Business Venture April 2013

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C.A.P.E.S.: An innovative community program for young adults with special needs by Karen Calzonetti

It's 11 am, and twelve young adults are cooking up a gourmet lunch of quesadillas, salad in a jar, and fruit smoothies at the Guelph Community Health Centre kitchen. Afterwards, they listen to a guest speaker explain how to write a resume and act in a job interview. All discuss their dream jobs, and work through a mock interview. "I'd like to be the make-up assistant to Taylor Swift," says one young woman. During the afternoon, all participants try co-op placements in popular food related businesses in downtown Guelph. Afterwards, a few of the young people take the city bus home. For some it's the first time venturing out on public transit alone. They arrive home happy, tired and eager to return to another day of Food and Friends, a cooking, life skills and employment program for adults with special needs run by Karen Calzonetti, owner and

operator of Creative Activity Programs & Empowered Solutions (C.A.P.E.S.). A Guelph based business since January 2012, C.A.P.E.S. offers a variety of programs and activities for teens & adults with special needs to improve their health and well-being, through active participation in the community, life skills and vocational opportunities. The premise of C.A.P.E.S. is a simple one: People with disabilities have the capacity to contribute to their community in important ways. "I wanted to find a way to help individuals become more involved in the Guelph community. C.A.P.E.S. programs are designed to engage teens and young adults in activities which maximize potential and enhance community inclusion in meaningful ways.” So meaningful, in fact, that Karen received a 2012 Small Business Star Award from the GuelphWellington Business Enterprise Centre

in the category of Outstanding Health and Wellness. Each C.A.P.E.S. program is driven by the theme of community engagement, and the belief that social interaction is key to quality of life. Individuals with special needs are encouraged to be active community members, and, in the process often discover new and emerging skills and abilities. What individuals like, what they can do, and what they’d like to do are important elements to the success of C.A.P.E.S. "My daughter has learned so much from Karen and C.A.P.E.S.," says Amy Baskin of her 20-year-old, who has autism. "She's learned to take the bus on her own downtown and is learning skills for restaurant work. Plus, she really loves getting together with her friends at C.A.P.E.S. programs." What does a C.A.P.E.S. program look like? Food & Friends participants learn to

cook plus try job placements at downtown stores and restaurants. In collaboration with the Wellington County Chapter of Autism Ontario, Guelph Community Health Centre and businesses downtown, this C.A.P.E.S. program has become increasingly popular. “We are thrilled to be able to rent the kitchen at the Guelph Community Health Centre. The kitchen is great for station-style cooking”, says Karen,“The downtown business community plays an important role in facilitating opportunities for participants as they learn new skills in a supportive environment.” In fact, it’s not unusual for some participants to choose this as a highlight. Briele, a participant said “I attended Food and Friends twice! I liked it because there were lots of activities I liked to do. The work I did downtown at The Flour Barrel gave me–cont’d on page14

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V2 - A New lifestyle is Here! Welcome to V2 Condos by VanMar Homes. Conveniently located in the now mature and thriving South end of Guelph, near the University of Guelph, the Stone Road Mall, and the Clair Road Shopping District, is the new home you’ve been looking for. Close to the entertainment district, and countless dining choices, as well as numerous Golf courses, hiking, walking and biking trails, you could not ask for a better or more prime location! Situated at Bard Blvd. and Victoria Rd. South, this elegant brick and stucco mid-rise building will feature a landscaped Rooftop Terrace, secure underground parking, party room, exercise facilities, and custom landscaping. Built with the retiree in mind, or for those looking to downsize, without losing the convenience of owning your own home, these condos have it all. You can choose from a wide selection of open concept suites to

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VanMar Homes has a reputation for quality and integrity, and building homes and buildings that help bring communities to life, and Unwind with family, friends, and V2 Condos is their latest success neighbours, on the tastefully story. It offers many distinctive landscaped and furnished Rooftop features that will make this the Terrace. With a variety of seating home of your dreams. Along with arrangements, and the tranquil the exercise facility, party room, setting, it is the perfect place to and secure underground parking, entertain guests, or capture those there are several amenities and quiet moments, and enjoy the upgrades available to help make brilliant sunsets to the West. The this the home of your dreams! custom landscaping has been Enjoy Guelph’s own Barzotti created to fully maximize the built Euro-style designer kitchen beauty of the surrounding area. cabinetry with a polished granite Or, if you prefer more alone time, countertop in the kitchen, as you can enjoy this beautiful vista well as premium stainless steel from your own home, as each Refrigerator, Dishwasher, and beautiful unit comes with it’s own glass top Stove. The soaring 9 private balcony. foot ceilings throughout, preYou can also stay fit in the exercise engineered hardwood flooring, room. Are you looking for a luxurious carpet and quality game of pool? Enjoy a family underlay in the bedrooms, are and friends get together in the there for your added comfort, and Party Room. V2 Condos offers a all suites have been designed with complete carefree lifestyle made open concepts to maximize your living space. for you.

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February 2013 page 2

VENTURE GUELPH PUBLICATIONS LTD. Business Venture 20 years in 2013!


Lifestyles

Health, Arts & Trends

Kick starting a career in business supplied by the Wellington Catholic District School Board The reality of education today, is that we are preparing students for jobs that do not yet exist. Career choices are growing exponentially and this makes it extremely overwhelming for young people to begin the task of choosing a career path. In the past, a majority of high school students were streamed towards University. There was a certain stigma to skilled trades and colleges and there was some tendency to make this a second choice. This has led to a shortage of students who are aware of skilled trades and programs offered as apprenticeships, trade schools and college programs. As a result, Canada has relied on immigrants to fill the need for skilled Trades. The Government of Canada and the Ministry of Education are working together to adapt to the global environment and develop programs that can help students with career planning by providing opportunities to learn about and follow various pathways in addition to college and university. In the fall of 2012, Our Lady of Lourdes Catholic High School business department began to offer the Specialist High Skills Major (SHSM) in the area of Business. This new SHSM compliments the school’s already existing SHSMs offered in the area of Manufacturing, Technology and Transportation. Students enroll in the program in their Grade 11 year. Upon successful completion of the required courses as well as the various components, students will graduate with a red seal diploma. Phil Mathia, a coordinator, cannot believe the interest that the SHSM program has gener-

ated among students. “SHSM programs provide students with the opportunity to discover a career path and define a goal for their education. This ultimately results in so much more intrinsic student motivation.” An ongoing online stock market competition is currently running during the school lunch hours. In November 2013, students in the SHSM program attended workshops presented by Conestoga College. These workshops related to topics that include Customer Service, Personality Inventory and Leadership. They also participated in a High School Business Challenge sponsored by TD Canada Trust. Groups of students from various high schools to a panel of volunteer judges from TD from across the district of Wellington, compet- Canada Trust. In the end, a final proded in developing a product or service for the uct/service was selected as the winner baby boomers. Each group presented their idea For more information about the Business

Workplace Wellness Events

Rhett Figliuzzi, student in the Our Lady of Lourdes Specialist High School Major Business program, presents to a panel of judges at the high school business challenge. (supplied photo)

SHSM at Our Lady of Lourdes Catholic High School, please contact Marty Bell or Linda DePieri at 519-836-2170.

by Anna Bartolomucci

Spring always seems to give us that extra motivation to evaluate our health and wellness. Whether it’s a time to enjoy more outdoor activities and exercise, or a time to evaluate dietary choices, now is as good a time as any to review your current lifestyle habits. Remember to include the whole family! Employers can contribute to employee health and wellness promotion by offering on-site wellness events like health fairs, biometric screening clinics, or lunch and learns, to name a few. The focus is wellness at work and achieving optimal health and wellbeing. These events can be customized to suit the employee’s and company’s needs and budget. Wellness interventions in the workplace are a great way to inform and encourage awareness of good lifestyle choices, thus keeping everyone healthy and productive for many years to come. Many people in our communities are without family physicians, and time restraints can be a factor in busy lifestyles. On-site wellness events

give employees the opportunity to evaluate the status of their general health. WellServe Health Care Management’s on-site wellness events and programs offer blood pressure screening, cholesterol and blood glucose testing, body fat analysis, body mass index, waist circumference calculations, and more. Self-help information is available for physical activity, exercise, healthy eating, cancer awareness, smoking cessation, sun safety, stress management, vaccinations and more. Workplace wellness events are a fun and informal setting filled with information to help employees remain proactive and healthy. This small investment can bring healthy returns down the road! Anna Bartolomucci RN, WellServe Health Care Management, 519-837-3896 Ext 17, anna.bartolomucci@wellserve.on.ca

Educating for Life W WellServe ellServe offers off ffe ers a full full suite suite of services services ranging ranging from from Medical Medical Assessment, Assessment, Treatment Treatment and Case Case Management, Manag gement, tto o Prevention Compliance. P revention and C om mpliance. Our Our services services help corporate corporate clients clients become become more m more efficient efficient and profitable profitablle through through impr oved employee employee health, attendance attendance and p roductivity. improved productivity. With over three decades multi-sector Occupational Health Medicine, WellServe earned W ith o ver thr ee dec cades of multi-sec tor eexperience xperienc i e in O ccupational Healt th and M edicine, W ellServe has ear ned the and individuals that have trust of the many many companies companies o that ha ve been served. served.

