Welcome 2 2 2 2 2
Checklist What is the UNA? UNA Board of Directors UNA Membership
Housing 3
3 3
Leasehold Properties Services Levy and Rural Tax
Community Services
Community & Recreational Services Education and Child Care Services Recycling and Waste Services Safety Services Transportation Services Licenses and Permits
Community Facilities
Community Services Card Free Access Preferred Rate Parks and Community Gardens
4-8 4 5 5-6 6 6-8 8
9-11 9 9 10 11
Meet People and Get Involved
12
Communications Volunteering
12 12
New To Canada Health Care Services Social Insurance Number (SIN) Vehicle Licenses and Registration Strata Living Emergency - 911 School Immigrant Settlement Agencies English as a Second Language (ESL) Resources on Vancouver’s West Side
Community Facilities Map
13-16 13 13 14 14 14 15 15 16
17-19
Contact Us 20
The UNA Office The Old Barn Community Centre Emergency Number -Fire, Police, Ambulance Non-Emergency Numbers
1
20 20 20 20
TABLE OF CONTENTS
WELCOME
Welcome
The UNA is responsible for providing municipal functions like parking regulation, public realm maintenance, street and sidewalk repairs. The UNA delivers community recreation programming and also acts as the liaison for the community’s use of UBC athletic facilities. Residents’ opinions, views and concerns are heard through the UNA and help shape future development and the allocation of community facilities at UBC.
Congratulations and welcome to your new neighbourhood! Moving to a new neighbourhood is an exciting time, but it can be confusing. This Newcomers’ Guide has information that will help you settle in the UNA.
Checklist of things to do in your first few weeks:
UNA Board of Directors
Visit the UNA’s website: www.myuna.ca to learn more about the UNA ● Apply for the UNA Community Services Card (page 9) ● Apply for UNA membership (page 2) ● Register for the next Newcomers Orientation ● Visit The Old Barn Community Centre (www.oldbarn.ca - 6308 Thunderbird Blvd.) (page 16) ● Explore your neighbourhoods and the UBC Campus ●
The UNA Board of Directors approximates a municipal council for UBC’s residential neighbourhoods. The Board is currently comprised of four directors elected by UNA residents, two directors appointed by UBC and one appointed by the Alma Mater Society (AMS). The number of elected directors is determined by the number of housing units and will increase over time.
What is the UNA?
UNA Membership
Now that you are living on the UBC campus in Vancouver and in the UNA, you may be surprised to learn that you are not living in the City of Vancouver, but on unincorporated provincial lands referred to as Electoral Area A.
Becoming a UNA member is the best way to become involved in your community. UNA members are eligible to vote in UNA elections and to stand for election as a UNA director. The Board decides how the UNA budget will be spent and also makes decisions that affect most of the day-to-day lives of all residents.
The University Neighbourhoods Association (UNA) was established in 2002 to bring governance to and promote the creation of a vibrant, diverse and sustainable community for the residents of UBC’s residential neighbourhoods. In 2012, approximately 8,000 residents live in five UNA neighbourhoods: Hampton Place, Hawthorn Place, Chancellor Place, East Campus, and Wesbrook Place - our newest neighbourhood.
Anyone 18 years of age or older, who lives in a UNA neighbourhood, is eligible to become a UNA member. Membership is free and you may apply online at www.myuna.ca. If you have any questions about becoming a UNA member, contact the UNA Office by email at reception@myuna.ca or phone 604.827.5158.
The websites for the UNA and The Old Barn Community Centre contain information about your community. Visit www.myuna.ca and www.oldbarn.ca regularly to keep up to date! 2
Housing HOUSING
Leasehold Properties All UNA neighbourhood housing is leasehold property. This means that the home owners do not own the land, but lease the land from UBC. Home owners can freely buy and sell their homes through assignment of their leases until the lease expires, typically in 99 years.
Services Levy and Rural Tax Home owners in the UNA pay a Rural Tax to the Province of British Columbia and a Services Levy to UBC. The two added together are comparable to the City of Vancouver municipal tax for a similarly assessed property. The Services Levy is collected as a “landlord charge” or additional rent and is, deposited into the Neighbours’ Fund which funds the UNA Operating Budget.
