BH Business | Issue 31

ISSUE 031 REVIEW ZIP-IT

WHAT’S ON NOV - DEC 2014

FACES IN PLACES ON THE ROAD - KINSON

The BH Business magazine Team review the new pier-to-shore zip wire!

Make a date in your business diary with our monthly events.

Check out the recent success of the BCTC on the Road event held at Kinson Conservative Club.

THE OFFICIAL MAGAZINE FOR BOURNEMOUTH CHAMBER OF TRADE & COMMERCE MEMBERS

Alex Polizzi's can-do attitude

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Contents Issue 31 of BH Business features...

Welcome to the new BH Business magazine.

The BCTC membership magazine that reflects the work and variety of events and activity that Bournemouth Chamber engages in over the course of the year.

09 Southampton Boat Show 10 Zip-it Review 11 Westbourne for Christmas

12 Alex Polizzi 28 Forming Closer Bonds

38 40 46

Kinson Business Forum Faces In Places What's On

Credits BH Business is designed and published by Parent / PPD&A on behalf of the Bournemouth Chamber of Trade and Commerce.

Contact Ross Stallion on 01202 200920 to discuss featuring your business in editorial or advertising in the next issue of BH Business.

All rights reserved. Reproduction in whole or in part is forbidden except with the express permission of the publisher. The views expressed in BH Business are those of the contributors and are not necessarily shared by the BCTC, the publishing company, magazine or it’s staff. PPD&A / Parent / BCTC except no responsibility for content and / or advertising copy supplied by third parties. BH Business is printed on sustainable fibre supplied through certified schemes. Both our paper mills have ISO14001 and EMAS. Please recycle this magazine when you have finished with this copy.

Presidential Thoughts

Presidential Thoughts Mandy Payne, President, BCTC Now is a great time to be a Bournemouth business. Never before has there been such a wealth of support and advice available to businesses throughout Bournemouth.

Groups such as Outset, WSX Enterprise and Dorset Growth Hub all offer fantastic free support and funding advice to all businesses. On top of this, at Bournemouth Chamber of Trade and Commerce we have recently launched our "On the Road" Events which have taken us out into the local business community, to provide businesses with the chance to meet organisations which can truly help.

In September, The Bournemouth Chamber of Trade and Commerce held its first On the Road event at the Kinson Conservative Club. The event was a massive success and it was great to see so many businesses building relationships on the night and meeting with organisations that will help our local traders drive their businesses forwards.

Communication with our members is a priority for us at the Chamber, so we aim to deliver valuable information to our Trade Groups at every opportunity. With this in mind, and based off the success of the September event, we aim to make our On the Road Events a regular occurrence.

As such we will be holding another On the Road event, this time at Outset in Southbourne on Tuesday the 25th of November. This will be another opportunity for our members and businesses to meet with organisations which could be a great help in their future development.

With all the help and support currently available, there is no doubt in my mind that this is a great time to be a Bournemouth Business. So why not come down to November's On the Road Event and witness first-hand the plethora of support available for your business!

Yours!

Contact T: 01202 372437 www.bournemouthchamber.org.uk

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BCTC Who's Who

ARE YOU A LOCAL CHARITY?

Contact us for the opportunity to advertise in BH Business Magazine for FREE!

Mandy Payne Chamber President

Gordon Long Vice President Finance and Membership Lead

Peter Matthews Vice President External Events & BH Business magazine Lead

David Coleman Treasurer

Bill Riddle Chairman Membership Development and Support

Martin Davies Vice Chairman Chamber Legal Support

Hazel Hatch Chamber Executive Events Support and Boscombe Executive

Lynn Coleman Chamber Executive External Events Co-ordinator

Sam Everard Chamber Executive Member Training Events Lead

Jacqui Rock Chamber Executive Internal Events Lead

Alex Wiggins Chamber Executive Charities Forum Lead

Hannah Walker Chamber Executive Charities Forum Support and Boscombe Executive

Roger Smith Chamber Executive Winton Executive

Heather Martyn Chamber Executive Social Media Support

Louise Berkhauer Executive Officer

For more information contact: Lynn Coleman lynn.dalstrategy@gmail.com

Giving Back to Charities

Trade Groups

Trade Groups Boscombe Business Association Boscombe Business Association has monthly meetings which enable all businesses to bring their voice to the attention of the Council. The Association aims to keep its traders in the know with current affairs and legislation that affects their business in Boscombe.

Joining the Forum: All businesses are welcome to join, please contact: Peter Ruscoe e: peter@sovereigncentre.co.uk

Charminster Traders Association Charminster Traders Association (CTA) is an enthusiastic group of business owners ranging from independent retailers, service providers and eating establishments, who are focused on improving the trading environment and raising the business profile of the Charminster area. The members meet on the first Tuesday of every month, normally at Wonderful Kitchen 257 Charminster Road at 12 noon. Any alterations to the time or place of the meeting are displayed on the website. Meetings normally last for between 1 and 1 ½ hours but if members can only spare 20 or 30 minutes that’s fine. We discuss issues, which are affecting the business community and plan marketing and promotional activities to benefit businesses in the Charminster Area.

Joining the Forum: All businesses are welcome to join, please contact: James Constable e: info@experiencecharminster.info www.experiencecharminster.co.uk

Kinson Business Forum

Pokesdown Collective

Winton Traders Association

The Kinson Business Forum is lead

by Bob Wright owner of Poppies Florist. The Kinson Business Forum group was established to help community development and investigate ways to give Kinson businesses and the local trading area a collective voice.

The Pokesdown Collective is a working group of local business people whose aim is to promote Pokesdown as Bournemouth’s Vintage Quarter and continue to build on Pokesdowns historic business community.

Winton Traders Association provides traders in the Winton area an opportunity to share knowledge, and raise relevant issues so that the appropriate agencies can be contacted to assist in supporting Winton businesses. Proudly supported by the Bournemouth Chamber, the group holds regular meetings to discuss current affairs that matter to the local Winton trading community. Joining the Forum: All businesses are welcome to join, please contact: John Slade e: john.slade@fjswinton.co.uk

Joining the Forum: All businesses are welcome to join, please contact: Bob Wright e: poppies_florist@hotmail.co.uk

Moordown Traders Association The MTA was formed in March 2010. We are an enthusiastic group of business owners from the Moordown community that have come together to promote local trade and raise the profile of Moordown as a shopping and business destination. We meet regularly, and work closely with the Bournemouth Chamber of Trade & Commerce (BCTC), Bournemouth Council, elected Members and local media to ensure that the Moordown trading district is represented in a positive light. We also strive to keep abreast of, and communicate to our members, any local / regional funding grants, business development opportunities and other initiatives that may benefit our trading community. Our number one aim as a trade association is the promotion and advertising of our local businesses to the general public, both in Moordown and the wider community. Second is to liaise closely with Bournemouth Chamber and Bournemouth Council to ensure we benefit from all available grants, help and advice Thirdly, to create a strong network amongst the members of MTA to help promote one another’s businesses to potential customers.

Joining the Forum: All businesses are welcome to join, please contact: Roger Ede e: roger.eede@ntlworld.com

Joining the Forum: All businesses are welcome to join, please contact: Lynne McCarty e: pokesdown.cf@gmail.com

Southbourne on Sea Business Association SOSBA are a local branch of Bournemouth Chamber of Trade and Commerce, run completely by volunteers working to bring the local business community together for mutual benefit. The traders association is open to anyone who runs a business within the BH6 area irrespective of whether they have a shop front along the high street.

There are many businesses tucked away in peoples homes or small units.

Joining the Forum: All businesses are welcome to join, please contact: Samantha Acton e: info@sosba.co.uk www.southbourne-on-sea.co.uk

Westbourne Traders Association The Westbourne Traders Association has been established for many years and is made up of local traders and business owners in Westbourne. Supported by the Bournemouth Chamber of Trade & Commerce the group regularly meets to discuss and deal with relevant issues faced by business owners and customers using their services. Each year a map & business directory for the area is produced for residents and tourists visiting the area.

Joining the Forum: All businesses are welcome to join, please contact: Steve Taylor e: wta@discoverwestbourne.co.uk

Specialist Networks Green Knowledge Network Lynda Sparks e: Lynda.Sparks@saveenergygroup.co.uk The Charities Forum Alex Wiggins e: alex@tara-business.co.uk BCTC Golf Society Bill Perkins e: golf@bournemouthchamber.org.uk

Christmas Events Calendar Southbourne - SoSBA Christmas light switch on 28th November Father Christmas on the green.

13th December Kinson - KBF Christmas on the green 29th November War memorial unveil 23rd November Castlepoint Christmas Choir 20/21st December Westbourne Christmas light switch on 6th December 4pm Charminster Christmas light switch on 27th November, 4pm Richmond Pub, Charminster Bournemouth Town Centre - Tourism Christmas Lights Procession.

New for this year is the Christmas Lights Procession from 6-7pm on Friday 28th November. The Pantomime stars will be leading children and families through the town to help Santa light up the town centre and open the Gardens of Light. It will be a magical evening with the opening of the Ice Rink, Santa’s Grotto and the award winning beach hut light pods! Everyone is invited to join the procession and light yourselves up with glow sticks!

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News

Castlepoint is recruiting Singing shoppers Bournemouth’s Castlepoint Shopping Park, with the support of Fran Cohen, who sings with the Bournemouth Symphony Chorus and is accompanist and piano teacher, is now recruiting shoppers, retail staff and people from schools and the local community to create a Christmas Choir to perform Carols in December, to support fundraising for Autism Wessex.

Fran, who has a degree in music from King's College London and studied piano accompaniment at the Royal Academy of Music, says that there are no auditions and choir members will not need to read music: “Absolutely no experience is required. Anyone can come and join in and have fun!”

Peter Matthews, General Manager of Castlepoint, said that he hopes to join some of the performances planned where many of the favourite festive tunes will be heard.

“We hope to keep the Christmas spirit alive with the festive activities planned and our fantastic new decorations that are soon to be revealed!”

To join the Castlepoint Christmas Choir, email Fran Cohen francohen@btinternet.com

Academy Appoints First Full Time Careers Advisor Bournemouth’s Bishop Of Winchester Academy has appointed a former recruitment specialist as its first full time Careers Advisor and Professional Skills Development Co-ordinator.

