BMF Product Training featuring...
distance learning product training
Training support from the Merchant Industry Specialists
BMF Product Training Introduction High quality and cost effective learning has always been a cornerstone of the BMF’s services to its members. Training is available from Induction, through Apprenticeships, Skills training and Management development. Within this wide range, Product Training has a crucial role. Staff with expert knowledge of the products that their companies sell is what sets merchants apart from their competitors. Good training plays a vital role in enabling
MOL Modules MOL distance learning modules offer an alternative method of product training that compliments the BMF Campus on-line programme. The MOL modules build a generic understanding of the principles of each subject area. MOL is an established training provider which has been developing and delivering professional qualifications for 30 years – for much of this time in partnership with the BMF. BMF is working with MOL to offer their specialist product knowledge modules at an affordable price to the merchant sector. Modules can be purchased singly or in multiples of up to ten to gain the best price per unit, saving a third of the single purchase cost.
Specialist Product Knowledge Distance Learning Accredited by City & Guilds, MOL’s Specialist Product Knowledge Training programme equips learners with the skills and knowledge to offer customers consistently high quality service. The training is designed for employees of builders’ merchants. The modules are supplied as workbooks and can be studied either in the workplace or at home.
employees to obtain this vital knowledge. Knowledgeable sales staff can bring a company that competitive edge, and take full advantage of every sales opportunity. BMF provides two complementary product learning routes both of which enable learners to study in their own time and at their own pace: • Manchester Open Learning (MOL) generic product distance learning modules that are accredited by City & Guilds
What are the business benefits? Employers will… • Have a more effective and proactive member of staff, with an increased knowledge base in relation to the specialist product knowledge area studied • Have actively invested in the development of enhancing customer care provision • Be promoting an increased awareness in sustainability and renewable energy issues Learners will... • Gain a nationally recognised qualification • Increase and develop their specialist product knowledge • Develop an understanding of how products are used by customers • Develop an appreciation and understanding of the sustainability issues related to products and practice within the product area • Enhance their ability to serve customers
What do learners receive? • Module on the subject area of their choice • Access to a personal MOL Virtual Learning Account • Tutor support by email • Three months to complete each module • Comprehensive personalised assessment feedback • Their completed module to keep for reference • City & Guilds unit certificate
City and Guilds Accreditation There is a range of City and Guilds accredited qualifications that can be achieved through the successful completion and grading of modules, as detailed below:
My qualifications has given me the knowledge to be able to advise my customers on what’s best for them, and give them options of different products that best suit what they need. I also feel a lot more confident in my role knowing I can achieve the highest grade possible with the knowledge I learnt completing the modules.
Suzy Baverstock Stearn Electric
• 2 ‘Foundation’ modules earn a ‘Foundation Award’ The Foundation Award Qualification provides learners with a basic grounding of merchanting. The programme consists of a combination of two modules chosen from the following options: ♦ Heavy side Materials ♦ Light Side Materials ♦ Commercial Practice • 2 ‘Specialist product knowledge’ modules earn an ‘Award’ • 5 ‘Specialist product knowledge’ modules earn a ‘Certificate’ • 10 ‘Specialist product knowledge’ modules earn a ‘Diploma’ Learners can build upon the qualifications that they achieve, i.e. Award, Certificate and then the Diploma. A learner will be allocated 90 calendar days to complete each module.
Cost of the modules
My qualification enables me to help customers more, to help them decide which products would be best/most efficient or most suitable. I am a lot more confident in helping customers and even colleagues with questions they have.
Single modules can be purchased for £150 per module. Alternatively, you can make a multiple option purchase and make a substantial cost saving as detailed below: Number of modules 1 module £150 2 modules £250 saving £50 3 modules £350 saving £100 4 modules £450 saving £150 5 modules £550 saving £200 10 modules £1000 saving £500 All modules are despatched direct from MOL.
Natalie Groom Newey & Eyre
To purchase one or more MOL Modules please contact the BMF at the address below and an application form will be sent to you.
Available MOL Modules MOL currently offers 40 industry-specific modules:
Module Title
Product Knowledge Group
Cement Plaster
Building and Timber
Bricks & Mortars
Building and Timber
Drainage Below Ground
Building and Timber
Kitchens
Building and Timber
Major Property Problems
Building and Timber
Aggregates & Blocks
Building and Timber
Damp Proof Courses
Building and Timber
Paint Systems, Wallcoverings
Building and Timber
Roofwork
Building and Timber
Manufactured Doors, Windows & Stairs
Building and Timber
Timber & Panel
Building and Timber
Building Insulation
Building and Timber
Hard Landscaping
Building and Timber
Tiles & Tiling
Building and Timber
Building Interiors
Building and Timber
Sustainable Building
Building and Timber
Industrial Building Controls
Climate Management Products
Refrigeration
Climate Management Products
Air Conditioning
Climate Management Products
Fundamentals of Electricity
Electrical Products
Lamps & Lighting
Electrical Products
Cables & Wiring Accessories
Electrical Products
Switchgear Distribution & Protection
Electrical Products
Electrical Industrial Components
Electrical Products
Luminaires
Electrical Products
Electrical Heating & Ventilation
Electrical Products
Renewable Energy Systems
Electrical Products
Heavy Side Materials
Foundation Programme
Light Side Materials
Foundation Programme
Commercial Practice
Foundation Programme
Plumbers Brassware
Heating and Plumbing Products
Drainage Above Ground
Heating and Plumbing Products
Valves
Heating and Plumbing Products
Central Heating
Heating and Plumbing Products
Bathrooms
Heating and Plumbing Products
Tubes, Fittings & Flanges
Heating and Plumbing Products
Plastic Pipes & Components
Heating and Plumbing Products
Boiler & Replacement Parts
Heating and Plumbing Products
Commercial Heating
Heating and Plumbing Products
Underfloor Heating
Heating and Plumbing Products
BMF, 1180 Elliott Court, Herald Avenue, Coventry, CV5 6UB Email: james.spillane@bmf.org.uk Tel: 02476 854980 Fax: 02476 854981 www.bmf.org.uk