youthconnections.com.au yJob Final Report May 2014
yJob is funded under the Flexible Funding Pool DEEWR
1
Progress of the 50 participants
Please refer to Table 2 – Participant Spreadsheet. 2
Transition plan examples
See attached transition plans for the following participants: 1. Kristopher Latimer 5. William Thurston 9. Tammylee Myors 13. Jedd Wagner 3
2. Dean Briggs 6. James Speary 10. Zackary O’Donoghue 14. Beau Ingram
3. Gabrielle Bodle 7. Shaylee Tierney 11. Pascal Cariel 15. Angelena Ielusig
4. Emma Collis 8. Jake Harper 12. Kyle Westley
Table 1 - Education and employment outcomes achieved yJob Client Name
Surname
Dean
Briggs
Blake
Connery
Dylan
Meyer
Samual
Portus
Ian
Bracken
Jack
William
Jake
Wilson
Outcomes Accredited Commence Apprentice/ Training Employment Traineeship X
X
Casual employment chicken farm
X
Casual employment landscaping and lawn maintenance
X
Pethebridge
X
Felsch
X
Dylan
X
X
Joel
Zackary
O'Donoghue
Zackary
Edwards
X
Josh
Sharma
X
Shaylee
Tierney
X
Carla
Jedd
Pascal
Gabrielle
Emma
Marsh
Bodle
Collis
Angelena Lelusig
Beau
Ingram
Brandan
Randall
Daniel
Pattemore
James
Kristopher
X
X
Speary Latimer
X
X
X X
Horticulture Apprenticeship
Baking Apprenticeship Visual Media Cert II
Casual employment tiling
Carpentry Apprenticeship
Casual employment in construction Jobfind, ready for work course. Casual employment in retail Outdoor Rec. Cert III Hospitality Cert II
X X
X
Plumbing Apprenticeship
Casual employment McDonalds
X
Wagner
Careil
Bricklaying Pre Voc
X
Wacher Shaw
Casual laboring work, bricklaying
X
Edward Peta
Bricklaying Pre Voc
X
Thurston
Harper
Details
X
X X
X
Casual employment Woolworths & Cert III Business Admin
Horticulture Apprenticeship
Carpentry Apprenticeship
X
Business Administration Traineeship
X
Retail Traineeship
X X X
Casual Hospitality & Cert III Hospitality Operations
Security Operations Cert II
Retail Operations Traineeship
Casual employment car detailing Plumbing Apprenticeship Apprenticeship
yJob Client Name
Surname
Outcomes Accredited Training
Commence Employment
Apprentice/ Traineeship
Details
Jye
Langier-Bainbridge
X
Casual employment maintenance
Kyle
Westley
X
Casual employment hospitality
Ryan
McShane
Rebecca
Hoffman
4
X
Real Estate Cert IV X
Casual employment pharmacy
The number and type of referrals made for participants
Referral type
Number
Youth Connections Program
8
Group Training Companies
Job Service Australia Provider
Registered Training Organisation including TAFE Centrelink
5
41 38 25 33
Issues arising during roll out of program
Referrals Initial referrals were extremely slow to the program it is believed this was due to: •
Program was new in the regions and unknown to referring bodies. The promotion to referring agencies and schools took longer to take effect than expected as well as these referring agencies identifying the most suitable candidates to refer to the program.
•
Timing of program roll out was too late in the year with students un-contactable by schools, jobseekers and families on holidays or in holiday mode. Less than 10% of registered clients were referred in the first 3 months of the 6 month project. The bulk coming as self-referrals through Youth Connections and YC Industry Link website as EOIs in a job, not directly to the program.
Labour Market •
YJob staff found that the number of advertised jobs within Gosford and Wyong Shire was unusually low for this time of year based on previous years. The the project also spanned two school holiday periods and the lead up to the May budget.
•
An interesting statistic emerged from interviewing the clients with 62.9% indicating that they did not think an employer would offer them a position, when asked why only 9% of the jobseeker’s indicated that it would be because of lack of previous work experience and the remainder indicating that it would be because of lack of work available.
Group Training Companies •
Of the 11 apprenticeships and Traineeships, only 4 were direct employed. Local Group Training Companies proved to be a valuable referral destination for suitable yJob candidates employing more than 50% of the apprentice and trainees from the outcomes.
