Connections May 2014 by REALTOR® Association of Central Massachusetts

May2014 Inside this Issue: President’s Message

May Month-at-a-Glance

Past Presidential Notes

WRAR Awards

5-6

PRESIDENT’S MESSAGE

The REALTOR® Code of Ethics – Are you Doing Your Part? One of my roles this year as President is having the opportunity to attend the new member orientations and induct and welcome the new REALTOR® members. It has been a great experience seeing the excitement in the new members as they realize the importance of the REALTOR® Code of Ethics and how it distinguishes us from real estate agents who do not pledge to abide by the Code.

Upcoming Classes/Events 7-14 Membership News

16-17

Golf Tournament

CREST

Government Affairs

Local Market Update

Legal Hotline

Community Affairs

more often.

It fills me with pride to welcome them to the Association. It also makes me think that maybe we do not keep the Code as sacred as we should, as experiences such as the one that happened to me this week seems to be happening

I met with a man a couple of weeks ago who was thinking of listing his house for sale. He previously had it listed, and it had expired just a few days before our meeting.

WRAR Mission Statement The purpose of the Worcester Regional Association of REALTORS® is to: * Provide members with the resources that enable them to serve the public in an ethical and professional manner * Take an active role regarding issues affecting sellers, buyers, tenants and landlords.

At the end of our meeting, I asked him if he was getting flooded with phone calls and letters since his listing expired. He replied “quite a few, but that’s nothing new. I’ve been getting calls for months.” I explained to him that REALTORS® abide by a Code of Ethics and we do not solicit homes listed by other agents. He scoffed and said “It’s a pretty thin Code of Ethics if you ask me. I can’t tell you how many of those calls I’ve had over the last few months.” These were difficult words to hear. The vast majority of our members take the Code of Ethics seriously, but there are unethical agents who are making these calls stand out to consumers. These agents destroy the perception of professionalism in our industry. These unscrupulous agents are also trying to steal clients from you, or interfere in the contractual relationship you have with your clients for their own gain. Chances are, if they’re calling other’s clients, they’re calling your clients as well. Remember, it is every REALTOR® member’s duty not only to abide by the Code, but to report violations when they occur. continued on page 3

Worcester Regional Association of REALTORS® 1 www.wrar.org

WRAR MONTH-AT-A-GLANCE May 2014 Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday 3 8-12 Prelicense Class

5 8:30-10:30 DR Breakfast 5:30-9:30 Prelicense Class

6 9 Gov’t Affairs 9:30-3:30 MLS PIN Training

7 9 Member Benefits Breakfast

8 2-4 Business Builder: Win-Win Negotiating

9 10 8:30-3 New Mem- 8-2 CEU Classes ber Orientation

13 10:30-1 Lunch & Learn w/Fairway Mortgage

19 10:30 Golf Comm

20 8-2 CEU Classes

21 9:30-3:30 MLS PIN Training

22 11:30-2 YPN Lunch & Learn: Assessments

NAR Mid-year Conference, Washington DC 25

26 WRAR Closed

Save the Date Wednesday, June 11 Bus leaves at TJ Maxx Parking Lot at 8:00 am

REALTOR® Day on the Hill State House, Boston

Monday & Tuesday, June 16 & 17

Earn your CNE Designation at the Certified Negotiation Expert Course

Thursday, June 26 8:30 am

WRAR Annual Golf Tournament Wachusett Country Club, West Boylston

Worcester Regional Association of REALTORS® 2 www.wrar.org

What do you do if a client listed with you tells you they received a call? First, talk to your broker. It’s always best to get their input. In many cases it’s best to contact the offending agent and ask them what happened. In other cases, a grievance should be filed. If you call the Board office, Colleen or another member of the staff will email a grievance form to you. It’s easy to fill out, and there’s no fee to file it. The complaint will be reviewed by our Grievance Committee to determine if an article of the Code of Ethics may have been violated. The complaint then goes to a hearing panel, where evidence is presented by both parties and if the panel determines a violation of the Code has occurred, appropriate action is taken such as fines, education, or suspension as punishment.

OUR 2014 VIP SPONSORS

Representing Buyers, Sellers & Mortgage Lenders

PRESIDENT’S MESSAGE

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The REALTOR® Code of Ethics is updated annually so for your copy of the 2014 Code of Ethics please visit our website in the document library.

Dave Dave Stead 2014 WRAR President

PAST PRESIDENTIAL REFLECTIONS What does a Past President do? I never thought about that when I was WRAR President in 2012. I just always knew “they” were there and, yes -- here “we” are! Our Past Presidents possess a wealth of knowledge and are always available to the REALTOR® association. You will find us at events, orientations, meetings, Board of Directors meetings, or via email and telephone. If you need a sounding board, our ears are always available. It’s hard to believe 2 years have almost past since I was president, but how exciting it is to be included among this group of amazing “Past Presidents!” I look back over this time and see such growth and wisdom coming from our association. I can tell you that during my years of travel and meetings at the State level, you can be very proud of what we have accomplished as an association. I believe we are far beyond the rest of the State. Our timing and Strategic Plan were spot on as we blazed our way forward with the help of Finance Committee and the Board of Directors. Congratulations to all the award winners and nominee’s at a spectacular Awards Ceremony. It was such a pleasure for me to be able to present the Natalie Quinlan Distinguished Service Award to Rochelle Jonswold this year. This award was named for a member that stood for ethics, integrity, honor and, above all, RESPECT for their fellow REALTOR® members. At times it seems these are attributes that are hard to find these days. Shouldn’t we all strive to be better REALTOR® members by living by the Golden Rule? Do unto others as you would have them do unto you! Have a busy Spring and remember, we are always here! Diane DeCiccio, 2012 President Worcester Regional Association of REALTORS® 3 www.wrar.org

