MAY JUNE 2008
The 6th Annual SNMA
Golf Classic Friday, May 16th 2008 Angel Park – Palm Course Registration/Breakfast begins at 7:00 AM; Shotgun Start at 8:30 AM
Not a golfer? Putt your focus instead on
The 3rd Annual SNMA Putting Classic
Angel Park – 7th Heaven Putting Course (18 hole event) Registration begins at 11:00 AM; Shotgun Start at 11:30 AM • Awards BBQ to follow at 1:30 PM Deadline for reservations is May 2nd. For sponsorship opportunities and to reserve teams, contact 436-SNMA. All teams and sponsorships are “first paid, first sold.” No reservation is guaranteed until payment is received. Come find your sweet spot with us. The SNMA Golf Classic is always a swinging good time.
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MAY JUNE 2008
FEATURE ARTICLES
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Fair Housing Focus: Trends in Fair Housing
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Wait a Minute, Didn’t Someone Say Print Was Dead?
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SNMA Market Trends 2008 – A Look Back
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Insight Into Southern Nevada’s Fourth Quarter 2007 Multifamily Applicant Risk Index
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INSIGHT NEWS & UPDATES
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President’s Message Train Your Brain!
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SNMA Welcomes Our Newest Members! Community Outreach Update 2008 NAA Conference and Expo Coming Together 2008 Calendar of Events Spotlight on Platinum Sponsor: Western Risk Insurance
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Southern NV Multi-Housing Association - Forms & Publications
Magazine Committee: John Sigman Board Representative Chris Schreiner Committee Chair/Editor Allison Williams Front Cover Art/Layout
For Advertising Information Contact: Newsletters Ink 800.639.0465
www.snmaonline.org
I TEM 5 -Day Pay or Quit*** 5 -Day Notice Breach of Contract*** 5 -Day Unlawful Detainer*** 3 -Day Nuisance*** 3 0-Day No Cause Termination*** 3 0-Day Notice to Change Terms*** A bandonment*** S ecurity Deposit Disposition C ommunity Inspection*** N otice to Vacate*** R oommate Relinquishment*** A pplication to Rent L ease*** (Members Only) L ease Renewal***(Members Only) M ove-In Inventory & Condition*** 2007 Salary Survey L andlord/Tenant Law Handbook (Members Only) A ffidavit of Complaint I nstructions to the Constable O rder of Summary Eviction
PKG. OF MBR PRICE NON-MBR 25 25 25 25 25 25 25 25 30 25 25 50 12 25 25 1 1
10.50 10.50 10.50 10.50 10.50 10.50 Download Download 10.50 10.25 Download 14.75 19.95 10.25 14.75 49.95 129.00 Download Download Download
15.50 15.50 15.50 15.50 15.50 15.50 15.50 15.50 15.50 15.50 15.50 NO SALE NO SALE 15.50 19.75 99.95 NO SALE Available at Courthouse Available at Courthouse Available at Courthouse
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MAY JUNE 2008
SNMA 2008 Board of Directors
Contact: Southern Nevada Multi-Housing Association P.O. Box 97975 Las Vegas, NV 89193 702-436-SNMA Fax: 702-436-6097 Email: snma@snmaonline.org Web Site: snmaonline.org
MOTTO Commitment, Innovation, Integrity
MISSION STATEMENT Our commitment is to provide, with innovation and integrity, legislative support, education and community outreach to our membership and industry. SNMA offers a wide variety of education programs for leasing personnel, maintenance, managers, regional directors, owners and vendor members.
Platinum Sponsors: For Rent Media Solutions Certified Fire Protection Western Risk Insurance The Bentley Group S herwin Williams Paint and Floorcovering C ox Communications C EDCO INC. Landscaping Maintenance
President Amanda Hahn Signature Management Company (702) 671-6000
Treasurer John Sigman The Las Vegas Apartment Guide (702) 939-1494
President Elect Bret Holmes Advanced Management Group (702) 699-9261
Secretary Debi O’Keefe Prime Group (702) 731-1806
Vice President Debra Peterson For Rent Media Solutions (702) 255-3700
Past President Dana Murrah Apartment Management Consultants (702) 395-1523
Director Susan Bauman Western Risk Insurance (702) 368-4217
Director Doug Sartain Certified Fire Protection (702) 873-5995
Director Barbara Kirk Camden Property Trust (702) 436-2048
Director Chandra Vail Apartment Finder (702) 604-2351
Director Brandi Cooley RW Selby (702) 320-8500
Director Dawn Renee Duffy Clark County Collections (702) 889-9229
Director Deborah Radford, CAM Hayman Company (702) 435-6555
Director Rob Groucutt Sherwin Williams (702) 895-8887
Director Rhonda Sikes Avion at Sunrise Mtn. (702) 438-7678
Director Chris Karsaz Karsaz & Associates (702) 952-9227
Director Patricia Stephens H&L Realty (702) 736-6263
Director Elisa Frankert Camden Property Trust (702) 737-1712
10 Reasons to be a Member ➊ ➋ ➌ ➍ ➎ ➏ ➐ ➑ ➒ ➓
Apartment Insight is published by the Southern Nevada Multi-Housing Association. Apartment Insight is the official trade publication of the Southern Nevada Multi-Housing Association, a professional association of multi-housing professionals and industry partners. The materials contained in this publication are general in nature; the applicability to one’s particular situation should be reviewed with a professional who has all the facts pertaining to the situation being considered. The publisher disclaims any liability for published articles. Advertising Policy: Southern Nevada Multi-Housing Association accepts no responsibility for unsolicited materials. Advertisements contained in this magazine do not constitute endorsement. With the exception of those products and services directly under the control and supervision of SNMA, it is the policy of the SNMA, its officers and Board of Directors, not to endorse any products or services.
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Legislative updates & representation Frequent networking opportunities Innovative education programs Business & career referrals Advertising & sponsorship opportunities Bimonthly magazine – “Apartment Insight” Website: www.snmaonline.org Forms & Landlord/Tenant Law Books Legal Information & Updates Support staff with industry experience.... www.snmaonline.org
MAY JUNE 2008
President’s Message By Amanda Hahn
Membership has its Benefits
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ecoming a member of the Southern Nevada Multi Housing Association does have its benefits, and I want to share with you some that are available. We are not only members, but representatives of an organization that is growing and has many things to offer.
cacy, Communications, Education, Research, Resources, Solutions and more. In reading through some of the NAA material, it is impressive what this organization has accomplished. They offer nationally recognized certifications and have materials on how to attract people for careers in our industry. The annual Education Conference is a great source of information for market trends, fair housing issues, networking and so much more. The next Education Conference is the end of June in Orlando. NAA has taken on many issues over the years and have archived the information that is available to members, from research to special analysis on municipal apartment inspections, impact fees, zoning moratoriums, preventing fires in multifamily rental housing, retrofit sprinkler installations, Megan’s Law, sexual orientation as a protected class, smart growth and water conservation. They monitor legislative issues and provide government affairs information.
