After Hours Care
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Resources Available Around the Clock If you need help with an immediate medical, mental health, or sexual assault concern, please call the 24/7 USC Student Health line at (213) 740-9355 to speak to an advice nurse, on-call counselor, or confidential advocate. V. 052323
When you need care right now: Optum Urgent Care
Reliant Urgent Care
Monday - Friday 8am-7pm
Monday - Friday 7am-7pm Saturday & Sunday 8am-4pm
Closed Saturday & Sunday 1120 W. Washington Blvd. (213) 623-2225 (Within the Lyft Boundary!)
814 S. San Francisco St.
(888) 312-6601
Exer Urgent Care
PIH Good Samaritan Hospital
Open Daily 9am-9pm
Open 24 Hours
8985 Venice Blvd.
(424) 502-1020
1230 W. 6th Street
(213) 977-2420
Should I go to the Emergency Room or Urgent Care? When to consider Urgent Care: • Cold/flu symptoms • Low-level fever • Sore throat • Eye or ear infection • Sprained ankle • Small cuts that may require stitches • Shortness of breath • Painful urination Estimated Wait Time: (Non-Emergencies)
15 minutes
Co-pay for SHIP In-Network:
$50
When to consider the Emergency Room: • High fever • Chest pain or difficulty breathing • Persistent vomiting or diarrhea • Serious injury, like a deep knife cut • Broken bone • Head injury or feared concussion Estimated Wait Time: (Non-Emergencies)
2-6 hours
In an Emergency • Dial 911 for any emergency • Dial 9-8-8 for the National Suicide Prevention Hotline • Call 213-740-4321 (UPC) and 323-442-1000 (HSC) for the USC Department of Public Safety
24/ 7: 213-740-9355 (WELL) Advice nurse available through MySHR during regular business hours to send a confidential message.
Additional Mental Health Resources USC Student Health partners with The Crisis Text Line, which can connect you to a trained mental health responder 24/7. Text “Trojan” to 741741 for an immediate reply.
Uwill
Uwill teletherapy service, part of offered by USC Student Health, can provide connection to a therapist within 24-48 hours. Make a request through MySHR to get the process started. The Oasis Chat app, a part of offered by USC Student Health, offers an instant message feature that immediately connects you to a trained volunteer who can help with stress management tips and general well-being. Download at uscsthealth.info/oasischat
Support through the Relationship and Sexual Violence Prevention Team A confidential advocate of Relationship and Sexual Violence Prevention Department can help provide supportive services to USC students who have been impacted by gender- and power-based harm. If you have experienced sexual assault (including stalking or intimate partner violence), contact the 24/7 USC Student Health line, (213) 740-9355.
Experiencing dental trauma? Did you experience dental trauma — like a knocked out tooth? To receive a “save a tooth kit” please call Student Health at 213-740-9355 or the Department of Public Safety (213-740-4321 or 323-442-1000) and say you need a “Save A Tooth” kit. Get step-by-step instructions here: https://uscsthealth.info/dental-trauma-care
For more information, visit studenthealth.usc.edu
Questions? Email studenthealth@usc.edu Advice nurse available through MySHR during regular business hours to send a confidential message.
213-740-9355 (WELL)