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A complete range of services for employers – from hiring well, to training for excellence to meeting your compliance obligations
September - December 2021
About This Catalog
Cascade Employers Association
Consider this your "go-to resource" for the best of HR management and leadership skills. Inside you'll find descriptions of upcoming training sessions, including dates, times, locations and pricing. We are always adapting and responding to the latest research, so be sure to browse classes online and look for special programs not listed in this publication. For questions or feedback, contact us at info@ cascadeemployers.com or call 503.585.4320.
Registration – It’s easy. Go to https://www.cascadeemployers.com/events. Or, simply give us a call at 503.585.4320 and we’ll complete the registration for you. Once you register, we will follow up with confirmation and additional details. Pricing – Cascade members receive preferred pricing. Both member and standard prices are listed below each session (for example, $125 / $185). HR Academy Designations – Many classes say “HR Academy” directly under the title. Although these classes are electives within our popular HR Academy certification program, they are also offered as standalone training. PHR/SPHR/GPHR/aPHR Recertification and SHRM Credits – Many of these classes qualify as credit toward recertification. Qualified programs are indicated online within the program description. (The use of the HRCI seal is not an endorsement by the HR Certification Institute of the quality of the activity. It means that the activity has met the HR Certification Institute’s criteria to be pre-approved for recertification credits. Cascade is recognized by SHRM to offer Professional Development Credits [PDCs] for the SHRM-CP® or SHRM-SCP®.) Cancellation Policy – Cancellations received up to five business days prior to a training program are fully refundable, less any credit card processing fees. Cancellations received less than five business days prior to a program, or no-shows, are non-refundable.
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Table of Contents HR & Compliance Training 2022 Compliance Update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 The ADA: Basic Employer Obligations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 The ADA: Applying the ADA During the Employment Relationship . . . . . . . . . . . . . . . . . . . 6 Administering Family Leave. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Advanced Health Plan Strategies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 The Art of Drafting Great Interview Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Best Practices for Developing a Successful Compensation Program. . . . . . . . . . . . . . . . . 7 Conducting Interviews that Get Results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Corrective Action: Reduce Stress and Get Results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Documentation: Write it Right. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Employee Engagement: Beyond Satisfaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Employment Law: The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Employment Law and HR Risk Management for Supervisors. . . . . . . . . . . . . . . . . . . . . . . 7 Family Leave: Basic Compliance Obligations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Family Leave: Advanced Family Leave Scenarios. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Harassment Awareness Training. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Health Care Trends & Cost Containment Strategies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 HR Connect: Addressing the Pay Equity Gap Today. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 HR Connect: How to Stay Out of Court. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 HR Connect: Responding to Harassment Complaints. . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Making Job Descriptions Compliant, Accurate and Meaningful. . . . . . . . . . . . . . . . . . . . . . 8 Managing Risk with Employee Terminations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Reasonable Suspicion Training. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Recruiting and Attracting Talent. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Respect and Civility in the Workplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Understanding Employment Agreements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Wage and Hour Laws: Paying Your Employees Properly . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Leadership Development Accountability and Delegation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Basics of Supervision. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Best Practices for Remote Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Developing Coaching Skills: A Foundation for Successful Supervision. . . . . . . . . . . . . . . 12 Developing Leadership Skills: 9-Part Certificate Series. . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Effective Performance Management and Appraisals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Four Key Steps to Supervisor Success. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 The New Workplace: Accountability and Delegation for Supervisors. . . . . . . . . . . . . . . . . 12 Supervisor Success in the Hybrid Workplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Portland 503.224.5219
Salem 503.585.4320
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Table of Contents (cont.) Team Development Customer Service Excellence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Driving Engagement and Motivation in a Post-Pandemic Workplace . . . . . . . . . . . . . . . . 13 HR Connect: Understanding and Managing Different Behavioral Styles. . . . . . . . . . . . . . 10 Managing Generational Differences and Conflict in the Workplace. . . . . . . . . . . . . . . . . . 13 Managing Pandemic-Related Difficult Behavior in the Workplace. . . . . . . . . . . . . . . . . . . 13
Diversity, Equity & Inclusion ACTing on Diversity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Becoming an Effective Anti-Racist: Collaborating Across Differences. . . . . . . . . . . . . . . . 14 Critical Race Theory: What Is It and Why We Need to Know . . . . . . . . . . . . . . . . . . . . . . 14 Culturally Responsive Interviewing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 The DEI Directive: How to Transform Your Organization Through DEI. . . . . . . . . . . . . . . 14 Inclusive Hiring Practices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Inclusive Onboarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Intersectionality of Emotional Intelligence and Race. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Racial Microaggressions in the Workplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Say This, Not That. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Unconscious Racial Bias. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Understanding Diversity: What Managers and Supervisors Need to Know. . . . . . . . . . . . 15 White Allyship. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Personal & Professional Development Coaching Skills Bootcamp. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Elevating HR to Strategic Business Partner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Finding Ease in Difficult Conversations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Making Meetings Matter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
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cascadeemployers.com/events
HR Academy A Certificate Program for Human Resource Professionals This series is designed to provide you with the HR knowledge, tools and resources you need to manage and lead in the core functions of HR as well as more specialized areas. Each session integrates core HR and leadership principles with real life scenarios, trends and the practical tools and guidance you need to take your HR skills to the next level.
