City Connections - June 2017

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Classes for the Kids ~Recreation Leagues ~ Fitness Classes ~ Senior All-Stars Classes for the Kids ~ Recreation Leagues ~ Fitness Classes ~ Senior All-Stars We’ve Got Your Guide to Fun! The Highland Village Parks Department is offering community education, recreation and fitness classes and programs. Visit HVparks.com to see everything we have to offer! Community Education, Recreation and Fitness Classes include: Basic Hunter Education, Dog Obedience Classes, Adams “At-Home” Kempo Karate, Camp Gladiator, Fit4Mom, Yoga, Pilates, Tai’ Chi Gung, Adult Kickball, Junior NBA Youth Basketball, Tennis, Country Western Dance Lessons, Stand Up Paddle Boarding Classes for the Kids include: Texas Parks and Wildlife Junior Angler Class, Children’s Cooking Classes, Adventure Art Camp, American Red Cross Babysitting and CPR and Sew Fun Camp Senior All-Stars Trips: Frisco Heritage & Train Museum – Frisco – June 20 - Cost: $15 Resident, $17 Non-Resident – Register by Thursday, June 15 Dallas Museum of Art – Dallas – July 10 - Cost: $22 Resident, $25 Non-Resident – Register by Monday, July 3 Registration for the trips is available online or at The Robert & Lee DuVall Center. Visit www.hvparks.com or call 972-317-7430 for reservation deadlines, cost and more details.

Movies in the Park

Grab your lawn chairs and blankets and join us for a movie in the park. It will be a fun evening for the whole family to enjoy. There is no entry fee for these events and movies will begin at dark. Concessions will be available for purchase. For more information please visit www.hvparks.com June 16 @ Doubletree Ranch Park – Middle School: The Worst Years of My Life

Doubletree Ranch Park

The splash pad at Doubletree Ranch Park opens daily June 1, 2017. The hours of operation are 10:00 a.m. – 8:00 p.m. The splash pad is open to the general public and not available for rent. There are three wet play sequence zones for continuous water action, including 15 water features served by 66 spray features and one water fall. The design mimics a natural creek look and flow to complete the premier Doubletree Ranch Park. The Flour Shop Bakery opens at the Park on June 3. While you’re out for a game, enjoying the splash pad or walking the trail stop by for a snack, a drink or a sweet treat. The Park also features free public WIFI so you can get some work done while you enjoy the beautiful outdoors.

Dog Park at Unity Park

Unity Dog Park is now open! This park is located at Unity Park, 2200 Briarhill Boulevard. Unity Dog Park is on the south side of the KCS Railroad tracks, is 1.5 acres and includes designated areas for small dogs and large dogs. The Park is open from 6:00 a.m. to 11:00 p.m. daily. The Park is closed every Wednesday for maintenance. The Park may close without prior notice when wet, icy, hazardous conditions exist or when maintenance needs are necessary. Status of the Park will be posted under the Dog Park at Unity tab at www. HVParks.com so be sure to check the website before heading to the park.

Kids Kamp

Highland Village Parks and Recreation Department has planned a summer for your children they will never forget. Join us in the mornings for organized games and activities and then stick around in the afternoon for field trips you won’t find offered by any other kamp out there! Field trips are taken 4 out of 5 days a week weather permitting. Each participant will receive a free T-shirt and additional T-shirts can be purchased for $15 each. Our kamps are scheduled weekly so you can customize your summer activities; however, space is limited and early registration is encouraged. Registration is the only form of reservation. Kamp begins June 12 and ends August 4 Location: Briarhill Middle School Morning Kamp: 8:00 a.m. - 12:00 p.m. $65 per week Afternoon Kamp: 12:00 p.m. - 6:00 p.m. $95 per week All Day 8:00 a.m. - 6:00 p.m. $160 per week Age: 6-12 years of age For information and registration please visit: www.hvparks.com or call the Parks and Recreation Department at 972-317-7430.

