2006 Community Benefit Report
Caring cannot be confined by walls
Measuring Our Success 2006 was a banner year for University Health Care System and one of the most exciting in our history. We set our goals high and still reached or exceeded every single one. In fact, we reached an all time high, reinforcing our distinction as a health care leader both locally and regionally in clinical quality, patient satisfaction and financial performance. At University we believe that exceptional financial performance is all about doing things right for our patients. For example we are seeing a direct correlation between clinical quality and our financial indicators. Bottom line — if you do the right thing at the right time for every single patient, the end product is reduced cost and increased patient satisfaction. It sounds simple, but in reality it takes an incredibly talented team of dedicated professionals who share our vision to be the very best we can be. I am delighted to share with you our 2006 Community Benefit Report. This publication will give you a snapshot of the many initiatives that helped us achieve an unprecedented level of success. And it will spotlight some of the programs and outreach support that are possible because of our success. We consider it a privilege to be a part of an organization that has served this community for 188 years. As you read this report, I hope you take pride in the efforts your community hospital has undertaken to remain strong for the generations to come.
J. Larry Read, President/CEO University Health Care System
University-Affiliated
2006 Board Membership
RICHMOND COUNTY HOSPITAL AUTHORITY Mac A. Bowman, M.D., Chairman Levi W. Hill IV, Secretary Hugh Hamilton Louis Mulherin III A. Bleakley Chandler Jr., M.D. Rev. Clyde Hill Sr. Quincy L. Robertson Haskell D. Toporek Betty Beard UNIVERSITY HEALTH, INC. Randolph R. Smith, M.D., Chairman Quincy L. Robertson, Secretary J. Brewster Given Benjamin L. Rucker, M.D. Gregory L. Gay, M.D. Mac A. Bowman, M.D. Warren A. Daniel R. Lee Smith Jr. Levi W. Hill IV John S. Markwalter J. Larry Read, ex officio
[2]
UNIVERSITY HEALTH SERVICES, INC. R. Lee Smith Jr., Chairman Brian J. Marks, Secretary Gerald E. Matheis Randy W. Cooper, M.D. H. Anthony Neal, D.D.S. Rev. Clyde Hill Sr. Louis Mulherin III Michael S. Holman, M.D. James W. Smith Jr. Warren A. Daniel Hugh Hamilton Mac A. Bowman, M.D. Levi W. Hill III, Chairman Emeritus J. Larry Read, ex officio UNIVERSITY EXTENDED CARE, INC. Gerald E. Matheis, Chairman Rev. Clyde Hill Sr., Secretary R. Lee Smith Jr. James W. Smith Jr. Mac A. Bowman, M.D. Randy W. Cooper, M.D. H. Anthony Neal, D.D.S. Michael S. Holman, M.D. Brian J. Marks Warren A. Daniel Hugh Hamilton Louis Mulherin III J. Larry Read, ex officio UNIVERSITY HEALTH RESOURCES, INC. Haskell D. Toporek, Chairman John S. Markwalter, Secretary Vendie H. Hooks III, M.D. Randolph R. Smith, M.D. Levi W. Hill IV Lynn M. Tucker, M.D. Rev. Clyde Hill Sr. J. Larry Read, ex officio
[3]
2006 Community Benefit Report
Collaborating with Great People University for more than 60 years and delivered more than 15,000 babies, including two physicians who are now his partners. He is the namesake of our W.G. Watson, M.D., Women’s Center.
University Health Care System is fortunate to have some of the region’s most respected business leaders and physicians volunteering their time and talent on University’s governing boards. These dedicated leaders spend untold hours away from their families and careers to help ensure that University remains on the forefront of health care. Times certainly have changed since many of these members began their service, but one thing has not – their devotion to service. Physician leadership. More than 600 physicians, representing almost every medical and surgical specialty, enjoy medical staff privileges at University Hospital. These dedicated practitioners not only deliver skilled and compassionate care, they play a major role in University’s operations by serving on its governing boards, executive councils, medical staff committees and task forces. Mark T. Smith, M.D., served as president of University Hospital’s Medical Staff in 2006. During his tenure, Dr. Smith continued the focus on physician collaboration to maximize clinical quality. William E. Callaghan, M.D., will serve as president in 2007. Watson babies. More than 500 former patients, physicians, employees and “Watson babies,” gathered on the hospital’s front lawn Feb. 24 to celebrate the 96th birthday of legendary obstetrician/gynecologist W.G. “Curly” Watson, M.D. Through e-mail greetings from former patients, we discovered many families with multiple generations delivered by Dr. Watson, who joined us for this special occasion. Dr. Watson, who still serves as Chairman of the Department of Obstetrics and Gynecology, has practiced at
Retiring Rosie. It was a bittersweet celebration as the community gathered at the Columbia County Performing Arts Center to bid adieu to Rosie Messer, Brandon Wilde Life Care Community president and a champion for the area’s aged for several decades. Following the This is Your Life vintage TV show theme, relatives, friends and colleagues took turns recounting treasured memories from behind a screen before coming out to embrace Rosie on center stage. The Rosie Messer Fund established at University Health Care Foundation to honor her retirement stood in excess of $30,000 at the end of 2006. The Afterburners. University sponsored its fifth Frank S. Dennis Jr. Lectureship Series, which brings speakers to Augusta for an audience of business and community leaders. The Afterburners, a trio of former military fighter pilots, delivered an energetic presentation on applying the Flawless ExecutionSM model to business. Author James Murphy and his colleagues engaged the group in the resultsoriented model of “plan, brief, execute and debrief” to increase focus, productivity and success. The event was established to honor Mr. Dennis, chair emeritus of University Health Care System, who devoted 26 years of continuous service to University-affiliated boards. Mr. Dennis, who passed away in 2005, left an indelible mark on University and the CSRA. He will be remembered as one of Augusta’s most devoted and generous citizens.
[4]
{
Dr. Mark Smith 2006 Medical Staff President
2006 Community Benefit Report
Supporting Clinical Quality Nothing is more important than doing everything possible to help ensure quality patient care. University continuously studies the key factors influencing patient outcomes and implements programs to maximize clinical quality and patient safety. University was recognized as a leader for its performance throughout the year and garnered various awards and distinctions for clinical quality both regionally and nationally. University was named a Blue Distinction Provider for Cardiac Care by the Blue Cross Blue Shield Association. This means University’s cardiac program has met stringent quality criteria, as established by expert physician panels and national organizations, that demonstrate better outcomes, consistent care and greater value. The VHA Leadership Award for Operational Excellence was presented to University for receiving the Magnet designation. This award honors organizations that have differentiated themselves by achieving exceptionally high levels of performance. University is the only Magnet hospital in Augusta. Cancer Services at University Hospital received a three-year accreditation with commendation from the Commission on Cancer of the American College of Surgeons. Receiving cancer care at an accredited facility assures the patient of state-of-the-art services and equipment, a multi-specialty team to coordinate treatment options, a cancer registry and access to cancer-related research, education and support.
Lynn M. Tucker, M.D., a general surgeon who practices at University Hospital, received a threeyear appointment to the Commission on Cancer of the American College of Surgeons. Dr. Tucker is among a national network of volunteer cancer liaison physicians who provide leadership and support to the Commission on Cancer. McKesson named University HealthService Center’s Congestive Heart Failure Line as a bronze ICARE Award Winner for 2006. The program is credited with decreasing Emergency Department visits, inpatient length of stay and readmission rates for monitored heart failure patients while enhancing the quality of their lives. As a nationally recognized Mentor Hospital, University played a significant role in the Institute for Healthcare Improvement’s quality improvement campaign during 2006. The 100,000 Lives Campaign, one of the largest health care quality improvement efforts in the nation’s history, focused on measurable patient safety initiatives. The National Research Corporation (NRC) named University Health Care System a clear winner of the Consumer Choice Award for 2006-07. This is the eighth consecutive year University has been recognized for best overall quality and image in the Augusta area. University is one of an elite group across the country and the only hospital in Augusta to win the award each year since 1999. University stepped-up its focus on customer satisfaction in 2006. Survey scores soared to the 90th percentile or higher. Our employees continue to focus on each interaction with every patient or family member as an opportunity to make a positive impression on their health care experience.