Choose Your Certificate Series HR Fundamentals: Perfect for those newer to HR, or those seeking to expand their general HR knowledge. To receive this certificate participants must complete 22 credit hours. HR Professional: If you’re seeking more in-depth or specialized knowledge, this is the series for you. To receive this certificate participants must complete 36 credit hours. No matter what certificate you seek, choose whatever electives best meet your needs. Take the classes at your own pace. There is no time limit for completing the series.
Elective Courses Compliance
Diversity, Equity and Inclusion
101: Employment Law: The Basics (2.5 credits) 102: Understanding Employment Agreements (2 credits) 103: Family Leave: Basic Compliance Obligations (2.5 credits) 104: Family Leave: Advanced Family Leave Scenarios (2 credits) 105: Administering Family Leave (2 credits) 106: Wage and Hour Laws: Paying Your Employees Properly (2.5 credits) 107: Best Practices for Developing a Successful Compensation Program (1.5 credits) 108: The ADA: Basic Employer Obligations (2 credits) 109: The ADA: Applying the ADA During the Employment Relationship (2 credits) 110: Making Job Descriptions Compliant, Accurate and Meaningful (2 credits) 111: Corrective Action: Reduce Stress and Get Results (2 credits) 112: Documentation: Write it Right (2 credits) 113: Managing Risk with Employee Terminations (2 credits)
114: The DEI Directive: How to Transform Your Organization Through DEI (2 credits) 115: Inclusive Hiring Practices (2 credits) 116: Inclusive Onboarding (2 credits)
Tuition:
Engagement, Hiring and Retention 117: Recruiting and Attracting Talent (2 credits) 118: Employee Engagement: Beyond Satisfaction (3 credits) 119: The Art of Drafting Great Interview Questions (2 credits) 120: Conducting Interviews that Get Results (2 credits)
Performance Management and Achievement 121: Coaching Skills Bootcamp (3.5 credits) 122: Accountability and Delegation (3 credits) 123: Finding Ease in Difficult Conversations (3.5 credits) 124: Elevating HR to Strategic Business Partner (2.5 credits) 125: Effective Performance Management and Appraisals (2.5 credits)
Fundamental Certificate – $ 780 Member Rate / $1,170 Non-Member Rate Professional Certificate – $1,280 Member Rate / $1,920 Non-Member Rate
Elective courses begin again in September online. Get started toward your certification by registering for the HR Academy Certificate Program at www.cascadeemployers.com/hr-academy today.
Portland 503.224.5219
Salem 503.585.4320
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HR & Compliance Training 2022 Compliance Update Attend this must-have Annual Update session to help you navigate the maze of changes ahead.
Cascade's annual Compliance Update will cover many important topics:
Nov 30 (Online), 8:30-10:30 Dec 7 (Online), 8:30-10:30
In addition to the ever-changing COVID-19 rules and regulations, several significant state and federal laws were passed in 2021 that have and will impact your workplace. There is no shortage of information to share with you at our annual Compliance Update, but we will break it all down into something that is easy to understand and practically apply. We'll make sure you have the knowledge and tools you need to help meet your employment compliance obligations, including a compliance checklist and other helpful resources.
$95 / $155
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COVID-19 related laws and requirements Paid Family Leave OFLA Amendments Changes to Non-Compete Agreements Pay Equity Law Amendments New Retaliation Rules New OSHA Rules Driver’s License Requirements for Workers Expansion of Discrimination Protections Predictive Scheduling Amendments Important Supreme Court Cases
And much more including several important court decisions, trends and what to expect in 2022.
