2023 POLICY & SERVICES MANUAL 4 2023-24 Women’s Basketball Schedule 5 2023-24 Men’s Basketball Schedule 6 Personnel 7 Fan Services 8 Ticket Information 9 General Information 10 Beverage Service & Policy 11 Geaux Safe Policy 12 Clear Bag Graphic 13 Courtside Behavior 14 Club Rules & Regulations 15 2023-24 Parking Map 16 2023-24 Men’s Basketball Seating Chart 17 2023-24 Women’s Basketball Seating Chart
COURTSIDE CLUB
COURTSIDE CLUB
PERSONNEL
Berry Holt Director of Premium Seating Tiger Athletic Foundation berry@lsutaf.org O / 225.578.0183
Maia Grisafi Director of Premium Seating Tiger Athletic Foundation maiag@lsutaf.org O / 225.578.8629
Ross Viltz Executive Director of Premium Seating Tiger Athletic Foundation rossv@lsutaf.org
Hospitality Team Members Our team members are here to provide you and your guests with an experience unlike any other. As a team, they are responsible for the proper servicing of the club, greeting our guests with a warm smile, monitoring entry, and providing lagniappe service. Should you need assistance on gameday, please find the nearest team member.
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COURTSIDE CLUB
FAN SERVICES
Internet & Mobile Apps The Official Website of LSU Athletics is LSUsports.net. Fans can purchase tickets, get official news and information about all varsity athletics teams, and celebrate the history and traditions of LSU Athletics. Listen to radio broadcasts at LSUsports.net/live and follow live scoring at LSUstats.com. Fans are encouraged to download official apps at LSUsports.net/apps, and follow social media accounts at LSUsports.net/connect. Want to learn more about Tiger Athletic Foundation? Visit us at LSUTAF.org. Lost & Found For information on items lost in the Courtside Club, please contact us at (225) 578-4823. Lost or Stolen Tickets For information on lost or stolen tickets, contact the LSU Athletic Ticket Office at (225) 578-2184. Mike’s Tiger Tags Mike’s Tiger Tags are available at all Guest Services Kiosks and are free for fans to give to children or those individuals with special needs.
LSU SportShop The LSU SportShop next to Mike the Tiger’s Habitat is open Monday through Friday, 10:00 AM to 6:00 PM, 10:00 AM to 5:00 PM on Saturday, and on Sundays from 10:00 AM to 4:00 PM. Additionally, fans are welcome to shop their latest selection inside the venue at a pop-up shop located on the main concourse near Portal P. Fans away from campus can order from the Official Online Store, LSUshop.net. Game Programs Game Programs are free and will be available in the Courtside Club. Additionally, fans may find game programs, schedule posters, stickers, and other promotional items at all Guest Services Kiosks. Medical Equipment LSU Athletics recognizes that some fans may have a need to bring special items with them so that they may enjoy a game. Medical necessary items will be allowed following proper inspection at the Upper South Entrance, near the Maravich Center Ticket Office. If you have any questions, please call LSU Athletics Guest Services at (225) 578-4085.
Medical & First Aid If you need assistance, please visit the first aid station near Portal K on the concourse level or notify the nearest law enforcement officer or working team member. If necessary, call 911. LSU and TAF make no guarantee, warranties, or other assurances with respect to response times, the availability of personnel services or the quality of appropriateness of first-aid services rendered. TAF shall not be responsible of any personal injury, loss or damage of any kind resulting from or arising out of, or related in any way, to the availablity of first-aid volunteers or the care rendered by first-aid volunteers or other personnel.
ADA Accessibility & Accomodations The Courtside Club is ADA Accessible. If necessary, two elevators may be utilized to access other areas of the Maravich Center. If you have any questions or would like to request additional accomodations, please call (225) 578-4823.
/gameday for information on parking, policies, and more.
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COURTSIDE CLUB
TICKETS
The LSU Athletics Ticket Office is located on the first floor of the LSU Athletic Administration Building. The Athletic Administration Building is on the corner of Nicholson Drive and North Stadium Drive, in Parking Lot 101 of Tiger Stadium. The LSU Athletics Ticket Office is open from 9:00 AM to 5:00 PM, Monday through Friday, except on university-observed holidays. The Maravich Center Ticket Office opens one hour prior to tip-off, should you have any questions or need assistance on game day.
New Season Tickets A new season ticket request list will be available during the summer each year with a priority deadline of June 1. To register for the request list, please visit LSUtix.net. All tickets are issued based on LSU Philanthropic Priority Point ranking as of June 30. Any unsold season tickets will go on sale to the public in early September. Season Ticket Renewals Men’s and Women’s Basketball season ticket renewals are sent in the spring and are due by June 1. If you have not received your form by May 1, please contact the LSU Athletics Ticket Office at (225) 578-2184. Full payment is due to the ticket office by the deadline date on the renewal form. Ticket Resale Policy LSU Athletics tickets are revocable licenses and may be revoked for any reason, at the University’s discretion. These ticket licenses do not confer any property right to the ticket holder. Ticket holders are advised that LSU may cancel or revoke tickets for certain conduct including, but not limited to, the following: • The resale of, or attempted resale of, tickets above the price printed on the ticket in violation of Louisiana law; • Any form of fraudulent activity; • The purchase of tickets for the purpose and intent of reselling the tickets on the secondary market; and •U se of tickets for sweepstakes, contests, and/or promotions without the prior written consent from LSU.
