July/Aug 2015 Volume 9 • Issue 4
Preview & Registration FORWARD BOOKING APPOINTMENTS
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WHY IT’S THE RIGHT TIME TO GET INVOLVED IN PRACTICE OWNERSHIP 16
PUBLISHED BY WSVMA: BECAUSE BEING A VETERINARIAN IS MORE THAN JUST A PROFESSION. WSVMA.ORG
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ON POINT WSVMA’s new Power of Ten Leadership Academy.
PRESIDENT'S MESSAGE The pet medication issue.
NEWSWIRE The latest veterinary news in Washington State.
UPCOMING ELECTION WSVMA Board of Directors candidates.
Cover Story
PACIFIC NORTHWEST VETERINARY CONFERENCE Preveiw & Registration.
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FORWARD BOOKING APPOINTMENTS Is your practice benefitting?
WHY YOU SHOULD GET INVOLVED
16 IN PRACTICE OWNERSHIP NOW The risk is worth the reward.
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RELIEF VETS In-state directory of available relief veterinarians.
CLASSIFIEDS Career & practice listings.
* U.S. Pet Ownership & Demographics Sourcebook (2012) ** US Census Quick Facts
July/August 2015 • Volume 9 • Issue 4
The Power of Ten! The WSVMA is proud to announce an upcoming new program for recent graduates called the Power of Ten Leadership Academy. This exciting new program, established in tandem by the American Society of Veterinary Medical Association Executives and Elanco Animal Health, is designed to develop foundational skills in leadership, communication, and business and provide learning experiences that will enrich the individual and benefit the individual’s practice, community, and profession. Dr. Heather Fowler (UP, Class of 2010) will be the team leader for the program. Dr. Fowler is currently a Ph.D. student at the University of Washington School of Public Health. The Power of Ten Leadership Program will provide WSVMA members who graduated from a college of veterinary medicine with a DVM degree in the years 2009-2015 with leadership development sessions over a one-year period beginning in November and culminating in October, 2016. WSVMA will provide topic experts and meeting expenses at no charge for participants to attend sessions that not only convey the key learning points about leadership, but also deepen the understanding of class members on a number of related topics. Sessions will include two to three in-person meetings accompanied by webinars delivering fun and exciting content to facilitate leadership development. It will create a sense of community where participants build lasting bonds with other members of the leadership academy class. The first in-person meeting will take place at Suncadia Resort in Cle Elum, WA starting the evening of Friday, November 13 and go through Saturday afternoon, November 14, 2015. The one-year program will conclude at the Pacific Northwest Veterinary Conference in Spokane, October 7-9, 2016. We will recognize the P10 participants at the WSVMA Membership Meeting on Saturday, October 8, 2016. What do you need to do to sign up? • Have your practice owner commit to supporting your involvement in this initiative since it means you will likely miss two - three days of work for these important sessions. • Go to the WSVMA website, www.wsvma.org, and complete the online application. Follow the link from the homepage. There is also a downloadable form on the website to print and send. There is a maximum of ten participants in the 2015-16 Power of Ten Leadership Program, so apply early if you’re interested! The application deadline is August 31, 2015. We expect to complete the selection process by September 15, 2015. Practice owners, please encourage your rising stars to apply! If you have any questions about this exciting program, please contact me at candacejoy@wsvma.org.
A Washington State Veterinary Medical Association Publication
Editorial & Publications Committee Dr. Richard DeBowes Dr. John Cannon Dr. Angela Lehman Dr. Jim McCutchan Dr. Debora Wallingford Dr. Saundra Willis
Editorial Comments & Contributions Please send all comments and/or contributions to:
Washington Veterinarian Magazine 8024 Bracken Place SE Snoqualmie, WA 98065 Tel (425) 396-3191 Toll Free (800) 399-7862 Fax (425) 396-3192 info@wsvma.org Editorial comments and contributions must be received no later than the first day of the month prior to publication. Publication months are January, March, May, July, September, and November each year.
Advertising
Please refer to the Classifieds Section for classified advertising details, rates, and deadlines. For commercial advertising rates and deadlines, please contact the WSVMA office at (425) 396-3191 or info@wsvma.org
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WSVMA Board of Directors Executive Vice President Candace Joy
President Lisa Parshley, DVM
Vice President Michael Anderson, DVM Paul DeMaris, DVM Diana Thomé, DVM
Secretary Diane Pinkers, DVM
Sincerely,
Treasurer Jerry Gemar, DVM
Directors: Michael Burdette, DVM Katherine Hickey, DVM Chantal Rothschild, DVM Stephen Ruark, DVM Tamara Walker, DVM
AVMA Rena Carlson-Lammers, DVM
Candace Joy is the Executive Vice President of the Washington State Veterinary Medical Association. She can be reached at candacejoy@wsvma.org
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Kim Nicholas, DVM Saundra Willis, DVM
Bd. of Directors, Dist. XI Rep. Delegate Alternate Delegate
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However, unlike human medical care, insurance pays very little of the veterinary medical bills. Meaning pet health care is coming from a family’s disposable income. Thus, even in our recovering economy, families are having to budget for pet medical care. Between the increasing financial obligation and the drive to provide health care for their pet, the public is seeking ways to reduce cost. An obvious option has been to look for and demand lower cost prescriptions.
President’s Message By Lisa Parshley, DVM WSVMA President
In the not too distant past, veterinarians not only diagnosed and treated patients, they acted as the pharmacists. It made perfect sense, veterinarians were the experts on animal physiology and pharmacology. Who better to prescribe and dispense medications for pets than veterinarians? Today, veterinarians have a completely different professional environment; we face increasing pressure to outsource prescriptions. In addition to our ethical obligation to provide portable prescriptions, forces are trying to formalize this responsibility. Simultaneously, we are seeing many large retail and internet pharmacies actively marketing to our clients. Is this recent change due to financial fairness to pet owners or a burgeoning industry? Are there any downsides, besides the obvious loss of income that we need to address or monitor? Let’s explore the potential driving forces behind the pet medication issue. Reviewing this subject from a dispassionate stance, many have pointed out two potential driving forces. First is the growing social and financial pressure from pet families. Second, pet medications represent a large and growing financial market. As of 2014, over 65 percent of families in the United States had pets and a majority of these families view their pets as family members. As a consequence, pet families are spending more than ever on their animal family members. A majority of this spending revolves around pet health care and health care services.
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At one point in history, veterinarians sold a majority of prescribed pet medications. Despite most clients indicating they trust their veterinarian, it is expected that veterinarians will lose most of their market share of pet medications. For example, according to a recent (2014) estimate veterinarians only account for 58 percent of the pet medication sales, whereas retail pharmacies now account for 28 percent and internet pharmacies account for 13 percent. It is estimated that in 2014 over 58 billion dollars were spent on pets. It is expected that this will rise to over 60 billion within the year. Pet medications, prescription and over the counter, likely account for over 12 percent of this expenditure. In pure dollar amounts, this equals to more than seven billion dollars (2013 figures) per year. By 2018, it is predicted that pet medications will increase to over 16 percent of the total spent on pets each year or ten billion dollars. In light of this data, it is hard not to imagine why so many want a piece of this financial pie. For example, many national and internet pharmacies have been making serious moves into the pet medication market, including 1800petmed, Costco, and Walgreens. Some of these national pharmacy chains now offer pet medication discount cards and are actively marketing to families. What has this combined financial and social pressure created in our profession? Veterinarians are now considered to have the highest priced drugs, despite price matching. Drug distributors are being pressured to open distribution of pet medications to all pharmacy outlets. Some of the political pressure has resulted in many states requiring portable prescriptions, despite AVMA ethical guidelines already stressing portable prescriptions. The Federal Trade Commission (FTC) began an investigation in 2012 into the pet medication issue. Lastly, there have been multiple attempts at federal legislation on pet prescriptions and medications. Since 2011, three separate attempts have been made to pass the “Fairness to Pet Owners Act” through Congress. The most recent attempt was this spring, and while it is expected to die, it is still in committee. Essentially, it is unwise to think these trends will ease or will not cause far reaching changes in how and where we prescribe pet medications. What we cannot lose sight of during this transition is our fundamental
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“By 2018 it is predicted that pet medications will increase to over 16% of the total spent on pets each year or 10 billion dollars.” responsibility, the animal, and ensuring that our patients get the best possible medical care. There are unintended consequences of having animal prescriptions being filled by human pharmacists. Veterinarians know that there are fundamental differences between humans and animals in terms of physiology and pharmacology. On the other hand, pharmacists in most cases do not graduate with any education on animal physiology and pharmacology. Therefore, it is our responsibility to monitor outsourced prescriptions. When working with a pharmacist, do not hesitate to educate them on animal pharmacology, especially when lack of knowledge could lead to dangerous combinations or substituted drugs. My recommendation is to create a relationship with your local pharmacies and pharmacists and have an open door policy for them to call you with questions and concerns. Washington State Veterinary Medical Association has had several meetings with the state pharmacy and veterinary boards to raise these pressing questions and to express our concerns. It is our hope that by opening the conversations with the pharmacy board we can foster a relationship that will improve education and qualifications of pharmacists filling our animal prescriptions. Veterinarians have always been viewed as the trusted source for pet medications and we will likely remain that for a good number of families. To maintain this trust, we have to be ready to change our role from supplier of pet medications to prescriber of portable prescriptions. Inherent in this trust is ensuring pharmacists are properly educated and know the differences between human and animal pharmacology.
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Peak Veterinary Consulting offers veterinary practice management consulting including: 3 Business Operations 3 Culture and Team Building 3 Workshops & Seminars for Veterinary Hospitals and Veterinary Industry Partners 3 Competitive Market Analysis 3 Financial Analysis 3 Preventive Care Package Creation and Team Training The goal of these services is to improve operations, enhance your customers experience and, ultimately, improve the bottom line. Dr. Hauser’s knowledge and skills as a veterinarian—including building a successful hospital from the ground up—provide her real world experience with the joys, challenges, frustrations and responsibilities that we encounter with each day. This unique insight provides the common ground needed to creatively help hospitals overcome the barriers that are stifling their success.
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FDA warns about pets’ exposure to pain medication Flurbiprofen
Veterinary Newswire
The U.S. Food and Drug Administration (FDA) is alerting pet owners, veterinarians, health care providers and pharmacists that pets are at risk of illness and death when exposed to topical pain medications containing the nonsteroidal anti-inflammatory drug (NSAID) flurbiprofen. People using these medications should use care when applying them in a household with pets, as even very small amounts could be dangerous to these animals. The FDA has received reports of cats in two households that became ill or died after their owners used topical medications containing flurbiprofen on themselves to treat muscle, joint, or other pain. The pet owners had applied the cream or lotion to their own neck or feet, and not directly to the pet, and it is not known exactly how the cats became exposed to the medication. The products contained the NSAID flurbiprofen and the muscle relaxer cyclobenzaprine, as well as other varying active ingredients, including baclofen, gabapentin, lidocaine, or prilocaine. For complete information, visit the FDA website.
The Latest Veterinary News in Washington State
WSVMA webpage houses up-to-date animal health and disease information New WSVMA Leadership Academy Power of Ten is a WSVMA initiative designed to help recent graduates (within the last seven years) develop foundational skills in leadership, communication, and business. For the inaugural year, ten participants will be selected from the applicant pool to participate in the Power of Ten leadership academy where they join a network of peers in a series of learning experiences that commence in November, 2015 and culminate in October, 2016. The Power of Ten also helps create a sense of community where participants build lasting bonds with other members of the leadership academy class.
