Facilities Focus, Issue 51

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Issue 51 | Facilities Focus

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FACILITIES MANAGEMENT | From the desk of the Associate Vice Chancellor

Greetings from the Associate Vice Chancellor of Facilities Management

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hat great fall weather we are having. I hope you are all enjoying it. Thank you for all you do to make UNC Charlotte a special place to work, live, and learn! The campus has never functioned or looked better. I think we are all aware of the tremendous growth that has taken place at the University and in our organization over the past decade. In the past five years alone, UNC Charlotte has accounted for 48% of the student population growth for the entire UNC System of 17 campuses.

This growth is expected to continue and we anticipate exceeding 28,000 students next fall.

The first two major renovation projects are underway – Holshouser Hall and Belk Gym. Both are on track to complete next summer, providing fully refurbished facilities for our students, faculty, and staff. Modernizations of Burson, Colvard, and the Academic (Denny) Complex are in the works.

Challenges presented by these major renovations will include noise, construction traffic in the center of campus, the need to find swing space so occupants can be moved out temporarily, temporary HVAC solutions, and a myriad of other issues.

Philip M. Jones of

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Creating a Campus of Distinction

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Fa ci l i t i e s M a n a ge men t

MISSION To provide a quality learning, research, and living environment for the benefit of students, faculty, staff, and the community by planning, building, operating, and maintaining the campus of the University of North Carolina at Charlotte.

VISION A leader in Facilities Management distinguished by safety and excellence.

A proficient, responsive, and adaptable ‘Team of teams’.

Providing high quality services and facilities in an environmentally sustainable manner.

Belk Gym Renovation (Exterior)

In development of the campus, our focus has been on construction of new buildings. This is changing. Because of the great recession, the State has been unable to fund new academic buildings for several years and we are nearing the end of new construction programs in Student Housing, Dining, and Parking.

Our focus is now largely on repairing, maintaining, and modernizing existing facilities. This focus is going to bring some new and different challenges to our organization over the next few years.

It will take all of us, working together, to successfully complete these projects.

There will be bumps in the road. Tighten your seat belts and enjoy the ride. As always, I am confident we will succeed and thrive.

As we head toward the holiday season, we look forward to getting together at our Holiday Party on December 2. Also be sure to take time to relax and enjoy time with your family and friends during the holiday season.

The year 2015 is going to be an exciting year at UNC Charlotte. Thanks for all you do to make this a special place.

CREATING A CAMPUS OF DISTINCTION

Philip M. Jones Holshouser (Interior)

2 Facilities Focus | Issue 51 Website: facilities.uncc.edu

Associate Vice Chancellor for Facilities Management

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Contents | FACILITIES MANAGEMENT Nort

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Winter Issue | November 2014

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Message from Beth Hardin, Vice Chancellor for Business Affairs

Facilities Management, a department of Business Affairs

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New Recognition: The Director’s Coin

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Employee of the Quarter: Elias Mahfoud

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Team of the Quarter: APPA Award for Excellence Committee

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Safe Teams of Quarter

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Promotions | New Employees | Awards

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Staff News

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FM Training Academy

Do Things Better.

Do Better Things.

Do The Right Thing.

Philip M. Jones Associate Vice Chancellor

Editor Beverly Imes Staff Beth Brown Solomon T. Franklin Ronda Latham Laurie Manderino Shelly Theriault Proofreaders Elizabeth Frere Devin Hatley Photographers Wade Bruton Amanda Caudle Clyde Derberry Pamela Duff Solomon T. Franklin Kelly Freshcorn Beverly Imes John Neilson Dorothy Vick Doug Walters

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10 Martin Hall: In the Nick of Time!

11 The Blue Line is Coming!

12 UNC Charlotte Wins NC Smart Fleet Award 13 Lizotte Presents at AASHE Conference 14 Bottle Filling Stations: A Success Story 14 Recycling News 15 BES Continuous Improvement Measures 16 Events 17 Birthdays

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Drill Rig for Phillips Road Alignment is Centered in Fall Foilage

Thanks to all contributors!

Facilities Focus is a communication tool for the benefit of all Facilities Management employees to develop a better informed workforce, to foster a greater sense of community, and to build morale. Your ideas are welcomed and appreciated for future issues.

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Please look online for the newsletter at: http://facilities.uncc.edu/about-us/facilities-focus-news

Issue 51 | Facilities Focus

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FACILITIES MANAGEMENT | Vice Chancellor for Business Affairs

A M e s s a g e fro m the Vice Chancellor

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hanksgiving is in the air. The mornings are crisp and the skies are clear. Pumpkins are everywhere, tasty dishes, holiday decorations, and savory smells.

It is a wonderful time to be thankful for our Facilities Management organization at UNC Charlotte.

This year, Facilities Management was recognized at a national level for excellence in all that you do. The APPA Award for Excellence is something that you can celebrate, because every person contributes his or her talent to the wide array of performance required for this recognition. The award is a reflection of the sustained quality of service that Facilities Management brings to UNC Charlotte every day.