University’s Laboratory, including the Blood Bank, received accreditation from the College of American Pathology, the American Association of Blood Banks and the Food and Drug Administration.
[6]
{
Clinical quality is our top priority
2006 Community Benefit Report
Serving Those in Need through coordinated programs to help them manage their disease and improve the quality of their lives. These programs include:
University’s total cost of uncompensated care delivered with no local funding was $16,767,688. This figure includes our costs for the following services:
• University’s Congestive Heart Failure Program. This program served 312 active patients last year. Initial examinations, a weekly heart failure clinic, a dedicated 24-hour congestive heart failure line and regular calls from the Health Service Center help patients maintain a more active lifestyle and enhance their overall quality of life.
$9,705,115 for inpatient and outpatient services for indigent and charity care $4,382,941 for physician care services for indigent and charity patients $1,753,305 through the CSRA Partnership for Community Health to operate health clinics in the 30901 and 30906 ZIP code areas, open a third community clinic to serve the Druid Park area and provide prescription drugs to the people served by these clinics. $254,094 for Project Access, a program administered by the Richmond County Medical Society, helps meet the needs of people who cannot afford medical care and do not qualify for state and federal subsidies. Founded in 2001, the program relies on the coordinated volunteer efforts of area hospitals, government agencies and participating physicians. Currently University Hospital is the only hospital providing funding to help sustain this community benefit initiative. Almost every physician who practices at University donates time to Project Access. $632,110 for disease management. Having congestive heart failure, asthma or other chronic illnesses can be a frightening experience that can leave a person and his or her family with many questions. University reaches out
• University’s Asthma/COPD Clinic. This clinic helps people who suffer from asthma or chronic obstructive pulmonary disease (COPD) breathe easier. The staff assesses each patient’s health and quality of life, reviews their treatment plan and offers free smoking-cessation programs. The clinic also performs free pulmonary function tests. • University's Retroviral Disease (HIV) Clinic. Last year, this clinic helped people with HIV/AIDS meet their physical and emotional needs by providing primary HIV care and access to social services to more than 350 active patients. A part-time pharmacist helps patients apply for assistance from drug manufacturers and state drug-assistance programs. The clinic works in partnership with the Richmond County Health Department and refers patients to agencies that provide housing, clothing, furniture, holiday meals and toys. $40,123 to the St. Vincent DePaul Health Clinic on Greene Street, a facility that serves the homeless in our community.
[8]
Compassionate, quality care for all patients
}
2006 Community Benefit Report
Training Tomorrow’s Clinicians University continues to devote time and resources toward educating and training health care professionals of the future, investing close to $775,000 in 2006. University-based programs are highly respected across the country with students excelling on their licensing and certifications exams and receiving employment offers from the nation’s leading health care providers. Harry T. Harper Jr., M.D., School of Cardiac and Vascular Technology. The 13th graduating class completed their 1,040 hours of specialized clinical training at University Hospital, other local hospitals and in physician offices. The school is a cooperative program where graduates receive a degree in cardiovascular technology after extensive training, including didactic and clinical instruction. The school was only the seventh in the nation to receive accreditation for its three tracks, and the first to offer two pathways toward a degree — associate and bachelor. Through University Health Care Foundation endowment funds, the school created a computerized distance learning program this year, one of only a few such programs nationally. Stephen Brown School of Radiography. The 19th class of the Stephen W. Brown School of Radiography graduated in July. This 24-month program is accredited by the Joint Review Committee on Education in Radiologic Technology. The school adheres to the American
Society of Radiologic Technologists curriculum, which ensures quality education and sound knowledge and ethics for practicing in the workplace and passing the national registry. Augusta Area Dietetic Internship. The Dietetic Internship program received continuing 10-year accreditation in 2006 from the Commission on Accreditation for Dietetics Education of the American Dietetics Association. In 2006, the 25th graduating class successfully completed their 44 weeks of supervised practice in clinical, community and food service management rotations at University. Aiken Technical College. University continued its support of Aiken Technical College by funding two full-time master’s level faculty members for their associate degree in nursing program. Medical scholarships. Four $1,000 scholarships were awarded to medical students from the community through the Daniel B. Sullivan, M.D., Endowment of University Health Care Foundation. Dr. Sullivan, who served as University’s chief of surgery for 17 years, was instrumental in founding University’s inpatient cancer program, St. Joseph Hospice and the Georgia Radiation Therapy Center. Six $1,000 scholarships were awarded the same day from anonymous donors honoring W.G.Watson, M.D., and the late Hilton F. Wall, M.D.
[ 10 ]
{
Pat Thomas School of Cardiovascular Technology
2006 Community Benefit Report
Promoting Community Health University Health Care System provides a broad array of community outreach initiatives that total a cost of close to $3.5 million and include community education, health screenings, support groups, special events, health-related publications, a call center and a Web site. Whether it’s prenatal care, cardiovascular disease or cancer treatment, we listen to area residents’ requests for information and develop programming to serve identified needs. Thousands were touched by our community outreach programs in 2006. These community outreach efforts include: • Community Education. Monthly community education programs are offered to people of all ages on a variety of medical topics with physician speakers. • Heart Month Health Fairs. More than 1,000 area residents attended one of three Heart Month Health Fairs University sponsored in partnership with area Dillard’s stores and WRDW News 12 during February of last year. Designed to help people identify risk factors for cardiovascular disease, participants received free blood pressure, glucose and cholesterol screenings, as well as heart-health information. • PSA screenings. In September, University partnered with Lowe’s stores throughout the CSRA and News Channel 6 to bring free Prostate Specific Antigen (PSA) tests to men in our community. Of the more than 1,800 men screened, more than 200 were found to have abnormal PSA levels. Each of them was personally contacted by a physician or registered nurse, who advised them on further diagnostic testing and offered assistance in scheduling a physician appointment. • Diabetes Education. Diabetes has reached epidemic proportions in our nation and community. In fact, the National Research Corporation announced that the Augusta Metropolitan Statistical Area has the highest incidence of diabetes in the United States. With this in mind, University is doing all it can to help. In 2006, University’s Diabetes Services had a total of 2,754 patient visits for diabetes self-management training and education. Last year’s 20th Annual Diabetes EXPO attracted 650 people, making it the biggest, most successful EXPO to date. The event featured a wealth of information and education to reduce the risk of complications and improve the quality of life for people with diabetes.
[ 12 ]
Pat Crane Breast Cancer Survivor
}
• Health-related Publications. With a total distribution of 130,000, University Health Care System produces two of the most broadly circulated publications in the CSRA. They’re both designed to help readers have the latest information on health and wellness. Healthy U is a monthly publication that includes a comprehensive listing of education programs, special events and support groups. CheckUp is a quarterly magazine filled with the latest medical news and health information.
Health Service Center. These tele-health registered nurses celebrated 15 years of answering families’ medical questions 24 hours a day, seven days a week. University’s HealthService Center operates ASK-A-NURSE and other lines that logged more than 180,000 calls from people throughout the region who had medical questions or needed assistance in finding a physician. An annual investment of approximately $2 million funds these community services along with the telemonitoring of disease management patients and around-the-clock coverage of the Heart Information and Cancer Answer Lines.
• Web site. Record numbers of people turn to University’s Web site, www.universityhealth.org, for health information in 2006. The site, easily one of the most robust and active local sites of any kind, logged an average of 2.4 million hits and 141,160 nine-minute user sessions each month.
Breast Health. University continued its fight against breast cancer through the Breast Health Center that offers the following services to women in the CSRA: • The area’s only Mobile Mammography Unit. The unit hits the road almost every weekday, visiting employers, community centers, hospitals and health departments throughout the CSRA In 2006, 3,904 women had mammograms on the unit. As a result, 10 cases of cancer that might have gone undiagnosed without this technology were discovered and treated.
