WSDA News Issue 2 · 2017 December

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The voice of the Washington State Dental Association

DENTAL SUPPLY CHAIN

E-COMMERCE CHALLENGES THE STATUS QUO th e wsda ne w s · issue 2, december· 2017 · www.wsda.org · 1

news

Also in this issue: DENTAL ACTION DAY DENTISTS GIVE BACK DR. BARRY FEDER

BEFORE...

YOUR VISION DELIVERED

DR. ALICE CHEN, INSPIRED DENTISTRY

C O N S TA N T I N E B U I L D E R S . C O M

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a day in the life

Please sign up for Dental Action Day, we need your voice! http://tinyurl.com/2018dadreg

WSDA news Cover story by Rob Bahnsen

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editorial

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guest editorial

6

dental action day

8-13

cover story

14-15

mentor reception

16-17

pndc first look

18-21

volunteer news

22-23

dr. barry feder

24-25

advocacy news

issue 2 · december 2017

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wsda relief fund news

27

regulatory news

28-29

wdia news

30-31

opioid guidelines

35-37

in memoriam

43, 45, 47, 49

classifieds

44

clinical corner

54

first person: dr. joe vaughn

Like us on Facebook: www.facebook.com/WashingtonStateDentalAssociation WSDA News Editor Dr. Mar y Jennings

Dr. Ashley L. Ulmer Dr. Amy M. Winston

Continuing Education and Events Coordinator Sarah Quigley

Editorial Advisor y Board Dr. Brittany Dean Dr. John Evans Dr. Julie Kellogg Dr. Stephen Lee Dr. Joseph Vaughn

WSDA Staff:

Membership Ser vices Coordinator Rachel Gunderson

Washington State Dental Association Dr. Cynthia R. Pauley, President Dr. Christopher Delecki, President-elect Dr. Nathan G. Russell, Secretary-Treasurer Dr. Bernard J. Larson, Immediate Past President Board of Directors Dr. Marissa N. Bender Dr. Dennis L. Bradshaw Dr. Chris Dorow Dr. Linda J. Edgar Dr. John Gibbons Dr. Todd R. Irwin Dr. Christine L. Kirchner Dr. Eric J. Kvinsland Dr. I. Blake McKinley Dr. Randall H. Ogata

Executive Director Bracken Killpack Assistant Executive Director Kainoa Trot ter Controller Peter Aaron Director of Government Affairs Mellani McAleenan Director of Operations Brenda Berlin

Membership and Communications Coordinator Emma Brown Bookkeeper Joline Hartman Administration and Financial Coordinator Tom Harshbarger Association Of fice: (206) 448 -1914 Fax: (206) 443 -9266 Toll Free Number: (800) 448 - 3368 E- mail/web: info@ wsda.org/wsda.org

Ar t Director/Managing Editor Robert Bahnsen Director of Continuing Education and Events Emily Rademacher, CMP Government Affairs Associate Emily Lovell

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In the event of a natural disaster that takes down the WSDA web site and email accounts, the WSDA has established a separate email address. Should an emergency occur, members can contact washstatedental@gmail.com.

The WSDA N ews is pub lishe d 8 time s ye arl y by t he Washington State Dental Association. Copyright © 2017 by the Washington State Dental Association, all rights reser ved. No part of this publication may be reproduced without permission of the editor. Statements of fact or opinion are the responsibility of the authors alone and do not express the opinions of the WSDA, unless the Association has adopted such statements or opinions.

Subscription price is $65 plus sales tax per year for 8 issues of the News. Foreign rate is $97.92 per year. Advertising is published as a service to readers; the editor reserves the right to accept, reject, discontinue or edit any advertising offered for publication. Publication of advertising materials is not an endorsement, qualification, approval or guarantee of either the advertiser or product. Communications intended for publication, business matters and advertising should be sent to the WSDA Office, 126 NW Canal Street, Seattle, Wash.

98107. ISSN 1064-0835

Member Publication American Association of Dental Editors. Winner: 2017: Leadership Article, Division 1, Honorable Mention, 2016: Platinum Pencil Award, 2015: Golden Pen Award Honorable Mention, 2014: ADA Golden Apple Award for Outstanding Achievement in the Promotion of Diversit y and Inclusion, 2013: Journalism Award, Platinum Pencil, 2012: Journalism Award, Best Newsletter, Division 1, 2012: Platinum Pencil Award Honorable Mention (2), 2008: Best Newsletter, Division 1, 2007 Platinum Pen Award, 2006 Honorable Mention, 2005 Platinum Pencil Award, 2005 Publication Award; International College of Dentists

table of contents issue 2, december 2017

26

editorial dr. danny tremblay

The hottest gift of the season: membership in the WSDA

With holiday shopping underway and Black Friday deals around the corner, there is no better time to treat yourself and get the hottest gift of the season: membership with the WSDA. Ok, maybe it’s not the most glamorous gift, but with its advocacy efforts, support for the future of dentistry, and network of dentists, renewing your membership or joining the WSDA for the first time will be the best investment you make in 2018.

Advocacy for its Members and Their Patients Dr. Danny Tremblay New Dentist Think Tank

“The WSDA has been strongly committed to the future of our profession by connecting and learning from dental students and younger dentists.”

The WSDA worked diligently to successfully advocate for legislation aimed at protecting the doctor-patient relationship. This law safeguards against the unlicensed practice of dentistry by nondentist third parties, and prevents any nondentist from interfering with a licensed dentist’s independent clinical judgement.

More importantly, the WSDA has been at the forefront of challenging Delta Dental and holding it accountable for serving the needs of patients in our state. In September, WSDA assisted Board members with a grassroots effort to help dentists advocate for their patients and pass bylaw amendments (with a 91 percent majority) that would require Delta Dental to be more transparent and patient-focused. These amendment changes would have established an independent review board, overseen by the Insurance Commissioner’s Office, to review disputed claims. Another amendment would have required Delta to allocate 94 percent of its premium revenues to pay dental claims for patients. The WSDA has thoughtfully listened to the concerns of dentists and patients in our state, and has stood unified with them in their commitment to increase access to quality, affordable dental care in our state.

Commitment to the Next Generation of Dentists

The WSDA has been strongly committed to the future of our profession by connecting and learning from dental students and younger dentists. With student debt load increasing annually, it has become increasingly difficult for graduating dentists to find quality jobs, affordable continuing education, and mentorship from an experienced dentist. To address these needs, the WSDA created the New Dentist Think Tank, a sounding board that allows the WSDA to connect with younger dentists, get a bead on the challenges they are facing, and find ways a to best address the needs of new dentists. The WSDA Academy — developed by and for new dentists -- offers high-quality continuing education and workshop courses for dentists zero to 10 years out of school or residency program at no cost. From clinical courses such as “faster and easier exodontia, “ortho for the GP,” and “acing the anterior implant” to practice management courses like “managing your financial future” and “understanding insurance,” the WSDA Academy is helping younger dentists hone and enhance their clinical skills and practice efficiency without a financial burden. Moreover, the Academy, along with the UW Mentor Program, has fostered a community of younger dentists that is committed to learning from one another, while also receiving mentorship and valuable advice from seasoned dentists as they navigate the beginning of their careers.

While the WSDA is committed to dentists and the future of the profession, the power of the Association comes from its members, and without our involvement, our profession’s future is uncertain. Mahatma Gandhi reputedly said, “Be the change that you wish to see in the world.” There has never been a more critical time for us to not sit ideally by, but rather stand united and shape our future; one profession, one voice. We must get involved and continue to work alongside each other to strengthen our profession, and fight for our patients now and for the future. I hope you will stand with me as a member of our Association!

Dr. Mary Jennings, WSDA News editor, welcomes comments and letters from readers. Contact her at her email address: mjenningsdds@gmail.com.

The views expressed in all WSDA publications are those of the individual authors and do not necessarily reflect the official positions or policies of the WSDA.

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As December approaches, memories of Christmases past begin to arise, carrying with them a hint of excitement. I have fond memories of the indescribable feeling that accompanied the arrival of the winter catalogs when I was a young boy. Some came as early as September or October. Those mammoth books would occupy our lives for hours, providing wishful thoughts of the possibilities that may lie under our tree. Sometimes my brothers and I would sit together, dividing up the pages between odd and even, hoping to best each other for the most incredible selection of toys. At times I would sit alone and wonder of the seemingly limitless possibilities. December would come, and the palpable excitement would grow exponentially with each passing day. The decorations would be carefully unpacked, awaiting the pièce de résistance, the beautiful tree. How we wished we could remain cocooned in that fir-scented world forever. As Christmas drew nearer, it was no longer just about the presents. We knew that we would be spending more time with our family in celebration. The days would be full of cooking, merriment, and memories.

The Pacific Northwest dental conference invokes similar feelings, and it all starts with the arrival of the PNDC program. At first, I scan through it quickly to familiarize myself with the contents. Then I repeat the process two or three times to consider topics and speakers. This review is again repeated in the presence of my staff. The merits of each course and speaker are carefully decided upon. As the months go by, the catalog pages become worn and stained, similar to those Christmas catalogs of days gone by.

With the arrival of June, the excitement in the office builds again. The first day of the PNDC has finally arrived! The drive to Bellevue affords a pleasant change of scenery. After settling in, the staff meets to plan the day, and we each head out in our different directions. Every year the conference is full of surprises, such as unexpectedly encountering old friends and making new ones by the end of the day. The lectures and hands-on workshops combine the latest information and state-of-the-art technology with the opportunity for fellowship with our peers. The wide variety of courses is sure to appeal to every staff member. By the end of the day, our feet are tired, and our heads are full of exciting new information to share.

The PNDC experience is not just about meeting continuing education requirements.

It is about enrichment. It is about team building. It is about encouraging each other, and bettering ourselves as individuals and as a collective profession. It is about the moments spent together, and the anticipation as we look forward to returning home to implement our newfound knowledge. It is invaluable time spent together learning, sharing, eating, laughing, and enjoying the best that western Washington has to offer. This is a very unique experience that can best be created by attending the Pacific Northwest Dental Conference. Won’t you join me this year?

Start getting excited! Turn to pages 14 and 15 for a first look at the speakers this year.

Issue three, dropping in January, will be all about the conference. We look forward to sharing more with you then!

Dr. Joseph Luchini Chair, Committee on PNDC

“The PNDC experience is not just about meeting continuing education requirements.

It is about enrichment. It is about team building.”

The views expressed in all WSDA publications are those of the individual authors and do not necessarily reflect the official positions or policies of the WSDA.

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guest editorial dr. joseph luchini

Building the excitement of the PNDC

advocacy news 2018 dental action day

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advocacy news 2018 dental action day

Dental Action Day can best be described as an immersive experience. Attendees have scheduled meetings with legislators throughout the day. Because they’re in session, sometimes the only way a legislator can meet is as we see in this picture: an impromptu gathering in a hallway, constituents and lawmakers huddled together, sharing concerns, experiences, and insights.

From students at the UWSoD, to tenured dentists, and everyone in between, your voices matter, your opinion matters. Please adjust your schedule to attend Dental Action Day, and register online today.

We need your voice to be heard in Olympia, register today at http://tinyurl.com/2018dadreg

2018 DENTAL ACTION DAY THURSDAY, JANUARY 25 SAVE THE DATE

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cover stor y dental supply chain

DENTAL SUPPLY CHAIN E-COMMERCE CHALLENGES THE STATUS QUO

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cover stor y dental supply chain

For years, three dental suppliers — Henry Schein Dental, Patterson Dental, and Benco Dental — have held a substantial market share in the dental supply market across the United States. Together, they have roughly 75 percent of the market, the remaining 25 percent is divvied up among regional players around the country.

That may all be about to change. Several new companies are hoping to become disrupters: Supply Clinic, SourceOne Dental, and The Dentists Service Company (TDSC, a wholly owned subsidiary of the California Dental Association), which are jumping into the marketplace, and challenging the status quo with discounted pricing using e-commerce as a fulcrum for savings.

cover stor y dental supply chain

Even e-commerce giant Amazon is entering the healthcare space. And while you might think Amazon has the advantage here with some 85,000 vendors in its system (many fewer in the dental space, of course), that remains to be seen, mostly because it’s unclear what discounts it can offer to rival the upstarts.

All of the new companies said they’re experiencing rapid growth in the market, and it’s easy to see why. With discounts ranging from 20 to 50 percent off of traditional distribution channels, shopping around for dental supplies may help the bottom line.

There are differences between the traditional and e-commerce models. Traditional distributors employ representatives to take the hassle of ordering out of your hands, while the e-commerce model requires time and effort from the consumer. Delene Losch, Marketing Manager for Burkhart Dental says that their clients like the full service they receive, noting, “Burkhart has a hands-on approach to taking care of our clients. Each client is designated their own Account Manager who routinely visits their practice. We take care of the ordering process so the client can be freed up to do what they do best, take care of their patients.”

But, traditional distributors are also taking note of the e-commerce model; one distributor has offered to match the pricing offered by the TDSC Marketplace.

The e-commerce challengers, an overview

We reached out to some new and established vendors in the dental supply space and their customers to get their take on the changing industry: Ahmed Shams of SourceOne Dental; Dr. Scott Drucker of Supply Clinic; Bob Spinelli, Chief Operating Officer (COO) of The Dentists Service Company Marketplace (TDSC); Dr. James Stephens, past Chair of the TDSC Board of Directors and past President of CDA; Dr. Jonathan Ford, a private practice dentist using TDSC’s service; and Chris Holt, Leader, Global Healthcare at Amazon. (Editor’s note: Amazon declined an interview in person, but responded via email. Similarly, Burkhart Dental talked with us via email. We reached out to representatives of Schein, Patterson but our calls were not returned.)

Most of our respondents pointed out that the big vendors were actually the first disrupters, and they were just seeking a way to level the playing field. Said Spinelli, “We didn’t come into it to be a disrupter. We came into it to provide a benefit that our members were asking for. They needed to be able to better compete in the marketplace, and their friends in group practices had advantages that they didn’t. We supplied the platform to allow our members to realize the kind of savings that large group practices have enjoyed.”

Ahmed Shams • SourceOne Dental

Ahmed Shams is an entrepreneur who cut his teeth in publishing and marketing, and eventually found himself with Farran Media, the publisher of Dentaltown. Because of his work with the dental community, Shams began thinking about e-commerce as it related to replacing traditional distribution. Specifically, he saw that there was significant dissatisfaction among end customers (dental practices) with manufacturers and distribution channels.

“There is a lot of concentration at the top, and I thought it would be proper for an independent third-party marketplace to make some hay,” he said, “specifically taking advantage of the fact that the overwhelming bulk of the market share existed using the same bloated distribution model.”

The “bloated distribution model” that Shams is referring to, of course, is the one utilized by many supply companies: employing a group of reps who visit practices, scan inventory, and place orders on the dentists’ behalf. Shams recognized that e-commerce

(think Amazon) was taking the world by storm, and could be utilized to sell dental supplies just as easily as it could be used to sell books and widgets. And while Shams saw the need for change, he admitted that he underestimated the challenges of getting his new model up and running. “As time went on, I began to understand the reason why it hadn’t been reformed, and it was a bit more of a challenge to get the business going,” he said. “But nevertheless, we saw the value and the need in the market to pursue it. When you have a concentrated marketplace where the people at the top have power over the manufacturers and consumers, it makes it difficult for a new entrant to come in and change the model.” Difficult is an understatement. Shams faced fierce pushback and is involved in ongoing litigation with some of the players.

Despite initial setbacks, sourceonedental.com launched in 2012.

Shams was delighted that a significant number of direct manufacturers came on board for the initial launch, and were excited to move forward with the company, “We certainly knew that we were going to be a disrupter in the field. We were using new technology to cut out a significant amount of the cost of the products being delivered to the customer,” Shams said. “In so doing, it would threaten the existing competitors who controlled the market. We saved money by eliminating the cost of having reps because some customers no longer need them. They understand e-commerce.”

Shams leveraged his contacts in the dental space, and built a marketplace with ground rules in terms of pricing and product offerings. He then determined who would participate, invited them to list their products for sale under the platform, and taught them how to use their system. And while buying dental supplies might be a little more complicated than, say, going online and buying a pair of shoes, it was just a matter of figuring out the logistics.

