University of the Pacific 2014 Fall Professional Development Catalog

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FALL 2014 CATALOG Center for Professional and

Continuing Education

YOUR TURN FOR A BETTER YOU IS NOW!

FINISH WHAT YOU STARTED, ADVANCE YOUR CAREER OR LEARN NEW SKILLS Online

In class

go. pac i fic .e du/myTurn

Flexible


Become a

Certified Financial Planner

in no time!

Online Self-paced or cohort Convenient

Online Executive Certificate in Financial Planning University of the Pacific | CPCE in partnership with Dalton Education, a leading provider of Certified Financial Planning Education, developed and designed this new certificate for students interested in becoming CFP© professionals. Courses are entirely online and self-paced. Upon program completion, you will have the skills to plan, assess, and evaluate a client’s financial future.

Text 209.222.6535

the keyword “CFP” for more info!

ONLINE

go.pacific.edu/cfp

call

209.946.2424

Frontline Supervisor Certificate 4 short evening courses* Created with new supervisors and managers in mind, learn the skills and techniques required to become a top-notch supervisor. Designed for working professionals who don’t have a lot of time. You can complete the certificate in only 4 short evening courses.

HELD MONDAY EVENINGS IN OCTOBER! Center for Professional and

Continuing Education

*Classroom classes at our 1776 W. March Lane Location

ONLINE

go.pacific.edu/supervisor

Text 209.222.6535

the keyword “supervisor” for more info!

call

209.946.2424


TABLE OF CONTENTS BUSINESS & TECHNOLOGY TRAINING PROFESSIONAL CERTIFICATE PROGRAMS

3 Advanced Legal Research & Writing Certificate 3 Animal Shelter Management Certificate 4 Business Coaching Certificate 4 Business Research Certificate 4 Customer Research Certificate 4 Customer Service Certificate 5 Data Analysis Certificate 5 Designing Webinars Certificate 5 eMarketing Essentials Certificate 5 Entrepreneurship Certificate FC Frontline Supervisor Certificate 6 Human Resource Management Certificate 6 Inbound Marketing Certificate 6 International Trade Certificate 7 Leadership Development Certificate 7 Legal Secretary Certificate 7 Management Certificate 7 Managing Social Media Platforms Certificate 8 Mobile Marketing Certificate 8 Nonprofit Management Certificate FC Online Executive Certificate in Financial Planning 8 Online Teaching Certificate 9 Presentation Media Certificate Certificate 9 Self-Publishing and eBooks Certificate 9 Social Media for Business Certificate 9 Software Essentials for the Law Office Certificate 10 Sustainable Management Certificate 10 Supervisory and Leadership Certificate 10 Teaching Adults Certificate 10 Video Marketing Certificate 10 Workplace Communication FC = Inside front cover

Your Turn for a Better You is Now!

Paralegal Certificate Program 11 11

The Paralegal Certificate CourseŠ Advanced Paralegal Certificate Courses Business courses on next page.

Classes are Open to Everyone!!! Pacific Alumni Receive 15% Off! Scan the QR Code with your smartphone to view our website.

Center for Professional & Continuing Education Office Location: 1776 W. March Lane, Suite 290, Stockton, CA 95207 209.946.2424 800.959.5376 www.pacific.edu/cpce


TABLE OF CONTENTS

Continued

BUSINESS & TECHNOLOGY TRAINING BUSINESS COURSES

12 Accounting and Finance for Non-Financial Managers 12 The Business Plan 12 Cyber Security for Managers 12 Dementia Care 12 Dementia for Family Care Givers 13 Developing Hybrid Courses 13 Effective Copywriting 13 Evernote 13 Executive Leadership in the 21st Century 13 Fatal Leadership Errors 13 Funding Your Business 14 Google+ 14 Google Analytics 14 Interview Skills 14 Instagram for Business 14 Instagram, Pinterest and Facebook: Marketing on Image Platforms 14 Key Elements of Elder Care 15 Lean Six Sigma 15 LEED AP+BD&C Building Design and Construction 15 LEED for Existing Buildings: Operations + Maintenance Exam Preparation 15 LEED Green Associate Exam Preparation 15 Mastering Computer Skills for the Workplace 15 Mastering Microsoft Excel 16 PayTrain Fundamentals 16 Podcasting 16 Powerful Presentations & Effective Speaking Techniques 16 Practical Math for the Workplace

16 17 17 17 17

Project Management Training & PMP® (Project Management Professional) Exam Preparation Course Spanish for Medical Professionals Spanish for Medical Professionals II Stress Management Workplace Ethics and Etiquette

OTHER INFORMATION 18 Extension Courses 20 Corporate Training Solutions 21 Business Training Space Available 22 Evening Degree Completion 23 Substance Abuse Counselor 24 OLLI@Pacific 25 Courses for Teachers 26 Courses by Date 28 Unit Information BC Registration Information

Classes with this symbol throughout the catalog indicate an ‘in class’ course. All other classes are online.

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BUSINESS & TECHNOLOGY TRAINING PROFESSIONAL CERTIFICATE PROGRAMS

Advanced Legal Research & Writing Certificate 5 CEUs UPLG 025 $729 (Price does not include textbooks) You’ll explore advanced and specialized approaches to using the legal resources available in a law library and elsewhere, including the differences between computer-assisted and hard copy research. Learn how to formulate WESTLAW search queries and effectively

and efficiently use WESTLAW and other online methods as timesaving devices in legal research and writing. Prerequisite: Successful completion of Paralegal Certificate Course (UPLG 001 Paralegal 1 & UPLG 002 Paralegal 2), the equivalent, or law office experience. See page 11 for dates.

Animal Shelter Management Certificate Program: Lifesaving Centered 30 CEUs (Each course is 6 CEUs) $1,199 Society’s relationship to pets continues to evolve. The majority of people consider their pets to be beloved family members and expect their local animal shelter to work diligently to save the lives of the dogs and cats that enter the facility. This program will provide the knowledge you need to assume a management or leadership role at an open-admission, no-kill animal shelter including program management, community engagement, and shelter operations preparing you for a rewarding career. Courses included are: • Leadership Training Strategic Planning for Impact; Analyzing Operations and Decision Making; Managing People & Processes to Achieve Results; Organizational Responsibilities, Structure, and Board of Directors Sept. 1 – Oct. 12 UNSM 005 51 $250

Choose the RED

New cohort starts Sept. 2014!

Shelter Operations Adoptions; Animal Care Fundamentals; Enrichment; Animal Behavior; Customer Service Oct. 13 – Nov. 23 UNSM 010 51 $250

Community Program Development Community Relations; Volunteers; Foster Care; Spay/Neuter; Help Desk; Events Nov. 24 – Jan. 11 UNSM 015 51 $250

Animal Health and Clinic Operations Understanding Shelter Medicine; Basic Animals Health Considerations and Care; Euthanasia Decisions; Clinic Operations Jan. 12 – Feb. 22 UNSM 020 51 $250

• Marketing and Development Development Fundamentals; Fundraising Strategies; Marketing Fundamentals; Adoption Promotion; Social Media and Websites; Media Relations Feb. 23 – Apr. 5 UNSM 025 51 $250 Complete certificate $1,199

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BUSINESS & TECHNOLOGY TRAINING PROFESSIONAL CERTIFICATE PROGRAMS Customer Research Certificate

Business Coaching Certificate

3.2 CEUs (Each course is 1.6 CEUs) $295 Mentoring and coaching are used more frequently in organizations to improve leadership competencies and provide employee support. They have benefits for the employer and employee. Learn skills in the development, implementation, and support of coaching and mentoring programs in your workplace. Take home the much-awaited tool kit to improve employee performance and create a truly rewarding working environment. Courses included are: • Mentoring and Coaching in the Workplace Level 1 Sept. 2 – 26 UCLP 025 • Mentoring and Coaching in the Workplace Level 2 Oct. 6 – 31 UCLP 026 Only available as a certificate

Business Research Certificate

4.8 CEUs (Each course is 1.6 CEUs) $495 For business professionals, entrepreneurs, and anyone who needs specific information about a business! You will get the skills needed to effectively communicate research results to a specific audience for maximum impact and effective decision making. Topics such as market potential, competitive intelligence, standard industry practice, and productivity improvement will be covered. Courses included are: • Introduction to Business Research Sept. 2 – 26 UCLP 100 • Business Statistics Oct. 6 – 31 UCLP 101 • Qualitative Business Research Nov. 3 – 28 UCLP 102 Only available as a certificate