The report also finds that exclusive distribution and exclusive dealing practices by pet medication manufacturers could come under increasing competitive pressure in the marketplace and may be difficult to sustain, particularly if prescriptions become even more widely requested by clients, and retail pharmacies continue to compete to fill them. The report concludes that a number of issues could benefit from further study, including (1) the pricing of pet medications across different channels of distribution, (2) the rate of errors in pet medication dispensing by retail pharmacists, (3) the need for and impact of automatic prescription release requirements, and (4) details regarding the secondary distribution system for pet medications.
See page 2 for more application details.
Applications accepted for appointment to Veterinary Board of Governors FTC completes report on pet medications industry The Federal Trade Commission (FTC) has published its report on the pet medications industry more than two years after conducting many meetings and a public workshop held in October, 2012. Among the findings in the report are that FTC staff believes that improved consumer access to prescriptions would likely enhance competition in the pet medications industry, and that legislative and regulatory efforts to mandate aspects of prescription release have the potential to enhance consumer awareness about the ability to purchase pet medications from non-veterinary retail outlets. However, the report indicates that FTC staff does not have sufficient data to evaluate the overall economic effect of any specific proposal.
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The Department of Health is accepting applications to fill a veterinary member vacancy on the Veterinary Board of Governors. The Department is looking for public-spirited people willing to study the issues and to make decisions in the public’s best interest. Health profession boards, commissions, and committees operate under legislative mandate to protect the health and safety of the public and promote the welfare of the state by regulating the competency and quality of health care providers under their authority. More information about the Veterinary Board of Governors is available at the Department of Health website. Questions about board service can be directed to Loralei Walker, (360) 236-4947, loralei.walker@doh.wa.gov.
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The WSVMA announces a new web page that houses reports on disease outbreaks, animal health alerts, prevalence maps, and reports specific to Washington State. Animal disease outbreak alerts will be posted from sources such as the International Society for Infectious Disease and the Washington State Departments of Health and Agriculture and WSU. Links to prevalence maps will be posted from the Companion Animal Parasite Council and will include resources and information on tick-borne diseases and intestinal parasites. Additional resources will also be housed on current disease outbreaks, currently including Canine and Avian Influenzas. The webpage is housed on wsvma.org under Advocacy/Hot Topics and is called Animal Health Alerts. Visit the WSVMA website at www.wsvma.org for complete information.
White Coat donations for Class of 2019 This year’s White Coat ceremony will take place August 20, 2015 at Washington State University’s College of Veterinary Medicine. Each first-year veterinary student will be introduced and presented with a white lab coat with his/her name and the WSVMA logo embroidered on the coat. We need your help to make the 2015 White Coat Ceremony a success. You can sponsor a specific student or make a general donation. You also have the option of sponsoring a student from your local area. Complete the form enclosed in this issue and submit to the WSVMA office.
Upcoming Election FOR WSVMA BOARD OF DIRECTORS
Ballots to be sent in August The election for new Directors for the WSVMA Board of Directors will be held at the Annual Membership Meeting on September 26, 2015 at 12 pm. The meeting will be in conjunction with the Pacific Northwest Veterinary Conference being held at the Greater Tacoma Convention & Trade Center. Ballots will be sent out in August in accordance with WSVMA Bylaws, and will include a proxy form to sign and return to the WSVMA for members who are not able to attend the Conference. Last year, the membership approved new WSVMA Bylaws that reduce the size of the Board to six members, with 2014-15 as a transition year and a Board size of ten directors. The terms of four directors, Drs. Mike Burdette, Chantal Rothschild, Stephen Ruark, and Tamara Walker end this year and will not be renewed. Dr. Lisa Parshley’s and Dr. Michael Anderson’s terms also expire this year but their positions are open for election. Dr. Diane Pinkers’ and Dr. Paul DeMaris’ terms end in 2016, and Dr. Kathy Hickey’s and Dr. Diana Thomé’s terms end in 2017. Officers are elected by the Directors at their meeting held following the fall election. Dr. Lisa Parshley is currently WSVMA president. Drs. Michael Anderson, Paul DeMaris and Diana Thomé all serve as vice presidents. Diane Pinkers is the current secretary and Dr. Jerry Gemar serves as treasurer. The treasurer is an officer of the WSVMA, but not a member of the Board of Directors. For the two open positions, terms from 2015 through 2018, Drs. Parshley and Anderson will be placed on this year’s ballot. When members vote at the Annual Membership meeting in Tacoma or when they return their proxies, there will be an opportunity for a write-in vote. Beginning next year, the call for nominations for the next two open positions will go out in January. Candidates will be presented to the membership in July for election at the 2016 Annual Membership meeting. Watch your inboxes in August for the meeting notice and proxy. According to WSVMA Bylaws, ten percent of the membership must be present to vote at the meeting or return their proxy. Questions about the nominations or balloting process? Please contact the WSVMA office at info@wsvma.org or by calling (800) 399-7862 or (425) 396-3191.
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BIO
BIO
Dr. Lisa Parshley currently works at and coowns the Olympia Veterinary Cancer Center. Dr. Parshley earned a PhD in biochemistry from Oregon Health Sciences University and completed a post-doctoral fellowship at University of Washington. In 2003, she received a DVM from Colorado State University and one year later completed a small animal internship at Cornell University. She completed a medical oncology residency at Michigan State University and has become a diplomate of the American College of Veterinary Internal Medicine (oncology). Dr. Parshley also has extensive experience in emergency medicine, critical care, and palliative medicine. She has served on several AVMA Councils and committees and is the current president of the WSVMA Board of Directors. In her spare time, she loves to sail, bike, hike and build boats.
Dr. Michael Anderson has been with Kulshan Veterinary Hospital since 1981. He was born and raised in Zumbrota, Minnesota and obtained his DVM in 1978 from the University of Minnesota. He maintains a link to his roots through his father and brothers who are veterinarians in his hometown. His interests include all aspects of dairy medicine and surgery, small ruminants, new world camelids, swine and equine emergency care. In addition to being a longtime WSVMA member, he maintains his membership in numerous organizations including the AABP, AASRP, NMC and AVMA. Dr. Anderson has served on the WSVMA Board of Directors since 2011 and is the former chair of the Animal Welfare Committee. In his spare time, he continues his interest in golf, skiing, gardening, and travel.
STATEMENT OF CANDIDACY
STATEMENT OF CANDIDACY
Veterinary associations, like all professional associations, represent and serve our profession, and through this service the animals we treat. A great example is how Washington State Veterinary Medical Association (WSVMA) provides a veterinary voice in state and local politics. Most veterinary professional associations, including WSVMA, rely on volunteers to provide leadership for the association and most of the manpower for all the stated goals of the association.
It is my goal to be re-elected to the WSVMA Board of Directors. The association influences the lives of Washington veterinarians in practice whether the affect is direct or indirect. It has been a privilege to be associated with the current group of dedicated veterinarians that are aggressively addressing the complex issues that often bring us together and sometimes divide us as associate and practice owning veterinarians.
Volunteering for various veterinary associations over the years has provided me an opportunity to give back to my profession. Over the last few years, working for the WSVMA I have been taught the joy of working locally; focusing on state issues. I have had the chance to work with some of the most amazing veterinarians and dedicated staff. It is my honor to be counted a member of this group. Our current Board of Directors has guided the association through some ground breaking changes, changes designed to streamline our process into a proactive organization. My goal is to be re-elected to the Board of Directors to help finish the transition of the WSVMA into a strategic association. Thank you for giving me the opportunity to be a part of this great association and for considering my election to the Board of Directors.
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We are set upon a new course of streamlining administration, using tools that allow us to communicate more efficiently and effectively. The stated goal of the WSVMA is to be more connected to its constituency, in touch with the issues pertinent to all Washington veterinarians, to create a Board of Directors and a Leadership Development Committee that is responsive to the spectrum of veterinary input and facilitates the opportunity for involvement. It will need to reflect the diversity of all in practice. I am not the architect of this change but I have been an active participant in this process and would like the opportunity to continue these efforts to better serve and connect the WSVMA with all Washington veterinarians. I would appreciate your vote in the upcoming election.
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FORWARD BOOKING APPOINTMENTS Is Your Practice Benefitting?
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by Wendy Hauser, DVM uring the AAHA Yearly Conference in March, the annual AAHA/IDEXX Laboratories State of the Industry1 report was presented. In addition to an in-depth evaluation of data and veterinary hospital survey results, this year’s report included an analysis of 1,001 clients to further determine factors that pet owners rank as critical in strengthening their bonds with their veterinary hospitals. One major factor identified to help drive client attraction and retention was forward booking appointments.
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“Forward Booking” appointments refers to the practice of scheduling the patient’s next appointment before the client leaves the hospital. Forward booking appointments is a relatively common practice for medical re-evaluations with approximately 76% of hospitals reporting this practice, yet recent data suggests that only 11% of veterinary hospitals are utilizing this approach for semi-annual and annual preventive care examinations2. What are the barriers to forward booking appointments?
PERCEPTION In my previous role as a technical services veterinarian I visited an average of 20 hospitals per week. This provided a tremendous opportunity to discuss veterinary business operations and management with a wide variety of practitioners and managers. When the subject of forward booking appointments came up, the reaction was often negative, with the owner or team member stating “their clients don’t want to do this.” According to the results of the pet owner survey as presented in the State of the Industry report, “6 of 10 pet owners said they would forward book their next appointment before leaving the practice. In fact, nearly half of all pet owners said they prefer to as long as a reminder is given.”
ACCORDING TO THE RESULTS OF THE PET OWNER SURVEY AS PRESENTED IN THE STATE OF THE INDUSTRY REPORT, 6 OF 10 PET OWNERS SAID THEY WOULD FORWARD BOOK THEIR NEXT APPOINTMENT BEFORE LEAVING THE PRACTICE.
PROCESS The implementation of forward booking appointments can be overwhelming. Follow the steps below to successfully incorporate this practice into your hospital’s daily operations:
Obtain animal health care team buy-in.
››Explain to the team that clients want tools to simplify preventive care. Forward booking is one such tool.
››Discuss the findings of the State of the Industry report. Despite our perceptions, the majority of clients are used to this method in their everyday lives (example: human dental appointments) and like it.
››Discuss the benefits to the team in forward booking appointments. Possible benefits include better, more timely care for pets, less overdue reminder phone calls to make (consistently a least favorite staff activity!), and that the appointment schedule runs more smoothly as preventive care appointments are scheduled in advance.
››Select a day of the month that the team member will be responsible for updating the schedule, so that it is always complete for a year in advance. ++ The schedule is updated one month at a time within a designated time frame.
››Objections that might be encountered: ++ We don’t know what the doctors’ schedules will be. The hospital schedule in regard to appointments is relatively stable. The doctors are scheduled normally and adjustments are made to the timetable as needed. ++ It takes a lot of time to input the hospital schedule. There is an initial time commitment. Once the schedule is in place for 13 months, it requires minimal time to update it one month at a time.
Communicating the new policy with clients.
››Decide who will explain the new procedure to the clients. Ask your team what concerns they have with forward booking appointments?
››In order to have success with this system, the staff must be allowed
to have their worries heard and solutions brainstormed by the team.
The hospital must have an appointment schedule that is consistently available one year in advance.
