St Luke's Anglicare Annual Report 2013

St Luke’s Anglicare Annual Report

2013

TOTALLY ART: The St Luke’s Youth Central walls have the benefit of the artistic talents of graffiti artists, Jake Hicks and Brendan Billing.

President’s Message

2

CEO’s Report

3

Our People

4

Our Community

8

Summary of Services

12

Our Advocacy

16

Innovative Resources

18

Our Events

19

Financial Report

20

Acknowledgements

32

St Luke’s Anglicare 2013 Annual Report

Our Purpose St Luke’s assist people to make positive changes, connect and contribute to their community. We commit to a fair, welcoming and compassionate society

Our Guiding Principles We will work holistically with clients to ensure access to safe and affordable housing, quality healthcare, education and employment opportunities, and toward community connectedness and financial inclusion We know a strengths approach results in stronger relationships and better builds self-determination We strive to be culturally respectful to people of all cultures and backgrounds Respectful, open and transparent relationships with clients, colleagues and partners, underpin all of our work We have a responsibility to work with clients, community and other agencies to take social action for a fairer society We act for Aboriginal self-determination We recognise our staff as our greatest asset and we support and develop their skills and wellbeing Clients are the expert on their own experiences and therefore client participation and feedback will guide the evaluation and improvement of our services We are committed to excellence in all aspects of our work through reflective practice and innovation Collaborative and respectful partnerships with clients, families, local community, businesses, agencies and government, will support, inform and direct service development to meet emerging needs and issues We embrace quality systems and processes as essential to our organisational effectiveness

Respect

Hope

St Luke’s acknowledges Aboriginal and Torres Strait Islanders as the original custodians of this country.

We seek to pay respect and acknowledge this to the elders and clans in the various communities in which we work.

We appreciate the leadership and contribution made by Aboriginal and Torres Strait Islanders in our communities and we make an ongoing commitment to develop our services sensitively and in partnership with local Aboriginal organisations.

Fairness This Annual Report is published by St Luke’s Incorporated as St Luke’s Anglicare ABN 99 087 209 729

1

President’s Message IT IS MY pleasure to welcome you to St Luke’s Annual Report for 2013.

In the pages of this report you will get a taste for the wide range of work that St Luke’s undertakes across the Loddon Mallee Region and in southern New South Wales.

The agency now has over 70 programs that it staffs and delivers in a wide diversity of communities and circumstances. From Foster Care to Community Mental Health to Gambler’s Help; St Luke’s is there to work with people and give them a renewed sense of dignity and worth.

St Luke’s logo includes the words RESPECT, HOPE and FAIRNESS and they are at the heart of all we do. All of our services have common values and overall goals and a major one is called ‘social inclusion’. As many of our clients know from their own hard experience, problems in most areas of one’s life can lead you to feel cut off from family and friends, isolated in your community and feeling devoid

of opportunity to move forward.

Social inclusion is about breaking down barriers and giving people the opportunity to lead fulfilled lives, relating to those around them and not feeling excluded in their local communities.

In our society we are now very much aware of the stigma and prejudice that can go with race, religion and even political views. However, people who are disabled, mentally ill, illiterate and poor can also feel the prejudice of people and local communities.

St Luke’s as an agency is founded on the belief that we are all God’s people and all deserve RESPECT, HOPE and FAIRNESS. Thank you for your continued support and interest in St Luke’s.

Social inclusion is about breaking down barriers – Bishop Andrew Curnow

Andrew W Curnow AM President of the Board Anglican Bishop of Bendigo

Board of directors 2012-13 The Board of Directors is the guardian of the purpose for which St Luke’s Anglicare was established – its vision, mission, values and beliefs. Our Directors’ leadership and business experience spans many sectors including Finance, Education, Social Service, Government and Law. This year St Luke’s farwelled directors, David Richardson, Gwenda Watson and Nigel McGucklan and welcomed the board appointments of Anne Baker and Andrew Wilson-Annan.

Peter Noble

Marg Allan

Dianne Cox

Anne Baker

Jack Squire

Damian Wells

Andrew Wilson-Annan

2

St Luke’s Anglicare 2013 Annual Report

CEO’s Report

IT WAS a great privilege to be offered the Acting CEO role by St Luke’s Board in June this year.

Since then I have been immensely rewarded by the breadth and depth of the support I have received from Board members, managers, direct services and corporate services staff, caregivers and volunteers. I am continually inspired by the commitment and dedication that so many people bring to their different roles at St Luke’s.

Significant change was inevitable after David Pugh’s departure in May. During his 23 years at St Luke’s, David left many indelible legacies. As CEO for six years, he was known throughout St Luke’s, local communities and numerous wider circles for his integrity, leadership and passion, while advocating for the disadvantaged and disconnected.

Stepping into the Acting CEO role, it’s gratifying to see every day, the focus on best practice, improved client outcomes and reduction of social isolation, that David championed and replicated in staff and programs across the agency.

To note just four of our achievements in the past year: • In conjunction with Bendigo TAFE, our Early Years Program was able to enrol parents from our family services programs in Certificate II in Child Care. This innovative program provided educational and employment opportunities while supporting the development of parenting skills. For these parents, who had found their parenting role

to be difficult, this course proved to be life changing.

• We started a pilot program that offers access to vocational and post-secondary educational opportunities to young people who have been in our care. I thank the Sidney Myer Fund for the funding to support this program.

• In collaboration with Bendigo Access Employment (BAE) we are providing an employment service for clients with mental health issues. We now have a BAE employment consultant co-located with the program. It is a glowing example of our social inclusion focus.

• In February we officially opened our Youth Central office in Bendigo.

This purpose-designed building has consolidated a range of youth services for some our community’s most vulnerable young people.

As we move into a new year we continue to build our social inclusion strategies and collaborative partnerships with local communities.

We faced significant challenges during the past 12 months to provide residential care to young people unable to live in a family situation or independently. In addition we will face significant changes to the ways disability services are funded and expectations that services in this sector will need to develop new business models.

To maintain the high standards we set in our services and infrastructure we rely on many partnerships, support and sponsorship from local businesses, service clubs, philanthropists and community members. I would like to express my sincere thanks for the wisdom, generosity of time, skills and funds that so many people share with us so freely.

Lauren Bean, Acting CEO

Client Services Report DURING the past 12 months St Luke’s has engaged in significant service development activity with a strong focus on quality improvement, internal service integration and system development. Our staff worked diligently to support our realigned service management structure to enhance our provision of high quality, seamless and coordinated care.

Of particular note is the development of cross-agency processes and communication channels that enhance client access and promote our ‘one agency’ teamwork.

Our staff has demonstrated an outstanding commitment to continuous quality improvement and supported our achievement of accreditation against a selection of key service standards. This process has been valuable and provided a solid foundation for refining best practice approaches in the care of our clients, staff, carers and community stakeholders.

This year has also seen a strong focus on internal reflection and practice development. This particularly relates to our goals of increased cultural competence, our alignment with a social inclusion framework and practices that enhance safety and wellbeing, build lasting competence and respect our clients’ rights for self-determination.

Flexibility and openness to reform, high levels of creative energy, strong advocacy and a willingness to speak up for best practice typify the strengths of our staff and carers.

Understanding the unique experience, strengths and vulnerabilities of clients, carers and staff continue to drive our practice. I know that the year ahead will stretch us yet again and I also know that the values, skills and commitment of our staff and carers will inform our journey, ensure our ongoing learning and provide us with safe passage.

Grant Gibson, Director, Client Services

3

3

Our People Senior management Our leadership team blends a vast history of knowledge with forward thinking practice. We thank and acknowledge the commitment of departing senior managers, David Pugh, Tim Dickson, Marc Smith, Michelle Quirk and Rod Rankin.