The ADA: Basic Employer Obligations HR Academy #108 The Americans with Disabilities Act (ADA), while seemingly simple on the surface, is actually quite complex. If you’re unfamiliar with the ADA, come join us for this informative session where we will help you navigate the ADA and all the complexities that can arise in employment. Learn about how "disability" is defined, employee and employer obligations, reasonable accommodations, and the interactive process. Sept 30 (Online), 1:00-3:00
$95 / $155
The ADA: Applying the ADA During the Employment Relationship HR Academy #109 In this session we take a closer look at how the ADA applies in different employment contexts. From job posting to termination and everything in between, we’ll cover what you need to know to address these situations as they arise in your workplace. Oct 26 (Online), 8:30-10:30
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$95 / $155
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Administering Family Leave HR Academy #105 Family leave is a highly regulated area with a strict administrative process. This class will focus on the steps you need to follow to properly administer family leave in your organization. Topics covered include required paperwork, tracking family leave, recommended employee communications, and addressing difficult leave scenarios. Leave this session with the knowledge and tools to feel confident in your process. Oct 12 (Online), 8:30-10:30
$95 / $155
Advanced Health Plan Strategies Specifically for large group, level and self-funded plans with 50 or more full-time equivalent employees, this session identifies and explores alternative funding healthcare system trends and solutions that can be implemented to mitigate or reduce increasing claims and premiums. Identify and explore advanced healthcare strategies that contain costs and enhance the quality of care provided. Sept 21 (Online), 9:00-10:00
cascadeemployers.com/events
FREE / $75
The Art of Drafting Great Interview Questions HR Academy #119 This lab-style session will challenge you to become a better interviewer by changing how you prepare for interviews. Learn how to craft great interview questions that move beyond knowledge, skills and abilities and also uncover the candidate’s drives and strengths. Learn about developing candidate profiles, behavioral based interviewing, writing questions that really work, and creating meaningful connections with candidates. Sept 9 (Online), 1:00-3:00
$95 / $155
Best Practices for Developing a Successful Compensation Program HR Academy #107 Focusing on Total Compensation has never been more important. Recruiting, engaging, rewarding, and retaining the right employees are key compensation program goals for most organizations. Also, during a time when pay equity is top of mind, understanding the full compensation package that is offered to employees is critical. Not only is pay important, but organizations should also focus on the big picture in terms of overall compensation philosophy, strategy, perks and benefits. Oct 27 (Online), 8:30-10:00
$95 / $155
Conducting Interviews that Get Results HR Academy #120 Have you ever gotten to the end of an interview and are still not sure who you should hire? In this session, you will be asked to evaluate your interviewing process and to challenge the traditional approach. Focused on the structure of your interview process, not just the interview questions, we will guide you on how your process can help you hire more engaged employees that can actually do the job you’re hiring them to do. Sept 22 (Online), 1:00-3:00
$95 / $155
Corrective Action: Reduce Stress and Get Results HR Academy #111 No one looks forward to corrective action, but it is necessary at times. Learn how to reduce your stress and anxiety over this part of the job, while maintaining a positive approach focused on helping employees succeed. This session is designed to build your confidence and manage risk when it comes to effective discipline through simple and easy to use tools and real life case studies. Sept 23 (Online), 8:30-11:00
Documentation: Write it Right HR Academy #112 Documentation can either save or bury you when it comes to key employee issues such as performance, advancement opportunities, rewards and terminations. It's not enough to just write something down. What’s written down must be timely, accurate, factual, clear, and concise. This session is designed to build your confidence and manage risk when it comes to effective documentation through simple and easy to use tools. Oct 5 (Online), 8:30-10:30
$95 / $155
Employee Engagement: Beyond Satisfaction HR Academy #118 It's no secret that there is a direct link between the performance of an organization, customer satisfaction, loyalty and the engagement of employees. While the main drivers of employee engagement don't change much over time, how we approach them does, especially during periods of transition and challenge. Understanding these variations is important to ensuring your employees have high levels of satisfaction and contribution. Nov 2 (Online), 8:30-11:30
$125 / $185
Employment Law: The Basics HR Academy #101 With the ever-changing landscape of employment law, it is imperative to have a baseline knowledge of the employment laws that affect your organization and how to stay in compliance. You'll learn about at-will employment, discrimination, harassment, retaliation, Fair Labor Standards Act, family and medical leave and other laws and recommended practices to help you avoid employee complaints and lawsuits. Sept 14 (Online), 8:30-11:00
$125 / $185
Employment Law and HR Risk Management for Supervisors Educating supervisors about the most common employment and HR related issues they face in their day‑to-day work is one of the best ways any employer can manage employment risk. Armed with this knowledge your supervisors can help prevent problems before they arise, minimize financial loss, improve employee relations, and save your HR team some time. Sept 22 (Online), 8:30-12:00
$125 / $185
$125 / $185
Portland 503.224.5219
Salem 503.585.4320
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HR & Compliance Training (cont.) Family Leave: Basic Compliance Obligations HR Academy #103 Oregon has A LOT of employee leave laws. The most complicated of these is family leave – especially for employers with 50 or more employees. If you work in an organization with 25 or more employees, and have little experience administering family leave, this is the class for you! You'll learn about which employers are covered by family leave, which employees are eligible, the reasons they can take family leave, how much they get, how to track it, required notices, and much more. Sept 21 (Online), 8:30-11:00
$125 / $185
Family Leave: Advanced Family Leave Scenarios HR Academy #104 If you’ve taken a basics of family leave class, this is your next step. This session delves into the more complicated issues and problems that come up when administering family leave. You'll learn about confidentiality rules governing medical information, limits on an employee’s right to reinstatement, how family leave needs to be handled under various special circumstances, and your greatest source of liability: supervisors who do not recognize potential leave situations. Sept 28 (Online), 8:30-10:30
$95 / $155
Harassment Awareness Training Increasing awareness of workplace harassment is one of the most important steps employers can take to reduce risk and ensure employees have a respectful work environment. This class is best suited for employees and supervisors who may be new to your organization or who may have missed previous company-wide training. Key learning points include: defining workplace harassment; importance of day-to-day conduct and perceptions; and, reporting claims of harassment. Additional learning points for supervisors include: supervisor liability, responding to complaints, and when and how to get HR involved. Nov 4 (Online), Basic: 1:00-3:00 Supervisors: 1:00-4:00
$95 / $155 $125 / $185
Health Care Trends & Cost Containment Strategies Specifically for small group employers and fully insured plans with under 50 full-time equivalent employees, this session explores strategies that employers are using to adapt their benefit designs to help control cost and increase employee engagement. Innovate ways to control healthcare costs, while ensuring employee wellbeing through increased engagement. Sept 14 (Online), 9:00-10:00
Making Job Descriptions Compliant, Accurate and Meaningful HR Academy #110 Accurate job descriptions create the foundation for many important HR processes from hiring to termination. Key learning points in this session include elements of an effective job description, how to draft clear, concise and accurate job descriptions, and practical and legal reasons for job descriptions. Oct 19 (Online), 8:30-10:30
Register Today!