Locally, we have grown a lot these last few years. Our Education committee has come on strong with some powerful classes. We are offering nationally recognized certifications for CAM, CAMT and NALP. Quarterly classes are now offered that focus on legal issues that arise in our communities. Maintenance classes are also offered with more regularity for HVAC, pool, appliances, and more. We have been able to provide a local salary survey and a Law Hand Book. Our Legislative Committee has worked hard on tackling some tough issues at both the local and state level. They are now working to be more proactive in the future, which will surely help our industry. Networking opportunities are available every month, whether it be at a dinner meeting, an education class, a quarterly event or even our board meetings.
I urge every member to become more familiar with what we have available at our fingertips. Go to their website at www.naahq.org and see what information they have that can help you, your committee, your company, and your association. Then use that information to help our association grow, talk to your vendors, your clients and other people you come in contact with. We are part of a great organization that is bigger than many of us may have imagined. Let’s use it to the fullest! Q
What I have been learning more about in these past few months, is what membership provides for us nationally. Only a few years ago, we were able to become a local affiliate of the NAA, the National Apartment Association. Part of the dues we pay goes to pay our membership with NAA. NAA membership provides us with Access, Advo-
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MAY JUNE 2008
Fair Housing Focus:
Trends in Fair Housing By Nadeen Green
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or those of us who teach fair housing or write articles on this important industry topic, the neat thing is that there is never a shortage of topics to discuss or information that we can share. For those of us who teach fair housing or write articles on this important industry topic, the sad thing is that there is never a shortage of topics to discuss or information that we can share. Some of we fair housing teachers/writers joke amongst ourselves that we will never find ourselves out of a job. But you might find yourself out of a job (and relieved of some of your money and assets, too) if you do not keep up with the emerging trends in fair housing today. Let’s explore some of these:
n Smoking: As of January 2008, the American Nonsmokers Rights Founda-
for eviction under many leases in the future. Quite simply, there is no “right to smoke.”
o
Victims of Domestic Abuse: Many landlords will evict residents if there is a “scene,” if there is damage to the apartment, or if the police are called out to the apartment on one or multiple occasions. In fact, these scenarios will often rise to the level of a breach of the lease. But some case law and the Violence Against Women Act (VAWA) may mean that an eviction is not acceptable landlord action. Men can be and are abused by their female domestic partners (wives and significant others), but the statistical reality is that most victims of domestic abuse are women. Since gender (sex) is a federally protected class, this has become a topic with fair housing overtones. So what is going on in this area? Î A landlord in Denver was sued for not allowing a woman who was raped, beaten and stabbed by her ex-boyfriend in her apartment to relocate to a different community. While the landlord believes there was no legal basis for the alleged discrimination claim, the landlord did agree to settle for $60,000.
tion reported that 2,671 municipalities in the United States had restricted, to some extent, where smoking is allowed. An example is Calabasas City, Calif., where by January 2012, 80 percent of all apartments must be designated as non-smoking. “Unfair – discriminatory – unequal treatment” may be the chant of smokers (in their often raspy voices) and they are right! It might be unfair; it is certainly discriminatory and unequal treatment. But it is not a violation of civil rights law/fair housing because smokers have no standing in any protected class. So smoking restrictions (forbidding smoking, segregating smokers) do not present fair housing issues, and even if there is no governing ordinance, the trend is likely to be that smoking will become a cause
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Î Illinois enacted the Safe Homes Act, effective Jan. 1, 2007. This allows victims of domestic and sexual violence to change the locks on their apartments on an emergency basis and to break their leases if they believe it necessary for their personal safety. Î Owners who participate in the Section 8 program are prohibited under the VAWA from evicting domestic violence victims because of such criminal activity committed by a member of the victim’s household. Ponder the words of Kary Moss, executive director of the ACLU in Michigan (which filed suit against a Detroit landlord for evicting a woman whose ex-boyfriend trashed her apartment while she was not home because this was a failure to www.snmaonline.org
MAY JUNE 2008
“properly supervise guests”): “All too often women are victimized twice – first by an abuser an again by a landlord.” And after pondering those words, recognize that another industry trend is likely to be further expansion of these types of protections.
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Criminal Background Issues: Martha Stewart would not be allowed to rent at many apartment communities today. She could likely afford the rent, she is not a risk to others (annoying, perhaps, but not a risk), and arguably her apartment and the common elements might look more lovely if she could move in. And it does not seem to matter that she has, under our justice system, paid her debt to society through her imprisonment and should be able to resume her life. Now, Ms. Stewart can probably buy an apartment community and then change the rules to suit her, but instead, perhaps Ms. Stewart should consider renting in Madison, Wis. or the cities of Urbana and Champagne, Ill. where some protections are in place for the protection of felons. Charges may be filed for unlawful discrimination in housing due to a prior arrest record or prior conviction record under certain circumstances. And the Department of Housing and Urban Development has established some rules at the federal level as to HUD-funded housing. While some crimes can result in a life time ban (producing methamphetamines on the premises and being a registered sex offender as examples), other offenses (such as a drug-related eviction) result in a 3-year ban from such housing. And that ban can be lifted early if someone completes certified drug or alcohol counseling. HUD and three modest-sized cities perhaps do not set a trend, but remember that when an entire group of people is denied housing, our government often does step in to protect them.
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Transgender Persons: A number of States now have legislation that prohibits gender-identity and transgender discrimination in housing, including California, Hawaii, Illinois, Maine, Minnesota, New
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Mexico, New Jersey and Rhode Island, as well as the District of Columbia and some cities such as Lexington, Kentucky and Boulder, Colo. These laws represent a major civil rights victory for the transgender community that has often been denied housing or harassed when housing is provided. To paraphrase Mara Keisling, executive director of the National Center for Transgender Equality, “These laws make it possible for transgender people to show that the characteristics that
have thought themselves to be on solid ground when not accepting aggressive dogs as service animals (for those people with disabilities) because it would be unreasonable as an accommodation for the landlord to take on an uninsured liability. However, the Fair Housing Agencies of Washington State have taken the position that the landlord has a duty to ask the insurance company to evaluate the animal in question and, if there is no evidence of danger, provide coverage in
It is not unusual to find pit bulls, rottweilers, chows, and other “aggressive breeds” on the restricted list.
help us transition – focus, courage and determination – are great assets…give us a chance.”
