May 2011

Page 71

Let’s review this leadership function and characteristics. Leaders need to do the following: ● ●

Create a shared vision—one which each team member makes their own. Have a voice, an aura, a purpose, a self-confidence that we now call “emotional intelligence.” Have integrity, character, and a strong moral compass—not a religion but a belief. Be adaptive—nothing is ever set in concrete, leaders adapt to the situation at hand.

Arnold Toynbee, the great historian, is known for his famous quotation, “Nothing fails like success.” This is the trap of way too many people, let alone leaders. We become blinded by our successes. We want to continue methods and processes that work and have succeeded. But sooner or later, that becomes a trap. Good becomes the enemy of great. You have to give up good to become great. That’s counterintuitive, but it’s true.

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Circle card no. 53

Leadership has always been critical. I believe that today more than ever it is essential. The world is too complicated, technologies are too far reaching, and customers today have more choices than ever before.

Circle card no. 54

It is our employees who make a difference for our customers. It is the leaders who make a difference for our employees. WWJ

Water Well Journal May 2011 69/


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