• Eating Well with Kim. University and WRDW News 12 continued its popular Eating Well with Kim segment on Midday at noon each Monday, Wednesday and Friday. Host Tom Campbell and University Registered Dietitian and Certified Diabetes Educator Kim Beavers offer healthy eating ideas along with quick, easy and healthy recipes. Viewers can join Kim’s Recipe Club and receive her recipes monthly, and they’re also entered into a weekly drawing for an apron and a Kroger gift card. The membership of Kim’s Recipe Club grew in 2006 to 3,500.
• Breast Health Services. Through an investment of $220,000 University provided free counseling, education and support services for more than 1,250 women through its Breast Health Center.
[ 14 ]
Klauer, M.D., to Augusta. Dr. Klauer’s clinical expertise in nutrition, metabolic adaptation to exercise and biology of body fat regulation has made her one of the country’s leading authorities in her field.
• Free mammograms. More than 300 underserved women in our community received free mammograms through the support of the Foundation, a grant from the Volunteer Board of University Hospital and a grant for $50,000 from funds raised by the sale of Georgia license plates supporting breast cancer outreach.
• Cancer Survivors’ Day. More than 400 people attended our annual Cancer Survivors Day luncheon inspired by world-class juggler, award-winning comedian, author and cancer survivor Scott Burton. He spoke about fighting life’s challenges with humor and passion.
• Buddy Check 6. University Hospital, Dillard’s and WJBF News Channel 6 continued the fight against breast cancer through the Buddy Check 6 Program. The program provides education materials that stress the importance of early detection of breast cancer and encourage regular breast selfexams. Women may now schedule their annual screening mammograms aboard University’s Mobile Mammography Unit on the sixth of each month at an area Dillard’s store. Women who sign up for the Buddy Check 6 program are eligible for special offers at area Dillard’s stores on the sixth day of every month.
• POPS! Under the Stars. In our second year, more than 4,000 people attended this free Augusta Symphony 51st season finale that featured a free outdoor concert on the grounds of University’s Evans Campus. • Holiday Celebration. A Christmas Carol characters portrayed by the Augusta Players were a new addition to our sixth annual holiday celebration and tree-lighting ceremony shared by hundreds on the hospital’s front lawn.
Special events. University also sponsored events that promote health and wellness, as well as events that enhance the overall quality of life in the CSRA 2006 events included:
• Back-to-School Festival. This annual event cosponsored by the Columbia County Board of Education attracted more than 1,000 students and their parents last year. The festival helps prepare families for the upcoming school year by providing pertinent school and health information.
• Jana Klauer, M.D. The Elaine Clark Smith Fund of University Health Care Foundation brought New York City nutritionist and author Jana
[ 15 ]
2006 Community Benefit Report
Growing Philanthropic Support University Health Care Foundation is a not-forprofit charitable organization whose purpose is to raise funds to support the hospital’s mission. Since its founding in 1977, the Foundation has worked hand-in-hand with University Health Care System to identify and meet the special needs of patients through philanthropy. At the end of 2006, the Foundation was bringing to a close its capital fundraising campaign to support University’s renovation and expansion project. Under the leadership of a special Capital Campaign Committee, they expect to surpass their original $7 million goal. This is the largest capital fundraising effort in the history of the hospital and the city of Augusta. Although the campaign’s volunteer leaders, Mr. and Mrs. Wyck A. Knox Jr. and Dr. and Mrs. Randolph R. Smith, concluded their active participation in 2006, the capital campaign will continue into 2007 and has a substantial opportunity to reach a "stretch goal" of $8 million. There were several leadership gifts that set the stage for this campaign to be more successful than originally anticipated. These came from: • The estate of Frank S. Dennis Jr. through his children • The Knox families of Thomson and Augusta • The Volunteer Board of University Health • University Health Care System Employees • Augusta Plastic Surgery Associates • Cardiovascular Associates of Augusta • Corporate donors including Wachovia Bank, Suntrust Bank of Augusta, Georgia Bank &
Trust, Queensborough National Bank & Trust and Bank of America. In addition to a tremendously successful capital campaign, the Foundation’s signature events and ongoing projects continued to flourish. These included: • Tree of Love. The 13th Annual Tree of Love Campaign was the most successful year ever. University Health Care Foundation partnered with area banks, the Volunteer Board of University Health, Chick-fil-A at Augusta Exchange, SRP Federal Credit Union and FireHouse Subs to raise almost $59,000. The campaign supports three children’s programs – Whispering Wind Academy, Camp Juliet and University Hospital’s Speech and Hearing Center. • Tee it Up for Children with Diabetes. The Foundation partnered with Kroger Stores for the third year to sponsor this campaign, raising nearly $3,500 for children with diabetes. • Camp Juliet. University’s camp for children 6-17 with diabetes received a special treat this year – they were visited by Will Cross, the only mountain climber with diabetes to conquer Mount Everest. This year, more than half of the campers were dependent on insulin pumps, which probably would disqualify them from being able to attend any other camps. The record number of 43 campers spent the long weekend at Camp Daniel Marshall in Lincolnton, Ga., learning how to manage their diabetes while boating, swimming and taking part in a whole host of typical camp activities.
[ 16 ]
{
Carol Nelson 2006 Volunteer Board President
• Jernigan Memorial Golf Tournament. The Foundation’s 21st tournament that memorializes Harry W. Jernigan Jr., is the CSRA’s largest fundraising tournament. Seventy-four teams in 2006 raised $170,000. Since its inception, the tournament has raised more than $1 million for cancer patients and cancer-related services at University Hospital. • Whispering Wind Academy was held Nov. 4 at Fort Discovery. Twenty-seven children who suffer from asthma and their families were educated about management of the disease. After lunch, participants received free passes to spend the afternoon exploring the center’s many hands-on exhibits. • Art Patchin Jr. Celebration. Proceeds from the 14th annual event help cancer patients who have lost their health insurance. The event, which raised $39,000 in 2006, is named for Mr. Patchin, a lifelong Augustan and self-employed residential contractor who died of cancer. It has raised nearly $300,000 since its inception. • Miracle Mile Walk. Emmy award-winning actress Jane Seymour addressed an estimated crowd of 2,000 at the Foundation’s seventh annual walk held Oct. 21 at Augusta Common. Ms. Seymour, a mother of six and international children’s activist, praised the breast cancer survivors for turning their life-altering experiences with cancer into strength, optimism and hope for the future. The more than $130,000 raised by the walkers benefits patients through University’s Breast Health Center, to include free mammograms for women who lack the financial resources or insurance usually required to access this potentially life-saving test. • The first 1818 Society event to honor the Foundation’s most generous donors was held at Sacred Heart Cultural Center. The 19th century-
themed celebration featured period costumes and horse-drawn carriage rides. The Volunteer Board of University Health continues to be a generous source of philanthropy to support patient services. In addition to their financial support, our Volunteers visit new mothers through the Born to Read program, distributing children’s books and information packets and stressing the importance of reading to babies from birth throughout their childhood. Aside from the invaluable gift of their time and experience, the Volunteers also purchase valuable equipment for the hospital and distribute funds to serve patient needs often identified by staff members. The 2006 Board, led by President Carole Nelson, donated a total of 33,312 volunteer hours in 2006, with special recognition given to member Helen Fields for her 50 years of volunteerism. Volunteer Board projects and donations in 2006 totaled $164,584 and included the following: • Propac monitors for the Open Heart Recovery Room and the Coronary Care Unit — $28,126 • Computerized microscope and camera for the Laboratory — $19,522 • Patient Care Fund — $12,237 • Breast Health Fund — $10,000 • Born to Read — $9,112 • Shumsky pillows for cardiac bypass patients — $8,325 • Tree of Love — $7,500 • Cancer Care Fund — $6,000 Not included in this amount is the board’s $100,000 payment to University Health Care Foundation toward its capital campaign pledge. Capping off an exceptional year, this deserving group was named Outstanding Volunteer Association in 2006 by the Greater Augusta Chapter of the Association of Fundraising Professionals.