r Pit Bulls and Rottweilers:
Even those landlords who do not ban pets completely at their communities will often ban certain breeds of dogs as part of their pet policies. It is not unusual to find pit bulls, rottweilers, chows, and other “aggressive breeds” (including mixed breeds related to these) on the restricted list. Weight limits for pets will also, by their very definition, often result in these aggressive breeds being excluded, since most are medium to large in size. (We have not yet seen the “Mini-Pitty” toy pit bull.) Because some insurance policies (homeowner, renter and landlord policies) may exclude these dogs from liability coverage, landlords
that situation. The Agencies go on to suggest that the landlord could file a fair housing complaint against its insurer if such a reasonable accommodation is not so made. There was a case filed along these lines in the Mid-Atlantic area; that case was ultimately dismissed without a determination as the Plaintiff could not be located, so we don’t know what the result from this case would have been, or if a trend might have been started. This is certainly a “stay-tuned” area of fair housing.
s Cultural Clashes: Somalis often use floor-to-ceiling drapes which can affect the baseboard heating systems and lead
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trends in fair housing — continued on page 8
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MAY JUNE 2008 ■
trends in fair housing
— continued from page 7
to rotting window sills. The Hmong cook in a style that generates a lot of steam, which can result in mold in kitchens. The potential existed for these scenarios to have resulted in conflict and, possibly, a fair housing dispute. But with some openminded foresight and networking, landlords facing these particular issues were able to resolve them. (Teaching about stove vents and compromising on drapes
sociation have sued HUD over HUD’s LEP guidelines based on a number of legal and practical reasons. The wheels of justice turn ever-so-slowly, so there is no clarity on what program-based housing is required to do to accommodate those who have language other than English or only a limited ability to communicate in English.
u Source of Income: In past years, “source of income” has become an oft seen State or local protected class. In other words, as long as a prospect brings the right amount of money to the table (generally meaning
As of this writing, the National Multi Housing Council and the National Apartment Association have sued HUD over HUD’s LEP guidelines based on a number of legal and
a Section 8 voucher (and the resident that holds it) if the resident otherwise qualifies for the housing. “Sorry, we don’t take Section 8” is no longer a legal statement for some landlords. There is plenty of the “same old – same old” in our industry. Certain landlords continue to discriminate based on race, color, national origin, or because people have children or disabilities. The various fair housing protections have become law over time because landlords didn’t want “them” – whoever “them” might be. Some landlords continue to restrict housing and its amenities to the old “them” and now the new “them.” And when landlords do that, we will continue to have new protections put in place through State, local and perhaps even federal fair housing laws. That is a trend that should be unnecessary! Q
practical reasons.
that stop short just above the baseboards were solutions.) When a landlord rents to people of various diversities (ethnic, religious and the like), fair housing law imposes no duty on the landlord to learn about those people or to accommodate their customs or beliefs. But good business and risk management would suggest that the wise landlord will learn enough to make the rental experience manageable for all. So, if a particular population is becoming part of a landlord’s demographic, then a self-initiated dialogue with a Chamber of Commerce, association, organization, religious group or the like just might help dispel myths, resolve misunderstandings, and create residents who clearly understand what it takes to be successful. Successful residents make the life of a landlord so much more enjoyable.
enough money for market rate communities, or not too much money for affordable housing communities), all legal and verifiable income (wages, investment earnings, pensions, alimony, child support, welfare, etc.) should be counted. This has meant that in some areas landlords must accept
This Fair Housing Focus article was written by Nadeen Green, Senior Counsel with For Rent Media Solutions™. The information contained in this article is not to be considered legal advice, and the author and FRMS strongly recommend that you consult with your own counsel as to any fair housing questions or problems you may have.
t Limited English Proficiency: This issue is a stay-tuned, up-in-the air issue. As of this writing, the National Multi Housing Council and the National Apartment As-
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MAY JUNE 2008
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MAY JUNE 2008
Train Your Brain!
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he SNMA Education Committee is thrilled to announce its upcoming courses. We have been actively working on providing our industry with the needed education for personal and professional growth. The schedule below is the 2008 Education Course Schedule. Please keep an eye out because some of the dates may change due to instructor scheduling.
tion please email angie@alternativemanagement.net. If you are interested in taking any of these courses or being on the Education Committee, please contact Xenia Diniz at xdiniz@apartmentguide.com or Deborah O’Keefe at Deborah.Okeefe@primegrp.com. We look forward to seeing each one of you in class!!
Register information will be coming to you each month via fax, email or at the dinner meetings. If you feel as though SNMA may not have your accurate informa-
2008 Education Calendar Date p Sign U Now!
May 21
Sponsorship opportunities a vailable to everyone!
Event
Speaker For Rent (This will be
Fair Housing This class is a must have for everyone. Come learn the basics and any new laws and prevent liability.
taught in conjunction with CAM with Bill Nye)
CAM
May 21-23 p Sign U Now!
Certified Apartment Manager, Part II. Enhances managers’ professional skills, resulting in better-managed & more profitable rental properties. Come and take CAM with us and start now! You have two years to complete your certification. If you attended Part I, mark your calendars to complete this course.
Bill Nye
May 21 – Marketing May 22 – Legal Aspects May 23 – Management & Residential issues Emotionally Intelligent Leader Class
p Sign U ! w o N p Sign U Now!
June 10
June 20
The next level of success. Emotional intelligence is twice the indicator of successful leadership as IQ and technical skill. Come learn how to make this a reality in your organization. Lease Agreement, Debt Recovery & Evictions Knowing all the right stuff is important. Join us as we listen to Chris Karsaz and leaders in the collections industry speak about what you need to know.
Culture Coaches
Chris Karsaz
EPA Section 608
June 25 p Sign U Now!
This is an eight-hour class which includes test preparation and taking of the EPA Section 608-certification exam. All aspects of EPA Section 608 are covered including the laws surrounding the recovery, recycling and reclaiming of refrigerants. The morning session is spent preparing for the exam, which is given in the afternoon.
HD Supply
Course Fee: $55.00 at training site. Air Conditioning Basics & Electrical Testing
July 10
This course covers the most common problems a maintenance technician will encounter on the job site. Topics include safety, filtration, thermostats, A/C theory, coil cleaning, motors, spiders, float valves and more. Troubleshooting covers wall units, PTAC units and split systems. Air conditioning unit repair and troubleshooting is covered in this class, as well as basic maintenance on A/C units, electrical testing using meters, and reading schematics.
HD Supply
Time Management Class: “Setting the Right Priorities in the Right Order” for Supervisors and Mid-Management
July 18
July 22, 23, & 24
The art of personal and professional management is explored as this popular misnomer is exposed. That’s why priorities should be set according to your corporate compass, not the clock. Principles for achieving self-mastery are examined as a hidden truth is revealed: as long as the highest priorities are accomplished, leadership is in fact effective. Modules include: • Emphasizing productivity – not activitiy • Instilling sense of purpose through direction based priorities • Putting the most important and urgent matters first • Aligning priorities with company goals
KDI
NALP National Apartment Leasing Professional. Go beyond the basics and get advanced knowledge and skill that can result in higher occupancy and resident retention.
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Donna Hickey
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MAY JUNE 2008
2008 Education Calendar Date August 20 & 21
Event
Speaker
National Apartment Leasing Professional, Part II. Go beyond the basics and get advanced knowledge and skill that can result in higher occupancy and resident retention.
