Engo Jaarverslag Maart 2022

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120 jaar gelede, onder ‘n boom onder uiters uitdagende omstandighede is ‘n droom gebore. ‘n Onbaatsugtige, dringende behoefte om die seer en swaarkry van mense aan te spreek, het mense gedryf om nie net te droom nie, maar om op te staan en die roeping op te volg. Vandag, 120 jaar later, kan ons terugkyk en net nederig dankie sê.

 Duisende pioniers wat oor 120 jaar net nooit moed opgegee het nie. Wat elke dag die droom lewend gehou het;  Genade wat elke dag net groei;

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 Mense wat ander se swaarkry kan raaksien;

• Grace that only grows every day;

Ons moet nooit die impak van woorde, gebede en dade onderskat nie. Die diens en drome wat ons hierdie jaar vier is gedra deur duisende persone wat elkeen sy deel op verskillende maniere gedoen het: gebede, bemoedigende woorde, dade van omgee, harde werk om die harte van ander aan te raak.

 Gebede wat personeel, vrywilligers en diensgebruikers moed gegee het om te werk aan drome;

 woorde wat weer hoop in die harte van mense laat leef het.

Today, 120 years later, we pause, look back and humbly say thank you.

120 years ago, under a tree amidst extremely challenging conditions, a dream was born. A selfless, urgent need to address the hurt and suffering of people encouraged people not only to dream, but to stand up and follow the calling.

Bemoedigende

• Encouraging words that once again brought hope to the hearts of people. We should never underestimate the impact of words, prayers and deeds. The service and dreams we celebrate this year have been carried by thousands of people who have each done their part in different ways: prayers, words of encouragement, acts of caring, hard work to touch the hearts of others. It is our privilege to declare this year that we want to be bearers to take this 120 year old dream into the future. We will not give up, we will never stop caring..... and we will never stop praying. Every day we will take the responsibility to follow up the calling with the necessary respect, admiration and optimism. We are sincerely grateful for the privilege of being here and looking back on 120 years of service and looking forward to the next years of service and grace. We thank God for the grace; to God be all the glory.

Dit is dan ook ons voorreg om hierdie jaar te verklaar dat ons vaandeldraers wil wees om hierdie 120 jaar oue droom die toekoms in te neem. Ons sal nie moed opgee nie, ons sal nooit ophou omgee nie..... en ons sal nooit ophou bid nie. Ons sal elke dag die verantwoordelikheid neem om die roeping op te volg met die nodige respek, agting en optimisme. Ons is opreg dankbaar vir die voorreg om hier te wees en terug te kyk na 120 jare van dien en uit te sien na die volgende jare van dien en genade. Ons dank God vir die genade; aan Hom kom alle eer toe.

• People who not only dream but who follow the calling, despite hardships and challenges;

 Mense wat nie net droom nie, maar wat die roeping volg, ten spyte van swaarkry en uitdagings;

Dankie vir ...

• Thousands of pioneers who in 120 years have simply never given up. Who kept the dream alive every day;

Thanks for ...

• Prayers that encouraged staff, volunteers and service users to work on dreams;

• People who are sensitive for the suffering of others;

INHOUDSOPGAWE / TABLE OF CONTENTS 1. ENGO VRYSTAAT 1.1 PROVINSIALE BESONDERHEDEIDENTIFISERENDE 1.2 INLEIDING 1.3 GRONDSLAG 1.4 DOEL 1.5 DOELWITTE 1.6 KERNWAARDES VAN ENGO 1.7 ORGANOGRAM 1.8 BESONDERHEDE VAN BEHEERRAAD 1.9 PERSONEEL 1.10 BESTUUR EN ADMINISTRASIE 1.11 OORHOOFSE BESTUUR EN EKSTERNE SKAKELING 1.12 GEKONSOLIDEERDE FINANSIËLE POSISIE 2. AANNEMINGSDIENS 2.1 IDENTIFISERENDE BESONDERHEDE 2.2 GRONDSLAG 2.3 DOEL 2.4 DOELWITTE 2.5 BEHEERRAAD 2.6 PERSONEEL 2.7 AARD EN OMVANG VAN DIE DIENS 2.8 FINANSIËLE POSISIE 3. AFHANKLIKHEIDSORG 3.1 IDENTIFISERENDE BESONDERHEDE 3.2 CHRISTELIKE AFHANKLIKHEIDSDIENS (CAD) 3.3 BEHEERRAAD 3.4 AARD EN OMVANG VAN DIE DIENS 3.5 PROGRAMMEAFHANKLIKHEIDSVOORKOMINGSVANENGOGESINSORG 4. DIENSTE AAN OUER PERSONE 4.1 IDENTIFISERENDE BESONDERHEDE 4.2 AGTERGROND 4.3 VISIE EN MISSIE 4.4 DOEL VAN DIE PROVINSIALE RAAD 4.5 BESONDERHEDE VAN PROVINSIALE BEHEERRAAD 4.6 PERSONEEL 4.7 BEWUSMAKING EN VOORBEREIDING OP OUER WORDING 4.8 GEMEENSKAPSDIENSTE 4.9 RESIDENSIËLE SORG 4.10 OMVANG VAN DIE DIENS 4.11 GEMEENSKAPSBETROKKENHEID 4.12 GEKONSOLIDEERDE FINANSIËLE POSISIE 1. ENGO FREE STATE 1.1 PROVINCIAL IDENTIFYING PARTICULARS 1.2 INTRODUCTION 1.3 FOUNDATION 1.4 AIM 1.5 GOALS 1.6 KEY VALUES OF ENGO 1.7 ORGANOGRAM 1.8 PARTICULARS OF GOVERNANCE BOARD 1.9 PERSONNEL 1.10 MANAGEMENT AND ADMINISTRATION 1.11 PROVINCIAL MANAGEMENT AND EXTERNAL LIAISON 1.12 CONSOLIDATED FINANCIAL POSITION 2. ADOPTION SERVICE 2.1 IDENTIFYING PARTICULARS 2.2 FOUNDATION 2.3 AIM 2.4 GOALS 2.5 GOVERNANCE BOARD 2.6 PERSONNEL 2.7 SCOPE AND EXTEND OF THE SERVICE 2.8 FINANCIAL POSITION 3. DEPENDENCY CARE 3.1 IDENTIFYING PARTICULARS 3.2 CHRISTIANS AGAINST DRUGS (CAD) 3.3 GOVERNANCE BOARD 3.4 SCOPE AND EXTEND OF THE SERVICE 3.5 DEPENDENCY PREVENTION PROGRAMMES OF ENGO FAMILY CARE 4. SERVICES TO OLDER PERSONS 4.1 IDENTIFYING PARTICULARS 4.2 BACKGROUND 4.3 VISION AND MISSION 4.4 GOAL OF PROVINCIAL BOARD 4.5 DETAILS OF PROVINCIAL GOVERNANCE BOARD 4.6 PERSONNEL 4.7 AWARENESS AND GUIDANCE PROGRAMMES 4.8 COMMUNITY SERVICES 4.9 RESIDENTIAL CARE 4.10 EXTEND OF SERVICE 4.11 COMMUNITY INVOLVEMENT 4.12 CONSOLIDATED FINANCIAL POSITION 6 14 20 23 3 | Engo Jaarverslag / Annual Report

5. GESINS EN GEMEENSKAPSDIENSTE 5.1 IDENTIFISERENDE BESONDERHEDE 5.2 VISIE EN MISSIE 5.3 DOEL VAN DIE PROGRAM 5.4 PROVINSIALE BEHEERRAAD 5.5 PERSONEEL 5.6 AARD VAN DIE DIENS 5.7 VRYWILLIGERS 5.8 SUPERVISIE DIENSTE AAN MAATSKAPLIKE WERKERS 5.9 GEKONSOLIDEERDE FINANSIËLE POSISIE 6. HOSPITAALSORG 6.1 IDENTIFISERENDE BESONDERHEDE 6.2 AGTERGROND 6.3 DOEL VAN DIE PROGRAM 6.4 PERSONEEL EN VRYWILLIGERS 6.5 OMVANG VAN DIENSLEWERING 7. VRYSTAAT KINDERJEUGSORGSENTRUMSEN 7.1. IDENTIFISERENDE BESONDERHEDE 7.2 AGTERGROND 7.3 VISIE EN MISSIE 7.4 DOEL VAN PROGRAM 7.5 DOELSTELLING VAN PROVINSIALE BEHEERRAAD 7.6 DOELWITTE VAN KINDER EN JEUGSORGSENTRUMS 7.7 LEDE VAN PROVINSIALE BEHEERRAAD 7.8 AARD VAN DIE DIENS 7.9 OMVANG VAN DIE DIENS 7.10 PERSONEEL 7.11 FINANSIËLE POSISIE 7.12 VRYWILLIGERS 8. NEGEMADI 8.1 IDENTIFISERENDE BESONDERHEDE 8.2 AGTERGROND 8.3 VISIE EN MISSIE 8.4 DOELWITTE 8.5 AARD EN OMVANG VAN DIE DIENS 8.6 BEMARKING 8.7 PERSONEEL 9. DIENSTE AAN PERSONE MET GESTREMDHEDE 9.1 IDENTIFISERENDE BESONDERHEDE 9.2 AGTERGROND 9.3 DOEL VAN DIE PROGRAM 9.4 DOELWITTE VAN SENTRUMS 9.5 VOORSITTERS VAN BEHEERRADE 9.6 AARD EN OMVANG VAN DIENS 9.7 PERSONEEL 9.8 GEMEENSKAPSBETROKKENHEID 9.9 FINANSIËLE POSISIE 10. BEDANKINGS 5. FAMILY AND COMMUNITY SERVICES 5.1 IDENTIFYING PARTICULARS 5.2 VISION AND MISSION 5.3 AIM OF THE PROGRAM 5.4 PROVINCIAL MANAGEMENT BOARD 5.5 PERSONNEL 5.6 NATURE OF THE SERVICE 5.7 VOLUNTEERS 5.8 SUPERVISION SERVICES TO SOCIAL WORKERS 5.9 CONSOLIDATED FINANCIAL POSITION 6. HOSPITAL CARE 6.1 IDENTIFYING PARTICULARS 6.2 BACKGROUND 6.3 AIM OF THE PROGRAMME 6.4 PERSONNEL AND VOLUNTEERS 6.5 EXTENT OF SERVICE DELIVERY 7. FREE STATE CHILD AND YOUTH CARE CENTRES 7.1 IDENTIFYING PARTICULARS 7.2 BACKGROUND 7.3 VISION AND MISSION 7.4 AIM OF THE PROGRAMME 7.5 OBJECTIVES OF THE PROVINCIAL GOVERNANCE BOARD 7.6 OBJECTIVES OF CHILD AND YOUTH CARE CENTRES 7.7 MEMBERS OF PROVINCIAL GOVERNANCE BOARD 7.8 SCOPE OF THE SERVICE 7.9 EXTENT OF SERVICE 7.10 PERSONNEL 7.11 FINANCIAL POSITION 7.12 VOLUNTEERS 8. NEGEMADI 8.1 IDENTIFYING PARTICULARS 8.2 BACKGROUND 8.3 VISION AND MISSION 8.4 OBJECTIVES 8.5 SCOPE AND EXTEND OF THE SERVICE 8.6 MARKETING 8.7 PERSONNEL 9. SERVICES TO PERSONS WITH DISABILITIES 9.1 IDENTIFYING PARTICULARS 9.2 BACKGROUND 9.3 AIM OF THE PROGRAMME 9.4 GOALS OF CENTRES 9.5 CHAIRPERSONS OF GOVERNANCE BOARDS 9.6 NATURE AND EXTENT OF SERVICE 9.7 PERSONNEL 9.8 COMMUNITY INVOLVEMENT 9.9 FINANCIAL POSITION 10. ACKNOWLEDGEMENTS 30 42 46 59 64 68 4 | Engo Jaarverslag / Annual Report

 dewet@engo.co.za  info@engo.co.za  www.engo.co.za 002-671 W4/1/3/2/2/1/4930003726NPO 6 | Engo Jaarverslag / Annual Report

Hoof

Eternal

1. ENGO FREE STATE 1.1 PROVINCIAL IDENTIFYING PARTICULARS

esafeleng 

The first services by the Dutch Reformed Church in the Free State were established during 1902, namely the Memorial Orphanage and Charlotte Theron Orphanage, in order to address the needs of orphans after the Anglo Boer War. A Council for Social Care was formally established during 1953. Poverty relief was seen as the biggest task in the province. Since 1967 the service was known as the Sinodical Commission for Social Services. The service was comprehensive and included family care offices, children’s homes, old age homes, and a home for unwed mothers, a centre for alcoholics and the training of students. Since 1990 the Provincial Office was referred to as NG Social ChangeServices.and development led to the name change to Engo during 2013. Hope Ewige Hoop Tshepo 22 Van Heerdenweg / Road, Wilgehof, Bloemfontein, South Africa 12552, Brandhof, Bloemfontein, 9324, South Africa Uitvoerende Mnr De Wet Claassens Executive Director: Mr De Wet Claassens 051 407 7223 051 525 2015

1. ENGO VRYSTAAT 1.1 PROVINSIALE BESONDERHEDEIDENTIFISERENDE

NPO registrasie MaatskaplikeRegistrasieWeldaadsorganisasienommernommerDepartementvanOntwikkeling 1.2 INLEIDING

Die eerste formele welsynsdienste deur die NG Kerk in die Vrystaat word gedurende 1902 gevestig, naamlik Gedenk Weeshuis en Charlotte Theron Weeshuis. Die doel hiervan was om die nood van weeskinders na afloop van die Anglo Boere oorlog aan te spreek. Gedurende 1953 word daar formeel ʼn Raad vir Maatskaplike Sorg vir die provinsie gestig. Armoede verligting is as die grootste taak in die provinsie gesien Daar is vanaf 1967 van die Sinodale Kommissie vir die Diens van Barmhartigheid gepraat. Die dienste was omvattend en het gesinsorgkantore, kinderhuise, ouetehuise, ʼn tehuis vir ongehude moeders, ʼn sentrum vir alkoholiste en die opleiding van studente ingesluit. Sedert 1990 word daar na die provinsiale kantoor as NG Maatskaplike Dienste Veranderingverwys.en

ontwikkeling bring mee dat die naam gedurende 2013 na Engo verander is.

NPO registration number Public Benefit organisation number Registration Department of DevelopmentSocial 1.2 INTRODUCTION

Chief

Direkteur:

1.4 AIM Engo Provincial Governance Board is responsible for the planning, coordination and facilitation of social services in order to enhance the social welfare, care, development and treatment of individuals, families, groups and communities in the Free EngoState.Provincial Office is a provincial body and renders overall professional, staff development, supervision and management services with regard to human resources, administration and finances. In its capacity as a provincial body, Engo is also responsible for the monitoring, evaluation and development of services.

1.4 DOEL Engo Provinsiale Beheerraad is verantwoordelik vir die beplanning, koördinering en fasilitering van maatskaplike dienste met die doel om maatskaplike welsyn, versorging, ontwikkeling en behandeling van individue, gesinne, groepe en gemeenskappe in die Vrystaat te bevorder. Engo Provinsiale Kantoor lewer oorhoofs professionele dienste, personeelontwikkeling, supervisie, en bemarking en bestuur ten opsigte van menslike hulpbronne, administrasie en finansies. As provinsiale liggaam neem Engo verantwoordelikheid vir die bekendstelling, monitering, evaluering en ontwikkeling van dienste NG = Refers to the NG (Dutch Reformed) Church, our roots NGO = Non-Governmental Organisation E = Eternal Hope Engo creates hope in the life of people. Hope for now, but also hopefor eternity. enGO = “Therefore GO and make disciples of all the nations and be sure of this, I am with you always even to the end of the age.” Matthew 28:19 20

1.3 FOUNDATION

Prys die Here, alle nasies, loof Hom, alle volke, want Sy liefde vir ons is sterk, aan die trou van die Here is daar geen einde nie! Prys die Here! Psalm 117:1 2 Praise the Lord, all you nations; extol Him, all you peoples. For great is His love toward us, and the faithfulness of the Lord endures forever. Praise the Lord!Psalm 117:1 2 | Engo Jaarverslag / Annual Report

Deur die jare het die diens uitgebrei en word daar vandag deur middel van subprogramme, wat as afsonderlike besigheidsentiteite bedryf word, dienste gelewer.

Through the years the service has been expanded and today services are rendered through sub programmes that are run as separate business entities.

1.3 GRONDSLAG

The annual report provides an overview of the organised services delivered in the Free State by and under supervision of Engo Free State, from 1 April 2021 to 31 March 2022. It is the calling of every believer to notice the needs of his fellow man and to avail himself and his belongings to Christ to assist in these needs. Engo therefore wants to be an instrument in the hand of the Lord.

E = “Ewige Hoop” Engo skep hoop in die lewens van mense. Hoop vir nou, maar ook hoop vir ewig. enGO = “Therefore GO and make disciples of all the nations. and be sure of this, I am with you always even to the end of the age.” Matthew 28:19 20

NGO = “Non-Governmental Organisation”. (nie-regeringsorganisasie)

Die jaarverslag is ʼn oorsig oor die georganiseerde dienste in die Vrystaat deur en onder toesig van Engo Vrystaat gelewer, vir die tydperk 1 April 2021 tot 31 Maart 2022. Dit is die roeping van gelowiges om die nood van sy medemens raak te sien en om homself en sy besittings diensbaar aan Christus te stel om in die nood te voorsien. Engo wil dus ʼn instrument in die hand van die Here wees.

NG = Dit verwys na die NG kerk, ons wortels.

7

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1.5 GOALS In order to reach the aim as described in the constitution, Engofulfils the following goals:  identify indicators of human need in the province and country, and work together with other role players to apply available resources to alleviate need where possible;  undertake research independently, as well as in collaboration with other role players and institutions;  approve policies;  advise all affiliated programmes and Engo programmes, the Department of Social Development, communities and other role players with regard to the service areas;  promote minimum norms and standards of service delivery;  obtain funding, equipment and facilities to deliver and broaden services;  recruit, select and develop learners, staff members, members of governance bodies as well as volunteers and committees to deliver an effective service.

