Antigua & Barbuda
Tourism Newsletter
The Beach is Just the Beginning
February 2012
3 Unplugged Vacations in A & B 9 Acts of Love for the Month of February A & B Star Travel Agents 29 Off-The-Beaten-Path Leap Year Adventures Cheers or Chaser? What is your Cocktail Personality
Winner
ANTIGUA
Sexiest Destination
2012
Caribbean Travel + Life
Cover: Hermitage Bay Resort- Top Travel Agent Pick
Acts of Love and Self-Empowerment Throughout the Month OF February A UCLA brain brain-scan study reveals that doing acts of kindness for family, close friends or clients can trigger the release of “feel good” chemical, dopamine in the same areas of the brain typically activated by rewards such as chocolate, flowers, sex or money.
1. Light a candle to celebrate life and say
“No” to sugar 2. Wear Red in support of The American Heart Association 3. Plant a Tree - Grow your own Roses or Place a Chilli Pepper Tree in your kitchen 4. Develop a playlist of Love Songs – Select one Motivational Song for the Month and PUMP it up! 5. Send your favorite A & B photo to friends, family and clients 6. Share a recipe for an A & B entrée or favorite drink 7. Develop a personal mission statement around the theme of Love 8. Try a new Travel App: Flightboard, GateGuru and Tripit. 9. Give someone inspiration, play around with proverbs. Refer to our Buzzpirations A&B BUZZ – February, 2012
BUZZ
Winner
ANTIGUA
Sexiest Destination
2012
Click here for the story
http://www.bonniercorp.com/ctl/news/caribbean-travel--life-readers-namethe-2012-best-of-the-caribbean-1000089693.html
Caribbean Travel + Life
BUZZ PIRATIONS PIRATIONS:
Inspiration for today’s valued A&B Specialists The use of traveling is to regulate imagination by reality, and instead of thinking how things may be, to see them as they are.”
– Samuel Johnson
“Do not follow where the path may lead. Go instead where there is no path and leave a trail”
– Ralph Waldo Emerson
“Travel is more than the seeing of sights; it is a change that goes on, deep and permanent, in the ideas of living.”
“Travel and change of place impart new vigor to the mind.” – Seneca
“I soon realized that no journey carries one far unless, as it extends into the world around us, it goes an equal distance into the world within.”
– Lillian Smith
“To travel is to discover that everyone is wrong about other countries.” – Aldous Huxley
– Miriam Beard
“All journeys have secret destinations of which the traveler is unaware.” – Martin Buber
“Travel does what good novelists also do to the life of everyday, placing it like a picture in a frame or a gem in its setting, so that the intrinsic qualities are made more clear.” -Freya Stark
BUZZ
February, 2012 - A&B BUZZ
BUZZEDITORS TravelPad - February 2012 Like us on Facebook & Follow us on Twitter
In February we focus on matters of the heart, whether through
ardent celebrations of Valentine’s Day or recognizing Heart Disease Awareness Month. A & B will celebrate the destination’s love affair with travel agents and focus on all aspects of their well being to support their continued success and the pivotal role that they play within our tourism industry, the lifeblood of the A & B economy.
We understand the value travel agents bring to customers during the selection and reservation process. They play an important role in the chain of excellent personalized service that A & B has become renown for, and we are very proud of this as a destination. Despite the growth in online activity and transactions, a large part of A & B’s travel business is still conducted the traditional way -- with the expertise and recommendations of valued travel agents. The Love Travel Agents issue is our way of reinforcing our commitment to our travel agent partners and to inspire, motivate and celebrate their efforts in selling A & B. As we strengthen our relationship, we will engage the entire travel industry community, so that we can collectively grow the business and motivate even thousands more visitors to discover our twin island paradise!
General Info: 305 E 47th St. Suite 6A New York, NY 10017 info@antigua-barbuda.org
In-depth education is provided to empower our valued partners, many of whom are already familiar with all that A & B has to offer. In 29 Off the Beaten Path Adventures to Explore in a Leap Year and Unplugged Vacations in A & B, we will unearth innovative and unique ways for travel agents to sell A & B. Our goal is to leverage our relationships within the travel community and ultimately create the best visitor experience for every guest. This month we will host two BUZZINARS to educate our travel agents in North America through virtual training sessions. Later this year, we will launch a new destination website which will have an area specially-designed to educate and incentivize the agent community, in selling all aspects of our tourism product. The main goal will be to certify at least 300 A & B Specialists each year, in various emerging segments of the travel business. including demographic and psychographic niche market travel.
Derede Samuel-Whitlock, Director of Tourism, USA Antigua and Barbuda
A&B BUZZ – February, 2012
The BUZZ is a tourism publication that captures all that Antigua and Barbuda has to offer as a destination. It provides, inspiration, experiences, recommendations,, special offers and interviews with industry experts. It is a virtual pot pie of product information, photography, video., events, adventure tours, culinary and cultural experiences and other general factoids on this amazing twin island destination.
BUZZ Worthy Events 2012
February Black History Month – Further information Tel: 268-462-3586 Cultural Division
Exhibition at Harmony Hall. Further information Tel: 268-460-4120 or visit www.harmonyhallantigua.com
A&B
Exhibition at Museum of Antigua & Barbuda'Fantastic Finds – Archaeology in Action'. Further information Tel: 268-462-1469/4930
Field Trip organized by the EAG. Further information Tel: 268-462-6236 Environmental Awareness Group Royal Ocean Racing Club Caribbean Offshore Race. Further information Tel: 268-460-1799 or visit www.antiguayachtclub.com Wadadli Day – Cultural Extravaganza. Further information 268-462-3586 Cultural Division
March Exhibition at Museum of Antigua & Barbuda – 'Fantastic Finds – Archaeology in Action' cont'd. Further information Tel: 268-462-1469/4930 Exhibition at Harmony Hall. Further information Tel: 268-460-4120 or visit www.harmonyhallantigua.com Field Trip organized by the EAG. Further information Tel: 268-462-6236 Environmental Awareness Group Antigua Yacht Club – Antigua International Laser Open. Further information Tel: 268-460-1799 or www.antiguayachtclub.com
February, 2012 - A&B BUZZ
Make the most of these FAM Trips, recognizing that there is an investment cost associated with these activities. Her is some advice for veterans and newcomers, based on feedback from industry partners Do Share the spotlight with fellow travel agents. Don’t dominate the conversation with your goals, ambitions, or pet peeves.
Do make eye
contact with hoteliers and other industry partners and ask tough questions
Do engage
Do complete
feedback corms, Provide feedback to the Tourism Board and individual properties so this activity can be improved.
facilitators. Take notes and lots of photos
Do your homework ahead of time. Become an industry news junkie and learn everything about A&B.
A&B BUZZ – February, 2012
Do love what you do
with all your might! – B
e re
Don’t treat this
as a paid or discounted vacation. Be on time and stick to the schedule.
Don’t dominate
the site inspection and try to get every single question in. You can always follow up by e-mail or social media.
Don’t dress
inappropriately. Put your best foot forward as a travel professional.
Don’t live in
cyberspace 24/7. Log off Facebook and network and engage other agents.
o and do it
BUZZ TEAM BUZZ February, 2012 - A&B BUZZ
“One’s destination is never a place, but a new way of February is National Heart Disease Awareness Month - the #1 killer of women today. Here are four suggestions women (and men) can take to stave off heart disorders and maintain a healthier life. Almost every minute a women dies from heart disease, according to The National Coalition for Women with Heart Disease. One of the most alarming facts about this statistic is that many don’t know that women’s symptoms of a heart attack are different than men’s. How many deaths could be avoided each year if people knew what symptoms to watch out for? According to the FDA’s Office of Women’s Health web site, in addition to the well-known heart attack symptoms, women may also experience some of the following sensations or feelings: Extreme fatigue or loss of sleep Chest problems such as difficulty breathing, aches, heaviness, tightness or burning feeling Pain between the shoulders and above the navel Chest pains or tightness that extends to other areas like the jaw, neck, shoulders, ear, or the inside of the arms Even though heart attack symptoms and risk factors can differ in women there are certain prevention steps that remain the same for both genders: A&B BUZZ – February, 2012
1 Lose weight.
Obesity is one of the most significant risk factors in developing cardiovascular disease. To discover your risk of developing heart disease and what you can do about it, visit the National Heart, Lung and Blood Institute. http://www.nhlbi.nih.gov/health/public/heart/obesity/lo se_wt/recommen.htm
2 Get active.
Men and women alike need to exercise often. And a key to consistent physical activity is finding something you enjoy doing that gives your heart a good workout and fits into your everyday life. A growing number of women have found the ideal answer in electric bikes. National sales increased 67% in the US alone. Electric bikes like the US manufactured Optibike are a terrific way to get out of your car and ride more for a healthier heart, without sweating. After all, the key to exercise is actually doing it and with an electric bike exercise is fun. http://optibike.com/
3 Prevent diabetes.
Diabetes is dangerous as a disease by itself but it has also been medically linked to an increase risk of heart disease and heart attacks. Preventing or treating diabetes is one of the smartest, hearthealthiest decisions you can make. Discover more about the connection between diabetes and heart health at http://diabetes.niddk.nih.gov/DM/pubs/complications _heart/index.htm#4
4 Relax.
More studies show that stress really does harm your mind and your health. And heart disease is no exception. While high levels of stress are hard on everyone, they are particularly dangerous to women. The American Heart Association has more details http://www.americanheart.org/presenter.jhtml?identifi er=4750 BUZZ
f seeing things.”
