Parents' Handbook 2010

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parents’ guide

2010 Your guide to supporting your student at Waterloo



Dear Parents, On behalf of the University of Waterloo and the Student Life Office I would like to extend a warm welcome to you and your family. The first-year at university is an exciting time for you and your new student and it’s important to be connected to the resources you need to make the transition to university as smooth as possible. The goal of our Parent’s Guide is to connect you to a network of resources so that you can help your son/daughter succeed at the University of Waterloo. The Parents Guide is intended to compliment our handbook for new students, Student Life 101: Your guidebook to a successful career at Waterloo. This guide is designed especially for new students and provides resources, tips and advice on how your son/daughter can make the most of his/her first-year experience. We encourage you and your family to attend Student Life 101 (Saturday July 24th, 2010) and pick up your son’s or daughter’s copy of the Student Life 101 guide book. For more information visit us online at studentlife.uwaterloo.ca. The Student Life Office is dedicated to helping students succeed. If your son/daughter has questions that you don’t know how to answer, please send him /her our way. We will always help students find the information and resources they need. We wish you and your new student a successful first-year at the University of Waterloo! Sincerely,

Heather Westmorland Director, Student Life Office

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parents’ guide

2010 Waterloo


6 6 6 7 7 7 8 8

2 campus life Student Life Office Housing and Residences On-Campus Housing Mailing Addresses University Colleges Off-Campus Housing Off-Campus Dons Health Services Student Health and Dental Plan Counselling Services Aboriginal Services Career Services Co-op Education Extra-curricular Activities Athletics and Campus Recreation Federation of Students

10 10 11 13 15 15 16 16 17 18 19 20 21 22 22 23

3 coming to visit Parking UW Police Transportation Making Arrangements Financial Institutions Restaurants Other Attractions

26 26 26 27 27 27 28

4 throughout the year Orientation Homecoming A Piece of Home: Birthday Cakes and Care Packages Retail Services Parents in Partnership Program

30 30 31 31 33

5 back of the book Important Dates Websites of Interest Contacts University of Waterloo Highlights Index

36 38 38 40 41

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contents

1 academic affairs History Transition Academic, Medical, and Personal Information about your Waterloo Student Registrar’s Office Student Accounts Office Student Awards & Financial Aid Academic Advisors Workshops


top ten tips for parents of first-year students 1. Write or email even if they don’t reply. They do want to hear from you. 2. Avoid asking, “Are you homesick?” If they are, it only makes it worse for them; if they aren’t, your own feelings may be hurt. 3. It’s OK to worry, but don’t worry too much. Students are resilient and capable of bouncing back from disappointments. The occasional sad phone call on Tuesday may stay with you, but be gone by Wednesday morning for them. 4. Make sure you talk about finances—theirs and yours—so your student can know what to expect in the event that problems arise. 5. Offer help with their problems but don’t try to solve them, even when it might seem easy to do so. Now is the time for them to take responsibility for themselves. They will value your advice more if you don’t take charge. 6. Make sure to visit if you can, but not too often and try to call first. Their social and academic lives become very busy.

parents’ guide

2010 Waterloo

7. Prepare for the return of a very independent person. You will see a lot of changes and not all of them will suit you. Be patient. In time, you will get back the person you know and love. 8. Resist the urge to pick up the phone and plead your student’s individual situation to a university faculty member or official. It could embarrass your son or daughter and it might impede their ability to solve problems on their own. 9. Send care packages of food, cosmetics, favourite things, and pictures. It means a lot. 10. Give freely of your love, support, and confidence in their ability to handle this very big change in their lives.

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academic affairs

1 Student Life at Waterloo is comprised of a multitude of activities. It is a balance between time in the classroom, library or lab, and time spent in recreation, volunteering or other social commitments. This booklet focuses primarily on the services provided to help your student have the best possible experience on campus. We will focus on academics and life outside the classroom. » History » Transition » Academic, Medical, and Personal Information about your Waterloo student » Registrar’s Office » Student Accounts Office » Student Awards & Financial Aid » Academic Advisors » Workshops

parents’ guide

2010 Waterloo


history Founded in 1957, the University of Waterloo (Waterloo) has a total enrolment of about 31,000 students including 25,000 full-time undergraduates. In just 53 years, Waterloo has distinguished itself as one of Canada’s leading universities, with strong teaching and research programs in applied health sciences, arts, engineering, environment, mathematics, and science. Furthermore, Waterloo has been named Canada’s Most Innovative University 16 of the last 18 years in the Maclean’s Magazine reputation survey. We have a variety of varsity and recreational sports teams, over 120 recognized student clubs and numerous other opportunities for students to become involved. Waterloo creates an environment where students can expand their knowledge both academically and personally.

transition We hope this handbook will provide you with useful information to help you and your child during the transition into university life. Although there are many things that your son or daughter will begin to do on their own, there are still many things they will need your help with and perhaps advice about. This handbook covers the basic information about the services available to help your son or daughter begin a successful university career.

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It is okay to miss your son or daughter, but don’t forget to ask about what they are up to and let them know you are there if they need you.

guide

2010 Waterloo

Learn more about the University of Waterloo by visiting uwaterloo.ca Take a virtual tour of the campus at findoutmore.uwaterloo.ca/ virtualtour Registrar’s Office registrar.uwaterloo.ca Student Awards & Financial Aid safa.uwaterloo.ca

academic, medical and personal information about your Waterloo student Your son or daughter is beginning his or her first real experience as an adult, and the University of Waterloo will encourage and respect this new phase of independence and responsibility. This means that information about your child’s health care or counselling visits, academic absence or judicial/ disciplinary concerns will not be shared with you unless your son or daughter provides written permission for release of this information. The university expects students to assume responsibility for their own affairs, including the responsibility of keeping their parents informed of their progress and problems. You should discuss our policy related to Access to and Release of Student Information (Policy 19: www.secretariat.uwaterloo.ca/ Policies/policy19.htm) with your son or daughter so that you both understand the individual responsibilities involved. Because we believe that students are adults when they attend university, we treat them as such. This means that they will be expected to speak for themselves in dispute resolution processes or in matters of discipline or academic issues.

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registrar’s office and academic information about your Waterloo student

The Registrar’s Office is the place where a student can find information related to his or her academic record. Please note that information about students’ grades or records can be given only to the student. Students seeking academic advice should make an appointment with an Academic Advisor who is located in their chosen area of study. The Registrar’s Office is also the location of the Student Awards and Financial Aid Office where students learn about bursaries, scholarships and the Ontario Student Assistance Program. Any questions related to specific fees including the collection of student fees can be answered in the Student Accounts Office on the first floor of Needles Hall.

student accounts office

Finance – Student Accounts www.adm.uwaterloo.ca/infofin/students/stdfees.htm Located in Needles Hall, Room 1110 The Student Accounts Office provides information about tuition and incidental fees, how to pay your fees and how to use financial aid, provincial student loans and scholarships towards your account balance. If you have questions or concerns about your student account, you may visit the Student Accounts office Monday to Friday, 8:30 am - 4:30 pm or contact us by phone at 519-888-4567, ext. 38466 or by e-mail at sfaccnts@uwaterloo.ca.

Your Student Account Bill The University does not provide invoices, statements of account or receipts for fee payments. Instead, you may email a copy of your Quest account financial details page for any of these purposes. Your student financial information, fee payment instructions and forms are available to you online via your Quest account.

University Health Insurance Plan (UHIP) UHIP coverage is compulsory for International students and for Canadian or Permanent Resident students who are not covered by a Canadian provincial health plan (eg. Ontario Health Insurance Plan). Please visit the Student Accounts office to enrol in the UHIP plan.

student awards & financial aid This is the office responsible for administering the Ontario Student Assistance Program (OSAP) and other provincial student aid. Your child will pick up any student loans, make any changes to their OSAP application, and apply for bursaries and scholarships at Student 7

1 academic affairs

The Registrar’s Office is a key academic support unit. The people who work in the Registrar’s Office take care of admissions, processing of grades and records, enrolment for each term, examinations, and convocation. Students can find a wealth of information through their private online self-service account on Quest. Only students have authorized access to their Quest accounts. Online, the Registrar’s Office provides your son or daughter with a variety of resources, including an electronic copy of the undergraduate calendar and detailed information on how to order official transcripts of his or her marks.

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However, they are not expected to deal with these issues alone. There are a variety of people on campus who are trained and experienced in counselling and advising students in these kinds of situations. Their emphasis will always be on having the student take responsibility for problems and resolving them on his or her own.


Awards & Financial Aid (SAFA). Scholarships are awarded based on scholastic achievement, and bursaries are awarded on the basis of financial need.

