong and Mumbai. One of the companyâ&#x20AC;&#x2122;s largest airport projects is currently at Los Angeles LAX. HMM staff resource numbers some 2,100 in 62 offices across North America. For more information, please contact: Christopher Solecki Email: christopher.solecki@hatchmott.com www.hatchmott.com

2011 AnnuAl RePORt 80

Hi-Lite Markings, Inc. is a family owned and operated company established in October of 1989. Hi-Lite Markings, Inc. is the leading AIRPORT RUNWAY and TAXIWAY MARKING contractor in the United States. Hi-Lite also specializes in SURFACE PREPARATION, RUNWAY RUBBER and PAINT REMOVAL, RUNWAY FRICTION TESTING and PAVEMENT MAINTENANCE. Hi-Lite is committed to providing efficient, high-quality work that also meets time-sensitive maintenance schedules. Utilizing modern, technologically-advanced equipment and a team of professional, knowledgeable, highly-trained technicians; Hi-Lite offers competitive pricing for unsurpassed performance, making Hi-Lite the source for all your pavement marking and maintenance needs. Hi-Lite Markings, Inc. is registered and licensed in over 34 states. Specializing in pavement markings and striping of highways and airport runways, Hi-Lite has built a rock solid reputation. The knowledge and experience of Hi-Lite Markings has enabled us to build a remarkable clientele. For more information, please contact: Ray Riddell - General Manager Tel: (613) 547-2831 www.hi-lite.com

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Email: Ray@hi-lite.com

With over 35 years experience in the snow industry with leading edge technology and manufacturing techniques. Larue snow fighting machines are the professionals choice. We are one of North America’s leading Airport and industrial snowblower manufacturers. With 5 models of snow fighting trucks and 4 models of wheel loader mounted snowblowers we have the machines to meet the most demanding conditions. Larue snowblowers are located across North America from the far north, the Atlantic, The Niagara escarpment, to the Rockies and the snow caps of California. Québec Head Office 680, rue Lenoir Quebec, QC G1X 3W3 Tel: (418) 658-3003 Toll Free: 1-877-658-3013 Fax: (514) 787-6799 Montréal Branch 680, rue Dunn Montréal, QC H4E 1C1 Tel: (514) 787-0444 Fax: (506) 855-8610

Ontario Branch 3320 American Drive Mississauga, ON L4V 1B3 Tel: (905) 673-3013 Fax: (905) 673-3015 Moncton Branch 485 Venture Drive Moncton, NB E1H 2P4 Tel: (506) 855-3003 Fax: (418) 780-0868

For more information, please contact: David Robichaud Email: david.robichaud@jalarue.com www.jalarue.com

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Liberty Airport Systems is an ISO 9001:2000 supplier of state-of-the-art, secure airfield lighting power and control systems. With over 25 years experience, Liberty offers an unmatched selection of advanced equipment and field services for aviation ground lighting applications, certified in accordance with FAA standards. Every product and system is designed to provide the highest level of reliability and functionality at the lowest possible cost. Using innovative engineering and technology leadership, Liberty delivers intelligent airfield lighting solutions worldwide, to the benefit and safety of airports, airlines and passengers alike. Liberty Airport Systems manufactures turnkey airfield lighting systems of any size, as well as component systems including power, control and monitoring, and network security. Lifecycle services follow our systems from design and implementation, through maintenance and advanced support, to growth management and expansion planning. Product Offerings: • L-828 and L-829 Constant Current Regulators (Ferroresonant and SCR type) • L-890 Control & Monitoring Systems • Distributed Control & Monitoring Units • Surface Movement & Guidance Control Systems • L-847 Circuit Selector Switches • Switchgear-style Regulator Assemblies • Pre-fabricated Field Electrical Vaults • Network Security Command & Control Solutions • Digital Technology Retrofit Conversions • Vacuum Switch Retrofit Conversions For more information, please contact: Don Gordon Tel: (905) 631-1597 Email: info@libertyairportsystems.com www.libertyairportsystems.com

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Our History Since 1960, Liftow Limited has been dedicated to innovation and cost-efficiency in the materials handling industry. We sell and service the best equipment in the industry, and have been an exclusive dealer for Toyota Forklifts since 1982. Liftow has moved to meet the changing requirements of our customers in Canada's seaports and inland container terminals, in manufacturing and transportation, in the steel industry, in ship building, and in furniture and grocery warehousing. We have remained at the leading edge of technology providing complete automated systems to such giants as General Motors, Litton Industries and I.B.M. We are proud of our accomplishments and have never lost sight of the basic principles on which our company was founded-Quality, Integrity and Professionalism. For more information, please contact: Dennis Youdell Email: dyoudell@liftow.com www.liftow.com