1.6 KEY VALUES OF ENGO Courage; excellence; honesty; integrity; care and empathy.

Ten einde die doel, soos omskryf in die konstitusie, te bereik, vervul Engo die volgende doelwitte:  identifiseer aanwysers van menslike nood in die provinsie en in die land en werk saam met ander rolspelers om beskikbare hulpbronne aan te wend om die nood te verlig;  doen onafhanklik navorsing, asook in samewerking met ander rolspelers en instellings;  keur beleid goed;  adviseer al die geaffilieerde programme asook Engo programme, programme van die Departement van Maatskaplike Ontwikkeling, gemeenskappe en ander rolspelers met betrekking tot die diensvelde;  bevorder minimum norme en standaarde van dienslewering;  verkry fondse, toerusting en fasiliteite om die diens te lewer en uit te bou;  werf, keur en ontwikkel leerders, personeellede, lede van beheerrade asook vrywilligers en komitees om ʼn effektiewe diens te lewer.

1.6 KERNWAARDES VAN ENGO Moedigheid; uitnemendheid; eerlikheid; integriteit; omgee en empatie.

1.5 DOELWITTE

Senior staff members are responsible for the liaison function with the churches, the authorities and other role-players in the social service delivery field and represent Engo on governing councils, forums, networks and national organisations in order to ensure that Engo’s programmes remain relevant and focused on the primary aim. Liaison happens in the province, nationally and inter-country.

Die senior personeel is verantwoordelik vir die skakelfunksie met die kerke, owerheid en ander rolspelers in die welsynsveld en verteenwoordig Engo op beheerrade, forums, netwerke en oorhoofse organisasies om sodoende te verseker dat Engo se programme relevant is en dat hulle in die doel beantwoord. Skakeling geskied provinsiaal, nasionaal en internasionaal.

1.7 ORGANOGRAM 1.8 BESONDERHEDE VAN BEHEERRAAD Die beheerraad vergader kwartaalliks. 1.7 ORGANOGRAM 1.8 PARTICULARS OF GOVERNANCE BOARD The board meets quarterly. NAAM/NAME ADRES/ADDRESS Dr AJ Oosthuizen Bloemfontein Ds / Rev DJ Kriel Bethlehem Ds / Rev WJ Botha Bloemfontein Ds / Rev JL Smith Bloemfontein Prof DFTolmie Bloemfontein Mnr / Mr AHTaute Bloemfontein Mnr / Mr D Claassens Bloemfontein 9 | Engo Jaarverslag / Annual Report

1.9 PERSONEEL SOOS OP 31 MAART 2022 1.10 BESTUUR EN ADMINISTRASIE Die Bestuur en administrasieafdeling van Engo Vrystaat hanteer die provinsiale kantoor se eie administrasie en finansiële bestuur en lewer ʼn ondersteunende diens aan die subprogramme. Bestuursondersteuningsdiens is beskikbaar aan programme en subprogramme van Engo Vrystaat, ten opsigte van die bestuur van finansies, mannekrag, eiendom, voorraad, voertuie, regshulp en bemarking. 1.9 PERSONNEL AS ON 31 MARCH 2022 1.10 MANAGEMENT AND ADMINISTRATION The management and administration division of Engo Free State handles the provincial office’s own administration and financial management and delivers a support service to the sub programmes. Management support services are available to programmes and sub programmes of Engo Free State with regard to the management of finances, human resources, property, stock, vehicles, legal support and marketing. POSBENAMING GETAL NUMBER POSITION Hoofdirekteur 1 Executive director Direkteure 5 Directors Administratiewe personeel / sekretaresses 58 Administrative personnel / secretaries Algemene assistente 311 General assistants Deeltydse Assessor 2 Part time Assessor Bestuurders 22 Managers Hospitaalsorg koördineerder 2 Coordinator hospital care Huishoudelike bestuurders 17 Household managers Ingeskrewe verpleegkundiges 13 Enrolled nurses Kinderversorgers 89 Child care workers Maatskaplike werkers 45 Social workers Maatskaplike hulpwerkers 18 Social auxiliary workers Prinsipaal maatskaplike werkers 6 Principal social workers Projekbestuurders 1 Project Managers Sekuriteitsbeamptes 33 Security guards Skakelbeamptes 2 Public Relations Officers Terreinbestuurders 16 Factotums Student maatskaplike werkers 2 Student social workers Student maatskaplike hulpwerkers 1 Student social auxiliary workers Supervisors 2 Supervisors Geregistreerde verpleegkundiges 34 Registered nurses Ingeskrewe verpleeghulpe 7 Enrolled nursing assistants Versorgers 286 Caregivers Ander 53 Other TOTAAL 1 026 TOTAL 10 | Engo Jaarverslag / Annual Report

1.11 PROVINCIAL MANAGEMENT AND EXTERNAL LIAISON

the financial systems and financial management.

1.12 GEKONSOLIDEERDE FINANSIËLE POSISIE

code for corporate governance.

meets quarterly. Totale inkomste / Total income: R 244 410 402 Totale uitgawe / Total expenditure: R 224 491 213 Bronne van inkomste / Sources of income: Subsidie van Departement Maatskaplike Ontwikkeling / Subsidy from the Department of Social Development: R 61 461 934 Nawongo regsgelde / Nawongo legal fees R 28 103 796 Nasionale Lotery / National Lottery: R 3 076 139 Bydraes van die gemeenskap / Contributions from the community: R 17 089 876 Bydraes van die kerke / Contributions from churches: R 5 589 398 Fondsinsameling / Fundraising: R 2 818 935 Losies, verblyf en dienste gelewer / Boarding, lodging and services rendered: R 86 442 889 Ander / Other: R 39 827 434 11 | Engo Jaarverslag / Annual Report

The provincial management of the Engo Provincial Office has been delegated by the Governance Board to Mr D Claassens. The management activity is coordinated by a meeting of senior staff members in order to ensure that activities of the different directorates are sufficiently differentiated and integrated. The management system is based on maintaining a policy and procedure framework which limits ad hoc decision making to the Externalminimum.liaison, the creation of networks and collective bargaining are critical success factors in the effective and sustainable functioning of the service. The directors and executive director devote a large portion of their time to this.

audit

identifies

FINANCIAL

the

1.11 OORHOOFSE BESTUUR EN EKSTERNE SKAKELING

Die ouditkomitee funksioneer in uitvoering van die King IV kode vir korporatiewe beheer en is verantwoordelik vir die oorhoofse oorsig oor die finansiële stelsels en bestuur, risikobestuur en oorsig oor die billikheid van vergoedingstelsels. Die komitee vergader kwartaalliks.

Die oorhoofse bestuur van Engo Provinsiale Kantoor is deur die Beheerraad aan Mnr D Claassens gedelegeer. Die bestuursaktiwiteit word gekoördineer deur ʼn vergadering van senior personeel om te verseker dat die werksaamhede van die verskillende direktorate na behore gedifferensieer en geïntegreer word. Die bestuurstelsel is gebaseer op die instandhouding van ʼn beleids en prosedure raamwerk wat ad hoc besluitneming tot die minimum beperk. Eksterne skakeling, netwerkvorming en kollektiewe bedinging is kritiese suksesfaktore vir die effektiewe en volhoubare funksionering van die diens. Die direkteure en hoofdirekteur bestee ʼn groot deel van hulle tyd hieraan.

1.12 CONSOLIDATED POSITION The committee executes King IV It oversees It also and The committee

manages risks and remuneration systems.

Ouditkomitee: Audit committee: NAAM / NAME ADRES / ADDRESS Me / Ms J Lamprecht Bloemfontein Prof J Rossouw Bloemfontein Mnr / Mr JA Esterhuizen Bloemfontein Mnr / Mr VE Schmidt Bethlehem Me/ Ms P deWee Bloemfontein Ds / Rev JL Smith Bloemfontein Me / Ms H Smit Bloemfontein Mnr / Mr D Claassens Bloemfontein Mnr / Mr ID Church Bloemfontein 12 | Engo Jaarverslag / Annual Report

NPO registrasie nommer Akkreditasie nommer Registrasie Departement van Maatskaplike Ontwikkeling 2.2 GRONDSLAG  Aannemingsdienste word sedert 1962 deur die Organisasie in die Vrystaat behartig. Oor die jare het die aannemingsprogram ontwikkel tot ‘n volwaardige program wat in 2014 geregistreer is as ‘n onafhanklike nie winsgewende organisasie (Engo Aannemings) wat ook deur die Department van Maatskaplike Ontwikkeling geregistreer is as ‘n Kinderbeskermings organisasie en geakkrediteer is om nasionale en internasionale aannemings te doen.

organisation (Engo Adoptions) in 2014. Engo Adoptions was also registered as a child protection organisation and is accredited to do national and international adoptions.  The National Department of Social Development also requested Engo to facilitate inter country adoptions in collaboration with a non for profit organisation in Belgium. This request was formalised in 2013, renewed in 2015 and March 2020.  Engo has a comprehensive manual with practice guidelines on national and inter country adoptions. Vir eie, vir altyd Forever home Lehae ka mehla  22 Van Heerdenweg / Road, Wilgehof, Bloemfontein, South Africa  12552, Brandhof, Bloemfontein, 9324, South Africa  051 407 7210  051 525 2508  Direkteur:www.engo.co.zaAannemings: Me C Maree Director: Adoptions: Ms C Maree  051 407 7234  082 449 0107  Bestuurderchrista@vironskinders.org.za/ Manager: Me / Ms M de Beer  082 202 4306  magda@engo.co.za 134 975 NPO 11/1/1/4/4 W4/1/3/2/2/1/333/20 14 | Engo Jaarverslag / Annual Report

 Engo is ook deur die Nasionale Departement van Maatskaplike Ontwikkeling versoek om verantwoordelikheid te neem vir internasionale aannemings in samewerking met ‘n nie winsgewende organisasie in België. Hierdie versoek het in 2013 uitgeloop op ‘n werksooreenkoms met FIAC Horison wat in 2015 en Maart 2020 hernu is.  Engo beskik oor ‘n omvattende handleiding wat praktiese riglyne verskaf vir die implementering van nasionale en internasionale aannemings. ADOPTION SERVICE 2.1 IDENTIFYING PARTICULARS NPO registration number Accreditation number Registration Department of DevelopmentSocial 2.2 FOUNDATION  Adoption services have been rendered by this Organisation since 1962. Over the years the programme developed into a full fledged programme that was registered as an independent not for profit

2. AANNEMINGSDIENS 2.1 IDENTIFISERENDE BESONDERHEDE

2.

2.3 AIM The aim of the programme is to provide permanency to adoptable children in need of care by placing them in permanent care of selected prospective adoptive parents in terms of the provisions of the Children’s Act, 38 of 2005. These adoptions can be disclosed or non-disclosed. It can also be national or international.

 Bewusmaking en bemarking van aanneming as ‘n opsie om vir ‘n aannneembare sorgbehoewende kind permanensie te bied.  Die bied van inligting en berading aan biologiese ouers of voogde van aanneembare kinders.  Dienste aan kinders wat kan baat vind by aanneming.

2.4 GOALS  Rendering of adoption services according to the Children’s Act, Act 38 of 2005 and in line with the Hague Convention.

 Raising of awareness and the marketing of adoption services as a placement option that can provide permanency to a adoptable child in need of care.

 Provision of information and counselling to biological parents or legal guardians of adoptable children.  Provision of services to adoptable children.  Recruitment and selection of prospective adoptive parents.

• Dienste fokus op alle aspekte van aanneming soos voorgeskryf in die Kinderwet, Wet 38 van 2005, soos gewysig.

15 | Engo Jaarverslag / Annual Report

2.5 BEHEERRAAD

 The Adoptions Services focus on all aspects of adoptions as prescribed in the Children’s Act, Act 38 of 2005, as ammended.

 Delivery of after care services and the handling of origin enquiries of adopted children and biological parents who consented to the adoption of their children.

Ds / Rev CM James Bloemfontein Mnr / Mr WH Sapsford Bloemfontein Me / Ms A Helmand Bloemfontein Me / Ms C Maree Bloemfontein Me / Ms M de Beer Bloemfontein Me / Ms V Gründer Bloemfontein Me / Ms H Dippenaar Bloemfontein Me / Ms L Tshitlho Bloemfontein Me / Ms S deWee Bloemfontein

2.5 GOVERNANCE BOARD NAAM/NAME ADRES/ADDRESS

 Die werwing en keuring van voornemende aanneemouers.  Om nasorgdienste te lewer en herkomsnavrae te hanteer van aangenome volwassenes en ouers wat hul kinders vir aanneming gegee het.

2.3 DOEL Die doel van die program is om aan aanneembare sorgbehoewende kinders permanensie te verskaf deur hulle ingevolge die bepalings van die Kinderwet, Wet 38 van 2005 in die permanente sorg van gekeurde voornemende aanneemouers te plaas. Hierdie aannemings kan openbaarmakend of nie-openbaarmakend wees. Dit kan ook nasionaal of internasionaal wees.

2.4 DOELWITTE  Lewering van aannemingsdienste soos omskryf in die Kinderwet, Wet 38 van 2005 en in lyn met die Den Haagse Konvensie.

Alle besluite met betrekking tot aanneembare kinders en voornemende aanneemouers word geneem deur ‘n paneel van kundiges en alle passings van kinders met voornemende aanneemouers word ook gedoen by wyse van paneelbesprekings en goedkeurings. Vergaderings vind maandeliks plaas. Alle statutêre verslae word nagesien engeteken deur supervisors. 2.6 PERSONEEL

2.6 PERSONNEL

Die Organisasie het 4 deeltydse maatskaplike werkers en 1 vrywillige maatskaplike werker wat by die aannemingsprogram betrokke is, in noue samewerking met die Departemente van Maatskaplike Ontwikkeling; Binnelandse Sake en Justisie. Ondersteuning word ook verskaf deur 1 administratiewe personeellid 2.7 AARD EN OMVANG VAN DIE DIENS 2.7.1 Nasionale aannemings: verlate en/of weeskinders asook kinders wie se biologiese ouers toestemming tot aanneming verleen het, word na hierdie program verwys vir verdere ondersoek en afhandeling; - pleegouers of stiefouers wat kinders in hul sorg wil aanneem word ook na die aannemingsprogram se maatskaplike werkers verwys vir verdere hantering; kinders wat in kinder en jeugsorgsentrums is en wat vir aanneming geïdentifiseer is, word ook deur die program hanteer; voornemende aanneemouers word gewerf en gekeur en volledig oor die regs en ander prosesse ingelig en bemagtig; alle gevalle (aanneembare kinders en voornemende aanneemouers) word aan ‘n aannemingspaneel voorgelê vir bespreking en goedkeuring; kinders wat nie binne ‘n redelike tyd plaaslik geplaas kan word nie, word ook op RACAP (Register on Adoptable Children and Prospective Adoptive Parents) geregistreer om ander geakkrediteerde organisasies die geleentheid te gee om hierdie kinders te plaas. The Management Boardmeets two times per year.

All matters related to adoptable children and prospective adoptive parents are considered by a panel of professionals and all matching of adoptable children with prospective adoptive parents are done by way of panel discussions and panel decisions. Panel meetings take place on a monthly basis. All statutory reports are also checked and signed by supervisors.

2.7.1 National adoptions: abandoned children and/or orphans as well as children whose parents consented to the adoption of their children, are referred to this programmefor investigation and finalisation; - foster parents or step parents who want to adopt children in their care are also referred to the adoption programme for further childrenhandling;in child and youth care centres who have been identified for adoption are also dealt with by this programme; prospective adoptive parents are recruited and selected and fully informed about the legal and other processes; all cases (adoptable children and prospective adoptive parents) are presented to the adoption panel for discussion and approval; children who cannot be placed locally within a reasonable time, are registered on RACAP (Register on Adoptable Children and Prospective Adoptive Parents) to give other national accredited organisations an opportunity to place these children.

2.7 SCOPE AND EXTEND OF THE SERVICE

The Organisation has 4 part time social workers and 1 volunteer social worker who are involved in the programme in close collaboration with the Departments of Social Development, Home Affairs and the Department of Justice. Support is provided by 1 administrative staff member.

Die Beheerraad vergader twee maal per jaar.

16 | Engo Jaarverslag / Annual Report

 Nasionale aannemings wat gefinaliseer is:  Internasionale aannemings gefinaliseer: 2.7.2 Inter-country adoptions: - adoptable children who cannot be adopted provincially or nationally are made available for adoption internationally; - comprehensive reports and approvals about the prospective adoptive parents are received from the country concerned and are reviewed; arrangements for prospective adoptive parents to come to South Africa for the finalisation of legal procedures are made; after care services are rendered and comprehensive reports are received from Belgium. 2.7.3 Origin Enquiries: The organisation also assists adopted adults and biological parents who gave up a child for adoption with enquiry of origin.

2.7.4 Swangerskapkrisis dienste: ‘n Ondersteunings- en adviesdiens aan meisies/ vroue en hul gesinne wat ‘n krisis met swangerskappe ervaar, word deur professionele persone gelewer. Indien nodig kan ‘n opname in ‘n sentrum gereël word vir meer intensiewe versorging en hulp.

2.7.3 Herkomsnavrae: Die herkomsnavraagdiens is beskikbaar aan aangenome volwassenes en biologiese ouers wat hul kinders vir aanneming beskikbaar gestel het.

 National finalised adoptions:  International adoptions finalised: JAAR YEAR/ SWART BLACK/ COLOUREDBRUIN/ WIT WHITE/ TOTAAL / TOTAL 2018/2019 1 3 0 4 2019/2020 3 0 0 3 2020/2021 0 0 0 0 2021/2022 5 0 0 5 JAAR YEAR/ SWART / BLACK BRUIN / COLOURED INDIëR/ INDIAN WIT / WHITE TOTAAL / TOTAL 2018/2019 30 3 1 21 55 2019/2020 28 3 2 22 55 2020/2021 18 2 1 8 29 2021/2022 20 2 0 14 36 17 | Engo Jaarverslag / Annual Report

2.7.4 Pregnancy crisis services: A support and advisory service to girls and/or women and their families who experience a crisis with pregnancy is provided by professionals. The persons concerned can be admitted to a residential centrefor more intensive care when needed.

2.7.2 Internasionale aannemings: - aanneembarekinders wat nie provinsiaal of nasionaal aangeneem kan word nie, word vir internasionale aannemings beskikbaar gestel; omvattende verslae en goedkeurings oor die voornemende aanneemouers word van die betrokke land ontvang en nagegaan; reëlings word getref vir voornemende aanneemouers om na Suid Afrika te kom vir die afhandeling van hofprosedures; nasorgdienste word ook gelewer en volledige verslae word van België ontvang.