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APRIL 2013 page 3

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110112 W oolwich Str eet 110-112 Woolwich Street Guel ph, Ontario N1H 3V2 Guelph, T e el 519-837-3896 5 Fax 519-837-19 916 Tel 519-837-1916 T o oll Fr F ee 1-888-664-426 6 Toll Free 1-888-664-4266

1315 Bishop Street, Street, Suite 201 Cambridge, Ontario, Ontario o, N1R 6Z2 T e el 519-622-6788 Fax F 519-622-9115 Tel Toll T o oll Free Free 1-888-922-6788 1-888-922--6788


Publisher’s message Welcome to our April issue of Business Venture. With the arrival of spring, Guelph's wide range of seasonal, cultural events are kicking off. As a partnership, the City of Guelph, the Guelph Chamber of Commerce, and the Guelph Arts Council, are encouraging visitors to experience the rich culture within our community with the launch of the cultural mapping project. (page 12) This online cultural database includes an interactive map and makes it easy to find Guelph’s cultural spaces, events, individuals, groups and creative enterprises. For almost two decades, Venture Guelph Publications Ltd. (www.ventureguelph.ca) has been connecting readers to local business, and sharing community news and events through our various publications. We are now excited to introduce our newest project, Arts Guelph–A Celebration of Arts and Culture. This latest local publication is a collaboration between Venture Guelph Publications Ltd., the Guelph Arts Council and the Downtown Guelph Business Association. Arts Guelph will cover all facets of the arts, from theatre and dance to visual arts, music and video, to spoken word and cultural events. This informative publication will highlight various venues, events, projects, economics, businesses and educational opportunities surrounding arts and culture in our community. Distributed in late May, this stunning publication will feature a pullout section highlighting the joint

initiative of Guelph Arts Council and Downtown Guelph’s Art on the Street event, complete with a map detailing each artist. Guelph Arts Council is a registered charity that has been in operation since 1974. “As an organization, our mandate is to lead the growth of Guelph’s creative community through advocacy, innovation, outreach, resources, and the celebration of arts and culture,� says Sonya Poweska, Executive Director of Guelph Arts Council. “Our partnership with Venture Guelph Publications Ltd. to produce Arts Guelph will not only serve this mandate, it will increase awareness of some of Guelph’s great talent. This includes our artists, fabulous venues, talented groups, and amazing festivals,� adds Poweska. “In addition, this publication will serve as a testimony to all the great Guelph businesses that support and contribute to the vibrant culture that Guelph is known for.� As part of this publication, Venture Guelph Publications Ltd. will be making a donation of 15% of net proceeds back to the Guelph Arts Council. For information on advertising, contact us at venture@golden.net or call our office at 519-824-1595. Mike Baker, Publisher Venture Guelph Publications Ltd. Guelph, Ontario venture@golden.net www.ventureguelph.ca (519) 824-1595

Pitch It 2013 Innovation Guelph and Macquarie Private Wealth present the 2013 Pitch It contest, where promising companies go head-to-head in front of a panel of investors, to win cash, prizes, and potential investment opportunity. April 23 & 30 Pitching to investors workshop offered by MaRS 12:30 - 4:30 pm. Learn how to pitch your business idea to attract investment and customers. Receive expert coaching and gain the tools you need to create an impelling investor pitch. Win a chance to be a finalist in the Innovation Guelph Pitch It contest. May 30 Mini competition This preliminary competition gives participants ten minutes to present their pitch and answer questions from judges. The top six finalists move on to the Grande Finale, which will be a public event held in June in Downtown Guelph. For more information and to register visit www.innovationguelph.ca

Local women in business gathered at Innovation Guelph in celebration of International Women’s Day on March 5. With the theme of Gaining Momentum with Resilience, a panel of influential women shared their tips and solutions to common challenges in business. Pictured above are some of the organizers and speakers. Back row, left to right: Ingrid von Cube - Appetizingly Yours, Sharon Bennett - Bennett’s Business Connections, Debbie Busko - CFIB, Anne Day - Company of Women, Megan DePutter - AIDS Committee of Guelph Wellington, Pamela Sahli - InScribe Media, Monica Schut - GWBEC, Kristel Manes Innovation Guelph, and Anna Nguyen - Innovation Guelph. Front Row: Charlane Stecjuk - GWIN, Anna Cobian - Anna Cobian Designs, and Rosemary Taylor - Guelph Wellington Women in Crisis.

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Time for business to hire a summer student The Guelph Chamber of Commerce is always looking for ways to stimulate lifelong learning in order to help our community’s businesses serve their clients better by improving what they do every day. In Guelph, we are surrounded by world class education systems–from our school boards to our award-winning college and university. Problem solving is foundational to learning, and is really Lloyd Longfield what drives any type of business. The better people become at probPresident lem solving, the more successful everyone around them will be. A great way to solve problems and stimulate good ideas is for businesses to engage our next generation by hiring a summer student, a co-op student, or a graduate–a truly win-win situation. Another way to engage the future workforce is by giving one of our schools a project in the form of an industry academic collaboration. The Guelph Chamber and Innovation Guelph work together to connect business to research–whether it is product development, process improvement, or developing marketing strategies. With ideas in hand, business can then connect with local companies to implement solutions. When you develop essential skills, everybody wins: from the customer to the up-and-coming workforce.

What are the Essential Skills needed in the workplace? Through extensive research over the past 20 years, the Government of Canada along with other national and international agencies has identified and validated key literacy and essential skills. These skills are used in nearly every job and throughout daily life in different ways. The result has been the identification of the following nine workplace Essential Skills: Reading, Document Use, Numeracy, Writing, Oral Communication, Working With Others, Thinking, Digital Technology, and Continuous Learning. All nine Essential Skills are used in different combinations, in different applications, in every occupation. They are the foundational skills you use to carry out your work tasks, and they’re the building blocks you use to learn new ones. The Guelph Chamber promotes the use of the Test of Workplace Essential Skills (TOWES) standard for Canada–available through Conestoga College–to test for three of these skills: Reading, Document Use and Numeracy. From there, Guelph business people can access a myriad of programs to sharpen their skills–including reading groups at the Guelph Public Library, for instance. And of course business learns from business. The Guelph Chamber provides over 50 presentations per year by business people for business people on topics that business selects through the Chamber’s Program Committee. Peer groups from manufacturing, food and agriculture, and technology businesses also meet monthly to learn from each other. And that’s just the tip of the iceberg! Getting involved with the Guelph Chamber of Commerce helps you to continue your lifelong learning journey. CREATE POSSIBILITIES FOR YOUR CAREER WITH THE CERTIFIED MANAGEMENT ACCOUNTANT DESIGNATION To register for our free events and information sessions, please visit http://forms.cma-ontario.org/infosessions To learn more about the CMA designation contact: Dana Gies, MBA, CPA, CMA dgies@cmaontario.org www.becomeacma.com

Spend an hour discussing your business with one of the top business coaches in Canada At ActionCOACH we work with Business Owners to increase their profitability using our proven formula:

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VENTURE GUELPH PUBLICATIONS LTD. Business Venture 20 years in 2013!


Business to Business

Profiles, Technology, Legal, News & Announcements

Employer obligations to an employee with child care needs by Carol S. VandenHoek The never-ending discourse on work-life balance has a further dimension. Does an employer have to rearrange the workplace to address an employee’s request for changes due to that employee’s child care responsibilities? A recent decision of the Federal Court endorsed a broad approach to this question. Under various human rights codes, including Ontario and Federal codes,“family status” is a protected ground of discrimination. In the case of Attorney General of Canada v. Johnstone, the employee worked as a border services agent at Pearson Airport and worked rotating shifts. The employee’s husband also worked rotating shifts for the same employer. The employee requested a change from rotating shifts to a schedule of three fixed shifts per week as she was unable to secure child care to permit her to work her rotating shifts. Employer policy limited fixed shifts to parttime employment only, which impacted benefits, pension and internal opportunities. The Canadian Human Rights Tribunal ruled that the employer failed to accommodate the employee’s child care obligations and there was discrimination on the basis of family status. The employer had not shown undue hardship or health and safety concerns that would arise if the

employee was accommodated with the fixed shifts as requested. This ruling was taken to the Federal Court for judicial review. Ultimately the Federal Court upheld the Tribunal’s conclusion that there was discrimination on the basis of family status on the circumstances of this case. The issue of family status and how far an employer must go continues to be in a state of change. What we do know is that the family obligation, namely the parental obligation, must be “substantial” and not a matter of individual choice but beyond the control of the individual employee. How far the accommodation obligations for family status will reach is yet to be determined. For example, the obligations of an employer to accommodate employees for medical reasons are significant and may impose an organizational and financial burden on an employer. Of note, the Johnstone case is under appeal to the Federal Court of Appeal, where a decision on this case may shed further light on the rights and obligations of employees and employers in such circumstances. Carol S. VandenHoek is a Partner with Miller Thomson LLP focusing on Employment Law and Estate Litigation. She can be contacted at 519-780-4632 or cvandenhoek@millerthomson.com.