$95 / $155
Managing Risk With Employee Terminations HR Academy #113 Any employee termination involves some level of risk. Without proper policies and practices in place, it can easily become a high risk situation. This session will help you understand what types of policies and practices create high risk terminations and what you can do to reduce your risk associated when terminating an employee. Learn about good vs. bad documentation, common high-risk supervisor practices, timing issues, and common post-employment claims. Nov 9 (Online), 8:30-10:30
$95 / $155
Reasonable Suspicion Training All supervisors and managers need to know how to recognize the signs and symptoms of and effectively respond to an employee exhibiting signs of impairment. Key learning points include: elements of reasonable suspicion; observing signs and symptoms of drug and alcohol use; how to document, approach employees and arrange for reasonable suspicion tests; avoiding the most common mistakes; and, how the legalization of marijuana at the state level affects your workplace. Sept 29 (Online), 1:00-3:00
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FREE / $75
cascadeemployers.com/events
$95 / $155
Recruiting and Attracting Talent HR Academy #117
Understanding Employment Agreements HR Academy #102
With increasing competition for attracting and keeping top talent, making great hiring decisions is no easy task. Candidates are looking in different places and in different ways. Candidate needs and expectations are changing. This session will give you practical guidance, insight and tools to help you better attract the talent your organization needs to meet its business objectives. Dec 21 (Online), 8:30-10:30
$95 / $155
Respect and Civility in the Workplace Disrespectful behavior is more common in the workplace than harassment and can be just as destructive. This session shifts away from the law and focuses on behaviors all organizations should expect from every employee: Respect, Regard, and Courtesy. Topics include identifying behaviors that demonstrate respect and those that destroy it; minimizing workplace bullying; understanding and appreciating differences; daily actions anyone can take to build a respectful workplace; and, basic principles of communication. Sept 23 (Online), 1:00-3:30
Organizations use employment agreements at various stages of the employment relationship to outline and document the terms and conditions of employment. This session will explore different types of employment agreements such as non-compete agreements, confidentiality agreements, non-disclosure and nonsolicitation agreements, and separation agreements. Nov 16 (Online), 8:30-10:30
$95 / $155
Wage and Hour Laws: Paying Your Employees Properly HR Academy #106 Paying your employees properly seems so simple, but wage and hour claims are one of the largest areas of liability for potential employers. Wage and hour laws are technical and easy to mess up, and because of this, it is important for organizations to spend time learning about this area of law and how to avoid common mistakes. Oct 13 (Online), 8:30-11:00
$125 / $185
$125 / $185
By understanding ourselves and others, we can translate that knowledge into actions and behaviors that have a positive impact on our organizations.
What the Spectra Assessment Delivers:
5 demographic items 31 diversity & inclusion statements 2 open-ended questions Individual reports Organization report Choice of one plan customization option: ―― Sub-categories of data ―― Consultation support
Portland 503.224.5219
The Spectra Assessment Asks You To: 1. 2. 3. 4. 5.
Acknowledge unconscious bias Be present and pause Consider others' points of view Determine what to do differently Engage others through dialogue
Contact dei@cascadeemployers.com for more information.
Salem 503.585.4320
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Because sitting down in a room with a group of colleagues to address challenges and how to tackle them head-on really isn’t a thing right now, Cascade created HR Connect. This recently-added membership benefit, presented in one-hour live online sessions by our own subject matter experts, focuses on trending HR topics and best practices around compliance, culture and connection.