[ 18 ]
2006 Community Benefit Report
Completing the Continuum of Care
Brandon Wilde. 2006 was University’s first full year as sole sponsor of Brandon Wilde, a nationally recognized life care community for senior citizens. Brandon Wilde encourages people to live as independently and actively as they wish, secure in the knowledge that additional support and services are available should they need them. In addition to independent living, Brandon Wilde offers assisted living and skilled nursing care, including Alzheimer’s and dementia care, in its licensed health center. Kentwood. At Kentwood Extended Care Facility, the staff strives to make residents feel at home and part of an extended family during their stay. This facility, operated by University Extended Care, offers residents the choice of maintaining an independent lifestyle with assistance available for daily activities such as bathing, grooming, dressing and medication supervision. People who have more serious health needs and require the structured supervision of a nursing home are cared for by registered nurses, licensed practical nurses and patient care aides in two adjacent nursing home wings. Westwood. University’s Westwood facility offers residents a comfortable environment designed to enhance their self-image and preserve their personal dignity. Westwood’s separate Alzheimer’s Unit allows caregivers to specifically focus their care plans and group activities on the special needs of these patients. The primary goal is to maintain the present level of function in the patient and try to improve the ability of patients and families to assist with the routine daily care in a controlled setting.
[ 19 ]
2006 Community Benefit Report
Framing the Future In May, more than 200 legislators, community leaders, physicians and staff gathered to break ground on our $93.5 million renovation and expansion project, the largest in the history of the hospital and one of the largest in the history of downtown Augusta. The project includes the following:
and site preparation for our new Cardiovascular Center to get under way. The 21-bed Observation Stay Unit opened in 2006 as a centralized setting for medical and surgical patients who, based on certain criteria, require short-term treatment and/or diagnostic evaluation for less than 24 hours.
• A four-story, 199,000-square-foot Cardiovascular Center that will consolidate all state-of-the-art cardiovascular diagnostic and treatment services together under one roof. • 72 Universal Patient Rooms where trained staff can care for patients at all levels in their recovery • A dedicated Outpatient Center that will allow patients to register for and receive outpatient services in a one-stop center with its own parking area • A redesigned and enhanced Surgical Unit to accommodate robotics and other emerging technologies, along with a dedicated Surgical Waiting Room for family members Over the Labor Day weekend, the staff of Cardiopulmonary Rehab moved to their new temporary location on the fifth floor of the hospital’s Visitor Parking Deck, allowing demolition
In August, University Health Services Board approved an internal transaction that paved the way for a limited liability joint venture between Health Resources and a group of private physicians that reopened the Day Surgery Center Evans as Surgery Center of Columbia County. This change and renewed focus should bring a more consistent use of the facility, which is good news for Columbia County residents who may prefer to have their outpatient surgeries closer to home. Columbia County leaders helped celebrate the latest addition to University’s Evans Campus at a groundbreaking for our $13.4 million project that will include our fourth medical office building, a stateof-the-art diagnostic imaging center and Columbia County’s first parking structure. This campus will continue to grow not only as a health care resource for Columbia County, but as a community partner dedicated to meeting the increasing health care needs of this rapidly growing area.
[ 20 ]
{
Kyle Howell Vice President of Support and Facilities Services
Increasing Financial Stability Reductions in reimbursement, an aging patient population, staffing shortages and the high cost of medical technology have strained many health care organizations beyond repair. Fortunately, University has fared much better than most hospitals in this difficult climate. Through sound management, attention to detail and an unwavering commitment to cost-effective quality, University ended 2006 with unprecedented strength. Before going to the bond market to pursue partial funding for our renovation and expansion project, University Health Care System decided to seek a financial rating. This process included an extensive review of our organization to include everything from cash on hand and financial indicators to clinical quality and market share. Announcement that we had received an A1 rating from Moody’s Investor Services and an A+ from Standard and Poors was attributed to University’s strong operating and financial performance.
It’s sometimes difficult to understand what differentiates a not-for-profit hospital and the many ways a community benefits from its existence and more importantly its success. But unlike a for-profit organization that exists to serve its stockholders, a not-for-profit community hospital such as University exists solely to serve the community. And because University has managed its resources in a manner that generates revenue in excess of expenses, University has resources that can be reinvested back into its facilities, equipment, people and community outreach programs such as those outlined in this report. University had the best year in its history and this reflects not only strong financial management, but also growth in consumer preference, increased market share, enhanced clinical quality and improved patient satisfaction. 448.8 412.0
402.8
expenses
349.7 336.4 321.4
317.5
REVENUE AND EXPENSES Trended Revenue and Expenses Dollars (in Millions)
[ 22 ]
2006
2005
2004
2003
303.7
2002
Through sound management, attention to detail and an unwavering commitment to cost-effective quality, University ended 2006 with unprecedented strength.
372.5
369.9
revenue
University Health, Inc. Consolidated Statement of Operations Year Ended December 31
2006
2005
$419,060,090
$374,155,726
28,888,607
27,684,550
863,857
918,954
$448,812,554
$402,759,230
Salaries And Benefits
195,771,595
182,296,300
Other Operating Expenses
156,316,146
143,794,025
Depreciation
26,668,433
25,114,381
Provision For Bad Debt
29,910,917
19,231,667
3,268,838
2,779,170
41,686
(718,334)
$411,977,615
$372,497,209
$36,334,939
$30,262,021
Change In Net Unrealized Gains And Losses
12,205,851
(823,426)
Decrease (Increase) In Additional Minimum Pension Liability
12,462,667
(11,671,239)
Other
(2,543,572)
0
532,800
485,905
$59,492,635
$18,253,261
UNRESTRICTED REVENUE AND OTHER SUPPORT Net Patient Service Revenue Other Operating Revenue Net Assets Released From Restriction Total Unrestricted Revenue And Other Support
EXPENSES
Interest Change In Fair Value Of Hedge Total Expenses
Excess Revenue And Other Support Over Expenses
Transfer From Temporarily Restricted Net Assets Increase In Unrestricted Net Assets
[ 23 ]
SERVICE INDICATORS
LENGTH OF STAY Trended Average Length of Stay
2004
331 22,100 3,222 76,245 34,806
321 21,140 2,828 74,176 35,413
309 20,372 2,867 69,145 32,720
13,463
10,494
11,186
33,081
31,216
29,077
201,329
193,727
179,615
5,941
5,706
5,773
6,991
7,637
8,942
7,938
7,590
7,173
3,269
2,999
2,859
58,967
57,343
62,452
INPATIENT CENSUS Trended Average Daily Census
2828
2006
2867
2005
3222 2956
2004
3080
2003
331
2002
321
2005
309
2004
326
2003
311
2002
5.4
2006
5.5
2005
5.5
2004
5.6
2003
2002
5.4
2005
2006
Average Daily Census (acute only) Inpatient Admissions Births Emergency Department Registrations Prompt Care/Occupational Medicine Visits 23-Hour Observations Cath Lab Procedures Radiology Procedures Surgical Cases Day Surgery Endoscopy Main Operating Room Labor and Delivery OR Home Health/Private Duty Visits
2006
BIR THS Trended Births
System Economic Impact As the fifth largest employer in the Augusta metropolitan area, University has a major impact on both the local and state economies. University employs more than 3,000 men and women, not including contracted employees. Also, each of the 600-plus physicians who practice at University are small employers who create thousands of additional jobs within the health care field. Based on a formula from the Georgia Hospital Association, the total economic impact of University Health Care System in 2006 was close to $1 billion.