As we see our well-maintained and renovated spaces, appreciate our well-heated and cooled buildings, plan for our new construction, revel in our manicured grounds, and lead in sustainability, we grow in appreciations for Facilities Management.

Thanks for a job well done!

Enjoy the holidays!

Cordially,

Beth Hardin

Elizabeth A. Hardin Vice Chancellor for Business Affairs

Vice Chancellor Hardin celebrates along with the FM staff at the APPA Awards Breakfast

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Facilities Focus | Issue 51

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New Recognition | FACILITIES MANAGEMENT

An n o un c i n g the Dire c to r ' s Coin

By Phillip Jones, Associate Vice Chancellor

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n behalf of the Awards Steering Committee, I am happy to announce a new recognition opportunity - The Director’s Coin! This coin may be presented to any Facilities Management or University employee, or any external service provider, sponsor, supporter, who exemplifies Facilities Management’s SHARE values: Safety, Honesty and Integrity, Accountability, Respect for Others, and Excellence.

Facilities Management employees must be in good standing in accordance with Facilities Management Policy Statement #9 (Performance Dependability) and can be awarded the coin more than once a year. I along with the directors will receive an annual allocation and will award coins.

Front

Back

All recipients will be recognized during the July (fourth quarter) All Employees Meeting and also noted in Facilities Focus.

In Facilities Management, people are our greatest resource. We value all of the hard work, dedication, and patience shown by our employees.

Keep up the good work!

Direc tor's Coin: Carolina Air S olutions

By Lee Snodgrass, Facilities Operations

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all is quickly approaching and the leaves and temperatures will soon begin to fall! This means a lot of cleanup work for the Grounds crew and, of course, bringing all of our heating systems up and making sure they are operational.

The past several months have been very busy and full of challenges. Many thanks to all of the Facilities Operations staff for meeting these challenges head on and for being prepared to take on whatever comes next.

We couldn’t do what we do without some assistance from outside contractors.

These companies simply add another level of expertise and make our team even more prepared to serve our customer. A recent example of this teamwork involved Larry Copeland and his team from Carolina Air Solutions.

They provided critical resources that augmented our HVAC trouble shooting of

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repair, maintenance, and equipment replacement needs throughout campus.

On September 10, 2014 at approximately 1:00 pm the Facilities Management and Police building suffered a catastrophic loss of the chiller. We have had challenges over the past several years with this unit and knew that replacement was necessary and planned to do it this winter (December 2014).

Fortunately, Capital Projects had already started the replacement project with the State Construction Office review completed and the project being advertised. Zone 6 Supervisor, Joe Loder, had met with Carolina Air Solutions and discussed the potential need for a temporary unit. Prior to the loss of power, Carolina Air Solutions proactively came out and reviewed the situation.

Lee Snodgrass, Director of Facilities Operations presents a Directors Coin to Larry Copeland, President, Carolina Air Solutions

The biggest challenge now was to get a temporary chiller to campus as quickly as possible. Joe Loder notified Carolina Air Solutions of our urgent need at 1:15 pm and they had a temporary chiller on location and operational by 8:30 pm.

Just to make things a little more challenging, from 6:30 pm until 8:00 pm the University got hammered by a rain storm (over three inches of rain) and Larry and his crew worked through the weather.

For their extraordinary efforts, Carolina Air Solutions received the distinguished Facilities Management Director’s Coin.

This coin may be presented to those who go above and beyond the call of duty.

Issue 51 | Facilities Focus

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FACILITIES MANAGEMENT | Employee of the Quarter

Employee of the Quarter: Elias Mahfoud

By Laurie Manderino, Facilities Planning

Elias Mahfoud’s innovative thinking has earned him the Employee of the Quarter Award

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ongratulations to Elias Mahfoud for being awarded “Employee of the Quarter” at the Facilities Management first quarterly meeting of the 2015.

Mr. Mahfoud became a member of the Facilities Information Systems (FIS) team in July of 2013. His first assignment was a space management project.

a day rather than the three days it was taking before. This time savings frees up Facilities Information Systems to focus more on projects and therefore is a significant cost savings for the University.

Fred Brillante, Director of FIS, stated, “Elias has done an excellent job pioneering a new process management system. He consistently goes above and beyond to ensure that Facilities Information Systems produces the highest quality product with great efficiency. Users ask for something incredible and voilà it is completed. Customers have come to rely on Elias due to his phenomenal solutions.”

While working on space approvals, he realized that the lack of a unified approval system made implementing new approval processes difficult and hard to troubleshoot. Subsequently, he came up with the idea of designing a process management system within ARCHIBUS to streamline processes and approvals.

Earlier this year, he started working on the new process management system as part of the campus key management project. This new system enabled his colleague’s project to more easily finalize. Because of Mahfoud’s innovative thinking, approval processes can be implemented in half

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Additionally, the new process management system allows Facilities Management to build approvals and workflows in a structured way using a self-documenting code. This makes it easier for FIS to detect errors and restructure processes in the future; consequently, improving efficiency.