• Herkomsnavrae: 2.8 FINANSIëLE POSISIE Die ouditeure is Mazars ouditeure.  Origin enquiries: 2.8 FINANCIAL POSITION The auditors are Mazars auditors. Totale inkomste / Total income: R 1 324 702 Totale uitgawe / Total expenditure: R 1 373 252 Bronne van inkomste / Sources of income: Subsidie van Departement Maatskaplike Ontwikkeling / Subsidy from the Department of Social Development: R 964 023 Bydraes van die gemeenskap / Contributions from the community: R 3 820 Nasionale aannemings / Nasional adoptions R 261 259 Internasionale aannemings / Inter country adoptions R 93 259 Ander / Other: R 2 409 42 Geloof maak alles moontlik... Hoop maak alles weer nuut... Liefde oorwin alles! 18 | Engo Jaarverslag / Annual Report

CAD Freestate currently have 60 active members who are permanently involved.

State in the following towns; Kroonstad, Hoopstad, Bloemfontein,Wesselsbron and Odendaalsrus. The intervention method that the CAD uses to bring a dependent to the point where he/she recognizes their dependency, was applied with great success. The information is available on the website. It can be sent electronically to persons in need of help  2122, Kroonstad, 9500, South Africa  072 125 0506  cadvrystaat@gmail.com059212NPO NAAM/NAME ADRES/ADDRESS Mnr / Mr B Killian Nasionaal Me / Ms Lizzy Lombard Nasionaal Mnr / Mr G Coetzee Vrystaat Me / Ms E Delport Vrystaat / Kroonstad Mnr / Mr J Botha Vrystaat / Kroonstad Me / Ms N Hattingh Hoopstad Mnr / Mr H Hattingh Hoopstad Oorwin dit, daar is hoop! Defeat it, there is hope! 20 | Engo Jaarverslag / Annual Report

Daar is huidiglik 5 aktiewe groepe in die Vrystaat in die volgende dorpe; Kroonstad, Hoopstad, Bloemfontein,Wesselsbron en Odendaalsrus

3.3 BEHEERRAAD 3.4 AARD EN OMVANG VAN DIE DIENS

The Organisation for Christians Against Drugs (CAD) consists of sincere, sober members and volunteers who support dependent persons and their families and assist in fundraising

Die ingrypingsmetode wat CAD gebruik om ʼn afhanklike by die punt te bring waar hy/sy hul afhanklikheid erken, word met groot sukses toegepas. Dit is op die web tuiste beskikbaar en word elektronies gestuur vir mense wat hulp nodig het. CARE 3.1 CHRISTIANS AGAINST DRUGS

3.3 GOVERNANCE BOARD SCOPE AND EXTEND OF THE

3. AFHANKLIKHEIDSORG 3.1 IDENTIFISERENDE BESONDERHEDE NWO registrasie nommer 3.2 CHRISTELIKE AFHANKLIKHEIDSDIENS

Die Christelike Afhanklikheidsdiens (CAD) beskik oor opregte, sober lede en vrywilligers wat hulle vrye tyd gebruik om persone wat van substanse en alkohol afhanklik is en hulle gesinne by te staan. Hierdie lede help ook om fondse tegenereer. CAD in die Vrystaat bestaan tans uit ongeveer 60 aktiewe lede wat permanent betrokke is by die diens.

3. DEPENDENCY

IDENTIFYING PARTICULARS NPO registration number 3.2

activities.

3.4

SERVICE

There are currently 5 active groups in the Free

21 | Engo Jaarverslag / Annual Report

Die diens word ten volle deur die finansiële bydraes en donasies van kerke, gemeenskapslede en CAD lede gefinansier. 3.5 PROGRAMMEAFHANKLIKHEIDSVOORKOMINGS-VANENGOGESINSORG Bewusmakingsveldtogtesoos Ke Moja is gedurende die jaar geloods en het veral op die jeug gefokus. Inligting is aan 2 860 kinders / jeugdiges oorgedra. ‘n Verdere 6 100 persone is in die gemeenskap bereik deur bewusmakingveldtogte. ‘n Verdere 78 volwassenes het individuele terapie / behandeling met behulp van die gesinsorgkantore ontvang.

3.5 DEPENDENCY PREVENTION PROGRAMMES OF ENGO FAMILY CARE

The service is fully funded through financial contributions and donations from churches, community members and members of CAD.

Awareness campaigns such as Ke Moja were launched during this year that mainly focussed on the youth. Information was conveyed to 2 860 children / adolescents. A further 6 100 people were reached in the community through awareness campaigns. An additional 78 adults received individual therapy / treatment from thefamily care offices.

.4. DIENSTE AAN OUER PERSONE 4.1 IDENTIFISERENDE BESONDERHEDE 4.2 AGTERGROND Dienste word aan persone gelewer wat ouer as 60 jaar is en sluit die volgende in:  programme wat ten doel het dat die ouer persoon so lank as moontlik in sy wooneenheid bly, met ander woorde gemeenskaps gebasseerde ondersteunende sorg en ontwikkeling;  beskerming van ouer persone teen verwaarlosing, mishandeling en uitbuiting;  behuising vir ekonomiese en sub ekonomiese ouer persone;  residensiële versorging van verswakte ouer persone. Daar is tans drie persone wat ouer as 100 jaar is wat in ons sentrums versorg word. 4. SERVICES TO OLDER PERSONS 4.1 IDENTIFYING PARTICULARS 4.2 BACKGROUND Services are rendered to persons older than 60 years of age and include:  programmes aimed at keeping older persons in their living unit for as long as possible, in other words community-based services, support and development services;  safe guarding of older persons against neglect, abuse and exploitation;  housing for economic and sub economic older persons;  residential care of frail older persons. Currently there are three persons older than 100 years who are being taken care of in our centres.  22 Van Heerdenweg / Road, Wilgehof, Bloemfontein, South Africa  12552, Brandhof, Bloemfontein, 9324, South Africa  051 407 7234  051 525 2015  agedcare@engo.co.za  Direkteur:www.engo.co.zaOuerPersone: Me R Wolmarans Director: Older Persons: Ms R Wolmarans  051 407 7215  084 401 4978  rikaw@engo.co.za Elke dag is ‘n gawe uit die hand van God Every day is a gift from God “ Thank you, God, for everything in my life. Some of them were blessings, and some were lessons, and I’m grateful for every single thing you sent my way. 23 | Engo Jaarverslag / Annual Report

4.3 VISIE EN MISSIE DitVisie:isdie

holistiese versorgingsdienste te Missie:lewer. Engo Vrystaat streef daarna om op ʼn georganiseerde wyse bekostigbare dienste aan ouer persone te bied om hul lewenskwaliteite te bevorder sodat hul waardig kan leef en waardig kan sterf.

Die Provinsiale Beheerraad beplan, koördineer, fasiliteer, assesseer, moniteer en ontwikkel die dienste aan ouer persone in die Vrystaat, in samewerking met gemeentes, gemeenskappe, die staat en ander rolspelers. Die verskillende sentrums bevorder en vestig die status, welsyn, veiligheid en sekuriteit van ouer persone. Die vaardighede en wysheid van ouer persone word deur aktiewe betrokkenheid benut. ʼn Persoongesentreerde benadering word gevolg.

4.4 GOAL OF PROVINCIAL BOARD

ByVision:providing a holistic care service from a Christian frame of reference, Engo Free State has the vision to enable people to age with security and dignity. EngoMission:Free State strives to provide affordable services to the elderly in an organised way to enhance their quality of life and provide them with the opportunity to live and die with dignity.

The Provincial Governance Board does the planning, coordination, facilitation, assessment, monitoring and development of these services for the elderly in the Free State, in collaboration with the churches, communities, government and other role Theplayers.different centres promote and establish the status, welfare, safety and security of the elderly. The skills and wisdom of older persons are utilized by active involvement. A person centred approach is followed.

4.5 OF PROVINCIAL GOVERNANCE ADRES/ADDRESS Rev WJ / Brits Welkom

4.3 VISION AND MISSION

4.5 BESONDERHEDE VAN PROVINSIALE BEHEERRAAD

Me / Ms D Coetzer Welkom 24 | Engo Jaarverslag / Annual Report

Mr H Venter Viljoenskroon Me / Ms JH

4.4 DOEL VAN DIE PROVINSIALE RAAD

visie van Engo Vrystaat om ouer persone daartoe in staat te stel om met sekuriteit en waardigheid te verouder, deur vanuit ʼn Christelike verwysingsraamwerk

BOARD NAAM/NAME

Ds /

DETAILS

Botha Bloemfontein Ds / Rev DJ Kriel Bethlehem Mnr / Mr D Claassens Bloemfontein Me / Ms R Wolmarans Bloemfontein Me / Ms E Wilson Bloemfontein Me / Ms M Briedenhann Bethlehem Me / Ms S van Zyl Trompsburg Me / Ms M de Nysschen Trompsburg Me / Ms E Ferreira Parys Mnr

7 Enrolled nursing assistants Versorgers 278 Caregivers Huishoudelike bestuurders 17 Household managers Algemene assistente 226 General Assistants Terrein bestuurders 11 Factotums Sekuriteit beamptes 33 Security guards Ander 42 Other Totaal 710 Total 25 | Engo Jaarverslag / Annual Report

4.8 COMMUNITY SERVICES

POSBENAMING NUMBER POSITION Bestuurders 20 Managers Administratiewe personeel 30 Administrative personnel Geregistreerde verpleegkundiges 33 Registered nurses Ingeskrewe verpleegkundiges 13 Enrolled nurses Ingeskrewe

4.6 PERSONEEL

Die sentrums kan nie met die staat en privaatsektor meeding ten opsigte van vergoedingspakkette nie. Dit is veral ʼn uitdaging om geskiktegeregistreerde verpleegkundiges tekry.

The objectives pursued through awareness programmes, is to empower the elderly in promoting their rights, prevention of abuse and empowering them with skills and knowledge. Knowledge about ageing should be part of every individual’s frame of reference, regardless of their age. Programmes with this purpose are presented by the centres.

4.8 GEMEENSKAPSDIENSTE

Gemeenskapsdienste help ouer persone om so lank as moontlik in die gemeenskap te funksioneer. Die dienste kon egter nie voortgesit word gedurende die 2021/2022 boekjaar nie, aangesien die Departement van Maatskaplike Ontwikkeling die gemeenskapsubsidie gestaak het. Daar is tans nie fondse beskikbaar vir die sentrums om hierdie broodnodige diens voort te sit nie. Die nood in die gemeenskappe is egter nou groter as voorheen.

4.7 BEWUSMAKING EN VOORBEREIDING OP OUER WORDING

The aim of community services is to help elderly to function as long as possible in the community. However, the services could not be continued during the 2021/2022 financial year as the Department of Social Development discontinued the community subsidy. There are currently no funds available for the centers to continue this much needed service. However, the need in the communities is nowgreater than before. verpleeghulpe

Die doelwitte wat in bewusmakingsprogramme nagestreef word, is om die ouer persoon se regte te bevorder, mishandeling van ouer persone te voorkom en om ouer persone met kennis en vaardighede te bemagtig. Kennis oor veroudering behoort deel van elke individu se verwysingsraamwerk te wees, ongeag sy ouderdom. Sentrums bied sekere programme hieroor aan.

4.6 PERSONNEL The centres cannot compete with the State and private sector in terms of remuneration packages. It is therefore a challenge to find suitable registered nurses.

4.7 AWARENESS AND GUIDANCE PROGRAMMES

Various

families,

4.9 RESIDENSIëLE SORG Al ons sentrums is geregistreer by Departement van Maatskaplike Ontwikkeling. Ons verswakte afdelings is vir 1 123 beddens geregistreer. Die sentrums bied ‘n persoonsgesentreerde en holistiese versorgingsprogram aan ouer persone volgens hulle individuele behoeftes en Verskillomstandighede.endeprojekte

wat gedurende 2021/2022 aangebied kon word vir ons inwoners, is soos volg: Verskeie ander dienste word ook gelewer, soos berading en ondersteuning aan ouer persone en familielede, rekreasie aktiwiteite, vervoer, inkomste genererende projekte, ondersteuning vir Alzheimer inwoners, haar en naelversorging, voorligting oor hulpbronne, pensioene en administrasie van fondse. Die grootste uitdaging van ouer persone is dikwels ledigheid, verveeldheid en gevoelens van Dienutteloosheid.COVID-19 pandemie is steeds ‘n groot uitdaging vir ons bejaardesorgsentrums, veral ook vir die personeel, inwoners en families van inwoners. CARE

All our Old Age Homes are registered by Department of Social Development. Our frail care units are registered for 1 123 beds. The centres for older persons provide a person centred and holistic care program, according to the individual needs and circumstances of the aged person. projects that could be presented for our residents during 2021/2022 are as follows: We render several other including and support to older persons and their recreation generating

activities, transport, income

projects, Alzheimer support, hair and nail care, and information on resources, pensions and administration of funds. Idleness, boredom and feelings of worthlessness are some of the biggest challenges that older persons have to overcome. The COVID-19 pandemic is still a major challenge for our elderly care centres, especially for the staff, residents and families of residents. TOTAAL TOTAL MANLIK MALE VROULIK FEMALE Maaltye 88 527 27.2 % 72.8 % Meals Primêre gesondheidsorg 1 378 10.5 % 89.5 % Primary health care Vervoer Gesondheidsorgna fasiliteite 3 486 4.3 % 95.7 % Transport to Health Care Facilities Tuisversorging 1 736 25.9 % 74.1 % Home based care Tuisbesoeke 395 22.5 % 77.5 % Home visits Ontspanning 1 767 22.9 % 77.1 % Recreation Sosiale, kulturele en godsdienstige aktiwiteite 2 618 20.2 % 79.8 % Social cultural and religious activities Berading 346 18.5% 81.5% Counseling 26 | Engo Jaarverslag / Annual Report

counselling

4.9 RESIDENTIAL

services

• Ouderdomsverspreiding van inwoners soos op 31 Maart 2022: 4.10 OMVANG VAN DIE DIENS Ekonomiese behuising sluit in bewoningsreg, deeltitel en donateurs eenhede.  Age distribution of residents as on 31 March 2022: 4.10 EXTEND OF SERVICE Economic housing includes the right to occupation, sectional titleand donor’s units. Naam van sentrum Name of centre Dorp/town eenhedeBehuisingsunitsLiving personeVerswaktepersonsFrail Maart31 March 2202 Maart31 March 2202 Bergprag Bethlehem 357 54 Ons Tuiste / Sentrum vir Bejaardes Bloemfontein 900 178 Cloc In Clocolan 30 14 Hoopstad Sentrum vir Bejaardes Hoopstad 41 31 Huis Emily Hobhouse Koppies 32 39 Kroonstad Sentrum vir Bejaardes Kroonstad 130 38 Skemervreugde Paul Roux 20 Najaarsrus / Goue Jare Parys 120 63 OnsWoning Petrusburg 35 35 Reddersrus Reddersburg 41 34 Huis Sorgvry Reitz 46 36 Ons Gryse Jeug Sasolburg 51 37 Senekal Sentrum vir Bejaardes Senekal 90 68 Onze Rust Sentrum vir Bejaardes Steynsrus 11 18 Trompsburg Sentrum vir Bejaardes Trompsburg 16 35 Huis Nasina Ventersburg 6 26 Sentrum vir Bejaardes Viljoenskroon 41 32 Huis Ougoud Welkom 13 36 Silwerbron Wesselsbron 37TOTAAL / TOTAL 2 017 774 Jonger as 60 jaar / younger than 60 years 60 69 jaar / year 70 79 jaar / year 80 89 jaar / year 90 99 jaar / year 100+ jaar / year 1.39 % 14.40 % 39.80 % 34.85 % 9.38 % 0.18% 27 | Engo Jaarverslag / Annual Report

Die vrywilligers getal het hierdie jaar afgeneem weens die inperkingsmaatreëls wat daar gestel is. Ons is steeds dankbaar vir elke vrywilliger se bydrae in hierdie uiterste moeilike tyd waarin ons Dieleef.steun wat sentrums ontvang ten opsigte van donasies, veral die afgelope twee jaar met PPE’s, hulp met losies van behoeftige inwoners, in natura skenkings, spesiale tariewe vir byvoorbeeld instandhoudingswerk ensovoorts, verseker dat die diens kan oorleef. Die eenheidskoste vir die versorging van ʼn verswakte bejaarde is gemiddeld R8 300,00. Indien die persoon nie hulp van familie, die kerk of gemeenskap ontvang nie, is die volhoubaarheid van versorging onder groot druk. Die pandemie het ook ekstra uitgawes meegebring waarvoor nie begroot was nie en is die sentrums onder geweldige finansiële druk geplaas.

FINANSIëLE POSISIE

4.11 GEMEENSKAPSBETROKKENHEID

Sonder die betrokkenheid en ondersteuning van die gemeenskap en veral tydens die pandemie, sou die diens nie gelewer kon word nie. Gedurende 2021/2022 het 497 vrywilligers op ‘n permanente basis ingeskakel by Bejaardesorg Tehuise. Hierdie persone is betrokke op verskeie wyses, as lede van die beheerraad, betrokke by inwoners en aktiwiteite, behulpsaam met fondsinsamelings en vele meer.

4.12 GEKONSOLIDEERDE

4.12 CONSOLIDATED FINANCIAL POSITION Totale inkomste / Total income: R 139 036 131 Totale uitgawe / Total expenditure: R 142 202 289 Bronne van inkomste / Sources of income: Subsidie van Departement Maatskaplike Ontwikkeling / Subsidy from the Department of Social Development: R 13 233 888 Nasionale Lotery / National Lottery: R 3 076 139 Bydraes van die gemeenskap / Contributions from the community: R 5 294 144 Bydraes van die kerke / Contributions from churches: R 467 661 Fondsinsameling / Fundraising: R 1 651 252 Losies, verblyf en dienste gelewer / Boarding, lodging and services rendered: R 3 892 483 Ander / Other: R 1 420 564 28 | Engo Jaarverslag / Annual Report

4.11 COMMUNITY INVOLVEMENT Engo Free State cannot render this service without the involvement of the community and especially during the pandemic, the service could not be rendered. During 2021/2022 at least 497 volunteers assisted permanently with services in the Old Age Homes. These volunteers are involved in various ways: as members of governance boards, involved with residents and activities, fundraising and much more. The number of volunteers has decreased this year due to the restrictive measures put in place. We are still grateful for each volunteer's contribution in this extremely difficult time in which we live. Support received from communities in the form of donations, especially in the recent two years with PPE’s, financial support for accommodation of residents in need, in natura donations (goods) and special tariffs on services, for example maintenance, ensures the survival of the service. The average unit cost for frail care is R8 300,00 per person per month. If the person doesn’t receive financial assistance from family, the church or community, the sustainability of the service is under Thepressure.pandemic also brought extra expenses that were not budgeted for and the centres were put under tremendous financial pressure.

