® REALTOR REPORT Fall 2016 - Volume 12 - Number 3
Changing the Face of St. Louis Real Estate
Staff Directory 2016 Board of Directors Executive Committee
REALTOR® Directors:
Sandy Hancock, President Barry Upchurch, President-Elect Buddy Wood, Vice President/Treasurer Edwina Conley, Secretary Jeff Bosch, Member-at-Large Janet Judd, Immediate Past President Ben Cahill, Commercial Division President John R. Gormley, Chief Executive Officer
Term Ends 2016
Term Ends 2017
Term Ends 2017
Edwina Conley Tom Kennedy David Townsend Glenn Vatterott
Jeff Bosch Jill Butler Angie Ignatowski Suzi Mattus
Barb Keathley Luan Meredith Michelle Syberg John Powel Walsh
National Association of REALTORS® Directors
REALTOR® Associate Directors:
Sandy Hancock (Board President) Barry Upchurch (Board President-Elect) Letty DeMay (Director)
Glenn Vatterott (Large Firm Representative) Bruce Aydt (Distinguished Service Award)
Katherine Berry
Sharon Hutson
Marc Levinson
Affiliate Director Rebecca Meier
St. Louis REALTORS® Staff Executive Department
Membership and Finance
John R. Gormley, RCE, CAE, CIPS Chief Executive Officer jgormley@stlrealtors.com | 314.576.0033
Rick Capelli, Chief Financial Officer rcapelli@stlrealtors.com | Direct Line: 314.590.2313
Tina Stork, Executive Assistant tstork@stlrealtors.com | 314.576.0033 ext. 318
Katie Benz, REALTOR® Shoppe/Membership Specialist kbenz@stlrealtors.com | 314.576.0033 ext. 320
Legislative Department
Emily Whitlock, Lead Member Specialist ewhitlock@stlrealtors.com | 314.576.0033 ext. 339
Martina Johnson, Government Affairs Director mjohnson@stlrealtors.com | Direct Line: 314.590.2309 Molly White, Political Fundraising & Community Relations Coordinator mwhite@stlrealtors.com | 314.576.0033 ext. 310
Professional Development Karen Dunn, Director of Professional Development & Project Management kdunn@stlrealtors.com | Direct Line: 314.590.2312 Monica Wilson, Professional Development Coordinator mwilson@stlrealtors.com | Direct Line: 314.275.7888 Jessica Prater, Professional Development Specialist jprater@stlrealtors.com | 314.275.7888 Jesse Solis, Member Services Coordinator jsolis@stlrealtors.com | 314.576.0033
Monica Alsup, SUPRA Administrator malsup@stlrealtors.com | 314.576.0033 ext. 315 Jessica Perez, Finance & Member Services Assistant jperez@stlrealtors.com | 314.576.0033 ext. 314
Marketing, Communications and Public Relations Candice Coleman, Director of Marketing & Communications ccoleman@stlrealtors.com | 314.576.0033 ext. 317 Cuc Le, Art Director cucle@stlrealtors.com | 314.576.0033 ext. 301
Commercial Division Margo Colestock, Director of Commercial Services & Events mcolestock@stlrealtors.com| 314.576.0033 ext. 309
Professional Standards Tracey D. Yost, Director of Professional Standards/Contracts & Forms Liaison tyost@stlrealtors.com | Direct Line: 314.590.2305
For advertising information or to submit articles for consideration in the REALTOR® Report, please contact the Marketing Department at communications@stlrealtors. com or 314.576.0033.
Mid America Regional Information Systems (MARIS) Paul Prince, President pprince@marisnet.com
Jason A. Darrough, Support Manager jdarroug@marisnet.com
David Price, Senior Vice President & Systems Manager dprice@marisnet.com
Brad Whitrock, Support Specialist bwhitrock@marisnet.com
Denise Bielicke, Vice President Operations dbielicke@marisnet.com Katie Otto, Vice President Member Services kotto@marisnet.com
Carroll Morrow, Membership Coordinator cmorrow@marisnet.com Tabitha McDuffie, Accounting Coordinator tmcduffie@marisnet.com
Randi Marie Penny, Member Services Coordinator rmpenny@marisnet.com Debi Peel, Compliance and Membership Coordinator dpeel@marisnet.com Sarah Nadler Marketing and Communications Specialist snadler@marisnet.com
St. Louis REALTORS® Launches Data Accuracy, Consumer Relevancy Campaign
5
Legislative Report
Around the Industry
New St. Louis REALTORS® Forms
9
2017 Committees & Groups Three Most Cited Code of Ethics Articles The REALTOR® Structure vs.the MREC
30 Under 30
14
18
Stats
4 5 6 8 9 10 12 16 18 20
TABLE OF CONTENTS
Protect Your Buyers with Contract Contingencies
3 | Fall 2016 — REALTOR® Report
Protect Your Buyers with Contract Contingencies By Sandy Hancock President, St. Louis REALTORS® Your buyers find the perfect home and want to make an offer. It’s important to know about their future plans: a detached building/garage in the back, a room addition on the side or other planned improvements they may have neglected to share with you. How do you protect your buyers in the contract so they can make the desired improvements after closing?
they would prevent a buyer from making planned improvements.
A lot of the issues have to do with the shape and location of the lot. The stake survey will show the property lines, building lines and recorded easements. Sometimes it uncovers things that will impact the buyer’s ability to use the property for the purpose they desire.
There are a lot of other issues that can affect the buyers’ ability to improve the property: cost to build, municipal building codes, suitability of the soil, etc. Our standard contract does not protect the buyer because none of these issues are an allowed reason not to complete the purchase of the property.
Let’s look at some examples of what can go wrong. Although there is clearly enough room to build a detached garage in the back yard, there may not be enough room along the side of the home for a driveway.
It’s important that, as their agent, you do not become their expert on this issue by giving advice that a builder/architect should be providing.
In the case of a planned in-ground pool, utility easements may consume most of the yard, reducing the available building sites. Municipalities require set backs that affect what can be built. All of these issues would fall under the title contingency on the contract, so, theoretically, if the survey did not meet with the buyer’s approval, they could terminate the contract. But, in the St. Louis REALTORS® contract, the contingency is limited to issues that “adversely affect the use of the property as it exists for residential purposes at the time of the contract.” The survey may disclose these issues, but the contract does not allow the buyers to terminate the contract just because
Sandy Hancock sandy@sandysellshomes.com
4 | Fall 2016 — REALTOR® Report
Since these issues do not affect the use of the property as it exists for residential purposes at the time of the contract, they are not considered defects and would not be a reason to terminate the contract.
The best approach is to have your corporate attorney or broker provide a broad contingency for the contract offer that will give the buyer a due diligence period to satisfy themselves that the property is suitable for the planned improvements. They can then obtain a stake survey, work with a builder, lender and possibly an engineer to verify that the property is suitable for their planned use. I’m always interested in hearing war stories from the field. What experiences have you had with this type of situation?