In the same year, we saw the board appoint Lauren Bean to the Acting CEO position, we also welcomed Georgena Stuckenschmidt back to the role of Acting Chief Financial Officer and Steve Phillis, as our new senior manager, Home-Based Care Services.

Phil Eddy

Steve Phillis

Grant Gibson

Suzi Sordan

Senior Manager, Community Programs

Director, Client Services

Senior Manager, Home-based Care Services

General Manager, Human Resources and Organisational Development

John Bonnice

Senior Manager, Strategy and Innovation

Yvette Jaczina

Manager, Workforce Development Unit, Acting Operations Manager

Georgena Stuckenschmidt

Managing Director, Innovative Resources, Acting Chief Financial Officer

Marg Brooks

Senior Manager, Business and Systems Development

Chris McInnes

Senior Manager, Mental Health and Housing

Nicole Turner

Senior Manager, Youth Services

Russell Deal

Creative Director, Innovative Resources

Eloise Neylon

Senior Manager, Support Services

4

St Luke’s Anglicare 2013 Annual Report

Heather’s journey

Big Deal

Photo courtesy of Riverine Herald

ECHUCA: St Luke’s staff community farewelled Heather this year.

AFTER 14 YEARS specialising in early childhood education and development, preschool field officer at St Luke’s Echuca, Heather Darbyshire retired in February 2013.

Heather’s work has involved forming close relationships with kindergarten staff and families to support children with additional needs in state-funded pre-schools.

According to Heather, the children she works with are those who may find it difficult to be part of mainstream kindergarten, and who may feel uncomfortable in a preschool environment.

“As part of this unique program, we work with teachers to identify the strengths of a child; we observe them, assess them and find out what support they need.”

My time at St Luke’s has been about constant learning

“My time at St Luke’s has been about constant learning, always seeking out new research.”

Heather says she attributes the success of the program to the stable group of teachers she has been working with.

“I’ve worked with a wonderful group of teachers and experienced a highly collaborative approach to supporting the needs of preschool-aged children.”

Heather’s immeasurable contribution to our community has also extended to many hours on the road, travelling throughout the Loddon and Campaspe Shires.

“I’ve done a lot of miles, and listened to a lot of Radio National!”

Now Heather looks forward to a journey of a different kind, possibly with a passport in hand, and then there’s her garden and a new interest in creative welding … just to keep her travelling along.

AT THE ST LUKE’S publishing house, Innovative Resources, Russell Deal is a larger than life character. It’s his inspiration that transformed what was a dream to create tangible tools for conversation around counselling, into a thriving social enterprise.

He’s the founder and creative director of Innovative Resources, an experienced social worker, who for more than 20 years has been publishing a series of resources including more than 50 conversationbuilding tools, products designed to address a range of issues and situations individuals, families, teams and communities deal with.

During the 2013 Queen’s Birthday long weekend, Bendigo was highlighted in the annual Queen’s Birthday honours list, and one name announced in the ceremony was our own Russell Deal.

The recognition on the honours list, was for his service to social work, education and the community.

It’s a recognition well deserved, as Russell has been a tireless advocate for St Luke’s during many years of service.

His energy and enthusiasm has been unwavering in all facets of his work and his life.

Well done Russell, we’ve enjoyed, through this honour event, celebrating the outstanding achievement you have made.

His energy and enthusiasm has been unwavering in all facets of his work and his life

– Heather Darbyshire

5

Our People THE DAY was May 9, 2013. It was time to farewell David Pugh, who had worked at St Luke’s for more than 23 years and was appointed CEO of the organisation in 2006. For staff, it was a time of tribute, reflection, community and humour, as they gathered with guests to farewell David at Bendigo’s Capital theatre.

During his time at St Luke’s, he worked tirelessly to improve the lives of vulnerable people in our community, his passion and enthusiasm shining through in all he did.

At his farewell, we celebrated the fact he had been a worthy captain, having steered our organisation through difficult times, always with strong leadership and a sense of humour where appropriate. His door was always open, his strength and guidance encouraged resilience in us all. Dave always celebrated our achievements, instinctively knowing what needed to be said, at the right time, in the right way.

He gave our principles and values a face and a voice. He had the ability to hold and debate the big picture, affording him the opportunity to participate on many statewide and national forums such as Victorian Council of Social Service (VCOSS) and the Victorian Children’s Council. These settings allowed him the opportunity to advocate for improved outcomes for our young people.

While David has moved on, he remains within the Anglicare network, in his appointment as CEO of Anglicare Northern Territory. It’s a role, which has allowed him to follow a passion of working with indigenous people.

David Pugh made a difference.

His legacy will be forever embedded in our very foundation.

6

Farewell to David Pugh

Dave always celebrated our achievements, instinctively knowing what needed to be said, at the right time, in the right way

St Luke’s Anglicare 2013 Annual Report

Decade of dedication WE'VE GROWN substantially since our formation in 1979, and we've had some great people working with us along the way.

Our staff gathered to bid farewell to St Luke’s CEO David Pugh in May this year

The 10+Club was established to celebrate the achievements of longserving team members and offers acknowledgements such as a staff luncheon, commemorative pin and a framed certificate of service.

The 10+Club recognises our staff’s commitment and passion to St Luke’s, and for their service for more than a decade. We value their dedication and recognise their efforts. We appreciate that reaching the 10-year mark is a fantastic accomplishment.

Joining the 10+Club in 2012-2013: Terry Atwood Andrea Caffrey Wayne Glenn Yvette Jaczina Julie Joyce Eloise Neylon Vicki Spurrier Christine Stephenson Nicole Turner

7

Our Community

Best of friends GIVING BACK: Alexis Dannatt believes fundraising is a way of saying “thank you”.

TO FURTHER St Luke’s work, financial donations greatly help us provide vital services. One group of people who are dedicated to donating regularly, have seen the positive change brought about by St Luke’s. And they want to continue making a difference.

It’s a small group. They ‘re called ‘Friends of St Luke’s Castlemaine’, and Anglican Reverend Ken Parker chairs the committee.

Nevertheless, with only five members (and always seeking more), Reverend Ken Parker said the group was formed 15 years ago. “ It’s a remarkable crew, they’re enthusiastic and achieve a lot.”

Fundraising efforts of ‘The Friends’ include organising raffles, events and sizzling snags at community barbeques.

According to Alexis Dannatt a member of the ‘Friends’, it’s all about understanding why St Luke’s is so much a part of our community.

“Sometimes we hold an event and invite St Luke’s. It’s great to listen to a presentation by a St Luke’s staff member. It’s just great to hear about the work that’s being done,” she said.

The ‘Friends of St Luke’s Castlemaine’ is a group formed many years ago, but Alexis’ connection to St Luke’s goes back further in time.

“Twenty years ago l needed St Luke’s.

I was a young mother and I was having problems. At the time I had one child in school and one in kinder … and I needed help.

“A friend referred me to St Luke’s … and their support made a world of difference. They took my kids to school and kinder when I wasn’t able – they supported me by just ‘being there’ and understanding all the issues,” Alexis explained.

That connection with St Luke’s in times of need is a common thread that runs through the lives of members that raise funds in Castlemaine. “ We work hard to support a great organisation – and we’re proud just to be involved.”

Business of gifting THROUGHOUT the year, St Luke’s has been fortunate to partner with many local community members and businesses to raise funds to support our services.

UFS Pharmacies contributed to St Luke’s through the group’s ‘Building a Healthier Community’ program.

As a not-for-profit community enterprise established in 1872, UFS sees this community gifting as an annual objective, which supports many, varied local initiatives.