Phil Jones presents the Employee of the Quarter plaque to Elias Mahfoud

Facilities Focus | Issue 51

Elias is currently completing a master’s degree in computer science and shared that he “enjoys drawing, playing the piano, 3D design, and writing video games (more like attempting to!).”

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Team of the Quarter | FACILITIES MANAGEMENT

Team of the Quarter: APPA Award for Excellence Committee

By Ronda Latham, BES & Recycling

Chip Yensan

Laurie Manderino

Melanie Witherspoon

Shelly Theriault

C O N G R AT U L AT I O N S : Chip Yensan - Associate Director | Research & Economic Development | Charlotte Research Institute, Laurie Manderino - Office Manager of Facilities Planning, Melanie Witherspoon - Director of Facilities Business Office, Shelly Theriault - Communications Officer, and Casi Shepardson - Committee Chair (not pictured)

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hese individuals led our yearlong self-assessment which included gathering a multitude of information and data, assessing the data, identifying gaps, and writing an extensive report. The work required interfaced with every part of Facilities Management and each individual rose to the challenge, meeting difficult deadlines on time, often requiring extra work after normal duty hours, which was accomplished in addition to their normal duties. Some of the duties

included: cover design, compiling the report, research, meeting scheduling, gathering, resizing and inserting photos, meeting and escorting the APPA judges. The end result of their work was a 44 page Award for Excellence submission to APPA. As a result of their efforts, Facilities Management received APPA’s prestigious 2014 Award for Excellence which is bringing national recognition and praise to our department and the University.

Laurie Manderino

The committee expressed their feelings as, “It was an honor to be selected as Team of the Quarter.

However, the award was only possible with the help of all of you at UNC Charlotte who contributed information to the report. Thank you to everyone for their help!”

This extraordinary success required outstanding teamwork and effort beyond the norm and they should be recognized for this achievement.

Melanie Witherspoon

Laurie Manderino and Melanie Witherspoon accept the Team of the Quarter Award from Phil Jones

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FACILITIES MANAGEMENT | Safe Teams of the Quarter

S afe TEAM S of the Q uart er

(Statistical Information provided by UNC Charlotte Safety Office)

The following Teams had NO accidents July - September 2014 Building Environmental Services (BES) and Recycling Center City Building (CCB), Charlotte Research Institute (CRI), East, EPIC 1, EPIC 2, Friday, Kennedy, Library, North, South, West, Woodward, and Recycling

Facilities Operations Automotive, Fire Alarms, Grounds, High Voltage, Lock Shop, Renovations, Steam Plant, Zone 2, Zone 3, Zone 4, Zone 5, Zone 6 and Zone 7

First Shift - P ictu r e d above from left to righ t:

Steve Jackson (Grounds) Danny Dang (High Voltage) Gene Sneed (Zone 2) Jerome Crawford (Automotive) Brian Perry (Zone 3) Rosalia Moron-Perez (South) Mark Efird (Renovations) Josh Hyatt (Zone 7) Sara Brooks (North) Sammy Moore (Zone 4) Janet Davidson (CCB) Eddie Seegara (Zone 5) Lily McDuffie (EPIC 1) Bob Fitzgerald (Zone 6) Jim Fuchene (Fire Alarms) Amir Patterson (Recycling) Randy Hudson (Steam Plant) Safe Teams of the Quarter

Wilfride Joline (Woodward) Angela Mullins (West) Franjo Pauler (Library) Marcus Brown (Kennedy) Judy Davie (EPIC 2) Johnny Doyle (East) Radmilla Pavlovic (CRI) Marijan Pavlovic (Friday) Safe Teams of the Quarter Second & Third Shift - Pi ctu r e d above from left to righ t:

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Promotions and New Employees | FACILITIES MANAGEMENT

Pr o m o t i o n s & N e w E m p l o y e e s (July - September 2 0 1 4) New Employees

Promotions

Building Environmental Services

Facilities Operations

Kenneth Foster III, South Zone Supervisor Randy Tillery, BES Logistics Supervisor

John Carter, Grounds, Grounds Worker Terry Eudy, Zone 1, FMT Mechanical Trades

Facilities Business Office Jennah Bennett, Administrative Support Associate

FRIENDLY REMINDER

Facilities Operations Carlos Galtan, Grounds Services Technician Charlie McCann, Grounds Supervisor James Green, Grounds, Vehicles & Mechanic Technician Stephen Barcklow, Grounds Worker Edwin Dill, Grounds Worker Derrick Massey, Zone 5, Mechanical Trades Jason Brissenden, Zone 6, FMT Mechanical Trades

Compensatory time earned for the quarterly Employee Awards Program must be used within 90 days of receipt. If you do not use it, you will lose it!