OUR 2014 VIP SPONSORS

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• Low down payment and No PMI (Private Mortgage Insurance) • It’s an adjustable rate mortgage that starts out with a low xed rate for the rst 5 years • The interest rate may change no more than 2% down or up every 5 years and 6% in either direction over the life of the loan • Lower annual percentage rate than a 30 year xed rate mortgage • Southbridge Savings Bank’s personal service for the life of your loan The 5/5 ARM is adjusted at the 5th year anniversary date and every 5 years thereafter. Interest rate adjustments are based on the 5 year treasury index and the margin. Rate changes have a maximum increase or decrease of 2% with each rate change period and a 6% life time cap. The 5/5 ARM is available for purchases only. All loans are subject to credit and underwriting approval. Certain fees and restrictions may apply or other terms and conditions may apply.

www.southbridgesavingsbank.com Worcester Regional Association of REALTORS® 4 www.wrar.org

WRAR AWARDS LUNCHEON On April 17, WRAR held its Annual Awards Ceremony at the Wachusett Country Club in West Boylston to recognize our members for their professional achievements including involvement with our Association and contribution to our communities. Congratulations to the following members for their awards: REALTOR® of the Year: Sarah Gustafson, Coldwell Banker Residential Brokerage, Sturbridge Natalie Quinlan Distinguished Service Award: Rochelle Jonswold, Keller Williams Realty North Central, Leominster REALTORS® Choice Award: Tracey Fiorelli, Janice Mitchell Real Estate, Holden Rookie of the Year–Michael Duffy, Keller Williams Realty North Central, Leominster Affiliate of the Year–Jessica Albino; The Law Office of Jessica L. Albino, Auburn Special thanks to our Event VIP Platinum Level Sponsors, Fairway Independent Mortgage, Southbridge Savings Bank. and The Mortgage Buddy @ Sierra Pacific Mortgage; Gold Level Sponsors, Bank of Canton, Cahn & Barron, LLC, Compass Consulting, The Law Office of Jessica Albino, MLS PIN, Prospect Mortgage and Security First Mortgage.

REALTOR® of the Year, Sarah Gustafson

REALTORS® Choice Award Winner, Tracey Fiorelli, with 2013 Winner, Erika Hall

Worcester Regional Association of REALTORS® 5 www.wrar.org

WRAR AWARDS LUNCHEON

Natalie Quinlan Distinguished Service Award Winner, Rochelle Jonswold

Affiliate of the Year, Jessica Albino

Rookie of the Year, Michael Duffy Worcester Regional Association of REALTORS速 6 www.wrar.org

PROFESSIONAL DEVELOPMENT The WRAR Professional Development Committee is pleased to present:

2014 Office Leadership Breakfast Series Offered exclusively to Brokers & Office Managers

RISK

REDUCTION Session 2 Topic:

Social Media for Brokers Date: Breakfast: Program:

May 5, 2014 8:30 am 9:00-11:00 am

Presented by

Jody O’Brien

Jody was the 2003 President of the Northeast Association of REALTORS® and a member of the Board of Directors for the Mass. Association of REALTORS® from 1998 – 2004. Her service awards include Chairperson of the Year Award (twice), 1999 Distinguished Service Award and 2003 Massachusetts Educator of the Year.

Join us for an engaging and interactive session on the use of today’s Social Media tools in today’s real estate practices. Find out what your agents are doing online. Discover the sites and tools they are using to interact with today’s consumer. Understand how you can assist them with brand recognition, marketing and lead generation through your presence on Social Media. • How to build your social media network and use it to listen to your customers • Generate relevant content to engage your consumers. • Explore the RISKS and REWARDS of Social Media You will be entered into a raffle EACH TIME you attend a session. On November 3, one lucky DR/OM will receive a PIZZA PARTY for their office!

This session is sponsored by our PLATINUM LEVEL VIP SPONSORS:

............................................................................. Register now - $15 each - Fax to 508-832-6620 or email to lwalls@wrar.org. May 5_____($15)

Sept. 8_____($15)

Nov. 3_____($15)

Name:_________________________________________________________________________________________ Firm:_________________________________________________________________________________________ Billing Address:_________________________________________________________________________________ Credit Card/Expiration:___________________________________________________________________________ email:_______________________________________________ phone:____________________________________

Worcester Regional Association of REALTORS® 7 www.wrar.org

BENEFITS BREAKFAST SEMINAR

NEW Benefits for WRAR Members, Affiliates and Staff Members! Colonial’s Voluntary Benefit Offering COME SEE WHY 92% OF REALTORS SIGN UP FOR THE FREE COLLEGE TUITION BENEFIT PROGRAM! The following are highlights of the new insurance benefits: • FREE: The College Tuition Benefit Program®

P Makes it possible for the members of the Worcester Regional Association of Realtors to provide their children, grandchildren, nieces, nephews, step-children and Godchildren with a guaranteed college scholarship. Each child registered is eligible to earn up to ONE FREE YEAR OF COLLEGE TUITION!!!

