inTOUCH JULY 2022
your connection to Hospice tou hononga ki Hospice
REMEMBERING ROSIE, A LIFE OF SERVICE Your kind donations supported Rosie’s dignity. When Rosie’s health went quickly downhill in 2021, it was only fitting that in her final months she was shown the care, compassion, and welcoming environment she had always displayed to others, and at Tōtara Hospice we feel privileged to have been a part of that journey. Rosie’s life was centred around what she could do for others. She was a retired nurse and counsellor, married to retired GP Dr. Jack Fraser; together they ran a solo practice in Pakuranga serving their local community. In retirement, a love for cooking, bringing people together, and pet rescue continued to give her purpose. Her daughter, Vivienne, recalls the bespoke dining table in her parents’ large home, designed long enough to fit 12 people around, creating a home undeniably full of love, joy, and great food! Rosie had a raft of health complications, and more recently had radiation therapy for a lung tumour. Rosie’s compounding illnesses and underlying leukaemia began having an impact on her overall wellbeing. Amidst last year’s COVID-19 lockdown, the family recognised their mother was taking a turn for the worse, contacted the GP, and Rosie was admitted to hospital. Before her most recent hospital admission, Vivienne had a feeling that it may be the last, so made sure that her three siblings and their children had a brief chance to connect, as Level 4 lockdown
restrictions created a lot of uncertainty. While Rosie was in Middlemore Hospital, Vivienne and her family tried to understand the complex level of care Rosie would require when discharged, and what their options were. Vivienne rang Tōtara Hospice to understand the criteria, before setting up video calls with specialists, who all agreed that Rosie wouldn’t survive more treatment, and that Hospice would be able to ensure she was well-supported and cared for in her end-of-life journey. Vivienne shared that “At first the word ‘hospice’ absolutely scared me. Until a friend was admitted last year, I’d never experienced Hospice. I thought it would be really depressing, but all the warm-hearted staff, relaxation spaces, and beautiful garden pathways, just had a total feeling of serenity.” When the decision was made to transfer Rosie over, Vivienne and her father were invited as guests to also stay. “The lovely staff just thought it might only be a matter of hours that Mum had, so they made the call that Dad and I could safely stay with her. I felt really privileged to be there, and to support Dad as well,” Vivienne said. When Rosie arrived at Hospice, she really clicked with the nurses (having been one herself), telling many stories about her life. One nurse shared with Vivienne how
Rosie felt comfortable enough she could talk about anything with the nurses and ‘there was nothing sacred’. “The staff at Hospice have high emotional intelligence, and are in the perfect job and at the right place. You can tell by how genuinely caring everyone is,” shared Vivienne. For Vivienne and her father, Hospice took over that ‘carer’ role, and were able to provide Rosie with everything she needed in her final days. Once she could no longer eat, she was instead provided with liquids and ice blocks, they would swab her mouth with moisture, and apply lip balms. She was given the utmost care, consideration and comfort, as were Vivienne and her father, being supported as special guests. “Dad enjoyed the social elements, talking to the other patients and guests. Also we were given counselling, and the spiritual care support person visited us too. Dad and I had access to every single bit of support you might need,” Vivienne said. Hospice allows patients to live their final days with honour and dignity. Rosie appreciated the large focus on personal hygiene, with the nurses making a huge effort to get her to the bathroom, keep her fresh and indulge Rosie in her favourite perfume; they even wore it too, as Rosie insisted! “Mum just wanted to maintain her
Rosie and Jack’s wedding day.
her. Vivienne, Dr Jack and Rosie enjoy a meal toget
dignity right until the end. I really appreciate how special mum’s final days at Tōtara Hospice really were.” Since Rosie’s passing, Vivienne and her family have had contact from a Hospice counsellor, and intend to maintain a long-standing relationship, including donations of cucumbers for events, as she and her husband Arie are in the business of growing them in Pukekohe. “We’re so grateful. For us, it was right that she was in Hospice rather than at home;
we just would not have been able to cope, keep her pain-free, or just give that 24/7 attention. It was a godsend, really.” Thank you Vivienne for sharing your story.
If you would like to support the work of Tōtara Hospice please consider making a donation, details can be found on the back page.
Amazing things happen by helping hospice shops
ra n a t Tō ppe e a k Ma ice H sp Ho
Shop now at our retail shops, see map on page 3 for locations www.hospice.co.nz inTOUCH with Tōtara Hospice / Te Kahu Pairuri o Tōtara | 1
THANKS TO THE LADIES OF OUR COMMUNITY!