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LNT Solutions (formerly Basic Solutions) is a proven specialist in creating powerful yet ecofriendly chemical products. LNT Solutions provides the de-icer of choice for much of the UK’s rail network. LNT Solutions is intensifying its efforts to make a difference in airports in North America and Europe. Using a cooperative and constructive approach with airlines, airports, regulators and airframe manufacturers, it is offering innovative chemical formulations. LNT Solutions now operates from Canada, England, Germany and the USA. Production Facilities are located in Aylmer, Ontario and in Germany. “Our cost effective Gen3 runway de-icers will significantly improve airline costs and safety associated with early brake replacement and cadmium from wire bundle corrosion. Improving operational safety at airports and airline efficiency is integral for the global runway deicing industry. We achieve this by: * * * * *

Reducing Corrosion by 70% Reducing Electrical Conductivity by 75%, Lowering Carbon Footprint by 50 %, Completely Biodegradable and 60 % less toxic Ensuring Performance & Increasing Holdover Time

LNT Solutions is positioned to become the leader in this market”, said Kelvin Williamson, President, LNT Solutions North America Corp. The LNT Group based in Leeds, England. For more information, please visit: www.LNTsolutions.com and www.lntgroup.co.uk. President Kelvin Williamson, LNT Solutions North America Corp. Email: kelvin@lntsolutions.com www.lntsolutions.com

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LPS AVIA Consulting is a Canadian-owned airport-focussed consulting firm providing planning, management and development services for over 20 years. Airport clients include international, regional, local and industry airports across Canada, in the Caribbean, Eastern Europe and Asia. We have 20 core staff and associates with first-hand experience in airport and aviation specialties including consulting engineers, planners, systems engineers, economists, airport managers, airline executives, marketing, commercial development and operations managers, logisticians, meteorologists, accident investigators, air navigation and other specialists. LPS AVIA has carried out some 350 studies and projects including 125 at northern airports. As cold weather airport specialists we have cohosted the international Arctic Aviation Experts Conferences in Alaska and Canada, and managed the program in Russia. Planning Services Airports Demand Forecasting Site Selection Studies Weather and Environmental Assessments Master Planning Development Planning and Analysis: –Runways, Taxiways and Aprons –Air Terminals –Air Cargo –Hangar and General Aviation Facilities –ATC, Control and Advisory Facilities –Operations and Maintenance Facilities –Visual and Electronic aids Land Use Planning Commercial and Subdivision Planning Commercial Facilities Development Passenger and Baggage Security Ground Support Facilities and Services Airport Emergency Facilities and Services Noise Assessments and Forecasts Obstruction Analysis and Zoning Navaid Requirements, Siting and Zoning

Management Consulting Services Aviation Market Assessments Sales and Marketing Plans Arctic and Remote Operations Logistics Planning Economic Analyses Route Feasibility Studies Air Service Assessments Air Service Planning and Development Operations and Maintenance Planning Facilities Planning and Development Equipment Specification and Procurement Installation, Testing, Acceptance Regulatory Compliance and Approvals Safety Studies and Investigations Security Reviews and Audits

For more information, please contact: Ted Lennox P.Eng, President Email: tlennox@lpsaviation.ca

Corporate Strategic Planning Business Planning Financial Planning Governance and Privatization Airline and Airport Evaluations Organizational Review and Development Management Reviews and Audits Safety Management Systems Strategic Advisory Services Specialty Investigations Expert Witness Testimony Executive Mentoring Management Training P3 Feasibility Studies Project Program Design and Delivery Requirements Definition Industry Capability Assessments Bid and Proposal Solicitation Proposal Evaluation and Assessment Project Management Acquisition Assistance Regulatory Reviews Safety Reviews Peer Reviews