Junior Achievement Guelph Wellington presents Royal Bottle & CO by Quentin Wilson This year, our entrepreneurship class at John F. Ross CVI is participating in the Student Venture program of JAGW. Our company, Royal Bottle & CO, will be selling customized metal water bottles with custom messages placed inside. Our main goal is to respect our community as we learn what it takes to create and run a business. We intend to accomplish this through providing these eco-friendly water bottles to the community and donating our proceeds to charity. We are excited to participate in this unique learning experience. Business mentors from our community are actively involved in working with us in the areas of Finance, Production, HR and Marketing. With a Business Plan in place we are eager to move forward as entrepreneurs with our newly formed company. Even though we’re in the early stages and have yet to start our five week selling period, I speak for the entire class when I say it is working: we’re learning A LOT. We’re gaining a massive amount of team skills within our departments, as well as individual skills, as we create and execute our business plan.

We will be specifically focusing on our marketing techniques. We have decided that our most effective method of marketing will be the use of social media to sell our product. Our goal is to reach beyond the boundaries of our high school to create a broader marketplace in our community for this product. As the future generation of business people soon to enter the workforce, this experience has been and continues to be enjoyable, challenging and educational. We all look forward to the coming months of entrepreneurship and our future business careers and ventures. Successful entrepreneurs are not born that way; they work hard to achieve success! Quentin Wilson, President of Royal Bottle & CO, JAGW Student Venture Program at John F. Ross CVI, www.rossschoolofbusiness.ca

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Recently awarded the HRPA Chapter of Excellence Award, members of the Guelph & District Human Resource Professionals Association came together to celebrate their achievements. Pictured left to right, back row: Amy Kendall, Julie Jamieson, Gerry Walsh, Janet Roy, Robin Spence; Front row: Brandy Douglas, Diane Oosterveld, Stefanie Bradley, Brenda Morgan; Absent: Stephen Goodwin, Crystal Dunlop (Photo supplied by NP Photography)

GDHRPA receives award for Chapter development The Guelph & District Human Resource Professionals Association (GDHRPA) was recently awarded the HRPA Chapter of Excellence Award. It is presented to the Chapter with the greatest achievement in Chapter development during the relevant membership year. With over 500 members, the Guelph Chapter members are passionate about the HR Profession and how it drives organizational success. GDHRPA is distinguished by how much the members give back. One in six members has participated in the mentorship program, helping to shape the careers of new HR Professionals. The public relations committee has co-ordinated various fundraising efforts between mem-

bers and charitable organizations within the area. The committee has also created the Employer of Distinction Award, which highlights the HR initiatives members have undertaken to lead their companies in finding, retaining and rewarding the right people with the right skills. The Chapter also provides relative programs on a diverse spectrum of topics, which align with members needs. GDHRPA has operated since 1953 to further employee/employer relations and to educate HR Professionals. In recent years the Guelph Chapter has been awarded the Fastest Growing Chapter Award and the Highest Retention Rate Award.

The Pareto Principle in business The observation that 80% of effects come from 20% of causes was first proposed by Business Management trainer Joseph Juran who named his concept the Pareto Principle after 19th century Italian economist Vilfredo Pareto who observed that 80% of property in Italy was owned by 20% of the population. The principle is used in many pseudo-scientific applications when exact figures are not proven but where generalities are assumed or seem to make inherent sense... • Reading - 20% of a book contains 80% of its valuable content • Job - 20% of our work gives us 80% of our satisfaction • Products - 20% of the products bring 80% of the profits • Picnics - 20% of the people will eat 80% of the food • It is also extensively used, in a more mathematically-rigorous way, in Quality Control and Supply Chain Management

One of the most common uses of the principle is with respect to customers–20% of our customers account for 80% of our profits. The

by Tony Roy

corollary is that 20% of our customers also take up 80% of our time. Unfortunately it is rarely the same 20%. Tim Ferriss features this principle prominently in his book, The 4 Hour Work Week. To be truly productive and successful you need to focus 80% of your “Customer Time” on the 20% of your customers who generate the majority of your profits. This is accomplished through: 1. classifying your clients, 2. tracking your time spent with customers and in other areas and 3. being able to truly understand the profitability of each of your customers.

Do you have the systems in place to accomplish all three? What other areas of business do you believe the Pareto Principle may apply? Eg.

Employee contribution Delinquent Accounts Suppliers Costs Etc...

Tony Roy is a Certified Business Coach for ActionCOACH. He can be contacted at 519-729-0033 or tonyroy@actioncoach.com

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APRIL 2013 page 6

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VENTURE GUELPH PUBLICATIONS LTD. Business Venture 20 years in 2013!


Finance

Planning for success

Business and Personal

by John Moran

Given that there is definitely a correlation budget. By doing so, the benefits of dollar cost between the overall quality of life and the state of averaging will result in a more successful return. your financial affairs it makes good sense to 4. Review your insurance coverage regularly to match devote an adequate amount of time to your changing needs - As one’s life changes the need for financial planning program. In that regard I have income protection, illness coverage and estate prepared a list of planning tips to assist you in planning also changes. Ensure the insurance proreaching the goals you have set. gram you have in place keeps pace with life 1. Set a budget and stick to it - Review your monthly changes. income and expenses and prepare a budget that 5. Make tax efficient investment choices - Certain includes saving for investments. investments are more tax efficient than others. For 2. Control your debt - Develop good spending habits example interest income is taxed much higher and use debt wisely. Pay off credit cards and other than dividends and capital gains. It is better to high cost non-tax deductible debts promptly. hold dividend and capital gain producing invest3. Maximize RRSP contributions - For most ments outside an RRSP and the interest bearing Canadians investing in a RRSP eligible plan has products inside the registered plan. As well take been the best long-term savings builder. Make full advantage of the Tax Free Savings Plan monthly contributions a part of the monthly (TFSA). With investment limits now up to $25000

The virtual criminal

meaningful tax savings can be achieved as your plan grows in value. 6. Minimize your income taxes - Be sure to take full advantage of all the deductions and tax credits available to you. Consult a tax professional especially if you have rental properties or you have self -employed income to ensure you pay the lowest amount of tax. 7. Establish a diversified financial plan that complements the goals you have set - Ensure your portfolio includes assets from each of these categories: cash, fixed income products, equities and alternative investments such as mortgages and real estate. By doing so one can be certain that steadier long term growth can be achieved. Finally, and of most importance one needs to

Ontario AGRICentre 100 Stone Road West, Suite 301, Guelph Telephone: 519.822.4680 Fax: 519.822.1583 Toll-Free: 1.866.658.0092 www.millerthomson.com

develop a financial plan and stick to it. Self-discipline combined with the guidance of a professional advisor will definitely result in a financially rewarding program. John Moran BA, EPC, President of Lyon Financial Services, 519-766-0001 or jmoran@lyonfinancial.ca.

by Carinta Mannarelli

At Global Currency, our primary service is trading currency. For travelers, we buy and sell foreign cash. For business owners, we buy and sell foreign wire transfers. A growing amount of our time, energy and money has been spent on becoming experts in an area that isn’t even on our list of service items: fraud detection and fraud prevention. Thanks to the internet, most of this fraud is sophisticated, unobvious and threatens all online consumers. Buying Online The most common scam seen at our wickets involve clients that see a deal that is too good to be true. We’ve seen clients buy technology, rent accomodations, purchase vehicles–there is no trade too big or too small for a fraudster. In this scenario, funds are sent to the seller (usually by Western Union) and the seller then disappears. There is no longer any communication from the seller, and there is no product delivery. Tips on avoiding falling victim to this scam:

• Insist on sending a wire transfer to a bank account rather than Western Union • Look for online feedback on the seller • If there is a phone number, do a reverse look up to ensure that the line is registered to the same person or business • Use Google Maps to ensure that the physical address provided exists and is a logical fit to the seller • Use your intuition: if the price or the terms are too good to be true–they are likely not true! Selling Online The most common scam when selling online involves an overpayment. The buyer will send an excessive amount of money in the form of money orders or a bank draft. They intend to cover “delivery fees or taxes or other service fees” with the extra funds and encourage you to return the excess to them via Western Union. The money orders are later found to be fake (this can take weeks to discover) and you are now out of

pocket for the “excess” funds that were returned. Tips on avoiding falling victim to this scam: • Insist on receiving payment by wire transfer or Western Union • Do not ship product OR return excess funds until you are able to confirm that the money orders were cleared from their issuing bank • Seriously question why anyone would send you extra money • Use your intuition: if the details seem odd–they likely are! It’s important to remember that MANY people fall victim to these crimes. These crimes work because the scenarios are all reasonable and because some people aren’t yet seasoned online shoppers. Carinta Mannarelli, President, Global Currency Services Inc. 519-763-7330 www.global-currency.on.ca

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Funeral Home and Chapel Ltd.