• FREE: The WellCard

P Receive significant discounts for Health & Wellness Related Expenses: Medical, Vision, Dental, & Daily Living Supplies P 24/7 telemedicine Doctor Line & Medical Bill Help

• Short Term Disability Insurance (GUARANTEE ISSUE!)

P Helps you pay everyday living expenses and out-of-pocket expenses not covered by major medical plans P Provides a monthly benefit payout, plan duration and waiting period that you customize P Covers Maternity, Accidents/Injury, Sickness & Scheduled Surgeries!

• Accident/Cancer/Critical Illness Insurance (LIMITED QUESTIONS!)

P Helps offset unexpected medical expenses, such as deductibles and co-payments, that can result from a fracture, dislocation or other covered accidental injury. P Helps offset out-of-pocket related to cancer that most medical plans may not cover P Provides cash benefits for taking annual specified screening tests P Provides a lump-sum cash reimbursement upon the diagnosis of any covered critical illness

• Supplemental Life Insurance (GUARANTEE ISSUE!) Term/Whole Life Insurance

P Large amounts of coverage with relatively low premiums, Guaranteed Issue available with NO health questions! P Choose from 10, 20, or 30-year term plans A Colonial Life benefits counselor will explain how these benefits can help protect you and your family. Your insurance needs will be reviewed in just a few short minutes. You can customize benefits that meet your individual needs and make your benefits count!

Please see Lori Connor & Tom Valentine to learn how to enroll in these benefits! Thomas M. Valentine Jr. President/Financial Advisor tom@compassconsultinggrp.com

Lori Connor Benefits Counselor l.conner@neenrollment.com • 508-873-3148

645 Chandler Street • Worcester, MA 01602 • 508-796-5950 www.compassconsultinggrp.com *Registered Representative, Securities offered through Cambridge Investment Research, Inc. A Broker/Dealer, Member FINRA/SIPC. Compass Consulting Group and Cambridge are not affiliated.

Worcester Regional Association of REALTORS® 8 www.wrar.org

A monthly educational series brought to you by the WRAR Professional Development Committee

Business Builders

PROFESSIONAL DEVELOPMENT Business Builder Session 4:

WIN - WIN Negotiating Date: Time: Place: Price:

Thursday, May 8, 2014 2:00-4:00 pm WRAR 492 Washington Street, Auburn FREE to WRAR Members

der Buil a s s to ine Bus ered in e a ! n T t d LE en en r, o TAB ou att ill be e yea ET! A h w y WIN time name nd of t a TABL h e r c e u v e Ea , yo t th recei s clas ing. A r will e w dra y winn k c lu

Learn the Do's and Don'ts of Effective Negotiations from a panel of experts, as they share tried and true techniques for "Getting to Yes!" Panel members include: Andrew Abu Donna Flannery Lorraine Hebert Dave Stead Plus more to be announced!

This event is sponsored by: Fairway New England Mortgage Bill Murphy 5 Albert Street Auburn MA 01501 (508) 407-8300 NMLS Entity ID # 2289

.......................................................... Sign me up ! Return this form via fax to 508-832-6620 or email to lwalls@wrar.org. You may also enroll online at www.wrar.org Name ___________________________________________________________________________________ Address__________________________________________________________________________________ City/State/Zip_____________________________________________________________________________ Phone______________________________________ email_______________________________________

Worcester Regional Association of REALTORS速 9 www.wrar.org

PROFESSIONAL DEVELOPMENT

You’re Invited!

Residential Mortgage Loan Market & Credit Class Earn 2 CE’s

The Worcester Regional Association of REALTORS® 492 Washington St. Auburn, MA 01501

May 13th 2014 11:00 AM – 1:00 PM (Registration 10:30AM ) Visions by Baker will be providing complimentary headshots! Arrive by 10:00AM if you would like to take a headshot. Lunch and refreshments will be served courtesy of Attorney Jessica Albino. Please remember parking is limited, try to carpool. RSVP ONLINE: http://www.wrar.org/events.html What to Expect:

• • • • • • • •

Where rates will be and the impact on your buyer’s loan programs and purchasing power Submitting strong offers with strong preapprovals Improving credit scores for the best loan options Over 50 Mortgage and Credit Gotchas Help sellers list now - Creating listing inventory - How to get buyers and sellers off the fence - The costs of waiting to sell or buy a house - Eliminating PMI for move up sellers and buyers with less than 20% down payment Gaining market share from the newest generation of home buyers - The fastest growing home owners market is Generation X and Y We will help you take advantage of this Spring Market and make this your best year yet Free headshot compliments of Visions by Baker

Hosted by: Bill Murphy of Fairway Independent Mortgage – CMP Jessica Albino of the Law Office of Jessica L. Albino Center for Real Estate Studies & Training This information is not intended to be an indication of loan qualification, loan approval or commitment to lend. Other limitations may apply. ©2014 Fairway Independent Mortgage Corporation NMLS ID#2289 (www.nmlsconsumeraccess.org) EQUAL HOUSING LENDER.