Awa rds fo r Individual Awards

Team Awards

Benny Reese, Facilities Information Systems Michael Rogers, Renovations

Auxiliary Services Summer Clean Up Projects Chris McKinney, John Renwick, Jack Hartsell, Sammy Moore, David Weimer, Kenyel Spaulding (Zone 4) and Dan Reichert (Zone 6)

Chancellor’s Office Lock Services Steve Conder and Andy Lavoie (Lock Shop)

Colvard HVAC Repairs Paula Lail and G. David Smith (Zone 2)

Facilities Focus Staff and Contributors Solomon T. Franklin, Ronda Latham, Devin Hatley (BES & Recycling), Shelly Theriault, Clyde Derberry, and Beth Brown (Facilities Business Office), Christy Case (Facilities Operations), Amanda Caudle and Elizabeth Frere (Design Services), Pamela Duff (Facilities Information Systems), Laurie Manerino (Facilities Planning) and Dorothy Vick (Capital Projects) Phil Jones and Michael Rogers

App l a u s e Ca rd s Individual

Fiber Optic Network Repair Stanley Gant, James Luchene, Jeffrey Michel, William Clark, Jeffrey Briggs, Robert Whisnant (Fire Controls Group)

Team

Kathy Fisher, Automotive Pamela Duff, Facilities Information Systems Jonathan Coty, Facilities Information Systems James Williams, Renovations

Event Office Maps Andrew Futrell and Michael Peddycord, Facilities Information Systems

Customer Services to the Chancellor’s Office Lee Snodgrass, Paul Taylor, David Smith, and Helen Giroux, Facilities Operations

To view awards photos and read detailed descriptions of nominations, visit: ht t p: / / f aci l i t i es. uncc. edu/ a b o u t - u s / a w a rd s - p ro g ra m/ p a s t - a w a rd - re c i p i e n t s

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FACILITIES MANAGEMENT | Staff News

We l co m e J enna h !

By Shelly Theriault, Facilities Business Office If you haven’t already been greeted by her warm smile or quickly helped with a request or issue, be sure to stop by and meet Jennah, FBO’s new Administrative Assistant!

Jennah comes to us with a wealth of experience. At Brown Mackie College, she served as front desk Receptionist, Inquiry Processor, and Administrative Assistant to the Senior Director of Admissions.

Here’s a little bit about her personally:

Jennah Bennett

She recently moved to Charlotte from Greenville, SC. She thinks Charlotte is a “beautiful city with so much to do,” especially since it’s located not too far from the beach or mountains.

She sees Facilities Management a “really great place to work, filled with invaluable opportunity for learning and growth, and the people I work with are wonderful. I feel truly blessed to be part of such an awesome team!”

She’s been married for 24 years to her husband, Bill. They have two children.

Her son is a senior at Winthrop University and her daughter is a freshman right here at UNC Charlotte!

She adds, “I truly appreciate the warm welcome I have received here as a new employee. My co-workers have been very patient and kind, and more than willing to help out as I learn the lay of the land. I want to thank you all for your kindness, I already feel right at home. I look forward to working and growing with you all.”

Jennah is located in the Facilities Management / Police Building and can be reached at 7-0814 or vbennet9@uncc.edu

B e s t Wi s h e s Dio nte !

By Pamela Duff, Facilities Information Systems Facilities Information Systems recently said goodbye to Dionte Sims, our Facilities Mobile Technology Specialist.

We were all sad to say goodbye to Dionte, but wish him the best in his future endeavors at Microsoft.

Dionte accepted a position as an O365 Onboarding Manager where he oversees Office 365 Suite deployments using Cloud Technology.

Dionte had been with the Facilities Management Information Systems team since August 2005. He was an exceptional asset and integral part of the team during his tenure. In 2005, he was hired as our CAFM Administrator where he surveyed buildings and maintained the CAFM system drawings and building floor plans. Based upon unit needs, he also began supporting software, hardware, maintaining inventory, and troubleshooting issues for our Facilities Management team.

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During his tenure, Dionte was honored with multiple awards for excellence.

In January 2007 he was presented with the Employee of the Quarter Award for his hard work during the implementation of the new ARCHIBUS system. ARCHIBUS was implemented right before the winter holiday break in December 2006. While others in his unit were on vacation, he was here every day trying to clean up any issues staff had with the new program including arranging for conferencing with the FIS senior systems administrator and the vendor, AOS, to resolve problems.

Over the last few years, Dionte was promoted to Facilities Mobile Technology Specialist and began working extensively in the field with our Facilities staff implementing and supporting our mobile technology framework.

Facilities Focus | Issue 51

Dionte Sims

Some of Dionte’s contributions include Recycling’s Enterprise Data Assistant (EDA) development, BES Equipment Inventory, and Lock Shop Door Inventory mobile modules.

Please join us in wishing him the best in his new career aspirations with Microsoft.

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FM Training Academy | FACILITIES MANAGEMENT

FM Training Academy

By Clyde Derberry, Facilities Business Office

Learning & Development Updates: Computer Training: Much thanks to Jennifer Toth with ITS for developing and delivering two computer training sessions for our Recycling members. Topics covered were: Windows 7 overview, Microsoft Office and Outlook, and the Internet – navigating the UNC Charlotte website, 49er Express, Banner, etc.