Addressing the Pay Equity Gap Today Even with all of the buzz around pay equity in recent years and the progress that has been made, data makes it clear that pay gaps continue to exist. Now is the time to make sure pay equity isn’t a problem in your organization. Sept 15 (Online), 12:00-1:00
FREE / $50
How to Stay Out of Court Win or lose, employment lawsuits are costly. In order to stay out of court, employers must know what not to do. We’ll cover the most common things that result in a formal complaint or lawsuit and how to avoid making those mistakes. Nov 17 (Online), 12:00-1:00
FREE / $50
Responding to Harassment Complaints Taking prompt, reasonable and effective action in response to a harassment complaint is critical to managing employment risk. This session will outline specific steps to take to meet this burden should your organization be faced with a harassment complaint. Dec 14 (Online), 12:00-1:00
FREE / $50
Understanding and Managing Different Behavioral Styles Understanding behavioral styles is one of the most essential skills needed to effectively manage a diverse workforce and inclusive workplace. In this interactive session, you will determine your own behavioral style and learn techniques on how to recognize and work with the behavioral styles of others. Oct 13 (Online), 12:00-1:00
FREE / $50
Spanish Training and Translation Services Many of our valued employees speak only Spanish, or are less comfortable speaking English than Spanish. Help your employees become better leadpeople and supervisors, and manage your risk through translation of important documents. Leadperson effectiveness training Harassment awareness training for employees and supervisors Customized on-site training (in-person or virtual) Translation services for employee handbooks, policies, training materials, etc. For more information, contact info@cascadeemployers.com or call us at 503.585.4320.
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cascadeemployers.com/events
Leadership Development Basics of Supervision Good supervisors are the first line of defense against employee disengagement and turnover. Yet only one third of all supervisors and managers are perceived to be strong leaders. This class will provide both new and seasoned team leads, managers and supervisors the tools they need to be effective. Participants have the option of taking both days or day one only. Individuals who complete both days will receive a personalized certificate. Do you know the essentials of becoming a leader? In day one you will: Learn how to better navigate the transition from coworker to supervisor Understand how to motivate employees and build solid relationships Review the essential ingredients for effective direction and delegation Learn the fundamentals of coaching Do you know what’s expected of you as a supervisor in the organization from a legal standpoint and how to protect it against risk? In day two you will: Learn best practices for handling discipline and performance problems in a positive way Review the basics of employment law Understand how to spot and respond to HR red flags Practice applying learned skills to hypothetical situations Sept 16-17; Oct 14-15; Nov 18-19; Dec 16-17 8:30-4:30 (Online) Two-Day Pricing: Day One Only:
$365 / $545 $215 / $325
Developing Leadership Skills: 9-Part Certificate Series The values, language and skills in Developing Leadership Skills provide an enterprise-wide approach for aligning the power of people and knowledge with your organization’s strategic goals. The following sessions, which may also be taken as individual workshops, deliver high-performance strategies for personal leadership that keep employees on track and moving in the right direction. Developing Leadership Skills Session Options: Foundations of Leadership: Learn the three sources of power as a leader and how to tap into employee’s intrinsic motivation. The Basic Principles for a Collaborative Workplace: Work toward achieving your organization’s mission and strategic plan by understanding and providing what teams need to thrive, especially in a changing workplace. Coaching - Bring Out the Best in Others: Recognize daily opportunities to coach others and acquire the coaching skills to bring out the best in everyone. Business Communication: Learn best practices for tailoring your message to your audience when communicating in person, via text and email and in different work models such as in remote and hybrid workplaces. Giving Recognition: Feeling appreciated is the number one thing employees want. Learn how to acknowledge efforts and results in meaningful and appropriate ways. Managing Your Priorities/Business Planning: Learn to distinguish what activities are essential to your role and how to better budget your time to boost productivity. Personal Strategies for Navigating Change: Explore skills to help deal effectively with change, both individually and interpersonally. Moving From Conflict to Collaboration: Acquire the skills to turn conflicts into opportunities to achieve positive, productive results.