As dentists well know, supply orders can easily include 100s of different items. When those items are coming from a number of different manufacturers or vendors, ordering can quickly become a headache. Asking the customer to take on that responsibility is a tall order, but Shams (and others we spoke with) created tools that live on their platform and allow customers to order and interact more quickly. “Our goal was to have a system that allowed the customer to place a 100-item order in under 15 minutes,” he said, which they have achieved. “We constantly strive to improve efficiencies in terms of vendor interface and the customer/user experience. We’re always adding functionality, making things simpler, talking with stakeholders about our systems with vendors and customers, and responding to it. Our goal is to have the most intuitive e-commerce platform in the space.”

Shams and his team spend quite a bit of time creating and adding content to their system, and they’re the only vendor we spoke with who offers equipment sales. They work with a major distributor of equipment, which allows them to build out entire offices and provide excellent product options. They add product videos whenever possible, and include in-depth descriptions and key features to make the buying experience easier. “But,” said Shams, “it’s not a thing where the customer just waits and gets told what kind of cement to buy. We’ll expose them to new products, and when we get new customers, we’ll have what they have purchased in the past, but we anticipate that they will do some of the groundwork themselves.”

Bob Spinelli • TDSC Marketplace

The TDSC Marketplace came about because California Dental Association recognized that members needed support with the business side of their practices, especially solo-owned practices that weren’t getting supply discounts like their corporate practice counterparts. “One area where members were feeling pressure was

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Dr. Scott Drucker • Supply Clinic

Dr. Scott Drucker, founder of Supply Clinic, is a periodontist

who got into the dental supply business almost by accident. “When transitioning from dental school to periodontal residency, I had to purchase a bunch of my own supplies and surgical instruments, but I didn’t have a clue as to how the dental supply world worked. So, I asked a couple of faculty members at University of Pennsylvania, and they told me to reach out to the local Schein or Patterson rep.”

Drucker contacted a rep who was very welcoming and offered him a 20 percent discount for being a new dentist. “I got pricing sheets back, and like every millennial would, I then searched online, shopped around, and found every item for substantially less than the 20 percent discount. So, first, I knew that I wasn’t going to go to Patterson or Schein, that I was going to buy from the sellers with the best prices, and second, I thought that the market made absolutely no sense. Why was it that the big players who had the most leverage and power had prices higher than everyone else, when their efficiency should have driven prices down?”

Drucker decided to research the issue, and for six months read everything he could get his hands on, including industry analyses and annual reports from the publicly traded distributors. Drucker explained, “Schein and Patterson’s catalog prices are typically more than 30 percent higher than what smaller, more regional players sell for. Smaller companies aren’t burdened by an army of sales reps and their salaries. Traditionally, those three distributors have kept gross margins of more than 30 percent on items sold.

That’s unheard of in most industries.”

Drucker’s research turned up all kinds of issues with the top suppliers, particularly opaque pricing that often left the solo practitioner out in the cold when it came to scoring deals. He explained, “If I sat down with my friend who is a pedodontist, and we logged into our accounts, our pricing would be totally different across the board for identical items. The largest distributors are into tiered pricing models, which doesn’t really make sense in the age of e-commerce. Essentially, if you’re a three-to-five-person office practice, you’re going to get better pricing than the one-office practice. Additionally, sales reps have a lot of leverage. They can decrease prices, but most people don’t realize that. They want to sell the same product at a higher price because then their commission is higher, so they’re disincentivized to offer lower pricing. It’s an inherently flawed system. And all commission sales are that way, but e-commerce sales aren’t.”

Large companies, Drucker said, will argue that their sales reps provide lots of service and support to the customer. He explained, “It’s a very generational thing. Older practitioners in the space love the reps and have 30-year relationships they value, and the younger dentists will tell their staff to lock the door during lunch because they don’t want a rep to come in and waste an hour of their time, and have to pay a 30 percent premium on the products they buy.”

Moreover, Drucker said, the value of sales reps has diminished in the internet age. “Now you can learn practically anything online and watch instructional videos, and basically teach yourself how to use any product. Before, practices relied on reps for the dissemination of information. What’s new out there? What’s new in the market? What new tech is available? Today, I can research it online or attend a dental show.”

Supply Clinic has been in existence for about three years now.

Its website, www.supplyclinic.com, has been up and fully operational for a year and a half. “We have a very solid group of people on our core team, and we have done a tremendous job of recruiting people who have much more experience than we do in terms of the components that we’re piecing together,” Drucker said.

“Our advisory board includes key opinion leaders from the dental

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cover stor y dental supply chain

dental supplies,” said Spinelli. “With the increase in large group practices, they felt they were missing out on a competitive edge and knew that if the association could leverage the power of the membership, they could deliver a group-purchasing program that brought forward significant savings.” The program launched to all CDA members this past June, but had a beta test group that began last February. In all, the program took about two years from a board meeting conversation about member benefits to making the offering available to all members. Dr. James Stephens, past Chair of the TDSC Board of Directors and Past President of CDA, was at the first meeting, and had this to say, “We had to build the company from the ground up, and then we had to build the Marketplace itself. The biggest issue was finding the right platform, one that our members would accept as a reasonable platform. We formed an advisory group among interested members, and asked them what it would take to get them to use the Marketplace, and the answer was basically, ‘Amazon and a discount.’ We set out to create a similar experience and provide a discount, and to a great extent I believe we have done that. At some point if enough members join, volume will allow for some nondues revenue, but it wasn’t designed for that.”

Leveraging an e-commerce platform made sense to the organization because, well, everyone is doing it. “It’s not just young people. Heck, I do it,” quipped Spinelli. “It’s commonplace. We see a mix of ages in our membership using the service. Some of our biggest adopters right now are people who have been in practice quite a while.” TDSC chose its suppliers through an RFP process, and according to Spinelli, they currently have six on board, with the intention of adding more as needed. Each supplier works closely with the TDSC team to supply necessary content to position products on the Marketplace, and learn the platform to efficiently fulfill customer orders. While TDSC maintains all member-facing interaction, the supply partners are critical to ensuring a high level of satisfaction. TDSC is buoyed by initial sales and utilization by its members. Spinelli said that Marketplace suppliers are scored monthly, but the primary expectation is to fulfill orders on time and accurately.

After vendor partners, Spinelli said, the most critical business partnerships were in the tech space. The company maintains a strong partnership with an interactive agency that recommended and customized the platform that powers the Marketplace. Additional partnerships were developed in the areas of payment processing and tax calculation to support the e-commerce process.

Additionally, this past summer TDSC purchased Arnold Dental Supply in Lynnwood Wash., giving it more control of the supply chain and positioning the company better in the long-term.

We wondered, how has this affected CDA’s relationship with vendors? After all, in essence, TDSC is in direct competition with the major suppliers, and those are the same people who pay to exhibit at its annual conference, and are probably tapped when CDA needs sponsors for events. Spinelli said, “You’re right, we’re in competition with them now, and because of that there are different competitive pressures. However, based on research we’ve conducted with our membership, we believe there is space for everyone and see this as an opportunity for relationships to evolve.

Fortunately, we have not seen any deterioration in relationship with competitors to date, including exhibitors and sponsors, although there have been disparaging remarks made about TDSC from suppliers that we’re not currently working with.”

cover stor y dental supply chain

space. One advisor, Alan Weinstein, is a titan of the healthcare supply chain field. He founded the nation’s then-biggest grouppurchasing organization for hospital systems. Knowing what I know is nice, but knowing what I don’t know is even more important. We have people who understand supply chain, people who understand B2B e-commerce and online platforms, and people who understand the workflow of the dental office. We have been piecing together a very powerful team.”

Like TDSC, Supply Clinic doesn’t sell equipment larger than handpieces, but that is on the horizon. They’re currently in talks with a company to handle installation and repair side of those transactions to make selling equipment possible. Additionally, Drucker said, they’re working on adding products like implants, bone, and membrane. “There are more technical and logistics issues with that type of product, and more legal hoops to jump through,” he explained. “We’d have to have procedures put in place, but it’s something we’re working on, and we’ve been speaking with many manufacturers in that space.”

Chris Holt • Amazon Business

It should come as no surprise that the e-commerce giant would want to enter the healthcare space. With some 85,000 vendors in its sphere, it only makes sense. Via email, Chris Holt said that Amazon Business was launched in 2015, “delivering an expanded marketplace that brings the selection, convenience, and value of Amazon to business customers, manufacturers, and sellers, as well as additional selection, new features, and unique benefits tailored to the needs of businesses. We now serve businesses of all sizes and across industries, including dental practices.” With what many would consider the gold standard in selection, convenience, and ease of experience in the e-commerce space, there’s no wonder that those we talked with for this piece cited Amazon as the template for their e-commerce experience.

Like the other retailers we spoke with, Amazon offers Business Prime shipping (two-day service), and easy price comparisons in the platform. They also offer Amazon Business Analytics to help dentists make more proactive decisions in purchasing, which can drive improvements in overall cash flow. Dentists can monitor or approve the purchases of their teams using group and user management with workflow approvals, which adds a layer of control to support cost-saving initiatives.

Preventing gray market goods in the e-commerce space

For all of the retailers we spoke with, gray market products were a concern. Gray market products are those manufactured for foreign markets that find their way back into the U.S. market.

They can be problematic for a number of reasons, especially when companies have several different formulations of a product, each with different legal healthcare standards, but bearing the same name. Additionally, as is the case with products such as cements and liners, composites, and bonding agents, there may be shipping standards that aren’t adhered to, which can cause some chemical compounds to fail. Thus, gray market products have the potential to cause real issues for dentists who purchase them, with or without their knowledge.

At Supply Clinic, Drucker has addressed the problem head-on

by requiring all of its sellers to only list products that are legitimate and non-gray market. Then, they double-check any product that has the potential to impact treatment. “There’s this additional layer of supply chain verification that we do because we want to be extra sure,” Drucker said, adding that he can go online to other sites and find gray market products at any given time. He explained, “This is just my observation. I can go online today to look up 3M products and find a lot of gray market goods through online retailers. If you’re a practitioner and you decide that you don’t care if you buy gray market products, that’s your call. But you should know that there is a lot of gray for sale online.”

Spinelli at TDSC said, “We take a very serious stance on gray market products. As a part of the CDA family of companies, we see it as our responsibility to protect our members against gray market goods. We take it as seriously as anyone out there. In order to make sure that we carry no gray market product, we make sure that we only have direct manufacturers or authorized distributors of the product. We have nothing in our catalog that comes from anyone else, so we are able to track the supply chain from beginning to end.” Shams said, “We have zero tolerance for gray market products. None whatsoever. When we take a customer from a competitor, they will say there’s no way we can offer the pricing we do without accepting gray market, but it simply isn’t true. We never have accepted them. Prior to us I will say that it would have been difficult to achieve our pricing without using gray market, but we simply don’t. We never will. It’s the cornerstone of our business.”

What are the savings, really?

According to Shams, SourceOne Dental’s standard discount varies, depending on what the major distributor is charging the customer, making it hard to state an absolute figure. He explained, “They charge different amounts to dentists in private practice versus those in corporate practices, and so it depends quite a bit.

Some customers could save 30 percent, some could save 20 percent, some could save 40 percent. Some can save even more based on their product choices, due to the fact that we have more than 60 direct manufacturers whose products are available. That’s in addition to the channel manufacturers who are available to us and any of the large distributors. Direct manufacturers have even more significant discounts on apples-to-apples product base, so a lot of our customers will choose those items and save even more.” Supply Clinic offers savings between 30 and 50 percent, depending on the product. They’re able to do it, said Drucker, because the big vendors are overcharging by a substantial amount, and because they work with smaller sellers who are willing to take a much smaller margin on the sale. “For instance, they’re okay with buying a product at $50 and selling it at $70, instead of $100,” he said.

Amazon offered no concrete savings data in its response to the News, saying that “Amazon Business sellers offer business-only pricing to customers on millions of products, including reduced pricing on single items and quantity discounts on larger purchases. Negotiated pricing is also available to customers, where they can view private or customer-specific pricing they have already negotiated with their suppliers. Customers can access that pricing through the Amazon Business experience.”

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But what about customer service?

We wondered, without reps, what kind of customer service should people utilizing these services expect? For traditional vendors like Burkhart, service is their bread and butter. Losch says, “Burkhart is a full service dental dealer. In addition to supplies, we offer equipment, technology, technical service and practice consulting. Partnering with our clients to help them reach their goals is our main focus.”

Amazon doesn’t have dental space representatives to answer questions about products, and it’s unclear how responsive the company would be if customers requested a product that wasn’t on their platform. At TDSC, Spinelli said, “We have reps in Sacramento, Calif., to help individuals sign up, find products, and source items that are not currently available on the site. If we get enough requests for a certain item, we can always add the item to the catalog, as well. We’re new. We launched to our general membership in June, and we have added and refined the catalog as necessary.”

SourceOne offers robust customer service options that kick in even before a customer commits to the site. Shams said, “When people are interested in coming on board, we ask them to send us recent invoices from their present suppliers. We’ll create reports on each item, do a line-by-line price comparison for the exact item, and estimate the projected savings for the customer. We’ll do that before they ever log in, preferably. Generally, they’re going to see significant savings and will want to use us. The other major

benefit of that step is that we now have that customer’s order history, which makes it easier to buy. We have 50,000-plus SKUs on the site, and we don’t want customers to have to search through all of those on their first order. By providing us with an item history, we can find the exact SKUs and build and upload an item list for them. And that’s one of the features based directly on customer feedback. They told us what they needed, and we made it happen.

They already know they’re going to save money, but you also have to make it convenient. We spend a lot of energy on it because it’s such a valuable service.”

At Supply Clinic, a dedicated team is accessible through chat, email, or phone during business hours five days a week, sometimes more. Their team will do just about everything a sales rep will, except visit the office in person. Drucker said, “What’s awesome, and pretty sad, is that reps from some distributors reach out to us frequently about product information.”

Why wouldn’t you use one of these services?

We wondered, is there any advantage to staying with the large distributors? Change is hard, we know. And Ford told us that his Patterson rep offered to match TDSC’s pricing, but he just didn’t want to go through the work. “It meant that I would have had to pull the TDSC Marketplace website up and double-check all of the pricing, and it was just an extra step that I wasn’t willing to do,” he said. As for selection, Ford orders essentially everything through the Marketplace that he would have gotten through Patterson: gloves, cotton gauze, suction tips, masks, composites, cements, and impression material. He said, “It would be nice if I could get equipment through the site, but other than that, if there is something that I need that I can’t find in the Marketplace, I email their customer service reps, and typically it will be on the website within 48 hours. They’re great about getting products that I want. The other thing is that certain manufacturers will offer ‘buy one, get one free’ deals, and all of the manufacturers I have worked with honor those deals. I just email TDSC, and they give me an invoice that I can present to the manufacturer sales reps.”

Burkhart takes the worry out of your hands, says Losch, “As a part of our normal business practice, Burkhart will process coupons and credits on behalf of the client, helping them save money and time. Our goal is to reduce our client’s supply percentage cost.

We closely monitor their inventory to ensure they have adequate supplies and eliminate unnecessary overages and waste. Burkhart is the only dental supply company to offer a written guarantee to reduce client dental supply costs.”

The best of both worlds

The e-commerce model may well help practices regain some of the competitive edge lost to their larger competitors. Every dollar saved helps, but that savings comes at a cost of convenience and selection, which won’t appeal to every consumer. And because e-commerce catalogs aren’t as robust as those of their traditional counterparts, practitioners may need to utilize both models for the time being. Regardless of how you choose to proceed, it could be worth a look to see if you could benefit from utilizing e-commerce in your practice.

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cover stor y dental supply chain

And while TDSC shoppers are seeing an average savings of around 20 percent over MSRPs, it’s important to note that it offers something none of the others do: ownership of the company. Still, their savings can add up quickly and work to offset the cost of their membership dues. We spoke with Dr. Jonathan Ford, a CDA member who uses the TDSC Marketplace to purchase most of his supplies. Since February, he has saved nearly $5,000. Dr. James Stephens and his wife, Dr. Susan Park, who practice together, have saved nearly $10,000 in the same time period.