Donna Hickey
NALP
Advanced Fair Housing
August 22 An advanced course that is crafted for assistant managers, managers and regionals that will provide very important tools for handling this important
Chris Karsaz
topic. We will be working in teams so get ready to learn and have fun. CAMT
September 16 – 18 October 10
Certified Apartment Maintenance Technician. Hands On. Introductory for maintenance and a refresher for the veteran employee. Come get knowledge and tools necessary to run an effective maintenance program. This is a course that offers a national designation through the NAA and highly regarded in our industry. You will have the best trained maintenance personnel in town and your maintenance staff will take pride in their career choice.
Mark Curko
Heating Gas & Electric This course covers electrical and gas heating systems, checking and troubleshooting high and low voltages on both gas and electrical furnaces, repairing and replacing components, testing all safety devices and checking for gas leaks and carbon monoxide.
October 10
Survival Spanish
October 24
Employment Practice
Effectively communicate and deliver superb customer service to your Hispanic residents and customers.
HD Supply
Evelen Corro Chris Karsaz
Hiring, firing and legal. What you should know. CAMT
November Certified Apartment Maintenance Technician. Hands On. Introductory for maintenance and a refresher for the veteran employee. Come get knowledge and tools necessary to run an effective maintenance program. This is a course that offers a national designation through the NAA and highly regarded 12-13
in our industry. You will have the best trained maintenance personnel in town and your maintenance staff will take pride in their career choice. If you attended Part I, mark your calendars to complete this course.
www.snmaonline.org
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Mark Curko
MAY JUNE 2008
SNMA welcomes our newest members! New Properties: Desert Shadows, Destinations at Alexander, Destinations at Oakey, Destinations at Pueblo, Destinations at Sandhill, Destinations at Pebble, Destinations at Spring Valley, Destinations at Winterhaven, Elizabeth Street Apartments, Greystar Real Estate Partners, Peachy Canyon, Pine Creek Apartments, Renaissance Villas, Villas at Painted Desert and Green Tree Apartments.
New Vendors: AA Action Towing Inc., Las Vegas Partners, Southwest USA Bank
Community Outreach
Update
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e would like to thank everyone who volunteered for our “Paint The Town” event. Look for photos and a full recap in the next issue.
Also, we would like invite volunteers to help us with the “Adopt-A-Highway” event on June 7. We will be picking up trash along highway near the North Entrance Station at Lake Mead. Look for emails and more info on this event soon. We need your help in making this event a success!
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MAY JUNE 2008
2008 NAA Education Conference & Exposition June 26-28, 2008 Orlando, Florida
NAA Hotels: Caribe Royale All-Suites Resort • Disney World Hilton Resort • Gaylord Palms Resort
EXPERIENCE THE LARGEST SHOW IN THE MULTIFAMILY HOUSING INDUSTRY! Save Your Company $$$ with Group Discounts
Meet Different
GROUP DISCOUNTS are available for companies purchasing five or more full conference registrations for the 2008 NAA Education Conference & Exposition!
Have your company meeting or event in conjunction with the 2008 NAA Conference & Exposition in Orlando, Fla.! N A A W I LL H E LP YOU W ITH TH E FOLLOWING:
To find out how your company can save 25%, please call NAA at 703/518-6141, x 104 or email Jeremy@naahq.org.
h Reserve hotel rooms AND meeting space at an NAA Conference Hotel during the week of the Conference (Monday, June 23 – Sunday, June 29)
Credit card and check are accepted. Separate checks mailed together in one package is also acceptable. For more information, please contact NAA or visit www.naahq. org/educonf
h Work with you on facilitating the registration process – pick-up all of your group’s name badges on-site or we’ll mail them to one main contact
h Buy Five (5) Full Conference Registrations Ö One Free Full Conference Registration h Buy 25-50 Full Conference Registrations Ö 20% discount per registration
h For groups of 40 or more, your group will have reserved seating at the general session guaranteeing that your group sits together
h Buy 51 or more Full Conference Registrations Ö 25% discount per registration
Save $$$ Register today at www.naahq.org/educonf
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COMING TOGETHER 2009 President-Elect Brett Holmes led the meeting in Amanda’s absence, at our first dinner meeting back at the Tuscany. Sponsored by Apartment Guide, the attendees were treated to a basketball-themed event with burgers, brats and dogs.
March 18 DinnerTuscany Suites John Sigman of Apartment Guide, dinner sponsor with Brett Holmes
Cathy, Martha and Kate from the Apartment Guide admin team
Tre Sedmink and other Golf Committee members, recruit teams and sponsors for the upcoming tournament.
Speaker, Clark County Liaison Mike Shannon and Brett Holmes
Sponsored by Las Vegas Apartment Guide
The focus was on the LVMPD Crime Free Multi-Housing Program. Clark County Liaison Mike Shannon spoke of the benefits of the program and its impact on the industry, also fielding questions from the audience. Officer Brian Miller, South Central COP, spoke with a PowerPoint presentation, about the COP (Community Oriented Policing) program. This program deals with high crime areas within the command’s jurisdiction, among other facets of enforcement.
Brett is presented with a certificate from Kurt Williams of LVMPD for the SNMA participation in the Santa Cops program.
Officer Brian Miller gives his presentation.
The Committee Chairs gave updates with regard to their respective committees, so we received updated info on Community Outreach, Education and the Golf Tournament.
Getting Lucky with the SNMA Proceeds from the 50/50 drawing went to benefit The Boy’s and Girl’s Club of Southern Nevada.
Apartment Guide also gave away two $100 gas cards for Terrible Herbst, which everyone was clamoring for, given the current price of gas! Join us at the next SNMA networking event, a Luncheon Meeting on June 17 at the Tuscany. Topic: Identity Theft
Allison Williams, Art Director for Apartment Guide had three winning tickets, but in fairness, walked away with only one $100 Terrible Herbst gas card.
Rob Grocutt of Sherwin Williams, winner of the cash from the 50/50 drawing.
Mario Ortiz of Fire N Ice won the other $100 Terrible Herbst gas card.
MAY JUNE 2008
Wait a Minute, Didn’t Someone Say
Print Was Dead?