After a long covid-related stand down, we were incredibly excited to bring you the South Auckland Motors Ladies Lunch – so together we can all help Make Hospice Happen! A huge thank you to the 200 guests who enjoyed a fun afternoon. A special shout out to our major sponsors South Auckland Motors, and Resthaven Funerals. Ensuring an entertaining and delicious lunch was had by all was MC extraordinaire Michael Murphy, joined by comedian Michelle A’Court, and special guests Sarah Tuck and Claire Aldous from Dish Magazine with a great food demonstration. A fashion show featuring outfits from our Retail Charity Shops was showcased by our wonderful staff. Over $18,000 was raised on the day from our generous guests, who enjoyed fun raffles and silent auctions. Don’t miss out on our next Ladies Lunch on the 4th November, it’s always a sell-out! Get your tickets at www.ladieslunch.co.nz and join us for another delectable lunch, all whilst supporting your local hospice.
Niukini Hendrikse – Psychosocial Practitioner, Tōtara Hospice team member Michelle A’Court entertaining all on the day
Bo Burns from Fundraising Factory and her guests
Premium sponsor South Auckland Motors and guests
WHAT’S COMING UP IN 2022
COME ALONG TO OUR UPCOMING EVENTS AND ENSURE YOU MAKE HOSPICE HAPPEN!
CONFERENCE CENTRE
We have a professional conference venue for hire with all the facilities and equipment required to host a successful meeting or presentation in beautiful surroundings. Our space is highly flexible to tailor to your needs: excellent for corporates, business groups, non-profits, or service groups wishing to hold meetings, training, off-site strategy workshops, networking or club events, seminars, and small conferences.
August
11
Jail and Bail
11th August 11.45am – 3pm Turn yourself into the ultimate fundraiser for Hospice! Set your charges & bail amount, and then get your network to help raise your bail all in the name of Hospice. All Bailees and a guest will be hosted at an exclusive Jail & Bail luncheon where the ultimate fundraiser will be announced, winning themselves $3,000 worth of House of Travel vouchers! Register today at www.hospice.co.nz/jail-bail For more information email melinda.seal@hospice.co.nz
Nov
4
Ladies Lunch
4th November 11.45am – 3pm 140 Charles Prevost Drive, The Gardens Join us for a 3-course luncheon, along with a complimentary glass of wine. There will be fabulous raffles, shopping stalls and a silent auction with heaps of goodies! A day of laughter, fun and entertainment. Book your ticket for $105 or table of 10 for $995 at www.ladieslunch.co.nz For any enquiries, please contact Jo Davis (09) 640 0243 or jo.davis@hospice.co.nz.
Sept
25
The World Is Your Oyster Charity Gala Long Lunch
25th September 11.30am – 5pm The McCallum Residence, Clevedon Indulge in a full sensory experience as we take you from the land to the sea, and back, across a nine-course degustation meal paired with unique wines. Hosted at The McCallum Residence in Clevedon, so exclusive you can only helicopter or bus into the venue. Contact Teuila on (09) 640 0025 or email teuila.benioni@hospice.co.nz to secure your table of 10.
Nov
29
Christmas Night Markets
29th November 5-9pm 140 Charles Prevost Drive, The Gardens Come join us for a festive evening exploring our night markets. Whether it is shopping for original Christmas gifts, enjoying carols, or indulging in a delicious range of international foods, it is the perfect summer evening to bring your family and friends too. For any enquiries, please contact Jo Davis (09) 640 0243 or jo.davis@hospice.co.nz.
2 | www.hospice.co.nz inTOUCH with Tōtara Hospice / Te Kahu Pairuri o Tōtara
Hiring our Conference Centre is a fantastic way to support the charitable work we carry out in your community, knowing that the proceeds go directly towards providing Tōtara Hospice’s valuable services. To book your next event please contact the conference team on 09 640 0243, or email conference@hospice.co.nz for more information.
FOR HIRriEced
vely p Competiti y nd half da Full day a s available hire option
We love using the Tōtara Hospice venue and catering for our workshops…the venue is so lovely, with lots of room and great catering! The team at the Tōtara Hospice are fantastic, so helpful and flexible in accommodating us which is why we keep going back. Katie Hauwaho, Blueprint NZ Ltd
A DIFFERENCE MAKER Sally shares her passion to give back.