www.lpsaviation.ca 2011 AnnuAl RePORt 86

Marquise was incorporated in August 1993 by three partners who were employed by the Marriott Corporation, with a combined tenure of over 51 years. We are 100% Canadian owned and operated. The company specializes in providing integrated facility management and customer service to airports, shopping centres, large commercial buildings and support services to healthcare facilities. The company’s footprint in the market has expanded to provide services which encompass over 35 million square feet under Marquise’s direct control in over 200 sites. With over 3,000 employees, Marquise’s business lines have expanded to specifically meet the diverse needs of our varied clients. OUR OBJECTIVES • To provide a committed, customer focused, well trained team; • To be a superior customer service company; • To consistently deliver quality service; • To develop partnerships for success; BUSINESS PRINCIPLES The Marquise team is committed to being: • Customer focused; • Market competitive; • Honest, open and responsive; • Excellence driven and results oriented; • Community supportive and environmentally responsible. The Marquise Group is a unique service provider. We understand the different needs of each business unit and work collectively to establish the optimum service program. Our customer and support service experience in several airports within Canada can be said to be perfectly executed and consistently delivered. Our staff participate in program development, have years of airline experience and bring a wealth of knowledge and expertise necessary for superior service. We have over 500 employees working in airports in Canada in customer service and other support services. Services Offered: Customer Service, Baggage Retrieval and Handling, Custodial, Day Porter, Food Court, Physical Plant, Tenant Coordination, HVAC, Electrical and Exterior Maintenance For more information, please contact: Emily Quiring, Vice President Email: equiring@marquise.ca

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www.marquise.ca

MMM Group Limited (MMM) has provided airport consulting services on hundreds of airport projects at more than 200 locations worldwide. As a leader in aviation, we take pride in the depth of experience we have acquired in the provision of general and specialist services to airports around the world. As a successful contender in the highly competitive international market for these services, we have gained significant experience in alternate airport delivery scenarios, institutional arrangements, ownership structures, financing, design, marketing and construction requirements. Through complex assignments and using specialized software such as “PathPlanner” and “Flexsim”, we have become experts in all facets of airport development and construction, including: Master Planning, Terminal Building, Airfield and Landside Design and Construction, Project Management/Special Equipment Procurement, Contract Administration and Facility Commissioning/Activation. Program Management: MMM Group is a leader in program and project management of large- and small-scale airport infrastructure projects. We offer clients a comprehensive team that can structure, manage and control complex programs in operating airport environments. Services include project phasing/staging, scheduling, cost control, design management and oversight, risk management, contracts control and administration, operations planning, facilities integration and activation, scope definition, procurement services and information management. MMM is the program/project manager for the $4.4 billion terminal redevelopment at Toronto’s Pearson International Airport and completed a similar assignment as project manager (in joint venture with another consultant) for the $310 million airport expansion program at Ottawa’s International Airport. Detailed Engineering Design: Services include: pre-design, detailed design, cost and quantity estimates for all aspects of airport development including runways, taxiways, aprons, groundside roads, air terminal buildings, control towers, cargo facilities, hangars, maintenance facilities, meteorological and navigational systems, fuel systems, airfield lighting, security and associated airport facilities. Special terminal and airside equipment includes FIDS/BIDS, guide-in systems, CUTE, airside bridges, and 400 Hz power. MMM is acting as prime consultant, providing comprehensive planning and engineering services for the new $650 million Quito International Airport in Ecuador. Airport Master Planning: Services included: airport requirements, airport master plan layouts, financial plans and master plan reports; in compliance with regulatory requirements, standards of licensing and statutory authorities. MMM recently completed a full Airport Master Plan to address the needs of the Kingston Airport for the next 20 years. Airport Security: Intelligent airport security systems are one of the most critical components of the airport’s overall arsenal of risk detection and prevention. The combination of CCTV, technological advance in access control hardware, has resulted in airports being able to provide enhanced security monitoring while lowering overall staffing costs. MMM is on the leading edge of delivering this technology to the airport sector, having provided security system design, procurement and commissioning services to a number of international airports, including Toronto, Halifax, Ottawa, Budapest and Quito. Specialized Airport Equipment Procurement: Airports require a number of specialized systems to support the overall functionality of their operations. From passenger loading bridges, 400 Hz ground power, pre-conditioned air and aircraft gate guide-in systems to common use passenger processing systems, MUFIDS, public address and integrated fire alarm systems, MMM’s specialized team has implemented such systems in a number of International Airports. These airports include Toronto, Winnipeg, Ottawa, Mandalay, Budapest and Quito. Baggage Handling System Procurement: MMM has specialized expertise related to planning, design and procurement of airport baggage handling systems, including the inclusion of explosive detection screening devices in accordance with ICAO Annex 17. MMM has developed BHS solutions that incorporate single and multiple outbound lines, provision for future RFID technology, bag sortation common use carousels, independent laterals and full system integration with airline host systems. Baggage system design and procurement has been undertaken in Mauritius, Whitehorse, Iquluit, Winnipeg, Mandalay and Ottawa. MMM assisted the Canadian Air Transport Security Authority (CATSA) with overall program management, implementation policy development and system-wide deployment of pre-board screening and hold baggage screening systems, using state-of-the-art explosive detection technologies, at Canada’s 89 designated airports. Contract Administration and Construction Management: Supervision, inspection, administration and management of airport construction projects including tender evaluation and recommendations, on-site supervision and inspection, final quantities, control of airside safety, operational coordination, quality control and payment certificates to ensure satisfactory performance, operation and scheduled completion. Resident construction services have been performed by MMM at Toronto, Waterloo, Budapest and Ottawa International Airports. Environemntal Studies: Studies to review and report on the effects of development projects on surrounding regions, particularly in the areas of noise (including the preparation of NEFs), water, air and land pollution and social and natural environments are carried out by MMM in accordance with statutory requirements such as FAA regulations, Environment Canada’s CEAA process and other federal and regional standards.