Having Your Roof Replaced? Make Sure Ventilation Pipes are Properly Installed Many homes in Highland Village sustained roof damage due to the recent hail storm events. City ordinance requires roofing contractors to be registered with the City and permits are required for roof replacements. Completed projects are starting to come in for inspection requests. As City staff is inspecting completed projects, they are finding many water heater and furnace flue vent pipes have not been properly reinstalled. In fact, 20% of the inspections conducted to date have failed because of this issue. Every resident must make sure their roofing contractor has properly re-connected the vent pipes. If a vent pipe is not properly connected, carbon monoxide will build up inside the home. Breathing in carbon monoxide (a colorless/odorless gas) can cause a person to pass out or, in extreme cases, cause death. Homeowners are urged to talk to their roofing contractor about properly re-installing and connecting ventilation flue pipes. If the roofing contractor does not do this, the homeowner will have to contract with a plumber or HVAC technician to provide the service in order for the project to pass City inspection and ensure the safety of the occupants of the home.

Wholesale Pass-Through Rate Increase in this Bill

A small change to the Wholesale Pass-Through rate is reflected on this billing. The Utility Rate Schedule is comprised of two sections: one addressing wholesale costs from the Upper Trinity Regional Water District (UTRWD), with the other for maintaining the City Utility infrastructure and operations. As costs to purchase water and treat wastewater from the UTRWD account for roughly one half of utility system operating costs, it is addressed as a pass-through rate. Each year, the projected sales from the Wholesale Pass-Through rates are compared to the expected cost from the UTRWD, resulting in an adjustment if needed. This is the second adjustment since 2010. The change needed for this year includes: Water - $1.50 increase in Base Charge and $.10 in the volume rate; Sewer - $1.00 increase in base charge with no change to volume rate.

Want to Volunteer? The City Can Use Your Expertise - Apply Now!

Do you want to serve your City and fellow residents? The city secretary’s office accepts applications from interested citizens who would like to volunteer their time to the City. In September each year, the City Council appoints volunteers to serve two-year terms on various Boards and Commissions which serve as advisory groups to Council and staff. City Council may also make appointments throughout the year to fill vacancies or to establish special ad hoc committees. As a volunteer your expertise will be utilized by Council and staff to shape the future of Highland Village. You will also benefit from learning how the City operates and forms policy. All volunteers must be residents of Highland Village and qualified voters. In order to be considered for appointment, you must fill out a volunteer application.

Additional information regarding each Board and Commission can be obtained by visiting the City’s website at www.highlandvillage.org under the Government section on the top, left side of the home page, and click on Boards & Commissions. Applications are available under the Volunteer Opportunities tab. You may also contact the city secretary’s office by email at citysecretary@highlandvillage.org or by phone at (972) 899-5132. Applications received by the city secretary’s office remain on file for one year from date of receipt. If you are interested in serving your community and want to be considered by Council for this year’s appointments, please complete an application and return it to the city secretary’s office no later than Monday, July 31, 2017.

E-Billing Now Available

You can now receive your utility bill via e-mail, go paperless and reduce the impact on the environment. Just visit https://www.onlinebiller.com/highland to enroll in E-Billing. Once you sign up, the monthly bills will be sent to the email address you designate. Along with your monthly utility bill, you will also receive a PDF version of City Connections so you can stay up to date on City news and events.


Save a Life! Learn CPR!

The Highland Village Fire Department conducts CPR / AED courses the third Wednesday of each month for our residents and neighboring communities. Training covers Cardiopulmonary Resuscitation (CPR) for Adults, Infants and Children and Automated External Defibrillator (AED) training. Our next classes are scheduled for June 21st and July 19th and will be held at the Highland Village Fire Station from 6:00 pm-9:00 pm. CPR costs are $40 for residents of Highland Village and $50 for non-residents with residential rates for Boy Scouts and Girl Scouts. Class size is limited, please sign-up early! Please register online through our website at www.highlandvillage.org by searching for “CPR” or contact the Highland Village Fire Department directly at (972) 317-0890. The Fire Department is on Facebook! Find seasonally appropriate safety tips, weather safety and pictures of our community activities.