“Wellington County's Oldest Family Owned Funeral Home”

Pre-arranging one's own funeral is now widely practiced across Canada. Gilbert MacIntyre & Son have been helping individuals and families with funeral prearrangements for almost 80 years. If you would like to make an appointment to discuss prearrangements, please contact us. Or, if you like, you can prearrange your funeral online. You will be asked the same basic questions you would in a one-on-one prearrangement meeting; but within the "comfort" of your own lifestyle. Our experience in dealing with prearranging funerals has lead to the development of the GILBERT MACINTYRE & SON TRUST PLAN for those who wish to pre-pay their funeral expenses.

Info@gilbertmacintyreandson.com

www.gilbertmacintyreandson.com APRIL 2013 page 7

Representing three generations of funeral service - Established in 1933

75 Years–2008

The GILBERT MACINTYRE & SON TRUST PLAN retains all the advantages of the pre-arranged funeral, but goes further with respect to the financial advantages. · The GILBERT MACINTYRE & SON TRUST PLAN is hedge against inflation. The cost of the funeral will never increase, no matter how long it is before the funeral services are required. · Pre-payment reduces the financial demands on the survivors. Costs will be paid out of income now, rather than from much needed funds of the estate. · Like a paid-up life insurance policy, this plan is of immediate and far-reaching benefit to survivors.

FAMILY MEMORIAL AREA & MEMORIAL TRAIL ROCKWOOD CONSERVATION AREA VENTURE GUELPH PUBLICATIONS LTD. Business Venture 20 years in 2013!

· Interest on funds held in a GILBERT MACINTYRE & SON TRUST PLAN is tax free. · The GGILBERT MACINTYRE & SON TRUST PLAN may be purchased on a convenient time payment plan. Usually the prearrangment service is entirely paid for by the time it is needed, thereby relieving the family of expense at the time of the funeral. · Money is held in trust and fully refundable any time.

The GILBERT MACINTYRE & SON TRUST PLAN is designed to comply with all regulations under the Funeral Services Act of Ontario and is fully insured.

Preplanning


Real Estate

New Homes, Residential & Commercial

The team at Graniteworx can help you design and install the elements that transform your existing kitchen and bathrooms into the space of your dreams.

(Venture Guelph photo by Natasha Persaud)

Graniteworx showroom opens in Hanlon Creek Business Park When Rob Durigon opened the doors of his existing stone and granite countertop store on York Road 13 years ago, he couldn’t have imagined how far he would come in such a short period of time. The Guelph business owner recently expanded his showroom at a new location in the Hanlon Creek Business Park. “We are thrilled to be in this vibrant new space,” says Durigon. “Not only do we get a new home to showcase our expanded product offerings, but a bigger and better venue that will let our customers experience what we can do for them in a whole different way.” The 30,000 square-foot facility features dedicated kitchen and bathroom showroom areas that display Graniteworx’s full product line. Customers can view the extensive line of surfaces that Graniteworx has become known for, as well as the new expanded line of products including sinks, faucets, cabinet hardware, storage solutions, bathroom vanities and more. Focusing as a complete solution company, the new location also provides

Media release

additional services such as plumbing hook-up. “Putting our products into application in our kitchen and bathroom showrooms allows customers a tactile experience that can serve as inspiration for their own renovations,” adds Durigon. “They can work with our in house decorators and designers, putting what’s possible into context and helping them create their dream space.” The new location also features many efficient and high-tech upgrades to offer customers environmentally friendly product options and allows business itself to operate in a more sustainable way. Improving both operations and production, new software and systems have resulted in a paperless work product cycle, and a high-tech recycling system has been installed to recycle up to 95% of the water used in production.

Public art meets downtown development

The Downtown Business Association (DBGA) and The Tricar Group have teamed up to provide downtown Guelph with a new space to view art. Created at the 2012 Graffiti Fest, these pieces from local artists will surround the RiverHouse Condominium construction site at MacDonell and Woolwich Streets. This is an excellent opportunity for passers by to see original works by emerging street artists and youth groups. Adam Carapella of the Tricar Group says, “we are proud to add to the vibrancy of downtown Guelph. This display of public art only adds to an already exciting arts and culture scene.” DGBA Executive Director Marty Williams adds, “it’s a great way to showcase the fantastic young talent that we have in this

city. The DGBA are very happy that Tricar has agreed to beautify their construction site in this way and we hope that lots of people will take the opportunity to come and see it.” Organized by the DGBA, the first Graffiti Fest took place in September 2012. Accompanied by local poets, dancers and musicians, street artists created their pieces in front of the public, giving an insight into the processes of their work. Now renamed Street Art Fest to accommodate all forms of urban art forms, the event will take place on Saturday September 28 in downtown Guelph. Street artists will again be invited to produce a contemporary composition for the Guelph community to see.

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VENTURE GUELPH PUBLICATIONS LTD. Business Venture 20 years in 2013!


Media release

Local business makes finding a NEW construction home easier Ronald Tingchaleun, a University of Guelph grad has recently launched a new website LeoBold.ca, which not only helps people find a newly built home, but helps people find a desirable neighbourhood as well. The website also shows school rankings and school boundaries to let parents know where they need to live to put their kids in the best schools. The genesis for LeoBold was born when Tingchaleun experienced how frustrating searching for a NEW home can be. While he was in his 4th year studying, he was helping a family member look for a newly built home in the GTA. He quickly realized that the usual tool like MLS.ca wasn't much use in his search. Finding neighbourhood information or sales centers involved a lot of driving around, which can be very frustrating when you are from out-of-town and under the pressure of time. LeoBold searched for available internet tools, and quickly discovered there were none. Joining forces with industry veteran Gary Roberts–who has been working with builders and developers for over 20 years developing marketing strategies–gave Tingchaleun the strength that he was looking for in the sales and marketing component of this website. Leobold.ca was recently launched on the web, but Tingchaleun has larger plans for

340 Woodlawn Road West, Guelph Units of approx. 2,500 SF of commercial space available in high-traffic area. Up-to 7,500 SF of contiguous space available. Easy access to Hanlon Expressway. Ideal for restaurant, office or service establishments. Minimum Rent: From $9.00/SF.

(supplied image)

the site. "I truly believe that all consumers in this country can benefit from having a tool like this available to them when they search for a NEW home and we plan to have Leobold offered as a national site soon". Today consumers in the London to Hamilton region can use Leobold.ca to search for a NEW home and community. Tingchaleun believes that real estate information should be transparent and universally accessible. Without access to information, people cannot make good decisions, and when it comes to buying a home, making a wise decision is more important than ever today. LeoBold welcomes feedback and suggestions from visitors to the web site. Visit www.leobold.ca or send an email to Hello@LeoBold.ca

485 Silvercreek Parkway North, Guelph

589 Massey Road, Guelph

10 Kingsmill Avenue, Guelph

Units from 700 SF available in plaza located at Woodlawn Road and Silvercreek Parkway. Up-to approx. 4,320 SF of contiguous space available. Easy access from Hanlon Expressway. Ample free on-site parking. Minimum Rent: From $11.00/SF.

21,455 SF industrial space for lease conveniently located with easy access to Guelph and Waterloo Region markets. Features approx. 4,360 SF of finished office space. Two dock-level and two drivein loading doors. 18’ clear ceiling height. Minimum Rent: $4.50/SF.

+/- 35,500 SF industrial space for lease in centrally located building. Features 17’ clear ceiling height, 2 dock-level and 2 drive-in loading doors. Includes approx. 3,800 SF of office space. Minimum Rent: $3.75/SF.

Multi-Residential Development Land, Guelph 50 Cork Street East, Guelph Approx. 1,150 SF of second storey office space available in professional building. Located downtown Guelph within walking distance to all downtown amenities (ie: banks, restaurants, etc.). Across from Cork Street municipal parking lot. On-street parking also available. Minimum Rent: $8.50/SF.

15 Surrey Street West, Guelph Approx. 1,262 SF available in professional service plaza. Free on-site parking. Close to downtown amenities. On bus-route. Located next to established medical centre. Ideal for professional/medical office. Minimum Rent: $14/SF.

Brokerage

355 Elmira Rd N, Guelph 2,325 SF and 9,906 SF commercial/industrial space available in professionally managed commercial complex in northwest Guelph. Spaces are fully airconditioned. Minimum Rent: $8.00/SF

www.naiparkcapital.com

Approx. 4.06 Acre multi-residential development site available in growing residential area. Zoning in place for approx. 165 units. Full municipal services available. Rare opportunity.

76 Dawson Rd, P.O. Box 923 Guelph, ON N1H 6M6 tel: 519 824 9900 fax: 519 824 2471 email: info@naiparkcapital.com

The Brokerage and its agents have relied upon the owner and other sources for the information provided in this material and although we believe it to be substantially accurate, it is all subject to verification by the prospective purchaser or tenant and his/her/its respective legal, tax and other advisors. The Brokerage and its agents assume no liability for the accuracy or use of this information in any manner by anyone and reliance upon or use of this information by anyone is solely at his/her/its own risk. The Brokerage and its agents reserve the right to change prices, terms and other conditions or withdraw the property from sale and/or lease without notice. This material does not constitute an offer for sale or lease. Not intended to solicit properties currently listed for sale or lease, or to entice parties to breach any existing agency contracts.

APRIL 2013 page 9

VENTURE GUELPH PUBLICATIONS LTD. Business Venture 20 years in 2013!