T
he popularity of printed advertising inserts is rising, at least according to research findings released by Vertis Communications. It reported that 27 percent of adults indicated they look for information in advertising inserts as part of making a purchase decision. That is up from 19 percent 10 years ago. Television advertising is no longer the main influencer in purchasing decisions, according to Vertis, which produces print marketing for retail and consumer companies. Television ads are now the main influencer for only 8 percent of consumers, compared to 22 percent in 1998. Advertising inserts have grown to become the most influential medium for both adult men and adults in general in America. Twenty-four percent of men and 27 percent of total adults indicated they turn to this medium when making a purchasing decision, compared to just 16 percent and 19 percent, respectively, 10 years ago. And lastly, this little gem: In 2004, 31 percent of adults indicated they typically entered a store without any prior research; this number is down to 17 percent in 2008. Prior to entering a store in 2008, the study indicates that approximately 57 percent of adults will look through advertising circulars, 50 percent will conduct
research on the Internet and 38 percent will look through catalogs to retrieve additional information. Gee, it looks like Sam Zell knew what he was doing when he bought the Chicago Tribune after all. And I guess that funeral for print will have to continue to be put off- indefinitely. Reprinted from the March 2008 issue of NAA UNITS magazine. Source: Lisa Trosien www.apartmentmarketingblog.com
The February 2008 issue of UNITS magazine had some lists well worth repeating, so I thought we’d reprint them for you here, for your consideration. Source: Doug Miller, President, SatisFacts Research
10 Worst Marketing Phrases by Lisa Trosien:
The Top 10 Resident Amenities:
These aren’t inaccurate, just cliché, and do not command attention any longer. What’s your advertising saying, or not saying to your prospective residents?
From a national survey conducted in October 2007 and sent to 6,000 apartment executives and onsite managers with 341 respondents.
n o p q r s t u v w
Sparkling pool State-of-the-Art anything Gourmet kitchens Spacious floorplans Professionally managed by Luxury community Resort-style anything Conveniently located Great place to call home Ask about our specials
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n o p q r s t u v w
In-Unit Laundry Wi-Fi Internet Access Custom Interiors Weight/Cardio Room Pool Controlled Access Covered Parking Clubhouse with Multi-Media Television/Internet/Phone In-Unit Security System
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The Top 10 Areas That Impact Lease Renewal: From 13,000 specific responses of randomly selected residents who completed telephone surveys with SatisFacts, indicate that these factors have the strongest impact on renewal likelihood. n Office Staff: Promptly returns or responds to phone calls and e-mails o Service Requests: Office staff follows up on completed service requests p Office Staff: Responsive, dependable q Office Staff: Courteous, professional r Apartment: Appearance, condition s Safety and Security t Service Requests: Quality of work performed u Service Requests: Speed in which requests are handled v Grounds or Landscaping w Common Areas
MAY JUNE 2008
SNMA Market Trends 2008 A Look Back
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magine a seminar so nicely put-together, so “strategically” planned, so well-marketed and easy to find, even in a large casino, and you’re envisioning Market Trends 2008! Hopefully, you were lucky enough to be there! This was my second year attending, and this year’s event was even bigger than the last. My head is still buzzing with all the ingenious ideas and statistics I attained by attending this informative and fun seminar. I was just sharing with my staff some of the unique marketing ideas from apartment expert Lisa Trosien. (Dazzle prospects with custom finishes, colored front doors and curved shower rods!) I also received a much-needed update on Fair Housing trends from Nadeen Green. Her professionalism sprinkled with humor makes it easier to accept some of the trends coming our way. Those of you who had the privilege of attending her “sold out” luncheon may remember the latest in guide animals... the seeing-eye horse! (Miniature, of course!) The experts on the panel discussion were so informative regarding the issues our industry faces that there were no questions at the end of their presentation! Susan Bauman and her committee did a fabulous job making this event a HUGE success! Everything was incredible, from the opening comments of our own humorous, but productive, Mayor Oscar Goodman and Mayor Montandon, all the way to the final inspirational “One Extra Degree,” presented by Paula Lane. She reminded us that, “You can not get what you’ve never had unless you are willing to do what you’ve never done.” This was the perfect ending to an informative day, filled with trends, statistics, economic conditions, legal updates and market outlooks. If you missed out this year, your “strategy” should be to attend next year! Even though I did not win the drawing for the TV or the iPhone, this seminar will continue to be at the top of my “To Do List” year after year!
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The event was a great success!
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Insight Into Southern Nevada’s Fourth Quarter
2007 Multifamily Applicant Risk Index from First Advantage SafeRent
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By Jay Harris, Vice President of Business Services, First Advantage SafeRent
he Multifamily Applicant Risk Index (MAR Index) is published quarterly by First Advantage SafeRent and is based on traffic quality scores from their statistical screening model. This quarterly report provides property owners and managers in South Nevada with a benchmark with which to compare their portfolio’s performance. The fourth quarter national MAR Index, including studios, one, two-, three- and four-bedroom units (BR), was 99. This is a 1 percent decrease from the first quarter, which confirms a trend of seeing lower MAR Index values during the slow applicant traffic volume periods of the first and fourth quarters. The MAR Index is down 4 points from the third quarter 2007 value of 103, indicating a riskier applicant pool for this quarter. Compared to the fourth quarter 2006, the MAR Index is the same value of 99. When comparing applicants for one- versus two-bedroom units, the MAR Index for both type of applicants was 100 in the fourth quarter (see Graph 1).
Here is how Southern Nevada performed: Las Vegas, NV--AZ: 4Q07 = 98 Table 1: Regional Multifamily Applicant Risk Index Data Change from Change from Region 4Q 07 3Q 07 3Q 07 to 4Q 08 4Q 06 to 4Q 07 4Q 07 Midwest 94 99 -5 94 0 Northeast 111 113 -2 109 2 South 96 100 -4 96 0 West 105 108 -3 107 -2 U.S. 99 103 -4 99 0
The MAR Index is derived from First Advantage SafeRent’s Statistical Screening Model – the multifamily industry’s only screening model that is both empirically derived and statistically validated. With this unique applicant risk index, property managers and owners are able to compare their applicant quality trends with that of the average MAR Index trends. This comparison indicates whether their portfolio is performing above, below or at market levels with respect to attracting and securing high quality, paying residents. The Multifamily Applicant Risk Index (MAR Index) provides trends of national and regional traffic quality scores whereby a lower index value indicates an applicant pool with a higher risk of not fulfilling lease obligations. A MAR Index value of 100 indicates that market conditions are equal to the national mean for the index’s base period of 2004. A MAR Index value greater than 100 indicates market conditions with reduced average risk of default relative to the index’s base period mean. A value less than 100 indicates market conditions with increased average risk of default relative to the index’s base period mean. The screening model was developed from historical resident lease performance data to specifically evaluate the potential risk of a resident’s future lease performance. The model generates scores for each applicant indicating the relative risk of the applicant not fulfilling lease obligations. Data is also available at the property and sub-market level from Property Performance Analytics. For more information visit www. FADVSafeRent.com/PPA.