There are several reserves held within the Neighbours’ Fund, acting as an insurance policy to allow for any large unexpected or cyclical costs which are too large to be managed within the annual operating budget of the UNA. ● Infrastructure Replacement (used for streets, water, and lights)
For more information about the Services Levy, contact the UBC Finance office at 604.822.3596. For more information about the Rural Property Tax, phone 604.660.2421or 1.250.387.0555.
● Capital (for replacing the community centre building and play equipment in UNA parks)
If you are renting a property, please speak with your rental agency for any information you may require.
● Contingency (to provide for unanticipated annual financial costs)
● Rate Stabilization (to guard against unforeseen changes in the City of Vancouver tax rates)
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COMMUNITY SERVICES
Community Services
Wesbrook Community Centre A new community centre in Wesbrook Place is expected to open in the near future. Some key elements of the new community centre include a gymnasium and fitness centre, meeting rooms, a dance studio, and child minding. Visit www.myuna.ca.
Community & Recreational Services The Old Barn Community Centre The Old Barn Community Centre, located at 6308 Thunderbird Blvd. is a welcoming place where you can come to work out in the Exercise Room, enjoy a coffee or something to eat at the coffee shop, attend a program, community celebration or simply visit with your family and friends in one of the Community Centre’s public spaces. The building is equipped with wireless internet and plenty of places to plug in your laptop.
Other Recreational Services You can also access other recreational services provided by UBC or the City of Vancouver. On UBC campus, UBC Athletics offers recreational programs. Visit www.rec.ubc.ca or call 604.822.6000 for more information. The City of Vancouver Board of Parks and Recreation operates 22 community recreation centres - West Point Grey, Dunbar, and Kitsilano Community Centres are the closest. For more information, see page 16 or visit www.vancouver.ca/parks.
The Old Barn offers programs for everyone in your family, from toddler, preschool, children, youth, adults to seniors. Programs include arts, fitness, martial arts, educational, language, dance and music classes. All programming and community events information can be found in the program guide or at www.oldbarn.ca. The Program Guide is published three times each year (Spring & Summer, Fall, Winter) and is delivered to homes in March, August, and December.
The Old Barn hosts special events throughout the year: ● Lunar New Year Celebration (January or February) ● Easter Crafts (March or April) ● Earth Day Celebration (April) ● Canada Day Celebration (July) ● Evening in the Park Series (July & August) ● Annual Barn Raising Celebration (September) ● Halloween Party (October) ● Christmas Celebrations (December) ● Community Skating Party (December) 4
Education and Child Care Services
Child Care
Education There are two public schools serving families living at UBC and the University Endowment Lands: University Hill Elementary School (uhill-elem.vsb.bc.ca) and University Hill Secondary School (uhill-sec.vsb.bc.ca). To register your child for school, phone the Vancouver School Board (VSB) at 604.713.5000 or visit their website www.vsb.bc.ca.
Recycling and Waste Services Recycling and Waste
UBC offers undergraduate, graduate and PhD programs in 12 different faculties. For information on post-secondary academic programs, please visit www.ubc.ca. For information on continuing studies courses for adults, visit www.cstudies.ubc.ca.
Recycling and waste services are provided through your strata or property management company. Check with your strata council property manager for more information. Composting All UNA buildings are eligible to become part of UBC’s organics collection program by joining the UNA/UBC composting program. The organic waste collected through this program goes to the UBC InVessel Composting Facility in Wesbrook Place where it becomes compost. To find out more about how your strata can participate in the composting program, visit www.myuna.ca/or phone 604.827.5158.
