Dec Business Venture 2013 by ventureguelph

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DECEMBER 2013 ISSUE

• inside: WINTER 2013 Activity & Events Guide

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St. Joseph’s Health Centre Adult Day Program staff and participants are hoping that generous members of the community will help St. Joe’s purchase a new bus in 2014. Seniors depend on the bus to get to and from the programs safely. The programs help seniors maintain their independence and prevent premature admission to long-term care. The old bus is nearing its last days. (supplied photo)

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St. Joseph’s Health Centre Foundation is looking for community help to get its bus back on the road before winter sets in the new year. “The bus is used to get our participants back and forth to St. Joseph’s Adult Day Program,” says Mary DuQuesnay, President and CEO, St. Joseph’s Health Centre Foundation. “Without the bus, frail seniors in our community could be going without the important services they need.” The bus is a vital element in St. Joseph’s nationally recognized Adult Day Programs which each day welcome seniors who are still living in the community. At St. Joseph’s they participate in stimulating activities and enjoy the many benefits of socializing with their peers–people who remember the same things they do and who have lived and are living similar experiences. Research indicates that, given the choice, most seniors want to stay in their own homes rather than enter long-term care but modern life can make it difficult for them to maintain their independence. Not all families can be close at hand to have daily con-

tact with their elderly family members and some seniors don’t have a family at all. Family members themselves can be keeping a lot of balls in the air– the demands of work coupled with the needs of growing families–so they can’t provide care and company during the day for their aging parents or grandparents. The fear of falling on slippery sidewalks or steps can restrict seniors’ mobility and reduce their opportunities to take part in community life which, in turn, can lead to loneliness and depression, significant barriers to healthy, active living. “The St. Joseph’s bus drivers escort their passengers from the bus right to their front doors,” says DuQuesnay. “The drivers are key members of the Day Program team. They know their passengers’ names as well as their unique needs–what makes them comfortable or anxious or what makes them laugh. And the passengers have the comfort of seeing their drivers’ familiar faces every day.” If the schedule has to change to accommodate someone who needs more time to get ready, the St. Joseph’s service can give them the flexibility

their passengers need. The drivers are also there to ensure that the participants get into their homes safely and if no one answers the door in the morning as expected or if there are changes in the routine, they follow through to make sure all is okay and if it’s not, they connect with the right person who can provide appropriate help. But, according to DuQuesnay, the St. Joseph’s bus is fast approaching its final days. “Although it passed its last safety inspection we need to act now to get a new bus in place so that families dependent on St. Joseph’s Adult Day Program will be able to get their loved ones to and from this crucial service,” she says. St. Joseph’s Adult Day Programs help seniors stay active and involved–crucial factors in maintaining good physical and mental health. Participants cook, enjoy music, art and discussions together–activities that provide focus and meaning. They welcome guest speakers or share their knowledge with each other. They also participate in gentle exercise and outings into the community that keep their minds and spirits engaged.

One component of the programs is especially designed to benefit participants living with Alzheimer’s Disease or dementia who still reside at home. The Adult Day Programs not only help participants stay active but they also give caregivers, many of whom are spouses, the opportunity for some respite and relief from the 24/7 demands of care. Joan Cameron’s husband Don was diagnosed with Alzheimer’s Disease in 2007. “As you can imagine, it presented challenges for both of us and many days were not easy,” she says. “But when Don started attending St. Joseph’s Adult Day Program–we call it the Social Club–our lives changed for the better almost right away.” Don was introduced into a stimulating social environment that presented many recreational and leisure opportunities suited to his needs and choices, she says. The program has also helped Cameron cope with the demands of care that she has shouldered. The program resource workers listen to her concerns, –continued on page 3