++ Will this be the responsibility of the technician, customer service representative or doctor? Clear communication is critical to this program’s success. ++ My hospital successfully implemented this process in 2012. What worked well was when the doctors initiated a brief conversation with the clients explaining that we were beginning to schedule preventive care placeholder appointments in advance. The doctors went on to explain that my CSR would schedule that appointment before they left. It was extremely uncommon that any client objected.
››Designate a team member to be responsible for inputting the normal hospital operations schedule for the next 13 months.
++ If your hospital does not use a computer based appointment scheduler, purchase the paper scheduling system for the following year.
1. https://www.aaha.org/graphics/original/professional/resources/library/ aaha_state_of_the_industry_2015_fact_sheet.pdf
2. Forward Booking Appointments, Partners for Healthy Pets. http://www. partnersforhealthypets.org/Tool_Track.aspx?id=370
july /august 2 0 1 5
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››Decide what will be said when forward booking the appointment.
EXAMPLE
++ When clients understand the “why” behind the recommendation, there is better adherence: ++ “Mrs. Smith, we are committed to keeping Fluffy healthy and happy. Because animals age faster than humans, regularly scheduled examinations are important to detect diseases early. Dr. Hauser would like to see Fluffy in six months, which is the first week in February. How does Tuesday, February 2 work?”
››Explain to the client that they will receive a reminder two weeks
Procedures Guidelines: Forward Booking Appointments
in advance of their appointment. If the appointment is not at a convenient time, it could be rescheduled during the reminder call. ++ It is important to ask clients how they prefer to receive their reminders: phone, text, email or postcard, and honor their preferences. ++ Design a process for reminding owners. Who is responsible for confirming the appointments? This is one of the most important parts of forward booking, because if clients are not reminded they may not show up for the appointment. It is also an important part of client relationships to make these phone calls. Clients don’t enjoy missing appointments; the embarrassment they might feel could be detrimental to the client bonding.
››Differentiate forward booked appointments. ++ Use color coding to designate forward booked appointments. It is necessary that forward booked appointments are easily recognizable so that the advance reminder notification occurs two weeks before the scheduled appointment. ++ By color coding forward booked appointments, the hospital management can track the number of “no shows.” This is an important metric; above 10% missed appointments would indicate that the reminder process needs to be modified. ++ Establish team goals for forward booked appointments, both made and the percentage kept. Celebrate successes as a team! When animal health care teams embrace the concept of forward booking, everyone wins. Our patients receive more consistent and timely healthcare, clients are appreciative of the ease of scheduling and teams benefit from smoother day to day operations with more client visits.
— Wendy Hauser, DVM, a small animal practitioner for 26 years has been an associate, practice owner and has enjoyed a successful practice sale. In January 2015, Dr. Hauser left her position as a Technical Services Veterinarian to establish Peak Veterinary Consulting (www.peakveterinaryconsulting.com). She is highly engaged in AAHA in both new initiatives and leadership and was responsible for helping design and facilitate Colorado VMA’s Power of Ten, a recent graduate leadership academy. The recently published co-author of “The Veterinarian’s Guide to Healthy Pet Plans,” she enjoys consulting with hospitals and presenting workshops on hospital culture, leadership, client relations and operations.
Team member responsible: Sally 1. Initial Action Step: On August 25, 2015 Sally will input the hospital’s appointment schedule for the next 13 months, so that appointments could be booked from September 1, 2015 through October 31, 2016. 2. Repeating Action Step: On or around the 25th of each month, beginning on September 25, 2015, Sally will add input an additional month’s schedule, so that on September 25 she will be updating the schedule to include November 2016. 3. Why? ++ By entering the schedule initially to include 13 months of appointments, clients can appropriately be booked for appointments occurring in 12 months. ++ By designating a specific time of the month for Sally to update the schedule, the process of maintaining adequate appointments for forward booking is ensured. 4. Sally will program color codes for all forward booked appointments in the computer. 5. Doctors explain to clients when they would like to see the pet next and that the appointment will be scheduled by the CSR (customer service representative) before they leave. 6. CSR schedules forward booked appointment. 7. Two weeks before the forward booked appointment, the CSR reminds clients of their appointment, including what services are due. If the client does not confirm the appointment, two additional attempts to contact the client are made. 8. The hospital manager tracks the number of forward booked appointments that are kept compared to “no shows.” If there is >10% noshows, modification of the reminder process is needed.
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practice managers sometimes the most valuable people in veterinary medicine are those who never see a patient.
Ask questions, start a discussion, gain new insights. Join the growing network of our state’s most talented leaders in practice managment. Your membership will give you access to a community of like-minded individuals who are dedicated to helping you improve the way you manage your practice. To find out more go to wsvma.org/practice-managers
Washington State Veterinary Medical Association wsvma.org
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WHY YOU SHOULD GET INVOLVED IN PRACTICE OWNERSHIP
by Melanie Bowden, WSU College of Veterinary Medicine, Class of 2016
riday the 8th of May was a big day for me. It was both the last day of lecture-based education for my veterinary degree, and my first day of clinical responsibilities. In three years of hard study I have learned an enormous amount about medicine. However, within hours of hitting the clinic floor it was evident how much changes in “real practice.” Veterinary medicine is a constantly evolving field. New technology and capabilities are developed every day. An enormous amount of energy focuses by necessity on medicine, your patients, clients and staying current. I can understand why so many veterinarians say they lack time for focusing on business. However, like it or not, all veterinarians are leaders of teams, communicators, and service providers. In these roles, business training is helpful. In a recent study of members of the WSVMA, 52% had obtained supplemental business education since graduation, 76% thought those with business education would be more successful, and 79% thought there should be more business education in the veterinary curriculum. The message is clear, those in practice believe that as a student, or at least early on in your career, the time is now to learn as much as you can about business regardless of your aspirations as an associate or owner. But what about ownership? Studies are showing that fewer of my graduating peers are interested in ownership. Certainly ownership is not for everyone, but it has many benefits. An obvious one is increased earning potential. While an associate is taking home $80,000 a year and saving for retirement, an owner is making the same or greater income while also building equity in the practice. Whether you are working that day or not, your practice as an asset is making money for you. At retirement, the associate simply has their savings, while the owner has their earnings, benefits and can now also sell the practice and cash in on their equity. According to Simmons, a successful business is often worth more than a million dollars for an averagesized practice. As student debt continues to rise, increased earning potential is not only attractive but for some, also a necessity. Many of my peers have conceded they can’t be an owner due to their debt load. Part of this stems from the discomfort of carrying large students loans and an equally large business loan. But others erroneously believe that banks simply will not lend to them due to their high student debt. This is a myth that is simply not true. Through my involvement with VBMA, I have had the opportunity to speak with members of Live Oak Bank, Bank of America and others about loan options for recent graduates. They recognize that veterinarians are a great investment. Provided that you have enough experience (usually minimum of two to three years in practice), and a good business plan, you can get the funds you need to start a business.
than the owner. The owner may value an associate’s suggestion of adding dental radiography, but decide not to invest because they feel growing their rehabilitation and physical therapy offerings is a better niche. In the end, the owner ultimately controls the vision and growth for the practice long-term. They solely have the ability to decide if a new technology should be added to the practice, practice hours should be modified, or customer requests be met. Great satisfaction is also found in building a community and helping others grow through your business efforts. Owners create employment and help employee’s families succeed. It is a benefit that many of the veterinarians I have come to know value about their experience as owners. For them, creating a positive work culture, employee fulfillment and success in the work place builds a sense of pride beyond the financial success of the business. In successful practices, employees often refer to each other as a family. Another thought to consider is the current veterinary market. We hear about the average two-doctor practice a lot these days. In this scenario, half of all veterinarians would have to be owners. However, a study of veterinary practices by AAHA in 2013 found 43% of all small animal practices were single doctor practices and 25% were two-doctor practices, suggesting of the veterinarians entering clinical practice, greater than half of them will be owners eventually. It is likely that many of my peers will end up as owners based on this statistic alone. A huge driver of one-doctor practices is geographical restriction based on family needs, spousal employment, or lifestyle choices. For many veterinarians, the only option may be to open your own clinic. This could be either because one is not currently available for purchase, or the town cannot support a two-doctor practice. I have to admit that I am biased to business ownership. A prominent reason for entering this field was the entrepreneurial nature of veterinary medicine. Ownership is higher risk, but for many owners also higher reward financially and emotionally. For these reasons, even though you may not currently see yourself as a veterinary-owner, it is still beneficial to invest in your business education early on. If you are in school, I encourage you to look at elective options and VBMA. If you are out in practice, there are lots of great continuing education modules you can do online or at conferences. You never know where your career will take you or what opportunities you will have. Education is an investment in possibility. You may be pleasantly surprised by the doors it opens for you.
— Melanie Bowden is a: WSU College of Veterinary Medicine, DVM candidate 2016; WSU Veterinary Business Management Associated President 2014; International Regional Leader 2014; Honors Graduate 2015.
Other benefits of ownership include increased control over one’s professional life, the standard of medicine practiced, and customer service provided. It is unlikely that any two veterinarians have the same definition of “Standard of Care.” This can be frustrating for associates that disagree with employers. It may also be frustrating for associates that have a different vision of growth and added services
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and Trade Show
Preview & Registration
ACTIVITIES & EVENTS
9/24
9/25
WSVMA BOARD OF DIRECTORS MEETING
EXHIBITOR SCAVENGER HUNT
LEADERS OF THE PAC LUNCHEON
Greater Tacoma Convention & Trade Center
Greater Tacoma Convention & Trade Center
Beginning at the first break on Friday and concluding at the last break on Saturday, there will be a “scavenger hunt” in the Exhibit Hall. Attendees will be given a bingo-style sheet of questions, one of which pertains to each exhibitor. The question could be product-driven or about personal interest. The goal is to find the exhibitor who matches each question. Those who match exhibitors to all of the questions are entered into a drawing for a chance to win great prizes! Drawings will take place on Saturday.
Join us for lunch and hear about the work of our Legislative Advocate, Greg Hanon, and our activities that keep veterinary medicine in Washington uncompromised. A member of the Washington State Legislative Leadership will provide an update on legislative activities in Washington State.
Thursday
Friday
Marriott Courtyard Tacoma Downtown The WSVMA Board of Directors will conduct their meeting from 10am – 12pm.
HAPPY HOUR WITH FOOD & DRINK PAIRINGS Greater Tacoma Convention & Trade Center Join us after CE sessions end from 5 – 7pm in the exhibit hall to visit with exhibitors, meet up with old friends, and make new acquaintances. Small pours and beer tastings will be offered along with the opportunity to purchase additional beer, wine, and mixed drinks. Family members are welcome!
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The WSVMA’s Political Action Committee (WSVMA-PAC) works to elect candidates who support the Association’s legislative program, initiatives and philosophy to promote a favorable climate for veterinary medicine in our state. Through our member’s ongoing contributions, WSVMA-PAC supports candidates with a demonstrated record of promoting public policy that benefits veterinarians, animals, and animal and public health.
ALL MEALS AND REFRESHMENT BREAKS ARE INCLUDED WHEN YOU RSVP
9/26
( Except for the Saturday evening event )
Saturday 15TH ANNUAL FUN RUN Chinese Reconciliation Park Get your morning exercise Saturday at 7 am for the 15th annual 5K Fun Run/Walk and 10 Mile Bike with colleagues, family, friends and leashed dogs along the Ruston Way scenic waterfront with panoramic views of Commencement Bay. The course will start at the Chinese Reconciliation Park, roughly a ten minute drive from the Convention Center. Ample free parking is available nearby.