Worcester Regional Association of REALTORS®

10 www.wrar.org

PROFESSIONAL DEVELOPMENT REALTORS®

Commercial Alliance

Marketing Session

hosted by the RCAMA Central Region ho DATE: PLACE: Time:

Thursday, May 15, 2014 WRAR 492 Washington St Auburn, MA 11:00 am - 5:00 pm

Join us from 9:00-11:00 am for a FREE CEU Class on

Commercial Buyer Brokerage NO COST EVENT

Luncheon included! Benefits from attending this marketing session: The Generation of Potential Transactions for Buyer & Seller Clients or YOURSELF! Possible Earned Commissions Networking with other Brokers / Investors from the local market, as well as Regional and National Players Creative transactions & solutions Find Investor Cash for you or your clients

Thank you to our Sponsors:

TO REGISTER: CALL OR EMAIL : Colleen Pappas - 508-832-6600 cpappas@rcama.org Worcester Regional Association of REALTORS®

11 www.wrar.org

PROFESSIONAL DEVELOPMENT

YPN

Young Professionals’ Network

Professional Development & Networking Opportunities for today’s REALTOR®

YPN LUNCH & LEARN:

Appraisals & Assessments What is Mass Appraisal and How Does it Work? Why are property inspections required? What methods of inspection are available? How are properties classified? How are values derived? How do the public records come into play? Featuring Assessors from the following cities and towns: William Mitchell – Leominster & Sturbridge Wil Cournoyer – Southbridge Jennifer Sclar – Grafton Christopher Reidy – Shrewsbury Cynthia Cosgrove – Auburn

Date: Registration: Program & Lunch: Place: Cost:

Thursday, May 22, 2014 11:30 am 12:00 - 2:00 pm WRAR 492 Washington Street Auburn, MA FREE to WRAR members

Luncheon sponsored by Kathryn Weldon, Fidelity Bank 9 Leominster Connector Leominster, MA 01453

Fax this form to 508-832-6620 or email to lsprague@wrar or call Lisa Sprague at 508-832-6600 Name:________________________________________________________________________________________ Company:_____________________________________________________________________________________ email:________________________________________________________________________________________ Worcester Regional Association of REALTORS®

12 www.wrar.org

PROFESSIONAL DEVELOPMENT YOU ASKED - WE DELIVERED!!

A Two-Part Office Leadership Series

Offered exclusively to Brokers & Office Managers

BROKER BASICS

♦ This class was requested at the last DR Breakfast G d for f Brokers B k ith smaller ll offices ffi 3 10 ♦ Geared with off 3-10 agents Class 1: Time: Cost:

Friday, March 21, 2014 9:00 am - 1:00 pm $50.00

ET MPL

♦ Networking ♦ Managing Risk ♦ Analyzing and Implementing Office Policy

Presented by

Jody O’Brien

Class 2: Time: Cost:

Wednesday, June 4, 2014 9:00 am - 1:00 pm $50.00

♦ Expand leadership skills ♦ Creative Office Meetings ♦ Agency Relationships & more ♦ How decisions affect the office and the real estate community

Special: Attend both classes for $75 ............................................................................. Register now - $50 each or all both classes for $75. Fax to 508-832-6620 or email to lwalls@wrar.org. March 21_____ ($50)

June _____($50)

Both Dates_____($75)

Worcester Regional Association of REALTORS®

13 www.wrar.org

PROFESSIONAL DEVELOPMENT - CNE DESIGNATION The Best Negotiation Course in Real Estate:

CERTIFIED NEGOTIATION EXPERT (CNE) Designation Course The Certified Negotiation Expert (CNE) designation Course is designed specifically to give REALTORS® and real estate professionals the knowledge, training and ability needed to become expert negotiators - a vital skill required for real estate transactions.

Date: Time: Place: Price:

Monday & Tuesday, June 16 & 17, 2014 9:00 am - 5:00 pm WRAR 492 Washington Street Auburn, MA $279

taught nationally by the Real Estate Negotiation Institute and Presented by Isabelle Perkins, MCNE, CIPS, ABR, GREEN, SFR, SRES

Call 508-832-6600 to register! This two-day course includes the following: Competitive Win-Lose Hard Bargaining vs. Collaborative

Win-Win Negotiating Psychology of Buying Persuasion Principles CNE Model and Planning Guide Case Studies Skill Practice/Role Plays Group Discussion Topics

Students who take the CNE course will receive the following: 2-days of professional negotiation and business building training Certified Negotiation Expert designation awarded at end of Day 2 Continuing Education Credit Hours in most states Over 150 pages of negotiation summaries and marketing materials for your new designation Over 100 scripts for real estate negotiation situation using scientifically proven persuasion principles Quarterly newsletters with advanced negotiation tips and advice Access to leading edge negotiation research to use in real estate negotiation Worcester Regional Association of REALTORS®

14 www.wrar.org

OUR 2014 VIP SPONSORS

“My goal is to help you grow your business by being an extension of the top quality service you provide to your clients. Let’s grab coffee or a smoothie and I can show you how.” ~ John B. Saari - 508-740-7442