 ʼn Werksverdeling bestaan tussen die Departement Maatskaplike Ontwikkeling en NGO’s ten opsigte van maatskaplike werk dienslewering. Volgens hierdie ooreenkoms lewer die Engo Gesinsorgkantore dienste aan alle kerkgroepe en kulture.

 Alhoewel Engo Gesinsorg uit die NG Kerk ontstaan het en die NG Kerk deel vorm van die bestuur van die diens word alle mense in nood bedien.  Die Gesinsorgkantore ervaar toenemend finansiële druk en dienste word onder uiters uitdagende omstandighede aan gemeenskappe gelewer. PARTICULARS registration number Registration Department of DevelopmentSocial  Engo Family care strives to render services according to Biblical principles and according to relevant legislation. Multicultural service is delivered through 11 offices in the Free State. (Afrikaans, English and Sesotho). Towns that do not

have their own service are served by the provincial office.  In terms of a working agreement between Engo and the Department of Social Development services are rendered to all church denominations and cultures.  Although Engo Family Care originated from the Dutch Reformed Church and the Dutch Reformed Church forms part of the management of the service, all people in need are served by the service.  The Family Care offices experience increasing financial pressure and services to the communities are rendered under extremely challenging circumstances.  22 Van Heerdenweg / Road, Wilgehof, Bloemfontein, South Africa  12552, Brandhof, Bloemfontein, 9324, South Africa  051 407 7231  051 525 2015  info@engo.co.za  Direkteur:www.engo.co.zaGesinsorg:Me M Nortje Director: Family Care Services: Ms M Nortje  051 407 7231  083 407 5904  madelein@engo.co.za 002 671 W4/1/3/2/2/1/4NPO God se Liefde in Aksie God’s Love in Action 30 | Engo Jaarverslag / Annual Report

NPO registrasie nommer Registrasie Departement van Maatskaplike Ontwikkeling  Engo Gesinsorg streef na dienslewering volgens Bybelse beginsels en binne die riglyne van toepaslike wetgewing.

 A

5. FAMILY- AND COMMUNITY SERVICES 5.1 IDENTIFYING

5. GESINS- EN GEMEENSKAPS-DIENSTE 5.1 IDENTIFISERENDE BESONDERHEDE

NPO

 ʼn Multikulturele diens word gelewer deur 11 kantore in die Vrystaat. (Afrikaans, Engels, Sesotho). Dorpe wat nie oor ʼn eie diens beskik nie, word deur die provinsiale kantoor bedien.

Morrison Supervisor

NAAM/NAME

Kroonstad Ds / Rev G Roux Odendaalsrus Past / Past

Briel Reitz Ds / Rev AP Cronjé Viljoenskroon Ds / Rev HJ Conradie Virginia Me / Ms

Nortje Bloemfontein Me / Ms

5.3 DOEL VAN PROGRAM Engo Gesinsorg lewer kinderbeskermingsdienste soos omskryf in die Kinderwet, Wet 38 van 2005 soos gewysig. Die doel van die diens is om voorkomings , vroeë intervensie, statutêre dienste en nasorg dienste te lewer aan die gemeenskappe wat bedien word. Die diens fokus op die beveiliging van kinders en behoud van gesinne.

Me / Ms

5.2 VISIE EN MISSIE LeweVisie: met integriteit volgens God se Woord om ʼn verskil in die lewe van ander te maak. Missie: Engo Gesinsorg is ʼn maatskaplikewerk organisasie wat deur God se liefde, in opdrag van die Woord, deur middel van vakkundige dienste, gebaseer op aksies van liefde en mededeelsaamheid, mense en gemeenskappe se noodverlig en hoop bring.

Bosch Reddersburg Mnr / Mr

5.2 VISION AND MISSION

Brits Welkom Me / Ms

31

Bloemfontein Ds/ Rev T van Vuuren Heilbron Me / Ms

Engo

/ Annual

ToVision:live with integrity according to the Word of God and make a difference in the life of others. EngoMission:Family Care is a social work organisation, which through God's love as charged by the Word, endeavours to alleviate the need and bring hope by means of professional services based on actions of love and mercy to persons and communities in distress.

5.3 PURPOSE OF THE PROGRAM Engo Family Care offices render child protection services in terms of the Children's Act, Act 38 of 2005, as amended. Services are aimed at prevention, early intervention, statutory services and after care services in communities served by the offices. All actions of the professionals are focussed on protection and safeguarding of children and preserving families.

5.4 PROVINSIALE BEHEERRAAD

5.4 PROVINCIAL GOVERNANCE BOARD ADRES/ADDRESS JL Smith M Brits JD H JH M L Central Free State H Supervisor Eastern Free State | Jaarverslag Report

Ds / Rev

Beyers Jacobs

Personnel2022:working

Die personeel van die Gesinsorgkantore het op 31 Maart 2022 soos volg daar uitgesien: Personeel by die Gesinsorgkantore is toegewyd, lojaal en vind kreatiewe maniere om met die toenemende behoeftes van gemeenskappe waarin dienste gelewer word aan te spreek. Personeel is veral tydens die COVID 19 pandemie uitgedaag om alternatiewe vorme van dienslewering te vind ten einde te verseker dat dienslewering steeds die behoeftes van gemeenskappe aanspreek. Personeel het in moeilike tye groot kreatiwiteit en deursettingsvermoë aan die dag gelê in hul strewe om hoop in gemeenskappe te bring.

5.5 PERSONEEL

5.6 AARD VAN DIE DIENS

Hulpbronne is egter beperk en maatskaplike werkers se gevalleladings is steeds hoër as die voorgeskrewe norm. Die beleidsdokumente van Departement Maatskaplike Ontwikkeling dui aan dat ʼn maatskaplike werker ʼn lading van 60 gevalle moet hê ten einde die verwagte standaard van dienste te kan lewer. Tydens die NAWONGO saak is daar egter ooreengekom dat die maatskaplike werkers gevalleladings van 120 moet hanteer. Dit het daartoe bygedra dat dit steeds noodsaaklik was om ʼn beperking op die inname van nuwe gevalle geplaas word ten einde te voorkom dat die personeel se vermoë om aanspreeklikheid vir dienste aan die kliënt te aanvaar, bedreig word.

5.5 PERSONNEL The personnel of the Family Care offices on 31 March at the Family Care offices are dedicated and loyal. They find creative ways to deal with the growing needs in the communities they serve. Personnel were particularly challenged during the COVID 19 pandemic to find alternative forms of service delivery to ensure that service delivery continues to address the needs of communities. In difficult times, personnel have shown great creativity and perseverance in their quest to bring hope to communities.

5.6 NATURE OF THE SERVICE Engo Family Care offices render child protection services and operate in a particular congregation and/or circle. The experience is that there is an increase in the need of services. The circumstances of families are more complex and the inputs required from the social worker are more Resourcesintense. are limited and some social workers' caseloads are still above the prescribed norm. The policy document of the Department of Social Development indicates that a social worker should have a caseload of 60 in order to render services of the expected standard. During the NAWONGO court case it was however agreed that social workers must manage caseloads of 120. For this reason, the organisation still had to limit intakes of new cases in order to prevent that social workers' ability to be accountable for services to clients be compromised.

Maatskaplike werkers 26 Social workers Maatskaplike hulpwerkers 18 Social auxiliary workers Supervisors 2 Supervisors Administratiewe personeel 11 Administrative personnel Algemene assistente 5 General assistants Student maatskaplike werkers 2 Student social workers Student maatskaplikehulpwerkers 1 Student social auxiliary workers Ander 2 Other Totaal 65 Total 32 | Engo Jaarverslag / Annual Report

Engo Gesinsorgkantore lewer kinderbe skermingsdienste en funksioneer in ʼn bepaalde gemeente en/of ring. Kantore ervaar daagliks dat daar ʼn groter aanvraag vir dienste is. Gesinne se omstandighede is ook meer kompleks en verg meer intensiewe insette van die maatskaplike werkers.

Tans is die gemiddelde gevallelading van maatskaplike werkers 128 Sommige van die maatskaplike werkers (38%) se gevalle ladings is steeds bo die norm waarop daar ooreengekom is. Dit dra by tot verhoogde risiko in terme van aanspreeklikheid van maatskaplike werkers. Die beperking van nuwe aanmeldings het tot gevolg gehad dat sommige kantore wel die voorgeskrewe norm van 120 gevalle per maatskaplike werker kon bereik. Hierdie kantore neem weer aanmeldings. Verwysings vanuit die kerkstruktuur word hanteer.

Gesinsorgkantore het ook Maatskaplike hulpwerkers in diens. Statutêre voorskrifte beperk aksies wat deur ʼn maatskaplike hulpwerker uitgevoer mag word. Maatskaplike Hulpwerkers word aangewend vir ontwikkelingsgroepe, gemeenskapswerk projekte en ondersteunende take aan Maatskaplike werkers. Maatskaplike werkers bly aanspreeklik vir alle dienste wat gelewer word. Maatskaplike hulpwerkers mag take uitvoer wat die maatskaplike werker ondersteun en lewer dienste onder toesig van die maatskaplike werker. Dienste van Gesinsorgkantore fokus grootliks op dienste aan individue en gesinne. Dienste fokus op bemagtiging van individue en om lewenskwaliteit te verhoog. Gedurende die 2021/2022 finansiële jaar het 43 596 individue baat gevind by dienste gelewer deur Engo Gesinsorgkantore.

Dit is ongeveer 11% persone meer as in die vorigefinansiële jaar. 5.6.1 Gevalle werk: Gevalle werk is die metode in maatskaplike werk waar daar gefokus word op dienste aan individue en gesinne. ‘n Wye spektrum van dienste word gelewer en behoeftes van individue en gesinne word aangespreek in dienslewering. Ontwikkelingsplanne word opgestel om dienste te rig en daar word gefokus op ‘n holistiese, persoonsgesentreerde benadering. Dienste fokus op die bemagtiging van individue om daaglikse uitdagings meer effektief te hanteer en om lewenskwaliteit van persone te verhoog.

Currently, the average caseload of social workers are 128 Some of the social workers (38%) still have caseloads above the norm agreed upon. It contributes to increased risk in terms of liability of social workers. Limiting intakes resulted in some offices reaching the prescribed norm of 120 cases per social worker. These offices are accepting new intakes. Referrals from the church structure are dealt Familywith.Care offices also employ social auxiliary workers. The scope of social auxiliary workers is limited by legislation. Social auxiliary workers are involved in development groups and community work. They also assist social workers with some specific tasks. Social workers remain accountable for services. Social auxiliary workers always execute tasks under the supervision of social workers and deliver services under the supervision of the social worker. Services of Engo Family Care offices mainly focus on services to families and individuals. Services aim to empower families and enhance their quality of life. During the 2021/2022 financial year, 43 596 individuals benefited from services. This is approximately 11% more than the previous financial year. 5.6.1 Casework: Casework is the method in social work where services focus on the individual and families. A broad spectrum of services is provided to meet the needs of individuals and families. Services focus on the empowerment of individuals to cope better with daily challenges and to improve their quality of life. Services are guided by developmental plans focussed on the needs of individuals/families. Services are rendered from a holistic, person centred approach. The services aim at empowering individuals to cope more effectively with everyday challenges and to enhance the quality of life of individuals.

33 | Engo Jaarverslag / Annual Report

Alhoewel die grootste gedeelte van dienste gelewer statutêre dienste was, poog kantore ook om voorkomingsdienste en pre statutêre dienste te lewer. Dit fokus op die ontwikkeling van menslike potensiaal ten einde statutêre ingryping te voorkom. Die behoud van gesinne word as prioriteit beskou.

Kroonstad

Odendaalsrus 333 Welkom

As gevolg van verskeie faktore, insluitend die land se ekonomiese omstandighede, word Gesinsorg kantore daagliks genader deur persone vir hulp ten opsigte van voedsel, klere en huisvesting.

 Hulp ten opsigte van basiese behoeftes:

TOTAAL / TOTAL 3348 34 | Engo Jaarverslag / Annual Report

Faktore wat bydra tot‘nbehoefteaan ondersteuning ten opsigte van basiese behoeftes, sluit in: werkloosheid, ʼn lae inkomste en stygende Ledelewenskoste.vangemeenskappe

Edenburg/Reddersburg 194 Bloemfontein

373 Senekal

Viljoenskroon

ondersteun Gesinsorg kantore met skenkings. Hierdie skenkings stel die organisasie in staat om mense in nood te ondersteun. Dit sluit kontant en in natura (nie bederfbare voedsel, klere, komberse en huishoudelike items) skenkings in. Sonder die bydraes van gemeenskappe en donateurs sal gesinsorgkantore nie in staat wees om hulp aan persone in noodte verskaf nie. Die beskikbare bronne is egter nie voldoende om alle persone wat die organisasie nader behulpsaam te wees nie. Daar is hulp verleen aan 2 700 volwassenes en 2 122 kinders ten einde in basiese Although most of the services were statutory services, social workers also render prevention and early intervention services. It focuses on the development of human potential to prevent statutory intervention. Keeping families together is a priority.  Assistance with basic needs: Family Care offices are approached on a daily basis for support with regards to food, clothing and housing. The current economic circumstances are some of the contributing factors for people experiencing a needfor material assistance. These factors include unemployment, a low income and an increase in living costs. Donations received from community members enable the organisation to support persons in need. Donations include cash and in natura donations (non perishable food, clothing, blankets and household items). Without contributions from communities and donors, Family Care offices will not be in a position to assist persons in need. It is however impossible to assist all persons approaching the organisation due to limited resources. Engo Family Care assisted 2 700 adults and 2 122 children by providing in their basic needs. Aantal gevalle eenhede soos op 31 Maart 2022 Number of case units on 31 March 2022 785 364 142 Heilbron 231 385 Virginia/Hennenman 250 Reitz 291

behoeftes te voorsien. ‘n Totaal van 4 822 persone het hulp ontvang. Die afname in persone wat materiële hulp ontvang, hou direk verband met die afname in donasies ontvang en fondse beskikbaar om individuele te help. Die waarde van die hulp wat aan gesinne gegee is, is R 464 655,00 

Dienste word gelewer aan 2 420 kinders in pleegsorg. Gedurende die jaar is daar aan 125 pleegkinders intensiewe dienste gelewer ten opsigte van spesifieke probleme wat ervaar is. Hierdie probleme sluit in seksuele misbruik, verwaarlosing, onbeheerbare gedrag, wanvoeding, tiener swangerskappe en substans misbruik.

35 | Engo Jaarverslag / Annual Report

Statutêre dientse: Gedurende die finansiële jaar is 209 (24% toename) kinders beveilig deur statutêre optrede. Die redes vir statutêre optrede sluit in seksuele molestering, mishandeling, prostitusie, gesingsgeweld en verwaarlosing. Omstandighede is dikwels kompleks en vereis ʼn hoë mate van terapeutiese insette van maatskaplike werkers. In sommige gevalle is daar ook konflik tussen ouers ten opsigte van toegang tot diekinders en uitvoering van ouerlike regte en verantwoordelikhede ten opsigte van kinders, ervaar Daar word van maatskaplike werkers verwag om deur mediasie ‘n ooreenkoms tussen die partye te bemiddel wat in die beste belang van die betrokkekinders is.

Statutory services During the financial year 209 (24% increase) children were protected through statutory intervention. The reasons for statutory intervention included sexually molestation, abuse, prostitution, family violence and neglect. Circumstances are often complex and requires social workers to give a high level of input. In some cases, there is conflict between parents with regard to the contact with children and execution of parental responsibilities. Social workers are then responsible to use mediation to reach an agreement between the parties that will serve the best interest of the children concerned. With regard to the children who were protected, 56 (27%) were urgently removed. The reasons for removal can be represented asfollows: Social workers compiled 2 251 statutory reports to maintain statutory orders with regards to 2 591 children in alternative care. Services are rendered to 2 420 children in foster care. During the year, 125 foster children were provided with intensive services with regard to specific problems experienced. These problems include sexual abuse, neglect, uncontrollable behaviour, malnutrition, teenage pregnancies and substance abuse. At least 42 of the foster care children have a form of disability and additional support was given to foster parents.

The value of assistance provided to persons in need is R 464 655,00 

Ten opsigte van die kinders wat beveilig moes word, is 56 (27%) dringend verwyder. Die redes vir verwydering kan as volg voorgestel word: Maatskaplike werkers het 2 251 statutêre verslae geskryf om bevele ten opsigte van 2 591 kinders in alternatiewe sorg stand te hou.

Ten minste 42 van die kinders in pleegsorg het ‘n vorm van gestremdheid en addisionele ondersteuning word aandie pleegouers gebied A total of 4 822 persons received assistance. Fewer persons could be assisted due to a decline in donations received and finances available.

bemagtiging van persone is ook ʼn fokuspunt van dienste. Dienste fokus op die behoud van gesinne. Hierdie programme sluit in:  armoede bekamping;  lewensvaardighede;  swangerskapkrisisdiens;  ouerleiding;  bemagtiging van vrywilligers;  lewensvaardigheidsprogramme en skuilings ten opsigte van straatkinders;  programme ten opsigte van ontwikkeling van crèches;  voedingskemas.  Straatkinders: Kinders in gemeenskappe word toenemend blootgestel aan swak ekonomiese toestande en psigososiale probleme in gemeenskappe. Dit dra daartoe by dat kinders soms op straat leef of selfs net ʼn gedeelte van die dag op straat spandeer. Hierdie kinders het dikwels ʼn veilige hawe nodig Challenges are experienced with regard to the availability of temporary safe care parents and foster parents. The recruitment, screening and training of suitable alternative care parents is a matter that requires ongoing attention. Services to foster children encompass various aspects and aim at addressing the developmental needs of the foster children. In services to foster children, the following elements are addressed:  emotional intelligence;  challenging behaviour;  parental skills of foster parents.