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SNMA 2008 Calendar of Events May 8 16 21 21-23
Maintenance Education SNMA Golf Classic Fair Housing CAM II – Bill Nye
June 17 18 20
Dinner: Identity Theft Cert Apartment Supplier Lease Agreement & Debt Recovery – Chris Karsaz
July 11 18 22-24
Bowling Tournament Time Management NALP
October 10 10 21 24
Heating: Gas & Electric – HD Supply Survival Spanish – Evelyn Corro Dinner: Fire Prevention by Certified Fire Employment Practice – Chris Karsaz
November 8 Hollywood Nights 8 2nd Annual Jewel Awards Ceremony & Dinner December up to 12/6 Santa Cops
August 19 Luncheon: NALP Speaker Donna Hickey 20-21 NALP 22 Advanced Fair Housing – Chris Karsaz September 14 Legal Education – Chris Karsaz 16-18 CAMT – Mark Curko TBA Maintenance Mania Membership Picnic
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SNMA 2008 COMMITTEE ROSTER Bowling Committee
John Sigman, Board Representative The Las Vegas Apartment Guide
939-1494 johnsigman@apartmentguide.com
SNMA - Apartment Insight (Magazine) John Sigman, Board Representative The Las Vegas Apartment Guide Chris Schreiner, Committee Chair The Las Vegas Apartment Guide
939-1494 johnsigman@apartmentguide.com 939-1494 cschreiner@apartmentguide.com
Community Outreach Committee Debra Peterson, Board Representative For Rent Media Solutions Jennifer Pendleton, Committee Chair For Rent Media Solutions
Dinner Meeting Committee
Doug Sartain, Board Representative Certified Fire Protection Chris Hinojos, Committee Chair Las Vegas Apartment Guide
Education Committee
Debi O’Keefe, Board Representative Prime Group Xenia Diniz, Committee Chair The Las Vegas Apartment Guide
Golf Committee
Rob Grocutt, Board Representative Sherwin Williams Tre Sedminik, Committee Chair First Advantage Safe Rent
Information/Resource Committee Chris Karsaz, Board Liaison Karsaz & Associates
Legislative Committee
Barbara Kirk, Board Representative Camden Residential Management
255-3700 debra.peterson@forrent.com 255-3700 jennifer.pendleton@forrent.com 873-5995 fireone@lvcoxmail.com 939-1494 chinojos@apartmentguide.com 731-1806 deborah.okeefe@primegrp.com 939-1494 xdiniz@apartmentguide.com 895-8887 swrep5905@sherwin.com 839-1738 tsedminik@fadvsaferent.com 952-9227 ckarsaz@karsaz-law.com 436-2048 bkirk@camdenliving.com
Maintenance Mania/Membership Picnic Elisa Frankert, Board Representative Camden Property Trust efrankert@camdenliving.com Market Trends Committee
Susan Bauman, Board Representative Western Risk Insurance Paula Lane, Committee Chair For Rent Media Solutions
Membership Committee
Deborah Radford, Board Rep. for Property Hayman Company Chandra Vail, Board Rep. for Vendors Apartment Finder Dawn Renee Duffy, Board Rep for Vendors Clark County Collections Services
Membership/IROC Committee Rhonda Sikes Avion at Sunrise Mountain
Public Relations Committee Brandi Cooley RW Selby
Website Committee
Bret Holmes, Board Representative AMG Nevada
Year End Event
Amanda Hahn, Board Representative Signature Homes Rellie Greensfelder, Committee Chair Frazee Paint & Wallcovering
Year End Event Jewel Awards
Patricia Stephens, Board Representative H&L Realty Rechelle Bogle Committee Chair Empire Community Painting
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368-4217 susan@westernrisk.com 255-3700 paula.lane@forrent.com 435-6555 dradford-nv@haymanco.com 604-2351 cvail@apartmentfinder.com 940-5106 dduffy@cccscollect.com 438-7678 avionsunrisemtn@lvcoxmail.com 914-6868 brandi@rwselby.com 699-9261 bholmes@amgnevada.com 671-6000 amandahahn@signaturehomes.com 371-2365 rgreensfelder@frazee.com 736-6263 stephens.patricia@yahoo.com 808-4677 rbogle@empirepainting.com
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Western Risk Insurance
estern Risk Insurance is a Proud Platinum Sponsor and Member of the Southern Nevada Multi Housing Association. In addition to sponsoring the association, Western Risk Insurance has devoted numerous hours to supporting the multihousing industry by volunteering on the Board of Directors and various committees such as; Membership, Community Outreach, Event and Legislative over the past 17 years. Our dedication to providing quality services and products to our clients has enabled us to earn business from apartment community owners and management firms. Our priority is to make insurance a “non-issue” for our clients. Western Risk Insurance is a Full-
Service Independent Insurance Agency and Brokerage. We work for our clients to advise them of the best alternatives in protecting their assets. Having over a dozen carriers enables us to deliver the best product and price to our client. Not only do we have “Same-Day” quotes available, we have an in-house claims department. We are much appreciative to all the SNMA Members who have made Western Risk Insurance the Largest Multi-housing Insurance Provider in Nevada. Thank you! For more information or to obtain insurance services, call Susan Bauman, CISR, CIC, at 702-284-7906 or email us at youragent@westernrisk.com.