-Henry Miller
Everyone is affected by heart disease today whether it’s a family member, yourself or a loved one. And since women are affected differently it’s important to know those differences and take preventative measures today. A UCLA scan study reveals that doing acts of kindness for family, close friends or clients, can tigger the release of "feel good" chemical, dopamine in the same areas of the brain typically activated by rewards such as chocolate, flowers, sex or money.
BUZZ TIPS:
10 Things to help you reduce stress, stay motivated and focused, stave off heart disorders and maintain a longer, healthier life.
• • • • • • • • • •
Give Back – Donate your time and talents to the American Heart Association or other charity Travel more – Take some time off to unplug at least once every quarter Take a Class – pottery, wine making or tasting are good for relaxation Read a Book a Month – The Seven Spiritual Laws of Success by Deepak Chopra Change your exercise routine – perhaps less time but more intensely Surround yourself with flowers – roses and tulips are said to have healing properties Eat the same breakfast each morning - to ensure that you maintain consistent energy levels – Vary your other meals. Drink up lots of coconut water – the medicinal properties are known through the world Take a walk before lunch – Allows you to get active and relax within 1 hour Talk to strangers – Good networking February, 2012 - A&B BUZZ
BUZZ Worthy BUZZ Travel &Features Leisure – 12 A&B Smiles
Two local luxury resorts, Curtain Bluff and Jumby Bay, were listed on the 2012 Gold List,
a prestigious rating of the world’s best hotels, resorts and cruise lines, by Conde Nast Traveler, a leading global travel Magazine. Additionally, Curtain Bluff ranked as a Platinum winner, among the top 12, of the 23 best Caribbean resorts on the Gold List. The Conde Nast Traveler compendium of the best hotels and resorts draws on the everevolving, annual Readers’ Choice survey. Contenders are tested afresh each year, and survey results compile the responses of some eight million votes cast by a savvy group of travelers. There were 93 new properties on this year’s Gold List.
A&B BUZZ – February, 2012
Adventure Antigua is "Best Caribbean Excursion Company" according to Caribbean Travel and Leisure Magazine's Readers Choice Awards.
“Thanks to all of our supporters and followers for voting for us. Antigua should have made top honors on some of the other categories too but we're happy to have clinched one top spot,” said Eli Fuller, owner and operator of Adventure Antigua.
He added, “I am not sure that we are the best excursion company doing day trips in the Caribbean but with all the good reviews we have gotten over the past year and with this award, I know that our team at Adventure Antigua is doing something very right at the moment.” Please visit our website to learn more about our snorkeling day tours and charters. http://www.adventureantigua.com
Now in its tenth year, the annual TripAdvisor Travelers’ Choice awards honor the
world’s best hotels, earning their distinction from those who know them best – real travelers. Unlike any other hotel honors, TripAdvisor Travelers’ Choice winners are based on millions of valuable reviews and opinions from travelers around the world.
The Inn at English Harbour Honored in Trip Advisor 2012 Travelers’ Choice Hotel Awards The Inn at English Harbour was chosen as a winner in the Top 25 Luxury Hotels in Caribbean by TripAdvisor in its 2012 Travelers’ Choice® awards.
A & B Ranked Among Trip Advisor 2012 Travelers’ Choice Best Caribbean Destination Awards A & B was ranked 21 among the top destinations in the Caribbean. Here is how the destination is described:
Lively Antigua and Barbuda move to the music of steel drums. You can visit a different beach each day and not repeat yourself for a full year— and that's why tourists and celebrities alike flock to this sun-soaked Caribbean island. Take a day cruise, rent some diving gear or cruise up the beach on a Segway for a real adventure, island-style. BUZZ February, 2012 - A&B BUZZ
1. Share ACTUAL or VIRTUAL Hugs
Hugging or a pat on the back are small gestures that can raise levels of oxytocin, the "bonding" hormone that strengthens the emotional connection between two people. Even in the online setting, research shows that Facebook can elicit a similar sensation as cuddling. "Poke" a travel agent, client or loved one on Facebook to strengthen your connection.
2. Light a vanilla candle
The soothing scent of vanilla triggers the release of serotonin, the "feel good" brain chemical that helps regulate the mood. Studies show that when serotonin levels are elevated, we feel more relaxed and inclined to show love and appreciation for each other.
3. Compliment and Congratulate
Love your client's cufflink or new hair cut? Make someone's day even more special by offering a sincere compliment. Take time to say congratulations on a recent major or minor accomplishment. Not only will it increases their self image, but also their favorability ratings of you and your service
4. Share Ardent Memories
Invite a longstanding client or former colleague out for coffee or cocktails, just to share treasured memories or your common love for a destination like A & B. Bring along photos, postcards or other memorabilia to revisit and celebrate past trips and experiences. Memories can warm the heart and rekindle feelings, friendships and business relationships.
5. An A & B Toast for Two! Share a red, tropical, Champagne cocktail, spiked with watermelon, guava or pomegranate juice (great antioxidants). Celebrate Valentine's Day with a Toast to National Heart Month with a fellow travel agent, client or loved one. A&B BUZZ – February, 2012
Chef Murphy's Blushing Cocktail Ingredients: • • • •
4 drops of Angostura Bitters 4 Tbs of honey 20 0z of chilled Champagne 6 -8 Tbs. guava, watermelon or pomegranate juice (substitute POM) • Lemon peel Set the stage with Champagne flutes for two. Add 2 Tbs of honey, 2 drops of Angostura Bitters. Pour in 3-4 Tbs. of guava, watermelon or pomegranate juice and add lemon peel. Serve immediately. Catch up with Chef Murphy, A & B's Culinary Ambassador at the Boston Globe, NY Times Travel Shows and other A & B Tourism Events. BUZZ
Appointment of Vernon Jeffers as General Manager The all-inclusive Jolly Beach Resort & Spa, Antigua ’s largest resort, announces Vernon A. Jeffers as the newest addition to the staff as General Manager as of February 6, 2012. With over ten years experience as manager of luxury Caribbean resorts, most recently he was the General Manager/Vice President of both the St. James Club & Villas and The Verandah Resort & Spa in Antigua . “We are navigating both a demanding and exciting time in the Caribbean tourism marketplace. Mr. Jeffers brings a wealth of knowledge and experience with him to meet the opportunities for Jolly Beach Resort & Spa head-on,” says Chairman Astron F. Jarvis. “He will certainly energize our staff as he initiates new programs and oversees the operations of this 464-room beach resort.” Mr. Jeffers also plays an active role in the community. He once served as a board member at the Antigua Hotels & Tourist Association (AH&TA) as well as the BVI Chamber of Commerce & Hotel Association and spends his spare time volunteering for Habitat for Humanity. In 1998 he was named Young Hotelier of the Year by the AH&TA during his tenure as F&B Manager at the Royal Antiguan Beach Resort. Contact: Vernon A Jeffers at vjeffers@jollybeachresort.com
Hit the Jackpot at the New Casino! “Casino gaming is now an evening entertainment option at Jolly Beach Resort & Spa with the opening of The Casino at Jolly Beach . Guests can hit the jackpot in the new 1,500 square foot Casino featuring an array of slot machines with popular titles including Treasures of Troy, White Orchid, Da Vinci Diamonds, Coyote Moon, and Rainbow Riches; a roulette table, two blackjack tables, and a Caribbean Stud Poker table. The new casino is owned and operated by King’s Casino, operator of casinos in Antigua since 1988. Resort guests receive a US$5 Match Play coupon as part of the great-value, all-inclusive package. The Casino at Jolly Beach is open from 6:00 p.m. to 2:00 a.m. Guests must be 18 years or older to enter the casino and valid identification is required for entry. Non-resort guests who wish to play at the new casino will be issued a Casino Pass and have the option of purchasing an Evening at Jolly Beach package which includes dinner, house brand beverages and entertainment. All-day plans are also available. BUZZ
February, 2012 - A&B BUZZ
BUZZ Worthy Features – Unplugged Vacations in A&B
U
Unplugged Vacations in A
Many North Americans never take a break when actually on vacation. To ensure absolute peace and tranquility, an experience “unplugged”, “off the grid,” “digitally detoxed,” allows some busy executives to actually have conversations with their families.