Dienste moet toenemend fokus op voorkomingsdienste en die behoud van gesinne. Programme fokus onder andere op die voorkoming van:  uitdagendegedrag by kinders;  seksuele molestering;  alkohol en dwelmafhanklikheid;  Ontwikkelingouerskapsvaardighede.vanvaardighedeen

Dienste aan pleegkinders is baie uiteenlopend en poog om ontwikkelingsbehoeftes van pleegkinders aan spreek. Tydens dienste aan pleegkinders word onder andere gefokus op:  emosionele intelligensie;  uitdagendegedrag;  ouerskapsvaardighede van pleegouers.  Voorkomingsdienste: As gevolg van streng inperkingsmaatreëls as gevolg van die COVID 19 Pandemi, kon daar in ‘n groot mate nie voorkomingsdienste gelewer word nie.

 Prevention services: Due to strict restraint measures due to the COVID 19 Pandemic, prevention services could not be provided to a large extent. At least 1 003 children were involved in prevention services during the previous year. Services should increasingly focus on prevention services.

 Children working and living on the street: Children in communities are increasingly exposed to poor economic conditions and psychosocial problems in communities. This contributes to the fact that children sometimes live on the streets or even spend only part of the day on the streets. These children often need a safe haven where they

36 | Engo Jaarverslag / Annual Report

Tydens die afgelope finansiële jaar is ten minste 1 003 kinders betrek by voorkomingsdienste.

Programmesfocussed on:  challenging behaviour of children;  sexual molestation;  alcohol and drug dependency;  parental skills. Services focus on development of skills and empowerment of persons. Services aim at keeping families together. These programmes include:  poverty prevention;  life skills;  pregnancy crisis service;  parental guidance;  empowerment of volunteers;  life skills programmes and shelters for street children;  programmesfocussing on the development of early childhood development centres;  feeding schemes.

Uitdagings word ook beleef ten opsigte van die beskikbaarheid van geskikte pleeg en veiligheids ouers. Die werwing, keuring en opleiding van geskikte substituut ouers is dus ʼn projek wat deurlopend aandag geniet.

Ten minste 52 Groepe is aangebied waardeur 2 104 persone bereik is. Groepe het gefokus op:  ontwikkeling van ouerskapsvaardighede;  bestuur van hoë risiko gedrag soos seksuele losbandigheid, dwelm misbruik ensovoorts;  boelie gedrag;  bemagtiging van ouers met kinders wat aan aandagafleibaarheid en hiperaktiwiteit ly;  ontwikkeling van emosionele intelligensie en lewensvaardighede by kinders;  hantering van verlies;  groepe vir ondersteuning van pleegouers are taught to practice personal hygiene and be given the opportunity to do homework and to develop skills on a social and sporting level.

waar hulle geleer word om persoonlike higiëne te handhaaf, geleentheid gebied word om huiswerk te doen en ook op sosiale en sport vlak geleentheid gebied word om vaardighede te ontwikkel.

Ek sal te alle tye die Here loof. Sy lof sal altyd op my lippe Psalmwees.34:2

37 | Engo Jaarverslag / Annual Report

Die behoeftes van 38 straatkinders is deur ʼn verskeidenheid programme aangespreek.

5.6.2 Groepwerk: Groepwerk is ʼn metode in maatskaplike werk waar 6 10 persone met soortgelyke behoeftes saam in ʼn groep hanteer word en aan ʼn terapeutiese program blootgestel word. Groepsdinamika en interaksie met ander groeplede bevorder groei en ontwikkeling van individue. Die lewering van groepwerk as metode in maatskaplike werk is vir die finansiële jaar 2021/2022 ernstig benadeel deur die inperkings maatreëls. Gemeenskapsfasiliteite wat normaalweg gebruik word vir die aanbied van groepe om toeganklikheid vir die lede van gemeenskappe ter verseker, kon steeds nie gebruik word nie.

Dienste aan straatkinders sluit onder meer in: ontwikkeling van lewensvaardighede; die verskaffing van etes, geriewe vir bad en klere ondersteuningwas; met huiswerk; vakansie programme wat fokus op ontwikkeling van vaardighede; sport en rekreasie aktiwiteite.

At least 52 Groups were facilitated and 2 104 persons were reached. Groupsfocussed on:  development of parental skills;  management of high risk behaviour such as risky sexual behaviour, substance abuse etc;  bullying;  empowerment of parents with children with attention deficit and hyperactivity;  development of emotional intelligence and ulife skills with children;  grief counselling;  support groupsfor foster parents.

5.6.2 Group work: Group work is a method in social work where 6 10 persons with the same problems are exposed to a therapeutic programme in groups. Group dynamics and interaction with other group members promote growth and development of individuals. For the financial year 2021/2022, the delivery of group work as a method in social work was seriously hampered by the restrictive measures. Community facilities normally used for hosting groups to ensure accessibility for the members of communities could still not be used.

The needs of 38 children working and living on the street were addressed. Services to children working and living on the street include:development of life skills; providing meals, facilities to wash clothes and take a bath; support with homework; holiday programmes focussing on the development of skills; sport and recreational activities.

5.6.4 Vroeë kind ontwikkeling: Die emosionele, sosiale en fisiese ontwikkeling van jong kinders hou direk verband met die ontwikkeling van hul vermoë om effektief as volwassene te funksioneer.

5.6.3 Gemeenskapswerk: Deur gemeenskapswerk projekte in gemeenskappe te loods word gepoog om armoede te bekamp en inligting aan groot hoeveelhede persone deur te gee om maatskaplike probleme te voorkom. Die lewering van gemeenskapswerk as metode in maatskaplike werk is vir die finansiële jaar 2021/2022 uitdagend omdat toegang tot gemeenskapsinstansies beperk was Groepbyeenkomste was vir lang tydperke verbied. Gemeenskapsfasiliteite wat normaalweg gebruik word vir die aanbied van groepe om toeganklikheid vir die lede van gemeenskappe ter verseker, kon ook nie gebruik word nie. Personeel het wel gepoog om deur alternatiewe, kreatiewe wyses inligting by gemeenskappe te kry. Whatsapp boodskappe, pamflette by klinieke, plakkate op prominente plekke in gemeenskappe en whatsapp videos van poppekaste is ondermeer deur personeel gebruik om te verseker dat lede van die gemeenskap noodsaaklike inligting ontvang. Projekte sluit in:  groente tuine;  vakansie projekte vir kinders wat fokus op lewensvaardighede;  ondersteuning aan kleuterskole in gemeenskappe;  poppekaste om inligting aan jong kinders oor te dra;  projekte wat weekliks kos aan behoeftige kinders voorsien (200 kinders per geleentheid);  sopkombuis (100-200 persone);  kinderbeskermingsweek;  Jeugdag. Totale aantal persone bereik deur gemeenskapswerkprojekte is 27 721 (53% toename). Verskeie aspekte word aangespreek deur gemeenskapswerk, onder andere: bewusmaking ten opsigte van kinderregte, vakansie projekte, bewusmaking ten opsigte van gesinsgeweld en substansafhanklikheid.

38 | Engo Jaarverslag / Annual Report

5.6.3 Community work: Community work projects in communities aim at combating poverty and giving information to large numbers of people to prevent social problems. For the financial year 2021/202, the delivery of community work as a method in social work was still challlenging because access to community facilities were limited . Group meetings were banned for long periods. Community facilities normally used for hosting groups to ensure accessibility for the members of communities could also not be used. Staff did try to get information from communities through alternative, creative ways. Whatsapp messages, pamphlets at clinics, posters in prominent places in communities and whatsapp videos of dollhouses were used by staff, among others, to ensure that members of the community received essential Projectsinformation.include:  vegetable gardens;  holiday projects for children focusing on life skills;  support to early childhood development centres in communities;  puppet shows to convey information to young children;  projects that provide weekly food for needy children (200 children per occasion);  soup kitchen (100-200 persons);  child protection week;  Youth Day. A total of 27 721 (53% increase) persons were reached through community work projects. Various aspects are addressed through community work projects, including awareness on children's rights, awareness of family violence and substance abuse. 5.6.4 Early Childhood development: The emotional, social and physical development of young children has a direct effect on the development of their ability to function effectively as an adult.

Bemagtiging en ondersteuning van personeel is krities. Engo heg baie waarde aan ons personeel en poog op verskeie wyses om personeel te ondersteun en bemagtig om uitdagende omstandighede binne maatskaplike werk dienslewering te hanteer.

Social workers are continuously involved in development of young children. This service is rendered through parental guidance and support to parents to empower them to improve the development of their young children. Social workers also support various earcly childhood development centres in communities. The access to ECD centres were restricted due to the COVID 19 pandemic. Alternatives were implemented by recording puppetshows and distributing recordings via social media platforms. Projects that could be implemented on a smaller scale was workshops were parents received guidance on the importance of play for young children (499). 5.7 VOLUNTEERS Without the assistance of volunteers, it is impossible to provide a sustainable service. Volunteers ensure the continuity of the services through contributing knowledge, skills and goods to promote services. During 2021/2022 at least 125 volunteers assisted permanently with service rendering at the Family Care offices. These volunteers are involved in various ways: as members of governance boards, helping at soup kitchens, clothing stores, fundraising, translating, maintenance of vehicles and much more. Volunteers are empowered and supported through training.

Vrywilligers speel ʼn onontbeerlike rol die voortbestaan van die diens. Sonder die betrokkenheid en ondersteuning van vrywilligers, sal die diens nie kan voortbestaan nie. Betrokkenheid en ondersteuning sluit in bydraes ten opsigte van kennis, vaardighede of middele wat beskikbaar gestel word om die diens te bevorder.

Maatskaplike werkers is deurlopend betrokke by die ontwikkeling van jong kinders. Hierdie diens word gelewer deur ouerleiding en ondersteuning aan ouers te bied ten einde hulle te bemagtig om die ontwikkeling van hul kinders.

Empowerment and support of staff are critical. Engo attaches great value to our staff and attempts to support and empower staff to deal effectively with challenging circumstances in social work service rendering.

5.7 VRYWILLIGERS

Gedurende 2021/2021 het ten minste 125 vrywilligers op ʼn permanente basis ingeskakel by Gesinsorg kantore. Hierdie persone is betrokke op verskeie wyses, as lede van die beheerraad, betrokke by sopkombuise, behulpsaam in klerestoor, fondsinsamelings, tolke, instandhouding van voertuie en vele meer. Bemagtiging en ondersteuning van vrywilligers vind plaas deur opleiding aan vrywilligers te bied.

39 | Engo Jaarverslag / Annual Report

5.8 SUPERVISIE DIENSTE AAN MAATSKAPLIKE WERKERS

Maatskaplike werkers ondersteun ook verskeie vroeë ontwikkeling sentrums ingemeenskappe. Toegang tot VKO sentrums was beperk as gevolg van die COVID 19 Pandemie. As alternatief het personeel opnames van poppekaste gemaak en via sosiale media platforms versprei. Projekte wat wel op ‘n kleiner skaal aangebied is, was werkswinkels waar ouers begelei is in die belangrikheid van speel met jong kinders (499).

5.8 SUPERVISION SERVICES TO SOCIAL WORKERS

The purpose of supervising social workers is:  guidance and support in service delivery to the community;  maintaining high work quality according to Engo's guidelines Engo Family Care has 2 supervisors that support and empower social workers within Family Care. Social workers receive supervision at least once a month. Efforts are made to see social workers with less experience more frequently. The supervisors also support social workers in complex cases and at least 37 multitherapeutic team meetings to support social workers with decision making in the interests of the children

The supervisors canalised 2 251 reports during the year to ensure compliance with legislation and high quality reports. 572

5.9 CONSOLIDATED FINANCIAL POSITION Totale inkomste / Total income: R 12

werkers ontvang supervisie ten minste een maal per maand. Daar word gepoog om maatskaplike werkers met minder ervaring meer gereeld te sien. Die supervisors ondersteun ook maatskaplike werkers in komplekse gevalle en ten minste 37 multi terapeutiese spanvergaderings om maatskaplike werkers te ondersteun met besluitneming in belang van die Gedurendebetrokkekinders.diejaarhetten

minste 478 supervisie sessies met maatskaplike werkers plaasgevind. 13 Maatskaplike werkers het minder as 5 jaar ondervinding en ontvang meer gereeld supervisie.

849 Totale uitgawe / Total expenditure: R 13 715 287 Bronne van inkomste / Sources of income: Subsidie van Departement Maatskaplike Ontwikkeling / Subsidy of Department of Social Development: R 10 537 149 Nasionale Lotery / National Lottery: R 0 Bydraes van die gemeenskap / Contributions from community: R 809 119 Bydraes van die kerke / Contributions from churches: R 720 034 Fondsinsameling / Fundraising: R 180 007 Ander / Other: R 326 540 40 | Engo Jaarverslag / Annual Report

Duringconcerned.theyear, at least 478 supervising sessions with social workers took place. 13 Social workers have less than 5 years of experience and more regularly receive supervision. Additional support is also given to these social workers in a group.

Addisionele ondersteuning word ook aan hierdie maatskaplike werkers gebied in groepverband. Die supervisors het gedurende die jaar 2 251 verslae gekanaliseer ten einde te verseker dat daar aan wetgewing voldoen word en verslae van hoë gehalte is. 5.9 GEKONSOLIDEERDE FINANSIëLE POSISIE

Die doel van supervisie aan maatskaplike werkers is:  ondersteuning en begeleiding ten opsigte van dienslewering aan die gemeenskap;  handhawing van hoë werksgehalte volgens Engo se riglyne Engo Gesinsorg beskik oor 2 supervisors wat die maatskaplike werkers binne Gesinsorg ondersteun en Maatskaplikebemagtig.

 22 Van

6. HOSPITAALSORG

During the COVID 19 pandemic, the Hospital Care Team was still unable to visit the hospitals and Engo's dedicated Hospital Care Team continued their Scripture centered ministry through digital ministry to patients and their loved ones. Engo's Hospital Care Team now experiences that the effective ministry to the sick by means of digital ministry can be continued where their feet (temporarily) may not step in. Heerdenweg Road, Wilgehof, Bloemfontein, South Africa 12552, Brandhof, Bloemfontein, 9324, South Africa 051 407 7234

6.2 BACKGROUND

/

IDENTIFISERENDE

 051 525 2015  gerda@engo.co.za  Hospitaalleraarwww.engo.co.za:DrJH Maartens Hospitalcare Reverant: Dr JH Maartens  083 388 0047  071 943 8888 Noodlyn nommer / Emergency number Direkteur: Hospitaalsorg: Mev R Wolmarans Director: Hospital Care: Ms R Wolmarans  051 407 7215  084 401 4978  rikaw@engo.co.za ...sodat ons deur lydsaamheid en bemoediging van die skrifte hoop kan hê ...through endurance and through the encouragement of the scriptures we might have hope 42 | Engo Jaarverslag / Annual Report

6.1 BESONDERHEDE

6.2 AGTERGROND Daar bestaan ʼn groot behoefte aan ondersteuning en hulp aan pasiënte. Die pasiënt is dikwels ver van sy ondersteuningsnetwerk (familie en vriende) en bevind homself in ʼn vreemde omgewing. Vanweë die pasiënte se siektetoestand word hul skielik afhanklik van ander en is op ander aangewese vir hul algemene versorging. Die pasiënte kan vanweë hul siektetoestand nie hul verpligtinge by hul huise nakom nie en is dikwels bekommerd oor hul gesin. Die aard van die siekte, mediese behandeling, die tydperk van hospitalisasie, bekommernisse oor die gesin wat by die huis agtergelaat is en die finansiële implikasie van hospitalisasie, kan aanleiding gee tot vrees en angs by die pasiënt.

Gedurende die COVID 19 pandemie kon die Hospitaalsorgspan steeds nie die hospitale besoek nie en het Engo se toegewyde Hospitaalsorgspan voortgegaan met hulle Skrifgesenteerde bediening deur middel van digitale bediening aan pasiënte en hulle Engogeliefdes.seHospitaalsorgspan beleef nou dat die effektiewe bediening aan siekes deur middel van digitale bediening voortgesit kan word waar hul voete (tydelik) nie mag instap nie. CARE 6.1 IDENTIFYING PARTICULARS

Patients are often in need of support as they find themselves in an unknown environment. Due to the nature of their illness, they are often dependent upon others for their care and treatment. They are far away from home and cannot attend to their families’ needs. The patients may further more experience anxiety and fear as a result of the nature of the illness, medical treatment, the length of stay in hospital, concerns about the family at home and the financial implication of their hospitalisation.

6. HOSPITAL

vir persoonlike besoeke deur Engo se Hospitaalsorgspan kan steeds getref word. Spesiale toestemming vir besoeke van hierdie aard is dan ook goedgunstiglik toegestaan deur die hospitale.

Arrangements for personal visits by Engo's Hospital Care Team can still be made. Special permission for visits of this nature was therefore kindly granted by the hospitals.

Die bedieningspan kon nie altyd tydens die COVID-19 pandemie pasiënte op ʼn daaglikse basis besoek nie. Wanneer die inperkingsvlakke dit wel toegelaat het was pasiënte in die volgende hospitale in Bloemfontein besoek; Medi-Clinic, Life Rosepark, Universitas Akademiese Hospitaal, Universitas Netcare en Nasionale Hospitaal. Op versoek word besoeke ook afgelê by Woodlands, Emoya Med en Busamed hospitale. Krisisgevalle word op ʼn uitroepbasis gedurende naweke hanteer. Pasiënte wat in ander gesondheidsorganisasies in Bloemfontein gehospitaliseer is, word ook op versoek besoek.

6.4 PERSONEEL EN VRYWILLIGERS

6.3 DOEL VAN DIE PROGRAM Engo se Hospitaalsorgprogram stel dit ten doel om pasiënte en hulle families te besoek en met die Woord te bedien sodat hulle (volgens Rom 15:4) deur bemoediging uit die Skrif hoop kan hê.

Die program word deur die koördineerder, Dr Hennie Maartens en ‘n geestelike werker bestuur. Gedurende die COVID 19 pandemie is vrywilligers steeds nie in die hospitale ontplooi nie om sodoende die risiko van hul blootstelling aan die virus te vermy. Wanneer die huidige situasie tot ‘n einde kom, sal die opleiding, toerusting en toegelate herontplooiing van huidige en addisionele geestelike werkers een van Hospitaalsorg se prioriteite wees. Dié riglyne en reëls ten opsigte van hospitaalsorgwerkers se gedrag binne die raamwerk van die Wet op die Beskerming van Persoonlike Inligting sal ook aandag geniet.