Planned school sites at UBC include: 1. The new secondary school on 16th Ave. at Ross Dr. in Wesbrook Place, is expected to open in late 2012. It will house Grade 9 through 12. (Capacity: 800 students). 2. A new elementary school will replace the existing University Hill Secondary school at Acadia Rd. It will house kindergarten through Grade 8. Capacity; 860 students. 3. The existing University Hill Elementary school will be realigned to accommodate kindergarten through Grade 5. (Capacity: 410 students). 4. A third elementary school site has been identified in Wesbrook Place for future development. For further information call VSB Planning and Facilities at 604.713.5254. 5
COMMUNITY SERVICES
UBC Child Care provides a range of services to meet the needs of families living, working or studying at UBC. UNA residents with no affiliation to UBC have access to 24 daycare spaces in UBC Child Care. To learn more, visit www.childcare. ubc.ca. For information about non-UBC childcare and list of service providers, visit www.wstcoast.org.
COMMUNITY SERVICES
The UBC Campus Security provides 24hour assistance, seven days a week. Call 604.822.2222 if you have a safety concern or security situation. The Blue Light Phones can be found at various locations around campus. They are not just for emergencies, but also provide you with direct phone access to Campus Security. For safety concerns and general assistance (including directions), push the button once and Campus Security will answer your call. For more non-emergency phone numbers, see page 20.
E-waste You can drop off electronic waste, including old computers and related equipment at UBC Waste Management (2329 West Mall). There are boxes located at the Old Barn Community Centre (6308 Thunderbird Blvd.) where you can deposit household batteries and cell phones for recycling. For more information, visit www.myuna.ca.
Transportation Services Public Transit TransLink is Vancouver’s transit authority. It operates buses, skytrains, seabuses and the West Coast Express. Vancouver is divided into three transit zones. All buses that come to UBC stop at the bus loop (Wesbrook Mall near MacInnes Field and the Student Recreation Centre).
Safety Services The UNA neighbourhoods are safe neighbourhoods with a lower crime rate than many parts of the Lower Mainland. The RCMP provides policing for the entire campus community and is located at 2990 Wesbrook Mall. The RCMP non-emergency phone number is 604.224.1322.
To get more information on schedules or to plan a trip by public transit, visit www.translink.ca or call 604.953.3333. You can also pick up a bus schedule and route map from the UBC Bookstore (6200 University Blvd.)
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Community Shuttle Buses
Parking Residential buildings in the UNA provide underground parking for its residents. Check with your strata council or rental agent for your building’s parking rules. On street parking in each neighbourhood is very limited. The current interim parking rules allow residents and their visitors to park on the street for free. To learn about the parking rules in your neighbourhood, visit www.myuna.ca/
School Bus Program The UTown@UBC School Bus program is a volunteer-run, non-profit program that transports children living at UBC and UNA to five neighbouring public schools: University Hill Elementary, Queen Elizabeth Elementary, Queen Mary Elementary, Queen Elizabeth Annex and Southlands Elementary. To learn more about this program or to pick up a registration form, email utownbus@gmail.com.
There are many paid parking options on UBC campus, including parkades, onstreet metered parking, and surface lots. For more information, visit www.parking.ubc.ca. Proof of residency can include a driver’s license, lease agreement or current month’s utility bill.
The principle behind on-street parking is to provide neighbourhood residents and visitors, including service vehicles and shoppers, an opportunity to park their vehicles in UNA neighbourhoods for short periods of time. Parking regulations are enforced by the BC Commissionaires on behalf of the Ministry of Transportation and Infrastructure (MOTI), who have the authority for the roads in the neighbourhoods. The UNA office issues parking decals and permits to the residents. If you find that your car is missing: 1. It may have been towed if you have parked in violation of the posted signage. Call: a. Drake Towing: 604.251.3344 b. UBC Parking and Access Control: 604.822.6786 c. UBC Campus Security: 604.822.2222 2. Call the RCMP: 604.224.1322. 7
COMMUNITY SERVICES
There are three community shuttle routes at UBC. C19 goes from Alma and Broadway along NW Marine to UBC. C20 covers destinations and residences on the west side of campus including Totem Park, the UBC Botanical Garden, Nitobe Memorial Garden, the Museum of Anthropology and the Chan Centre. C22 serves residents on the east side of campus, including Hampton Place and Fairview/Acadia. All routes begin and end at the north side of the Student Recreation Centre, adjacent to the diesel bus loop, and provide connections with existing services at the UBC loop and service to UBC Hospital. To view a route map and timed schedule, visit www.transportation.ubc.ca.