Communication Workshop: Two small group sessions for Facilities Management leaders were completed on October 1 and November 17. This one-day workshop addresses key communication skills such as: Listening, Non-Verbal Communication, Maintaining Emotional Control, Tailoring a Message to Fit the Audience, Writing with Impact & Clarity, and Framing your Message in the Positive. Twenty-seven directors and managers, including Mr. Phil Jones, attended.

Communication Workshop with FM Directors

Targeted Selection Training: In collaboration with Jules Keith-Le, Human Resources Learning and Development Specialist, two training sessions are scheduled in December for FM members involved in the hiring process. Targeted Selection facilitators for these sessions are Joanna Roop and Solomon T. Franklin. The Targeted Selection tool is a critical part of the hiring process where behavioral aptitudes are equally measured and evaluated. Seventeen FM members are scheduled to attend.

Upcoming Training Topics: CPR/1st Aid Training: for Supervisors, Electricians, and HVAC members initially with more training later in 2015.

Technical Training: three to four trade related sessions to be scheduled January through April.

DID YOU KNOW? FM Safety Committee Zone 1 – Rocky Germani

Automotive - Bobby Robinson

Zone 2 – Paula Lail

High Voltage - Ray Butler

Zone 3 – Brian Perry

Key Shop – Andy Lavoie

Zone 4 – Kenyel Spaulding

Steam Plant – James Mechum

Zone 5 – Eddie Seegars

Renovations – Jeff Efird

Zone 6 – Tony Williams

BES – Allen Gayden

Zone 7 – Josh Hyatt

Recycling – Henry Bennett

Electricians Have you checked out the Electrician Developmental Matrix?

It’s a detailed guide on how to improve your skills as an Electrician.

Ask you Supervisor about it!

Grounds - Jon Canapino

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FACILITIES MANAGEMENT | Capital Projects Update

Martin Hall

I n t h e n ic k of t i m e !

Thanks again to everyone involved in helping get Residence Hall Phase XII (now called Martin Hall) through state inspection in time to receive the first occupants on August 13. Even though we were literally moving appliances in while the students were moving in, all has ended well and the residents have no complaints. This 408 bed residence hall is comprised of 4 bedroom, 2 bath apartments. I think all will agree that Martin Hall enhances the east (village) side of campus and is a definite improvement over Smurf Village.

The Cone Plaza renovation is almost finished! If not completed by the time this article is published, expect it to be shortly thereafter!

Tom Stutts

Cone University Center Plaza

Cone University Center Plaza

Final inspection for South Village Dining Facility is expected to be held in early December. It will be officially called South Village Crossing when opened.

Below are photos of interior work as they were finishing up. What an upgrade from the previous residence dining hall. Students, faculty, and staff will love dining here!

It is with much regret that we announce the retirement of Tom Stutts at the end of the year. Tom, who graduated from UNC Charlotte in 1979, joined the University staff in 2003 after working as a project manager with a private firm.

While we have been unable to confirm his last day, we know it will be sometime within the second week of December 2014.

While he is looking forward to spending his time with the grandchildren, Tom said “it was not an easy decision to make, because I enjoy my job and the people I work with, but at some point, we all have to go”! I suspect he’ll find time to meet the other TSs (Tom Sparks and Tony Schallert) for an occasional lunch at Showmars! Please stop

by FM Room 241 to say goodbye before Mr. Stutts leaves the building!

South Village Crossing - Interior

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South Village Crossing - Interior

Facilities Focus | Issue 51

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Capital Projects Update | FACILITIES MANAGEMENT

The Blue Line is Coming to This Side of Town

By Dorothy Vick, Capital Projects I’m sure most everyone has noticed the significant clearing of trees (approximately 8.14 acres total when completed) along Cameron Blvd adjacent Parking Lot 25 and across the street from Wallis Hall.

What’s happening you ask?

The Blue Line Extension is coming!

Construction has finally begun on campus for the extension which is scheduled for completion sometime in 2017. Charlotte Area Transit System (CATS) is installing the line between 9th Street and UNC Charlotte along North Tryon at street level. The track will bridge over Harris Blvd. and then tunnel under Tryon - just south of the Hight Veterinary hospital - to enter campus to the last stop which will be across from Wallis Hall where site work is currently underway.

The extension of the Blue Line will not only move Charlotte forward but also make travel to and from Uptown Charlotte an enjoyable change, particularly on game days!

Path of the Blue Line construction

Path of the Blue Line construction

Station

Wallis Hall JW Clay Boulevard | UNC Charlotte Station: Light Rail in median on North Tryon Street. Station on the North side of JW Clay Boulevard.

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The stop will be across from Wallis Hall in the area of land that is currently being cleared away.

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FACILITIES MANAGEMENT | Sustainability

NC Smart Fleet Awards

By Christopher Facente, Facilities Operations UNC Charlotte achieved Smart Fleet Champion status from the NC Clean Energy Technology Center based at NC State. The center provides companies with information, infrastructure assistance, and grants for clean energy projects.

In keeping with states such as Kentucky and Colorado, NC Clean Technology wanted to recognize clean fleets throughout the state. The inaugural event held on October 24 at the Raleigh Convention Center.