Waterloo has a financial aid guarantee » The university guarantees to fund unmet need as defined by OSAP or a student assistance program from another Canadian province. » The university aspires to identify students in need and ensure that all eligible students admitted to full-time undergraduate programs have the financial assistance necessary to complete their studies. » Students are required to seek financial support from all sources, including family, employment, loans and government support programs. Visit safa.uwaterloo.ca for eligibility criteria. SAFA is located beside the Registrar’s Office for the students’ convenience.

academic advisors

parents’ guide

2010 Waterloo

Academic advisors play an essential role in the educational plan of your student. It is important that students make contact with their advisor as early as possible in their first year. Each faculty has one or more persons who deal solely with helping your student choose courses, meet requirements, and answer all questions. Each student has a faculty advisor with whom to discuss his or her academic program. The student however, is responsible for being aware of the requirements for graduation and is responsible for meeting these requirements. Students can find the name of their academic advisor in Student Life 101—Your Guidebook to a Successful Career at Waterloo.

workshops Our campus offers a wide array of workshops to help your student get acquainted with the University and learn specific skills to help his or her academic career.

More information about the Library available at lib.uwaterloo.ca

» The Library offers workshops for students at the beginning of each term. These workshops provide new students with the opportunity to gain valuable research and information literacy skills by learning how to use the resources available to them through the Library. Workshop descriptions are available on the Library’s workshop registration page: lib.uwaterloo.ca/usered. » Workshops are offered regularly by Career Services, Counselling Services, and the Student Life Office. Visit the Campus Life section of this handbook for more information.

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campus life

2 The University of Waterloo promotes a healthy, happy and successful Student Life program. Aside from academics, students’ well-being in residence, extra-curricular activities and physical health are our concern. » Student Life Office » Housing and Residences (On- and Off-Campus) » Off-Campus Dons » Health Services » Student Health and Dental Plan » Counselling Services » Aboriginal Services » Career Services » Co-op Education » Extra-Curricular Activities » Federation of Students

parents’ guide

2010 Waterloo


student life office The Student Life Office plans and promotes events, programs and resources to help first-year students make a successful transition to university. This department works closely with all other services and departments on campus, and is a great resource for your student to contact when he or she has questions and needs to be pointed in the right direction. Each month the Student Life Office publishes the First-Year Student Life 101 eZine, an electronic magazine designed to provide students with timely information to help them during their first year of study at Waterloo. Filled with tips, articles, and important dates, it is a great resource for your son or daughter. If you are wondering when your student’s exams finish, when the next varsity game is, or what great achievements Waterloo students have done, visit ezines.uwaterloo.ca. To register to receive email updates when the latest issue is available, go to ezines.uwaterloo.ca and click Subscribe to the Connections eZine.

housing and residences (on- and off-campus) parents’ guide

2010 Waterloo

The Department of Housing and Residences can provide your student with information about living either on or off campus. More than 5,100 students live on campus each year enjoying the convenience, comfort and community that residence living provides. Full-time students can live in residence during their academic terms or during a co-op work term in winter or spring, if they are working locally. For those students choosing to live off campus, the OffCampus Housing Office provides a searchable online database of rental accommodations in Waterloo, and in other cities (for co-op students). As well, each January, Housing Information Sessions are held in residence to educate students about housing options available to them both on- and off-campus. There is a large selection of student housing in the community, so there is no rush for students to sign a lease or arrange housing before January. Taking the time to get informed will help students to make better decisions about their housing.

Learn more about the Student Life Office at studentlife.uwaterloo.ca Parents’ Connections and Student Life 101 eZines ezines.uwaterloo.ca

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on-campus housing

Living On Campus After First Year The Department of Housing and Residences is dedicated to providing on-campus housing to students beyond first year. There are limited spaces available to upper-year students in the fall term, and many more available in the winter and spring terms—perfect for co-op students returning to campus every four months. Upper-year residence spaces are made available in traditional-style, suite-style and townhouse-style residences in order to provide the benefits of on-campus living with the independence our students are looking for. Upper-year students can apply for spaces in UW Place and Columbia Lake Village in the fall term, and in addition to these residences, also Village 1 and MacKenzie King Village in the fall and winter terms. Students living in residence in the spring term are given priority to apply for residence spaces available for the following winter term. Applications for each fall term are available online in early January. Applications for winter term are available in May and for spring term in October. For more information visit housing.uwaterloo.ca.

Residence Life Staff THE DIRECTOR, student development and RESIDENCE LIFE is responsible for all aspects of student life in the University of Waterloo Housing and Residence facilities. THE MANAGER, RESIDENCE LIFE is accountable to the Director, Student Development and Residence Life for the strategic development and direct implementation and management of the residence life programs, including managing the residence life co-ordinator team and implementing all programs and services directly impacting student life. A RESIDENCE LIFE CO-ORDINATOR has the responsibility to oversee student life and overall policy enforcement of each residence. A community CO-ORDINATOR is responsible for the smooth operation and community atmosphere in assigned areas of student residence. They function primarily in student development, staff development, programming and administrative capacities. A DON is assigned to each house, floor or area, and lives in a suite in the specific residence area. Dons are senior students or graduate students who are familiar with the University and with residence life. Dons assist the residents as they adapt to university life, implement educational and social programs for residents, refer students to the right people for advice on social, academic and personal affairs, and enforce policies and regulations for the well being of all residents.

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2 campus life

Each of our residences accommodates a population of diverse individuals, and successful residence life requires co-operation, consideration, compromise and respect. As roommates, suitemates or neighbours, residents must show respect for other students and try their best to get along with and support one another. Living with others can provide an opportunity to meet people with stories and experiences very different from one’s own. By choosing to live in residence, your son or daughter is expected to contribute to the building of a successful and fun community. There are also many support systems in place should your son or daughter require assistance.

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If your student is living on campus, you should know that our Residence Life Staff is committed to helping first-year students with the transition from high school to university and making his or her residence experience a rewarding one. Residence is a home away from home, and we provide the support system to encourage their growth and ­success in all areas of university living.


Getting Involved Getting involved in residence helps students to build relationships and to feel part of the community. There are many opportunities for students to get involved through volunteering, part-time jobs, and leadership positions. Here are some of the opportunities available to students living in residence: » Residence Council » Charity Committee » Marketing Advisory Board » Food Advisory Board » Special Event Days » Peer Leader » Front Desk Assistants (paid positions) » Residence Tour Guides (paid positions) » Residence Computer Consultants (paid positions) » Food Services Staff (paid positions) » The Right FIT Promotions Team (paid positions)

Academic Support Living in residence provides students with easy access to a wealth of resources and support. Academic success is a cornerstone of the Living-Learning residence life program and there are policies, programs and services available to support students in their academic pursuits.

parents’ guide

2010 Waterloo

Tutoring Centres The Department of Housing and Residences has teamed up with some of the faculties to provide in-residence tutoring. This Living-Learning program, developed with the Faculties of Math, Science and Engineering, offers convenient academic support. Tutoring Centres are located in various ­residence facilities, but are open to all Waterloo students. Visit housing.uwaterloo.ca/live-learn/tutoring-schedule.html for the Tutoring in Residence Schedule. Counsellor in Residence Moving away from home and starting first year at university can seem like a really big step. If your student finds him or herself feeling overwhelmed, they may want to speak with a professional counsellor. Waterloo’s Counselling Services Department provides free confidential counselling for all students, and during the fall and winter terms, a counsellor is available for appointments right in residence.

Learn more about ResNet at housing.uwaterloo.ca/resnet

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Residence Services

Internet Services All residence rooms (except Columbia Lake Village – North) are wired to allow you direct access to the campus network, your Waterloo computer account, the World Wide Web and email. The cost of this service (known as ResNet) is included in the residence fees. If you do not have a computer in your room and require only occasional access, you can use a number of computer labs situated around Waterloo’s campus, including the Internet cafés in Village 1, Mackenzie King Village, Ron Eydt Village and Columbia Lake Village. Moving In and Out Fall Term In the fall term, move-in takes place on the Sunday and Monday of the Labour Day weekend. Exactly which day your child will move in will depend on his or her room assignment. Generally, one half of each residence facility will move in on one day and the other half on the other day in order to ease traffic and congestion. Orientation leaders are on hand to direct you and to help carry your son or daughter’s belongings up to his or her room. All residents must vacate their residence room 24 hours after their last exam at the end of each term. Holiday Break in December The university is closed from December 24 until January 3. All residents must vacate ­residence 24 hours after their last exam. Residences are closed for the holiday break. The Off-Campus Housing Office is available before the holiday break (December 24) to help residents find short term accommodation for the break. Winter and Spring Terms Move in usually takes place the Sunday before classes begin. All residents must vacate their residence room 24 hours after their last exam at the end of term. Mailing Addresses You can send your son or daughter letters and packages using the mailing addresses listed below. All you need to know is which residence he or she is living in. A mailbox is provided for each residence suite, floor or house, depending on the residence facility. Mail is delivered Monday to Friday by Canada Post. When a package arrives at the residence, the residence manager signs for the delivery and notifies the student that a package is there for them. The resident can then pick it up with proper ID. Note: For UW Place and Columbia Lake Village, Canada Post and other courier companies will attempt to deliver packages at least once before rerouting them to the nearest postal outlet.