St. Louis REALTORS® Launches Data Accuracy, Consumer Relevancy Campaign Because you’re way more accurate – and valuable – than a computer algorithm By John R. Gormley Chief Executive Officer, St. Louis REALTORS® This fall, we embarked on a consumer education campaign to illustrate the stark difference between dealing with a St. Louis REALTOR® vs. some popular real estate websites. The campaign’s goal? Position you as the source for accurate, reliable data and expert advice based on market knowledge. The idea behind the campaign? By helping you be relevant to consumers, the association remains relevant to you. Here are excerpts from our news release: Houses are listed as for sale by St. Louis REALTORS® members through MARIS (Mid America Regional Information Systems) Multiple Listing Service, says St. Louis REALTORS® President Sandy Hancock. “They’ll consider multiple factors including square footage, number of bedrooms and baths, the area in which the home is located, amenities, size of the lot and condition of the house,” Hancock says. “Most importantly, your REALTOR® will create a CMA – comparative market analysis – before the property is listed, based on similar properties that have recently sold in the vicinity. In other words, we use accurate, detailed data to back up the list price. Unlike Zillow’s Zestimate, it’s not a guess or a ‘conversation starter.’ It’s an educated opinion of value based on knowledge of the market.” Interestingly, Zillow and other home sites represent that they are not there to be accurate, and note that their estimated values – in Zillow’s case, Zestimates – are not necessarily actual home values. They concede that these estimated values are computer generated and based on limited data using a computer algorithm. Zillow even states “our data may be incomplete or incorrect.” And in St. Louis, Zillow gives itself the lowest possible rating for Zestimate accuracy, just one out of four stars. “The problem, “ explains St. Louis REALTORS® CEO John Gormley, “is that unfortunately people look at sites like Zillow and Trulia and think ‘Oh this is what my house is worth,’ or ‘This is great, my house value has gone up $2,000 this month,’ which begs the question, based on what? What buyers and sellers are seeing on these sites, in reality, is phantom information. It is not, as Zillow calls it, a Zestimate – it’s actually a guesstimate. When you look at Zillow for home values, what they are offering is pure entertainment – it’s not real.” There’s no doubt that buyers and sellers are drawn to Zillow, as a 2015 Los Angeles Times article noted that in December of that year, Zillow had 73 million unique visitors to its website. In that same article, Zillow’s CEO Spencer Rascoff contended that Zestimates
are a “good starting point” and Zestimates had a “median error rate nationwide of about 8 percent,” a significant disparity that can definitely cause problems for buyers and sellers. The article also states that localized median error rates on Zestimates sometimes far exceed the national median error rates. If you compare Zillow Zestimates with the MARIS Multiple Listing Service actual sales data, it becomes abundantly clear that there is a complete disconnect between Zillow’s pricing and what properties are selling for in the St. Louis area. Take a look at these three examples. The first home – a condominium on Blackforest Drive – sold for $30,000. Zillow’s Zestimate was $71,081. The second home on Valley Avenue sold for $190,000. Zillow’s Zestimate was $142,826. The third home, on Conway Road, sold for $527,500. Zillow’s Zestimate for this property was $431,305, almost a $100,000 difference. “The bottom line here,” Gormley says, “is if you want accurate information that is backed up with real market experience, you won’t find what you’re looking for with a Zillow Zestimate. It’s not information you can trust. However, if you’re looking for real estate data that’s based on fact, not fiction, then ask a St. Louis REALTORS® member and view the MLS data that he or she has through MARIS. This data is accurate. On top of that, a St. Louis REALTOR® can tell you what the data actually mean.” An accompanying flier was sent to members and the media, along with our news release. To download the flier, visit stlrealtors.com/ Zillow. To access our monthly housing reports, visit stlrealtors. com/housing-report. As always, feel free to share any or all of these resources with your sphere of influence (SOI).
John R. Gormley jgormley@stlrealtors.com 5 | Fall 2016 — REALTOR® Report
Legislative Report By Martina Johnson Government Affairs Director, St. Louis REALTORS® President Obama Signs HR 3700 The Housing Opportunity Through Modernization Act passed unanimously through the U.S. Senate and was signed into law by President Obama. The new law lowers the owner occupancy ratio from 50 percent to 35 percent for FHA loans, allowing many more buyers to enter the condo market. It also provides greater financing flexibility for mixed-use buildings, which is an increasing share of new residential and commercial developments in urban areas. Incredibly, 200,000 REALTORS® across the country completed the call for action for HR 3700, pushing the bill to pass unanimously in the Senate and avoid the committee process. Thank you for your action on HR 3700! To get calls for action on legislation sent directly to your phone, sign up for REALTOR® Party Mobile Alerts by texting “REALTORS” to 30644.
Missouri REALTORS® Launches Taxpayer Protection Amendment Campaign Imagine charging your clients an additional sales tax on your services as a REALTOR®. Sales taxes on services are a reality in other states, such as North Carolina and Washington, where new sales taxes on services take effect this year. Missouri REALTORS® is proactively fighting for your right to keep your hardearned commissions by promoting a constitutional amendment to ban sales taxes on services from ever becoming a reality in Missouri. Amendment 4, or the Taxpayer Protection Amendment, will protect REALTORS® and consumers alike, as low income and fixed income Americans are hit hardest by sales taxes. The amendment does not eliminate any current tax revenue, but provides that no new revenue can come from creating a sales taxes on services. The Taxpayer Protection Amendment is not only good for the real estate industries, but all service providers as well. Haircuts, mechanic services, legal fees, marketing services, dental or medical services and many other types of service providers could all be included if the legislature gets the votes to pass a sales tax on services. 6 | Fall 2016 — REALTOR® Report
Now is the time for all of these industries to unite to end the threat of sales taxes once and for all.
Volunteer leaders at St. Louis REALTORS® have been promoting the importance of the Taxpayer Protection Amendment to other trade associations, chambers of commerce and small business owners. Visit motaxpayerprotection.com for more information on the Taxpayer Protection Amendment. Support the cause today by joining our industry coalition, requesting a yard sign and telling your friends and neighbors to vote for Amendment 4 on November 8.
St. Louis REALTORS® Wins Preliminary Injunction In April 2016, St. Louis REALTORS® was granted a preliminary injunction against the rental licensing ordinance that was passed in St. Louis County in October 2015. The ordinance mandated evictions for tenants who were convicted of certain felony charges, among other private property rights violations. St. Louis REALTORS® sprang into action, heavily advocating against the bill and ultimately filing suit when it passed into an ordinance. The ordinance has been unenforceable thanks to a temporary restraining order judgment in January 2016 and now the preliminary injunction. The next hearing on the case won’t be until August 2017. If you own a rental property in unincorporated St. Louis County between 1-4 units, and would like to potentially serve as a witness in this case, contact Martina Johnson at mjohnson@stlrealtors.com.