Laura Bush, from Poole, who started her career with recruitment service providers Adecco and Omni before joining the Bournemouth & Poole College’s Advice and Guidance Team in 2009, has joined the expanding academy.

Laura, who is a fully qualified Careers Advisor, will ensure that one to one interviews are conducted with students on a frequent basis so that substantial career advice is provided and opportunities can be explored with regional businesses for either work experience or first time employment. This will be supported by practical training ranging from how to write an impressive curriculum vitae and job interview techniques to decision making and self-awareness sessions. Career activities will continue with the support of local companies. Working with parents, decisions can be made from as early as year 7 as to the most appropriate curriculum subjects

for option choices at a later stage.

Former students will be invited to return to share their successes in both industry and commerce.

Academy Principal Paul McKeown said that he is delighted that Laura has joined the team that from this term has an additional 20 teaching staff to meet the demands of operating their first Year of 6th Form.

“Laura’s experience will be much appreciated by our students,” said Paul McKeown. “Our role should be to motivate and prepare our students for a changing and competitive jobs market. Their success long term will be how their time with us will ultimately be measured.”

Anyone in business who may be able to practically support the academy either through presentations, mock interviews or by offering work experience can email laura.bush@tbowa.org or call 01202 512697

9

Bournemouth & Poole marine companies Unite at Southampton Boat Show Poole based Coleman Insurance Brokers enjoyed a busy time at Southampton Boat Show this year. They enjoyed meeting up with their clients at the event, including many from the Poole and Bournemouth area

Tony Pauffley, Yacht and Commercial Craft Development, said, "It was great to meet up with so many of Coleman's clients this week.

There was certainly a real sense of positivity and confidence returning to the marine industry this year and the atmosphere at the PSP Boat Show reflected this.

I am aware that there were lots of boat and yacht sales made during the show and we have been putting people on cover. It was very enjoyable to meet up with existing and new Coleman customers, including Sunseeker Poole who had a very strong presence at the Show and who showcased and launched their new £4million 86 Yacht. An excellent opportunity to introduce visitors to our Sunseeker Shield Insurance Product."

Sean Robertson, Sales Director, Sunseeker International Ltd said, "The Boat Show showed renewed enthusiasm in the marine sector, not only with UK customers but also with international clients who took the time to fly in to the UK, visit the Boat Show and confirm orders.

It's been excellent news."

Tony also met with Tony Jaques, Director of Poole based, Boatylicious Marine, established in 2008, and who specialise in high end, bespoke boats.

Tony Jaques commented, "It was a great Show, we had excellent feedback and we were thrilled to have the opportunity to showcase our products, in particular the TechnoHull 9099 Sea DNA Diesel."

Salterns Marina Ltd from Poole also had a significant presence at the annual Boat Show with an on land 'Golden Arrow' stand, a waterside hospitality area promoting the re launch of 'The Club Salterns Marina' and an on the water display of its Sealegs and Cranchi brand of boats.

Coleman Insurance Brokers is one of the largest independent insurance brokers in the UK, with roots stretching back to 1903.

Coleman has offices in Poole, Exeter and Southampton and deals with all types of insurance. www.thecolemangroup.co.uk

Review

Bournemouth Zip-It With the launch of one of Bournemouth's newest attractions, the team at BH Business magazine were excited yet somewhat nervous to be some of the first down the new pier-to-shore zip wire!

The 250 metre zip wire can carry two thrill seekers from the top of the tower which is over 80ft above sea level, across the sea to the landing platform on the beach.

The ride costs £26 for two, and is an experience well worth adding to the bucket list!

Openwide International Ltd who run the attraction have created a whopping 50 new jobs at the site which is operating on a 20 year lease from the council.

The main centre called 'Rock Reef' based inside the old theatre on the pier opened its doors on 24 May this year. It features a clip and climb attraction with 25 fun themed climbing walls including a vertical drop slide. They also boast a 65 metre indoor cave designed for both experienced cavers and learners alike.

With the new zip wire set to be one of Bournemouth's main attractions we recommend you zip on down to the pier and see what all the fuss is about !

Facts at a glance RockReef UK Pier Zip

Experience

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For more information contact: t: 01202 983983 w: www.rockreef.co.uk

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‘Westbourne for Christmas' Campaign gathers pace and joins ‘Small Business Saturday’ Westbourne Traders Association (WTA) is gearing up for the launch of ‘Westbourne for Christmas’, the theme of this year’s Christmas campaign for this unique shopping village.

Steve Taylor, newly appointed WTA president and co-director of Fab Frocks in Westbourne commented, “We are thrilled to have received £13,000 from the Bournemouth Coastal Business Improvement District (BID) and this, along with member funds from the WTA, has provided us with a fantastic opportunity for the festive season and looking further forward in to 2015.”

Steve continued, “We are working with Bournemouth based Tandi Creative to create the campaign to market Westbourne in the two month period leading up to Christmas.

This partnership would have been out of our financial reach in the past and has only been made possible through Coastal BID funding” “We are also delighted to be working with Westbourne based, Kate Shaw of KTPR who will be helping us with events we have planned in Westbourne over this period and especially making sure we showcase the unique mix of independent retailers and services on offer.”

There will be a packed programme of events in Westbourne in the run up to Christmas, including a festive Farmers Market. Many retailers will also have their own individual promotions and offers to ensure that shoppers will be spoilt for choice and making this a ‘must visit’ Christmas shopping destination.

Saturday 6th December will see Westbourne celebrate its annual, traditional Christmas Lights Switch on event which a special VIP guest.

There will be a range of musical entertainment being performed throughout the day at various locations around Westbourne. This will include performances from Mungo Jerry, Bournemouth University’s Big Band, The Liverpool Victoria Choir and lots of involvement from local school children.

Steve Taylor added, “Saturday 6th December was specifically chosen for this year’s Christmas event as it coincides with ‘Small Business Saturday’ – a national initiative which exists to support, inspire and promote small businesses and encourage people to go out and buy locally. We want everyone to know that Westbourne is open for business and a fantastic place to shop, with so many independent retailers, plus a wide choice of places to enjoy a coffee, and to wine and dine!”

Alun Williams, Bournemouth’s Coastal BID manager said, “We are delighted to have this opportunity to support Westbourne businesses, through an initiative led by the Westbourne Traders Association. It is also the first example of new local marketing activities in the BID coastal villages based on the retail research recently undertaken jointly by the Coastal BID and the NCTA”.

‘Small Business Saturday’ is in its second year in the UK, having originated in 2010 in the USA. Senior politicians, led by the Prime Minister, Leader of the Opposition, Ed Milliband; Chancellor of the Exchequer, George Osborne; Secretary of State for Business, Vince Cable; Chuka Umunna, the Shadow Business Secretary and Matthew Hancock, the Minister of State for Business, Innovation and Skills, all took to the streets last year to encourage consumers to ‘shop local’ and support small businesses.

For more information contact: t: 01202 424 701 w: www.discoverwestbourne.co.uk f: www.facebook.com/discoverwestbournebournemouth w: www.smallbusinesssaturdayuk.com t: @WestbourneBH

Business profile

5 Minutes with: Alex Polizzi Hotelier Alex Polizzi is sprinkling her business know-how into a range of fields in new BBC show The Fixer. She discusses how she's using her can-do attitude to help struggling family businesses.

You must be feeling good with all this year promises for you...

Oh yes, but all that pales into insignificance when you know you have to get up at 7am for your three-and-a-half-year-old!

You are about to become quite a big deal to the BBC. Were there times when this kind of future would have been hard to believe?

I'm an incredibly positive person. We had a tough time at my hotel a couple of years ago and that was difficult but we managed to bounce back. I would always tell myself to keep the faith. Stay strong. Keep on plugging.

Enthusiasm and goodwill go a long way towards success.

How does a TV career compare to a real job?

When you're running a hotel, you're responsible for everything. For a control freak like me, that's perfect. The success or failure of something largely depends on me. TV is different. I'm doing a tiny part of it. I do my best for a show but I'm not editing it, publicising it, scheduling it, so I have to abrogate responsibility, which I find quite hard.

Would you perhaps consider running a production company?

I would love to do it, but the reason I stopped running a hotel was because it's no job for a mother! The hours are so long and the work so hard and it's very difficult without a stay-at-home husband as a support network.

What are the good and bad sides of running a family business?

The good, as I always say, is when you get on with your family and it's all working and you trust them 100% and can discuss anything. The awful bit is when things go badly wrong, how wounding it is. It's awful to have somebody in your family think less of you. I've seen a lot of that - sibling tensions and generational tensions.

Explain the new show and its concept.

The notion is playing to my strengths. It's about family businesses. I've worked with my mother and my uncle Rocco Forte and I continue to run a bakery with my husband. This has been my whole life. As a businesswoman and creator and runner of small businesses, some of my socalled wisdom is applicable across the board.

It was the notion that my magic dust could be sprinkled anywhere which I wasn't so sure about, but it has actually worked. I helped a mill in Norfolk, a fancy dress shop in Essex, a bridal wear shop in Kettering. I've had a broad spread of businesses and it's true, my own painful experiences were useful. 'What's your margins?

What's your bottom line? Don't ignore the bits of business you're nervous about.' You could say that to any business and it works.

Your new primetime BBC slot must be quite daunting...

I'm not easily daunted, darling! I approach every single family as kindly and rigorously as I would be with my own business. I did a lot of research, saw their accounts, I had a lot of backup making sure I had the right information. It's nice to have people to bounce ideas off. I'm not an expert in these fields. I helped a garage in Manchester but that's hardly my field. I brought in experts there so in that way I was perhaps more of a facilitator.

And finally, there are a lot of websites devoted to you being quite the looker. How do you feel about that?

What's not to like? I always think one should take things in a complimentary manner, even if one wouldn't necessarily use the same language oneself. A compliment is a compliment whichever way you look at it!

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Feature

Cedric Calus Cliff House Hotel Cliff House Hotel is a NEW boutique hotel nestled in the idyllic town of Southbourne. A charming, must stay hotel just a stones throw from Southbourne’s famous smooth sandy beaches. With a fast growing reputation for their delicious locally sourced menu, the food itself is reason enough to visit.