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Students living in Ron Eydt Village or Village 1 are required to purchase a meal plan as cooking facilities are not available. Students living in any other residence facility have access to cooking facilities and can therefore choose to purchase a meal plan if they like, but it is not required.

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Meal Plans and Food About 80% of first-year students purchase a meal plan. Students use their WatCard (student ID) to access a declining-debit meal plan. Plans consist of meal plan dollars, which can be spent on campus at any UW Food Services eatery. Students purchase a meal plan each term, and can add extra dollars any time. At the end of each term, any money remaining is carried forward as long as they’re a Waterloo student. If you wish to add money to your son or daughter’s WatCard, visit the WatCard website to print a Deposit Form or use a credit card to add funds online. watcard.uwaterloo.ca.


parents’ guide

2010 Waterloo

Visit canadapost.ca to learn more about sending letters and packages. Feel free to use short forms, such as V1, REV, MKV, or even UWP, but always remember to use the postal code!

Village 1 <Student’s Name> <House, Room Number> Village 1 Box 16460 University of Waterloo Waterloo, Ontario Canada N2J 4B6

Ron Eydt Village <Student’s Name> <Floor, Room Number> Ron Eydt Village Box 16610 University of Waterloo Waterloo, Ontario Canada N2J 4C1

Mackenzie King Village <Student’s Name> <East or West, Suite Number> Mackenzie King Village Box 1666 University of Waterloo Waterloo, Ontario Canada N2J 4Z2

Minota Hagey <Student’s Name> <Room Number> Minota Hagey University of Waterloo Waterloo, Ontario Canada N2L 3G1

UW Place Beck Hall <Student’s Name> <Suite Number> 108 Seagram Dr Waterloo, Ontario Canada N2L 3B9

Eby Hall <Student’s Name> <Suite Number> 159 University Ave. West Waterloo, Ontario Canada N2L 3E8

Wellesley Court North <Student’s Name> <Suite Number> 155 University Ave. West Waterloo, Ontario Canada N2L 3E5

Wellesley Court South <Student’s Name> <Suite Number> 157 University Ave. West Waterloo, Ontario Canada N2L 3E5

Wilmot Court North <Student’s Name> <Suite Number> 163 University Ave. West Waterloo, Ontario Canada N2L 3E5

Wilmot Court South <Student’s Name> <Suite Number> 161 University Ave. West Waterloo, Ontario Canada N2L 3E5

Waterloo Court North <Student’s Name> <Suite Number> 106 Seagram Dr. Waterloo, Ontario Canada N2L 3B8

Waterloo Court South <Student’s Name> <Suite Number> 104 Seagram Dr. Waterloo, Ontario Canada N2L 3B8

Woolwich Court North <Student’s Name> <Suite Number> 100 Seagram Dr. Waterloo, Ontario Canada N2L 3B8

Woolwich Court South <Student’s Name> <Suite Number> 102 Seagram Dr. Waterloo, Ontario Canada N2L 3B8

*Note: For UW Place, do not include University of Waterloo or the name of the residence (i.e. Beck Hall) in the address. If you include these pieces of information the mail will be sent on campus and eventually be returned to sender. It must come directly to the address above in order for your student to receive it.

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South Community Units 1-8 N2L 6E8 Units 9-17 N2L 6E9 Units18-32 N2L 6G1 Units 33-40 N2L 6G2 Units 41-50 N2L 6G3 Units 51-58 N2L 6G4 Units 59-67 N2L 6G5 Units 68-82 N2L 6G6 Units 83-90 N2L 6G7 Units 91-100 N2L 6G8

university colleges Conrad Grebel University College <Student’s Name> <Room Number> Conrad Grebel University College Westmount Road North Waterloo, Ontario Canada N2L 3G6

Renison University College <Student’s Name> <Room Number> Renison University College Westmount Road North Waterloo, Ontario Canada N2L 3G4

St. Jerome’s University <Student’s Name> <Room Number> St. Jerome’s University < Sweeney Hall/J.R. Finn > Waterloo, Ontario Canada N2L 3G3

St. Paul’s University College <Student’s Name> <Room Number> St. Paul’s University College Westmount Road North Waterloo, Ontario Canada N2L 3G5

off-campus housing The Off-Campus Housing Office (part of the Department of Housing and Residences) is located in the Student Life Centre, lower level. This office maintains online housing lists for the Kitchener/Waterloo area, along with tips on how to find a house or apartment that’s right for your student. The office also provides information about dealing with landlords and places to get help if you have further questions. Co-op students who are heading out of town can access housing lists for Toronto, Ottawa, and other areas. Housing lists for Kitchener/Waterloo or other areas can all be accessed from the web at och.uwaterloo.ca. For more information, please visit och.uwaterloo.ca.

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North Community Units 101-122 N2L 6P1 Units 123-160 N2L 6P3 Units 161-168 N2L 6P4 Units 169-182 N2L 6P1 Units 183-190 N2L 6P4 Units 191-192 N2L 6P1 Units 193-202 N2L 6P2 Units 203-222 N2L 6P6 Units 223-250 N2L 6P2 Units 251-262 N2L 6P6 Units 263-294 N2L 6P7 Units 295-302 N2L 6P8 Units 303-324 N2L 6P4 Units 325-330 N2L 6P6 Units 331-350 N2L 6P8

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Columbia Lake Village 350 Columbia St. West Waterloo, Ontario, Canada <Postal Code (see below)>


Top 5 Student Housing Search Tips 1. Make sure your student reads all documents before they sign! Encourage him or her to pay particular attention to their lease and that he or she be sure to read the ENTIRE document and bring any questions he or she may have to the Off-Campus Housing Office. Remind him or her they may not want to sign any lease longer than 1 year— circumstances may change and he or she may not want to stay in the same place. 2. Encourage him or her to take their time and look around. He or she shouldn’t commit to the first place they see; there is lots of housing available. 3. Many landlords ask for a security deposit upon signing the lease. It is illegal for landlords to ask for more than one month’s rent as a security deposit. Make sure your student asks his or her landlord for a receipt for any payments that they make. 4. Suggest your student ask previous tenants what the average cost of the utilities were for them, or call the utility companies to find out approximately what the bills will be. 5. Encourage your student to visit or call the Off-Campus Housing Office to gather information and to attend one of the Housing Information Sessions before starting to look for a place.

off-campus dons parents’ guide

2010 Waterloo

Visit the Off-Campus Dons website ocd.uwaterloo.ca For more information about Health Services, visit healthservices.uwaterloo.ca

Supported by the Federation of Students (Feds) the OffCampus Dons can help make the transition from high school to university a little easier for students living off campus. First-year students who register are matched with an upper-year student (a “Don”) who serves as a friendly, approachable resource. Dons give lots of information and support during those first crucial months at university and throughout the year. An Off-Campus Don can help out with anything from deciding what to do for fun on Friday night, to landlord problems or money management tips. Dons are also there for any students who have school related questions or personal issues they would like to discuss.

Students can call to make an appointment, or drop by between classes to arrange to see any of the health care professionals listed:

Off-Campus Dons also run Orientation Week for all first-year students living off campus. Events designed ­specifically for students not in residence are organized throughout the year.

We have > 10 Physicians > 1 Nurse Manager > 2 Clinical Psychologists > 1 Psychiatrist > 1 Venipuncturist > 10 Nurses > 1 Health Educator > 1 Dietitian

health services Health Services provides primary medical care for all registered students. Health Services acts as your student’s family physician. Our health professionals work to promote a safe and healthy environment for all students. A student does not have to be enrolled in the Feds/GSA Health and Dental Plan to use Health Services.