Should organizations and employees get engaged? provided by Premium HR Solutions Investing in organizational and human resource strategies that emphasize and promote behaviours which lead to high levels of employee engagement, tend to result in employee/employer relationships which flourish and stand the test of time. Dealing with the potential costs of a relationship breakdown (i.e. employee dissatisfaction and disengagement, lost productivity, efficiency and quality, increased absenteeism leading to eventual turnover and resulting in recruitment and training costs) can devastate an organization. To continue using the relationship analogy: Divorce costs a lot of money! Getting engaged doesn’t have to. Many Human Resources professionals have recently been focused on Employee Engagement and how to achieve it within their organization. Although there are many definitions for employee engagement, it has been succinctly defined in an article by Kevin Kruse in Forbes as: the emotional commitment the employee has to the organization and its goals. This emotional commitment means engaged employees actually care about their work and their company. They don’t work just for a paycheck, or just for the next promotion, but work on behalf of the organization’s goals. How do employers’ achieve and maintain this elusive but potentially strong and meaningful commitment without having to spring for a diamond ring? As Professor John Oliver was quoted as saying in the report by David MacLeod and Nita Clarke “Engaging for Success”, “Ninety-nine percent of failure to engage staff is down to

management behaviour”. Offering your employees a workplace where senior managers and front-line supervisors consistently live and breathe the values of the organization which include things like: providing an organizational environment built on mutual respect and trust, offering your employees opportunities for professional and personal growth, as well as providing appropriate recognition at the intrinsic and extrinsic level goes a long way to inspiring the level of commitment we all want from our workforce. Most importantly, providing these things does not require a diamond ring price tag. It does, however, require organizational commitment at the executive level; well defined organizational goals which are clearly communicated throughout all levels of the organization; and ongoing training and development to ensure that all those in a position of leadership understand and execute the key behaviours required to elicit and maintain trust, to inspire and support personal and professional growth, and to really understand the things their particular workforce demographic values in order for the organization to provide appropriate forms of recognition and reward. By committing to, and promoting these behaviours within the leadership core, an organization can get engaged with confidence and aspire to a long and healthy workplace relationship. Janet Roy, President, Premium HR Solutions. www.premiumhrsolutions.com or call 519-824-2428.

Skyline Apartment REIT’s Units increase in value by 20%

Investors continue to earn solid and stable returns What began as two brothers and their friend renting out a single student residence in the city of Guelph has grown to become a powerful force in the Canadian multi-residential real estate industry—a dynamic and fully self-functioning real estate acquisitions, management and investment group that will soon have over $1 billion in assets under management and that is continuing to grow at a remarkable pace. Brothers Jason and Martin Castellan and their good friend Roy Jason Ashdown formally created Skyline in 1999, and operated under a syndication model until they formed the Skyline Apartment REIT in 2006. Skyline Apartment REIT has since grown to 115 properties in 43 communities across four provinces—one of these properties is the newly-restored and renovated Gummer building in downtown Guelph, at which Skyline’s head office is located. The Skyline Group of Companies also launched the Skyline Commercial REIT in January 2012, which has met the same success and fast-paced growth as the Skyline Apartment REIT. Skyline Commercial REIT recently set a company record with a $242 million purchase of properties in the GTA and Ottawa area. Both investment products boast perfect track records of distributing stable and growing distributions, with investors never having lost a single penny. As a result of its continuous success, Skyline Apartment REIT recently announced additional growth for its investors through an increase in Unit price. The Skyline Apartment REIT Unit price, which had remained at a consistent $11.00, has now been raised to $13.25 per Unit as of January 25 based on a Net Asset Value (NAV) model. The new Unit value was deter-

mined in three steps, beginning with an evaluation of the REIT’s portfolio of assets, which occurred in December 2012 at year-end. Next, all outstanding debts (mortgages) were subtracted, with the remaining value being the total equity within the REIT. The total equity was divided by the number of outstanding Units to establish a fair and marketable value for the REIT Units going forward. This increase in Skyline Apartment REIT’s Unit value—and overall portfolio value--is a testament to the strong business model and expertise of the Skyline Group of Companies, which focuses on acquiring income-producing and well-diversified properties that are suitable for the portfolio. Although a private investment, the Skyline Apartment REIT tries to mimic the public REITs as much as possible in terms of providing transparency to its unitholders, and prides itself on its open-door policy and best-in-class investor experience. The principles of excellent customer service exemplify how the company treats both its property tenants and its REIT unitholders. With this customer-centric attitude toward all stakeholders, along with its award-winning environmental initiatives and demonstrated care for Ontario communities, it’s no wonder that there is no end in sight for growth and continued success of these two investment portfolios. To learn about investment opportunities with Skyline Apartment REIT and Skyline Commercial REIT, please contact Skyline Wealth Management’s Investor Relations Office directly at 1-888-977-REIT(7348) or via email at invest@skylineonline.ca. To stay informed about Skyline Apartment REIT, Skyline Commercial REIT and the Skyline Group of Companies, please visit the news section of our website at www.skylineonline.ca/investor_news.

Upcoming events

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Pre-Employment Screening Services

May 9 Mother’s Eve We will send kisses to Heaven. 7 p.m. Join us for a brief and gentle service of remembrance. Bring Letters or notes to mother and they will be placed at the foot of a shrub in the Mothers’ Grove. (In remembrance of Mothers everywhere, not just in Woodlawn).

Assessments and Skill Testing Services Human Resource Management Consulting

3-512 WOOLWICH STREET,

GUELPH ON N1H 3X7 TEL.: 837-3111 http://www.weiler.ca

May 29 Lilac Remembrance Day 7 p.m. Join Hospice Wellington, Gilchrist Chapel and our staff as we plant a Lilac in remembrance of families served. Lovely service. Please bring a lawn chair. Lilac Block, west of the tracks. June 12 Rockwood Summer Service 7 p.m. Please join us in the Hanna Chapel for our annual service of remembrance and evening of fellowship in a charming country cemetery. Light refreshments. Rockwood Cemetery, highway 7 south of the village. Woodlawn Memorial Park, 762 Woolwich St., Guelph 519-822-1271 ventureguelph.ca

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VENTURE GUELPH PUBLICATIONS LTD. Business Venture 20 years in 2013!

2013–The opinions and stories that appear in the columns of Business Venture are for information purposes only. Statements and opinions within the pages of Business Venture are those of the writers and do not necessarily represent those of the publisher, advertisers or Venture Guelph Publications Ltd.

519-824-1595 Mike Baker, Publisher venture@golden.net www.ventureguelph.ca 2 Quebec Street unit 232 Guelph Ontario This issue: 16 pages without inserts. View it on-line at: ventureguelph.ca Printed by McLaren Press Graphics Ltd.


The

Business of Downtown

downtownguelph.com

Downtown Guelph is awesome–but how do we get to be Austin? by Marty Williams, Executive Director, Downtown Guelph Business Association

That question is not really as odd as it sounds. Austin Texas calls itself “The Live Music Capital of the World.” It’s the official motto, and a deliberate economic strategy: every night over one hundred venues stage live music and thousands of people turn up to listen. Most famously, Austin plays host to the South by Southwest® (SXSW®) Conferences & Festivals (held on March 8-17, this year) which offers “the unique convergence of original music, independent films, and emerging technologies. Fostering creative and professional growth alike, SXSW® is the premier destination for discovery.” Sounds good to me; how do we get us some of that? Or rather I should ask “how do we get more of that?”

In case you didn’t know, arts and culture tourism, including live music, is already an important contributor to our local economy. In Downtown Guelph, we are particularly aware of the impact that festivals and events centered on the Arts have. It lives here. We have the artists, the venues, the galleries

and the organizations that add cultural vitality and draw people in. Emerging festivals, such as Kazoo, and established ones, such as the Guelph Jazz Festival, enliven the city’s centre. Independent promoters of live music are taking risks and building audiences here; they are partnering with Downtown merchants and bringing in new customers. And that’s good for businesses of all kinds. The City of Guelph plays an important role in this mix. With the River Run Centre and the Sleeman Centre, the Squares and the Museums under civic direction, the decision they make and the programming they choose has a significant impact on our local economy. In a report commissioned by the Ontario Arts Council and released January this year, the importance of this activity becomes clear: arts and culture tourism is big business in this Province. The report says that it generated: $3.7 billion in GDP province-wide in 2010; 67,000 jobs and $2.4 billion in wages; and $1.7 billion in taxes. (You can find the full report on their website at www.arts.on.ca) The report says that “Arts and culture tourists outspent typical overnight tourists in Ontario at a rate of almost two-to-one. On average, they spent $667.00 per trip in Ontario, compared to $374.00 spent by the typical overnight tourist. Many sectors of Ontario’s economy benefited from arts and culture tourists. For example, they contributed $1.1 billion to the lodging sector, or close to two-fifths of all spending on lodging during the year (38%). The $1.1 billion spent by arts and culture overnight tourists on food and beverages accounted for one third of all overnight trips spending (34%). At $0.6 billion, these arts and culture tourists also contributed over two fifths of annual retail spending (43%) and, at $0.5 billion, one half of the entertainment/recreation spending by all overnight tourists in Ontario (51%).”