Helping more clients and more referral partners through products, education, and communication • Sierra is both a direct lender and a broker with 25 lenders to help you close more transactions • FHA, VA, & USDA lending below a 640 credit score • Access to Credit Union PMI rates • Higher debt to income ratios than traditional lenders • No PMI loans • In house underwriting • Jumbo lending

www.themortgagebuddy.com

John B. Saari * Sierra Paciﬁc Mortgage Company * 508-740-7442 themortgagebuddy@gmail.com * www.themortgagebuddy.com Sierra Paciﬁc Mortgage NMLS: 1788

Worcester Regional Association of REALTORS®

15 www.wrar.org

MEMBERSHIP NEWS Reinstated Members

New Applicants Ronald Allard RE/MAX Prof. Assoc. Jennifer Beauregard Coldwell Banker Mark Beauregard Coldwell Banker Debra Berthiaume Emerson REALTORS Christopher Bishop Coldwell Banker Park Ave Kara Campbell RE/MAX Executives Elizabeth Champi Poission Community Realty Deborah Dennett Roz Real Estate Gizely Guimaraes Exit Beacon Pointe Realty Hailun Li Keller Williams Realty Lei Li Keller Williams Realty Moira McGrath Coldwell Banker Michael McQuestion Keller Williams Realty Dawn Melvin Keller Williams Realty Scott O’Hara Century 21 Realty Team Russell Paige Keller Williams Realty Kay Reed Keller Williams Realty Chastelyn Rodriguez Khatter Realty Matthew Stewart Century 21 Commonwealth Tara Szkutak Keller Williams Realty

Shrewsbury Northboro Northboro Auburn Worcester Hopkinton Worcester Worcester Northboro Worcester Worcester Sturbridge Worcester Worcester Leominster Worcester Westboro Worcester Milford Worcester

Board Transfers From Greater Boston Association: Katie Bilotta ERA Key Realty Services Annette D’Antoni Century 21 DeNault Realty

Worcester Leominster

New Offices

Andrew Armata Change from RE/MAX Prestige to Broker LAER Realty Partners 173 Chelmsford Street, Chelmsford and 155 Otis Street, Northboro Lorraine Herbert RE/MAX Professional Associates Broker 489 Washington Street Auburn

Kathryn Hosley Chip LaRiviere Deb Leite Amanda Ouellette Cynthia Quansah

C21 Toomey-Lovett Inc. Centuy 21 Irvine & Virginia Walsh Prudential Parent Associates Real Living Barbera Associates Keller Williams Realty-Gr. Worc

Agents to New Office Mary Adams Re/Max Professional Assoc. Charlton Ronald Allard Re/Max Professional Assoc. Shrewsbury Armand Belanger Re/Max Professional Assoc. Auburn Marianne Belanger RE/MAX Vision Worcester Sandra Bosnakis RE/MAX Vision Worcester Linda Caforio Northeast Sales Center Worcester Laurie Casavat Exit Realty Partners Shrewsbury Melynda Christian Exit Realty Partners Shrewsbury Kim D’Elia Exit Realty Partners Shrewsbury Francisco Diaz Re/Max Professional Assoc. Auburn Ann Marie DiGirolamo RE/MAX Executive Realty Hopkinton Shannon Gifford Re/Max Professional Assoc. Auburn Barbara Hopkins Re/Max Professional Assoc. Auburn Wendy Johnson Re/Max Professional Assoc. Auburn Vincent Lanzillo Re/Max Professional Assoc. Auburn Laura Poulin Harkins Emerson REALTORS Auburn James Reinke Re/Max Professional Assoc. Auburn Barbara Rybicki Re/Max Professional Assoc. N.Grafton Heriberto Salas Community Realty O’CONNELL & O’CONNELL ,Worcester P.C. Linda Sarkisian Collins & Demac RE Shrewsbury ATTORNEYS AT LAW Alan Surabian Keller Williams Realty Worcester www.philipoconnell.com Luis Torres Re/Max Professional Assoc. Auburn PHILIP D. O ,CONNELL, JR. Assoc. Auburn Ann Trotto Re/Max Professional M. O’CONNELL SarahALICIA Vo Re/Max Professional Assoc. Auburn 425 PAKACHOAG STREET Lisa Westerman Re/Max Professional Assoc. Shrewsbury phil@philipoconnell.com

AUBURN, MA 01501 TELEPHONE (508) 832-5872 FAX (508) 832-7167 alicia@philipoconnell.com

OUR 2014 VIP SPONSORS

New Affiliates Kwame Bonsu

Bank Of America 91 W. Boylston Street

W Boylston

Wes Oliver

Prestige Home Mortgage 45 Lyman Street Suite 2

Westboro

www.philipoconnell.com

Victoria Pagliarini

Bank Of America 91 W. Boylston Street

W Boylston

PHILIP D. O ,CONNELL, JR. ALICIA M. O’CONNELL

O’CONNELL & O’CONNELL , P.C. ATTORNEYS AT LAW

425 PAKACHOAG STREET AUBURN, MA 01501 phil@philipoconnell.com

Worcester Regional Association of REALTORS®

TELEPHONE (508) 832-5872 FAX (508) 832-7167 alicia@philipoconnell.com

16 www.wrar.org

MEMBERSHIP NEWS

President Dave Stead, far left, welcomes the newest REALTORS速 of WRAR at the April 16, 2014 New Member Orientation.