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SeatGeek Ticket Marketplace LSUsports.net/marketplace SeatGeek is the Official Ticket Marketplace of LSU Athletics, which means all tickets for upcoming games that are bought and sold on SeatGeek are trusted and verified. With seamless integration, a 100% Buyer Guarantee and tolls to ensure you’re buying and selling your tickets at the right price, SeatGeek is the only destingation where transactions are fully verified and supported by LSU Athletics. Can’t Make A Game? If you cannot make a game and would like to forward your tickets to other fans, please visit LSUSports.net/forward to learn how. It’s easy, fast, safe, and best of all, you can do it without leaving your house.
COURTSIDE CLUB
GENERAL INFORMATION
The Courtside Club provides fans with exclusive access to the best seats in the venue and features catered meals, high definition televisions, quality furnishings, and full bar service to those fans with the proper identifying ticket. Hours of Operation The Courtside Club will open 90 Minutes prior to tip-off and will close when the second half begins. subject to change Admission Procedures We encourage club members to enter through the Lower Northwest Ground Level Entrance to access the Courtside Club. For fans who enter elsewhere, the internal entrance is located on the ground level of the Maravich Center between Sections 110 and 111 in the Northwest Corridor. Admission Requirements Admission requires a proper ticket to the Courtside Club (except for children three years of age or younger). All tickets will be scanned by stadium personnel upon entry into the venue and will be validated again upon entrance to the Courtside Club.
Cleanliness The Courtside Club will have janitorial staff onsite during operating hours. If a club member has a specific need for custodial services, please notify a working team member. Parking If you have any questions regarding parking, please contact the LSU Athletics Ticket Office at (225) 578-2184. You are encouraged to view the attached parking map to find reserved lots and those available for free to the public. Catering Food, soft drinks, water, and other nonalcoholic beverages are complimentary to club members and their guests. Alcoholic beverages including beer, wine, and mixed drinks will be available for purchase until the start of the second half. All guests must be of age to purchase and consume alcohol. If you have dietary restrictions and would like to request special accomodations, please contact us at (225) 578-4823.
After the secondary scan is accepted, a team member will apply a thermal stamp on the club member’s hand. This thermal stamp and/or validated ticket will be required for re-entry throughout the game. It is important to note that... - Any guest presenting a ticket that has already been validated will not receive another stamp. - Team members will be positioned at all entry points to check for proper credentials. - Courtside club members are free to move throughout all public areas of the facility.
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COURTSIDE CLUB
BEVERAGE SERVICE
Alcohol Policy Guests must be of the legal age to purchase and consume an alcoholic beverage. All guests are required to show valid identification to purchase alcohol. The purchase of alcohol for individuals under the legal age is strictly prohibited. All beverages must be served in opaque cups. All bars and self-service beer kiosks will close at the start of the second half. The possession or consumption of alcohol not sold in the venue is expressly prohibited. Violation of these rules and/or disruptive/disorderly conduct will result in removal from the Maravich Center. Beverage service personnel adhere to cityparish and state law and retain the right to refuse service to anyone at anytime. Payment MasterCard, Visa, Discover, and American Express will be accepted in the Courtside Club. Cash is not accepted anywhere in the Maravich Center. No split transactions will be performed. Alcohol-Related Code of Conduct As a member of the Courtside Club, you are responsible for the actions and behaviors of your guests. A guest’s failure to adhere to any of the rules and regulations outlined in this policy manual can affect your good standing as a ticket holder. Stadium personnel and law enforcement
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agencies will monitor fan behavior. Ejection without refund or refusal of service of alcohol could result for reasons including, but not limited to, the following: • Unruly, disruptive or illegal behavior; • Giving alcoholic beverages to a minor; • Public intoxication or impairment; • Abusive or offensive language or gestures; • Throwing of any objects; • Failure to follow stadium and/or law enforcement personnel instruction; and • Any other conduct deemed inappropriate by stadium personnel or law enforcement.