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3.2 CEUs UCLP 055 $395 Your customers hold the key to your organization’s success and surveys are one of the best ways to find out what they need and how they want it. However, many surveys ask people the wrong questions. Discover who to survey, what questions to ask, and the key to getting a higher response rate. This hardhitting practical course will yield a huge ROI for your organization. Whether you need to analyze profitability, satisfaction, service, or all three, this course will generate thousands of dollars in increased sales, greater efficiency, or more effectiveness. Includes a FREE personal critique of one of your surveys! Sept. 2 – Oct. 24

Customer Service Certificate

3.2 CEUs (Each course is 1.6 CEUs) $245 Outstanding customer service is essential for all organizations. With increased technology, human interaction with customers becomes all the more important. Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success. Learn to improve your customer service skills, enhance your career skill set, improve productivity, and increase your organization’s success. Courses included are: • Keys to Customer Service Sept. 2 – 26 UCLP 044 • Extraordinary Customer Service Oct. 6 – 31 UCLP 045 Complete certificate

$145 $145 $245

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BUSINESS & TECHNOLOGY TRAINING

Non-credit courses

PROFESSIONAL CERTIFICATE PROGRAMS eMarketing Essentials Certificate

Data Analysis Certificate

4.8 CEUs (Each course is 1.6 CEUs) $495 Data analysis is quickly becoming one of the most sought-after skills in the workplace. Companies have vast amounts of data but it is rare to have someone with the ability to analyze, forcast trends, and make predictions. Whether your business is home based or a large company, add a whole new skill set to your portfolio and make a big difference in the success of your organization by acquiring data analysis skills. Courses included are: • Introduction to Data Analysis Sept. 2 – 26 UCLP 021 $195 • Intermediate Data Analysis Oct. 6 – 31 UCLP 022 $195 • Advanced Data Analysis Nov. 3 – 28 UCLP 023 $195 Complete certificate $495

Designing Webinars Certificate

3.2 CEUs (Each course is 1.6 CEUs) $345 Webinars are a popular format for delivering information and they can be very successful for your organization if you have well developed webinar presentations, strong management, and good marketing. Learn the four key strategies of building better webinars and discover how to properly budget, price, and market the virtual meetings you create. Courses included are: • Designing Successful Webinars Oct. 6 – 31 UCLP 052 $195 • Managing & Marketing Webinars Nov. 3 – 28 UCLP 024 $195 Complete certificate $345

4.8 CEUs (Each course is 1.6 CEUs) $495 Get fundamental and advanced instruction in eMarketing, including improving email promotions, analyzing your web site traffic, doing search engine optimization, and employing online advertising successfully. With no eMarketing experience or expertise necessary, this certificate is relevant for any type of organization. If you are already at an advanced level, your instructors can provide the latest and most advanced information to answer your toughest questions. Courses included are: •

Improving Email Promotions Sept. 2 – 26 UCLP 105 • Boosting Your Website Traffic Oct. 6 – 31 UCLP 106 • Online Advertising Nov. 3 – 28 UCLP 107 Complete certificate

$195 $195 $195 $495

Entrepreneurship Certificate

2.1 CEUs (Each course is .4 CEUs, except Business Law for Entrepreneurs, .5 CEUs) $599 Entrepreneurship has become a fast-growing field of study as many individuals contemplate starting a new venture or establishing their own business, especially during these turbulent economic times. You will learn the fundamental business training needed to grow your business successfully through the use of selected readings, video, interactive exercises, and case studies. Each course is ideally suited for adult professionals. Courses included are: • Introduction to Entrepreneurship UMDE 100 51 (10171) $129 • Leadership / Management for Entrepreneurs UMDE 101 51 (10172) $129 • Strategic Marketing for Entrepreneurs UMDE 102 51 (10173) $129 • Accounting and Finance for Entrepreneurs UMDE 103 51 (10174) $129 • Business Law for Entrepreneurs UMDE 104 51 (10175) $129 Complete certificate $599 Start anytime - up to 6 months to complete.

Frontline Supervisor Certificate See inside front cover.

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BUSINESS & TECHNOLOGY TRAINING PROFESSIONAL CERTIFICATE PROGRAMS Inbound Marketing Certificate

Human Resource Management Certificate

3 CEUs (Each course is .5 CEUs)/ 14 HRCI Credits $399 An effective human resource management strategy is a valuable asset to any company but those running small businesses often cannot justify designating a full-time HR professional to manage employee relations, compensation, policy-making, performance management, and employee appraisals. This suite of courses will teach you the basics of managing the benefits and policies that support an effective staff. Each course offers an assortment of interactive exercises, videos, selected readings, case studies, and selfassessments that will engage and structure your learning about human resource management. The course has no textbooks or prerequisites. Courses included are: • Introduction to Human Resource Management UMDE 140 51 (10176) $79 • Employee Selection (3 HRCI) UMDE 141 51 (10177) $79 • Equal Employment Opportunity UMDE 142 51 (10178) (2.5 HRCI) $79 • Compensation (3.5 HRCI) UMDE 143 51 (10179) $79 • Performance Management (3 HRCI) UMDE 144 51 (10180) $79 • Talent Management and Career Development (2 HRCI) UMDE 145 51 (10181) $79 Complete certificate $399 Start anytime - up to 6 months to complete.

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4.8 CEUs (Each course is 1.6 CEUs) $495 More effective than outbound marketing, where you push sales messages to your potential customers, inbound marketing is a way to help potential customers find you through an organic search. Use your website in a way that attracts visitors naturally through search engines, the blogosphere, and social media. Discover how to attract customers to your site, what kind of content to share with them, how to use landing pages and forms to collect names and email address, and implement leadnurturing campaigns that result in sales. Courses included are: • Introduction to Inbound Marketing Sept. 2 – 26 UCLP 032 $195 • Content Marketing Oct. 6 – 31 UCLP 019 $195 • Advanced Inbound Marketing Nov. 3 – 28 UCLP 033 $195 Complete certificate $495

International Trade Certificate

20 CEUs (Each course is 5 CEUs) $999 Prepare your small business to gain a strong background in the global market. This certificate prepares you to take the NASBITE (North American Small Business International Trade Educators) Certified Global Business Professional exam to become a nationally recognized Certified Global Business Professional. For more information on NASBITE, go to: www.nasbite.org. A certificate will be awarded upon completion of all modules. Each module takes approximately 50 hours to complete. Courses included are: • International Marketing UMDE 150 51 (10182) $299 • International Management UMDE 151 51 (10183) $299 • International Supply Chain Management UMDE 152 51 (10184) $299 • International Trade Finance UMDE 153 51 (10185) $299 Complete certificate $999 Start anytime - up to 6 months to complete.

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BUSINESS & TECHNOLOGY TRAINING PROFESSIONAL CERTIFICATE PROGRAMS Management Certificate

Leadership Development Certificate

4.8 CEUs (Each course is 1.6 CEUs) $395 Targeted to future leaders in the Gen Y generation, this certificate provides practical how-to information on advancing your leadership potential and making a difference in both the workplace and in society. Find out what it takes to become an effective leader and discover your style of leadership while covering topics such as: task completion, building relationships with your subordinates, becoming socially perceptive to changes in the workplace, utilizing your emotions in a positive and effective manner, and addressing challenging goals. Courses included are: • Leadership Principles Sept. 2 – 26 UCLP 027 $145 • Developing Your Leadership Skills Oct. 6 – 31 UCLP 028 $145 • Developing Your Professional Career Nov. 3 – 28 UCLP 029 $145 Complete certificate $395

Legal Secretary Certificate

4.8 CEUs UPLG 045 $575 (Price does not include textbooks) Learn what it takes to be a Legal Secretary in this fast paced certificate program covering topics such as: legal terminology and process; jurisdiction and venue; ethics; written communications including letters, pleadings, discovery, notices, and motions; filing procedures, billing, and accounting; time management; records management; an overview of commonly used word and data processing programs; legal research; memoranda preparation; and citation format. Designed for both beginning and experienced secretaries who are interested in improving their skills and working more efficiently within the law office! See page 11 for dates.

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4.8 CEUs $595 (Each course is 1.6 CEUs, except Management Boot Camp, 2.4 CEUs) Enhance your management skills through this program for supervisors, managers, and emerging leaders. Nothing creates success like a solid foundation. Discover the keys for effectively managing your employees. Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness. Then learn how to improve your time management and increase productivity. Finally, get the keys to lead and manage different generations in the workplace. Discover what motivates each generation at work, incentives they respond to, and messages they value. Courses included are: • Management Boot Camp Sept. 2 – 26 UCLP 011 $295 • Time and Productivity Management Oct. 6 – 31 UCLP 069 $195 • Managing Generations in the Workplace Nov. 3 – 28 UCLP 072 $175 Complete certificate $595

Managing Social Media Platforms Certificate

4.8 CEUs (Each course is 1.6 CEUs) $495 Twitter, LinkedIn, and Facebook link millions of companies and organizations with their customers and clients. Come away with both an understanding of these social networks and practical, how-to techniques to integrate social networks into your business. The instructors are outstanding practitioners who speak, write, and train others on social networks. Courses included are: • Twitter Sept. 2 – 26 UCLP 056 $195 • Facebook for Business Oct. 6 – 31 UCLP 053 $245 • LinkdedIn for Business Nov. 3 – 28 UCLP 068 $195 Complete certificate $495

to register for any class on this page.