Hotel owner Andrew Gosling commented ‘My original vision for the hotel was to be the perfect setting for a weekend break, as a home from home for the business traveller, great for a dinner with friends or just for a glass of wine in the garden; and it has become just that. Our first months have surpassed all our expectations. Our special events and evenings have become highlights for the local community from our weekly Thursday evening Cocktail Club, Sunday Lunches to summer Hog Roasts and Italian inspired Dinners ’ The charming boutique hotel is managed by an award-winning team, who are dedicated to offering a professional friendly service for both residents and non residential guests.

Head Chef, Cedric Calus, has been developing innovative seasonal menus for guests at Cliff House from hearty breakfasts, traditional Champagne afternoon teas to modern cuisine.

Ingredients are locally sourced, seasonal and of the highest quality. Cedric’s Seafood and Vinery sharing platters have become renowned favourites on the bar menu. Preparations for Christmas at Cliff House Hotel are well underway; from 28th November to 21 December a festive inspired lunch and dinner menu will be available.

Michelin trained, Cedric, tempts diners with his delicious home inspired menus from Barbary duck breast and fondant squash to monkfish fillet with chorizo polenta. Belgium born Cedric, spent 7 years training and working in Italy at Michelin starred restaurants including Castello Banfi. ‘Italian cuisine still inspires me today, simple ingredients but rich in flavours and cooked with love.

In the kitchen it is important for me to use fresh, quality, local, seasonal produce; it is the best way to ensure delicious flavours. We have discovered some amazing local artisan producers and fish suppliers across Dorset; it is such an exciting culinary area, with a varied clientele looking for modern interpretations of classic dishes and locally sourced ingredients.

The fish we have sourced this summer has been simply delicious. Southbourne is a great place to work it offers such a diverse range of suppliers who provide quality, fresh produce. I love the beautiful beaches and running by the sea after work too.’

Cedric brings a wealth of expertise and passion to the Cliff House Hotel kitchen which he imparts to all those under his management in the kitchen and with guests in the restaurant and bar ‘My dream dinner table would be a lively group of 4 or 6 perhaps, a table who would engage with the options on the menu and who would enjoy talking through the ingredients and the composition of the dishes. I would like to do a few little 'tasters' for them at the start of their meal to demonstrate the high level of dedication that goes into all our dishes at Cliff House Hotel”

For more information contact: t: 01202 424 701 www.cliffhouse-hotel.com

A WHITE CHrIsTmAs AT

WHITE CHrIsTmAs BAr LOUNGE From 28th November 2014 uNtil 23rd december 2014 aNd 27th december uNtil 30th december 2014 available From 11.30am – 9.00pm

Come and celebrate the festive season here at Cliff House Hotel from Friday 28th November when the hotel bar lounge and gardens will be transformed into a magical White Christmas.

Enjoy seasonally inspired light bites and meals from our White Christmas winter bar lounge menu. Share one of our specially created Christmas platters or White Christmas Teas with a loved one, group of friends or family.

If it’s just a drink you require, sample a mug of our homemade mulled wine or make your Christmas even more festive and choose a cocktail from our specially designed Christmas cocktail menu. Come and enjoy our festive cocktail club every Thursday throughout December. to reserve your table iN our bar louNge please call 01202 424701 groups oF Four or more must pre-book

GrOUP BOOKINGs

CHrIsTmAs COCKTAIL mENU

We are now taking Christmas lunch and dinner reservations for groups of 15 or more. Menu now available - see online, or pop in and pick one up.

Avoid the hustle and bustle of the yuletide period and relax at Cliff House Hotel with one of our delicious festive inspired cocktails.

Thirteen Belle Vue Road, Southbourne, Bournemouth, Dorset BH6 3DA

01202 424701 reservations@cliffhouse-hotel.com www.cliffhouse-hotel.com @Cliffhse_hotel /CliffHouseHotel

News

The power of Video marketing We talk to film maker Steve about why film is invaluable when promoting your brand.

How many times did you watch a video this week? Was it a video forwarded by a colleague, or a clip a friend shared on Facebook, or something daft or thought provoking that’s trending on Reddit, Pinterest or YouTube?

Then you already know about the power of video. Or perhaps you’re one of the very few who doesn’t regularly expose themselves to video marketing, whether it’s selfies with stars, how-to videos on the minute details of obscure hobbies, or slick trailers for new products and services. If so you are in the minority.

The reach and appeal of video marketing is undoubted. 46% of people surveyed said they’d be more likely to ask for information about products or services after seeing them in online videos. And that’s not just a survey statistic.

The average internet user spends 88% more time on websites that feature videos. Sites with video gain two to three times more monthly visitors. There are two reasons for this powerful effect: our own psychology is one and the other is the way search engines operate.

Humans are hard-wired to respond to faces and movement. In 1992 scientists discovered the fusiform face area (FFA) which is part of the occipital lobe of the brain dedicated to recognising faces. As a result our natural instincts to look at, and respond to, faces can be triggered by seeing people in videos – our interest is engaged and we react positively to the visual stimulus.

In addition, we have a natural tendency to respond to motion – our innate sense of self-preservation and curiosity causes us to follow any moving object with our eyes, which causes the brain to investigate the movement.

As a result, movement on a screen doubles the level of attention that we give to it. Search engines too, are ‘hardwired’, through the algorithms that govern their rankings, to respond to video. Having video on the landing page of your website can double its chances of appearing on the first page of Google and video anywhere on your website can increase search engine traffic by 150%.

For small to medium sized businesses, video is the swiftest and surest way to become recognised. Video marketing is effective because it has passion and heart, which allows any business no matter how niche, quirky or complex to express itself to customers.

A one-woman outfit selling personalised iPod covers, five guys creating financial solutions, or a firm of thirty people making sofa cushions, are all just as likely to reach a huge audience as the giants of video like Apple and Virgin.

All it takes is creativity, flair and a good product

to bring to market. There are two things about videomarketing that might surprise you.

The first is the cost – high calibre video marketing is now cost effective for even the smallest enterprise. The second is that, unlike other publicity systems, video marketing has its own inbuilt distribution mechanism – with the advent of YouTube and other sharing sites, video has already become the most shared marketing method, ever.

If you’re ready to bring the dynamic potential of video marketing to your business, or talk about any print advertising call us and to explore how we can help.

For more information contact: m: 07870 155 552 e: steve@kineticfilm.com w: www.kineticfilm.com y: youtube.com/user/kineticfilmltd

Scan Me!

Business waste to manage?

We can help you cut costs.

Bournemouth Borough Council’s commercial waste services are tailor-made to meet the needs of your business, specifically designed to cut waste going to landfill and will cut your costs from the very first collection. General rubbish, recycling or food - we can manage your business waste cost-effectively and sustainably.

No VAT or hidden charges - the price per collection is all you pay General waste and mixed recycling bins available free in various sizes Dedicated team Established and trusted operator with 30 years experience Collections 6 days a week, 52 weeks of the year

t: 01202 451615 e: adminsr@bournemouth.gov.uk bournemouth.gov.uk/commercialwaste

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News

Northfield Property Solutions Limited Building a reputation.

Creating sensational homes is what Northfield Property Solutions does best. You’ll find them renovating and refurbishing, building extensions, converting lofts and garages, or installing kitchens and bathrooms for both residential and commercial properties.

Hot tips for winter: • Make sure any pipes are sufficiently lagged in your loft so to avoid frozen pipes.

• It’s always a good idea to give any external wood a fresh coat of paint to stop the damp setting in and creating a larger job in the spring.

• It’s a good time to paint fences now all the plants have died back and been cut down and replace any damaged sections.

• Get any drafty doors and windows looked at and replaced if necessary.

Based on the South Coast, the business believes in ‘building a reputation’. Each project is bespoke and standards are impeccable. The team marries creativity and flair to practicality, reliability and the very best materials.

The team is approachable and expert. They’ll work with your ideas, uncover ways to save time and money and deliver a home and property that you’ll never want to leave! From concept through construction to completion, Northfield offer the whole package.

Imagine your dream home or simply creating a bit more space and luxury to your existing property. Northfield has the team, the experience, the skill and the passion to bring your vision to life.

They not only carry out beautiful extensions and renovations, but for around 10 years they have been working alongside New Forest Community First and Test Valley Home Improvement agency. Northfield have adapted bathrooms and created easy access bathing facilities and built ramps for the elderly and less-able, making their lives a whole lot easier.

For the perfect finish, Northfield’s in house design team will work with you to maximise rooms, create light, enhance with colour and add real style to the project. Emma Jane Interiors offers a complete interior design service and outside landscaping.

You’ll work together on creating the perfect look, on time, in budget, in keeping with craftsmanship, stunning detail and most importantly, with the overall feel of your home.

If you are considering any type of home improvement, Northfield Property Solutions will offer you its expert advice and a no obligation quotation. With over 25 years’ experience, the business has the perfect reputation for sensational work and complete reliability. Northfield is a qualified and trusted member of the ‘Federation of Master Builders’ and accredited by the Hampshire ‘Buy With Confidence Scheme’.

For more information contact: t: 01425 483964 w: www.northfieldproperty.co.uk e: info@northfieldproperty.co.uk w: www.emmajane-interiors.com e: emma@emmajane-interiors.com

21

Seventa Events Takes Over Print Room Local Events Company, Seventa Events, are set to take over The Print Room & Ink Bar in Bournemouth for December, transforming the former press room into a Winter Wonderland this Christmas.

Following an incredibly successful summer in which Seventa Events opened a unique “pop-up” restaurant right on the sands of Bournemouth Beach, the company have now announced they will be working with The Print Room and Ink Bar Bournemouth to deliver a series of magnificent Christmas events throughout December, ending with a bang with a New Years Eve bash!

Seventa Events will be transforming the grandiose former press room, The Print Room, into a “Christmas Playground”, decorated from top to bottom with a 'Traditional Magic Christmas Theme'. From Wednesday to Friday, The Print Room will be available during the day and evenings for “shared” Christmas Parties; catered specifically for smaller groups to enjoy a large scale Christmas party with three course meals, Christmas drinks and live entertainment.