In addition it notes that “37% of arts and culture tourists are motivated to travel for culinary experiences, compared to 19% of all Ontario’s North American tourists; 23% of arts and culture tourists travel in order to shop, compared with 12% of tourists overall.” With the best dining and the most beautiful boutiques in the city, Downtown Guelph is in a prime position to benefit from any increase in this sort of tourism. We may not be as “cutsie” as some other towns (yes, Elora, I’m talking about you) but if we give people a reason to come here, they will discover lots of reasons to stay. So how do we get more Austin? That’s the question Michael Chan, Minister of Tourism, Culture and Sport, will be in town on April 26 at the River Run to talk about. The minister is no stranger to the subject matter; he is quoted in that same Art Council report as saying “Our government is committed to evolving our tourism strategy to align with our cultural assets–for example, harnessing live music experiences that will drive our economy and firmly place Ontario on the international map as a premier cultural travel destination.” The same event will see a panel discussion with Graham Henderson from Music Canada, David Peacock from Regional Tourism Organization Four, Royal Wood (who is performing at River Run that evening–get your tickets now) and Royal’s manager, Allan Reid, Colleen Clack the General Manager of Culture and Tourism for the City of Guelph, and Marie Zimmerman the Executive Director of the Hillside Festival exploring ways to amplify what we’ve got–and how we can get more of it. Guelph may never be billed as the live music capital of the world, but we can certainly shine a brighter light on what we have and build upon that great foundation. Anything we can do to Austin-up our game in Downtown Guelph is music to our ears.

This Year’s Sites Gooderham and Worts Building 10 Carden St. Andrew’s Church Sleeman Centre River Run Centre Gummer Building Red Brick Café Tovell Building Canadian Pacific Caboose 436994 Wells-Marshall House Norfolk Guest House Starkey Hill Side Trail

SATURDAY, APRIL 27th, 2013 10 a.m. - 4 p.m. On Saturday, April 27th, 2013, Guelph will see an influx of visitors with the launch of the 12th annual Doors Open Guelph program. Delivered by the Guelph Arts Council, Doors Open Guelph opens the doors to buildings of historical, architectural, and cultural significance across Guelph. This year, Guelph Arts Council proudly presents 11 great downtown Guelph sites as well as a Trails Open tour which is presented by the Guelph Hiking Club. Join the Guelph Arts Council between 10 a.m. and 4 p.m. for family-friendly tours of some of Guelph’s finest buildings. Guided tours will be available at each site. These tours will be led by knowledgeable tour guides who will talk about the site’s history, and important architectural features, and pass on some of the interesting stories associated with each site. For a full description of the 12 great sites, visit guelpharts.ca/doorsopenguelph/

APRIL 2013 page 11

VENTURE GUELPH PUBLICATIONS LTD. Business Venture 20 years in 2013!


Ribfest: Guelph’s favourite festival returns for it’s 16th year The Rotary Club of Guelph Trillium hosts Ribfest year after year to enormous community response. The group relies on the generosity and strength of Guelph’s business community to provide valuable resources that ensure the event is a success! Partnering with Ribfest is a great way for your business to be profiled at Guelph’s favourite festival. Here is how your sponsorship dollars work: • Your funds help offset the costs of putting on a community party for 50,000 or more community members. • The money raised at Ribfest is dispersed to local community Charities. • You strengthen your community by helping those in need and by providing a great community festival. Join as a sponsor of Ribfest at a level that suits you:

Friends of Ribfest Sponsors - $250 • Your company name listed as a sponsor in the Ribfest supplement • Your company name included on Ribfest website • Charitable tax receipt. Want greater community impact for your business or organization? Add a vendor booth for $600.

Amigo Sponsors - $500 • Your company name listed as a sponsor in the Ribfest supplement • Your company name and logo included on Ribfest website • Company name displayed at the entrance to the park • Receive two delicious 1/2 rack meals. • Your company mentioned in the press release thanking sponsors. Want greater community impact for your business or organization? Add a vendor booth for $600.

Gold Sponsor - $5,000 • All of the benefits of Silver sponsorship plus: • Exclusivity: No other similar sponsor • Your company name,logo,and web link included on Rotary’s Ribfest website • Invitation to opening ceremonies and luncheon • Your company name prominently displayed at the park and on stage • Judge position for“Best Ribs”Contest (The Toby Awards) • Receive up to 20 delicious 1/2 rack meals. Want greater community impact for your business or organization? Add a vendor booth for $600.

Platinum Sponsor - $10,000 • All the gold sponsor benefits listed plus: • One of the 3 days will be designated in your company name. • Additional signage on your designated day • Additional judge seating at“Best Ribs”contest. • Receive up to 40 delicious 1/2 rack meals. Want greater community impact for your business or organization? Add a vendor booth for $600.

Title Sponsor - $25,000 • All the platinum sponsor benefits listed plus: • Your company will be highlighted in all marketing. • Receive up to 80 delicious 1/2 rack meals. Want greater community impact for your business or organization? Add a vendor booth for $600. Ready to be part of this great event? Contact: sponsorship@guelphribfest.com

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Bronze Sponsors - $1,250

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highlight various venues, events, projects, economics, businesses and educational opportunities surrounding arts and culture in our community. This annual publication will feature a pullout section highlighting Guelph’s Art on the Street event, complete with a map detailing each artist. An electronic version will also be available at www.ventureguelph.ca

Cultural map launch Guelph’s Culture Map was officially launched on March 19 at River Run Centre with a live demonstration of the new “one-stop-shop” for information relating to local arts, culture and heritage resources. This searchable database and interactive map is freely open to the public and designed to connect the community to Guelph’s artists, creative entrepreneurs and enterprises, culture workers, events, cultural organizations, volunteers, creative spaces, venues and public art. The site can be used to strengthen networks and spur creative collaborations between individuals and organizations. It also lends visibility to cultural enterprises, links venues with practitioners, and helps our creative economy to grow. To date, over 700 assets have been added to the site by community members, and data collection will continue on an ongoing basis after the directory goes live. This initiative, funded in part by the Government of Ontario and led by the City of Guelph in partnership

with Guelph Arts Council and Guelph Chamber of Commerce, provides an essential tool for effectively leveraging our community’s existing cultural assets, and is a valuable planning tool for cultural and economic development. Explore the site at www.guelph.ca/culturemap Pictured below at the launch of Guelph’s Culture Map was left to right: Astero Kalogeropoulos–Arts & Culture Program Officer City of Guelph, Moez Mehdi - Manager IT Services, Mary Calarco - Cultural Inventory Coordinator City of Guelph, Matt Bond and Trudy Kocal - both from GiantGoat Web Development.

Investing in HOPE to support those with mental illness by Heather Grummett

• All the benefits of Amigo sponsorship plus: • Your company may display its own banner on Ribfest fencing • 10 delicious 1/2 rack meals. Want greater community impact for your business or organization? Add a vendor booth for $600. • All of the benefits of Bronze sponsorship plus: • Your company name and logo included in all advertisements • Radio promotion announcing your company’s participation • Your company name and logo prominently displayed at the park • Access to Corporate VIP area with exclusive bar service • 15 delicious 1/2 rack meals. • Sponsorship acknowledgement plaque. Want greater community impact for your business or organization? Add a vendor booth for $600.

Celebrating arts and culture in Guelph Watch this May for an exciting new booklet available for pick-up in various locations around Guelph. This latest local publication, Arts Guelph–a Celebration of Arts & Culture, is a collaboration between Venture Guelph Publications Ltd., the Guelph Arts Council and Downtown Guelph Business Association. Arts Guelph will cover all facets of the arts, from theatre and dance to visual arts, music and video, to spoken word and cultural events. This informative publication will

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As a career counsellor and psychotherapist with over 30 years experience, Marsaye Treen has worked first hand with a variety of people who struggle with poverty and mental illness issues. “I had a vision in the mid 1990’s that I wanted to set up programs, find ways to subsidize and to help people acquire resolution to those issues in their lives,” says Treen. “The problem was always how to find the money to subsidize this vision. In 2007, an inspiration came to me.” Her goal was to find the perfect re-useable glass bottle, to market that bottle to consumers, and to use the proceeds to subsidize her project. Treen has spent the past few years researching her product and developing her business model. Now available to purchase, the HOPE Stream glass bottle is a safe, healthy and environmentally friendly alternative to traditional water bottles. The removable plastic caps are completely BPA free and will not leach under normal use with acidic, hot, cold and room temperature liquids. The bottles are made from borosilicate glass, which is used for high-quality beverage glassware and is resistant to extreme temperatures. The product is both microwave and dishwasher safe. A neoprene cover keeps the liquid hot or cold longer, and has a convenient handle for gripping and a shoulder strap for hands free movement. HOPE Stream, which stands for, Helping Opportunities for Personal and Employment issues, will support HOPE Start–an organization supporting those who have mental illness and poverty issues. By purchasing a HOPE

VENTURE GUELPH PUBLICATIONS LTD. Business Venture 20 years in 2013!