New Members - April 16, 2014 Orientation Jill Bailey

Lisa Carpenter Brian Coomey Morris Crump III Kimberly Dao Blair De St. Croix Robin Dunbar Bain Matthew Ezzo Crystal Figueroa David Fitzpatrick Deborah Flanagan Denise Foley Edwin Green Christopher Hanson Lisa Hugo Lorene Johnson-Chausse Robin Kelley Allen Kwasniewski Linda Laney Sidney Miniweather Donna Pearson Zdzislaw Pianka Michael Rose Julie Squires Shiloh Therrien Nancy Thomas Jennifer Thunder Deborah Waterson Worcester Regional Association of REALTORS速

RE/MAX Professional Assoc. Spencer Community Realty Worcester Exit Realty Partners Worcester Exit Beacon Pointe Realty Northboro Keller Williams Realty Worcester Exit Beacon Pointe Realty Northboro Exit Realty Partners Shrewsbury RE/MAX Professional Assoc. Sturbridge Keller Williams Realty Worcester Exit Beacon Pointe Realty Northboro Millennium Realty Mendon ERA Key Realty Services Worcester Keller Williams Realty Worcester Sterling Realty Belair Inc. Sterling Coldwell Banker Park Ave Worcester Hope Reall Estate Group Webster Quinsigamond Realty Worcester ERA Key Realty Services Worcester ERA Key Realty Services Framingham Keller Williams Realty Worcester Sullivan & Company RE Brimfield Keller Williams Realty Westboro Keller Williams Realty Worcester LAER Realty Partners Northboro Orbit Realty Webster Keller Williams Realty Worcester Exit Realty Partners Shrewsbury Keller Williams Realty Worcester

17 www.wrar.org

WRAR ANNUAL GOLF TOURNAMENT

WRAR 16th Annual Golf Tournament Wachusett Country Club Thursday, June 26, 2014 Registration: 8:30 am Shotgun: 9:30 am Luncheon: 2:30 pm Early Bird Rate (May 31 cut-off): Single: $125.00 * Foursome: $500.00 Regular Rates: Single: $135.00 * Foursome: $540.00 Registration includes 18 holes, cart, continental breakfast, luncheon.

A portion of proceeds will be donated to The Friendly House and the Rainbow Child Development Center.

For more info or to register, contact Jacki D’Innocenzo at 508-832-6600 or via email at jdinnocenzo@wrar.org. You may also send this form to WRAR, 492 Washington Street, Auburn, MA 01501 * FAX 508-832-6620 No. of Players_______

Team Captain:___________________________________________________________

Player 1_______________________________________ Player 2__________________________________________ Player 3_______________________________________ Player 4__________________________________________ Contact Name____________________________________________________________________________________ Billing Address___________________________________ City/State/Zip_____________________________________ Phone__________________________________________ email___________________________________________ Amount Due $______

_____Check

_____American Express

_____Discover

_____Master Card

_____Visa

Card No.____________________________________________________ Expiration___________________________ Signature_______________________________________________________________________________________

Worcester Regional Association of REALTORS®

18 www.wrar.org

CENTER FOR REAL ESTATE STUDIES & TRAINING Upcoming CEU Courses for May All classes are held at the Worcester Regional Association of REALTORS® CREST School, 492 Washington Street, Auburn, MA 01501.. We also hold periodic classes at the Fidelity Bank Building, 478 Mechanic Street in Leominster. WRAR Members in good standing receive FREE LOCAL CEU’s! Tuition for non-members is $30 for each 2-hour CEU. You may register for classes online at www.wrar.org or by calling the WRAR office at 508-832-6600.

Auburn, Saturday, May 10, 2014 Time

Instructor

Course Code

Course Title

8:00 - 10:00

Bob Falter

RE02R06

Buyer Agency

10:00 - 12:00

Bob Falter

RE01R06

Seller Agency

12:00 - 2:00

Bob Falter

RE08RC12

Mass. Real Estate License Law & Regulations

8:00 - 10:00

Gary Bourque

RE26RC07

Appraisal Process

10:00 - 12:00

Gary Bourque

RE35RC03

Offers

12:00 - 2:00

Gary Bourque

RE34RC03

National Economic Trends & the Real Estate Professional

Auburn, Tuesday, May 20, 2014

OUR 2014 VIP SPONSORS

LOANS

Take the first steps toward home f inancing with Security First. With FREE pre-approval, there’s no reason to wait! Lowest National rates with great programs, such as: • Fixed rate and adjustable rate mortgages • Jumbo Loans • Construction Loans • ...and FHA, VA and Mass Housing Loan Programs

Why rent when you can own?

Worcester Regional Association of REALTORS®

Worcester: One Ararat Street Worcester, MA 01606 TEL: 508-853-3000 Boston: 321 Columbus Ave. Boston, MA 02116 TEL: 617-536-0600 NMLS #252771 An Equal Housing and Opportunity Lender

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COMMITTEE ON GOVERNMENT & LEGISLATIVE AFFAIRS Day on the Hill REALTOR® Day on Beacon Hill is scheduled for Wednesday, June 11, 2014, at 10:00 am at the State House, Great Hall. Pariticpation will give members a chance to meet with their elected officials and discuss legislation currently before the House of Representatives and the Senate. This year efforts will be focused on supporting a bill that would regulate the sale of scrap metal, as well as a bill that would reduce flood insurance costs required for some homeowners. REALTORS® will also continue to oppose the imposition of occupancy taxes on homes in the Commonwealth and a proposal to rewrite the state’s land use laws that would negatively impact private property rights Transportation is provided FREE for WRAR members. The bus will leave the TJ Maxx parking lot in Auburn at 8:00 am. Be sure to register online at www.wrar.org.