DCTA 2017 Summer Youth Passes Available for Purchase

The Denton County Transportation Authority (DCTA) Summer Youth Passes are now available for purchase. The agency’s Summer Youth Pass Program provides children with the opportunity to navigate the community throughout the summer. For just $30, riders ages five through 18 will get unlimited access to the A-train, Denton and Lewisville Connect buses, Highland Village Connect Shuttle and Community On-Demand, and the University of North Texas (UNT) Campus Shuttle service all summer long!

The Summer Youth Pass is valid in June, July and August 2017. Passengers 14 to 18 years old are required to have a valid high school or DCTA-issued ID. You can purchase a DCTA Summer Youth Pass online at www.RideDCTA.net, or purchase a pass in person at one of the following locations: • Euline Brock Downtown Denton Transit Center (DDTC) • Lewisville City Hall • Highland Village City Hall If you don’t qualify for the Summer Youth Pass and are still looking for a little summer fun, check out our online summer fun guide. Whether its summer fun for the whole family, date-night ideas or activities for kids, DCTA can get you there. Popular destinations along DCTA routes include movie theaters, shopping centers, pools, libraries, bowling lanes, and much more. Check out many of the fun places you can get to using DCTA at DCTASummerPass.net to make your summer an adventure to remember! For more information about DCTA’s online summer fun guide and youth pass program, visit DCTASummerPass.net.

Mosquito Prevention is the Best Solution

Mosquito control programs are essential, without them, the mosquito population would flourish and cause potential health and comfort problems. The City has a mosquito surveillance program targeted to capture and test the mosquito species that can transmit the West Nile Virus to humans. Staff will be monitoring mosquito updates for the Denton County area. Here are some tips to help prevent mosquito breeding habitat. • Empty standing water from idle containers such as flower pots, buckets, cups and dog bowls. • Clean bird baths regularly. • Clean roof gutters to eliminate standing water. • Clean out French drain systems so they can drain correctly or treat with larvacide. • Repair access points in rain capturing systems or treat with larvacide. • Apply an insect repellent when outdoors. • Report dead bird sightings to the City’s Drainage Division or Code Enforcement. With more people enjoying outdoor activities, the City of Highland Village reminds residents to remember the four D’s: drain, dress, DEET and dusk/dawn. Report A Concern - Potholes that need filling, line of sight issues, standing water, and parks or trails that need cleaning can be reported using your iPhone or Android mobile device through the Eye on Highland Village application. Just search GoRequest in the app store and make sure you have GPS enabled or turned on. Once the application has been downloaded, simply open, select the issue, take a picture, and tap submit. Eye on Highland Village picks up the exact location and sends the issue directly to the appropriate staff member to fix it. You can track your submitted issues and, if you enter a valid email address, receive notification when the issue is resolved. *In order for the application to work from your mobile device, ensure that you have the GPS enabled or turned on.

Back Flow Prevention

City Code of Ordinances, Chapter 90, Article 2 regulates cross connections and back flows. This means the City regulates the undesirable reversal of flow of a liquid, gas or other substances to the potable water system as a result of a non potable source being connected to the potable water supply. This includes private wells, lake pumps, hazardous commercial applications and non hazardous commercial applications. Thermal expansion is a requirement as part of this section. Thermal expansion is the change of the specific capacity of water when it is heated (ie: water heaters). The City operates a closed water distribution system and without thermal expansion installed on the private side of the water service, internal plumbing damage could occur if safety devices on appliances fail to operate correctly