CFPB Makes Clear Lenders’ Ability to Share CD Since the October 2015 implementation of the Consumer Financial Protection Bureau’s (CFPB) Know Before You Owe TILA-RESPA Integrated Disclosure rule (TRID), which required most transactions involving a mortgage to use new CFPB disclosure forms, REALTORS® have raised red flags over challenges in gaining access to the mortgage closing disclosure form, or CD. The CD is delivered to homebuyers in advance of their closing and contains important financial information related to their purchase.
effect, despite a longstanding tradition of sharing similar information. On July 29, 2016, the CFPB announced a proposed rule on TRID, which clarified that lenders can share the new required CD with real estate professionals without fear of liability for disclosing clients’ nonpublic personal information. CFPB said in its statement that “the Bureau understands that it is usual, accepted and appropriate for creditors and settlement agents to provide a closing disclosure to consumers, sellers and their real estate brokers or other agents.” The National Association of REALTORS® (NAR) believes this announcement marks significant progress for consumers, as well as for its members. Giving REALTORS® access to the CD would strengthen consumers’ understanding of their mortgage and home purchase by helping agents continue to provide expert advice to their clients. The comment period for the proposed rule remained open until October 18, 2016. NAR reiterated its stance on sharing of the CD.
Local REALTORS® Win Elected Office The outcome of the August 2016 primary elections was very successful for aspiring legislators in the REALTOR® family. St. Louis REALTORS® member Derek Grier won his Republican primary for House District 100 and St. Charles County Association of REALTORS® member Jean Evans won her Republican primary for House District 99. Grier is a graduate of NAR’s Candidate Training Academy, which was an elite day-long program hosted by St. Louis REALTORS® to prepare members to run for public office. Both Grier and Evans interviewed with the St. Louis Association of REALTORS® Political Action Committee (SLARPAC) and gained campaign contributions and support from our organization. Additionally, Hannah Kelly from Ozark Trail Board of REALTORS® won her Republican primary for House District 141. If all three candidates win their general elections in these strong-held Republican seats, Missouri REALTORS® will see three new freshmen legislators at the Capitol next year. Congratulations to Derek Grier, Jean Evans and Hannah Kelly!
Unfortunately, many lenders have chosen Martina Johnson to withhold this document from real estate mjohnson@stlrealtors.com agents since Know Before You Owe went into
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Around the Industry By Dennis Norman Chairman, St. Louis Industry Forum Past President, St. Louis REALTORS®
Since the last publication of the REALTOR® Report, the St. Louis Industry Forum had meetings, one in June, one in August and another in October. In these meetings, leaders of various professions – related to the real estate industry – shared information on important legislative and regulatory issues and information on their respective organization’s activities. Below are some of the highlights I think St. Louis REALTORS® will find beneficial.
St. Louis REALTORS® members care about our community and showed it. Barry Upchurch, president-elect of St. Louis REALTORS®, discussed the success of Rebuilding Together’s Rebuild Day on April 30. St. Louis REALTORS® members were able to renovate three of the 53 homes repaired that day thanks to a generous $20,000 grant from the REALTORS® Housing Assistance Fund (RHAF). To learn more about Rebuilding Together, visit rebuildingtogether-stl.org.
Take note … THE CFPB isn’t just going after the “Big Guys.” Security Title’s Wendy Cromer, past president of the Missouri Land Title Association (MLTA), shared an eye-opening report about the Consumer Finance Protection Bureau’s recent action against a loan officer for negotiating better fees for his refi clients versus his purchase clients. The loan officer was banned from the industry for one year and fined $85,000. Worth noting is the lender received no disciplinary action.
Homeowners drowning in flood insurance costs ... Shelly Clark, president of Cardinal Surveying, provided an update to an earlier meeting where she showed how changes to county flood maps resulted in an increase of St. Charles County homes landing in the flood plain. Clark mentioned she attended a recent subdivision in St. Peters where 70 of the 73 homes, valued at approximately $150,000 each, were affected by the changes to the maps, resulting in homeowners needing to obtain flood insurance. The average cost to ensure these homes is $424 annually under the current flood insurance program. Based on current home values and typical loan amounts, that would increase the house payment of new homeowners about 5 percent. She added the current plan is set to expire September 2017. Without subsidy from the plan, private flood insurance would cost approximately $1,500 annually. 8 | Fall 2016 — REALTOR® Report
Recovery of the St. Charles housing market causing the county to get tougher on development. Mark Stallman, CEO of the St. Charles County Association of REALTORS® (SCCAR), reported the St. Charles market is doing very well; however, the success of the market is making it harder on residential developers. Mark said in the past, “The county would do almost anything to get builders to build” – but now the county is making it more difficult. While builders are trying to convince local authorities to allow them to build smaller, lowerpriced homes in failed developments, they say they are receiving resistance.
SCCAR making an impact on the political scene. Stallman also reported that candidates supported by SCCAR were very successful in the April elections, succeeding in five of the six races they funded. Mark reported SCCAR had seven members in elected offices – five in city council positions and two on school boards.
HBA celebrates victory in the April election. Celeste Rueter, staff vice president for Public Policy at the Home Builders Association of St. Louis & Eastern Missouri, said the HBA was also successful in their efforts with regards to the April election, especially in St. Charles County. The HBA supported 14 candidates. 12 won their respective races.