Cascade Employers Association Building better workplaces through compliance, culture, connection
Addressing Poor Performance: Learn how to prepare for harder performance conversations and what to do when it doesn’t go as planned. Sept 14, 21 & 28; Oct 5, 12, 19 & 26; Nov 2 & 9 (Online), 7:30-9:30 Series Pricing: $665 / $1015 Individual Session Pricing:
Portland 503.224.5219
$95 / $145
Salem 503.585.4320
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Leadership Development (cont.) Accountability and Delegation HR Academy #122
Four Key Steps to Supervisor Success
“Lack of accountability” is as common a complaint within organizations, as “needs to delegate” is a common criticism of the managers within them. This interactive class will explore the prerequisites for accountability and delegation and the obstacles to their effective execution. Learn how to avoid common pitfalls and focus on recommended practices for empowering others to be accountable when performing delegated tasks. Dec 8 (Online), 8:30-11:30
$125 / $185
Best Practices for Remote Management This interactive workshop is designed to help you and your employees thrive in the remote and hybrid work environment. We will review practical approaches to maintain and improve employee focus, inclusion, commitment and engagement (including our own). Come join the discussion on ways to build our teams around task and trust, even from a distance. Nov 2 (Online), 1:00-4:30
$125 / $185
Developing Coaching Skills: A Foundation for Successful Supervision Every day managers work with divided teams, problem players and frustrated top performers. Ultimately, you want to make sure that tasks are completed in a timely, accurate and efficient manner. Developing your coaching skillset will help you get there. Coaching is about helping your workforce grow and evolve. Discover how to adjust your strategies, develop new mindsets, and acquire new tactics to get your team on track and to unleash their potential. Dec 9 (Online), 8:30-11:00
This interactive workshop overviews the four levels on which effective leaders engage their team members. We will review practical approaches to maintain and improve employee focus, commitment, and engagement (including our own). Come join the discussion on ways that we build our teams with a professional focus on task and trust at four critical levels. Nov 16 (Online), 1:00-3:30
$125 / $185
The New Workplace: Harnessing the Power of Accountability & Delegation for Supervisors The world is changing. Along with it comes the reality that people change too. Methods, mindsets, strategies, tactics, all of these are being influenced by the different perspectives that people bring to work. America’s workforce is increasingly diverse. Because of this how we delegate and hold workers accountable has become a must-have skillset for supervisors and managers. In this course, we will explore the prerequisites for accountability and delegation and the obstacles to their effective execution. Sept 9 (Online), 8:30-11:00
$125 / $185
Supervisor Success in the Hybrid Workplace As hybrid workplace models emerge, there is a new and critical skill set that empowers supervisors to empower their teams. How do we seize the momentum of the hybrid dynamic and, at the same time, balance workplace flexibility with the need for business structure? Join us to sharpen your abilities to get things done with a team in a hybrid work environment. Oct 19 (Online), 1:00-4:30
$125 / $185
$125 / $185
Effective Performance Management and Appraisals HR Academy #125 Most workplaces struggle to find an effective approach to define, measure and reward great performance. In this session, assess your current performance management system and learn how to make it more effective, practical and favorably viewed, especially in new workplace models. We’ll also explore cutting edge trends, including moving from formal to informal evaluations and the rise of people analytics. Dec 14 (Online), 8:30-11:00
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Cascade Employers Association Building better workplaces through compliance, culture, connection
$125 / $185
Register Today!
cascadeemployers.com/events
Team Development Customer Service Excellence There are some new challenges for those of us who manage customer experiences and traditional approaches to customer service may need some refreshing. Can we maintain great customer service while we transition into and out of a remote working world? You bet we can. From time-tested to cuttingedge, we will explore the customer service skills your team needs to shine. Maintaining a service culture and developing a service mindset helps cement solid relationships, not just with external customers, but internal ones too. Review the core skills and attitudes every individual should have, regardless of your industry or your position within the organization. Oct 7 (Online), 8:30-4:30
$215 / $325
Driving Engagement & Motivation in a Post-Pandemic Workplace As we emerge from the pandemic, the questions managers are left to grapple with abound. How can we remain creative and keep from reverting back to the “old” normal? What are the things we need to be intentional about to promote rising engagement numbers? What should be done to ensure that emotional capital does not run out? How do we keep employees consistently motivated? Learn fresh perspectives on how to keep each employee engaged, productive and performing at their best despite the drag of the pandemic. Nov 10 (Online), 8:30-11:00
$125 / $185
Managing Generational Differences & Conflict in the Workplace Across the spectrum, organizations are having to navigate the reality of engaging at least four different generations of American workers. Because each generation has its own distinct characteristics, behaviors, priorities, needs, ethics, world view, and approaches to work, managers would do well to recognize and tap into the benefits of multigenerational differences at the workplace. Learn about the recommended practices and successful techniques for managing multigenerational employees in the workplace and overcoming multigenerational challenges and stereotypes. Dec 2 (Online), 8:30-11:00
$125 / $185
Managing Pandemic-Related Difficult Behavior in the Workplace As we emerge from the COVID-19 pandemic and businesses start returning to work, pandemic-related difficult behavior is becoming a reality for many employers. Extroverts, introverts, and ambiverts alike have all had to develop new habits and coping mechanisms to deal with the lack of physical, face-toface, social interaction during this time. Now that we are returning to work, some of these behaviors are being perceived by our co-workers as difficult behaviors. How we manage this transition is critical. Sept 30 (Online), 8:30-11:00
$125 / $185
Many of Cascade’s classes qualify as credit toward your aPHR, PHR, SPHR or GPHR recertification. And, if you’re a Cascade member you’ll receive these benefits when obtaining or renewing HRCI certifications: Earn up to twelve (12) Recertification Credits per renewal cycle $50 discount off the aPHR, PHR, SPHR or GPHR exam fee Contact training@cascadeemployers.com to learn more.