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Services available » Nurse services and health teaching e.g., birth control, nutrition, alcohol » Allergy injections » TB Skin tests » Pregnancy tests and non-judgemental management of crisis pregnancy » Urgent/first-aid care

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» Physician appointments

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» Laboratory facilities » Wart treatment » Administration of prescribed injectable medication » Ongoing post-operative treatment, dressing changes » Confidential HIV (AIDS) testing, counselling and health monitoring » Registered Dietitian » Health education

student health and dental plan Federation of Students (Feds)/Graduate Student Association (GSA) Health and Dental Plan ihaveaplan.ca A growing number of important healthcare services aren’t covered by provincial health care. For many students, paying for these services can lead to financial hardship, while others can’t afford them at all. To help students pay for the health services they need, a student health and dental plan has been put in place by the Feds and the GSA. The student plan is unique in that it helps fill the gaps left by provincial health care, while offering students coverage that is often 3 to 5 times less expensive than that of a private plan. The coverage includes health, dental, vision, and travel benefits which can also be used anywhere in the world. To use the health benefits, students must be covered by provincial health-care coverage (such as OHIP) or the equivalent (such as UHIP for international students).

Plan Benefits Health—prescription drugs, chiropractor, physiotherapist, naturopathic doctor, etc. Dental—checkups, cleanings, fillings, root canals, gum treatments, extractions, etc. Vision—eye exam, eyeglasses and contact lenses, laser eye surgery Travel—150 days per trip, $1,000,000 per lifetime Network Benefits—students covered by the plan also have exclusive access to the HealthCare Networks that offer students reductions on certain services. Students are covered for the insured portion of their plan regardless of the health practitioner they choose. By consulting a network member, they will get additional coverage. Full-year coverage is from Sept. 1 through Aug. 31. For more details and a complete list of benefits, visit ihaveaplan.ca.

Opt Outs The plan can be combined with another health and dental plan (i.e. a parent or spouse’s employee benefit plan) to maximize overall coverage and save on health-care costs. Alternatively, if students are covered by another extended health and/or dental plan, they 17

campus life

» Immunizations


may opt out online at ihaveaplan.ca during the Changeof-Coverage Period. Before opting out, students should double-check their alternative insurance coverage. A parents’ insurance plan will typically stop covering you completely if you’re a part-time student over 21, or a full-time student over the age of 25. As well, other plans usually won’t cover vaccinations, travel insurance, or vision. The Change-of-Coverage Period is at the beginning of the first term in which the student is enrolled for each academic year. Students already covered by an equivalent health plan can opt out and receive reimbursement for the health portion of the plan by providing proof of coverage by an equivalent health plan. Provincial health care doesn’t provide coverage equivalent to the FEDS/GSA Health Plan. Students can’t opt out of the FEDS/GSA Health Plan if they’re only covered by OHIP or equivalent health-care coverage. They may opt out of the Dental Plan and receive reimbursement for the dental portion of the plan without submitting proof of equivalent dental coverage. Opt outs and enrolments are effective for the entire policy year. Note: In respect of privacy and confidentiality, only students can make changes to their coverage. For more details, please visit ihaveaplan.ca.

counselling services parents’ guide

2010 Waterloo

University can be a challenging environment. Students who make effective use of the resources available at Waterloo have the best chance of reaching their academic potential. Along with the University’s libraries and laboratories, Counselling Services represents a resource designed to assist your child in moving towards her or his scholastic and personal goals. Counselling services provides confidential, short-term counselling, both individually and in groups, with qualified professionals to help students with » methods of approaching studying and exams » personal concerns

Visit the Counselling Services website for more information about the workshops available to your child www.adm.uwaterloo.ca/infocs

Services » Study Skills program » Personal counselling can include: depression, anxiety, relationship challenges, sexual abuse, disorderly eating, and more

Aboriginal Services, Room 216 St. Paul’s University College 519-885-1460, ext. 209 ebaker@uwaterloo.ca

Group workshop topics

Visit the Aboriginal Services Coordinator website for more information aboriginalservices.uwaterloo.ca

» Academic Writing

» Managing Anxiety and Panic

» Anger Management

» Procrastination

» Relaxation Training

» Communication Skills

» Self Esteem

» Stress Management

» Exam Preparation

» Study Skills

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Aboriginal services Aboriginal Services Coordinator Emerance Baker, Program Director, uWaterloo Directions Manager, Aboriginal Services Office 209 519-885-1460, ext. 209; ebaker@uwaterloo.ca

Services include: » Information and advocacy » Academic Support Centre: one-on-one and group tutorial program and student success workshops » Personal support » Forms and applications assistance (OSAP, scholarships and bursaries) » Links with local community agencies » Aboriginal Student Study Lounge and Resource Library » Supports for the Aboriginal Student Association (ASA) » Elders in Residence Program: one-on-one cultural counselling » Elders Round Table Cultural Teaching Workshops (evenings open to all Waterloo students, staff and faculty) » ASA Open House Gathering Days: Soup and Fry Bread Days » Oversight of the Aboriginal Education Council » Aboriginal High School Enrichment Program: uWaterloo Directions » Cultural Events: Annual UW Pow wow, National Aboriginal Day celebrations and various cultural workshops and activities » Facilitating access to traditional resources, people, teachings and ceremonies » Relevant communications: website, newsletter and on-campus events » Developing a University of Waterloo community of interest

Aboriginal Student Association The Aboriginal Student Association is committed to enhancing the university experience for all Aboriginal students attending the University of Waterloo. It provides support for Aboriginal students at the University of Waterloo to achieve their educational goals and promotes the pursuit of post-secondary education among Aboriginal people. The ASA supports an Aboriginal Student Kitchen Cupboard for students registered with the ASA. The ASA is responsible for the upkeep and maintenance of the Aboriginal Student Study Centre. It also provides opportunities for Aboriginal and non-Aboriginal students to meet for social activities and to participate in Aboriginal cultural activities within the campus and Kitchener/Waterloo community. The ASA seeks to promote cultural awareness and mutual understanding in the university community. Resource Centre Weejeendimin Native Resource Centre 42 College Street Kitchener, ON N2H 5A1 519-743-8635

Employment and Training Anishnabeg Outreach 220 Charles Street East Kitchener, ON N2G 2P7 519-742-0300

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2 campus life

The University of Waterloo Aboriginal Services provides culturally relevant information and supports for all University of Waterloo students, staff and faculty. Our office works toward a sustained, culturally proficient, learning and working environment that is respectful of the differences between our many nations.

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Aboriginal Services at St. Paul’s University College 190 Westmount Rd. N., Waterloo, ON


Housing KW Urban Native Wigwam Project 42 College Street Kitchener ON N2H 5A1 519-743-5868

career services Career Services has an array of career development programs and services to meet the needs of all Waterloo students and alumni.

The Career Development eManual The Career Development eManual is an online, interactive manual designed to guide your son or daughter step-by-step through the career development process. Each step will give your student an opportunity to learn new concepts and to practise their skills. After completing online modules students can sign up for face-to-face assistance by visiting the Career Services ­website at careerservices.uwaterloo.ca.

Resources Print and electronic resources (searchable on Trellis) are available in the areas of:

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2010 Waterloo

» Career Planning: self exploration, occupational ­descriptions and trends, work search, volunteer and entrepreneurial information » Education: Canadian university and college calendars, subject and geographic-specific directories, professional test applications, personal statement information » Employer: directories » Work/Study Abroad: programs and guides

Workshops » Workshops are provided on topics such as: career exploration and decision making, work search/networking, interviewing skills, thinking about an international experience, working effectively in another culture, negotiating job offers, further education, business etiquette, and success on the job. » Students and alumni may register for workshops through the website careerservices.uwaterloo.ca.

Appointments Visit the Career Services web site for more information on the services and resources available to your son or daughter careerservices.uwaterloo.ca

» Students may discuss their career plans with an advisor. Make an appointment through the web site to discuss: curriculum vitae, résumé and cover letter, career decision making, work search, mock interview, and/or professional/grad school.

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Events Winter

Ongoing

Job Fair Volunteer/Internship Fair Career Nights

Employer Information Sessions

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Fall Career Fair Professional & Post-Degree Days Volunteer/Internship Fair Waterloo On-Campus Part-time Job Fair Faculty of Education Talks Waterloo Graduate Studies Fair Career Nights

2

JobMine All Waterloo students and alumni may view online job listings through JobMine. Updated on a regular basis, JobMine offers access to a wide variety of part-time, summer, work placement, permanent, volunteer, and contract job opportunities received by Career Services. More details are available on the website jobmine.uwaterloo.ca.

Volunteer work To help your son or daughter gain valuable work experience, a listing of on and offcampus volunteer openings can be found by visiting the Career Services website.