edmonton international Airport

lester B.Pearson Airport toronto, On

Quito international Airport

For more information, please contact: Carmine Bello | Tel: 905-882-4211 | Fax: 905-882-7201 | belloc@mmm.ca | www.mmm.ca 2011 AnnuAl RePORt 88

WGA NavStar Aviation Inc. through its subsidiary Companies NavStar Aviation Partners Inc. and Partenaires en Aviation Inc. provides aircraft cleaning and refurbishing services. We provide aircraft turnaround and overnight cleaning services to many Canadian and international airlines through multiple Ground Handling companies. NavStar further provides aircraft appearance services directly to airlines in the form of exterior washing (dry and wet), deep grooms and interior refurbishing on seats, carpets, track lighting and panels. NavStar currently operates in YYZ and YUL and we are looking to expand to multiple cities throughout Canada and the USA. Through our Consulting Company WGA-AVCON ENTERPRISES Inc. we provide aviation related consulting and sales in the Strategic Management and Resource Allocation and Planning, SMS, Winter Operations (specialising in Deicing, Stormwater Management and Glycol Recovery training and analysis). We act as a GSA for AIMS airport and CDF directional lighting and environmentally friendly GSE for Charlatte USA GSE LLC. We also specialise in training and consulting for the handling of VIP and Special needs travellers. The Leadership Team of the NavStar group has over 100 years of combined aviation experience. We offer the above services and expertise to any airline, airport or aviation supplier looking for consistence in excellence. For more information, please contact: Wayne Anaka, CEO-Business Development Cell: 416-460-5917

Email: wayne.anaka@navstaraviation.com www.navstaraviation.com

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At Nelson River Construction, we are professionals dedicated to quality by sustaining a profitable and diversified organization committed to personal and corporate growth. Our soul is built on trust, respect and teamwork, recognizing and understanding the efforts and contributions of all. Nelson River Construction provides exceptional service in 4 general areas: 1. Aggregate Production 2. Concrete Paving 3. Asphalt Paving 4. Underground Services Having the right equipment and maintaining it properly is an essential element of our effectiveness. The key to a project’s success is having the right type and size of equipment to suit the requirements of the job. Well-maintained equipment scaled to the work at hand combines reliability and efficiency to produce cost-effective results. We believe in finishing on time and within budget. We do this consistently because both our people and our equipment are reliable. Well-trained and dedicated, the best indicator of the continuity and experience you can expect from us is the fact that our managers and supervisors average over 20 years service with Nelson River Construction. But we would rather have you hear all this from our customers. Just call us and we’ll give you referrals in your area of interest. Innovation means efficiency and cost savings. Our people are encouraged to seek out better ways and apply them for our clients’ benefit. For more information, please contact: Gary Kohut Tel: (204) 949-8700 Email: gkohut@nelsonriver.com www.nelsonriver.com