HB 1862 a Landlords friend or foe? Martina Johnson, the governmental affairs director at St. Louis REALTORS®, reported after the elimination of Trial De Novo last year, it was unclear if a landlord, after obtaining a judgment for possession, would have to wait 10 days or 30 days to actually obtain possession. But HB 1862 cleared the confusion. HB 1862 – which passed – clarified landlords would be required to wait 10 days (to give a tenant time to file an appeal) before executing on the judgment for possession, resulting in a win for landlords. On the other side of the coin, though, is the negative impact HB 1862 will have on landlords. This is my opinion, but I believe this new statute is going to have the unintended consequence of basically forcing landlords to use a property manager, even
New St. Louis REALTORS® Forms By Wendy Cromer Co-Chair – Missouri Land Title Association Zone 5 Two forms have recently been added as St. Louis REALTORS® forms in cooperation with the Missouri Land Title Association’s Zone 5 Task Force. The goal is to help resolve common closing problems by creating universally acceptable forms. Please note the use of these forms does not guarantee that any transaction will be insured. Every company retains the right to require additional information or deny coverage. The first form is the Lien Waiver form # 2185a. Remember the phrase - “If work’s been completed then a Lien Waiver is needed!” This form should be provided to the following: • To the Seller at the time of listing, for completion by any contractors, subcontractors or suppliers who have recently performed work on the subject property • To any vendors (and their subcontractors and suppliers) hired to complete necessary repairs on the subject property (for example, during inspection negotiations) • To your preferred vendors (and their subcontractors and suppliers) who commonly handle repairs for your clients If the subject property is newly constructed or rehabbed, then the underwriter will typically require the second form that has been uploaded, the Notice of Intended Sale (NOIS) form # 2185b. This document is executed by the owner of the property and recorded in the county where the property is located, to provide notice that the owner is renovating the property for sale to a bona fide purchaser. The form also reflects the closing date of the property. The NOIS form is a great way to minimize the amount of paperwork that is needed by the title company; however, often the form is deficient, which creates a larger closing issue. The basic rules for properly executing the NOIS form are: • It must be executed by the Owner of Record, include the legal description and reflect a closing date that is NO LESS than 45 days after the date of recording. (Helpful hint: The date of recording does not count as a day, your first day begins the day AFTER you record.) • The closing date that is inserted must reflect an actual date when the work will be completed. You must be realistic in your date choice. (For example, if you record a NOIS that states closing will occur on July 1, but the work for the project is not completed until October 1, that will be considered defective.) • The NOIS must be recorded in the county, where the property is located and a copy also must be posted at the site. This allows subcontractors and suppliers performing work on the site to record a Notice of Rights if they are owed money. It’s important to remember that while these forms have been uploaded into the system for use, you should not be completing them for your client. While the title company will be reviewing these documents, they should also not be completing these forms. The Missouri Land Title Association’s Zone 5 Task Force will continue to work on addressing issues to create a better closing process. If you have any topics for consideration, please feel free to email the co-chairs of this committee: Wendy Cromer at wcromer@securitytitlestl. com or Nancy J. LoRusso at nlorusso@us-title.com.
if you are an agent. I say this because the new statute requires “all security deposits shall be held in a trust established by the landlord and deposited in a bank, credit union or depository institution account in the name of the trustee,” which is not only impractical, it may, very well, be impossible to comply. Property managers – who, under state law, must be licensed real estate brokers and maintain a property management escrow account – are exempt, but no one else is, including licensed agents that own rental property.
New home construction’s increasing labor demands still less than half of peak … Dave Forrest, a veteran builder representing the Home Builders Association of St. Louis and Eastern Missouri (HBA), said during
the peak of new home construction, approximately 5 million carpenter hours were required in St. Louis to meet the demand. Dave said, today, even with the increased activity, there is a lack of available workers. The worker shortage covers all aspects of construction and is the result of the 2007-2008 collapse, which sent many mechanics and tradesman into retirement, other professions or industries or to other areas of the country seeking work.
Dennis Norman dennis@mo-re.com 9 | Fall 2016 — REALTOR® Report
2017 Committees & Groups Major committees (denoted in bold/underline). Affiliated groups denoted with a bullet symbol. Advocacy (GA + Legislative Affairs + Issues Mob) • Industry Forum (every other month) • RPAC • SLARPAC • Urban Affairs (meets 6x/year) • NEW – Economic Development Forum Member Network • Affiliate Council • Awards • Broker Forum • CCIM • CIREB (Council of Independent Real Estate Brokers) • Community Engagement • Inclusion Advisory Group • Military & Veterans Outreach Alliance • Past Presidents Council (1-2 events/ year) • RHAF (REALTORS® Housing Assistance Fund) • WCR (Women’s Council of REALTORS®)
• YPN (Young Professionals Network) Advisory Board Risk Management (Contracts & Forms) • Mediation/Arbitration Advisory Group • Ombudsman Advisory Group
• Contracts & Forms Forum (meets 4x/ year – open to all) Professional Standards (must meet 2x/ year – members must take annual training in Columbia or Chicago) • Citation Review Panel • Grievance
Executive • Bylaws (meets as needed) • Legal Action (meets as needed) • Finance (meets as needed)
Association Governance: New committee structure announced for 2017 St. Louis REALTORS® has a new committee and volunteer groups structure for 2017. The reasoning is two-fold: 1. Organize around five main areas: Advocacy, Member Network, Risk Management, Professional Standards and Executive; and 2. Offer more opportunities for member engagement and cross-pollination among groups.
Highlights of the changes: • Contracts & Forms Forum (like Urban Affairs) will be open to any member. • Professional Standards Committee service requires training at MR (Missouri REALTORS®) or NAR (National Association of REALTORS®). It also has two new advisory groups – Mediation/Arbitration and Ombudsman. • Broker Forum and Contracts & Forms Forum may combine events when appropriate. • Strategic Planning will be a function of the Board of Directors instead of a committee. • Economic Development Forum is new and will have a commercial real estate emphasis. • Member Network includes affiliated groups such as YPN (Young Professionals Network), WCR (Women’s Council of REALTORS®) and CIREB (Council of Independent Real Estate Brokers). To learn more, visit: stlrealtors.com/membership/get-involved/committees. 10 | Fall 2016 — REALTOR® Report
“Members familiar with our state association might notice a similarity to MR’s 02,” says Barry Upchurch, 2017 president of St. Louis REALTORS®. “While that’s certainly true, we left room for flexibility and to preserve our unique culture and strengths. The main goal is to encourage more member input and participation without creating roadblocks to progress.”
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Three Most Cited
Code of Ethics Articles By Tracey Yost Director of Professional Standards/Contacts & Forms Liaison, St. Louis REALTORS®
Being in this industry for over 16 years, one thing I’ve observed is that an agent’s business is greatly determined and affected by statistics. St. Louis REALTORS® releases a monthly Housing Report which details how many homes have sold, the median home price, average number of days a property has been on the market, inventory and other statistical information. This data educates members on the market in our surrounding area. In my first year as director of professional standards, I have had the privilege of reviewing over 50 ethics and Supra complaints, as well as mediation/arbitration requests. While reviewing all complaints to ensure they have been filed within the 180 days or making sure they have included all the pertinent information to help their case, I
12 | Fall 2016 — REALTOR® Report
began wondering what articles are cited more frequently than others. Being a former 4th and 5th grade teacher, I always tried to think of different ways to effectively educate my students so they could be the best at whatever they chose to do. Now it is my duty to educate members so they can be equipped with all the tools and the most up-to-date and pertinent information that will help them succeed. Agents need to know what they’re doing wrong so it can be corrected and perfected. When you know better, you do better. So I decided to review all ethics complaints filed from January 2015 through June 2016 to see what three articles were most frequently cited for a violation. Here is what I’ve come up with ...
3 2 1
Article 16 - REALTORS® shall not engage in any practice or take any action inconsistent with exclusive representation or exclusive brokerage relationship agreements that other REALTORS® have clients with. This article deals with: • The exclusive relationship REALTORS® have with their clients. • REALTORS® contacting and soliciting another REALTORS®’ clients. • How important it is to honor the exclusive agency agreement a REALTOR® has with his or her client. • How to handle a client that contacts a REALTOR® while they have an active agreement with another REALTOR®.