The Strategem Community Foundation is another valued donor, established to support charitable organisations, with a vision to build a strong and vibrant community.

According to the foundation’s chairman, Kevin Martin, its existence encourages and challenges other businesses in our community to also

8

pledge and pursue a strong corporate social responsibility.

During these past two years, Strategem Financial Group and its foundation have contributed via community work, time and direct monetary donations.

This contribution includes support for St Luke’s causes such as The Christmas Appeal, when gifts and funds are donated to support local families during the festive season, and BEDS 2012, the Bendigo and Executive Director Sleepout fundraiser held every two years to raise awareness for youth homelessness.

“Strategem isn’t part of the enormous corporate scene, it’s a medium-sized business that employs a little over 60 people, and for a smallish concern, this ‘giving’ is a major achievement.

Community vitality, is something our community foundation cares about a great deal – Kevin Martin “There’s one word that sums it all up.

Vital. The vitality of our communities, or community vitality, is something our community foundation cares about a great deal. It’s the unique spirit that flourishes when people believe their community holds possibilities for everyone.”

St Luke’s Anglicare 2013 Annual Report

Fundraiser to boot!

THE MIGHTY MURRAY and the mighty staff community at St Luke’s Albury have one thing in common. The famous river and St Luke’s are both closely connected to the ‘River 2 Recovery’ project, which is in full swing this year.

It all started with a barbeque in early 2012. In attendance, St Luke’s staff and clients discussing a project that would see boats being built and rowed down the Murray. But there was a twist.

The 15 people who signed up for the project were all people whose lives have been touched by mental health issues.

And so the River 2 Recovery project was launched, and it was agreed that the emphasis of this ‘journey’ should not just be about boats, but more about raising mental health awareness in the community.

For the St Luke’s Albury staff, this program works two-fold, adding the second layer of value by encouraging friendships, support and education.

CAPTION NEEDED

Photo courtesy of Bendigo Advertiser

COMMUNITY was the drawcard for a fundraiser that combined the love of footy with the passion for supporting a great cause, when St Luke’s Educational Services Unit was chosen to participate in the Help Us Kick Goals fundraiser.

A collaborative effort of the Bendigo Advertiser, BLS Financial and radio 3BO, this successful initiative supported schools and other educational providers in central Victoria - whereby AFL tickets were auctioned on radio throughout the footy season.

BLS Financial made available two tickets to the Medallion Club at Etihad Stadium and two tickets in the Members Reserve area for all games at the MCG during the 2013 season.

St Luke’s received the proceeds in rounds three and four, and St Luke’s Educational Services manager Carol Cope said the funds were gratefully received, with proceeds of the auction going directly to the educational program provided to its 40 students at Youth Central.

INITIATIVE: Donning their team colours for ‘Help Us Kick Goals’ L–R Nathan Gorrie, Marion Barker, Lauren Trull, Jacqui Mott, Robbie Buckman, Adam McKenzie, Carol Cope, Cogho, Nicole Ferrie, Phil Gutteridge and Beck Chalmers.

This fundraiser gets right to the heart of community, and what better reason than St Luke’s – Beck Chalmer 3BO Totally oar-some

HEARTFELT: The boat builders are very much at the heart of this river journey.

A key partner in this project is Wodonga TAFE, where the 15 participants have studied this year, learning boat-building techniques through a TAFE Transition Education certificate course.

Throughout the year, while the wood was cut, turned and smoothed in workshop, the lives of team members were also transformed. The journey is already seeing changes in the clients’ self-esteem, their improvement in self-care, in confidence building –

CAPTION NEEDED

CAPTION NEEDED

some have been going to the gym and becoming active in local issues.

Promoting social inclusion is the key.

We need to see familiar barriers within the community regarding mental illness broken down. Only then can there be a new way of thinking about mental health – and this project is an agent of this change … and we are so proud to see these students taking the lead in their own recovery.

9

Our Community Bette’s story THIS YEAR Galen Sartore celebrated his 20th birthday. The St Luke’s staff that work at Youth Central’s Educational Services Unit in Bendigo knew about this special day, and presented the birthday boy with a muffin and candle.

Galen was pretty chuffed.

The positive difference in Galen’s behaviour has been phenomenal

– Bette Lyons-Sartore

But Galen hasn’t always felt so accepted. He is autistic and we speak to his mother, Bette, about his time at St Luke’s.

Galen’s been bullied his entire life, even though he’s a big lad – he’s really gentle. And as a mother, I experienced desperate times. I wanted the best for my child, and I was determined to find support for Galen.

I took him out of school, and then someone from the school referred me to St Luke’s. l don’t live in Bendigo, I come from Kyneton. I didn’t know about the St Luke’s Educational Services Unit - but as soon as Galen met Robbie Buckman and Wayne Glenn at St Luke’s, it was like coming home for him, the first place he has relaxed into for years.

Five weeks after Galen started the other students were putting on a fashion parade. It was very big night - like an expo, featuring beautiful clothing made by the people who come to St Luke’s for support.

I didn’t know how involved Galen was in the project and didn’t know what to expect.

Galen has always loved animation, so the St Luke’s team asked him to present one of his movies at the show. It went off with a few hitches … he was very overwhelmed and didn’t get up on stage … but during the weeks preceding the show, he created illustrations of the ladies in the fashion parade, and we were amazed how lifelike they were.

When a person with autism finds something they are comfortable with, they cling to it, it’s a focus. He’s now so engaged in school and he’s 20 today.

And the difference in Galen – since he’s been coming to St Luke’s has been huge.

10

LEARNING: Bette Lyons-Sartore and her son Galen highly value the work of staff at St Luke’s Educational Services Unit.

Wayne teaches him to record music, and he learns to make musical sequences.

And he’s been part of a CD release, that the radio stations played, it was incredible to hear him on the airwaves.

He also goes to craft class, Robbie has a group of mothers who attend … and Galen was shy to start with – but now he’s used to them … he’s opened up channels of communication. The positive difference in Galen’s behaviour has been phenomenal.

So when the second fashion parade came around, Galen designed and made an outfit for one of the teachers to wear and he got up on stage and sang three of his own compositions.

A big thing is, he went up on stage and didn’t look for me, he was so comfortable, he played piano, he sang, he heard the applause, he’s now so confident.

St Luke’s Anglicare 2013 Annual Report

Safer Sands SUSIE IS A SURVIVOR. She’s lived through a journey, which she describes as “walking on quicksand”. Her husband, Brian, had a compulsion to gamble. Then, after the death of his father, Brian’s life spiralled into darkness, and to lift his depression and sense of emotional isolation triggered by his loss, he found comfort in gambling at pokie venues.

But this time, Brian’s compulsion had intensified.

Then one day, Brian, who had drawn on savings to fuel his gambling, told Susie he had emptied their bank accounts. It was a home truth that turned the couple’s world upside down.

“I was devastated. Life was like quick sand. One moment I was feeling safe and secure … and the next, I felt my whole world collapsing,” she said.

According to Susie, living with someone when gambling has a hold of them, has opened her eyes to the symptoms she had missed. She now understands how hard it is to seek intervention, because even the earliest signs of compulsive gambling were hard to detect.

She has learnt that problem gamblers can cover up their habits very convincingly.

“Brian’s childhood had its challenges, he’d learnt to hide his emotions because of his troubled past – this pattern was his way of coping with life,” Susie said.

At first Susie blamed herself. She soulsearched, and lived with the constant fear of hitting rock bottom … one more time.

“I asked myself, ‘what could I have done to help him?’”

Susie explained how Brian, like many others in his situation, developed reclusive traits. She said when Brian gambled, it was like he was entering what some people say is ‘the zone’, a place ‘where nothing else matters’.