Interested in studying/working/living abroad? Create your free account on workingoverseas.com/uwaterloo to enhance your international skill set, search for international organizations, and much more! The Big Guide Online subscription is jointly funded by Career Services, the Library, and Waterloo International.

co-op education Co-operative education is an educational model that formally integrates academic studies with relevant work experience. Co-op students alternate school terms with work in appropriate fields of business, industry, government, social services, or the professions. Work terms are usually four months long, but can last up to eight months. When finished their degree, students will have the same number of academic terms as a non co-op student, plus up to two years work experience. Choosing co-op can help students to: » Clarify their career plans and preferred working style so they can pinpoint the type of job they desire upon graduation » Apply theoretical knowledge gained in the classroom » Continuously improve their interview skills and learn how to confidently promote themselves to an employer » Gain relevant work experience » Learn workplace etiquette » Improve their organizational and time management skills » Earn a salary to help finance education » Get hands-on experience with the latest tools or methods in their field » Build business contacts to assist in employment upon graduation » Set themselves apart from other university graduates » Be consistently challenged 21

campus life

To receive a weekly email about Career Development workshops/events, please to lists.uwaterloo.ca/mailman/listinfo/cecsinfo to join the mailing list.


The co-op job finding process is highly competitive and there is no guarantee that students will find employment for every work term. Your son or daughter’s summer and part-time jobs as well as their volunteer work before coming to university is very important and can greatly increase their chances of being selected for interviews with co-op employers. Co-op Education continues to search for work positions after the beginning of each work term for those students who remain unemployed following the main employment process. For co-op students who don’t find a job, all is not lost! With prior approval students can: » find his or her own relevant employment (either paid or volunteer) » find unrelated employment (no credit) in order to earn money for the next academic term Flexibility and full participation in the employment process are important factors in his or her success. Students must complete between 4 to 6 work terms (depending on their program) to fulfill co-op degree requirements. In most, but not all programs, this means students can miss one work term with no academic penalty.

extra-curricular activities parents’ guide

2010 Waterloo

athletics and campus recreation Keeping active is important to staying healthy. Whether your student is an avid participant or a quiet observer, our Department of Athletics and Campus Recreation offers something for everyone.

Varsity Athletics Whether your student is interested in playing or watching, Waterloo has 32 Varsity teams:

Check out the amazing programs offered by Athletics and Campus Recreation gowarriorsgo.ca.

Men:

Women:

Badminton

Badminton

Baseball

Basketball

Basketball

Cheerleading

Cheerleading

Cross Country

Cross Country

Curling

Curling

Field Hockey

Football

Figure Skating

Golf

Golf

Ice Hockey

Ice Hockey

Nordic Skiing

Indoor Hockey

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Soccer

Rugby

Squash

Soccer

Swimming

Swimming

Tennis

Tennis

Track and Field

Track and Field

Volleyball

Volleyball

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Campus Recreation » Clubs (archery, badminton, curling, fencing, juggling, kendo, lifeguard, martial arts, mountain bike, Outers, rowing, ski and snowboard, table tennis, Ultimate Frisbee) » Competitive leagues and tournaments (Ball Hockey, Basketball, Beach Volleyball, Dodgeball, Flag Football, Ice Hockey, Indoor Soccer, Soccer, Ultimate Slo-Pitch, Volleyball) » Conditioning and weight training (Conditioning Room orientation, free weights, personal trainers) » Racquets (Squash, Tennis) » Jobs (Dance, first aid, fitness instructors, league convenors, referees, skating, squash, tennis) » Over 15 different types of fitness classes including Athletic Training, Aquafit and Yoga Fit, Ball, Ballet Blast, Cardio Jam, and Step Aerobics » Other (Aquatic Leadership, CPR, Bike Maintenance, Bouldering Clinics, First Aid, Golf, Irish Dance, Learn to Swim, Pilates, Skating, Social Dance)

federation of students The undergraduate student union at the University of Waterloo is the Federation of Students. They are the voice of undergraduate students on campus and they represent students on everything from tuition policy to campus safety. Many students get involved with the Federation of Students as volunteers or through their extensive clubs program, while others become involved with part-time employment opportunities. The Feds are also extremely involved with the first-year orientation process and special events on campus. There are approximately 120 clubs that are run through the Federation of Students.

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campus life

Nordic Skiing

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Rugby


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2010 Waterloo

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chapter

coming to visit

3 If you are coming to visit your son or daughter, or they are planning to go home for a visit, this section will tell you more about… » Parking » UW Police » Accommodations » Transportation » Making Arrangements » Financial Institutions » Restaurants » Other Attractions

parents’ guide

2010 Waterloo


parking Visit parking.uwaterloo.ca to find the best parking lot for your visit.

UW police police.uwaterloo.ca Available 24 hours a day Call 519-888-4911, or extension 22222, on any campus pay phone The University of Waterloo Police has officers on duty 24 hours a day with the same law enforcement powers as regional police. Persons working or studying after hours on campus may contact UW Police for advice on appropriate precautions. If students need help that requires police assistance or have concerns regarding personal safety or any other matter, they are encouraged to contact the UW Police Service Duty Desk at 888-4911 or extension 22222. The UW Police and Parking Services are located on the north-east corner of Ring Road in the Commissary, in front of the smoke stack. In the case of a family or medical emergency, parents can contact UW Police Services to assist in locating their son or daughter.

parents’ guide

2010 Waterloo

transportation Grand River Transit provides services to almost anywhere in the Kitchener/Waterloo area and there are several options for transportation out of the twin cities.

Grand River Transit Grand River Transit can take your student all over the twin cities to shopping centres, grocery stores, the movies etc. The bus pass is included in student fees each term. To ride the GRT all your student needs is their WatCard.

Greyhound/Coach Canada

Where to park parking.uwaterloo.ca Looking for a Bed and Breakfast? Visit bbcanada.com

The main bus terminal for Kitchener/Waterloo is located at Sportsworld. There are also pick-up locations on campus and in downtown Kitchener. Bus tickets can be purchased right on campus at the Turnkey Desk, otherwise your student can take the Grand River Transit bus 7 or 8 from campus. This route transports students to the main terminal where out-of-town buses depart.

Grand River Transit grt.ca Greyhound greyhound.ca 26


Fed Bus

Ride Board

Train The Via Rail Train station is also located in Kitchener, and services many towns and cities across Ontario.

Airways Transit—Toronto Airporter Service Airways Transit provides transportation between the University of Waterloo and the Toronto Pearson International Airport. The Toronto Airporter Service departs daily from the Student Life Centre for the Toronto Pearson International Airport at: » 6:05 am

» 1:05 pm

» 10:50 am

» 3:35 pm

The Toronto Airporter Service departs daily from the Toronto Airport (all terminals) for the University of Waterloo Student Life Centre at: » 8:15 am

» 3:15 pm

» 1:30 pm

» 6:15 pm

Regular adult fare: $75.00 Call 519-886-2121 to reserve a spot. Note: There is no service on Saturdays and holidays and only the last 2 trips run on Sundays—however door-to-door service is available 7 days a week, 365 days a year, by advance reservation.

making arrangements If your son or daughter needs to make arrangements to travel home over the holidays there are many travel agencies located within the Kitchener/Waterloo area.

financial institutions There is a branch of the Canadian Imperial Bank of Commerce (CIBC) located on campus, with four automated teller machines across campus. Several branches of other major banks are located within walking distance of the university.

restaurants There are plenty of places to eat on campus or in the surrounding area. For a more formal dining experience, you are invited to the University Club on campus to enjoy a wonderful meal.

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In the Student Life Centre there is a RIDE Board where rides can be posted or offered when students are heading out of town.

