Access Services Work Group Work Group Leader: Susan Lindahl - Access Services/Library Systems Librarian Work Group Members: Josh Steans - Interlibrary Loan, Universal Borrowing, Circulation Supervisor, Periodicals assistance, Open Reserve Linette Greske - Circulation Supervisor, Fine and Fees Billing, Circulating Equipment, Video Booking 23 Student Employees - Assist with information location and retrieval, camera and other media assistance, technology (computer, software and printing) support. Eight Student Managers are responsible for building access and security during night and weekend hours. Projects: Student Technology Fees granted funds to purchase 10 Digital SLR cameras for student use. Cameras are in high demand by students for class projects; most weekends all cameras are checked-out. Power cords for PC and Mac laptop computers continue to be a popular check-out item. Ask5000 Helpdesk transferred additional cords to the library for circulation. Added Transcription Laptops to circulation collection with funds from Student Technology Fees and Access to Learning. Supported Reference Work Group in transformation of Reference Area into InfoCommons. Shifted physical reference collection and reconfigured bookshelves. Updated signs for Group Study rooms, emphasizing collaboration nature of space. Expanded EMC material check-out periods from 7-days to 28-days. Restricted puppet check out to local patrons only. Instituted program to recognize student work achievements; highly effective as motivator. Instituted shift Work Reports for students; effectively increasing communication of work accomplished and problems addressed. Updated D2L Circulation Desk instance to include Periodical Desk Manual and quizzes for Interlibrary Loan and Periodicals work stations. Staff Training and Conferences: UW-Stout Strategic Planning workshop, October 2011. Susan
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