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downtownguelph.com We’ll almost have Paris by Marty Williams, Executive Director, Downtown Guelph Business Association For Vonnegut, as for a significant chance the weather, but also to be There are at least two ways to portion of the population, the way jostled on a packed sidewalk, get “experience” Paris. One, you can you purchase goods–and what go to France; or two, you can go to lost on the Metro, and be a little bit annoyed (and sometimes a lit- you are supporting with your a hotel called Paris, Las Vegas, dollars–is as important as the end where you can “experience every- tle bit taken aback) by the sights thing you love about Paris, right in and sounds and smells of the city. result. For these folks, having a good time and feeling good about They say that while there are the heart of the Las Vegas Strip.” what you’re doing is as important And that includes an Effiel tower, challenges in an uncontrolled as whatever metaphorical “enveenvironment, they come with which they describe as “the ulticommensurate rewards. They say lope” you are shopping for. It is a mate romantic setting,” adding that what you get in exchange for search for authenticity, which is that “there's no need to travel the possibility of rain or sidewalk the core driver of the “shop local” across the globe to capture that traffic is a more authentic experi- and “eat local” movements. It’s feeling.” While there, you might ence and the chance to discover also want to check out the Le about tapping into a desire to beauty, whimsy, fellow-feeling, and make the process of shopping and Café Ile St. Louis where you can “experience the sights, sounds and insight into the human condition. dining an experience that goes When you apply this sort of flavors of the Parisian sidewalk beyond functionality. For me, that Paris-to-Paris comparison to the means Christmas shopping as the café–in climate-controlled retail environment, it is easy to see snow falls around me, saying hello comfort.” Paris, Las Vegas, has a number of the popularity of on-line shopto friends and acquaintances, advantages over Paris, France. First ping, malls, and big boxes. In these meeting up for lunch and then most Vegas of environments you heading out for another round of of all, you don’t have to learn get all the goods with none French so it is unlikely that you discovery. will order snails unless you really of the “bother.” It’s functional, Downtown Guelph is a real mean to. Second, it will be faster to controlled, and unsurprising; if working, living, and playing place get to from Guelph, and cheaper that’s the sort of thing you are that has shopping (rather than a looking for, it’s there in spades. to stay once you get there (espeplace where shopping is the sole But what if at its heart, or at least reason to be there). It is an cially if you stay away from the in your heart, shopping is also casinos). And third, it will be authentic city centre, cobbled about something else? What if the together and varied, shaped by completely devoid of any of the “bother” was the best part of it? legendarily grumpy Parisians– individual ideas rather than an allConsider what the American unless you meet one who is a over design. In Downtown Guelph author Kurt Vonnegut had to say you will meet the shop owner and tourist like you. in response to his wife asking why buyer, somebody whose personal And yet, even with all these he doesn't order envelopes in bulk taste and talent–not those of a advantages, there remain some stubborn folks that hold fast to the online: “I pretend not to hear her. distant head office–are on display. And go out to get an envelope notion that to really experience It’s here you where you will find Paris, you need to go to the one in because I'm going to have a hell of expert advisors who build face-toFrance. They say you should dust a good time in the process of face relationships with customers. buying one envelope. I meet a lot Shopping Downtown Guelph you off your French-English of people. And, see some great Dictionary, actually order the uncover gems: great people, places Escargots à la Bourguignonne (Snails looking babes. And a fire engine and products. An experience you in Garlic–Herb Butter), and ask a goes by. And I give them the won’t find anywhere else–even thumbs up... The moral of the local for directions to Les Deux without a faux Effiel Tower or story is, is we're here on Earth to Magots. These folks will tell you climate controlled sidewalk cafes. fart around.” that to find the real Paris, you need to be willing not only to

Regional Economic Progress Report 2013 In January 2013, 120 business people gathered to discuss priorities for our region. Five key areas were identified to improve the Lloyd Longfield prosperity of Guelph Wellington. As we prepare for the upcoming regional economic summit on 24 January 2014, in is time to President take stock on the work that has gone on over the past twelve months so that we can look down the road ahead. 1) Regional Identity Immediately following the 2013 Regional Economic Summit the fledgling group Connect Guelph expanded to include representatives from Wellington County and renamed itself Connect Guelph Wellington. This group consists of representatives from the Guelph Chamber of Commerce, University of Guelph, Conestoga College, City of Guelph, Guelph Wellington Business Enterprise Centre, Career Education Council, Innovation Guelph, County of Wellington, Ontario Ministry of Economic Development Trade and Employment, Guelph Economic Development Advisory Committee, and the Workforce Planning Board. A key characteristic of Guelph Wellington that has been highlighted is collaboration, and sector groups that have been collaborating include clean technologies, information technologies, advanced manufacturing and the food and agriculture sector. 2) Career Planning and Awareness for Youth The Guelph Chamber of Commerce has launched the website “whoplusyou”, in which people enter their skills and interests and businesses enter the skills they are looking to employ and the website matches jobs with prospective employees. The site is located within guelphchamber.com, under the Find tab. The Guelph Chamber Workforce Development Committee has launched a “Closing the Gap” strategy, to provide an overview of the programs available for each step along the way from training to recruiting, up skilling, and performance evaluation on both the supply and demand side of jobs. The Workforce Planning Board is doing a detailed survey in the year ahead. 3) Regional Transportation A study team has developed a terms of reference, and is forming discussions with Waterloo Region, connecting through to Toronto on the GO Train service. Advocacy work has begun around improving the Highway 6 connection to Hamilton. 4) Small Business Support Innovation Guelph has created a portal to CREATE POSSIBILITIES FOR YOUR connect all business support services on CAREER WITH THE CERTIFIED one website. These include startup assisMANAGEMENT ACCOUNTANT tance, as well as connections for existing DESIGNATION businesses of all types and sizes. To register for our free events and 5) Tourism information sessions, please visit The Guelph Chamber of Commerce http://forms.cma-ontario.org/infosessions formed a study team that prepared a presTo learn more about the CMA designation entation to the City of Guelph with reccontact: ommendations on how tourism services Dana Gies, MBA, CPA, CMA can be changed going forward. The City dgies@cmaontario.org of Guelph is now performing an operawww.becomeacma.com tional review to baseline the services they are currently providing.

Information on the upcoming January 24th Regional Economic Summit, or to register to attend visit guelphchamber.com.

