THURSDAY, OCTOBER 18, 2012
BEST OF THE BEST 2012
www.wcfcourier.com
Cedar Valley Hospice
THE COURIER
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because it’s about living
First Place: Home Health Agency; Receptionist — Berdell Schauls Honorable Mention: Medical Staff Member — Dr. Michael Deters Since 1979, Cedar Valley Hospice has been the area’s leader in delivering comprehensive palliative and end-of-life care. The organization’s 145 employees and 450 volunteers provide services based on core values including, compassion, respect, integrity, education, leadership, relationships, quality and excellence. “We are humbled and honored to be recognized once again by the community we serve as the best home health agency,” said Executive Director Marvin Fagerlind. “We are very proud of our employees and volunteers for showing their dedication to patients and families by providing the highest quality care,” said Katie Unland, human resources director. “From our care team to our office staff, every member of our agency has a unique contribution in the support of the mission of Cedar Valley Hospice. Everyone plays a valuable role in providing the highest quality care.” Two employees recognized for their individual efforts are Berdell Schauls, Waterloo receptionist, and Dr. Michael Deters, medical director. Berdell has been an employee of Cedar Valley Hospice since 2001 and Dr. Deters joined the organization in 2008, after retiring from his private practice. “We are fortunate to have Berdell Schauls as a member of the Cedar Valley Hospice team,” Unland said. “She is so considerate and caring of everyone and goes above and beyond in every interaction. Her dedication to Cedar Valley Hospice is apparent and her support provided to patients, families and co-workers is invaluable.” “Cedar Valley Hospice is very grateful to have Dr. Deters on staff because of his wealth of knowledge and skill,” Fagerlind said. “In every interaction, both personally and professionally, he treats people with respect and compassion.” The focus of the Cedar Valley Hospice team of professionals is the comfort and care of each patient. A team of doctors, nurses, social workers, aides, spiritual counselors and volunteers combine to provide excellent care with emotional and
★ Waterloo Central Office: 2101 Kimball Ave., Suite 401, Waterloo ★ (319) 272-2002, (800) 617 1972 ★ www.cvhospice.org ★ Hospice Home: 2001 Kimball Ave., Waterloo ★ (319) 272-1771 ★ 310 E. G Ave., Grundy Center ★ (319) 824-3868, (888) 878-3868
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★ 801 First St. E, Independence ★ (319) 334-6960, (888) 273- 8957 ★ 207 20th St. NW, Waverly ★ (319) 352-1274, (877) 485-7081
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spiritual support, emphasizing comfort and quality of life. The patient and their family are the decision-makers of the care provided in the patient’s home, nursing home, assisted living facility, hospital, the Cedar Valley Hospice Home or wherever the patient calls home. Cedar Valley Hospice services are available to people of all ages who are suffering from any life-limiting illness, regardless of age, diagnosis or ability to pay. Grief support services for children and adults are available to anyone in the community. Additional community programs offered include palliative care and medical case management for those living with HIV or AIDS. Staff may be contacted 24 hours a day, seven days a week for hospice referrals. Cedar Valley Hospice is honored to be viewed as providing the best in end-of-life care and grief support services to thousands of patients and families throughout northeast Iowa. With offices in Waterloo, Grundy Center, Independence and Waverly, Cedar Valley Hospice serves Black Hawk, Bremer, Buchanan, Butler, Grundy, parts of Benton, Chickasaw, Delaware, Fayette, Hardin, Linn, Marshall and Tama counties.
We are proud to have been voted “Best of the Best” in home health care! Congratulations to our entire staff, as well as the following individuals: Berdell Schauls - First Place, Best Receptionist Dr. Michael Deters, M.D. - Honorable Mention, Medical Staff Member Since 1979 Cedar Valley Hospice has been Making Each Moment Matter with quality end-of-life care and grief support in your community. ask the questions. make the call.
319.272.2002 :: cvhospice.org waterloo . independence . grundy center . waverly . hospice home