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BUSINESS & TECHNOLOGY TRAINING PROFESSIONAL CERTIFICATE PROGRAMS Mobile Marketing Certificate

4.8 CEUs (Each course is 1.6 CEUs) $595 The way consumers are interacting with brands and connecting to the world is changing because of mobile devices. Find out about location-based marketing, mobile payments, QR codes, applications, and mobile coupons. You will learn how mobile marketing can increase your capabilities to retain current customers and gain new ones. Get step-by-step instructions on how nontechnical users can build, deploy, and market smartphone applications across Android, iPhone, and Blackberry platforms. Finally, get the knowledge needed to implement a mobile marketing plan for your organization. Courses included are: • Introduction to Mobile Marketing Sept. 2 – 26 UCLP 061 • Creating Cell Phone Apps for Your Business Oct. 6 – 31 UCLP 050 • Advanced Mobile Marketing Nov. 3 – 28 UCLP 065 Complete certificate

$195 $245 $245 $595

Nonprofit Management Certificate 4 CEUs (Each course is .5 CEUs) $699 This online certificate program introduces learners to key management issues for nonprofit organizations. Fundraising, board and volunteer development, budgeting, reading financial statements, leadership, marketing, and setting strategic direction will all be addressed. Video commentary on these crucial topics will give you insight into how nonprofit professionals apply key concepts in their own organizations. Each course offers an assortment of interactive exercises, videos, selected readings, case studies, and self-assessments that will engage and help you practice effective decision making in a nonprofit setting. The courses have no textbooks or prerequisites. Courses included are: • Budgeting in a Nonprofit Organization UMDE 110 51 (10186) $79 • Capital Campaigns UMDE 111 51 (10187) $79

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Online Executive Certificate in Financial Planning See inside front cover.

Online Teaching Certificate

4.8 CEUs (Each course is 1.6 CEUs) $495 This program will give you both the fundamentals of teaching online as well as the most advanced tips and techniques in the business. Courses included are: • Advanced Teaching Online Sept. 2 – 26 UCLP 115 $195 • Designing Online Instruction Oct. 13 – 24 UCLP 116 $195 • Fostering Online Discussion Nov. 3 – 28 UCLP 038 $195 Classes do not need to be taken in order. Certificate in Online Teaching (requires completion of all three classes) $495 Certificate with Certified Online Instructor designation* UCLP 118 $795

*Certified Online Instructor requires students to take a 50-question exam, have students evaluate one of their courses, plus the faculty member critiques the class. Students must register for online teaching classes four days prior to course start date. •

Fundraising for Nonprofit Organizations UMDE 112 51 (10188) $150 • How to Read a Nonprofit Financial Statement UMDE 113 51 (10189) $79 • Leadership in a Nonprofit Organization UMDE 114 51 (10190) $99 • Nonprofit Board and Volunteer Development UMDE 115 51 (10191) $150 • Principles of Marketing for Nonprofit Organizations UMDE 116 51 (10192) $79 • Strategy for Nonprofit Organizations UMDE 117 51 (10193) $79 • Introduction to Nonprofit Management UMDE 118 51 (10500) $99 • Introduction to Grant Writing UMDE 119 51 (10501) $150 • Social Media for Nonprofits UMDE 120 51 (10502) $85 Complete certificate $699 Start anytime - up to 6 months to complete!

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BUSINESS & TECHNOLOGY TRAINING PROFESSIONAL CERTIFICATE PROGRAMS Presentation Media Certificate

4.8 CEUs (Each course is 1.6 CEUs) $495 Presentation media is key to communication, sales, speeches, and any other effective presentations today. Find out how to use Prezi, the new slide software that goes beyond one-dimensional presentations, and the finer points of Photoshop for presentations. Then discover the design elements to create visual presentations for success using any media. You will come away with the latest, most advanced practical and design knowledge in presentation media. Courses included are: • Prezi! Sept. 2 – 26 UCLP 066 $195 • Photoshop for Presentations Oct. 6 – 31 UCLP 062 $195 • Creating Visual Presentations Nov. 3 – 28 UCLP 067 $195 Complete certificate $495

Social Media for Business Certificate

4.8 CEUs (Each course is 1.6 CEUs) $495 FaceBook, Twitter, blogging, YouTube, LinkedIn. Get in on this exciting and growing way to communicate, market, and serve your customers and clients. Learn how social media is used to develop a two-way communication and marketing strategy for your organization. Then find out what you can, and should, be doing to integrate social media into your communication and marketing. Courses included are: • Introduction to Social Media Sept. 2 – 26 UCLP 125 $195 • Marketing Using Social Media Oct. 6 – 31 UCLP 126 $195 • Integrating Social Media in Your Organization Nov. 3 – 28 UCLP 127 $195 Complete certificate $495

Software Essentials for the Law Office Certificate

Self-Publishing and eBooks Certificate

NEW!

4.8 CEUs (Each course is 1.6 CEUs) $495 Designed to help entrepreneurs, businesses, and organizations self-publish as well as gain a complete understanding of this oftencomplicated marketplace. Learn about publishing options and how to select the best pathways given your business and personal objectives. Discover what makes a great eBook and how you go about creating, formatting, and publishing it. Most importantly, you will take away a marketing plan so you can map out your idea from start to finish. Courses included are: • Growing your Business with SelfPublishing Sept. 2 – 26 UCLP 077 $195 • Self-Publishing eBooks Oct. 6 – 31 UCLP 075 $195 • Marketing eBooks Nov. 3 – 28 UCLP 078 $195 Complete certificate $495

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5 CEUs UPLG 035 $729 (Price does not include textbooks) Designed for legal professionals interested in improving their skills and knowledge of commonly used computer technology and programs within the law office. You’ll explore computer operating systems and peripheral devices; time tracking and billing software; database, case management, and docket control software; litigation support software; electronic discovery; and trial presentation and graphics software. Hands on exercises will prepare you to work with popular programs such as MS PowerPoint, Practice Master’s Tabs 3, AbacusLaw, Summation iBlaze, Trial Director, and LexisNexis Casemap & TimeMap, as well as understand the common functions and purposes of similar programs. Common billing procedures and payment agreements, accurate time tracking, proper calendar and docketing procedures, as well as the processes involved in electronic discovery, will be addressed through a variety of exercises. In addition, students will be presented with real-life scenarios and asked to identify and examine ethical issues raised by the use of technology in a legal practice. See page 11 for dates.

to register for any class on this page.

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BUSINESS & TECHNOLOGY TRAINING PROFESSIONAL CERTIFICATE PROGRAMS Supervisory and Leadership Certificate

3.2 CEUs/32 HRCI UCLP 150 $395 Your employees are the most valuable resources. Ensuring the efficiency of your team is the key to success and the most important responsibility. You will learn about effective delegation, performance management, and writing performance reviews. Discuss the specifics of the supervisor’s role and responsibilities, and strategies for improving your overall effectiveness as a leader. This program has been approved for 32 HRCI recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute. Sept. 2 – Oct. 24

Sustainable Management Certificate

2.5 CEUs (Each course is .5 CEUs) $459 Sustainable management is managing a firm so that it generates profits for its owners, protects the environment, and improves the lives of the people with whom it interacts. The business case for sustainable management is that it can help a company's long-run profitability and success. Courses included are: • Overview of Sustainable Management UMDE 125 51 (10198) $99 • Corporate Social Responsibility UMDE 126 51 (10199) $99 • Measuring Sustainable Management Performance UMDE 127 51 (10200) $99 • Sustainable Management: Leadership Ethics UMDE 128 51 (10201) $99 • Triple Bottom Line Accounting UMDE 129 51 (10202) $99 Complete certificate $459

Teaching Adults Certificate

3.2 CEUs UCLP 119 $295 You’re invited to join in one of the most important functions in life - passing on knowledge and skills to others. Whether you want to or currently do teach others in any setting, formally or informally, this course is for you. You’ll gain both fundamental and advanced information to improve your teaching. Your lead instructor is the author of How to Teach Adults, a best-selling book on the subject. eBook version is included in the course. Sept. 2 – Oct. 24

