Gulf Coa st Memori
To the Friends and Family of Gulf Coast Bank & Trust
CELEBRATIONS. SPECIAL MOMENTS. MILESTONES. MEMORIES. In every life, there are moments that define us. The journey to those special times is often where we come in to offer financial advice, a helping hand, or to provide peace of mind as you make everlasting memories. It’s gratifying to us to know that we make a difference in shaping lives. This report is dedicated to our customers whose paths sometimes cross at Gulf Coast Bank.
2017 Annual Report TA B L E O F C O N T E N T S FINANCIAL HIGHLIGHTS.....2 CO M M E R C I A L L I N E S O F C R E D I T. . . . . 5 BUSINESS CREDIT SERVICES.....6 LENDING AND DEPOSITS.....8 PERSONAL AND BUSINESS BANKING.....10 MORTGAGE LENDING.....13 SMALL BUSINESS LENDING.....14 BUSINESS DEPOSIT AND SERVICES.....17 TUITION LENDING SOLUTIONS.....18 C O M M E R C I A L R E A L E S TAT E L E N D I N G . . . . . 2 0 W E A LT H M A N A G E M E N T, F I N A N C I A L P L A N N I N G A N D T R U S T S E R V I C E S . . . . . 2 2 D I G I TA L B A N K I N G . . . . . 2 5 GULF COAST MEMORIES.....29 BOARD OF DIRECTORS.....30 B R A N C H L O C AT I O N S . . . . . 3 2 T H E B A N K T H AT C A R E S : C R I S TO R E Y C O R P O R AT E W O R K S T U DY P R O G R A M . . . . . 3 5
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Celebrating Succe ss FINANCIAL HIGHLIGHTS
Statements of financial condition and operations, year ended December 31, 2017 (in thousands).
GCB ASSETS Cash & Due From Banks Investment Securities
LIABILITIES & EQUITY $93,700 $127,562
$1,316,494
Loans
$74,668
Other Assets Total Assets
Deposits
$1,414,718
STATEMENT OF OPERATIONS Interest Income
$117,516 ($14,202)
Borrowings
$43,836
Interest Expense
Other Liabilities
$15,448
Loan Loss Provision
($9,959)
$138,422
Non-Interest Income
$33,509
Non-Interest Expense
($99,137)
Equity Capital
$1,612,424
Total Liabilities & Equity Capital
$1,612,424
Income Tax Expense Net Income
GULF COAST BANK
2017 Annual Report
$94 $27,633
TOTAL EQUITY CAPITAL 1990 - 2017
1990 1 9 9 1 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017
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S E A N WA R N E R
GULF COAST BANK
2017 Annual Report
Commercial Lines of Credit S E A N WA R N E R , C O M M E R C I A L L E N D E R
Stephen Lopez is a commercial fisherman on Delacroix Island. When he wanted to expand his fleet, he turned to Gulf Coast Bank lender Sean Warner. With a deep understanding of Stephen’s business and the industry, Sean established a commercial line of credit that provided the capital for him to purchase a new boat. This allowed Stephen to increase his harvest and cash flow, allowing him to deliver a bounty of unmatched Louisiana seafood to the local market and beyond.
Stephen Lopez, Jr. Commercial Fisherman, Gulf Coast Bank Customer
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Business Credit Servic
L AU R E N M E A D, AC C O U N T E X E C U T I V E
Cash flow is the lifeblood of a business. Many growing businesses are dependent on when their customers pay for the services they have provided and invoiced. Gulf Coast Business Credit can turn those invoices into immediate cash so they can continue to fund their ongoing operations without waiting for payments to come in. With invoice factoring, Business Credit customers can leverage the credit strength of their customers to improve their cash flow.
D I D YO U K N O W ? On any given day, more than 2,000 truck drivers haul product through the Port of New Orleans. Trucking keeps our economy moving with nearly 71% of all freight transported in the United States being handled by these rolling generators of commerce. Every event in our city and state in some way starts with this industry. That’s how we move almost 11 billion tons of freight annually.