Portland 503.224.5219
Salem 503.585.4320
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Diversity, Equity & Inclusion Diversity, Equity and Inclusion are more than buzz words in today’s professional world. Instead it is a process organizations engage in to address historical inequities and empower innovation, belonging, and psychological safety. Cascade offers a variety of options to get your organization started.
ACTing on Diversity
Culturally Responsive Interviewing
This workshop goes beyond cultural awareness and valuing diversity. It is a catalyst for building an organization that is free from discrimination, and one that allows everyone to be appreciated and to make a meaningful contribution. Explore real life situations and build and refine the skills necessary to understand, appreciate and communicate respect for others. You'll also leave with a sense of responsibility for speaking up when inappropriate or discriminatory remarks are made, and how to become part of a solution. Sept 8 (Online), 1:00-4:00
$125 / $185
Becoming an Effective Anti-Racist: Collaborating Across Differences Anti-racism encompasses a range of ideas and actions which are meant to counter racial prejudice, systemic racism, and the oppression of specific racial groups, structured around conscious efforts and deliberate actions intended to provide equal opportunities for all people on both an individual and a systemic level.In this training, explore anti-racist ideas from the most basic to new ideas that will help us see the many forms of racism, understand its detrimental impact and discover ways to oppose them in systems and in ourselves. Nov 23 (Online), 1:00-3:00
$95 / $155
Critical Race Theory: What Is It and Why We Need to Know Although Critical Race Theory (CRT) has been around since the ‘70’s it has recently captured national headlines. CRT is a framework that is used to help understand why racial inequities exist in our society and how we can eradicate them. Because societies are made up of individuals and organizations, it is imperative to understand the systems that have created inequities that show up in your organizations. This knowledge can empower your organization to achieve true diversity, equity, inclusion and equality for all. Sept 14 (Online), 1:00-4:00
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$125 / $185
Register Today!
This course examines the influences on communication during every phase of the interview process among culturally different stakeholders. At the core of the interview process is the interplay between the assumptions of hiring managers and candidates who are culturally different from one another. Learn to confront cultural assumptions, biases, prejudices and stereotyping, and guard against systemic discrimination that can impede the search for the best candidate. Oct 28 (Online), 1:00-3:00
$95 / $155
The DEI Directive: How to Transform Your Organization Through DEI HR Academy #114 Organizations today are realizing they must revitalize their focus on DEI. Whether you need to re-energize your current DEI process or initiate one, this training gives you the most current thinking in the field and shows you practical applications to help your organization develop a tactical action plan. Participants will leave this training with a 5-step strategy for transforming their organizations through the power of DEI. The days of off-the-shelf “diversity training” are behind us. Move from training to transformation. Sept 29 (Online), 8:30-10:30
$95 / $155
Inclusive Hiring Practices HR Academy #115 Having a more diverse workforce begins with having a more inclusive recruitment program and strategy. Organizations that continue to use the same recruiting processes they’ve always used, will continue to get the same results. Just hoping to get more diverse candidates in your recruitment pool is not an effective strategy. Join us for this interactive session to learn practical strategies to build more inclusive recruitment and hiring processes that you can begin to use immediately and build a more diverse workforce. Oct 28 (Online), 8:30-10:30
cascadeemployers.com/events
$95 / $155
Inclusive Onboarding HR Academy #116
Unconscious Racial Bias
New employees who have a positive onboarding experience are 58% more likely to stay with an organization for three years or longer. Can you say you have an inclusive onboarding strategy for every employee and position? An inclusive onboarding experience accommodates and supports all of your new employees, not just some of them. This interactive training will support you in taking onboarding to the next level so you can ensure new employees receive the support they need to get settled and ultimately are able to contribute more fully. Nov 4 (Online), 8:30-10:30
$95 / $155
Intersectionality of Emotional Intelligence and Race Emotional intelligence describes the ability to understand and manage one's own feelings and those of others. As a result of recent racial tensions, we are observing an increase in inappropriate behavior at work, including violence. It is imperative that organizations provide support and training to assist employees in managing those emotions that are triggered due to racist and offensive behaviors. This course is designed to provide employees with techniques to deescalate situations that could lead to hostility and violence. Dec 14 (Online), 1:00-4:00
$125 / $185
Racial Microaggressions in the Workplace This session provides an introduction to racial microaggressions and their numerous manifestations in workplace settings. Participants will learn how different types of racial discrimination, and specifically those enacted through microaggressions, impact the lives of BIPOC employees and provide hands-on knowledge and strategies to approach, address, and intervene when such acts are present. Nov 19 (Online), 1:00-3:00
This session looks deeply at unconscious and hidden bias that stems from the associations that people unknowingly hold about themselves and others based on perceptions of race and skin color. Learn about the unconscious stereotypes and assumptions that often are contrary to espoused beliefs about racial equity and justice that people express. You’ll also learn to consider the ways to mitigate the negative impact and address Implicit Racial Bias both personally and professionally. Oct 5 (Online), 1:00-3:00