Article 9 - REALTORS®, for the protection of all parties, shall assure whenever possible that all agreements related to real estate transactions including, but not limited to, listing and representation agreements, purchase contracts and leases are in writing in clear and understandable language expressing the specific terms, conditions, obligations and commitments of the parties. A copy of each agreement shall be furnished to each party to such agreements upon their signing or initialing. This article deals with: • Protecting all parties by using reasonable care to ensure documents pertaining to the transaction are current. • Using the correct forms to ensure correctness. • Thoroughly explaining to your client or customer the specific terms of their contractual relationship.
Article 1 - When representing a buyer, seller, landlord, tenant or other client as an agent, REALTORS® pledge themselves to protect and promote the interests of their client. This obligation to the client is primary, but it does not relieve REALTORS® of their obligation to treat all parties honestly. When serving a buyer, seller, landlord, tenant or other party in a non-agency capacity, REALTORS® remain obligated to treat all parties honestly. I call this the “treat others as you want to be treated” article. This article has 16 Standards of Practice that, in detail, break down the intricacies of how vital this article is in your day-to-day real estate business, as well as the treatment of your fellow REALTORS®.
I need you to keep a few things in mind about the complaints that cited these articles as possible violations; 90 percent of these complaints were filed by the public, former clients and customers. Another important fact to ponder is all of these cases were forwarded by our Grievance Committee to the Professional Standards Committee for an ethics hearing. The client, customer, REALTOR® relationship is not only important, it is protected by the National Association of REALTORS®. I know it looks great on your year-end stats to show you’ve sold over $10 million, but how many of your clients will refer others to you, or better yet, say that their experience with you made the process worth every minute. I’ll leave you with one final thought. Articles 1-9 are solely dedicated to the “Duties to Clients and Customers” – that’s over half. How you treat your clients and customers, and other REALTORS®, speaks volumes. If you want yours to scream you should strive for it to be something positive. For an up-to-date copy of the 2016 National Association of REALTORS® Code of Ethics and Standards, visit stlrealtors.com, click on ‘Benefits,’ then ‘Professional Standards.’
Tracey Yost
tyost@stlrealtors.com 13 | Fall 2016 — REALTOR® Report
Congratulations to the new members of the 2017 board of directors!
View a complete list of winners online at: stlrealtors.com/elections.
Mortgage
Supports RHAF
On September 26, 2016, USA Mortgage hosted its 3rd Annual Golf Outing raising $10,000 for the St. Louis REALTORS® charity, REALTORS® Housing Assistance Fund (RHAF).
USA Mortgage looks forward to continuing its support of RHAF at the November 10th Installation of new officers, directors, and 2017 President Barry Upchurch as the RHAF sponsor.
www.usa-mortgage.com Company NMLS: 227262 • Missouri Residential Mortgage Licensee • 12140 Woodcrest Executive Drive • Suite 150 • St. Louis, MO 63141
The REALTOR® Structure vs. the MREC – How well do you know it? By Rick Capelli Chief Financial Officer/Membership
Real estate associations have long been on the front lines when it comes to the battle of distinguishing themselves from other “related” entities. Historically, there always has been confusion with the regional multiple listing service, a key system vendor like SUPRA or even the real estate commission itself. As those in the real estate business like to say, “It’s an acronym and entity maze out there. “ Or at least I like to say that! The St. Louis REALTORS® has made significant strides in recent years toward the goal of properly distinguishing itself. That process will continue to go forward and evolve. Instant recognition and solid branding of St. Louis REALTORS® will always be the goals. This is essential in communicating the value proposition for any association. But to move beyond that, we thought it would be interesting to review the relationship between the REALTOR® association structure and one of those entities it is sometimes confused with – the Missouri Real Estate Commission (MREC). Have you ever wondered how brokers become “Designated REALTORS®” or “salespersons” become REALTOR® Associates? The MREC and St. Louis REALTORS® seem like parallel universes and, in some ways, that’s an apt description. More specifically, how do licensing and the licensing hierarchy of the MREC translate to the various REALTOR®-world membership categories? It’s somewhat complex, but it pays to understand it. It’s key to knowing how the association elections work and the makeup of its governing body – the board of directors. An understanding of the structure can also aid agent level members in knowing what they need to do in terms of membership when they obtain a broker license and start their own company. This may sound basic, but it’s important to understand the MREC is a government entity that is structured by law. The REALTOR® world then translates that structure to make sense of the MREC within its own membership categories. Our association has three basic REALTOR® membership categories:
Designated REALTOR® This is the first principal of every firm and there is one no matter how large or small the company is. The Designated REALTOR® is at the top of the REALTOR® hierarchy and pays the highest level of dues. The Designated REALTOR® must hold an individual broker license (unincorporated business), a broker officer license (regular corporation) a broker associate license (limited liability corporation) or broker partner license (partnership). Obviously, at many firms, there are multiple individuals holding these types of licenses, but only one must serve as the Designated REALTOR®. There is often some confusion with this term and the MREC term “Designated Broker.” The Designated Broker is a similar requirement by the MREC of designating one broker as the “head” broker. But in the REALTOR® world these two individuals (Designated Broker per the MREC and Designated REALTOR® per the association) need not be the same if there are multiple broker licenses within a company. However, in a situation where an individual broker license is held, that person is always the Designated REALTOR® because no other broker licenses can be held in that company. The Designated REALTOR® is distinguished from a REALTOR® in that they hold the ultimate responsibility for membership and assuring all dues are paid and the REALTOR® bylaws are followed by the member firm. If a Designated REALTOR® is suspended or loses membership in a local association, all licensees (members) affiliated with that Designated REALTOR® are also suspended or temporarily lose membership privileges.
16 | Fall 2016 — REALTOR® Report
REALTOR® This is definitely the most complicated of the categories, even though it is the smallest of the three basic classes of REALTOR® membership in terms of numbers. It is the second-highest category with regard to dues assessed. REALTORS® can be subdivided and explained as follows: 1. Second Principals - All other individuals in a corporation, LLC or partnership holding broker officer, broker associate or broker partner licenses who are NOT the Designated REALTOR® must hold REALTOR® membership. This is specifically stated in the bylaws of the association and is a required membership category based on the licensing, at least in this sub-category. This also applies to licensees of real estate corporations within corporations, which is a common form of business structure, particularly in limited liability corporations. 2. Branch Managers - A branch manager of a multi-office organization, as named by the Designated REALTOR®, must hold REALTOR® membership. This requires at least a broker/salesperson license with the MREC. Again, the requirement to comply with this membership sub-category is specifically stated in the association bylaws. 3. REALTORS® other than second principals or branch managers - This can be any individual deemed to have significant responsibilities by the Designated REALTOR®. Usually these responsibilities involve internal training or some type of management duties. The individual must, of course, be licensed with that Designated REALTOR® and does not necessarily need to have a broker officer, broker associate, broker partner or broker/ salesperson license. In some situations a salesperson license is sufficient. As the description implies, this type of REALTOR® membership is optional, based on the judgment of the Designated REALTOR®.