There are many reasons people volunteer: for some it’s the connections, the desire to give back, or even as a new interest or hobby. Sally Barclay has been an amazing volunteer at Tōtara Hospice for well over 10 years now, and her reason for volunteering is – all of the above! Sally has lived an incredible life; rich with interests, a career, and family – someone with a lot to offer, share, and give. She was one of New Zealand’s first computer programmers, and then went on to become a teacher after having a family – teaching the younger generation science, mathematics and computing for 40 years. “It’s about getting to know who they are, and what experiences they have as a person. I’ve written about some interesting elderly gentlemen in their 90s; they just loved talking about their past, and I don’t think they’d told those tales. Sometimes a family member would be there and say, ‘gosh, we never heard that tale’, so it was lovely to hear the families’ reactions,” Sally says.
Now with her three children all ‘well and truly’ past-needing her care, and grandchildren in university, Sally found herself with time to do things she enjoyed, and wanted to donate that time to good causes and discovering new interests. Sally has volunteered in a multitude of roles and organisations over the years, but created a special connection with Tōtara Hospice after the passing of her husband, and credits Hospice and the counselling support provided, as really giving her the ability to, again, give back.
Sally knew she enjoyed this kind of work, having put together a historical book about where she grew up, so she had experience in writing and interviewing people to tell their stories. Sally describes needing to be able to: think on your feet, draw a story out of someone, and have a genuine interest in other people’s lives. In her time here, she has put together 20 – 30 biographies.
“My husband died of cancer, and Hospice were very good at caring for him and then also supporting me. After Jim had died, I went for the counselling service, and it was absolutely excellent, and from then on I could cope. It was probably because of that counselling that I felt I could give back,” Sally explains.
When the retail shops put out a desperate call for more volunteers, there was no biography work at the time, so Sally thought ‘that’s something I can do’, and for Sally it’s proven to be a really satisfying role. Sally explains there are two parts to working in the retail shops: the customer service side – helping customers and cash register work, or for those who want a quieter role, there is a huge job that
With a genuine interest in recording people’s lives, stories, and achievements, Sally began volunteering as a biographer. This is offered free to patients as an optional service, and some take it up so they have a record of their life to share with family and friends.
Grab your friends and family and take a shopping roadie to find ‘Just the Good Stuff’ in all our locations!
Pakuranga Hospice Shop Howick Hospice Shop
114 Reeves Rd, Pakuranga Heights
needs to be done sorting and pricing all of the wonderful donations. At Tōtara Hospice, we want people to know our shops are about making it easy to find ‘just the good stuff’, so this behind-the-scenes role is very important, and one that Sally really enjoys doing! “What we are doing out there is putting stickers on the bargain bin stuff, hanging clothes up on coat hangers, and putting labels on clothes. I volunteer around three to four hours a week doing that. If these jobs don’t get done nothing would make it out the front. It’s nice to see families come in and get an armful of clothes for $15-20; now they have a family that’s warmly clothed,” Sally says. The thing Sally loves about working in the retail store is being given a task, the satisfaction of being able to tick it off and complete it, and see the direct outcome of what she’s achieved – customers walking away with things they need and great finds, and the money going back to Tōtara Hospice. “Hospice is just something that I know should be here. Anybody can work in retail. And Hospice won’t be there unless people support it, and giving time if you have it, is what you can do. Financially, I can’t offer a lot, but time, I can.””
CAN YOU MAKE A DIFFERENCE?
Rices Mall, 61 Picton St Howick
Tōtara Hospice MegaStore 42a Ben Lomond Crescent, Pakuranga
STUDEN WELCOMTS E! Manukau Hospice Shop
The Wedding Loft Without the fantastic support from volunteers, Tōtara Hospice simply wouldn’t be able to provide all the services our patients and families need.
Cnr Cavendish & Lambie Drive, Manukau
Our volunteers make a real difference in the lives of thousands of people in our community every year. As a charity, we are truly grateful for each volunteer that brings their passion, skills and precious gift of time to Make Hospice Happen. 140 Charles Prevost Drive, The Gardens
Takanini Hospice Shop & Donation Centre 198 Great South Rd, Takanini
$1 Holla Days: In-store $1 pop up exclusive to Wednesdays 10am-4pm and Saturdays 10am-2pm at the MegaStore, see you there!