Joey Cochran, Grounds Superintendent, Chris Facente, Automotive Supervisor, and Steve Kalland, Executive Director of the NC Clean Energy Technology Center

Eighteen awards were distributed at with only four Champion level fleets.

UNC Charlotte was the only champion level winner in the Charlotte Area.

UNC Charlotte was recognized for providing 45% of the growth of the UNC System and continued to grow the alternate fuels portion of the fleet.

The other Champions were EPES Transport, Town of Chapel Hill, and the Town of Cary. There are three Smart Fleet designation levels (see the diagram above) and the difference between the levels is the availability of your fleet’s historical data as well as other activities related to outreach and education.

GEM Vehicle Program

Joey stated, “Steve Terry, along with support from Phil Jones and Charles Puckett, laid the groundwork for the alternate fuels vehicles programs still in place today.

Larry Lane, former Automotive Supervisor and I implemented the program for many years. Larry spent countless hours working to promote this program. Chris Facente, our new Automotive Supervisor, and I are committed to continuing this program.

Without everyone’s support of the alternative fuels program we would not have earned this award. Kathy Fisher, Motor Fleet Administrator, also compiled the information from Fuel Master.”

By Steve Terry, Design Services The GEM vehicle program started in early 2004 when I approached Charlie Puckett, Director of Facilities Operations, about vehicles for construction operations. We discussed vehicle types and I inquired about electrics. At the time, there was one old golf cart and a 2002 GEM (Global Electric Motorcar) owned by another department on campus.

During that interim, Phil Jones asked me to fill in a seat as a stakeholder representative for UNC Charlotte Facilities Management at the Clean Cities Coalition session that summer.

I met Anne Tazewell of the UNC State Solar Center program as well as others interested in electric vehicles.

During discussion, I learned of the State requirements for fleet upgrades

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to meet emissions standards as well as the State Energy Commissions matching grant program.

With help from many, I wrote a grant that provided matching costs for electric vehicle procurement. With Phil Jones’ blessing (and funding!), the GEM fleet was born. FM1 and FM2 are pictured on page 13.

Working with then John Carpino, Preventative Maintenance Supervisor, I acquired two basic GEMS so supervisors and office staff could move across campus quickly and quietly to expedite work and other important business.

Mr. Jones took a shine to FM1 and its performance and authorized four more

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for operations. Two for Renovations and two were modified to function as construction vehicles for informal project assignments.

Before year’s end, we procured four more that were used in the electrical and HVAC) shops; thus the beginning of the electric vehicle (Low Speed) fleet for Facilities Management.

Over the next three years, I worked with the other shops to procure vehicles and soon campus clients (COE, Athletics, Cone Center etc.) were calling and asking for information, specifications, and finally, best product selection for electric vehicle products.

Continued on page 13

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Sustainability | FACILITIES MANAGEMENT

Lizotte Presents at International Conference

By Laurie Manderino, Facilities Planning On October 28, 2014, Michael Lizotte, PhD, UNC Charlotte Sustainability Officer, was a presentor at the Association for the Advancement of Sustainability in Higher Education (AASHE) Conference and Expo in Portland, Oregon. AASHE is made up of colleges and universities, businesses, and nonprofits working together to spearhead the sustainability transformation.

Dr. Lizotte’s topic, “Sustainability Committee Structures”, explored effectiveness of committees as a common organizational tool for sustainability on campuses, communities, and businesses.

Leaders and sustainability staff use committees to provide expertise, stakeholder representation, coordination, institutional memory, and fresh perspectives. He reviewed some common campus committee structures used for sustainability initiatives and how they evolve as the initiative matures.

Dr. Lizotte also took advantage of two full-day professional development workshops, one titled, Developing a Campus Living Lab, and the other A, Sustainability Officers Workshop on Essential Facilitation Tools & Technology to Advance Communication Skills, Leadership, and Project Management on Campus.

This year’s conference had more than 1,800 participants in attendance and is, “the largest stage in North America for sharing effective models, policies, research, collaborations, and transformative actions” in sustainability.”

Continued from page 12

Steve Terry and John Carpino pose with newly acquired GEM vehicles in 2004.

When I was promoted from Renovations Supervisor to Design Services, the GEM flag followed. It was soon picked up by the new motor fleet supervisor and the superintendent of Grounds as motor fleet moved under his supervision.

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NEW BES MONEY SAVING INITIATIVE Building Environmental Services (BES) will soon implement another innovative solution to their operations; thus, saving the University tens of thousands of dollars per year. After an in-depth analysis of paper towel dispenser and paper towel vendors, BES has selected a new vendor.

Approximately 2,000 new VonDrehle dispensers will be installed through the assistance of several BES technicians, managers, and supervisors during the week of December 15-19, 2014. This time frame takes advantage of the “low volume of students, faculty, and staff on campus,” said Brian Guns, Director of BES & Recycling.

