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April 2002 Volume 61, No. 7
Contents z z z z z z z z z z
Voice of America: America's Message in the Wired World President's Corner USAID Development Information Services SLA Membership Funding Winner Public Service Behind the Closed Door: Cataloging Essay Contest! John Philip Sousa Middle School Selected as Chapter's Community Outreach Project Join the DC/SLA Young Professional's Team for the Multiple Sclerosis Walk SID Development Information Workgroup Program Remembrance of Elizabeth Stone DC/SLA Annual Business Meeting and Banquet
Voice of America: America's Message in the Wired World Wrap up the DC/SLA year by attending the Annual Business Meeting and Banquet featuring Robert R. Reilly, recently appointed as the 25th director of the Voice of America. Mr. Reilly is the first director to be appointed from within the ranks of the VOA, and is a veteran producer and program host of On the Line, a weekly television and radio foreign policy talk-show. As The VOA turns 60 this year Reilly believes "the VOA plays an unparalleled role in serving Unites States interests by providing accurate news and information vital to our global audience." How the VOA performs in coming years could be critical in providing what President Bush calls "atmosphere of truth" in parts of the world where the only available news is provided by sources with distinct political agendas. Has the VOA succeeded in making that message available? What are the challenges and success stories? How is the VOA responding to an increasingly sophisticated array of internet and non-traditional sources of news and analysis? Join us on May 16th for an evening of provocative discussion and networking. Mr. Reilly has held a number of positions in government and nongovernment organizations throughout his career including the presidency of the Intercollegiate Studies Institute and Senior Advisory for Public Diplomacy at the U.S. Embassy in Bern,
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Special Libraries Association assumes no responsibility for the statements and opinions advanced by the contributors to SLA's publications. Editorial views do not necessarily represent the official views of SLA. Acceptance of advertisement does not imply endorsement of the product by SLA. Chapter Notes, published 10 times per year is the newsletter of the DC Chapter of the Special Libraries Association (SLA). It is free to DC/SLA members. Advertising rates effective September 2001 are: $95.00- 1/4 page; $175.00 -1/2 page; $290.00 - full page. For information, please contact Chapter Notes Business Manager: Kelley Weber, Surface Transportation Board, 202/565-1668, weberk@stb.dot.gov EDITORS' NOTE: Friday, April 5 is the deadline for materials which can be included in the May 2002 issue. The issue is distributed approximately three weeks after the deadline. The preferred submission format is a Word document sent via e-mail. Materials for Chapter Notes should be sent to all of the editors: Marie Kaddell, LexisNexis, 1150 Eighteenth Street, N.W., Washington, DC 20036; 202/857-8223; fax 202/857-8233; marie.kaddell@lexisnexis.com Jan Alfieri, The Association of Fundraising Professionals, (AFP) formerly NSFRE, 1101 King Street, Suite 700, Alexandria, VA 22314; 703/519-8458; fax 703/684-0540; jalfieri@afpnet.org Layout: Amy Pass, Easter Seals, 700 13th Street, NW, Suite 200, Washington, DC, 20005; amypass@mindspring.com Event announcements should also be submitted electronically to the
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Switzerland. He is a prolific music critic for such publications as High Fidelity and Musical America as well an the author of articles appearing in such diverse publications as The Wall Street Journal and Reader's Digest. Mr. Reilly earned an A.B. in English with honors from Georgetown University and an M.A. in Political Science from Claremont Graduate School.
DC/SLA Internet Committee chair and discussion list moderator:
When: Thursday, May 16, 2002, 6pm - 9pm Cash bar and Dinner
Kristina Lively, (Webmaster) National Endowment for Democracy; 202/293-0300; fax 202/293-0258; kristina@ned.org
Where:The Army & Navy Club (on Farragut Square) 901 17th Street, NW Washington, DC Metro: either Farragut West or Farragut North exit; take exits for 17th Street end of platform. Parking on the street or in public parking lots in the area.
Liz Farley, (List Moderator) International Monetary Fund, 700 19th Street, N.W, Washington, DC, 20431;phone 02/623-7042; efarley@cais.com
Send address changes for Chapter Notes to: SLA Headquarters, ATTN: Address/Name Changes, 1700 18th Street, NW, Washington, DC 200092508.