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The Fed Bus is a handy, inexpensive way for Waterloo undergraduate students to get to the Greater Toronto Area, London and Hamilton every weekend. Tickets are $11 one way or $20 return with an undergraduate ID (WatCard). The buses leave Friday from the Davis Centre and drop off at an array of locations and return Sunday right back to campus. Tickets can be purchased online at fedbus.feds.ca.


other attractions Visit the websites of both the City of Waterloo and the City of Kitchener. You will be able to read about any upcoming events and a few of the areas’ largest attractions. Another great place to visit is St. Jacobs, only a short drive away.

parents’ guide

2010 Waterloo

Local information city.waterloo.on.ca city.kitchener.on.ca stjacobs.com

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throughout the year

4 Just for fun … information about the campus during the school year » Orientation » Homecoming » Birthday Cakes and Care Packages » Retail Services » Parents in Partnership Program

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2010 Waterloo


orientation September 6-11, 2010 Orientation Week at the University of Waterloo is an opportunity for first-year students to experience a balanced introduction to the academic, residential and social aspects of university life with the guidance and support of upperyear student leaders. It is governed by the following principles: » Respect » Communication » Collaboration » Balance and Moderation » Accountability » Acceptance We encourage all first-year students to attend their Orientation program. Students will spend time learning about their faculty and academic issues as well as having a balanced introduction to their residence and student life. Students will have the opportunity to meet the people in their classes, and spend time with those that they will be living with or near.

parents’ guide

2010 Waterloo

To ease any concerns you may have, Waterloo is pleased to inform you that we have developed a comprehensive and exciting Orientation program. Students also have a chance to explore Waterloo through organized tours, meet the Federation of Students executive and learn about their academic programs. In addition, our student leaders have planned many social events to give first-year students the opportunity to meet people and have fun. One thing we recommend is not to worry if you cannot reach your student during the week. Your son or daughter is most likely with their leaders at one of the many events that have been planned for him or her.

homecoming

Saturday, September 22, 2010 homecoming.uwaterloo.ca Homecoming is the only annual university event that invites students, alumni and other members of the university community to celebrate their Waterloo pride! Held at the end of September, a sample of the events include: Warrior Weekends, AHS 5km Fun Run, Warrior Football, open houses and alumni reunions. Homecoming is a great opportunity to visit with your son or daughter and explore the bustling campus. Orientation Week orientation.uwaterloo.ca Check out this year’s Homecoming events! homecoming.uwaterloo.ca

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a piece of home birthday cakes and care packages UW Food Services to the rescue! Choose one of our carefully designed packages created especially for your favourite scholar. He or she will be surprised! You can order a cake or a care package that will be sent to him or her along with a personal note. UW Food Services “A Piece of Home� program offers several other themed care packages. Visit our website at www.foodservices.uwaterloo.ca/pieceofhome for more information.

retail services

retailservices.uwaterloo.ca Retail Services is a university ancillary department comprised of five retail stores: the Book Store, providing new textbooks and Print On Demand services; Waterloo Store with a selection of crested apparel and giftware; Write Stuff, offering course specific products, stationery and art supplies; Campus Tech and E Smart, both carrying cell phones and affordable laptops, desktops and computer accessories. Retail Services strives to improve environmentally-friendly business practices and offer more environmentally-friendly product choices. Learn about our green initiatives online at retailservices.uwaterloo.ca/green. Looking for a way to congratulate your new university student? Retail Services gift cards are available in any denomination and have no expiry date. Redeemable at any Retail Services store, including the Book Store, Waterloo Store, Write Stuff, Campus Tech, and E Smart, gift cards make the perfect gift for every Waterloo student. Call 1-866-330-7933 to order.

Book Store bookstore.uwaterloo.ca The Book Store is the campus store for new textbooks and other course materials. The Book Store features the top 10 weekly bestsellers at 25% off, and also carries bestselling fiction and non-fiction titles, reference materials and magazines Once a student has registered at Waterloo, he or she can find his or her booklist online at bookstore.uwaterloo.ca. Using his or her Quest User ID and password, he or she can follow these steps to find his or her booklist for courses he or she is registered in: 1. Click on Books. 2. Click on My BookLook. 3. To generate a complete list of books for the courses you are registered in, log in with your Quest User ID and password. 4. Select the term and click Search. 5. To create a book list, you can choose to add all books for each course, or customize the list by clicking Add to Cart for specific books. To purchase books online, click on Check Out, enter your shipping and billing information and click Place Order. To print a book list to bring with you to the Book Store, click Edit Your Cart and then choose Printable Book List at the bottom of the page.

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Piece of Home packages can be ordered online through our website or by calling 519-888-4567, extension 35270.

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Missing your loved one? Special occasion? Stressful exam?


Remember to BYOB—Bring Your Own Bag to the Book Store! We’re committed to reducing the use of plastic on campus and encourage you to bring your own reusable bag to the Book Store when purchasing your books. Reusable bags are available for purchase if you forget yours. Visit the Book Store website for a listing of our extended hours during the fall term. The Book Store is located in South Campus Hall.

Waterloo Store waterloostore.uwaterloo.ca Waterloo Store extends a warm welcome to first-year parents and students. Waterloo Store offers something for everyone to celebrate the Waterloo experience. We offer a selection of Waterloo crested clothing, souvenirs and giftware items. Students can find a wide variety of hoodies, t-shirts, hats, leather jackets, and Warrior wear at our store. We also carry great gift items for your son or daughter, including Waterloo rings, backpacks, key chains, greeting cards, and much more. Waterloo Store upholds just labour practices and as such, supports the Students Against Sweatshops program. The Waterloo Store is located in South Campus Hall.

Write Stuff writestuff.uwaterloo.ca

parents’ guide

2010 Waterloo

Write Stuff is the on-campus store carrying academic supplies such as lab coats, latex gloves, dissection kits and scientific calculators. We even have art supplies! Write Stuff also carries a wide selection of stationery, agendas, computer accessories, Waterloo crested supplies, and report covers. Students can find everything they need to polish reports and projects right on campus. Write Stuff is located in South Campus Hall.

Campus Tech campustech.uwaterloo.ca

Graphics graphics.uwaterloo.ca » Coin and WatCard operated copiers » Photo finishing » Large format printing » Digital printing in colour and black and white » Binding and finishing » Copy centres Look for us on campus—we’re everywhere you are!

Why buy a computer from us? Campus Tech can help first-year students get connected at Waterloo. Our professional staff will help your scholar by recommending products that meet their faculty requirements. Campus Tech provides the latest technology products and quality name brand laptops, desktops, and computer accessories. We are a Rogers Authorized Dealer, and can assist with cell phone purchases. Ask us about the Rogers Student Plan. It’s important for students to have the right system when they start their academic career. We make it affordable for students to own their own system by providing student leasing options and educational discount pricing on hardware and software.

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E Smart esmart.uwaterloo.ca

You can have peace of mind knowing that our certified in-store service technician is here to offer warranty and non-warranty service and support for almost any computer situation, including software installation. If your son or daughter experiences computer problems, we’ll get them up and running before you know it! E Smart is located in South Campus Hall, right beside the Book Store.

Register valuable serial numbers UW Police offer a service to register the serial numbers for your student’s valuables (laptop, cell phones, Ipod, camera, bicycles) in order that items can be easily identified if stolen. This information is kept confidential and is purged after the student leaves the university. Your student can directly enter his/her information by following the link on the University of Waterloo Police Services website at police.uwaterloo.ca. Police also provides an online reporting process available from the police.uwaterloo.ca website which the campus community can use to advise police of non-emergency concerns. The information may be provided anonymously using this service.

Federation of Students Used Bookstore Buying books: You’ll find the best deals in textbooks at Feds Used Books. There are thousands of books for all kinds of courses and you’ll save at least 20% off the cost of new textbooks. Books are shelved alphabetically by author. We have a no refund policy, so make sure that the ISBN number and or edition/author of your book matches the one that you need for the course. To find which books you need, search using the BookLook services (click BookLook under bookstore.uwaterloo.ca/books.html). For more detailed info on buying or selling books go to: businessesandservices.feds.ca/feds_used_books.

parents in partnership program As the parent of a Waterloo student, there are a number of ways you can help your son or daughter receive an excellent education. The Parents in Partnership program encourages parents to support their child’s education by making a charitable donation to the project or academic program of their choice. Waterloo parents have proudly supported the library, scholarships and bursaries, labs and equipment, and new buildings and facilities. To raise these funds, enthusiastic Waterloo students from all faculties call parents during the spring and early summer. Waterloo sincerely appreciates the support of all parents, as their contributions help ensure that students receive an outstanding education filled with innovation and creativity. To make a donation or for further information, visit development.uwaterloo.ca/parents.

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Be smart. Choose E Smart. Stop in to check out the demo models of mobile devices, netbooks, laptops and other cool gadgets. Like Campus Tech, we can show you the products that meet your faculty requirements and comply with the university’s network environment.

