UHD Staff Handbook 2023 - 2024

Page 52

Employee Resources Police Department

Facilities Management

The mission of the University Police Department is to provide a safe environment for people and property on the campus. University police services are available 24 hours a day; services include escorting staff to their cars upon request, ensuring safety and security, providing vehicle assistance services to the UHD community, maintaining records of accident/incident/ information reports at UHD, and publishing a report of crimes committed on campus.

Facilities Management (FM) services include work requests, issuance of keys and access codes, housekeeping, electrical and mechanical maintenance, and building construction and renovations. It is also responsible for the campus recycling program for metal and plastic products.

Police officers are available to conduct safety programs and seminars to inform members of the University community about safety and security practices and procedures. Yellow Police call boxes are located near all entrances/exits to all buildings on campus, on all floors of all buildings on campus, at the entrance and exit to the parking garages and satellite parking areas. Police call boxes are also located in all elevators. Police assistance may be requested by activating any call box. Employees and students should report suspicious persons, activities, and criminal offenses to the Police Department, by calling 713-221-8911 for emergency assistance or 713-221-8065 for non-emergency situations. Lost and Found

To initiate a work request or report issues requiring an immediate response, such as water/ spills, broken glass, power outages, lights out, or broken door locks, contact FM by emailing FacilitiesWorkRequest@uhd.edu, call 713-221-8026 or visit the department in the One Main Building, Room S101. Parking UHD-designated parking garages and lots are accessible to University employees by purchasing a parking permit. Parking fees vary by semester and are subject to change. Complete information regarding parking costs, locations, and permits may be obtained from Parking and Transportation Services, Room N-117, or by calling 713-221-8127. All parking at the University of HoustonDowntown is by permit. Employees must present vehicle information (make, model, year, and license plate number), driver’s license, and payment for the parking fee in order to obtain a permit.

The Police Department Records Division, Suite 118-North, provides lost and found services for the University. All lost and found items received by the Records Division are stored for a period of 30 calendar days. After 30 days, unclaimed items are destroyed.

Employee parking is available at the One Main Parking Garage, the Shea Street Building Parking Garage, and auxiliary lots at the Washington Street and Wood Street lots.

The W. I. Dykes Library, Academic Computing Lab, and some other departments operate separate lost and found services. At the end of the semester, these departments turn items over to the Police Department’s lost and found. Since these items have been kept for an extended time period, they are immediately destroyed.

The Information Technology (IT) department plays an integral role in identifying opportunities for the University to meet its goals through the strategic use of technology.

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Information Technology

The IT department provides the University with hardware/software support, user training, staff productivity administrative applications, and a centralized Help Desk for all technology support requests. For additional information about the


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