Price: Members- $37.00; NonMembers- $45.00; Students/Retired: $18.50 The Club requires that all men wear a tie and business attire. Registration Form: ( Print-ready Form) Name ____________________________________________ Phone: ___________ E-mail: ____________ Payment Method: _______ Check _______ VISA/MC If paying by credit card, include: Card number __________________________________ Card Type ________ VISA _______ Mastercard Expiration date ________ Name on Card ________________________________ Signature _____________________________________
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President's Corner: Innovators in Our Midst By Sue O'Neill Johnson, DC/SLA President This month we lost one of the leading innovators and role models in our field, Dr Betty Stone. Please see the Remembrance for Dr Stone in this issue. The final profile of the series, "Innovators in our Midst" is Sheryl Rosenthal, innovative news librarian. Sheryl has been the Director of Library & Information Services, US News &World Report, for the past three years. Before that she was Manager of Research Systems at the Washington Post, where she had just completed a prototype of the News
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Research home page. Expectations by her new employer were "to increase the value of library services through the expanded use of technology." Here is how she has met these expectations. Sheryl’s action plan: 1. 2. 3. 4. 5. 6. 7.
Build on the Library’s existing foundation of excellence and professionalism. Introduce the intranet as a platform for information dissemination. Anticipate information needs and take a proactive approach to providing solutions. Create user self-sufficiency by distributing products on an enterprise-wide basis. Shift to a delivery model of disseminating to a broader audience… "service to many." Use technology to build easily accessible, practical end-user tools. Improve the efficiency of managing traditional library services (collection management, cataloging, serials control, and research).
The most dramatic change that has taken place The implementation of Sheryl’s proactive "service to many" approach has brought about significant positive change. Uncovering user needs is done by building close relationships with users, and fostering "the serendipitous exchange of information" that can result in added value. Timely response to one-on-one requests is still expected and delivered. Information gathered is looked at in terms of its possible reusability for a broader audience. Specific strategies you might try: User self sufficiency builds business End-users are encouraged to use desktop services, such as DJI, for simple requests and contact the Library for more in-depth research. This has reaffirmed the Library’s position as research experts while allowing them to create useful information products such as briefings and databases. Every Wednesday at 4PM the library hosts a social hour and invites the entire company for food and friendly conversation. This strategy fosters a sense of community in an informal setting. This was especially helpful when Sheryl was new to the organization, and this strategy continues to be valuable in making the point that the Library is a focal point in the company. Provide news briefing information packages The briefings, an organized array of information on breaking news topics, are posted to the Intranet by 9:30AM. A daily e-mail alerts the users to what is new on the intranet, and a hot link is provided for easy access. This new service has led to increasing demand and more business for the Library. For a modified, external version of this web service, go to www.usnews.com and click on News Briefings in the left frame. Integrate into the organization Sheryl reports to the editor, and attends the daily editorial meetings; library researchers have liaison responsibilities for each section of the magazine. Sheryl is routinely consulted and library staff are included, in planning meetings for special issues and projects. All of this ensures that they remain close to the editorial process. Provide desktop resources Some of the online databases, directories, and electronic journals include: FACTIVA; Associated Press; Books in Print; Congressional, federal and judicial staff directories; AMA journals; Aviation Week and Space Technology; Chronicle of Higher Education; National Journal; and Science Online; Library-created tools such as the U.S. News Archive; Terrorism and Enron web-searchable databases; and a journalist’s toolkit. Sheryl Rosenthal can be reached at srosenthal@usnews.com The final article in this series will be the May issue, when I will take a look at the series as a whole and will pull out some common threads among "innovators." Back to Top USAID Development Information Services Development Dialogue: Enabling E-Government in Developing Countries: ICTs Bringing Transparency Thursday, May 2, 2002, 12:00 noon—2:00 p.m.