The aim of Engo’s Hospital Care Programme is to visit and minister the Word of God to those patients and their families in order to (according to Rom 15:4) bring hope and encouragement. At present, patients and their families can only be visited if special permission is granted. But Engo's Hospital Care Ministry continues daily. For that we thank the Lord who always gives an open door that no one can close. (Rev 3: 7)

6.3 AIM OF THE PROGRAMME

Tans kan pasiënte en hulle families slegs deur middel van spesiale toestemming fisies besoek word. Maar Engo se Hospitaalsorgbediening gaan daagliks voort. Daarvoor dank ons die Here wat altyd ‘n oop deur gee wat niemandkan sluit nie. (Op Reëlings3:7)

The service team could not always visit patients on a daily basis during the COVID-19 pandemic. When the restriction levels allowed, patients were visited in the following hospitals in Bloemfontein; Medi Clinic, Life Rosepark, Universitas Academic Hospital, Universitas Netcare and National Hospital. On request, visits are also made to Woodlands, Emoya Med and Busamed hospitals. The ministry team is on call during weekends to assist patients and their families who need support. Patients who are hospitalized in other healthcare institutions in Bloemfontein are also visited on Duringrequest.visits, the love and grace of God are conveyed in order to encourage the patients and to

43 | Engo Jaarverslag / Annual Report

6.5 OMVANG VAN DIENSLEWERING

Tydens besoeke aan pasiënte word daar werklik gepoog om die liefde engenade van God aan hul

The programme is implemented by the coordinator, Dr Hennie Maartens and a religious worker. During the COVID 19 pandemic, volunteers were still not deployed in hospitals, thus avoiding the risk of their exposure to the virus. When the current situation comes to an end, the training, equipment and permitted redeployment of current and additional spiritual workers will be one of Hospital Care's priorities. These guidelines and rules regarding hospital care workers' behaviour within the framework of the Protection of Personal Information Act will also receive attention.

6.5 EXTENT OF SERVICE DELIVERY

6.4 PERSONNEL AND VOLUNTEERS

Toe interaktiewe “WhatsApp” kommunikasie met pasiënte en hulle geliefdes geïmplimenteer is, soos ook stemboodskappe (waarna pasiëntekan luister wanneer dit vir hulle gerieflik is) en vele ander fasette van hierdie digitale bediening, het dit aanvanklik vir ons soos plan B gevoel. Maar nou ontdek ons dat meer pasiënte as ooit tevore per dag bereik kan word en dat openhartige gesprekke uit hospitaalbeddens baie meer plaasvind. ‘n Groter aantal pasiënte kan daagliks bereik, word as wat vroeër weens die afstand tussen hospitale moontlik was. Tegnologie kan nooit ‘n plaasvervanger vir ware koinonia bied nie, maar ons dank die Here vir alles wat Hy ook nou aan Sy Liggaam hier op aarde voorsien het.

Pasiënte werklik besoek 1 394 Patients actually visit Pasiënte digitaal ondersteun 25 277 Digitally support patients Familielede bedien 170 Family members support Goedheid is die strewe om diensbaar te wees vir ander 44 | Engo Jaarverslag / Annual Report

oor te dra ten einde so hoop te bring aan die pasiënt en om hul geloof te versterk Terwyl elke gemeenskap in die land deur ‘n tsoenami van infeksies, smart, pyn en dood getref is, is dit vir Engo se Hospitaalbedieningspan ‘n roeping en Godgegewe voorreg om die lewe en onverganklike hoop in Jesus Christus dag na dag deur middel van die tegnologie en by wyse van spesiale reëlings aan meer pasiënte en hulle geliefdes as ooit tevore te kan bly verkondig. Wat die Here in Jes 45:2 beloof, gebeur ook in hierdie pandemietyd: “Ek self sal voor jou uit gaan en hoogtes gelykmaak. Ek sal bronspoorte oopbreek en sluitbalkevan ysterstukkendkap.”

strengthen their belief. While every community in the country has been hit by a tsunami of infections, grief, pain and death, it is a calling and God - given privilege for Engo's Hospital Ministry team to live and give immortal hope in Jesus Christ day by day through technology and by means of special arrangements to continue to preach to more patients and their loved ones than ever before. What the Lord promises in Isaiah 45: 2 also happens in this time of pandemic: “I myself will go before you and level the heights. I will break open the bronze gates and break thebars of iron.”

When interactive WhatsApp communication with patients and their loved ones was implemented, as well as voicemails (which patients can listen to when it is convenient for them) and many other facets of this digital ministry, it initially felt like plan B to us, but now we are discovering that more patients can be reached per day than ever before and that open conversations from hospital beds take place much more A larger number of patients can be reached daily than was previously possible due to the distance between hospitals. Technology can never be a substitute for true koinonia, but we thank the Lord for all that He has now provided for His Body here on earth.

7. VRYSTAAT KINDER- EN JEUGSORGSENTRUMS 7.1 IDENTIFISERENDE BESONDERHEDE NPO registrasie MaatskaplikeRegistrasieWeldaadsorganisasienommernommerDepartementvanOntwikkeling 7.2 AGTERGROND  Vrystaat Jeugsorgsentrums is ʼn niewinsgewende organisasie wat voltydse versorging bied aan kinders wat deur die Kinderhof verwyder is omdat hulle sorg en beskerming nodig het.

 Kinders van die gemeenskappe wat wees is, kwesbaar is en in risiko omstandighede woon, ontvang ook hulp. State Youth Care Centres is a non profit organisation that full time their they are regarded to need care protectionbya Children’s Court. The service has been in existence for 120 years and is based on a holistic approach, considering all dimensions

 Kinders van beide geslagte en alle ouderdomme word versorg.  ʼn Multikulturele diens word gelewer (Afrikaans, Engels, Sesotho, Zulu en Tswana).

care for children removed from

of

homes as

be in

of life.  Children of both genders and all ages are cared for.  The service is multi cultural (Afrikaans, English, Sesotho, Zulu and Tswana).  Centres/residential units attempt to create a homely atmosphere for the children, and are situated in communities, including informal settlements.  Children from the surrounding communities who are orphaned, vulnerable or at risk also receive support and assistance.  22 Van Heerdenweg / Road, Wilgehof, Bloemfontein, South Africa  12552, Brandhof, Bloemfontein, 9324, South Africa  051 407 7207  082 449 0107  086 696 4402 Direkteur: Residensiële Kindersorg: Mev C Maree Director: Residential Child Care: Ms C Maree  051 407 7207  082 449 0107  christa@vironskinders.org.za043195W4/1/3/3/1/1/8930004959NPO ...skep hoop in die lewens van kinders... ...create hope in the lives of children... 46 | Engo Jaarverslag / Annual Report

7. FREE STATE CHILD AND YOUTH CARE CENTRES 7.1 IDENTIFYING PARTICULARS NPO registration number Public Benefit organisation number Registration Department of DevelopmentSocial 7.2 BACKGROUND  Free

and

 Die diens is 120 jaar oud en het ʼn holistiese uitgangspunt (wat alle lewensfasette dek).

provides

 Sentrums/wooneenhede skep ʼn huislike atmosfeer vir die kinders en is binne die gemeenskappe, ook informele gemeenskappe, geleë.

7.3 VISIE EN MISSIE Visie: Vrystaat Jeugsorgsentrums is ʼn finansieel erkende liefdadigheidsinstansie in die Vrystaat met opgeleide personeel en effektiewe sentrums, wat in staat is om die regte ondersteuning aan kinders te bied om as toegeruste volwassenes ʼn verskil in die lewe te maak.

7.5 DOELSTELLING VAN PROVINSIALE BE HEERRAAD Die Provinsiale Beheerraad beplan, koördineer en fasiliteer die daarstelling en bedryf van jeugsorgsentrums vir kinders in die Vrystaat wat sorgbehoewend of beweerdelik sorgbehoewend is, in samewerking met die Departement van Maatskaplike Ontwikkeling, gemeentes en gemeenskappe, sodat die program koste-effektief, nie-diskriminerend en geïntegreerd is.

DieMissie:missie is om in die basiese behoeftes van kinders te voorsien en hul potensiaal te ontwikkel. Spesiale aandag word gegee aan kinders wat gebrek ly, kwesbaar is en benadeel word.

TheMission:mission is to enhance human well being and help meet the basic needs of children. Particular attention is paid to the needs and empowerment of children who are vulnerable, disadvantaged and impoverished.

7.4 DOEL VAN PROGRAM Om, vanuit ʼn Christelike perspektief, programme wat fokus op beveiliging, versorging, opvoeding, ontwikkeling en behandeling aan soveel kinders as moontlik op ʼn effektiewe en finansieel volhoubare wyse te bied.

7.5 OBJECTIVE OF THE PROVINCIAL GOVER NING BODY

The Provincial Governing Body is responsible for planning, coordinating and facilitating the establishment and running of child and youth care centres in the Free State for children in need of care or allegedly in need of care in co operation with the Department of Social Development, congregations and communities in such a way that the programme is cost effective, non-discriminatory and integrated.

krag gee.Filippense 4:13 47 | Engo Jaarverslag / Annual Report

Ek is tot alles in staat deur Hom wat my

7.3 VISION AND MISSION FreeVision:State Youth Care Centres is a recognised charitable institution in the Free State. It is equipped with trained staff and effective centres to provide the relevant support to children who could, as empowered adults, make a difference in life.

7.4 AIM OF THE PROGRAMME To provide programmes from a Christian perspective which focus on protection, care, education, development and treatment to as many children as possible in an effective and financially sustainable manner.

 Die sentrums voorsien in die basiese behoeftes van die kinders in hulle sorg.

 Die sentrums bevorder opleiding en ontwikkeling van die personeel en lede van die gemeenskappe.

The centres assess children who are in temporary safe care.

7.6 DOELWITTE VAN KINDER EN JEUG SORGSENTRUMS

7.7 MEMBERS OF PROVINCIAL GOVERNING BODY

Dr DJB Kleynhans Ladybrand Ds / Rev DJ Kritzinger Koffiefontein Mnr / Mr D Claassens Bloemfontein Ms J Pottas Bloemfontein Mnr / Mr D Makatla Clocolan Ms M Burger Kroonstad

 Die sentrums doen assessering van kinders wat tydelik in veilige bewaring geplaas is.  Die sentrums stel ʼn permanensieplan en ‘n individuele ontwikkelingsplan vir elke kind op en voer dit deur.

Ms C Maree Bloemfontein Jaarverslag

The Provincial Governing Body meets quarterly. The Governing Bodies of the various centres also meet quarterly.

 Verseker veiligheid en sekuriteit ooreenkomstig wetlike norme en standaarde.

 The centres are managed on a cost effective and sound financial basis.  The centres promote the training and development of the personnel and members of the community.

48 | Engo

NAAM/NAME ADRES/ADDRESS

/ Annual Report

Die Provinsiale Beheerraad vergader kwartaalliks. Die Beheerrade van die verskillende sentrums vergader ook kwartaalliks.

 Die sentrums word op ʼn koste effektiewe en gesondefinansiële grondslag bestuur.

7.6 OBJECTIVES OF CHILD AND YOUTH CARE CENTRES  The centres provide in the basic needs of the children who are in the care of the centres.

 All the programmes are, wherever possible, made available to the community.

 Ensure safety and security in accordance with the legal norms and standards.

 A Permanency plan, care plan and an individual development plan are drawn up for every child in the centre and are executed.

Dr AJ Oosthuizen Bloemfontein

Ds / Rev T Pheko Welkom

7.7 LEDE VAN PROVINSIALE BEHEERRAAD

 Die programme van die sentrums word, waar enigsins moontlik, tot die beskikking van die gemeenskappegestel.

7.8 AARD VAN DIENS 7.8.1 Geregistreerde Kinder- en Jeugsorgsentrums (kinderhuise) 7.8 SCOPE OF SERVICE 7.8.1 Registered Child and Youth Care centres (children’s homes) Sentrum / Centre Ligging / Location Aantal kinders Numberchildrenof Distrik / District: Xhariep Letsemeng Kinder- en Jeugsorgsentrum / Child and Youth Care Centre Koffiefontein 24 Distrik / District: Mangaung Metro Huis Amor / House Amor Willows, Bloemfontein 12 dogters / girls Bolokanang Kinder en Jeugsorgsentrum / Child and Youth Care Centre Maselspoort 30 Carpe Diem Kinder en Jeugsorgsentrum / Child and Youth Care Centre Universitas, Bloemfontein 12 Esperanza Kinder en Jeugsorgsentrum / Child and Youth Care Centre Waterbron 12 Gardenia Kinder en Jeugsorgsentrum / Child and Youth Care Centre Gardeniapark, Bloemfontein 12 Gladstoneweg Kinder en Jeugsorgsentrum / Child and Youth Care Centre Bayswater, Bloemfontein 12 Ntlo Ya Tsotello / House of Compassion Willows, Bloemfontein 24 Ons Kinder en Jeugsorgsentrum (x8) / Our Child and Youth Care Centre (x8) Willows, Bloemfontein 122 Tshepang Kinder en Jeugsorgsentrum / Child and Youth Care Centre Ferreira, Bloemfontein 12 Distrik / District: Lejweleputswa Eikelaan Kinder- en Jeugsorgsentrum / Child and Youth Care Centre Bothaville 12 Maanblom Kinder en Jeugsorgsentrum / Child and Youth Care Centre Virginia 12 Merafong Kinder en Jeugsorgsentrum / Child and Youth Care Centre Seemeeupark,Welkom 12 seuns / boys Nala re Thabile Kinder- en Jeugsorgsentrum / Child and Youth Care Centre Naledi, Bothaville 30 Thusano Kinder en Jeugsorgsentrum / Child and Youth Care Centre Mosilo, Theunissen 15 Welriedal Kinder en Jeugsorgsentrums (x2) / Child and Youth Care Centre (x2) Riebeeckstad 24 Welkom Kinder- en Jeugsorgsentrum / Child and Youth Care Centre Welkom 12 Winburg Kinder en Jeugsorgsentrum (x2) / Child and Youth Care Centre (x2) Winburg 30 49 | Engo Jaarverslag / Annual Report

7.9 OMVANG VAN DIENS  Totale aantal kinders in Kinder en Jeugsorgsentrums versorg gedurende die boekjaar: 7.9 EXTENT OF SERVICE  Total number of children who received care in Child and Youth Care centres during the financial year: Distrik / District: Thaba Mofutsanyane CharlotteTheron Kinder- en Jeugsorgsentrum (x9) / Child and Youth Care Centre Bethlehem 123 David’s Place Ficksburg 12 Dumisani Kinder en Jeugsorgsentrum / Child and Youth Care Centre Zamani, Memel 16 Gedenk Kinder en Jeugsorgsentrum / Memorial Child and Youth Care Centre Ladybrand 12 Hlohloloane Kinder en Jeugsorgsentrum / Child and Youth Care Centre Clocolan 30 Lefika Kinder en Jeugsorgsentrum / Child and Youth Care Centre Kestell 12 Marquard Kinder en Jeugsorgsentrum / Child and Youth Care Centre Marquard 16 Senekal Kinder en Jeugsorgsentrum / Child and Youth Care Centre Senekal 12 Vrede Kinder en Jeugsorgsentrum / Child and Youth Care Centre Vrede 12 Distrik / District: Fezile Dabi Sasolburg Kinder en Jeugsorgsentrums (x2) / Child and Youth Care Centre (x2) Sasolburg 24 Viljoenskroon Kinder en Jeugsorgsentrum / Child and Youth Care Centre Viljoenskroon 12 Ringerstraat Kinder en Jeugsorgsentrum / Child and Youth Care Centre Heilbron 12 Presidentia Kinder en Jeugsorgsentrum / Child and Youth Care Centre Kroonstad 12 Totaal / Total: 724 Manlik Male Vroulik Female Totaal Total Swart / Black 215 231 446 Bruin / Coloured 45 40 85 Wit / White 187 163 350 Totaal / Total 447 434 881 50 | Engo Jaarverslag / Annual Report

 Ouderdomsverspreiding van inwoners soos op 31 Maart 2022: Op 31 Maart 2022 het 18% van die kinders in tydelike veilige bewaring verkeer.  Vernaamste redes vir plasing: Die afgelope boekjaar is 213 nuwe kinders opgeneem teenoor 169 die vorige boekjaar. Die redes wat aan die Kinderhof voorgelê is, was soos Hierdievolg: kinders is deur die volgende organisasies sorgbehoewend bevind:  Age distribution of residents as on 31 March 2022:  On 31 March 2022, 18% of the children were in temporary safe care.  Main reasons for placement: During the past financial year 213 new children were admitted compared to 169 of the previous year. The reasons presented to the Children’s Court Thewere:following organisations found the children in need of care: 0 5 jaar / year 6 10 jaar / year 11 15 jaar / year 16 18 jaar / year 18+ jaar / year 9% 21% 45% 19% 6% Omstandighede wat kind ernstig benadeel of risiko vir ‘n kind inhou 26% Circumstances risky or detrimental to a child Verlate, wees of sonder bestaansmiddele 9% Abandoned, orphaned, without basic means of survival Mislukte pleegsorg 8% Failed foster care Verwaarlosing en/of mishandeling 9% Neglect and abuse Eksploitasie van kind 5% Exploitation of child Onbeheerbare gedrag 9% Display behaviour that cannot be controlled Risiko as kind sou terugkeer na ouer 23% May be at risk if returned to custody of parent Ander 11% Other Engo Gesinsorg 30% Engo Family Care Departement van Maatskaplike Ontwikkeling 37% Department of Social Development Vrystaat Versorging in Aksie 15% Free State Care in Action Vereniging vir Kinder en Gesinsorg 14% Child Welfare Ander 4% Other 51 | Engo Jaarverslag / Annual Report

114 576 Food parcels Vervoer 354 102 222 678 Transport Ander 34 0 2 36 Other 52 | Engo Jaarverslag / Annual Report

25

3

in

 Kinders wat sentrums verlaat het: Spesiale programme word aangebied vir kinders wat in die gemeenskapgeïntegreer word. Die kinders wat die sentrums die afgelope jaar verlaat het, was gemiddeld 2 jaar 10 maande in die Aantalsentrums.kinders wat die sentrums verlaat het: 172 kinders  Redes vir verlating van die sentrums:  Vakansie- en naweekplasings:

Elke kind het die behoefte aan kontak met iemand buite die kinder en jeugsorgsentrum wat vir hom omgee en in hom as persoon belangstel. Hierdie verhouding gee betekenis aan die kind se lewe en skep vir hom hoop vir die toekoms. Die kinder en jeugsorgsentrums moedig kinders en hul families aan om verhoudings te koester en te verstewig. Die sentrums voorsien kospakkies en vervoer aan kinders om dit vir hulle moontlik te maak om hulle families gedurende vakansies te besoek.