National Flood Insurance Program Rules Begin May 1 Effective May 1, 2014, all buyers of older properties (“pre-FIRM”) will see a premium rate reduction under the Homeowner Flood Insurance Affordability Act of 2014. Instead of jumping to “full cost” for flood insurance, buyers will assume the seller’s Oct-2013 rate for a pre-FIRM property. NAR prevailed upon FEMA to implement this provision seven months early. FEMA also extended the rate relief so all pre-FIRM properties (including the second homes and businesses) will begin paying Oct-2013 rates when they purchase or renew their flood insurance after May 1, including:

• ALL buyers of a pre-FIRM property, not just those whose seller has an existing policy;

•

• ALL recent owners who apply for a new flood insurance policy on a pre-FIRM property; • ALL recent owners who reinstate an old pre-FIRM policy that previously lapsed for any reason; • ALL recent owners who renew a policy on a pre-FIRM property bought or newly insured after the 2012 Biggert-Waters law.

While expediting the rate relief, FEMA must still issue refunds to all those who paid more than their Oct-2013 rate. NAR will continue working with FEMA and Congress to quickly issue these refunds to anyone overcharged for flood insurance under Biggert-Waters.

NAR Flood Insurance Resources on the Web NAR Flood Insurance Webpage: http://www.realtor.org/topics/national-flood-insurance-program-nfip FEMA Bulletin W-14014 (dated April 15th): http://www.ksefocus.com/billdatabase/clientfiles/172/4/2003.pdf FEMA Bulletin W-14016 (dated April 24th): http://www.ksefocus.com/billdatabase/clientfiles/172/4/2021.pdf NAR Implementation Survey: https://survey.vovici.com/se.ashx?s=2D55F0781086FB83

NAR Frequently Asked Flood Insurance Questions: http://www.realtor.org/topics/national-flood-insurance-program-nfip/homeowner-flood-insurance-affordability-act NAR Legal Guidance on what to tell clients: http://www.ksefocus.com/billdatabase/clientfiles/172/4/1816.pdf Worcester Regional Association of REALTORS®

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LOCAL MARKET UPDATE Local Market Update – March 2014 A RESEARCH TOOL PROVIDED BY THE MASSACHUSETTS ASSOCIATION OF REALTORS®

Worcester Regional Association of REALTORS®

- 7.1%

+ 12.3%

- 19.4%

Year-Over-Year Change in Closed Sales All Properties

Year-Over-Year Change in Median Sales Price All Properties

Year-Over-Year Change in Inventory of Homes All Properties

March

Single-Family Properties

2013 502 346 $224,500 2,334 5.6 161 92.0% 736

Pending Sales Closed Sales Median Sales Price* Inventory of Homes for Sale Months Supply of Inventory Cumulative Days on Market Until Sale Percent of Original List Price Received* New Listings

2014 540 313 $253,000 1,864 4.1 135 93.2% 783

Year to Date +/– + 7.6% - 9.5% + 12.7% - 20.1% - 26.6% - 16.0% + 1.3% + 6.4%

2013 1,193 940 $220,000 --155 91.3% 1,750

March

Condominium Properties

2013 110 89 $190,000 555 5.9 139 93.2% 184

Pending Sales Closed Sales Median Sales Price* Inventory of Homes for Sale Months Supply of Inventory Cumulative Days on Market Until Sale Percent of Original List Price Received* New Listings

2014 141 92 $212,000 441 4.1 108 95.0% 192

2014 1,236 878 $245,000 --128 93.0% 1,802

+/– + 3.6% - 6.6% + 11.4% --- 17.3% + 1.9% + 3.0%

Year to Date +/– + 28.2% + 3.4% + 11.6% - 20.5% - 31.0% - 22.1% + 2.0% + 4.3%

2013 288 240 $179,575 --147 93.4% 458

2014 346 254 $200,000 --108 94.9% 469

+/– + 20.1% + 5.8% + 11.4% --- 26.2% + 1.5% + 2.4%

* Does not account for seller concessions. | Activity for one month can sometimes look extreme due to small sample size.

Change in Median Sales Price from Prior Year (6-Month Average)** Single-Family Properties

Condominium Properties

All MLS Worcester Regional Association of REALTORS®

+ 20%

+ 40%

+ 15%

+ 30%

+ 10%

+ 20%

+ 5%

+ 10%

- 5%

- 10%

- 20%

- 15%

- 30%

- 20% 1-2008

1-2009

1-2010

1-2011

1-2012

1-2013

1-2014

- 40% 1-2008

1-2009

1-2010

1-2011

1-2012

1-2013

b a

1-2014

** Each dot represents the change in median sales price from the prior year using a 6-month weighted average. This means that each of the 6 months used in a dot are proportioned according to their share of sales during

that period period. | All data from the Berkshire County Multiple Listing Service Service, Cape Cod & Islands Association of REALTORS® REALTORS®, Inc Inc. and MLS Property Information Network Network, Inc Inc. | Provided by MAR MAR. | Powered by 10K Research and Marketing Marketing.