REALTOR® ASSOCIATE All other members holding salesperson or broker/salesperson licenses, held by a member Designated REALTOR®, will hold REALTOR® Associate memberships. To no surprise, this is the highest category in terms of numbers and has the lowest dues assessment. Put another way, if you hold a salesperson or broker/salesperson license and are not a branch manager or REALTOR® as described in (3) above, you are a REALTOR® Associate. Here are some things to remember about the membership categories in terms of their pragmatic functions: Elections - The votes of Designated REALTORS® and REALTORS® count as a full vote in association elections. REALTOR® Associates count at 25 percent of a full vote or one fourth. If you are running for association office your campaign manager might very well advise you to concentrate your campaigning with Designated REALTOR® and REALTOR® members for obvious reasons. You don’t need James Carville to explain “four is greater than one!” Board of Directors - The association board of directors is made up of 12 REALTOR® directors, three REALTOR® associate directors, the Commercial Division president-elect and the executive committee. The executive committee consists of the association officers - president, president-elect, treasurer, past president, Commercial Division president and then a secretary and member-at-large selected from the REALTOR® and REALTOR® associate directors. For the purposes of
the board of directors “REALTOR® directors” can be either Designated REALTORS® or REALTORS®. You must also be a Designated REALTOR® or REALTOR® to hold an officer position outside of the Commercial Division president. So, insofar as serving on the board of directors, there are many more opportunities as a REALTOR® or Designated REALTOR®. One other note, the Affiliate Council chairperson serves as a non-voting member of the board of directors. (Note: We have included a bullet point summary at the end of this article of the Board of Directors make up.) Licensing changes – This situation is not that frequent but it is one that is often not communicated properly to association staff. If a member changes their license type from either salesperson or broker/ salesperson (REALTOR® Associate) to broker officer, broker associate or broker partner – they must change their membership status from REALTOR® Associate to REALTOR®. This involves “upgrading” your status. It is required in the bylaws. Often times the association staff has to be proactive in contacting the members who have changed their license type since many times it is done years after their initial onboarding as members and may not affect their day-to-day business functions. Becoming a new broker (starting your own company) – this is a very common situation and, most often, requires a REALTOR® Associate upgrading to Designated REALTOR® status. Obviously the license type in this situation goes from salesperson to a form of a broker license. The association membership department literally processes new “upgrades” weekly as our entrepreneurial-minded membership starts new ventures frequently. The new “DRs” file their new company names with the association and join the multiple listing service as new independent entities. At that time, any agents placing their license with the new broker are transferred. These REALTOR® Associates continue their membership under their new Designated REALTOR®. It’s always good to know how your status with the local licensing body converts into what type of membership you hold in the association. The REALTOR® structure has been designed to fit well with these licensing entities and Missouri is no exception. Make up of the St. Louis REALTORS® Board of Directors – 22 members: - Association President - Association President-Elect - Treasurer - Association Immediate Past President - Commercial Division President - Commercial Division President-Elect - 12 REALTOR® Directors (staggered three-year terms, four up for election each year) - Three REALTOR® Associate Directors (staggered three-year terms, one up for election each year) - A non-voting Affiliate member (Chairperson of Affiliate Council) NOTE: A member-at-large and secretary are chosen by the association president from the pool of elected REALTOR® and REALTOR® Associate directors for the executive committee. Proposed bylaws changes can always change board composition.
Rick Capelli rcapelli@stlrealtors.com 17 | Fall 2016 — REALTOR® Report
YOUNG PROFESSIONALS NETWORK
30 Under 30 By Sean Wiegert Chair, Young Professionals Network
Turn on a TV in 2016 and it seems abundantly clear that real estate agents are now celebrities. The faces of our industry distributing “real” estate drama (pun intended) in 30-60 minute increments, pausing only for a brief word from their sponsors. “Finally the public can see the sports car, penthouse, caviar, hyperglamorous lifestyle we all lead” ... said no agent, ever. Flip-or-Flop-Million-Dollar-Property-Virgins are all great television but hardly the real face of the industry. The real faces are the 30-year veterans of 18 percent interest rates and housing bubble crashes. The real faces of the industry are the brand new agents drawn to the industry by entrepreneurial freedom, service oriented traditions, new technologies and innovation. Never was this more evident than at the YPN 30 Under 30 agent panel this summer at Schlafly Bottleworks in Maplewood. Invited to speak at the panel were three winners of the 2016 REALTOR® magazine 30 Under 30 award. The three speakers invited were: Bonni Luckett Galbally from St. Louis/St. Charles, Harrison Beacher, REALTOR® with Keller Williams Capital Properties and Zac BalesHenry, broker with Re/MAX Precision. Each speaker offered unique perspectives on how to grow a real estate business and unique insights into how they engage with their respective associations and communities. These might not be the faces of TV real estate, but they are doing the real work every day. When asked just how different the TV version of the real estate business is to the more authentic day-to-day life of an agent, Barnes said, “I hate how they overstate the commission that the 18 | Fall 2016 — REALTOR® Report
agents earn, and never get close to explaining how someone’s NET proceeds work as opposed to gross commission to the broker. Makes the public think we make a lot more money than we do.” Bales-Henry concurred, stating, “They have a tendency to skip over the day-to-day work, like the little things that make our job so important and fun. For instance, Million Dollar Listing makes it look like we’re all high rollers only concerned about money. That isn’t true.” Bales-Henry, Beacher and Galbally have all worked diligently growing their profitability. They have all taken the proper steps to track costs, track return on business investments and reinvest strategically in their own business. The latter steps might be the ones left on the editing room floor. Consumers often think tough negotiations done over the phone are the norm but as Harrison rightly points out, “They rarely show any paperwork and act like the negotiations and contract stuff is all verbal! A binding contract must be in writing!” Galbally also pointed out, “The agent’s role is to inform the general public on market trends, knowledge and changes to make sure they can make the most educated decisions on when to buy or sell surrounding all life events. We are there to protect them and guide them through transactions professionally – to help them accomplish their real estate goals.” Each speaker noted several times that focusing on their clients’ needs was not a barrier to profit or growth. In fact, they all agreed
Join YPN at Start Bar on November 16 as it welcomes new members of the 2017 YPN Advisory Board. To learn more and RSVP, visit: stlrealtors.com/ypn-happy-hour.
that a partnership between client and agent, as well as an agent and community, are pillars of their success.
matter what. Show up, give every appointment and interaction your all and follow up!”