“When you get in there, there’s no clocks, and time goes by, five, six hours. It’s like they kind of trick you into being there. The flashing lights, bells and uplifting sounds.”

“Brian had been very apprehensive, he’d tried to find support but not all attempts at treatment and counselling were successful for him, that was until he made contact with St Luke’s.”

Susie said St Luke’s allowed Brian to deal with his recovery at his own pace, focusing on his own strengths to achieve progress.

“St Luke’s offered the right balance of therapeutic counselling and education that enabled Brian to recognise the underlying reasons why gambling

St Luke’s allowed Brian to deal with his recovery at his own pace, focusing on his own strengths to achieve progress “I asked myself how could he be losing money, but still feeling good? And then I realised that Brian was a loner, he didn’t have a group of mates, or any social support structure around him.”

Susie said Brian fell prey to the symptoms of depression and anxiety, which triggered continued gambling.

“The more I learnt, the more I realised these were common qualities of people who gambled compulsively,” she said.

“Brian fought his insidious need to gamble. It had been a decade-long down-pouring of debt before he made his connection with the St Luke’s Gambler’s Help program,” Susie said.

had become a problem, and how he could live a productive and healthy life without problem gambling.”

“Let’s face it, gambling dependence affects both men and women from all walks of life, and the treatment for people begins with recognising the problem. We thank St Luke’s for its support … this local organisation has made a world of difference to our lives, and Brian managed to work through his issues with the Gambler’s Help team, to enable us to step safely out of the despair of quicksand, to safer sands,” Susie added.

Due to privacy reasons Susie and Brian requested their names to be withheld

11

Summary of Services Support Services

Client numbers 2012/13

Family Services Child FIRST (Intake point for family support services in

652 Families; 538 new referrals

Family Support Services

227 Families; 110 new referrals

Loddon Campaspe region)

(Bendigo, Swan Hill, Maryborough)

Placement Prevention Services –– Stronger Families (Family Coaching) & Family Preservation –– Parenting Assessment and Skills Development Children’s Services 136 Early Years Centre Preschool Field Officers Kids Connect

Out of Home Care

98 Families; 80 new referrals 27 Families accessing; 21 new referrals

238 Families; 140 new referrals

Client numbers 2012/13

Home Based Care The Circle Program (Home Based Care) Adoption & Permanent Care

75 New placements 4 Children in ‘Circle’ placements (year average) 2 adoptions and 4 permanent care placements legalised; 44 clients supported before and after legal support

Caregiver Support Services

13 New carers accredited; 69 total carers at end of financial year; 110 enquiries for the financial year

Kinship Care Youth Residential Care Intensive Case Management Service

153 Families 23 New placements into Residential Care 26

Youth Services

Client numbers 2012/13

Leaving Care and After Care Support Service Springboard Program Youth Specialist Homelessness Service Youth Justice Community Support Service Youth Resource Team –– Recreation/Adventure Program –– The Good Shed Program –– Specialist Teaching Unit (Deemed Enrolment) –– Real to Reel Music Program –– Smart Art Program –– Onya Bike Program Connect Central Youth Services –– Youth Connections (disengaged 12-19 yrs) Reconnect and SAAP early intervention A41

55 Young people 15 Young people 238 Young people 26 Young people 15 Students average per month 9 Students average per month 27 Students average per month 16 Students average per month 18 Students average per month & 14 attend mums’ group 10 Students average per month 164 131

(family conflict and risk of homelessness)

–– –– –– –– 12

Finding Solutions Program Back on Track Housing service Youth Support Services (Police referrals) Youth & Family, Reconciliation & Mediation

11 50 57 42

St Luke’s Anglicare 2013 Annual Report

238 young people were supported

by Youth Specialist Homelessness Service at St Luke’s this year

13

Summary of Services cont.

VIC Mental Health & Housing Services Client numbers 2012/13 Victoria Total Home Based Outreach –– Bendigo –– Campaspe –– Central Goldfields –– Macedon Ranges –– Mount Alexander Moderate Home Based Outreach Intensive Home Based Outreach Care Coordination Multiple and Complex Needs Initiative Young Person’s Programs Housing and Support Program Personal Helpers & Mentors Program Total Day Program –– Bendigo –– Campaspe –– Central Goldfields –– Macedon Ranges –– Mount Alexander Recreational Camps for young people Strength Building for women with anxiety & depression Women’s Programs Assertive Homelessness Program Mothers Connect Program Carer’s Respite Service Carer’s Conference attendees Loddon Mallee Flexible Respite Program Total Specialist Homelessness Services –– Whirrakee SAAP - Bendigo –– Mental Health Pathways from Acute Care (Homelessness Assistance) – Regional Victoria –– Crisis accommodation - Echuca –– Housing related difficulties - Echuca –– YHAP Youth Futures - Echuca –– Back on Track - Echuca

183 95 24 24 20 20 10 6 21 1 18 3 79 230 108 51 28 20 23 7 (at one camp) 25 26 10 8 29 60 3 638 17 23 190 337 (includes110 children under 17yrs) 50 21

Community Development Client numbers 2012/13

• Communities for Children • Centre for Community Building

14

• HIPPY program

218 (128 adults; 69 children: 5yrs or younger, 19 children 6-12yrs; 2 teens 13-18yrs) Internal capacity building projects including the development of the agency’s ‘Social Inclusion Action Plan’ 70 children

• Mother Goose program

180 families

St Luke’s Anglicare 2013 Annual Report

Community Programs NSW Mental Health Programs Housing and Support Initiatives - Albury and Deniliquin Home Based Outreach support - Albury Day to Day Living Program - Albury Group Psychosocial Rehabilitation Program - Deniliquin, Moama Recovery and Resource Services Program - Albury Specialist Programs Disability Support Services Gambler’s Help - Therapeutic Counselling - Loddon Campaspe Gambler’s Help - Therapeutic Counselling - Mallee Gambler’s Help Community Education, Provider Education, Mental Health, Alcohol and Drug Portfolio and Venue Support Work Financial Counselling for Problem Gamblers - Loddon Campaspe Financial Counselling for Problem Gamblers - Mallee Financial Counselling Financial Counselling (FaHCSIA - Post Global Financial Crisis support) Financial Counselling - Flood recovery for affected communities Financial Counselling - Back on Track pilot Victims Assistance & Counselling Program Microfinance Programs Regional Microfinance Capacity Consultant - Loddon Mallee No Interest Loans Scheme / HESS subsidies Debt Deduct Inroads Program

652

Client numbers 2012/13 45 10 72 (12,038 hours service to clients) 32 52 79 187 122 Target met 98 56 742 211 147 12 264 16 Loans 86 Loans 12 Loans (paid 19 debts) 19 Loans

families supported through Child FIRST program

15

Our Advocacy THIS YEAR St Luke’s Anglicare has continued to be active in advocating on issues of disadvantage and in promoting changes to the way services are delivered and funded.

In particular we have advocated strongly on issues including problem gambling, rental affordability, sector reform and the need for place-based approaches to service delivery.

Problem Gambling During 2012/13 we continued to advocate about our concerns around the damage to communities, family and individuals through problem gambling.

We believe this situation is caused, in part, by easily accessible poker machine venues. St Luke’s actively supported community groups and local governments that are trying to prevent an increase of poker machine numbers in their communities. The advocacy work on problem gambling included: Research paper on Bendigo emergency relief, gambling and its impacts St Luke’s, in partnership with the Salvation Army (Bendigo) and Uniting Care (Bendigo), conducted research to improve our understanding of the role gambling was having in the lives of people who were presenting for ‘emergency relief’. The paper highlighted the issue of people who are affected by problem gambling (the gambler and their families) frequently presenting to local emergency relief agencies requiring support to meet their daily needs. The paper found that 18 per cent of people presenting for support at an ‘emergency relief’ agency were seeking support due to the impact of gambling. During this year too, St Luke’s participated in the successful campaign by Enough Pokies in Castlemaine community group (EPIC) which saw the Victorian Civil and Administrative Tribunal uphold an appeal agreeing that an increased addition of poker machines in the town would have a negative impact on the community.

