Catalogo de oferta y rebajas LTC del 7-1-2013

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COMPRAR ES MUY FÁCIL A tu servicio las 24 horas del día durante los 365 días del año.

Por teléfono: Por internet:

902 10 30 10 latiendaencasa.es

TÚ ELIGES LA FORMA DE PAGO Cómodas mensualidades:

Para facilitarte las compras y beneficiarte en todo lo que podamos.

Financiación a medida. Compra todo lo que quieras y págalo en cómodas cuotas, con un importe mínimo de 30€ y hasta 36 meses.

Con tarjeta: Con la tarjeta de Tendrás un control total de tus pagos.

Con tarjeta Regalo de

VALOR INICIAL

Consulta condiciones a tu operadora o en latiendaencasa.es Con otras tarjetas: Visa, MasterCard, American Express, Diners Club, Red 6000, 4B y JCB.

Contra reembolso: Si lo prefieres, puedes abonar tu pedido en el mismo momento en que lo recibas. Esta modalidad de pago tiene un pequeño suplemento de sólo 1,5€

EL PEDIDO DONDE TÚ QUIERAS Entrega en tu domicilio: Te llevamos el pedido donde tú

elijas (casa, oficina, etc.) en un plazo de diez días laborables.

Gastos de envío 9,80€. Encontrarás productos con gastos de envío 5,90€, consulta condiciones a tu operadora o en latiendaencasa.es. En los productos voluminosos, los gastos serán bajo presupuesto. Avisaremos por SMS o email antes de entregar el pedido. No se sirven pedidos a apartados postales.

TOTAL SATISFACCIÓN Para resolver cualquier tipo de duda, incidencia o si el artículo no es de tu total satisfacción puedes devolverlo y te devolvemos el dinero, sólo tienes que llamar al 902 302 101.

GARANTÍA CALIDAD Y SERVICIO Todos los artículos que aparecen en el catálogo han sido sometidos a un riguroso control de calidad y están avalados por la garantía de La Tienda en Casa, División de Venta a Distancia de Garantía de Devolución y Atención al Cliente: Tiene un plazo de 7 días para devolverlo. Los gastos de envío y recogida en caso de devolución correrán por cuenta del cliente. Para realizar la devolución el producto debe estar en perfectas condiciones y en su embalaje original. Previa comprobación del estado de la mercancía, se procederá al reintegro de su importe en la misma modalidad en que se efectuó la compra, salvo en efectivo, que se reintegrará mediante transferencia bancaria. Para aquellos productos que requieran montaje, la devolución sólo se admitirá en su embalaje original y debidamente desmontado. No se puede realizar cambio ni devolución de todos los artículos de belleza, incluyendo artículos de tocador, cosméticos, aseo personal (afeitadoras, depiladoras), accesorios para el cabello, trajes de baño, lencería, ropa interior, medias, colchones, edredones, fundas, protectores de colchón o almohadas. Los vídeos domésticos, discos, productos informáticos u otros productos susceptibles de copia inmediata sólo podrán cambiarse por un título idéntico. Existen hojas de reclamaciones a disposición del cliente, en nuestro domicilio social C/Hermosilla, 112 - 28009 Madrid o en nuestras oficinas de C/Alfonso Gómez, nº8. Garantía de calidad y servicio: El plazo de garantía de todos los productos ofertados en este catálogo se ajusta al Real Decreto Legislativo 1/2007, de 16 de Noviembre, por el que se aprueba el texto refundido de la Ley General para la Defensa de los Consumidores y Usuarios y otras leyes complementarias. Para hacer uso de la garantía dentro del plazo legal establecido de los 2 años siguientes a la entrega del producto es imprescindible la presentación del justificante de compra (talón de venta). Pasado este plazo, y para el supuesto que el producto adquirido tenga una garantía adicional otorgada por el fabricante, deberá presentarse junto con el justificante de compra (talón de venta) el certificado de garantía debidamente cumplimentado.

los productos de este catálogo. - Todos los precios incluyen IVA. - Catálogo válido desde el 07/01/2013 hasta - Los datos que usted nos proporcione serán el 28/02/2013.

- Envíos disponibles a Península y Baleares. - Consúltanos el servicio de instalación y puesta en marcha.

- Solicitaremos tu DNI y la fecha de nacimiento para realizar el envío.

- El Corte Inglés S:A., registrado e inscrito como empresa de venta a distancia (Identificación REVA 25/00), realiza la venta y distribución de

incorporados en un fichero de clientes propiedad de El Corte Inglés S.A. y podrán ser tratados para hacerle llegar ofertas comerciales del grupo El Corte Inglés.Tiene derecho a acceder a dicha información, recopilada en nuestro fichero de clientes, y cancelarla o rectificarla, dirigiéndose por carta a C/Hermosilla, 112. 28009 Madrid, ó llamando al teléfono 902 30 21 01 (Ley Orgánica 15/1999, de 13 de Diciembre).

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