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Multiple Will strategies for business owners by Kyle Hampson A properly drafted Will permits you to distribute your estate to your desired beneficiaries, designate a guardian for any minor children and avoid court supervision. However, those individuals who own their own businesses or participate in partnerships have the potential to face significant estate fees if their estate plan is insufficient. In Ontario, the Estate Administration Tax (“EAT”), commonly known as probate fees, is payable when the estate administrator applies to the court for a certificate of appointment of estate trustee (a “Certificate”). Not all estates require such a Certificate, but there are certain situations where a Certificate is necessary in order to distribute the assets of a Will: (i) if the deceased person owned real estate at the time of their death; (ii) if the deceased held shares in a public company or mutual funds; or (iii) if there is doubt as to what a Will provision actually means. The EAT is calculated at a rate of $5.00 per

thousand for the first $50,000.00 of the estate and $15.00 per thousand for the amount of the estate over $50,000.00. For example, for an estate valued at $60,000.00, the EAT would amount to only $400.00; but for an estate valued at $500,000.00, the EAT would be $7,000.00. A multiple Will strategy can be used to limit the EAT on certain estate assets, where the transfer does not require a Certificate. For example, a primary Will would deal with assets that will require a Certificate, such as real estate, bank accounts and investment accounts; while the secondary Will deals with assets such as personal effects, valuable private company shares and debts owing from private companies which can be transferred without obtaining a Certificate. The need for third and fourth Wills may be necessary as individuals owning professional corporations, such as doctors, dentists, veterinarians and financial advisors, have regulato-

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ry restrictions on who can own shares in their professional corporation. A multiple Will strategy can ensure that their business succession plan complies with these restrictions. Every individual’s estate is unique requiring distinctive planning strategies. Careful preparation of multiple Wills is required. For instance, if one asset in the secondary Will is subject to the EAT; it can fault the entire Will, exposing all the assets within the Will to the EAT. A lawyer, often with the support of the individual’s accountant and financial planner, can help ensure that your estate will be distributed appropriately and mitigate the amount of EAT your estate will face. Kyle Hampson is a lawyer in the Corporate Commercial Group at Miller Thomson LLP. His practice also includes corporate governance, residential real estate and wills and estates. 519-780-4635 or khampson@millerthomson.com

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has the potential for creativity and purpose if given the time. As someone who always enjoyed other people, Don is able to get together regularly with his peers who are going through the changes that occur after a diagnosis of dementia.” St. Joseph’s Adult Day Programs are housed at the hospital’s Westmount Road campus in a $2.6 million Community Outreach Centre built entirely with funds donated by supporters in the community. Besides programs for seniors, the Centre also offers Guelph’s only day program for adult survivors of acquired brain injury. Anyone wishing to make a donation to the St. Joseph’s Bus Fund can call St. Joseph’s Health Centre Foundation at 519-767-3424 or make a gift online at www.sjhcg.ca.

provide education and support, recommend resources that help her give Don the care he needs and suggest ways for Cameron to take care of herself, too. “I noticed the difference in him almost immediately,” says Cameron. “On his Social Club days he returned home more settled and alert. As for me, on those days, I’m able to have the respite I need – time to run errands, share coffee with a friend, read a book or catch up on the sleep I often miss. “ “The Social Club staff members are wonderful–always thinking up new ways to engage participants in interesting activities that keep their minds active even as their illness progresses,” she adds.“The staff believes, as I do, that everyone

In 2014 the University of Guelph will celebrate a 50th anniversary. Saturday, January 4 The Official Opening of the 50th Anniversary Exhibit The BetterPlanet Project - Our Lives Depend On It at the Guelph Civic Museum. With 50 Years of Building a Better Planet, students have curated this special exhibit highlighting some of the most outstanding and intriguing contributions the University has made to changing lives and improving life both in our community and around the world. The unique thematic presentation, interactive kiosks and experiential opportunities will be sure to delight all visitors. Thursday, January 23 Official Campus Community Kick-off An afternoon celebration in the UC atrium will be followed by an evening concert in Peter Clark Hall. Thursday, May 8 On May 8, 1964, the University of Guelph Act was passed by the Ontario Legislature, bringing the three founding colleges together as a single institution. The 50th Anniversary of the First Board of Governors Meeting and Royal Assent of the University of Guelph Act will be acknowledged. More details to follow. Saturday, June 21 Conversat Ball, reviving a Guelph tradition for Alumni Weekend. Get your dance card ready! After a 40-year hiatus, the Conversat is back. A gala evening featuring Guelph’s signature approach to spectacular food and extraordinary entertainment in several venues across campus, in celebration of the University of Guelph’s 50th anniversary. Keep your eye on Business Venture throughout 2014 for regular updates on events and celebrations taking place.