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The Aviation Sector, like no other industry, faces challenges and uncertainties to maintain future growth. Airport operators are under pressure to provide increased security, efficient passenger and cargo processing, constant upgrading of infrastructure while at the same time providing lower costs to airlines, suppliers, and the traveling public. The advent of new aircraft such as the Airbus A380 will demand upgraded runways and navigational lighting systems, enhanced aprons and bridges and larger facilities to process passengers and baggage. To become profitable and maintain this position, airlines and the aviation industry will be constantly reinventing themselves, forming alliances and cost cutting within an everescalating framework. Environmental issues, such as carbon dioxide emissions and noise pollution, are a rising concern for those who live near airports and aircraft manufacturers, airports and airlines aim to reduce the amount of carbon dioxide and noise pollution produced by new aircraft into the future. With over 40 years of consulting experience to the Aviation industry, we understand these issues and how they affect our clients and are able to offer in-depth design systems and strategies to manage, sustain and upgrade aviation facilities in a controlled manner. We have deep roots in the aviation field, both through NORR Limited and Giffels Associates Limited, and have the necessary skill sets to keep pace with a constantly changing and evolving industry. Our experience goes far beyond the obvious design and engineering of terminal buildings, aprons and bridges, runway lighting, deicing systems, and automated airport landing systems to include asset management, cost benefit analysis and risk management. In the end, we believe that integrated teams get the job done and we work hard to ensure that we have the right people working on your project team. Key areas of expertise include: Terminal buildings; Airline support facilities, offices, lounges, parking, retail design; Hold Baggage Screening and EDS Integration; Pre board Screening and Security; Hangars and support facilities; Automated Aircraft Guidance Systems; Airfield Lighting Control Systems (ALCS); Baggage Handling Control Systems (BHCS); Deicing Facility Design, Construction and Automation; Glycol Direct Warning Addressable Message Boards; handling and proportioning systems; Runway Incursion International and Regional Terminal Architecture and buildings; Cargo facilities and Logistics Consulting services; Design Build options; Asset management; Engineering document management, legacy data and support; Aviation Peer Review. As consultants of choice to many clients within the Airport industry, we commit our full resources to the satisfactory resolution of each project we undertake. For a complete portfolio of our firmâ&#x20AC;&#x2122;s Aviation experience, please contact: Rolfe Kaartinen, Principal, Aviation Tel: (416) 944-7816 Email: rolfe.kaartinen@norrlimited.com www.norrlimited.com

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Safegate Airport Systems, Inc. is a subsidiary of the Safegate Group. Founded in 1973 in Malmö, Sweden, the Safegate Group has 16 offices around the globe and is in operation at more than 1000 airports worldwide offering complete ramp management, airfield lighting and A-SMGCS solutions for the most efficient and safe guidance of aircraft from touchdown to gate. Docking Guidance Systems Safegate’s ramp management solutions are built around the Safedock™ Advanced Visual Docking Guidance System (A-VDGS) and Gate Operating System (GOS) that links the gates and integrates with airport and airline information systems. The resulting real-time gate intelligence and shared data helps create a safer, more efficient and environmentally-friendly ramp operation that is predictable, repeatable and scalable for the future. Safegate is the leading provider of fully-automated, laser-based A-VDGS that can accurately guide pilots to the correct stop position in all weather conditions. Aircraft can dock even when the ramp is closed and ramp personnel cannot be present. Safedock provides guidance to pilots in both seats and can accommodate multiple centerlines with one system. More than 4,300 Safedock A-VDGS systems are operational at airports around the world, including Toronto Pearson International Airport and Vancouver International Airport. Safegate’s Gate Operating System links all gates via a local or wide area network and integrates with airport and airline information systems, providing centralized control of all gates and real-time gate intelligence to maximize turns. The GOS provides accurate in and out times, doubles as a ramp information display system (RIDS) and can interface with ground support equipment and other existing airport systems such as BMS/FIDS/AFLCS/SMR. Airfield Lighting ASP-SafeControl is an addressable airfield lighting system that provides individual light control, system monitoring capabilities and real-time information to the tower. ASP-SafeControl reduces the time and cost associated with light installation and maintenance, is compatible with other airfield lighting systems, works with existing infrastructure and does not require additional control cable for installation. Safegate airfield lighting solutions are in use today at airports in: Halifax NS, St John’s NFL, Trenton ON, Victoria BC, Waterloo-Kitchener ON and Winnipeg MB. Safegate’s SafeLED airfield lighting fixtures are the only LED airfield lights that offer an integrated failopen signal, similar to halogen fixtures, for monitoring lamp failure. The SafeLED IQ intelligent lamp fitting provides significant power savings and cost efficiencies by allowing monitoring and control of the LED lighting system. Controlling light intensity at the light rather than the CCR can save up to 85% in cabling costs and power consumption. For more information, please contact: Taha S. Zahir, Project Manager 416-551-7637 Direct E-mail: taha@safegate.com www.safegate.com

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SecurityPoint Media was founded in 2001 with a focus on the convergence of process improvement at the security checkpoint while simultaneously delivering a customer service enhancement and revenue to airport partners, and a high impact sponsorship opportunity to advertisers. The patented SecureTray SystemÂŽ (USP Nos. 6,888,460; 7,633,390, 7,789,401, D599,523) is a TSA tested fully integrated solution that improves the screening process, worker safety and the customer experience at airport security checkpoints. The program also generates incremental revenue for airport partners. SecurityPoint Media is a full service firm and secures corporate sponsorships. The Company installs and maintains the system at no cost to the Airport Operator or the TSA for the exclusive right to offer advertising. Airports share in the revenue and all stakeholders benefit from the improvements in the screening process, including travelers. The Company has unparalleled experience and in 2006 was honored with the Leadership Award at LAX recognizing the firmâ&#x20AC;&#x2122;s significant contribution to Los Angeles International Airport. SecurityPoint Media prides itself on productive partnerships with clients and operators, and delivers flawless execution. The Company operates in over 35 airports nationwide processing over 1.2 million travelers each day across the network. For more information, please contact: Joseph T. Ambrefe, Jr., President / CEO Tel: (813) 345-4002 Email: info@securitypointmedia.com www.securitypointmedia.com