Hawksbill by Rex Resorts
This special hideaway, set in 37 acres of landscaped
tropical gardens, is one of those hotels guests never want to leave. Offering four secluded beaches to guests, including, for budding naturists, the only ‘clothing optional’ beach in the whole of Antigua. Beach lovers that can’t wait to get a full body natural tan get to soak up an abundance of sun at this resort.
Studies show that 83% of vacationers check in at least twice a day when they’re on vacation, never letting email or an application come between them and their time off. While neuroscientists wonder if our constantly wired state is “ruining our brains for reading and
whether by the pool or on the beaches. There’s also plenty to keep you occupied once the sun goes down, such as local and international buffet-style dining at the Tamarind Tree outdoor restaurant, which is one of the most elegant places to eat. Those who prefer a la carte, meanwhile, will want to head to Il Vigneto Sul Mare, which provides pasta specialities and superb lobster (advance reservations required) for the ultimate taste of Italy.
Hawksbill offers a wide range of accommodation options, including detached cottages nestled amongst the palms which look out to the sea. Larger parties travelling out to this resort Antigua will appreciate the colonial-style ‘Great House’. Located at the tip of the Hawksbill Peninsula, the ‘Great House’ is a private suite with a kitchen-bar of its own, in addition to three bedrooms and panoramic views of the sea.
Enjoy the sunrise in the lush gardens and register for a guided garden tour by Sylvia. Immerse yourself in the fragrances from some of the local flowers like the birds of paradise, frangipani, hibiscus and bougainvillea. Once dinner has finished, all that is left to do is sit back and relax whilst enjoying the evening entertainment at this hotel in Antigua. Scheduled for certain nights of the week, evening entertainment here is authentically Antiguan, being located in the friendly and informal Tamarind Bar, with its panoramic views of the sea.
Activities A wide variety of activities keep guests busy during the day,
Hawksbill by Rex Resorts is a non smoking hotel.
A&B BUZZ – February, 2012
A&B
“Wandering re-establishes the original harmony which once existed between man and the universe”
reflection,” and government is getting involved by restricting texting and cell phone use, we have identified three of the best places in A & B to take and “Unplugged” vacation in A & B.
- Anatole France
different price points. The management and staff at these properties find creative ways to get guests to detox digitally, and enjoy a vacation unattached to computers, smart phones, iPads or whatever digital umbilical cord we tend to cling to.
These resorts all on the western coast of the island offer the most amazing sunset views at
Activities Garden Spa The entire Hermitage Bay experience feels like a pampered massage, you may also enjoy actual spa treatments influenced by the ancient eastern concept of Chakra at our Garden Spa. Defined as energy centers that receive, assimilate and express your life force, there are seven chakras in total: five located along your spine, one near your brow, commonly referred to as "the third eye," and "the crown," which represents a connection with your higher self and the very essence of your being.
Hermitage Bay
"The perfect mixture of living with the natural environment and living in luxury“
This intimate 5-star resort is comprised of just 25 luxury cottages
so that "even at its busiest, the place seems remote and quaint." Tucked into a beautiful bay in one of the most secluded corners of Antigua, it is perfect for those seeking to escape the hustle and bustle of city life. Spanning 16 acres of lush tropical gardens, this eco-chic, luxury hotel provides all the comforts of a 5 star resort without compromising the natural habitat that thrives around it. The openair facilities, extensive beach and dethatched rooms allow guests to unwind in isolated luxury. Whether enjoying lunch by the pool, dining in the beachfront restaurant, or having breakfast in bed, every meal feels privately catered. The menus change daily and feature freshly squeezed local juices, locally grown produce, and organic ingredients. At the resort, entrées are prepared to order, special requests are encouraged, and the kitchen is always open.
Farm Tour For guests that are interested in where the food on their plates comes from we offer a guided tour of the farm of one of our local fruit and vegetable suppliers. The farmer’s name is Mr. Christian and he, like his father before him, has been growing tropical produce all his life. He supplies produce directly but also sells a good portion of his production each week at the market on a Saturday mornings in St. Johns, which is well worth a visit but you have to be an early riser since it starts at around 4am! He grows a vast array of tropical fruits and is knowledgeable about growing, grafting and the provenance of the plants he nurtures. Depending on the season, guests have the opportunity to see and taste tropical fruits such as ackee, custard apple, sugar apple, soursop, cashew, genip, shaddock, West Indian cherry, guava, dumbs, tamarind, noni and as many as 14 different types of mango. February, 2012 - A&B BUZZ
BUZZ Worthy Features – Unplugged Vacations in A&B
Unplugged Vacations in A&B
Cocobay Resort
Cocobay is an exclusive getaway on the sunset side of
Antigua, offering many unique experiences for the most discerning traveler. The resort provides a blissful atmosphere among its gingerbread fretwork, sandy beaches and plantation-style Caribbean chic. An allinclusive Antigua Resort, Cocobay is a colorful collection of pastel cottages crowning a breezy hillside undulating down to two white-sand beaches and miles of turquoise Caribbean Sea. This property is blessed with some of the most dramatic ocean views on the Island a simple and nature-filled aura surrounds the property. Guest can find timeless tranquility and their true sandy sanctuary, let time drift and fall in love anew as they bask in barefoot luxury and superb natural beauty. Please note that in keeping with the tranquil, authentic Caribbean style, cottages DO NOT include Television. Cable TV is available in the public lounge. Air Conditioning is included ONLY in Seafront Pool Cottages and Seaview Cottages. All cottages include telephones. Guests can choose from 49 private, authentic, Caribbean cottages and 4 plantation houses each enjoying a private verandah with striking sea views and custom designed wooden furniture. The four hilltop plantation houses are specially designed for families.
Activities
Dining Sheer Rocks Restauant: Mediterranean Dishes with Caribbean Soul.
A&B BUZZ – February, 2012
- continued
The walkway from Cocobay Resort leads down to this restaurant's palm thatched bar and lounge decks. Fourposter day beds clad with billowing white curtains and brightly colored cushions sit waiting aside the sparkling plunge pool. The vibe here is all about relaxation and socializing. A unique floor space of six tired wooden pavilions perched atop the ‘sheer rocks’; the furnishings ooze chic Caribbean style, dark wood, white linens, aqua marine and pebble grey accents are sublimely fitting, 20 feet above the matching Caribbean sea. The a la carte menu is small, but hard to choose from, the dishes simple yet innovative. The tapas lunch menu, large, with lots of small plates to share from. The affordable quality wines and hip cocktails have been specifically selected to reflect and compliment the menu and concept of this delightfully fun eatery. The rustic bar, with almost panoramic views, is the perfect place for a sunset aperitif alongside a backdrop of chilled lounge beats and the islands awe inspiring scenery. Tapas Rocks Tapas Rocks Café is the little sister of Sheer Rocks Restaurant on the beautiful island of Antigua, located at the Antigua Athletic Club. The Café offers tapas lunches from noon to sunset from Tuesdays to Saturdays. Bookings and walk-ins are welcome and the Café is perfect for groups, children and parties. To contact them, call 1-268-464-7625 or email feedme@tapas-rocks.com. Also, you can check out their facebook page. https://www.facebook.com/227396620655498 BUZZ
We asked some of the most successful travel leaders in the industry about their motivation and some of the influences that helped shape their career path in travel. What is the best career advice that you wish you had been given when you started out in the travel business? Here is the feedback and advice that we got from industry experts and top producers in Caribbean Travel. This will become the biggest business in the world; and perhaps the most challenging. Surround yourself with people whose talent is turning challenges into achievable goals. Hugh Riley, Secretary General & CEO of the Caribbean Tourism Organization Follow the Right Leader. Avoid letting others experiences or expectations overly influence your choices. You need someone who shares your vision as a model. Richard Michelin, GM at Rex Resorts, Antigua Don’t go it alone. Look for the best mentors and allies in the Travel Business. The movers and shakers who will support you on your journey. Rob Sherman GM at Curtain Bluff Think Big. Ideas don’t sell on their own. A bit of personal connection and persuasion is necessary. Ted Isaac, Chairman of the Antigua and Barbuda Hotel Authority Push yourself over the limit. Take the challenging path and then some, rather than the easy. Andrew Michelin, Owner, Coco’s Resort Learn to Discern. Once you are coasting along your career path, resist taking on jobs or assignments not because you are asked to but because you have the passion. You will get much further in life and never be bored. Stan Chambers, Veteran Aviation Specialist and Consultant Have a Plan B. Keep your options wide open. Pursue the career path that you want but have an alternative that also satisfies you. Don’t relinquish your passion if you feel you can’t make it a career. You never know what may happen down the road. David Stuart, Veteran Airline Executive, Motivational Speaker, Guest Lecturer for School of Tourism and Hospitality Management at Florida International University, BUZZ Author of the book Limited Skies: A black man’s journey through the corporate world February, 2012 - A&B BUZZ
BUZZ Worthy Features – Physiology of Dining in A&B
“The first condition of understanding a foreign country is to smell it.” – Rudyard Kipling
It is said that the discovery of a new dish does more for human happiness than the discovery of a star. You will find that one of the most exciting experiences in A & B is the cuisine. “The food in A & B is stimulating and rewarding in the same mouthful,” says Gulliver Johnson, author of Table Manners.
