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E d d i e Arg o s i s h e r e t o h e l p w i t h a l l yo u r p r o b l e m s . Can you suggest an effective way to circumvent the numbering system at Argos and jump the queue? Gruff Rhys, Cardiff. Dear Gruff, As part of the Argos dynasty my experience at our retail outlets is very different to that of the usual customers. My father - Lord Argos of Wiltshire - has ensured that our highly trained staff recognise myself and my step sister Elizabeth Duke on sight, and consequently if I visit any Argos store I am treated like a travelling dignitary - the majority of our stores even have a bed prepared for me should I need it. However, I am aware that for the general public the Argos queuing system can on occasion be an infuriating and time consuming 82 thisisfakediy.co.uk
experience. I probably should not divulge this, but I once heard a horror story of a man having to wait 23 minutes for a set of garden chairs and a patio table. I have to say though our number based queuing system has been developed over a number of years by Swiss mathematicians and is rigorously tested by an independent body of regulators every three months. It is as fair as humanly possible. So, Gruff, while I unfortunately cannot tell you a way to circumnavigate our numbering system, please let me assure you that we are under constant review and always striving to find new ways to improve our service. Hopefully a tragedy such as “the garden furniture incident” will never happen again.
I hope you enjoy your next Argos shopping experience and thank you for your letter. Eddie Argos. ....................... What’s the right amount of Marmite to put on toast? George Reid (AlunaGeorge), London Dear George from AlunaGeorge, None whatsoever it is disgusting.