Bales-Henry emphasized how invaluable face-to-face meetings are in his business. He is very involved in his community, stating “a REALTOR® should be an active member; not only setting an example for other agents, but also individuals in differing fields. They should give back as much as they receive and help others to succeed.”
There are probably better ways to get a show on HGTV. That being said, providing your clients the highest commitment to their goals, prompt and sincere answer to their questions and the commitment to their communities, you could have a very successful career behind the camera in this industry.
Beacher echoed this sentiment. “We have to be active participants and contributors to the places we live and sell real estate, notice that those who give back the most and pour into their community are the most successful – no mistake there.” The agents of reality TV land are hardworking and industrious in their own ways, but when asked what defines a “professional” REALTOR®, none of the speakers said a 24-hour camera crew. Bales-Henry described a professional REALTOR® as someone with determination, trustworthiness and passion. Beacher approached this from the consumer perspective, saying that a professional REALTOR® offers courteous and timely responses to calls, texts, emails or inquiries from other agents and the public, in addition to a considerate and thoughtful approach to doing their job. Galbally might have presented my favorite response, “Standards is a huge one for me. I think you need to know what your standards are across the board in all situations so you remain very ethical no
Bales-Henry, Beacher and Galbally are some of the true faces of real estate. They, like you, are driven to provide the best possible service for all of their clients, as well as the best possible example for their colleagues. We were honored to have three of the brightest and hardworking agents in the country participate in this event. The YPN board at St. Louis REALTORS® is committed to events like the 30 under 30 Panel so we can provide the insight and inspiration for the agents in our community. With the support of St. Louis REALTORS® Affiliates, we’re able to make it happen. We thank our sponsors for supporting our kickoff event for 2016: American Eagle Credit Union, Investor Title Company, Pillar to Post - The Scott Frederick Team, Security Title and USA Mortgage - The Sean Zalmanoff Team.
Sean Wiegert sean.wiegert@gmail.com 19 | Fall 2016 — REALTOR® Report
MARKET TRENDS REPORT
September 2014 - 2016
St. Louis School Districts
St. Louis City New Listings Avg. Days on Market Median Sale Price Avg. Sale Price Number of Sales
2014
2015
2016
443 92 $123,000 $140,090 243
507 63 $134,900 $160,895 282
413 52 $145,250 $178,692 265
Affton School District New Listings Avg. Days on Market Median Sale Price Avg. Sale Price Number of Sales
54 102 $124,900 $135,793 28
52 49 $135,500 $139,240 40
53 29 $129,000 $150,877 42
14 69 $105,000 $103,971 23
24 34 $94,900 $101,400 17
18 39 $126,750 $127,400 18
18 72 $150,000 $170,568 24
16 54 $149,000 $201,332 19
19 32 $169,000 $210,500 20
16 69 $43,275 $49,609 14
17 44 $72,000 $75,304 16
New Listings Avg. Days on Market Median Sale Price Avg. Sale Price Number of Sales
161 75 $90,950 $98,587 102
209 60 $88,100 $103,165 140
182 58 $95,000 $109,456 122
New Listings Avg. Days on Market Median Sale Price Avg. Sale Price Number of Sales
23 62 $17,700 $25,552 18
16 17 $31,250 $47,411 9
28 73 $22,000 $43,366 7
New Listings Avg. Days on Market Median Sale Price Avg. Sale Price Number of Sales
82 40 $249,900 $300,310 55
102 62 $307,500 $391,689 62
88 41 $311,250 $356,844 54
58 66 $685,000 $666,608 32
66 52 $650,000 $662,899 47
59 88 $557,000 $617,997 48
76 44 $192,000 $205,076 63
73 30 $191,300 $224,690 86
77 41 $227,500 $251,488 60
Ladue School District 36 68 $352,500 $540,632 36
34 44 $598,750 $655,227 26
28 28 $586,000 $501,317 23
Ferguson-Florissant School District New Listings Avg. Days on Market Median Sale Price Avg. Sale Price Number of Sales
17 63 $59,900 $64,772 16
Kirkwood School District
Clayton School District New Listings Avg. Days on Market Median Sale Price Avg. Sale Price Number of Sales
2016
Jennings School District
Brentwood School District New Listings Avg. Days on Market Median Sale Price Avg. Sale Price Number of Sales
New Listings Avg. Days on Market Median Sale Price Avg. Sale Price Number of Sales
2015
Hazelwood School District
Bayless School District New Listings Avg. Days on Market Median Sale Price Avg. Sale Price Number of Sales
Hancock Place School District 2014
100 106 $63,500 $64,980 48
New Listings Avg. Days on Market Median Sale Price Avg. Sale Price Number of Sales
Lindbergh School District 102 92 $81,200 $79,704 56
110 59 $64,000 $65,426 54
New Listings Avg. Days on Market Median Sale Price Avg. Sale Price Number of Sales
Maplewood-Richmond Heights School District New Listings Avg. Days on Market Median Sale Price Avg. Sale Price Number of Sales
23 103 $146,250 $164,975 12
22 64 $156,950 $171,523 16
Rockwood School District 26 31 $182,500 $190,092 25
145 61 $158,000 $185,550 125
153 39 $175,000 $185,514 119
147 66 $180,000 $194,908 133
Normandy School District New Listings Avg. Days on Market Median Sale Price Avg. Sale Price Number of Sales
180 68 $300,000 $346,281 140
228 46 $305,000 $368,355 156
218 51 $293,000 $344,308 168
58 65 $176,500 $196,733 44
69 46 $289,900 $312,718 35
72 44 $230,000 $279,009 48
67 37 $244,000 $283,932 57
70 28 $230,000 $272,566 45
University City School District
Mehlville School District New Listings Avg. Days on Market Median Sale Price Avg. Sale Price Number of Sales
New Listings Avg. Days on Market Median Sale Price Avg. Sale Price Number of Sales
New Listings Avg. Days on Market Median Sale Price Avg. Sale Price Number of Sales
Webster Groves School District 42 112 $20,577 $42,000 20
30 42 $56,000 $72,200 15
39 63 $28,202 $52,853 21
214 66 $248,427 $309,369 178
237 37 $250,000 $291,746 181
254 38 $247,325 $314,787 196
67 51 $134,750 $143,298 58
73 38 $143,500 $174,847 68
71 50 $144,500 $151,173 57
72 68 $50,830 $57,561 44
68 72 $37,250 $50,296 44
74 64 $58,000 $65,682 44
34 68 $27,013 $29,514 32
61 58 $23,000 $31,484 23
New Listings Avg. Days on Market Median Sale Price Avg. Sale Price Number of Sales
66 59 $217,000 $259,848 52
Parkway School District New Listings Avg. Days on Market Median Sale Price Avg. Sale Price Number of Sales
Pattonville School District New Listings Avg. Days on Market Median Sale Price Avg. Sale Price Number of Sales
Ritenour School District New Listings Avg. Days on Market Median Sale Price Avg. Sale Price Number of Sales
Riverview Gardens School District New Listings Avg. Days on Market Median Sale Price Avg. Sale Price Number of Sales
40 67 $21,975 $26,056 30
For additional comparison reports, visit our website at stlrealtors.com/DistrictStats.