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PRODUCTS & SERVICES GUIDE ADVERTISING Move, The New Rent Net 30700 Russell Ranch Rd., Westlake Village, CA 91362 P: (805) 557-2300 F: (480) 556-4623
ASPHALT (PAVING/REPAIR) A&A Asphalt Paving Co. 4485 N. Rainbow Blvd. Las Vegas, NV 89108 P: (702) 891-9111 F: (702) 251-0112
Apartments.com 175 E. Jackson Ave., Ste 800, Chicago, IL 60604 kwomack@apartments.com P: (702) 349-1106 F: (702) 586-6832
Lamb Asphalt Maintenance, Inc. 2516 Losee Road, North Las Vegas, NV 89030 rbaca@lambasphalt.com P: (702) 647-1600 F: (702) 647-5969
For Rent Media Solutions 5740 S. Arville St., Ste 209, Las Vegas, NV 89118 debra.peterson@forrent.com P: (702) 255-3700 F: (702) 255-4901
Stripe-A-Lot 5128 Longridge Avenue, Las Vegas, NV 89146 t.j.@stripe-a-lot.com P: (702) 870-3585 F: (702) 870-8784
The Masters Media Group 10624 S. Eastern Avenue #A446 Henderson, NV 89052 debra@themastersmediagroup.com P: (702) 269-9290 F: (702) 269-9205
Sunland Asphalt P.O. Box 50409 Henderson, NV 89014 stevem@sunlandasphalt.com P: (702) 563-6872 F: (702) 563-6875
Apartment Finder 6330 McLeod Dr. Ste. 5 Las Vegas, NV 89120 cavil@apartmentfinder.com P: (702) 604-2351 F: (702) 798-8311
ATTORNEYS/LEGAL SERVICES Aldrich & Bryson, LLP 7881 W. Charleston Blvd., Ste. 160 Las Vegas, NV 89117 P: (702) 853-5490 F: (702) 853-5491
Apartment Guide, The 6725 Via Austi Parkway #260 Las Vegas, NV 89119 johnsigman@apartmentguide.com P: (702) 939-1494 F: (702) 939-1551 APARTMENT LOCATING SERVICES Rent Grow Inc. (Internet) 307 Waverley Oaks Rd. Ste. 301 Waltham, MA 02452 Jackie@rentgrow.com P: (720) 379-4763 F: (720) 746-2885 APPLIANCES (SALES/RENTAL/PARTS/REPAIR) Coinmatch Laundry Service 501 North 37th Dr., Suite 102 Phoenix, CA 85009 dwahlers@coinmachcorp.com P: (602) 722-6959 F: (602) 340-8907 Excalibur Laundries Inc. 201 E. Sandpointe Suite 200 South Coast Metro, CA 92707 P: (714) 437-9000 F: (714) 210-3777 Universal Service & Supply 3605 W. Twain Las Vegas, NV 89103 universalsvc@earthlink.net P: (702) 876-0333 F: (702) 876-5994 Web Service Company, Inc. 333 W. St. Louis Ave., Las Vegas, NV 89102-4709 tonyt@weblaundry.com P: (702) 384-4855 F: (702) 384-6054
Renaissance Development Corporation 6787 W. Tropicana Ave., Ste 120-A Las Vegas, NV 89103 mojavefrancene@yahoo.com P: (702) 388-8888 F: (702) 388-8884
The Bentley Group Real Estate Advisors 11920 Southern Highlands Parkway, #100 Las Vegas, NV 89141 cbentley@thebentleygroup.com P: (702) 855-0440 F: (702) 855-0660 Marcus & Millichap 3993 Howard Hughes Pkwy, Ste 300 Las Vegas, NV 89109 jvelazquez1@marcusmillichap.com P: (702) 215-7100 F: (702) 215-7110
EXERCISE EQUIPMENT Advanced Exercise Equipment 861 South Park Dr. #200 Littleton, CO 80126 sautrey7@aol.com P: (702) 540-2215 F: (303) 996-0063
The Sauter Companies 10161 Park Run Dr. Ste. 140 Las Vegas, NV 89145 info@thesautercompanies.com P: (702)383-3383 F: (702)252-0139
Advantage Fitness Products 10225 King Henry Ave., Unit 203 Las Vegas, NV 89144 bsponnick@afproducts.com P: (702) 254-8071 F: (702) 552-6393
CARPET CLEANING/RESTORATION/DYEING Solar Contract Carpet of Las Vegas, Inc. 4280 Wagon Trail Ave. #C, Las Vegas, NV 89118 P: (702) 798-7100 F: (702) 798-1982
FIRE AND SAFETY Certified Fire Protection 3400 W Desert Inn, Ste 20 Las Vegas, NV 89102-8354 fireone@lvcm.com P: (702) 873-5995 F: (702) 251-1972
Universal Carpet Care, Inc. 3111 S. Valley View, Ste N-102 Las Vegas, NV 89102 stevec@universalcarpetcare.com P: (702) 220-9003 F: (702) 220-4818
Diversified Protection Systems Inc. 6672 Boulder Hwy. Ste.1 Las Vegas, NV 89122 jschulman@dpsi.biz P: (702) 307-3473 F: (702) 307-3472
COLLECTIONS Clark County Collection Service 6124 W Sahara Avenue Las Vegas, NV 89146 cccs@mgci.com P: (702) 889-9229 F: (702) 889-9228
Karsaz & Associates 375 Warm Springs Ave. Ste 104 Las Vegas, NV 89119 ckarsaz@karsaz-law.com P: (702) 952-9227 F: (702) 933-5077 Law Office of Garry L. Hayes 199 N. Arroyo Grande Blvd, #200 Henderson, NV 89074 ghayes@lvlaw.com P: (702) 434-3444 F: (702) 434-3739
FLOORING - COVERING/CARPET Brock Interiors, Inc. 1660 Helm Dr. Ste 1000 Las Vegas, NV 89119-3845 jason@brockinteriors.com P: (702) 458-6550 F: (702) 458-6584
Quantum Collections 3224 Civic Center Dr. N. Las Vegas, NV 89030 vince@quantumcollections.com P: (702) 633-8080 F: (702) 619-0667
Sherwin Williams Floor Covering 7470 S. Dean Martin Drive. #105 Las Vegas, NV 89139 swrep5905@sherwin.com P: (702) 895-8887 F: (702) 895-8892
Sentry Recovery & Collections, Inc. 3080 S. Durango, Ste. 203 Las Vegas, NV 89117 P: (702) 944-4111 F: (702) 933-4048
FURNITURE (RENTAL/SALES) CORT Furniture Rental 320 S. Decatur Blvd. Las Vegas, NV 89107 tbernard@cort1.com P: (702) 822-7368 F: (702) 822-7324
CONSTRUCTION/GENERAL CONTRACTORS Richard C. Rowen Contruction 1105 Locust St., Reno, NV 89502 6316 Meadow Creek Dr., Reno, NV 89519 rrickhalo@aol.com P: (775) 815-7940 F: (775) 826-5706
AWARDS/TROPHIES Boulevard Trophy & Engraving, Inc. 5007 S. Tamarus St. , Las Vegas, NV 89119 blvdtrophy@aol.com P: (702) 736-3130 F: (702) 736-3526
Custom Furniture Rental 273 Martin Luther King Blvd Las Vegas, NV 89106-4310 gkreamer@customfurniturerental.com P: (702) 384-6996 F: (702) 384-8904
Kalb Industries of Nevada, LTD. 5670 Wynn Rd Las Vegas, NV 89118 rickh@kalblv.com P: (702) 365-5252 F: (702) 365-5257
BLINDS/WINDOWS/DOORS/GLASS American Drapery & Blind P.O. Box 896 Renton, WA 98057 cindy@american-drapery.com P: (888) 232-4832 F: (800) 669-7193
HVAC Fire-N-Ice Heating & Air Conditioning 2912 S. Highland Dr. Ste E Las Vegas, NV 89109 P: (702) 395-0071 F: (702) 395-0253