Submission to the Victorian Government investigation into the use of audio immersion technology in gambling venues This submission highlighted our concerns about the use of audio immersion technology, for instance, headphones with gaming machines and the undesirable consequences of these devices. St Luke’s advocated that the State Government maintain a ban on the use of this technology in gambling machines.

Our concerns about this technology included: • Exacerbation of problem gambling behaviours, due to the increased intensity of sounds from the machine, which leads to an inaccurate belief that gamblers are winning.

• Increase in the likelihood of gamblers entering ‘the zone’, whereby decisionmaking is impaired, and the likelihood of moderate risk gamblers developing a serious problem, with their gambling increasing significantly.

… we continued to advocate about our concerns around the damage to communities, family and individuals through problem gambling 16

Our Advocacy

St Luke’s Anglicare 2013 Annual Report

Presentation to federal inquiry A highlight of our advocacy work was the invitation to make an oral presentation to the federal inquiry into prevention and treatment of problem gambling. The request to give an oral presentation was in direct response to the unique perspective of our written submission to this inquiry. There is no doubt that beyond the people who are problem gamblers, their families and friends, the group in our community who know how we could respond to the challenges caused by problem gamblers is our workforce. Their ideas and suggestions are grounded deeply in the stories of our clients and their collective experience and knowledge formed a key part of both the written and verbal submissions.

National rental affordability snapshot St Luke’s participated in the national rental affordability snapshot conducted by the peak body of Anglicare agencies, Anglicare Australia. Our survey of available rental properties in Echuca, Bendigo and Castlemaine highlighted the lack of affordable and appropriate properties for people on low incomes and those in receipt of government benefits. In particular, it was found there were no affordable and appropriate properties in all three areas surveyed for families with children and single parents with a child aged eight years or above in receipt of Parenting Payment or Newstart. This situation was reflected nationally through the Anglicare Australia survey and it attracted media exposure both regionally and nationally.

Sector reform The Victorian Government is currently undertaking a major review of the community service sector in Victoria with the view to identify and implement changes in the way services are delivered. The review is being undertaken by Professor Peter Shergold with a final report due in late 2013.

St Luke’s has been very active in contributing to this review process through a detailed submission to the ‘sector review discussion paper’ and a further submission in response to the review’s consultation report. St Luke’s has also participated in forums organised to gather sector input into the review.

St Luke’s has been an active member of the ‘statewide sector reference group’.

We have advocated for; the need to move away from siloed funding of programs to more holistic services responses; the need to embed social inclusion outcomes as a cornerstone of service design and funding agreements; and the need for place-based planning to address social disadvantage.

Place-based work St Luke’s has continued to be very active in supporting placed-based initiatives and promoting placed-based approaches to service planning and funding.

In particular, St Luke’s has been an active supporter of and participant in the ‘Go Goldfields’ project in Victoria’s Central Goldfields Shire. Go Goldfields is an alliance of community agencies including the local shire council which focuses on developing shire-wide approaches and programs aimed at addressing entrenched disadvantage among children, young people and families.

St Luke’s has also been active in promoting the use of the State of the Bendigo Children’s Report which is published each year, as part of Bendigo’s connection to the international UNICEF Child Friendly City Framework. St Luke’s also supports other communities that are aiming to develop similar approaches, to make towns and cities good places for children to live in, while addressing developmental issues for children and young people.

developing shire-wide approaches and programs aimed at addressing entrenched disadvantage among children

17

Innovative Resources Creating cultures of strengths WHETHER IT BE a classroom learning experience, a counselling session or a corporate gathering, the published works created by Innovative Resources (IR) help people play with life’s possibilities - in a practical and inspiring way. Located in the heart of Bendigo, IR is a boutique publisher, a part of St Luke’s Anglicare, inspired by the fact that we all learn in different ways. To sell its published materials IR focuses on its bookstore and website with regular updates and releases.

It’s where a selection of self-published titles is complemented with other materials produced by publishers that share in St Luke’s ethos.

This year saw the IR team publish many titles, such as the highly popular card sets that can be used as a hands-on exploration in many different settings. Productions such as the ‘Strengths Cards for Kids’ and ‘Angels’ identify the strengths of life, and play with language, expression and feelings. Other titles this year include ‘The Kangas’ and ‘The Koalas’, pocket-sized card sets which highlight emotions, and the book ‘Sensitive New Age Cavepersons’ which reflect on the roles men play in society.

For the IR team, it’s all about being part of a ‘slow publishing movement’.

They take careful time with the concepts they create, and some publications can take up to two years to ‘cook’; that’s because they love to explore partnerships, work with focus groups and take time to wonder at the mystery of the topics they consider.

The IR team also run workshops and specialised training that is targeted, in the main, to organisations. It’s a wonderful opportunity to bring to the table the ‘conversation tools’ that IR produce, in the form of cards and books. And with more than 50 original resources to its credit, with positive sales figures in Australia and countries such as Finland and Japan - this year has been a biggie for IR. www.innovativeresources.org

18

POSSIBILITY: Works include stickers, card sets, picture and word-based books.

It’s all about being part of a ‘slow publishing movement’

St Luke’s Anglicare 2013 Annual Report

Our Events Youth Central opens IN FEBRUARY this year, we saw a St Luke’s vision come to fruition.

It was the official opening of Youth Central, a St Luke’s Anglicare coordinated hub, which now offers a range of early intervention services, to promote positive youth outcomes.

This newly refurbished building now houses St Luke’s Youth Services and its Educational Services Unit. Also located in this hub is ‘headspace’ Bendigo.

This centre acts as a channel for youth voice and the staff often call Youth Central a ‘no wrong door’, a place where young people and their families can access support at every turn.

On the day, The Hon Mark Butler MP launched the event, and congratulated Bishop Andrew Curnow and CEO David Pugh on bringing this outstanding vision to realisation.

New moves IN APRIL this year, St Luke’s Echuca office was on the move, relocating to larger premises in a more communityfriendly location, smack bang in the heart of town.

The staff hit the ground running, with a very hectic schedule, and to top it off, they arranged a highly successful ‘official opening’ event in late May. The new Heygarth Street location enhances accessibility across the board, presenting many opportunities.

St Luke’s is now better placed to offer our services more effectively, and because of a stronger civic presence and profile … we’re increasing our links to neighbouring community service organisations.

Youth Central Bendigo

... this social inclusiveness extends to areas of mental health, general wellbeing ... living and recreational skills At a program level we’re working to engage people back into the community. And this social inclusiveness extends to areas of mental health, general wellbeing and living, and recreational skills.

We’re now working with initiatives that see our clients getting involved with our local neighbourhood house, community garden projects and walking groups. These are all inclusive, non-threatening ways for our clients to participate in their community.

19

Concise Financial Report

20

Concise Financial Report Contents

Page

Director’s Report Auditor’s Independence Declaration Commentary on the Financial Results Comprehensive Income Statement Statement of Financial Position Statement of Changes in Equity Statement of Cash Flows Notes to the Financial Statements Directors Declaration Independent Auditor’s Report

22-23 24 25 25 26 27 28 29-30 30 31

Concise Financial Report

St Luke’s Anglicare 2013 Annual Report

St Luke’s Anglicare A.C.N. 087 209 729 (A Company Limited by Guarantee) Concise Financial Report Year Ended 30 June 2013

This concise financial report is an extract from the financial report.