University Hospital Economic Impact 2006 (Based on UHI Financial Statement)
Total Direct Expenditure (excluding payroll) Georgia Output Multiplier Total Output/Income Generated Hospital Payroll and Benefits Georgia Earnings Multiplier Total Household Earnings Generated Total Economic Impact
[ 24 ]
2006 $216,206,020 2.4618 $532,255,980 195,771,595 1.9262 $377,095,246 $909,351,226
Enhancing Equipment and Technology University invested more than $31.6 million in approved capital upgrades in 2006. More than $25.6 million was invested in clinical equipment purchases of more than $100,000, each requiring approval from the University Health Services Board. Some of the most significant capital expenditures included:
vulnerable newborns to be X-rayed, warmed and rotated without even being touched. $404,000 Grid Medical Archive System for Cardiology This system allows physicians to save and retrieve tests of the cardiovascular system for comparisons in order to track disease, ruling out unnecessary repeat tests while expediting treatment in critical cases. $500,000 HeartSuite Hemodynamics for Cardiovascular Services This comprehensive knowledge tool for the Cardiac Cath Lab integrates complete functionality for quality control data collection, waveform analysis, inventory control and procedure reporting into a single, easy-to-use system. $490,000
Cardinal/Alaris Smart Pump The latest technology in IV pumps, Smart Technology incorporates hardware and software to provide alerts if the clinician enters the wrong rate, volume, dose or concentration, potentially averting adverse drug events. $4.7 million
Computer Assisted System for Knee Replacement Surgery This software system helps guide the physician to the precise placement for knee replacements, potentially increasing the longevity of the surgery. $227,904
Renovation of Operating Rooms 5, 6 and 12 Enlarging and upgrading the rooms has allowed for emerging technology, including robotics. $1.1 million Routine and Fluoroscopic Units for Radiology This general-purpose equipment is capable of performing all routine X-rays such as those of the chest, spine and extremities and fluoroscopic exams such as upper GIs and Myelograms. It is the core of any Radiology Department. $366,163
NextGen Image Control System The system stores and manages all scanned and other acquired documents within the NextGen systems used by our ambulatory physician clients. ICS allows for a paperless medical practice by providing electronic storage for all associated paper documents that make up a patient chart. $225,000. Five Continuous Renal Replacement Machines State-of-the-art kidney dialysis systems used particularly for critical patients. $180,000
Mobile Fluoroscopic C-arm This system can be used to dynamically track the location of radiation exposure on the patient during the course of an interventional procedure for treatment assessment. $216,360 12 giraffe Omnibeds for the Special Care Nursery These self-contained units allow our most
Stereotactic Breast Biopsy Unit This equipment allows for a less invasive, nonsurgical outpatient procedure that can determine if an abnormality is cancerous. $169,000
[ 25 ]
University Health Care Foundation, Inc. Statement of Activities for 2006 Consolidated Statement of Operations* Year Ended December 31 TEMPORARILY
REVENUES, GAINS AND OTHER SUPPORT UNRESTRICTED UNRESTRICTED Donations $1,540 $655,062 (135,100) Building/Land Donations (109) 1,239,770 Pledges Grant Revenue 91,954 78,723 Gifts-in-Kind 5 48,805 Dues & Fees Interest 7,714 632,327 Investment Interest Investment Dividends 421,564 Investment Income 107,966 Sale of Real Estate 11,316 Other Income 30,000 NET ASSETS RELEASED FROM RESTRICTIONS Satisfaction of Purpose Restrictions 863,857 (863,857) Satisfaction of Time Restrictions
RESTRICTED
$436,535 52,187
20,254
TOTAL $1,093,136 (135,100) 1,291,848 91,954 78,723 69,064 7,714 632,327 421,564 107,966 11,316 30,000 0
Total Revenues, Gains and Other Support
$942,185
EXPENSES AND LOSSES Support Expenses Salaries and Benefits Special Activities Other Operating Expenses Total Support Expenses Contributions to Affiliated Organizations Revaluation of Annuity Payment Liability
826,388 18,415 467,386 1,312,189 917,109 22,661
826,388 18,415 467,386 1,312,189 917,109 22,661
Total Expenses, Losses and Contributions
$2,251,959
$2,251,959
Excess Revenue Over Expenses Unrealized Gain (Loss) on Investment Equity Transfer to/from UHS Equity Transfer Between Classes Change in Net Assets Net Assets Prior Month/Year
(1,309,774)
NET ASSETS DECEMBER 31, 2006
$2,249,350
$508,976
$3,700,511
2,249,350 1,468,657
508,976
951,272 532,800 174,298 (84,851)
(776,923) 2,941,085 10,089,513
244,122 753,099 16,866,275
1,448,552 1,468,657 951,272 0 3,868,481 26,870,936
$89,447
$13,030,597
$17,619,373
$30,739,417
• unaudited
[ 26 ]
Foundation Board of Directors Charles J. Anderson Annual/Sustaining Gifts Committee Jernigan Golf Tournament Patrick G. Blanchard Investment Committee
James T. Herzberg Business & Industry Committee
Jason S. Moore Executive Committee
Jerry W. Shumpert Business & Industry Committee
J. Willard Hogan Annual/Sustaining Gifts Committee Jernigan Committee Executive Committee
Preston A. Moss Annual/Sustaining Gifts Committee Jernigan Committee
Thomas E. Sizemore Chair Elect, UHCF
Remer Y. Brinson III Vice Chair, Major Gifts Committee Executive Committee
David J. Hogg Chair, Investment Committee Executive Committee
P.A. Brodie III President/CEO
Eric J. Holgate, R. Ph Annual/Sustaining Committee
Michael M. Brown Annual/Sustaining Gifts Committee Jernigan Committee
Glynda P. Horne Annual/Sustaining Committee Jernigan Committee
A. Bleakley Chandler Jr., M.D. Physicians Committee
Jed W. Howington, M.D. Physicians Committee Annual/Sustaining Gifts Committee Jernigan Committee
Susan H. Chandler Business & Industry Committee Cheryl M. Cheek Business & Industry Committee E. Lee Clark Business & Industry Committee
Jerry W. Howington, M.D. Physicians Committee
Jane M. Mothner
Elaine Clark Smith Business & Industry Committee
Frank T. Mulherin Vice-Chair, Annual/Sustaining Gifts Committee Jernigan Committee
W. Craig Smith Vice-Chair, UHCF Business & Industry Committee Executive Committee
Robert C. Osborne Jr. Chair UHCF Executive Committee
R. Lee Smith Chair, University Health Services, Inc. Investment Committee Executive Committee
Thomas C. Poteet Jr. Annual/Sustaining Gifts Committee Art Patchin Committee Lessie B. Price Business & Industry Committee Executive Committee Al Ramsey Annual/Sustaining Gifts Committee Jernigan Committee Investment Committee
Charles Ferrell Jenkins Jr. Investment Committee
Randolph R. Smith, M.D. Chair, Physicians Committee Co-Chair Capital Campaign Executive Committee Joel H. Sobel Major Gifts Committee Jeff P. Spears Investment Committee