Stream bottle, consumers will help to subsidize and provide services presently not affordable to this population, including alternative health care, counselling, psychotherapeutic support, spiritual support, creative expression, advocacy and career counselling in a supportive environment. The bottles cost $25 and are currently available by emailing marsaye@bbs42.net or at the following retail locations: The Stone Store in downtown Guelph, Chartelli Wine in the Grange Plaza, and Fiddleheads in Cambridge and Kitchener. For more information call 519-823-9333. The HOPE Stream glass bottle is a healthy alternative in re-useable bottles. Proceeds from the sales will help to support those living with poverty issues and mental illness. (supplied picture)


The nominees were recently announced for the 2013 YMCA-YWCA Women of Distinction Awards. Each year, Women of Distinction nominees are evaluated on their contributions to the well-being of the community, their contributions as a role model to other women and girls, plus their overall achievements. Although one woman is chosen to represent her category, all the nominees are celebrated for their contributions. The 2013 Women of Distinction Gala Fundraiser takes place on May 2 at the River Run Centre. This year’s Honourary Chair is Anita Stewart. Crystal Scott Shawna Smith Dufferin Guelph, and Sunrise Diana Degan Public Sector An undergraduate at the U of G, Therapeutic Riding and Learning Owner of Diana Robinson & Laurie Lantaigne Laura Brown involved with Guelph Chapter of Centre. Associates and winner of 31 industry Andrea Lawson Karen Kamphuis World University Service of Canada awards. Director of Human Resources for the Anu Saxena Previously the Community Care and Student Volunteer Connections. Volunteer for over 15 committees, Glenna Colling County of Wellington. A strong Director at Lakeside Church, Karen Fawn Turner Owner of At Your Colling, providing is the Executive Director of HOPE advocate for the Certified Municipal societies and events including a Six different volunteer groups, household and lifestyle management, House (Helping Overcome Poverty Management (CMM) Designation. Board Member of the Guelph and including being a Big Sister and presDistrict Multicultural Festival. office and business support and spe- Everywhere). Anne Gardner ident of the Rotary International cial occasion planning services. Executive Director, Bracelet of Hope, Lynda Slater April Gates Recruited by the U of G Counselling Youth Club. with 15 years of community develWorking at Homewood Health Education & Training and Disability Services Department Trades Centre since 1979, specifically in the opment field experience in Africa. Sarah Garrett to be the Educational Specialist in Jennifer Green Full time teacher and second violinist field of eating disorders for the past Teresa Simpson the Centre for Students with Industrial Maintenance Mechanicfor the Guelph Symphony Orchestra. twenty years. Commanding officer of the Royal Disabilities. Millwright promoting women in Canadian Air Cadets 121 Red Arrows Kelly Hadfield Eileen Clinton non-traditional careers, and a wellSquadron, devoting over 15 hours a Nadine Norman A teacher and educational adminis- Founder and Executive Director, Organized various fundraising initia- respected keynote speaker locally, week to running the squadron. trator for over 25 years. A member of Ghana Medical Help - a not-forprovincially and nationally. tives to open a Soup Kitchen in profit organization working to the Advisory Committee for the Science & Research Swaziland, Africa to feed 60 children, MargaretWells Centre for Psychological Services at advance the quality of and access to Linda Hawkins 5 times per week. A practitioner of two trades, healthcare in northern Ghana. U of G. Co-Founder and Director of the Blacksmith & Farrier and a School Linda Murphy Institute for Community Engaged Janet Parr Health, Wellness & Recreation Bus Mechanic. Scholarship and the Research Shop Volunteer experience including A leading spokesperson for organ Melanie Bowman Family and Children’s Services, with at U of G. and tissue donor awareness and a Manager of the Wellness Centre at Information & Technology Habitat for Humanity, and the volunteer with the Heart and Stroke JulieYager the U of G, collaborating with over Gayleen Gray Guelph Humane Society. Foundation. 100 student health educators. Julie has worked in the Department Associate Director of IT Strategy and of Veterinary Pathology at both the Michelle Fach Partnerships, Computing and The 2013 Women of Distinction Nominees were announced in late A member of the Board of Directors University of Sydney and at U of G. Communications Services at U of G. March at a reception at MacDonald Steward Art Centre. Some of the at St. Josephs Health Centre nominees are pictured below. (Venture Guelph photo by Natasha Persaud) Voluntary Community Services Kelly L Brooks Foundation, as well as an executive Nancy Kielar member of the Church of Our Lady Founder and President of SpeakFeel Corporation, a Mobile Technology On the Board of Directors for Catholic Women’s League. start-up with offices in both Guelph Trillium Waldorf School, a member Turning Point AWARD and Toronto. of the Development Committee, a Kaitlyn Gouthro classroom volunteer, and a Chair of Tickets are now on sale for the the Health and Safety Committee. Young Women fundraiser event. Visit Olivia Borkosky Terri Millar A Grade 12 Vocal and Drama major www.guelphy.org for more details Cheryl DAmbrose at Eastwood Secondary School’s Volunteer for various committees Integrated Arts Program in * Nominee bios available as of including Relay for Life Guelph, Kitchener. A Guelph elementary and press time. Habitat for Humanity Wellington middle school Valedictorian.

Women of Distinction The nominees for 2013 are*: Arts & Culture

Renann Issacs Owner of Renann Isaacs Contemporary Art, with over 15 years of gallery and curator experience. Beverly Matson A professional elementary teacher and teacher librarian for 34 years. Founder of the Guelph Children’s Theatre. Sue Smith A musician, artist, and educator. Cofounder of Guelph’s Hillside Festival. Business & Entrepreneur

JanétAizenstros Founder of the multi-accredited Janét Aizenstros Omni Media. 100% virtually run organization with an influence of over 150K+ people worldwide. Cynthia Robinson Dealer Principal of Robinson Buick GMC, one of only 14 female Canadian GM dealers. Jean Prichard Office managing partner at the Guelph office of BDO Canada LLP Chartered Accountants.

APRIL 2013 page 13

VENTURE GUELPH PUBLICATIONS LTD. Business Venture 20 years in 2013!


C.A.P.E.S. continued from page 1 VENTURE GUELPH P U B L I C AT I O N S LT D .

Guelph Youth Music Centre upgrades lighting to energy efficient LEDs submitted by Guelph Hydro Electric Systems Inc. The Guelph Youth Music Centre on Cardigan Street recently upgraded the lighting in its Recital Hall from incandescent floodlights to high-efficiency LEDs thanks to a rebate program offered by Guelph Hydro Electric Systems Inc. and funded through the Ontario Power Authority. The upgrade will provide more reliable lighting for the facility’s users and result in energy savings of 6,091 kilowatt hours a year. The Guelph Youth Music Centre (GYMC) is situated along the banks of the Speed River in what was once the Goldie Mill’s old seed warehouse building. Starting in 1995 the building was completely renovated to become today’s beautiful blend of “old meets modern” architecture. The Recital Hall is a popular venue for concerts, plays and rehearsals but the 12-year old lighting system was unreliable and insufficient for the facility’s needs. “The old bulbs were constantly burning out and because we can only reach them using a telescopic boom lift, maintenance is quite a chore and not done as often as desirable,” says Gabriella Currie-Ziegler, Executive Director of the GYMC.“It sometimes took several weeks or even months before blown bulbs were replaced, during which time the light on the stage got dimmer, making it difficult for musicians to read their music.” Ken Finlay, a long-time volunteer with the GYMC, heard about the saveONenergy OM RETROFIT PROGRAM, offered by Guelph Hydro and funded by the Ontario Power Authority, through a contractor. The RETROFIT PROGRAM OM makes it possible for commercial organizations to install and benefit from newer, more energy-efficient equipment. Ken crunched some numbers and suggested to Gabriella and the GYMC Board of Directors that it made sense to make the investment and upgrade the lighting under the RETROFIT PROGRAM OM. The Board agreed.

In the Recital Hall the GYMC replaced 50-watt halogen bulbs with 9-watt LED bulbs, and chose to upgrade their exit signs at the same time.“Exit signs may not seem significant but they’re always on so they often burn out,” says Gabriella. The upgrade will save the GYMC a total of 6,091 kilowatt hours of energy every year. Feedback to the upgrade has been great.“The musicians can see their music and the dead spots we used to get on the stage are gone. I would definitely recommend the program to other not-for-profit organizations,” says Gabriella. Since 2007, Guelph Hydro Electric Systems Inc. has provided more than $3.1 million in Ontario Power Authority incentives for retrofit projects to businesses in Guelph. The RETROFIT PROGRAM OM is offered through local electricity distribution companies like Guelph Hydro and is funded by the Ontario Power Authority, providing businesses with substantial financial incentives for replacing existing equipment with high-efficiency equipment and for installing new control systems that will improve the efficiency of operational procedures and processes. Local businesses interested in conducting their own retrofit project are encouraged to contact Guelph Hydro for direction on how to proceed. For more information about the RETROFIT PROGRAM OM, visit www.guelphhydro.saveonenergy.ca or contact Mark Britton at Guelph Hydro Electric Systems Inc. at 519-822-1750 (ext. 2240) or via email at mbritton@guelphhydro.com. Funded by Ontario Power Authority and offered by Guelph Hydro Electric Systems Inc. Subject to additional terms and conditions found at saveonenergy.ca. Subject to change without notice. OM Official mark of the Ontario Power Authority. Used under licence.