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What types of benefits are being delivered by e-government applications? What are the critical success factors in implementing e-government? How can multilateral and bilateral aid agencies help? In this Development Dialogue Prof. Subhash Bhatnagar will address these questions and others with examples from case studies of applications which were successful in combating corruption and increasing transparency through the introduction of information communication technology - ICT. Prof. Bhatnagar will consider these issues from his wide exposure to developing and developed countries in his training, research and consulting work. Dr. Bhatnagar is currently with the World Bank in Washington DC, working on an assignment to mainstream EGovernment applications into the activities of the Bank. (Visit the World Bank E-Government site: www.worldbank.org/publicsector/egov) He is on a sabbatical from the Indian Institute of Management, Ahmedabad (IIMA), where he held the CMC Chair Professorship in Information Technology. In the past he has served as the Dean of IIMA and a member of its board of governors. At IIMA he coordinated the activities of two research centers: Telecom Policy Study Centre and the Center of Electronic Governance. His research has focused on IT for development, e-government and e-commerce. He founded and chaired a new Working Group in the International Federation of Information Processing (IFIP) called Social Implications of Computers in Developing Countries. He is the editor of the International Journal of IT and Development published by IOS Press and a newsletter on IT in Developing Countries. He is a recipient of IFIP Silver Core, and the Fellowship of the Computer Society of India. Subhash Bhatnagar's homepage: http://www.iimahd.ernet.in/~subhash Directions: The Development Dialogue will be held at the U.S. Agency for International Development, USAID Information Center Conference Room on the Mezzanine Level of the Ronald Reagan Building (RRB), 1300 Pennsylvania Ave., NW. Please bring a photo ID. The nearest Metro stop is Federal Triangle on the Orange and Blue lines. As you exit the Metro, signs will direct you to the RRB. The entrance to the USAID Information Center, containing the Library and Conference Room, is located on the Mezzanine level, behind and slightly to one side of the neon light structure in the atrium on the same side of the building as the Metro entrance and the Berlin Wall section. No reservations required. All welcome. Those coming from outside USAID do NOT need a USAID pass in order to reach this location, but should proceed to the Information Center where the receptionist will direct you to the conference room. Back to Top SLA Membership Funding Winner — 2002/2004 As part of our Chapter twinning project with a developing country librarian, we are pleased to announce the winner of our two-year SLA membership funding for 2002/2004. Dr. Krishana Gopal Tyagi is Director of the National Social Science Documentation Centre at the Indian Council for Social Science Research in New Delhi, India. He holds a Masters in Library and Information Science, and M.A. and Ph.D. in Political Science. He is associated with many major programs and policy issues related to Library and Information Services in Social Science in India. He is also very active in training workshops for academics and librarians and in developing teaching kits and modules. Dr. Tyagi is playing a leading role in a number of local, regional and global associations, such as Delhi Library Network, Information and Library Network (INFLIBNET), Asia-Pacific Information Network (APINESS) and International Committee for Social Science Information and Documentation (ICSSD). Let's welcome Dr. Tyagi as a new SLA member associated with the DC chapter and two divisions: 1) Information Technology and 2) Social Science. Back to Top Public Service Behind the Closed Door: Cataloging Essay Contest! Foot traffic‌ An interesting concept in the library world! If we are to judge our libraries' worth by the amount people who enter our library space we might be in for a bleak future. The wealth of resources offered by libraries via the net, and yes, even the unselected, unvetted, unverified, black hole of the internet itself, give people less and less reason to wander into the library space these days unless they have a specific item they need to put their hands on. And even if it is a physical 3-D item they need, we may offer to deliver it. Why should the darken our doorways? Is this good or bad? They will not see us sneaking Diet Coke at our desks even though we tell them there is no eating or drinking in the library. Can we get more "work done" without the constant interruption of people walking in on us