Aurelia S. Jernigan Randy W. Cooper, M.D. Physicians Committee Mary R. Daniels Annual/Sustaining Gifts Committee Jernigan Gold Tournament Elizabeth B. Dyches Annual/Sustaining Gifts Committee Samuel Allen Fouche III Business & Industry Committee R. Thomas Fuller Audit Committee Phil A. Gaffney Chair, Business & Industry Committee Executive Committee
J. Larry Read Executive Committee
Sheila V. Kamath Major Gifts Committee James L. Kendrick Annual/Sustaining Gifts Committee Catherine D. Knox UHCF Sec./Treasurer Business & Industry Committee W.L. M. Knox Investment Committee
Joseph J. Rogers Annual/Sustaining Gifts Committee Jernigan Committee Executive Committee Marty Rutkowski Annual/Sustaining Gifts Committee
Wyck Knox Jr. Co-Chair Capital Campaign Executive Committee
John R. Scott Annual/Sustaining Gifts Committee Chair, Jernigan Committee
Kaylon Lasser Business & Industry Committee
Queenie M. Glover Business & Industry Committee
Gardelle Lewis Jr. Major Gifts Committee
Rhonda S. Graybeal Annual/Sustaining Gifts Committee Jernigan Committee
Carolyn S. Maund Business & Industry Committee
Alan K. Griffin Vice-Chair, Investment Committee Executive Committee
T. R. Reddy, P.E. Major Gifts Committee
M. Brannon Sell Annual/Sustaining Gifts Committee Nan H. Shaefer Annual/Sustaining Gifts Committee T. Stan Shepherd Immediate Past Chair, UHCF Executive Committee
Tim R. McGill Vice-Chair, Business & Industry Committee
Daniel W. Hamilton Annual/Sustaining Gifts Committee
Grey Meybohm Annual/Sustaining Gifts Committee Jernigan Committee
Robert W. Harn Business & Industry Committee
Russell V. Mobley Investment Committee
S. Michael Shlaer, M.D. Physicians Committee
William R. Thompson Investment Committee Executive Committee Trish Thornhill Annual/Sustaining Gifts Committee Art Patchin Committee James R. Tyler Major Gifts Committee Fran S. Upton Chair, Annual/Sustaining Gifts Committee J. Maxwell Vallotton Chair, Major Gifts Committee Executive Committee Charles Williams Annual/Sustaining Gifts Committee Mark J. Wills 1st Vice Chair, UHCF Executive Committee William H. Woodward Chair, Audit Committee Executive Committee Ronald H. York
Judy Shurtleff Annual/Sustaining Gifts Committee Jernigan Committee Executive Committee
[ 27 ]
Avis B. Yount, M.D. Physicians Committee Investment Committee
Foundation Donor List
While the following list recognizes gifts of $500 or more in 2006, every gift regardless of size is appreciated and contributes to the mission of University Health Care Foundation. Business Donors 1st Medical Network/Consumers Life Insurance Company ADSI Moving Systems/ United Van Lines Amerigroup Corporation AT&T Augusta Cardiology Clinic, P. C. Augusta Coca-Cola Bottling Company Augusta Fire Protection Augusta GYN P.C. Augusta Heart Associates, P.A. Augusta Marriott Hotel and Suites Augusta Oncology Associates, P.C. Augusta Plastic Surgery Associates Austin Industrial Inc. Bagwell Insurance Services Balfour Beatty Construction Bank of America Benefit Coordinators Inc. BI-LO, LLC Blanchard & Calhoun Real Estate Company Blue Cross Blue Shield of Georgia Brandon Wilde Brown & Radiology Associates of Augusta Cardinal Health CareEvolve Carter Orthodontics Center for Oral & Maxillofacial Associates Chandler Cardiovascular Clinical Research, LLC Charrt Inc. Chick-Fil-A Inc. Augusta Exchange Circle K Stores Inc Clear Channel Broadcasting Clinton-Anderson Hospital Inc. Club Car Inc. Cogdell Spencer Advisors Inc. Comtura Inc. Covenant Multispecialist Group, LLC. Creel Foundation Crothall Health Care Inc. Curves Dan Cook Associates Inc. Dillard's Your Salon DSM Chemicals North America Inc. DuraMed Medical Equipment E-Z-GO Division of Textron Inc. Eli Lilly & Company Eli Lilly & Company Foundation Elliott Davis, LLC Ernst & Young Estate of James B. Sims Estate of Virginia T. Avery Charitable Annuity Trust First Citizens Bank & Trust Five Star Moving Inc. Frances Wood Wilson Foundation Frank H. Jernigan Charitable Foundation Gary L. McElmurray Construction Company Inc. Georgia Bank & Trust Company Georgia Power Company Georgia Power Foundation, Inc. Gold Mech Inc. Gwen Fulcher Young & Associates Hang-Ups Inc. Harry W. Jernigan, PC HDR Architecture Inc. Head Capital Ventures Heavener Construction Company Inc. Helen B. McLean Trust Heritage Financial Services Home Diagnostics Inc. InfoCrossing Ivan Allen Company Julia W & William Hull Endowment
Keystone Homes, Inc. Kilpatrick Stockton, LLP Kim's Furry Ferry LLC Kimberly-Clark Corporation Kiwanis Club of Augusta Inc. Knology of Augusta Knox Charity Fund Inc. Knox Foundation Kroger Kronos Inc. Logicalis Macy's MAU Inc. MR - MS Temps MCBS, LLC McDonald's Augusta Co-Op McKesson Information Solutions McKnight Construction Company McKnight Properties Inc. Medical Oncology Associates, P.C. Mercedes-Benz of Augusta Merrill Lynch Pierce Fenner & Smith Company Meybohm Realtors Morgan Keegan & Company Inc. Morris Travel Morrison Health Care National Mail Services Inc. NextGen North Augusta Sertoma Club Obstetrics & Gynecology Association of Augusta, P.C. Office Max Orthopaedic Associates of Augusta PA Owens & Minor Papa John's Pizza Paul S. & Carolyn A. Simon Foundation, Inc. PCS Nitrogen Augusta Prayon Inc. Principal Financial Group Private Healthcare Systems, Inc. Procter & Gamble Manufacturing Company Q V S Holding Inc. Queensborough National Bank & Trust Company R. W. Allen & Associates Inc. RBW Logistics Regent Security Services Resident Farewell Gift Fund Bob Richards Chevrolet Company Inc. Richmond County Health Dept. Employees Richmond Supply Company Siemans Building Technologies Simkins Land Company Sit Investment Associates, Inc. Skirt! Magazine Southern Siding & Window Corp. SRP Federal Credit Union Storey Foundation Inc. Streeter Printing & Graphics Sunrise Grill SunTrust - Atlanta Suntrust/Trusco Capital Management Tech Systems The Community Foundation for the Central Savannah River Area The Imaging Center The Sit & Sleep Shop LLC Thomas Poteet and Son Funeral Director's Thomson Plastics, Inc. Tony Molini Endowment Transportation Solutions of Augusta LLC Tyco Healthcare United Healthcare United Healthcare Corp. University Health Care System Corporate Communications University Health Credit Union
University Health Services, Inc. Board of Directors University Primary Care Inc Volunteer Board of University Health Wachovia Washington Savannah River Company WellCare Westinghouse SRS Community Outreach Windsor Jewelers Inc. WJBF News Channel 6 Xerox Corporation
