Short Courses 2011-2012

Page 30

Short Courses 2011-2012

Fee: €260 for 10 weeks Time/Dates: Thursday 7-10pm, 6th October to 8th December Venue: Brookfield Health Sciences Complex, Room 104, UCC Lecturer: Mr. Thomas Riedmuller, Centre for Adult Continuing Education, UCC

1.

Active listening; basic agreements; effective feedback; ‘I’ statements; rank awareness; non-violent communication; roles in groups

2.

Leadership and facilitation

3.

Exploring motivations to lead; finding balance

4.

Consensus and other decision making techniques

5.

Proposals; agendas and other tricky details

6.

Facilitating open discussions; alternatives to open discussion; how to deal with ‘difficult individuals’

7.

Mediation; negotiation; arbitration; integrating diverse points of view

8.

Building shared frameworks of understanding

9.

Processing ‘emotional allergies’

Leadership and Conflict Resolution in Community Groups This course is designed for people who are involved in community groups and organisations wanting to improve leadership skills. It will teach you how to make meetings more efficient and enjoyable, to increase participation, inclusion and enthusiasm in your group; to reduce frictions and build teamwork, to gain confidence in your leadership ability and to avoid burnout. Each session will follow an experiential and interactive format which the participants can use in their own groups. The way the course is taught models all the skills which are part of the course contents. Participants have opportunities for presenting case studies to maximize the practical relevance of this course.

make meetings more efficient and enjoyable, increase participation, inclusion and enthusiasm in your group; reduce frictions and build teamwork, gain confidence

10. Evaluation and Implementation 28

http://study.ucc.ie/ace


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