The financial statements and specific disclosures included in this concise financial report have been derived from the financial report.

This concise financial report cannot be expected to provide as full an understanding of the financial performance, financial position and financing and investing activities of the Company as the financial report.

Further financial information can be obtained from the financial report and that financial report is available, free of charge, on request to St Luke’s Anglicare.

21

Concise Financial Report YOUR DIRECTORS PRESENT THEIR REPORT ON THE COMPANY FOR THE FINANCIAL YEAR ENDED 30 JUNE 2013.

Director details The names of the directors in office at any time during, and to the date of this report are: Bishop Andrew Curnow Appointed December 2007 Board President Bachelor of Commerce, University of Melbourne Bachelor of Divinity, Melbourne College of Divinity Master of Arts, Presbyterian School of Christian Education, Richmond, Virginia Strategic Leadership Programme, Oxford Graduate of the Australian Institute of Company Directors (GAICD) Member of the Order of Australia, 2013 Bishop Andrew has lived, studied and ministered in diverse communities and parishes ranging from rural Victoria to Oxford and Virginia.

Bishop Andrew has played significant leadership roles in christian education (the Council of Christian Education in Schools, Melbourne College of Divinity and Trinity College). His wide experience with welfare agencies includes Benetas, Brotherhood of St Laurence and Anglicare Victoria. He brings to the Board his passion for social justice and welfare issues, and for building a fair society.

Jack Squire Appointed March 2005 Bachelor of Laws, Melbourne University Barrister and Solicitor of the Supreme Court of Victoria Member of the Law Institute of Victoria Jack is the Group Secretary of Bendigo Health Care Group, and is a trustee of the Roy Ogden Foundation.

Jack’s belief is that people who are fortunate enough to be able to make a contribution to their community should do so. He believes St Luke’s is an important link between the community as represented by government and its policy and funding arms and those members of the community who can benefit from St Luke’s services and advocacy.

22

Director’s Report

Damian Wells Appointed December 2009 Master of Business Administration, Charles Sturt University Bachelor of Environmental Management (Hons.), Flinders University Graduate of the Australian Institute of Company Directors (GAICD) Damian’s career focus has been in the water and environmental sectors, with key roles at Goulburn Murray Water and North Central Catchment Management Authority (NCCMA), a leading natural resource management agency with an annual turnover of $20 million. He was appointed the CEO of NCCMA in 2008.

Dianne Cox Appointed December 2010 PhD, Melbourne University (in progress) Masters of Social Work (Research), La Trobe University Bendigo Bachelor of Social Work, Western Australian Institute of Technology Dianne is a lecturer at the La Trobe Rural Health School, at the La Trobe University, Bendigo campus. She has a long history working in the social work and policy field, and has worked in child protection, school social work, community health and domestic violence.

Margaret Allan Appointed October 2011 Bachelor of Business (Local Govt) Graduate Diploma of Public Policy Master of Public Policy & Governance FLGPro Margaret has extensive local government experience within both metropolitan and rural Victoria, and is currently the Director, Organisation Support with the City of Greater Bendigo, responsible for the provision of quality services to community and stakeholders. Her professional career has largely focused on governance and strategic planning roles within local government.

Peter Noble Appointed December 2011 Bachelors of Arts/Laws, University of Queensland MIntl & Community Dev, Deakin University Peter is currently the coordinator of the Loddon Campaspe Legal Community Centre in Bendigo.

Peter studied law at the University of Queensland and practiced at the Brisbane firm of Delaney & Delaney, before moving to Victoria where he worked for three years at the Fitzroy Legal Service. In 2005 Peter moved to Bendigo to help establish the Loddon Campaspe Community Legal Centre and in 2008 was awarded Community Lawyer of the Year by the Law Institute of Victoria.

Andrew Wilson-Annan Appointed February 2013 Bachelor of Science (Hons.)

Actuarial Mathematics and Statistics Williamson Fellow - Williamson Community Leadership Program Credit Risk Management, University of Pennsylvania, Wharton School Strategy Management Program, Macquarie Graduate Management School Firefighter - Country Fire Authority, Cranlana - a great society Andrew has held several leadership roles in government and financial services, in the United Kingdom and Australia. During 11 years at ANZ, he served in a number of executive positions. Andrew is currently a general manager at Rural Finance Corporation, responsible for strategy and risk management.

Anne Baker Appointed February 2013 Bachelor of Business, La Trobe University Anne is the general manager and registrar for the Anglican Diocese of Bendigo. In this role, Anne oversees a myriad of duties including managing the diocesan development fund and coordinating legal, human resources, risk management, property and parish administration. She brings to the Board sound knowledge and experience in business planning, IT governance, financial and investments, and audit risk.

St Luke’s Anglicare 2013 Annual Report

Director’s Report Company secretary Lauren Bean Master of Arts Graduate of the Australian Institute of Company Directors (GAICD) Lauren was appointed the Deputy CEO of St Luke’s in July 2009, (a position that was renamed Director of Operations) and Company Secretary in August 2010. Her appointment to Acting CEO was made by the board in June 2013. Prior to her commencement with St Luke’s, Lauren held senior management positions in the financial services industry and broadcast media. She is the management representative on the Board’s Audit & Risk Committee and Governance committee.

Principal Activities The principal activity of St Luke’s Anglicare Ltd during the financial year was the provision of community services.

Company short-term objectives We will create new pathways to ensure our services are client-directed Our focus on prevention will continue, with a strong emphasis on early intervention and community development We will continue to make a significant, transformative impact for social change in regional communities We will challenge our staff with innovative practice approaches Company long-term objectives We will remain regionally-based but with a strong national influence for social change We will increase non-government revenue significantly We will embed strong data, human resources, finance and quality systems

The strategy for achieving short and long-term objectives To achieve these objectives, the Company has adopted the following strategies: Our services will be client-driven, and recognise the client is an expert of their own experience We will support young people who have been in care to access required vocational and tertiary education opportunities The expansion of our social inclusion strategy will push the case for social change We will strive to develop new ways to increase non-government income Investment in our corporate services area will improve back-of-house systems

Contribution on winding up: The Company is incorporated under the Corporations Act 2001 and is a Company limited by guarantee.

If the Company is wound up, the constitution states that each member is required to contribute a maximum of $100 each towards any outstanding obligations of the Company.

At 30 June 2013, the total amount that members of the Company are liable to contribute if the Company is wound up is $800 (2012: $900).

Director’s Meetings During the financial year, 14 meetings of directors were held.

Attendances by each director during the year were as follows: Director

Director’s Meetings Eligible to attend

Bishop Andrew Curnow (President) Jack Squire Damian Wells Dianne Cox Margaret Allan Peter Noble From 2 Feb 2013 Andrew Wilson-Annan From 2 Feb 2013 Anne Baker To 29 Nov 2012 David Richardson To 7 Mar 2013 Gwenda Watson To 5 Apr 2013 Nigel McGuckian Auditor’s independence declaration A copy of the auditor’s independence declaration for the year ended 30 June 2013 as required under s.307C of the Corporations Act 2001 is included on page 24 of this financial report and forms part of the Director’s Report.

14 14 14 14 14 14 4 4 7 11 12

Attended

10 14 13 13 11 12 3 4 6 10 10

Signed in accordance with a resolution of the Board of Directors

Bishop Andrew Curnow President Bendigo 3 October 2013

23

Concise Financial Report

24

Auditor’s Independence Declaration

Commentary on the Financial Results

St Luke’s Anglicare 2013 Annual Report

Comprehensive Income Statement

Comprehensive income statement While there has been a modest increase in costs (employee benefits increase of $297,000, occupancy expenses increase of $228,000 and client costs increase of $386,000), income has been basically stable compared to the prior year.