Welcome New DESIGNATED REALTOR® Scott Garnholz Lamplighter Realty Douglas Heller Douglas S. Heller, Broker Rosanne Horan Compass Real Estate Group, LLC Carol Johnston Carol Co Realty Aaron Kowalczyk AMG Realty Theodore Maetten StreetLinks Gary Moore Moore Realty Tracey Novy Thomas Novy Properties, LLC Warren Popp Heritage Properties Realty, LLC Adam Reed Adam D. Reed Rebecca Rose Keller Williams Realty Chesterfield Valetta Sullivan Compass Group Realty, LLC Jing Zhao Jing Zhao, Broker
DESIGNATED REALTOR®/STATE CERTIFIED APPRAISER Jean Frisella St. Louis Appraisal Company Shelly Lauck Red Eagle Appraisals John LePage LePage Appraisals Robert T. Wood Basis, LLC
DESIGNATED REALTOR® Previously REALTOR®
Barbara Keathley The Seller’s Agent, Inc.
Gail Welsch JC Welsch & Associates, Inc.
DESIGNATED REALTOR®
Previously REALTOR®-Associate Bryan Collier Epic Property Solutions, LLC Raketta Douglas One Vision Realty, LLC Juan Garcia Garcia Property Management Inc. Mimi Mackey Hollrah STL Rental Services and Sales Bryan Kelsey Kelsey Realty Group Vadim Radovilsky VR Realty, LLC Jonathan Rankin CRP Management, LLC Samuel Rudder Wessex Properties, LLC Sandra Schuchardt All In Realty, LLC Alexander Shlafshteyn Anex Real Estate Richard Sorkin Sorkin & Associates, LLC Casey Urkevich Casemark Realty Advisors, LLC Jeff Wilber Simple Solution Real Estate Jonathan Woelfel MargKey Real Estate, LLC Susan Wright Wright Living Real Estate, LLC Mason Zhang Integrity Realty Property
DESIGNATED REALTOR® Secondary Member
Lindsey Egner Century 21 – The Advantage Real Estate
Scott Harpole 13th Street Appraisals
Victor Migneco St. Louis Home Inspections, LLC
Tiaa Harris Just Wright Realty, LLC
Zachary Mikus St. Louis Radon
Jo Ann Hollenberg United Country – Commercial
Jeff Pfitzer Supreme Lending
Ayoub Rabah Home Partners Realty Missouri
Laurie Phillips Embrace Home Loans
Cheryl Rabin Owners.com
Rian Poythress First American Home Buyers Protection
REALTOR®
Previously REALTOR -Associate ®
Marc Cranmer Coldwell Banker Gundaker Marc Levinson Dielmann Sotheby’s International
Cheri Schneider CS Photography Jane Sciuto Endeaver Capital Robert Robinson ATM Home Inspection, LLC Stephanie Williams Premier Realty Exclusive
AFFILIATES
Kyle Anderson Dazzle Home Staging
Justin Adams Adams Foundation Crack Repair
Kyle Bolm The Sewer Pros
Rebecca Bissell Seymour Photos
Julian Brady The Sewer Pros
Joshua Cruse Main Street Renewal, LLC
Haley Buckner Vinson Mortgage
Debbie Ruocco Investors Title Co.
Leslie Chandler T.C.P.
Edward Whittaker BPG/ABA Inspections
Rich Ciciora Mold Solutions
Gregory Aftayev Endeaver Capital
Jim Fitzgerald InHance IT! Staging
Halli Bronner Mason Home Design
Diane Sanfilippo Diane Sanfilippo Photography
Nicolas Chahoud RE/MAX Select
Steve Strobe Phoenix Realty Co.
Stephanie Deisner RE/MAX Suburban
Matthew Symonds BPG/ABA Inspections & Consulting
Allison Dracup Stage Right Home Staging Michael Heath Supreme Lending Chris Hunter AMF Electric
David Uetrecht S & B Best Pest Nicholas Zlotopolski Brunic Home Inspection Services, LLC
Members!
Events
Dianne Collins My Company Gifts/Cutco Closing Gifts Andrew Dothage Kloster Sewer & Drain Thomas Dugan BPG/ABA Inspection & Consulting
November
Benjamin King Keller Williams Realty Chesterfield Michele McPhillips One Source Solutions David Morris Xceligent Susan Phillips Dielmann Sotheby’s International Realty Shaun Vasallo Ace Home Inspections Nathan Weber Arenz Pest Management Christopher Whitworth John Jackson Neighborhood Real Estate
11/2 to 11/7 - NAR
REALTORS® Confere
nce & Exp
o 11/10 - 140th Celebra tion & 2017 Annual Installation 11/11 - Veteran’s Day , St. Louis REALTORS® Office Closed 11/16, 5-7 p.m. - YP N Happy Hour, Star t Bar - Arcade Bar 11/24, noon to 11/2 5 - Thanksgiving Ho liday St. Louis REALTORS® Office Closed Observed,
COMPANY NAME CHANGE Scott Dolson Forthright Realty Group, LLC (Formerly Peregrine Realty Group, LLC) Vito Favazza Hanneke Realty (Formerly Vito A. Favazza, Broker) Kyle Fernandez Palmerhouse Properties (Formerly The Way Realty, LLC) Denise Outlaw-Adams NextHome 2BUY-R-SELL (Formerly 2BUY-R-SELL, Inc.) Carolyn Samra Tick Tock Realty (Formerly Carolyn Samra, Broker) Marina Sondag Marina Jean Sondag (Formerly Griffin Realty Group)
y r a u n a J / r e b m e Dec s, Location TBD
Urban Affair 12/1, 9-11 a.m. -
Open House
liday 12/8, 5-7 p.m. - Ho oliday Observed, H s a m st ri h C 5 /2 12/23, noon tois1R2EALTORS® Office Closed St. Lou Day Observed, s r’ a e Y w e N , /2 1 12/30, noon tois REALTORS® Office Closed St. Lou
Jacqueline Williams Archview Real Estate, LLC (Formerly Archview Real Estate)
To view more, visit:
stlrealtors.com/events-calendar
12777 Olive Blvd. | St. Louis, MO 63141 314.576.0033 | www.stlrealtors.com RETURN SERVICE REQUESTED
On November 8, VOTE