Food is one of the few things we partake of routinely that can please all of our senses all at once. For many while on vacation, cuisine is one of the highlights of the experience. In A & B there are more than 100 restaurants, offering a range of
flavors. From the sizzling in the pan to the artful arrangement on the plate to savory scents, to the texture on the tongue and the spicy taste that awakens our palate, food offers a heightened sense of life and a bit of euphoria, if we allow ourselves the time and freedom to appreciate it.
On Tuesday, February 14, we will celebrate ‘Have-a-Heart Day’ by being more conscious of our food choices. Along with regular exercise, healthy food choices are imperative for good cardiovascular health. Here are two Recipes from Top A & B Chefs. Try these at home to celebrate Hearty Eating among loved ones and friends Chef Shawnee Braggs A&B Buzz: Please list a few suggestions and tips to ignite or re-ignite the sparks of romance for couples traveling to Antigua & Barbuda, which could be used as selling points for the Destination. Chef Shawnee: As far as tips to re-ignite the sparks of romance: 1. Couples massage and spa treatments 2. Long romantic stroll on one of Antigua's beautiful beaches 3. Enjoy a romantic sumptuous meal together(feed each other mango spears and fresh oysters(both aphrodisiacs) 4. Arrange for a romantic breakfast to be delivered to your room 5. Make an effort to rediscover the passion that first brought you together 6. Be sure to let loose and go dancing at Shirley Heights with its breathtaking views I also recommend my recipe for Caribbean Cioppino. Cioppino is a classic Italian fisherman's stew. I am the" fusion queen" so I decided to put my twist on this popular Italian dish with my Antiguan influences. A&B BUZZ – February, 2012
Chef Shawnee Braggs’
Caribbean Cioppino (Fisherman’s Stew) Ingredients • 3 tablespoons canola oil • ¼ cup butter • 1 onion chopped • 3 scallions finely chopped • 2 teaspoons salt • 2 plum tomatoes diced with their juices • 1 lime-juiced • 3 cups fish stock • ½ cup dry white wine • 1 teaspoon Suzy’s Pepper Sauce • 1 Scotch Bonnet Pepper • 1 pd Shark Filet cut into 1 inch chunks • 12 mussels , scrubbed, debearded • ½ pound conch meat finely sliced • 10 uncooked jumbo shrimp peeled and deveined • ½ pound baby clams • 2-3oz baby lobster tails
Directions Heat the oil and the butter in a very large pot over medium heat. Add the onion and sauté until the onion is translucent, about 10 minutes. Add tomatoes, green onions, salt, fish stock and white wine. Cover and bring to a simmer. Reduce the heat to medium-low. Cover and simmer until all flavors blend, about 10 minutes. Add the shark, shrimp, conch, Suzy’s pepper sauce, lime juice and 1 unbroken habanero pepper. Cover and cook until the fish and conch are just cooked through. Add the baby lobster tails, clams and mussels, stirring gently , about 7 minutes longer. Carefully remove the habanero pepper.Once the mussels and clams are completely opened season the stew , to taste with more salt ,lime juice and pepper sauce. Ladle the stew into large martini glasses and garnish with a long sprig of thinly sliced scallion. Use long seafood forks to feed each other this sexy dish!!
Chef Leroy of Bay House Restaurants, Trade Winds Hotel
Shrimp and flaky snow crab, grapefruit cocktail, served in a martini glass with a dill dressing. Ingredients • 12 shrimp 16/20, pealed and de-veined, tail on • 1 cup flaky snow crab meat • 1 cup romaine hearts shredded • 8 grapefruit segments • Fresh cilantro springs to garnish For sweet dill dressing • ¼ cup sugar syrup • 1 tsp Dijon mustard • 1 cup mayonnaise
• • • • •
¼ cup white wine 1 cup extra virgin olive oil The juice of one lemon or lime 1 tbsp fresh dill chopped ½ oz ground black pepper
Directions Mix all ingredients with mustard other than the dill and lemon or lime juice. Add in the lemon or lime juice and dill. Line martini glass with the shredded romaine hearts. Arrange shrimp around the rim of glass. Place a generous portion of the dill dressing in the centre on top with the snow crab and grapefruit segments, garnish with fresh cilantro springs. Makes 4 servings BUZZ
February, 2012 - A&B BUZZ
BUZZ Worthy Features – Star Travel Agents
A&B BUZZ: Describe your most challenging A&B booking? Diane Goclowski of Sundial Travel answered: A gentleman called one day, said he’d found us in the Affluent Traveler magazine and was looking for information on Hermitage Bay in Antigua. Since I had visited this property on a FAM trip, I was able to answer all his questions and he was anxious to book and travel right away. That’s where the road got a little bumpy… Hermitage Bay was not available for the number of nights he wanted. With the support of Deborah Traussi and the hotel managers, we were able to resolve the situation and in the end, we had a very happy client. Beth Mollo of ProTravel International answered: I love planning vacations to Antigua & Barbuda and cannot think of a challenging booking. The only challenge lately has been getting space. Also I prefer working with preferred tour operators like Travel Impressions etc. and many of the small fabulous resorts are not featured though tour operators. Sugar A&B BUZZ – February, 2012
Ridge, Nonesuch Bay, once I identify the perfect resort for my clients the rest is seamless. So happy that American Airlines has direct flights. Liz Pozind of GWE Travel/AMERICAN EXPRESS answered: No problem to A&B, it is so beautiful. Arthur Mehmel of TourScan Caribbean Vacations answered: In June 1988, I just became a travel agent specialized in the Caribbean, I booked my family at ANTIGUA VILLAGE, and I flew on LIAT to Dominica and Nevis to learn about three islands. Danny Ang Travel Consultant of Personalized Travel Services for AMEX Canada answered: To have the hotel to gurantee king bed. But in the end, its always work out as clients are either getting upgraded or getting complementary breakfast or lunch. Francine Grenier of UNIGLOBE, (Canada) answered: None were very challenging. It’s a beautiful high end island, with great hotels, just a matter of matching client to property.
BUZZ: What scents do you often associate with A&B?
Diane Goclowski of Sundial Travel answered: Every time I smell seafood chutney, I’m taken right back to my times in Antigua. Beth Mollo of ProTravel International answered: Sea breezes, lemongrass, jasmine, suntan lotion. Flowers and gentle rain. Liz Pozind of GWE Travel/AMERICAN EXPRESS answered: Beaches Arthur Mehmel of TourScan Caribbean Vacations answered: The smell of spilled beer at the Shirley Heights Sunday party. Danny Ang Travel Consultant of Personalized Travel Services for AMEX Canada answered: Long miles of white sand beach. Francine Grenier of UNIGLOBE, (Canada) answered: Hmm, nice salty breeze.
BUZZ: What music/song comes to mind when you think of A&B?
Diane Goclowski of Sundial Travel answered: Calypso! Beth Mollo of ProTravel International answered: Reggae, Romantic, Happy Songs. Liz Pozind of GWE Travel/AMERICAN EXPRESS answered: Bob Marley (I don’t know why, I know he was Jamaican). Arthur Mehmel of TourScan Caribbean Vacations answered: Terrific Caribbean music by an Antigua musician brought to a dinner event at the revolving restaurant at the Stamford Marriott. Danny Ang Travel Consultant of Personalized Travel Services for AMEX Canada answered: RIO by Duran Duran and the theme to the television show THE LOVE BOAT.
BUZZ: Name one thing in A&B that you would love to experience?