Garbage, Recycling and Yard Waste Pickup

Weekly trash and recycling services in Highland Village are provided by Waste Management. Waste Management also collects residential yard waste on a weekly basis (Mondays) for use in a composting program. • Waste Management runs garbage pickup from 7:00 a.m. to 7:00 p.m. Tuesday through Friday. • If your trash has not been picked up by 7:00 p.m., fill out the online form on the city website on the Garbage and Recycling page or call Waste Management at 972-315-5400 and they will reschedule your pick up. • The city provides one recycle cart. Additional recycle carts are an extra $2 per month charge. Contact Utility Billing at 972-899-5090 for more information. • The City does not provide your trash container. • Waste Management picks up yard clippings for the entire City on Monday - that’s over 5,100 homes - so please follow the guidelines on the Yard Waste page on the city website. • We have a household hazardous waste program through Waste Management; just call 1-800-449-7587 to schedule a pick up. • Residents get one free disposal per month at the Lewisville landfill, just take your driver’s license and current water bill and if both show the same address, you’re good to go. • Residents can contact Waste Management at 972-315-5400 for questions, bulk pick-ups, and missed collections.

Water Use Conservation / Drought Contingency Plan

PHASE ONE – SEASONAL CONSERVATION IN EFFECT MAY 1 – SEPT. 30

1. No outside watering between the hours of 10:00 a.m. and 6:00 p.m. Hand watering of shrubbery allowed at any hour. 2. Variances to this regulation may be granted by permit only, available at the Municipal Complex (inspections/permits counter). 3. Users of private well water or Lake water for irrigation are required to post a sign indicating so in a conspicuous location. 4. Hand washing of vehicles shall be permitted providing there is no wasteful runoff. 5. Wasteful runoff, by any means, shall be prohibited. Water Your Landscape Wisely A common misconception is that you must water your lawn daily or every other day. The truth is, daily watering will WEAKEN your lawn. Water deeply and infrequently. Don’t be waterless, water less, water smart.

Yard Waste and the Environment

Residents and businesses are becoming more aware of the impact that improper disposal of yard waste has on their landscape, wallet, and local lakes, rivers, streams and creeks. By leaving grass clippings and leaves on your lawn, you are supplying it with natural fertilizers and you spend less money on store-bought fertilizers. A nearby storm drain may become clogged if grass clippings and/ or leaves are swept or blown into the storm drain. Clogged storm drains may cause flooding and requires that the City come out and clean the storm drain. Yard waste in a local waterway depletes the oxygen level in the water, which is harmful to aquatic life. What should you do with your yard waste? • Remove yard waste from streets, sidewalks and driveways. Blow or sweep grass clippings or tree leaves back up into the yard where they can help provide additional nutrients to your lawn. • Don’t bag it. Use grass clippings or fallen leaves as mulch or shred them and use them to fertilize the lawn and protect landscape plants from extreme weather. Mulching mowers and blades make this easy. If you have a compost bin, add the yard waste to that bin. • If you hired a company to care for your lawn, educate them on proper lawn care.

Taking Your Dog for a Walk? Don’t Forget the Leash!

The City of Highland Village has a leash law that requires all dogs to be on a leash when they are not confined to a home or fenced yard. If an animal should damage, soil, defile or defecate on property other than the owner’s property, the City requires pet owners to immediately remove and properly dispose of such waste.

Going on Vacation? Sign Up For Vacation Watch Offered by the Highland Village Police Department and free for residents. When you are away you can request your home be placed on “Vacation Watch.” When listed, patrol officers will periodically stop and check your home. Officers may walk around and check your property for any signs of forced entry, damage or suspicious activity. To request a Vacation Watch: • Call Police Dispatch at 972-317-6551 and request a Patrol Officer stop by and pick up your completed Vacation Watch form. While there, the officer can give you some helpful tips on securing your property and conduct a brief security survey. You can download the VW form on our website by clicking on Vacation Watch under Police Department. • Call Police Dispatch at 972-317-6551 and the dispatcher will complete the VW request for you. • Fax your completed VW form to Police Dispatch at 972-899-5088, or drop it off at the PD anytime.


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