Video Marketing Certificate

3.2 CEUs (Each course is 1.6 CEUs) $395 Video marketing is the hottest new trend. Shoppers who viewed product videos were 144% more likely to add the product to their cart. Video with a good Search Engine Optimization (SEO) has a 53% higher chance of showing up on page one of Google searches. When done correctly, video can tell a story and stories connect people. Video also leads to an emotional trigger that plain text cannot accomplish. Courses included are: • Video Marketing Sept. 2 – 26 UCLP 063 • YouTube for Business Oct. 6 – 31 UCLP 057 Complete certificate

$245 $245 $395

Workplace Communication Certificate

5.6 CEUs (Each course is 1.6 CEUs, except Conflict Management, 2.4 CEUs) $595 Good communication in the workplace is more important than ever and critical to successful career advancement. Take back a workable conflict management model, along with successful and practical conflict management strategies. Work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others get what they want, so you get what you want. Finally, find out how to use personality profiles for better work performance. You’ll be learning from some of our most popular instructors and taking away new how-to skills that work. Courses included are: • Conflict Management Sept. 2 – 26 UCLP 031 $245 • Negotiation: Get What You Want Oct. 6 – 31 UCLP 074 $195 • Using Personality Profiles for Better Work Performance Nov. 3 – 28 UCLP 015 $295 Complete certificate $595

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BUSINESS & TECHNOLOGY TRAINING Paralegal Certificate Program Advanced Paralegal Certificate Courses

Hurry! Prices increase in Jan. 2015 for all Legal Certificate Courses!

4.5 CEUs per course $275 per topic (Price does not include textbooks) Build upon the nationally acclaimed Paralegal Certificate Course©, with classes in specialized facets of contemporary law. Students must successfully complete 6 of 15 topics to earn an Advanced Paralegal Certificate. Each topic must be completed in a seven-week session. Up to three Advanced Paralegal Course topics may be taken during a seven-week online session and topics do not have to be taken in any particular order. Advanced Legal Research UPLG 100 Alternative Dispute Resolution (Mediation) UPLG 101 Bankruptcy Law UPLG 102 Business Law UPLG 103 Constitutional Law UPLG 104 Criminal Law UPLG 105 Criminal Procedure UPLG 106 Education Law UPLG 107 Estate Planning UPLG 108 Family Law UPLG 109 Immigration Law UPLG 110 Intellectual Property UPLG 111 Real Property Law UPLG 112 Victim Advocacy UPLG 113 Water Law UPLG 114

• •

University of the Pacific's Center for Professional and Continuing Education is partnering with The Center for Legal Studies to provide certificates in Legal and Paralegal Studies that can be taken completely online!

The Paralegal Certificate Course©

9 CEUs UPLG 001 / UPLG 002 $1,189 (Price does not include textbooks) • 90-hour, 14-week program (Paralegal I and Paralegal II courses) • Comprehensive training in preparation of working in the challenging and rapidly growing paralegal profession • Designed for those who want to learn more about the American legal system, work in a law office as a paralegal, or prepare themselves to excel during their first year of law school Must register for UPLG 001 Paralegal I and UPLG 002 Paralegal II at the same time. Without any prior degrees or legal experience, most students who wish to be paralegals in the State of California will need to take the Paralegal Certificate Course© and the Advanced Paralegal Certificate Course to be in compliance with California Business and Professions Code §6450.

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• • • • • • • • • • • • •

Upon completion of both certificate programs, students will be properly trained to seek employment in any state and students with a bachelor's degree in any subject will be eligible to sit for the National Association of Legal Assistants' Certified Paralegal exam.

2014-2015 Sessions for all Legal Certificate Courses: Advanced Legal Research & Writing Cert. (pg. 3) Advanced Paralegal Cert. Courses (pg.11) Legal Secretary Cert. (pg. 7) The Paralegal Cert. Course© (pg.11) Software Essentials for the Law Office Cert. (pg.9)

• • • •

Aug. 25 – Oct. 10, 2014 Oct. 20 – Dec. 5, 2014 Jan. 12 – Feb. 27, 2015 Mar. 9 – Apr. 24, 2015

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BUSINESS & TECHNOLOGY TRAINING

BUSINESS COURSES Accounting and Finance Dementia Care 3.2 CEUs UCLP 018 for Non-Financial Managers 1.6 CEUs UCLP 037 $195 Every successful person in the workplace utilizes financial information to aid effective decision making. You’ll discover the financial concepts and accounting processes used in most businesses and learn practical techniques that will increase your effectiveness and career. Come away with the knowledge to analyze resource allocation and evaluate financial performance. Sept. 2 – 26

$495 As baby boomers age, the 21st century workforce is challenged to care for an exponentially growing population of persons with dementia. This course provides the essential knowledge and understanding about neurological diseases that affect cognition and memory, and the practical application of effective skills for supporting persons with dementia. Sept. 2 – Oct. 24

The Business Plan

1.6 CEUs UCLP 017 $195 Discover the basics of the entrepreneurial planning process culminating in the development of an early-stage business plan. By preparing your business concept, building your plan, and evaluating your business for feasibility, you gain knowledge critical for business start-up and development. A practical, hands-on approach encourages you to immerse yourself in the vision, research, and planning aspects of your new venture. Oct. 6 – 31

Cyber Security for Managers

1.6 CEUs UCLP 051 $245 Cyber security issues are all around us and reach nearly every part of business and work, from online banking and education, to Facebook and Wi-Fi. Designed for nontechnical managers, directors, and others in the workplace, find out about threats and vulnerabilities, safeguards, common attacks, viruses, malware and spyware, disaster recovery planning, intrusion detection/prevention, basic security architecture, introductory forensics, and cyber terrorism. Oct. 6 – 31

Dementia for Family Care Givers

1.6 CEUs UCLP 034 $149 Designed for family caregivers dealing with Alzheimer’s disease, Vascular dementia, LewyBody Dementia, or other conditions which cause significant memory problems. In addition to basic information about dementia, you’ll cover essential elements to address throughout the illness, common health complications, and tips from professional care providers who deliver person-centered care. Use of materials and internet will facilitate learning and maximize competence in care-giving beyond the end of the course. Sept. 2 – 26

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BUSINESS & TECHNOLOGY TRAINING BUSINESS COURSES

Developing Hybrid Courses

1.6 CEUs UCLP 070 $195 The rapid growth of online and other digital tools to deliver course materials has opened the door to many possibilities for expanding regular face-to-face courses or developing new ones. Hybrid courses are a great opportunity to reach broader audiences and add rich resources and materials to the learning experience. Whether developing new classes or modifying an existing one, this four-week session will show you how to skillfully blend inseat and online learning. The Hybrid, or “flipped” classroom, encourages students to learn at their own pace while also building on the unique exchanges that can happen both in a face-toface class and online. Nov. 3 – 28

Effective Copywriting

NEW!

1.6 CEUs UCLP 079 $195 Whether you are sending out a press release, communicating internally with a memo, or promoting your own skills on LinkedIn, strong writing skills are the key to success. Come away with the tools and techniques you need to improve your copywriting skills and learn how to avoid the common writing mistakes that can hold you back. Oct. 6 – 31

Evernote

1.6 CEUs UCLP 036 $195 Become a master of organization! Save project inspiration you find online and in the real world with Evernote. Create a digital file cabinet for all of your projects so that you can find what you need, fast. Record meetings, store files, save receipts, scan and store contracts, and create todo lists. Search by keyword or tag and quickly find what you are looking for (even typed and handwritten text inside of attached photos, images, PDFs, documents, spreadsheets, and presentations). Oct. 6 – 31

Choose the RED

Executive Leadership in the 21st Century

NEW!

1.6 CEUs UCLP 080 $395 Our economy is moving swiftly out of the industrial age into the new economy of the Internet, knowledge, and innovation. Executive leaders require a new perspective on the external environment, and new tools to lead one’s internal organizational structure and way of doing business. Discover information not available anywhere else about how the marketplace and business is changing. The nationally acclaimed book, Nine Shift: Work, Life and Education in the 21st Century, by William A. Draves and Julie Coates, is included in your course fee. Oct. 6 – 31

Fatal Leadership Errors

NEW!

1.6 CEUs UCLP 081 $295 Discover how fatal leadership errors begin by reviewing cases of real leaders in business, education, and government who experienced initial success but ultimately failed because of their own actions. You will take away several practical recommendations to help you minimize these errors and help you perform your leadership role to the optimal level of efficiency. Nov. 3 – 28

Funding Your Business

NEW!