Every Saturday & Sunday, Seventa Events will be spreading Christmas Cheer as The Print Room becomes an indoor Christmas Food Market and Bar, with a range of Christmas themed food stalls, alongside a 12metre long Christmas bar! On Saturday evenings there will be live bands and entertainment until 1am to get even the most hum-bug into the holiday spirit, whilst Sunday is a more casual affair with everyone’s favourite festive films being showcased on the big-screen all day, accompanied alongside delicious food and drinks!

Alongside this, Seventa will also be converting the Ink Bar Bournemouth into a spectacular Winter Wonderland Bar. With a wide range of specialist cocktails, Christmas drinks, Christmas themed tapas dishes, platters and hot sandwiches every Wednesday to Sunday, 11am ‘til late.

Simon Brooks, Managing Director of Seventa commented: “Following the success of our summer pop-up restaurant, we were keen to produce another, even more spectacular pop-up event – and of course, it doesn’t get any more spectacular than at Christmas time. As such, we’ve taken the opportunity to take over The Print Room and Ink Bar and will be spreading Christmas magic across Bournemouth this December!”

Seventa’s spectacular Christmas Takeover will open from Friday 28th November and will run through December right up to the New Year, where one and all are invited to take part in the festive fun!

For more information contact: t: 01202 237433 e: info@seventa.co.uk w: www.christmasbar.co.uk f: www.facebook.com/christmasbarbournemouth t: @ChristmasVenue

News

5@7 Breakfast Club In support of Wessex Cancer Trust It’s ‘Big hearts and deep wallets’ with the region’s friendliest business networking group

Just over £700 was raised by the contractors and builders of McAleer & Rushe who held a charity football match in aid of Wessex Cancer...

Well done lads

Hazel Hatch of the Wessex Cancer Trust, said, “I couldn’t have wished for a better response from the members of 5@7, I only joined six months ago but I feel like I’ve been here forever – it’s just so friendly”.

Aaron Barker, of Gordon Barker Lettings knows full well the persuasive powers of Hazel: “never in my life did I think I was going to jump out of a perfectly serviceable aircraft, but I did! It was great fun and all the 5@7 members contributed so well to raise much needed funds for the Wessex Cancer Trust”.

Another skydiver was James Moore of JRM Carpentry, “we all have a great laugh at 5@7, but I really appreciate the underling professionalism of the group. We work hard to play hard, and skydiving for Hazel’s charity is typical of how we operate, we support and work for each other whenever possible. Being crazy enough to jump out of a plane helps too.”

But jumping out of aeroplanes isn’t mandatory for joining the 5@7 networking group though.

As one of 5@7’s founding members, Ian Pound of Longham Motor Engineers is justly proud of planting this successful social acorn: “It’s all down to the friendly nature of our group

members, we’re not huge or impersonal, everyone knows exactly who everyone else is, and just as important, what they specialise in, and best of all - we’re still growing.”

Over £2000 has been raised for Wessex Cancer from the members of 5@7 networking from sky diving to a skittles night and a race night in the planning.

The 5@7 networking group meets at 7am every Friday at the Peartree Business Centre, Cobham Road, Ferndown Industrial Estate. The group is free to join with only a £20 a month levee (4 meetings with breakfast) for a freshly cooked breakfast. For more information on this unique approach to breakfast networking visit www.5at7.net

For more information contact: m: 07805 201 032 w: www.wessexcancer.org.uk

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23

Restaurant Review – Vetiver at the Chewton Glen The term “Foodie Destination” is bandied about a little too flippantly for my liking. But after just five minutes at Vetiver, it was simple to understand what all the commotion was about.

The house restaurant at the multi awardwinning Chewton Glen Hotel is exactly that: a true foodie destination. We were welcomed by a charming doorman, and shown to the bar – a haven in dark wood – where we were offered the extensive menu (as well as the option for a 6 course tasting menu of house specialities) by effervescent Restaurant Manager, Claire.

What struck me was the staff’s dedication to guest care: whilst in their safe hands, I felt comfortable to completely switch off and just soak in the dining experience. And the service is, in this reviewer’s opinion, unmatched – with a Head Waitress, two table waiters and the most charismatic sommelier you could hope to spend time with. I warn you, I began to run out of superlatives.

My pre starter consisted of a bowl of sweet pumpkin soup with candied pecans – a dish that, in conjunction with breads straight from the oven, was one I frankly didn’t want to end. Our sommelier chose wines for each course that perfectly cut through or balanced the flavour of each dish, never leaving a heavy palate.

Starters soon arrived: a refined salad with succulent strips of salt beef, horseradish and other radishes (one can never have too many radishes), and topped with a crisp duck egg than ran perfectly with a soft yolk.

For mains, whilst my colleague became enamoured with his Dorset Veal Holstein, I was sinking my talons into a traditionallypresented slow cooked lamb tagine. Once the porcelain cloche was removed, my senses were taken over, transported to Morocco, where the gorgeous sweet flavours of apricot balanced perfectly with the spicy harissa and chilli, adorning the tender lamb. A clever accompaniment of pomegranate-jewelled couscous completed the dish.

In truth, of the eleven main courses on offer, I fancied the sound of at least ten of them – a testament to the sublime diversity of the menu.

To complete the perfect evening, what else but a divine blackberry and vanilla Baked Alaska – something I confess to have craved since THAT incident on The Great British Bake Off. Vetiver needs to be commended for being full on a Monday night. Yes, some were hotel residents, but our Head Waitress informed us that many were local diners. They’ve done well to break down classist perceptions – the restaurant is actually very accessible, with special offers adding temptation, like a three course lunch for just £25 certainly hard to ignore. On the other hand, it’s easy to understand how they’ve won so many awards – with cuisine and service that begs for a second helping. Needless to say, we’ll be back for more. Much more.

For more information contact: t: 01425 275341 w: www.chewtonglen.com/restaurant

News

Home Based Businesses are no longer the cottage industries of yesteryear.

Fast forward your mind set to the 21st century which finds many of us broadband connected at home with the hardware and software installed which form the key foundations on which to build our own home based businesses (HBBs).

The rapid growth of the HBB sector has compelled the government to address legislation to support emerging HBBs. Samantha Acton, proprietor of successful home based business, Domestic Angels (www.domestic-angels.com), and Chair of Southbourne on Sea Business Association (SoSBA) recently attended the inaugural Home Business Summit at Somerset House, hosted

by Enterprise Nation. The significance of the event was reflected by the range of speakers which included Jon Steinberg of Google, Matt Doris of Etsy.com, Kiki Loizou of The Sunday Times and Matthew Hancock MP Business Minister amongst others. Topping the bill, and truly reflecting the gravitas of the event, was an appearance and workshop to establish next steps delivered by the Prime Minister, David Cameron.

New measures announced on the day to support HBBs included: • New legislation will make it easier for people to run a business from a rented home. The law will be changed so that landlords can be assured that agreeing to this will not undermine their residential tenancy agreement. A new model tenancy agreement will also be made available shortly.

• Updated planning guidance makes it clear that planning permission should not normally be needed to run a business from your home.

• New business rates guidance clarifies that in the majority of circumstances home based businesses will not attract business rates.

Business Minister Matthew Hancock said “It’s this spirit of personal endeavour and selfdetermination that is driving our economic recovery. But home businesses don’t just fire up the economic engines and create jobs, they turn dormitory towns into living communities, they keep our streets safer, and by driving down car emissions, cleaner too.”

Mandy comments, “It is great to see that home based entrepreneurs are being supported on a national level and taken seriously as businesses that contribute over £300 billion to the economy. These changes in policy reflect the growth of the sector and we look forward to supporting Home Based Businesses in every way we can”.

Established in 2002, Domestic Angels provides employment for c.20 people whilst they look after many more in their own homes with housework and home help services allowing their clients to live the lives of their choosing.

This business, like many other HBBs, is as sophisticated as one that is office based and therefore deserving of recognition at local, national and European policy making levels.

Mandy Payne, Chamber President, agreed that it is refreshing to discover that the Government is now including HBBs in its long-term economic plan with a focus to make it easier for start-up HBBs.

Finally there is some recognition that HBBs are no longer being born out of necessity or as a passing hobbies. HBBs are a response to the new opportunities given to us by technological evolution and our in-built British entrepreneurial DNA.

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News

Jamie joins the MC Team

MC Plan Boilerplate

MC Plan & Site Services, a leading firm of Independent Building Inspectors in the South, is excited to welcome a new member of staff.

MC Plan & Site Services Ltd is an Independent Corporate Approved Inspector company founded

by Mark Cook in September 2013.

Jamie Edwards, based in MC Plan & Site Services’ Poole office, started in the construction industry after obtaining his degree at King Alfred’s University in Winchester where he achieved a 2:1 Honours.

They are licensed and regulated by the Construction Industry Council (“CIC”) to carry out building control throughout England and Wales.

Later he went on to study at Poole and Bournemouth College where he gained further qualifications and is now a chartered member of the Chartered Association of Building Engineers.

Jamie worked for Bournemouth Borough Council for nine years as a Building Control Officer and brings with him vast knowledge and experience in a range of areas, varying from domestic extensions and new build properties, to large flat developments and commercial projects such as schools and sports grounds.

Mark Cook, Managing Director of MC Plan & Site Services said: “We are thrilled with Jamie’s appointment as he and I have worked together for many years and are both committed to trouble shooting any problems that may arise when building works are taking place.

Visit www.mcplanandsiteservices. co.uk for more information on MC Plan & Site Services and to view the full list of their services.

Mark has over 25 years of Construction industry experience with over 15 years specifically within the Building Control environment. Working previously for both the NHBC and Local Authority Building Control, Mark’s knowledge base and experience is extensive and varied across both the public and private sectors, incorporating refurbishments of existing office buildings and entertainment venues.

MC Plan & Site Services Ltd aim to provide a personalised and professional building control service to all clients regardless of size and value. MC Plan & Site Services act as a ‘one stop shop’ encompassing all building control services under one roof in an efficient and cost effective manner. They work closely with all parties involved throughout the process including the application submission, planning assessments, site inspections and completion of works.