GULF COAST BANK
2017 Annual Report
L AU R E N M E A D
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C A R O LY N G I A N N O B I L E & H A R T B O R D E L O N
Lending and Depo sit s H ART B O RDELO N, HAMMOND MAR KET PR ESIDENT & C ARO LY N G IANNOBILE, BR ANCH MANAGER
There’s a great deal to be said in favor of continuity. Not only do Hart and Carolyn offer over 50 years of combined banking experience, but they have also served as team members for more than a decade. That’s created the kind of synergy that provides our customers with smart financial advice. As community bankers, Hart and Carolyn not only recognize the need to help our businesses succeed, but they also understand the market. So, when floral enthusiasts like those at Hammond Florist come to us with ideas, Hart and Carolyn know exactly what financial help will sprout new growth.
GULF COAST BANK
2017 Annual Report
John Pecoraro Hammond Florist, Gulf Coast Bank Customer
John Pecoraro is the owner of Hammond Florist, a family business that spans four decades. John likes to do what he does best – upholding the tradition of giving fresh flowers and creating memories that will last a lifetime. That's why John relies on his local bankers, Hart Bordelon and Carolyn Giannobile, to provide him with business checking and loans that help him manage his business efficiently. This gives him the financial confidence to focus on what matters to him – meeting the needs of his customers with a flair.
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Personal and Bu iness Banking S T E P H E N D I C K E Y, R E TA I L B A N K I N G E X E C U T I V E
At Gulf Coast Bank, Jeff Chouest has a tailor-made plan to help him with his banking. Through his advisor and banker Stephen Dickey, Jeff outfits all his financial needs with the services Gulf Coast Bank offers including Business Checking, Personal Checking, Business Lines of Credit and Merchant Services. In today’s world, credit and debit cards are the dominant methods of payment in a retail business. Jeff relies on Gulf Coast Bank’s merchant services to accept and process the full range of card types and ensure the funds are available to his business quickly.
Jeff Chouest Jeff ’s Haberdashery, Gulf Coast Bank Customer
Jeff’s Haberdashery on one of the main avenues in Jefferson Parish is a mainstay for the welldressed man. Since 1973, Jeff Chouest has been outfitting some of our state’s top executives in high-end fashions from around the world. From business to casual, his shop is known for commitment to quality and attention to detail in styling. Jeff’s custom tailoring ensures that everyone who buys from his clothing store looks runway ready for work or play.
GULF COAST BANK
2017 Annual Report
STEPHEN DICKEY
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C H E RY L VA N D E R B R O O K
GULF COAST BANK
2017 Annual Report
Mortgage Lending C H E RY L VA N D E R B R O O K , M O R TG AG E L OA N O R I G I N ATO R
The American dream of home ownership is celebrated at Gulf Coast Bank. At our locations across the Gulf South, mortgage lenders, like Cheryl Vanderbrook in Covington, are available to help customers with their mortgage financing needs. Whether it is a first-time homebuyer, growing families looking for more space, empty nesters looking for a cozy bungalow, or seniors looking to use the equity in their home for retirement, we have you covered.
D I D YO U K N O W ? Gulf Coast Bank is one of the largest lenders in the market. We have more than 30 mortgage lenders in seven Louisiana parishes and three Florida counties ready to customize a loan program that meets your needs.
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Small Bu iness Lending SUSAN FAMU LAR O, COMMER CIAL LENDER
Gulf Coast Bank rose to become one of the top ten small business lenders in the nation because of our commitment to growing businesses. Our lenders offer up-to-the-minute information and provide useful advice to those who are starting or expanding their business. Our close association with the Small Business Administration gives us an advantage as an SBA Preferred Lender. That allows us to streamline the SBA loan process through our ability to make final credit decisions and manage an array of services. Susan Famularo at our Veterans Branch has helped countless small businesses, like Town & Country Bridal, with financing that helped them launch or expand successfully.