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while we are concentrating? Enticing… but that doesn't mean we want to stop serving our users! People are now using their desktops to access our information. And what is the major tool we have for that? Our OPACs! Yes, the online line public access catalog is how people can search, find, and even view the data we are collecting for them. It is one of our biggest assets. And we can actually say – with a strong voice – with heads lifted high – Yes! – Cataloging IS a Public Service! I jumped up and down when I saw buttons on friends when I was down in New Orleans. There were two versions. One is just straight forward "Cataloging IS a Public Service". The other – a more subtle and wider audience attraction is a Yin/Yang symbol on a round button. One edge says "Cataloging is a Public Service" and the other edge has "Reference is a Public Service". Out at OCLC in Ohio, these buttons were a result of a brainstorming session where Cynthia Whiteacre mentioned the phrase. Alane Wilson and Kay Covert, of OCLC, designed the buttons. They can be yours too for a simple winning entry in to this years cataloging contest. Write a one paragraph explanation of "Why Cataloging Is A Public Service" The winning essayist will get as a prize the buttons to proudly wear to all high-class events. Your winning essay may even be published in scholarly, informative newsletter such as ChapterNotes!! Deadline for submissions is July 5, 2002. Mail your entries to: Suzanne Pilsk, Cataloging Dept., Smithsonian Institution Libraries, NHB-Room 30 MRC -0154, P.O. Box 37012, Washington, D.C 20013-7012 or email to pilsks@si.edu Back to Top John Philip Sousa Middle School Selected as Chapter's Community Outreach Project The John Philip Sousa Middle School is located at 3650 Ely Place SE, in a predominantly low-income area of southeast Washington, DC. It has 400 students in grades 6 through 8. Ninety-nine percent of the students are African American. Many come from one-parent homes at best. Over 90% of the students are on the free or reduced lunch program. Over 25% of the student population are in the special education program. Due to budgetary constraints, the school opted to have a part-time librarian. Muriel Jenkins, is a retired librarian who taught 6th grade in the DC schools for several years before getting her library degree and becoming a school librarian. She has performed miracles in terms of getting the library functioning again and interacting with the students. The Sousa Library is a very old library with very old books and periodicals. It does not have many of the books on the recommended reading list for middle schools students in the District of Columbia Most of the books are old and outdated with copyright dates ranging from 1967 to 1975. Mrs. Jenkins was advised to throw away many of the books because they are outdated but refused to do so because the collection would have been depleted. For starters, the Chapter is going use the money it received from the World Bank Community Outreach Program "Dollar for Doers" fund to help the Sousa Library purchase new books, especially science and reference materials. Then we will raise more money…. If you love to organize fund-raising events, or organize book drives, please contact Kenlee Ray, 202-483-2423, kenleer@aol.com or David Snyder, DSnyder@ascd.org. Back to Top Join the DC/SLA Young Professional's Team for the Multiple Sclerosis Walk The DC/SLA Young Professionals Group has organized a team for the MS Walk on Saturday, April 20, 2002. The walk is 8 miles, begins in Washington, D.C. and ends at Glen Echo Park in Maryland. Free shuttle buses will be available at Glen Echo Park to take all walkers back to the starting point in Washington. Walk organizers provide rest stops, with food and water, every two miles and lunch and
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SID Development Information Workgroup Program Wednesday, April 17, 2002 12:00 noon - 2:00 p.m. Quality Programs: The
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entertainment at Glen Echo Park. Special Team T-shirts will be given to team members who raise a minimum of $100 each. For further information on the MS Walk see the DC/SLA website at www.sla.org/chapter/cdc/yp/events/mswalk.html, the MS Walk website at www.msandyou.org/chapter_events/ms_walk/ms_walk.php3, or email Marla Schlaffer at mschlaffer@hotmail.com. When registering for the walk, please include the following information: z z z
Team: DC/SLA - Special Libraries Team Representing: The DC Chapter of the Special Libraries Association Team Type: Club Organization
Come out and join the effort while having fun getting to know other librarians/information professionals in the D.C. area!