Shams and SourceOne Dental offer the next best thing to ownership. The company has been endorsed by five state dental associations — Texas, Arizona, Nevada, Florida and Georgia — and it’s adding another in January. SourceOne Dental created a white label version of its site, offering association members the same products on SourceOne Dental at an even greater discount. Shams explained, “The reason that we can offer an added discount over the SourceOne Dental prices (which are already significantly below the main incumbents) is that we don’t have a real acquisition cost from our association customers. We’re partnering with state dental associations that have marketing elements already in place, and marketing tools they can utilize to communicate with members and educate their members about our service. It’s remarkable. Associations bring us their customers, and we don’t have to pay a traditional marketing cost. The trade-off is that we take a lower margin, and our vendors have to agree to do the same, but the volume we get is significant.

The goal is to leverage that in the future to continue to drive costs down.” Of course, it’s a win-win for the state associations, as well.

The ability to offer members a program that will pay their tripartite membership fees many times over is appealing.

uwsod news mentor reception in photos

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Photos by Emma Brown

MENTOR RECEPTION

uwsod news mentor reception in photos

It was a capacity crowd at the annual UW/ WSDA Mentor Reception on October 12 at Husky Stadium’s Touchdown Terrace. The event provides an opportunity for mentor program participants to meet up, relax and enjoy an evening of food, conversation and camaraderie.

This year, about 160 students and dentists came together for the event, which was sponsored by WDIA. Interested in getting involved in the program? visit http://www.wsda.org/member-center/getinvolved/mentor-program for more information.

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pndc first look

WASHINGTON STATE DENTAL ASSOCIATION PRESENTS

PACIFIC NORTHWEST DENTAL CONFERENCE JUNE 21-23 | BELLEVUE, WA

EARN UP TO

20 CE CREDITS

IN 3 DAYS

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New: Choose Courses When You Register Attendees told us they were frustrated when popular courses filled early.

Our solution? Making sure we know which courses will be most popular before they happen. This year, you will be asked to select the lectures you are interested in attending during registration. This way, we’ll be able to put the most popular lectures in the largest rooms. Don’t worry, selection denotes interest, but you’re free to attend any lecture on site.

Browse the PNDC Program before you register to learn more about available courses.

Recent Graduate WSDA Members (Class of ‘12-’17) Registration Discount Recent dental school graduates (Class of 2012-2017) who are WSDA members can purchase a Conference Badge for just $175.* We care about our young member dentists and know that starting your career can be financially challenging. Don’t let paying for CE be part of that challenge – come to PNDC and choose from dozens of lectures for the best price around. *Early bird price, ends May 4.

Happy Hour at the Exhibit Hall Join your friends for Happy Hour on Thursday, June 21 from 5:00-7:30 p.m. in the Exhibit Hall at the Meydenbauer Center. Complimentary drinks and appetizers provided!

Thank you to Nakanishi Laboratory for their support of the Happy Hour.

Save money, register early!

By registering early you can save $100 for every dentist you register (except recent grads, see above) and $60 for every dental team member you register before May 4, 2018. Online registration goes live in January.

Visit wsda.org/pndc

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pndc first look

FIRST LOOK: 2018 PNDC

volunteer news seattle-king clinic, amen clinic, pcds clinic

GIVING BACK AT CLINICS STATEWIDE The Seattle-King County Clinic served more than 4,300 patients and provided more than $3.7 million in healthcare services. The final report will be published by the end of the year.

You can also keep an eye on www.seattlecenter.org/skcclinic for available information.

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volunteer news seattle-king clinic, amen clinic, pcds clinic

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volunteer news seattle-king clinic, amen clinic, pcds clinic

In Pierce County at the Project Homeless Connect on October 26, volunteers screened more than 100 attendees, 22 patients received dental cleanings by Pierce College dental hygiene students, 5 were seen by the Bates Denture Program, and 25 patients were referred to Fredda Smith for appointments to receive dental care on the Medical Teams International dental van.

A special thank you to the students from Clover Park Technical College Dental Assistant Program and Pierce College Dental Hygiene Program. Without all of your help the day would not have been possible.

Thank you to Drs. Robert Chen, Jordan Harris, Silvia La Rosa, and Robert White for screening during the event.

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volunteer news seattle-king clinic, amen clinic, pcds clinic

Volunteers supplied their expertise at the AMEN free health clinic in Tacoma, on Nov. 10 and 12. The two-day mobile pop-up clinic provided free medical services valued at nearly $300,000. Volunteers treated 627 people (many with multiple services) from the community who could not otherwise afford medical care. More than 400 volunteers from four states contributed their time. Another AMEN clinic is scheduled in Everett for April 2018. To volunteer, visit AmenEverett.org.

AFFABLE WSDA MEMBER REFLECTS ON HIS PRESIDENCY YEAR WITH PFA

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Robb Cohen Photography & Video

member news dr. barr y feder ends his year as pfa president

DR. BARRY FEDER

WSDA News: When and how did you get involved with PFA? Dr. Feder: “That’s an interesting story. As you well know, I was

on the Board of the WSDA for six years, and I served on the WDIA Board after that, and the NORDIC before that, along with a bunch of other stuff I did with WSDA and Seattle-King County Dental Society as well. I ran for Pesident against Dr. Rhonda Savage. She did one hell of a job as president, and she’s still one of my closest dental friends. She did a far better job as president than I could ever have done. But in truth, I was disappointed after my loss.

Dr. Dave Minahan, who was the Washington state section chair for PFA at the time, approached me and told me he had a job for me – the section chair for Washington state. Now, to be honest, I was still crying in my hat a little over losing to Rhonda, so I wasn’t sure I wanted the post. That started the whole thing for me. At that time, my friend Dr. Dan Castagna was a Trustee, and later became the Vice President of PFA. The Vice President nominates the Trustee, and that’s how I became the Trustee in 2008. I served for six years in that position, and realized I really liked the organization, and was interested in moving forward.”

WSDA News: What does a PFA do?

Dr. Feder: “PFA’s core is growing and encouraging leadership

in the dental community, recognizing leaders, international collegiality and relationships, and education. The organization was formed in 1936 by Elmer Best, and was named for Pierre Fauchard, the author of the first dental textbook, “Le Chirurgien Dentiste au Traite des Dents,” back in the early 1700s. Fauchard was a military surgeon who specialized in dentistry, and is widely considered the father of modern dentistry.

Best was troubled by the many unsubstantiated claims in medical journals of his day, and set out to create an organization dedicated to the creation of dental publications free from commercial interests, so he created Dental Abstracts, which is still being published, and is still recognized as one of the leading non-biased clinical journals in the world. Publishing Dental Abstracts is just one way that PFA maintains its commitment to

excellence in dentistry and dental education. We’re quite proud of the publication In Washington, the PFA section does three things. We present a scholarship to a second-year dental student (the PFA Foundation offers a scholarship for third-year students), we encourage volunteerism by our members at clinics in the state (last year our members volunteered at countless clinics in Washington), and we hold our annual meeting during the PNDC, where we induct our new Fellows. While international in scope, it’s the local connection among members that keeps people tied to the work of the Academy. One of the goals of PFA is to foster international collegiality and relationships. For example, I was on a cruise from Singapore to Dubai, and I emailed the section leader in Dubai, whom I had never met. I suggested we get together, which we did, and I have been fast friends with him since. He even managed to get my wife and me a private tour of Versailles when we were in France. It can happen, and it often does, these kinds of lasting social and professional friendships.”

WSDA News: What were your duties as President?

Dr. Feder: “I had to do tons of travel around the world on be-

half of PFA. During my year as president, I was at initiations in Seoul, Australia, Taiwan, Hong Kong, and Spain, where each had its own local take on the ceremony. It was easy for me because I am retired, but for people who are still practicing, it can be difficult. My goals as President were to help the organization grow internationally, and continue work that had been done to streamline the home office in Utah.

We’ve always been strong in the U.S. We’ve had tremendous growth this year. We added more than 375 new Fellows this year alone, and the year isn’t over. We opened up Africa this year, and added 33 new Fellows there. We’re in 189 different countries, from the U.S. to Uzbekistan. One of my goals was to make sure that PFA was recognized in the international arena as an affiliate member of FDI, Fédération Dentaire Internationale, the world’s leading organization representing the dental profession.

Additionally, I was happy to continue to help grow, modernize, and streamline our central office. We’re blessed to have a wonderful Executive Director, Loralie Lowder. We want to keep our central office lean and mean, but you need the proper staff to keep things running smoothly. We’ve updated our data collection, streamlined our billing procedures, and all kinds of things to become more efficient, which I’m proud of.”

WSDA News: What will your duties be as Past President?

Dr. Feder: “I’ll pitch in and help wherever I can. Because I’m

retired, I’ll be standing in this year to travel for the President, Vice President, and President-elect when they can’t. It’s fun for me and my wife, Kristi. We enjoy it. Although I can’t practice dentistry anymore, I volunteer on behalf of PFA at events in the state, working to triage patients or serving as X-ray lead. Most recently, I served at the Seattle/King County Clinic last month.

What I like about PFA and dentistry is that people tend to stick around and volunteer long after they have stopped practicing.”

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member news dr. barr y feder ends his year as pfa president

Dr. Barry Feder, a longtime WSDA member who served for many years at the state and component levels, recently finished his year as International President of the prestigious Pierre Fauchard Academy (PFA), a dental organization dedicated to recognizing and growing leaders in the dental profession, their communities, and society. According to its website, PFA accomplishes this by “…consistently focusing on professionalism, integrity, and ethics worldwide, by our own conduct as worthy role models, by the advancement of dentistry to the highest level, by supporting and honoring colleagues for their distinguished work, research, contributions, and public service, and by providing excellence in programs, education, and leadership in oral health care.” The WSDA News reached out to Feder to discuss his year in the international spotlight, his work with PFA, and what’s next for the gregarious doctor.

advocacy restructuring legislative and regulator y news

ADVOCACY RESTRUCTURING AT THE WSDA 2 4 路 th e wsda ne w s 路 issue 2, december 路 2017 路 www.wsda.org

The task force advantage

The Committee on Regulatory Affairs

The creation of the Committee on Regulatory Affairs was also

DentPAC campaign

WSDA has retained Katherine Bobman to revamp DentPAC’s efforts to increase participation in the PAC. Bobman has been doing fundraising in politics since 2012, and has worked with a variety of candidates from local, state, and federal levels. She has done organizational work with various PACs, and a few nonprofits, too.

“This year,” Bobman said, “we’ve created different donor tiers that will incentivize giving. We’ll be fundraising from WSDA members as well as vendors, including suppliers, labs, and sponsors.

We have a big election year in 2018, so we definitely want the PAC ready to go and have the resources it needs by May. In 2020, we have a big governor’s race, and it will be important for the WSDA to plan for that. The WSDA has been getting a lot of bang for its buck in terms of the relationships with the caucuses, and the fundraising efforts play into that, as well.”

The idea to reach out to vendors came from a WSDA board meeting, and Bobman said it’s a fantastic idea. She’ll be working with the Board to determine which companies they want to approach and will be reaching out to them shortly. The overall strategy is that higher donors will receive different acknowledgement opportunities. “We know that our vendor members want face time with dentists to discuss business opportunities, meet new clients, and develop a rapport with them,” Bobman said. “Members, on the other hand, want to attend special receptions with legislators to continue to build relationships with them, and they will have those opportunities based upon their giving levels. Many WSDA leaders have done an amazing job of creating relationships with legislators. How we build relationships, and how our PAC is influential, will only become more important as issues like midlevel providers, insurance, or regulatory issues come to the fore. A single vote can make a difference, and having people who are passionate and involved in Olympia lets legislators know that you’re good people who care about patients and dentistry in the state.”

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advocacy restructuring

Replacing the legislative committee with a task force is advantageous for a number of reasons. Because it is a task force, the Board can appoint as few or as many members as it would like, based upon the issues of the legislative session. According to Mellani McAleenan, Director of Government Affairs, “The task force will work throughout the course of the legislative session, utilizing people with expertise specific to legislation under consideration, like Dr. John Gibbons, because we expect Medicaid to continue to be a front-and-center issue, and Dr. Amy Winston, our lead on residency funding. We’ll be picking people who have a specific interest or knowledge base. The commitment is only for a year, so we see a possibility for people to serve a short, focused stint, or continuing to serve for additional years, if they’re needed. But rather than just have people attending a committee meeting, we’re going to expect them to be more active and engaged. The House and Board will set the overall agenda and can delegate to the task force.”

WSDA President Dr. Cindy Pauley added, “The new task force is more flexible than the old committee. If we need to ask a member to serve more than one year, we can, and if we see an issue becoming even bigger, we can add additional experts to the task force. This year we have a short session, and we have more limited issues, so we have eight members, but if we have a longer session with more protracted issues, we may need more people. Whatever it is we need, we’ll get the people on board. The legislative task force is more forward-thinking than the committee was because we can assess the issues, walk that back, and find the people who are best suited to deal with them. Also, we now have the ability to flex in midyear, in case something unexpected arises, as was the case with the Medicaid managed-care issue.”

This year, the task force will be comprised of Dr. Cindy Pauley, Chair; Dr. Joe de Jesus, Dr. Chris Delecki, Dr. Linda Edgar, Dr. John Gibbons, Dr. Dan Haghighi, Dr. Bernard J. Larson, Dr. Danny Tremblay, and Dr. Amy Winston. There will be a conference call every two weeks during the legislative session, which members of the DentPAC Board and the WSDA Board will also be invited to participate in, depending on how active they would like to be.

The task force is designed to make the WSDA more nimble in the legislative arena, and will also help McAleenan and our contract lobbyist, Trent House. Pauley explained, “Trent and Mellani will now have more people on their team with focus and expertise, so that they are better able to deploy people to the right legislators or regulatory body, depending on the issue.” Members will not have to be on the Board to be on the task force, since it’s more important to appoint members with specific expertise based on the subjects the Legislature is slated to tackle in a given year. At the end of the session, the task force will conduct an environmental scan to determine the issues likely to arise the following year, make recommendations to the Board about which of those the WSDA should take a stand on as well as ideas for a proactive agenda, and then dissolve. The Board will appoint a new task force and begin work for the next year. In a normal session, when the Legislature wraps up in March or April, the task force will meet in April or May, and the new committee will be up and running by July or August. Essentially, the task force will operate year-round, although some of that time could be spent securing new members.

part of the advocacy reform package. Its purpose will be to focus solely on the regulatory issues handled by the Dental Quality Assurance Commission (DQAC) and other government agencies handling regulatory issues relevant to dentistry. McAleenan said, “We formed the committee because, historically, it was harder to get people involved in regulatory issues. Legislation is the flashy stuff. It’s what everyone pays attention to. It’s what is prominent in the news, but it doesn’t typically affect dentists in their day-today business life the way regulations do.” The committee will be comprised of Dr. Bryan Edgar, Chair; Dr. Monica Berninghaus, Dr. Rolf Christensen, Dr. Keith Collins, Dr. Naghmeh J. Izadi, Dr. David Keller, Dr. Mark Koday Dr. Elissa Maynard, Dr. Nick Parque, Dr. Tyler Shoemaker, Dr. Keyvan Sohrabi, and Dr. Kurt Truong. Members are appointed by the WSDA Board, serve twoyear terms, and can be reappointed.

McAleenan explained that regulatory issues are often presented in technical language more familiar to dentists. “When DQAC is going to decide how they want to handle infection control or anesthesia, or Labor and Industries is writing a sick leave policy, those are the kinds of things that affect the daily business of dentistry,” she said. “Much of it is in technical terminology, and if you’re not a dentist, you might not immediately recognize the impact a change in regulations will have on daily operations. We attend the meetings and represent the Association, and having insight from the committee as well as a dentist present will enhance our ability to do so.” This committee will assemble prior to every DQAC meeting to discuss the agenda and provide feedback. The Chair is expected to attend all eight DQAC meetings to provide guidance on issues as they arise. McAleenan explained, “Emily Lovell is an expert on the regulatory process, but she’s not a dentist. This position will add a dentist expert to our arsenal. This will enable us to provide detailed feedback to the agencies in a timely manner, providing better representation for our members.”

legislative and regulator y news

At the 2017 House of Delegates, attendees passed HD-11, a resolution designed to enhance the Association’s legislative and regulatory advocacy efforts through sweeping reforms. The resolution sought to eliminate the standing Committee on Government Affairs, replace it with a Legislative Session Task Force, and form a new Committee on Regulatory Affairs. Additionally, the WSDA has added an outside consultant to guide DentPAC’s new fundraising efforts for the Association, which will support the advocacy process.

wsda relief fund news hurricane relief pledge

WSDA RELIEF FUND AT WORK WSDA RELIEF FUND MAKES $20,000 DONATION FOR HURRICANE RELIEF The WSDA Relief Fund recently sent a donation of $20,000 to the ADA Foundation Emergency Grant program to help dentists who were victims of the recent hurricanes in Florida, Puerto Rico, and Texas.