Dros

43

Aangeneem 5

Oorlede 0 Passed away Kinders in tydelike veilige bewaring elders geplaas 45 Temporary Safe Care children placed elsewhere Oorplasings 28 Transfers Swart Black Bruin Coloured Wit White Totaal Total Voedselpakkies 370

 Children who have left the centres: Special programmes are offered to children who are integrated into the community. The children, who have left the centres during the previous year, spent an average of 2 years and 10 months in the centres. Number of children who have left the centres: 172 children  Reasons for leaving the centres:  Holiday and weekend placements: Every child needs contact with someone outside of the child and youth care centre that cares about him and shows interest in him as a person. This relationship gives meaning to the child’s life and creates hope for the future. The child and youth care centres encourage children and families to nurture these relationships by organising regular contact and day visits. The centres make visiting of family during holidays possible by providing food parcels and transport. Adopted Herenig met familie Reunited with family care Integrasie gemeenskap (>18 jaar) Integration into the community (>18 years) vir langer as 6 maande Absconded (longer than six months) 92

Pleegsorgplasing 23 Foster

 Approved holiday homes:

After admittance the basic needs of the child are seen to and support is given with the process of adjustment. Attention must be paid to the basic education and the participation in the routine and structure to ensure that the child experience a feeling of safety and security.

Sommige kinders het nie ouers nie of kan nie vakansies by hul ouers of familie deurbring nie en word dan by goedgekeurde vakansie ouers geplaas. Langtermyn emosionele verhoudings word tussen die kind en vakansie ouers opgebou en dit word vir die kind soos ‘neiefamilie.

Relationships with family members are in some cases not viable. Non family volunteers are then approved as holiday parents. Long term emotional relationships are built between the child and the holiday parents and they become like the child’s own family.

During this period 11 new holiday parents were recruited, screened and empowered. There are currently 146 children who have no contact with their parents or family. They are not interested in the children or not competent to take the responsibility. There are 129 orphans.

Congregations, volunteers and donors make it possible for the children to go on holiday, for example sea holidays, holiday resorts, camping and farm holidays  Care and treatment programme: Children who are placed in a child and youth care centre usually experienced a lot of trauma, loss and abuse and these specific needs should be considered when placing a child.

An individual development programme is drafted for the child within the first three months. The child and his parents are involved with the planning of the programme. The child’s fears, wishes, potential and development needs are taken into consideration.

 Goedgekeurde vakansiehuise: Gedurende die boekjaar is 11 nuwe vakansie ouers gewerf, gekeur en bemagtig. Daar is tans 146 kinders wat niemand vir “eie” het nie omdat familie nie in hulle belangstel nie of nie bevoeg is om hulle vir vakansies te neem nie. Daar is 129 Gemeentes,weeskinders.vrywilligers en donateurs maak dit vir hierdie kinders moontlik om met vakansie te gaan, byvoorbeeld seevakansies, vakansie oorde, kampeer en plaasvakansies

 Versorgings- en behandelingsprogram:

Kinders wat in die kinder en jeugsorgsentrum geplaas word, het gewoonlik baie trauma, verlies en misbruik beleef en het elkeen sy eie spesifieke behoeftes wat in ag geneem moet word wanneer die kindgeplaas word. Na opname word daar eers in die kind se basiese behoeftes voorsien en word ondersteuning aan die kind gebied met die proses van aanpassing. Daar moet gewoonlik baie aandag geskenk word aan basiese opvoeding en die inskakeling by ’n roetine en struktuur om te verseker dat die kind ’n gevoel van veiligheid en sekuriteit ervaar.

The social worker of the youth care centre is the key therapist, who sees to the execution of the programme and helps the child to process trauma and loss. The development plan is reviewed and adjusted yearly. 2021/2022

2019/2020 2020/2021

Swart / Black 84 82 84 Bruin / Coloured 17 26 10 Wit / White 101 146 158 Totaal / Total 202 254 252 53 | Engo Jaarverslag / Annual Report

Binne die eerste drie maande word daar vir die kind ’n individuele ontwikkelingsprogram opgestel. Die kind en sy ouers word by die beplanning betrek en die kind se vrese, wense, potensiaal en ontwikkelingsbehoeftes word in ag geneem. Die maatskaplike werker van die jeugsorgsentrum is die sleutelterapeut, wat toesien dat uitvoering gegee word aan die program en wat die kind help om trauma en verliese te verwerk. Die ontwikkelingsprogram word jaarliks hersien en aangepas.

/

 Physical care: Meals are provided according to a balanced menu and the tastes of the different cultural groups are taken into consideration. Although it is a challenge to balance the budget in some of the youth care centres, in natura donations from the community and congregations ensure that the children have sufficient food.

|

Verskeie kinders wat MIV positief is, word versorg. Op 31 Maart 2022 was daar 78 kinders in die sentrums wat kroniese siektes het.

 Spiritual care: Children receive a Bible with admission. Family devotions form part of the daily programme. All the centres have regular spiritual sessions with the children. The children have access to individual counsellors as needed. Each child is affiliated with a local congregation from various denominations.

The child and youth care centres are thankful for the donations of clothes which ensure that the children are neatly and tastefully dressed, so that they do not feel Theinferior.children are taken for medical examinations and treatments as the needs occur. 26 doctors gave their services for free in the past year and 15 dentists, 11 optometrists, 7 occupational therapists, 9 psychologists, 1 psychiatrist, 5 pedia tricians, 4 speech therapists and 2 audiologists also delivered their services for free to the youth care Severalcentres.

Christen Gemeente 8% Christian Congregation

Kinders word vir mediese ondersoeke en behandeling geneem soos nodig. Behalwe vir 26 geneeshere wat hulle dienstegratis of teen ‘n spesiale tarief aangebied het, was daar die afgelope jaar 15 tandartse, 11 oogkundiges, 7 arbeidsterapeute, 9 sielkundiges, 1 psigiater, 5 pediaters, 4 spraakterapeute en 2 oudioloë wat gratis dienste aan kinders van die jeugsorgsentrums gelewer het.

HIV positive children are cared for. The centres had 78 children with chronic illnesses on 31 March 2022

Victorious Living Ministry 4% Victorius Living Ministry Ander 18% Other 54 Engo Jaarverslag Annual Report

NG Kerk 59% Dutch Reformed Church

Liggaamlike versorging: Maaltye word voorsien volgens ‘n gebalanseerde spyskaart wat aangepas word om in die smaak van die verskillende kultuurgroepe te val. Alhoewel dit by sommige jeugsorgsentrums ‘n uitdaging is om die voedselbegroting te laat klop, verseker die deurlopende in natura bydraes vanuit die gemeen skap en vanaf gemeentes dat diekinders nie gebrek ly nie. Dit is dan ook in ‘n groot mate te danke aan skenkings van klere dat die kinder- en jeugsorgsentrum kan toesien dat die kinders netjies en smaakvol geklee is sodat hulle nie minderwaardig hoef te voel nie.

 Geestelike versorging: Kinders ontvang met opname ʼn Bybel. Huisgodsdiens is deel van die daaglikse program. Al die sentrums het gereelde geestelike sessies met die kinders. Die kinders het toegang tot individuele beraders soos nodig. Al die kinders skakel by plaaslike gemeentes van verskillende denominasies in.

Metodiste Kerk 5% Methodist NG Kerk in Afrika 6% Dutch Reformed Church in Africa

 Sport en Kulturele aktiwiteite: Kinders is betrokke by ʼn groot verskeidenheid van sportaktiwiteite en verskeie kinders presteer op sportgebied. Hierdie boekjaar het 20 kinders die provinsie verteenwoordig in hul ouderdomsgroepe in atletiek, hokkie, gimnastiek, swem en judo. Daar was die afgelope jaar 31 vrywilligers betrokke by afrigting van sport. Die kinders neem deel aan kuns, dans, drama, modelwerk, debat, spelkompetisies en skaak. Verskeie sentrums se kinders bied jaarliks vir die gemeenskapʼn opvoering aan.

Daar is 75 vrywilligers wat individuele hulp aan kinders verleen het met huiswerk. 14 Kinders is in die Top 10 in hul grade. Daar is 12 kinders wat op hul skole se Verteenwoordigende Raad van Leerders dien. Twee seuns is onderhoofseuns. Daar is tans 9 kinders wat besig is met tersiêre studie.

 Kinders in die gemeenskappe wat dienste by die jeugsorgsentrums ontvang: Die sentrums help kinders in krisissituasies of wanneer daar nie ander dienste in die gemeenskap beskikbaar is nie. Kinders kom soms uit hul eie na die sentrums vir hulp. o Die afgelope jaar is 62 kinders na ure na die sentrums gebring vir beveiliging.  Sport and Cultural activities: Children participate in multiple sporting activities and many children excel in this field. This financial year, 20 children represented the province in their age groups in athletics, hockey, gymnastics, swimming and judo. In the past year, there have been 31 volunteers involved in coaching sports. The children take part in art, dance, drama, modelling, debate, choir, spelling competitions and chess. Several centres present an annual concert to the community.  Scholastic integration: Children of school going age attend a public school. Newly admitted children often struggle to achieve expected normal outcomes in school and require special attention with schoolwork. In some cases, the children were frequently absent from school or were without the necessary stimulation and support. Occupational therapy and extra classes help children to catch up where necessary. There are 75 volunteers who assist children individually with school work. 14 Children are in the Top 10 in their grades. There are 12 children who serve on their schools’ Council of Learners. Two of them are deputy head boys. There are 9 children who are currently studying at tertiary institutions.

o During the past year 62 children were admitted after hours for safeguarding.

 Children from the community who receive services at the youth care centres: The centres assist children at risk and help when other services are not available in the communities. Children often approachthe centresfor assistance.

 Skolastiese inskakeling: Die kinders wat skoolpligtig is, woon openbare skole Feitlikby. al die kinders wat nuut opgeneem word, het skolastiese agterstande. Hulle het nie gereeld skool bygewoon nie of het nie die nodige stimulering en ondersteuning ontvang nie. Deur middel van arbeidsterapie en ekstra klasse word gepoog om agterstande uit te wis.

55 | Engo Jaarverslag / Annual Report

o 102 Kinders van die gemeenskappe is geassesseer om korrekte plasings te verseker. o Daar is 1 meisie versorg wat ʼn krisis met swangerskap ondervind en ondersteuning benodig het. Voorsiening in basiese behoeftes van kinders van die gemeenskap:  insluitendLewensvaardigheidsprogrammerekreasie,kulturele en godsdienstige programme en hulp met skoolwerk: Nasorgdienste is aan 40 voormalige inwoners gebied. 7.10 PERSONEEL SOOS OP 31 MAART 2022 Die kinderversorger van die jaar is mev Rosemarie Jantzen van Ons Kinder en Jeugsorgsentrum (KJSS). o 102 Children from communities were assessed to ensure proper placement. o 1 Girl, who experienced a crisis due to pregnancy, were supported. Provision for basic needs of children from the community:  Life skill programmes, including recreation, cultural and spiritual programmes and help with schoolwork: After care services were provided to 40 former residents. 7.10 PERSONNEL AS ON 31 MARCH 2022 The child and youth care workers of the year are ms Mrs Rosemarie Jantzen from Our Child and Youth Care Centre (CYCC) is the child care worker of the year. Voedsel / Food Kleding / Clothes 2019/2020 2020/2021 2021/2022 2019/2020 2020/2021 2021/2022 Swart / Black 1 908 1 017 1 657 189 1 684 3 772 Bruin / Coloured 379 295 974 24 556 1 804 Wit / White 1 022 1 699 1 062 33 1 021 2 207 Totaal / Total 3 309 3 011 3 693 246 3 261 7 783 Swart / Black 719 Kleurling / Coloured 137 Wit / White 552 Totaal / Total 1 408 Prinsipaal maatskaplikewerkers 6 Principal social workers Maatskaplike werkers 17 Social workers Kinderversorgers 89 Child and youth care workers Administratiewe personeel 13 Administrative staff members Assistente 79 Assistants Terreinbestuurders 5 Factotums Ander 4 Other Totaal 213 Total 56 | Engo Jaarverslag / Annual Report

7.12 VRYWILLIGERS ʼn Vrywilliger is ʼn persoon wat tyd, kundigheid of middele tot die beskikking van die kinder en jeugsorgsentrums stel sonder enige materiële Vrywilligersvergoeding.

was presented for the first

7.11 FINANCIAL SITUATION The auditors are PriceWaterhouse Coopers Unit cost per child per month: 5 155,91 In the past year a lot of effort has been ‘Omgie’day time on 29 October A is

2021. Many schools were involved in this project. 7.12 VOLUNTEERS

wat deurlopend betrokke is, verrig die volgende take:

7.11 FINANSIËLE OMSTANDIGHEDE Die ouditeure is PriceWaterhouse Coopers. Eenheidskoste per kindper maand: R 5 155,91 Daar is die afgelope jaar weer baie moeite gedoen met bemarking en fondswerwing. Omgiedag is vir die eerste keer op 29 Oktober 2021 aangebied. Baie skole is by hierdie projek betrek.

R

put into marketing and fundraising.

a person who provides the child and youth care centres with time, expertise or resources without receiving material compensation. Volunteers who are continuously involved contribute by executing thefollowing tasks: Totale inkomste / Total income: R 52 740 410 Totale uitgawe / Total expenditure: R 50 505 668 Bronne van inkomste / Sources of income: Subsidie van Departement Maatskaplike Ontwikkeling / Subsidy from the Department of Social Development: R 34 750 000 Bydraes van die gemeenskap / Contributions from the community: R 10 602 848 Bydraes van die kerke / Contributions from churches: R 1 828 711 Fondsinsameling / Fundraising: R 826 010 Ander / Other: R 4 732 841 Beheerraadslede, lede van kindersorgkomitees, finansiële komitees en ander komitees / Members of the governing body, members of child care committees, financial committees and other committees 278 Fondsinsameling en bemarking / Fundraising and marketing 124 Vakansie ouers / Holiday parents 252 Verjaarsdag ooms en tannies / Birthday uncles and aunts 128 Direkte dienste aan kinders (versorging, sosiale, geestelike, kulturele en sportaktiwiteite) / Direct services to children (care, social, spiritual, cultural and sporting activities) 412 Professionele dienste sonder vergoeding (dokters, fisioterapeute, ens) / Professional services without compensation (doctors, physiotherapists, etc.) 80 Totaal: / Total: 1 274 57 | Engo Jaarverslag / Annual Report

volunteer

Currently Negemadi present training in 2 accredited qualifications, short courses and professional development courses for social workers and social auxiliary workers. The personnel are continuously attending to the development of learning material that training is a high the Management Board

8.

of

of Engo decided that services are not financial sustainable. Groups that already started their training will be completed. Once all the learners received their certificates all operations of Negemadi will be terminated.  22 Van Heerdenweg / Road, Wilgehof, Bloemfontein, South Africa  12552, Brandhof, Bloemfontein, 9324, South Africa  051 407 7222  051 525 2015  info@engo.co.za  Direkteur:www.engo.co.zaNegemadi:Me M Nortje Director: Negemadi: Ms M Nortje  051 407 7231  083 407 5904  madelein@engo.co.za 005 072 SDP1221/18/00103HW591A1006245NPO 59 | Engo Jaarverslag / Annual Report

to ensure

Gedurende 2020 het Engo Beheerraad besluit dat die diens nie finansieël volhoubaar is nie. Groepe wat reeds hul opleiding begin het, is voltooi. Negemadi se werksaamhede word gestaak sodra die sertifisering van alle leerders wat hulle kwalifikasie voltooi het, afgehandel is. NEGEMADI 8.1 IDENTIFYING PARTICULARS registration number HW Seta Accreditation numberQCTO 8.2 BACKGROUND During a general synod meeting is Free State and KwaZulu Natal’s synodical areas were requested to examine the possibility of accredited training to volunteers. A team of professionals has developed training material. The development of learning material according to the expected outcomes established by SAQA, was a slow and time consuming process.

8. NEGEMADI 8.1 IDENTIFISERENDE BESONDERHEDE

NPO registrasie nommer HW Seta Akkreditasie nommer QCTO 8.2 AGTERGROND Tydens ʼn algemene sinode vergadering is Vrystaat en KwaZulu Natal se sinodale gebiede versoek om die moontlikheid van geakkrediteerde opleiding aan vrywilligers te ondersoek. ʼn Span professionele persone het opleidingsmateriaal ontwikkel. Die ontwikkeling van leermateriaal volgens die verwagte uitkomste gestel deur SAQA, was ʼn langsame en tydrowende proses. Tans bied Negemadi opleiding aan in 2 geakkrediteerde kwalifikasies, kort kursusse en professionele ontwikkelingskursusse vir maatskaplike werkers en maatskaplike hulpwerkers. Die personeel gee deurlopend aandag aan die ontwikkeling van die leermateriaal ten einde te verseker dat opleiding wat aangebied word van ‘n hoë standaard is en tred hou met nuwe ontwikkelings .

NPO

quality and keep up with new Duringtrends. 2020

8.5 SCOPE AND EXTEND OF THE SERVICE

Negemadi is accredited with HWSeta and QCTO. The main campus where the courses are offered is in Bloemfontein, but if large groups are interested to be trained in other towns it can be arranged with the Director.

 Om goed nagevorsde, goed ontwikkelde opleidingsmateriaal aan individue en maatskappye te voorsien wat gebasseer is op hulle behoeftes.

8.5 AARD EN OMVANG VAN DIE DIENS

 Om ondersteuning en hulp aan studente te verleen om hulle persoonlike leer ondervinding te verbeter.

ToMission:provide affordable, well researched and well developed formal skills training and short courses to enable individuals that they can enter the labour market and is empowered to enhance their quality of life.

8.4 DOELWITTE

 To have motivated, well trained and equipped facilitators, assessors and moderators to ensure quality training and fair assessments.  To ensure that practical experience is obtained by creating opportunities where individuals can obtain experience in the workplace.

8.4 OBJECTIVES  To provide well researched and well developed training material to individuals and companies that is based on their needs.

ToVision:establish a training institute that focuses on human development and personal growth, which give quality, yet affordable training to individuals to empower them andgive them hope.

8.3 VISION AND MISSION

 Om kort kursusse en formele opleiding te bied wat bekostigbaar is vir individue wat nie voorheen die geleentheid gehad het om te studeer nie.