1.6 CEUs UCLP 082 $195 What does it take to have a financially feasible business? The short answer is Money! But, where does this money come from? Come explore your business’ financial feasibility in three areas: start-up or expansion, profits, and cash. Then explore potential debt and equity sources of funds to help support these areas and create a financially successful venture. Nov. 3 – 28

to register for any class on this page.

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BUSINESS & TECHNOLOGY TRAINING Google+ 1.6 CEUs

BUSINESS COURSES Instagram for Business

NEW!

UCLP 039 $195 Google+ has surpassed Twitter to become the second largest social network after Facebook. Discover the best ways to use this popular and emerging social media platform to raise your online profile and connect with current and potential new contacts. You’ll learn the advantages of using Google+: how it can help your organization to engage existing users and grow your base, techniques for using the platform to create relationships, expand your reach, and increase knowledge in particular subject matter areas. Nov. 3 – 28

1.6 CEUs

Google Analytics

1.6 CEUs UCLP 043 $195 Some of the most popular and engaging posts on Facebook and other social media platforms are those with pictures. Learn how to identify what images work for your business goals and discover new resources for photos, images, and editing to kickstart your social media campaign. Oct. 6 – 31

1.6 CEUs UCLP 054 $195 A must for anyone serious about leveraging their website, you’ll understand your visitor traffic better, learn how to calculate return on investment (ROI) for your online advertising, and find out how to get more conversions and sales from your website visitors. If you are not reviewing your website statistics, then you are missing several key opportunities to profit from your website traffic. Oct. 6 – 31

Interview Skills

2.4 CEUs UCLP 041 $295 Would you like to improve your chances at being hired for a position? Or are you a business leader who wants to improve the results of your hiring practices? A recent study by The Society of Human Resource Management (SHRM) found that up to 75% of employee performance issues can be directly identified during the interview process. Learn to spot the “red flags” that may exist during the interview process so that you can avoid all the expense and problems associated with a bad hire. Sept. 2 – 26

UCLP 083 $195 With over 100 million users, Instagram is a marketing gold mine. Discover ways to have your audience generate excellent content for you. Learn how to make hashtags work for you, how to make and keep your followers happy and how a small input can cause exponential growth. You’ll explore the Do’s and Don’ts of Instagram to get you on the fast track to success. An Android or iOS device is needed to take full advantage of the exercises. Sep. 2 – 26

Instagram, Pinterest, and NEW! Facebook: Marketing on Image Driven Platforms

Key Elements of Elder Care

1.6 CEUs UCLP 042 $149 Geared towards family and friends of an elderly person, including spouses/significant others, parent-child, elder-other relative, friends, and even long-distance caregivers. Get essential information that caregivers or care partners need to know as you care for an older adult. Learn how to prepare for changes in personal relationships when taking on caregiving roles. Improve your understanding of resources and the long-term care services and support. Sept. 2 – 26

14 Visit go.pacific.edu/cpceregister and choose the button that’s right for you.


BUSINESS & TECHNOLOGY TRAINING BUSINESS COURSES Lean Six Sigma

NEW!

1.6 CEUs UCLP 084 $245 In today’s world, Lean is a part of the business environment. Lean Six Sigma attacks inefficiencies, non-value added wastes caused by defects, non-value-added flow of information or materials, non-productive time, data storage, stacks of inventory, overproduction, and extra processing. With Lean Six Sigma techniques you will have the skills to lead successfully in both service and manufacturing industries. Nov. 3 – 28

LEED AP+BD&C Building Design and Construction

3.2 CEUs UCLP 156 $795 Discover the real-world application of Green Building Design and Construction practices on LEED projects. Prepare yourself for the LEED AP+BD&C accreditation exam that will allow you to operate as a successful LEED practitioner on and off job sites. Note: Accreditation exam not included. Sept. 2 – Oct. 24

LEED for Existing Buildings: Operations + Maintenance Exam Preparation

3.2 CEUs UCLP 071 $795 This course is intended for design, construction, and real estate professionals, building owners, and anyone who wants to develop their knowledge in this area. The course will prepare students to earn the LEED for Existing Buildings Operations & Maintenance Accredited Professional (LEED AP O+M) credential from the Green Building Certification Institute. Sept. 2 – Oct. 24

LEED Green Associate Exam Preparation

Mastering Computer Skills for the Workplace

NEW!

1.6 CEUs UCLP 085 $195 Microsoft’s Office Suite is the most used software tool in the world. Learn the must-have skills to succeed in the workplace, including the ability to create, edit, and manage presentations in MS PowerPoint, documents in MS Word, email and calendars in MS Outlook, and spreadsheets in MS Excel. Stay current with this class, as it is always up-to-date and will change as the features of MS Office change. Take your computer skills from plain and drab to exciting and engaging. Sep. 2 – 26

Mastering Microsoft Excel

NEW!

1.6 CEUs UCLP 086 $195 A must-have skill to succeed in business, whether as an entrepreneur or a valued employee, is the ability to create, edit, and manage spreadsheets. Microsoft Excel is the most used spreadsheet tool in the world. Examine the life of an Excel worksheet and workbook, from creation to presentation. Learn how an Excel worksheet is constructed, populated with content, and edited for delivery. Stay current with this class, leaving with a set of skills that are in high demand and will be a deciding factor in your future success. Oct. 6 – 31

3.2 CEUs UCLP 064 $695 Acquire the fundamental concepts of Green building, then prepare yourself to take the Green Associate exam and earn the LEED Green Associate credential from the Green Building Certification Institute. This course is intended for design, construction, and real estate professionals, building owners, or anyone who wants to develop their knowledge in this area. Sept. 2 – Oct. 24

Choose the RED

to register for any class on this page.

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BUSINESS & TECHNOLOGY TRAINING BUSINESS COURSES Practical Math for the Workplace PayTrain Fundamentals NEW! 24 RCHs / 2.4 CEUs UACC 025 $785 In partnership with the American Payroll Association, the PayTrain Payroll Fundamentals course will teach essential payroll calculations and applications necessary to maintain payroll compliance while preventing costly penalties. Topics include payroll accounting, fringe benefits, payroll reporting and employment taxes, record keeping, and administration. This course is recommended for those new to the payroll profession, individuals interested in Human Resource careers, and payroll professionals preparing for the Fundamental Payroll Certification (FPC) exam or seeking Recertification Credit Hours (RCHs). Tuition includes 24 hours of classroom instruction, PayTrain workbook, and online access to interactive activities, application exercises, course games, and quizzes. Tara Juano Sat., Oct. 25 – Nov. 15 8am – 3pm

Podcasting

NEW!

1.6 CEUs UCLP 087 $245 Businesses are turning to podcasting to grow their brand and connect with customers. Podcasting is experiencing a rebirth as mobile devices are everywhere and people with a niche hobby are turning podcasts into a business. This step-by-step class will take you from start to finish and cover the required elements needed to get your show online. Come to class with your idea and end with your show online for all to hear. Sept. 2 – 26

Powerful Presentations & Effective Speaking Techniques

1.6 CEUs UCLP 047 $195 Nearly every job has an element of speaking, presentation, or sales. Would you like to master all three and accelerate your success in every aspect of your career? Learn everything from voice and speech basics, like proper breathing, diction and enunciation, to specific presentation templates and techniques that will allow you to deliver your presentations with ease and confidence. From the boardroom to the classroom to speaking in front of thousands of people, there are several critical factors that every speaker must master. Sept. 2 – 26

1.6 CEUs UCLP 035 $145 For anyone interested in acquiring the skills needed to understand and perform common business activities such as payroll, banking, invoicing, and purchasing. Business owners and managers will find this course beneficial in providing insight into the basic mathematical skills and processes needed to perform financial tasks required in the workplace. Required book: Schaum’s Outline-Basic Business Mathematics,

Second edition, Eugene Don, Ph.D, Joel Lerner, Ph.D., ISBN 978-0-07-161158-9 Sept. 2 – 26

Project Management Training & PMP® (Project Management Professional) Exam Preparation Course 35 PDUs / 3.5 CEUs UPRM 101 F01 (10212)

$1,695

Earn 35 PDUs!! Whether you are planning to update your project management knowledge and skills, or seeking to earn your PMP® certification, this course is intended to help you become a better manager while energizing your career development. Designed to help you master the latest Project Management Body of Knowledge (5th Edition), while preparing you to take the PMP® exam, you’ll gain the knowledge and skills that are vital for success in both a weak and global economy. Required books: A Guide to the Project Management Book of Knowledge By: PMI (Fifth Edition) ISBN # 978-1935589679 and PMP Exam Prep, Eighth Edition: Rita’s Course in a Book for Passing the PMP Exam By: Rita Mulcahy ISBN # 978-1932735659. Linda Evans Tues., Thurs. & Sat., Sept. 16 – Oct. 2 Tues. & Thurs., 6pm – 9:30pm Sat., 8am – 3:30pm

Classes with this symbol indicate an ‘in class’ course.