There are many ways to help us here at Tōtara Hospice, whether it’s working alongside the team in the Inpatient Unit, supporting the kitchen team, driving patients to appointments across the community, or maybe you love retail - we have over 200 volunteers in our Hospice Charity Shops. We also are always looking for events and community appeal support. We are always on the lookout for compassionate, reliable, fun people who would love to truly make a difference in their community via Hospice volunteering. If you want to help us Make Hospice Happen by joining our fabulous volunteer team, then contact our volunteer services team now. E volunteerservices@hospice.co.nz P (09) 640 0025 www.hospice.co.nz inTOUCH with Tōtara Hospice / Te Kahu Pairuri o Tōtara | 3
WI S H LI ST
Are you able to donate any of the following items to support the work of Tōtora Hospice? • Packets of biscuits • Petrol vouchers for our volunteer drivers • Mitre 10 and Bunnings vouchers to support property maintenance of Tōtara Hospice Hub • Reams of A4 80gsm copy paper • Blue and black pens • Brown paper supermarket bags
Kia ora tātou, Kia Orana, Talofa Lava, Malo e lelei, Fakaalofa Lahi Atu, Ni sa Bula Vinaka, Namaste, Ní hăo, Hola! Greetings All It’s great to be back in touch. As we emerge from a couple of years of social restrictions, it is wonderful to share with you what the best thing about 2022 is for our Hospice. Do you know? Well, you will need to warm up your singing voices, practice your dance moves and get your party clothes on, as 2022 is the big 4-0 for Tōtara Hospice/Te Kahu Pairuri o Tōtara!
Help restock our Patient Room Activity trolley: • Packs of playing cards • Colouring in pencils and felt tip pens • Bags of wrapped sweets or chocolates • Blank greeting cards that our patients and their family can use
Yes, this year is our 40th birthday. We are so proud to have been providing holistic palliative care and support to those with a terminal illness and their loved ones/whānau across south and southeast Auckland for four decades, and we certainly aim to be continuing to do so for four decades more. We feel privileged to have shared some of life’s journey with so many. We are continually humbled by the good will, support and can-do attitude of our community sponsors, donors, partners and our amazing crew of 500 volunteers. Over 40 years, we have grown, matured, adapted and formed a real sense of belonging and identity across our community and the wider health sector. We have come a very long way from our humble beginnings of a phone and some cars, a small house and committed volunteers. We are a sector leader in palliative care, a $12 million-dollar organisation with 100 staff and 500 volunteers. We have progressed from supporting a handful of patients, to providing 40,000 care and support interventions a year.
Appreciative of Corporate Partnerships Tyrepower NZ & Exclusive Tyre Distributors have partnered to fundraise for hospices around New Zealand. Tōtara Hospice is supported by our local Tyrepower branches Harris Road and Otahuhu. Thank you for your incredible ongoing support.
Please contact Kim DeKock if you would like to help us on kim.dekock@hospice.co.nz or (09) 640 0250 to ensure these items are still needed.
Ngā mihi/Best wishes - Tina McCafferty Chief Executive Importantly, over this time, we have become a family of carers - and families celebrate together. So, look out for our programme of events. They are varied, loud, proud, and joyous and we want you to be part of them all, as we can’t be who we are without you.
If you would like to make a monetary donation, we are always in need of urgent clinical equipment for our Inpatient Unit. For example an Instrument and Dressing trolley for $545, or clinical sheet sets for patient rooms starting from $384. Please contact Shelley Piper shelley.piper@hospice.co.nz or (09) 640 0025 if you would like to help us purchase a specific piece of equipment.
I look forward to celebrating with you. Until then, go well.
Thankful for Community Giving Manh and Phuong have been fundraising in their community for many years. After reading how Tōtara Hospice was struggling financially with the impact of the Auckland lockdowns, they reached out to their Vietnamese Community. Through their networks, the community raised an amazing $13,620 for Tōtara Hospice.
Grateful for Local Clubs Community partners BNI Howick, Pakuranga Golf Club and the Mid-Week Men’s Section of the Club have worked together to host a Golf Day Fundraiser. So far, they have raised an amazing $30,000 for Tōtara Hospice even though they have had to postpone the event twice in 2021. The new golf day will be held in November 2022.
The Vietnamese Community raised an amazing $13,620 for Tōtara Hospice
Wayne from EmbroidMe East Tamaki (2nd from left) dropped in the ‘big’ $30,000 cheque!
Craig and Christine Johnstone received a special Tōtara Hospice thank you
A SPECIAL THANK YOU TO THE FOLLOWING ORGANISATIONS WHO HAVE SUPPORTED TŌTARA HOSPICE WITH GENEROUS GRANTS Ara Lodge No 348 IC Manurewa Local Board Mangere-Otahuhu Local Board Otara-Papatoetoe Local Board
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Papakura Local Board Howick Local Board Blue Sky Community Trust Pub Charity
Fourwinds Foundation Lottery Community Louisa & Patrick Emmet Grant
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