For more information contact: t: 01202 681160 w: www.mcplanandsiteservices.co.uk

MC Plan & Site Services Ltd operate across Poole, Dorset and also in Hampshire, Wiltshire, Devon, Somerset, Surrey, Sussex and London and offer the following services: 01 Structural engineering consultancy 02 Fire risk assessments

03 Disability Access consultancy 04 Codes for sustainable homes 05 Technical Seminars

27

Sharon Canning, Move On Rentals & more….

What are you doing within the community?

Last year we raised money for Wessex Cancer Trust by entering 'Business Come Dancing', this was fun and rewarding and I loved taking part and learning the Salsa.

More recently my lettings manager did a skydive on behalf of Move On to raise money for ‘Streetwise’.

How did you get into the property industry?

I have been a landlord for over 30 years, worked in the lettings industry for 23 years including owning Move On for nine years. I bought my first property at the age of 19, which had 3 bedrooms and I rented out 2 of them so inadvertently became a landlord and now own a small portfolio.

We are also sponsoring two events with Dorset Cancer Care Foundation. It is great to be able to help and support local charities and I am a great believer if we earn the Dorset £, then let’s try and keep our money where possible in Dorset and help the local businesses to survive the turbulent times.

10 years ago I travelled all over the UK training other Letting Agents on a software that had been designed for letting agents. I was often surprised at how little some agents knew!! It was during this time, I was in Move On training when the Directors decided to call it a day (it had only been trading for six months). I saw the potential in the Business and decided to take it on.

Due to being recognised in the Venus awards for 'small business', 'entrepreneur', and 'life time achievement' over the last few years, I wanted to give something back and became the sponsor for the 'Life Time Achievement' award for the Venus Awards 2013 and 2014. An extremely humbling experience when meeting the finalists, we have amazing women in Dorset!

Since then we have grown from 1 employee to 9 employees (one a year), because of this we moved to bigger premises on two floors in Branksome in September 2011.

You are a very busy woman, do you ever stop?

I am a workaholic and am often on my computer until midnight most nights.

How is business?

It has been a really great year for us. Move On Rentals which deals with residential lettings throughout Poole and Bournemouth is doing very well, the management side of lettings is forever developing in striving to give the best service. This year we had our website redesigned to include being now mobile friendly as well as offering all our tenants the ability to report any maintenance issues 24/7.

Our sister company ‘Landlord to Landlord Sales’ has seen fantastic results this year. This is an online national estate agency where we sell tenanted properties from landlords to landlords avoiding loss of rental income to both parties (as well as making the tenants happy at not losing their home). The housing market has seen a good price growth this year and this has impacted with ‘reluctant landlords’ taking the opportunity to sell their property. We are proud to say 99% of the sales we have put in hand are successful, which is phenomenal results when you hear 3 out of 4 are falling through in the normal sales market. We have also won an award for this website.

What else have you been up to?

I now produce and present my own radio show every Wednesday for 2 hours and this is dedicated to the property Industry on our local community radio station Hope FM. I absolutely love doing this, being able to talk about my industry as well as inviting guests on who are connected in some way to the property world and educate us on their expertise. I also give a presentation each month to a group of investors with an update on the lettings industry and the forever changing legislations. This is very much an educational evening with other speakers and I am proud to be part of this. I am also speaking at the Bournemouth Landlord Exhibition this November, which is very exciting. I love my Industry with absolute passion, you can never stop learning and it is so important to have great staff by your side who believe in the same ethos as you, together we created our own mission statement, which we are very proud of.

Our mission at Move On Rentals is to match the right tenants to the right property swiftly and efficiently; To exceed expectations in all areas and to provide our clients with the highest level of service and to demonstrate honesty, trust and mutual respect; We seek to be different and employ a sense of humour which we believe enriches the landlord and tenant experience; to embody and encourage enthusiasm for our work and the relationship with our clients.

I believe self-growth can only be accomplished by doing things outside my comfort zone, so I do tend to find myself saying yes to things and then the day before thinking ‘oh …. What have I put myself up for?’

I am a Christian and believe my strength comes from God. I am mindful of always being thankful for what I have and for opportunities that present themselves.

I am turning 50 soon, so the plan is to celebrate in some trips away, which will be a great way of recharging the batteries.

What is the future?

That is a great question. Lots… you will have to watch this space.

For more information contact: t: 01202 711169 e: info@moveonrentals.com w: www.moveonrentals.com

News

Local businesses and charities form closer bonds Speed dating event hosted to encourage more strategic working relationships

Over 50 businesses and charitable organisations from across Bournemouth and Poole regions were brought together for a “speed-dating” style event, aimed at strengthening ties between the private and third sectors.

The event, orchestrated by Business In The Community, took place at the Menzies Carlton Hotel on 8th October, and included guests from some of the region’s top employers, including Lloyds Bank, JP Morgan and Bournemouth University. Charities from a diverse array of causes were also in attendance, including the likes of Healthwatch Dorset, Lewis Manning Hospice and Wessex Autism.

The event followed a speed-dating format, whereby each charity met with each local business for just three minutes – enough time to make introductions, trade contact details, and arrange follow on meetings. The event was supported by Bournemouth Chamber of Commerce and Bournemouth Council for Voluntary Services.

Hannah Walker, who works for Business In The Community – seconded for a year from her role at Lloyds Banking Group, managed the event and said: “What a fantastic turn out! It is so inspiring to see so many businesses and charities working together. It’s not just about asking for donations (in fact charities attending were instructed not to ask for cash handouts on the day), but more about businesses sharing their other resources – their valuable people, and their precious time!”

As part of the Group’s ambition to Help Britain Prosper, Lloyds has committed to second 60 Business Connectors in UK communities by the end of 2014. The Group has also provided £600,000 investment to fund the infrastructure and training academy for all Business Connectors regardless of which business they are from.

Ian Jones, Head of Regional Community Partnerships at Bournemouth University, said: “I had the pleasure of attending the LUNCH & LEARN ‘SPEED DATING’ EVENT at the Menzies Carlton Hotel on the 8th October. Not only was the morning professional, unique and enjoyable, it was also incredibly interactive and a resounding success. Hannah and the team were great hosts and the whole occasion had a real community feel. I met many new contacts and look forward to another event in the near future.”

The free event received such glowing testimony, that the intention is now to put on similar events in the near future.

For more information contact: w: www.bitc.org.uk.

29

5 Minutes with: Mark Liddle

So tell us a bit about how Mark Liddle Partnership started?

35 years ago, I stood on Lambeth Bridge & threw my briefcase in the Thames & said - never again would I work conventionally! At that time I was MD of 3 companies that were part of a huge group & I couldn't stand the politics.

That was a Thursday; on the following day I drove round to my 3 offices in London, said goodbye to all the staff & put my car keys through the head office front door & caught the train home. The following day I went to Italy for a week & came back & thought "oh dear what have I done"! I happened to bump into a manager of what was then called Midland Bank & told him what I'd done.

He said despite the fact you're quite young, you've had a lot of experience in business & I think you can help some of my customers. I then specialised in corporate recovery - trying to keep companies alive - & in 2004, my practice was taken over by a substantial firm of Insolvency Practitioners. In a year I became the biggest generator of work in the company & I also became the most criticised person in the company because I helped directors/ shareholders. Insolvency Practitioners have a legal obligation to creditors & therefore, whilst they can advise directors, they can't help them.

I put up with working there for 5 years & decided to leave to go back on my own & took 2 senior managers who between them have over 30 years experience in the insolvency world. We specialise in helping businesses who are struggling financially & if the business has to go through the insolvency process, we are there purely to help the directors/shareholders.

Our prime concern when we are called into a struggling business is to help it trade through & assist them to make money.

What advise would you give anyone starting their own business?

The main advice we give someone who is going into business is to help them understand that the ONLY reason for going into business is to make money. We also advise them to trade as a limited company & to produce monthly profit & loss accounts - the latter helps them to focus on profit. We also advise businesses to do credit searches before they give credit.

What has been your biggest high in business?

My biggest 'high' was when I was called into a Poole based company where I went through the figures & advised the director that we will trade through this. I explained that one of my jobs was to keep the creditors on our side because the last thing they wanted was for the company to go bust. The director said he was surprised at my recommendation as he had met with 2 firms of Insolvency Practitioners that morning & both of them had advised to put the company into a formal state of insolvency. We then traded the company & 2 months later, the company was solvent & profitable.

Could you describe one of your typical workdays for me?

A typical day is meeting directors/ shareholders of companies struggling financially & explain to them their various options. We probably on average do this twice a day, sometimes three times a day. Some of the rest of the day is talking to creditors etc.

What parts of your job do you find most challenging?

I'm a Certified Fraud Examiner & I try to do only a few jobs per year as it's so easy to spend a huge amount of time investigating & getting nowhere. Some of the investigations can be somewhat challenging as it was when I investigated the directors of a football club several years ago!

Does your business have a stated mission statement, the reason that this business exists?

Our mission statement is - we are here to help struggling businesses & to show them how to make money.

Where do you see the business in 5 years?

In 5 years, I will have retired - or died! - but I can see my colleagues continuing with the practice.

The service we offer & the way we work is unique & that's partly the reason why we are always busy.

For more information contact: t: 01202 551 193 e: office@markliddle.com www.markliddle.com

News

Domestic Angels get you winter ready Samantha Acton, Operations Director at Domestic Angels, has been giving advice on how to get winter ready in this baking hot September we are having. Samantha’s company is keen to advise clients how to get winter ready and not face any surprises.

Many of Domestic Angels clients are families or elderly people living alone and a guide on what to do is really handy.

The key thing to remember is that while the weather is fair, utilise it by getting out your winter jumpers, freshening them up in the sun and get those duvets out for airing. Secreting conkers around the house, which I learned from Samantha, are a gem of an idea to keep the spiders at bay. Open the windows and clean the insides of the frames which get dirty during the summer where we have them open as often as possible. Get those carpets cleaned as we’ve been walking in and out with bare feet or dry shoes both of which carry in outdoors muck. Clean those lampshades as now we are the turning lights on more often we begin to see the muck.