16 Visit go.pacific.edu/cpceregister and choose the button that’s right for you.


BUSINESS & TECHNOLOGY TRAINING BUSINESS COURSES Spanish for Medical Professionals 1.6 CEUs UCLP 016 $145 (Approx. $10 additional charge for eBook) Are you frustrated by the communication gap that can occur between you and your Spanish-speaking patients? If so, this Spanish class (designed specifically for healthcare professionals) will help you bridge that gap. Practice the basic, practical language skills needed to effectively communicate with your Spanish-speaking patients and their families. Learn the basics of the language, gain an understanding of the culture, and know how to ask the questions crucial to quality healthcare. Book Required: McGraw-Hill’s Complete

Medical Spanish, Second Edition, ISBN 978-0071664295. Note: for non-eBook users, you can purchase the paperback version if you wish, available from numerous sources. Oct. 6 – 31

Spanish for Medical Professionals II

Stress Management

1.6 CEUs UCLP 048 $145 Stress isn’t the enemy. It is our perceptions of stress that amp our anxiety and affect our everyday life. Reducing stress is as easy as understanding what stress is, understanding what stress is to you, and using that knowledge to restructure your thoughts. Turn stress into a stepping stone, not a stumbling block! Nov. 3 – 28

1.6 CEUs UCLP 046 $145 If you understand basic Spanish, or if you have successfully completed UCLP 016 Spanish for Medical Professionals, this class will help you expand your knowledge of the Spanish language. Learn about the near future, present progressive, the command or imperative tenses, and direct objects. Increase your medical vocabulary and practice interviewing patients, taking health history, diagnosing, giving instructions, and prescribing medication. Improve your communication skills with your Spanish speaking patients and conquer the frustrating communication gap that can occur! Nov. 3 – 28

Workplace Ethics and Etiquette

1.6 CEUs UCLP 049 $145 For entrepreneurs, managers, or anyone in the workplace, understanding workplace ethics and etiquette is critical to individual and organizational success. Discover new information about the related but different concepts of business ethics and etiquette. You’ll learn the how-to’s of making ethical business decisions and find out the five secrets of interacting properly in business and social settings to improve your communication and networking skills. Sept. 2 – 26

Choose the RED

to register for any class on this page.

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EXTENSION COURSES FALL 2014

DO YOU NEED A FEW EXTRA UNITS? WANT TO LEARN SOMETHING COOL? TAKE ANY OF THESE EXTENSION CLASSES TO SPEED UP GRADUATION OR JUST FOR FUN! In class Dreams & Interpretations 1 Academic Unit XREL 025 $125 Learn how to connect with your own dreams, receive their messages, and use them for your own personal growth and development.

Introduction to Reiki

1 Academic Unit XREL 032 $125 Developed in 19th century Japan, and spreading to the United States shortly after World War II, Reiki is believed to work with the human body, mind, and soul to create a healing effect.

Introduction to Equine Studies

2 Academic Units XACT 090 $300 This course is for members of the community who are interested in improving their equine skills and experiences. Self Paced, Independent Study.

A Midsummer Night’s Dream

1 Academic Unit XENG 055 $130 Experience love potions, mistaken identities, and a man with the head of a donkey in one of Shakespeare’s most popular and widely performed works!

The Second World War: Operation Europe

1 Academic Unit XHIS 050 $148 Through films, lectures, and eyewitness accounts, journey through the battlefields of Europe and across the North African desert.

Tea Ceremony I: Introduction to Chanoyu

1 Academic Unit XLNG 015 FO1 $175 Non-Credit XLNG 015 FN1 $145 Learn Chanoyu (Tea Ceremony) with traditional Japanese culture, history, and language. You will explore the fundamental philosophy in Chanoyu that originated from Zen Buddhism and the art of tea, such as the methods of tea preparation and the manner of serving and receiving.

Check website for dates and more courses.

Choose the BLUE

to register for any class on this page.

Visit our website for complete course listings and descriptions: 18 www.pacific.edu/cpce


Online

In class

Flexible

CLASSES OPEN TO EVERYONE IN OUR COMMUNITY TAKE A CLASS FOR PERSONAL ENRICHMENT OR JUST FOR FUN! Online Entertainment Reporting for the New Media

Ad Copywriting for the New Media

1 Academic Unit XCOM 044 51 $140 2 Academic Units XCOM 044 52 $280 Develop skills for effective communication and online creativity to reach customers in an extremely competitive environment.

1 Academic Unit XCOM 042 51 $140 2 Academic Units XCOM 042 52 $280 Learn the most effective strategies for producing features, news stories, and commentary for such new media as Facebook and Twitter.

Applying Critical Thinking in Practice

Innovation in Organizations

1 Academic Unit XMDE 022 $155 Review the basics of problem solving, look at how critical thinkers apply their skills in different disciplines, and explore the role of analysis and evaluation and the connection to clear thinking and writing.

Creativity in Teams and Organizations 1 Academic Unit XMDE 031 $155 Learn the key factors for developing creative teams that generate fresh ideas. Discover what creativity can do for you and your teams!

Day at the Museum: Part I

2 Academic Units XMDE 060 $310 Explore leadership, strategic planning, fund raising, volunteer development, budgeting, and marketing. Learn the key management issues and latest thinking needed to become an effective, productive, and strategic nonprofit leader.

1 Academic Unit XMDE 032 $155 You’ll review the latest academic advancements on innovation, including Clay Christensen’s seminal thinking on disruptive technology and the proper response.

Introduction to Critical Thinking 1 Academic Unit XMDE 020 $155 This fun and interactive course gives you background for understanding the role of applied reasoning and logic in problem solving.

Journalism 101 1 Academic Unit XMDE 050 $155 Topics such as objectivity, critical thinking, ethics, and journalistic best standards, as well as what constitutes news, news gathering, and the emergence of new forms of journalism will be covered.

Leading Teams

1 Academic Unit XMDE 040 $155 Discover the key issues surrounding leadership in a team and how leaders account for the special and unique circumstances surrounding different types of teams. More courses available on the website.

Choose the BLUE

to register for any class on this page.

Register today at: go.pacific.edu/cpceregister TEXT 209.222.6535 THE KEYWORD “extension” AND GET THE CATALOG ON THE GO!

Call: 209.946.2424

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BUSINESS TRAINING Corporate Training Solutions Customized Training Specifically for Your Company’s Needs

As part of the University of the Pacific, the Center for Professional and Continuing Education has the ability to draw from the vast experience of the University’s faculty to teach specific subject areas. In addition, many courses are taught by working professionals currently considered experts in their respective fields and industries.

Put the power of the University of the Pacific to work for your company. The Center for Professional and Continuing Education can create and deliver fully customized corporate training solutions for all types of companies and organizations. Our results oriented training programs increase employee productivity and improve your company’s ability to increase revenue and profitability and reduce costs. Customized options include: • Leadership and Supervision • Business Writing and Communications • Project Management • Sales & Marketing • Strategic Planning • Customer Service • Succession Planning • LEAN Operations • Conflict Resolution • …And many more

Give your company and employees the Pacific Advantage!

“The Frontline Leadership Program was a phenomenal success especially in awakening our frontline managers on the fundamental leadership principles that every leader must possess to be effective. The facilitator created an easy and comfortable atmosphere that encouraged participants to interact and share their insights. This foundational course is an excellent class for both new and seasoned managers.” Grace L. Patricio, CPLP, Vice President Learning and Development Officer Bank of Stockton

2013 Bank of Stockton Training Class

For additional information please call 209.946.2424 or email cpce@pacific.edu 20


Business Training Space Available! Center for Professional & Continuing Education

Video Conferencing Available! University of the Pacific’s Center for Professional & Continuing Education (CPCE) — located at 1776 West March Lane, Suite 290, Stockton, CA, — provides business, civic, and governmental organizations an easily accessible, user-friendly, completely wireless, high-tech meeting environment. Whether your business is for-profit or not, volunteer or professional, CPCE is the place where organizations and associations gather to discuss their work, learn best practices, and strategize for the future.

1776 W. March Lane, Suite 290 Stockton, CA 95207

CPCE has four training rooms equipped with Interactive Smart Boards or Smart Televisions with electronic ink, capture, and white boarding capabilities. The computer lab accommodates up to 20 work stations. Software can be added to each computer to assist in your presentation or training session.

