USER RESEARCH Learn what your users know
11
Build personas
12
Get face time with your users
13
Use paper prototypes
14
Test usability...online
15
Listen to actions
16
Vet your ideas
17
Choose your test wisely
18
Follow the flow
USER RESEARCH Learn what your users know
11
Build personas
12
Get face time with your users
13
Use paper prototypes
14
Test usability...online
15
Listen to actions
16
Vet your ideas
17
Choose your test wisely
18
Follow the flow