“The switch from Georgia Pacific to VonDrehle represents a $57,563.60 per year savings on paper towel purchases,” said Guns. After identifying VonDrehle as the most attractive offering from the University’s perspective, BES conducted a pilot test of the VonDrehle dispensers and paper. In February 2014, 60 VonDrehle paper towel dispensers were installed in three campus buildings (PORTAL, Robinson Hall, and Rowe Building).

These dispensers are performing extremely well and the paper quality is equal to or better than the quality of the Georgia Pacific paper towels.

Guns also recognized the work done by Rob Arthur, SDI Warehouse Manager, for compiling and analyzing the large amount of potential vendor information that was pivotal for decision making.

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FACILITIES MANAGEMENT | Sustainability

B o t t l e Fi l l i ng Statio ns a re a S uccess

By Amanda Caudle, Design Services David Daignault, Electrical Engineer in Design Services, has been collaborating with Trent Barnes (Student Activity Center and Venue Management department), Zone 1 personnel (Daniel Mullins, Dennis Campbell, John Garst, Darrell Morgan, Joe Coleman, and Scott Coley) and CGI (Charlotte Green Initiative, a student organization), to replace the drinking fountains at the Jerry Richardson Football Stadium with bottle filling stations.

filling stations. This year, at the other two locations, we again replaced two of the three drinking fountains with bottle filling stations. Each pair of bottle filling stations is served from a single remote chiller (cooling unit).

Since their installation, the bottle filling stations have been popularly used as evidenced by their long lines. The stations installed this year have a larger chiller with the hope to provide cool water to a greater number of fans using the stations.

The bottle filling stations support the zero waste initiative at the football stadium and were purchased with funds provided by CGI. Last year, four out of six had bottle filling stations installed. At each location, two of the three drinking fountains were replaced with bottle

The initial installation last year was performed by the original contractors due to warranty issues. The most recent phase was installed by Zone 1 personnel who specialize in plumbing and electrical services. The plumbers removed existing drinking fountains and installed the new stations, including the remote chiller and piping

between the chiller and the station.

The electricians supplied electrical power to the chillers, which completed the new bottle filling stations install.

R e c yc l i n g N e ws

By Devin Hatley, BES & Recycling

As you may have heard, the University has embarked on a campaign to make Jerry Richardson Football Stadium a zero waste stadium. Zero waste is typically defined as an effort to reach a 90% diversion rate, meaning that 90% of the waste stream coming from the stadium is either recycled or collected for composting. After game one, we are able to report that we reached an 87% diversion rate, which is still outstanding in itself.

Zero waste is not easy and requires a commitment from the University, Athletics, volunteers, managing departments, food service, students, stadium management, and fans. Just like football, winning requires everyone to be on the same page, pulling in the same direction, and working toward the same goal. Like Charles M. Schwab said, “a person can succeed at anything in which there is enthusiasm.”

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Have Twitter™ or Facebook™!?

A new social media account has been created to connect facilities employees across North Carolina. With the leadership of Brian Guns, NCAPPA President, we were able to form a social media committee to promote NCAPPA and its members.

The goal is to share information about what’s happening at various member institutions, future conference information, and create a “living” documentary during the NCAPPA conference.

Let’s share all the good things that we do with others in the state. To help the account grow, please send photos or project information going on in your shop to Devin Hatley at dlhatley@ uncc.edu.

Facilities Focus | Issue 51

Kathy Boutin-Pasterz , Recycling Corodinator, and Kelly Hughes, past president of the Earth Club

After nine years at the University, our Recycling Coordinator is moving on.

During her time, Kathy not only made a huge impact on the department, but on the people she worked and interacted with. She recently joined her husband, Pete, in Portand, Oregon for the next leg of her journey, no doubt, carrying along her personal commitment to the environment, and zest for making a difference.

Have fun in the Pacific North West Kathy!

You will be missed.

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Continuous Improvement | FACILITIES MANAGEMENT

B ES Co nt i nu o u s I mprove ment M easures

By Solomon T. Franklin, BES & Recycling

BES R e - o rg U p d ate BES is in the Implementation Planning Phase of the Re-org

Katherine Humphries-Jenkins

Joe Scollo

Vanessa Dodd

Althea Cook

In October 2014, members of the BES team attended Janitor University. This team was comprised of Joe Scollo (BES Night Manager), Vanessa Dodd (BES North Area Manager), Althea Cook (EPIC Zone Supervisor), and Katherine Humphries-Jenkins (North Zone Supervisor).

Janitor University is a comprehensive five-day (36 hours total) leadership and professional development course designed for cleaning organization executives. Students at Janitor University are immersed in learning the elements of a successful (OS1) operation based on the ManageMen, Inc. Philosophy of Cleaning.

The Janitor University Philosophy of Cleaning: 1. Clean for Health first then for appearance 2. Treat cleaning workers as first class citizens 3. Simplify, Simplify 4. Utilize the ‘Clean Syndrome’ 5. Go beyond compliance on safety regulations 6. Minimize environmental harm 7. Exceed expectations In this course participants were introduced to the following topics: Janitor University’s Philosophy of Cleaning; Cleaning Health and Science; Reducing Waste and Simplification; Functional Management; Data Tracking and Logistical Planning; Going ‘Beyond Compliance’ in Safety Regulations; Minimizing Environmental Harm; Treating Cleaning Workers as First Class Citizens; and Tailoring Your Current Cleaning Operation to (OS1).