According to the ADA foundation website, the Emergency Disaster Grant Program can provide a small measure of immediate financial assistance to eligible dentists who are victims of a disaster. The program covers emergency personal needs, such as food, water, clothing, and shelter, up to $2,000.

Donations can be made through the ADA Foundation’s “How to Help” page at adafoundation.org/en/how-to-help. Fully 100 percent of all donations received will be used to support dentists who have been affected by a disaster.

“As a member of the ADAF Board, I want to thank the WSDA for the very generous donation to the Foundation for relief efforts in Texas, Puerto Rico and Florida. As you know, the need is great. Your caring contribution will go a long way in letting those most impacted know they have support from colleagues far away.”

Rickland G Asai, DMD ADA 11th District Trustee 2014-2018 “Thank you very much for sharing this news of WSDA’s thoughtful and generous donation. I will be sure to share this news with TDA’s leaders.”

Linda G. Brady, CAE Executive Director · Texas Dental Association “I’d like to echo that. The dentists in Florida are humbled by the wonderful response by their colleagues across the country. What a wonderful dental family…”

Drew Eason, MA, CAE Executive Director/CEO · Florida Dental Association

“On behalf of the Colegio de Cirujanos Dentistas de Puerto Rico, and Dr. Liselie Reyes our President, thanks for the generous contribution to Dentists in need.”

Gilberto Ríos, MPH Executive Director · Colegio de Cirujanos Dentistas de Puerto Rico “On behalf of the Florida Dental Association and Florida Dental Association Foundation, we want to thank the Washington State Dental Association for your generous donation to the ADA Foundation Disaster Grant Program.

Many dentists throughout the state were affected by Hurricane Irma, and your donation will go a long way towards helping our Florida dentists as they attempt to recover. We appreciate your generosity and your solidarity.”

Michael Eggnatz, DDS President, Florida Dental Association Robert Payne, DDS President, Florida Dental Association Foundation

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EMPLOYERS MUST PROVIDE PAID SICK LEAVE STARTING JANUARY 1

Under Initiative 1433 (I-1433), passed by the voters in 2016, employers will be required to provide paid sick leave beginning on January 1, 2018. Paid sick leave accrues at a minimum of one hour of leave for every 40 hours worked, and may be used for the employee’s or family member’s injury, illness, or health condition, or other specified circumstances.

Employers must pay employees using paid sick leave at their regular rate of pay or the minimum wage, whichever is greater.

Employees are eligible to use accrued sick leave beginning on the 90th calendar day after the start of employment.

Unused sick leave of 40 hours or less must be carried over to the following year. Employers are allowed to provide more generous policies.

For more information, visit the Department of Labor & Industries at lni.wa.gov/WorkplaceRights/files/FamilyLeave/ PaidSickLeaveFactsheet.pdf.

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paid sick leave requirement

Under Initiative 1433 (I-1433), passed by the voters in 2016, employers will be required to provide paid sick leave beginning on January 1, 2018.

regulator y news

PAID SICK LEAVE REQUIREMENT

wdia news individual medical open enrollment

Director of Insurance Services, Matt French · Assistant Director of Insurance Services, Kerri Seims

The Obvious Choice for Washington Dentists

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GET READY FOR THE DECEMBER 15 DEADLINE! This year’s Individual Medical Annual Open Enrollment Period (OEP) will have changes that affect most people who currently have individual coverage, including carrier availability, fewer providers in some networks, and rate increases.

Changes to Carrier Availability

This year, Regence Blue Shield, a major individual medical carrier, will not be available in most counties in Washington, forcing many people in King, Pierce, and Snohomish counties to find a new medical carrier. Other carriers have also reduced their availability, leaving several counties with only one carrier offering coverage.

Changes to Provider Networks

Many carriers have also reduced the size of their provider networks. This year, no carriers will offer a broad PPO network (Preferred Provider Organization) for individual plans. Carriers now offer either EPO (Exclusive Provider Organization) or HMO (Health Maintenance Organization) networks. EPOs have a limited number of providers, and some carriers will allow you to see a specialist without first having to see a primary care physician.

HMOs also have a limited number of providers, and you usually need a referral from your primary care physician before you can see a specialist or have a special test done. Although many people shy away from HMOs, they are becoming a more viable option, as the provider network can be stronger than that of an EPO. In addition, carriers no longer cover out-of-network providers (meaning that if you see a doctor who is not in your network, you will pay the full cost of your care). Many carriers have also eliminated any out-of-state coverage, except in emergencies. An emergency being that if you do not receive help right away, you could die or put your health at serious risk.

Rate Increases

Due to the reduction of federal funds paid to carriers for premium subsidies, the Washington State Office of the Insurance Commissioner (OIC) reported that carriers had to add an additional 9 to 27 percent more to their premiums than the rate increases they had already submitted to the OIC. This means a significant rate increase for most people, regardless of the carrier or plan chosen.

Changes in How You Apply for Coverage

This OEP, many people who have purchased their individual coverage directly from a carrier in previous years will need to use the Exchange to purchase their insurance. The Washington State Exchange is called the Washington Healthplanfinder at www.wahealthplanfinder.org. Please visit the WDIA website for step-bystep instructions on how to apply for coverage on the Exchange.

To make WDIA your broker of record to assist in tracking your application process through the Exchange, please choose a member of Washington Dentists’ Insurance Agency when you apply for coverage.

To assist you in making a decision on your medical coverage for 2018, WDIA has assembled materials on our website. Please visit www.wdiains.com/2018-annual-open-enrollment for more information, including: • Webinars and information on what carriers are available in your county • Medical carrier pages with plan summaries, provider network searches, and Rx formulary searches • Links to apply for coverage both directly from the carriers and on the Exchange • Step-by-step instructions on how to apply for coverage on the Exchange.

Lastly, consider a small group medical plan for your office as an alternative to individual medical coverage. It is a great employee benefit, and offers more stability in plans and provider networks than the current individual market. A group medical plan can have one or more members. For a one-member group, the member must be an employee; he or she cannot be the business owner or his or her spouse. The employer is required to pay a minimum of 50 percent of all premium costs (some carriers require 100 percent, depending on group size). Rates are based on the plan you choose, the county in which your office is located, and the ages of those on the plan.

Please contact WDIA at 206-441-6824 or 800-282-9342 if you are interested in quotes for a small group plan for 2018.

The 2018 Individual Medical Annual Open Enrollment Period started Nov. 1 and ends Jan. 15, 2018, but to have coverage on Jan. 1, 2018, you must enroll by Dec. 15, 2017.

For rates, plans and how to apply, visit WDIA’s website: wdiains.com/2018-annual-open-enrollment.

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wdia news individual medical open enrollment

OPEN ENROLLMENT

CREATING MEANINGFUL OPIOID GUIDELINES The use and abuse of opioids, prescription and otherwise, is sweeping the nation. According to the Centers for Disease Control and Prevention (CDC), approximately 78 Americans die every day from an opioid overdose, and at least half of all opioid deaths in the United States involve a prescription opioid. Policymakers nationwide are reacting to startling statistics such as these. In October, the Trump administration declared the opioid epidemic a national emergency.

The head of the Food and Drug Administration is considering options for regulation at the federal level. States across the nation have passed laws that cap first-time opioid prescriptions. CVS, which runs retail pharmacies and clinics nationwide, recently announced that it would limit the supply of opioids dispensed to seven days, as well as limit the daily dosage of opioids dispensed. Another retail pharmacy giant, Walgreens, recently announced plans to develop a marketing and education campaign about the dangers of opioids aimed at teens.

In Washington state, Gov. Jay Inslee issued an executive order in October 2016 that brought together state agencies, local public health organizations, law enforcement, and partners like the WSDA to implement a “strategic statewide effort to prevent opioid use disorder and overdose deaths.”

At the 2016 House of Delegates, WSDA members adopted HD16-2016, which recognizes the opioid epidemic in our state and lays out steps for both the association and members to take in helping to combat opioid abuse. These steps include registering for the state’s Prescription Monitoring Program and checking for potential abuse with all patients who request pain medication, prescribing the fewest number of opioid tablets possible, and educating patients on how to safely store and/or dispose of leftover tablets.

WSDA remains committed to helping our members identify and address opioid abuse issues, defining the dentist’s role in reducing abuse while maintaining the doctor-patient relationship, and preserving the dentist’s ability to prescribe what is appropriate for individual patients.

WSDA and our members have been actively engaged in several recent efforts, such as the Dr. Robert Bree Collaborative’s adoption of a “Dental Guideline on Prescribing Opioids for Acute Pain Management,” and working with the Dental Quality Assurance Commission on implementing House Bill 1427, which passed during the 2017 legislative session.

3 0 · th e wsda ne w s · issue 2, december · 2017 · www.wsda.org

The Bree Collaborative (Bree) was established by the 2011 Legislature to “provide a mechanism through which public and private healthcare stakeholders can work together to improve quality, health outcomes, and cost effectiveness of care in Washington state.” Bree identifies “up to three areas of healthcare services every year that have a high variation in the way that care is delivered, that are frequently used but do not lead to better care or patient health, or have public safety issues.” This year, having already been heavily involved in the 2007 development and two subsequent updates of the Washington State Agency Medical Directors’ Group’s Interagency Guideline on Prescribing Opioids for Pain, Bree decided to develop guidelines for dental-related prescribing. WSDA and member dentists participated in the development of these guidelines over the course of several months and many meetings.

The final product, Dental Guideline on Prescribing Opioids for Acute Pain Management was adopted by Bree in September 2017.

Sources cited in the Guideline state that proportionately, dentists are the most prevalent prescribers of opioids for adolescents. The Guideline makes a number of recommendations for dentists who prescribe opioids, such as: • Conduct a thorough evaluation, including a patient interview with dental and medical history • Prescribe non-opioid analgesics as the FIRST line of pain control for dental procedures • If use of an opioid is warranted, follow the CDC guidelines that state, “Clinicians should prescribe the lowest effective dose of immediate-release opioids, and should prescribe no greater quantities than needed for the expected duration of pain severe enough to require opioids. Three days or less will often be sufficient; more than seven days will rarely be needed.”

The Guideline addresses pre-, intra-, and post-operative periods, and provides supporting evidence and a number of helpful web links and appendices. It can be found on the Bree Collaborative’ s website at www.breecollaborative.org/wp-content/uploads/Dental-Opioid-Recommendations-Final-2017.pdf.

Engrossed Substitute House Bill 1427

The 2017 legislative session included a flurry of opioid-related bills aimed at attacking the opioid abuse crisis in numerous ways, such as placing restrictions on prescribing amounts, addressing overdoses and substance abuse treatment, and requiring continuing education. The final bill, Engrossed Substitute House Bill (ESHB) 1427, addresses the use of Prescription Monitoring Program data and opioid treatment programs.

It also requires the Medical Quality Assurance Commission, the Board of Osteopathic Medicine and Surgery, the Nursing Care Quality Assurance Commission, the Dental Quality Assurance Commission, and the Podiatric Medical Board to adopt rules establishing requirements for prescribing opioid drugs. With a

mandated Jan. 1, 2019 deadline, the disciplining authorities created a work group with two members from each authority, and is convening joint meetings around the state. The goal of these meetings and this work group is to promise coordinated and consistent rules across the professions. However, each disciplinary authority must still abide by the Administrative Procedures Act, and will undertake an individual rule-making process at the end of the joint meetings, which run through next spring. WSDA staff remain fully engaged in this process.

Medicaid

The Washington State Health Care Authority (HCA) also implemented an “opioid clinical policy” as of Nov. 1, 2017. The policy applies to all patients covered under Washington Apple Health (Medicaid), both managed care and fee-for-service. Calling it a “prevention and public safety tool” to help combat the state’s opioid crisis and a direct response to Gov. Inslee’s Executive Order 16-09, HCA notes that the policy aligns with recommendations of the Centers for Disease Control, the Washington State Agency Medical Directors Group, and the Bree Collaborative around safe and appropriate opioid prescribing.

The HCA’s “focus is on opiate-naïve patients and on the transition from acute to chronic use, since these are critical to reducing long-term opiate use and the risk of developing opiate use disorder.” The policy limits the quantity of opioids that can be prescribed for non-cancer pain to: • No more than 18 doses (approximately a three-day supply) for patients ages 20 and younger • No more than 42 doses (approximately a seven-day supply) for patients ages 21 and older.

However, a provider can override these limits if he or she believes it to be medically necessary. The doctor should add “Exempt” in the text of the prescription, similar to adding “Dispense as Written” to limit substitutions. There are other exemptions, such as for cancer treatment, and long-acting opioids can be approved under certain circumstances. After six weeks of treatment, which HCA considers to be the transition from acute to chronic opioid treatment, the policy requires providers to attest that they are following best practices. Information about the policy can be found on the Health Care Authority’s website at www.hca.wa.gov/ billers-providers/programs-and-services/opioids.

While much has already been done or is currently underway to prevent the unnecessary use of opioids, much work remains to be done in the areas of drug take back and safe disposal, as well as treatment of opioid abuse. WSDA recognizes that opioid abuse has reached crisis proportions and must be addressed, but we also understand that providers need to be able to exercise their best clinical judgment when it comes to treating individual patients.

We will remain vigilant against unnecessary intrusions into the dentist-patient relationship, while remaining a committed partner with other medical providers and the state, as they continue to look for ways to address this crisis.

th e wsda ne w s · issue 2, december· 2017 · www.wsda.org · 31

legislative news creating meaninngful opioid guidelines

The Dr. Robert Bree Collaborative Guidelines

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Want to get involved? The hotline could use your help. To find out more, call (206) 973-5226

3 2 · th e wsda ne w s · issue 2, december · 2017 · www.wsda.org

Dr. James Johnson named interim dean at UW School of Dentistry

The University of Washington has announced that Dr. James Johnson has been named interim dean of the School of Dentistry. Johnson, who has chaired the school’s Department of Endodontics since 2003, takes over from Dr. Joel Berg, who stepped down on Oct. 23.

“Dr. Johnson has led his department with distinction, and we are truly fortunate that he has agreed to take on this leadership role in the School of Dentistry,” UW Provost and Executive Vice President Jerry Baldasty said in a message announcing the appointment to the school.

Before coming to the UW, Johnson served in the U.S. Navy Dental Corps, where he retired with the rank of captain. He chaired the Endodontics Department and directed the Advanced Specialty Education Program in Endodontics at the Naval Postgraduate Dental School, whose Research Department he also chaired. He also served as Specialty Leader for Endodontics in the Navy’s Bureau of Medicine and Surgery.

Johnson attended the University of Colorado as an undergraduate and received his DDS degree from Northwestern University Dental School. He then served as a dental officer in the Air Force, and afterward practiced privately in Colorado before returning to Northwestern to earn a Certificate in Endodontics and an MS degree in 1985. He then returned to active duty in the Navy.

Johnson’s research and academic interests include surgical and nonsurgical endodontics, pulpal and periradicular biology and pathology, and instrumentation of the root canal system. He has published nu-

merous scientific papers and lectured in the United States and Europe.

Johnson inherits from Dr. Berg a school that has fared well in recent rankings, even as it tackled budget challenges. This year, it ranked third in the world in the researchfocused Academic Ranking of World Universities by the Shanghai Ranking Consultancy, and 14th in a broader assessment

by Britain’s Quacquarelli-Symonds World University Rankings.

Berg, a board-certified pediatric dentist, became Dean in 2012 after chairing the school’s Department of Pediatric Dentistry.

He will continue to be active in the School of Dentistry, where he is a professor in the Department of Pediatric Dentistry and holds the Lloyd and Kay Chapman Chair for Oral Health.

Investment committee needs you!

The WSDA Investment Committee is looking for a member dentist to fill a committee position for a four-year term. The charge of the Investment Committee is to monitor and manage the portfolio of investments held by the Association in the Reserve Fund. The committee will meet at least three times per year at the Association headquarters, with additional conference calls as needed. Individuals who are interested in being appointed to the Investment Committee should have experience in some of the following areas: 1. A minimum of five years’ experience in equity market investments, such as stocks, mutual funds, ETFs, bonds, and options 2.