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The first real estate search site to include school rankings and school boundaries for Canada: www.LeoBold.ca For parents who want to put their kids in the best schools in Canada, but have a frustrating time finding school boundary information, the website www.LeoBold.ca is the first and only website to combine Canadian school rankings and boundaries together on a Google Map. LeoBold Inc. has been busy digitizing school boundaries and has now released it on their website for the public to view for free. A good school is the number one factor for new parents when buying a home but there is no website that combines real estate listings, school boundaries, and rankings in one place... until now. Previously, parents had to search for model homes by driving around looking for sales centre signs. Then they would spend weeks researching and visiting individual schools. Most parents don’t

Committed and caring partnership–Wellington Catholic DSB and United Way by Brian Capovilla The mission of the United Way Guelph Wellington Dufferin is to strive to meet existing and emerging social needs in order to improve lives and build community, which they have been doing for more than 70 years. Directed by a volunteer board, managed by committed staff and supported by thousands of donors, the United Way works with partners in all sectors to identify needs and raise funds to support programs in response to those needs. The vision of the Wellington Catholic District School Board is to build a vibrant community committed to the celebration of each individual by fostering a love of learning, through quality educational experiences, enabling all to respond in a Christian way to the challenges of life. Like many local businesses, we have considered this campaign a priority. It is congruent with our commitment to those in need. Many of our current and past leaders have chaired the campaign. Many others have served on campaign cabinet. In a culture of consumerism, it is critical for educators to teach humility and discernment. By providing an inclusive, accepting and welcoming environment, educators teach students to become responsible citizens, collaborative contributors, and self-directed responsible life-long

learners. All of our school communities participate in the annual United Way campaign, which teaches students the altruistic nature of giving and charity. Events such as hat days, dress down days, bubble-chewing competitions, bake sales, and so many other fun activities engage students in the life of the school thereby building community within the school but more importantly beyond the school walls. The long history of contributions has supported United Way funded agencies to improve the lives of thousands of individuals, including a positive intergenerational impact on students. It is no coincidence that this successful partnership exists considering the alignment of the United Way mission with that of Wellington Catholic. Both organizations are rooted in the value of community. We therefore urge everyone to contribute. The recipients may be family members or other neighbours in our midst. Brian Capovilla, Assistant Superintendent of Human Resources, Wellington Catholic District School Board.

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know how to find school ranking information but care about it. Many school boards don’t publicize their school boundaries and when they do it is in a PDF format, which isn’t as convenient as seeing it on a Google Map. LeoBold.ca has the most up to date and complete database of newly built homes in South Western Ontario and the GTA. We showcase hundreds of new homebuilders and new development sites. We are also the first to include high quality photos and floor plans of new construction homes in Canada. For more information, visit www.LeoBold.ca or contact Gary Roberts at gary@LeoBold.ca 519-242-3795.

How a grass roots citizen’s movement is changing the Royal City by Gerry Barker It all started in a coffee shop between two people who shared the view that the City of Guelph was not being managed well. Exchanging views, the two sought the help of an experienced financial analyst who shared their views but had the ability to dig deep into the city’s financial management. As work proceeded, it was discovered that there were some serious problems in the city’s official annual financial statement and budget documents. This coupled with large capital spending on a $33 million organic waste processing plant and a $15 million cart collection system, added fuel to the concerns of the small but growing group of citizens. In the summer of 2012, the group formed GrassRoots Guelph (GRG) with the intent of challenging Mayor Farbridge’s administration. Work began to develop data uncovered through research and analysis into a document. It took another six months to pull the information together and have it approved by our legal counsel, who informed the group of a method to petition the Ministry of Municipal Affairs and Housing (MMAH) to request an independent audit of the City of Guelph’s finances and operations. The caution was that our complaints should be well documented and contain a minimum of 50 taxpayers to sign the petition. GRG has four basic goals and it is hoping to convince more voters to vote next October. Through its website–GrassRootsGuelph.com– the organization’s key goals include control of city spending; reduction of debt, taxes and user fees; control off-campus student housing and reducing the cost of waste management. A major thrust is to encourage candidates to

run for council in 2014 and introduce policies to attract more businesses and jobs to the city. Is GRG a political organization? Yes. And it will support those candidates that are willing to bring common sense and responsible management to the city. Most important is to stabilize an administration so that all the people benefit, not just the minority special interest groups. In just over four weeks GRG collected 162 signers supporting the MMAH petition, a number that has since grown as more people join the group. Our steering group had grown to more than 20 and we launched our non-partisan nonprofit organization August 26, 2013. On October 1, 2013, the GRG petition was presented to the Ministry. In late November, the Ministry sent officials to Guelph to interview members of GRG. More discussions will be scheduled. Today, GRG has more than 300 members and is growing daily. Join GrassRoots Guelph today. Send your name, full address, email address and telephone to grassrootsguelph2014@gmail.com. Your personal information is kept in a secure database and is used only to communicate alerts and newsletters to the members.

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Serenity Soaps, soaps to soothe your soul Home-based business owner Linda Boyle has been making the finest naturally handcrafted soaps and bath products for over two years. Previously employed with a heath and wellness company, an awareness grew of the damaging effects on our skin from the overwhelming number of chemicals in our homes both in personal care and cleaning products. “I felt there had to be a way to provide people with safer options to commercial products,” said Boyle. Serenity Soaps are designed to help maintain your skin’s balance in a natural and healthy way, Media release

