Personalized Hemophilia Care at Home for the Military Family by Diplomat

PERSONALIZED HEMOPHILIA CARE AT HOME FOR THE MILITARY FAMILY

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As a military family, moving and establishing new medical care can be overwhelming. [Diplomat Specialty Infusion Group] has people on their team who are military families as well. They were able to help us navigate and take full advantage of what our medical care covered. Our team with [Diplomat] has provided us with nonstop support. We’ve been given personal medical training learning to infuse our son, which in itself is a huge hurdle. It is because of them and their encouragement that my children have begun attending the yearly hemophilia camp. Our lives have changed for the better since meeting the amazing staff with [Diplomat]. I am grateful, not just for the services provided, but for the relationships we’ve formed. My gratitude is immeasurable. [Diplomat] exceeds our expectations. – ABBE W.

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You’ll Be Ready with Diplomat Specialty Infusion Group. TRANSITION & PREPAREDNESS Diplomat team members work with military health care providers to coordinate care and resources by providing: • Routine meetings and case conferences • Support during duty assignments • Seamless transition of care • School preparedness program • Emergency planning Whether you’re facing school, travel, emergency needs or another one of life’s suprises, you’ll be ready with Diplomat. SERVICE & ADVOCACY Diplomat provides customer service from attentive and sympathetic consumer advocates. These service representatives are also members of the bleeding disorders community. They include patients, spouses, parents, military family members and others who live with hemophilia each and every day. Our advocacy team will assist you in bringing awareness about the special needs of bleeding disorder communities to the Exceptional Family Member Program (EFMP). This helps ensure that appropriate specialties and resources are in place and available to you.

Diplomat Specialty Infusion Group is committed to giving back. EMPOWERMENT Diplomat is a leader in creating homecare programs that help patients and caregivers take control of bleeding disorders. Diplomat’s inhibitor management program, IMPACT, offers an enhanced level of support to families living with an inhibitor. This includes support for clinical, financial, psycho-social and educational needs.

REBUILD is a unique program designed to provide local support to patients who require physical therapy. The program is directed by a nationally renowned hemophilia physical therapist. EDUCATION We believe in the power of education. Our clinical education team, with more than 100 years of combined experience, is tasked with creating relevant educational programs. These presentations can be made to groups of any size in the place of your choosing. COMMUNITY Diplomat is committed to giving back to local bleeding disorder communities and connecting people with resources, including: • Educational scholarships • Support for youth summer camps • Support for nonprofit patient organizations 7

Diplomat Specialty Infusion Group is different. Diplomat is a different type of homecare provider because of our close involvement with patients. We are fully devoted to customer satisfaction. WE OFFER: All factor products and related supplies.

24/7 clinical support, 365 days per year.

Infusion supplies based on your brand and item preferencesâ&#x20AC;&#x201D;not ours.

Spanish-speaking representatives.

Military liaison to help you navigate specialized programs. Overnight drug delivery with emergency same-day service available in most markets.

Expert reimbursement team to help manage your claim filings and insurance issues. Home infusion nursing and support.

Transferred?

Wherever You Go, Diplomat Specialty Infusion Group stays with you.

7167 E. Kemper Road Cincinnati, OH 45249 Phone: 866.442.4679 Fax: 877.588.8470 diplomat.is/specialtyinfusion