Having BES leadership attend Janitor University was a key action step in implementing an (OS1) Pilot at UNC Charlotte.

Earlier this year the BES team worked with ManageMen, Inc. to have an (OS1) Baseline Audit conducted by Mr. Ben Walker (Director of Business Relations at ManageMen, Inc.), an APPA Audit conducted by M. Alan Bigger (APPA Fellow and former APPA President), and three buildings work loaded by Mr. Tim Poskin (Chairman of the Cleaning Industry Think-Tank). These actions have led to approval for an (OS1) Pilot to be conducted in Spring 2015.

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BES is in the process of reorganizing its organizational structure, zone assignments, and shift structure. Each BES Zone Supervisor will have two Advanced Lead Technicians to serve in their Zone (Weekend Lead Technician / Evening Lead Technician). Each Floor Crew Supervisor will have one Advance Floor Crew Lead Technician to serve in their Area (North Area Floor Crew Lead / South Area Floor Crew Lead).

Interviews for Lead Technicians were conducted throughout the month of October 2014 using the Targeted Selection Process. The Interviews for Lead Technicians were conducted by three Hiring Committees comprised of BES Managers and Supervisors.

The Hiring Committees reflect the Areas and Zones that the BES Supervisors will transition into in March 2015: North Area Hiring Committee - Vanessa Dodd, North Area Manager - Althea Cook, EPIC Zone Supervisor - Debra Mayfield, CHHS Zone Supervisor - Subhash Pandya, Woodward Zone Supervisor South Area Hiring Committee - Greg Kish, South Area Manager - Katherine Humphries-Jenkins, McEniry Zone Supervisor - Candis Robinson, Library Zone Supervisor - Bonnie Peoples, Kennedy Zone Supervisor - Kenneth Foster, Colvard Zone Supervisor Floor Crew Hiring Committee - Joe Scollo, Night Manager - Rob Ervin, North Area Floor Crew Supervisor - Bill Costello, South Area Floor Crew Supervisor Solomon T. Franklin, Program Development and Education Coordinator, served as the Targeted Selection Coordinator for each of the Lead Technician Hiring Committees.

Once the Lead Technicians are selected, the BES leadership will determine the zone assignments for the remaining BES Technicians.

BES Technicians will be placed in the new Zones according to the best fit that will address the business need of the unit. All BES Technicians will receive an official letter from Brian Guns, BES & Recycling Director, on December 16, 2014. The start effective date for the BES Technicians to report to their new Zone Assignments will be during March 2015 (Week of Spring Break).

Issue 51 | Facilities Focus

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FACILITIES MANAGEMENT | Events

A P PA Awa rd Bre a kfa st

Below are highlights from the APPA Award Celebration Breakfast held September 16, 2014. Dr. Philip L. Dubois, Chancellor, and Beth Hardin, Vice Chancellor for Business Affairs, were speakers

M a r k Yo u r Ca lend a r s November 27-28 Thanksgiving December 2 Facilities Management Holiday Party 24-31 University is closed for Winter Break January 1 New Years Day 19 Martin Luther King, Jr. Day 30 Strategic Planning - PORTAL 242

Facilities Management Holiday Party

12 Southern Days of Christmas December 2, 2014 11:00 a.m. - 1:30 p.m.

Student Activity Center - Third Floor Salons Buffet Meal Fun**Fellowship**Door Prizes**Entertainment

JOIN US!!

February 12 Appalachian Energy Summit Mid-Year Meeting at

Center City Blvd

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January 15, 2015 (1st Shift) 10:00 am | Cone Center, McKnight Hall January 22, 2014 (2nd/3rd Shift) 10:00 pm | CHHS 281 This All Employees Meeting is designated for questions from our staff to our leadership.

Please submit questions for Mr. Phil Jones and the directors to address to BEVERLY IMES at brimes@uncc.edu or call 704-687-0513

by January 10, 2015

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Did You Know?... You can go to the Campus Special website: http://www.campusspecial.com/unc-charlotte/coupons Focus | Issue 51 for Facilities all types of discounts for UNC Charlotte faculty/staff.

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Birthdays | FACILITIES MANAGEMENT

H a p py Bi r th day N ovem ber 2014 - Ja n uar y 2015

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Issue 51 | Facilities Focus

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The University of North Carolina at Charlotte Facilities Management 9201 University City Blvd.

Charlotte, NC 28223-0001

We S . H . A . R . E . Fa c i l i t i e s M a n a g e m e n t Va l u e s : S a fe t y, H o n e s t y a n d I n t e g r i t y, Ac c o u n t a b i l i t y, R e s p e c t fo r O t h e r s, E xc e l l e n c e 18

Facilities Focus | Issue 51

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