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by using what Mother Nature has provided. Traditional soap making methods are observed by using cold pressed vegetable oils, plant oils and nourishing plant butters. Soft colours are created from natural clays, minerals, oxides, botanicals, herbs and flowers. Essential oils or skin safe, Phthalate free fragrances are used in small quantities. Each batch of soap is handmade in small amounts, hand cut, and comes in both 110gram bars and small 30gram guest soaps. Boyle’s creative products include soaps made from goat’s milk, coconut milk, and wine. Plus her

need like soap could also be artistic, beautiful and aromatic, my creativity began to flow,” adds Boyle “ But what I enjoy most is helping those customers who suffer from skin allergies, eczema, or asthma, by providing a product that is both soothing and healing.” Serenity Soaps are available at the Aberfoyle Farmers’ Market during the summer season and can be found at downtown retailers, Budd’s and Creative Edge. Beer soaps are also available at Wellington Brewery’s Retail Store. Online shopping is also available at www.serenitysoaps.ca

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New owners for central commercial property A group of local investors has purchased the former Guelph Hydro building at 104 Dawson Road. They will be represented by one of Guelph’s most prominent property management companies, Balnar Management. The Dawvale Group Inc, represented by Balnar Management, announced the close of sale on the 41,000 square foot building on Friday. The 4.5-acre site is located at the corner of Dawson Road and Speedvale Avenue. It houses Habitat for Humanity’s ReStore; the PIC Group, providing third party inspection services; and Netsweeper, which offers internet content filtering and web threat management solutions. All will remain as tenants. Michael Balnar, President of Balnar Management, says the property’s central location and extensive size makes it extremely attractive as a commercial site with numerous future development possibilities on the excess land. “It is a central part of a strong commercial, industrial and residential area, with very easy

beer soap combines the cast off beer from local Wellington Brewery with ground malted barely and hops, which work as an exfoliate. The natural soaps create a rich, luxurious lather that cleans without stripping your skin of its natural moisture. When soap is made, it contains glycerin, a natural by-product of saponification from fats and oils, is a natural humectant, which helps keep moisture on the skin. Most commercial products have the glycerin removed, which is then later re-sold as a bi-product for making creams and lotions. “Once I became inspired that a basic daily

access to main highways and potential for creative growth that is highly compatible with the neighbourhood”, he says. This is the second investment by Balnar Management in partnership with investors in the last two years. The company previously purchased the former Owen Sound Golf and Country Club, now Legacy Ridge Golf Course, in 2011. Balnar Management is positioning itself for further real estate acquisitions that provide excellent returns and growth for investors. Balnar Management is a second-generation family business, established in 1977. It also offers property and asset management services in 13 multi-residential properties with 1,800 units, four commercial properties in the Guelph, Kitchener-Waterloo markets and two golf courses with fitness, banquet and restaurant facilities in Owen Sound. For more information contact Michael Balnar at 519-836-0223 or mbalnar@balnar.com

by Anna Bartolomucci Respiratory etiquette and hand washing are basic measures, which prevent ongoing spread of bacteria and viruses (germs). Alone, these may not be enough to help prevent aggressive active transmission of pathogens during peak seasons of influenza and colds. There are many other precautions, which may also help in preventing the spread of germs and in protecting yourself, so you stay as healthy as possible this season. Viruses can be spread by droplets from infected people when they sneeze, blow their noses or wipe secretions from their noses or eyes. Cover your mouth and nose with a tissue when you cough or sneeze. Throw tissues away immediately and wash your hands. No tissue? Cough or sneeze into your upper sleeve, not your hands. Clean your hands often with sanitizers or soap and warm running water several times a day, and especially before eating. Don’t touch your eyes, nose, or mouth after touching commonly used surfaces. Since germs can live on hard surfaces for up to 48 hours and soft surfaces for up to 12

hours, it is important to increase the frequency of disinfecting areas such as stainless steel, plastic, cloth, and similar objects. Remember other commonly used surface areas like, ATM machines, grocery carts or hand rails, light switches, computers, cell phones, remote controls, communal condiments, soap dispensers, faucets and door knobs. Keep alcohol-based sanitizer (gel or wipes) available at work, at home and in even in the car so you can be sure to keep your hands and surfaces as clean as possible. Stay home if you are sick or see your health care professional if symptoms become significantly worse. Along with healthy diet, increased water intake, regular exercise, and adequate sleep, these tips can help you stay as healthy as possible this cold and flu season. Anna Bartolomucci at WellServe Health Care Management, a division of Wellpoint Health Corp. 519-837-3896 Ext. 17

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Money-saving advice on your mortgage renewal by Sandra Lastovic Being proactive with your mortgage renewal is the best way to ensure you get the most competitive rate possible. Your financial institution or mortgage lender will send you a renewal notice one to two months prior to the mortgage renewal. My recommendation is to seek the advice of a broker six to four months in advance. This is especially relevant in the current market place as rates are forecast to increase. Mortgage brokers work with lenders that can hold the interest rate on a mortgage for four to six months, which guarantees the rate. Once you've submitted an application we track interest rates on a weekly basis, so if rates decrease as you get closer to your mortgage renewal we can make a downward rate adjustment. Mortgage brokers work with multiple lenders so if another institution happens to have a more competitive rate, we can switch the rate hold to that institution. Your bank will not call you and suggest you go see another lender because their mortgage rate is more competitive. That's one of the benefits of working with a mortgage broker. Mortgage brokers are also motivated by different factors than banks. Both parties are in the business of making money… however mortgage brokers have the flexibility and authority locally to make the right decisions for their individual clients. When I describe the difference between brokers and banks to my clients, I term my industry as the "Walmart of the mortgage world". Let me explain… when you buy something from Walmart the product is often deeply discounted because they buy 1000's of the same product making their unit costs lower.