WSU COLLEGE OF VETERINARY MEDICINE RECEPTION Greater Tacoma Convention & Trade Center The WSU College of Veterinary Medicine hosts a reception for conference attendees at 6 pm. Relax with a beverage and visit with friends and colleagues before spending the evening at the Student Match.Vet event.
from 7:00–8:30 am Marriott Courtyard
MATCH.VET – STUDENTS AND VETERINARIANS NETWORKING SOCIAL Greater Tacoma Convention & Trade Center – ticket required
WSVMA ANNUAL BUSINESS MEETING AND AWARDS LUNCHEON Greater Tacoma Convention & Trade Center WSVMA’s Annual Business Meeting will take place at noon followed by the presentation of awards to our esteemed colleagues. Enjoy a plated lunch and celebrate the stars of veterinary medicine in Washington State! Awards will be presented for 2015 Veterinarian of the Year, WSU Faculty Member of the Year, Distinguished Veterinary Staff, and Humane Animal Welfare. Current President Dr. Lisa Parshley will lead the celebration.
CHRISTIAN VETERINARY MISSION FELLOWSHIP BREAKFAST Sunday, September 27, 2015
$10 donation benefits the WSVMA Past Presidents’ Scholarship Fund. Sponsored by Phoenix Central Laboratory
ALLIED MEETINGS
Join us at 7 pm for the first WSVMA evening event connecting veterinary students and practicing veterinarians for the purposes of establishing connections for employment, mentorship, and celebrating the profession. This event will give veterinary practitioners the opportunity to meet the brightest veterinary students and showcase your practice, share your expertise, and make a difference in the future of young veterinarians. Speed networking and social time combined with food and fun make for a great evening.
Tacoma Downtown To register, contact Krista Forseth at kforseth@cvmusa.org or call (206) 289-7811
CONFERENCE EXTRAS
CONFERENCE PROCEEDINGS Available for viewing / downloading Tuesday, September 8, 2015
PNWVC 2015 APP Available for for IOS and Android Coming Soon!
SPONSOR A STUDENT $50 suggested donation See registration form for details
SPEAKERS
SMALL ANIMAL MEDICINE
EQUINE MEDICINE
MARKETING
Annie Chen-Allen, DVM, DACVIM
Fairfield Bain, DVM, MBA, DACVIM, DACVP, DACVECC
Eric Garcia
Washington State University
Simply Done Tech Solutions, Lutz, FL
Washington State University
Kimberly Coyner, DVM, DACVD Dematology Clinic for Animals, Olympia
James Bryant, DVM, DACVS Pilchuck Veterinary Hospital, Snohomish
Kate Finnerty, DVM, DACVIM Summit Veterinary Referral Center, Tacoma
Jennifer Gold, DVM, DACVIM, DACVECC Washington State University
WELLNESS Chris Bundy, MD, MPH Washington Physicians Health Program
Michael Lappin, DVM, PhD, DACVIM Colorado State University
Lisa Pearson, DVM, DACT Washington State University
PRACTICE MANAGEMENT
Claude Ragle, DVM, DACVS, DABVP
Louise Dunn, CVPM
Catriona MacPhail, DVM, PhD, DACVS Colorado State University
Washington State University
Linda Martin, DVM, DACVECC Washington State University
Debra Sellon, DVM, PhD, DACVIM Washington State University
Tina Owen, DVM, DCAVS Washington State University
Thomas Sullivan, DVM, DACVO Animal Eye Clinic, Seattle
Vanessa Rizzo, DVM Summit Veterinary Referral Center, Tacoma
Washington State University
Werner Equine, LLC, North Gramby, CT
OCCUPATIONAL HEALTH & SAFETY Brett Cordes, DVM
LARGE ANIMAL MEDICINE Andy Allen, DVM, DACVIM
Arizona Animal Hospital, Scottsdale, AZ
Pamela Cant, MS
Washington State University
Department of Labor and Industries, Division of Occupational Safety and Health
Allan Britten, DVM
Heather Fowler, VMD, MPH
Udder Health Systems, Inc., Bellingham
Dale Moore, DVM, MPVM, PhD, DACVPM Washington State University
Mary Smith, DVM, DACT Cornell University
Jacob Steiger, DVM Mt. Baker Veterinary & Embryo Transfer Service, Lynden
Barbara Thompson, MBA The Washington Firm, Ltd., Seattle
TECHNICIANS PROGRAM Benita Altier, LVT, VTS (Dentistry) Pawsitive Dental Education, Prosser VCA Animal Medical Center, Richland
Phoenix Central Laboratory, Mukilteo
Northwest Cardiology Consultants, Bellevue
Lien Animal Clinic, Seattle
Harry Werner, DVM
Sandy Willis, DVM, MS, DACVIM
Jerry Woodfield, DVM, DACVIM
Beth Fritzler, DVM, CVPM
Ahmed Tibary, DMV, MS, DSc, PhD, DACT
Rance Sellon, DVM, PhD, DACVIM Washington State University
Snowgoose Veterinary Management Consulting, Pfafftown, NC
University of Washington
Rick Gleason, MS, CIH, CSP University of Washington
Lisa Parshley, DVM, PhD, DACVIM Olympia Veterinary Cancer Center, Olympia
Eugene Rugala Eugene A. Rugala and Associates, LLC , Beaufort, SC
Tina Branham, LVT, VTS Seattle Veterinary Specialist, Kirkland
Meagan Brashear, LVT, VTS (ECC) DoveLewis Emergency Animal Hospital, Portland, OR
Rocio Crespo, DVM, MS, DVSc Washington State University
Lisa Lindsay, LVT Okanogan Wildlife League, Oroville
Renee Neideigh, CVT, VTS (Oncology) Animal Medical Center of Seattle, Shoreline
Donna Sisak, LVT, VTS Seattle Veterinary Specialists, Kirkland
Laura Tautz-Hair, LVT, VTS (ECC) Seattle Veterinary Specialists, Kirkland
Jessica M. Weber, BS, CVT, LVT, VTS (Neuro) Ocean State Veterinary Specialists, East Greenwich, RI
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SPONSORS
Thank you to our generous 2015 sponsors! GOLD LEVEL
SILVER LEVEL
BRONZE LEVEL
PROGRAM SCHEDULE
SMALL ANIMAL
LARGE ANIMAL
EQUINE
PRESIDENT’S BREAKFAST / 6:30-8:00 AM Hot Topics in Infectious Disease Prevention
How to get Started doing Milk Quality Work: An Introduction to the QMAX Approach
Today’s Equine Pre-Purchase Exam (PPE): Legalities, Forms, Language and Reports
Dr. Mike Lappin
Dr. Jacob Steiger
Dr. Harry Werner
8:00-9:50 AM
8:00-8:50 AM
8:00-8:50 AM
Bulk Tank Culture: A Foundation Milk Quality Monitoring Tool
The Pre-Purchase Exam: “The Actual Exam”
Dr. Allan Britten
9:00-9:50 AM
Dr. Harry Werner
9:00-9:50 AM
BREAK / 9:50-10:30 AM / Visit the Exhibit Hall Hot Topics in Infectious Disease Prevention Parts, cont. Dr. Mike Lappin 10:30-11:20 AM
Collecting Real Time Milking Vacuum and Pulsation Data Using a Vacuum Recording Device (VADIA BioControl)
“What About This?” Cases: Both Clinical & Radiographic Findings
Dr. Jacob Steiger
10:30-11:20 AM
Dr. Harry Werner
10:30-11:20 AM Update on the Diagnosis, Treatment and Prevention of Feline URI
Zero Tolerance Programs for Contagious Mastitis: Mycoplasma, Staph Aureus, Strep Agalactia
Improving Your Equine Practice with the Veterinary-Client-Patient Relationship
Dr. Mike Lappin
Dr. Allan Britten
Dr. Harry Werner
11:30 AM-12:20 PM
11:30 AM-12:20 PM
11:30 AM-12:20 PM
LUNCH - Included with Registration (RSVP Required) / 12:20-1:30 PM / PAC Luncheon Update on the Diagnosis, Treatment and Prevention of Feline URI, cont.
“Low Hanging Fruit” Parlor Observation Tools and Tips
Updates on Equine Ophthalmogy
Dr. Mike Lappin
Dr. Jacob Steiger
1:30-3:20 PM
1:30-2:20 PM
1:30-2:20 PM
BREAK / 2:20-3:00 PM / Visit the Exhibit Hall Update on the Diagnosis and Management of Infectious Diarrhea in Cats
Prototheca: The Emerging Contagious/ Environmental Threat Dr. Allan Britten
Dr. Thomas Sullivan
Updates on Equine Ophthalmogy, cont. & How to Evaluate an Eye During a Pre-Purchase Exam Dr. Thomas Sullivan
2:30-3:20 PM
2:30-3:20 PM
Dr. Mike Lappin 3:00-4:50 PM
BREAK / 3:20-4:00 PM / Visit the Exhibit Hall Getting Paid for Milk Quality Service: Introducing the Udder Wisdom Model
Skull Diseases Diagnoses with the CT Scan
Dr. Jacob Steiger
4:00-4:50 PM
Dr. Claude Ragle w/ Dr. Harry Werner
4:00-4:50 PM
EXHIBITOR BINGO & HAPPY HOUR / 5:00-7:00 PM / Included with Registration (RSVP Required)
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FRIDAY, SEPTEMBER 25
MARKETING
OCCUP. HEALTH & SAFETY
TECHNICIANS & ASSISTANTS
PRESIDENT’S BREAKFAST / 6:30-8:00 AM Optimizing Your Digital Presence
Elements of an Accident Prevention Program
Shock Talk
Eric Garcia
Rick Gleason
Meagan Brashear, LVT, VTS (ECC)
8:00-9:50 AM
8:00-8:50 AM
8:00-8:50 AM
Recognition of Health and Safety Hazards
Triage and Trauma
Dr. Heather Fowler
Meagan Brashear, LVT, VTS (ECC)
9:00-9:50 AM
9:00-9:50 AM
BREAK / 9:50-10:30 AM / Visit the Exhibit Hall Developing the Ultimate Facebook Marketing Strategy
Best Practices for Injury Prevention using a One Health Model
Managing Emergencies in General Practice
Eric Garcia
Dr. Heather Fowler
10:30 AM-12:20 PM
10:30 AM-12:20 PM
10:30-11:20 AM
Laura Tautz-Hair, LVT, VTS (ECC)
Case Study: Team Building Exercise to Prevent Injuries Dr. Heather Fowler 11:30 AM-12:20 PM
LUNCH - Included with Registration (RSVP Required) / 12:20-1:30 PM / PAC Luncheon Developing a Reputation Management Strategy Eric Garcia 1:30-2:20 PM
Overview of Health Risks Associated with the Handling of Hazardous Drugs
Coping with Anesthetic Emergencies
Dr. Lisa Parshley
1:30-3:20 PM
Meagan Brashear, LVT, VTS (ECC)
1:30-2:20 PM
BREAK / 2:20-3:00 PM / Visit the Exhibit Hall Using Mobile Technology to Increase Compliance & Build Loyalty
Lessons Learned for Safe Handling of Hazardous Drugs for Veterinary Community
Eric Garcia
Dr. Brett Cordes
3:00-4:50 PM
3:00-4:30 PM
BREAK / 3:20-4:00 PM / Visit the Exhibit Hall Washington L&I Hazardous Drug Law
Critical Thinking Skills
Pamela Cant
Meagan Brashear, LVT, VTS (ECC)
4:30-4:50 PM
4:00-4:50 PM
EXHIBITOR BINGO & HAPPY HOUR / 5:00-7:00 PM / Included with Registration (RSVP Required)
july /august 2 0 1 5
25
PROGRAM SCHEDULE
SMALL ANIMAL I
SMALL ANIMAL II
LARGE ANIMAL
EQUINE
FUN RUN / 7:00 AM / Chinese Reconciliation Park Gastrointestinal Obstruction Dr. Catriona MacPhail
Mistakes, Myths and Tips for Cardiology Dr. Jerry Woodfield
8:30-10:20 AM
8:30-10:20 AM
Routine Veterinary Care of Small Ruminants and Targeted Examination of the Animal and Herd
Essentials of Equine Chest Exams (Cardiology and Respiratory)
Dr. Mary Smith
8:30-9:20 AM
Dr. Fairfield Bain
8:30-9:20 AM
BREAK / 9:20-10:00 AM / Visit the Exhibit Hall Parasite Control Tailored to Fit the Herd Dr. Mary Smith 10:00-10:50 AM
Canine Recurrent Pyoderma
Dr. Catriona MacPhail
Dr. Kim Coyner
11:00-11:50 AM
11:00-11:50 AM
Dr. Jennifer Gold 10:00-10:50 AM
BREAK / 10:20-11:00 AM / Visit the Exhibit Hall Lower Urinary Obstruction
The Practical Guide to Screen a Horse for Equine Cushing’s Disease and Insulin Resistance
Common Nutrition-Based Problems: Copper Poisoning, Polioencephalomalacia, Grain Overload, Starvation Dr. Mary Smith
The Neurologic Examination as Part of a Pre-Purchase Examination Dr. Debra Sellon 11:00-11:50 AM
11:00-11:50 AM
WSVMA MEMBERSHIP MEETING & AWARDS LUNCH - Included with Registration (RSVP) / 11:50 AM-1:15 PM / WSAVT Business Meeting Luncheon Upper Airway Evaluation Dr. Catriona MacPhail 1:15-2:05 PM
Pleural Space Disease Dr. Catriona MacPhail 2:15-3:05 PM
What are Bisphosphonates and How Can You Incorporate Them Into Your Practice?