On a more practical note it is sensible to use this time to clear the gutters to prevent overflows and get the chimneys swept before lighting fires. Bleeding your radiators now releases any trapped air, allowing hot water to fill every part of your radiators and warm your home more efficiently.

“When it’s actually cold Samantha commented “these things are all so easily overlooked and a vulnerable person or a mother may suddenly be in a much worse situation if disaster strikes and incurring unnecessary costs”.

Samantha gives an example of a client, a single working lady who lives in a thatched cottage, she is always having spiders in the house and the conker trick, has been welcomed with open arms as there has not been so much of a sniff of a spider.

Samantha commented “ It is sensible to do as much preparation for winter as possible before it is upon us as then it is too late, always be prepared with candles and matches in case of a power cut and have your utility numbers to hand in case of breakdown“ Dorset based business Domestic Angels has recently promoted two of its Angels to team leaders as the business goes from strength to strength. Operations Director Sam Acton took the decision to promote Marie Raggett and Lisa Cooper so she could utilise their ever growing skill bases and also move the business forward strategically without her being so hands on day to day.

There are fifteen angels and Domestic Angels is a Venus regional and National award winner for Home Based Businesses and Sam is a home business champion, and having 15 staff members all employed and being paid holiday goes to show that the days of cottage industry type home businesses are long gone.

Lisa and Marie have both been with the firm over 5 years and are both dedicated to Sam and the Domestic Angels brand.

Commenting after the promotion Lisa said “ I joined the Angels after having my daughter Milly and was able to fit in my hours around childcare needs, I am delighted with my promotion I feel so privileged that Sam has the faith in me to help her run the company and we have just recruited 3 new members of staff. I recently appeared on Radio Solent to discuss my role and this was so nerve wracking but just goes to show how my role has evolved and I am happy to be part of a thriving business in a period of such growth especially bearing in mind Sam runs it all from home “

Marie also commented and said “I am really pleased to have been progressed like this and love the fact I am constantly learning new skills, I love working with the Angels and every day is completely different. We of course sign confidentiality agreements so there are no horror stories to share!! “ Operations Director Sam Acton said” These changes are in order to evolve the infrastructure of the business in order to obtain more growth. This year 20132014 we have achieve a 24.7% growth in turnover and 40% in profit. This growth of course helps absorb auto enrolment, wages and changes in legislation which lead to extra overheads.

This means I can concentrate on growing our domestic clean side of the business whilst Lisa and Marie concentrate on business development and recruitment."

31

Daniel Clark - Northwood New Business / Negotiator Why do landlords rent with Northwood?

This is what our landlords say:

"Impeccable customer service, with no hassles. Would recommend them to anyone looking to rent out their property. Took great care of my property. Could not rate them more higher".

Pam, Landlord, Bournemouth

What do Northwood offer?

Northwood offer 4 different letting options for landlords, tenant find only, part managed, fully managed and our unique instant guaranteed rental income scheme.

What does guaranteed rent mean?

Guaranteed rent is what it says, rent paid to landlords on the same day every month even if the tenant doesn’t pay or the property is vacant.

You as the landlord will never lose a penny in rent for the duration of your contract. This is not an insurance policy. Also come with us for three years and we will pay you instantly.

What costs are involved in Guaranteed Rent?

None, you pay no commission, no set up fees and no court cost if we have to evict a tenant.

How long are your contracts?

We offer 3 different contracts 1 & 2 year contract you are guaranteed to be paid within one month after we have taken on the property even if the property is still vacant. or sooner is the tenant moves in. 3 year contract is slightly different this is paid to you INSTANTLY from day one, as soon as you hand me 2 sets of keys, landlord instruction form and the property is in an acceptable condition we will transfer money across to your bank the same day.

Why choose guaranteed rent?

As we are all aware times are hard for us all rents and mortgages, living cost are increasing every year and tenants are struggling to pay rent. With the guaranteed rent you have total peace of mind no hassle, no risk and guaranteed money each month. Evicting a tenant can cause a lot of stress, loss of rent and may have financial implications. With the guaranteed rental scheme not only do we pay for legal fees we attend on your behalf and deal with all paper work involved.

What happens at the end of the contract?

You can simply renew for another 1, 2 or 3 year contract or have your property returned to you in the same condition taking in to consideration fair wear and tear.

Which areas do you cover?

Northwood has 85 offices and over 13000 landlords nationwide. From our offices in Winton we cover most BH postcodes, covering from the New Forest, Christchurch, Bournemouth, Poole and surrounding areas.

How much will I get?

Call me on 01202 520302 and I will arrange a no obligation market appraisal and supply you with figures there and then.

"When I started my search for a letting agency I spoke to five agents within the local area. Northwood immediately impressed, being the only company to demonstrate a rigorous process and documentation to back it up. Since engaging Northwood, I have had no regrets".

Mrs Sheerin, Landlord, Manchester

About myself I have worked for Northwood since May 2010 and have seen the business grow from strength to strength. Our first office opened in Boscombe and we moved to our new Winton office in 2013. I am a keen golfer playing off a handicap of 4 and I am currently the club champion at Canford Magna golf club. Always happy to play a round of golf with a client or potential client as we all know a lot of business can be discussed while enjoying the walk and the 19th hole.

For more information contact: t: 01202 520 302 w: www.northwooduk.com e: bournemouth@northwood.uk.com

News

Q&A With Helen Winter, Creative Director of Coral Interiors

So what does Coral offer?

We design and style properties to sell or rent quickly and for the best possible price. Home Staging or Property Styling is increasingly important for homeowners, landlords and property developers.

It’s both an art and a science to appeal to your target buyers/tenants, whilst spending minimal time and money to get the optimal result. We also offer traditional Interior Design for the residential market as well as small hotels and restaurants.

Why are you so passionate about Home Staging?

You just have to look at any property portal to see the countless missed opportunities, with homes lingering on the market way too long.

You see homes which will never appeal to their target market, or are poorly photographed and destined to be overlooked for weeks or months. Home Staging means spending a little time and money upfront and easily recouping that investment several times over when the property is sold.

Do you think there is still room for professional Interior Designers, when people are more sophisticated, increasingly shop online and mostly know their tastes and preferences?

Interior design is even more important as consumers become more discerning. A designer works to understand what the client needs, and how they can achieve the look and feel of a space for the best price.

Designers are up to date with new products, technologies and materials, and have access to industry leading forecasting, so that you don’t end up investing in a look which is on the wane.

How can you help businesses in Bournemouth?

Good design is no longer optional. Poor layout or lack lustre interiors are a huge turn off for consumers whether in shops, hotels, restaurants or public spaces.

If you are an hotelier, or run a B&B you will probably live in fear of Trip Advisor, where we all go before we book a room. So often it is the look and feel of a guest house or hotel that lets it down, even if the food and customer service is great. People want to feel like they have ‘treated themselves’ and look to hotels to lead design. They want their room, the lobby and the restaurant to look better than their own home, and they want to be inspired. ..And you want them to rave about you on Trip Advisor and boost your occupancy rates.

What else can you offer business owners?

Many entrepreneurs and small businesses are now using video to collaborate, train or for marketing and if you are speaking from a cluttered desk, with 20 year old certificates on the wall, or dated wallpaper, you’re missing an opportunity to represent your brand and your business.

Coral Interiors works with entrepreneurs, coaches and advisors with an online presence to align the look of their look of their location/ backdrop for video training or skype calls with the brand and aesthetic they have established on their website and brochures.

So many people have stunning websites, logos and photos, but when you watch their YouTube channel it looks like a different person and the video is either distracting or unprofessional. We work with videographers or DIY video makers to enhance the aesthetics of their surroundings, to create a set, either permanently or for temporary filming.

You need a clean, uncluttered and aspirational space to keep your clients tuning in.

For more information contact: t: 01202 798 837 or 077844 69334 w: www.coralinteriors.co.uk

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Improvements to tackle congestion across Bournemouth This winter Bournemouth Borough Council is continuing to improve transport links in and around the town Designed to encourage more people to cycle, walk and use public transport, the improvements aim to tackle future congestion by creating easier, safer and more attractive options for how people travel.

As new works are just getting underway, several projects are drawing to a close; including the improvements at Horseshoe Common. The works, are part of the ongoing regeneration in this part of town, and will not only improve traffic flow, but will make the area a more pleasant place for people to live, work and visit - in turn stimulating economic activity and employment.

Newly improved Horseshoe Common

Here is a round-up of the upcoming works: Richmond Hill Works have just got underway to create a more vibrant and fresh welcome for those living, working and visiting this part of town. In a bid to improve road safety and encourage more people to travel sustainably, the works will see improved cycling and walking facilities as well as changes to the look and feel of the area.

Castle Lane West This winter will see the start of the second phase of works along Castle Lane West to enhance the overall environment and give people better options for how they travel to work, school and the shops. These improvements will include the introduction of high quality continental-style cycle lanes, separating cyclists from motorists which will help reduce the perception of danger, and encourage more people to cycle.

Bournemouth Travel Interchange A package of improvements have been planned to create a more welcoming feel to this part of town and give people enhanced transport options. These works will provide better bus and taxi waiting facilities, clearer signage, and improvements to road safety, as well as landscaping to make the area safer and more attractive.

Boscombe Works in Boscombe town centre, where Palmerston Road meets Christchurch Road are due to continue throughout the winter and into March 2015. A key part of these works will see the introduction of a ‘shared space’, which is designed to reduce traffic speed, ease congestion, whilst improving access for cyclists and pedestrians. These works will also enhance the overall look and feel of the area.

Christchurch Road Major improvements to walking, cycling and bus facilities along Christchurch Road in Bournemouth are already well underway, and are set to continue between Southbourne Road and Iford Roundabout.

Designed to ease congestion on a key commuter route, these works will make sustainable travel safer, easier and more attractive through the introduction of high quality walking and cycling routes.

Seabourne Road, Southbourne In a bid to ease traffic flow in and around Southbourne, works are underway on Seabourne Road.

In addition to transport improvements, the Council will also work to enhance the look and feel of the area, by sprucing up the street scene, removing unnecessary signage and implementing urban realm improvements.