Manage a 401(K)-type IRS qualified retirement plan or manage an individual retirement account (IRA) 3. Investor in a limited-partnership investment fund 4. Owner/investor of commercial or residential investment real estate 5.

Member of an investment club

6. Member of any other board focused on investing in equities 7.

Member of an investment study club

8.

Other financial experiences not listed.

Those who are interested in serving on the Investment Committee should provide a statement detailing their financial background to Joline Hartman at joline@wsda. org. The deadline for consideration is Jan. 22, 2018.

th e wsda ne w s · issue 2, december· 2017 · www.wsda.org · 33

Join ZOS in their African mission work

The mission of Zosseo Overland Support (ZOS) is to connect essential dental services with the most underserved communities in East Africa. As they expand throughout Kenya and beyond, it is recruiting adventurous dental professionals to help shape their short-term programs and join their cause in the field.

A trip with ZOS offers volunteers challenging and highly rewarding experiences serving impoverished communities where oral healthcare professionals are practically nonexistent. From beginning to end, ZOS works to ensure a successful and memorable mission in the field. By offering your dental expertise to disadvantaged communities through ZOS once per year, you can amplify the impact of your support, and improve the lives of thousands of children and adults.

For more information about ZOS, please visit their website at zosseooverlandsupport.org. If you’ve ever considered volunteering your expertise abroad, contact Nate Moyer at nate@zosseooverlandsupport.org or 206-482-4048.

Puget Sound Christian Clinic needs you!

Puget Sound Christian Clinic is looking for dental volunteers Monday through Friday, with shifts between 8 a.m. and 4:30 p.m. The clinic asks for a minimum commitment of four volunteer days per year.

Volunteers are scheduled based on the type of dental care they would like to provide.

PSCC is not a walk-in clinic or urgent care clinic. Everything is scheduled, and a variety of dental services, including preventative care, crowns, CEREC, root canals, partials, and dentures, is offered.

The clinic has a team of staff to support the volunteers when they are onsite providing care. The clinic is located at 19820 Scriber Lake Road in Lynnwood, and features five new and fully supplied operatories.

Visit https://pschristianclinic.org/volunteer to submit a quick online application and see volunteer roles and descriptions.

For more information, contact volunteer coordinator Debra Haarberg at volunteer@ pschristianclinic.org or 206-899-4754.

Is your organization looking for dental volunteers?

Contact the WSDA News Managing Editor Rob Bahnsen and we’ll post your volunteer content. Call or email today for more information: rob@wsda.org or (206) 9735220.

issue 2, december, 2017

Dr. Theresa Cheng received the 2017 Washington State Outstanding Award for Service to Veterans from the Governor’s Veterans Affairs Advisory Committee at the 52nd Auburn Veterans Day Parade on Nov. 11, 2017. The award recognizes “clearly superior accomplishments, achievements, and outstanding performance.”

Cheng is a retired periodontist and affiliate faculty member of the University of Washington School of Dentistry. She is the founder of Everyone for Veterans, a 501(c)3 organization that has delivered an estimated $1 million in free dental care to low-income combat veterans.

In addition to dental care, Everyone for Veterans works to create stronger community links for returning combat veterans through its Wingman Program, in which volunteers help veterans find additional needed resources close to home. Cheng was nominated for this award by the University of Washington Oral Health Collaborative.

newsflash

Cheng honored

After more than 30 years of coaching Doctors, Blatchford Solutions is excited to announce a new, full-service brokerage business, Blatchford Transitions, Inc. Blatchford Transitions will offer services nationwide, helping dentists to buy and sell dental practices.

We are here to help Doctors prepare for and make rewarding transitions by expanding their thinking beyond what is presently being offered by other brokerage firms.

We look forward to working with you when it is your time to buy, sell or merge a practice. Please visit our website blatchfordtransitions.com or call us toll-free at (844) 735-7600 to discuss your transition needs.

Dr. Bill Blatchford

Pacific Dental Conference March 8-10, 2018

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3 4 · th e wsda ne w s · issue 2, december · 2017 · www.wsda.org

Dr. Richard P. Ferguson, MSD, Colonel, USAF Retired

Dr. Richard Pentecost Ferguson, MSD, Col., USAF Retired, died on Sept. 30, 2017.

He was 92. He was the ninth and last surviving child of Bessie Louisa Thompson Ferguson and Wallace Virgil James Ferguson.

Ferguson was voted most likely to succeed at Springfield High School. He was drafted into the U.S. Army during World War II and honorably discharged following the war. He enrolled in pre-dentistry at The Ohio State University, where he earned his BS degree. At Meharry Medical College in Nashville, he earned a DDS with honors.

In his senior year at Meharry, Ferguson was selected for the Senior Dental Program of the U.S. Air Force (USAF), becoming a Second Lieutenant in Reserve. A USAF Rotating Dental Internship at Valley Forge Army Hospital increased his service commitment by three years.

When Ferguson was a Lieutenant Colonel, he received a leave of active service to attend the Orthodontics Graduate Program at the UWSoD. During his military service, he practiced as an oral surgeon, a general dentist, and an orthodontist. His roles included Chief of Orthodontics, Senior Consultant to the Surgeon General (USAF in Europe), teaching orthodontia courses to dentists in Germany, The Azores, Austria, and Italy, Officer in Charge of Clinic, Deputy Base Dental Surgeon, Chief of Oral Surgery, Chief of Professional Services, and Oral Surgeon.

Ferguson was awarded The Legion of

Merit upon his retirement as Colonel in November 1973 for his exceptional meritorious conduct in the performance of outstanding service to the United States. After retiring from the military, he maintained a private practice in orthodontics in Seattle from 1973 to 2001, when he retired at the age of 75.

He was very active with the dental community on the local, state, and national levels, and served in many positions. He was a past president of the Seattle-King County Dental Society, (SKCDS), Washington State Dental Association (WSDA), and Washington State Society of Orthodontists (WSSO), and a Trustee of Washington Dental Service. He was a founder and steering committee member with the Seattle Vocational Institute Dental Assistant Program and Seattle Central College Dental Hygiene Program, as well as the South Seattle Community College Expanded-Function Dental Auxiliary Program.

Ferguson also served as Chair of the SmileMobile Advisory Committee, in 1996, Gov. Booth Gardner appointed him to the Washington State Dental Disciplinary Board, where he served two terms, as a member and as Chair.

At the University of Washington, Ferguson was a board member of the School of Dentistry Dean’s Club, a facilitator in an ethics course, and a clinical instructor. He served on the committee to select the Dean of the UW School of Dentistry and on the School’s Admissions Committee. In 2012, he received the Volunteer Service Award

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drs. ferguson, strom, and merrill

Dr. Richard P Ferguson and Mrs. Phyllis S. Ferguson

at the annual UW Health Sciences Martin Luther King Jr. observances. In 2005, the UW School of Dentistry Dean’s Club gave him its highest recognition, the Honorary Lifetime Member Award.

Ferguson was a member of the International College of Dentists, Pacific Coast Society of Orthodontics, American Association of Orthodontists, American Dental Association, and American Orthodontic Society of West Germany, and a consultant in orthodontics at the Goodwill Games. He was a Fellow of the Royal Society of Health in London, England, and a member of Omicron Kappa Upsilon National Dental Honor Society, Kappa Alpha Psi Fraternity, and the National Association for the Advancement of Colored People.

In his lifetime, Ferguson had many firsts, including being the first African American to attain the rank of Colonel in the USAF Dental Corps, the first African American dentist selected by AFIT to attend graduate training in dentistry, the first African American dentist to graduate in Orthodontics at the UW, and the first African American president of SKCDS, WSDA, and WSSO. Despite all of his involvement in professional and civic activities, he found much time to participate in his two favorite sports, hunting and fishing. Ferguson also enjoyed traveling and camping with the family.

Ferguson and his family have been members of Sand Point Community United Methodist Church (SPCUMC) in Seattle since 1968. At SPCUMC, he was an usher for many years and a chair of the finance committee. He served on the UMCPNC Board of Ordained Ministry and was appointed by Bishop Elias Galvan to the Institute for Ecumenical Theological Studies at Seattle University. Ferguson also served on the Wesley Homes Board of Trustees.

He was a former Scoutmaster for Boy Scouts of America, as well as past president of the Parent-Teacher Association at Mitchell Elementary School in Atwater, Calif., and the Rod and Gun Club in South Ruislip, England.

Ferguson was a loving husband and father. He was a calm, gentle, gracious, forgiving, and honorable person full of integrity, respect, and dignity.

Ferguson is survived by his wife of 65 years, Phyllis Simons Ferguson; their four children, Norman Richard, Kay Madelyn, Jocelyn Patricia and Jennifer Ann Ferguson; granddaughter Alana (Krstev) Brenner and grandson-in-law Manuel Brenner of Berlin, Germany; daughter-in-law Monica Wetzel and granddaughter-in-law Rachel Wetzel of Littleton, Colo.; and many nieces, nephews, great nieces, great nephews, friends, and colleagues.

in memoriam

in memoriam

3 6 路 th e wsda ne w s 路 issue 2, december 路 2017 路 www.wsda.org

Dr. Eugene “Bud” Strom

Pacific Theater through the end of World War II. After the war, he enrolled at the University of Washington School of Dentistry and received his DDS in 1950. He moved back home to Anacortes to establish his dental practice. It was then his leadership abilities shined, as he served in many organizations and held local elected offices, including mayor. Along with his dear friend and newspaper owner Wallie Funk, he helped Anacortes win the coveted “All-American City” award in 1958, which brought industry and jobs to Skagit County, and attracted the Shell and Texaco oil refining companies to Anacortes.

Strom was a man of many words! He loved to talk, share, and laugh. He was always encouraging and always positive, and he lived out this attitude wherever he could.

He loved a good joke, loved to discuss politics (especially Republican politics), loved his Norwegian heritage (Uff-da), and always had a smile that showed the love in his heart. In short, he was a charter member of the “greatest generation” that made an impact on our nation, because his life’s mission was simply to serve, love his neighbor, and love his God. In 1955, Strom married Jeri Borseth and together they were an amazing team raising four children: Teri Ramsey of Anacortes; Sandi McKenzie of Mill Creek; Karen (K-K) Iversen of Clinton; and Erik Strom of Seattle. He has eight grandchildren and five great-grandchildren. He is also survived by his sister and brother-in-law, Dr. Thomas and Alice Brooks of Anacortes, and numerous cousins, nieces, and nephews.

Dr. Osmond “Monte” Merrill

Dr. Osmond “Monte” Merrill, of East Wenatchee, Wash., passed away peacefully in his sleep on Oct. 12, 2017. He was 86.

Merrill was born on Dec. 24, 1931 in Idaho Falls, Idaho. Shortly after, his family moved to Richmond, Utah, where he graduated from North Cache High School. He attended Utah State in Logan, Utah for 18 months before being called to serve a twoyear mission. He left for the mission, but was there only one week when the draft board canceled all deferments in Cache Valley. Many of his friends shipped off to the Korean War, but he returned home,

th e wsda ne w s · issue 2, december· 2017 · www.wsda.org · 37

agreeing to continue in the ROTC while attending school.

At Utah State, he served as junior class president, president of Pi Kappa Alpha, and in other areas of student government and honorary organizations. He married the love of his life, Eunice Tidwell, in the Logan LDS Temple on May 16, 1951. They spent 66 wonderful years together.

After graduating from Utah State and ROTC, Merrill attended Meteorology School at the University of Washington as a member of the U.S. Air Force. He served military duty in San Bernardino, Calif., and Fairbanks, Alaska. Afterwards, he returned to Seattle and received degrees in dentistry and Orthodontics from the University of Washington. He served as bishop of the Seattle 8th Ward of The Church of Jesus Christ of Latter-Day Saints.

Merrill loved serving wherever and whenever he could, always being the first to volunteer. Many family members, neighbors, and friends benefited from his expertise in gardening, roofing, sprinkler systems, and turf placement. His garden produced an abundance of fruits and vegetables, and his yard was filled with roses of all varieties. He shared everything with family and friends. He loved canning, and memories made around the kitchen sink and stove will be treasured by his family.

He had a great love for the Boy Scouts of America and served for over 50 years in that organization, receiving the Silver Beaver Award while serving in the Chief Seattle Council. He became a Scout leader at age 70, and continued until he was 81.

Local Scouts said he was “Cool.” He will be greatly missed by all who loved him.Merrill is survived by his wife, Eunice Tidwell Merrill; children Marianne (Scott) Nash, Kristi (Mike) Anderton, Rob (Mary), Rick (Carlynn), and Tom (Elisabeth); 19 grandchildren; and 32 great-grandchildren. He is also survived by foster children Patricia, Kathy, and Alan Birdsbill; and two foster grandchildren who lived with them.

He was preceded in death by his parents, Osmond Marriner and Elthura Raymond Merrill, sister Patricia Michaud and brother James Merrill.

drs. ferguson, strom, and merrill

Dr. Eugene “Bud” Strom passed away on May 17, 2017.

Strom was known throughout Skagit Valley, as well as by many in his hometown of Anacortes and Guemes Island from his years of service as mayor, city council member, port and hospital commissioners, and countless other positions, boards and services, and civic, and charitable organizations. His dental practice spanned almost 40 years, and he was a strong advocate for his community, having served with the Anacortes Chamber of Commerce, and the Skagit Valley College Foundation, and his longstanding membership with the Anacortes Kiwanis Club.

Strom shined most at the intersection of his love of faith, his country, his friends, and his family. To say he loved people was an understatement. He was the ultimate networker and loved nothing more than to share his friends and connect them with other friends. But his Christian faith was his foundation and he loved his church, Anacortes First Baptist, where he served for many years as deacon, Sunday School teacher, and greeter. Strom simply loved to serve. Through the Salvation Army, he became one of the yearly iconic holiday sights ringing charity bells around Anacortes businesses for many years. His faith was his identity, and it was his hope that all would see God’s love.

Strom was born on Oct. 4, 1922, on Guemes Island. He attended the oneroom Guemes schoolhouse through eighth grade, and graduated from Anacortes High School in 1941.

He worked in the plywood mills of Anacortes and the Alaskan fish canneries to pay for his college education, where he hitchhiked daily from Anacortes to Mount Vernon to attend Skagit Valley Junior College. After two years, he transferred to the University of Washington, where he earned a BS in physics. He was a proud Husky and Sigma Nu fraternity brother, and would willingly sing the Husky fight song whenever asked!

In 1943 Strom became a weather officer in the U.S. Navy, attended Officers Candidate School at the University of Notre Dame, and received meteorological training at UCLA. He then served in Guam for over a year as a weather officer in the

in memoriam

in memoriam, continued

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3 8 · th e wsda ne w s · issue 2, december · 2017 · www.wsda.org

All Lewis County Dental Society Meetings are held at the Sweet Inspirations Restaurant from 6:00 - 7:30 p.m.

Monday, January 8, 2018 Anterior crown esthetics

Rafael Clark (Puyallup Dental Lab)

Monday, February 5, 2018 WSDA update

Dr. Cindy Pauley, WSDA President

Mount Baker Dental Society Tuesday, January 9, 2018 Dentistry in the Third World Dr Frank Repanich Max Dale’s, Mt. Vernon

Friday, February 2, 2018 Simplifying and selling the case and moving past insurance entitlement Dr Mark Murphy, Pankey Institute Midwinter Meeting Four Points by Sheraton, Bellingham

Pierce County Dental Society

Seattle-King County Dental Society Tuesday, January 30, 2018 Transition planning for mid-life dentists Speaker: Verlin Frickel, AFTCO consultant 6:00 – 9:00 pm The DoubleTree Southcenter Hotel Credits: 2

Tuesday, February 27, 2018 Top 15 mistakes employers make that lead to litigation Speaker: Bob Howie, attorney 6:00 – 9:00 pm The Bellevue Sheraton Hotel Credits: 2

Snohomish County Dental Society

Visit our website for more details and contact the SCDS office to register.

All SCDS General Membership meetings are held at the Mill Creek Country Club starting at 6:00 p.m with a social hour, followed by dinner at 6:45 p.m. and a one hour CE program at 7:30 p.m. Guests are welcome to attend.