Common Nutrition-Based Problems: Hypocalcemia, Pregnancy Toxemia, Urolithiasis
Dr. Vanessa Rizzo
Dr. Mary Smith
1:15-2:05 PM
1:15-2:05 PM
Small Animal Seizure Disorders: Clarification, Causes and Treatment Options
Dystocia and Neonatal Care
Dr. Kate Finnerty
Dr. Mary Smith 2:15-3:05 PM
What’s new in Equine Sports Medicine Dr. James Bryant 1:15-2:05 PM
Doing a Lameness Evaluation for a Pre-Purchase Exam Dr. James Bryant 2:15-3:05 PM
2:15-3:05 PM
BREAK / 3:05-3:40 PM / Visit the Exhibit Hall Open Wound Management
Transsphenoidal Hypophysectomy: Why, When, How and Follow-up
Routine Surgical Procedures: Disbudding, Docking and Castration
Shoeing the Lame Horse and Interactions with the Farrier
Drs. Linda Martin, Annie Chen-Allen, and Tina Owen
Dr. Mary Smith
Dr. Harry Werner
3:40-4:30 PM
3:40-4:30 PM
Closing Wounds: The When and the How
Necropsies for Diagnosis and Herd Monitoring
Round Table on Pre-Purchase Exam with All Speakers
Dr. Catriona MacPhail
Dr. Mary Smith
Hosted by Dr. Harry Werner
4:40-5:30 PM
4:40-5:30 PM
4:40-5:30 PM
Dr. Catriona MacPhail 3:40-4:30 PM
3:40-5:30 PM
WSU COLLEGE OF VETERINARY MEDICINE RECEPTION / 6:00 PM / Included with Registration (RSVP Required) MATCH.VET - STUDENTS & VETERINARIANS NETWORKING SOCIAL / 7:00 PM / Ticketed Event
SATURDAY, SEPTEMBER 26
WELLNESS
HEALTHCARE TEAM
TECHNICIANS & ASST. I TECHNICIANS & ASST. II
FUN RUN / 7:00 AM / Chinese Reconciliation Park Running on Empty: Personal and Professional Consequences of Caring
How Out of Control Emotions are Putting Patients and Practices at Risk
Pediatric Canine and Feline Dentistry
Working with Wildlife Rehabilitators
Benita Altier, LVT
Lisa Lindsay, LVT
Dr. Chris Bundy
Louise Dunn
8:30-9:20 AM
8:30-9:20 AM
8:30-9:20 AM
8:30-9:20 AM
Substance Use Disorders: Disease or Moral Defect
Drama and the Boss: How to Deal with Toxic Bosses
Dr. Chris Bundy
Louise Dunn
9:30-10:20 AM
9:30-10:20 AM
BREAK / 9:20-10:00 AM / Visit the Exhibit Hall Vet-Tech Super Power: Dental Radiology Tips and Tricks
Wildlife Handling for Veterinary Staff
Benita Altier, LVT
10:00-10:50 AM
Lisa Lindsay, LVT
10:00-10:50 AM
BREAK / 10:20-11:00 AM / Visit the Exhibit Hall Advocacy and Wellness: The Washington Physicians Health Program Dr. Chris Bundy
The HR Top 5 Hot List Louise Dunn 11:00-11:50 AM
Regional Anesthesia and Analgesia for Veterinary Dentistry
Working with Wildlife: How to Take Care of Yourself
Benita Altier, LVT
Lisa Lindsay, LVT
11:00-11:50 AM
11:00-11:50 AM
11:00-11:50 AM
WSVMA MEMBERSHIP MEETING & AWARDS LUNCH - Included with Registration (RSVP) / 11:50 AM-1:15 PM / WSAVT Business Meeting Luncheon Overview of Workplace Violence, Its Impact and Causes
A Plan To Improve Client Relationships
Uncovering the Mysterious Neurologic Examination
Common Health Concerns for the Backyard Flock
Eugene Rugala
1:15-2:05 PM
Jessica M. Weber, LVT
Dr. Rocio Crespo
1:15-2:05 PM
1:15-2:05 PM
Making It Easy to Do Business with Your Practice
Neurologic Emergencies: What You Need to Know
Avian Influenza and Reportable Diseases
Louise Dunn
Jessica M. Weber BS, LVT
Dr. Rocio Crespo
2:15-3:05 PM
2:15-3:05 PM
2:15-3:05 PM
Louise Dunn
1:15-2:05 PM
Dealing with Difficult People Eugene Rugala 2:15-3:05 PM
BREAK / 3:05-3:40 PM / Visit the Exhibit Hall Mitigating Threats and Threatening Behavior
Stand Out from the Pack with Client-Driven Culture
A Technician’s Guide to Seizures
Rabbit and Rodent Dentistry for the Veterinary Technician
Eugene Rugala
Louise Dunn
Jessica M. Weber, LVT
Benita Altier, LVT
3:40-4:30 PM
3:40-4:30 PM
3:40-5:30 PM
3:40-4:30 PM
Issues in Prevention: Internal vs. External Threats
Diagnostic Testing as a Tool to Enhance the Referral Relationship
The Basics of Oncology for Veterinary Technicians
Eugene Rugala
Louise Dunn & Dr. Sandy Willis
Renee Neideigh, CVT
4:40-5:30 PM
4:40-5:30 PM
4:40-5:30 PM
WSU COLLEGE OF VETERINARY MEDICINE RECEPTION / 6:00 PM / Included with Registration (RSVP Required) MATCH.VET - STUDENTS & VETERINARIANS NETWORKING SOCIAL / 7:00 PM / Ticketed Event
PROGRAM SCHEDULE SMALL ANIMAL
LARGE ANIMAL
SUNDAY, SEPTEMBER 27
EQUINE
PRACTICE MGMT.
TECHS & ASST. I
TECHS & ASST. II
CHRISTIAN VETERINARY MISSION BREAKFAST / 7:00-8:30 AM Pathophysiology - Based Approach to Canine Abdominal Effusions
Calf Treatment Protocols: Are They Working?
The Mare and Stallion Reproductive Evaluation for a Pre-Purchase Exam
Finance - Creating and Using a Practice Budget
Anesthetic Monitoring
Dr. Beth Fritzler
Dr. Rance Sellon
Dr. Dale Moore
Dr. Ahmed Tibary
8:30-9:20 AM
8:30-9:20 AM
8:30-9:20 AM
8:30-9:20 AM
8:30-9:20 AM
Tina Branham, LVT
Off-Site Wet Lab at Pierce College: Professional Dentistry for the General Practice Veterinary Technician Benita Altier, LVT Lisa Davis, CVT Renae White, CVT
BREAK / 9:20-9:30 AM Testing for Endocrine Disease.....Simply Defined - Part I
Cow-Calf BRD Evaluating Risky Practices in WA Herds
The Latest on Equine Reproduction
Finance - Key Performance Indicators
Dr. Ahmed Tibary
Dr. Beth Fritzler
Dr. Sandy Willis
Dr. Dale Moore
9:30-10:20 AM
9:30-10:20 AM
9:30-10:20 AM
9:30-10:20 AM
Practical Protocols: Case Based Approach to Anesthetic Plans Tina Branham, LVT 9:30-10:20 AM
8:30-12:20 PM Prior Registration Required. Space is Limited.
BREAK / 10:20-10:30 AM Souces of Diagnostic Error in Small Animal Medicine
Dr. Allen’s Top 5 Field Disease Investigations
Dr. Rance Sellon
10:30-11:20 AM
Dr. Andy Allen
10:30-11:20 AM
Approach to the Barren Mare and Recurrent Pregnancy Loss
Coaching for Development
Dr. Ahmed Tibary
10:30-11:20 AM
Barbara Thompson
10:30-11:20 AM
Ask the Experts Panel Discussion: Challenges w/ Anesthesia & Sedation Tina Branham, LVT, Donna Sisak LVT, & Guest 10:30-11:20 AM
BREAK / 11:20-11:30 AM Testing for Endocrine Disease.....Simply Defined - Part II
Appropriate Use of Diagnostic Tests in Herd Associated Problems
Research on Equine Reproduction at WSU
Coaching for Development cont.
Dr. Lisa Pearson
Barbara Thompson
Dr. Sandy Willis
Dr. Andy Allen
11:30 AM-12:20 PM
11:30 AM-12:20 PM
11:30 AM-12:20 PM
11:30 AM-12:20 PM
Tips for Supervising and Mentoring the Veterinary Team Laura Tautz-Hair, LVT 11:30 AM-12:20 PM
EVENT LOCATIONS
SPECIAL WSVMA DISCOUNTED HOTEL OFFERS
Conference sessions and special events will be held at the Greater Tacoma Convention & Trade Center. Specific events will be held at the Marriott Courtyard Tacoma Downtown.
In order to take advantage of the WSVMA special rates, be sure to ask for Washington State Veterinary Medical Association rates and book your reservation prior to the room block deadline.