S U S A N FA M U L A R O
GULF COAST BANK
2017 Annual Report
Mandy Schexnaydre Wienhusen Town & Country Bridal, Gulf Coast Bank Customer
Located in the heart of the Garden District for nearly a century, Town & Country relies on Gulf Coast Bank for financial support. This boutique shop is a destination for brides because of the business’ reputation for offering high-quality craftmanship and artistic imagination. The knowledgeable stylists at Town and Country provide the same personal attention to their clients that we do to ours.
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JENNIFER BOGGS
GULF COAST BANK
2017 Annual Report
Bu iness Depo sit s and Services JENNIFER BOGGS, COMMERCIAL LENDER
Allison Bookman is the founder of Cupcake Allie. When changing careers, Allison came to Gulf Coast Bank with a personal dream and a recipe for success. Jennifer helped her refine her business plan, set up her accounts, introduced our technology solutions, and Allie did the rest. Today, Allie relies on our technology to remotely deposit her business checks from the bakery and food truck. That keeps her baking up delicious new concoctions that keep loyal customers coming in for more.
Allison Offner Bookman Cupcake Allie, Gulf Coast Bank Customer
Allison says Cupcake Allie is her love for all things “cupcake.” It is also a testimony to a brilliant and determined businesswoman who was willing to reinvent herself. Allison used her degree in design and years as a teacher to create a product that is both visually appealing and satisfying to her clients’ tastes. Her recipes are now rising to rave reviews.
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Tuition Lending Solution s N AY D J A C A I L L I E R , T U I T I O N L E N D I N G R E L AT I O N S H I P M A N AG E R
Gulf Coast Bank created a tuition lending program that is easy to use for both schools and parents. Our program makes us a partner with the school and the student’s parents to manage finances in a way that ensures a child’s access to a top-notch education. Through tuition lending at Gulf Coast Bank, a secure online Account Management & Payment Processing service allows payments to be made through a website that helps both schools and parents complete their assignments. As a St. Mary’s Academy alumna herself, Naydja Caillier, loves working with her Alma Mater and other area schools to help them handle their finances efficiently. Our comprehensive solutions include multiple payment options, secure online account management and payment processing, detailed reporting, and collection management. All supported by a knowledgeable support staff for schools and parents alike.
St. Mary’s Academy Gulf Coast Bank Customer
St. Mary’s Academy continues to be at the forefront of education. The school’s new 100,000-square-foot campus features 31 state-of-the-art classrooms. All of the buildings are eco-friendly and energy efficient. St. Mary’s Academy relies on Gulf Coast Bank’s Tuition Management Program to ensure that many families are able to manage their finances in a way that protects our students.
GULF COAST BANK
2017 Annual Report
N AY D J A C A I L L I E R
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R A N C E M A N G I PA N O
Commercial Real E state Lending RANC E MANG IPANO, COMMER CIAL LENDER
When the owners of a successful New Orleans restaurant empire in the queen of foodie cities needed working capital backed by real estate, they turned to Gulf Coast Bank. Owning and operating high end restaurants in this town is competitive. That’s why the owners of Creole Cuisine Restaurant Concepts relied on Gulf Coast Bank’s commercial lender Rance Mangipano. We help set the table for future expansion, and we do it working side-by-side with our customers.
GULF COAST BANK
2017 Annual Report
Marviani Ammari Creole Cuisine Restaurant Concepts, Gulf Coast Bank Customer
Creole Cuisine Restaurant Concepts opened its first location in 1989. Serving everything from traditional stuffed po-boys to world-class delicacies, Creole Cuisines offers the best in southern cuisine at 18 high profile restaurants including Broussard’s, Tommy’s, Curio, Boulevard, Café Maspero, The Mason Jar and more.
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Wealth Management, Financial Planning and Trust Services T R OY R I C H A R D S , F I N A N C I A L A DV I S O R
Whether your goal is preparing for retirement, college savings, an estate strategy, or paying for your daughter’s dream wedding, our personalized service focuses on your financial needs, wants, goals, and objectives. Our professionals have years of experience in financial services. We help you address both your needs of today and for those many years to come. We look forward to working with you through all stages of your life. Established in 1997, the Trust Department of Gulf Coast Bank and Trust Co. offers a full array of trust and investment services. Our trust accounts are administered locally, ensuring personal and knowledgeable service from a professional who understands your individual needs and assists you in achieving your personal financial objectives.