Sabre Experience in Book Donation and Information Technology Training Programs Tania Vitvitsky, Executive Director of the Sabre Foundation in Cambridge, MA, will talk about Sabre's book donation philosophy and how their programs have evolved since 1986. For more information on Sabre, see their web site: http://www.sabre.org No reservations required. All welcome. Please bring a photo ID. The meeting will be a brown bag lunch held at Development Information Center (DIC), 1331 Pennsylvania Ave., NW, Suite 1425, Washington, DC. Closest Metro stop is Metro Center on the Red or Blue/Orange lines. Take the 13th Street exit from Metro Center, turn left when you get to the street and walk to the corner of 13th and F Streets, NW. Cross F Street, and turn right to cross 13th Street. Enter the Shops at National Place. Walk to the North Office Tower access area on your left. Turn left into the elevator lobby and take the elevator to the 14th floor. On the 14th floor, walk away from the windows, turn right and at the corner, turn right again. Suite 1425 will be on the left about halfway down the corridor. To find out on the day of the event if the meeting is cancelled, contact the DIC
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receptionist at 202.661.5800. Back to Top Remembrance of Elizabeth Stone In this issue we remember a giant of our field, Dr Elizabeth Stone, Dean Emerita of Catholic University, who died on March 6th. Dr Stone is known for her work in the areas of literacy, continuing education, and training librarians in serving persons with disabilities. Wilda Newman, past SLA Board member, and a member of the Alumni Board of Catholic University, describes Elizabeth as "a wonderful and delightful person, to the end, besides being a role model to a whole generation of librarians." John R. Posniak, Senior Reference Librarian, Comptroller of the Currency Library writes: "She made it possible for us working stiffs to take a full course load at night at Catholic. She remembered her students and was a quick learner. As President of ALA she caught on quickly, and taught all of us, and I say this with love in my heart, not to be deceived by appearances! She took a chance on probationary students, like myself, when other, "more prestigious" (read: now defunct) library schools couldn't be bothered. I guess I have nothing but good memories of her and her late loving husband and German Shepard. She took nothing for herself and gave us lives and careers." Some of her most notable accomplishments were: Professional Associations: z President of the American Library Association (19811982) z Chair of ALA's National Library Week Committee (1983-1985) z Founder of ALA's National Partnership Program (19851987) z President of the Association of American Library Schools (1974) z President, District of Columbia Library Association (1966-1967) z President, DC Chapter of the Special Libraries Association (1972/3) z Co-Chair and Project Manager of the First World Conference on Continuing Education for the Library and Information Science Professions Professional Education of the International Federation of Library Associations and Institutions (IFLA).
Honors Received Include: z Establishment of the "Elizabeth W. Stone Lecture" and Loan Fund at The Catholic University of America (1990) z First recipient of the Ainsworth Rand Spofford Award "for outstanding contributions to library service in the Washington Metropolitan Area" (1990) z 1990 Alumni Achievement Award, The Catholic University of America z 50th Anniversary Honor Roll of the ALA Washington Office (1996) z Honorary Chair, Centennial Committee, District of Columbia Library Association (1992-1994) z Honorary Life Member District , Columbia Library Association (1994) z Honorary Life Membership, American Library Association (1986) z The Joseph W. Lippincott Award for Notable Achievement in Librarianship (1986) z Professional Award of the Special Libraries Association (1988) z Honorary Life Membership, Catholic Library Association (1984) z Presidential Medal for Distinguished Service to The Catholic University of America (1982) z "Mother of the Year" for the District of Columbia (1980) z Vice President, American Mothers, Inc. (1989-1991)
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Dr. Stone's obituary is in Washington Post, Friday, March 8. It can be accessed online at www.washingtonpost.com/wp-dyn/metro/obituaries/A58184-2002Mar7.html. The DC/SLA Chapter has made a donation to the Elizabeth Stone Scholarship at Catholic University School of Library and Information Science. Members are urged to join in with their support for the scholarship. Back to Top Registration Form for DC/SLA Annual Business Meeting and Banquet (See page 1 of this issue of DC/SLA Chapter Notes for details) Entree Choices: (please pick one!) _____ London Broil _____ Chicken Roulade w/spinach & provolone _____ Mushroom Ravioli (vegetarian) Name __________________________________ Phone: _____________ E-mail: _______________________ Payment Method: _______ Check _______ VISA/MC Card number __________________________________ Card Type VISA / Mastercard Expiration date ________ Name on Card ___________________________ Signature _____________________________________
Send completed registration to: Barbara Folensbee-Moore, Library Morgan Lewis & Bockius LLP 1111 Pennsylvania Ave., NW Washington, DC 20004 202-739-5131 For credit card registrations, e-mail your information to bfolensbee-moore@morganlewis.com. The fax option is no longer available. Due to fees incurred, all payments made by credit card will be non-refundable. Payment must be made in advance. No credit card payments will be accepted at the door. All registrations must be received by Friday, May 10, 2002. Back to Top
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