With the Youth Central facility in Bendigo now completed and in use, there has been an increase in depreciation charges of $140,000.

While the increase in revenue during the 2013 financial year was not sufficient to cover the increased expenditure associated with the delivery of services, there are sufficient reserves to cover this shortfall.

Statement of financial position With the completion of the new building in Mundy Street Bendigo associated with the Youth Central project, a further $2.3 million worth of fixed assets were capitalised onto the balance sheet this year. These were in part funded through additional borrowings of $560,000 with the balance funded from cash reserves.

Statement of changes in equity As in prior years, the earnings from the investments underlying the St Luke’s Foundation have been transferred to the reserve account held specifically for the foundation.

There have been no other distributions or transfers of equity.

Statement of Cash Flows During the year there was a decrease of $2,567,000 in the total cash reserves of the Company. As already noted in this commentary, this decrease was primarily as a result of the operating deficit for the year and the completion of the Youth Central project. It was offset in part by the further draw-down of additional long-term borrowings.

Revenue Grants received - State Grants received - Commonwealth Grants received - other Rental income Non-operating income & reimbursments Interest Trust income Donations, bequests & fundraising Sale of publications Profit on sale of fixed assets Expense Cost of goods sold Employee benefits expense Occupancy expense Client costs Fleet expense Fundraising expense Depreciation & amortisation expense Finance expense General operating expense Other expenses Total comprehensive income

2013 $ 000s

2012 $ 000s

22,029 2,271 223 198 1,230 290 195 217 1,047 10 27,710

20,823 1,627 1,506 103 1,353 345 266 250 1,296 (2) 27,567

(553) (20,373) (2,255) (3,220) (860) (10) (521) (62) (859) (34) (28,747) (1,037)

(654) (19,976) (2,027) (2,834) (869) (18) (382) (66) (565) (111) (27,502) 65

25

Concise Financial Report Current assets Cash and cash equivalents Trade and other receivables Inventories Other current assets Financial assets Non current assets held for sale Total current assets Non-current assets Financial assets Property, plant and equipment Intangible assets Total non-current assets Total assets Current liabilities Trade and other payables Provisions Monies held in trust Borrowings Total current liabilities Non-current liabilities Provisions Borrowings Total non current liabilities Total liabilities Net assets Equity Retained earnings Revaluation surplus St Luke’s foundation reserve Total equity

26

Statement of Financial Position

2013 $ 000s

2012 $ 000s

2011 $ 000s

4,641 921 650 11 253 275 6,751

7,208 679 624 31 204 275 9,021

7,322 910 667 19 223 275 9,416

20 7,482 198 7,700 14,451

20 6,099 169 6,288 15,309

20 4,483 131 4,634 14,050

2,266 2,559 1 57 4,883

2,812 2,586 12 37 5,447

2,370 2,230 14 98 4,712

1,067 1,338 2,405 7,288 7,163

823 839 1,662 7,109 8,200

391 812 1,203 5,915 8,135

5,403 1,253 507 7,163

6,464 1,253 483 8,200

6,428 1,253 454 8,135

St Luke’s Anglicare 2013 Annual Report

Statement of Changes in Equity 2013 $ 000s

2012 $ 000s

6,464 6,464 (1,037) (24) 5,403

7,217 (789) 6,428 65 (29) 6,464

Revaluation surplus Carrying amount at the start of the year Total other comprehensive income Carrying amount at the end of the year

1,253 1,253

1,253 1,253

St Luke’s Foundation reserve Carrying amount at the start of the year Transfer (to) / from retained earnings Carrying amount at the end of the year

483 24 507

454 29 483

Total equity Carrying amount at the start of the year Surplus attributable to the entity Carrying amount at the end of the year

8,200 (1,037) 7,163

8,135 65 8,200

Retained earnings Reported carrying amount at the start of the year Correction of prior period error Restated carrying amount at the start of the year Total comprehensive income Transfer (to) / from St Luke’s Foundation Carrying amount at the end of the year

27

Concise Financial Report

Statement of Cash Flows 2013 $ 000s

2012 $ 000s

Cash flows from operating activities Receipts from activities Payments to suppliers and employees Interest received Finance costs Net cash provided by / (used in) operating activities

29,766 (31,109) 216 (37) (1,164)

30,043 (28,383) 335 (37) 1,958

Cash flows from investing activities Proceeds from sale of property, plant and equipment Purchase of intangibles Purchase of property, plant and equipment Net cash provided by / (used in) investing activities

438 (72) (2,288) (1,922)

67 (70) (2,035) (2,038)

Cash flows from financing activities Proceeds from loan borrowings Repayment of borrowings Net cash provided by / (used in) financing activities

560 (41) 519

(34) (34)

(2,567) 7,208 4,641

(114) 7,322 7,208

Net increase / (decrease) in cash held Cash on hand at the start of the year Cash at the end of the year

28

St Luke’s Anglicare 2013 Annual Report

Notes to the Financial Statements 1. General information and statement of compliance This concise financial report is an extract from the full financial report for the year ended 30 June 2013 and has been prepared in accordance with Australian Accounting Standard AASB 1039: Concise Financial Reports, and the Corporations Act 2001.

The financial statements and specific disclosures included in this concise financial report have been derived from the financial report. This concise financial report cannot be expected to provide as full an understanding of the financial performance, financial position and financing and investing activities of the company as the financial report. Further financial information can be obtained from the financial report and that financial report is available, free of charge, on request to St Luke’s Anglicare.

A statement of compliance with the International Financial Reporting Standards (IFRS) as issued by the International Accounting Standards Board (IASB) cannot be made due to the company applying for not-forprofit specific requirements contained in the Australian Accounting Standards.

The company is a company of the kind referred to in ASIC Class Order 98/100, dated 10 July 1998, and in accordance with that Class Order amounts in the concise financial report are rounded off to the nearest thousand dollars, unless otherwise indicated.

The financial statements for the year ended 30 June 2013 (including comparatives) were approved and authorised for issue by the Board of Directors 3 October 2013.

2. Segment reporting

St Luke’s Anglicare Innovative Resources Segment assets St Luke’s Anglicare Innovative Resources Segment liabilities St Luke’s Anglicare Innovative Resources

Segment Revenue 2012 2013 $ 000s $ 000s

Segment Result 2012 2013 $ 000s $ 000s

26,663 1,047 27,710

(969) (68) (1,037)

28 37 65

13,573 878 14,451

14,324 985 15,309

(7,047) (241) (7,288)

(6,840) (269) (7,109)

26,271 1,296 27,567

29

Concise Financial Report 3. Correction of prior period errors Contingent liability for residential care workers entitlements At 30 June 2012, a contingent liability was identified for salary entitlements that may have been due to Residential Care workers under the St Luke’s Collective Agreement effective 1 October 2008. This liability has now been quantified and, with the exception of a small number of staff, has been settled in full. A balance of $50,708 remains unpaid at 30 June 2013 and this liability is included as part of the total creditors and accruals reported as a current liability in the Statement of Financial Position.

As this error was made in financial periods prior to the comparative year, the Statement of Financial Position opening balance as at 30 June 2011 was restated as follows: • Opening accumulated funds decreased by $789,473 to recognise the expense attributable to the period 1 October 2008 to 30 June 2011.

• Creditors and accruals increased by the same amount to represent the liability payable (with a flow on increase to total liabilities and decrease to net assets).

In addition, this error resulted in the restatement of the following line items for the year ended 30 June 2012: • Salary and wages expense increased by $210,526.

