UPCOMING EVENTS
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WELCOME
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FACULTY TRANSITIONS
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NEWS ON CAMPUS
Orientation for Class of 2015 17 August 2013 9:00-9:50AM Registration 9:50-10:00AM Briefing 10:00AM-12:00PM Orientation 12:00-12:30PM Refreshments
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COMMENCEMENT 2013
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LAS VEGAS SESSION
Fall Semester Begins 26 August 2013
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STUDY ABROAD
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UNLV INTERNSHIP AND ALUMNI SPOTLIGHT
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STUDENT LIFE
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EXECUTIVE EDUCATION
3 歡迎 환영합니다 SELAMAT DATANG வாருங்கள WELCOME ்
Greetings from UNLV Singapore! We’ve had a busy spring and summer on campus and we look forward to welcoming our incoming class this fall, alongside several study abroad students joining our community. Inside this issue, you’ll find a recap of our latest graduation ceremony, which was part of UNLV’s 50th Commencement celebration, as well as pictures and details from our Singapore-based students’ summer session in Las Vegas.
RICHARD C. LINSTROM, J.D. Associate Dean & Managing Director
Then, catch up on what’s been happening on campus and meet our new faculty members and check out the exciting career opportunities our alumni and current students are discovering in Singapore and beyond. Enjoy all the news here inside UNLV in Asia!
DONALD D. SNYDER UNLV Executive Dean for Strategic Deveopment Donald D. Snyder has moved on from his position as Dean of the William F. Harrah College of Hotel Administration to serve as the UNLV Executive Dean for Strategic Development. He will help lead the UNLVNow events center project and several other major initiatives that will transform the main campus. During his tenure as dean, Don conferred degrees at the Singapore campus at two commencements, lead the campus’ recent fiscal stabilization and supported our moves to use of full-time faculty in residence and conversion to the main campus academic calendar. The entire Singapore team wishes Don all the best in his new position!
DR. STOWE SHOEMAKER Dean, William F. Harrah College of Hotel Administration Stowe Shoemaker has become the new Dean of the William F. Harrah College of Hotel Administration, effective July 1, 2013. “It is an honor to be appointed as the Dean of the William F. Harrah College of Hotel Administration,” Shoemaker said. “I look forward to working with our faculty and staff, industry partners, students, community members and university leaders, as the college embarks on the future.”
Associate Dean & Managing Director
FACULTY TRANSITIONS
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Dr. Kurt Stahura Effective July 1st, Dr. Kurt Stahura has moved into the position previously held by Dr. Billy Bai. Dr. Bai will serve the university back in Las Vegas on the main campus and, Dr. Stahura, as the new Assistant Dean, will lead the Student Services administration team, as well as oversee the Singapore campus’ faculty-in-residence and part-time instructors.
Assistant Dean
Dr. Stahura holds a B.A. in History / History of Culture from the University of Wisconsin, and a M.A. and Ph.D. in Leisure Management from the from the University of Minnesota. He has taught organizational behavior, research methods, human resources, diversity, leadership and intercultural communication and published over 30 articles appearing in regional, national and international journals and has over 100 presentations. His scholarly pursuits and consulting expertise have brought him to Southeast Asia, China, Greece, Canada and all over the United States.
Dr. Bernard Fried Dr. Bernard Fried holds a B.S. in Hotel Administration from the University of Nevada, Las Vegas, an M.B.A. from Dallas Baptist University and an Ed.D. from the University of La Verne. He has worked as a Controller, Regional Controller, and Chief Financial Officer. He embarked on a second career as a university professor at the University of Nevada, Las Vegas, teaching a variety of hospitality, gaming, and f&b accounting classes.
Professor-inResidence
Dr. Fried has consulted for clients including: MGM, Peabody Hotel Group, Sheraton Corp., Caesar’s, U.S. Army Club Managers, Australian Club Managers, Station Casinos, Ace Denken, and Harrah’s. He has presented seminars on topics ranging from financial analysis to ethics and leadership.
Dr. Evelyn K. Green Dr. Evelyn K. Green holds a B.S. in Hotel and Restaurant Administration, an M.S. in Instructional Technology, an M.B.A. with a marketing emphasis, and a Ph.D. in Human Capital Development from The University of Southern Mississippi. Dr. Green has 25 years of work experience in higher education including casino management instruction at Southern Miss where she developed ithe casino management certification program. Her Casino Marketing course earned her the University’s Exemplary Online Course Award in 2012.
Assistant Professor-inResidence
Dr. Green’s area of studies includes workforce needs assessment, critical skills gap analysis, competency models for selection, and placement and succession planning.