GREATER TACOMA CONVENTION & TRADE CENTER (253) 830-6601 1500 Broadway Tacoma, WA 98402 www.gtctc.org MARRIOTT COURTYARD TACOMA DOWNTOWN (253) 591-9100 1515 Commerce Street Tacoma, WA 98402 FOR DRIVING DIRECTIONS, PLEASE VISIT THE WSVMA WEBSITE.
MARRIOTT COURTYARD TACOMA DOWNTOWN (253) 591-9100 1515 Commerce Street Tacoma, WA 98402 $135.00 Cut-off for room block: September 3, 2015 HOTEL MURANO (253) 238-8000 1320 Broadway Plaza Tacoma, WA 98402 $125.00 Cut-off for room block: August 27, 2015
OTHER HOTEL ACCOMMODATIONS LA QUINTA INNS & SUITES (253) 383-0146 1425 E 27th Street Tacoma, WA 98421 HOLIDAY INN EXPRESS & SUITES (253) 272-2434 2102 S C Street Tacoma, WA 98402 BEST WESTERN PLUS TACOMA DOME HOTEL (253) 272-7737 2611 East E Street Tacoma, WA 98421
In order to take advantage of the WSVMA special rates, be sure to ask for Washington State Veterinary Medical Association rates and book your reservation prior to the room block deadline.
Additional Conference Information
registration fee. A password to access online proceedings will be provided before, during and after the conference. Electronic proceedings allows for printing only the sections that you wish and is an effort to be both responsible toward our environment and to increase the quality and timeliness of the resources provided through this learning experience. A thumb drive of the proceedings may be purchased for $25.00. No printed proceedings are available this year.
REGISTRATION
CE CREDIT
Conference registration is required to attend or participate in the WSVMA’s Pacific Northwest Veterinary Conference and Trade Show. Advance registration is strongly recommended. You’ll avoid on-site registration lines, realize savings on fees, improve your chances of admission into ticketed events and help WSVMA contain costs and serve you better.
Thirty hours of continuing education are required triennially for veterinarians and veterinary technicians. This year, the WSVMA is offering 18 CE credit hours to each participant. Choose from over 100 hours to best fit your needs!
Three ways to Register: 2. By fax – Fax registration form to (425) 396-3192
We are recruiting professional and reliable volunteers to serve as Session Moderators during the Pacific Northwest Veterinary Conference. For more information, please contact the WSVMA office at info@wsvma.org.
3. By mail – Mail your registration form to WSVMA, 8024 Bracken Place, Snoqualmie, WA 98065
CANCELLATIONS AND CHANGES
1. Online – Visit wsvma.org
Registrations received by September 7 will receive a discounted registration rate - register today and save up to $100. Make your lodging reservations by the dates listed to assure a room at the special group rate.
INCLUDED IN REGISTRATION Registration includes a name badge that allows you access to all educational sessions and the exhibit hall, one copy of the conference program and a password to access online printable proceedings. All meals and refreshment breaks are included when you RSVP (except for the Saturday evening event.)
CONFERENCE MEALS All meals and refreshment breaks are included (except for the Saturday evening event) with your registration. Saturday event tickets are available for purchase at the time of your registration. Vegetarian, vegan or gluten-free meals can be requested in advance when registering for the conference. On-site requests cannot be accommodated.
GUEST REGISTRATION Guests of registered veterinarians, technicians or hospital staff may register to attend the conference at a discounted rate. Guest registration includes full access to the exhibit hall and CE sessions. Meals are included in guest registration. Guests cannot be veterinarians, technicians or hospital staff.
OUT-OF-STATE REGISTRANTS WSVMA welcomes the participation of those from out-of-state and extends member rates to registrants who are members of their state or provincial Veterinary Medical Association.
CONFIRMATIONS A printed confirmation and registration packet will be mailed to you prior to the conference. The registration packet will include your name tag, meal tickets if RSVP’d for, conference program and informational flyers. Please check your confirmation carefully and advise the WSVMA office immediately of any changes and/or discrepancies. There is a $25 reprinting fee for lost or forgotten name badges.
SESSION MODERATORS
Changes in your registration may be made with the WSVMA office until September 14. Cancellations received on or before September 2, 2015 will receive a full refund, less a $25.00 processing fee. After September 2, 2015 and before September 14, 2015, there is a 20% administrative charge for cancellations. No refunds for cancellations received after September 18; no shows receive no refund.
AMERICANS WITH DISABILITIES ACT Persons with disabilities who may need auxiliary aids or services are requested to contact the WSVMA office at (800) 399-7862 no later than September 16 in order for arrangements to be made.
DRIVING DIRECTIONS Driving directions to Tacoma can be found on the WSVMA website and in your confirmation packet. For directions to your hotel, please contact the hotel directly.
QUESTIONS Allow us to help! Contact the WSVMA staff at (425) 396-3191, (800) 399-7862 or info@wsvma.org.
AT THE CONFERENCE... Registration materials will be mailed in advance to those who are preregistered so there’s no need to stand in line when you arrive. All you need to do is stop by the registration desk to pick up a badge holder, program and CE verification form. The WSVMA registration desk will be open throughout the conference and located in the Greater Tacoma Convention Center at the following times: Friday, September 25 Saturday, September 26 Sunday, September 27
7:00 AM–5:00 PM 7:00 AM–5:30 PM 8:00–11:30 AM
PROCEEDINGS The WSVMA Annual Conference Proceedings will be available September 15 for downloading from the WSVMA website and is included in the meeting
if you register by September 7!
Relief Bank Dr. Jessica Allmendinger UC Davis, ‘08 SA Medicine and Surgery,ER (day only) Greater Seattle Area (530) 220-3868 jlallmendinger@gmail.com Dr. Sonia Amador Ross and Cornell ‘03 SA General Medicine Surgery, and ER Greater Seattle area, 7 days (206) 369-5308 healerfox1@gmail.com Dr. Douglas Anderson WSU ‘94 (360) 249-3550 doug270@gmail.com Dr. Veeda Angell WSU ‘04 SA/MA King, Snohomish, Pierce and Thurston Cos. (509) 432-3225 vangell_dvm@hotmail.com Dr. Janice Anthony WSU, ‘03 Small Animal Medicine King and neighboring counties Short notice OK jaadvm@cs.com Dr. Bela Belle Tufts ‘97 ER, SA Medicine/Surgery, PT (425) 770-3193 Dr. Evelyn Bittner MSU ’91 SA Medicine/Surgery Greater Seattle & Eastside area (206) 301-0580 evelynbittner@comcast.net Dr. Frank Bousaid TAMU ‘95 SA, Acupuncture/Chinese Herbal Therapy Eastern Washington including Wenatchee, Moses Lake, Spokane (206) 683-3770 snohobear@gmail.com Dr. Kimber C. Brawley KSU ‘89 SA & Exotics, Medicine/Surgery, some Orthopedics King & Snohomish (425) 367-1288 docb333@aol.com Dr. Erika Cantamessa WSU, ‘06 SA and exotic pet medicine Adams, Grant and Spokane Counties (509) 660-0234 Erika_18@hotmail.com
Dr. Leah Ferguson Kansas State, ‘02 SAl medicine and surgery Snohomish and King counties (503) 380-4810 leah.jia@gmail.com Dr. Robyn Fry WSU ‘06 SA Medicine King & nearby Counties (425) 244-5776 robyndvm@gmail.com Dr. Tracy Fuelleman MIN ‘89 SA Medicine Greater Puget Sound area (206) 361-8009 tracydvm@hotmail.com Dr. Catherine Gamber Texas A&M 2011 Small Animal Medicine and Surgery, ER, Exotics Greater Seattle Area (281) 352-3987 catherine.gamber@gmail.com Dr. Michelle Gengler ISU, ‘05 Small Animal North King and Snohomish County Short notice OK (206) 920-0219 genglerdvm@gmail.com Dr. Emma Harvey Edinburgh, Scotland ‘12 SA medicine & surgery, Food animal, equine, exotics Anywhere in WA, Short Notice OK (206) 601-0620 emmarosefiala@gmail.com Dr. Lee Harris WSU, 1974 Pierce, Snohomish and King Counties Small Animal Medicine with Surgery (253) 569-5360 dr.harris@pacificcrestvets.com Dr. David Hildreth MO ‘70 Small Animal (360) 914-1234 dhildr9770@aol.com Dr. William D. Hougham UCD ‘75 SA Surgery and Medicine South King County and Pierce County (360) 825-1981 drbilldvm@gmail.com Dr. Elizabeth Hughs STG ‘09 SA (206) 992-1730 elizabeth.hughs@gmail.com
Dr. Stacy Chartrand WCVM ‘01 Small Animal Medicine, Surgery and Emergency and Critical Care Greater Seattle and Eastside (206) 445-9994 stacychartrand@gmail.com
Dr. Brian Hur WSU ‘11 SA, Medicine/Surgery/Dentistry, ER/ CC Greater Seattle Area (206) 856-0928 brian.hur@gmail.com
Dr. Leah Cloud WSU ‘05 SA Medicine King County (425)223-7618 leahclouddvm@gmail.com
Dr. Julie Janiak Colorado State University ‘07 Small Animal Medicine, Surgery, Emergency and Acupuncture Internship trained Greater Spokane Area and nearby counties (970) 420-9556 jagej@hotmail.com
Dr. Patricia Dorsey IL ‘84 Cats and Dogs (253) 851-8234 (Gig Harbor) reliefvet@dorsey.cotse.net
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w a s h i ngton ve te ri nari an
Do You Want to Be in the WSVMA Relief Bank? All you have to do is email or fax your information to the WSVMA offices. If you are a current WSVMA member, your ad is free! Contact classifieds@wsvma.org or fax to (425) 396-3192 to get your ad started!