Client Motivation •
Motivation levels were much lower in clients the longer they had been disengaged. This was in all aspects of the program whether it be job searching, attending meetings, attending interviews, even returning phone calls. This was particularly alarming when some clients indicated they had been asked by JSA providers to return in 6 months’ time if they had not found anything.
•
As the program drew closer to the end it became apparent those participants who remain unemployed have appeared to be selective in choices and have low motivation.
Mentoring •
A great deal of time is required to build rapport with a young person to effectively mentor them. YJob staff began to focus on providing information to carers and parents in an effort to build their capacity to support the jobseekers beyond the limited scope of the program.
•
Many that engaged with work experience received industry mentoring that was beneficial during their time with employers. Yjob staff targeted employers that have a good track record in mentoring young people.
Schools •
The program identified a cohort of HSC school leavers who left their job searching to last minute causing them to have missed many opportunities for apprenticeship recruitment earlier in the year. This is a clear indication that a large number of these students had not received career guidance suitable for their intended career pathways
•
A large number of school referrals were as part of the exiting strategy for a student being asked to leave. This stretched the resources of the program but staff knew if they needed to connect with the student on that last day. If not it would be extremely difficult to contact the young person the following week and experience has shown his often leads to lengthy disengagement. Table 2 – Outcome and progress spreadsheet
Briggs
x
ESL
2
Thomas
Schbilski
x
x
ESL
4
Blake
Connery
x
x
JS
3 5 6 7 8
Dylan
Samual Toni
Luke
Harley
Meyer
Portus
x
x
ESL ESL
Alchin
x
Dawson
x
x
JS
x
JS
Van Epen
x
JS
Jack
Wilson
x
11
Paul
Crowther
x x
x
JS
13
Jack
Coleman
x
x
ESL
15
Shane
Matthison
x
12
14 16
Tayla
Connor
Ian
Kirsty
Carney
Vincent
Bracken Grant
x x
x
JS
JS
JS
ESL
JS
X
X
X
X
X
X Cert II Const. Cert II Eng.
Cert II in Hosp.
Cert II Admin Cert II Eng Cert III Plumbing
X X
X
X
X
X
X
Apprentice/Traineeship
Commence Employment
Accredited Training
Return to Education
Job Trial
Driving Lessons
Work Experience
X
X
X
Information session X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X X
Attend job interview
X
Referred ext. program
X
X
ESL
9
10
Cert II in CALM
Resume Updated
Dean
Progress and Outcomes
Transition Plan
1
Existing Qualifications
Surname Resume
Name
Commencement Status
Status
YJob Client
WHS Card
6
X
X
X
X
X
X
X
X
X
X X
X
X
X
17
William
Thurston
18
Jake
Harper
20
Benjamin
Bayliss
19
21
22
23
24
25
26
Layla
Chantel Edward
Christian Peta
Rebecca Joel
Wilson
Rowlandson Wacher Turner Shaw
Hoffman
Pethebridge
x
ESL
X
X
ESL
x
X
ESL
x
X
ESL
x
x
x
x
X
ESL
X
ESL
X
ESL
Josh
Sharma
x
x
ESL
34
Shaylee
Tierney
x
x
X
ESL
x
x
X
ESL
x
32
JS
JS
JS
ESL JS
X
X
X
X
X
X
X
X
X
X
Cert III Entertainment X
X
X
X
Cert III in Production
Cert II in Const.