Wednesday, February 21 Periodontal surgical procedures to facilitate orthodontic outcomes Pamela Nicoara, DDS, MSD SCDS General Meeting Credits: 1

Upcoming Meetings

Register Online At: www.pcdentists.org

Spokane District Dental Society

Saturday, January 16, 2018 To save or not to save: How do I decide?

Friday and Saturday, February 9 and 10 Ski/CE event

Dr. John West, and Dr. Jordan West General Membership Meeting 5:30 p.m., $41.00, includes dinner Tacoma Country & Golf Club To register: www.pcdentists.org Credits: 2

Schweitzer Ski Resort

Thursday-Saturday, April 19-21, 2018 Inland Northwest Dental Conference Northern Quest Resort www.indc-spokane.com

Tuesday, February 27, 2018 Customer service excellence

Robert Spector, author of “The Nordstrom Way” General Membership Meeting 5:30 p.m., $41.00, includes dinner Tacoma Country & Golf Club To register: www.pcdentists.org Credits: 2

CE AROUND THE STATE

th e wsda ne w s · issue 2, december· 2017 · www.wsda.org · 39

ce news component continuing education

Lewis County Dental Society

Health is

preventing disease, not just treating it.

Now Hiring General Dentists – Oregon & Washington Locum Tenens Dentists – Oregon & Washington Endodontists – Oregon Oral Surgeons – Oregon & Washington Orthodontists – Washington

willamettedental.com/careers Kelly Musick, Dentist Recruiter kmusick@willamettedental.com Tel: 503.952.2535

Mimi Whittemore, DMD, Managing Dentist

Our Commitment is to YOUR success

Congratulations on our recent transitions:

Over 65 years of expertise, offering short and long-term individual detail practice management, as well as transitions and associateships.

Dr. Ieva Dabeka to Dr. Jin Kim Kirkland, WA

Dr. John Ludu to Dr. Christopher Tung Auburn, WA

Dr. Donald Ausink to Dr. Mo Mahoutchi

Western WA: Kirkland

New

Ortho Space Issaquah

Bellingham (Adult Restorative)

New

Kitsap Peninsula Perio/ Restorative New NE Seattle Modified Start-Up New Mukilteo

Re-Listed

Grays Harbor County Reduced Price

find us on

Updated

New

New Liberty Lake New North Spokane New Lincoln County New Yakima Updated

San Juan Islands Longview

Walla Walla Associateship Spokane

Pending Pending

North Seattle

New

Bellingham

Federal Way, WA

Eastern WA:

Dr. Robert Jenkins to Dr. Eric Wagar Renton, WA

Dr. John Hoag and Dr. Michelle Dotsch to Dr. Jordan Brenner Shoreline, WA Dr. Anna Spencer to Dr. Melinda Bell Lakewood, WA

Dr. LaRae Van Derschelden to Dr. Steve Hwang Bothell, WA

Lake Chelan

Oregon:

Richland (Dental Space Only - Lease)

NE Oregon Associate to Purchase Opportunity

Moses Lake (Space Only)

knutzenmcvaygroup.com

(800) 953-7296

Todd McVay

Dave Knutzen

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OPPORTUNITIES AVAILABLE

OPPORTUNITIES AVAILABLE

ASSOCIATE WANTED — Established Bothell general practice seeking associate for Mondays-Thursdays for three weeks out of every month. Potential for purchasing in the future, after a 6 - 12 month trial period to establish compatibility and alignment of goals. Bothell is a wonderful community with good middle-class families, bike trails, restaurants, and some of the best schools in the state. Please send your resume to: dr.mep012@hotmail. com along with a cover letter introducing yourself, and we look forward to meeting you!

ASSOCIATE — We have a great associate opportunity for a new graduate or a long term home for a seasoned dentist looking to be compensated well with less of the headaches and stress. Group practice composed of general dentists, orthodontists, and oral surgeons. For new grads it’s the perfect opportunity to learn your craft by working side by side with generalists and specialists while being paid very well. Base salary starting at $150,000 plus bonuses. Full benefits package and moving allowance. State of the art clinics and equipment. Mix of children and adult dentistry. Mix of State and private insurance. Come try out the East side of the state where there’s 300+ days of sunshine, beautiful landscaping, the gorgeous Columbia River and family friendly communities! Position is for the Tri-Cities area. Please send inquiries to jbabka@ applesmiles.com.

DENTIST NEEDED — Family Health Center, Longview WA is looking for a DDS or DMD with at least 1 yr experience. NonProfit Community Health Center. WA State DEA license. Apply to jobs@cfamhc.org.

GENERAL DENTIST WANTED — NE Seattle General Dental office interested in adding general dentist for future business partnership/long term working relationship. Please include cover letter and resume. Send to NESeattleDentist@gmail.com.

ASSOCIATE WANTED — ISO associate that wants immediate or future 50/50 partnership buy-in. I’ll manage business for small fee and fully fund purchase. Give you full autonomy. Great option for stress free dentistry!

Email wsdaclassified@calderwood.org.

DENTIST NEEDED — General dentist wanted to join our experienced compassionate dental team 2-3 days a week in Zillah, WA. Serving diverse people of all ages with quality, comprehensive, gentle dental care. Contact Andrea: (509) 895-4066 drstafforddental@gmail.com.

SEEKING ASSOCIATE DENTIST — Part-time or Fulltime, Port Angeles, WA. Are you searching for an opportunity in dentistry that rises above the ho-hum of traditional private practice as well as the binding constraints of the corporation? Do you yearn for a setting that tirelessly cultivates clinical compassion and excellence alongside extraordinary teamwork and practice health? If so, we invite you to contribute your talent and passion to a leading dental organization that embodies Washington’s innovative spirit. Our aim is simple: We preserve the integrity of private practice while leveraging the power of the cooperative group. And here’s the real deal: You’ll work shoulderto-shoulder with some of the most talented and committed dental professionals and industry leaders. The tools, technology, and clinical support are unparalleled, and practice partnership is the end-game. The field of dentistry is progressively changing, and we’re at the forefront of the positive transformation. We hope you’ll consider joining us -- or at least exploring the opportunity — as we continue to strengthen an extraordinary culture that shines through our service to each and every patient. Please email resume to adam@atlasdentistry.com.

ASSOCIATE — We have a great associate opportunity for a new graduate or a long term home for a seasoned dentist looking to be compensated well with less of the headaches and stress. Group practice composed of general dentists, orthodontists, and oral surgeons. For new grads it’s the perfect opportunity to learn your craft by working side by side with generalists and specialists while being paid very well. Base salary starting at $150,000 plus bonuses.Full benefits package and moving allowance. State of the art clinics and equipment. Mix of children and adult dentistry. Mix of State and private insurance. Position available in Yakima/Sunnyside, Washington. Come try out the East side of the state where there’s 300+ days of sunshine, beautiful landscaping, the gorgeous Columbia River and family friendly communities! Please send inquiries to jbabka@applesmiles.com.

DENTIST NEEDED Puyallup-seeking FT General Dentist to join established family, cosmetic and implant dental practice. Dentist should be skilled and personable and willing to be an integral part of the practice and community. It would be ideal to find a dentist who wants a long term opportunity and a practice to call home. Partnership buy-in is desired and will be part of the discussion. Please e-mail resume and inquiries to: docvan99@aol.com.

GENERAL DENTIST — Spokane’s Dental Providers is looking for a driven, dedicated, and skilled general dentist to join our Maple Street Family Dentistry location in beautiful Eastern Washington. We have multiple privately held practices in the Spokane WA area that specialize in patient focused dentistry. Full schedule immediately in a family friendly environment. There are no management headaches with this well managed private practice. This practice has all the systems and pieces put together for an associate to have tremendous success. All aspects of dentistry here from same day crowns Cerac, restorative, cosmetics, endo, and implants and more. Future partnership and buy out opportunity here if we find the right fit for owner and associate. Generous Compensation Package depending on experience. Send Resume or Contact us! roxie@libertylakefamilydentistry.com. Visit our locations: www.libertylakefamilydentistry.com, www.latahcreekfamilydentisty.com, www.northpointefamilydentistry.com, www.maplestreetfamilydentistry.com.

FOR SALE — Periodontal practice for sale in Washington state. Realize your dream and tax advantages of practice ownership. South Puget Sound well established periodontal practice. Established in 1975 with large hygiene following. New office location designed by owner in 2013 with new Adec equipment, multiple implant systems, Piezo surgery units, Waterlase Express hard tissue and Picasso diode lasers. Experienced delightful staff. Owner willing to stay on to assist with transition. Respond to helmstetter.barbara@gmail.com or 503-799-4743.

DENTIST — Pedodontist, FT Associate, Eagle River, Alaska. Permanent position, 4-5 day work week, immediately available for an Alaska Licensed pediatric dentist.

Discovery Dental Kids is looking for a compassionate, pediatric dentist who will deliver excellent care to children of all ages from infants to teens. We provide a range of preventive and restorative services, oral sedation and GA with an onsite anesthesiologist. All in a beautifully custom designed practice located 15 miles from Anchorage and surrounded by mountain views and Eagle River.

Competitive compensation. Contact Leanne 907-3513459 for more details.

DENTIST - Genera FT Assoc. Eagle River, AK. Fantastic career opportunity! Permanent position 4 to 5 days per week immediately available for an Alaska licensed general dentist. Legacy Dental Arts is looking for a compassionate, general dentist who will deliver excellent care to mainly our adult patients. Our office is staffed by a group of dedicated team members committed to proving a wide range of preventive, restorative services, cosmetic and implant services with Sedation options available, all in a relaxing atmosphere providing the best experience for each and every patient. Located 15 miles from Anchorage, our beautiful practice is designed specifically with adults in mind, is surrounded by scenic mountain views and breathtaking Eagle River. Competitive compensation and benefits. Contact Leanne 907-351-3459 for more details.

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ASSOCIATE NEEDED — Established Seattle dental office looking for an Associate Dentist to work 3-4 days a week. Clinical staff consists of two dental assistants and a licensed denturist. Please e-mail your Resume to HealthySmilesDDC@comcast.net if interested. New graduates welcome to apply.

GENERAL DENTIST — This is a fantastic opportunity in beautiful Eastern Washington for a general dentist. We are seeking a part-time 1-2 days a week, flexible schedule associate to be apart of our growing family dental practice in north Spokane Washington. Dr. Robb Heinrich and the team are seeking an associate that is experienced in all aspects of general dentistry, enjoys implant and minor oral surgery types of procedures as well, feels comfortable working independently. Eastern Washington is ideal for enjoying outdoor activities from snow skiing, water skiing, hiking, and fishing. Please email your CV to Julie@ trgcoaching.com.

DENTIST NEEDED — Seeking skilled dental associate with 2+ years experience. 3-4 days/week for a general practice. Offices in Lynnwood/North Seattle. Must be able to work on Saturdays. Please send resumes to dentaladsml@gmail.com.

GENERAL DENTIST ASSOCIATE POSITION — Option to buy. Existing DDS with is looking to be retired within the next year or sooner. This private practice (30+ year patient base) is open Mon-Thurs (Mon-Wed 8-5, and Thurs 9-3). Prefers someone with at least five years of experience. Part time to start, (3 days) building into full time. Substantial patient base! Salary DOQ. Email: lori. leonarddds@outlook.com.

SPOKANE — Seeking full-time general dentist, able to work a varied shift schedule including weekends; must be able to do all aspects of general dentistry including molar endodontics and 3rd molar/surgical extractions; able to adapt to new systems and paradigms; great opportunity to grow and learn; 1-5 years experience preferable. Unlimited income potential! Send resume to Dr. Bradley J. Harken; bradharken@hotmail.com.

DENTISTS NEEDED — Dental Professionals is recruiting dentists for temporary and permanent positions throughout western Washington – Vancouver to Bellingham and the Olympic Peninsula. No fee to you and you pick the days and geographic locations that you are available to work. This is a great opportunity to earn supplemental income or find a permanent position. If interested please call Bob at (206) 767-4851.

GENERAL DENTIST NEEDED — We are interviewing for a general dentist position in our growing practice. The dentist should have at least five years of experience and should feel comfortable doing molar root canals and surgical extractions. We have clinics in South Seattle and Kent. We need a dentist that can work 2 to 4 days in a week. Please send us your Resume to jobs@buriendentalcare.com or call 425-647-4318.

FULL-TIME ASSOCIATE IN BELLEVUE — We are looking for full time associate in Bellevue to work 4+ days a week . We are a top office in our area. Beautiful modern office with state of the art technology. Fantastic patients and team. Fully digital. Must be highly skilled and experienced. Ready to learn and be a part of the team. Outstanding earning potential. Please email resume to bellevuedentists@gmail.com.

classifieds issue 2, december 2017

OPPORTUNITIES AVAILABLE

clinical corner issue 2, december 2017

CLINICAL CORNER Expansile radiolucency, right posterior mandible

Contributed by:

Figure 1

Dr. Todd Carter, Maui Oral & Maxillofacial Surgery, Hawaii

History of present illness

This is a 72-year-old male who visited his dentist with a chief complaint of pain in the right posterior mandible associated with the only intact tooth remaining in his mouth. The tooth had significant mobility.

The panoramic radiograph showed a single tooth with severe periodontitis involving the periapical area (Figure 1). Clinically, there was right facial swelling and a hard mass palpable at a right angle of the mandible. CBCT images displayed a large expansile radiolucency at the right posterior mandible with perforation of the cortices as well as mildly scalloped borders (Figure 2). The patient’s past medical history is significant for nephrolithiasis, hypertension, hypocholesteremia and type 2 Diabetes.

Test your knowledge!

Visit https://dental.washington.edu/oralpathology/case-of-the-month/ and see if your assessment of the case is correct.

Figure 2

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OPPORTUNITIES AVAILABLE

OFFICES FOR SALE OR LEASE

MULTI-SPECIALTY GROUP PRACTICE OPPORTUNITIES — With more than 400,000 patients throughout our 50+ practice locations in Oregon, Washington, and Idaho, and a built-in specialty referral network to more than 30 specialists, Willamette Dental Group has been a leader in preventive and proactive dental care since 1970.

What makes this multi-specialty group practice unique, and better, is a commitment to proactively facilitating the best possible health outcomes. We currently have openings in Oregon and Washington for general dentists, endodontists, oral surgeons, pediatric dentists, and locum tenens dentists. As a member of the Willamette Dental Group team, we offer a competitive salary commensurate with experience. We are a performance based culture and offer a generous and comprehensive benefit package. Among the many amenities we offer are competitive guaranteed compensation, benefits, paid vacation, malpractice insurance, in-house CEs, and an in-house loan forgiveness program. Please contact Kelly Musick at kmusick@willamettedental.com and visit www.willamettedental.com/careers to learn more!

OPPORTUNITY WANTED — 2017 University of Washington SoD graduate looking for a general dentist position in the Tri Cities area. View my CV here: http://docs. google.com/document/d/1oABbEGKJsaW-X9jzY7bFDbbfHGwfnswRDPX0juWzhE0/edit

FOR SALE, WENATCHEE — Practice for Sale Wenatchee LOWERED PRICE, four chairs, modern downtown office, all fee for service patient, Last 12 month, grossed $600K, Took home over $328k as an owner dentist working 3 days/ week. doing basic general dentistry. Sale by owner, Asking $300K..

Doctor wants to retire and move. parkbus@live.com.

GENERAL DENTIST NEEDED — For busy Community Health Center in Yakima County. Dentist will see all ages, children and adults. Support staff include bilingual dental assistants, Registered Hygienists, and connection to a strong integrated team of medical and behavioral health, nutrition, optical, and essential needs providers. Clinic has integrated Electronic Health Records, and state of the art equipment. Looking for compassionate individual interested in serving low income individuals, including agricultural works and homeless. Dentist works four 10hour days, competitive compensation package. YNHS is an eligible site for National Health Service Corps scholars, loan repayment, and Washington Health Loan Repayment. Contact rhonda.hauff@ynhs.org.

DENTIST OPPORTUNITY IN WESTERN WASH. — Seeking experienced dentist for busy, well established, successful, fee for service, group dental practice. Fulltime position available. Excellent immediate income opportunity ($180,000 to $375,000 + per year) depending on productive ability and hours worked. Secure, longterm position. You can concentrate on optimum patient treatment without practice management duties. Modern well-equipped office with excellent staff, and lab services provided. If you are bright, energetic with a desire to be productive, very personable, and people oriented, and have great general and specialty clinical skills, Fax resume to Dr. Hanssen at (425) 484-2110.