COMMUNITY SERVICES
Licenses and Permits
WHO requires a parking decal or visitor permit: ONLY residents from Hawthorn Place and Wesbrook Place
Animal Licenses and Control It is possible for UNA residents to licence their dogs with the City of Vancouver. A licence helps to protect your dog should it go missing. To find out more, go to City of Vancouver Animal Control (vancouver.ca/ commsvcs/LICANDINSP/animalcontrol/ index.htm) or phone the Vancouver Animal Shelter at 604.871.6888.
WHERE and WHEN to apply for your parking decal or visitor permit: • UNA office (202-5923 Berton Ave.), M-F: 8:30 am – 4:30 pm WHAT to bring: • For Resident Parking Decal: driver’s license and vehicle registration • For Visitor Parking Permit: proof of UNA residency
When walking your pet, please keep them out of the community gardens and children’s playgrounds, and make sure you clean up after any mess they make.
Business Licenses All home-based business operators must obtain a business license from UBC. The application form and fee schedule is available from the office of UBC Permits and Inspections, Campus and Community Planning (2210 West Mall) or online at www.planning.ubc.ca.
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Community Facilities Community Services Card (CSC) UNA residents have long-term preferred access to UBC’s recreational facilities. The UNA Community Services Card (CSC) provides residents with free access or preferred rates to many arts and recreational facilities on campus and in the City of Vancouver. All residents, including children, are eligible for a CSC. To apply, bring your proof of residency to the UNA office (202-5923 Berton Ave.)
COMMUNITY FACILITIES
Nitobe Memorial Garden 1895 Lower Mall T. 604.822.6038 www.botanicalgarden.ubc.ca/nitobe Present your CSC at the Botanical Garden front gate and receive a free Annual Pass, which includes access to Nitobe Memorial Garden. Outdoor Basketball Court The Outdoor Basketball Court is located beside the Thunderbird Parkade on Thunderbird Blvd. This facility is shared by UNA residents and UBC students. Outdoor Skate Park The Outdoor Skate Park will be located beside the Thunderbird Parkade and Outdoor Basketball Court on Thunderbird Blvd. This facility is shared by UNA residents and UBC students. Vancouver Public Library (VPL) West Point Grey Branch 4480 West 10th Ave. T. 604.665.3982 www.vpl.ca Present your CSC at the West Point Grey Branch and receive the VPL library card for free.
Free Access Museum of Anthropology (MOA) 6393 NW Marine Drive T. 604.827.5932 www.moa.ubc.ca Present your CSC at the MOA and receive free access to the Museum, and 10% off at the Museum Shop.
UBC Libraries Koerner Library 1958 Main Mall T. 604.822.2725 www.library.ubc.ca Purchase a UBC Library Card at the Koerner Library. Bring your receipt and CSC to the UNA office, and receive a full reimbursement.
Photo: Goh Iromoto
UBC Botanical Garden 6804 SW Marine Dr. T. 604.822.4208 www.botanicalgarden.ubc.ca Present your CSC at the Botanical Garden front gate and receive a free Annual Pass.
9
UBC Aquatic Centre 6121 University Blvd. T. 604.822.4501 www.aquatics.ubc.ca Present your CSC to receive a discount for drop-in rates.
The Old Barn Community Centre 6308 Thunderbird Blvd. T. 604.827.4469 www.oldbarn.ca Present your CSC to receive a discounted rate.
Osborne Centre 6108 Thunderbird Blvd. T. 604.822.0207 UNA residents have access to gym space and the gymnastics programs at the Osborne Centre. Some classes are run through The Old Barn Community Centre. Check The Old Barn’s Program Guide for program information.
Beaty Biodiversity Museum 2212 Main Mall T. 604.827.4955 www.beatymuseum.ubc.ca Present your CSC to receive a discounted membership rate.
Photo: Beaty Biodiversity Museum
COMMUNITY FACILITIES
Preferred Rate
Doug Mitchell Thunderbird Sports Centre 6066 Thunderbird Blvd. T. 604.822.6121 www.mitchellcentre.com Present your CSC to receive a discount for drop-in rates.