D I D YO U K N O W ? Weddings account for more than $72 billion in spending each year. In Louisiana alone, we celebrate over 30,000 weddings every year attended by an average of 178 guests to experience the union of two partners who invest over $44,000 on the festivities.
GULF COAST BANK
2017 Annual Report
T R OY R I C H A R D S
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R O BY N L E B L A N C
GULF COAST BANK
2017 Annual Report
Digital Banking R O BY N L E B L A N C , R E L AT I O N S H I P B A N K E R As a Relationship Banker, Robyn Leblanc works with individuals like Sarah Alleman to bring all of Gulf Coast Bank’s resources to the table for her customers. Whether it is photographic images or banking, digital technology is a force in today’s world. Gulf Coast Bank’s Online Banking gives Sarah the opportunity to complete her camera clicks before clicking on to an easy-to-use website that lets her handle her finances in real-time anytime of the day or week … a 24/7 solution. Through her mobile phone or tablet device, Sarah checks balances, pays bills in Bill Pay, deposits checks, sends and receives funds through People Pay, reviews transactions, and locates Gulf Coast Bank branches and ATMs.
Sarah Alleman Sarah Alleman Photography, Gulf Coast Bank Customer
Sarah brings memories and moments into focus. She has the power to make time stand still for an instant and preserve it forever. Photography is her skill to tell and preserve stories. She creates images that draw the viewer into the moment and allow them to experience the energy and emotion of a story.
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Gulf Coast Memori
GULF COAST BANK
2017 Annual Report
F O R A L L T H E I M P O R TA N T E V E N T S I N YO U R L I F E , GULF COAST BANK IS HERE.
As we prepared this financial review, we reflected on how our institution and personal bankers play a role in the everyday lives of thousands. The union of our company and your dreams is a marriage that grows stronger with every success. A marriage. Those two words inspired this publication as we realized how the marriage of two people relies on the skills and talents of dozens of others – all whom are represented by us … one bank with an entire team who cares. Through the support of Gulf Coast Bank & Trust Company: A hamper of crabs is brought to dock A transport vehicle carries seafood to market A bouquet of elegance is shaped A groom is tailored in distinguishing style A waiter welcomes friends to his first home A bride finds THE magical, memorable dress A baker concocts a sweet cake of artistry A flower girl’s tuition is paid so she may continue to excel An old-world venue becomes the setting for the start of a new journey A bride’s parents have a sound plan to pay for a dream A photographer captures an unforgettable moment forever
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Board Photo
Board of Director s PICTURED LEFT TO RIGHT
PHIL MULLINS, Chief Financial Officer, Gulf Coast Marine; TED LABORDE, Retired, Managing Director, Marsh & McLennan; DAVID STRASSNER, Geo-Scientist, Independent Operator and Producer of Oil and Gas, Strassner Management LLC; GUY WILLIAMS, President & CEO, Gulf Coast Bank & Trust Company; JOYCE BERGERON, Office of Compliance & Accounting, St. Bernard Parish Assessor’s Office; DIETER HUGEL, President, Gulf Coast Marine; CHARLIE JUSTICE, Attorney
GULF COAST BANK
2017 Annual Report
Branch Location s
B ATO N R O U G E
Old Goodwood
Perkins
7235 Jefferson Highway, Baton Rouge, LA 70806 225-932-7272 or 1-800-223-2060
13906 Perkins Road, Baton Rouge, LA 70810 225-763-2000 or 1-800-223-2060
NORTHSHORE
Boston Street
Covington
Hammond
423 E Boston Street, Covington, LA 70433 985-646-6530 or 1-800-223-2060