Diane Goclowski of Sundial Travel answered: The feeling of waking up in my hillside suite at Hermitage Bay and being inspired by the breathtaking view. Beth Mollo of ProTravel International answered: Hermitage Bay on a Beth holiday, Shirley Heights and R&R in Barbuda. February, 2012 - A&B BUZZ
BUZZ Worthy Features – Star Travel Agents
-continued BUZZ: Name one thing in A&B that you would Liz Pozind of GWE Travel/AMERICAN EXPRESS answered: Go swim in the clear waters.
Danny Ang Travel Consultant of Personalized Travel Services for AMEX Canada answered: Late breakfast, spend the day sunning, spa treatment late in the afternoon before going for a supper with live steel band playing.
Arthur Mehmel of TourScan Caribbean Vacations answered: BARBUDA…I’ve sent three couples to KClub; and JUMBY BAY…I’ve sent six couples there over the years.
Francine Grenier of UNIGLOBE, (Canada) answered: That’s easy… scuba diving of course, then R&R on the beach, or maybe the catamaran that goes around the island, great fun!
Danny Ang Travel Consultant of Personalized Travel Services for AMEX Canada answered: Having a private yacht to sail around the twin islands.
BUZZ: How would describe A&B in six words?
love to experience? - continued
Francine Grenier of UNIGLOBE, (Canada) answered: More Diving, only had the chance to do a couple.
BUZZ: How would you spend a lazy Sunday in A&B?
Diane Goclowski of Sundial Travel answered: Sunday Brunch at Blue Waters or a snorkel trip to Bird Island…maybe both. Beth Mollo of ProTravel International answered: Shirley Heights, Beach, Spa. Liz Pozind of GWE Travel/AMERICAN EXPRESS answered: Staying on the beach and watching the sun go down. Arthur Mehmel of TourScan Caribbean Vacations answered: Sitting on the beach and going to Shirley Heights in the late afternoon. A&B BUZZ – February, 2012
Diane Goclowski of Sundial Travel answered: Warm, welcoming, shades of blue, ahhhhhh. Beth Mollo of ProTravel International answered: “The beach is just the beginning” works for me!! Liz Pozind of GWE Travel/AMERICAN EXPRESS answered: Most beautiful beaches I’ve ever seen in my life. Arthur Mehmel of TourScan Caribbean Vacations answered: (A) small historic island (with the) widest range (of) accommodations. Danny Ang Travel Consultant of Personalized Travel Services for AMEX Canada answered: Loving people, beautiful beaches and delicious cuisine. Francine Grenier of UNIGLOBE, (Canada) answered: High End Luxury island, superb beaches. BUZZ
Beth Saboe Mollo,
Susanne M. Leo
Arthur Mehmel, CTC
Susan Titterington, CTC ǀ
Antigua & Barbuda Specialist Protravel International 6527 Main Street, Trumbull, CT 06611 Mobile: (203) 521-4713 Email: Beth.Mollo@Protravelinc.com
TourScan Caribbean Vacations 107 Three Corners Road Guilford, CT 06437 Tel. (203) 453.9992 (800) 962.2080 Email: arthur@tourscan.com Visit http://www.tourscan.com
Viviane Gringer
Power Travel A Proud Member of VIRTUOSO 4A Manetto Hill Road Plainview, NY 11803 Tel. (516) 822.9222 Ext 203 Fax#: (516) 822.9619 Email: viviane@powertravel.net
Michele Fazio-Weis
Caprice Travel 1183 Yonkers Ave Tel. (914) 237.8500 Email: michele@capricetvl.webmail.com
Linda Clark
Leisure Sales Coordinator TLG Travel Management Tel. (201) 822.3200 Ext611 Toll-Free: (800) 222.0304 Fax #: (201) 822.3201 Email: l.clark@tlgtravel.com
The Travel Collaborative A Member of Tzell Travel Group Work: (617) 497.8186 Mobile: (617) 257.1373 Email: susannel@tvlcoll.com Visit http://www.travelcollaborative.com Regional Manager, East Host Agency Program CWT Vacations 44 Kittery Avenue ǀ Rowley, MA 01969 Tel. (978) 432.1722 Fax#:(866) 457.8012 Email: stitterington@cwtvacations.com
Nancy Koslowski
Dream Vacations Unlimited, LLC Visit http://www.dreamvacationsunlimite dllc.com Email: gowithnancy@aol.com Tel. (630) 417.6980
Donna M. Stoop/Owner
JADE TRAVEL SERVICES Your Travel Specialists Tel. (610)485.9481
Barbara Nichuals, President
Bayside Travel 124 Larchmont, NY 10538 Tel. (914)833.8880 Fax#: (914) 833.8887 Email: baysidetravel@aol.com Visit http://www.luxurytravelservice.com Virtuoso Member “Specialists in the Art of Travel”
Filomena Gustafson
Travel Concepts of WH, LLC Email: travel_concepts@yahoo.com Martha’s Vineyard Rentals Email: myvineyard@sbcglobal.net Tel. (860) 521.3480
Joane DeSalvo, CTC
Operations Manager EC MAPTA Director of Familiarization Education Tel. (212) 897.5036 Fax#: (212) 298.8386
Liz Pozind
GWE/AMEX Travel Travel Consultant 60 East 42nd Street, Suite 434 New York, NY 10165 Tel. (212) 986.9043
Sue Stechman, CTC, CSS
Branch Manager Wings Travel Group 9 Meadow Lane Village at Fiddlers Green Lancaster, PA 17601 Tel. (717) 519.6930 Visit http://www.WingsTrips.com Email: sues@wingstgt.com
Robin Ernst
Wings Travel Group 9 Meadow Lane Village at Fiddlers Green Lancaster, PA 17601 Tel. (717) 519.6930 Visit http://www.WingsTrips.com Email: RobinE@WingsTrips.com
February, 2012 - A&B BUZZ
BUZZ Worthy Features – Star Travel Agents
continued Susan & Marc Berman
Owner & V.P. Marketing Berman Travel LLC 1-609-345-2129 Ext 102 Email: susanberman@bermantravel. com
Diane Goclowski
Sundial Travel 999 Foxon Rd. North Branford, CT 06471 Tel. (203) 484.1190 Toll-Free: (800) 562.1127 Visit http://www.sundialtravel.net Email: diane@sundialtravel.net
FROM CANADA Danny Ang
Travel Consultant Personalized Travel Services AMEX Canada Inc. 121 Richmond Street West Suite 1200 Toronto, ON, Canada
Francine Grenier
UNIGLOBE 369 Dorwal Avenue Dorwal, Quebec H9S 3H6 Ligne directe: (514) 567.4035 Bureau: (514) 633.9933 ext 9
Lauren M. Rizzuto,
MCC, ATC, CSS President Squire Travel Planners 1260 East Main Street, 2nd Floor Meriden, CT 06450 Tel. (203) 238.1251 Mobile: (203) 530.2095 Email: lauren@squiretravel.com
Sharon Smith
Owner ISLANDS Tel. (805) 933.9534 Toll-Free: (888) 554.7526 Visit http://www.islands4travel.com Email: islandstravel@earthlink.net
Emil Fleyshman
Senior Travel Consultant GWE/American Express Travel Tel. (212) 986.9043 Visit http://www.gwetravel.com
A&B BUZZ – February, 2012
BUZZ
Travel is fatal to bigotry, prejudice and narrow mindedness. Broad wholesomeness and charitable views cannot be acquired by vegetating in one tiny corner of the globe -- Mark Twain
To help spread the word about “”Love Travel Agents” throughout the month of
February, the BUZZ has developed the following ways in which travel industry stakeholders, visitors and the media can show their support for travel agents.