10
Modo the Car Co-op 200 – 470 Granville St. T. 604.685.1393 www.modo.coop Present your CSC to receive $50 in usage credits.
The UNA community is blessed with generous green spaces. Besides the Pacific Spirit Regional Park that comprises 763 hectares of forest and foreshore, neighbourhood parks include the Jim Taylor Park, Hawthorn Park, Eagles Park, and Rhododendron Wood in Hawthorn Place; Iona Green in Chancellor Place; Michael Smith Park and Khorana Park in Wesbrook Place. There are five more new parks being built in East Campus and Wesbrook Place in the near future. See page 17 for park locations. The CSC does not constitute membership in the UNA. UNA membership, which is also free, must be applied for separately. Adults over 18 years of age are eligible for UNA membership, which gives members the right to vote in UNA elections and to run for election. You do not need to be a Canadian Citizen to become a UNA member. For more information on UNA membership, please see page 2 or contact the UNA office at 604.827.5158.
The community is also home to the UNA Community Gardens in Hawthorn Place and community plant stewardship (plantings of herbs, vegetables and fruit trees near The Old Barn Community Centre). New community gardens are opening in 2012 in Nobel Park in Wesbrook Place. For more information, contact the UNA office at 604.827.5158 or email reception@myuna.ca.
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COMMUNITY FACILITIES
Parks and Community Gardens
MEET PEOPLE
Meet People and Get Involved
In BC, work experience which includes volunteer and/or community service, is a component of graduation transitions and is a graduation requirement for all high school students. The Old Barn Community Centre offers volunteer opportunities for high school students. To register, complete the volunteer registration form at The Old Barn front desk or email volunteer@oldbarn.ca.
Communications Get involved in your community, and stay informed about community news and activities. The UNA communicates with you in various ways: ● Weekly email newsletter- myuna announcements – To sign up, visit www.myuna.ca/emailsignup/ ● Websites – www.myuna.ca and www.oldbarn.ca ● Social Media- Facebook linkswww.facebook.com/university neighbourhoodsassociation and www.facebook.com/theoldbarn communitycentre ● Monthly newspaper - The Campus Resident – delivered to your home and available online at www.myuna.ca. ● Annual Report – published each fall available at the UNA office and online at www.myuna.ca.
Join us on FACEBOOK! Keep up to date with all of the latest news and events that happen in your community!
The University Neighbourhoods Association
Volunteering Volunteering is an important part of a UNA resident’s life. It is a good way to meet new people, learn new skills and gain some work experience. To volunteer for various UNA committees, visit www.myuna.ca. To volunteer with The Old Barn Community Centre, visit www.oldbarn.ca/join-us/volunteer/
and the
The Old Barn Community Centre
12
The UBC Faculty of Dentistry operates the UBC Dental Clinic at 2199 Wesbrook Mall. The BC Dental Association offers a list of dentists: www.bcdental.org/Find_a_Dentist/
Health Care Services Medical Services Plan (MSP) The BC Government’s Medical Services Plan (MSP) is for BC residents who are Canadian citizens, some workers, landed immigrants or government-assisted refugees. New BC residents are eligible for MSP coverage after completing a waiting period. Temporary visitors to Canada may not be eligible. Private insurance coverage is recommended.
Hospitals and Walk-In Clinics The UBC Hospital Urgent Care Centre offers specialized treatment for nonlife threatening emergencies. It is located at 2211 Wesbrook Mall. Phone 604.822.7121 for more information. The Vancouver Coastal Health Authority provides an online search tool (www.vch. ca/locations_and_services/find_health_ services/) to help you find health services in the Metro Vancouver area.
MSP pays for most health costs, such as doctors, and most medical tests and treatments, some exceptions apply. When your MSP coverage begins, you will receive a CareCard - this is considered your official identification. Sign your card and take it with you when you go to a doctor, clinic or hospital. For more information, visit www.hibc.gov. bc.ca or phone Health Insurance BC at 604.683.7151.
If your medical concern is not very serious, you can go to a walk-in clinic without making an appointment. The closest walk-in clinic is the University Village Medical & Dental Clinic (228-2155 Allison Rd.)