Dr. Emily Jewell Liverpool ‘98 SA General Medicine & Surgery Seattle and surrounding, Walla Walla and surrounding (206) 579-1012 eajewell@hotmail.com Dr. Kathy Johnson Ohio State `83 SA Snohomish & South Skagit (360) 659-7252 katherine@earthlink.net Dr. Rebecca Johnson OSU / WSU ‘94 SA Medicine Greater Puget Sound area (206) 230-8002 reliefdoc@comcast.net Dr. Darlene King WSU ‘98 Snohomish and King County area (425) 344-7996 dnmking@yahoo.com Dr. Cynthia Knapp Ohio State ‘98 SA, ER Medicine/Surgery North King and South Snohomish Counties cyn.knapp@comcast.net Dr. Kathleen Koppa WSU ‘07 SA Medicine and Surgery King and Snohomish Counties (425) 495-2626 kkoppa@yahoo.com Dr. Jamelyn Kyser University of Georgia ‘10 SA ER/CC (cats, dogs) King, Snohomish, Pierce counties for multiple/consecutive shifts, farther WA and CA considered drkyser@gmail.com Dr. Lori Maness Tufts, ‘92 Whatcom, Skagit and Snohomish Counties (307) 277-8819 Maness.lori@gmail.com Dr. Regina Mansfield WSU ‘85 SA Medicine SE King/ NE Pierce (360) 825-6753 regina.scott.m@gmail.com Dr. Alina McClain Ross ‘06 SA, Ultrasound, Soft Tissue Surgery Northern Western Washington to Seattle Tuesday, Wednesday, Friday and some Sat/Sun (360) 682-6216, (614) 563-9914 ndcrud42@yahoo.com Dr. Cheryl Meyers MSU ‘96 Small Animal Medicine, Surgery & Dentistry Greater Puget Sound area (206) 683-0685 cherylmeyers101@gmail.com Dr. Gary Miller WSU ’84 SA & MA WA, OR, Northern ID, Western MT (509) 248-7398 millerg@bossig.com
Dr. Sue Moriyasu WSU ‘02 SA, high volume spay/neuter King & nearby counties (425) 830-2784 sue.moriyasu@gmail.com
Dr. Mary Sprague WSU ‘89 SA Medicine King, S. Snohomish Counties (425) 880-4073 dr.sprague@cablespeed.com
Dr. Kathryn Okawa WSU ‘81 SA, Small mammals (425) 870-7088 okawak@aol.com
Dr. Priscilla Stockner Min ’70 King, Snohomish, Skagit and Whatcom Counties. (360) 926-8371 or (360) 420-3717 priscillastockner@mac.com
Dr. Sarah Jane Owens Tufts ‘02 Small Animal, Equine, and Exotics Within 2.5 hours of greater Seattle (206) 661-6005 sarahowens@hotmail.com Dr. Pamela Powell WSU ‘82 SA, ER, HQHV spay-neuter WA, ID, OR. Short notice OK. (253) 229-7816 pamvetdr@aol.com Dr. Leslie Pritchard WSU ‘80 N. Snohomish, Whatcom, Skagit, Island Cos. (360) 631-5885 Dr. L. Louise Rutter Cambridge, England ‘95 SA Medicine and Surgery relief work King County, Lake Washington area (425) 999 6765 louiserutter1000@gmail.com Dr. Michael Ryan WSU ‘84 SA Medicine and Surgery Kitsap and West Sound region (360)830-4911 ryanserv@msn.com Dr. Aja Senestraro WSU, ‘14 SA, LA, some exotics, Integrative medicine Tumwater to Bellingham (425) 492-0323 SeatoSkyVet@gmail.com Dr. Amy Small Glasgow ‘88 SA Medicine/Surgery Central and Eastern Washington & Idaho (509) 420-3554 (text or leave message) amysv1@yahoo.com
Dr. Michael Stone OSU ‘99 SA,ER, Medicine/Surgery (253) 988-1200 nwdvmrelief@gmail.com Dr. Dorothy Villareal Texas A&M ‘85 SA Medicine and Surgery Kitsap, Clallam, Jefferson and Mason counties (360) 479-9053 docvillareal@live.com Dr. Peggy Vogt Auburn, 2000 SA Medicine & Surgery Seattle to Olympia (253) 686-2048 pevdvm@comcast.net Dr. Melissa Walker Cornell ‘04 SA Medicine and Surgery, Integrative Medicine Greater Seattle Area (206) 595-2382 mwalkerdvm@gmail.com Dr. Shelby Watson MN ‘02 Kitsap Peninsula (360) 473-6260 swatson@wavecable.com Dr. Karen Wichert WSU ‘89 SA Medicine and Surgery Snohomish, King Counties (425) 312-3376 karen.wichert.dvm@gmail.com Dr. Evelyn Wilson, WSU ‘90, ABVP canine & feline med. Small animal medicine, surgery, dentistry, E.R. and exotics Snohomish, King, Skagit and Whatcom counties. (360) 631-2400 evwilsonvet@wavecable.com
Dr. Timarie Simmons OK State ‘98 Small Animal Medicine/Surgery and Some Exotics Greater Seattle and Statewide Options (703) 606-3300 timariedvm@yahoo.com
Dr. Heather Woodke WSU 2002 small animal medicine, surgery, ER, mobile small ruminant Western Washington (509) 990-8854 woodkemagpie@comcast.net
Dr. Heather Smith WSU ‘03 SA Medicine/Surgery, Exotics (small mammals) North King/South Snohomish counties (425) 501-8008 heatherlosmith@yahoo.com
Dr. Michelle Zachry Purdue ‘02 SA, Medicine/Surgery/Dentistry, ER/ CC, Public Health/Food, Shelter King County and surrounding areas (425) 654-3521 reliablevetrelief@gmail.com
Dr. Hank Snelgrove, CVA UCD ‘81 Integrative Small Animal Practice: medicine, dentistry, surgery, acupuncture, and TCVM herbal therapy Olympic and Kitsap Peninsulas and Central and Western Washington (360) 301-0096 tsetsibus@olympus.net
Dr. Sharon Zito UC Davis, 1984 SA Medicine Seattle/King County Area 3 or more days in a row (619) 733-6875 s.zito@yahoo.com
Total Practice Solutions Group Veterinary Practice Sales & Appraisals
Our Pacific Region Includes 8 states to help our colleagues NOW IS THE PERFECT TIME TO BUY OR SELL A VETERINARY PRACTICE! Demand is high, and low cost financing is available. TPSG brokers have the training, knowledge, experience, and professional support for a successful practice sale, or buyer representation,
CALL OUR HAPPY CLIENTS! More available upon request. Dr. Stephanie Wallendorff Rock Springs, WY (307) 362-3184 Buyer Management Consulting Dr. Richard Steel Tillamook, OR (503) 842-9348 Seller Employment Contract Lease Agreement
Animal Health Alerts Find out more at wsvma.org
WE SPECIALIZE EXCLUSIVELY IN THE VETERINARY BROKERAGE BUSINESS:
Practice sales Practice appraisals Contract negotiations Associate buy ins & entrance Exit strategies Buyer representation Financial assistance to buyers Seller representation Business consultation Legal representation
Karl Salzsieder DVM, JD, AVA
Salzsieder & Associates TPSG LLC
360.636.1228 Karl@tpsgsales.com
Total Practice Solutions Group TPSGSALES.COM
Dermatology Clinic for Animals Dr. Kimberly Coyner, DVM Diplomate, American College of Veterinary Dermatology (253) 596-5093
Two Convenient Locations 5608 South Durango St. Tacoma, WA 98409 DermVetTacoma.com
1014 4th Ave. East Olympia, WA 98506 DermVetOlympia.com
Visit wsvma.org SHIR AZ X
Specialty Pharmacy
L o n g Te r m C o m m i t m e n t t o L o n g Te r m C a r e
to view additional job opportunities.
Classifieds WSVMA 2015 Classified Advertising Rates WSVMA Members First 30 words Each additional word WSVMA Blind Box (one-time fee) Include ad in next print issue
$65.00 $1.00 $5.00 $10.00
No charge for contact information. Rates are for two months on the website. Ad will be included in the next available print issue for an additional $10.00. Non-Members First 30 words Each additional word WSVMA Blind Box (one-time fee) Include ad in next print issue
$115.00 $ 1.50 $ 5.00 $20.00
No charge for contact information. Rates are for two months on the website. Ad will be included in the next available print issue for an additional $20.00. Classified ad forms are available upon request. Call (800) 399-7862 or (425) 396-3191 or email classifieds@wsvma. org. Deadlines for Classifieds Ads for the Sept/Oct 2015 issue of the WSVMA Classifieds will be accepted until August 31, 2015. No refunds or changes will be allowed after the deadline has passed. The WSVMA WA Veterinarian Magazine and WSVMA Classifieds are sent to all WSVMA members. More Information For further information on classified advertising, please contact: WSVMA Office (800) 399-7862 or (425) 396-3191 classifieds@wsvma.org New Ad Deadlines Sept/Oct 2015 • August 31, 2015
DVM Wanted, King-Pierce-Snohomish Counties Privately owned and fully equipped progressive state of the art veterinary facility serving the community for more than 30 years. Looking for experienced overnight emergency and swing-shift doctors to complement a dedicated team of doctors and well trained support staff. The facility is located in the beautiful Northwest with access to several national parks and an easy drive to Seattle. Our general practice with 24 hour emergency and critical care includes digital x-rays, ultrasound, endoscopy, orthopedics, shockwave, rehab center, alternative medicine and much more. We value personal growth and will support your ambitions to pursue further training in the areas of your interest (surgery, endoscopy, ultrasound, etc). Excellent salary and benefits. For further information please contact Mike Lynch at mikel@sumnervet.com or call 253-863-2258. Broadway Veterinary Hospital is hiring a fulltime veterinarian to work 3-4 days/week from 6am4pm. We're a 24-hour preventative medicine and acute interventional facility in the heart of Seattle’s cultural epi-center – the Capitol Hill District. We're progressive
and fully digital with Impromed practice management software, Sound Eklin digital x-rays, super high quality ultrasound with telemedicine capabilities, and a full suite of in-house Abaxis blood analyzers. We opened our doors nearly 30 years and we embrace a culture of personal learning, client education, and superior patient care. We offer competitive salary, full health benefits, paid time off, CE, employee discounts, and a 3-4 day work week! Prefer internship training and a few years work experience. If interested, please contact Greg McWilliams, MS, MBA, DVM at greg_mcwilliams@ broadwayvh.com. Please visit us at www.broadwayvh. com. Pilchuck Veterinary Hospital is in search of an experienced full-time Small Animal Emergency Veterinarian to join our team. We value integrity, ethics, compassion, teamwork, great medicine and client service. Applicants should enjoy their career and enjoy their lives. Applicants need to have a Washington State Veterinary License, 2+years of experience and an understanding of AAHA practice standards. Medical and communication skills are top priorities. PVH provides high quality medical care for small and large animals at our campus in Snohomish, Washington. The Small Animal Department consists of a General Practice, an Emergency Practice and an Integrative Medicine Practice. Snohomish is located in the foothills of the Cascade Mountains, about 30 minutes NE of Seattle with a short drive to the Puget Sound to the west, or mountain skiing to the east. The area is semi-rural and is a haven for outdoor activities of all kinds. Please visit our web site, www.pilchuckvet.com to explore PVH further. Shifts currently available are primarily overnights and weekends with salary commensurate with experience and excellent benefits for FT. If you are interested in the position: apply at http://pilchuckvet. catchthebest.com/apply/eb03/a7ef FULL TIME/PART-TIME Associate Veterinarian wanted for a well-established independently owned small animal hospital in North Seattle. Provides progressive high quality medicine in a well-equipped hospital. RECENT GRADUATES considered. Contact Mike Bellinghausen @ kenmorevet@yahoo.com or (425) 485-6575. Diamond Veterinary Associates / Emergency Clinic of Everett is seeking a full-time veterinarian to join our team. If you are looking to work for a hospital that provides excellent opportunities for varied experiences and challenges, education and growth, then our hospital is the place for you! The ideal candidate will be motivated, compassionate, professional, courteous and comfortable working independently, performing surgeries, and maintaining the long-term relationships we have established with our clients throughout Snohomish County and beyond. Diamond Veterinary Associates / Emergency Clinic of Everett is an established small animal practice, located in Everett. State-of-the-art equipment includes a fully equipped surgical suite, computerized practice management, an inhouse laboratory, digital radiology, and ultrasound. We pride ourselves in our high quality medicine, excellent reputation and supporting the Everett community for over 25 years. This position offers a very competitive salary and generous benefits, commensurate with experience. To apply, please email a cover letter and resume to laura@diamondvet.com.