For more information on the improvements across Bournemouth please visit: w: www.threetownstravel.co.uk

Feature

Only

Chamber Christmas Party

£35 per ticket

at the Village

Friday 5th December 2014 Great location, great atmosphere, great food and great company!

Join fellow Chamber members and guests at our special Christmas Party night.

• Glass of sparkling wine on arrival and private cash bar • 3 Course Christmas dinner plus coffee, with half a bottle of House wine • Dancing till late • Plenty of free parking • 10% of bar takings donated to the President’s Charities Mark the date in your diary and please book early to avoid disappointment: www.bournemouthchamber.org.uk/events

BCTC Christmas Party sponsored by

Dress code: Cocktail Dresses for ladies and Lounge Suits for men.

The Village Hotel, Deansleigh Road, Bournemouth, BH7 7DZ Special overnight room rate: £60 for a dble room inc. breakfast and use of Leisure Club.

LED lighting is creating such enormous social, environmental and economic benefit that the three scientists who invented the blue LED, which led to the creation of ‘white’ LED lighting, were awarded the 2014 Nobel Prize for Physics in October.

Lighting currently accounts for over 22% of the world’s energy consumption, but LED lighting has the potential to reduce this to 4%.

LEDlightGURU has helped many local companies to understand exactly how much they can save, whilst ensuring they have the best lighting available possible. No project is too small (or too big!) and we ensure that the savings you will achieve will be more than the cost of changing from day one. We also advise on Government tax incentives, grants, rebate funding available and whether your business qualifies for a zero percent interest finance agreement.

So far this year LEDlightGURU has helped our “top 300” Dorset business partners save over £1million per year on their energy bills – have you joined the revolution?

310%

White Hart Hotel

Five Year ROI

450%

West Hants Club

Five Year ROI

About LEDlightGURU LEDlightGURU is a local Bournemouth business with national reach, specialising in energy assessments and quality branded LED lighting products for commercial and domestic purposes. Our DECC accredited energy assessors use our unique energy assessment software, Lumispec, to rapidly & accurately specify the best lighting schemes for you.

Free Energy Survey In honour of the Nobel Prize, LEDlightGURU is offering the first 150 applicants a free lighting energy survey by quoting "BH Business Nobel Prize” on 01202 960049.

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* Refers to energy used for lighting

CALL:

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VISIT:

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Join us

How to Join The Bournemouth Chamber To become a member you can join and pay online at www.bournemouthchamber.org.uk or complete this form, detach and send with your payment to: Bournemouth Chamber of Trade and Commerce, Argyll House, 158 Richmond Park Road, BH8 8TW. For more details please contact execofficer@bournemouthchamber.org.uk

Membership fees (Fees are based on the number of employees) 1-5 Members £75

6-25 Members £95

26-99 Members £135

100+ Members £195

Join Now Trading name of applicant Contact name Description of business Address

Telephone Email Website Number of employees Signature of applicant Date I / We apply for membership of the Bournemouth Chamber of Trade and Commerce and, if elected, agree to be bound the Rules and Constitution of the Chamber. I/We enclose payment for the total amount of £ made payable to BCTC, for membership of the Bournemouth Chamber

By becoming a member you agree to share your contact details with other members, only for the purpose of informing you about their business and any offers they might make you. Addresses and contact details are never passed to non-members and never sold.

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Supply Shack Social shopping is growing!

Local Social Enterprise company, Supply Shack Ltd are pleased to announce that Seb Seymour owner of Cream Design & Print has joined the team at their premises in Basepoint as the new Print & Production Director.

Seb said, “It’s great to be able to offer my customers a wider service backed up by a dedicated team. Knowing that we’re supporting Lewis-Manning this year as our nominated charity makes the work even more meaningful.”

Des Day, Managing Director of the business supplies company agreed that, “to be in a position to provide a greater service to our fantastic customers is definitely a step in the right direction. Seb

brings an extensive knowledge and definitely adds to the office banter!”

Supply Shack works with a different charity partner each year that benefit from the profits of the company. They are the UK’s first and only office supply business to have been awarded the prestigious Social Enterprise Mark.

Applications to become their new ‘good cause’ for 2015 need to be in by the end of April 2015.

For more information contact: Caroline Pope 07711 307 906 w: www.supplyshack.co.uk e: caroline@supplyshack.co.uk Paddy King Office: 01202 331 686

Commercial waste and recycling services Waste less

Recycle more

Cut costs

Sebastian Seymour & Des Day

Call to fin us d out how much you c oul save! d

With more than 30 years experience in commercial waste, we can offer you a refuse and recycling service that is second to none - specifically designed to cut waste going to landfill and cut your costs from the very first collection.

No VAT or hidden charges General waste and mixed recycling bins available free in various sizes Dedicated team Large fleet of modern vehicles Collections 6 days a week, 52 weeks of the year

tel: 01202 451615 email: adminsr@bournemouth.gov.uk www.bournemouth.gov.uk/commercialwaste

News

Kinson Business Forum - A little History Kinson was part of the great parish of Canford Magna until 1865 when it became part of the borough of Bournemouth in 1931. The parish name changed a number of times over the next 900 years Kynestanton - Kinestaneston – Kenstaneston – Kinstanton – Kynston – Kingston How – Kingston until finally settling on Kinson in the early 20th century.

Prior to the development of Bournemouth in the early 19th century, the coast from Christchurch to Poole with its sandy, gently sloping foreshore made ideal territory for smugglers to land their contraband. Some of these men are buried in the graveyard of St Andrews Church, the parish church, and include Robert Trotman who was killed by excise men on the shore near Poole in March 1765.

Perhaps the most famous smuggler in the area was Isaac Gulliver 1745-1800 who owned several properties in Kinson. It is reputed that a Table Tomb of the Oakley family in St Andrews Church graveyard was used by smugglers, to hide contraband and that barrels were also hidden on the roof of the church tower. Kinson today is a bustling suburb of Bournemouth and little remains of its past except a strong sense of community and a will to keep Kinson and its history thriving.

Kinson Business forum Established some 18 years ago and formally called the Kinson Traders Association (KTA), in 2011 it was identified that the KTA had become less active. With a recognised demand for business support, a project called Going Forth in the North was put into place to help revitalise and grow the trading group once more.

This was funded through the Bournemouth Council Recession fund and delivered by the Bournemouth Chamber.

In June 2013 a new trading group was formed as we know it today – Kinson Business Forum (KBF). The group was driven by a small number of enthusiastic business people, all seeking the same goal – to support local Kinson Traders in their business ventures.

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Photo In the Stocks Bob Wright, KBF Chair, Mandy Payne, BCTC President and right hand side Jacqui Rock, Chamber Executive.

In the beginning much success was had, the TESCO build was progressing well with what the locals wanted, the main high street was re-tarmacked in red, and by working with many agencies like the Council, the Police and the North Bournemouth Crime Prevention Panel (NBCPP) great success was achieved.

Three people became instrumental in the development of the group - Ramesh Lal, Sam Benstead-Wright and Adam Jacobs.

Ramesh contacted organisations such as the Bournemouth Chamber of Trade and Commerce for advice and guidance, Adam and Sam canvassed the traders for support, and support there was. A meeting was held in the Kinson Traders Market on Tuesday 16 July 2013, attended by representatives from the Bournemouth Council, Bournemouth Chamber of Trade and Commerce, and traders and charities from the Kinson Village. Fifteen traders were required to start the group and this was achieved; the new Kinson Business Forum was born.

An initial steering group was formed consisting of Ramesh Lal (Chair), Mike Edwards (Vice Chair), Anita Oliver (Secretary), Adam Jacobs (Recruitment) and Bob Wright.

The aim of the steering group was to recruit new members and to start to tackle issues raised within the business and local community.

The aim of the KBF is to give local businesses in Kinson Village a collective voice to ensure that improvements are made and sustained in a democratic manner.

The KBF provides a communication network between businesses and the local village community so that any potential issues can be identified, raised and hopefully addressed before they become a major issue. This will ensure that Kinson Village is recognised as a vibrant and friendly area to live and work which assists in continuing to secure future investment in the area.

KBF – The future Business continues to look bright for the future of Kinson. The arrival of TESCO, has added a new arm to the local business community with the new TESCO Management team already becoming part of the KBF membership moving forwards.

We have a brilliant network of support from the BCTC, local Councillors, Churches, schools, the HUB and other local organisations that are helping to maintain Kinson as a special place to live and trade. If you are interested in joining or supporting the Kinson Business Forum, please contact: Bob Wright Chair of the KBF E: poppies_florist@hotmail.co.uk Bournemouth Chamber of Trade and Commerce E: execofficer@bournemouthchamber.org.uk

News

Faces in Places On The Road - Kinson 1. John Barr-Richardson Letters Logos Peter Lunn Cracking Media 2. BHOTR_Kinson 3. Diane Avery Jane Williams Forever Living Louise Berkhaur BCTC Executive Officer Heather Martyn BCTC Executive 4. Sue Robathan Melodies In Motion 5. Paul Thompson Southern Despatch Bill Riddle BCTC Executive 6. Bryony Diplock Cutting Edge Productions Danielle Alexander Jeunesse Beauty 7. Jacqui Rock BCTC Executive Louise Berkhaur BCTC Executive Officer.

8. Maria Yeomans Trevor Henstridge Tesco 9. Mike Lesley Edwards Ellies Doll Workshop 10. Mark Gracey Flavourfy Mark Tanner Kinson Link Magazine 11. Paul Scadding Outset Nuria Sanchez Get Set For Growth

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BCTC on the Road – next stop, Southbourne!

After the resounding success of the recent BCTC on the Road event held at Kinson Conservative Club in September, the Bournemouth Chamber are on the Road again in November, heading to Outset in Southbourne on Tuesday 25th November.

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The event is open to both members and non-members of the Chamber, and is the perfect way to meet like-minded business people, in an informal early evening environment. Local businesses are also invited to showcase themselves, using their promotional materials in a designated area of the venue.

Mandy Payne, BCTC President comments “The Kinson “On the Road” event was such a success. It was great to see so many businesses building relationships on the night and meeting with organisations that will help our local traders drive their businesses forwards.

Communication with our members is a priority for the Chamber, and we aim to deliver valuable information to our Trade Groups at every opportunity”.