Walmart deals in volume, much like a mortgage broker does. Your bank branch is like a mortgage boutique. Because they may only be buying 100 mortgages per month they have to price them accordingly (normally at a higher rate, unless you beg them to give you a deal). Mortgage brokers don't have a posted mortgage rate and a discounted rate like banks do. We only work on the discounted market rates, which vary slightly. Conversely, a bank has a posted rate and they decide how much of a discount you'll get off of your mortgage. Clients benefit from using a mortgage broker because they don't need to negotiate the interest rate. When that's the case you can ensure your mortgage is set-up in the most financially beneficial way possible. You can plan for the liability enabling you to pay it off within your financial goals. Remember there's more to mortgages that just the interest rate. Getting a rate locked in by a mortgage broker four to six months before your mortgage renews will help you get the best available rate on the market. This is especially critical because we are in an increasing mortgage-rate environment. I'd love to hear your experiences on renewing your mortgage with a bank or a mortgage broker! Please e-mail me at lastovic.s@mortgagecentre.com or visit my blog at www.lastovic.s@mortgagecentre.com and offer your comments. If you're on twitter you can follow me @Sandra_lastovic

Phase One–Arkell Lofts is sold out After a very successful VIP Preview Event and Grand Opening, the first phase of Arkell Lofts is now SOLD OUT! The second phase of Arkell Lofts will be released in January 2014! Arkell Lofts contains only 32 residences to be built on Arkell Road just east of Gordon Street. This unique, urban style community features stunning exteriors of stone, glass, wood and stucco and several distinct bungalow and two-storey styles of units ranging in size from 1157 to 1708 square feet. Two-bedroom, Three-bedroom and Two-bedroom + den plans are available boasting 9’ ceilings, huge gourmet kitchens with granite or quartz counters, modern trim and finishing details as well as private balconies and terraces. With prices starting in the low 300’s and condominium fees ranging from approximately $160

supplied rendering

to $240 per month, Arkell Lofts is the perfect place to enjoy a carefree, unique and affordable lifestyle. Occupancy dates will be available as early as Summer 2014. For more information on other communities by Granite Homes in Guelph and Cambridge, visit The Granite Homes–New Homes Sales Centre, on the corner of Arkell Road and Gordon Street in Guelph or visit the website at www.GraniteHomes.ca

Community-benefit ideas, funding and resources With support from a three-year project grant from the Ontario Trillium Foundation, the Elevator Project has officially launched, bringing the promise of awesome things to come in Guelph. The Elevator Project (originally called the Guelph Community Innovation Connection) is a collaboration between 10 Carden, the City of Guelph, the Guelph Community Health Centre and Innovation Guelph. Together they are creating a new process to match great ideas that will make Guelph an even more amazing place to live and work, with the resources to make these ideas happen such as funding, advice, volunteers, and connections. “Guelph’s citizens have a wealth of ideas that will contribute to community well-being. This process will help strengthen and launch many of these initiatives.” Julia Grady, Co-Founder 10 Carden. “The City’s Community Investment Strategy identified the need to partner with other sectors to launch a new and exciting approach to building social innovation in Guelph. We are already impressed by the level of enthusiasm and commitment for the project in the community.” Barbara Powell, City of Guelph General Manager for Community Engagement and Social Services Liaison. The Elevator Project and the collaborations that will arise through this process are founded on the idea of cash + which means it’s not just about money. Everyone will benefit from participating with selected projects receiving mentorship support, business coaching, communications, community engagement as well as financial funding. More details at www.10carden.ca/elevator-project

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Finance Assessing investment risk by John Moran For many investors the extreme volatility of the equity markets between 2007 and 2009 (and even until today-although on a lesser degree) continues to dominate their minds and many are now looking at alternatives to either eliminate this volatility or to mitigate risk totally. This sentiment of avoiding risk at all cost has led to a major shift from equity funds into bond funds and liquid cash savings. But, with returns on bonds at historic lows and banks paying interest with minimal returns the validity of this strategy is questionable. Is it reasonable to exchange short term heightened market fluctuations for decreased long term retirement benefits? Likely not. Having stated this it appears that many individuals are willing to

Business and Personal

accept the long term loss of purchasing power as an acceptable alternative to market risk. Warren Buffet puts this into perspective when he stated that, “the risk of an investment is measured by the probability of that investment causing a loss of purchasing power over the contemplated holding period”. The real issue now seems to be that many investors are making decisions based only on this one risk factor. This is not prudent in the long term. When considering an investment strategy there are other risks to contend with-these include but are not limited to: inflation, liquidity, changes in income tax legislation, security, currency valuation and even the influence of media on the economy. These all have to be analyzed when

making investment decisions When reviewing your portfolio keep one thing in mindthere is no such thing as no risk. Don’t make your decisions on only one risk factor. When one analyzes and balances the various risks associated with a particular investment the greater the likelihood that their financial goals will be achieved. Be informed, speak to your advisor and understand the role that risk assessment has in your financial plans. John M. Moran BA., EPC., ICIA, Lyon Financial Services Inc. jmoran@lyonfinancial.ca 519-766-0001. www.makingmoneyforyou.com