Doctors There are two types of doctors: family doctors (general practitioners) and specialists. Family doctors take care of most medical problems and may refer you to a specialist if necessary. You are required to make an appointment before going to the doctor. To find a doctor: ● Ask your friends, neighbours or other people in your community. ● Check some hospitals that may have a list of doctors who are taking new patients. ● Visit www.cpsbc.ca to find a list of doctors who are taking new patients
Social Insurance Number (SIN) To work in Canada, you need a Social Insurance Number (SIN). To apply, phone 1.800.206.7218 or visit www. servicecanada.gc.ca. The closest Service Canada Centre is on 125 East 10th Ave. Service Canada also offers Multi-Language Extension services in Cantonese and Mandarin. Visit them at the S.U.C.C.E.S.S. office (28 West Pender St.) or at the MOSAIC office (Floor 2, 1720 Grant St.) See page 15 for details.
HealthLink BC provides health topics, medication and health services available in your area. Phone 811 to speak to a nurse, pharmacist or dietitian. 13
NEW TO CANADA
New to Canada
NEW TO CANADA
Vehicle Licenses and Registration
If you do not have a drivers license, but require BC identification, you can apply for a BC ID card. Take identification to any driver licensing office, pay the BCID card fee and have your photo taken. Your new BCID card will be mailed to you within six weeks. Check www.icbc.com/driver-licensing/BCID for full details.
Driver’s License You must have a licence and insurance to drive in BC. If you have a valid driver’s licence from your country, you can use your licence for 90 days. You must apply for a BC license within 90 days. Visit www.icbc.com or go to the nearest licensing office located at 4126 MacDonald St. or phone 604.661.2255.
Emergency 911 If you have an emergency, there are three kinds of help you can ask for: Police, Fire and Ambulance. You can ask for any of these three services by calling one phone number: 911. Make sure that everyone in the family, including children, knows how and when to dial 911. Write your address by the phone, so that your family can say it quickly in an emergency.
Registration and Insurance After obtaining your driver’s licence, you must register your car, buy licence plates and car insurance. You can do this at any Autoplan (insurance broker). The closest is Westland Insurance on 3318 Wesbrook Mall.
Strata Living
Calling 911 for police and fire help does not cost money, even from a pay phone. You can ask for help in your own language if you do not speak English. Learn to say the name of your language in English. If you dial 911 by mistake, please do not hang up. Stay on the line and indicate you do not need help. If you hang up, the police will attend just in case you do need help.
What is different about living in a strata? ● You own your unit or apartment as well as sharing ownership and responsibility for “common property”. ● You must contribute to the cost of running the building by paying strata fees. ● You also must pay money into a reserve fund, for future long term replacement costs such as painting the building or replacement of gutters. ● Compared to living in a freestanding house, there will be lifestyle restrictions in a strata. There are rules that may affect things including renovations to your home, where you can park, whether you can rent out your unit or whether you can keep pets. The UNA meets with strata presidents and representatives of each neighbourhood three times per year to discuss issues. Visit www.myuna.ca to view the meeting notes.
The Canada Child Tax Benefit is a monthly payment to families to help them with the cost of raising children under age 18. To apply, phone 1.800.387.1193 or visit www.cra.gc.ca. 14
Multilingual Orientation Service Association for Immigrant Communities (MOSAIC)
The Vancouver School Board (VSB) has Settlement Workers to help you and your child settle in the new schools and communities. The UNA and VSB Settlement Workers jointly create many programs to support newcomer parents, such as Newcomer Parents’ Support Groups and some of the Newcomers’ Lecture Series. For more information, call 604.713.5999.
www.mosaicbc.com
Grant Street Main Office 2nd Floor – 1720 Grant St. Vancouver T. 604.254.9626 E. settlement@mosaicbc.com
Pacific Immigrant Resources Society (PIRS)
The Vancouver School Board Multicultural Liaison Workers act as a liaison among school, family and community. They support students, families and school personnel by facilitating communication in spite of linguistic or cultural differences. For more information, call 604.713.5999 or visit www.vsb.bc.ca/multicultural-workers.