ORTHODONTIST NEEDED — We are looking for an orthodontist for 1 to 2 days a week in our Kent clinic. The orthodontist needs to bring his/her team and supplies. We get 10 new ortho patients per week. We provide excellent compensation based on collection. Please send us your resume to jobs@buriendentalcare.com or call 425-647-4318.

OPPORTUNITIES WANTED BOOST PRODUCTION — Want to boost your in-house production by not referring out your patients for treatment? General dentist with over 25 years of experience in private practice with strong skills in oral surgery and endodontics available to see patients in your practice on Fridays and Saturdays.Call (360) 402-9370 or e-mail scubatooth@msn.com.

OPPORTUNITY WANTED — 2015 Graduate of Rutgers University, School of Dental Medicine, seeks periodontics and dental implant surgery position in greater Seattle area. View my CV here: http://drive.google.com/file/ d/0BzGC80fBfjslaHY5djN6aDFnRms/view?usp=sharing.

OPPORTUNITY WANTED — 2107 Graduate of Midwestern University College of Dental Medicine - Illinois, seeks general dentistry position in northwest Washington. View my CV here: http://drive.google.com/file/d/0BNJym6Wa0I1N3lxU1lwT2pUNmM/view?usp=sharing.

ENDODONTIST SEEKS WORK — Experienced endodontist seeking part-time work. Commuting from Kirkland. Licensed in WA. Review my resume: https://www. dropbox.com/s/pnuhyi43volgxne/Resume.pdf?dl=0.

FOR LEASE — Medical/Dental suites. 1,004 SF - 2,413 SF. Campus setting with other medical professionals located at 2317 SW 320th Federal Way, WA 98023 Contact Brian Clapp at Kidder Mathews (206) 248-7316.

OPPORTUNITY WANTED — 2017 Graduate of Roseman University of Health Sciences seeks general dentistry position in the Tumwater, Olympia, Lacey, Yelm, Elma areas. View my CV here: https://www.dropbox.com/s/rbs19i1oll5jf9h/Copy%20of%20LanceCV.pdf?dl=0.

FOR SALE — RIDE participants - Interested in keeping your obligations to practice in a Washington state rural community, but have a desire to return to the West side of the state for your career? I have a turnkey practice for sale in rural Whatcom County. directly on the Puget Sound waterfront community of Blaine. We are a designated under served rural community that should meet the needs of your Ride obligations, Search blaineharbordental.com then email me at blaineharbordental49@gmail.com or call me (360) 961-2598 to learn more.

OPPORTUNITY WANTED — 2017 Graduate of : St. Barnabas Hospital, NY seeks pediatric dentistry position in Greater Seattle, King, Snohomish, Skagit or Whatcom counties. View my CV here: : http://www.dropbox.com/s/0e05fcy7ddmxmv2/CV%20-%20Aleem%20 Noor%2C%20DMD%20Classifieds.pdf?dl=0.

BELLINGHAM — Lease turnkey dental suite. Formerly successful pediatric and orthodontic Class-A office space.

Save $200,000+ construction costs. Ample parking. Interstate-5 access. High-traffic/visibility location. Customization available. Lincoln Professional Center: 360-739-1421 adengst@gmail.com.

OPPORTUNITY WANTED — 2017 Graduate of Woodhull Medical Centerseeks pediatric dentistry position Seattle-area and suburbs. View my CV here: https://docs. google.com/document/d/1c8shLMJ-k9V3bMaJqkq5cCWV2Xv5UCZUNyljP88t31Y.

FOR SALE — Lynnwood established general dental practice available for purchase. Five ops, collections in the mid $800’s consistently for past three yrs. Please call (206) 920-6217.

LOOKING TO PURCHASE — Planning to retire or sell?

UWSoD graduate wants to purchase/associateship to purchase four ops+ GP practice along I-90 corridor Seattle to Snoqualmie and North. Contact nyenyet@msn. com or (425) 269-9112. Confidentiality guaranteed.

OFFICES FOR SALE OR LEASE CLE ELUM — Well established, general practice for sale, located in a fast growing area. 4 complete operatories, 1850 square feet. Option to lease or purchase building. Located 1.5 hours east of Seattle, 10 minutes from Suncadia. Contact Dr. Lorin Peterson at klcehome@msn.com or 509-6741389.

SILVERDALE - Stand alone dental office building for sale.

The building is about 1800 square feet and has five operatories with custom cabinetry, two accessable restrooms, business office with three work stations, staff room, private office, lab, storage, etc. Operatories have a view of a salmon creek, and a deck overlooks the woods and creek. Offered for sale for $489,000. For more information e mail Dr. Morton at andhilldent@hotmail.com or contact by phone at 360-621-4399.

SE KING COUNTY PRACTICE FOR SALE — WOW! GP doctor retiring, loyal staff and patients. Five ops approx.

2,000 sq. ft. 45 minutes to skiing or Seattle. Growing family community. Collecting approx. $500K. mortsgreb2aol.com.

FOR LEASE — Sammamish Plateau medical/dental Suite, 3300 SF. Growing demographics. Class-A building, good street visibility. Eastlake, Skyline, Eastside Catholic High Schools nearby. 22603 NE Inglewood Hill Road, Sammamish, 98074. Contact Dr. Greg Ogata 425-829-4858.

SPANAWAY/SOUTH TACOMA — Practice for sale. Asking $355K. Beautiful. Brand new office - 1 Yr Old. Collection at 130K+ a year, with two doctor days. Growing population/ jobs. High Visibility facing a busy Freeway. Work FT to bring office to 1 million. four fully functional operatories, with a fifth operatory plumbed. Digital-Xray, panorex, touch screen computers. contact thuandp@hotmail.com for info.

FOR SALE — New practices for sale, located in Bellevue, Burien, Tukwila, Olympia, Tacoma. Also numerous preexisting dental spaces for lease. Call today. New office development consultants for over 35 years. Annie Miller at REMAX (206) 715-1444.

FOR LEASE — Dental suite available in classic mid century Shoreline building. 1,500 SF, room for four chairs, large parking lot, no stairs. $3800/mo gross lease. Call or text Greg at (808) 285-9317

FOR LEASE — 2,400 sq ft excellent visibility and high traffic space available for lease in fast growing and desirable part of Richland, WA. Brand new building on a hard corner next to a Panera Bread. Neighboring anchors include Walmart and Target. Please call (509) 554-2133 or email dkdhillon85@yahoo.com to inquire for more information.

FOR SALE — Turnkey opportunity. Three enclosed ops in a 1000 sq/ft suite. Adec chairs and front delivery units. Please inquire at 206-919-9155. Great location.

BELLEVUE OFFICE SPACE FOR LEASE — Fully built out For Lease – four ops, high end finishes, 1,250 sq. ft. Plenty of Parking. Contact steve@omni-pg.com.

FOR LEASE — Last remaining space available in immaculate dental/medical building. Located in Olympia, WA near Providence St Peter Hospital. Great visibility and parking.

Approximately 2140 SF. Generous TI allowance for qualified tenant. Contact Quint Newell (360) 688-8333.

th e wsda ne w s · issue 2, december· 2017 · www.wsda.org · 45

classifieds issue 2, december 2017

OPPORTUNITIES AVAILABLE

DG Transitions LLC

DG Advisors

5808 Lake Washington Blvd NE Suite 101

Dental Wealth Advisors LLC

LLC

Kirkland, WA 98033

We’re your Transitions Specialist, CPA,& Wealth Advisor

|

425-216-1612

Transitions Done Right

SM

We bring all of our tools and expertise to bear to achieve your desired transition and through tax and other planning, leaving more of your hard earned value in your pocket.

The Dentist’s Advisor

SM

For dentists and specialists who believe that planning, implementation and monitoring are crucial to long-term financial success and quality of life.

The Dentist’s Wealth Advisor

SM

Comprehensive Financial Planning* Wealth Management Investment Management Retirement Plan—CFO Services

General Dental Practice Opportunities KENT

3/6 ops > Collecting $415K

REDMOND

3/4 Ops > Collecting $592K

RENTON

4 Ops > Collecting $693K

SOUTH EVERETT

5/6 ops > Collecting $662K

*Personal financial planning, Investment & Wealth Management Services provided by Dental Wealth Advisors, LLC a Registered Investment Advisory

Pending Transitions WHIDBEY ISLAND

General Practice > Collecting $1.2M

EASTSIDE - NORTH

General Practice > Collecting $582K

GREATER OLYMPIA AREA

General Practice > Collecting --

NORTH CENTRAL WASHINGTON

Pediatric > Collecting --

SOUTH SNOHOMISH COUNTY

General Practice > Collecting $625K

WESTERN WA [CLOSED]

Prosthodontic > Collecting $1.385M

Coming Soon Many more...watch for details coming soon!

sam@cpa4dds.com

:

mmb@cpa4dds.com

:

nate@wealth4dds.com

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karrie@cpa4dds.com

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Jennifer@cpa4dds.com

4 6 · th e wsda ne w s · issue 2, december · 2017 · www.wsda.org

Call 425-216-1612 or jennifer@cpa4dds.com us today to see how we can help you!

DG Transitions LLC

The Dental Group

Comprehensive | Professional | Tax Efficient LLC A DENTAL GROUP COMPANY

GENERAL/COSMETIC PRACTICE FOR SALE, OLYMPIA — Beautiful, state-of-the-art practice in the heart of the State’s capital! Buy-in/out option available. eight fully-computerized operatories w/Adec chairs. Digital radiography and pano. Lasers. Nitrous. Rotary endo /elements obturation. Dexis CariVu. Intra-oral cameras. iTero.

Dentrix/Dexis. 3,900 sq/ft approx. For more information contact: Jennifer Paine at (425) 216-1612 or Jennifer@ cpa4dds.com.

PEDIATRIC W/ORTHO PRACTICE FOR SALE, SE LAKE WASHINGTON — Dual-specialty practice. Large modern facility collecting $1.9M w/ latest computerization, ortho imaging Pan/Ceph and software. Long-term lease available.

Staff trained expanded duties, modern premedication techniques & general anesthesia. Eight chairs fully-plumbed for all utilities/N2O. Ample parking near major area hospital. Owner willing to work-back. For more information contact: Jennifer Paine at (425) 216-1612 or Jennifer@ cpa4dds.com GENERAL PRACTICE FOR SALE, KENT — Excellent opportunity poised for growth! Collecting $415K. 3 fullyequipped operatories with three additional available. Digital radiography. Private office. X-ray. Storage. Lab. 2,370 sq/ft. approx. Currently referring out: Implant placement; Third molar removal & Molar endo. For more information contact: Jennifer Paine at (425) 216-1612 or Jennifer@ cpa4dds.com GENERAL PRACTICE FOR SALE, RENTON — Tremendous growth potential. Collecting $693K. Four fullyequipped digital operatories. Referring out: some third molar; endo, implants & gum grafts. Avg. 30 new patients in past 90 days. X-ray. Pano. For more information contact: Jennifer Paine at (425) 216-1612 or email Jennifer@ cpa4dds.com.

MAPLE VALLEY DENTAL OFFICE FOR LEASE — Start-up or move your existing practice. Fully built out with five operatories, Plenty of parking in plaza. Approximately 1,524 sq. ft. with favorable lease terms. Email Steve Kikikis - steve@ omni-pg.com.

MARYSVILLE DENTAL BUILDING FOR SALE — 6,065 sq. ft. three tenant medical dental building + additional 12,870 sq. ft. for sale. One dental office available to occupy – great user/owner potential. Contact steve@omni-pg.com.

MAPLE VALLEY DENTAL BUILDING — Building for Sale with existing dental office space for lease. Building is 6,400 sq. ft on .95 acres. Dental space is 4 operatories. Growing area. Contact steve@omni-pg.com.

BELLEVUE MEDICAL/DENTAL OFFICE SPACE FOR LEASE — Bellevue Medical/Dental Office Space for Lease – 2,890 sq ft. of space. Prime location on the future light rail corridor. Contact steve@omni-pg.com.

LYNNWOOD MEDICAL/DENTAL OFFICE SPACE FOR LEASE — Lynnwood Medical/Dental Office Space for Lease – 1,400 sq ft. with four ops. Located within the City Center.

Contact steve@omni-pg.com.

NEW LISTING! BURIEN GENERAL DENTAL PRACTICE FOR SALE — Five ops with room for five more. Collections over 1m. Office condo also for sale. Email frank@omni-pg. com for more details. (WD186) NORTH WHATCOM COUNTY PRICE REDUCED! — North Whatcom County general dental practice for sale. Annual collections of $400,000. Located on busy street. Newer equipment, pano, etc., Beautiful city near the Canadian border. Contact Rod Johnston at 877-866-6053 ext 1 or rod@ omni-pg.com. (WD120)

OFFICES FOR SALE OR LEASE

OFFICES FOR SALE OR LEASE

GRAYS HARBOR FEE FOR SERVICE GENERAL DENTAL PRACTICE FOR SALE — Annual collections over $200,000, four operatories, lots of parking on busy street. Good opportunity to own your own practice inexpensively and then grow from there. ​Contact Rod Johnston of Omni Practice Group at rod@omni-pg.com. (WD131)

PERIODONTAL, IMPLANT, RESTORATIVE PRACTICE for Sale. Poulsbo, WA. Turn-Key. $683K Production.

Digital, Piezo, Nobel/Straumann Systems. Active Periodontal/Restorative Patients. Build Practice starting with Immediate Income Patients. Todd McVay at todd@knutzenmcvaygroup.com or (800) 953-7296.

DOWNTOWN SEATTLE GENERAL DENTAL PRACTICE — Annual collections of $1 million in newly remodeled four operatory practice. Join Amazon, Microsoft and other large corporations in growing North Downtown Seattle area. Contact frank@omni-pg.com. (WD167)

FOR SALE — Well-established (40 years) dental office for sale in stand alone building. Othello, Washington. Call (509) 989-1143 for details.

SOUTH SOUND ORTHO PRACTICE FOR SALE — Annual collections of over $600,000 in six chair office in a standalone building. Some DSHS patients. Good visibility. Contact rod@omni-pg.com. (WD169) FEDERAL WAY GENERAL DENTAL PRACTICE FOR SALE — Annual collections over $1 million. Very nice design and well kept modern office. Four operatories with room to grow.

Contact frank@omni-pg.com. (WD170) DES MOINES GENERAL DENTAL PRACTICE FOR SALE — Nice location in newer office. Annual collections over $600,000. Good new patient flow. Four operatories with room to grow. Contact frank@omni-pg.com. (WD171) SKAGIT COUNTY GENERAL DENTAL PRACTICE FOR SALE — Annual Collections over $250,000. Four operatories. Be the only dentist in town. If you’re desiring an easypaced practice and a relaxing, outdoor lifestyle, this may be the practice for you. Contact Frank at frank@omni-pg.com.

(WD172) WESTERN SKAGIT COUNTY GENERAL DENTAL — Located near the water in Western Skagit County. Annual collections of approximately $400,000 per year. Four operatories. Downtown practice location. Contact Frank at frank@ omni-pg.com. (WD173) GENERAL DENTAL PRACTICE NEAR UNIVERSITY OF WASHINGTON — Three operatories with annual collections of $350,000 on 3.5 days per week. Area is being regentrified with new restaurants and buildings. Contact frank@ omni-pg.com. (WD174) LYNNWOOD BOUTIQUE PRACTICE FOR SALE — In medical condo which is also for sale. Three operatories. Great merger opportunity, or small solo practice. Contact frank@ omni-pg.com. (WD175) OLYMPIA GENERAL DENTAL PRACTICE FOR SALE — Annual collections over $1.1 million with good cash flow to doctor. Building also for sale. Strong hygiene program. Contact frank@omni-pg.com. (WD176) NORTH KING COUNTY GENERAL DENTAL PRACTICE FOR SALE — Annual collections of $180,000, three operatories on busy corner lot. 1,000 sq. ft. Building is for sale at $650,000. For details, email rod@omni-pg.com. (WD178) NORTH SNOHOMISH COUNTY PRACTICE FOR SALE — Annual collections over $650,000. Great visibility with awesome signage. Located 40 miles north of Seattle. Email frank@omni-pg.comfor more details. (WD179) EAST OF LAKE WASHINGTON PRACTICE FOR SALE — Just off of I-90. Annual collections over $400,000. Great location. Two ops with possible room to grow. Email frank@ omni-pg.com for more details. (WD180) ENDO PRACTICE FOR SALE IN SOUTHERN OREGON — Annual collections of. $600,000 on 100 days of work.