► Visit A & B BUZZ Facebook Page and use the official “Love Travel Agents”” logo as
your Facebook profile picture throughout the month of February ► Post a picture of your best vacation anywhere in the world that was booked by a travel agent and say “Thanks” to your travel agent and post it to A & B BUZZ’s wall ► Post your favorite travel tip, or give a shout out to a particular travel agent on A & B BUZZ’s wall ► During the Month of February write “Love Travel Agents” as your Facebook Status Update Do You Have a Preferred Travel Agent? We encourage you to help spread the word and create awareness about all that Travel Agents do to help create memorable experiences and make the world a better place. BUZZ February, 2012 - A&B BUZZ
BUZZ Worthy Features – Star Travel Agents
Travel ravel agents are still doing considerable business, despite the growth of online booking sites. To understand the role of travel agents, one must understand the needs of American families for various service-oriented people:
● We need -- electricians, plumbers, doctors, delivery drivers ● We do not need, but they enrich our lives -- plastic surgeons,
accountants, physical trainers ● We need in a crisis - lawyers, midwives, car mechanics, psychiatrists
Travel Agents Attend to Details: I want to be lazy during our honeymoon and also to be lazy when it came to planning. Not that I didn’t want to put time into it, but with a new job and a wedding rapidly approaching, I just did not have time! When we booked our honeymoon it included every detail of our travel plans. So when we landed in Antigua and Barbuda we had a transfer ready for us. By using a travel agent, all of the details were taken care of. Travel Agents – Satisfaction Guaranteed It is reassuring that we have a reliable contact if anything goes wrong during our travels. While I did not expect mishaps it was comforting to know that if we were unhappy with our room or some A&B BUZZ – February, 2012
aspect of the service, we had someone to intercede on our behalf. Our travel agent listened to what we wanted, worked within our budget, accommodated us and was incredibly nice and responsive throughout the entire process. With a travel agent, we would not be stuck dealing with issues ourselves. “Potential Sourmoon Story’ While I had casually browsed beautiful honeymoon destinations soon after we got engaged, it was a Sunday night when we decided it was time to start making some decisions. By Tuesday night, we had everything booked and ready to go. In a mere 48 hours we were able to complete the stress-free process of arranging everything
needed for an amazing honeymoon experience! How is this possible? The answer is simple: The services of a travel agent. Travel Agents are Knowledgeable We had no preference in terms of location other than that it be warm and sunny. Even when narrowing it down to all-inclusive resorts, there were so many options throughout the Caribbean and Mexico. You can do lots of browsing online, but the fact is they all have websites with photo galleries so appealing that you want to book immediately. How do I know which one is the best? The fact is, I didn’t know. But our travel agent did!
LOVE: We love to have travel agents in emergencies. When we sit in JFK Airport during a snow storm in danger of missing our connecting flights, it is nice to have a travel agent take care of the problem.
LIKE: We like travel agents when we run into snags after weeks of internet research. When the hotel we want gets mixed reviews on Tripadvisor “Home away from home”, “Bates Motel”, “Perfect”, “Short on Service.” Or when Expedia, Orbitz, & Kayak all return the same message “No flights were found between Roanoke, VA (ROA-Roanoke Regional) and Antigua, (ANU) that matched your request.” These are times when the opinions and assistance of travel agents really matter.
NEED: Many believe in outsourcing everything in our lives, because time is money. We have pool boys, money managers, personal chefs, chauffeurs, nannies, life-coaches, private fitness trainers and personal assistants. Why not have travel managers?
● We LOVE travel agents in emergencies, ● We LIKE travel travels in times of uncertainty, ● We NEED travel agents to simplify our lives.
BUZZ
From The Files of a Travel Agent
Subject: Happy Endings in Antigua and Barbuda!! Dear Steve: We just got back from our amazing honeymoon in Antigua and we just wanted to send a BIG THANK YOU for recommending it. The place was magical -- a dream come true! The staff was soooo friendly and every little detail was thought of.. . Not to mention the hook up to and from the airport....a Limo...as everyone else stood waiting in line....We cannot say enough about that place....words and photos do not do it justice....We took over 400 photos before my camera maxed out... that place was EXACTLY what we were looking for and I think you read our minds We are already planning to go back for our 5 year anniversary! THANK YOU for an unforgettable experience in Antigua and Barbuda! February, 2012 - A&B BUZZ
BUZZ Worthy Features – 29 Leap Year Activities
1 To Hell’s Back Adventur
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Guided All Terrain Vehicle (ATV) off road tour
Night Diving On Deck – Sailing School
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Wine and Bay Hous Gr
You can experience the thrill onboard matched performance racing yachts in a fun-filled, head-tohead yacht race.
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CECILIA'S
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Betty’s Hope Serenity at Sheer Rocks The vibe here is all about relaxation and socializing, and is perhaps why, it has earned its spot at the top of many ‘must visit’ lists.
A&B BUZZ – February, 2012
The Na Muse Stylish cafe located on the water's edge with fabulous ocean views and easy access to a soft sandy beach. A chilled out atmosphere and an eclectic multi cultural menu and excellent wine list.
The historical & a society of Antig Operates the Mu establ
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Kite and Surf Tour
PADDLES ECO KAYAK TOUR
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Learn to Dive in a Day
Gate and with e Antigua
d Dine at se Bar and rill
ational eum
archaeological ua & Barbuda useum which it ished in 1985.
One Kayak Trip - Multiple Choices! Kayaking, swimming, snorkelling, uninhabited island nature walk, boat ride, shell seeking, and a photographer's delight.
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LE BISTRO RESTAURANT
Daily Sushi Bar at the Larder
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Snorkel and Lobster Lunch Cruise to Bird Island
Authentic French Restaurant established more than 30 years ago. The atmosphere is romantic and airy, with their legendary, friendly staff
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17 Historical Harbour Tours
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MONKS HILL AND FORT GEORGE TRAIL
Windmill Tour Windmills used to crush the cane on the Betty's Hope plantation.
On this hike you will see English and Falmouth Harbour, Willoughby Bay, the airport and Sherkley Mountains in the West. February, 2012 - A&B BUZZ
BUZZ Worthy Features – 29 Leap Year Activities
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Hike to Highland House
Campin Cav
Bike Tour to Barbuda’s Beaches
Bird Sanctuary Barbuda has the largest nesting colony of frigate birds in the Caribbean. The five species of frigate bird can be traced back over 50 million years.
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26 Cedar Valley Golf Course
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CARIBBEAN HELICOPTERS
Grand Bay Casino
Antigua’s only 18-hole Championship Golf Course
Take Caribbean Helicopters to Montserrat to see the rainforest and stop off at the Lighthouse Bay Resort in Barbuda for Afternoon lobster
For more Leap Year Activities and Ideas Subscribe to:
Help the E
The Environ
ANTIGUANICE WHAT'S ON WEEKLY NEWSLETTER offering you all the options on what to do in Antigua and Barbuda from happy hour to major island events. http://www.antiguanice.com/v2/client.php?id=943&cat=7
BUZZ
A&B BUZZ – February, 2012
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Group, or E commonly k voluntary, no government promotes gr Caribbean o environmen recognizes t importance support of c
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ng in the ves
24 Hamilton’s Wine Bar
C & C Wines A casual, but sophisticated wine bar – perfect for lazy days and cooling out in the evening – a great place to take in the ambience of St John’s.
25 CURTAIN BLUFF RESTAURANT & WINE TASTING Largest wine cellar in the Eastern Caribbean paired with exquisite dining
EAG Save the Environment
nmental Awareness AG as it is more known, is a national, ot-for-profit, nontal organization that reater awareness in the of the importance of ntal conservation. EAG, the fundamental of public awareness for conservation initiatives.
EAG's Vision: A society informed and empowered to sustainably use and manage its natural resources. Researching and Conserving Native Ferns The EAG has an exciting new project to research and conserve the native ferns of Antigua, Barbuda and Redonda. Ferns in Antigua and Barbuda come in amazingly diverse forms including mangrove ferns which can grow to 4 ft high, tiny epiphytic ferns, a inch or so high, aquatic ferns, vine-like climbers and grass-like species. Visit their website www.eagantigua.com to lean more about their calendar of events and how you can help in preserving the environment. February, 2012 - A&B BUZZ
BUZZ Worthy Features – Cheers or Chaser?
Cheers or Chaser? What is your Cocktail Personality? DIP AND SIP? During the booking process, any insights into clients’ cocktail preferences can be helpful in planning their dream vacations in A & B. A & B cocktails have their own unique characteristics. Made with distilled beverages such as gin, vodka, whiskey, tequila or rum, cocktails are created by mixing an array of unique liqueurs, fresh garnishes and other local ingredients.
A penchant for a particular cocktail can provide insights into guest/client vacation preferences in A & B. This may be the season to justify networking and having a drink with new and existing clients. Bartender’s Magazine reviews several cocktail personalities and whether used for cheers or chasers, cocktails are synonymous with certain personality types.
Planters Rum Punch This drink made from local rums is indigenous to the Caribbean. It points to a trendy, humanitarian, who is chic, open minded, fashion forward. This exciting, personality type can be described as a true connoisseur of life who is ready to explore all that A & B has to offer.
BUZZ Tip: Strong interest in historical attractions, music, culture and English Harbour Rum.
RECOMMEND: Copper and Lumber Restaurant’s Sea Food Fridays or Bubba’s Restaurant in Buckley’s
A&B BUZZ – February, 2012
Chocolate Martinis By adding chocolate to a celebrated drink such as a martini, signals a dual personality with two equally compelling sides– refinement and professionalism balanced with a flirty, passionate side. This personality personifies the sophistication of the martini glass.
