Module 2 126 Key Issues for Discussion Sources of information
Stage
Exporters and exporter/ industry associations
Private service providers
Shipping companies and transporters
Understand the Understand interaction competition they with government face: Do you compete agencies: Could you with government or specify the role of donor subsidized government agencies services? What are the in the export process? regulations that you Do you regard follow to operate? government agencies Does the government as helpful or fulfill or exceed its constraining? role?
International buyers Understand use of public services: Do your suppliers use public services? Do you regard government activity as helpful?
Bureau of standards Understand Bureau operations: Compare Bureau operations to international best practice! What is the fee structure? How is the Bureau funded? Use of mandatory standards?
Line ministries
3
Understand use of public services: Do you use national standards and public compliance services? Costs of public services? Do you face unnecessary high costs and red tape due to public activity in quality? Is the government helpful?
4
Understand their Views on supply Not relevant supply: Why have you situation: Do you find chosen the service an adequate supply of portfolio you offer? Do services? How do you produce all domestic, imported, services in country or public and private do you use affiliates services compare? abroad? What is the What are your state of the local preferred suppliers of compliance service services? Do you miss industry? Usefulness export opportunities? of public services?
Views on supply Understand public Understand public situation: What is the quality infrastructure: quality supply situation Could you explain the infrastructure: Could compared with other organization of the you explain the countries? Would you national organization of the prefer upgrades to the infrastructure? How national existing situation? Do does the Bureau infrastructure? How you specify use of interact with public does your agency services from specific and private facilities? interact with public sources? and private facilities?
Understand border organization: Which agencies are represented at the border? How much of the paperwork needs to be completed at the border and how much must be done elsewhere?
5
Understand alternatives Not relevant to compliance: What are the costs of noncompliance? What are the costs of services? Can you shift to alternative markets? What will you gain by improved services?
Not relevant
Understand alternatives Not relevant to compliance: What happens in cases of noncompliance? Are you able to shift noncompliant products to other markets? At what costs?
Not relevant
Not relevant
6
Consultations
Not relevant
Not relevant
Consultations
Consultations
Not relevant
Consultations
Understand government operations: Compare government operations to international best practice! What is the fee structure? How is government activity funded? Role of mandatory standards?
Border authorities Understand red tape at the border: What is the fee structure? How much time does it take to complete the export process? How much of that is related to quality issues?