$95 / $155
Understanding Diversity: What Managers and Supervisors Need to Know This training is based on the book of the same title that was authored by Cascade’s Director of Equity and Inclusion, Daryl Dixon. The workshop will help participants understand what diversity is all about, and how they can help create a more diverse world at work and at home. You will be instructed to use skills such as active listening to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength. Dec 8 (Online), 1:00-4:00
$125 / $185
White Allyship The work of social justice cannot be the work of BIPOC alone. True equality and liberation for all people requires, actually demands, collaboration across racial differences. In this course persons that want to take on the work of White Allyship will learn five essential components needed to do the work. They will also explore the six different roles for white allyship and assess which role/s they are ready to take on. Nov 18 (Online), 1:00-3:00
$95 / $155
$95 / $155
Say This, Not That Have you ever heard yourself or someone else say: "Some of my best friends are..." "I don't think of you as..." "I don't see color. I'm colorblind." These statements and others like them can build a chasm between you and the people you interact with. Although well intended, such statements can be offensive, racist, and hurtful. If you’ve ever wanted to be more effective in your communication with others, or have been afraid of saying the wrong thing, this course is for you. Sept 28 (Online), 1:00-3:00
$95 / $155
Portland 503.224.5219
Salem 503.585.4320
15
Personal/Professional Development Coaching Skills Bootcamp HR Academy #121
Making Meetings Matter
The verdict is in: coaching employees yields a high return on investment on multiple fronts, including increasing productivity, improving customer service, reducing costs and increasing profitability. Unfortunately, few team leaders know where to begin. Learn how to tap into what truly motivates employees to do great work, how to communicate effectively, and how to create a positive environment that recognizes and plays to the strengths of both individuals and teams. Nov 23 (Online), 8:30-12:00
Let’s face it – meetings are not the most popular workplace activity. Remote work has highlighted new challenges for getting people together effectively without overwhelming their calendar. Meetings are often viewed as boring, ineffective, and a waste of time. But they don’t have to be! In this workshop, learn best practices for holding engaging, efficient and productive meetings, including a review of the four types of meetings, how best to prepare, basic facilitation techniques, and more. Sept 23 (Online), 8:30-10:30
$125 / $185
Elevating HR to Strategic Business Partner HR Academy #124 Human Resources is a critical part of every business, but is often relegated to an administrative corner. Come join the discussion of how we can find a prominent place at the executive level to join in strategy and business success discussions. We will explore the ways that the evolution of our role as HR professionals can empower us to have improved influence within the organization. Oct 21 (Online), 8:30-11:00
$125 / $185
Finding Ease in Difficult Conversations HR Academy #123 How do we improve the quality of our workplace conversations so that we are clear yet respectful, caring yet courageous, dynamic yet collaborative? There are several very effective models that help establish a culture and team expectation of constructive problem solving that is positive, proactive and empowering. Learn about the importance of dealing constructively with conflict, strengths and weaknesses of five approaches to resolution, and strategies to reach win-win solutions. Nov 10 (Online), 1:00-4:30
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$125 / $185
Register Today!
cascadeemployers.com/events
$95 / $155
Meet Our Training Team
Jenna Reed, Vice President, HR Services & General Counsel
Caitlin Egeck, HR and Compliance Consultant
Daryl Dixon, Director of Equity & Inclusion
Trudy Hylemon, Senior HR Consultant
Jocelyn Billings, Training Coordinator
Lindsay Hill, Director of Compensation Services
Bill Swift, Leadership Development Consultant
Plummer Bailor, Leadership Development Consultant
Jaela Peay, DEI Administrative Specialist
Behind every great organization is a well-trained staff.
Portland 503.224.5219
Salem 503.585.4320
17
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Register Today!
cascadeemployers.com/events
Sound HR Advice & Workplace Solutions Whenever You Need It
Diversity, Equity & Inclusion
Develop your team’s willingness to learn from a different point of view so they can better understand, communicate and interact with people across cultures.
HR Support
Access to a team of experienced professionals. Quick answers to questions, compensation planning, policy development, on-site HR support, AAP development, performance appraisal tools, and more.
Recruitment & Talent Aquisition Let our Talent Acquisition experts handle the sourcing, screening and selection of top candidates so your staff can focus on what they do best.
Compliance
Ensure the legal compliance and effectiveness of your entire HR program before a crisis happens: HR assessments, HR audits, and consultation on employee situations.
Pay & Benefits Surveys
Accurate market pay and benefit data is a must for recruiting and retaining the right people. Local and national data for hundreds of exempt, nonexempt and executive positions.
Training
Behind every organization is a well trained staff. Get proven soft skills and compliance training to achieve performance improvement and personal success for your managers, supervisors, and employees.
Portland 503.585.4320 503.224.5219 | 800.835.5518
Employee Benefits
Control employee benefit costs. Group health insurance, retirement plan, benefit program design and evaluation.
Salem 503.585.4320 | cascadeemployers.com
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