TRENDS
Operational Performance Management
Figure 11: BI (accessed on the 9.2.2012) It has to be noted that BI (or “bi”) has everyday meanings in other languages.
Figure 12: Analytics (accessed on the 9.2.2012)
Figure 13: Dashboard (accessed on the 9.2.2012)
Figure 14: Metrics (accessed on the 9.2.2012)
Figure 15: Scorecard (accessed on the 9.2.2012)
Figure 16: KPI (accessed on the 9.2.2012)
Figure 17: Business Intelligence (accessed on the 9.2.2012)
Figure 18: Key Performance Management (accessed on the 9.2.2012)
“Accuracy and clarity of statement are mutually exclusive.” Niels Bohr Figure 19: Performance Measures (accessed on the 9.2.2012) 70