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For more information contact: w: execofficer@bournemouthchamber.org.uk www.bournemouthchamber.org.uk/events.

Faces in Places

Faces in Places Beales Breakfast September 2014 1. Aaron Barker Gordon Barker Lettings Ben Lewis A Plan Insurance Mark Gracey Flavourfy Roland Gilbert New Way UK 2. Beales Breakfast Sept 14 3. Dominic Satterly Ideal Design Interiors Marc Del Llano Aldridge Brownlee Solicitors LLP

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8. Simon Head Head Wheble Funeral Directors Martin Bell Quantum Recruitment 9. Simon Head Head Wheble Funeral Directors Martin Davies Rawlings Davy Solicitors

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Cottonwood hOtel

4. Group Shot 5. Harry Fynn Plato Video Laura Fitzpatrick Lester Aldridge Solicitors 6. John Russ WPA Healthcare Kevin Sheldrake The Boardroom 7. Laura Fitzpatrick Lester Aldridge Becci Newton Charlotte Davies Coles Miller

• CORPORATE EVENTS • WEDDINGS • FOOD • PRIVATE DINING • LIVE MUSIC

01202 405010

www.cottonwoodboutique.co.uk 25/04/2014 11:47

FOOD • PRIVATE DINING • WEDDINGS • CORPORATE EVENTS • LIVE MUSIC

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Faces in Places BH Banter For more photos from this event visit: www.bournemouthchamber.zenfolio.com

September 2014 1. Angela Roland Gilbert New Way UK 2. David Coleman BCTC Executive Lesley Stephenson Head2Toe Catering Workware 3. D ebbie Cohen Streetwise HR Andy Edwards Banu Biret Trash Media 4. Mark Higgins Sense IT Support John BarrRichardson Letters Logos Paul Day SIS Property Services Ltd

5. Jonathan Evans Freelance Voiceover Artist Mandy Payne BCTC President 6. Laura McHarrie YTKO Dorothy Brown Even Keel Finance 7. Lesley Stephenson Head2Toe Catering Workware Mandy Payne BCTC President Alex Wiggins TARA Business

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01202 405010

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8. Louise Seager Inspiration Agency Debbie Tarrier Business Scene Justin Cohen Lauren Whitty Darren Northeast PR Banu Biret Trash Media 9. Mark Julia Gracey Flavourfy

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OCEAN VIEW H OT E L

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Join us

New Members See who is part of the Chamber Paul Day S.I.S Property Services Ltd 01425 472 881 www.sispropertyservices.com

Pamela White The Lions Club of Bournemouth 0845 8332823 www.bmthlionsclub.org.uk

Helen Winter Coral Interiors 07784 469334 www.coralinteriors.co.uk

Emily Pike Autism Wessex 01202 703 584 www.autismwessex.org.uk

Paul Betteridge The Laptop Fixers 01202 805 000 www.thelaptopfixers.com

Russell Graham ADX Solutions Ltd 01202 201 290 www.adxinternetmarketing.co.uk/

Mark Gracey Flavourfy 07833 297 193 www.flavourfy.co.uk

Haytham Lahham La Luna Restaurant 01202 911 800 www.laluna-restaurant.com

Diane Avery Diane Avery 07791 221572

Robert Ward Cosmapec Supply Chain Management 01202 236 405 www.cosmapecsupplychainmanagement.com

Russell Sartain ECO Bourne 07875 657 906 www.ecobourne.co.uk

Lucy McNeil 23.5 Degrees Ltd T/A Starbucks 01489 784 093 www.23-5degrees.com

Adam Dixon Adam Dixon 07877 608 853 www.adamdixon.co.uk

Marnie & Ronnie Inside Out Cleaning & Gardening 07825 185502

David Wheeler Bournemouth Careline 01202 452795 www.bournemouth.gov.uk/careline Ruggero Calo Bournemouth Podiatry 01202 443 892 www.bournemouth-podiatry.com

Maurice Thomas MTA Consulting 07976 058245 www.mtaconsulting.com Dean Leber Chines Property Agents 01202 294 696 www.chinesproperty.com

Mike Potter HJS Essentia Ltd 02380 386586 www.hjsessentia.co.uk

Sylvia Goddard HR That Helps Ltd 07765 863923 www.hrthathelps.co.uk

To become a member you can join and pay online at www.bournemouthchamber.org.uk or complete the form, on page 36, detach and send with your payment to: Bournemouth Chamber of Trade and Commerce, Argyll House, 158 Richmond Park Road, BH8 8TW.

Membership fees (Fees are based on the number of employees) 1-5 Members £75

6-25 Members £95

26-99 Members £135

100+ Members £195

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Chamber Patrons:

Margaret, 75, living with cancer My day didn’t start too well.

Everything had got on top of me and I felt really low. When I called the Macmillan Support Line, I didn’t know where to start. But somehow they helped me find the words.

Just talking honestly about how I felt was such a relief. Now I don't have to cope with the bad days on my own.

For cancer support at home, over the phone, call the Macmillan Support Line free

0808 808 00 00 (Monday to Friday, 9am–8pm)

macmillan.org.uk Macmillan Cancer Support, registered charity in England and Wales (261017), Scotland (SC039907) and the Isle of Man (604).

What’s on

What’s On Make a date in your business diary: BH Monthly Events

Wednesday 5th Green Knowledge Network

Wednesday 12th AFC Business November Breakfast Event

November Monday 3rd BH Banter Call in for a drink and make the most of the monthly gathering.

Central Bournemouth 6:00 - 8:00pm Free Wednesday 5th Green Knowledge Network If you are a business offering green products or services...or a company looking for help with your sustainability programme...

Central Bournemouth 5.00 - 8:00pm Free Thursday 6th 2014 Bournemouth Landlord Exhibition It's the perfect event to network, gain invaluable advice, tips & tricks, and learn from some of the best!

Village Hotel 12.00 - 8:00pm Free

Friday 5th Chamber Christmas Party 2014

Thursday 18th Beales breakfast

December Wednesday 12th AFC Business November Breakfast Event With the last AFC Business breakfast being a sell out, this is sure to be another great networking opportunity.

Goldsands Stadium 8.00 - 10:30am £15.00 Tuesday 25th BCTC on the Road BCTC are going 'On The Road' and building on the success of BH Banter and coming out to the Trading Districts.

Outset, 63, Darracott Road, Southbourne 6:00-8:00pm Free Thursday 27th BH on the GO Please join us for BH On the Go the Networking Lunch, your FREE quarterly lunchtime networking event - lunch and refreshments included.

Basepoint Bournemouth 12:00 - 2:00pm Free

Monday 1st BH Banter Call in for a drink and make the most of the monthly gathering.

Central Bournemouth 6.00 - 8:00pm Free Tuesday 2nd Marketing Managers Lunch This invite-only event is not an opportunity to sell sell sell, but a chance to share marketing challenges and expertise with those in senior marketing roles.

The Tank Museum 12:00pm Free Friday 5th Chamber Christmas Party 2014 Great location, great atmosphere, great food and great company!

Join fellow Chamber members and guests at or special Christmas Party Night.

The Village Hotel 6.00pm £35.00

Wednesday 10th Business Essentials - Top Ten Ways to Maximise Employee Performance Staff salaries are often a big cost to a business, so it’s essential that employers identify ways in which they can maximise their employees’ performance.

North Road Campus 4:00 - 6:00pm £40.00 Thursday 18th Beales breakfast Work the room with your business cards as much or as little as you want. You'll be surprised what contacts you can make.

Beales Department Store 7:30 - 9:00am Free

Weddings · ·Weddings Sportingevents events · ·Sporting Businessfunctions functions · ·Business Charityevents events · ·Charity

A unique

historic venue TheGreat GreatHall HallThisThis1930’s 1930’shall hall proving a popular choice large events.

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INDOORHALL HALL- Talbot - TalbotHeath Heathboasts boastsone oneofofthethe largest sports halls Bournemouth, INDOOR largest sports halls in in Bournemouth, 36.5mx x19m.

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Our original WW2 AirAir Raid TheBunker BunkerThisThisis isa atruly trulyunique uniquespace space hire!

Our original WW2 Raid shelter can now bebe used forfor many interesting shelterwas wascompletely completelyrestored restoredinin2011 2011and and can now used many interesting ideas, this year we have hosted history lessons, photoshoots and heritage talks. ideas, this year we have hosted history lessons, photoshoots and heritage talks.

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Catering forfor anyany event from simple canapes or or CateringProfessional, Professional,high highend endcatering catering event from simple canapes buffet, toto 249 guests. buffet,totoa afour fourcourse coursegourmet gourmetdinner dinnerforforupup 249 guests.

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01202 761881 01202 761881 Rothesay Road, Talbot Woods, Rothesay Road, Talbot Woods, Bournemouth, BH4 9NJ Bournemouth, BH4 9NJ www.talbotheathvenue.co.uk www.talbotheathvenue.co.uk facebook/talbotheathvenue facebook/talbotheathvenue AMPLE FREE PARKING AMPLE FREE PARKING

Talbot Talbot Heath Heath The Thevenue venue

• VINTAGE PARTIES, FAYRES/RALLIES • MURDER MYSTERY PARTIES • CHARITY BALLS • FASHION SHOWS • VINTAGE PARTIES, FAYRES/RALLIES • MURDER MYSTERY PARTIES • CHARITY BALLS • FASHION SHOWS • DANCE SHOWS/ PLAYS • MUSIC RECITALS • ART EXHIBITIONS • MILITARY RALLIES • 1930/40’S HISTORY DAYS • DANCE SHOWS/ PLAYS • MUSIC RECITALS • ART EXHIBITIONS • MILITARY RALLIES • 1930/40’S HISTORY DAYS • ANTIQUES ROADSHOWS • SUMMER FETES/GARDEN PARTIES • SPORTING EVENTS • BUSINESS NETWORKING OR SPEECH EVENTS • ANTIQUES ROADSHOWS • SUMMER FETES/GARDEN PARTIES • SPORTING EVENTS • BUSINESS NETWORKING OR SPEECH EVENTS

Unlike most businesses, we love doing tax returns.

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