COUNTY/CITY OFFICES Constable’s Office Las Vegas Township 309 S. Third Street, P.O. Box 552110 Las Vegas, NV 89155 gronaura@co.clark.nv.us P: (702) 455-4099 F: (702) 385-2436
Cherokee Blind & Door 4350 S Arville, C-21 Las Vegas, NV 89103 P: (702) 432-3244 F: (702) 432-3341 BROKERS (REAL ESTATE) Sperry Van Ness 2800 W. Sahara Ave., Ste 1G, Las Vegas, NV 89102 P: (702) 765-6005
INSURANCE CIBA Insurance Services 655 N. Central Ave. Ste. 2100 Glendale, CA 91203 mmarino@cibaservices.com P: (818) 638-8525 F: (818) 638-8551
DEVELOPERS (REAL ESTATE) & GENERAL CONTRACTORS KDG, LLC The Kelly Design Group 6285 McLeod Drive No. 2 Las Vegas, NV 89120 P: (702) 597-1166 F: (702) 597-1133
Kaercher & Associates Insurance Brokerage 2500 N. Buffalo Dr., Ste 230 Las Vegas, NV 89128 P: (702) 384-2813 F: (702) 304-7860
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MAY JUNE 2008 OFFICE SUPPLIES Advance Office & Janitorial Supplies 3261 S Highland, Ste 603 Las Vegas, NV 89109 lisaburchard@advanceoffice.com P: (702) 735-0213 F: (702) 735-0147 PAINT (SALES/SERVICE) Dunn-Edwards Paints 4300 E. Tropicana Ave Las Vegas, NV 89121 sharon.brenner@dunnedwards.com P: (702) 845-7539 Renters Legal Liability LLC 466 South 400 East #103 Salt Lake City, UT 84111 P: (801) 994-0237 F: (801) 521-4452 Western Risk Insurance 3140 S. Rainbow Blvd Suite 400 Las Vegas, NV 89146 susan@westernrisk.com P: (702) 368-4217 F: (702) 368-4219 LANDSCAPING CEDCO Landscape Inc. 7210 Placid Street Las Vegas, NV 89119 DSamaniego@cedcoinc.com P: (702) 361-6550 F: (702) 361-8281 Tree Solutions, LLC 3645 W. Twain Ave. Las Vegas, NV 89103 shilo@treesolutionsnv.com P: (702) 215-8388 F: (702) 215-8390 Superior Arbor Solutions 4330 W. Desert Inn Rd. Ste. O Las Vegas, NV 89102 awhitaker@sastree.com P: (702) 544-6474 F: (702) 876-1807 MAINTENANCE SUPPLIES HD Supply 320 Lava Beds Way Las Vegas , NV 89031 Max.G.Christie@hdsupply.com, ty.kilpatrick@ hdsupply.com P: (702) 917-5746 F: (702) 622-7222 Johnstone Supply 2314 S. Western Ave. Las Vegas , NV 89102 P: (702) 387-6940 F: (702) 387-7866 Wilmar 4119 Bola Drive North Las Vegas, NV 89032 bcrofford@wilmar.com P: (702) 296-0664 F: (702) 643-5948 MORTGAGE LENDING Community Association Banc 3080 S. Durango Dr. Ste 105 Las Vegas, NV 89117 bsloop@cabanc.com P: (702) 889-4656 F: (702) 636-8303 Southwest USA Bank 4043 S. Eastern Ave. Las Vegas, NV 89119 mdiasio@swusabank.com P: (702) 853-4700 F: (702) 853-5799
Empire Community Painting 2756 N. Green Valley Parkway Ste 149 dwhitaker@empirepainting.com P: (888) 278-8200 F: (702) 939-9940 F & A Painting, Inc. 4335 W. Post Rd., Las Vegas, NV 89118 fapainting@aol.com P: (702) 914-2676 F: (702) 914-5713 Frazee Paints 5280 S Valley View Blvd Las Vegas, NV 89118 rgreensfelder@frazee.com P: (702) 895-9800 F: (702) 597-5200 Sherwin Williams Paint 7470 S. Dean Martin Drive. #105 Las Vegas, NV 89139 swrep5905@sherwin.com P: (702) 895-8887 F: (702) 895-8892 PERSONNEL STAFFING Azuma Leasing 2905 San Gabriel #218, Miami, FL 78705 Clint@azuma.com P: (800) 707-1188
RESTORATION West Craft, Inc. 8370 W. Cheyenne Ave. Ste 109, Box 237 Las Vegas, NV 89129 P: (702) 382-6167 SECURITY DEPOSIT ALTERNATIVES Sure Deposit 293 Eisenhower Pkwy. Ste 320 Livingston, NJ 07039-1783 brian@suredeposit.com; j.carl@suredposit.com; sheila@suredeposit.com; marisa@suredeposit.com P: (973) 992-8440 F: (973) 992-8770 TELECOMMUNICATIONS Cox Communications 121 S. Martin Luther King Blvd Las Vegas, NV 89106 Nick.kendle@cox.com P: (702) 384-8084 F: (702) 545-2375
SRTC 3025 W. Sahara Ave. Las Vegas, NV 89102 daryl@tenantscreenings.com P: (702) 948-7420 F: (702) 948-7428 Zip Reports 9019 Reseda #106 Northridge, CA 91324 alir@zipreports.com P: (800) 311-1585 F: (866) 894-6501 TOWING AA Action Towing 3035 Westwood Dr. Las Vegas, NV 89109 bobbyhowell@actiontowing.net P: (702) 737-9100 F: (702) 737-8567 Quality Towing 2201 N. Commerce Street North Las Vegas, NV 89030 apinkus@unitedroadtowing.com P: (702) 649-5711 F: (702) 633-4447
Inovonics Wireless Corp 315 CTC Blvd Louisville, CO 80027 rita.sromek@inovonics.com P: (303) 209-7178 F: (303) 939-8977 TENANT SCREENING First Advantage SafeRent, Inc. 7500 W. Lake Mead Blvd. #9-542 Las Vegas, NV 89128 tsedminik@fadvsaferent.com P: (702) 839-1736 F: (702) 839-1738
When You Think Commercial Property, Think...
PLUMBING (SUPPLY & SERVICE) Aqua Plumbing 24 Hour Service & Repair, LLC 2450 Losee Road, Ste E North Las Vegas, NV 89030 bwhite@plumblasvegas.com P: (702) 642-8400 F: (702) 642-0440 Roto Rooter Services Co. Inc 3441 Precision Drive Las Vegas, NV 89032 ryan.rich@rrsc.com P: (702) 646-5273 F: (702) 646-8053 POOL FURNITURE Thomas Perkins & Associates 3275 South Jones Blvd, Suite 106 Las Vegas, NV 89146 admin@tpa-lasvegas.com P: (702) 309-4198 F: (702) 974-0893
Now Serving the Southwest: Nevada • Arizona • California • Utah
Total Patio Accessories 3275 S. Jones Blvd. Ste 106 Las Vegas, NV 89146 admin@tpa-lasvegas.com P: (702) 309-4198
Apartment • Condo-Conversions • Builders Risk • Workers Compensation • Fidelity • Local Claim Service
COMPETITIVE PRICING AND SAME-DAY QUOTES AVAILABLE
PRINTING Innovative Business Solutions, LLC 4045 S. Buffalo, #A-101-237 Las Vegas, NV 89118 ibsmjustice@cox.net P: (702) 253-1114 F: (702) 432-8080
To review your current policy coverage call us today 866-604-3800 or email: youragent@westernrisk.com 3140 S. Rainbow Blvd., Suite 400 • Las Vegas, NV 89146 (702) 368-4217 • (702) 368-4129 fax • www.westernrisk.com
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