Just an Update

Friday 3rd May

This week's headlines:

How to make a Referral with “Just Refer”

Ever wondered how to make a referral for Equity Release, Wealth, Commercial, or Business Protection but didn't know where to start? We've got you covered!

Check out our informative video HERE that walks you through the process step by step.

One of the most common questions we receive is about login details. It's simple: your login ID is your JM 19... number, and the password is the same one you use for your JM email and other JM services.

Hope this clears things up! If you have any other questions, feel free to ask.

BNI Medallion EXCLUSIVE Webinar

Just Mortgages are a Medallion member of the BNI and as such are able to provide ALL brokers with exclusive content, whether you are a BNI member or not!

Take a look at what is coming up in May for you:

Business Booster, Mastering the Art of Exceptional Communication (FREE event)

Date: Wednesday 8th May, 4pm-5.30pm

Host: Gavin Hill-John, Executive Director South Wales

Description: This is for you if you want to master the art of communication in any situation! Covering, the communication cycle, the art of listening and why communication is the foundation of networking.

Aldermore – Platinum Broker EXCLUSIVE Webinar

As a key account of Aldermore, Just Mortgages are able to leverage special treatment to you as brokers including:

Quicker lending decisions: Workflow priority, including prioritised calls and email responses.

Access to underwriters: Available to speak to you directly and work with you on deals to support your clients' specific needs.

Bespoke deals: Pre-agreed funding options available, supported by our specialist underwriting team.

Expert relationship managers: From enquiry to completion, your relationship manager will be on-hand to support you.

Workflow priority: Enhancements throughout your application journey, from prioritised calls and email responses to lending decisions.

Case updates: Regular communications throughout the application journey and insight reports for all the cases you place with us.

Aldermore are pleased to be able to invite you to join them on the 15th May at 11am (45 mins) for their next Get More with Aldermore webinar.

Aldermore are delighted to bring together Robert Sinclair from the Association of Mortgage Intermediaries & their own Chief Customer Experience Officer, Ben Taylor to look at the extremely important topic of Vulnerable Customers.

Robert will be providing a view on vulnerable customers that looks at how to identify vulnerable customers, why it’s important to share this information with lenders and the regulators view.

Ben will then cover what happens once a lender is notified of a vulnerable customer and what we do with this information and how it benefits the customer.

Simply Block out the date and time above and when it is time, click on the Teams Link HERE to join.

Legal & General Critical Illness Product Update

& Launch Webinars

As part of Legal & General's on-going commitment to deliver great value and good customer outcomes for advisers and their clients, improvements have been made to their critical illness offering. These updates include: extended cancer cover broadened several definitions added new protection for skin cancer, severe mental illness and more increased full payments and additional payments extended the age up to which kids are now covered These changes have been driven by customer, adviser and competitor analysis, alongside a comprehensive review of incidence rates to identify illness trends; helping to ensure future customers are better protected.

Legal & General have worked with CI Expert to ensure the changes improve the quality of Critical Illness Extra and Children’s Critical Illness Extra policies sold via the intermediary channel. These changes will enable greater differentiation between the core Critical Illness Cover and upgraded Critical Illness Extra plans.

Dial in to the following Launch Webinars:

·Session 1 – Tuesday 7th May 1:30-2:15 - Critical Illness Cover: what’s new

·Session 2 – Wednesday 8th May 1:30-2:15 - Flipping the protection conversation

·Session 3 – Thursday 9th May 1:30-2:15 - Crafting the ultimate protection strategy

Full details of the changes can be found here.

LV= Income Protection Webinar

LV= offer a comprehensive range of Income Protection solutions including their award-winning Income Protection, making it easier for you to recommend to your clients.

They have produced a guide with six reasons why you should choose LV= Income Protection solutions when recommending income protection to your clients. Find out more here.

To learn more about LV= Income Protection Solutions, sign up to their webinar on Solutions for Protecting your Clients' Income on 29 May at 10:30am – 11:15am.

Change to registration process for Bluedrop

Bluedrop are your referral specialist General Insurance Provider for residential and Commercial Landlords, Business Insurance and Employers and Public Liability Insurance.

When referring business to Bluedrop you are now required to register individually. This will take just a couple of minutes and will allow you to then make the referral and receive payment. When you are prompted to enter bank details, provide:

Sortcode: 11-11-11

Account: 11111111

Refer HERE

If you have any questions about Bluedrop please contact their sales team on 01489 250943

HSBC Change their lending into Retirement Policy

With effect from Wednesday 1st May, HSBC have made the following amendment to their Lending into Retirement policy:

Applicants who are more than 10 years from age 70 or their anticipated retirement age (whichever is sooner)

We now require confirmation of pension provisions to be provided for these customers, therefore when submitting a case, please include one of the following documents:

· the latest payslip evidencing pension contributions

· the most recent pension statement

· confirmation of pension scheme participation; or

· the latest bank statement showing pension payments.

HSBC’s Broker website and Broker Platform will be updated to reflect the above change.

Please note, when submitting a case you will need to upload the evidence of pension provisions with the application. Once the system has been aligned with these changes, it will automatically ask for these document(s). F i li f h i i i d