www.pirs.bc.ca 210-3680 East Hastings St. Vancouver T. 604.298.5888 E. info@pirs.bc.ca
United Chinese Community Enrichment Services Society (S.U.C.C.E.S.S.) www.successbc.ca
Pender Street Main Office 28 West Pender St. Vancouver T. 604.684.1628 E. settlement@success.bc.ca
Immigrant Settlement Agencies Immigrant Services Society of BC (ISS of BC)
Fraser Street Office 5834 Fraser St. Vancouver T. 604.324.1900; (Chinese) 604.324.8300 ext 107 and 105; (Punjabi, Hindi) 604.324.8300 ext 106 E. settlement@success.bc.ca
www.issbc.org
Drake Street Main Office 530 Drake St. Vancouver T. 604.684.7498 E. settlement@issbc.org
Granville Street Office 300-8268 Granville St. Vancouver T. 604.323.0901 E. settlement@success.bc.ca
The UNA and S.U.C.C.E.S.S jointly sponsor a comprehensive settlement service to help immigrants gain the knowledge and resources necessary to adapt to the Canadian way of life. Services are offered in both English and Mandarin, and include the following: answering inquiries on immigration, citizenship, housing, customs, medical and health, assist in form filling, making referrals and connecting to services and resources in the community. Drop in times and appointments are available at The Old Barn Community Centre (6308 Thunderbird Blvd.) For more information, contact helen.su@success.bc.ca or phone 604.408.7274 ext 2052. 15
NEW TO CANADA
School
NEW TO CANADA
English as a Second Language (ESL) Resources on Vancouver’s West Side Community Centres
Address
Phone #
Dunbar Community Centre
4747 Dunbar St.
604.222.6060
Kerrisdale Community Centre
5851 West Blvd.
604.257.8100
Kitsilano Community Centre
2690 Larch St.
604.257.6976
Marpole Oakridge Community Centre
990 West 59th Ave.
604.257.8180
The Old Barn Community Centre
6308 Thunderbird Blvd.
604.827.4469
West End Community Centre
870 Denman St.
604.257.8333
West Point Grey Community Centre
4397 West 2nd Ave.
604.257.8140
Vancouver Community College
Address
Phone #
Scottish Cultural Centre
8886 Hudson St.
604.263.6955
VCC Downtown campus
250 West Pender st.
604.443.8300
VCC Broadway campus
1155 East Broadway
604.871.7000
English Language Services for Adults (ELSA)
Address
Phone #
Chinese Rhenish Church
5 King Edward Ave.
604.879.1161
Educacentre College
896 West 8th Ave.
604.708.5100
Little Mountain Neighbourhood House
3981 Main St.
604.879.7104
301-2730 Commercial Dr.
604.684.8825
206-2555 Commercial Dr.
604.708.3905
1090 West 70th Ave.
604.263.5015
8268 Granville St.
604.323.0901 ext 107
5834 Fraser St.
604.324.8300 ext 105
Vancouver Public Libraries (VPL)
Address
Phone #
Central Branch
350 West Georgia St.
604.331.3603
Oakridge Branch
191 – 650 West 41st Ave.
604.665.3980
South Hill Branch
6076 Fraser St.
604.665.3965
Churches
Address
Phone #
Marpole United Church
1296 West 67th Ave.
604.266.8822
Sixteenth Ave. Gospel Chapel
2756 West 16th Ave.
604.733.0915
Trinity Baptist Church
1460 West 49th Ave.
604.266.6238
West Point Grey Baptist Church
4509 West 11th Ave.
604.228.9747
Others
Address
Phone #
English Language Institute (UBC)
2121 West Mall
604.822.1555
ISS of BC
333 Terminal Ave.
604.684.2561
MOSAIC Quaker Meeting Place S.U.C.C.E.S.S.