1110 N Highway 190, Covington, LA 70433 985-898-3900 or 1-800-223-2060
300 W Morris Avenue, Hammond, LA 70403 985-249-7272 or 1-800-223-2060
Mandeville - Highway 22
Slidell
4565 LaSalle Street, Mandeville, LA 70471 985-249-7240 or 1-800-223-2060
1900 Oak Harbor Boulevard, Slidell, LA 70461 985-646-6500 or 1-800-223-2060
WESTBANK
Gretna
Manhattan
Terrytown
201 Huey P Long Avenue, Gretna, LA 70053 504-544-5599 or 1-800-223-2060
1901 Manhattan Boulevard, Building F, Suite 100, Harvey, LA 70058 504-544-6350 or 1-800-223-2060
737 Terry Parkway, Terrytown, LA 70056 504-561-6110 or 1-800-223-2060
GULF COAST BANK
2017 Annual Report
EASTBANK
Office Location s Carrollton
Lakeview
201 N Carrollton Avenue, New Orleans, LA 70119 504-544-6310 or 1-800-223-2060
848 Harrison Avenue, New Orleans, LA 70124 504-539-7300 or 1-800-223-2060
Gulf Coast Bank Accounting Metairie, Louisiana
Gulf Coast Business Credit Austin, Texas
Amerifactors (Business Credit) Kissimmee, Florida
Magazine
Main Office
3200 Magazine Street, New Orleans, LA 70115 504-841-6000 or 1-800-223-2060
200 St. Charles Avenue, New Orleans, LA 70130 504-561-6100 or 1-800-223-2060
Phoenix Capital Group (Business Credit) Scottsdale, Arizona
United Capital Funding (Business Credit) St. Petersburg, Florida
Gulf Coast Business Credit Corpus Christi, Texas
Transcontinental
Veterans
5001 Veterans Boulevard, Metairie, LA, 70006​ 504-539-7310 or 1-800-223-2060
1825 Veterans Boulevard, Metairie, LA 70005 504-841-2830 or 1-800-223-2060
Gulf Coast Bank Tuition Management Gretna, Louisiana
Gulf Coast Bank Mortgage Lending Denham Springs, Louisiana
Gulf Coast Bank Mortgage Lending Destin, Florida
Williams
Gulf Coast Bank Mortgage Lending
3410 Williams Boulevard, Kenner, LA 70065 504-565-3656 or 1-800-223-2060
Orlando, Florida
Gulf Coast Bank Mortgage Lending Sarasota, Florida
S T. B E R N A R D
Gulf Coast Bank Mortgage Lending Thibodaux, Louisiana
Gulf Coast SBA Lending Dallas, Texas
Business Center
Civic Center
1801 E Judge Perez Drive, Chalmette, LA 70043 504-569-1900 or 1.800.223.2060
8216 W Judge Perez Drive, Chalmette, LA 70043 504-561-1300 or 1.800.223.2060
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“
My job is preparing me for the future. It teaches me office etiquette and good communication skills, as well as responsibility. It shows me how to communicate and collaborate effectively. These factors make me not only a knowledgeable worker, but a constantly learning student – worker. I don’t believe I’d have this amazing opportunity through any other school.
”
Cristo Rey Corporate Work Study Student
GULF COAST BANK
2017 Annual Report
the bank that cars
CRISTO REY BATON ROUGE FRANCISCAN HIGH SCHOOL CORP ORATE WORK STUDY PROGRAM
Gulf Coast Bank's history in contributing to our community is a significant part of our bank's overall mission. Programs like our Auctions in August, Community Rewards, Pack the Park, and more are ways that we prove that we're "the bank that cares." One of our newest public service projects undertaken is our support for Cristo Rey Baton Rouge Franciscan High School. We fund a team of four students at this private Catholic preparatory school, all who come from limited economic means to become men and women of faith, purpose and service. Part of a national network of 32 schools, Cristo Rey Baton Rouge Franciscan High School helps students graduate ready to succeed in college and real life. The individual students in our team of four share one entrylevel job at Gulf Coast Bank where they earn the majority of their high school tuition while gaining real-world work experience.
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And they lived happily ever after...
R 2 0 1 7
A N N U A L
R E P O R T
W W W. G U L F B A N K . C O M