X X
X
X
X
12
Cert II Const. Pathways
37
Jaydan
Cottier
x
JS
X
X
39
Jordan
Bury
x
ESL
X
X
44
45
46
47
48
49
50
51 52
Beau
Ingram
James
Speary
Brianna Ryan
Anthony McShane
x
x
x
x
x
x
Jye
Langier-Bainbridge
Daniel
Pattemore
x
Bryce
Dunne
x
Kristopher
Latimer
Brandon
Randall
Kyle
Westley
JS
x
x
x
x
x
x
x
x
x
x
X
JS
Cert III Auto
JS
Cert III Events
ESL JS
JS
ESL
X
X
X
First Aid, RSA
ESL
ESL
X
X
JS
ESL
X
X
ESL
ESL
X
X
x
Angelena Lelusig
X
X
x
43
X
X
Careil
42
X
X
Pascal
X
Cert II Const. Cert I Retail
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Cert II CALM
X
X
Total
52
52
X
X
X
X
X
X
X
X
X
X
X X
X X
X X
X
X
X
X
X
X
X
X
X
X
X
36
ESL
X
X
Cert II Landscaping
x
X
X
JS
Collis
X
X
X
x
Emma
X
X
X
x
x
X
X
X
Cert III Allied Health
Wagner
x
X
X
Jedd
x
X
X
X
X
X
X
X
35
41
Apprentice/Traineeship
x
x
JS
Fletcher
Commence Employment
X
x
Russell
Accredited Training
X
x
40
Return to Education
X
Felsch
Bodle
Job Trial
X
Dylan
Gabrielle
Driving Lessons
X
30
38
Work Experience
JS
x
Marsh
Information session
x
Caitlin
Carla
Attend job interview
X
29
33
Referred ext. program
X
O'Donoghue
Edwards
Resume Updated
X
Zackary
Zackary
Transition Plan
X
x
31
Existing Qualifications
X
Tammylee Myors
Blair
Progress and Outcomes
ESL
27
28
Status
Surname Resume
Name
Commencement Status
WHS Card
YJob Client
X
X
X
X
X
X
X
X X
X X
X
X 3
14 9
11 1
8
2
11
13
11
7 Satisfaction survey results
Answer Options
Survey Respondents
Response %
Participant
Employer
Referring Agency (eg. School, JSA)
Parent
Response Count
46.2%
18
33.3%
13
10.3%
4
10.3%
4
Participants responses •
95% of program participants that responded said that the program assisted with them achieving their goal with the 50% of these responses indicating it helped them gain work experience opportunities and 30% indicating it helped them access training opportunities.
•
30% of respondents rated the support as excellent and 61% rated it as good.
•
84% of respondents indicated they thought the program assisted them to become more employable.
Referring agencies, parents and employers responses •
93% of respondents indicated service provided was beneficial.
•
42% of respondents rated the overall program at excellent with 43% rating it good.
•
One referring agency indicated a longer referral period would have been beneficial.
Referrers response to improvement of clients employability skills
Answer Options
Response %
Response Count
Somewhat
23.1%
3
Yes
Not at all
8
61.5% 15.4%
Answered question
8 2
13
Lessons learnt/recommendations
Program Timing •
The program would be more productive if started in October to take advantage of recruiting periods for larger organisations as well as preparing jobseekers for the recruiting period for Christmas employment within the region. This would also allow ability to link with students before schoolies week commences.
Transport •
Transport linkages were available in many cases but the cost of commuting is often prohibitive when looking for work outside of coast.
Work Experience •
Work experience was a very effective way to allow a job seeker an opportunity to re affirm interest in a career pathway or identify an interest.
Funding •
Many jobseekers lacked resources to ‘gear up’ to attend work experience or commencement of work. An allocation of funding for work boots or clothing would have been very beneficial
9
Actual outcomes table Outcome Type
Number of Participants Target
Achieved
50
50
Participants placed in work experience
10
11
Participants placed in employment
12
13
Participants in apprenticeships/traineeships
5
11
Participants placed in formal accredited training
Participants placed in informal non-accredited training
15
12
Notes Clients were referred to courses but many just did not apply or attend due to lack of motivation.
Informal training included courses with external organisations.
Please note there were 10 additional paid work trials above work experience positions.
Please note that apprenticeships and traineeships are not included in these employment figures. The total employment commencements including apprenticeships and traineeships is 25.
10 Additional data of interest collected The Yjob staff collected additional data on clients during the Assessment and Transition Planning processes. Below are some items that may be of additional interest. •
57% of jobseekers had not registered or made an appointment with Centrelink
Client demographic data
ATSI (Aboriginal Torres Strait Islander) CALD (Culturally and Linguistically Diverse) Person with a Disability None of the above
Areas clients are willing to travel for work or training 100 90 80 70 60 50 40 30 20 10 0 %
70 60 50 40 30 20 10 0 %
North Newcastle Tuggerah Sydney
Erina
Wyong
Workplace experiences of clients
Structured Workplace Learning
Work Work Experience Experience as (unpaid) paid employee
None
Gosford