If you would like further information regarding our training rooms or wish to reserve one for future use, please contact: Dave Hamlett, Director, Center for Professional & Continuing Education 209.946.2424, dhamlett@pacific.edu

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EVENING DEGREE PROGRAM in Organizational Behavior

We Finished What We Started and You Can Too!

Reduced Tuition!

Class of 2014 The Evening Degree Completion Program is designed to meet the work schedules of adult learners wanting to earn their Bachelor of Science degree in Organizational Behavior. A new cohort begins every fall term focusing on those talents and skills that leaders need in order to succeed and thrive in today’s knowledge economy. Classes run from 5:30 p.m. to 9:30 p.m. on Tuesday and Thursday nights and are held at the Center for Professional and Continuing Education located at 1776 W. March Lane, Suite 290, Stockton, California. Students have the ability to: • Learn from the best with world-class Pacific faculty • Enroll in evening classes, two nights per week • Complete your degree in as little as 20 months with our accelerated format • Take advantage of support services for adult students • Achieve your lifetime goal! The University of the Pacific is pleased to announce a special reduction in the tuition rate for the Evening Degree Completion Bachelors Program in Organizational Behavior.

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“Nothing can and should hold you back from achieving your goals. You are the ultimate captain of your ship. Don’t let your fears or anyone hold you back. My thing is everything happens for a reason. If you haven’t finished what you started, then you are meant to finish here at Pacific’s Organizational Behavior program because the program applies to every field you want, and it teaches you to be a great leader.” ~Chan S., 2013 Grad

Admission into the program is based on an evaluation of official transcripts from regionally accredited universities and colleges. All applicants should meet the following requirements: • Completion of at least 60 semester units of credit (70 preferred) • A minimum grade point average (GPA) of 2.50 • Completion of the University of the Pacific’s general education requirements Pacific’s Bachelor of Science in Organizational Behavior gives you the critical thinking, leadership, human resources, financial management, and decision-making skills required to lead companies in the 21st century. Finish what you started at a community college or another school with our flexible, relevant, and challenging degree completion program.

For more information call 209.946.2424 or email cpce@pacific.edu


SUBSTANCE ABUSE COUNSELOR Certificate Program

University of the Pacific’s Substance Abuse Counselor Certificate Program (SACCP) provides the knowledge and experience to get you certified in substance abuse counseling. Our program meets the educational and training requirements established by the State of California Department of Alcohol and Drug Programs. Curriculum and training stress a complete spectrum of treatment focusing on issues involving the individual, the family, the community and the environment, relapse prevention, short and long term effects of substance abuse, and techniques for improving quality of life. Our program consists of 16 units of instruction taken sequentially in either the classroom or completely online. Our goal is to give students the skills necessary to become employable in the field of drug and alcohol recovery, as well as provide the knowledge needed to pass your state’s certification exams.

2013 Substance Abuse Counselor Certificate Program Graduates Request an electronic application packet or reminder for our

January 2015 cohort!

ONLINE

go.pacific.edu/SACounselor TEXT

MOBILE

text to 209.222.6535 the keyword “counselor”

The Substance Abuse Counselor Certificate Program is now more flexible than ever with our online delivery! Enjoy experienced faculty and a collaborative learning environment. Classes can be taken online from anywhere in the world.

Topics include: • Assessment • Treatment planning • Client education • Case management • Crisis intervention • Community resources • Individual & group counseling

Students take 2 classes at a time. Each online course runs 6 weeks and coursework can be completed at your leisure. In addition to the coursework, students are required to complete 255 hours of supervised internship.

OFFERED ON CAMPUS & ONLINE! In class

Cohorts start in January and July!

Online

Please visit our website for more information and to complete an application: www.pacific.edu/cpce 23


OLLI@Pacific

Intellectual Fun for People Over 50!

learn

SIMPLY FOR THE JOY OF IT

Talk to any OLLI@Pacific member and you will hear about the fascinating array of topics, the quality and passion of the course leaders and lecturers, and the variety of active, thinking people you’ll meet.

No homework! No tests! No grades! do

WHAT INTERESTS YOU

Classes and activities span interests ranging from art to computer technology, music, history and world views, to memoir writing, science, and literature.

enjoy

being a lifelong learner Classes begin Sept. 22nd. Call for our Fall 2014 catalog.

Gift Memberships are Available! OLLI@Pacific Active Members also enjoy: • • • • • •

Unlimited enrollment in regular OLLI lectures Discount tickets to Pacific Athletics and Performing Arts Access to Pacific Alumni International Travel programs Discount Baun Fitness Center membership Full Pacific Library privileges On-campus parking and more

CONVENIENT LOCATIONS IN STOCKTON AND LODI For More Information call 209.946.7658 or online 24

www.go.pacific.edu/olli


COURSES FOR TEACHERS Professional Development for teachers

PROFESSIONAL DEVELOPMENT VESI Online/CD Rom Courses Advanced Classroom Management Attention Deficit Disorder Autism & Asperger’s Disorder Behavior is Language Child Abuse Drugs & Alcohol in School Educational Assessment Ethics & Safety in Education Harassment, Bullying & Cyber-Intimidation in Schools Inclusion Learning Disabilities Reading & Writing in the Content Areas Talented and Gifted Teaching Diversity Teaching Elementary Math Conceptually Traumatized Child Try DI! Planning & Preparing a Differential Instruction Program Understanding Aggression Understanding & Implementing Common Core Standards Violence in Schools Why DI? An Introduction to Differentiated Instruction

Reading Fundamentals Series An Intro. to Scientifically-Based Research Laying the Foundation Elements of Effective Reading

View the Teacher Catalog at http://go.pacific.edu/teachers or call to have one mailed to you! Early Childhood Series Infant & Toddler Mental Health Family-Centered Services Program Planning Observation & Assessment Typical & Atypical Development

Curriculum Development INET4 Learning Curriculum Enrichment Natural History Outdoor Excursions Getting Off to a Good Start (GOTAGS) Classroom Organization & Management Program (COMP) Summer Institutes EF Educational Tours Teacher Sandbox Our courses are designed to meet professional development needs of educators for career and salary advancement. These classes are not applicable to a degree at Pacific but can be transferred at the discretion of your institution. More courses and full course descriptions are available online!

District approval is recommended before enrolling. An official transcript is available from Pacific upon successful completion of coursework.

Center for Professional & Continuing Education 209.946.2424, 800.959.5376 www.pacific.edu/cpce 25


COURSES BY DATE

*Classroom courses are in bold.

AUGUST

OCTOBER

25 25 25 25 25

6 Boosting Your Website Traffic p.5 6 The Business Plan p.12 6 Business Statistics p.4 6 Content Marketing p.6 6 Creating Cell Phone Apps p.8 6 Cyber Security for Managers p.12 6 Designing Successful Webinars p.5 6 Developing Your Leadership Skills p.7 6 Effective Copywriting p.13 6 Evernote p.13 6 Executive Leadership p.13 6 Extraordinary Customer Service p.4 6 Facebook for Business p.7 6 Frontline Supervisor Certificate p.FC 6 Google Analytics p.14 6 Instagram, Pinterest and Facebook p.14 6 Intermediate Data Analysis p.5 6 Marketing Using Social Media p.9 6 Mastering Microsoft Excel p.15 6 Mentoring & Coaching 2 p.4 6 Negotiation: Get What You Want p.10 6 Photoshop for Presentations p.9 6 Self-Publishing eBooks p.16 6 Spanish for Medical Prof. p.17 6 Time & Productivity Management p.7 6 YouTube for Business p.10 13 Designing Online Instruction p.8 13 Shelter Operations p.3 20 Adv. Legal Research & Writing Cert. p.3 20 Adv. Paralegal Certificate Courses p.11 20 Legal Secretary Certificate p.7 20 Paralegal Certificate Program p.11 20 Software Essent. for Law Off. Cert. p.9 25 PayTrain Fundamentals p.16

Adv. Legal Research & Writing Cert. p.3 Adv. Paralegal Certificate Courses p.11 Legal Secretary Certificate p.7 Paralegal Certificate Program p.11 Software Essent. for Law Off. Cert. p.9