BUZZ Tip: Strong interest in spas, hiking, golf and fine dining. RECOMMEND: Carmichael’s Restaurant at Sugar Ridge Restaurant or private dining or a nautical massage on a yacht like Sea Spa.
Tequila This drink typically appeals to the young at heart and signals someone who is vivacious, vibrant and ready to paint the town red or party like it is 1999.
BUZZ Tip: Strong interest in night clubs and
casinos.
RECOMMEND: Grand Bay Casino at Dickenson’s Bay, Pap Zouk’s Restaurant or Abracadabra’s
Whisky Sour This drink signals a sense of maturity, mystique and patience. Whisky, with an acidic touch of lime with an added a good dose of sugar, is a mellow drink that forces partakers to slow down. In A & B Hennessey is the whisky of choice, and for partakers It often takes a while to figure out every facet of their complex nature.
BUZZ Tip: Strong interest in adventure such as sailing kayaking or wind surfing and loves all types of sea food. RECOMMEND: Enjoy Mediterranean cuisine, Caribbean style at Harmony Hall. Enjoy local art exhibits and visit the recently opened Yacht with their own Dragon Fleet.
February, 2012 - A&B BUZZ
BUZZ Worthy Features – Cheers or Chaser Cheers or Chaser? What is your Cocktail Personality? - continued
Glass of white wine This drink is a subtle choice that’s typically difficult to read. By extension this light, refreshing sophisticated drink appeals to the more eco conscious and those who opt for tranquility and are mesmerized by sunset views
BUZZ Tips: Strong interest in outdoor dining, with a penchant for a fresh catch. Enjoys the outdoors and sightseeing tours.
RECOMMEND: Spiny Lobster at OJ’s Restaurant a Safari Tour or Rosmac’s Herb Garden Tour
Glass of red wine
This drink signals passion -- the color of love. Red wine pairs well with a range of cuisine. It typically signals a deep love for fine dining, great ambience and great music.
BUZZ Tip: As far as cuisine this personality is “epicurious.” There is some partiality to waterfront views that allow for people watching.
RECOMMEND: Dining Alfresco at Calabash Restaurant or Sunday Brunch at Gibson’s Restaurant
Glass of Champagne This drink is synonymous with personalities that are effervescent, spontaneous and charming and aim to live life to the fullest --whether whether in a mimosa with juice from the Antigua black pineapple or with a strawberry for a sunset toast.
BUZZ Tip: Always in celebration mode, whether a local or international holiday they find a reason to have fun. Open to just about any type of adventure.
RECOMMEND: Zip lining through the rainforest, Swimming with the Stingrays or horseback riding on the beach. Dining at Catherine’s Restaurant in English Harbor, or Le Zest at Willoughby Bay offer French cuisine and an extensive wine list. BUZZ
A&B BUZZ – February, 2012
Getting from Point A… Antigua
…to Point B
Barbuda
Antigua to Barbuda By Air Plane • Scheduled Daily Service: ABM AIR: Cost $125 USD round trip • Daily Charter Service: Fly Montserrat Cost $ 1500 USD (aircraft accommodates 7 passengers) Helicopter • Arrive in style and land directly on the property on the helipad at your hotel Cost $1500 USD (aircraft accommodates 4 passengers)
By Sea Express Ferry Service • Scheduled Daily Service: ABM AIR: Cost $110 USD round trip Catamaran • Scheduled Service:: Cost $175 USD per person round trip (Includes lunch, unlimited drinks and a tour of the Magnificent Frigate Bird Sanctuary). Yacht Charter Service • Sea Spa - Cost (Seasonal and subject to availability) BUZZ
February, 2012 - A&B BUZZ
TRAVEL AGENT REWARD PROGRAMS Sandals Resorts International
Chairman’s Royal Club. This program rewards elite agents who have continuously produced results and showcased loyalty to the resort brand. Members of the exclusive Chairman’s Royal Club. can reap extra rewards for successfully selling Sandals Resorts, Beaches Resorts and Grand Pineapple Beach Resorts. To become eligible travel agents must sell more than 75 rooms per year and provide consistent outstanding customer service to all Sandals Resorts guests. Agents are required to annually attend workshops and participate in FAM trips, and must score an 8 or 10 on a Mystery Guest Call.
Elite Island Resorts
Best Deals for Your Clients and for You. Your Clients: Save up to 50% For You: Travel Agent Commissions of 15% and Bonus Incentives • Every 7 nights Booked – Agents receive 1 night free for personal travel • Every 100 nights booked – Agent receives 500 air credit
Lighthouse Bay Resort
Barbuda’s Lighthouse Bay Resort Offers Reunion Packages Travel agents can earn up to $23,000 in commissions through the “Friends and Family Reunion” package The six-night package, priced at $114,999 for up to 20 people, pays agents a 20 percent commission. The package is designed for a group of people to enjoy their own private island, with only nine suites, superior service and 17 miles of pink-sand beach. The package includes: All meals and drinks, plus the use of a private fresh water pool.
A&B BUZZ – February, 2012
Distinct benefits of membership t include reimbursement for promotional expenses up to 75 percent, a $100 Island Routes Adventure Tours discount for each visit, up to $250 airfare reimbursement, complimentary wireless connection and resort discounts of 25 percent on spa treatments and sundries. Agencies with Chairman’s Royal Club membership can earn 16percent commissions on resort sales. To learn more about the Chairman’s Royal Club, agents can e-mail chairmansroyalclub@uvi.sandals.com. Visit www.sandals.com
• Caribbean FAMs (including A & B) – Agent shares perks with friends and family • Room rates begin at $69 and Agent Air fare $199 RT To learn more about Elite Island Agent Rewards visit: www.elitelislandresorts.com
Accommodations include flat-screen satellite televisions, iPod alarm clock CD players, personal laptops and iPads for guests.’ Activities include a day charter complete with lunch, snorkel and sail gear; a one-hour horseback ride; group cooking classes along with a commemorative photo album. Transfers to the resort can be arranged at additional cost. For more information, call 888-214-8552 or visit www.lighthousebayresort.com.
BUZZ
TRAVEL AGENT Memory Lane Photos
Score 100: Connecticut CTO Chapter
Travel Impressions, Carnivail Party with A & B
Score 100: PTANA Detroit Charity FAM - 2009
Score 100: South Coast Horizons, 2010
Score 100 2010: Rosmac Herb Garden February, 2012 - A&B BUZZ
TRAVEL AGENT Memory Lane Photos
Shirley Heights, FAM Trip 2011 Sandals Mega FAM, 2012
Verandah Hotel, FAM Tr FAM Trip, 2012, Hawksbill Hotel
Curtain Bluff: FAM Trip 2011 Catamaran Cruise: FAM Trip 2010 A&B BUZZ – February, 2012
Boston Globe Travel Show 2011
ip 2011
LA Times Travel Show, 2010
New York Times Travel Show, 2011
Philadelphia CTO Chapter Meeting, 2010 BUZZ
February, 2012 - A&B BUZZ
Selling A&B with a Business Card How can my business card help me sell A & B? Before there was LinkedIn, Twitter and Facebook, the quickest mode of exchanging personal information was the business card. However, person-to-person contact is still the first way we make business contacts and how we let potential clients know the best ways to reach us, who we are and what we do. Business cards are still just as important as ever.
that although we offer more than beaches, that one of the destination’s strongest selling points was still our beaches. Moreover, having an abundance of pristine beaches to choose from, was not something that we could afford to undersell.
The A & B Business Card. The A & B Business card features one of the destination’s pristine beaches, Low Bay in Barbuda. This 17-mile stretch of deserted beach captures the true essence of A & B and reinforces the destination’s tag line. “The Beach is Just the Beginning.”
At the end of a presentation or networking activity, very little has to be said about what the destination has to offer. From what we are told, the destination speaks for itself. We believe that while we cannot capture the entire picture on our business cards, this distinct image speaks volumes about our product “Most business cards are boring; they don't let us know what people do,” says Joseph Martin of Photogenesis Print Shop in Antigua.