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Our Airport Division specializes in the analysis, planning and design of electrical systems for the aviation industry. Not only do we have a deep understanding of traditional electrical systems and the unique requirements of them within an airport environment but we have considerable experience with airport specific systems. Our team can provide engineering services for a wide range of projects while applying innovative solutions and embracing proven technologies. In addition to our engineering design services our team is proficient in producing Master Plans and Feasibility studies for electrical systems and infrastructure. Airport Specialists at smp have the combined experience working not only at Canadian airports, but also at airports in the USA and Europe. Working at small regional facilities and at large international hubs, on runway extensions, communication systems upgrades or airport concourse developments, our team demonstrates dedication and commitment to the success of every project. The members of our team are well versed in electrical engineering with respect to airport construction and design. Our experience gives us an important understanding of airport environments and stakeholders needs and objectives. This allows us to be proactive in the successful planning of projects to accommodate airport operations. With many years of Airside project experience we have the ability to design and administer Airfield projects in a cost effective and timely manner. Airfield expertise: Lighting Systems: Design and commissioning of airfield lighting systems including: •Runway approach lighting • ODALS • Taxiway edge lighting • SSALRs • Edge lighting • REILS • Apron lighting • Illuminated signage Distribution Systems: Design of Field Electric Centres, power cabling, utility connections. Communication Systems: Design of communication and lighting control systems Other: Design of services to Fuel oil interceptors, water retention ponds, hangar facilities, and lift stations. Whether it is designing electrical services to a parking lot, new passenger boarding bridges or a terminal building expansion, our team brings extensive depth in skills, experience and the invaluable understanding of the dynamic nature of airport facilities and operations. Our team embraces sustainable philosophies and supports airport authorities with similar policies providing energy efficient, sustainable and cost effective solutions. Terminal Building and Ground side expertise: • Power and distribution • Lighting and lighting control • Fire alarm • CCTV • Access control • Information systems: Baggage, Flight, Common Use • Baggage handling • Communication systems- public address, telephone, data, synchronized clocks • System integration design • Ground Power Units • Field Electric Centres • Airfield lighting • Revenue and Tenant Metering and Measurement Lighting Systems: Utilizing LED lighting and state of the art control systems lighting related energy costs can be decreased by in excess of 50%. Distribution Systems: Using our knowledge of high voltage distribution systems and Arc Flash hazards, we provide analysis of the primary distribution systems including coordination studies and provide recommendations on Arc Flash hazards and prevention. Communication Systems: With the support of industry certified staff trained in Access control, CCTV, fire alarm and network design in addition to our particular expertise with airport specific systems we can provide creative solutions to communication systems challenges that airport facilities are faced with. For more information, please contact: Ravi Abraham, P.Eng., Partner rabraham@smpeng.com www.smpeng.com

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SNC-Lavalin’s airport and aviation solutions connect people, communities and markets across the globe. With every airport project, we build partnerships and relationships while building world-class airport projects. SNC-Lavalin offers a full range of services and solutions for the air transportation industry. Our understanding of the airport business is based on worldwide experience, and produces results that are market-driven and sensitive to cultural, social and political environments. Our customers range from airports to airlines, city to federal governments, and private developers to world non-governmental organizations (NGO) and everyone in between. SNC-Lavalin’s approach to commercial airport development is customer driven: we build long-term relationships, getting involved at the earliest stages of concept development and working side by side with our clients through all phases of a project’s evolution. Our plans and programs make community partnerships and stakeholder relationships a priority to ensure a true customer focus. The results:  Credible delivery from feasibility studies to construction  Optimized flexibility and functionality  Consideration of all stakeholders in the airport community  Credibility and international prestige for the airport, its community and the region  Cost-effectiveness and investor acceptance  On-time and on-budget delivery of infrastructure  Long-lasting and low life-cycle cost solutions LONG TERM PLANNING: From off-airport facilities, through rapid airport access, to the aircraft gate, our 360 Aviation + Airport Solutions© delivers services and expertise to assist investors, developers and operators make the right long term business and infrastructure decisions. SERVICES:  Strategic Planning  Feasibility Studies  Airport and Systems Master Business  Planning  Terminal Facilities, Airfield, Land Use and Utilities Planning  Traffic Forecasting and Economics  Capacity Analysis  Civil Aviation Policy and Governance  Benchmarking  Privatization/PPP Support  Sustainability Strategies Development INTEGRATED AIRPORT INFRASTRUCTURE: We bring a unique integrated approach to infrastructure development. Our integrated approach and process-driven design and engineering of infrastructure focuses on achieving thoughtful and efficient construction with minimal life cycle cost. SERVICES:  Engineering and Design  Construction Management  Project Management  Value Engineering  Independent Engineer  Lender’s Technical Advisor  Baggage Handling System Design  Airport IT Solutions and communication networks MANAGEMENT OF OPERATION AND DEVELOPMENT: Our 360 Aviation + Airport Solutions© delivers services and expertise through our one value chain from project initiation to delivery and operation. We are airport operators and understand the customer’s perspective. SERVICES  Organization Reviews  Airport Marketing Programs  Commercial Planning & Program  Development  Passenger and Cargo Route Development  Airfield Pavement Review and Management  Noise Contour Studies  Safety Management Systems Development and Audit  AVSEC Planning and implementation For more information, please contact: Christine Dupere - Project Coordinator - Airport Group - Transportation Division - aviation@snclavalin.com