NEWS ON CAMPUS
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Industr y Insights and Network ing Event
The Career Services division of UNLV Singapore held an Industry Insights and Networking Event on 10 May. The event gave students the opportunity to engage with personnel from Singapore's top hospitality and tourism properties and make connections for internships and career options. Approximately 130 students mixed and mingled with over 50 industry respresentatives over the 3 hour event. Alongside the networking time, five industry partners--Fairmont Singapore & Swissotel The Stamford, InterContinental Hotels Group, SACEOS, Singapore Tourism Board, and TTG Asia participated in a panel discussion to raise major points of interest in the industry, such as trends in hospitality and tourism and their impact on employment and important skills for careers in the industry. The event was an enjoyable success for students and the industry. Thank you to all our generous industry partners for their enthusiastic participation!
A lv in Wo n g , ‘ 1 3 , S tu d e n t Bo d y Presi dent
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UNLV SINGAPORE 2 013 COMMENCEMENT 2013 U N LV S i n g a p o r e ’s f i f t h c o m m e n c e m e n t c e r e m o n y, i n c o n j u n c t i o n w i t h U N LV ’s 50th annual commencement exercise, was held on 8 June 2013 at the School of the Arts Concert Hall Singapore. 109 Bachelor of Science degrees in H o t e l A d m i n i s t r a t i o n w e r e c o n f e r r e d b y E x e c u t i v e Vi c e P r e s i d e n t a n d P r o v o s t J o h n V. W h i t e . O n s t a g e t o c o n g r a t u l a t e g r a d u a t e s w e r e D e a n R a m a Ve n k a t of the Howard R. Hughes College of Engineering, Associate Dean Richard C. L i n s t r o m a n d A s s i s t a n t D e a n B i l l y B a i f o r S i n g a p o r e . Vi c t o r We n w e i M a i w a s t h i s y e a r ’s s t u d e n t s p e a k e r, a n d A n g D i n g J i e ( D J ) w a s t h e r e c i p i e n t o f t h e U N LV S i n g a p o r e o u t s t a n d i n g s t u d e n t a w a r d . D u r i n g h i s r e m a r k s P r o v o s t White highlighted fun facts about the graduates represented, the ratio of females to males in the graduate classes (83% and 17% respectively), and youngest and oldest graduates (23 and 28 respectively). Congratulations Class of 2013!
Facts & Figures S i n c e 1 9 6 4 , U N LV h a s awarded over 109,000 degrees, of which 321 have been earned in Singapore. A t t h i s y e a r ’s c e r e m o n y, students represented seven c o u n t r i e s a t t h i s y e a r ’s c e r e m o n y, i n c l u d i n g B u r m a , China, India, Indonesia, Malaysia, Singapore and South Korea The average age of a main campus baccalaureate recipient this year was 26, and in Singapore 24.
Photo Credit: Joyous Asia for UNLV Singapore
Alumni and Graduating Students Reception
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T h e W i l l i a m F. H a r r a h H o t e l C o l l e g e Alumni Chapter hosted the second graduating students and alumni reception at the Singapore Campus’ student union on 7 June 2013. In a t t e n d a n c e w e r e U N LV E x e c u t i v e Vi c e P r e s i d e n t a n d P r o v o s t J o h n V. W h i t e , U N LV S i n g a p o r e L i m i t e d Director Chew Hai Chwee, and the W i l l i a m F. H a r r a h C o l l e g e o f H o t e l Administration Singapore campus management including Associate Dean Richard C. Linstrom and A s s i s t a n t D e a n D r. B i l l y B a i . Alumni interested in connecting with other Asia-based alumni are encouraged to contact U N LV Singapore external relations at to e x t e r n a l r e l a t i o n s @ u n l v. e d u . s g be part of the Asia-based Hotel C o l l e g e a l u m n i c h a p t e r.
Photo Credit: Joyous Asia for UNLV Singapore
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ANNUAL SUMMER SESSION IN LAS VEGAS
284 UNLV Singapore students recently traveled to Las Vegas for their annual summer session at the main campus. Students took one course in quantity food & event management and one course in diversity, both of which were taught by Hotel College faculty and included property tours. Residing at the UNLV dormitories, students experienced the main campus and explored Las Vegas--and beyond!