Individual Donors Mr. & Mrs. W. Franklin Abbott III Natalie Abercrombie, M.D. Ms. Tishon Adams Ms. Karen R. Alexander Ms. Kim Alexander Ms. Lisa G. Alexander Ms. Ann Allen Ms. Mary Allen Ms. Wynette Allen Ms. Pamela K. Anderson Ms. Sheila S. Ash Miriam J. Atkins, M.D. Ms. Gertrude M. Avery-Dunn Ms. Tonya Bailey Mr. & Mrs. Robin Bailie Ms. Aparna Balan Honorable (Ret.) and Mrs. D. Douglas Barnard Jr. Mrs. Annette B. Barton Ms. Christina Barton Jay N. Bates Jr., M.D. Ms. Lynn Beaulieu Mr. George H. Becker Jr. Ms. Mary D. Beman Ms. Melissa Bernstein-Murray Peter J. Bigham, M.D. Ms. Crystal Billingslea Mr. Steven V. Bisso Ms. Lynda Blackstock Ms. Mary Anna Blalock The Honorable James E. and Mrs. Blanchard Mr. & Mrs. Thomas M. Blanchard Jr. Mrs. Ann Boardman Mr. & Mrs. Braye C. Boardman Mr. & Mrs. Clayton P. Boardman III Mr. Todd Bodie Mr. & Mrs. John D. Bohler Mr. Edmund Boniewicz Ms. Angela J. Boswell Mrs. Marilyn A. Bowcutt Ms. Roseanne E. Bowen Ms. Brooke L. Bowers Dr. & Mrs. Mac A. Bowman Ms. April E. B. Boyd Ms. Lisa D. Boykin Ms. Heather Bozeman Ms. Regina Bradham Ms. Maria Brannon Ms. Marianne W. Brazell Mr. Troy A. Breitmann Mr. William J. Brennan Ms. Shirley Brewton Mr. Christopher L. Brigham Ms. Adrain Broadway Mr. & Mrs. Perera A. Brodie III Ms. Elaine Brower Mrs. Catherine B. Brown Mr. Charles M. Brown Mr. Gabriel Brown Ms. Michele T. Brown Mr. Raymond D. Brown Ms. Staci Brunson Mr. & Mrs. Joel E. Bryan Ms. Kiesharia Bryant Ms. Ursula Bryant Mr. & Mrs. Tommy D. Burnett
[ 28 ]
Mr. & Mrs. Edward L. Burr Ms. Suzie Burton Ms. Renee Bush Ms. Mary Caddell Ms. Karen Cain Ms. Laura S. Cain Mr. Eric Cardinali Ms. Janet L. Carlton Ms. Colleen Carter Mr. & Mrs. Jay Causey Mr. & Mrs. Raymond G. Chadwick Dr. & Mrs. A. Bleakley Chandler Jr. Ms. Christine L. Clark Mr. Graham Clark Ms. Juanita Clark Ms. Deanna Clayton Ms. Melissa Clerc Ms. Mary Cody Mr. & Mrs. William H. Colbert Ms. Lynette Coleman Ms. Beverly Collins Ms. Teresa Condrey Ms. Deborah Conlisk Mr. Christopher C. Conner Dr. & Mrs. Randy W. Cooper, M.D. Mr. William P. Copenhaver Ms. Amanda Copson Ms. Anna Corl Ms. Catriona Crawford Ms. Pamela Cummings Paul E. Cundey III, M.D. Ms. Amelia Dahdah Mr. & Mrs. Warren A. Daniel Ms. Barbara H. Davis Ms. Cynthia Davis Ms. Kay B. Dawson Ms. Cheryl Dear Mr. & Mrs. Ed Deketeleare Ms. Susan B. Denison Mr. & Mrs. Frank S. Dennis III Ms. Bonita Donre Ms. Amy S. Dorrill Mr. Edwin L. Douglass and Ms. Joyce Douglass Mr. G. David Dowd Ms. Donna T. Drago Ms. Claudia Drayton Mrs. Ann B. Drew Ms. Danita A. Ducey Mr. and Mrs. Mike B. Dudley Sr. Ms. Latasha Dukes Ms. Anna Duncan Ms. Margaret D. Dunstan Ms. Stephanie L. Dupont Mr. Mark Durshimer Mr. and Mrs. Dunbar Dyches Mr. James L. Ellis Jr. Ms. Gail D. Erlitz Mr. Henry Estabrook Dr. and Mrs. William L. Farr Jr. Mr. and Mrs. Emmett A. Faulk Mrs. Helen C. Field Dr. and Mrs. James W. Fields Ms. Lorena J. Fludd Mr. and Mrs. Burlee R. Frazier Jr. Dr. and Mrs. Murray A. Freedman Mr. and Mrs. R. Thomas Fuller Ms. Geraldine Fulton Mr. and Mrs. Phil A. Gaffney Miss Evelyn A. Gagnon Mr. and Mrs. John Gallagher Mr. Jonathan Garrard Dr. and Mrs. Gregory L. Gay, M.D. Ms. Rebecca Gaylor Mr. and Mrs. Willard W. Geiger Mr. Rodger Giles Mr. Charlie G. Ginn Ms. Elonda P. Gissentannur Ms. Frances P. Glover Ms. Queenie M. Glover Ms. Maureen Goldfedder Ms. Latony Golphin
Ms. Patricia Gonzales Ms. Deborah E. Gordon Ms. Bonita Graham Ms. Deborrah June Granade Ms. Tammy Grant Dr. and Mrs. Michael L. Graybeal Mrs. Rhonda S. Graybeal Mr. Glenn Greene Mr. and Mrs. Alan K. Griffin Ms. Darcia A. Griffin Ms. Rosanne Grubbs Drs. Marshall A. and Margaret F. Guill Jean M. Guitton, M.D. Ms. Linda M. Hadden Mr. and Mrs. Richard C. Hadlock Ms. Angela N. Hall Mr. and Mrs. Daniel W. Hamilton Mr. and Mrs. Hugh L. Hamilton Mr. and Mrs. Steven A. Hammock Ms. Jacqueline A. Hansbro Ms. Lucy Hardy Ms. Alice C. Hare Dr. and Mrs. Harry T. Harper III Ms. Calandra Harris Mrs. Frances O. Harris Ms. Sabrina Harris Ms. Margaret E. Henthorne Joachim E. Hertel, M.D. Ms. Julia Hewitt Mr. Bob Hickox Ms. Deidres T. Higgins Rev. and Mrs. Clyde Hill Sr. Ms. Joyce Hill Mr. Levi W. Hill IV Ms. Corinne Himebaugh Mr. and Mrs. J. Willard Hogan Ms. June Hokrein Ms. Laura J. Holder Mr. and Mrs. Eric J. Holgate Ms. Debbie Holland Ms. Dorothy Hope Mr. and Mrs. Enon C. Hopkins Ms. Jessica Hopkins Mrs. Glynda Horne Mr. and Mrs. Tennent Houston Ms. Ione Howard Mr. and Mrs. Kyle E. Howell Ms. Mary R. Howell Mr. David W. Hudson Dr. and Mrs. John K. Hudson Ms. Doris Huey Mr. and Mrs. James M. Hull Ms. Lasheena Hull Ms. Theresa B. Ivey Ms. LaToyta D. Jackson Ms. Marie W. Jackson Ms. Melanie Jackson Ms. Monica Jackson Mr. William N. Jackson Ms. Annie Jennings Mrs. Aurelia S. Jernigan Ms. Nancy L. Jessee Ms. Anna L. Johnson Ms. Cindy M. Johnson Ms. Georgia B. Johnson Ms. Marsha Johnson Ms. Martha F. Johnson Dr. and Mrs. Ray E. Johnson Ms. Shana Johnson Ms. Shiquita Johnson Ms. Stephanie Johnson-LeBlanc Ms. Amy Johnston Mr. Callents M. Jones Ms. Christina L. Jones Mr. Harley Jones Ms. Jessica D. Jones Mr. and Mrs. Rip W. Jones Mr. Robert E. Jones Ms. Sherika Jones Mr. Merin Joseph Dr. and Mrs. M. Vinayak Kamath Ms. Sandra Kates Mark R. Keaton, M.D. Ms. Gloria J. Kelley-Lewis Ms. Elizabeth R. Kelton Mr. James L. Kendrick Ms. Lisa L. Kendrick
Mr. and Mrs. Stephen L. Kendrick Mr. and Mrs. Gordon B. Kennedy Jr. Ms. Barbara Kienzle Mr. and Mrs. Julian D. King Jr. Mr. and Mrs. Robert P. Kirby Dr. and Mrs. William R. Kitchens Mr. and Mrs. W. L. M. Knox Jr. Mr. and Mrs. Edwin J. Lake Ms. Marvaries Lakes Ms. Martha V. Larry Mr. Eric E. Larson Andrew A. Lasser, Dr.P.H. Mr. and Mrs. John W. Lee Ms. Patricia V. Lemmon Ms. Michele P. Lester Ms. Dorothy W. Leverett Mr. and Mrs. Gerald Levy Ms. Michel Little Ms. Tabetha Logan Ms. Ann M. Lorenz Ms. Stacey Lowe Ms. Ramonica Luke Ms. Alyson S. Lulham Dr. and Mrs. Malcolm N. Luxenberg Mr. George A. Lyons Mr. Scott MacMurray Ms. Becky J. Malone Ms. Joy L. Mangrum Mr. and Mrs. Byron B. Mangum Ms. Cindy Marable Mr. Brian Marks Mr. Michael Marsh Ms. Christine Martin Mr. Ronald C. Martin Ms. Priscilla Martinez Mr. and Mrs. Gerald E. Matheis Mr. and Mrs. Timothy F. Maund Ms. Cynthia Maurer Ms. Lashunda May Ms. Angela McBride Ms. Pamela McCladdie Ms. Kedesha McClary Ms. Carol Y. McCorkle Mr. John E. McCracking Mr. and Mrs. Larry McCrary III Ms. Karen McCready Mr. J. David McDowell Ms. Jean C. McIlwain Ms. Patricia A. McKenzie Mr. Phillip McKenzie Mr. Lucious McKie Mr. Earl L. McKinley Jr. Ms. Alice McKnight Ms. Holly McMahon Ms. Alicia McNair Ms. Amanda McPherson Dr. and Mrs. Richard E. Melcher Mrs. and Mr. Martha A. Merry Mr. and Mrs. E. G. Meybohm Mr. and Mrs. Hans H. Meyer Mr. Bobby Middlebrook Ms. Sharon Middlebrook Ms. Sherrie L. Miller Ms. Susan Miller Ms. Carrie N. Mitchell Mr. Graham Mitchell Ms. Latoya Mitchell Mr. and Mrs. John W. Mitchum Jr. Mr. and Mrs. Rodney R. Momcilovic Ms. Kristel L. Monaghan Mr. and Mrs. Robert G. Moody Mr. Steven L. Mooney Mr. and Mrs. Jason H. Moore Ms. Theresa D. Moore Ms. Kenyetta Morris Mrs. Jane M. Mothner Mr. and Mrs. Brian J. Mulherin Sr. Mr. and Mrs. Louis Mulherin III Ms. Elizabeth Murphy Ms. Romonique Murray Ms. Yonnie C. Murray Ms. Suzette Myers Mrs. Edith R. Neal Dr. and Mrs. H. Anthony Neal Ms. Martha A. Neely Dr. and Mrs. William T. Neumann, M.D. Mr. Thomas M. Nickles Jr.