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Our certified in-store technician works under manufacturer warranties, and can assist ­students with troubleshooting and system repairs. Campus Tech is located on the lower level of the Student Life


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2010 Waterloo

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chapter

back of book

5 Dates, contact and other useful information » Important Dates » Websites of Interest » Contacts » University of Waterloo Highlights

parents’ guide

2010 Waterloo


important dates September 2010 5, 6 Residence Move-in (first-year students) 6 Labour Day — University Holiday 6-11 Orientation Week 13 Lectures Begin 17 Last day to add a Distance Education course 24 Last day to add an on-campus course 24, 25 Warrior Weekends 25 Homecoming 30 Last day to pay fees for fall October 2010 1 Deadline to drop or withdraw from courses with 100% tuition refund 11 Thanksgiving Day — University Holiday 22, 23 Warrior Weekends 29 Deadline to drop or withdraw from courses with 50% tuition refund November 2010 12, 13 Warrior Weekends 26, 27 Warrior Weekends

parents’ guide

2010 Waterloo

December 2010 6 Lectures End — fall term 9 Examinations Begin — fall term 10, 11 Distance Education Examination Days 17 Fees Due Date — Cheque/Money Order/Fee Arrangement — for winter term 18 Start of Late fees — Cheque/Bank Payments/Fee arrangement — winter term 22 Examinations ends 23 *Residence Closes 29 Fees Due Date — Bank Payments — winter term 30 Late Fees Begin — Bank Payments — for winter term January 2011 1-3 University Holiday 3 Winter Co-operative Work Term begins 4 Lectures Begin 10 DE ends open enrolment 17 On campus open enrolment ends 21, 22 Warrior Weekends 24 Deadline to drop or withdraw from courses with 100% tuition refund 31 Last day to pay fees for winter term

For a complete listing of the university’s Undergraduate Calendar visit ugradcalendar.uwaterloo.ca.

February 2011 11, 12 Warrior Weekends 21 Family Day 21-25 Reading Week — All Faculties 21 Deadline to drop or withdraw from courses with 50 % tuition refund March 2011 11, 12 Warrior Weekends 25, 26 Warrior Weekends April 2011 5 Lectures End — winter term 8 Examinations Begin — winter term 8,9 Distance education examination days 21 Examinations end 22 Residence closes 22 Good Friday — University Holiday 25 Fees due date — Cheque/Money order/Fee arrangement — for spring term 26 Start of Late Fees — Cheque/ Money Order/ Fee Arrangement — for spring term 28 Fees Due date — bank payments — for spring term 29 Late fees being — bank payments­ — for spring term May 2011 2 Spring Co-operative Work term begins 2 Lectures Begin — spring term 6 DE ends open enrolment 13 On-campus open enrolment ends 20 Deadline to drop or withdraw from courses with 100% tuition refund 23 Victoria Day — University Holiday 27, 28 Warrior Weekends 31 Last day to pay fees for spring term June 2011 17 Deadline to drop or withdraw from courses with 50% tuition refund 24, 25 Warrior Weekends July 2011 1 Canada Day — University Holiday 15, 16 Warrior Weekends 26 Lectures End — spring term August 2011 1 Civic Holiday — University Holiday 2 Examinations Begin — spring term 5, 6 Distance Education Examination Days 13 Examinations end — spring term 14 Residence Closes

* UW residences are not open during the break, between terms or prior to the official move in date, you may have to make other accommodation at those time.

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2010 S M T W T 3 4 5 6 7 10 11 12 13 14 17 18 19 20 21 24 25 26 27 28 31

S 2 9 16 23 30

S M T W T F 2 3 4 5 6 7 9 10 11 12 13 14 16 17 18 19 20 21 23 24 25 26 27 28 30 31

S 1 8 15 22 29

S 7 14 21 28

M 1 8 15 22

W T 3 4 10 11 17 18 24 25

F 5 12 19 26

S 6 13 20 27

T 1 8 15 22 29

W 2 9 16 23 30

T 3 10 17 24

F 4 11 18 25

S 5 12 19 26

S M T W T 3 4 5 6 7 10 11 12 13 14 17 18 19 20 21 24 25 26 27 28 31

F 1 8 15 22 29

S 2 9 16 23 30

W T 2 3 9 10 16 17 23 24

F 4 11 18 25

S 5 12 19 26

W 1 8 15 22 29

F 3 10 17 24

S 4 11 18 25

S M T W T F 2 3 4 5 6 7 9 10 11 12 13 14 16 17 18 19 20 21 23 24 25 26 27 28 30 31

S 1 8 15 22 29

June

May

W 1 8 15 22 29

T 2 9 16 23 30

F 3 10 17 24

S 4 11 18 25

S M T W T F 2 3 4 5 6 7 9 10 11 12 13 14 16 17 18 19 20 21 23 24 25 26 27 28 30 31

S 1 8 15 22 29

S 7 14 21 28

M 1 8 15 22 29

T 2 9 16 23 30

W 3 10 17 24 31

T 4 11 18 25

F 5 12 19 26

S 6 13 20 27

S M T W 4 5 6 7 11 12 13 14 18 19 20 21 25 26 27 28

T 1 8 15 22 29

F 2 9 16 23 30

S 3 10 17 24 31

T 1 8 15 22 29

F 2 9 16 23 30

S 3 10 17 24

T 5 12 19 26

F 6 13 20 27

S 7 14 21 28

M 1 8 15 22 29

T 2 9 16 23 30

F 3 10 17 24 31

S 4 11 18 25

S M T W T 3 4 5 6 7 10 11 12 13 14 17 18 19 20 21 24 25 26 27 28

F 1 8 15 22 29

S 2 9 16 23 30

T 4 11 18 25

F 5 12 19 26

S 6 13 20 27

T 1 8 15 22 29

F 2 9 16 23 30

S 3 10 17 24 31

W 4 11 18 25

T 5 12 19 26

F 6 13 20 27

S 7 14 21 28

W 1 8 15 22 29

T 2 9 16 23 30

F 3 10 17 24 31

S 4 11 18 25

S M T W T F 2 3 4 5 6 7 9 10 11 12 13 14 16 17 18 19 20 21 23 24 25 26 27 28 30 31

S 1 8 15 22 29

S 1 8 15 22 29

M 2 9 16 23 30

T 3 10 17 24 31

W 4 11 18 25

December

November S 7 14 21 28

S M T W 4 5 6 7 11 12 13 14 18 19 20 21 25 26 27 28

August

July

October

September S M T 5 6 7 12 13 14 19 20 21 26 27 28

S M 6 7 13 14 20 21 27 28

April

March

T 2 9 16 23

T 2 9 16 23 30

W 3 10 17 24

T 4 11 18 25

F 5 12 19 26

S 6 13 20 27

T 1 8 15 22 29

W 2 9 16 23 30

T 3 10 17 24 31

F 4 11 18 25

S 5 12 19 26

S M T W T 3 4 5 6 7 10 11 12 13 14 17 18 19 20 21 24 25 26 27 28 31

F 1 8 15 22 29

S 2 9 16 23 30

S M T 5 6 7 12 13 14 19 20 21 26 27 28

W 1 8 15 22 29

2011 February

January

T 1 8 15 22

M 2 9 16 23 30

T 3 10 17 24 31

W 4 11 18 25

T 5 12 19 26

F 6 13 20 27

S 7 14 21 28

T 1 8 15 22 29

F 2 9 16 23 30

S 3 10 17 24

S M T W 4 5 6 7 11 12 13 14 18 19 20 21 25 26 27 28

S M 6 7 13 14 20 21 27 28

August

July

S M T 5 6 7 12 13 14 19 20 21 26 27 28

T 2 9 16 23 30

October

September

April

March

June

May S 1 8 15 22 29

S M 6 7 13 14 20 21 27 28

T 1 8 15 22 29

M 1 8 15 22 29

T 2 9 16 23 30

W 3 10 17 24 31

December

November S M 6 7 13 14 20 21 27 28

S 7 14 21 28

W 2 9 16 23 30

T 3 10 17 24

F 4 11 18 25

S 5 12 19 26

S M T W 4 5 6 7 11 12 13 14 18 19 20 21 25 26 27 28

T 1 8 15 22 29

F 2 9 16 23 30

S 3 10 17 24 31

T 5 12 19 26

F 6 13 20 27

S 7 14 21 28

T 1 8 15 22 29

F 2 9 16 23 30

S 3 10 17 24

S M T W 4 5 6 7 11 12 13 14 18 19 20 21 25 26 27 28

2012 February

January S 1 8 15 22 29

M 2 9 16 23 30

T 3 10 17 24 31

W T 4 5 11 12 18 19 25 26

F 6 13 20 27

S 7 14 21 28

S M 6 7 13 14 20 21 27 28

T 1 8 15 22 29

W 2 9 16 23 30

F 4 11 18 25

S 5 12 19 26

S M T W T F 2 3 4 5 6 7 9 10 11 12 13 14 16 17 18 19 20 21 23 24 25 26 27 28 30

S 1 8 15 22 29

S M T 5 6 7 12 13 14 19 20 21 26 27 28

T 2 9 16 23

F 3 10 17 24

S 4 11 18 25

S M T W T 3 4 5 6 7 10 11 12 13 14 17 18 19 20 21 24 25 26 27 28

F 1 8 15 22 29

S 2 9 16 23 30

F 5 12 19 26

S 6 13 20 27

June

May T 3 10 17 24 31

S 7 14 21 28

M 1 8 15 22 29

T 2 9 16 23 30

S 1 8 15 22 29

M 2 9 16 23 30

T 3 10 17 24 31

W 4 11 18 25

T 4 11 18 25

M 2 9 16 23 30

T 3 10 17 24

S M T W 4 5 6 7 11 12 13 14 18 19 20 21 25 26 27 28

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S M T 5 6 7 12 13 14 19 20 21 26 27 28