Worcester Regional Association of REALTORS®

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MAR LEGAL HOTLINE Michael McDonagh, MAR General Counsel Ashley Stolba, MAR Associate Counsel Justin Davidson, MAR Staff Attorney

Q. I have heard that Town Building Inspectors and Assessors have been making visits to homes listed for sale lately. Do homeowners have to let them into their homes? A. No. There is no statute or regulation in Massachusetts that allows for these municipal officials to enter a home without permission. Further, there is no state administrative procedure that requires an assessor or building inspector to be permitted to inspect the interior of a home, whether to evaluate the condition of the interior when valuing the property, or to look for a building code or building permit issue. Additionally, homeowners have a constitutional right to refuse entry under the Fourth Amendment to the United States Constitution. Q. Are there any exceptions to this rule? A. Yes, if a homeowner seeking to challenge the assessed value of the property has applied for abatement. Massachusetts law requires the homeowner to comply with the assessor’s request to enter the home in order to be considered for abatement. Therefore, the homeowner may still refuse entry to the assessor, but that refusal will also provide a basis to deny the application for abatement. Q: What should I do if an assessor asks to enter the home during an open house, when my client is not present? A: As your seller’s agent, you should always follow the lawful instructions of your client. Therefore, you should not allow an assessor into your client’s home without permission, preferably in writing, to do so. The assessor should not enter a home without consent. Consent, however, may be given verbally, in writing, or it may be implied. For example, if a broker is in control of the property and allows the assessor into the home, it is likely that a court would rule that consent was given, even if the broker had never actually received permission from the homeowner.

Worcester Regional Association of REALTORS®

Q. My seller-client has stated that he does not want to allow the Fire Department into his home to conduct a smoke detector inspection. Does the same rationale apply? A. No. Massachusetts law specifically requires that sellers ensure that the home is properly equipped with appropriate smoke and carbon monoxide detectors. It also authorizes the fire department to ensure that residential properties are in compliance upon the sale or transfer of such structure. Therefore, prior to the sale of the property, the fire department must be allowed to enter the premises for purposes of conducting a smoke detector inspection. Q. Several town officials accompanied representatives from the Fire Department during a smoke detector inspection. Must I also allow those representatives into the home, since they came in at the same time? A. No. If you are present for a smoke detector inspection and are faced with the question of whether to allow entry to a municipal representative other than a representative from the fire department, you should consult with the sellers prior to granting consent. The sellers are within their rights to limit entry to the fire department representative. A REALTOR® should ask for verification of the person’s identity, affiliation with the fire department and, depending upon the seller’s instructions, may refuse entry.

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2014 BOARD OF DIRECTORS

President, Dave Stead Pres. Elect, Brad Roberts Vice President, Kris Koliss Secretary, Sarah Gustafson Treasurer, Conrad Allen Past President, Rochelle Jonswold Kathleen Cooper, Director Jayne DiLiberto, Director Tracey Fiorelli, Director Erika Hall, Director Lorraine Herbert, Director Lee Joseph, Director Judy Patterson, Director Mary Stolarczyk, Director Leslie Storrs, Director Diane Dabrowski, Alternate Kathleen McSweeney, Alternate

COMMUNITY ACTION COMMITTEE Our Community Action Committee delivered to the Worcester County Food Bank on Friday. Our committee members are tireless in their dedication to the community and those in need. Thanks to individual donations by our members (and an extra big shout out to Southbridge Savings Bank for their more than generous donation), we are able to present a check to the WCFB for $1,025!!

WRAR STAFF Executive VP, Colleen Pappas Membership Manager, Lisa Sprague Marketing Manager, Jacki D’Innocenzo Staff Accountant, Maura O’Connor Administrative Assistant, Lynne Walls

WRAR office hours are 9:00 am— 5:00 pm. For assistance with the MLS Lockbox system, please make an appointment with Lynne Walls at 508-832-6600. Please LIKE our facebook page at https://www. fa c e b o o k . c o m / WorcesterRegionalAssociationofREALTORS.

By doing so you will not only get up-to-the-minute information on everything going on at WRAR, but you will help us to increase our visibility while growing your own business network.

Pictured above left to right: Fiona Hoare, Karen Richardson (2014 chair), Jayne Diliberto, Kristine Gaffney, Arlette Richard (presenting check to WCFB rep). Active in this committee drive, but absent in photo are Marianne Belanger, Tracey Fiorelli and Mary Stolarczyk.

CMHA Walk/Run for the Homeless 29th Annual Walk/Run for the Homeless Sunday, May 18 at 2 PM, Elm Park in Worcester Proceeds raised by the 3.1 mile Walk/Run give people access to furnished homes, a hot meal, and a warm place to sleep. Together we have an opportunity to ensure everyone has a safe and affordable place to call home. Your support of the Annual Walk/Run for the Homeless helps us build a strong and vibrant community. For more information visit the Central Massachusetts Housing Alliance online at http://www.cmhaonline.org/. If you’d like to participate, you may register online or call Colleen Pappas at 508-832-6600.

Worcester Regional Association of REALTORS®

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