Ms. Taylor Norman Mr. and Mrs. J. F. Norvell Mr. and Mrs. Charles T. Nybakken Ms. Mollie Odum Gregory M. Oetting, M.D. Robert E. Oliver, M.D. Mrs. Ruth D. Orr Mr. and Mrs. Robert C. Osborne Jr. Ms. Amy Owens Mr. Robert E. Owens Mr. Kevin L. Parrish Mr. Karen C. Parviainen, M.D. Ms. Lucille Passmore Mr. Brian Patterson Ms. Sarah Pawlowski Peter M. Payne, M.D. Mr. Bobby E. Peacock Ms. Vicki P. Peel Ms. Vera L. Pennington Mr. Clyde Pilcher Ms. Myra Lynn Pinson Ms. Susan M. Plant Ms. Cheryle Polan Mr. Michael W. Pope Mrs. Jane H. Presley Mr. Dennis E. Primrose Ms. Suzanne J. Pritchett Mr. Michael Pyatt Ms. Evelyn S. Quarles Ms. Janet M. Ramos Ms. Lesliann Ramos Mr. and Mrs. J. Larry Read Mr. Michael Rearden Mr. and Mrs. T.R. Reddy Ms. Roxanne Reed Ms. Diana S. Rees Ms. Dana Richardson Ms. Cindy J. Rigdon Mrs. Lisa C. Ritch Ms. Monica Robbins Mr. Quincy L. Robertson Ms. Darlene Y. Robinson Ms. Tyndura Robinson Mr. Adrian Rodriguez Ms. Gloria Rogers Mr. and Mrs. Joseph J. Rogers Ward B. Rogers, M.D. Ms. Elizabeth Roland Ms. Norman Rose Mr. Roger D. Rountree Jr. Dr. and Mrs. Benjamin L. Rucker Ms. O’Kema Ruffin Ms. Virginia Russell John F. Salazar, M.D. Ms. Kim Salley Ms. Wilhemena Samuel Mr. and Ms. Jeffery Schaade Ms. Barbara J. Schoener Ms. Vinita L. Schoultz Ms. Betty J. Scott Mr. and Mrs. John R. Scott Ms. Kathryn O. Scott Ms. Tessie B. Scott Ms. Alquita S. Scruggs Mr. M. Brannon Sell III Mr. and Mrs. Abram J. Serotta Dr. and Mrs. Charles F. Shaefer Jr. Ms. Brandi Sharpe Ms. Gail Shinholster Mr. and Mrs. Kenneth C. Shiver Dr. and Mrs. S. Michael Shlaer Ms. Lindsey Shockley Mr. William Short Ms. Jonneal Silas Mr. and Mrs. Paul Simon Ms. Chenise Singfield Mr. and Mrs. Thomas E. Sizemore Ms. Ann L. Smith Ms. Brenda D. Smith Mrs. Dana Smith Ms. Iola Smith Ms. Jennifer Smith Mark T. Smith, M.D. Ms. Megan Smith Ms. Michele Smith Mr. and Mrs. R. Lee Smith Jr. Mr. and Mrs. Roger Smith
[ 29 ]
Ms. Stephanie Smith Mr. and Mrs. W. C. Smith Mr. and Mrs. Joel H. Sobel Ms. Tiffany Spence Mr. and Mrs. C. Alex Spivey Mr. Phillip Spragis Ms. Dawn Sprague Ms. Sheri D. Sproat Marandapalli R. Sridharan, M.D. Mr. Harry Steine Ms. Darlene Stephens Ms. Anne M. Sterling Ms. Amy Stewart Mr. and Mrs. Barry L. Storey Dr. and Mrs. Stacy H. Story III Keith Sue-Ling, M.D. Ms. Carmen D. Summey Mr. and Mrs. Carl J. Surrett Ms. Ramona Taggart Ms. Barbara A. Talebi Ms. Chrisola Tarver Mr. and Mrs. Robert M. Taylor Ms. Tina S. Teolis Ms. Ellen C. Tereshinski Dr. and Mrs. Paul M. Thaxton Ms. Theresa E. Thomas Ms. Vivian Thomas Ms. Patricia L. Thompson Mr. and Mrs. William R. Thompson Ms. Diane Thornton Ms. Jeanette Tillman Mr. William F. Toole Mr. and Mrs. Haskell D. Toporek Ms. Susan B. Towner Ms. Heather Trotter Ms. Anna M. Turner Ms. Alma R. Tuttle Mr. and Mrs. James R. Tyler Ms. Megan W. Underwood Mr. and Mrs. Herbert S. Upton Mr. and Mrs. Joseph M. Vallotton Mr. Matthew Vanjura Dr. and Mrs. Philip R. Veazey Mr. Villis L. Vigil Ms. Aletha Walker Mr. Bobby Walker Ms. Christina Walker Ms. Latoya Walker Mr. Thomas F. Walker Kraig M. Wangsnes, M.D. Mr. La’Shawn Washington Ms. Tonya T. Washington Mrs. Teresa B. Waters Dr. and Mrs. W. G. Watson Ms. Candi Wheeler Ms. Edna Wheeler Mr. Antonio White Ms. Janice White Mr. Clifford T. Whitley Ms. Kathryn E. Whittle Mr. Don Widener Ms. Daisy Wiggins Ms. LaShonda Wilkerson Ms. Bonnie Williams Ms. Brenda N. Williams Ms. Felicia Williams Mrs. Leslie C. Williams Ms. Melissa T. Williams Ms. Shirley Williams Mr. Tom E. Williams Don E. Williamson, M.D. Ms. Farrah Willis Ms. Martha B. Wills Mr. Christian D. Wilsey Clay H. Wilson, M.D. Mr. Doug T. Wilson Ms. Jackie Wilson Mr. Ricardo Wilson Mr. and Mrs. Roy K. Wilson J. Kim Wirsing, M.D. Ms. Patricia Womack Mr. and Mrs. William H. Woodward Jr. Mr. and Mrs. James C. Young Avis B. Yount, M.D. Mr. and Mrs. Eugene C. Yu Ms. Tracy Zaveri Ms. Kathy Zeiler
1350 Walton Way | Augusta, GA 30901 | 706/722-9011 | www.universityhealth.org
9670-6741 06/07