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Stantec, founded in 1954, is committed to a fully integrated practice as a core value. Stantec offers what few other airport consulting firms can – a multidisciplinary, client-centered, practice committed to analytic rigor, cross disciplinary thinking, and delivery of innovative integrated solutions. Working with integrated teams of strategic planners, business analysts, environmental specialists, master planners, architects, engineers, landscape architects, and program and project managers, airports have the benefit of Stantec’s proven project development, design and delivery solutions for its airport needs. For Stantec, finding better ways of doing things is one of the ways we create value for our clients. In addition, for specialized projects, we bring the depth of experience that comes with national resources of approximately 11,000 employees operating out of more than 170 locations in North America and 4 locations internationally. We pride ourselves in our ability to provide the resources of an international company to any local project. Airports and Aviation represent a key market sector for our firm – one that is constantly expanding by completing airport projects in various North American locations. Over 400 million airline passengers per year – one out of every three passengers – travel through an airport where Stantec has provided design services. Within the world of infrastructure and facilities, we are committed to the delivery of quality solutions that are timeless, cost-effective, and sustainable. We provide clients with effective, efficient, and responsible solutions that achieve a positive balance of economic, environmental, and social benefits. Successful business relationships are founded on open communication and trust, and the results of these guiding principles are apparent both in our extensive portfolio and in the long-term relationships we have maintained with our many satisfied clients. Our approach is to staff our projects with aviation-experienced senior staff, in combination with experienced and skilled local management and technical staff. We offer you the best possible combination of global airport expertise and local managerial and technical expertise. Stantec is also involved in the delivery of the IAAE – Canada Accreditation Academy and is committed to providing sound knowledge and practices for both today’s airport managers as well as tomorrow’s.

winnipeg James Armstrong Richardson international Airport (leed® Certified).Recognized as one the tOP 10 iconic Buildings in the world. Stantec role: Architectural and interior design

Pearson international Airport-Control tower. Stantec role: full design services on this 65m high tower for Canada’s busiest airport.

In short, the Stantec team brings together a superb mix of airport planning, design and management services. As a result of our practical experience in completing airport projects, we thoroughly understand the issues. We will provide airport solutions based on our knowledge of airport functions, trends in the aviation industry, and the human needs of passengers and other airport users.

One Team. Infinite Solutions. To discuss your airport needs and consider areas for support, please contact:

Warren Thompson, AAE, CMC, MBA

Email: warren.thompson2@stantec.com

Phone: (204) 992-5596

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Team Eagle- A global leader in the advancement of airfield operations including snow and ice control equipment, airfield inspections and reporting, navigation and incursion management. Team Eagle partners our knowledgeable staff with the industry best suppliers, operators, regulatory bodies and consultants to strive to be “Your Airfield Solutions Partner”. Divisions within Team Eagle include: Eagle Airfield Eagle Airfield specializes in snow and ice control technologies and equipment and has grown to be Canada’s leading supplier of quality airfield equipment and services. Eagle Integrated Solutions Eagle Integrated Solutions delivers innovative GIS/GPS technologies to improve airfield situational awareness, effectiveness and safety. Recent product developments include expansion of the SMS Solution Set and the successful development and test of an Electronic Web-based SNOWTAM / NOTAMJ Runway Condition Report. Stability Dynamics Stability Dynamics produces rollover alert and data recording devices for operator training, operator awareness and vehicle monitoring applications 3rd Millennium Solutions 3rd Millennium Solutions is Team Eagle Ltd.’s research and development company, striving to continuously bring new and innovative products to both our Team Eagle Ltd. companies, and to our customers and associates. For more information, please contact: Tel: (866) 241-3264 or (705) 653-2956 Email: info@team-eagle.ca www.team-eagle.ca