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Experiences often play a role in decision-making by Janet Roy We are all biased because of our experiences. We like to believe we have an open mind, but these biases subconsciously play a role in our decision-making. Despite tremendous advancements in diversity in the workplace programs and leadership’s authentic desire to remove bias, studies show that the human brain is pre-wired to make quick decisions and by extension for bias. Unfortunately those biases do impact the hiring process. Most would agree that overt discrimination is easily detected, but the subtlety of bias from well-intentioned people is more elusive. Consider a manager evaluating candidates. During the evaluation process the manager selects three candidates for interview, identifying with one in particular who attended the same university. Once the process is complete, the offer is made to the candidate the manager identified with. Even if the manager felt as though the process was fair, there is a chance the hiring criteria or process was altered ever so slightly to suit the bias. Imagine a diverse pool of employees within your organization who bring together creativity, innovation, and problem solving skills that stem from their varied academic, professional, and life experiences. Why not retool to hire and lead this diverse workforce while creating a positive impact on your ROI? Acknowledge hidden biases and make them visible. Envision an objective evaluation of

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positions, utilizing current compensation dollars, where all applicants are considered, combined with the balance of mutual right-fit for employer and employee, by employing a pay-equity process. Hire to create diversity in the workplace. The results of a well-managed organization based on these principals, evaluation of job positions, fair compensation related to current total compensation dollars, and diversity of employees will increase productivity, employee retention, customer service delivery and achieves ROI goal. Tapping into a diverse talent pool while removing biases, even unintentional biases, will impact an organization’s ability to compete, innovate, and attract clients. More importantly contributes to decreasing your overall hiring and other related costs. For more information visit www.premiumhrsolutions.com or call 519-824-2428.

Canadian Occupational Safety awards Nestlé Waters Canada Canada’s Safest Employers Silver Award (Manufacturing) Nestlé Waters Canada, Canada’s market shareleading manufacturer and distributor of healthy beverage choices, and Canadian Occupational Safety recently announced that the Company has been honoured with silver recognition in the manufacturing category of the magazine’s 2013 Canada’s Safest Employers Award program. The Canada’s Safest Employers Award recognizes employers from coast-to-coast for their outstanding achievements in workplace health and safety. Nestlé Waters Canada was specifically recognized for its commitment to OHSAS 18001, an international occupational health and safety management system registration that requires the Company to establish and maintain standards that control health and safety risks. The Company has established annual targets ever since attaining certification in 2010 that have continuous improvement in safety measures. “Our employees are our most valuable resource and we are strongly committed to

their safety as they work to produce the highest quality bottled water in Canada,” said Dwight Carey, Regional Environmental Health & Safety Manager, Nestlé Waters Canada. “We proactively address hazards through strong leadership participation, involve our employees and provide necessary resources to control them. We are committed to prevent workplace injuries on our premises and are very proud of what we have achieved. The OHSAS 18001 certification is a daily reminder of our commitment to health and safety at our plants.” “The Nestlé Waters Canada health and safety story is an inspirational one, particularly in terms of its level of employee engagement and its commitment to sustained health and safety compliance,” said Amanda Silliker, Editor, Canadian Occupational Safety. “The Company’s silver recognition in the manufacturing category was well-earned. We look forward to hearing about further advances in health and safety by the Company in the years to come.” –continued on page 9

Funeral Home and Chapel Ltd.

“Wellington County's Oldest Family Owned Funeral Home”

Pre-arranging one's own funeral is now widely practiced across Canada. Gilbert MacIntyre & Son have been helping individuals and families with funeral prearrangements for almost 80 years. If you would like to make an appointment to discuss prearrangements, please contact us. Or, if you like, you can prearrange your funeral online. You will be asked the same basic questions you would in a one-on-one prearrangement meeting; but within the "comfort" of your own lifestyle. Our experience in dealing with prearranging funerals has lead to the development of the GILBERT MACINTYRE & SON TRUST PLAN for those who wish to pre-pay their funeral expenses.

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www.gilbertmacintyreandson.com DECEMBER 2013 page 7

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The GILBERT MACINTYRE & SON TRUST PLAN retains all the advantages of the pre-arranged funeral, but goes further with respect to the ﬁnancial advantages. · The GILBERT MACINTYRE & SON TRUST PLAN is hedge against inflation. The cost of the funeral will never increase, no matter how long it is before the funeral services are required. · Pre-payment reduces the financial demands on the survivors. Costs will be paid out of income now, rather than from much needed funds of the estate. · Like a paid-up life insurance policy, this plan is of immediate and far-reaching benefit to survivors.

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· Interest on funds held in a GILBERT MACINTYRE & SON TRUST PLAN is tax free. · The GGILBERT MACINTYRE & SON TRUST PLAN may be purchased on a convenient time payment plan. Usually the prearrangment service is entirely paid for by the time it is needed, thereby relieving the family of expense at the time of the funeral. · Money is held in trust and fully refundable any time.

The GILBERT MACINTYRE & SON TRUST PLAN is designed to comply with all regulations under the Funeral Services Act of Ontario and is fully insured.

