Swiss Village, Inc.
Non-Profit Organization U.S. Postage Paid Berne, IN 46711 Permit No 71
1350 W. Main St. Berne, IN 46711
We are on the Web! www.swissvillage.org
Visit www.swissvillage.org and click on the Facebook Like button on our website.
UPCOMING EVENTS Sep. Event 8
Saturday Night at the Village-The Dunnemans 7pm
23-29 Active Aging Week 29 Health Fair 7:30-11 am
Be sure to check the Swiss Village Website at www.swissvillage.org for the complete listing of this months Residential and Healthcare Activities.
CONTEMPLATIONS WITH DERICK — Derick Bailey, Director of Residents Services Earlier this year, many residents, families, employees, and physicians completed a confidential satisfaction survey. We would like to thank everyone who participated and let you know that the results have arrived. The survey results are based on two different categories. A raw score is tallied between 1 and 5 with 5 being the best. Swiss Village scored between 4 and 5 on nearly every category. These raw scores are then compared to the scores of our peers. Swiss Village scored quite favorable and recognizably higher in many of the categories compared to our
peers. We are excited to celebrate the positive remarks and scores, but feel it is important to focus on specific services or processes that could possibly be enhanced. We will work with staff and residents to discuss these items, and will develop strategic plans for improvement. We want to extend a sincere expression of thanks to all involved in making a positive difference in many people’s lives each and every day. Swiss Village is a great place to live and work thanks to you!