Incredible potential for growth. Doctor will introduce you to all referrals. Asking $300,000. Email megan@omni-pg. com. (OD105)

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SPACE FOR LEASE, WENATCHEE — Dentist moving to new location. 3,504 sq.ft + 300 sf basement. Presently 10 ops can be split-up call 509-421-4914 or email drharveyopenwide@gmail.com.

FOR SALE — Bellevue practice for sale, close to Microsoft.

Digital rad, panoramic, 1700 sq ft with 4 ops, 600k+ collections on 3 day week reply to Bel.Red.Dental@gmail.com.

FOR SALE — Dental professional property for sale.

Northside Professional – 300 Pelly Avenue North – Renton, Washington Excellent owner/user opportunity - 4,396 SF building with 1,239 SF vacant for owner/user Contact: Chris Rohrbach (425) 646-5266 – rohrbach@ broderickgroup.com Broderick Group, Inc. FOR SALE — Modern general dental practice in downtown Bellevue. One to two years association with sale price to be determined at today’s value plus one half of earned equity at the time of transition. Six chair office, built out in 2008, chartless, digital pano and xrays. Email inquiries and resumes to: office@dentistryinbellevue.com.

EASTERN WASHINGTON CHELAN — Practice for sale.

Established 1978. New building and equipment 2006.

Four complete ops, 1500 sq.ft building, digital x-rays and pano. By owner/ dentist. Doctor wishes to retire. Will stay to transition new doctor. Reply: crgav523@aol.com.

FOR SALE, BELLEVUE — Ideal for a specialist or a general dentist start-up. Beautiful turn-key dental space for sale in Bellevue, top quality construction, DanNix design. Located on the growing Bel-Red corridor close to Microsoft, 520, new multi-family development, and the new REI corporate headquarters. Fully equipped with three operatories, all ADEC, Pano, plumbed nitrous, and separate storage space with compressor. The lease term is excellent and structured simply with base monthly rent.

There is no triple NNN pass through for expenses. Please contact financial@belmoddental.com for more details.

G/P PRACTICE FOR SALE IN NORTH KING COUNTY — Annual collections almost $900,000. Five operatories, Dexis Digital X-rays w/ two sensors. Office located in the prime location in town. Practice has been in same location since 1975. Well trained and tenured staff will assist with the transition and stay on with the practice.

Seller is a Delta Premier Provider. Seller does no endo, oral surgery, or pedo. Low overhead and hi net practice with great cash flow. Contact: Buck Reasor, DMD, Reasor Professional Dental Services, info@reasorprofessionaldental.com, (503) 680-4366.

FEE FOR SERVICE PRACTICE FOR SALE IN SEATTLE — 2016 collections of $1,350,000. Cosmetic/reconstructive in the Kois philosophy. Fee for service practice Great cash flow. Four fully equipped operatories, digital XRays, refers out endo and oral surgery. Well trained and experienced staff will continue and assist with the practice transition . Well established practice that has been in the same location for over 20 years. Selling Dr. will mentor purchasing Dr. for a limited time. Buck Reasor, DMD, Reasor Professional Dental Services, info@reasorprofessionaldental.com, (503) 680-4366.

classifieds issue 2, december 2017

OFFICES FOR SALE OR LEASE

DG Transitions LLC

425-216-1612 dentalgroupllc.com

The Dental Group

Comprehensive | Professional | Tax Efficient LLC A DENTAL GROUP COMPANY

Delivering Solutions For Your Long-Term Financial Success Acting as your Chief Financial Officer for your practice and as a Personal Wealth Manager for your family.

The Dentist’s CPA

SM

For dentists and specialists who believe that planning, implementation and monitoring are crucial to long-term financial success and quality of life.

The Dentist’s Advisor

SM

Comprehensive Financial Planning* Wealth Management Investment Management Retirement Plan—CFO Services

Sam Martin MBA(tax) , CFP®, CPA

Margaret M. Boyle CPA, CVA

Nathan J. Ricks CFP®, MS

Call 425-216-1612 today to see how we can help you!

The Power of Planning Can you imagine the leverage you can obtain by having coordinated plans for your practice; taxes; your future retirement income and your practice transition?

Jennifer Paine Project Manager/ New Client Development

Got an hour? Contact Jennifer Paine for a complimentary one 4 8 · that e wsda ne w216-1612 s · issue 2,or december · 2017 · www.wsda.org hour consultation (425) jennifer@cpa4dds.com

OFFICES FOR SALE OR LEASE

FOR LEASE — Downtown Redmond medical/dental office space for lease. Up to 2,800 sq ft. of space on the second floor, floor to ceiling windows on all sides. Prime location in City Center Building across the street from City Hall, Library, School, and Bus Stop. Perfect for high visibility. Building currently occupied by two GPs, an endodontist, chiropractor, and physical therapy clinic.

Please email redmonddds@gmail.com.

FOR LEASE — Quality professional office space for lease in the heart of the Renton Highlands in the Highlands Professional Plaza medical dental building. Excellent place for an oral surgeon and/or endodontist to open a satellite office or start up practice. Currently there are two GP dentists, a pedodontist, an orthodontist and a large physical therapy clinic. This building has a proven track record of successful businesses because of its location and quality. The building sits across the street from Bartells, QFC, and Starbucks. There are six elementary schools and four high schools within two miles. Get close to where the people live and enjoy fast practice growth.

Call (206) 595-9100.

BELLEVUE/FACTORIA — Newly renovated (incl hardwood floor & granite reception countertop, etc.) dental office for lease. 1,200 sq. ft. Three-ops (fourth op can be added) in a stylish off bldg. Winner location. Easy I-90/I-405 frwy access. Across the street from Factoria Mall. 15’ pole sign by Factoria Blvd (206) 915-2263 Mark.

SERVICES

FOR LEASE – Brand new and modern pediatric practice located in professional medical/dental building in Bothell. Completely built out with equipment and furniture.

Ready to see patients immediately! 2900 sq/feet, Eight operatories, including a surgical suite. Perfect set-up for pedodonist or pedodontist/orthodonist combination.

Contact Sonal @ dmgdentalsp@gmail.com.

INTRAORAL X-RAY SENSOR REPAIR — We specialize in repairing Kodak/Carestream, Dexis Platinum, Gendex GXS 700. Repair & save thousands over replacement cost. We also buy & sell dental sensors. www.RepairSensor.com / 919-924-8559.

AVAILABLE, SOUTHCENTER — Just available. 1200 square foot fully equipped four operatory dental space.

Cerec , Panoral, four chairs, lights, nitrous, air and vacuum all available and in place. Please call Dr. Jerome Baruffi at Medical Centers Management (206) 575-1551.

USED/REFURBISHED EQUIPMENT — Adec, Gendex, Pelton Crane, DentalEZ, Porter, Air Tech, Midwest, Midmark and etc. Lab equipment. Parts are also available for almost all equipment. Call Dental Warehouse at 800488-2446 or http://cascade-dental.net.

OFFICE FOR SALE OR SUBLEASE — Health issue forces sale of “Turnkey” office. Six months of free rent offered and excellent pre-negotiated lease terms for nine years. Attractive, fully equipped, five operatory dental office in developed UW/Laurelhurst area. Excellent, contemporary design -1850 sf with separate consultation op, sterilization room, private office for two DDS, handicap bathroom, full laboratory for technician and staff room. Attractive 3rd floor location provides excellent natural lighting in every operatory. Sale includes all dental and office equipment - NO Patients. (dental chairs, lights, units, handpieces, instruments, x-ray equipment, office furniture and built-in cabinetry throughout.) Office appraised above $200,000; listing for $120,000 plus 6 month free rent offer. Excellent value and location for established DDS or perio startup. Email rleemfp@gmail. com for photos and additional information or call/text (206) 949-2958.

FOR SALE, LOWER PRICE!!­— Gently used 2 yr-old digital pano (Instrumentarium OP30)- $13k This unit has the Extra-Oral Bitewing program as well as TMJ Projection. The images are brilliant and easy to diagnose from. Buyer responsible for cost of moving, installing and insurance for the move. admin@UptownDentalGigHarbor.com.

FOR IMMEDIATE OCCUPANCY — A fully plumbed dental office. 1,350 sq ft , three operatories, air, water, vacuum, nitrous oxide and oxygen, private office, lab, staff lounge, separate staff entrance. This office has exceptional exposure to the Southcenter Mall traffic. Please call Dr. Jerome Baruffi at Medical Centers Management (206) 575-1551.

FOR SALE — General practice in Battle Ground, WA. Three fully equipped operatories, busy main street location. Contact Vicki at (360) 521-8057 or lyledkelstrom@ gmail.com.

FOR SALE — General practice in beautiful Central Washington, same owner since 1979, consistent annual collections: $700,000, 60 percent OH, largely FFS, digital technology, 3,400 sq. ft., five ops, asking $546,000.

Email: FredH@arizonaTransitions.com.

DENTAL EQUIPMENT FOR SALE

OFFICE CONSTRUCTION CONSTANTINE BUILDERS INC. (CBI) — WSDA endorses CBI as their preferred builder of Dental facilities with over 25 years of experience from ground up buildings, renovations, remodels, and interior tenant improvement projects. All projects are completed on time and within budget. CBI provides the highest level of quality service with integrity that exceeds our client’s expectation. Please see our display ad on page two and website at www.constantinebuilders.com for additional information and how you can become another satisfied client. Telephone (206) 957-4400, O. George Constantine.

CLASSIFIED ADS IN THE WSDA NEWS Visit wsda.org/news/classifieds/ to place your ad and select the issues you would like your ad to run in. Follow up your submission with a phone call to Rob at (206) 9735220 to submit your credit card information (sorry, no check payments), and your ad will be placed.

Sell your practice or fill a position quickly?

Don’t worry, you’re only charged for the ads that run. We’re flexible, and the process is painless and cost effective.

Pricing is as follows: Members: $50 for the first 30 words, $1 per word for each word over 30.

Non-members: $100 for the first 30 words, $1 per word for each word over 30.

th e wsda ne w s · issue 2, december· 2017 · www.wsda.org · 49

classifieds issue 2, december 2017

OFFICES FOR SALE OR LEASE

first person dr. joe vaughn

End-of-year review: A time for family, holidays, and reflection

Dr. Joe Vaughn Editorial Advisory Board

“I’ve learned that dentists truly love their profession. Most importantly, dentists care about their fellow members. We care about each other. And that alone makes me proud to be a part of this profession.”

The views expressed are those of the writer and do not necessarily reflect the opinion or official policy of the WSDA.

This is the view from my office window. On any given day, I spend most of my down time just looking out that window, staring at my city and the Sound, and the way the sun reflects off the buildings as it rises behind me.

I love looking out this window. I imagine we all would. Why do we love beautiful views so much? Why do we go out of our way to see a sunset? Or spend an hour staring up at the starry night?

They are beautiful sights, yes. But staring at these things, things that are larger than ourselves, like the setting sun or the Milky Way, give us a moment of escape. A place for our mind to go. A reason to divert our attention away from the rat race and have some reflection.

This December is a lot of things. A time for friends and family, for generosity, for holiday cheer. But most importantly, it’s a time for reflection. A chance to look back at 2017. To reflect on our options, our choices, the mistakes we made, the things we did right, the accomplishments and successes we had. And it’s also a time to look forward to the year to come. A time to think about resolutions we might make at the turning of the year.

My first full year as a new dentist was 2017. It was many things for me, but more than anything, it was a battle of professional emotions. I had really good days, and I had really bad days. I made many mistakes. I learned many lessons. And overall, 2017 made me a better member of this profession.

In July I wrote an article for the ADA New Dentist blog called, “The dark days of dentistry.” You can imagine what kind of day I was having when I began writing it. Of all the events surrounding that post, what was most impressive to me was the response I received. Many dentists, a lot of whom probably read this magazine, spoke up. They commented online. They sent me private messages. A couple of them offered to take me to lunch. They all reached out with empathy and stories of encouragement, assuring me that everyone has the dark days, but they’ll surely pass, and the profession will always show its true colors when the dust settles.

I’ve learned that dentists truly love their profession. Most importantly, dentists care about their fellow members. We care about each other. And that alone makes me proud to be a part of this profession.

I sat at a HealthPoint benefit dinner recently and listened as Cheryl Strayed stood on stage and talked about her life. For most of her childhood, she lived below the poverty line. She was a child to a struggling single mother. By all accounts, her life was on track to be average and insignificant. But she decided to change that course. Today Cheryl is an author. A multi-time New York Times best-selling author who wrote the book “Wild,” which was later made into a movie.

You see, we can be anything we want to be. This world knows no limits.

The most important thing I’ve learned this year is that we all have a choice. Not only in what kind of person or dentist we want to be, but a choice in each and every moment.

A choice of how to use it, how to view it, and what to do with it.

And so, as I think about what I am and where I’ve come from, and the things I’ve done and seen this year, I’m filled with hope. Hope for what is to come. The world just brimming with opportunities.

So this December, as you’re wrapping up your year, or as you sit by the fire with your family during the holidays, make some time for reflection. And as you reflect upon the year and all it brought, see it for all that it was. The good and the bad, the easy and the not-so-easy. The choices you had to make, and the lessons you learned from them. And then look forward.

What will 2018 bring? What challenges and choices and new opportunities? Where will you go? What will you do? Who will you choose to be?

5 0 · th e wsda ne w s · issue 2, december · 2017 · www.wsda.org

trust

The WDIA Team to find you the right coverage

When Dr. Steven Stanley’s wife Jeanne faced a health crisis, Matt French of WDIA was there to guide him and go to bat for him with the insurance company and the state Insurance Commissioner.

Can you say the same about your insurance broker?

Steven M Stanley, DDS

I have had the pleasure of working with Matt French at WDIA for the last 15 years. He has always proven to be both knowledgeable and helpful with our insurance needs. With the constantly changing and confusing array of insurance products out there, Matt has always been very helpful and straight forward in deciphering all these options.

ley ne Stan n a e J d an Steven

I want to provide very good medical insurance for both my family and my staff, and the resources at WDIA assist me in doing so. Three years ago my wife was diagnosed with Multiple Myeloma and given but 1 to 3 years to live. This diagnosis came at the same time as the renewal of our group medical plan for my office. Just hours before signing on to a new plan, Matt called me to let me know that the plan we were considering did not cover treatment at Seattle Cancer Care Alliance, which was where we were seeking treatment for my wife. Due to Matt’s diligence and foresight, we were able to sign on to a different plan which not only saved me tens of thousands of dollars, but has saved my wife’s life.

When the insurance company denied treatment to which my wife was entitled, Matt went to bat for us contacting the Washington State Insurance Commissioner and the insurance company. With his assistance, we were able to get the insurance company to agree that they were responsible to assist paying for the proposed treatment.

In addition to assisting me with my office policies, Matt and his staff have always been both gracious and extremely helpful in assisting our kids and former employees as their insurance needs have changed.

My wife and I both highly recommended Matt French and his wonderful staff at WDIA. We will always be indebted for the service he provides us. He always exceeds our expectations and for that we will be eternally grateful.

Sincerely,

Steven M. Stanley DDS

The Obvious Matt French · Kerri Seims Choice for 206.441.6824 · 800.282.9342 Washington www.wdiains.com th e A wsda ne w s · issue 2, december· 2017 · www.wsda.org · 51 Dentists WSDA Company

YOUR WDIA TEAM:

Washington State Dental Association 126 NW Canal Street Seattle, WA 98107

PRESORTED STANDARD U.S. POSTAGE PA ID SEATTLE, WA PERMIT NO. 8115

CHANGE SERVICE REQUESTED

We're not the norm…

Anytime we discover exposures our doctors are facing beyond professional liability, we work to develop and offer exceptional dentist-specific products.

For instance, NORDIC was one of the first northwest companies to offer dentists comprehensive cyber risk coverage.

Can the big box companies say that?

For more information about cyber coverage, call ……

NORDIC – the Gold Standard

800-662-4075 nordicins.com melissa.sanchez@nordicins.com

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5 2 · th e wsda ne w s · issue 2, december · 2017 · www.wsda.org