December

November W 3 10 17 24 31

S 1 8 15 22 29

August

July

October

September

April

March W 1 8 15 22 29

5 back of the book

F 1 8 15 22 29

chapter

February

January


websites of interest Waterloo home page uwaterloo.ca Student Life Office home page studentlife.uwaterloo.ca One Waterloo onewaterloo.uwaterloo.ca Orientation orientation.uwaterloo.ca Connections ‌ Newsletter for parents of Waterloo students ezines.uwaterloo.ca Federation of Students feds.ca WatIAM watiam.uwaterloo.ca Online budget planner findoutmore.uwaterloo.ca/financing/budget.php Office of Alumni Affairs alumni.uwaterloo.ca

parents’ guide

2010 Waterloo

Food Services foodservices.uwaterloo.ca Homecoming homecoming.uwaterloo.ca Retail Services retailservices.uwaterloo.ca

contacts The telephone number for the university automated switchboard is 519-888-4567.

Student Services Director, Student Life Heather Westmorland extension 36876 hwestmor@uwaterloo.ca or studentlife@uwaterloo.ca

38


Federation of Students

chapter

Vice President Internal (off-campus Dons Advisor) Nikki Best extension 33780 vpin@feds.uwaterloo.ca

Housing and Residences On-Campus Housing Main Line extension 32679 housing@uwaterloo.ca

5 back of the book

Off-Campus Housing Main Line extension 35725 och@uwaterloo.ca

University Colleges St. Jerome’s University Glen Lombard 519-884-8111 extension 28227 glombard@sju.uwaterloo.ca Renison University College Jeff Newell 519-884-4404 extension 28610 jnewell@renison.uwaterloo.ca St. Paul’s University College Admissions 519-885-1460 extension 212 stpadmit@uwaterloo.ca Conrad Grebel University College Mary Brubaker-Zehr 519-885-0220 extension 24251 mbrubake@watserv1.uwaterloo.ca

UW Police (open 24 hours) Staff Sergeant Greg Fiss extension 36966 cmgoss@uwaterloo.ca

39


University of Waterloo highlights » For 16 of the last 18 years, Waterloo has been ranked Canada’s #1 best overall university by reputation by Maclean’s. In every one of those 18 years, we have been ranked as “most innovative” among universities across Canada. » Waterloo has the largest post-secondary co-operative education program in the world (13,500 students, 3,500 employers). » Waterloo is a major source of Canada’s graduates in science, mathematics, engineering and environmental studies with over 145,00 alumni around the world. » Waterloo operates Canada’s only English-language School of Optometry with leading research clinics including the Centre for Sight Enhancement and Centre for Contact Lens Research. » Waterloo and a first-class engineering education are synonymous due to the exceptional practical experience and innovative academic programs. » Applied Health Sciences professors and students are leaders in working with industry in areas of worker safety and health, and in working with the elderly. » Arts, Waterloo’s largest undergraduate faculty, offers co-op and regular programs and produces excellent graduates in business, social sciences, and the humanities.

parents’ guide

2010 Waterloo

» Waterloo operates the only co-op School of Pharmacy in Canada, the second in North America. » Waterloo’s Faculty of Mathematics is the largest in the world. » Waterloo employs several thousand part-time employees, many of them students, and more than 3,000 full-time people including 1,030 faculty members. » The university’s online and continuing education program is one of the largest and most innovative in North America with 10,000 course registrations per year and over 250 credit courses in 50 subject areas.

School Colours: Gold, Black, and White

» The university was the first in Canada to record lectures using audiotapes and is now using the World Wide Web and computer conferencing to improve interaction for students and instructors.

Motto: Concordia cum veritate (In harmony with truth) 195,000 alumni Alumni living in 147 countries 40


B Birthday Cakes and Care Packages Book Store

6, 7 31 19, 20 8 22, 23

31 31

C Calendar Campus Recreation Campus Tech Career Services Appointments Events JobMine Resources The Career Development eManual Volunteer Work Workshops Contacts Co-op Education Counselling Services

37 22, 23 32 20-21 20 21 21 20 20 21 20 38-39 21, 22 18

D Dental Plan FEDS/GSA Health and Dental Plan Opt Outs Plan Benefits

17, 18 17, 18 17, 18 17

E Emergencies Extra-curricular Activities Campus Recreation Varsity Athletics F Federation of Students Financial Institutions Food Services

26 22, 23 23 22 23 27 31

H Health and Dental Plan FEDS/GSA Health and Dental Plan Opt Outs Plan Benefits

17, 18 17, 18 17, 18 17

41

index

A Academic, Medical and Personal Information about your Waterloo Student A Piece of Home Birthday Cakes and Care Packages Aboriginal Services Academic Advisors Athletics


Health Services Highlights History Homecoming Housing and Residences On-Campus Living on campus after the first year Residence Life Staff Getting Involved Academic Support Residence Services Moving In and Out Mailing Addresses University Colleges Off-Campus Housing Top 5 Student Housing Search Tips Off-Campus Dons I Important Dates L Library

parents’ guide

2010 Waterloo

16, 17 40 6 30 10-16 11-15 11 11 12 12 13 13 13-15 15 16 16 16

36

8

M Making Arrangements Mailing Addresses (Housing)

27 13-15

O Off-Campus Dons Off-Campus Housing On-Campus Housing Orientation Other Attractions

16 16 11-15 30 28

P Parents in Partnership Program Parking Police

33 26 26

R Registrar’s Office and Academic Information About your Waterloo Student 7 Resaurants 27 Retail Services 31-33 Book Store 31, 32 Waterloo Store 32

42


32 32 33

S Student Accounts Office Student Awards & Financial Aid Student Health and Dental Plan FEDS/GSA Health and Dental Plan Opt Outs Plan Benefits Student Life Office

7 7, 8 17-18 17-18 17-18 17 10

T Top Ten Tips for Parents of First-Year Students Transition Transportation Grand River Transit Airways Transit-Toronto Airporter Service Fed Bus Greyhound/Coach Canada Ride Board Train

4 6 26, 27 26 27 27 26 27 27

U University Colleges (Housing) University of Waterloo Highlights Used Bookstore UW Police

15 41 33 26

V Volunteer Work

21

W Waterloo Store Websites of Interest

32 38

43

index

Write Stuff Campus Tech Federation of Students Used Bookstore


employ a student YOU can help put Co-op students to work! In choosing the University of Waterloo, your son or daughter has opted for an education with a focus on practical learning geared to the future. A foundation of Waterloo’s applied learning strategy is the co-operative education program. Discover first-hand what Co-op offers employers. Consider hiring a student yourself and encourage people you know to hire Waterloo Co-op students. Organizations of any size in any industry can benefit from the temporary addition of highly motivated students with fresh minds and up-to-date knowledge. Please spread the word about the benefits of employing a Waterloo Co-op student. A referral from you can make all the difference for students and their employers. Call us or send an email to find out more or to provide a referral.

44 www.coop.uwaterloo.ca | coop@uwaterloo.ca | 1-877-928-2667


We’ve hired Waterloo junior Co-op students for several years and they are consistently motivated fast learners who are eager to contribute. They’ve been very successful taking on tasks and projects resulting in freed up staff and increased efficiency. As a bonus, we find their youthful perspective adds balance to our outlook.

” ”

Jim Spark, P.Eng., Vice President, Trak Com Wireless Inc

I’ve been able to experience a variety of jobs and discover what I really want to do. Co-op is a great opportunity to network with employers, gain transferable skills and learn about the working world first-hand! Alison Lang, 4B Arts and Business Co-op, History, Human Resource Management Specialization

45 www.coop.uwaterloo.ca | coop@uwaterloo.ca | 1-877-928-2667


notes

parents’ guide

2010 Waterloo

46


47


parents’ guide

2010 Waterloo

48


Student Life Office University of Waterloo 200 University Avenue West Waterloo, ON, Canada N2L 3G1 519-888-4567, ext. 36993 studentlife.uwaterloo.ca

94692

studentlife@waterloo.ca


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