M A R AV I C H C E N T E R
A SAFE & FAN-FRIENDLY ENVIRONMENT
Prohibited Items • Animals of any kind except documented service animals • Artificial noise makers – violators subject to ejection & loss of ticket privileges • Backpacks of any variety – including drawstring & synch bags • All bags & purses that do not meet the approved guidelines • Containers of any kind – coolers, ice chests, bottles, cans, cups, flasks, etc. • Food & beverages brought from outside the stadium • Oversized Stadium Seats (no pockets/zippers/compartments & no wider than 16”) or objects that may impede on the comfort & safety of others (portable heaters, mini fans, etc.) • Projectiles of any variety – banners, flags, poles, brooms, etc. (small handheld signs are subject to approval by LSU Administration) • Video recording devices & equipment (including stands) • Weapons of any variety – firearms, knives, pocket knives, multifunction tools, etc. If an item is confiscated, it will not be returned
Geaux Clear - Bag Policy LSUsports.net/GeauxClear • Only clear tote bags measuring smaller than 12” x 6” x 12” & 1-gallon clear plastic freezer bags are permissible following inspection • Clear and non-clear handheld clutches/wristlets measuring smaller than 4.5” X 6.5” (approximately the size of a person’s hand) are also permissible • Fans cannot store prohibited bags and items near stadium entrances • All unattended items will be removed and discarded Inspection All persons & items entering the venue are subject to inspection. Tobacco Use Smoking & the use of all tobacco products (cigarettes, e-cigarettes, cigars, pipes, smokeless tobacco, snuff, chewing tobacco, etc.) is prohibited everywhere on campus. All policies and enforcement are subject to the discretion of LSU Athletics Operations.
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M A R AV I C H C E N T E R •
COURTSIDE BEHAVIOR
Ticketholders should expect to have their ticket verified at every entry into the courtside seating area.
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Ticketholders wanting to access or leave their courtside seats should only attempt to during stoppages in play. »
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Guests are encouraged to enter and exit from the baseline closest to their seat.
Ticketholders are asked to remain seated during on-court action, though standing briefly in reaction to a play is permissible.
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Individuals are strictly prohibited from using profanity, taunting, or threatening remarks or actions. Officials do have the authority to remove any fan in violation of these policies from the Pete Maravich Assembly Center. »
In addition to the fan’s removal from the venue, the home team may also be assessed a technical foul due to inappropriate fan behavior.
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Ticketholders are asked to remain mindful of food and drink while seated courtside. Should a spillage occur, please notify a working team member immediately.
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LSU Athletics, the University, Tiger Athletic Foundation, and the Southeastern Conference encourage courtside ticketholders to always maintain awareness of on-court play in order to reduce the possibility of accidental injury. Individuals may be at an enhanced risk of injury during play due to their proximity to the basketball court.
If you have questions regarding this policy and the expected behavior of our courtside ticketholders, please contact David Hardy at (225) 578-8256. SEC Courtside Seating Policy for Men’s and Women’s Basketball During basketball contests in SEC venues, there is a zero-tolerance policy for any individual seated courtside who engages in improper conduct. Examples of improper conduct include directing profane, inappropriate, or threatening remarks toward a game participant; making unwarranted phsyical contat with a game participant; throwing an object or walking onto the playing court; or disrupting the competition or experience of other fans. Any individual deemed in violation of this policy may be subject to ejection from the venue or relocated to another seat. In addition, per NCAA rules, the game officials may assess a technical foul to the home team.
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COURTSIDE CLUB
RULES & REGULATIONS
In order to maintain a pleasant environment for all members and guests, please remember the following guidelines. Members not adhering to rules and regulations may be addressed by stadium personnel. •
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The Courtside Club patrons’ rights are subject to the rules and regulations which may be supplemented and amended without prior notice to members. The Courtside Club will be used only during LSU Basketball home contests and specified events that are approved by the LSU Athletic Department. Courtside Club patrons agree not to damage, deface, or remove any property. The Courtside Club may not be used for any unlawful purpose. Privileges may be revoked, suspended or conditioned in the event that the member or the members’ guests engage in activity which is illegal or in the judgment of the Tiger Athletic Foundation’s Executive Committee is detrimental to LSU, Tiger Athletic Foundation or its members. The Courtside Club may not be used for overnight accommodations. All members of the Courtside Club are requested to respect the rights of other members and ensure that all activities conducted are done so in a thoughtful and courteous manner. NCAA rules prohibit the presence of “prospects” or enrolled student-athletes in the University’s premium seating areas (i.e. Courtside Club, Legends Club) or press area during a basketball game. Should you have any questions about whether an individual may be a prospect, please contact the LSU Compliance Office at (225) 578-4100.
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Patrons shall obey all directives of TAF, LSU, law enforcement and security personnel with respect to conduct occurring in the Courtside Club. Patrons are responsible for the behavior of minors using tickets to attend games. Children should be chaperoned at all times and are not allowed to roam around the space without supervision. We are concerned about the safety of all club guests, especially children. Unacceptable behavior such as running, jumping or climbing on furniture, throwing balls, or any other behavior that is disrespectful to other fans and/or property is not permitted. All members of the Courtside Club are responsible for the actions and behaviors of their guests. A guest’s failure to adhere to any of the rules and regulations outlined in this policy manual can affect the member’s rights, including their good standing as a TAF Member. Members are required to familiarize themselves and their guests with all the rules and regulations, policies and procedures applicable and to ensure that their guests comply with all applicable laws, rules, regulations, orders, policies, and procedures. TAF and LSU are not responsible for personal items left in the Courtside Club. The above rules and regulations are subject to alterations based on requirements and policies established by LSU, the SEC, and NCAA.
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LSUTAF.ORG