ANNUAL SUMMER SESSION IN LAS VEGAS
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EXECUTIVE EDUCATION Gaming Management Certificate Program
Dr. Stowe Shoemaker was interviewed about the Gaming Management Certificate Program at the global gaming conference G2E Asia. UNLV’s Willliam F. Harrah College of Hotel Administration new Dean Dr. Stowe Shoemaker joined UNLV Singapore Assistant Professor in Residence Dr. Kurt Stahura at G2E Asia, a major gaming conference held annually in Macao. Drs. Shoemaker and Stahura taught the Gaming Management Certificate Program on one of the conference days, in conjunction with faculty from the University of Macao. The Gaming Management Certificate Program is a full-day course for new and mid-level casino managers. To accommodate the various levels of experience participants might have, both an Introductory track and an Advanced track were offered in the program. Participants joined faculty for a joint session in the morning and then were split into the two tracks, to explore topics such as Customer Loyalty and Segmentation of Players. In the evening, all participants met for a collaborative session with Drs. Shoemaker and Stahura to discuss Social Media and Word-of-Mouth: Practical Applications of Research on Hospitality and Gaming in Asia. To request your own customized Executive Education program, contact us!
ExecEd@unlv.edu.sg
EXECUTIVE EDUCATION 5
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Macao Polytechnic Institute Study Tour
Macao Polytechnic Institute (MPI) visited the UNLV Singapore campus June 10 through 14 for a study tour.
Photo Credit: Jimmy Ho/UNLV Singapore
The group of 47 second-year students, faculty, and staff from MPI spent time in the classroom in interactive, engaging sessions with Dr. Karl Brandmeir, studying gaming, and Mr. Gerry Koh, learning about leadership and marketing. When out of the classroom, the group visited iconic hospitality and recreation sites in Singapore, such as Marina Bay Sands, Resorts World Sentosa, and the latest attraction to open in Singapore—River Safari. They also enjoyed detailed tours led by corporate representatives at the Ritz-Carlton and Pan Pacific. The site visits allowed the students to compare and contrast the industry in Singapore with the industry in Macao. As always, MPI was a pleasure to host and we hope to see them next year for their annual visit!
On a study tour with UNLV Singapore, students from Macao Polytechnic Institute explored Resorts World Sentosa, (above middle) and peeked behind the scenes at the Ritz-Carlton, (above) with UNLV alum Kevin Song.
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STUDY ABROAD UNLV Singapore welcomed six main campus UNLV undergraduate study abroad students to Singapore in Spring Semester 2013. Carson Johnson (Pre-Engineering, freshman, second from right), Daniel Kim (Hospitality Management, junior, far right), Donovan Giudici (PreBusiness, freshman, third from left), Max Harris (Hospitality Management, junior, far left), Seung Ju Hong (Hospitality Management, senior, middle) and Yoon-Ju Bae (Hospitality Management, senior, second from left) were each awarded a UNLV Singapore Scholarship to fund their studies at UNLV’s only international branch campus. Each award covers all tuition and fees for a semester of full-time study at UNLV Singapore, totaling over USD$38,000 in awards for Spring 2013. Freshman Donovan Giudici also received an International Business Study Abroad Scholarship of USD$2,000 from the Lee Business School. Support for this scholarship award comes from the U.S. Department of Education through a Business and International Education grant to the Lee Business School. Applications are now open for a limited number of UNLV Singapore Study Abroad Scholarships for Spring 2014.
Photo Credit: Jimmy Ho/UNLV Singapore
Students are encouraged to apply early for consideration. For more information, visit the International Programs office or the Study Abroad portal at the UNLV Singapore campus (www.unlv.edu.sg/studyabroad).
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UNLV INTERNSHIP SPOTLIGHT Featured Student: Na Yen Kye “Sophie”, Class of 2013 Article by: Siddharth Chadha, Class of 2014 Recent UNLV graduate, Na Yen Kye “Sophie,” completed a four month internship with the Sheraton Nha Trang in Vietnam, working a full-time 48-hour work week. She worked in different departments such as the front office, food and beverage, and sales and marketing— but she loved the front of house positions because she enjoys working with people and job duties involving customer relations. Her main responsibilities included helping the guests check in and dealing with their complaints. In her view,one needs to be alert and spontaneous, but also careful in managing guests while at the front desk. She enjoyed her time there as it gave her an opportunity to learn about people from many different countries.She also got the chance to network and deal with both inbrand and outbrand guests from different cities and countries. In the future, she is looking for other “jobs with a spark” in hotels, so that she can follow her interests and utilize her talents. She advises her fellow UNLV students to pursue their goals and “experiment and experience and never miss a chance when you get one.”
We want to cover your work experience in a future issue! To share your story with other Rebels, email us at:
ExternalRelations@unlv.edu.sg Photo Credit: Na Yen Kye /UNLV Singapore
Tell us a little bit about how you got the opportunity to work at Marina Bay Sands. I had the chance to contribute as a volunteer with the Marina Bay Sands Corporate Communications department during the launch in 2010. I liked the company very much and applied online through the Marina Bay Sands website.