DVM Wanted, Western Washington Full-time veterinarian wanted for busy 2-3 vet small animal hospital in Port Angeles. Do you absolutely love being a vet? Will you get down on the floor to say hi to a dog or pick up and hold the small dog or cat that comes in? Do cats allow you to handle them with minimal restraint? Do you easily connect
with owners personally and deliver the best possible health care? Are you able to handle a busy workload with unexpected drop-ins or emergencies and still find time to complete the charts and call backs in a timely manner? Are you looking for something a little different? Facility in process of AAHA accreditation. On site Digital Radiograph (also Dental), Ultrasound, two Ventilator assisted breathing anesthetic units, and a high LVT to DVM ratio. Please email resume to saradutrow@ olympicveterinaryclinic.com. Full-time or part-time veterinarian wanted for busy small animal hospital in Vancouver, WA. Must have good communication skills, be efficient in exam rooms and in routine surgeries. One-year plus experience recommended. We offer competitive salary, signing bonus, and good benefits. Please email resume to companion@integraonline.com or contact Dr. Joseph Giffoni at Companion Pet Clinic – Cascade Park, (360) 254-8811. Rocky Bay Equine, situated in a spectacular setting on the Kitsap Peninsula in Gig Harbor, WA, seeks ambitious, team-oriented veterinarian. Our practice serves 85% equine, 10% small ruminants and 5% companion animal. We anticipate significant growth in our small animal services. This is an exciting opportunity for the right individual to apply their training and talent in an ideal environment in a parttime or full-time capacity. We are a client focused team, offering ambulatory and haul in services as well as 24/7 emergency coverage for large animal patients. After hours duties rotate between veterinarians. Our services include wellness, chiropractic, acupuncture, lameness, minor surgery, dentistry, and advanced reproduction. Flexible compensation structure includes: an excellent benefit package with 2 weeks paid leave, generous cost reimbursement package for CE, dues, and insurance. Remuneration commensurate with experience. Qualified applicants should forward cover letter, current resume and three references to Karol Nayer, office manager, Rocky Bay Equine Veterinary Services, P.S. PO Box 452, Vaughn, WA 98394. Full-time position available for a small animal veterinarian in a thriving 3 doctor practice, located in beautiful Anacortes, WA. Our hospital focuses on progressive medicine and surgery, with a small town, family=oriented feel. Great clients and strong support staff allow us to practice with a high standard of care. Excellent mentorship available for new grad. Well-equipped hospital, with paperless records, digital radiology, full lab, K-laser, etc. Generous production based pay and full benefit package, including IRA, medical, vacation, and extra CE allowance. No on call and limited weekend hours. Please reply to famc@ fidalgovets.com with resume. Orchards Veterinary Clinic in Vancouver, WA is seeking FT and PT associates for a small animal, 4-doctor practice. Must be driven, compassionate, have strong communication skills and enjoy a fast paced environment. Compensation based on experience great rotating schedule, vacation, CE, etc. Send resume to ovcjobs@rocketmail.com. Silverdale area: Enthusiastic PT/FT veterinarian wanted for privately-owned charter hospital. Some experience preferred, but not required. Friendly, positive personalities are invited to apply. Contact/send resume to melanie.guzman@banfield.net.
Find More Classified Ads Online at wsvma.org DVM Wanted, Eastern Washington
DVM Wanted, Out-of-State
OKANOGAN VALLEY VETERINARY CLINIC seeking F/T small animal associate (experienced or new grad.) Modern facility with highly trained, service oriented staff. Digital radiology, digital dentistry, and in-house lab. Located in recreational capital of WA state. Strong mentorship environments and strong staff support. Ownership potential. Signing bonus, moving expenses and excellent benefit package. $70K minimum, higher for experience. Contact Gary Lesamiz, DVM at glesamiz@yahoo.com or (509) 322-4747. www. okanoganvalleyveterinaryclinic.com
Associate veterinarian wanted for busy 6-vet hospital in beautiful Southeast Alaska. Experience preferred but not required. Competitive salary/benefits. For more information visit us at www.seavets.com or phone Tracye at (907) 789-7551.
Rural mixed/small animal veterinarian wanted in the beautiful Methow Valley. Part-time, flexible schedule. Equine growth potential. All season outdoor recreation. Wonderful place to raise a family. Contact: Dr. Betsy Devin-Smith, Winthrop Veterinary Services, 509-996-2793, drbetsy@methownet.com Seeking FT mixed-animal DVM with excellent people skills for thriving four-doctor practice (est. 1982). Modern facility with six exam rooms, digital radiography, latest ultrasound units. Benefits include 401(k) plan with employer matching; medical, dental, vision insurance; credit for CE expenses; 2 weeks paid vacation; relocation assistance (if moving >50 miles). Full reimbursement for professional liability, license renewal, and AVMA dues. Come join our friendly team in the sunny Tri-Cities! Contact practice manager Henry James at support@pascovets.com. More info at www.pascovets. com. Wanted: Full-time small animal veterinarian. No weekends or after-hours emergency calls. Friendly, small town atmosphere. Complete in-house lab and digital x-ray. Close to Yakima and Tri-Cities. New upcoming grads welcome. Send resume with references to zillahvet@gmail.com or fax to (509) 829-6520. Tri-Cities, WA – VCA Animal Medical Center (AAHA accredited) in Richland and Vineyard Animal Hospital in Kennewick are looking for the right doctor to join our team. Both well-established small animal practices have all the equipment necessary to practice the highest quality of medicine including VetScan lab, digital radiography (including dental), ultrasound and more. We offer a strong mentoring program under a boarded veterinarian and experienced associate veterinarians – new grads welcome! We offer competitive compensation, comprehensive benefits package and leadership opportunities. The sunny TriCities is a great place to live – residents enjoy the TriCities unique local flavor, excellent school system, virtually non-existent traffic congestion, low crime rate, annual precipitation of less than seven inches, diverse outdoor recreational opportunities, and limitless regional attractions. For more information, please call or email Lynn Harbinson, Medical Director at (509) 943-5671 or lynn.harbinson@vca.com. One DVM SA practice outside Wenatchee, WA. Rural community with good growth potential and great recreational opportunities. Includes practice, equipment and real estate. Photos available on request. Owners retiring. sheryl@cashmerevet.com or Sheryl 509-8601967. Small Animal Emergency Practice seeking FT or PT weekday, overnight and/or weekend shift veterinarian. Located in our own free standing building in Pasco, WA. Contact Dr. Chad Pilgeram at Mid-Columbia Pet Emergency services by email at gocougs@hei.net.
Practice for Sale or Lease Want to buy an established practice for FREE? Ideal opportunity for start-up. Take over 20-year practice for lease payment only. Excellent north Seattle location. Great freeway access. (206) 999-2909 or ahealingvet@ comcast.net IDAHO – South Central Region NEW LISTING!! Fantastic practice located in HIGHLY desireable south central Idaho. SA, leasehold. Grossed $790k in 2013 with potentially $170k to buyer after debt. Asking price $600,000 Simmons Northwest 208.664.3100 (LID28) Brokerage firm Tri-Cities Real Estate with Agent Nikki Nitz of Simmons Northwest ALASKA – Southern Region CONSIDERING ALL OFFERS: Alaskan beauty, outdoor recreation. Highly profitable, 1 DVM, SA practice. Leasehold. Grossed $420k in 2014. Potential for $200k to buyer after debt pymts. Simmons Northwest 208.664.3100 (LAK06) WA - East of Seattle- 1+ DVM Feline only SA practice, Leasehold, $500,000 Rev. Contact Karl Salzsieder (360) 636-1228 or Karl@TPSGsales.com WA- JUST REDUCED!!- East of Seattle -Feline only SA practice, Leasehold, OVER $300K Rev w/ DVM working 3.5 days a week. $200,000 Contact Karl Salzsieder (360) 636-1228 or Karl@TPSGsales.com WA –East of Seattle – Two Cat clinics each in busy shopping centers, high demographics. One Rev. 300k. Second one 700k. Contact Karl Salzsieder (360) 636-1228 or Karl@TPSGsales.com WA - S. of Seattle Great Income! Long term practice, on 4 ¼ day work week. Owner retiring. Nearly 400k rev. Contact Karl Salzsieder (360) 636-1228 or Karl@ TPSGsales.com AK -South East– 1 DVM SA practice, leasehold. High profit, 2014 30% rev increase and great recreation area. Contact Karl Salzsieder (360) 636-1228 or Karl@ TPSGsales.com AZ – NEW LISTING- Westside of Phoenix- Very busy growing Small Animal practice 1.5+ DVM, Great location. Almost $600k Gross rev. Contact Karl Salzsieder (360) 636-1228 or Karl@TPSGsales.com OR - Two Practices near Portland–High net, SA high tech 2 vet over $900k revenue combined. One w/real estate one leasehold. For details, contact Karl Salzsieder (360) 636-1228 or Karl@TPSGsales.com OR- NEW LISTING - Central- 1 DVM small animal, $280,000 Gross Rev. Contact Karl Salzsieder (360) 6361228 or Karl@TPSGsales.com OR- South Central- 2 DVM SA and Boarding Business with real estate, $800,000 Gross Rev. Contact Karl Salzsieder (360) 636-1228 or Karl@TPSGsales.com
ID – Eastern ID. Practice and RE w/ Residence in the practice. Room to grow, in beautiful ID. $375,000 total package. Contact Karl Salzsieder (360) 636-1228 or Karl@ TPSGsales.com WA Small Animal - Olympic Peninsula: The practice is located on a busy highway. The practice has been serving the community for 30 years. Contact Dr. Michael Kovsky (IBA/Omni) 425 681-8842 drkovsky@me.com WA Small Animal - Western Washington: The practice is located in smaller community. One doctor with dedicated staff. The practice has been serving the community for 15 years. Contact Dr. Michael Kovsky (IBA/Omni) 425 681-8842 drkovsky@me.com Want to buy an established practice for FREE? Ideal opportunity for start-up. Take over 20-year practice for lease payment only. Excellent north Seattle location. Great freeway access. (206) 999-2909 or ahealingvet@ comcast.net ALASKA – Southern Region CONSIDERING ALL OFFERS: Alaskan beauty, outdoor recreation. Highly profitable, 1 DVM, SA practice. Leasehold. Grossed $390k+ in 2013. Potential for $165k+ to buyer after debt pymts. Asking price $275,000/make offer. Simmons Northwest 208.664.3100 (LAK06)
Miscellaneous Practice Sales Brokerage or Practice Buyer Representation. Increase profitability and Practice Sales price with Management Consulting. Practice Valuation and Employment contracts, buy-sells, startups, litigation support, representation before license board. Contact Karl Salzsieder, DVM, JD, AVA, (360) 5778115 or karl@salzsiederlaw.com.
Technician Wanted Orchards Veterinary Clinic in Vancouver WA seeking LVT for a small animal, 4 doctor practice. Experience preferred with a happy, compassionate zest for life. Must have a great team attitude and excellent communication skills to interact well and educate clients and team members. Compensation based on experience. Send resume to ovcjobs@rocketmail.com Full-time licensed veterinary technician position open at a feline-only Seattle AAHA hospital. License and experience required and skill with cats. Schedule MondayFriday and occasional holidays. Excellent benefits, DOE. Please mail resume to info@catclinicofseattle.com.
Office Staff Wanted We are searching for a hospital manager to help lead a team of dedicated animal healthcare professionals in an established 5 DVM AAHA accredited hospital that takes pride in delivering exceptional care to their patients and clients. If you are interested in joining and being associated with a positive progressive work place culture and have the prerequisite skills required of a hospital manager, we want to hear from you. We are located in beautiful SW Washington. Mountain View Veterinary Hospital, Vancouver, WA. Please send resume to tmeyer@mtviewvet.com.
Relief Technician Available Vet Tech Services – Let our experienced LVT’s keep your hospital running at full capacity. Please call Virginia Jones, LVT at (425) 330-5234
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