As a consequence there was a corresponding increase in total expenditure, a corresponding decrease in Net Result for the year and a corresponding decrease in accumulated funds at the end of the year.

• Creditors and accruals increased by $210,526. As a consequence there was a corresponding increase in current liabilities, total liabilities and a corresponding decrease in net assets as at 30 June 2012.

Long service leave entitlements As part of the preparation of the 2012 financial statements there were a number of errors made in the assumptions underlying the calculation of the provision for long service leave resulting in a material 30

Notes to the Financial Statements

understatement of the provision for long service leave. The correction of this error resulted in the restatement of the following line items in the financial report for the year ended 30 June 2012.

• Long service leave expense was increased by $353,969, with a corresponding increase in total expenditure for the financial year, a decrease in the net result for the year and a corresponding decrease in accumulated funds at the end of the financial year.

• Provision for current long service leave was increased by $483,038 and provision for non-current long service leave was decreased by $129,069, resulting in a net increase in total liabilities at the end of the financial year of $353,969 with a corresponding decrease in net assets.

4. Events after the reporting date No circumstances have arisen since the end of the financial year which significantly affected or may significantly affect the operations of the company, the results of those operations or the state of affairs of the company in future financial years.

Director’s Declaration In the opinion of the Directors of St Luke’s Anglicare: a. The financial statements and notes of St Luke’s Anglicare are in accordance with the Corporations Act 2001, including: i. Giving a true and fair view of its financial position as at 30 June 2013 and of its performance and cash flows for the financial year ended on that date ii. Complying with Australian Accounting Standards and the Corporations Regulations 2001 b. There are reasonable grounds to believe that the company will be able to pay its debts as and when they become due and payable.

This declaration is made in accordance with a resolution of the Board of Directors

Bishop Andrew Curnow President Bendigo 3 October 2013

St Luke’s Anglicare 2013 Annual Report

Independent Auditor’s Report

31

Acknowledgements and thanks

St Luke’s is a leading community services organisation, continually seeking innovative ways to meet the challenges faced by our clients.

Our staff and clients are buoyed by the spirited resolve you show, with your time, donations and funding. We look forward to 2014, when we continue to bear more benefits for the most vulnerable people in our community.

We gratefully acknowledge and thank all donors and supporters including: Philanthropy Frances & Harold Abbott Foundation The Angel Fund The William Angliss Charitable Fund Bencourt Care Trust Bendigo Uniting Care Outreach The Marion & EH Flack Trust The David Taylor Gault Trust The Invergowrie Foundation James M Kerr Trust The Flora & Frank Leith Charitable Fund Donald Mann Bequest The Muntz Charitable Trust Sidney Myer Fund Samuel Nissen Charitable Foundation RACV Community Foundation R E Ross Trust Strategem Community Foundation W G Sunderland Trust

Corporate

BEDS event

Bendigo Advertiser Bendigo Bank Staff Social Club Bendigo Media Centre BLS Financial City of Greater Bendigo Coates Hire Design Experts ESE Consulting Filthy Monkey GPO Restaurant and Bar Jojoes Restaurant Great Ideas & Gifts IGA Group IGA Strath Village Make Your House a Home Origin Energy Local Savers Grant Poyser Motors Strategem Financial Group UFS Pharmacies

In July 2012, St Luke’s held the BEDS sleepout fundraising event to raise awareness of youth issues.

Community Anglican Parish of Eaglehawk Anglican Parish of Maryborough Mothers Union Friends of St Luke’s Castlemaine Dept of Justice Maryborough Court Fund Mr Gavin Fiedler Mr Alastair & Dr Brenda Greenall Mia Mia Kyneton Uniting Church St John’s Church, Bears Lagoon

Victorian Government Funding

Private Individuals

St Luke’s Anglicare acknowledges the support of the Victorian Government.

Much of our fundraising comes from generous individuals who donate funds to help our work. We are grateful for all the support we received this year and in accordance with their wishes, details remain private.

32

We sincerely appreciate the contribution and commitment shown by our local business community, sponsors, donors, volunteers, Bed Heads/patrons and media.

We acknowledge our patrons Our values of hope, fairness and respect show that ‘community’ is at the heart of everything we do, and we believe we can only achieve our mission by working with others with integrity. In this light, St Luke’s thank the organisation’s patrons, Rob Hunt and Bruce Reid who both support our vision, mission and values.

Bruce Reid

Rob Hunt

St Luke’s Anglicare 2013 Annual Report

Ways to support the work we do

DONATE

SAFELY DONATE BY THESE METHODS:

To further our work your financial donation will greatly help us provide vital services.

WEB: Make a secure online donation: www.stlukes.org.au

LEAVE A BEQUEST Consider leaving a donation to St Luke’s through an existing inheritance or through estate planning where a charitable bequest in your Will can be organised through your financial or legal representative.

WORKPLACE GIVING St Luke’s proudly offers a workplace giving program where we are happy to come to your workplace and present the important work we do to support our community. Your company’s philanthropic support can make a difference to St Luke’s.

The work we do includes programs such as child and youth services, financial counselling, disability and mental health services.

Unmarked donations sent to us will be allocated at St Luke’s discretion according to most urgent need.

EMAIL: Let us individually co-ordinate your donation donate@stlukes.org.au PHONE: Donate over the phone 03 5444 8140 or 03 5444 8102 POST: Mail a cheque payable to ‘St Luke’s Anglicare’ Marketing Manager St Luke’s Anglicare PO Box 315 Bendigo VIC 3552 St Luke’s is a registered charity, and all donations are tax deductible.

VOLUNTEER Volunteering is a great way to get connected with your own community and to help our most vulnerable.

WORK WITH US St Luke’s is a great place to work.

Bring your commitment and creativity to an agency that supports you with opportunities to make a real difference, every day.

Contact: HR@stlukes.org.au

Editor: Jacqui Mott Project Manager: Rhonda Dallow Graphic Design: Alice Fraser Printed by Printgraphics on Sovereign Offset and Sun Offset recycled paper stock that is FSC certified, sourced from responsible forestry practices.

St Luke's Anglicare is part of the national Anglicare Australia network

34

Respect Fairness

Hope

Business Office 22 Pall Mall Bendigo Vic 3550 03 5440 1100 Children, Youth & Family Services 175 - 187 Hargreaves St Bendigo Vic 3550 03 5440 1100 Youth Central 10 Mundy St Bendigo Vic 3550 03 5434 3922

Mental Health Services 32 Forest St Bendigo Vic 3550 03 5448 1100 Counselling Services 47 High St Bendigo Vic 3550 03 5448 1000 Eaglehawk 9 High St Eaglehawk Vic 3556 03 5430 1200

www.stlukes.org.au

Innovative Resources 137 McCrae St Bendigo Vic 3550 03 5442 0500 Albury 442 Swift St (PO Box 155) Albury NSW 2640 02 6058 6500 Castlemaine Workspace 1 Halford St (PO Box 23) Castlemaine Vic 3450 03 5470 6266

Find us on Facebook /st.anglicare Follow us on Twitter /stlukesvoice

Deniliquin Deniliquin Arcade 344 - 356 Cressy St Deniliquin NSW 2710 03 5881 7086 Echuca 51 - 53 Heygarth St (PO Box 1147) Echuca Vic 3564 03 5482 0900 Kyneton 1 Victoria St (PO Box 137) Kyneton Vic 3444 03 5421 2000

Maryborough The Manse 93 Clarendon St (PO Box 206) Maryborough Vic 3465 03 5460 4144 Swan Hill 62 McCallum St (PO Box 867) Swan Hill Vic 3585 03 5036 3200