UNLV ALUMNI SPOTLIGHT
What's your current title? My current title is Senior Executive Host, Player Development. How did you become interested in the casino marketing side? During my visit to the UNLV main campus, I had the chance to tour Caesar’s and the Vice President of Player Development (Mr. Bill Harrington) shared his experience as a Casino Host. I found it interesting, and it inspired me to pursue a career in this field. What are your main responsibilities on the job? My chief duties include meeting and greeting players, developing excellent relationships with them, and ensuring their gaming experience at Marina Bay Sands is the best it can possibly be. You received your certification as a Responsible Gaming Ambassador via the education and training initiative held at Marina Bay Sands in January with UNLV’s Dr. Bo Bernhard. How was that experience and has it been helpful? It was a great experience, and yes it’s definitely been helpful. We receive thorough and ongoing training at Marina Bay Sands in responsible gaming – this course only added to that further. I take my role as a Responsible Gaming Ambassador seriously, and the training I received through the course puts me in an even better position to identify any potential problems and react professionally and appropriately. Photo Credit: Jimmy Ho/UNLV Singapore
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Featured Alumna: Egena Fu, Class of 2012 What’s the most useful resource available in Singapore that you learned about in the course for dealing with Responsible Gaming issues? I’ve actually known about them from my previous training, but the resources available through the National Council on Problem Gambling (NCPG) in Singapore are just great. Their discreet helpline and available counseling services are such important resources. What other types of courses do you think would be useful for someone considering your line of work? I think any course that stresses the importance of customer service would be particularly helpful. Delivering the best customer service possible is important in many lines of work, but it’s absolutely essential for success in this one and a hallmark and source of great pride at Marina Bay Sands. We do our best to create ‘once-in-a-lifetime’ experiences for our customers each and every day. Do you have one piece of advice for your fellow UNLV students who are also interested in your field? If you’re not a fan of sitting (or standing) behind a desk all day, can’t stand monotony, and like working with people – this is the best job ever. Go into the experience with an open mind and you’ll really enjoy it and learn a great deal along the way.
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STUDENT LIFE International Student Dinner
Article by: Siddharth Chadha, Class of 2014
As an international student at UNLV, I have always wanted to meet other international students and know how they live their lives. The chance finally came this Spring semester. UNLV Singapore students from all over the world such as United States, India, Indonesia, Korea, Taiwan and China for Singapore’s famous Chili Crab at Red House, a seafood restaurant in Robertson Quay. We met and exchanged views and opinions over dinner. We got to know the differences in college life between the main campus and the beautiful campus we have here in Singapore. The ambience was great, the food was excellent and the service was flawless. It was great to meet so many people from different backgrounds and learn about the different cultures of the world. I talked to a few students and learnt that the students from main campus found a “personal touch” right here at the Singapore campus. This is because we have fewer students; thus, the professors tend to know us personally. In contrast, the main campus is huge and has a greater number of students; therefore, the students may not get as many chances to have a personal connection with the professors. You might be only a “number” in class. I also realized that studying abroad not only gives you a global exposure, but you also get to meet different people and learn from them. This exposure makes you independent and more mature. As the dinner progressed, everyone started introducing themselves formally, and also shared a little about the place they were from. All of us had a great time eating the delicious Chili Crab, though the shell of the crab was pretty tough to crack.
Photo Credit: Jimmy Ho/UNLV Singapore
STUDENT LIFE
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Winners of Galaviz & Company UNLV Student Essay Contest
On March 27, 2013, UNLV’s School of Architecture announced the winners of the ‘Galaviz & Company UNLV Student Essay Contest’. The contest was based on the March 4, 2013 lecture provided by Mr. Jonathan Galaviz, Managing Director at Galaviz & Co., entitled “Our Future in Asia: How Las Vegas Architects Can Capitalize on the Boomerang Effect” as part of UNLV’s Klai Juba Lecture Series. The two winners, representing the Las Vegas and Singapore campuses, each received USD $1,000 in prize money provided by Galaviz & Co. Over 230 essay entries were received for the essay competition. The topic was: My One Big Idea That Will Connect Las Vegas and Asia Closer Together in the 21st Century.
ESSAY CONTEST WINNERS UNLV Singapore Campus: Winner (USD $1,000 prize): Grace Pang (middle) Runner-Up: Yin Yin Joy Teo (middle right) Honorable Mention: Dayana Binte Jaslim (middle left) UNLV Main Campus: Winner (USD $1,000 prize): Bryce Taylor Runner-Up: Esther Garcia Honorable Mention: Alberto Sanchez
Photo Credit: Jimmy Ho/UNLV Singapore
Ms. Cherylayne Erdley, Vice-President at Galaviz & Co. stated, “Our firm takes great pride in supporting the UNLV community, in both Singapore and Las Vegas. As the world becomes more global, it is critical for public policy makers in the State of Nevada to be highly attuned to the very important role Asia will play in Nevada’s future.”
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