The Antigua and Barbuda logo and tagline were created in 2007, through the collaborative efforts of A & B’s marketing team. The process took several months but after much discussion, we soon realized
One of the easiest ways to give your business cards personality is through color. Color can amp up the text on your message and company logo. “Four-color has gotten cheaper,” Martin says. “You can put your
A&B BUZZ – February, 2012
BUZZ SPECIAL OFFER:
Visit our Photo Gallery and select one of our images. Design a business card for your agency. The winning design will receive $500 and will be featured on the A & B website for 3 months. http://www.pmgroup.bz/antiguabarbuda-gallery/ If you would like to use any of our photos contact us as at info@antigua-barbuda.org
picture on your business card, and if you're an artist or a photographer, we can put one of your pieces on one side and your contact information on the other.” Paper stock is another way to add flair to your personal message. Options include glossy, matte and smooth finishes, UV coating, and stocks that allow for raised print and embossing. Foil can bring a bit of flash, making your card easy to find in a business card file. Company logos are important, but if you're an independent contractor or a job seeker, Martin suggests not using clip art to add visual interest to your business card, since you may find that you lack originality. “Don't use stock clip art from Microsoft,” Martin says. “You may find the same thing on a business card of a similar business down the street.” With the many ways people can reach you, remember
there's only a 2 by 3 inch space to get all your information on your business card. “KISS: keep it simple, stupid,” Martin says. “All you need is your company name, your name, what you do, and your mailing address, phone number, email address and website. As for the other contact information, any web-savvy person can find that on the Internet.”
The A&B Business Card
BUZZ February, 2012 - A&B BUZZ
The first Pan Am flight arrives at Coolidge Airport after World War II
Aviation History of A&B V. C. Bird International Airport (IATA: ANU, ICAO: TAPA) is located on the island of Antigua, 8 km (5.0 mi) northeast of St. John's, the capital of Antigua and Barbuda. Antigua’s airport was originally operated by the United States Army Air Force. It closed in 1949 as Coolidge Air Force Base and upon the closure it became a civil airport. It was known as Coolidge International Airport until 1985, when it was named in honor of Sir Vere Cornwall Bird (1910–1999), the first prime minister of Antigua and Barbuda.
Interview with Mr. G.E. Bert Joseph Former Aerodrome Superintendent of V.C. Bird International Airport and Former Deputy Director of Civil Aviation for OECS (Organisation of Eastern Caribbean States) A&B BUZZ: When was Antigua’s first airport built, and what was the capacity and other specs? Mr. Joseph: Antigua’s first airport was
A&B BUZZ – February, 2012
constructed circa 1943. Villa Airport was located on Lower Fort Road in the residential area known as Old Runway. The runway length was approximately 3,000ft and it accommodated BWIA Douglas DC-3 and Lockheed Lodestar aircraft, both of which seated over 20 passengers. A&B BUZZ: When did the first international flight arrive in Antigua? What airline and type of aircraft was
it? What city did the flight originate from? Mr. Joseph: In 1955, BWIA Viscount, with a capacity of 55 passengers, flew the Trinidad-Barbados-AntiguaBermuda-New York route. A year later, Pan American DC-6, seating more than 60 passengers, initiated a service connecting New York, San Juan and Antigua.
First Mail Test to Antigua on Pan Am Flight
Mail test to Antigua via Trinidad on special Pan Am Flight
BOAC, now British Airways, commenced flights from London to Antigua via Bermuda using a 102seat Bristol Britannia turboprop aircraft.
the potential for civil aviation development in Antigua, established the Directorate of Civil Aviation for the Windward and Leeward Islands here in 1957.
It should be noted that from 1955 all aircraft operations were transferred from Villa Airport to Coolidge Field.
On the heels of this, the British government donated a new modern terminal building to Antigua which was opened in November 1960.
A&B BUZZ: What was the frequency of air service in the first year? Mr. Joseph: The regional carrier BWIA operated weekly flights through Villa Airport and later serviced the country with daily flights at Coolidge Field. Pan Am also operated a daily service at Coolidge. A&B BUZZ: How did air service grow in the first 5-10 years after air service began? What factors contributed to this growth and expansion? Mr. Joseph: Air service at Coolidge grew by leaps and bounds in the first 5 to 10 years. First of all, Frank Delisle inaugurated a new service in Montserrat but transferred the headquarters to Antigua on 20 September, 1956. That airline is LIAT. The British government, realizing
A&B BUZZ: What upgrades were made to the airport terminal and runway during the first 10 years? Mr. Joseph: The air terminal building was extended westwards to accommodate gift shops and additional airline offices. In 1963, with the opening of the new air terminal building, the main runway was changed from Rwy 10 to Rwy 07. The runway which was originally 5,800ft was first extended to 6,300ft before being further extended to 6,900ft to accommodate the first commercial jet service to Antigua – the Pan Am DCA Clipper 219 non-stop flight from New York which arrived at 3:15 pm on 15 December, 1961. In 1962, the runway was stretched even further to 7,500ft to handle BOAC’s Boeing 707.
Another extension to 9,000ft took place in 1972 so that BOAC could commence a non-stop LondonAntigua service. A&B BUZZ: What was the reaction by the locals to having an international airport and air access to the rest of the world? Mr. Joseph: The airport had sufficient and varied traffic to be recognized as international hence the name change to Coolidge International Airport. The entire populace was proud of the development and tended to boast of it. A&B BUZZ: To what extent did air service help shape the local economy? Mr. Joseph: Air service brought on the genesis of tourism. Investors moved in and established new beachfront properties such as Anchorage Hotel, Long Bay Hotel, Curtain Bluff, and Half Moon Bay, among others. A&B BUZZ: Approximately how many hotels did Antigua have when air service first began? Mr. Joseph: When air service began, Antigua had five hotels: Antigua Beach, Globe, Jardines, Kensington and Happy Acre.
BUZZ February, 2012 - A&B BUZZ
BUZZ Worthy Events 2012
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Schedule for the new service (all times shown are local) From
To
Flight #
Departs
Arrives
Frequency
New York (JFK)
Antigua (ANU)
673* (nonstop)
8:35 a.m.
1:40 p.m.
Mon, Thurs, Fri, Sat
Antigua (ANU)
New York (JFK)
678* (nonstop)
3:05 p.m.
7:00 p.m.
Mon, Thurs, Fri, Sat
A&B BUZZ – February, 2012
call toll fre e
.org rbuda 888.268.4227 or visit us online www.antigua-ba
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BUZZ BACK! Great news letter and articles, the buzz can be described as very helpful, inspirational, and if I might add motivational. Irene Markel Jeffery's World Of Travel LTD. A Member Of The Tzell Group Office 516 482 0540 Fax 516 482 4162 Email: irenemarkel@hotmail.com Your buzz issue has excellent content, and the information is really appreciated and relevant. Rose Eng Courtyard Travel Ltd.. 1010 Northern Boulevard Great Neck, NY 11021 Prior to receiving the buzz I struggled a bit with my Antigua bookings for lack of knowledge on the destination. Now the buzz has helped me and has given me the affirming feedback I seek and subsequently has taken the monkey off my back and reduce my stress, Thank you for doing that. Lee Hirschfield 425 East 79th Street New York, NY 10075 The diversity of your publication is wonderful. Protravel International 515 Madison Avenue New York, NY 10022 A&B BUZZ – February, 2012
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www.facebook.com/antiguabuzz www.twitter.com/antiguabuzz Weigh in on February’s Reader Question Q: During the Month of Love, we invite you to share heartwarming stories about your travels to A & B. Please describe a kind deed that you have done for a client or colleague, or tell us how you have been on the receiving end of a thoughtful gesture, while on vacation in A & B. January 2012 Reader Question Q: What is the best service that you (or a client) experienced from an A & B resort employee? Describe how (if at all) this service influenced the vacation experience.
Answer of the Month for January, 2012: I arrived in Antigua for a 3-night FAM trip and as I was waiting to be picked up an attendant approached me with a sign that said DELEGATES. I gave my name and was ushered to a waiting car, driven by a police officer. “Not a shabby welcome,” I thought to myself. After about 20 minutes into the drive, I asked the officer what St. James’ Club (SJC)was like and I was told that the conference was at Jolly Beach. It was then that I realized that something was wrong. “What Conference?” I asked, reaching for my itinerary, since I did not recall seeing a Conference listed. I then learned that there was a “Conference” being held i at Jolly Beach for Caribbean Leaders and the officer had assumed that I was a part of the official party. I explained that I was here for a FAM Trip and my destination was St. James’ Club(SJC). The officer who was on schedule decided to venture to Jolly Beach anyway to get the situation sorted out. The officer accompanied me the reception area to explain to the desk clerk, Tashika what had happened. Tashika, apologized for the “mix up” although she had nothing to do with it. I was given a cold towel and welcome drink as if I were part of the DELEGATION. Tashika immediately called her manager to ensure that the “correct” guest was located at the airport and ensured that she was picked up. She then called a taxi and I continued on the scenic route to SJC. I arrived 2 hours later, with an unplanned adventure trip through Fig Tree Drive under my belt. Along the way we passed Curtain Bluff and Carlisle Bay, two properties that were not on my itinerary but I had sold in the past. Talk about a FAM Trip with time well spent! Wendy Bowser, Orlando, FL
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Antigua & Barbuda
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The Beach is Just the Beginning
February 2012
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