 Om te verseker dat praktiese ondervinding opgedoen word deur geleenthede te skep waar individue in die werksplek ondervinding kan opdoen.

 To provide short courses and formal training that is affordable to individuals who previously did not have the opportunity to study.

60 | Engo Jaarverslag / Annual Report

 To provide leaners with support and assistance to enhance their personal and learning experience.

 Om gemotiveerde, goed opgeleide en toegeruste fasiliteerders, assessors en moderators in diens neem wat kwaliteit opleiding en billike assesserings verseker.

8.3 VISIE EN MISSIE Visie: Om ‘n opleidingsinstituut te vestig wat fokus op menslike ontwikkeling en persoonlike groei en wat kwaliteit en tog bekostigbare opleiding bied sodat individue daardeur bemagtig kan word en hoop het vir die OmMissie:toekoms.bekostigbare, goed nagevorsde en goed ontwikkelde formele opleiding en kort kursusse aan te bied, sodat individue instaat gestel word om die arbeidsmark te betree en bemagtig word om hulle lewenskwaliteit te verbeter.

Die hoofkampus waar kursusse aangebied word is in Bloemfontein, maar indien groot groepe vra om op ander dorpe opgelei te word kan dit so met die Direkteur van Negemadi gereël word.

 Om voortdurend leermateriaal op te dateer sodat leerders die nuutste inligting ontvang in kursusse.

Negemadi is geakkrediteer by HWSeta en QCTO.

 To constantly update learning material so that leaners are provided with the newest information on the market.

 Child & Youth Care work

 Maatskaplike Hulpwerk

During 2017 Negemadi applied for accreditation at QCTO to present the Social Auxiliary Work Course on NQF Level 5. This accreditation was granted and the design team at Negemadi is currently in the process of developing new learning material for the NQF level 5 course.

During 2017 Negemadi applied for accreditation at QCTO to present the Child and Youth Care Course on a NQF Level 5. This accreditation was granted and the design team at Negemadi is currently busy developing the new learning material for the NQF Level 5 course. | Engo Jaarverslag

61

8.5.1 Accredited Training  The Social Auxiliary Work After completing the course the social auxiliary workers will be able to work in the social work team to improve the social wellbeing of the community and Socialindividuals.Auxiliary Work is a one year course. The learning material consist of 15 modules which include case work, group work and community work. The learners also write a midyear and end of year examination. Leaners attend classes twice a month.

Negemadi bied ook kort kursusse aan wat fokus op ontwikkeling van menslike potensiaal en kommunikasie vaardighede. Kursusse vir maatskaplike werkers wat fokus op hul professionele ontwikkeling, sowel as kursusse vir onderwysers oor die hantering van sekere sosiale probleme bykinders is ook beskikbaar.

The Child and Youth Care work course focuses on development support, care and the rights of children and adolescents as well as those with special needs in a child and youth care centre, the family context and the community as well as the life space of children/youth. After completing the course learners will be able to function as part of a social work team. Practical training at a child and youth care center or a welfare organization is required.

8.5.1 Geakrediteerde Kursusse

2017 het Negemadi aansoek gedoen by QCTO vir akkreditasie om die maatskaplike hulpwerk kursus op NQF Vlak 5 aan te bied. Akkreditasie is toegestaan en Negamadi se ontwikkelingsspan is tans besig om die leermateriaal vir die NQF vlak 5kursus te ontwikkel.  Kinder & Jeugsorgwerk Die Kinder en Jeugsorgwerk opleiding fokus op die ontwikkeling, hulpverlening, sorg en regte van kinders en adolessente. Die opleiding fokus ook op die spesiale behoeftes van kinders in die kinder en jeugsorgsentrum, die familie en gemeenskap en die lewensruimte van kinders en jeug. Die leerders sal met die voltooiing van die kursus toegerus wees om as deel van ‘n maatskaplike werk span te kan funksioneer Die leerders doen praktiese opleiding by ‘n kinderen jeugsorgsentrum of maatskaplike organisasies. Gedurende 2017 het het Negemadi aansoek gedoen by QCTO vir akkreditasie om die Kinder- en Jeugsorg kursus op ‘n NQF Vlak 5 aan te bied. Akkreditasie is toegestaan en Negamadi se ontwikkelingsspan is tans besig om nuwe leer materiaal te ontwikkel vir die NQF Vlak 5 kursus. Negemadi also offers short courses focusing on development of human potential and communication Coursesskills. for social workers which focus on their professional development, as well as courses for teachers on dealing with certain social problems in children are also available.

Nadat maatskaplike hulpwerkers hierdie kursus voltooi het sal hulle instaat wees om saam met die maatskaplike werk span te kan werk om die maatskaplike ontwikkeling van die gemeenskap en individue te bevorder. Maatskaplike hulpwerk is ‘n een jaar kursus. Die opleidingsmateriaal bestaan uit 15 modules wat gevallewerk, groepwerk en gemeenskapswerk insluit. Die leerders skryf ‘n halfjaar en eindeksamen. Leerders woon twee dae per maand klas Gedurendeby.

/ Annual Report

8.5.2 Aantal Leerders ‘n Totaal van 1 267 leerders is sedert 2011 deur Negemadi opgelei. Tydens ‘n Beheerraadsvergadering in 2020 is die besluit geneem dat Negemadi alle opleiding sal staak aan die einde van Oktober 2021. Hierdie besluit is genoodsaak as gevolg van ekonomiese druk waaronder gemeenskappe verkeer wat daartoe bydra dat daar nie voldoende leerder getalle is nie. Leerders wat tans in opleiding is se opleiding en sertifisering word afgehandel voordat Negemadi amptelik sal sluit. 8.7 PERSONEEL 8.5.2 Number of Learners A total number of 1 267 learners was trained by Negemadi since 2011. At a Governing Body meeting in 2020, it was decided that Negemadi would discontinue all training at the end of October 2021. This decision was forced due to economic pressures on communities that contribute to insufficient learner numbers. Learners who are currently in training will have their training and certification completed before Negemadi officially closes. 8.7 PERSONNEL AuxiliarySocialWork andChildYouthCare coursesShort Total 2015/2016 8 23 31 2016/2017 19 12 234 265 2017/2018 38 19 10 67 2018/2019 29 49 93 2019/2020 48 49 97 2020/2021 14 14 Deeltydse Assessor 3 Part time Assessor Deeltydse Moderator 1 Part time Moderator Deeltydse Administratiewe personeel 3 Part time Administrative personnel The greatest education is the knowledge of God -Lailah Gifty Akita62 | Engo Jaarverslag / Annual Report

individual

9.3

and needs.  22 Van Heerdenweg / Road,

 051 407 7234  051 525 2015  info@engo.co.za  Direkteur:www.engo.co.zaGestremdesorg: Mev M Nortje Director: Disabled Care: Ms M Nortje  051 407 7231  083 407 5904  madelein@engo.co.za Lewe met hoop Live in hope 64 | Engo Jaarverslag / Annual Report

 12552,

9. SERVICE TO PERSONS WITH DISABILITIES 9.1 IDENTIFYING PARTICULARS 9.2 BACKGROUND A disability can be a moderate to a severe restriction of a person's ability to function or perform daily activities independently. This is often the result of a physical, sensory, communicative, intellectual or mental impairment. All the centers for persons with disabilities originated as the result of a parent, with a mature disabled child, who identified the need of his own child to socialize with others under the same circumstances. There was also a need to learn skills. The centers have grown from small informal groups to fully operating registered programs. AIM OF THE PROGRAMME To provide programmes that, from a Christian perspective, focus on the optimal functioning of disabled adults, according to every individual’s specific abilities. OF CENTRES  To offer programmes that focus on the skills development of the disabled adult. create the opportunity social rehabilitation, according to every member’s abilities Wilgehof, Bloemfontein, South Africa Brandhof, Bloemfontein, 9324, South Africa

9. DIENSTE AAN PERSONE MET GESTREMDHEDE 9.1 IDENTIFISERENDE BESONDERHEDE

9.3 DOEL VAN DIE PROGRAM Om vanuit ʼn Christelikeperspektief, programme aan te bied wat fokus op die optimale funksionering van volwasse gestremde persone volgens elke individu se spesifieke vermoëns.

for

Gestremdheid beteken die matige tot ernstige beperking van ‘n persoon se vermoë om selfstandig te kan funksioneer of om daaglikse aktiwiteite uit te kan voer. Dit is dikwels die gevolg van ‘n fisieke, sintuiglike, kommunikatiewe, intellektuele of verstandelike hindernis. Die sentrums vir persone met gestremdhede het al twee hul ontstaan gehad omdat ʼn ouer met ʼn gestremde volwasse kind die behoefte by hul eie kind geïdentifiseer het aan sosialisering met ander in soortgelyke omstandighede. Die behoefte was ook om vaardighede aan te leer. Die sentrums het gegroei vanaf ʼn klein informele groepie tot volwaardige geregistreerde programme.

 To

9.4 DOELWITTE VAN SENTRUMS  Om programme aan te bied wat fokus op vaardigheidsontwikkeling van die volwasse gestremde persoon.  Om geleentheid vir sosiale rehabilitasie te skep volgens elke lid se individuele vermoë en behoeftes.

9.4 GOALS

9.2 AGTERGROND

9.5 VOORSITTERS VAN BEHEERRADE

Name of centre of service Dorp Sentrum

9.5 CHAIRPERSONS OF GOVERNANCE BOARDS 9.6 NATURE AND EXTENT OF SERVICE

NAAM/

Lede word betrek by sosiale, kulturele godsdienstige en kreatiewe programme en word deurlopend bemagtig om die gestremdheid waarmee hul saamleef te hanteer.

uit die gemeenskap, vereensaam en leef sosiaal geïsoleerd. Die doel van die sentrums is om aan hulle ʼn plekkie binne ʼn eiesoortige groep, wat soos hulle is, asook binne die gemeenskap te gee. Hulle sosialiseer binne hul eie groep en beleef hier Baieaanvaarding.vanhierdie lede kom uit swak maatskaplike omstandighede en het ʼn doellose lewenstyl. Die sentrums bied aan hierdie volwasse gestremde personeʼn sin en betekenis in die lewe. Hierdie sentrums skep ʼn veilige omgewing vir volwasse gestremde persone waarin hulle optimaal, volgens elkeen se individuele vermoëns en beperkings kan funksioneer. Hier ontvang hulle onder toesig die nodige leiding en Ledeontwikkelingsgeleenthede.wordversorg,leerverskeie

9.6 AARD EN OMVANG VAN DIENS

vaardighede, soos rottang vlegwerk en naaldwerk aan en ontvang ook opleiding in ʼn volwasse geletterdheidsprogram.

/ Town Ebenhaeser

Naam van sentrum

Members are continuously encouraged to take ownership of their situation. NAME ADRES/ADDRESS

Ds / Rev H de Kock Salileni Dagsorgsentrum, Bethlehem Salileni Day care centre, Bethlehem Mnr / Mr H Venter Ebenhaeser Sentrum, Viljoenskroon Ebenhaeser Centre, Viljoenskroon

Persons with disabilities often feel excluded from the community and lonely. They often live socially isolated. These centres succeed in placing them in a group of their own kind. They socialise in this group and experience acceptance. Many of these members come from a poor social background and have an aimless way of living. These centres provide the adult disabled person with an aim and purpose in life. These centres create a safe environment for adult disabled persons, wherein according to their individual abilities, they can function to their optimum ability. Here, under supervision, they receive the necessary guidance and opportunities to Membersdevelop.

Dienste gelewer / Services rendered Frekwensie van diens / Frequency

vir Gestremdes Ebenhaeser Centre for the Disabled Residensieël Residential Deurlopend Continuously Viljoenskroon Salileni Sentrum vir Gestremdes Salileni Centre for the Disabled Beskermende werkswinkel Protected Workshop Weekliks Soggens Weekly mornings Bethlehem onbeskryflikGenadegroot 65 | Engo Jaarverslag / Annual Report

Persone met gestremdhede voel dikwels uitgesluit

are cared for; learn various skills, such as the plaiting of cane and needlework. They also receive education in an adult literacy program.

/

survival of

9.7 PERSONEEL

members of the programmes and activities, fundraising

Sonder die betrokkenheid en ondersteuning van die gemeenskap, sal die diens nie gelewer kan word nie. Gedurende 2021/2022 het 16 vrywilligers op ‘n permanente basis ingeskakel. Hierdie persone is betrokke op verskeie wyses, as lede van die beheerraad, betrokke by die lede en aktiwiteite, behulpsaam met fondsinsamelings en vele meer.

services.

COMMUNITY INVOLVEMENT

Die COVID 19 pandemie se inperkingsvlakke en regulasies het steeds ‘n impak op dienste gehad en dienste by Salileni nie ten volle gelewer word soos voorheen nie. Die diens by Ebenhaeser kon steeds onverpoos voortgaan. Die COVID 19 voorkomings maatreëls is streng toegepas.

Die steun wat die programme ontvang ten opsigte van donasies, in natura skenkings, spesiale tariewe vir byvoorbeeld instandhoudingswerk ens., verseker dat die diens kan oorleef.

A Total of 35 adult disabled persons are reached per month. 9.8 Engo Free State cannot render this service without the involvement of the community. During 2021/2022 there were 16 volunteers assisted permanently with These volunteers are involved in various ways: involved with the and much more. e.g. ensure the the

as members of governance boards,

services. Bestuurders 2 Managers Projekbestuurders 1 Project Managers Geregistreerde verpleegster 1 Registered nurse Versorgers 8 Caregivers Algemene Assistente 1 General Assistants Totaal 13 Total Kulturele groep / Cultural group Manlik / Male Vroulik / Female Sotho sprekend 6 4 Afrikaans sprekend 14 11 Totaal / Total 20 15 66 | Engo Jaarverslag / Annual Report

9.7 PERSONNEL

The COVID 19 pandemic's restriction levels and regulations still had an impact on services and the service at Salileni could not be fully delivered as before. The service at Ebenhaeser could still continue unabated. The COVID 19 prevention measures have been strictly enforced.

9.8 GEMEENSKAPSBETROKKENHEID

The support received from the communities in the form of donations, in natural donations (goods) and special tariffs on services,

maintenance,

‘n Totaal van 35 volwasse gestremde persone word bereik per maand.

9.9 FINANSIëLE POSISIE 9.9 FINANCIAL POSITION Totale inkomste / Total income: R 1 671 835 Totale uitgawe / Total expenditure: R 1 738 053 Bronne van inkomste / Sources of income: Subsidie van Departement Maatskaplike Ontwikkeling / Subsidy from the Department of Social Development: R 718 200 Bydraes van die gemeenskap / Contributions from the community: R 128 545 Bydraes van die kerke / Contributions from churches: R 41 033 Fondsinsameling / Fundraising: R 35 821 Losies, verblyf en dienste gelewer / Boarding, lodging and services rendered: R 96 070 Ander / Other: R 152 166 67 | Engo Jaarverslag / Annual Report

Engo het die voorreg om vanjaar 120 jaar van omgee in dankbaarheid te vier. Dit is alles te danke aan ons besondere personeelkorps wat bereid is om die ekstra myl te loop, honderde beheerraadslede en vrywilligers wat hulle tyd opoffer om saam met Engo die passie van Hoop en omgee uit te leef en lojale borge en donateurs wat die onmoontlike moontlik maak. Hierdie mense vat ons hande, ondersteun ons finansieel en emosioneel, dra ons en bid saam met ons, daarsonder kan ons nie voortbestaan nie. Engo sê baie dankie aan...

10. ACKNOWLEDGEMENTS

Wanneer ons terugkyk na 2021 was daar baie uitdaging, maar ook baie nuwe mylpale wat deur Genade bereik is. Ons kan bevestig en erken dat God ons Stuurman is en ons op die regte pad lei, beskerm en seën. Dankie vir elkeen wat deel van ons reis was oor die afgelope 120 jaar. Mag elkeen van u God se teenwoordigheid en seën op ‘n besonderse manier in u lewe ervaar. Mag u oorweldig word deur die beloftes en genade van God.

68 | Engo Jaarverslag / Annual Report

Ons Hemelse Vader vir Sy genade en seën. Vir die voorreg om instrumente in Sy Hande te wees;  Kinders, gesinne, ouer persone en ander diensontvangers;  Al die gemeentes en verskillende denominasies wat ons hande vat, uitreik en vir ons bid;  Beheerraadslede en Vrywilligers wat onvoorwaardelik gee en ons elke dag dra;  Departement Maatskaplike Ontwikkeling en Nasionale Lotery vir finansiering;  Besighede, instansies, organisasies en individue vir finansiële ondersteuning en belangstelling in Engo;  Ons personeel wat met toewyding, blymoedigheid en opofferings in moeilike omstandighede altyd meer doen as wat van hulle verwag word. Ons vat saam hande, dra mekaar, bid vir mekaar, julle is kosbaar en julle maak dit vir Engomoontlik om ‘nverskil temaak;  Elke persoon wat hierdie jaar vrywillig by Engo betrokke was en wat ons hande gevat het om Ewige Hoop te skep.

10. BEDANKINGS

Engo has the privilege of celebrating 120 years of caring in gratitude this year. This is all thanks to our exceptional staff who are willing to walk the extra mile, hundreds of board members and volunteers who sacrifice their time to live the passion of Hope with Engo, and caring and loyal sponsors and donors who make the impossible possible . These people take our hands, support us financially and emotionally, carry us and pray with us, without them we can not survive.

Engo says thank you to ...  Our Heavenly Father for His grace and blessing. For the privilege of being instruments in His Hands;  Children, families, the elderly and other recipients of services;  All the congregations and different denominations that take our hands, reach out and prayfor us;  Board members and Volunteers who give unconditionally and carry us every day;  Department of Social Development and National Lottery for funding;  Businesses, institutions, organizations and individuals for financial support and interest in Engo;  Our staff who always do more than what is expected of them, and then do this with dedication, cheerfulness and sacrifice in difficult circumstances. We join hands, carry each other and pray for each other. You are precious and you make it possible for Engo to make a difference;  Every person who volunteered with Engo this year and who joined hands to create Eternal LookingHope.back to 2021, there were many challenges, but also many new milestones achieved by Grace. Wesee abundant grace and with a grateful heart we can testify that God was our Guide. Thank you for everyone who was part of our journey over the past 120 years. May each one of you experience God's presence and blessing in a special way in your life. May your suitcase be filled with grace, faith, determination and hope.

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