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VENTURE GUELPH PUBLICATIONS LTD. Business Venture 20 years in 2013!

The top five requirements for success by Tony Roy time and money in growing your knowledge base. It is said that knowledge is power. Not quite. Knowledge is potential power. Maximize your potential power by growing your knowledge. 4. Confidence 1. Time Gained through continuous small wins. Growing Your ability to plan, prioritize, know your 80/20 your knowledge; being very intentional in your self(which 20% of your actions give you 80% of your talk; being selective of who you hang around; these results) and delegate will be key to your success. are all ways to grow your confidence. Growing confiOnly time spent doing valuable activities counts dence is a gradual process. Be consistent and intentowards success. No one achieved their goals by focusing on filing and bookkeeping (unless you are tional. The payoff–an increase in confidence has an exponential effect on your results. a bookkeeper). 5. Taking Action 2. Energy You could excel in the first four points but if you Physical, mental, emotional, spiritual. Hours worked is not the measure. It is the effectiveness of don’t do anything then the results are zero. If you apply yourself in the base four then take massive those hours. Are you alert, motivated, passionate and physically energized? Knowing your limits, how action… results are guaranteed. Not always at first, but over the long run your path will be in the right and when to recharge is a personal recipe. Know direction. Remember the line to success is not yours for best results from your hours invested. straight. When things appear to be going sideways 3. Knowledge despite your work on all five points, remember to You can only do what you know. And often what we ‘know’ is not always the right thing. Sometimes have faith in the principles shared here. They ALWAYS work in the long run. unlearning is the right first step. Keeping an open mind is crucial and avoid falling into the trap of Tony Roy is a Certified Business Coach for ActionCOACH. thinking you know. You are more likely to do this He can be contacted at 519-729-0033 or the more successful you become. Continually invest tonyroy@actioncoach.com Thanks to fellow coach Jamie Cunningham for the following–my experience confirms his list. Reflecting on the past 10 years of coaching, if I had to pick my top five requirements to achieve success, here is my list:

John Moran

519.766.0001

jmoran@lyonfinancial.ca

Safest Employers Silver Award (Manufacturing)-continued from page 7 “We are honoured by this recognition,” said Debbie Moore, President, Nestlé Waters Canada. “We have made great strides over the past seven years when it comes to building a high-performance organization that safely produces high-quality beverage products for Canadian consumers. This award is proof-positive that we are headed in the right direction on our journey of zero lost time incidents in our workplace.”

Happy Holidays To our Friends and Associates

For half a century, Canadian Occupational Safety magazine has been the premier source of information for Canadian health and safety professionals. The magazine covers a wide range of topics, from office to heavy industry, and from general safety management to specific workplace hazards. In 2011, the magazine launched the prestigious Canada’s Safest Employers Award program that recognizes outstanding Canadian companies that are doing an exemplary job in promoting the health and safety of their workers.

Dwight Carey (right), Regional Environmental Health & Safety Manager, Nestlé Waters Canada, receives 2013 Canada’s Safest Employers Silver Award from Eric Nowlin of Canadian Occupational Safety magazine (supplied photo)

Season’s Greetings and Best Wishes for a happy, healthy 2014!

MakingMoney ForYou.com

TEL 519.766.0001 JOHN@MAKINGMONEYFORYOU.COM

NAI Park Capital Inc. Brokerage 76 Dawson Rd. Tel: (519) 824-9900 P.O. Box 923 COMMERCIAL REAL ESTATE Fax: (519) 824-2471 Guelph, ON www.naiparkcapital.com info@naiparkcapital.com N1H 6M6 DECEMBER 2013 page 9

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Is your company looking for a venue for a team building event, a sales meeting or just a reason to party? Want to try something totally different but without breaking the budget this quarter?

JARZIE’S Indoor Simulated Golf is inviting you to play in our Business Indoor Golf Competition over the 2013-2014 winter. Simply choose a date between now and April 1, 2014 for 16-20 players and reserve your spot. Cost is $35 pp tax included. JARZIE’S will run a scramble tournament complete with prizes at our licensed bar and restaurant. But here’s the twist. The winning team from each tournament will be invited back in April 2014 to compete (at no extra cost) in the Indoor Golf Tournament of Champions. Winners not only have bragging rights within the business community but free indoor memberships for the 2014-2015 season.

Call to reserve your timeslot today. JARZIE’S Indoor Simulated Golf, 175 Dawson Road, Guelph ON (519) 341-4512 info@jarzies.com www.jarzies.com

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VENTURE GUELPH PUBLICATIONS LTD. Business Venture 20 years in 2013!

Visit guelphhydro.saveonenergy.ca for more information or contact us at: Tel: 519-822-3017 Fax: 519-822-0960 Email: retrofit@guelphhydro.com Subject to additional terms and conditions found at saveonenergy.ca. Subject to change without notice. Funded by the Ontario Power Authority and offered by Guelph Hydro Electric Systems Inc. A mark of the Province of Ontario protected under Canadian trademark law. Used under sublicence. OMOfficial Mark of the Ontario Power Authority. Used under licence. DECEMBER 2013 page 12

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