opportunities for my co-op placement. I learned skills in cooking, which is important because I will need them for when I live on my own. There were a lot of opportunities to socialize, which is normally hard for me, so I appreciated the programs for that. I found the C.A.P.E.S. program great, and I’d like to go again.” Happily, two weeklong sessions of Food & Friends are scheduled this summer. Shake it Up is a fitness class for youth/young adults. It’s definitely not your ordinary fitness class. First of all people are smiling. A lot.“My first degree is in Adapted Physical Education, meaning physical education for people with disabilities. What I learned years ago, and since, is simple: A workout filled with joy is a workout individuals will repeat.” And they do–with gusto! The poster for Shake it Up says it all:“Move & groove. Twist & shout. Meet new friends. Have fun. Chill out.” When asked how she feels at the end of Shake it Up, one teen (Katy) exclaims,“Happy!” Held in 6week session intervals, the spring sessions are now open for registration. New participants are always welcome. Project Independence provides 1:1 support and instruction in a variety of life skills areas based on individual needs, strengths, and skills. Options include personalized bus training, job skills coaching and social skill practice, all designed to encourage personal independence and empowerment. Using a camera to develop photographic

essays and step-by-step instructions, Karen creates a personalized plan for each individual. "Her smile said it all!” states one proud parent,“After taking the bus to and from the mall by herself for the first time, my daughter's smile was all the reward I needed”. One of the strengths of C.A.P.E.S. is its ability to respond to programs needs and service gaps in practical ways.“I have been in the disability field for over thirty years, as an academic, and now a practitioner and entrepreneur. It’s an exciting time, as I believe a revolution of sorts is underway. While teens and young adults with special needs have benefitted from positive inclusive practices at school, things can be difficult when they graduate.” Karen is quick to recognize that progress is being made one person and one business at a time, and the times they are indeed a-changing. Innovative programs such as C.A.P.E.S. focus on ability and opportunity.“I am proud to be part of a business community which recognizes individuals with special needs deserve to be included as active, valued community members.” To find out how your business can become involved, or for more information on C.A.P.E.S.programs and services,contact Karen Calzonetti at Karen@capescanada.ca or“like”us on facebook at www.facebook.com/CAPESCanada Peace out! (To borrow a quote used at Shake it Up)

Media release MacLean's Magazine compares Waldorf doll 'frenzy' to Cabbage Patch phenomenon The current issue of MacLean's Magazine features an item cherished by families of the Trillium Waldorf School of Guelph and enthusiasts worldwide alike. It's the beloved 'Waldorf doll', the subject of an apparent collectors' frenzy that has been compared to the Cabbage Patch phenomenon of the '80s. The Waldorf doll is a simple toy found in the school's early childhood classrooms and often in the homes of its families. It has become so popular that custom versions have sold for up to $700 to collectors worldwide through online sources such as Etsy. The high-quality, handcrafted dolls are distinguished by their subtle facial features, natural materials, and down-to-earth clothing. "Historically, these dolls have been favoured by Waldorf communities worldwide for their appeal

to the senses and the child's imagination" says Nancy Chapitis, kindergarten teacher. "They're very huggable and lovable by both young and old". Trillium Waldorf School unites local enthusiasts with affordably-priced dolls it sources from the Q'Ewar Project of Peru, a social initiative that provides good living wages and excellent working conditions for its workers. The school became the Canadian distributor of the Peruvian Waldorf dolls, after two of its teachers visited, volunteered for, and formed close relationships with the Project and its local community. Trillium sells the dolls through its on-site store, and takes custom orders offering choices of doll size, skin colour, hair colour and style, and clothing. For more information, call 519-821-5140 or store@trilliumwaldorfschool.com.

Media release

St. Joseph ’s gets A+ score on performance review

Tim Neeb, President of ReSource H2O at the recent H2O GO Festival at City Hall. (Supplied photo)

Local celebration of water In celebration of Canada’s Water Week, the City of Guelph partnered with the University of Guelph’s School of Engineering to host the first-ever H2O GO Festival. The day included interactive displays, information booths, children’s activities, and free workshops on greywater use, rainwater harvesting and efficient landscaping. Over a dozen exhibitors educated guests on various water conservation topics. ReSource H2O Inc. was one exhibitor on hand to share the growing importance of rainwater harvesting in urban development practices across Ontario. The local business was established to develop and supply products to the Rainwater Harvesting (RWH) marketplace and to offer engineering consulting support for industrial, commercial, institutional and residential applications. Their rainwater handling system recycles rainwater for use in toilet and urinal flushing, outdoor hose use, irrigation, and industrial processes - providing a financially beneficial and socially responsible alternative to municipal water supplies.

Business Venture is growing and includes a section on Guelph environmental initiatives. Are you contributing to a Green Guelph? If you have green business news or advice to share, please email us at infoventure@golden.net.

APRIL 2013 page 14

St. Joseph’s Health Centre has good news to tell Guelph about its recent performance evaluation conducted by Accreditation Canada in November 2012. The hospital, long-term care home and community support services was awarded Accreditation with Commendation status by Accreditation Canada, a not-for-profit organization that provides national and international healthcare organizations with an external, impartial peer review. The review assesses and scores hospital, long-term care and community support services practices and then provides feedback so organizations can improve services based on recognized standards of excellence. The review demonstrated excellent results for St. Joseph’s standard of care, giving the hospital’s complex, rehabilitation, long-term care and community support services a grade of 98.8%. "I couldn’t be more pleased with these outstanding results," says Marianne Walker, St. Joseph’s president. "They speak to the skill, compassion and dedication of our team of staff, physicians and volunteers. We aim everyday to be leaders in our community and these results tell us that we are achieving what we set out to do.” She said the hospital has been given until April to

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add new protocols and processes to bring the Centre’s score above 99 per cent, which would give St. Joseph’s an Exemplary Standing with Accreditation Canada. This voluntary accreditation review takes place every three years. The reviewers made particular note of St. Joseph’s strong commitment to focusing strongly on the human side of its work–providing compassionate care alongside the technical proficiency. They also drew attention to the strong leadership role that St. Joseph’s plays in our region’s health care community and the role the Centre plays in developing the next generation of health care workers. “Our commitment to delivering excellence everyday was clearly demonstrated in the results of the Accreditation Survey,” says Walker. St. Joseph 's Health Centre is the city’s only specialty hospital offering continuing complex care, and rehabilitation and Guelph’s first choice for residential long-term care. The Centre’s Community Outreach Day Programs are recognized as being among the best in Canada. St. Joseph’s also provides outpatient clinics, which include physiotherapy, occupational and speech therapy for adults and children, rheumatology, physiatry, and bone densitometry.


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Install Energy-Efficient Measures and Receive up to 50% of Your Project Costs RETROFIT PROGRAM Program benefits include: • Decreased operating and maintenance costs • Lowered energy consumption and costs • Reduced payback periods Incentives for: • Lighting and controls • Unitary air conditioning • Synch belt • Variable frequency drives • Agribusiness • Alternative energy measures • Motors • Pumps • Fans • Refrigeration, and more … What incentives are available? • $400/kW for Lighting • $800/kW for Non-lighting

For many business owners, capital costs prove to be the primary barrier to investing and participating in a retrofit project. The RETROFIT PROGRAM’S incentives tackle this barrier head on, making it possible for you to install and benefit from newer, more energy-efficient technologies.

Lighting projects

Participate and save

The greater of either: $800/kW of demand savings or $0.10/kWh of first year electricity savings to a maximum of 50% of project costs.

The RETROFIT program provides substantial financial incentives for replacing inefficient existing equipment with high efficiency equipment and for installing new control systems that will improve the efficiency of your operational procedures and processes. Start saving sooner Getting your project underway without delay is our priority. We’ll work with you to make a quick pre-approval process so your project can move ahead as soon as possible. Whether your project is PRESCRIPTIVE, ENGINEERED or CUSTOM, you’ll find plenty of available incentives. Contact us today: Visit guelphhydro.saveonenergy.ca for more information, perspectives from experts and clients, or to apply online.

The greater of either: $400/kW of demand savings or $0.05/kWh of first year electricity savings to a maximum of 50% of project costs. Non-lighting projects, including lighting controls

Who is eligible? Owners or tenants of commercial, institutional, industrial, agricultural and multi-residential facilities, including social housing. To take part, your project must be worth a minimum PRESCRIPTIVE incentive of $100 to apply. For the ENGINEERED or CUSTOM measures, your project must have an estimated demand reduction of 1 kW and/or first-year annual savings of 2,000 kWh. If you are unsure of your eligibility contact your local electric utility.

LOGO

Tel: 519-822-3017 Fax: 519-822-0960 Email: info@guelphhydro.com Subject to additional terms and conditions found at saveonenergy.ca. Subject to change without notice. Funded by the Ontario Power Authority and offered by Guelph Hydro Electric Systems Inc. A mark of the Province of Ontario protected under Canadian trademark law. Used under sublicence. OMOfficial Mark of the Ontario Power Authority. Used under licence. APRIL 2013 page 16

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