SEPTEMBER 1 Leadership Training p.3 2 Accounting & Finance for Non-Fin. p.12 2 Adv. Teaching Online p.8 2 Conflict Management p.10 2 Customer Research Certificate p.4 2 Dementia Care p.12 2 Dementia for Family Care Givers p.12 2 Growing Your Business/Self Publish. p.9 2 Improving Email Promotions p.5 2 Instagram for Business p.14 2 Interview Skills p.14 2 Intro. to Business Research p.4 2 Intro. to Data Analysis p.5 2 Intro. to Inbound Marketing p.6 2 Intro. to Mobile Marketing p.8 2 Intro. to Social Media p.9 2 Key Elements of Elder Care p.14 2 Keys to Customer Service p.4 2 Leadership Principles p.7 2 LEED AP+BD&C Bldg. Design p.15 2 LEED Existing Bldg: Exam Prep p.15 2 LEED Green Assoc. Exam Prep p.15 2 Management Boot Camp p.7 2 Mastering Computer Skills p.15 2 Mentoring & Coaching 1 p.4 2 Podcasting p.16 2 Powerful Presentations p.16 2 Practical Math for Workplace p.16 2 Prezi! p.9 2 Supervisory and Leadership Cert. p.10 2 Teaching Adults Certificate p.10 2 Twitter p.7 2 Video Marketing p.10 2 Workplace Ethics p.17 16 Project Management Training p.16

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NOVEMBER 3 3 3 3 3 3 3 3 3

Adv. Data Analysis p.5 Adv. Inbound Marketing p.6 Adv. Mobile Marketing p.8 Creating Visual Presentations p.9 Developing Hybrid Courses p.13 Developing Your Professional Career p.7 Fatal Leadership Errors p.13 Fostering Online Discussion p.8 Funding Your Business p.13


COURSES BY DATE 3 Google+ p.14 3 Integrating Social Media in Org. p.9 3 Lean Six Sigma p.15 3 LinkedIn for Business p.7 3 Managing & Marketing Webinars p.5 3 Managing Generations at Work p.7 3 Marketing eBooks p.9 3 Online Advertising p.5 3 Qualitative Business Research p.4 3 Spanish for Medical Prof. II p.17 3 Stress Management p.17 3 Using Personality Profiles p.10 24 Community Program Development p.3

JANUARY 12 12 12 12 12 12

Adv. Legal Research & Writing Cert. p.3 Adv. Paralegal Certificate Courses p.11 Animal Health & Clinic Operations p.3 Legal Secretary Certificate p.7 Paralegal Certificate Program p.11 Software Essent. for Law Off. Cert. p.9

FEBRUARY 23 Marketing & Development

p.3

ONLINE COURSES - Start Anytime! Ad Copywriting for the New Media Applying Critical Thinking in Practice Creativity in Teams and Organizations Day at the Museum: Part I Entertain. Reporting for New Media Entrepreneurship Certificate Introduction to Entrepreneurship Leadership and Manag. for Entrep. Strategic Marketing for Entrep. Accounting and Finance for Entrep. Business Law for Entrep.

p.19 p.19 p.19 p.19 p.19 p.5

*Classroom courses are in bold. Human Resource Manag. Certificate p.6 Intro. to Human Resource Management Employee Selection Equal Employment Opportunity Compensation Performance Management Talent Management & Career Develop. Innovation in Organizations p.19 International Trade Certificate p.6 International Marketing International Management International Supply Chain Management International Trade Finance Introduction to Critical Thinking p.19 Journalism 101 p.19 Leading Teams p.19 Nonprofit Management Certificate p.8 Budgeting in a Nonprofit Organization Capital Campaigns Fundraising for Nonprofit Organizations How to Read a NP Financial Statement Introduction to Grant Writing Introduction to Nonprofit Management Leadership in a Nonprofit Organization Nonprofit Board & Volunteer Develop. Principles of Marketing for NP Org. Social Media for Nonprofits Strategy for Nonprofit Organizations Sustainable Management Certificate pg. 10 Overview of Sustainable Management Corporate Social Responsibility Measuring Sustainable Manag. Perform. Sustainable Manag.: Leadership Ethics Triple Bottom Line Accounting

self-paced COURSES Introduction to Equine Studies

p.18

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unit information Continuing Education Units (CEUs)

Continuing Education Units were established by a national task force of educational associations and are intended for use where employers, re-licensing agencies or others require a specified number of hours of study, and noncredit study is acceptable for fulfillment of those requirements. One CEU is awarded for each ten hours of contact participation. CPCE is an approved continuing education provider for the California Board of Behavioral Sciences (Provider #PCE 760), the California Board of Registered Nursing (Provider #4128), and the California Association of Alcohol and Drug Abuse Counselors (Provider #5-91266-0799). University of the Pacific is also a Registered Education Provider through the Project Management Institute (R.E.P. Provider ID 2091), which authorizes CPCE to grant CEUs/PDUs for any Project Management coursework completed.

Extension Units (EXTN)

Extension units are undergraduate-level, elective, academic units that cannot be applied towards a major requirement or an area requirement. Extended Education Credit courses are offered for semester units of undergraduate degree credit. These courses are designed to meet individual’s personal and professional learning and training needs. Undergraduate students may take these courses to earn elective units adding to their total unit count required for completion of their academic degree. Students should check with their academic department regarding the total number of extension units counted toward the degree. (The average number of units is eight but vary depending on school or college affiliation.) Courses are offered both on campus and online. (15 hours = 1 unit)

Professional Development Units (PDUs)

Post-baccalaureate professional development (9000-9999 level) coursework designed specifically for graduate level educators and administrators. Semester units (hours) of non-degree graduate level credit are awarded for successful completion of coursework. In addition, these courses will be listed on a University transcript.

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Cancellation/Refund Policy All cancellation requests must be received in writing and refunds are subject to approval. Extension (EXTN) and Non-Credit courses: A $10 cancellation fee will be assessed when a cancellation request is received, in writing, at least 3 business days prior to the course start date. No refunds will be given to no-shows or requests received less than 3 days prior to start date. Continuing Education Units (CEUs): A $25 cancellation fee will be assessed when a cancellation request is received, in writing, at least 3 business days prior to the course start date. No refunds will be given to no-shows or requests received less than 3 days prior to start date. Online / CD ROM Courses: A $25 cancellation fee will be assessed when a cancellation request is received, in writing, within 3 days of registering and before the student has signed into the class/received the materials. No refunds will be given after 3 days or upon entering the online class. No refunds offered for Professional Development units.

CONTACT INFORMATION Center for Professional & Continuing Education Office Location: 1776 W. March Lane, Suite 290 Stockton, CA 95207 Phone: 209.946.2424 800.959.5376 Fax: 209.946.3916 Office Hours: Mon. - Fri. 8:30am - 5:00pm Website: www.pacific.edu/cpce Email: cpce@pacific.edu To register online: go.pacific.edu/cpceregister


ONLINE REGISTRATION

As Easy as 1, 2, 3!

These buttons tell you where to go on our registration page.

Business & Technology Training Extension for Personal Enrichment

Step 1 On the Login Page, enter your PacificNet ID and password. If you do not have an account, you will be prompted to create one after you’ve chosen your classes. After logging in, click on My Profile to update your personal information. An email address is required as well as a security phrase. Step 2 Choose the Shopping Cart to begin searching and adding classes. All brochures have the course information needed. Type in the course number (XGEN 020), the CRN (10234), or key words to find the classes you’re looking for. Add the class to your cart either by dragging it or clicking the plus button. Click Register when you’ve made all of your selections. (New Students will be prompted to Create New Account – current students can Login.) Review your selection on the Registration Results page and click Proceed to Payment.

Step 3 Choose a payment and click Continue or Proceed to Payment. Click Submit Payment and a new window will open. You must hit Finalize Registration on the last screen when complete to finish your registration. Print your Final Invoice to keep for your records.

FYI: If you’ve taken classes with the University of the Pacific before, you already have an account. If you don’t know your PacificNet ID or password, visit go.pacific.edu/CPCELoginHelp for instructions on how to get this information. IMPORTANT: Make sure that you enroll in Locksmith to manage your account password. Passwords expire every 6 months and need to be reset prior to the expiration date. locksmith.pacific.edu

To register, visit: go.pacific.edu/cpceregister

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CL AS SES ARE OPEN TO EVERYONE!

The Center for Professional and Continuing Education offers:

ONLINE COURSES CONTINUING EDUCATION WORKFORCE TRAINING CERTIFICATE PROGRAMS

PROFESSIONAL DEVELOPMENT EXTENSION COURSES CONFERENCE ROOM RENTAL

3601 Pacific Avenue, Stockton, California 95211

Continuing Education

Center for Professional and

First Name, Last Name Street 1, Street 2 City, State, Zip Msg&Data Rates May Apply.

TEXT 209.222.6535 THE PHRASE “MY TURN” AND GET THE CATALOG ON THE GO!

KYLE

go.pacific.edu/myTurn

209.946.2424

PAID

Stockton, CA Permit N. 363

Non-Profit Org. U.S. Postage

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