The above information is subject to change. Confirm all contact details with each service provider. 16
Index of Community Facilities on the UBC Campus
Licenses and Permits
University Neighbourhoods Association
22. UBC Campus and Community Planning
Community and Recreational Services
Parks and Community Gardens
1. Beaty Biodiversity Museum 2. Doug Mitchell Thunderbird Sports Centre 3. Museum of Anthropology 4. Nitobe Memorial Garden 5. Osborne Centre 6. Outdoor Basketball Court 7. Rashpal Dhillon Track and Field Oval 8. Spencer Field 9. Student Recreation Centre 10. The Old Barn Community Centre 11. UBC Koerner Library 12. UBC Botanical Garden 13. UBC Aquatic Centre 14. UBC Skate Park (future) 15. Wesbrook Community Centre and turf field (future)
East Campus 23. East Campus Park (future) Hawthorn Place 24. Eagles Park 25. Hawthorn Park 26. Jim Taylor Park 27. Rhododendron Woods Chancellor Place 28. Iona Green Park Wesbrook Place 29. Khorana Park 30. Michael Smith Park 31. Brockhouse Park (future) 32. Mundell Park (future) 33. Nobel Park (future) 34. Unnamed Park (future)
Childcare and Education Services 16. UBC Childcare 17. UHill Secondary (before Sept 2012) & UHill Elementary (after Sept 2012) 18. UHill Secondary (after Sept 2012)
Recycling and Waste Services 35. UBC Waste Management
Emergency Services Other Services
19. Fire Hall 20. RCMP University Detachment 21. UBC Hospital
36. Wesbrook Village (see a list of retailers on the back cover) 37. UBC Dental Clinic 38. University Village Medical & Dental Clinic
Transportation Services 39. UBC Main Bus Loop 40. UBC Trolley Bus Loop 17
COMMUNITY FACILITIES MAP
The map on the following page intends to position UNA Neighbourhoods on UBC Campus, as well as indicate many of the Community Facilities of which UNA Residents have access.
COMMUNITY FACILITIES MAP
Map of UNA Neighbourhoods location and Communit
38
39
28
21 37
9
Chancellor Place
40 13
1 11 3
22 35
4
The map above only intends to position the five UNA neighbourhoods on the UBC campus map, and should not be used as a direct reference to include or exclude any buildings under the UNA jurisdiction. To find out whether your building is part of the UNA, email reception@myuna.ca. The map should also be used as a guide to locate Community Facilities- please refer to exact address for location of buildings. Future developments are subject to change. 18
17 16
Hampton Place 23
East Campus
30
14
Wesbrook Place
20 19 8
2
6
29
7
36 15
5
18
24 26 10 25
Hawthorn Place 27
12
19
31
32
34
33
COMMUNITY FACILITIES MAP
ty Facilities on the UBC Campus
CONTACT US
The UNA Office
Emergency Numbers for Fire, Police, Ambulance
202-5923 Berton Ave. Vancouver BC V6S 0B3 T. 604.827.5158 F. 604.827.5375 E. reception@myuna.ca W: www.myuna.ca
911 Non-Emergency Numbers Campus Security 604.822.2222
Hours of Operation Mon-Fri 8:30 am – 4:30 pm
Poison Control 604.682.5050
The Old Barn Community Centre
RCMP (University Detachment) 604.224.1322
6308 Thunderbird Blvd. Vancouver BC V6T 1Z4 T. 604.827.4469 F. 604.827.3471 E. reception@oldbarn.ca W: www.oldbarn.ca
UBC Hospital Urgent Care 604.822.7662
Hours of Operation Mon-Sun 7:00 am – 10:00 pm Holidays 12:00 pm – 6:00 pm
Vancouver Fire Department 604.665.6000
If you do not reside in one of the UNA neighbourhoods, you may be part of the University Endowment Lands or Acadia Park Residence. Acadia Park Residence (UBC Student Family Housing)
University Endowment Lands (UEL) www.universityendowment lands.gov.bc.ca/
www.housing.ubc.ca/ student-family-housing
5495 Chancellor Blvd., Vancouver T. 604.660.1810 E. Patricia.Kereiff@gov.bc.ca
2707 Tennis Cres., Vancouver T. 604.822.4411 E. family@housing.ubc.ca
This guide was published in May 2012. All information is subject to change. Please check with the UNA office 604.827.5158 or visit www.myuna.ca for updates. 20