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TOaL Systems Inc. provides any size airport with a low cost, fully automated, 24/7 way to detect all inbound and outbound aircraft movement between taxiways and runways. To facilitate this,TOaL uses cutting edge technology to provide airports: Stable accurate system TOaL Systems utilises globally used technology where accuracy is paramount. It is a future proof, expandable technology. Similar systems are currently in use on many road tollways. Quick, efficient billing process TOaL is able to efficiently process the billing procedure reducing the cost of billing. Minimise human error Automated processes considerably simplify data entry and invoice generation, which greatly reduces any human error. This significantly improves service levels and therefore customer satisfaction. Photographic proof of movement Any disputes can be easily resolved through the use of a time/date stamped photograph of the aircraft movement. Customised assessments Each airport looking to have a system installed will be assessed on a case by case basis to determine what level of financial commitment will be required to receive a system for their facility. Funding options make TOaL Systems a serious consideration for any airport facility. Please feel free to go through the information about our company on our website http://toalsystemsinc.com , and I look forward to discussing how we could help you. For more information, please contact: Patrick Herne, Senior Vice President Cell.416.712.9335 Toll Free: 1.888.497.6226 www.toalsystemsinc.com

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Tradewind Scientific Ltd was incorporated in 1980 to provide technical measurement and monitoring services along with associated equipment, support and training, with particular focus on the aviation industry. With its head office in Ottawa, the company's staff comprises a versatile team of scientists and technicians, all with extensive experience on airport project work. Tradewind Scientific Ltd. has been continuously active in the supply, operations, maintenance and technical support of airport -safety-related products for twenty years. Current principal products comprise TRACR Airfield Condition Monitoring Systems, SARSYS AB (Scandinavian Airport & Road Systems) Saab Surface Friction Testers, Findlay Irvine Ltd. GripTester Trailers and TES Instruments Electronic Decelerometers. TRACR brings new standards of accuracy and speed to Airfield Condition Reporting.

Using touch screen technology and a graphical user interface in the Field Inspection Unit, a report can be quickly prepared and sent to the Base Unit where it will be available for review or analysis and automatically distributed. The SARSYS Friction Tester, built into the Saab 9-5 wagon, is one of the most advanced friction measuring systems on the market and provides speed and efficiency of operation. The entire measuring system is contained within the car, which retains its original driving qualities, and is designed for both operational and maintenance friction testing. The Findlay Irvine GripTester Trailer is a versatile and compact, braked wheel, fixed slip design surface friction tester for runways, roads and flight decks. The rugged and reliable GripTester is in use at some of the world's busiest as well as smaller airports in more than thirty countries. The TES MK 3 Electronic Decelerometer is a compact instrument for measuring and recording the maximum deceleration possible on a roadway or airport runway surface. It was originally developed for Transport Canada and is approved for use in the USA by the FAA. Along with extensive runway friction and roughness testing programs (approximately 100 airports annually over some 20 years), Tradewind Scientific Ltd. is also involved in the design, installation, operations and maintenance of airport Air and Water Quality Monitoring Systems. For more information, please contact: Leonard Taylor Tel: (613) 238-124 Email: ltaylor@Tradewind.aero www.tradewind.aero

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Vanderlande Industries Canada Inc. is the only Canadian baggage handling company with local resources committed to enhancing its clientsâ&#x20AC;&#x2122; competitive position through concept design, engineering, project execution and service solutions. We seek to build long-term partnerships with airport operators in Canada, extending from concept analysis and design to system installation and lifetime services including Service & Maintenance of our own BHS systems as well as others. These partnerships enable airports to effectively address pressures on cost, quality, and turn-around time, and to deal effectively with increasing passenger numbers and baggage volumes. Our baggage handling systems provide fast, safe and robust transportation, sortation, security screening and storage of baggage from check-in to departure, as well as transfer of arrival baggage. With over 500 references from regional to large international airports in Canada and worldwide, the Company is one of the worldâ&#x20AC;&#x2122;s top suppliers. We offer all available baggage handling technologies ranging from belt, tub and/or track solutions to early baggage storage, integration of robotics and Radio Frequency Identification. For more information, please contact: Vanderlande Industries Canada Inc. Email: info.canada@vanderlande.com www.vanderlande.com

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